manual or the software described herein, in whole or in
part, may not be reproduced, translated or reduced to
any machine readable form without prior written
approval from Sony Corporation.
• High-quality live images from camera can be
monitored at a maximum frame rate of 30 fps.
• Images are streamed in high-quality HD (720P)
(SNC-RH124/SNC-RH164).
• XDNR and Visibility Enhancer enable clearer images
for streaming.
• Three video compression modes (video codecs)
JPEG/MPEG4/H.264 are supported.
• Single codec mode, dual codec mode, and triple
(SNC-RS46N/P, SNC-RS44N/P, SNC-RS86N/P,
SNC-RS84N/P only) codec mode are available.
• A high-speed (maximum 400° rotation/second) pan/
tilt mechanism is equipped. This allows 360° panning
and 210° tilting operability.
• Optical zoom of 10x (SNC-RH124, RH164), 18x
(SNC-RS44, RS84), 36x (SNC-RS46, RS86) and a
digital zoom of 12x high-magnification zoom
functions are provided.
• Inserting the optional wireless card enables wireless
transmission of camera images.
• Intelligent motion detection, camera tampering
detection, audio detection alarm functions are
provided.
• High-performance Echo Canceler purely eliminates
acoustic echo propagated from a loudspeaker to a
microphone of the camera.
• Ambient noise filter reduces noise for clear sound
streaming.
• With the Dynamic Range Compressor, low-level
sound can be auto-adjusted for optimum volume and
streamed out.
• Up to 10 users can view images from one camera at
the same time.
• Date/time can be superimposed on the image.
• With Edge Storage, video or audio signals can be
recorded from the result of alarm detection, such as
network block, and image and sound of same protocol
streamed live.
• IEEE802.3at HPoE (High Power over Ethernet)
compliant (SNC-RH124, SNC-RS46N/P,
SNC-RS44N/P).
SONY CORPORATION PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HERE BY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE WITH REGARD TO THIS
MANUAL, THE SOFTWARE OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL SONY
CORPORATION BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING OUT OF
OR IN CONNECTION WITH THIS MANUAL, THE
SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN OR THE USE THEREOF.
Sony Corporation reserves the right to make any
modification to this manual or the information
contained herein at any time without notice.
The software described herein may also be governed by
the terms of a separate user license agreement.
• “IPELA” and are trademarks of
Sony Corporation.
• is trademark of Sony Corporation.
• “VISCA” is a trademark of Sony Corporation.
• Microsoft, Windows, Internet Explorer and
Microsoft DirectX are registered trademarks of
Microsoft Corporation in the United States and/or
other countries.
• Java is a trademark of Sun Microsystems, Inc. in the
United States and other countries.
• Intel and Pentium are registered trademarks of Intel
Corporation or its subsidiaries in the United States
and other countries.
• Adobe, Adobe Reader and Adobe Flash are
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• CompactFlash and CF are trademarks of SanDisk
Corporation, registered in the United States and other
countries.
All other company and product names are trademarks
or registered trademarks of the respective companies or
their respective makers.
4
Features
How to Use This User’s
System Requirements
Guide
This User’s Guide explains how to operate the Network
Camera from a computer.
The User’s Guide is designed to be read on the computer
display.
This section gives tips on making the most of the User’s
Guide-read it before you operate the camera.
Jumping to a related page
When you read the User’s Guide on the computer
display, you can click on a sentence to jump to a related
page.
Software display examples
Note that the displays shown in the User’s Guide are
explanatory examples. Some displays may be different
from the ones that appear in actual use.
The illustrations of the camera and menu display in the
User’s Guide show the SNC-RH124 or SNC-RH164 as
an example.
Printing the User’s Guide
Depending on your system, certain displays or
illustrations in the User’s Guide, when printed out, may
differ from those that appear on your screen.
Installation Manual (printed matter)
The supplied Installation Manual describes the names
and functions of parts and controls of the Network
Camera, connection examples, and how to set up the
camera. Be sure to read the Installation Manual before
hand.
The following computer environment is necessary for
the computer to display images and the controls of the
camera.
(November 2014)
Common
Memory
1 GB or more
OS
Microsoft Windows XP, Windows Vista (32bit version
only), Windows 7 (32-bit version, 64-bit version),
Windows 8 Pro (32-bit version, 64-bit version)*,
Windows 8.1 Pro (32-bit version, 64-bit version)*
Authorized editions:
Windows XP: Professional
Windows Vista: Ultimate, Business
Windows 7: Ultimate, Professional
Windows 8: Pro
Windows 8.1: Pro
Microsoft DirectX 9.0c or higher
Web Browser
Windows Internet Explorer Ver. 7.0, Ver. 8.0, Ver. 9.0,
Ver. 10.0*
Firefox Ver. 25.0 (Plug-in free viewer only)
Safari Ver. 5.1 (Plug-in free viewer only)
Google Chrome Ver. 31.0 (Plug-in free viewer only)
Intel Pentium 4, 2.4 GHz or higher,
or Intel Core 2 Duo, 1.8 GHz or higher
Display
1280 × 1024 pixels or higher
* In case of Windows 8 or Windows 8.1, use the Internet
Explorer desktop user interface (desktop UI) edition.
How to Use This User’s Guide / System Requirements
5
Preparation
The Preparation section explains what the administrator
has to prepare for monitoring images after installation
and connection of the camera.
Tips
• Download the latest installer or Application Guide of
SNC toolbox from the following URL:
http://www.sony.net/ipela/snc
• SNC toolbox stands for Sony Network Camera
toolbox.
Preparation
Assigning the IP
Address to the Camera
To connect the camera to a network, you need to assign
a new IP address to the camera when you install it for the
first time.
Before starting, connect the camera, referring to
“Connecting the Camera to a Local Network” in the
supplied Installation Manual.
Consult the administrator of the network about the
assigned IP address.
Assigning an IP address using SNC
toolbox
1
Insert the CD-ROM in your CD-ROM drive.
