Sony SNC-EP580, SNC-EP520, SNC-ER520, SNC-ER521, SNC-ER550 User Manual
...
4-282-056-14 (1)
Network Camera
User’s Guide
Software Version 1.7
Before operating the unit, please read this manual thoroughly
and retain it for future reference.
SNC-EP520/EP521/EP550/EP580
SNC-ER520/ER521/ER550/ER580/ER585/ER585H
SNC-ZP550/ZR550
© 2011 Sony Corporation
Table of Contents
Overview
Features .................................................................. 4
How to Use This User’s Guide .............................. 5
System Requirements ............................................ 6
Preparation
Assigning the IP Address to the Camera ............ 7
Assigning an IP address using SNC toolbox ..... 7
When using Windows XP Service Pack 2 or
later ................................................................... 9
When using Windows Vista ............................. 11
When using Windows 7 ................................... 14
Accessing the Camera Using the Web
Browser ................................................................. 16
Basic Configuration by the Administrator ....... 19
Operating the Camera
Administrator and User ...................................... 20
Logging in to System ........................................... 21
Logging in as a user ......................................... 21
About Viewers .................................................. 21
Configuration of Main Viewer ........................... 22
Main menu ....................................................... 22
Control panel section ....................................... 22
Monitor image .................................................. 25
Plug-in free viewer ........................................... 25
Operating the Camera ........................................ 26
Controlling via the control panel (Operation
common to Area zoom mode and Vector
dragging mode) .............................................. 26
Panning and tilting by clicking the monitor image
(Area zoom mode only) ................................. 27
Panning, tilting and zooming by specifying the
area (Area zoom mode only) .......................... 27
Panning and tilting by dragging the screen
(Vector dragging mode only) ......................... 27
Moving the camera to a preset position
(Common operations in Area zoom and
Vector dragging modes) ................................. 28
Using pan/tilt/zoom operations with the displayed
control bar (PTZ Control bar only) ................ 28
Controlling the Camera on a Panorama
Image .................................................................... 28
Facing the camera toward a specified point ..... 28
Using the Trigger Button ................................... 29
Sending a monitor image via e-mail ................ 29
Sending a monitor image to an FTP server ...... 29
Recording a camera image as a still image ...... 29
Controlling alarm output 1 ...............................30
Controlling the Day/Night function ..................30
Playing an audio file stored in the camera ........30
Switching Transmission Mode ............................30
Using the System Utility ......................................31
SNC viewer .......................................................31
SNC desktop viewer .........................................33
Administrating the Camera
Basic Operations of the Administrator
Menu .....................................................................35
How to set up the Administrator menu .............35
Configuration of the Administrator menu ........36
Configuring the System — System Menu ..........37
System Tab ........................................................37
Date & time Tab ................................................38
Superimpose Tab ..............................................39
Installation Tab .................................................40
Initialize Tab .....................................................41
System log Tab .................................................43
Access log Tab ..................................................43
Setting the Camera Image and Audio
— Camera Menu ..................................................44
Common Tab ....................................................44
Picture Tab ........................................................45
Privacy Masking tab .........................................47
Day/Night Tab ..................................................48
Video codec Tab ...............................................49
Streaming Tab ...................................................50
Configuring the Network — Network Menu .....52
Network Tab .....................................................52
QoS Tab ............................................................53
Dynamic IP address notification Tab
— Notifying the IP Address ...........................55
Setting the SSL function — SSL Menu ..............57
SSL tab .............................................................57
CA certificate tab — Adding the CA certificate for
client authentication ........................................59
How to install the CA certificate ......................59
To remove an installed CA certificate ..............61
Using the 802.1X Authentication Function
— 802.1X Menu ....................................................62
System configuration of 802.1X network ........62
Common Tab – Basic setting of 802.1X
authentication function ...................................62
Client certificate Tab .........................................63
CA certificate Tab .............................................64
Setting the 802.1X authentication function
– Example of Windows Server 2003 ..............64
Setting the User — User Menu ...........................67
Setting the Security — Security Menu ...............68
Saving the Camera Position and Action
— Preset position Menu ......................................69
2
Table of Contents
Position Tab — Saving pan/tilt/zoom
position ........................................................... 69
Position Tour Tab — Setting a position
tour ................................................................. 70
Sending an Image via E-mail — e-Mail (SMTP)
Menu ..................................................................... 71
Common Tab — Setting the e-Mail (SMTP)
Function .......................................................... 71
Alarm sending Tab — Setting the e-mail sending
mode when detecting the alarm ...................... 73
Periodical sending Tab — Setting the periodical
e-mail sending mode ......................................74
Trouble sending tab — Setting the abnormal
e-mail sending mode ......................................74
Sending Images to FTP Server — FTP client
Menu ..................................................................... 75
Common Tab — Setting the FTP client
function .......................................................... 75
Alarm sending Tab — Setting the FTP client
action when detecting the alarm ..................... 75
Periodical sending Tab — Setting the periodical
FTP client activity .......................................... 76
Recording Images in Memory — Image memory
Menu ..................................................................... 78
Common Tab — Setting the image memory
function .......................................................... 78
Alarm recording Tab — Setting the Image
memory function when detecting the
alarm ............................................................... 79
Periodical recording Tab — Setting the periodical
recording mode ............................................... 80
Folder structure of Image memory ................... 81
Downloading Images from the Camera
— FTP server Menu ............................................82
Setting the Edge Storage — Edge Storage
Menu ..................................................................... 82
