MODEL COLOR COMMANDER DEST. KDL-65W850CBlack RMT-TX100U (UC2)
US/CND
KDL-65W855C Silver RMT-TX100B (CR1)
COSTA RICA
(ECU)
ECUADOR
(LA8) CHILE
PERU
VENEZUELA
KDL-65W857C Silver RMT-TX100B (CO1)
COLOMBIA
KDL-75W850C Black RMT-TX100U (UC2)
US/CND
KDL-75W855C Silver RMT-TX100B (BR6)
BRAZIL
MODEL COLOR COMMANDER DEST.
KDL-65W850C, 855C, 857C, 75W850C, 855C
3
WARNINGS AND CAUTIONS - ENGLISH
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis.
The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury.
• Carry the TV with an adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!!
Components identified by shading and mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony
parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
CAUTION ABOUT THE LITHIUM BATTERY
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
• Outer case broken battery should not contact to water.
KDL-65W850C, 855C, 857C, 75W850C, 855C
4 4
WARNINGS AND CAUTIONS - FRENCH
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement.
Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
WARNING!!
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est
directement raccordé à l’alimentation du secteur.
POUR TRANSPORTER LE TÉLÉVISEUR
Tenez compte de ce qui suit pendant l’installation du téléviseur :
• Débranchez tous les câbles avant de transporter le téléviseur.
• Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est
directement raccorde a l’alimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite
du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les
reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de
composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.
KDL-65W850C, 855C, 857C, 75W850C, 855C
5 5
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity.
WARNINGS AND CAUTIONS
KDL-65W850C, 855C, 857C, 75W850C, 855C
6
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.
8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
KDL-65W850C, 855C, 857C, 75W850C, 855C
7 7
Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed
metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’
instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The
“limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale.
The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all
battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also
at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance
between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot
side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the
lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
SAFETY CHECK-OUT
KDL-65W850C, 855C, 857C, 75W850C, 855C
8 8
Lead Free Information
The circuit boards used in these models have been processed using Lead Free
Solder. The boards are identified by the LF logo located close to the board
designation.
Figure 4: LF Logo
Figure 5: LF logo on circuit board
Handling the FLEXIBLE FLAT CABLE (FFC)
When you insert / pull out FFC, please grasp a reinforcement board and main
body of FFC
Please hold reinforcement board and plunge
it to depths.
< Insertion>
SAFETY CHECK-OUT
Please pull out FFC while pushing the
button of both ends at the same time.
<Pull out>
KDL-65W850C, 855C, 857C, 75W850C, 855C
9 9
SELF DIAGNOSIS FUNCTION
White Center
Side Amber
( by power saving switch off and *1)
*1 power switch off (by side key)
White looping
Timer/Reminder/REC Timer/Photo
One shot ->
After 5 minutes, side amber LED
( refer to
)
white blinking
white blinking
white blinking
Green /Amber
One shot ->
OUTLINE OF SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these
problems occur.
ABOUT ILLUMINAITION LED
STBY/i.LINK STBY/PC STBY
( by remote control off only )
Power ON Animation White
On Timer/Reminder/REC Timer
Software Updating finish White Blue lit Off
REC (SCART REC & HDD
REC/LIVE PAUSE) [AEP/J only]
Status
Power Off
Power On White Off Off
Picture Off
Device Connection White
Sleep Timer/On
Frame
( Power On )
( Deep Standby )
Self Diagnosis Off
Aging mode White
Software Updating
Test Reset White
Error of panel ID White
ePOP/
Shop Illumination
LED
Off Off Off
Off Off Off
White
Off Off Amber
White
White Cyan loop Off
Side RGB
LED
White one
shot
Cyan one
shot
White one
shot
Amber
Lit*2
Red
Blinking
Green
Blinking
Blinking
Red(Pink)
Lit*2
LED
Off
Off
Off
Off *2 One Shot is only user action.
Off
Off Blinking:0.5sec On / 0.5sec Off
Off
Amber
blinking
Off Blinking:0.5sec On / 0.5sec Off
Off *2 One Shot is only user action.
