Sony SNC-RH124, SNC-RS46N, SNCRS86N User Manual

4-155-861-11 (1)

Network Camera

User’s Guide

Software Version 1.0

Before operating the unit, please read this manual thoroughly and retain it for future reference.

SNC-RH124/RS46N/RS46P/RS44N/RS44P SNC-RH164/RS86N/RS86P/RS84N/RS84P

Table of Contents

Overview

Features .................................................................. 4

How to Use This User’s Guide .............................. 5

System Requirements ............................................ 5

Preparation

Assigning the IP Address to the Camera ............ 6

Assigning an IP address using SNC toolbox ..... 6

When using Windows XP Service Pack 2 or

later ................................................................... 8

When using Windows Vista ............................. 10

Accessing the Camera Using the Web

Browser ................................................................. 13

Basic Configuration by the Administrator ....... 15

Operating the Camera

Administrator and User ...................................... 16

Logging in to System ........................................... 17

Logging in as a user ......................................... 17

About Viewers .................................................. 17

Configuration of Main Viewer ........................... 18

Main menu ....................................................... 18

Control panel section ....................................... 18

Monitor image .................................................. 20

Plug-in free Viewer .......................................... 20

Operating the Camera ........................................ 21

Controlling via the control panel (Operation

common to Area zoom mode and Vector

dragging mode) .............................................. 21

Panning and tilting by clicking the monitor image

(Area zoom mode only) ................................. 22

Panning, tilting and zooming by specifying the

area (Area zoom mode only) .......................... 22

Panning and tilting by dragging the screen (Vector

dragging mode only) ...................................... 22

Moving the camera to a preset position (Common

operations in Area zoom and Vector dragging

modes) ............................................................ 22

Controlling the Camera on a Panorama

Image .................................................................... 23

Facing the camera toward a specified point ..... 23

Using the Trigger Button ....................................24

Sending a monitor image via e-mail .................24

Sending a monitor image to an FTP server ......24

Recording a camera image as a still image .......24

Controlling alarm output 1, 2 ...........................24

Controlling the Day/Night function ..................24

Playing an audio file stored in the camera ........24

Switching TCP/UDP Transmission Mode ..........25

Using the System Utility ......................................26

SNC Viewer ......................................................26

SNC Desktop Viewer ........................................27

Administrating the Camera

Basic Operations of the Administrator Menu ...29

How to set up the Administrator menu .............29

Configuration of the Administrator menu ........30

Configuring the System — System Menu ..........31

System Tab ........................................................31

Date & time Tab ................................................33

Superimpose Tab ..............................................34

Installation Tab .................................................35

Initialize Tab .....................................................35

System log Tab .................................................36

Access log Tab ..................................................36

Setting the Camera Image and Audio

— Camera Menu ..................................................37

Common Tab ....................................................37

Picture Tab ........................................................38

Privacy Masking tab .........................................40

Day/Night Tab ..................................................41

Video codec Tab ...............................................41

Streaming Tab ...................................................43

Configuring the Network — Network Menu .....44

Network Tab .....................................................44

Wireless Tab — Setting of wireless

connection .......................................................45

QoS Tab ............................................................48

Dynamic IP address notification Tab — Notifying

the IP Address .................................................49

Setting the SSL function — SSL Menu ..............51

SSL tab .............................................................51

CA certificate tab — Adding the CA certificate for

client authentication ........................................53

How to install the CA certificate ......................54

To remove an installed CA certificate ..............55

Table of Contents

Using the 802.1X Authentication Function

— 802.1X Menu ...................................................56

System configuration of 802.1X network ....... 56

Common Tab – Basic setting of 802.1X

authentication function ................................... 56

Client certificate Tab ........................................ 57

CA certificate Tab ............................................ 58

Setting the 802.1X authentication function –

Example of Windows Server 2003 ................. 59

Setting the User — User Menu ........................... 62

Setting the Security — Security Menu .............. 63

Saving the Camera Position and Action — Preset

position Menu ...................................................... 63

Position Tab — Saving pan/tilt/zoom

position ........................................................... 63

Position Tour Tab — Setting a position

tour ................................................................. 65

Shadow Tour Tab - Setting a shadow tour ........ 66

Sending an Image via E-mail — e-Mail (SMTP)

Menu ..................................................................... 67

Common Tab — Setting the e-Mail (SMTP)