A cover page appears automatically in your Web
browser.
If it does not appear automatically in the Web
browser, double-click the index.htm file on the
CD-ROM.
When you are using Windows Vista, the “Auto
play” pop-up may appear.
2
Click the Setup icon of SNC toolbox.
The “File Download” dialog appears.
3
Click File Open.
4
Install “SNC toolbox” on your computer using the
wizard.
For details of the software installation and usage,
see the Application Guide.
5
Assign the IP address.
Assign the IP address using the installed SNC
toolbox.
For details, see “Using the SNC toolbox” “Assigning an IP address” in the Application
Guide.
6
Assigning the IP Address to the Camera
Accessing the Camera
Using the Web Browser
After the IP address has been assigned to the camera,
check that you can actually access the camera using the
Web browser installed on your computer.
Use Internet Explorer as a Web browser.
The welcome page appears (in SSL communication).
1
Start the Web browser on the computer and type the
IP address of the camera in the URL address bar.
The viewer window is displayed.
Display sample
Note
When accessing the camera, images will not be
displayed in the following conditions.
• When the maximum number of viewers exceeds 10
However, if the e-Mail (SMTP) function or the FTP
client function is set to On, the maximum number of
viewers will be 3.
• The bit rate including new requests exceeds 16Mbps
Preparation
When “Allow HTTP connection for some
clients” (page 50) is checked
To use HTTP and SSL connections separately to access,
enter the following in the address box of the browser.
For HTTP connection
For SSL connection
When the viewer of the camera is
displayed for the first time
“Security Warning” is displayed. When you click Yes ,
ActiveX control is installed and the viewer is displayed.
Using the SSL function
Note
The model on sale in China does not support the SSL
function.
When Internet Explorer is used
When you enter the camera IP address, “Certificate
Error” may appear according to the status of the
certificate set on the camera. In this case, click Continue to this website (not recommended). to continue.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) settings of Internet Explorer, the
image may not be displayed. In that case, disable
Automatic configuration and set the Proxy server
manually. For the setting of the Proxy server, consult
your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as Administrator.
Accessing the Camera Using the Web Browser
7
Preparation
Tip
The software is optimized for Internet Explorer using
medium font.
To display the viewer correctly
To operate the viewer correctly, set the security level of
Internet Explorer to Medium or lower, as follows:
1
Select Too ls from the menu bar for Internet
Explorer, then select Internet Options and click
the Security tab.
2
Click the Internet icon (when using the camera via
the Internet), or Local intranet icon (when using
the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is
not displayed, click Default Level.)
When using antivirus software, etc., on
the computer
• When you use antivirus software, security software,
personal firewall or pop-up blocker on your computer,
the camera performance may be reduced, for example,
the frame rate for displaying the image may be lower.
• The Web page displayed when you log in to the
camera uses JavaScript. The display of the Web page
may be affected if you use antivirus software or other
software described above on your computer.
8
Accessing the Camera Using the Web Browser
Basic Configuration by
the Administrator
You can monitor the camera image by logging in with
the initial conditions set for this network camera. You
can also set various functions according to the installing
position, network conditions or purpose of the camera.
We recommend you configure the following items
before monitoring images from the camera.
Setting contentsSetting menu
Set the format of the image sent from the camera.Video codec Tab (page 39)
Preparation
Select the white balance mode according to the installation position (indoors or
outdoors).
Select the brightness of the image sent from the camera.Exposure mode (page 35)
Select the quality of the image sent from the camera.Video codec Tab (page 39)
Select the view size of the image.View size (page 13)
Select whether the audio from the external microphone is sent or not.Audio codec (page 34)
Synchronize the date and time of the camera with those of the computer.Date & time Tab (page 28)
Make the setting for sending the monitor image attached to an e-mail.e-Mail (SMTP) Menu (page 67)
Set the user access right for the camera.User Menu (page 61)
Set a place to be watched beforehand.Preset position Menu (page 64)
Prepare a panorama image.Creating a Panorama Image (page 19)
White balance (page 35)
Brightness (page 36)
Basic Configuration by the Administrator
9
Preparation
Precautions for
Preventing Access to
the Camera by an
Unintended Third Party
The camera may be accessed by an unintended third
party on the network, depending on the usage
environment. Changing the user name and password of
the camera administrator from the default settings is
highly recommended for security reasons. If the camera
is accessed by an unintended third party, there may be an
undesired effect, such as operations or settings to block
monitoring, etc.
4
Set the user name and password of the
administrator of the camera.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
62.
5
Check the Referer check checkbox.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
62.
6
When you use the e-Mail (SMTP) function, set the
TLS function to On. Use a mail server that supports
the TLS function.
For details, refer to “Sending an Image via E-mail
— e-Mail (SMTP) Menu” in the Administrator
menu on page 67.
The camera can be fraudulently accessed in a network
environment where a device is connected or connectable
to the network without the administrator's permission, or
a PC or other network device connected to the network
can be used without any permission. Connect to these
environments at your own risk. To prevent unauthorized
access to the camera, set it according to the following
steps.
Do not use the browser you use to set the camera to
access other websites while you set or after setting the
camera. You will remain logged in to the camera as long
as the browser is open, so to prevent an unintended third
party's use or execution of malicious programs, close the
browser after you finish setting the camera.
How to set up
1
Set the network address of the camera using SNC
toolbox.
For details about how to use SNC toolbox, refer to
the application guide.
After this step, do not use SNC toolbox to change
the network settings of the camera. Use SNC
toolbox to search for the camera only.
Hereafter, use the camera using the SSL connection.
When you use the FTP server or the FTP client function,
use them in an environment where the network cannot
be intercepted by a third party. The SSL connection
cannot be used for the FTP server or the FTP client
function.
Note
The model on sale in China does not support the SSL
function.
2
Start the web browser and set the SSL function to
Enable in the camera settings.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
62.
3
Restart the web browser and access the camera
again.