The number of LED blinking
indicates cause of failure
One shot Center White when
Remarks
On
Led Error / Triage chart
feature change
KDL-65W850C, 855C, 857C, 75W850C, 855C
10
DIAGNOSTIC TEST INDICATORS
G* Board Type
When an error occurs, the STANDBY LED will flash a set number of times
to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem
areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
DISPLAY OF STANDBY LED FLASH COUNT
Smart
Core
RED LED
blinking
count
2x
SELF DIAGNOSIS FUNCTION
Detection Items
Main 12V failure [MAIN_POWE]
* This failure is not saved
Main 5.0V failure [DC_ALERT] BMX Board Error
Board Error Item
G** Board Error
BMX Board Error
0.5
0.5
3x
3
5x
6x Backlight failure [BACKLIGHT]
7x
Size
65” GL1SB
75” GL1C
Audio amp. protection [AUD_ERR]
Tuner or demodulator I2C NACK [TU_DEMOD] BMX Board Error
Panel ID EEPROM I2C NACK (Also panel power
failure is a suspect) [P_ID_ERR]
(*detect at startup sequence only)
FRC device I2C No ACK [FRCTC_I2C]
FRC device Initialization failure [FRCTC_I2C]
(*detect at startup sequence only)
Over temperature protection [TEMP_ERR]
Temp. sensor I2C NACK [TEMP_ERR]
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for
confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
i+ (info)
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
KDL-65W850C, 855C, 857C, 75W850C, 855C
12
[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]
Format of error timestamps
YYMMDDhhmmss (in UTC)
Example:
150823132523 -> Aug 23 2015 13:25:23 UTC
* Only when time is set, an error timestamp
is saved.
Smart Core Red
LED blinking count
SELF DIAGNOSIS FUNCTION
Error count
Error Naming
•Panel Operation Time is recorded every
30 min, but Total Operation Time is recorded every 1 hr.
Therefore, the panel op. time might become larger than the
total op. time.
Total Operation Time [hr] – Boot Count – Panel Operation Time [hr]
KDL-65W850C, 855C, 857C, 75W850C, 855C
Error
timestamp
for last
recorded
error
Error
timestamp
for second
last
recorded
error
Error
timestamp
for 3rd last
recorded
error
13
SEC 1. DISASSEMBLY AND PARTS LIST
• Items with no part number and no description are not stocked because they are seldom required for routine service.
• The construction parts of an assembled part are indicated with a collation number in the remark column.
• Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.
Note: About the procedure to disassemble under cover(standing position), please refer to “APPENDIX-1”.
KDL-65W850C, 855C, 857C, 75W850C, 855C
14
1-1. KDL-65W850C/855C/857C
1-1-1. Disassembly, Exploded View
DISASSEMBLY AND PARTS LIST
UNDERCOVER
AC COVER
CLAMPER,
CABLE
4
This part is not stocked. The purpose of
indicated in this illustrator is just for
reference only.
BRACKET, SP (2L HWK)
SPEAKER BOX ASSY (R)
SHEET, INSULATION
GL1SB BOARD
7
5
17
LCD PANEL
BT ANTENNA
20
9
18
BMX BOARD
BRACKET UNDER, TU
15
11
BRACKET UNDER
22
16
SHEET, THERMAL
SMART CORE BLOCK
14
21
BRACKET,
SC
20
BRACKET, SP
19
BRACET,VESA
12
13
BRACKET SIDE
(2L HWK)
8
SPEAKER BOX
ASSY (L)
SHEET,
THERMAL (SC)
WLAN/BT
MODULE
LIGHT, GUIDE
HSC3_L MOUNT
CASE,
BOTTOM (L)
52
BRACKET, WIFI
53
56
57
58
51
COVER, TOP
54
55
PANEL,
ORNAMENTAL
M4 screw