Folder structure of Edge Storage ...................... 84
Setting the Alarm Output — Alarm output
Menu ..................................................................... 84
Alarm output 1 Tab ........................................... 84
Outputting Audio Linked to Alarm Detection
— Voice alert Menu ............................................. 85
Voice alert 1, 2, 3 Tab ....................................... 85
Setting the Operations from the Viewer
— Trigger Menu ..................................................86
Setting the Schedule — Schedule Menu ............ 88
Setting the Alarm Buffer — Alarm buffer
Menu ..................................................................... 89
Setting the Sensor input/Camera tampering
detection/Motion detection — Event detection
menu ..................................................................... 90
Sensor input tab — Set the sensor input .......... 90
Camera tampering detection tab — Set the camera
tampering detection ........................................ 90
Motion detection tab — Set the motion
detection ..........................................................90
Setting items for motion detection ....................91
Communicating with external devices - PTZ
control I/F menu (SNC-ZP550/ZR550) ..............93
Configuring the Viewer — Viewer Menu ..........94
Layout tab .........................................................94
HTML output tab ..............................................96
Others
Using the SNC toolbox .........................................98
Starting SNC toolbox ........................................98
How to use SNC toolbox ..................................98
Registering in My device ................................100
Changing the Device list display method .......101
Setting SNC toolbox options ..........................102
Using Privacy Masking — Masking a Camera
Image ............................................................103
Using Panorama Creator — Creating a
Panorama Image ...........................................105
Using the Custom Homepage — Setting the
customized homepage ...................................106
Using the Firmware Upgrade ..........................107
Using CGI Sending .........................................108
Using the Schedule Task .................................108
Configuring the device setting ........................110
Device restart and initialization ......................112
Using the SNC audio upload tool — Transmitting
Audio to Camera ................................................112
Installing the SNC audio upload tool ..............113
Connecting the Camera to the Computer ........113
Using the SNC audio upload tool ...................114
Using the SNC video player — Playing a Video/
Audio File Recorded with the Camera .............118
Installing the SNC video player ......................118
Using the SNC video player ...........................119
Using the SNMP .................................................120
1. Inquiry Commands .....................................120
2. Setting Commands ......................................120
Glossary ..............................................................121
Index ....................................................................124
Table of Contents
3
Overview
Overview
Features
NOTICE TO USERS
© 2011 Sony Corporation. All rights reserved. This
manual or the software described herein, in whole or in
part, may not be reproduced, translated or reduced to
any machine readable form without prior written
approval from Sony Corporation.
• High-quality live images from camera can be
monitored at a maximum frame rate of 30 fps.
• Images are streamed in high-quality HD (720p) (SNCEP550/ER550/ZP550/ZR550).
• Images are streamed in high-quality HD (1080p)
(SNC-EP580/ER580/ER585/ER585H).
• SNC-ZP550/ZR550 are IPELA HYBRID-compatible
cameras. These cameras feature SLOC technology,
which enables HD images and SD video images to be
sent simultaneously over an IP network using just one
coaxial cable.
• Three video compression modes (video codecs)
JPEG/MPEG4/H.264 are supported.
• Single codec mode and dual codec mode are available.
• A high-speed (maximum 300° rotation/second) pan/
tilt mechanism is equipped. This allows 340° panning
(for SNC-EP580/EP550/EP520/EP521/ZP550), 360°
panning (for SNC-ER580/ER585/ER585H/ER550/
ER520/ER521/ZR550), 105° tilting (for SNC-EP580/
EP550/EP520/EP521/ZP550) and 210° tilting (for
SNC-ER580/ER585/ER585H/ER550/ER520/ER521/
ZR550) operability.
• Optical zoom of 20x (SNC-EP580/ER580), 30x
(SNC-ER585/ER585H), 28x (SNC-EP550/ER550/
ZP550/ZR550), 36x (SNC-EP520/EP521/ER520/
ER521) and a digital zoom of 12x high-magnification
zoom functions are provided.
• Intelligent motion detection, camera tampering
detection and alarm functions are provided.
• With the Dynamic Range Compressor, low-level
sound can be auto-adjusted for optimum volume and
streamed out.
• Up to 5 users can view images from one camera at the
same time.
• Date/time can be superimposed on the image.
• With Edge Storage, video or audio signals can be
recorded from the result of alarm detection, such as
network block, and image and sound of same protocol
streamed live.
• IEEE802.3at HPoE (High Power over Ethernet)
compliant (SNC-EP520/EP521/EP550/EP580/
ER520/ER521/ER550/ER580). For SNC-ZP550/
ZR550, this feature is available only in LAN mode.
SONY CORPORATION PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE WITH REGARD TO THIS
MANUAL, THE SOFTWARE OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL SONY
CORPORATION BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING OUT OF
OR IN CONNECTION WITH THIS MANUAL, THE
SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN OR THE USE THEREOF.
Sony Corporation reserves the right to make any
modification to this manual or the information
contained herein at any time without notice.
The software described herein may also be governed by
the terms of a separate user license agreement.
• “IPELA” and are trademarks of
Sony Corporation.
• is trademark of Sony Corporation.
• “IPELA HYBRID” and are
trademarks of Sony Corporation.
• “VISCA” is a trademark of Sony Corporation.
• Microsoft, Windows, Internet Explorer and
Microsoft DirectX are registered trademarks of
Microsoft Corporation in the United States and/or
other countries.
• Java is a trademark of Sun Microsystems, Inc. in the
United States and other countries.
• Intel, Intel Core 2 Duo and Pentium are registered
trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
• Adobe, Adobe Reader and Adobe Flash are
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• SD Memory Card is a trademark of Panasonic
Corporation, SanDisk Corporation in the United
States and TOSHIBA Corporation.
• Firefox is either a registered trademark or a
trademark of Mozilla Foundation in the United States
and/or other countries.
• Safari is either a registered trademark or a trademark
of Apple, Inc.
4
Features
• Google Chrome is either a registered trademark or a
trademark of Google Inc.
• sloc™ is a trademark owned by the Intersil
Corporation family of companies.
All other company and product names are trademarks
or registered trademarks of the respective companies or
their respective makers.
How to Use This User’s Guide
This User’s Guide explains how to operate the Network
Camera from a computer.
The User’s Guide is designed to be read on the computer
display.
This section gives tips on making the most of the User’s
Guide-read it before you operate the camera.
Jumping to a related page
When you read the User’s Guide on the computer
display, you can click on a sentence to jump to a related
page.
Software display examples
Note that the displays shown in the User’s Guide are
explanatory examples. Some displays may be different
from the ones that appear in actual use.