10
Precautions for Preventing Access to the Camera by an Unintended Third Party
Operating the Camera
Administrator and User
This network camera identifies those who log in as the
This section explains how to monitor the image from the
camera using your Web browser (Internet Explorer).
Administrator or User.
The Administrator can use all the functions of this
network camera, including camera settings. The User
The functions of the camera should be set by the
Administrator. For the setting of the camera, see
“Administrating the Camera” on page 25.
can use the functions for monitoring the image and
audio from the camera, and control the camera. The
Viewer mode setting is used to restrict the user’s access
rights. There are five types of users.
Each type of user can use the corresponding functions below.
User
FunctionAdministrator
Monitor a live imagezzzzzz
View the date and timezzzzzz
Control the frame rate (JPEG mode only)zz––––
Control the image view sizezzzzz–
Save a still image and movie in the computerzzzzz–
Send an image file to the FTP serverzz––––
Send an image attached to an e-mailzz––––
Record an image in the memoryzz––––
Control the alarm output of the I/O port on the camerazz––––
Switch the Day/Night function modezz––––
Play an audio file (Voice alert)zz––––
Switch the TCP/UDP transmission mode (Available in
MPEG4/H.264 mode only)
Call the preset positionzzzz––
Perform the pan/tilt/zoom operationzzz–––
Receive audiozzzzzz
Select the codec modezzzzz–
Control the setting menuz–––––
zz––––
FullPan/TiltPreset
position
LightView
Operating the Camera
z Usable function
– Not usable function
The access rights of the administrator and the user can
be set in “Setting the User — User Menu” of the
Administrator menu on page 61.
Administrator and User
11
Logging in to System
Logging in as a user
1
Start the Web browser on your computer and type
the IP address of the camera you want to monitor.
Plug-in free viewer
This viewer allows the user to select from three image
display methods: JPEG, JPEG/FLASH or ActiveX
viewer.
JPEG method: JPEG images will be displayed in
sequence.
JPEG/FLASH method: JPEG images will be displayed
in sequence. Adobe Flash is required to display the
image.
ActiveX viewer method: The image can be viewed when
the image display is set to JPEG, MPEG4 or H.264.
The viewer is displayed.
Operating the Camera
Display sample:
Three types of viewer are available: ActiveX
viewer, Plug-in free viewer and custom homepage.
By default, ActiveX viewer is displayed. To switch
the viewer, make changes to the Viewer menu
(page 96).
Note
If the main viewer does not start correctly, the security
level of the Internet Explorer may be set to higher than
Medium. See “To display the viewer correctly” on
page 8 and check the security level.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the camera image may not be displayed. In that case,
disable Automatic configuration and set the Proxy
server manually. For the setting of the Proxy server,
consult your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for Internet
Explorer in Medium font.
About Viewers
You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the
JPEG, MPEG4 and H.264 video codecs.
You must install this viewer when you access the main
viewer for the first time.
When you display the main viewer of the
camera for the first time
When you access the network camera using ActiveX
viewer for the first time, the Security Warning appears.
Click Ye s and install ActiveX Control. You can use all
the functions of the viewer with ActiveX Control.
12
Logging in to System
Configuration of Main
Viewer
This section explains the functions of the parts and
controls of the main viewer. For a detailed explanation
on each part or control, see the specified pages.
Control panel section
You can drag the panels to the monitor screen and
configure them.
To return to the operation panel, drag the panel and
configure the operation panel.
Click the to hide the detail setting menu or click it
again to show the menu.
Main viewer using ActiveX viewer
Main menu
Control panel
section
Monitor image
section
Main menu
ActiveX
Displays the ActiveX viewer.
Plug-in free
Displays the Plug-in free viewer.
Tool
You can download system utility from here. (page 22)
This operation is only available when you are logged in
as administrator.
Set up
Click to display the Administrator menu. (page 25)
You can operate this function only when logging in as
the administrator.
Information panel
Check the date and time here.
Operating the Camera
View panel
You can change the screen mode, size of the image,
image codec mode and frame rate. Also, still images and
movies can be saved (movie saving can also be stopped)
from here. Microphone and audio output levels can be
adjusted.
Screen Mode
Select Window or Full Screen.
View size
Selects the view size to be displayed.
Click View size list box to select the view size.
Select x1 to display images set in Image size of the
Camera menu (page 39).
Select Full to display images according to the view size.
Select Fit to display images according to the view size,
with fixed aspect ratio.
Language
Set language from pull-down.
Image Codec
Select an image codec mode.
Frame rate
(Displayed only when the camera image is in JPEG.)
Selects the frame rate to transmit images.
Configuration of Main Viewer
13
(Capture)
Camera control panel
Click to capture a still image shot by the camera and to
store it in the computer. Click to open the folder to be
saved.
Note
In the case of Windows Vista, Windows 7, Windows 8 or
Windows 8.1, if “Enable Protected Mode” is checked in
Control Panel-Internet Option-Security, still images
cannot be shot.
(Run)/(Stop Save Video)
Runs and stops Save Video. Click to open the folder
to be saved.
Operating the Camera
Note:
In the case of Windows Vista, Windows 7, Windows 8 or
Windows 8.1, if “Enable Protected Mode” is checked in
On this panel, you can control the pan/tilt/home position
of the camera, adjust the zoom and switch focus mode
(page 17). In addition, you can obtain authority to
operate the camera when the exclusive control mode is
on.
Control Panel-Internet Option-Security, video content
cannot be saved.
Image action
Select the mode of operation from Off, Area zoom and
Volu m e
Vector dragging.
Use the slide bar to adjust the volume for sound output
level.
When you click , the icon changes to and the
output from the speaker stops. To output sound from the
speaker, click again.
Microphone volume
This is displayed when Audio codec (page 34) in the
Common tab of the Camera menu is set to On, and a user
with audio enabled in the User Menu accesses the
device.
Use the slide bar to adjust the microphone volume.
When you click , the icon changes to and the
microphone input stops. To input the microphone, click
again.