Function .......................................................... 67

Alarm sending Tab — Setting the e-mail sending

mode when detecting the alarm ...................... 68

Periodical sending Tab — Setting the periodical

e-mail sending mode ......................................69

Sending Images to FTP Server — FTP client

Menu ..................................................................... 70

Common Tab — Setting the FTP client

function .......................................................... 70

Alarm sending Tab — Setting the FTP client

action when detecting the alarm ..................... 70

Periodical sending Tab — Setting the periodical

FTP client activity .......................................... 71

Recording Images in Memory — Image memory

Menu ..................................................................... 72

Common Tab — Setting the image memory

function .......................................................... 73

Alarm recording Tab — Setting the Image

memory function when detecting the

alarm ............................................................... 74

Periodical recording Tab — Setting the periodical

recording mode ............................................... 75

Folder structure of image memory ...................76

Downloading Images from the Camera — FTP

server Menu .........................................................76

Setting the Alarm Output — Alarm output

Menu ..................................................................... 77

Alarm output 1, 2 Tab ....................................... 77

Outputting Audio Linked to Alarm Detection

— Voice alert Menu ............................................. 78

Voice alert 1, 2, 3 Tab ....................................... 78

Setting the Operations from the Viewer — Trigger

Menu ......................................................................79

Setting the Schedule — Schedule Menu .............81

Setting the Alarm Buffer — Alarm buffer

Menu ......................................................................81

Setting the Motion Detection/VMF Function

— Motion detection Menu ...................................82

What are VMF functions ..................................82

Setting items for motion detection ....................83

VMF setting items ............................................85

Transmitting with External Equipment

— PTZ control I/F Menu .....................................88

Configuring the Viewer — Viewer Menu ..........89

Layout tab .........................................................89

HTML output tab ..............................................91

Others

Using the Supplied SNC toolbox .........................92

Starting SNC toolbox ........................................92

How to use SNC toolbox ..................................92

Registering in My device ..................................94

Changing the Device list display method .........95

Setting SNC toolbox options ............................96

Using Privacy Masking — Masking a Camera

Image ..............................................................97

Using Panorama Creator — Creating a Panorama

Image ..............................................................99

Using the Custom Homepage .........................100

Using the Firmware Upgrade ..........................101

Using the Schedule Task .................................101

Configuring the device setting ........................103

Device restart and initialization ......................104

Using the SNC audio upload tool — Transmitting

Audio to Camera ................................................105

Installing the SNC audio upload tool ..............105

Connecting the Camera to the Computer ........105

Using the SNC audio upload tool ...................106

Using the SNC video player — Playing a Video/

Audio File Recorded with the Camera .............110

Installing the SNC video player ......................110

Using the SNC video player ...........................111

Assigning the IP Address to the Camera Using

ARP Commands .................................................112

Using the SNMP .................................................112

1. Inquiry Commands ....................................112

2. Setting Commands .....................................113

Glossary ..............................................................114

Index ....................................................................117

Table of Contents

Overview

Features

NOTICE TO USERS

© 2009 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation.

• High-quality live images from camera can be monitored at a maximum frame rate of 30 fps.

• Images are streamed in high-quality HD (720P) (SNC-RH124/SNC-RH164).

• XDNR and Visibility Enhancer enable clearer images for streaming.

• Three video compression modes (video codecs) JPEG/MPEG4/H.264 are supported.

• Single codec mode, dual codec mode, and triple (SNC-RS46N/P, SNC-RS44N/P, SNC-RS86N/P, SNC-RS84N/P only) codec mode are available as operational modes.

• A high-speed (maximum 400° rotation/second) pan/ tilt mechanism is equipped. This allows 360° panning and 210° tilting operability.

• Optical zoom of 10x (SNC-RH124, RH164), 18x (SNC-RS44, RS84), 36x (SNC-RS46, RS86) and a digital zoom of 12x high-magnification zoom functions are provided.

• Inserting the optional wireless card enables wireless transmission of camera images.

• Intelligent motion detection and camera tampering detect alarm functions are provided.

• Up to 10 users can view images from one camera at the same time.

• Date/time can be superimposed on the image.

SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.

• “IPELA” and are trademarks of Sony Corporation.

• “VISCA” is a trademark of Sony Corporation.

• Microsoft, Windows and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

• Java is a trademark of Sun Microsystems, Inc. in the United States and other countries.

• Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

• Adobe, Adobe Reader and Adobe Flash are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• CompactFlash and CF are trademarks of SanDisk Corporation, registered in the United States and other countries.

All other company and product names are trademarks or registered trademarks of the respective companies or their respective makers.

Features

How to Use This User’s

System Requirements

Guide

This User’s Guide explains how to operate the Network Camera from a computer. The User’s Guide is designed to be read on the computer display. This section gives tips on making the most of the User’s Guide-read it before you operate the camera.

Jumping to a related page

When you read the User’s Guide on the computer display, you can click on a sentence to jump to a related page.

Software display examples

Note that the displays shown in the User’s Guide are explanatory examples. Some displays may be different from the ones that appear in actual use. The illustrations of the camera and menu display in the User’s Guide show the SNC-RH124 or SNC-RH164 as an example.

Printing the User’s Guide

Depending on your system, certain displays or illustrations in the User’s Guide, when printed out, may differ from those that appear on your screen.

Installation Manual (printed matter)

The supplied Installation Manual describes the names and functions of parts and controls of the Network Camera, connection examples, and how to set up the camera. Be sure to read the Installation Manual before hand.

The following computer environment is necessary for the computer to display images and the controls of the camera. (August 2009)

SNC-RH124/RH164

CPU

Intel Core 2 Duo, 2 GHz or higher.

Memory

1 GB or more.

Microsoft Windows XP, Windows Vista

Web Browser

Microsoft Internet Explorer Ver 6.0 or 7.0

Display

1600 × 1200 pixels or higher.

SNC-RS46N/RS46P/RS44N/RS44P/ RS86N/RS86P/RS84N/RS84P

CPU

Intel Core 2 Duo, 1.8 GHz or higher.

Memory

1 GB or more.

Microsoft Windows XP, Windows Vista

Overview

Web Browser

Microsoft Internet Explorer Ver 6.0 or 7.0

Display

1280 × 1024 pixels or higher.