The illustrations of the camera and menu display in the
User’s Guide show the SNC-EP580 as an example.
Overview
Printing the User’s Guide
Depending on your system, certain displays or
illustrations in the User’s Guide, when printed out, may
differ from those that appear on your screen.
Installation Manual (printed matter)
The supplied Installation Manual describes the names
and functions of parts and controls of the Network
Camera, connection examples, and how to set up the
camera. Be sure to read the Installation Manual before
hand.
How to Use This User’s Guide
5
System Requirements
SNC-EP520/EP521
SNC-ER520/ER521
Overview
The following computer environment is necessary for
the computer to display images and the controls of the
camera.
(December 2012)
Common
OS
Microsoft Windows XP, Windows Vista (32bit version
only), Windows 7 (32-bit version, 64-bit version)
Authorized editions:
Windows XP: Professional
Windows Vista: Ultimate, Business
Windows 7: Ultimate, Professional
Microsoft DirectX 9.0c or higher
Web Browser
Windows Internet Explorer Ver 6.0, 7.0, 8.0 or 9.0,
Firefox Ver.3.5 (Plug-in free viewer only), Safari Ver.4.0
(Plug-in free viewer only), Google Chrome Ver.4.0
(Plug-in free viewer only)
SNC-EP580
SNC-ER580/ER585/ER585H
CPU
Intel Pentium 4, 2.4 GHz or higher,
or Intel Core 2 Duo, 1.8 GHz or higher
Memory
1 GB or more
Display
1280 × 1024 pixels or higher
CPU
Intel Core 2 Duo, 2.33 GHz or higher
Memory
2 GB or more
Display
1600 × 1200 pixels or higher (2560 × 1600 pixels or
higher is recommended.)
SNC-EP550
SNC-ER550
SNC-ZP550
SNC-ZR550
CPU
Intel Core 2 Duo, 2 GHz or higher
Memory
1 GB or more
Display
1600 × 1200 pixels or higher
6
System Requirements
Preparation
Assigning an IP address using SNC toolbox
The Preparation section explains what the administrator
has to prepare for monitoring images after installation
and connection of the camera.
Assigning the IP Address to the Camera
To connect the camera to a network, you need to assign
a new IP address to the camera when you install it for the
first time.
Before starting, connect the camera, referring to
“Connecting the Camera to a Local Network” in the
supplied Installation Manual.
Consult the administrator of the network about the
assigned IP address.
Notes
• SNC toolbox may not operate correctly if you use a
personal firewall or antivirus software in your
computer. In this case, disable the software.
• If you are using Windows XP Service Pack 2 or later,
Windows Vista or Windows 7, disable the Windows
Firewall function. Otherwise SNC toolbox will not
operate correctly. For the setting, see “Configuring
Windows Firewall” in “When using Windows XP
Service Pack 2 or later” on page 10, “Configuring
Windows Firewall” in “When using Windows Vista”
on page 13 or “Configuring Windows Firewall” in
“When using Windows 7” on page 15.
1
Insert the CD-ROM in your CD-ROM drive.
A cover page appears automatically in your Web
browser.
If it does not appear automatically in the Web
browser, double-click the index.htm file on the
CD-ROM.
When you are using Windows Vista or Windows 7,
the “Auto play” pop-up may appear. For details, see
“Installing software” in “When using Windows
Vista” on page 11 or “Installing software” in
“When using Windows 7” on page 14.
2
Click the Setup icon of SNC toolbox.
The File Download dialog opens.
When you are using Windows XP Service Pack 2 or
later, Windows Vista or Windows 7, a message
regarding the active contents may appear. For
details, see “Installing software” in “When using
Windows XP Service Pack 2 or later” on page 9,
“Installing software” in “When using Windows
Vista” on page 11 or “Installing software” in
“When using Windows 7” on page 14.
3
Click File Open.
Note
If you click “Save” on the “File Download” dialog,
you will not be able to perform set up correctly.
Delete the downloaded file, and click the Setup
icon again.
4
Install SNC toolbox on your computer using the
wizard.
If the Software License Agreement is displayed,
read it carefully and click Accept to continue with
the installation.
Preparation
5
Start SNC toolbox.
When you are using Windows Vista, the message
“User Account Control – An unidentified program
wants access to your computer” may appear. In this
case, click Allow.
Assigning the IP Address to the Camera
7
Preparation
6
Click Search.
SNC toolbox detects the network cameras
connected to the local network and lists them.
Tip
The factory setting of the camera network is DHCP
mode.
7
Select a camera you want to assign an IP address
from the list and click Network.
The account settings screen is displayed.
8
Register the name and password of the
administrator and click OK.
The factory settings for both items are “admin”.
The Network Setting screen is displayed.
9
Set the IP address.
To obtain the IP address automatically from a
DHCP server:
Select Obtain an IP address automatically.
The IP address, Subnet mask and Default gateway
are assigned automatically.
Note
When you select Obtain an IP address
automatically, make sure that the DHCP server is
operating on the network.
To specify the IP address manually:
Select Use the following IP address, and type the
IP address, Subnet mask and Default gateway in the
relevant boxes.
10
Set the DNS server address.
To obtain the DNS server addresses
automatically:
Select Obtain DNS server address automatically.
To specify the DNS server addresses manually:
Select Use the following DNS server address, and
type the Primary DNS server address and
Secondary DNS server address in the relevant
boxes.
8
Assigning the IP Address to the Camera
11
Set the HTTP port No.
Normally, select 80 for the HTTP port No. To use
another port number, type a port number between
1024 and 65535 in the text box.
When using Windows XP Service Pack 2 or later
Note
When using a port number other than 80, check
with the network administrator first.
12
Confirm that all items are correctly set, then click
OK.
If “Setting OK” is displayed, the IP address is
correctly assigned.
13
When setting is finished, to access the camera
directly, double-click the device name in the list.
The viewer screen of the network camera is
displayed on the Web browser.
Display sample
Installing software
A warning message regarding the active contents may
appear when you install software such as SNC toolbox
from CD-ROM. In this case, operate as follows:
Example: In case of SNC toolbox
If message “Internet Explorer” appears, click Ye s.
