Sonim Enduro User Guide

USER

GUIDE

SONIM

ENDURO

English

SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trademarks of the respective owners with whom they are associated.

Disposal of Old Electrical and Electronic Equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

Disposal of Battery

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

Guideline for Headphone and Earphone

To prevent possible hearing damage, please do not listen at high volume levels for long periods.

General Information——————5

RF Exposure Information (SAR)

General Information——————6

Phone Models Covered Network Services Sonim Support Information Use the Guide Effectively

Your Safety Guidelines——————8

Battery Performance Battery Replacement Avoid Short Circuit Avoid High Temperatures Battery Disposal Personal Medical Devices Child Safety Emergency Calls SAR Information

Getting Started——————13

Getting Started

Contents

Battery Usage Inserting the Battery Removing the Battery Charging the Battery Phone Activation Switching On Home Screen Key Shortcuts in Home Screen Keypad Functions

Your Sonim Enduro Phone——————23

Your Sonim Enduro Phone Home Screen Indicators Main Menu Open Flip State Close Flip State Display Indicators

Managing Your Phone——————27

Manage Your Phone Display Settings Tone settings Date and Time Shortcuts Call Settings Phone Settings Connecting to Hearing Aid Bluetooth Settings Security Network Services Restore Factory Settings Phone Details

Managing Calls——————32

Managing Calls Dial a Number Dial an International Number Dial a Number via Contacts Dial a Number via the Call History Managing Call History Call Timers Any key Answer Auto Redial Speed Dial Auto-Service Update International Prex Data Calls Call Summary In-Call Timer Message Response Receive a Call

Managing Contacts——————35

Managing Contacts Add a New Contact View the Contact Details

Sending a Message from Contacts Dialing a Number from Contacts Edit the Contact Details Delete Contact Sending Contact Selecting Multiple Contacts Caller Groups Phonebook Settings Delete all Contacts Searching Contacts

Managing Messages——————38

Messages CMAS Alerts Message Settings SMS Settings MMS Settings Write Message Conguring E-mail Accounts Managing Email Box Managing Email Messages Write Email Manage Message Folders Inbox Drafts Outbox

Contents

Sent Messages Deleting Messages Voice Mail Text Input Mode Proles

Managing Your Files——————47

Managing Your Files

Calendar——————50

Calendar

Tools——————51

Tools Alarm Notes

To-do List Calculator Stopwatch Unit Converter

Applications——————53

WAP Browser——————54

Browser

Managing Connectivity——————55

Managing Connectivity Sending Data via Bluetooth Receiving Data via Bluetooth USB Function

Camera——————58

Camera Camera Options

Entertainment——————59

Entertainment Voice Recorder Video Recorder FM Radio

Micro SD Card——————62

Micro SD (Secure Digital) Card Inserting Micro SD Card into the Phone

PC- TOOLS——————63

PC-Tools Using PC-Tools with Enduro Phone

End User License Agreement——————64

Limited 2 Year Warranty Our Warranty What We Will Do Phone Care Conditions Accessories FCC Statement

Index——————68

The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must be xed to US operation channels only.

RF Exposure Information (SAR)

This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.

The exposure standard for wireless device employs a unit of measurement known as the Specic Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/ kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certied power level in all

General Information

tested frequency bands. Although the SAR is determined at the highest certied power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

The highest SAR value for the model device as reported to the FCC when tested for use at the ear is 0.38 W/ kg and when worn on the body, as described in this user guide, is 0.56 W/kg (Body-worn measurements differ among device models, depending upon available

accessories and FCC requirements.)

While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.

The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on le with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: WYPC21F007AC.

For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and be positioned a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the device at the ear, position the handset a minimum of 20 cm from your body when the device is switched on.

Congratulations on the purchase of a Sonim Enduro mobile phone. This phone is a CDMA enabled handset with dual-band capabilities and has an intuitive, featurerich user interface, which allows you to make the best use of the offered functions.

Phone Models Covered

This user guide covers Sonim ENDURO phone model: Sonim XP4400-A-R1. This model utilizes the following RF bands: CDMA 850/1900 MHz bands.

The model name can be read on the phone label under the battery.