How to Use This User’s Guide

Preparation

Assigning an IP address using SNC toolbox

Preparation

The Preparation section explains what the administrator has to prepare for monitoring images after installation and connection of the camera.

Assigning the IP Address to the Camera

To connect the camera to a network, you need to assign a new IP address to the camera when you install it for the first time. You can assign an IP address in two ways:

• Using SNC toolbox stored in the supplied CD-ROM (see this page)

• Using the ARP (Address Resolution Protocol) commands (see page 112)

This section explains how to assign an IP address to the camera using the supplied setup program and how to configure the network.

Before starting, connect the camera, referring to “Connecting the Camera to a Local Network” in the supplied Installation Manual. Consult the administrator of the network about the assigned IP address.

Notes

• SNC toolbox may not operate correctly if you use a personal firewall or antivirus software in your computer. In that case, disable the software or assign an IP address to the camera using another method. For example, see “Assigning the IP Address to the Camera Using ARP Commands” on page 112.

• If you are using Windows XP Service Pack 2 or later, or Windows Vista, disable the Windows Firewall function. Otherwise SNC toolbox will not operate correctly. For the setting, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 9 or “Configuring Windows Firewall” in “When using Windows Vista” on page 11.

Insert the CD-ROM in your CD-ROM drive. A cover page appears automatically in your Web browser. If it does not appear automatically in the Web browser, double-click the index.htm file on the CD-ROM.

When you are using Windows Vista, the “Auto play” pop-up may appear. For details, see “Installing software” in “When using Windows Vista” on page 10.

Click the Setup icon of SNC toolbox. The File Download dialog opens.

When you are using Windows XP Service Pack 2 or later, or Windows Vista, a message regarding the active contents may appear. For details, see “Installing software” in “When using Windows XP Service Pack 2 or later” on page 8 or “Installing software” in “When using Windows Vista” on page 10.

Click File Open.

Note

If you click “Save” on the “File Download” dialog, you will not be able to perform set up correctly. Delete the downloaded file, and click the Setup icon again.

Install SNC toolbox on your computer using the wizard. If the Software License Agreement is displayed, read it carefully and click Accept to continue with the installation.

Start SNC toolbox.

When you are using Windows Vista, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.

Click Search. SNC toolbox detects the network cameras connected to the local network and lists them.

Assigning the IP Address to the Camera

Set the IP address.

To obtain the IP address automatically from a DHCP server:

Select Obtain an IP address automatically. The IP address, Subnet mask and Default gateway are assigned automatically.

Note

Tip

The factory setting of the camera network is DHCP mode for both LAN and Wireless LAN.

Select a camera you want to assign an IP address from the list and click Network. The account settings screen is displayed.

When you select Obtain an IP address automatically, make sure that the DHCP server is operating on the network.

To specify the IP address manually:

Select Use the following IP address, and type the IP address, Subnet mask and Default gateway in the relevant boxes.

Set the DNS server address.

To obtain the DNS server addresses automatically: Select Obtain DNS server address automatically.

To specify the DNS server addresses manually:

Select Use the following DNS server address, and type the Primary DNS server address and Secondary DNS server address in the relevant boxes.

Set the HTTP port No. Normally, select 80 for the HTTP port No. To use another port number, type a port number between 1024 and 65535 in the text box.

Preparation

Register the name and password of the administrator and click OK. The factory settings for both items are “admin.” The Network Setting screen is displayed.

Note

When using a port number other than 80, check with the network administrator first.

Confirm that all items are correctly set, then click OK. If “Setting OK” is displayed, the IP address is correctly assigned.

When setting is finished, to access the camera directly, double-click the camera name in the list.

Assigning the IP Address to the Camera

Preparation

The viewer screen of the network camera is displayed on the Web browser.

Display sample

If the message “File Download – Security Warning” appears, click Run.

Program name

Note

If the IP address is not set correctly, the viewer does not appear after step 13. In that case, try to set the IP address again.

When using Windows XP Service Pack 2 or later

Installing software

A warning message regarding the active contents may appear when you install software such as SNC toolbox from CD-ROM. In this case, operate as follows:

Example: In case of SNC toolbox

If message “Internet Explorer” appears, click Yes .

Note

If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform the installation correctly. Delete the downloaded file, and click the Setup icon again.

If the message “Internet Explorer – Security Warning” appears, click Run.

Program name

The software installation starts.

Installing ActiveX Control

During installation of ActiveX Control, the “Information Bar” or “Security Warning” may appear. In this case, operate as follows:

Assigning the IP Address to the Camera

If the message “Information Bar” appears, click OK.

If the information bar appears, click on the bar and select Install ActiveX Control….

If “ Internet Explorer – Security Warning” appears, click Install.

Program name

The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.

Configuring Windows Firewall

SNC toolbox or SNC audio upload tool may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case, confirm the Windows Firewall configuration as follows:

Example: In case of SNC toolbox

Select Control Panel from the Start menu of Windows.

Select Windows Firewall and select Off in the Windows Firewall dialog.

The camera will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.

Select the “Exceptions” tab.

Click Add Program….

Preparation

Select Security Center of the working field.

Assigning the IP Address to the Camera

Preparation

In the Add Program dialog, select SNC toolbox and click OK.

SNC toolbox is added to the Programs and Services list.

Click OK.

If the pop-up “AutoPlay” appears when a CD-ROM is inserted into the CD-ROM drive, click Install or run program.