If the message “File Download – Security Warning”
appears, click Run.
Program name
Preparation
Note
If the IP address is not set correctly, the viewer does not
appear after step 13. In that case, try to set the IP address
again.
Note
If you select Save in the “File Download – Security
Warning” dialog, you will not be able to perform the
installation correctly. Delete the downloaded file, and
click the Setup icon again.
If the message “Internet Explorer – Security Warning”
appears, click Run.
Program name
The software installation starts.
Assigning the IP Address to the Camera
9
Preparation
Installing ActiveX Control
During installation of ActiveX Control, the
“Information Bar” or “Security Warning” may appear.
In this case, operate as follows:
If the message “Information Bar” appears, click OK.
If the information bar appears, click on the bar and select
Install ActiveX Control….
3
Select Off in the Windows Firewall dialog.
If “ Internet Explorer – Security Warning” appears, click
Install.
Program name
The installation of ActiveX Control starts. When
installation is completed, the main viewer or the Motion
detection menu appears.
Configuring Windows Firewall
SNC toolbox or SNC audio upload tool may not operate
correctly depending on the configuration of Windows
Firewall. (No cameras are shown in the list even if they
are detected.) In this case, confirm the Windows
Firewall configuration as follows:
Example: In case of SNC toolbox
The camera will be displayed in the list.
If you want to keep Windows Firewall On, continue
with the following steps.
4
Select the Exceptions tab.
5
Click Add Program….
1
Select Control Panel from the Start menu of
Windows.
2
Select Security Center of the working field.
10
Assigning the IP Address to the Camera
6
In the Add Program dialog, select SNC toolbox and
click OK.
SNC toolbox is added to the Programs and Services
list.
7
Click OK.
When using Windows Vista
Installing software
A warning message regarding the active contents may
appear when you install software such as SNC toolbox
from the CD-ROM. In this case, operate as follows:
Example: In case of SNC toolbox
When the above procedure is completed, the
camera connected in the local network are
displayed in SNC toolbox.
If the pop-up “AutoPlay” appears when a CD-ROM is
inserted into the CD-ROM drive, click Install or run
program.
Program name
Note
If you click Open folder to view files, the Web browser
will not open automatically. In this case, double-click
the “index.htm” file in the CD-ROM.
Preparation
If the message “Internet Explorer” appears, click Ye s .
Assigning the IP Address to the Camera
11
Preparation
If the message “File Download – Security Warning”
appears, click Run.
Program name
Note
If you select Save in the “File Download – Security
Warning” dialog, you will not be able to perform
installation correctly. Delete the downloaded file, and
click the Setup icon again.
If the message “Internet Explorer – Security Warning”
appears, click Run.
If the message “Information Bar” appears, click Close.
If the information bar appears, click on the bar and select
Install ActiveX Control….
If the message “User Account Control – Windows needs
your permission to continue” appears, click Continue.
If “Internet Explorer – Security Warning” appears, click
Install.
Program name
If the message “User Account Control – An unidentified
program wants access to your computer” appears, click
Allow.
The software installation starts.
Starting the software
When you start software such as SNC toolbox, the
message “User Account Control – An unidentified
program wants access to your computer” may appear. In
this case, click Allow.
Installing ActiveX Control
During installation of ActiveX Control, the information
bar or “Security Warning” may appear. In this case,
operate as follows:
Program name
The installation of ActiveX Control starts. When
installation is completed, the main viewer or the Motion
detection menu appears.
When accessing with Windows Vista in
SSL communications
ActiveX control may not function properly. In such a
case, change the Internet Explorer settings.
1
Click Tool(T), Internet Option(O).
2
Select Security Tab.
3
Select Trusted sites in Security settings.
4
Click on Sites(S).
5
Enter the address of the camera in Add this Web
site to the zone. Be sure to add the protocol
(https://).
12
Assigning the IP Address to the Camera
6
Click OK to complete the setting.
Restart Internet Explorer when the above procedure is
completed and access the camera.
Note
The model on sale in China does not support the SSL
function.
Configuring Windows Firewall
SNC toolbox or SNC audio upload tool may not operate
correctly depending on the configuration of Windows
Firewall. (No cameras are shown in the list even if they
are detected.) In this case, confirm the Windows
Firewall configuration as follows:
Example: In the case of SNC toolbox
1
Select Control Panel from the Start menu of
Windows.
2
Click Windows Firewall.
3
Select Turn Windows Firewall on or off.
“User Account Control – Windows needs your
permission to continue” may appear. In this case,
click Continue.
7
If the Add Program dialog appears, select SNC
toolbox and click OK.
SNC toolbox is added to the Program or port list.
8
Click OK.
Preparation
4
Select Off in the General tab.
The cameras will be displayed in the list.
If you want to keep Windows Firewall On, continue
with the following steps.
When the above procedure is completed, the
cameras connected in the local network are
displayed in SNC toolbox.
5
Select the Exceptions tab.
6
Click Add Program….
Assigning the IP Address to the Camera
13
When using Windows 7
Installing software
A warning message regarding the active contents may
appear when you install software such as SNC toolbox
from the CD-ROM. In this case, operate as follows:
Example: In case of SNC toolbox
If the message “File Download - Security Warning”
appears, click Run.
Preparation
If the pop-up “AutoPlay” appears when a CD-ROM is
inserted into the CD-ROM drive, click Install or run
program from your media.
Note
If you click Open folder to view files, the Web browser
will not open automatically. In this case, double-click
the “index.htm” file in the CD-ROM.
If the message “Internet Explorer” appears, click Ye s .
Note
If you select Save in the “File Download - Security
Warning” dialog, you will not be able to perform
installation correctly. Delete the downloaded file, and
click the Setup icon again.
If the message “User Account Control - Do you want to
allow the following program from an unknown
publisher to make changes to this computer?” appears,
click Allow.
The software installation starts.
Installing ActiveX Control
During installation of ActiveX Control, the information
bar or “Security Warning” may appear. In this case,
operate as follows:
If the information bar appears, click on the bar and select
Install This Add-on for All Users on This
Computer....