Pan/Tilt control
Click the arrow button the direction in which you want
to move the camera. Keep it pressed to move the camera
continuously.
To return to the home position, click .
Zoom control
Press to zoom out, and press to zoom in.
Zooming continues while the button remains pressed.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, press . To focus on a
distant object, press .
By pressing , focus is set to the optimum
position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 34).
14
Configuration of Main Viewer
Exclusive control
Click this button to display the time remaining for
operation authority. However, if operation authority has
not been obtained, the waiting time is displayed.
Note
Set the Exclusive control mode in the System Tab of
the System Menu to On to perform exclusive control
(page 27).
Panorama panel
Preset position panel
You can switch the display between Map View and
Arctic View.
Trigger panel
The above is displayed only when Viewer mode
(page 62) is set to Full, and one or more triggers are
enabled in the Trigger menu (page 83).
The configured functions are displayed as buttons on
this panel.
The above is displayed only when one or more preset
positions are stored in memory.
The registered preset position is displayed.
If you select a thumbnail when registering a preset
position, it will be displayed with a thumbnail.
Select the Preset position name from the list. The
camera will move to the preset position that you have
stored in memory using the Preset position menu.
Others panel
(The Other panel is displayed in the case of an MPEG4
or H.264 image.)
You can switch between TCP and UDP (Unicast/
Multicast).
Operating the Camera
Click the function button you want to use on the Trigger
panel. The selected function is activated. The selectable
functions are as follows:
• send still image files attached to an e-mail (page 20)
• send still image files to an FTP server (page 20)
• record still image files in the built-in memory or CF
memory card (not supplied) (page 20)
• control the alarm output (page 21)
• switch the Day/Night function on/off (page 21)
• play the audio file stored in the camera (page 21)
Each click switches the transmission mode of the video/
audio data between TCP mode, Unicast mode, and
Multicast mode (page 21).
Configuration of Main Viewer
15
Monitor image
Monitor screen
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode. A control bar is displayed on the screen.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding the area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
Operating the Camera
You can also use the tool bar to pan or tilt.
The zoom operation using the mouse wheel is available
in all modes.
The image shot by the camera is shown here.
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding an area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the camera control panel bar to pan or
tilt.
The zoom operation using the mouse wheel is available
in all modes.
Plug-in free viewer
Main viewer using Plug-in free viewer
Display sample:
Camera list
Control bar
Monitor screen
Control bar
The following operation buttons are available.
Setting
You can set the streaming method, image size,
frame rate, PTZ operation mode, trigger selection
and image codec.
Streaming start button
Starts streaming. (Appears while stops streaming.)
Streaming stop button
Stops streaming. (Appears while streaming.)
Trigger run button
Runs the selected trigger.
(Displayed only when the Viewer mode in the User
Menu (page 62) is set to Full and at least one
trigger is enabled in the Trigger Menu (page 83).)
Preset
Select a preset position to move the camera to the
registered preset position.
(Displayed only when a camera preset position is
registered.)
Save still image button
Captures still images taken by the camera and saves
them to the computer.
(Displayed only when ActiveX is set for Streaming method in Setting.)
Audio output volume slider
Use the slider to adjust the volume. Clicking the
button will stop sound output.
(Displayed only when ActiveX is set for
Streaming method in Setting, and Audio codec
in the Camera Menu (page 34) is set to On.)
Control waiting time and control time for exclusive
control
16
Configuration of Main Viewer
Exclusive control button
Displays the remaining time for operation
authority. However, if operation authority was not
obtained, the waiting time is displayed.
Note
Set the Exclusive control mode in the System Tab of
System Menu to On to perform exclusive control
(page 27).
Camera list
The camera list is displayed when Camera list is set to
On in the viewer menu (page 97), and at least one
camera is registered.
Operating the Camera
There are three modes of camera operation: Area zoom
mode, Vector dragging mode and PTZ Control bar.
You can control pan/tilt, zoom and focus in either mode.
The available functions for the camera operation modes
vary according to the viewer display. The available
functions are as follows:
ActiveX
viewer
Operation from
control panel
Area zoomaaaa
Vector draggingaaaa
PTZ control bar×aa×
a×××
Controlling via the control panel
(Operation common to Area zoom
mode and Vector dragging mode)
Plug-in free viewer
JPEGJPEG/
FLASH
ActiveX
Operating the Camera
You can operate the camera direction, zoom, and focus
by using the control panel for the monitor image
currently displayed.
Pan/Tilt control
Click the arrow button in the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
Notes
• When you hold , or to tilt the camera
downward to the point where it faces the ground with
Auto flip set to On (page 28), the auto flip function is
activated to change the tilt movement upward.
Operating the Camera
17
• When you select On in “Horizontal tilt limit”
(page 28), the camera will not move beyond
horizontal level.
Panning, tilting and zooming by
specifying the area (Area zoom
mode only)
Zoom control
Click to zoom out, and click to zoom in.
Zooming continues while the button remains pressed.
Indicates the
available area of
analog zoom.
Operating the Camera
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, click . To focus on a
distant object, click .
By clicking , the focus is set to the
optimum position.
Note
Indicates the
available area of
digital zoom.
Click and hold the left button of the mouse on the
monitor image, and drag the mouse diagonally to draw a
red frame around the portion you want to enlarge. The
camera moves so that framed portion is positioned at the
center of the display and is zoomed in.
Notes
• When Zoom mode in the Camera menu is set to Full,
zooming of the specified area stops at the T end of the
optical zoom. If you want to zoom in further using the
digital zoom, specify the area again.
• When the specified area is zoomed in, the center may
be shifted or some portion of the image may appear
out of the monitor image section. In this case, click the
point you want to move to the center or click the arrow
button on the camera control panel.
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 34).
Panning and tilting by clicking the
monitor image (Area zoom mode
only)
Click on the monitor image, and the camera moves so
that the clicked portion is positioned at the center of the
display.