Program name

Note

If you click Open folder to view files, the Web browser will not open automatically. In this case, double-click the “index.htm” file in the CD-ROM.

When the above procedure is completed, the camera connected in the local network are displayed in SNC toolbox.

When using Windows Vista

Installing software

A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows:

Example: In case of SNC toolbox

If the message “Internet Explorer” appears, click Ye s .

If the message “File Download – Security Warning” appears, click Run.

Program name

Assigning the IP Address to the Camera

Note

If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform installation correctly. Delete the downloaded file, and click the Setup icon again.

If the message “Internet Explorer – Security Warning” appears, click Run.

Program name

If the message “User Account Control – An unidentified program wants access to your computer” appears, click Allow.

The software installation starts.

If the message “User Account Control – Windows needs your permission to continue” appears, click Continue.

If “Internet Explorer – Security Warning” appears, click Install.

Program name

Preparation

The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.

Configuring Windows Firewall

Starting the software

When you start software such as SNC toolbox, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.

Installing ActiveX Control

During installation of ActiveX Control, the information bar or “Security Warning” may appear. In this case, operate as follows:

If the message “Information Bar” appears, click Close.

Example: In the case of SNC toolbox

Select Control Panel from the Start menu of Windows.

Click Windows Firewall.

Select Turn Windows Firewall on or off. “User Account Control – Windows needs your permission to continue” may appear. In this case, click Continue.

If the information bar appears, click on the bar and select Install ActiveX Control….

Assigning the IP Address to the Camera

Preparation

Select Off in the “General” tab.

Click OK.

The cameras will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.

Select the “Exceptions” tab.

Click Add Program….

If the Add Program dialog appears, select SNC toolbox and click OK.

When the above procedure is completed, the cameras connected in the local network are displayed in SNC toolbox.

SNC toolbox is added to the Program or port list.

Assigning the IP Address to the Camera

Accessing the Camera Using the Web Browser

After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer. Use Internet Explorer as a Web browser.

When Internet Explorer 7 is used

When you enter the camera IP address, “Certificate Error” may appear according to the status of the certificate set on the camera. In this case, click Continue to this website (not recommended). to continue. The welcome page appears (in SSL communication).

Start the Web browser on the computer and type the IP address of the camera in the URL address bar.

The viewer window is displayed.

Display sample

Using the SSL function

Note

The model on sale in China does not support the SSL function.

When Internet Explorer 6 is used

“Security Alert” dialog may appear according to the status of the certificate. In this case, click Ye s to continue. The viewer window is displayed (in SSL communication).

Preparation

When “Allow HTTP connection for some clients” (page 51) is checked

To use HTTP and SSL connections separately to access, enter the following in the address box of the browser.

For HTTP connection

For SSL connection

When the viewer of the camera is displayed for the first time

“Security Warning” is displayed. When you click Ye s , ActiveX control is installed and the viewer is displayed.

Accessing the Camera Using the Web Browser

Preparation

Notes

• If Automatic configuration is enabled in the Local Area Network (LAN) settings of Internet Explorer, the image may not be displayed. In that case, disable Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.

• When you install ActiveX Control, you should be logged in to the computer as Administrator.

• If you are using Windows XP Service Pack 2 or later, or Windows Vista, the information bar or “Security Warning” may appear. For details, see “Installing ActiveX Control” in “When using Windows XP Service Pack 2 or later” on page 8 or “Installing ActiveX Control” in “When using Windows Vista” on page 11.

Tip

The software is optimized for Internet Explorer using medium font.

To display the viewer correctly

To operate the viewer correctly, set the security level of Internet Explorer to Medium or lower, as follows:

Select Too ls from the menu bar for Internet Explorer, then select Internet Options and click the Security tab.

Click the Internet icon (when using the camera via the Internet), or Local intranet icon (when using the camera via a local network).

Set the slider to Medium or lower. (If the slider is not displayed, click Default Level.)

When using antivirus software, etc., on the computer

• When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may be reduced, for example, the frame rate for displaying the image may be lower.

• The Web page displayed when you log in to the camera uses JavaScript. The display of the Web page may be affected if you use antivirus software or other software described above on your computer.

Accessing the Camera Using the Web Browser

Basic Configuration by the Administrator

You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.

Setting contents Setting menu

Set the format of the image sent from the camera. Video codec Tab (page 41)

Preparation

Select the white balance mode according to the installing position (indoors or outdoors).

Select the brightness of the image sent from the camera. Exposure mode (page 38)

Select the quality of the image sent from the camera. Video codec Tab (page 41)

Select the view size of the image. View size (page 18)

Select whether the audio from the external microphone is sent or not. Microphone (page 37)

Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 33)

Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 67)

Set the user access right for the camera. User Menu (page 62)

Set a place to be watched beforehand. Preset position Menu (page 63)

Prepare a panorama image. Creating a Panorama Image (page 99)

White balance (page 38)

Brightness (page 39)

Basic Configuration by the Administrator

Operating the Camera

Administrator and User

This network camera identifies those who log in as the

This section explains how to monitor the image from the camera using your Web browser (Internet Explorer).

Administrator or User. The Administrator can use all the functions of this network camera, including camera settings. The User

The functions of the camera should be set by the Administrator. For the setting of the camera, see “Administrating the Camera” on page 29.

can use the functions for monitoring the image and audio from the camera, and control the camera. The Viewer mode setting is used to restrict the user's access rights. There are five types of users.