14
Assigning the IP Address to the Camera
If the message “User Account Control - Do you want to
allow the following program to make changes to this
computer?” appears, click Allow.
The installation of ActiveX Control starts. When
installation is completed, the main viewer or the Motion
detection menu appears.
When accessing with Windows 7 in SSL
communications
ActiveX control may not function properly. In such a
case, change the Internet Explorer settings.
For details, see “When accessing with Windows Vista in
SSL communications” on page 12.
Note
The model on sale in China does not support the SSL
function.
Configuring Windows Firewall
SNC toolbox may not operate correctly depending on
the configuration of Windows Firewall. (No cameras are
shown in the list even if they are detected.) In this case,
confirm the Windows Firewall configuration as follows:
Example: In the case of SNC toolbox
4
Select Disable Windows Firewall.
The cameras will be displayed in the list.
Preparation
To turn Windows Firewall off
1
Select Control Panel from the Start menu of
Windows.
2
Click Windows Firewall.
3
Select Turn Windows Firewall on or off.
To turn Windows Firewall on
1
Select Control Panel from the Start menu of
Windows.
2
Click Windows Firewall.
3
Select Allow a program or feature through
Windows Firewall.
Assigning the IP Address to the Camera
15
4
Select Allow another program....
Accessing the Camera Using the Web Browser
After the IP address has been assigned to the camera,
check that you can actually access the camera using the
Web browser installed on your computer.
Use Internet Explorer as a Web browser.
Preparation
5
Add program.
When the above procedure is completed, the
cameras connected in the local network are
displayed in SNC toolbox.
1
Start the Web browser on the computer and type the
IP address of the camera in the URL address bar.
The viewer window is displayed.
Display sample
Note
When accessing the camera, images will not be
displayed in the following conditions.
• When the maximum number of viewers exceeds 5
However, if the e-Mail (SMTP) function or the FTP
client function is set to On, the maximum number of
viewers will be 3.
• The bit rate including new requests exceeds 16Mbps
• Depending on the setup environment, video may
become unclear even when being viewed by less than
the maximum number of viewers. If this occurs,
reduce the number of viewers, lower the bit rate, or
decrease the size of the picture (SNC-ZP550/ZR550).
Using the SSL function
16
Accessing the Camera Using the Web Browser
Note
The model on sale in China does not support the SSL
function.
When Internet Explorer 6 is used
“Security Alert” dialog may appear according to the
status of the certificate. In this case, click Ye s to
continue.
The viewer window is displayed (in SSL
communication).
When the viewer of the camera is
displayed for the first time
“Security Warning” is displayed. When you click Ye s ,
ActiveX control is installed and the viewer is displayed.
Preparation
Notes
When Internet Explorer 7, Internet Explorer 8 or
Internet Explorer 9 is used
When you enter the camera IP address, “Certificate
Error” may appear according to the status of the
certificate set on the camera. In this case, click Continue
to this website (not recommended). to continue.
The welcome page appears (in SSL communication).
When “Allow HTTP connection for some
clients” (page 57) is checked
To use HTTP and SSL connections separately to access,
enter the following in the address box of the browser.
For HTTP connection
• If Automatic configuration is enabled in the Local
Area Network (LAN) settings of Internet Explorer, the
image may not be displayed. In that case, disable
Automatic configuration and set the Proxy server
manually. For the setting of the Proxy server, consult
your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as Administrator.
• If you are using Windows XP Service Pack 2 or later,
Windows Vista or Windows 7, the information bar or
“Security Warning” may appear. For details, see
“Installing ActiveX Control” in “When using
Windows XP Service Pack 2 or later” on page 10,
“Installing ActiveX Control” in “When using
Windows Vista” on page 12 or “Installing ActiveX
Control” in “When using Windows 7” on page 14.
Tip
The software is optimized for Internet Explorer using
medium font.
To display the viewer correctly
To operate the viewer correctly, set the security level of
Internet Explorer to Medium or lower, as follows:
For SSL connection
1
Select Too ls from the menu bar for Internet
Explorer, then select Internet Options and click
the Security tab.
2
Click the Internet icon (when using the camera via
the Internet), or Local intranet icon (when using
the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is
not displayed, click Default Level.)
Accessing the Camera Using the Web Browser
17
Preparation
When using antivirus software, etc., on
the computer
• When you use antivirus software, security software,
personal firewall or pop-up blocker on your computer,
the camera performance may be reduced, for example,
the frame rate for displaying the image may be lower.
• The Web page displayed when you log in to the
camera uses JavaScript. The display of the Web page
may be affected if you use antivirus software or other
software described above on your computer.
18
Accessing the Camera Using the Web Browser
Basic Configuration by the Administrator
You can monitor the camera image by logging in with
the initial conditions set for this network camera. You
can also set various functions according to the installing
position, network conditions or purpose of the camera.
We recommend you configure the following items
before monitoring images from the camera.
Setting contents Setting menu
Set the format of the image sent from the camera. Video codec Tab (page 49)
Preparation
Select the white balance mode according to the installation position (indoors or
outdoors).
Select the brightness of the image sent from the camera. Exposure (page 45)
Select the quality of the image sent from the camera. Video codec Tab (page 49)
Select the view size of the image. View size (page 22)
Select whether the audio from the external microphone is sent or not. Audio codec (page 44)
Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 38)
Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 71)
Set the user access right for the camera. User Menu (page 67)
Set a place to be watched beforehand. Preset position Menu (page 69)
Prepare a panorama image. Creating a Panorama Image (page 105)
White balance (page 46)
Brightness (SNC-EP520/EP521/ER520/
ER521) (page 46)
Basic Configuration by the Administrator
19
Operating the Camera
Administrator and User
This network camera identifies those who log in as the
This section explains how to monitor the image from the
camera using your Web browser (Internet Explorer).
Administrator or User.
The Administrator can use all the functions of this
network camera, including camera settings. The User
The functions of the camera should be set by the
Administrator. For the setting of the camera, see
“Administrating the Camera” on page 35.
can use the functions for monitoring the image and
audio from the camera, and control the camera. The
Viewer mode setting is used to restrict the user’s access
rights. There are five types of users.