Panning and tilting by dragging the
screen (Vector dragging mode
only)
When you click on the starting point on the image and
drag to the end point, the camera pans/tilts in the
direction of the arrow from the starting point to the end
point. The speed of operation is determined by the
length of arrow. Releasing the button on the mouse stops
the panning/tilting of the camera.
18
Operating the Camera
Moving the camera to a preset
position (Common operations in
Area zoom and Vector dragging
Controlling the Camera
on a Panorama Image
modes)
Select a preset position name from the Preset position
panel. The camera will move to the preset position that
you have stored in memory using the Preset position
menu (page 64).
Multiple preset positions can be organized by group
according to setting.
Using pan/tilt/zoom operations with
the displayed control bar (PTZ
In the panorama window, a 360° view around the camera
is displayed as a panorama image. When you click on
the displayed panorama image, the camera faces the
clicked area.
SNC-RH124/RH164
Operating the Camera
Panorama window
To create a panorama image
Create the panorama image with the SNC toolbox.
Tip
The panorama image is a still picture converted from the
image taken when you were going to create it with SNC
toolbox. When the camera is moved or when the layout
around the camera is changed, you should create the
panorama image again.
Control bar only)
Pan/Tilt operations
Click the arrow of the direction you wish to move the
camera. Continue clicking on the arrow to keep moving
the direction of the camera.
Zoom operation
Click to zoom out, click to zoom in. The zoom
operation continues while you are clicking on the
button.
Facing the camera toward a
specified point
1
Create a panorama image with SNC toolbox and
display it.
Two “Panorama Image” display formats are
available: Map view and Active view.
You can select the desired display format by
clicking to the upper right.
2
Click the point you want to watch in the panorama
window.
The camera is moved to face toward the clicked
point, and the present image at the point is
displayed in the monitor window.
Controlling the Camera on a Panorama Image
19
To rotate the panorama image
To rotate the panorama image in accordance with the
camera’s panning direction, set Panorama mode to
Rotate in the System menu of the Administrator menu
(page 28). (The mark on the panorama image
indicates the panning home position.)
Using the Trigger Button
You can execute various functions by clicking their
respective buttons on the Trigger panel.
Note
The panorama image can be rotated only when a 360degree panorama image has been created using SNC
toolbox.
Operating the Camera
Sending a monitor image via e-mail
You can send a captured still image by attaching it to an
e-mail.
To use this function, you need to make e-Mail (SMTP)
active and set the address in the Trigger menu of the
Administrator menu properly (page 83).
1
Click e-Mail (SMTP) on the Trigger panel.
The still image of the moment you click is captured,
and your e-mail with the image file attached is sent
to the specified mail address.
Sending a monitor image to an FTP
server
You can send a captured still image to the FTP server.
To use this function, you need to make FTP active and
set the address in the Trigger menu of the Administrator
menu properly (page 84).
1
Click FTP client on the Trigger panel.
The still image of the moment you click is captured,
and the image file is sent to the FTP server.
Recording a camera image as a still
image
You can record a captured still image in the built-in
memory or CF memory card (not supplied).
To use this function, you need to make Image memory
active and set the details in the Trigger menu of the
Administrator menu (page 84).
1
Click Image memory on the Trigger panel.
The still image of the moment you click is captured,
and the image file is recorded.
20
Using the Trigger Button
Controlling alarm output 1, 2
You can control Alarm output 1, 2.
To use this function, you need to make Alarm output 1
or Alarm output 2 active in the Trigger menu of the
Administrator menu (page 84).
1
Click Alarm output1 or Alarm output2 on the
Trigger panel.
The alarm output is switched by clicking.
The alarm output mode can be selected from
Togg le or Timer of Alarm output 1, 2 in the
Trigger menu (page 84).
Tip
For the connection of peripheral devices to the alarm
output of the I/O port, see the supplied Installation
Manual.
Controlling the Day/Night function
You can set the Day/Night function to On (night mode)
and Off (day mode).
To use this function, you need to make Day/Night active
in the Trigger menu of the Administrator menu
(page 84).
1
Click Day/Night on the Trigger panel.
Each click switches the Day/Night function
alternately between On (night mode) and Off (day
mode).
Switching Transmission
Mode
You can select the Transmission mode for video/audio
data.
This function can be used when Mode (video codec
mode) is set to MPEG4 or H.264 and the ActiveX
viewer is used.
Note
The function may not operate correctly if you use
personal firewall software or antivirus software on your
computer. In that case, disable the software or select the
TCP mode.
1
Select TCP, Unicast or Multicast from the
Connection drop-down list in the Others panel.
TCP: This is normally selected.
When TCP is selected, HTTP communication is
adopted for video communications.
HTTP is the protocol used for reading the usual
Web page.
In an environment capable of reading Web pages,
you can watch video by selecting the TCP port.
Operating the Camera
Note
If Day/Night mode in the Trigger-Day/Night menu
(page 84) is set to Auto, you cannot control the Day/
Night function by clicking Day/Night.
Playing an audio file stored in the
camera
You can play an audio file previously stored in the
camera using the SNC audio upload tool.
To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger menu
of the Administrator menu (page 85).
1
Click Voi ce a le rt1 , Voice alert2 or Voice alert3 on
the Trigger panel.
Playback of the selected audio file starts and the
playback sound is output from the speaker
connected to the camera.
Unicast: When Unicast is selected, RTP (Realtime Transport Protocol) is adopted for video
communications. Since RTP is the protocol for
running video data, the video playback is smoother
than when TCP (HTTP) is selected. If a firewall is
installed between the camera and the computer, or
depending on the network environment, video may
not play back properly when Unicast is selected. In
this case, select TCP.
Multicast: This protocol is selectable when
Multicast streaming (page 41) is On. When
Multicast is selected, RTP (Real-time Transport
Protocol) and UDP multicast techniques are
adopted for video transmission. By selecting it, the
network transmission load of the camera can be
reduced. If a router that does not correspond to a
multicast or firewall is installed between the camera
and the computer, video may not play back
properly. In this case, select TCP or Unicast.