Each type of user can use the corresponding functions below.

User

Operating the Camera

Function Administrator

Monitor a live image z zzzzz

View the date and time z zzzzz

Control the frame rate (JPEG mode only) zz––––

Control the image view size z zzzz –

Save a still image and movie in the computer z zzzz –

Send an image file to the FTP server zz––––

Send an image attached to an e-mail zz––––

Record an image in the memory zz––––

Control the alarm output of the I/O port on the camera zz––––

Switch the Day/Night function mode zz––––

Play an audio file (Voice alert) zz––––

Switch the TCP/UDP transmission mode (Available in MPEG4/H.264 mode only)

Call the preset position z zzz ––

Perform the pan/tilt/zoom operation zzz–––

Receive audio z zzzzz

Select the codec mode z zzzz –

Control the setting menu z –––––

z Usable function

zz––––

Full Pan/Tilt Preset

position

Light View

– Not usable function

The access rights of the administrator and the user can be set in “Setting the User — User Menu” of the Administrator menu on page 62.

Administrator and User

Logging in to System

Logging in as a user

Start the Web browser on your computer and type the IP address of the camera you want to monitor.

Plug-in free Viewer

This viewer allows the user to select from three image display methods: JPEG, JPEG/FLASH or ActiveX Viewer. JPEG method: JPEG images will be displayed in sequence. JPEG/FLASH method: JPEG images will be displayed in sequence. ActiveX Viewer method: The image can be viewed when the image display is set to JPEG, MPEG4 or H.264.

The viewer is displayed.

Display sample:

Three types of viewer are available: ActiveX Viewer, Plug-in free Viewer and custom homepage. By default, ActiveX Viewer is displayed. To switch the viewer, make changes to the Viewer menu (page 89).

Note

If the main viewer does not start correctly, the security level of the Internet Explorer may be set to higher than Medium. See “To display the viewer correctly” on page 14 and check the security level.

Notes

• If Automatic configuration is enabled in the Local

Area Network (LAN) Settings of Internet Explorer, the camera image may not be displayed. In that case, disable Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.

• When you install ActiveX Control, you should be logged in to the computer as the Administrator.

Tip

Every page of this software is optimized for Internet Explorer in Medium font.

Operating the Camera

About Viewers

You can use the following viewers.

ActiveX Viewer

This viewer can monitor the camera image in any of the JPEG, MPEG4 and H.264 video codecs. You must install this viewer when you access the main viewer for the first time.

When you display the main viewer of the camera for the first time

When you access the network camera using ActiveX Viewer for the first time, the Security Warning appears. Click Ye s and install ActiveX Control. You can use all the functions of the viewer with ActiveX Control.

Logging in to System

Configuration of Main

Control panel section

Viewer

This section explains the functions of the parts and controls of the main viewer. For a detailed explanation on each part or control, see the specified pages.

Main viewer using ActiveX Viewer

Main menu

Operating the Camera

Control panel section

Main menu

Monitor image section

Information panel

Check the date and time here.

View panel

You can change the screen mode, size of the image, image codec mode and frame rate. Also, still images and movies can be saved (movie saving can also be stopped) from here. Microphone and audio output levels can be adjusted.

ActiveX

Displays the ActiveX viewer.

Plug-in free

Displays the Plug-in free viewer.

Tool

You can download system utility from here. (page 26) This operation is only available when you are logged in as administrator.

Set up

Click to display the Administrator menu. (page 29) You can operate this function only when logging in as the administrator.

Screen Mode

Select Window or Full Screen.

View size

Selects the view size to be displayed. Click View size list box to select the view size. Full is determined by the image size specified in the Camera menu (page 42).

Image Codec

Select an image codec mode.

Frame rate

(Displayed only when the camera image is in JPEG.) Selects the frame rate to transmit images.

(Capture)

Click to capture a still image shot by the camera and to store it in the computer. Click to open the folder to be saved.

(Run)/ (Stop Save Video)

Runs and stops Save Video. Click to open the folder to be saved.

Configuration of Main Viewer

Volum e

(Displayed when Microphone (page 37) is set to On.)

By pressing , focus is set to the optimum position.

Note

Adjust the microphone volume by moving the each slider bar.

When you click , the icon changes to and the microphone input stops. To input the microphone, click

again.

When you click , the icon changes to and the microphone output stops. To output the microphone, click again.

Camera control panel

To control the focus manually, set Focus mode of the Camera menu to Manual (page 37).

(Exclusive control)

Click this button to display the time remaining for operation authority. However, if operation authority has not been obtained, the waiting time is displayed.

Panorama panel

Operating the Camera

You can switch the display between a panorama image and doughnut panorama image.

Trigger panel

On this panel, you can control the pan/tilt/home position of the camera, adjust the zoom and switch focus mode (page 21). In addition, you can obtain authority to operate the camera when the exclusive control mode is on.

Image action

Select Area zoom or Vector dragging.

Pan/Tilt control

Click the arrow button the direction in which you want to move the camera. Keep it pressed to move the camera continuously. To return to the home position, click .

Zoom control

Press to zoom out, and press to zoom in. Zooming continues while the button remains pressed.

Note

The four edges of the image may be dark depending on the zoom position. This is a phenomenon related to the structure of the camera, and does not cause a problem.