Each type of user can use the corresponding functions below.
User
Operating the Camera
Function Administrator
Monitor a live image z zzzzz
View the date and time z zzzzz
Control the frame rate (JPEG mode only) zz––––
Control the image view size z zzzz –
Save a still image and movie in the computer z zzzz –
Send an image file to the FTP server zz––––
Send an image attached to an e-mail zz––––
Record an image in the memory zz––––
Control the alarm output of the I/O port on the camera zz––––
Switch the Day/Night function mode zz––––
Play an audio file (Voice alert) zz––––
Switch the TCP/UDP transmission mode (Available in
MPEG4/H.264 mode only)
Call the preset position z zzz ––
Perform the pan/tilt/zoom operation zzz–––
Receive audio z zzzzz
Select the codec mode z zzzz –
Control the setting menu z –––––
z Usable function
zz––––
Full Pan/Tilt Preset
position
Light View
– Not usable function
The access rights of the administrator and the user can
be set in “Setting the User — User Menu” of the
Administrator menu on page 67.
20
Administrator and User
Logging in to System
Logging in as a user
1
Start the Web browser on your computer and type
the IP address of the camera you want to monitor.
The viewer is displayed.
Display sample:
Plug-in free viewer
This viewer allows the user to select from three image
display methods: JPEG, JPEG/Flash or ActiveX viewer.
JPEG method: JPEG images will be displayed in
sequence.
JPEG/Flash method: JPEG images will be displayed in
sequence. Adobe Flash is required to display the image.
ActiveX viewer method: The image can be viewed when
the image display is set to JPEG, MPEG4 or H.264.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the camera image may not be displayed. In that case,
disable Automatic configuration and set the Proxy
server manually. For the setting of the Proxy server,
consult your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for Internet
Explorer in Medium font.
Operating the Camera
Three types of viewer are available: ActiveX
viewer, Plug-in free viewer and custom homepage.
By default, ActiveX viewer is displayed. To switch
the viewer, make changes to the Viewer menu
(page 94).
Note
If the main viewer does not start correctly, the security
level of the Internet Explorer may be set to higher than
Medium. See “To display the viewer correctly” on
page 17 and check the security level.
About Viewers
You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the
JPEG, MPEG4 and H.264 video codecs.
You must install this viewer when you access the main
viewer for the first time.
When you display the main viewer of the
camera for the first time
When you access the network camera using ActiveX
viewer for the first time, the Security Warning appears.
Click Ye s and install ActiveX Control. You can use all
the functions of the viewer with ActiveX Control.
Logging in to System
21
Configuration of Main Viewer
This section explains the functions of the parts and
controls of the main viewer. For a detailed explanation
on each part or control, see the specified pages.
Control panel section
You can drag the panels to the monitor screen and
configure them.
To return to the operation panel, drag the panel and
configure the operation panel.
Click the to hide the detail setting menu or click it
again to show the menu.
Main viewer using ActiveX viewer
Main menu
Operating the Camera
Information panel
Check the date and time here.
View panel
Control panel
section
Monitor image
section
Main menu
ActiveX
Displays the ActiveX viewer.
Plug-in free
Displays the Plug-in free viewer.
Tool
You can download system utility from here. (page 31)
This operation is only available when you are logged in
as administrator.
Set up
Click to display the Administrator menu. (page 35)
You can operate this function only when logging in as
the administrator.
You can change the screen mode, size of the image,
image codec mode and frame rate. Also, still images and
movies can be saved (movie saving can also be stopped)
from here. Microphone and audio output levels can be
adjusted.
Screen Mode
Select Window or Full Screen.
View size
Selects the view size to be displayed.
Click View size list box to select the view size.
Select x1/4, x1/2 or x1 to display x1/4, x1/2 or x1-sized
images set in Image size of the Camera menu (page 50).
Select Full to display images according to the view size.
Select Fit to display images according to the view size,
with fixed aspect ratio.
Language
Set language from pull-down.
22
Configuration of Main Viewer
Image Codec
Select an image codec mode.
Frame rate
(Displayed only when the camera image is in JPEG.)
Selects the frame rate to transmit images.
(Capture)
Click to capture a still image shot by the camera and to
store it in the computer. Click to open the folder to be
saved.
Note
In the case of Windows VISTA or Windows 7, if
“Enable Protected Mode” is checked in Control PanelInternet Option-Security, still images cannot be shot.
(Run)/ (Stop Save Video)
Runs and stops Save Video. Click to open the folder
to be saved.
Note
In the case of Windows VISTA or Windows 7, if
“Enable Protected Mode” is checked in Control PanelInternet Option-Security, video content cannot be saved.
Camera control panel
On this panel, you can control the pan/tilt/home position
of the camera, adjust the zoom and switch focus mode
(page 26). In addition, you can obtain authority to
operate the camera when the exclusive control mode is
on.
Operating the Camera
Volum e
Use the slide bar to adjust the volume for sound output
level.
When you click , the icon changes to and the
output from the speaker stops. To output sound from the
speaker, click again.
Microphone volume
This is displayed when Audio codec (page 44) in the
Common tab of the Camera menu is set to On, and a user
with audio enabled in the User Menu accesses the
device.
Use the slide bar to adjust the microphone volume.
When you click , the icon changes to and the
microphone input stops. To input the microphone, click
again.
Image action
Select the mode of operation from Off, Area zoom and
Vector dragging.
Pan/Tilt control
Click the arrow button the direction in which you want
to move the camera. Keep it pressed to move the camera
continuously.
To return to the home position, click .
Zoom control
Press to zoom out, and press to zoom in.
Zooming continues while the button remains pressed.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, press . To focus on a
distant object, press .
By pressing , focus is set to the optimum
position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 44).
Exclusive control
Click this button to display the time remaining for
operation authority. However, if operation authority has
not been obtained, the waiting time is displayed.