STAND BLOCK
6
POWER SUPPLY
CORD
LABEL, UNDER
TERMINAL (TU)
1
3
LABEL, UNDER
TERMINAL
KDL-65W850C, 855C, 857C, 75W850C, 855C
LABEL, SIDE
2
TERMINAL
10
SWITCH
UNIT
STAND NECK ASSY
STAND, PIPE
Stand arm
72
71
Rear Foot
Shaft stand
Front foot
Front foot
15
REF. No. PART No.DESCRIPTIONMARK
14-563-190-11LABEL, UNDER TERMINAL(TU)CO1/LA8/CR1/ECU
14-563-190-21LABEL, UNDER TERMINAL(TU)UC2
24-563-252-01LABEL, SIDE TERMINAL
34-563-273-01LABEL, UNDER TERMINALUC2
34-563-273-11LABEL, UNDER TERMINALCO1/LA8/CR1/ECU
44-262-708-04CLAMPER, CABLE
54-299-531-01AC COVER
61-839-691-12POWER-SUPPLY CORD (WITH CONN.)LA8/CR1/ECU
61-839-696-12POWER-SUPPLY CORD (WITH CONN.)UC2/CO1
74-546-827-11UNDER COVER (2L_EGL) AUC2
74-546-827-21UNDER COVER (2L_EGL) ALA8/CR1/ECU
74-546-827-31UNDER COVER (2L_EGL) ACO1
81-859-007-11SPEAKER BOX ASSY (L)
91-859-007-21SPEAKER BOX ASSY (R)
101-798-510-31SWITCH UNIT (SM-G-WW)
114-546-909-12BRACKET, UNDER TU (MOLD)CO1/LA8/CR1/ECU
114-546-909-32BRACKET, UNDER TU (MOLD)UC2
124-545-088-11BRACKET, UNDER (MOLD)
134-545-087-01BRACKET, SIDE (MOLD)
141-754-949-11BT ANTENNA
15A-2068-394-ACOMPL SVC BMX_XMH_BR GINGACR1/ECU
15A-2068-395-ACOMPL SVC BMX_XMH_UCUC2
15A-2068-401-ACOMPL SVC BMX_XMH_COLCO1
15A-2073-259-ACOMPL SVC BMX_XMH_BRLA8
164-549-186-01SHEET, THERMAL (BM)
171-474-610-11GL1SB-STATIC CONVERTER (TV)
184-549-182-01SHEET, INSULATION (HWK 2L)
This part is not stocked. The purpose of
indicated in this illustrator is just for
reference only.
BRACKET, SP (2L HWK)
SPEAKER BOX ASSY (R)
SHEET, INSULATION
GL1C BOARD
7
5
1
LABEL, UNDER
TERMINAL (TU)
LCD PANEL
9
18
17
BMX BOARD
BRACKET
UNDER, TU
3
LABEL, UNDER
TERMINAL
BT ANTENNA
14
20
15
11
BRACKET UNDER
22
21
BRACKET,
SC
19
BRACKET,VESA
12
2
LABEL, SIDE TERMINAL
13
BRACKET
SIDE
SWITCH
10
UNIT
16
SHEET, THERMAL
20
BRACKET, SP
(2L HWK)
8
SPEAKER BOX
ASSY (L)
STAND BLOCK
STAND NECK ASSY
71
STAND, PIPE
SHEET,
THERMAL (SC)
WLAN/BT
MODULE
LIGHT, GUIDE
HSC3_L MOUNT
CASE,
BOTTOM (L)
52
72
SMART CORE BLOCK
53
56
57
58
51
BRACKET, WIFI
COVER, TOP
54
55
Rear Foot
PANEL,
ORNAMENTAL
M4 screw
Stand arm
Shaft stand
Front foot
Front foot
KDL-65W850C, 855C, 857C, 75W850C, 855C
19
REF. No. PART No.DESCRIPTIONMARK
14-563-190-21LABEL, UNDER TERMINAL (TU)UC2
14-563-190-11LABEL, UNDER TERMINAL (TU)BR6
24-563-252-01LABEL, SIDE TERMINAL
34-563-273-01LABEL, UNDER TERMINALUC2
34-563-273-11LABEL, UNDER TERMINALBR6
44-262-708-04CLAMPER, CABLE
54-299-531-01AC COVERUC2
54-297-989-01AC COVERBR6
61-846-001-11POWER SUPPLY CORD (WITH CONN)
74-546-828-11UNDER COVER (3L_EGL) AUC2
7A-2068-963-AUNDER COVER (3L_EGL) ABR6
81-859-007-11SPEAKER BOX ASSY (L)
91-859-007-21SPEAKER BOX ASSY (R)
101-798-510-41SWITCH UNIT (SM-G-KIT)BR6
101-798-510-31SWITCH UNIT (SM-G-WW)UC2
114-546-909-32BRACKET, UNDER TU (MOLD)UC2
114-546-909-42BRACKET, UNDER TU (MOLD)BR6
124-545-088-11BRACKET, UNDER (MOLD)UC2
124-545-088-41BRACKET, UNDER (MOLD)BR6
134-545-087-01BRACKET, SIDE (MOLD)UC2
134-545-087-11BRACKET, SIDE (MOLD)BR6
141-754-949-11BT ANTENNA
15A-2068-394-ACOMPL SVC BMX_XMH_BR GINGABR6
15A-2068-395-ACOMPL SVC BMX_XMH_UCUC2
164-570-777-01SHEET, THERMAL (BM17)
171-474-609-11GL1C-STATIC CONVERTER(TV)
184-549-400-01SHEET, INSULATION (EGL 3L)