Sonova USA BWRXD User Manual
Contents
1. Welcome 5
2. Getting to know your Roger MyLink 6
2.1 Compatibility 7
2.2 Device description 7
2.3 Indicator light 9
3. Getting started 14
Step 1. Charge your Roger MyLink 14
Step 2. Detach the neckloop 16
Step 3. Hang Roger MyLink around the neck
and reattach the loop 16
Step 4. Switch Roger MyLink on 17
Step 5. Choose how to wear Roger MyLink 17
Step 6. Turn on your Roger microphone 18
Step 7. Switch your hearing aid(s) to the
T-Coil program 18
Step 8. Connect Roger MyLink to your
Roger microphone 18
Step 9. Adjust Roger MyLink’s volume 20
2 3
4. Using headphones 21
Step 1. Plug the headphones into
Roger MyLink’s headphone socket
Step 2. Turn Roger MyLink on 21
Step 3. Put the headphones on 22
5. More detailed information 23
6. Troubleshooting 24
7. Important information 26
7.1 Hazard warnings 26
7.2 Product safety information 28
7.3 Other important information 31
7.4 International use 32
8. Service and warranty 33
9. Information and explanation of symbols 35
21
1. Welcome
Congratulations on choosing Roger MyLink from Phonak.
Roger MyLink is an easy-to-use and aordable Roger
receiver suitable for use with any hearing aid featuring
a T-Coil (from Phonak or any other manufacturer). Roger
MyLink is compatible with most Roger microphones
from Phonak.
Your Roger MyLink is a Swiss premium-quality product
developed by Phonak, the world’s leading hearing
healthcare company.
Please read this User Guide thoroughly to benefit from
all the possibilities your Roger MyLink oers.
If you have any questions, please consult your hearing
care professional or local Phonak support center.
Phonak – life is on www.phonak.com
5
3. Getting started
Step 6. Turn on your Roger microphone
Step 8 is only required the first time you use
Roger MyLink. Roger MyLink will then remain
Step 7. Switch your hearing aids to the T-Coil program
connected with your microphone even after
Roger MyLink has been rebooted.
It may be necessary to contact your hearing care
professional to enable the T-Coil program in your
hearing aids.
Ready!
Step 8. Connect Roger MyLink to your Roger microphone
Hold Roger MyLink within 10 cm / 4 inches of your
Roger microphone and press Connect on the Roger
microphone.
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6. Troubleshooting
The following is a summary of frequently asked questions
about Roger MyLink and our answers to them.
Most probable cause
The green light is not visible when Roger MyLink is switched on
J
Battery is completely
exhausted
I cannot hear sound from the Roger microphone
J
One or all devices are
switched o
The T-Coil is not activated
J
J Roger MyLink is not connected
to your Roger microphone
J The Roger microphone is muted
J Roger MyLink is out of range
of the Roger microphone
Solution
J
Charge Roger MyLink
Make sure all devices (Roger
J
MyLink, Roger microphone,
hearing aids) are turned on
and fully operational
Switch your hearing aids to
J
the T-Coil program
Connect Roger MyLink with
J
your Roger microphone by
pressing ‘Connect’ on your
microphone. Note that Roger
MyLink needs to be within
10cm/4 inches of your Roger
microphone
J Unmute the Roger microphone
(refer to its User Guide)
J Move closer to the Roger
microphone to move within
its operating range
Most probable cause Solution
The signal is interrupted during audio streaming
J
Roger MyLink is too far away
from the Roger microphone
Roger MyLink is shielded by an
J
obstacle (e.g. human body)
The sound of Roger MyLink is bad
J
Electromagnetic fields from
other equipment may create
an audible hum through the
T-Coil of your hearing aids
J Roger microphone is not worn
correctly
The volume is too loud or too soft
J
Volume is not correctly set
J Move closer to the Roger
microphone to move within
its operating range
J Adjust the device orientation
and make sure you are in
line of sight to the Roger
microphone
J Move away from electronic
equipment until the hum
stops
J Make sure the Roger
microphone is worn as
indicated in its User Guide
J Adjust the volume on Roger
MyLink until it suits your
preference
24 25
7. Important information
Only use accessories that are approved by Phonak AG.
Do not use excessive force when connecting your
Roger MyLink to its dierent cables.
When operating machinery, ensure that no parts of
your Roger MyLink can get caught in the machine.
Protect all openings (microphones, audio input and
charger) from dirt and debris.
Do not charge Roger MyLink while it is on your body.
If the Roger MyLink has been dropped or damaged,
7.2 Product safety information
if it overheats during charging, has a damaged
cord or plug, or has been dropped into liquid, stop
Protect the Roger MyLink from excessive moisture
(bathing, swimming), heat (radiator, car dashboard),
using your Roger MyLink and contact your hearing
care professional.
and direct contact with skin when sweating
(workout, fitness, sport).
Never use a microwave or other heating devices to
dry the Roger MyLink.
X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the
Roger MyLink.
Clean the Roger MyLink using a damp cloth. Never
use household cleaning products (washing powder,
soap, etc.) or alcohol to clean the Roger MyLink.
Protect the Roger MyLink from excessive shock and
vibration.
Only recharge your Roger MyLink using chargers
supplied by Phonak or by stabilized chargers
Do not expose your Roger MyLink to temperatures
providing 7.5 VDC and ≥250 mA.
and humidity outside of the recommended conditions
stated in this User Guide.
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