Network Services

These are additional services that you can avail through your network service provider. To make the best of these services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider.

General Information

Sonim Support Information

For additional product and support information, visit www.sonimtech.com.

Use the Guide Effectively

Familiarize yourself with the terminology and symbols used in the guide to help you use your phone effectively.

HOME SCREEN This is the screen displayed when

PRESS Means to press and release a key

SELECT Means to either press the Left

PRESS & HOLD Means to press and hold a key

MENU OPTIONS Press Options to display menu

SELECT MENU Means to press the Middle

A MENU ITEM SUFFIXED WITH THREE DOTS (…)

the phone is in idle condition.

immediately.

or Right Selection Key to apply the command indicated at the bottom of the screen. The Center navigation key can also be used to select highlighted options.

for 2 seconds before releasing the key. This action is typically used when trying to switch on/off the phone or when using shortcut keys to access specic functions.

options on the screen. The selection keys are used to accomplish the indicated option.

Selection Key to select the Menu option or press the Menu

key (centre) for the same result.

Means more options are available but only one has been mentioned in the guide.

Signies a Note.

Options Commonly Used across Menu Items

The following are common actions used across various menu items:

BACK Displays the previous screen. Use the

CLEAR Deletes data character by character.

OK Conrms an action. Use the Middle

CLEAR KEY Use this key to delete the text.

BACK KEY Use this key to display the previous

Right Selection Key to perform this function.

Use the Right Selection Key to perform this function.

Selection Key to perform this function.

screen.

General Information

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the battery to high temperatures (in excess of 60°C).

Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop

Your Safety Guidelines

first. Do not speak into a hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim Enduro approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Your Safety Guidelines

Ensure that only qualied personnel install or repair your phone.

The Sonim Enduro is water-proof and can be submerged to 2 metres for 30 minutes.

• Ensure to properly close the rubber cover of the charging connector and audio connector, to avoid deposits of water drops on these connectors, when the phone is immersed in water.

• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim Enduro is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim Enduro from salt water, dust and strong impacts.

Make back-up copies of important information stored in your phone or maintain a written record.

Battery Performance

A rechargeable battery powers your device. Use the battery only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display or before any calls can be made. The full performance of a new battery is achieved only after three to four complete charge and discharge cycles. The battery can be charged and discharged hundreds of times but it will eventually wear out. Unplug the charger from the electrical plug and the device when not in use. Ensure that you do not leave the fully charged battery connected to a charger. If left unused, a fully charged battery will lose its charge over time.

Battery Replacement

When the talk and standby times are noticeably shorter than normal, replace the battery with an original Sonim battery. If a replacement battery is being used for the rst time or if the battery has not been used for a prolonged

Your Safety Guidelines

period, it may be necessary to connect the charger and then disconnect and reconnect it to begin charging the battery.

Avoid Short Circuit

Do not short-circuit the battery. An accidental shortcircuit can occur when a metallic object such as a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage the battery or the connecting object.

Avoid High Temperatures

If you leave the battery in hot or cold places, such as in a closed car in summer or winter conditions, it will reduce the capacity and lifetime of the battery. For best results, try to keep the battery between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

Battery Disposal

Do not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical help immediately.

Personal Medical Devices

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter

When required, especially when posted in hospitals and aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

Child Safety

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

Emergency Calls

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all

Your Safety Guidelines

cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

SAR Information

The Sonim Enduro has been certified in compliance with the Government’s requirements for exposure to Radio Waves.

When communicating over the wireless network, the mobile phone emits via the radio frequency waves low levels of radio energy. The Specic Absorption Rate, or SAR, is the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram

(W/kg).

Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.). These guidelines establish permitted levels of radio wave exposure for the general population.

Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power level in all used frequency bands.

SAR Data Information for residents in the United States and Canada.

In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.

Before a phone model is available for sale to the public in the US, it must be tested and certied by the Federal Communications Commission (FCC) that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (that is, by the ear and worn on the body) as required by the FCC for each model.

The highest SAR value for the Sonim XP4400-A-R1 phone when tested by Sonim for use:

• By the ear is 0.38 W/kg (1 g).

• Worn on the body is 0.56 W/kg (1 g).