Focus control

To focus on a nearby object, press . To focus on a distant object, press .

The above is displayed only when Viewer mode (page 62) is set to Full, and one or more triggers are enabled in the Trigger menu (page 79).

The configured functions are displayed as buttons on this panel.

Click the function button you want to use on the Trigger panel. The selected function is activated. The selectable functions are as follows:

• send still image files attached to an e-mail (page 24)

• send still image files to an FTP server (page 24)

• record still image files in the built-in memory or CF memory card (not supplied) (page 24)

• control the alarm output (page 24)

• switch the Day/Night function on/off (page 24)

• play the audio file stored in the camera (page 24)

Configuration of Main Viewer

Preset position panel

Monitor image

Operating the Camera

The above is displayed only when one or more preset positions are stored in memory.

The registered preset position is displayed with a thumbnail.

Select the Preset position name from the list. The camera will move to the preset position that you have stored in memory using the Preset position menu.

The image shot by the camera is shown here. There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the

Others panel

area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding an area with a frame by dragging the mouse. In the Vector dragging mode, the camera pans or tilts in

(Displayed only when the camera image is in MPEG4 or H.264, and the ActiveX Viewer is used.)

You can switch between TCP and UDP (Unicast/ Multicast).

Each click switches the transmission mode of the video/

the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the camera control panel bar to pan or tilt. The zoom operation using the mouse wheel is available in all modes.

audio data between TCP mode, UDP (Unicast) mode, and UDP (Multicast) mode (page 25). The last selected mode is saved in the computer, and will

Plug-in free Viewer

stay selected for the next startup.

Main viewer using Plug-in free Viewer

Configuration of Main Viewer

Camera list

Control bar

Monitor screen

There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding the area with a frame by dragging the mouse. In the Vector dragging mode, the camera pans or tilts in the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the tool bar to pan or tilt. The zoom operation using the mouse wheel is available in all modes.

Control bar

The following operation buttons are available.

Operating the Camera

There are two modes of camera operation: the “Area zoom” mode and “Vector dragging” mode. You can control pan/tilt, zoom and focus in either mode.

Controlling via the control panel (Operation common to Area zoom mode and Vector dragging mode)

You can operate the camera direction, zoom, and focus by using the control panel for the monitor image currently displayed.

Operating the Camera

Setting

Play/Pause button

Trigger run button

Preset

Save still image button

Audio output volume slider

Control waiting time and control time for exclusive control

Exclusive control button

Camera list

The camera list is displayed when Camera list is set to On in the viewer menu, and at least one camera is

registered in the camera list.

Pan/Tilt control

Click the arrow button in the direction in which you want to move the camera. Keep it pressed to move the camera continuously. To return to the home position, click .

Notes

• When you hold , or to tilt the camera downward to the point where it faces the ground with Auto flip set to On (page 32), the auto flip function is activated to change the tilt movement upward.

• When you select On in “Horizontal tilt limit” (page 32), the camera will not move beyond horizontal level.

Zoom control

Click to zoom out, and click to zoom in. Zooming continues while the button remains pressed.

Indicates the availability of analog zoom.

Indicates the availability of digital zoom.

Operating the Camera

Note

The four edges of the image may be dark depending on the zoom position. This is a phenomenon related to the structure of the camera, and does not cause a problem.

• When the specified area is zoomed in, the center may be shifted or some portion of the image may appear out of the monitor image section. In this case, click the point you want to move to the center or click the arrow button on the camera control panel.

Focus control

To focus on a nearby object, click . To focus on a distant object, click .

By clicking , the focus is set to the optimum position.

Note

To control the focus manually, set Focus mode of the

Operating the Camera

Camera menu to Manual (page 37).

Panning and tilting by dragging the screen (Vector dragging mode only)

When you click on the starting point on the image and drag to the end point, the camera pans/tilts in the direction of the arrow from the starting point to the end point. The speed of operation is determined by the length of arrow. Releasing the button on the mouse stops the panning/tilting of the camera.

Panning and tilting by clicking the monitor image (Area zoom mode only)

Click on the monitor image, and the camera moves so that the clicked portion is positioned at the center of the display.

Moving the camera to a preset position (Common operations in Area zoom and Vector dragging modes)

Panning, tilting and zooming by specifying the area (Area zoom mode only)

Click and hold the left button of the mouse on the monitor image, and drag the mouse diagonally to draw a red frame around the portion you want to enlarge. The camera moves so that framed portion is positioned at the center of the display and is zoomed in.

Notes

•When Zoom mode in the Camera menu is set to Full,

zooming of the specified area stops at the T end of the optical zoom. If you want to zoom in further using the digital zoom, specify the area again.

Select a preset position name from the Preset position panel. The camera will move to the preset position that you have stored in memory using the Preset position menu (page 63). Multiple preset positions can be organized by group according to setting.

Operating the Camera

Controlling the Camera on a Panorama Image

In the panorama window, a 360° view around the camera is displayed as a panorama image. When you click on the displayed panorama image, the camera faces the clicked area.

SNC-RH124/RH164

Panorama window

To create a panorama image

Create the panorama image with the supplied SNC toolbox. See page 99 for details.

To rotate the panorama image

To rotate the panorama image in accordance with the camera's panning direction, set Panorama mode to Rotate in the System menu of the Administrator menu (page 32). (The mark on the panorama image indicates the panning home position.)