Configuration of Main Viewer
23
Note
Set the Exclusive control mode in the System Tab of the
System Menu to On to perform exclusive control
(page 37).
Panorama panel
Preset position panel
Operating the Camera
Map View and Arctic View are displayed.
You can switch the display. Click to display Map
View and to display Arctic View.
Arctic View is not available on SNC-EP520/EP521/
EP550/EP580/ZP550.
Display switching is only available on SNC-ER520/
ER521/ER550/ER580/ER585/ER585H/ZR550.
Trigger panel
The above is displayed only when one or more preset
positions are stored in memory.
The registered preset position is displayed.
If you select a thumbnail when registering a preset
position, it will be displayed with a thumbnail.
Select the Preset position name from the list. The camera
will move to the preset position that you have stored in
memory using the Preset position menu.
Others panel
(The Other panel is displayed in the case of an MPEG4
or H.264 image.)
You can switch between TCP and UDP (Unicast/
Multicast).
The above is displayed only when Viewer mode
(page 68) is set to Full, and one or more triggers are
enabled in the Trigger menu (page 86).
Each click switches the transmission mode of the video/
audio data between TCP mode, Unicast mode, and
Multicast mode (page 30).
The configured functions are displayed as buttons on
this panel.
Click the function button you want to use on the Trigger
panel. The selected function is activated. The selectable
functions are as follows:
• send still image files attached to an e-mail (page 29)
• send still image files to an FTP server (page 29)
• record still image files in the built-in memory or SD
memory card (not supplied) (page 29)
• control the alarm output (page 30)
• switch the Day/Night function on/off (page 30)
• play the audio file stored in the camera (page 30)
24
Configuration of Main Viewer
Monitor image
Monitor screen
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode. A control bar is displayed on the screen.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding the area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the tool bar to pan or tilt.
The zoom operation using the mouse wheel is available
in all modes.
Operating the Camera
The image shot by the camera is shown here.
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding an area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the camera control panel bar to pan or
tilt.
The zoom operation using the mouse wheel is available
in all modes.
Plug-in free viewer
Main viewer using Plug-in free viewer
Display sample:
Camera list
Control bar
Monitor screen
Control bar
The following operation buttons are available.
Setting
You can set the streaming method, image size,
frame rate, PTZ operation, trigger selection and
image codec.
Streaming start button
Starts streaming. (Appears while stops streaming.)
Streaming stop button
Stops streaming. (Appears while streaming.)
Trigger run button
Runs the selected trigger.
(Displayed only when the Viewer mode in the User
Menu (page 68) is set to Full and at least one
trigger is enabled in the Trigger Menu (page 86).)
Preset
Select a preset position to move the camera to the
registered preset position.
(Displayed only when a camera preset position is
registered.)
Save still image button
Captures still images taken by the camera and saves
them to the computer.
(Displayed only when ActiveX is set for Streaming
method in Setting.)
Audio output volume slider
Use the slider to adjust the volume. Clicking the
button will stop sound output.
(Displayed only when ActiveX is set for
Streaming method in Setting, and Audio codec
in the Camera Menu (page 44) is set to On.)
Control waiting time and control time for exclusive
control
Configuration of Main Viewer
25
Exclusive control button
Displays the remaining time for operation
Operating the Camera
authority. However, if operation authority was not
obtained, the waiting time is displayed.
There are three modes of camera operation: Area zoom
mode, Vector dragging mode and PTZ Control bar.
Note
Set the Exclusive control mode in the System Tab of
System Menu to On to perform exclusive control
(page 37).
Camera list
The camera list is displayed when Camera list is set to
On in the viewer menu (page 95), and at least one
camera is registered.
Operating the Camera
You can control pan/tilt, zoom and focus in either mode.
The available functions for the camera operation modes
vary according to the viewer display. The available
functions are as follows:
ActiveX
viewer
Operation from
control panel
Area zoom aaaa
Vector dragging aaaa
PTZ control bar × aa×
a ×××
Plug-in free viewer
JPEG JPEG/
Flash
ActiveX
Controlling via the control panel (Operation common to Area zoom mode and Vector dragging mode)
You can operate the camera direction, zoom, and focus
by using the control panel for the monitor image
currently displayed.
Pan/Tilt control
Click the arrow button in the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
26
Operating the Camera
Notes
• When you hold , or to tilt the camera
downward to the point where it faces the ground with
Auto flip set to On (page 38), the auto flip function is
activated to change the tilt movement upward.
• When you select On in “Horizontal tilt limit”
(page 38), the camera will not move beyond
horizontal level.
Zoom control
Click to zoom out, and click to zoom in.
Zooming continues while the button remains pressed.
Indicates the
available area of
analog zoom.
Note
Indicates the
available area of
digital zoom.
Panning, tilting and zooming by specifying the area (Area zoom mode only)
Click and hold the left button of the mouse on the
monitor image, and drag the mouse diagonally to draw a
red frame around the portion you want to enlarge. The
camera moves so that framed portion is positioned at the
center of the display and is zoomed in.
Operating the Camera
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, click . To focus on a
distant object, click .
By clicking , the focus is set to the
optimum position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 44).
Panning and tilting by clicking the monitor image (Area zoom mode only)
Click on the monitor image, and the camera moves so
that the clicked portion is positioned at the center of the
display.
Notes
•When Zoom mode in the Camera menu is set to Full,
zooming of the specified area stops at the T end of the
optical zoom. If you want to zoom in further using the
digital zoom, specify the area again.
• When the specified area is zoomed in, the center may
be shifted or some portion of the image may appear
out of the monitor image section. In this case, click the
point you want to move to the center or click the arrow
button on the camera control panel.
Panning and tilting by dragging the screen (Vector dragging mode only)
When you click on the starting point on the image and
drag to the end point, the camera pans/tilts in the
direction of the arrow from the starting point to the end
point. The speed of operation is determined by the
length of arrow. Releasing the button on the mouse stops
the panning/tilting of the camera.
Operating the Camera
27
Moving the camera to a preset position (Common operations in Area zoom and Vector dragging modes)
Select a preset position name from the Preset position
panel. The camera will move to the preset position that
you have stored in memory using the Preset position
menu (page 69).