Note
When you are connected to a Proxy server, Unicast
or Multicast cannot be selected.
Switching Transmission Mode
21
Connection tab
Using the System Utility
You can download system utility from the tools tab on
the main menu.
Operating the Camera
You can set the connection method.
Select the start-up connection from: TCP, Unicast, and
Multicast.
If TCP connection is selected, you can configure proxy
To use the utility, click Download to begin download.
settings by selecting Use proxy.
SNC viewer
SNC viewer is an application which allows you to set the
initial state of the viewer.
Installing the SNC viewer
1
Execute the downloaded SNCViewer.msi file.
2
Install the SNC viewer following the instructions
on the wizard.
When the license agreement policies are displayed,
agree after reading them carefully and install the
SNC viewer.
Using the SNC viewer
Click SNC viewer in the control panel.
View tab
Screen mode
You can select Window or Full.
View size
You can select the view size.
22
Using the System Utility
JPEG framerate
You can set the frame rate for JPEG.
Image action
Select from the image operation modes Area zoom,
Vector dragging and Off.
Audio tab
Joystick tab
Operating the Camera
Volu m e
Muting: Select this option for muting the sound at
start-up.
Use the slide bar to set the volume for start-up sound
output.
Mic
Muting: Select this option for muting the microphone
sound at start-up.
Use the slide bar to set the volume for start-up
microphone input.
Save tab
You can assign the joystick buttons here.
SNC desktop viewer
The gadget that displays the camera image on the side
bar of Windows Vista or Desktop in the case of
Windows 7.
Installing the SNC desktop viewer
1
Click Download.
When the license agreement policies are displayed
on the SNC desktop viewer download screen, agree
after reading them carefully and download the SNC
desktop viewer.
2
Click Save.
Save SncDesktopViewer.gadjet in the specified
location.
3
Click Open files.
Run it in the “Download completed” dialog.
4
Click Run.
The message “Do you want to run this software?” will be displayed. Agree and run.
Specify a folder to save the still images and movies to.
Note
In the case of Windows Vista, Windows 7, Windows 8 or
Windows 8.1, if “Enable Protected Mode” is checked in
Control Panel-Internet Option-Security, still images
cannot be shot and video content cannot be saved.
5
Click Install.
The message “Do you want to install this Gadget?” will be displayed. Agree and run.
Using the System Utility
23
Using the SNC desktop viewer
When installation is finished, SNC desktop viewer is
displayed on the side bar of Windows Vista or Desktop
in the case of Windows 7.
Operating the Camera
How to control PTZ
Select the PTZ operation mode for the Gadget screen
from the options Area zoom, PTZ control bar, and Vector dragging.
Click (Exit) to exit Gadget.
When you click (Set), you will see the following
setting screen.
Camera address
Set the IP address for the camera to display on the
Gadget.
Frame rate
Select the frame rate for the image to display on the
Gadget.
Image size
Select the image size for the image to display on the
Gadget.
24
Using the System Utility
Administrating the Camera
3
Click the menu name (example: System) on the left
side of the Administrator menu.
The clicked menu appears.
This section explains how to set the functions of the
camera by the Administrator.
For details about monitoring the camera image, see
“Operating the Camera” on page 11.
This section explains the basic operations and each
option of the Administrator menu.
Note on the display of menu options
The setting menus of this unit will clearly display only
the setting options that you can currently select. Grayed
out options cannot be selected.
Basic Operations of the
Administrator Menu
You can use the Administrator menu to set all functions
to suit the user’s needs.
Click Setting in the viewer to display the Administrator
menu.
How to set up the Administrator
menu
Example: “System” menu
4
Select the required tab above the menu, and set each
setting option in the tab.
Example: “Date & time” tab of “System” menu
See pages 27 to 98 for details of the menu tabs and
setting options.
5
After setting, click OK.
The settings you have made become active.
Click Cancel to nullify the set values and return to
the previous settings.
Buttons common to every menu
The following buttons are displayed on all the menus.
The functions of the buttons are the same on every
menu.
Administrating the Camera
1
Log in to the homepage to display the viewer.
For details, see “Logging in as a user” on page 12.
2
Click Setting on the main menu.
The authentication dialog appears. Enter the user
name and password for Administrator.
The user name “admin” and password “admin” are
set at the factory for the Administrator.
The Administrator menu appears.
Change the password from the factory setting for
the security of your devices.
Click this button to confirm the settings.
Click this button to nullify the set values and return to
the previous settings.
General notes on menus
• One-byte katakana character is not valid for any text
field, such as User name.
• After changing a setting on a menu, wait at least 30
seconds before turning off the power of the camera.
If the power is turned off immediately, the new setting
may not be stored correctly.
• If the camera settings are changed while watching the
main viewer, some settings cannot be restored. To
reflect the change on the opening main viewer, click
Refresh on the Web browser.
Basic Operations of the Administrator Menu
25
Configuration of the Administrator
menu
Preset position
Displays the Preset position menu to register a position
you want to save. “Tour function,” which rotates the
registered positions, is also set here. (“Saving the
Camera Position and Action — Preset position Menu”
on page 64)
e-Mail (SMTP)
Displays the e-Mail (SMTP) menu for sending an email. (“Sending an Image via E-mail — e-Mail (SMTP)
Menu” on page 67)
FTP client
Displays the FTP client menu for sending an image/
audio file, etc., to an FTP server. (“Sending Images to
FTP Server — FTP client Menu” on page 71)
System
Displays the System menu. For details, see
“Configuring the System — System Menu” (page 27).
Administrating the Camera
Camera
Displays the Camera menu for setting the camera image
and audio. For details, see “Setting the Camera Image
and Audio — Camera Menu” (page 34).
Network
Displays the Network menu for setting the network
connection. For details, see “Configuring the Network
— Network Menu” (page 42).
SSL
Displays the SSL menu for performing SSL
communication between the client device and camera.