Note

The panorama image can be rotated only when a 360degree panorama image has been created using SNC toolbox.

Operating the Camera

Tip

The panorama image is a still picture converted from the image taken when you were going to create it with SNC toolbox. When the camera is moved or when the layout around the camera is changed, you should create the panorama image again.

Facing the camera toward a specified point

Create a panorama image with SNC toolbox and display it.

Two “Panorama Image” display formats are available: round image and round panorama image. You can select the desired display format by clicking to the upper right.

Click the point you want to watch in the panorama window. The camera is moved to face toward the clicked point, and the present image at the point is displayed in the monitor window.

Controlling the Camera on a Panorama Image

Controlling alarm output 1, 2

Using the Trigger Button

You can execute various functions by clicking their respective buttons on the Trigger panel.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an e-mail. To use this function, you need to make e-Mail (SMTP) active and set the address in the Trigger menu of the Administrator menu properly (page 79).

Operating the Camera

Click e-Mail (SMTP) on the Trigger panel. The still image of the moment you click is captured, and your e-mail with the image file attached is sent to the specified mail address.

You can control Alarm output 1, 2. To use this function, you need to make Alarm output 1 or Alarm output 2 active in the Trigger menu of the Administrator menu (page 80).

Click Alarm output1 or Alarm output2 on the Trigger panel. The alarm output is switched by clicking. The alarm output mode can be selected from To gg le or Timer of Alarm output 1, 2 in the Trigger menu (page 80).

Tip

For the connection of peripheral devices to the alarm output of the I/O port, see the supplied Installation Manual.

Sending a monitor image to an FTP server

You can send a captured still image to the FTP server. To use this function, you need to make FTP active and set the address in the Trigger menu of the Administrator menu properly (page 79).

Click FTP client on the Trigger panel. The still image of the moment you click is captured, and the image file is sent to the FTP server.

Recording a camera image as a still image

You can capture a camera image as a still picture and record it. The still images are recorded in the built-in memory or CF memory card (not supplied). To use this function, you need to make Image memory active and set the details in the Trigger menu of the Administrator menu (page 79).

Click Image memory on the Trigger panel. The still image of the moment you click is captured, and the image file is recorded.

Controlling the Day/Night function

You can set the Day/Night function to On (night mode) and Off (day mode). To use this function, you need to make Day/Night active in the Trigger menu of the Administrator menu (page 80).

Click Day/Night on the Trigger panel. Each click switches the Day/Night function alternately between On (night mode) and Off (day mode).

Note

If Day/Night mode in the Trigger-Day/Night menu (page 80) is set to Disable or Auto, you cannot control the Day/Night function by clicking Day/Night.

Playing an audio file stored in the camera

You can play an audio file previously stored in the camera using the SNC audio upload tool. To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger menu of the Administrator menu (page 80).

Using the Trigger Button

Click Voice alert1, Voice alert2 or Voice alert3 on the Trigger panel. Playback of the selected audio file starts and the playback sound is output from the speaker connected to the camera.

Switching TCP/UDP Transmission Mode

You can select TCP or UDP as the communication port for video/audio data. This function can be used when Mode (video codec mode) is set to MPEG4 or H.264 and the ActiveX Viewer is used.

Notes

• The function may not operate correctly if you use personal firewall software or antivirus software on your computer. In that case, disable the software or select the TCP mode.

• If you are using Windows XP Service Pack 2 or later, or Windows Vista, disable “Windows Firewall.” For details, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 9, or “Configuring Windows Firewall” in “When using Windows Vista” on page 11.

Select TCP, UDP (Unicast) or UDP (Multicast) from the Connection drop-down list in the Others panel.

UDP (Multicast): This protocol is selectable when Multicast streaming (page 43) is On. When UDP (Multicast) is selected as the transmission port,

RTP (Real-time Transport Protocol) and UDP multicast techniques are adopted for video/audio transmission. By selecting it, the network transmission load of the camera can be reduced. If a router that does not correspond to a multicast or firewall is installed between the camera and the computer, video/audio may not play back properly. In this case, select TCP or UDP (Unicast).

Operating the Camera

TCP: This is normally selected. When TCP is selected as the communication port, HTTP communication is adopted for video/audio communications. HTTP is the protocol used for reading the usual Web page. In an environment capable of reading Web pages, you can watch or listen to video/audio by selecting the TCP port.

UDP (Unicast): When UDP (Unicast) is selected as the communication port, RTP (Real-time Transport Protocol) is adopted for video/audio communications. Since RTP is the protocol for running video/audio data, the video/audio playback is smoother than when TCP (HTTP) is selected. If a firewall is installed between the camera and the computer, or depending on the network environment, video/audio may not play back properly when UDP (Unicast) is selected. In this case, select TCP.

Switching TCP/UDP Transmission Mode

View tab

Using the System Utility

You can download system utility from the tools tab on the main menu. This operation is only available when you are logged in as administrator.

Operating the Camera

Screen mode

You can select Window or Full.

View size

You can select the view size.

To use the utility, click Download to begin download.

JPEG framerate

SNC Viewer

You can set the frame rate for JPEG.

SNC Viewer is an application which allows you to set the initial state of the viewer.

Connection tab

You can set the connection method. Select the start-up connection from: TCP, UDP Unicast, and UDP Multicast. If TCP connection is selected, you can configure proxy settings by selecting Use proxy.

