Sony PMWEX30, BVW Series, DVW Series, DNW Series, HDW Series User Manual

Broadcast and Business Solutions Company

LIMITED PARTS WARRANTY

SONY ELECTRONICS INC. (“SONY”) warrants this Part against defects in material or workmanship as follows:

Sony will supply new or rebuilt replacement parts, or issue a credit towards the purchase thereof, for defective Parts for a period of ninety (90) days from the
date of shipment or, if installation of the Part is performed exclusively by Sony, from the date of installation, exceptions are as follows:

PRODUCT PART DESCRIPTION PART WARRANTY COVERAGE

Storage Products

• BVW / DVW/ DNW
/ HDW / J series /
MSW / PVW /SRW
/UVW
Recorder/Player

• D1/D2
Recorder/Player
DTF GY-10D

• DIR series

• DTF/ADI GY Series

Data Storage ADI
Series Data

• MAV series RAID

• VST/VSR/VSH

Videostore

Camera Products

• HDC Camera, and
HDW One-piece
Camcorder

• BVW /BVV/DNW/

Complete Drum Assembly:
Hard Disk Drive(DNW,):

Rotary Upper Drum/
Mid-Drum Assembly:

Lower and Complete
Drum Assembly:
Rotary Upper Drum/
DTF Mid-Drum:

Complete Drum Assembly:
Rotary Upper Drum
Assembly:

Complete Drum:
GY-10D and ADI-1150D
Inner Drum:

Upper Drum:

Hard Disk Drive: One (1) year

Hard Disk Drive:

Complete Drum Assembly:

CCD Prism Block:

Upper Drum Assembly:

CCD Prism Block Two (2) years

One (1) year
One (1) year

One (1) year or 1,500 operating hours, whichever occurs first. Full credit towards
replacement provided during first 500 hours. Thereafter, credit towards replacement
prorated as follows:

Credit = Current Assembly Price x (1,500 Hours - Actual Head Usage Hours)
1000 Hours

One (1) year

Six (6) months or 1,000 operating hours, whichever occurs first. Full credit during the
first 100 hours. Prorated on a linear scale thereafter.

Credit = Current Assembly Price x (1,000 Hours - Actual Head Usage Hours)
900 Hours

One (1) year

Ninety (90) days or 500 operating hours, whichever occurs first. Full credit toward
replacement provided during the first 50 hours. Thereafter credit towards replacement is
prorated.

Credit = Current Assembly Price x (500 Hours - Actual Head Usage Hours)

450 Hours

One (1) year

One (1) year or 1,000 operating hours, whichever occurs first.

One (1) year or 2,000 operating hours, whichever occurs first. Full credit during the first
1,000 hours. Prorated on a linear scale thereafter.

Credit = Current Assembly Price x (2,000 Hours - Actual Head Usage Hours)
1,000 Hours

One (1) year

One(1) year

Two(2) years as follows: Full credit towards replacement during the first twelve months.
Thereafter, credit towards replacement is prorated:

Credit = Current Assembly Price x (Balance of Warranty Period Expressed in Months)
12 months

One year or 1,000 operating hours, whichever occurs first. Full credit towards
replacement provided during first 500 hours. Thereafter, credit towards replacement
prorated as follows:

Credit = Current Assembly Price x (1,000 Hours - Actual Head Usage Hours)
500 Hours

DVW/ MSW/ PVV/
UVW Camcorder
& Dockable Recorder

• BVP//DSR/DXC/
PDW

Display Products

BVMA/BVM/
PVM/RVP/

VPL - C/D/E/F/P
Series Front projector
products

• PFM & FWD series
Professional Plasma

Other Products

• SX AUDIO
CONFERENCING

• UPDF500/UP-D70

• LL LEARNING

SYSTEMS

• ES-7 EditStation

During the warranty period Purchaser must return the defective Part, freight prepaid. Sony is not obligated to provide Purchaser with a substitute product in
which the Part is used during the warranty period or at any time.

01/27/06

Complete Drum Assembly:

Rotary Upper Drum:

CCD Prism Block

CRT:

Digital Optical Block

PFM Plasma Display
Element:

CCP Ferrite Head: Two (2) years

Thermal Head: One (1) year or 10,000 prints, whichever occurs first

LL Control Console
Circuit Board:

Hard Disk Drive: One (1) year

One (1) year

One (1) year or 1,000 operating hours, whichever occurs first. Full credit towards
replacement provided during first 500 hours. Thereafter, credit towards replacement
prorated as follows:

Credit = Current Assembly Price x (1,000 Hours - Actual Head Usage Hours)
500 Hours
Two (2) years

One (1) year

One (1) year

One (1) year

One (1) years

TERMS AND CONDITIONS

1. NOTIFICATION OF CLAIMS: WARRANTY SERVICE: If Purchaser discovers that any replacement part purchased

through the Professional Services Parts Operations (“Parts”) has proven defective in material or workmanship, then written
notice with an explanation of the claim shall be given promptly by Purchaser to Sony but all claims for warranty service must
be made within the warranty period. Sony will charge the Purchaser for replacement parts and will credit the Purchaser if
Sony determines that the parts are covered by the warranty after the defective unit has been returned. If after investigation
Sony determines that the reported problem was not covered by the warranty, we reserve the right to charge the Purchaser for
the cost of investigating the problem at its then prevailing time-and-materials rate. No replacement by Purchaser of any part
thereof shall extend the warranty period as to the entire Product for which the Part is used. The specific warranty on the
replacement part only shall be in effect for a period of ninety (90) days following its shipment, except where indicated above.

2. EXCLUSIVE REMEDY: ACCEPTANCE: Purchaser’s exclusive remedy and Sony’s sole obligation is to supply a new
or rebuilt replacement part, or issue a credit towards the purchase thereof, for any defective part covered by this warranty,
failing which Sony shall refund to Purchaser the purchase price for such part. Purchaser’s failure to make a claim as
provided in paragraph 1 above or continued use of the Part shall constitute an unqualified acceptance of such Part and a
waiver by Purchaser of claims thereto.

3. EXCEPTIONS TO LIMITED WARRANTY: Sony shall have no liability or obligation to Purchaser with respect to
any Part requiring service during the warranty period which is subjected to the following: abuse; improper use: negligence,
accident, modification, failure of the end-user to follow the operating procedures outlined in the user’s manual: failure of the
end-user to follow the maintenance procedures in the service manual for the product in which the Part is used where a
schedule is specified for regular replacement or maintenance or cleaning of certain parts (based on usage) and the end-user
has failed to follow such schedule; attempted repair by non-qualified personnel; operation of unit outside of the published
environment and electrical parameters, or if such Parts original identification (e.g., trademark, serial number) markings have
been defaced, altered or removed. Sony excludes from warranty coverage Parts sold AS IS and /or WITH ALL FAULTS
and excludes used Parts which have not been sold by Sony to the Purchaser. Sony also excludes from warranty coverage
Parts located outside of the United States and Puerto Rico, and consumable items such as fuses and batteries.

DISCLAIMER OF WARRANTY