Multiple preset positions can be organized by group
according to setting.
Operating the Camera
Controlling the Camera on a Panorama Image
In the panorama window, a 360° view around the camera
is displayed as a panorama image. When you click on
the displayed panorama image, the camera faces the
clicked area.
SNC-EP580
Panorama window
To create a panorama image
Create the panorama image with the SNC toolbox. See
page 105 for details.
Using pan/tilt/zoom operations with the displayed control bar (PTZ Control bar only)
Pan/Tilt operations
Click the arrow of the direction you wish to move the
camera. Continue clicking on the arrow to keep moving
the direction of the camera.
Zoom operation
Click to zoom out, click to zoom in. The zoom
operation continues while you are clicking on the
button.
Tip
The panorama image is a still picture converted from the
image taken when you were going to create it with SNC
toolbox. When the camera is moved or when the layout
around the camera is changed, you should create the
panorama image again.
Facing the camera toward a specified point
1
Create a panorama image with SNC toolbox and
display it.
Map View
Arctic View
Two “Panorama Image” display formats are
available: Map view and Arctic view.
You can switch the display. Click to display
Map View and to display Arctic View.
Arctic View is not available on SNC-EP520/
EP521/EP550/EP580/ZP550.
28
Controlling the Camera on a Panorama Image
Display switching is only available on
SNC-ER520/ER521/ER550/ER580/ER585/
ER585H/ZR550.
(The Illustration above is a simulated screen image
of the panorama image. The displays may be
different from the ones that appear in actual use.)
2
Click the point you want to watch in the panorama
window.
The camera is moved to face toward the clicked
point, and the present image at the point is
displayed in the monitor window.
To rotate the panorama image
To rotate the panorama image in accordance with the
camera’s panning direction, set Panorama mode to
Rotate in the System menu of the Administrator menu
(page 38). (The mark on the panorama image
indicates the panning home position.)
Using the Trigger Button
You can execute various functions by clicking their
respective buttons on the Trigger panel.
Sending a monitor image via e-mail
You can send a captured still image by attaching it to an
e-mail.
To use this function, you need to make e-Mail (SMTP)
active and set the address in the Trigger menu of the
Administrator menu properly (page 86).
1
Click e-Mail (SMTP) on the Trigger panel.
The still image of the moment you click is captured,
and your e-mail with the image file attached is sent
to the specified mail address.
Operating the Camera
Note
The panorama image can be rotated only when a 360degree panorama image has been created using SNC
toolbox.
Sending a monitor image to an FTP server
You can send a captured still image to the FTP server.
To use this function, you need to make FTP client active
and set the address in the Trigger menu of the
Administrator menu properly (page 87).
1
Click FTP client on the Trigger panel.
The still image of the moment you click is captured,
and the image file is sent to the FTP server.
Recording a camera image as a still image
You can record a captured still image in the built-in
memory or SD memory card (not supplied).
To use this function, you need to make Image memory
active and set the details in the Trigger menu of the
Administrator menu (page 87).
1
Click Image memory on the Trigger panel.
The still image of the moment you click is captured,
and the image file is recorded.
Using the Trigger Button
29
Controlling alarm output 1
You can control Alarm output 1.
To use this function, you need to make Alarm output 1
active in the Trigger menu of the Administrator menu
(page 87).
1
Click Alarm output1 on the Trigger panel.
The alarm output is switched by clicking.
The alarm output mode can be selected from
To gg le or Timer of Alarm output 1 (page 87) in
the Trigger menu.
Switching Transmission Mode
You can change the transmission mode for video/audio
data.
This function can be used when Mode (video codec
mode) is set to MPEG4 or H.264 and the ActiveX
viewer is used.
Notes
Tip
Operating the Camera
For the connection of peripheral devices to the alarm
output of the I/O port, see the supplied Installation
Manual.
Controlling the Day/Night function
You can set the Day/Night function to On (night mode)
and Off (day mode).
To use this function, you need to make Day/Night active
in the Trigger menu of the Administrator menu
(page 87).
1
Click Day/Night on the Trigger panel.
Each click switches the Day/Night function
alternately between On (night mode) and Off (day
mode).
Note
If Day/Night mode in the Trigger-Day/Night menu
(page 87) is set to Auto, you cannot control the Day/
Night function by clicking Day/Night.
Playing an audio file stored in the
• The function may not operate correctly if you use
personal firewall software or antivirus software on
your computer. In that case, disable the software or
select the TCP mode.
• If you are using Windows XP Service Pack 2 or later,
Windows Vista, or Windows 7, disable “Windows
Firewall”. For details, see “Configuring Windows
Firewall” in “When using Windows XP Service Pack
2 or later” on page 10, “Configuring Windows
Firewall” in “When using Windows Vista” on page 13,
or “Configuring Windows Firewall” in “When using
Windows 7” on page 15.
1
Select TCP, Unicast or Multicast from the
Connection drop-down list in the Others panel.
TCP: This is normally selected.
When TCP is selected, HTTP communication is
adopted for video/audio communications. HTTP is
the protocol used for reading the usual Web page. In
an environment capable of reading Web pages, you
can watch or listen to video/audio by selecting the
TCP port.
camera
You can play an audio file previously stored in the
camera using the SNC audio upload tool.
To use this function, you need to make Voice alert1,
Voice alert2 and Voice alert3 active in the Trigger menu
of the Administrator menu (page 88).
1
Click Voice alert1, Voice alert2 or Vo i ce a le rt3 on
the Trigger panel.
Playback of the selected audio file starts and the
playback sound is output from the speaker
connected to the camera.
Unicast: When Unicast is selected, RTP (Realtime Transport Protocol) is adopted for video/audio
communications. Since RTP is the protocol for
running video/audio data, the video/audio playback
is smoother than when TCP (HTTP) is selected. If
a firewall is installed between the camera and the
computer, or depending on the network
environment, video/audio may not play back
properly when Unicast is selected. In this case,
select TCP.
30
Switching Transmission Mode
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