Image action

Select from the image operation modes Area zoom and Vector dragging.

Audio tab

Volum e

Mute: Select this option to mute sound at start-up. Use the slide bar to set the volume for start-up sound output.

Using the System Utility

Mic

Mute: Select this option to mute microphone sound at

start-up. Use the slide bar to set the volume for start-up microphone input.

Save tab

SNC Desktop Viewer

This is a gadget that displays the camera image in the side bar of Windows Vista.

Operating the Camera

Click to exit Gadget. When you click , you will see the following setting screen.

Specify a folder to save the still images and movies to.

Joystick tab

You can assign the joystick buttons here.

Camera address

Set the IP address for the camera to display on the Gadget.

Frame rate

Select the frame rate for the image to display on the Gadget.

Using the System Utility

Image size

Select the image size for the image to display on the

Gadget.

How to control PTZ

Select the PTZ operation mode for the Gadget screen

from the options Area zoom, PTZ control bar, and

Vector dragging.

Operating the Camera

Using the System Utility

Administrating the Camera

Click the menu name (example: System) on the left side of the Administrator menu. The clicked menu appears.

This section explains how to set the functions of the camera by the Administrator. For details about monitoring the camera image, see “Operating the Camera” on page 16.

This section explains the basic operations and each option of the Administrator menu.

Note on the display of menu options

The setting menus of this unit will clearly display only the setting options that you can currently select. Grayed out options cannot be selected.

Basic Operations of the Administrator Menu

You can use the Administrator menu to set all functions to suit the user's needs. Click Setting in the viewer to display the Administrator menu.

How to set up the Administrator

Example: “System” menu

Select the required tab above the menu, and set each setting option in the tab.

Example: “Date & time” tab of “System” menu

See pages 31 to 91 for details of the menu tabs and setting options.

After setting, click OK. The settings you have made become active.

Click Cancel to nullify the set values and return to the previous settings.

Buttons common to every menu

The following buttons are displayed on all the menus. The functions of the buttons are the same on every menu.

Administrating the Camera

Click Setting on the main menu. The authentication dialog appears. Enter the user name and password for Administrator. The user name “admin” and password “admin” are set at the factory for the Administrator.

The Administrator menu appears.

Click this button to confirm the settings.

Click this button to nullify the set values and return to the previous settings.

General notes on menus

• One-byte katakana character is not valid for any text field, such as User name.

• After changing a setting on a menu, wait at least 10 seconds before turning off the power of the camera. If the power is turned off immediately, the new setting may not be stored correctly.

• If the camera settings are changed while watching the main viewer, some settings cannot be restored. To reflect the change on the opening main viewer, click Refresh on the Web browser.

Basic Operations of the Administrator Menu

Configuration of the Administrator menu

System

Displays the System menu. For details, see “Configuring the System — System Menu” (page 31).

Administrating the Camera

Camera

Displays the Camera menu for setting the camera image and audio. For details, see “Setting the Camera Image and Audio — Camera Menu” (page 37).

Network

Displays the Network menu for setting the network connection. For details, see “Configuring the Network — Network Menu” (page 44).

SSL

Displays the SSL menu for performing SSL communication between the client device and camera. (“Setting the SSL function — SSL Menu” on page 51)

802.1X

Displays the 802.1X menu for connecting the camera to a network configured in compliance with the 802.1X standard for port authentication. (“Using the 802.1X Authentication Function — 802.1X Menu” on page 56)

Preset position

Displays the Preset position menu to register a position you want to save. “Tour function,” which rotates the registered positions, is also set here. (“Saving the Camera Position and Action — Preset position Menu” on page 63)

e-Mail (SMTP)

Displays the e-Mail (SMTP) menu for sending an email. (“Sending an Image via E-mail — e-Mail (SMTP) Menu” on page 67)

FTP client

Displays the FTP client menu for sending an image/ audio file, etc., to an FTP server. (“Sending Images to FTP Server — FTP client Menu” on page 70)

Image memory

Displays the Image memory menu for recording an image/audio file, etc., in the built-in memory or in a CF memory card (not supplied) inserted in the camera. (“Recording Images in Memory — Image memory Menu” on page 72)

FTP server

Displays the FTP server menu for setting the FTP server function of the camera. (“Downloading Images from the Camera — FTP server Menu” on page 76)

Alarm output

Displays the Alarm output menu for setting the alarm output terminal of the camera. (“Setting the Alarm Output — Alarm output Menu” on page 77)

Voice alert

Displays the Voice alert menu for playing an audio file stored in the camera in synchronization with alarm detection by the sensor input or the motion detection function. (“Outputting Audio Linked to Alarm Detection — Voice alert Menu” on page 78)

User

Displays the User menu for setting the log in user name and password. (“Setting the User — User Menu” on page 62)

Security

Displays the Security menu for specifying a computer that is allowed to connect to the camera. (“Setting the Security — Security Menu” on page 63)

Basic Operations of the Administrator Menu

Trigger

Displays the Trigger menu for designating the operation to execute when you run a trigger. (“Setting the Operations from the Viewer — Trigger Menu” on page

79)

Schedule

Displays the Schedule menu for the Day/Night function, Preset position function, e-Mail (SMTP) function, FTP client function, Image memory function and Alarm output function, Voice alert function, etc. (“Setting the Schedule — Schedule Menu” on page 81)

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