(“Setting the SSL function — SSL Menu” on page 50)
802.1X
Displays the 802.1X menu for connecting the camera to
a network configured in compliance with the 802.1X
standard for port authentication. (“Using the 802.1X
Authentication Function — 802.1X Menu” on page 55)
User
Displays the User menu for setting the log in user name
and password. (“Setting the User — User Menu” on
page 61)
Image memory
Displays the Image memory menu for recording an
image/audio file, etc., in the built-in memory or in a CF
memory card (not supplied) inserted in the camera.
(“Recording Images in Memory — Image memory
Menu” on page 74)
FTP server
Displays the FTP server menu for setting the FTP server
function of the camera. (“Downloading Images from the
Camera — FTP server Menu” on page 78)
Edge Storage
Set the recording of image and sound and stream them
with the same protocol in Edge Storage menu. (“Setting
the Edge Storage — Edge Storage Menu” on page 79)
Alarm output
Displays the Alarm output menu for setting the alarm
output terminal of the camera. (“Setting the Alarm
Output — Alarm output Menu” on page 81)
Voice alert
Displays the Voice alert menu for playing an audio file
stored in the camera in synchronization with alarm
detection by the sensor input or the motion detection
function. (“Outputting Audio Linked to Alarm
Detection — Voice alert Menu” on page 82)
Security
Displays the Security menu for specifying a computer
that is allowed to connect to the camera. (“Setting the
Security — Security Menu” on page 62)
26
Basic Operations of the Administrator Menu
Trigger
Displays the Trigger menu for designating the operation
to execute when you run a trigger. (“Setting the
Operations from the Viewer — Trigger Menu” on page
83)
Schedule
Displays the Schedule menu for the Day/Night function,
Preset position function, e-Mail (SMTP) function, FTP
client function, Image memory function and Alarm
output function, Voice alert function, etc. (“Setting the
Schedule — Schedule Menu” on page 85)
Alarm buffer
Displays the Alarm buffer menu for the buffer for
storing the image and audio related to alarm detection.
(“Setting the Alarm Buffer — Alarm buffer Menu” on
page 86)
Configuring the System
— System Menu
When you click in the Administrator menu,
the System menu appears.
Use this menu to perform the principal settings of the
software.
The System menu has seven tabs: System, Date & time,
Superimpose, Installation, Initialize, System log and
Access log.
System
Event Detection
Displays the setting menu for all built-in detection
functions. (“Setting the Sensor input/Camera tampering
detection/Motion detection/Audio detection — Event
detection menu” on page 86)
PTZ control I/F
Displays the PTZ control I/F menu for communications
with external equipment through the external serial
terminal. (“Transmitting with External Equipment —
PTZ control I/F Menu” on page 95)
Viewer
Displays the Viewer menu from which you can select
the viewer to use and configure advanced settings.
(“Configuring the Viewer — Viewer Menu” on page 96)
System Tab
Administrating the Camera
Title bar name
Type a name of up to 48 characters to be displayed on the
title bar. The characters typed here are displayed on the
title bar of the Web browser.
Serial number
The serial number of the camera is displayed.
Software version
The software version of this camera is displayed.
Exclusive control mode
Controls the authority to operate pan, tilt, zoom and
some other functions of the camera.
On: Only one user has control authority. Set the
operation time for one user in Operation time.
If a user tries to operate a function during operation
by another user, the authority is controlled by the
settings of Operation time and Maximum wait
number.
Off: Multiple users can control pan, tilt and zoom at the
same time. When multiple users control these
functions at the same time, the last operation has
priority.
Configuring the System — System Menu
27
Operation time
Sets the time length for a user who has control authority.
The selectable range is from 10 to 600 seconds. This is
effective when Exclusive control mode is set to On.
Auto flip
This function automatically switches the tilt movement
of the camera downward to upward when the camera
tilts downward to the point where it faces the ground.
Maximum wait number
Sets the number of users who are permitted to wait for
their turn for control authority during operation by one
user. The selectable number is from 0 to 10. This is
effective when Exclusive control mode is set to On.
Notes
•To use Exclusive control mode, the date and time of
the camera and the connected computer must be set
correctly first.
•To use Exclusive control mode, do not disable the
Web browser Cookie. If it is disabled, this mode
cannot be used.
• When you change the Exclusive control mode
Administrating the Camera
setting, click Refresh on the Web browser to reflect
the change when opening the main viewer page.
PTZ mode
Select the pan/tilt control mode using the 8-direction
arrow buttons (page 17) and the zoom control mode
using the / buttons (page 18).
Select Normal or Step.
Normal: When you click the mouse button, the camera
starts panning, tilting or zooming, and the operation
continues while you hold down the mouse button. To
stop the operation, release the mouse button.
Step: Each time you click the mouse button, the camera
moves (pans, tilts or zooms). If you keep the mouse
button held down for more than 1 second, the
operation mode is temporarily changed to Normal.
When you release the mouse button, camera
operation stops and the Step mode is restored.
On: When you are tilting the camera downward using
the , or buttons on the control panel, and
the camera reaches the point where it faces the
ground, it automatically starts tilting upward.
Off: When the camera tilts to the point where it faces the
ground, tilting stops.
Latency
While Auto flip is set to On, set the time duration before
restarting tilt when the camera has tilted completely
downward.
Selectable values are 0 sec., 0.5 sec. are 0.75 sec.
Horizontal tilt limit
You can limit the tilt movement to not go beyond
horizontal level.
Panorama mode
Select to rotate or not rotate the panorama image
displayed in the viewer in accordance with the pan
movement of the camera.
Rotate: The panorama image rotates as the camera
pans.
Fixed: The panorama image is fixed.
OK/Cancel
See “Buttons common to every menu” on page 25.
Date & time Tab
When you select Step, Pan/Tilt level and Zoom level
are selectable.
Pan/Tilt level: Select the camera transition level from 1
to 10 by clicking the 8-direction arrow buttons for
panning/tilting. Selecting 10 provides the maximum
transition level.
Zoom level: Select the camera transition level from 1 to
10 by clicking / for zooming. Selecting 10
provides the maximum transition level.
28
Configuring the System — System Menu
Current date & time
Displays the date and time set on the camera.
Note
After you have purchased the camera, be sure to check
the date and time of the camera and set as necessary.
PC clock
Displays the date and time set on your computer.
Date & time format
Select the format of date and time to be displayed in the
main viewer from the drop-down list.
You can select the format between yyyy-mm-dd
hour:minutes:seconds), and dd-mm-yyyy hh:mm:ss
(day-month-year hour:minutes:seconds).
Adjust
Select how to set the day and time.
Note
If the time zone selected in Time zone is different from
that set on the computer, the time is adjusted using the
time zone difference and set on the camera.
OK/Cancel
See “Buttons common to every menu” on page 25.
Superimpose Tab
Keep current setting: Select if you do not need to set
the date and time.
Synchronize with PC: Select if you want to
synchronize the camera’s date and time with the
computer.
Manual setting: Select if you want to set the camera’s
date and time manually.
Select the year, month, date, hour, minutes and
seconds from each drop-down list.
Synchronize with NTP: Select if you want to
synchronize the camera’s date and time with those of
the time server called NTP server (Network Time
Protocol).
Set the NTP server when Synchronize with NTP is
selected.
Use the following NTP server address: Synchronize
with the selected NTP server address.
NTP server 1: Enter the first choice for NTP server
address.
NTP server 2: Enter the second choice for NTP
server address.
NTP server 3: Enter the third choice for NTP server
address.
DHCP server: Select DHCP server when you need to
get NTP server information from DHCP server.
Multicast: Select Multicast when you search for an
NTP server with Multicast.
Time zone
Set the time difference from Greenwich Mean Time in
the area where the camera is installed.
Select the time zone in the area where the camera is
installed from the drop-down list.
For Japan, select “Osaka, Sapporo, Tokyo (GMT+9:00)”
Automatically adjust the clock for daylight
saving time changes
When selected, the clock is automatically adjusted
according to the daylight saving time of the selected
time zone.
Select whether to superimpose the camera ID, date &
time and other information on the image or not.
The camera ID is also superimposed on images recorded
by the Pre-alarm or Post-alarm function.
Administrating the Camera
Superimpose
On/Off
When using the Superimpose function, select On.
Font size
Set the font size.
Style
Set the items to superimpose and the format to display
in. English one byte characters and symbols are
displayed. Superimpose settings are available for the
following items:
• Date: Set the display settings for date and time.
• Camera ID: Set the display settings for Camera ID
string.
• Camera Direction: Configure the Camera Direction
display setting.
• Event: Configure the display setting for when an
event occurs.
Configuring the System — System Menu
29
• Zoom: Configure the Zoom factor display setting.
• Codec: Configure the bit rate and frame rate display
settings. Displays the codec information for Image 1.
• Custom String: Set Custom String to display the
text of your choice.
Display format, including color, can be individually set
for each item.
Color: Select the font color of the superimposed text.
Blink: Select On to enable blinking for the
superimposed text. However, the blinking display is
not available for Date.
String Effect: Enable a string effect for displayed text.
Advanced: Click the Setting button in Date to
configure the format of date/time and the separator.
In Camera ID, you can configure the Camera ID
string setting and upload Superimpose Logo. Images
that can be used as a Logo must be in gif89a format
with an image size up to 320 × 60 (SNC-RS46N/P,
Administrating the Camera
SNC-RS44N/P, SNC-RS86N/P, SNC-RS84N/P) or
640 × 120 (SNC-RH124, SNC-RH164). The number
of pixels horizontally is even numbered and the
maximum file size is approximately 50 KB. The
Camera ID string and Superimpose Logo can be used
exclusively.
Superimpose format
Click Edit to edit the content to superimpose over each
display position.
Only one Date and one Camera ID can be specified for
the Superimpose format.
You can set the content to superimpose in the bottom
left, bottom right, top left, top right, center, top middle,
and bottom middle parts, respectively. However, if you
specify the top middle, superimposed content will not
appear on the top left or top right. Similarly, if you
specify bottom middle, superimposed content will not
appear in the bottom left or bottom right.
If the Lower left/Lower right or Upper left/Upper right are displayed at the same time, the maximum
image size that can be used for a logo is 624 × 120.
Click Date&Time, Camera ID, Codec, Zoom,
CameraDirection or Event to insert the corresponding
tag into the string.
makes the preset name appear overriding the azimuth
and area title.
Azimuth
Displays the azimuth with the direction specified in
North as north.
Mode: Select between 4-azimuth or 8-azimuth displays.
Selecting Off will disable the displaying of the
azimuth.
North: Change the direction of the camera and click
Set. This will set that direction as north. Click Call
to change the direction of the camera to the direction
set as north.
Area title
Selecting an area title will display the registered string
according to the direction the camera is facing.
Here, set the display name for the area the camera is
facing. The maximum number of areas that you can
register is 64, from No.1 to No.64.
1
Enter the string to display.
2
Put a check in the checkbox.
3
Move the camera to the specified lower left area and
click Lower left.
4
Move the camera to the specified upper right area
and click Upper right.
5
Click Set.
OK/Cancel
See “Buttons common to every menu” on page 25.
Installation Tab
You can perform settings related to installation.
Display sample: SNC-RH124
Camera Direction
In the Superimpose format, select the content that will
be replaced by a <direction> tag inserted when the
Camera Direction is clicked. Select either of Azimuth
or Area title.
Preset position
Checking here will display the preset name when the
camera faces the direction registered as preset. This also
30
Configuring the System — System Menu
Video output mode
Configure or confirm the signal output settings from the
analog image output terminal of the camera.
SNC-RH124, SNC-RH164
You can change the signal setting for NTSC or PAL.
Select either of NTSC + IP or PAL + IP. No analog
image outputs when IP only is selected.
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