For body-worn operation, this phone meets FCC RF

exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

HAC Rating

The FCC has created a rating system for cellular phones regarding their HAC-related performance. This rating helps consumers with hearing disabilities to nd phones that will work well with their hearing aid devices. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19:2007.

ANSI C63.19 contains two rating standards: an “M” rating from 1 to 4 for hearing aids operating in microphone mode, and a “T” rating from 1 to 4 for hearing aids operating in telecoil mode.

M-Rating stands for Microphone rating and indicates the amount of reduction of RF interference between the

Your Safety Guidelines

telephone and the hearing aid in acoustic coupling mode (also called microphone mode).

Phones rated M3 or M4 meet FCC requirements and generate less interference to hearing devices set in microphone mode.T-Rating stands for Telecoil rating and represents inductive coupling with hearing aids that are operating in telecoil mode. A telecoil is a small piece of tightly wrapped wire, built into some hearing aids. While the microphone of a hearing aid picks up all sounds, the telecoil will only pick up an electromagnetic signal from the telephone. Thus, users of telecoil-equipped hearing aids are able to communicate over the telephone without the amplication of unwanted background noise.

Phones rated T3 or T4 meet FCC requirements and generate less interference to hearing devices set in telecoil mode.

A combination of M-rating and T-rating denes the nal HAC rating and is a deciding factor in selecting cellular phones for people with hearing problems. A HAC compliant phone could be rated:

• M3/T3

• M3/T4

• M4/T3

• M4/T4

These ratings assist hearing device users to nd phones that are compatible with their hearing devices. Ratings are shown on the phone’s box or label. The ratings are not guaranteed for suitability. The results vary depending on the individual’s hearing loss and the immunity characteristics of the used hearing device, i.e. its resistance to interference. The best way to evaluate the suitability of the phone is to try it with the intended hearing aid device.

Sonim XP4400-A-R1 has been tested for hearing aid device compatibility and complies with the Federal Communications Commission (FCC) requirements. Sonim XP4400-A-R1 is rated M3/T4.

Getting Started

This section provides information on using your Sonim Enduro phone.

The list of items in the Sonim Enduro phone box are:

• Quick Start Guide

• Registration Card

• Welcome Letter

• Screwdriver

• USB Cable

• Charger

Battery Usage

• Use only a Sonim Enduro certied battery that is designed for this phone model.

• The use of other batteries may void the warranty

Getting Started

terms of your phone and cause damage.

• It is recommended to protect the battery from extreme temperature environments and moisture.

• Please keep the battery out of the reach of children.

Inserting the Battery

1 Unscrew Cover

To open the battery cover, rotate the battery cover screw in clockwise direction.

2 Lift Cover

Lift the ap that covers the battery.

3 Insert Micro SD Card

(Optional). Slide and lift the silver clip over the designated slot located below the battery. Place the SD card in the designated slot and close the silver clip.

4 Insert Battery

Insert the battery. Close the battery cover. Rotate the battery cover screw in a clockwise direction.

4 Close Cover

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.

Removing the Battery

Follow steps 1 and 2 of “Inserting the Battery” on page 13.

To remove the battery, lift the cover behind the phone and raise the upper end of the battery from the slot.

The battery can now be removed.

Follow step 4 of “Inserting the Battery” on page 13 to close the cover.

Getting Started

Charging the Battery

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the rst time.

The phone with a fully charged battery can remain in the standby mode for a duration of up to 313 hours. If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.

1 Insert Charger

Insert the charger plug into a power outlet.

2 Connect to Phone

The charger port is located on the left side of the phone. To access the charger port, lift the cover with the USB sign. Insert the micro USB jack/connector of the charger to the port. Alternatively, you can use the standard USB cable and adaptor to charge the phone battery. Insert the adaptor to the power supply. Connect one end of the standard micro USB cable to the adaptor and the other end of the micro USB cable to the Phone.

3 Charging Animation

If the battery is being charged when the phone is switched off,only the battery icon is displayed (as shown in the adjacent gure).

4 Charging Icon

If the battery is being charged while the phone is switched on, you will notice that the bars in the battery charge icon (visible on the home screen) show movement indicating that the battery is being charged. After the phone is fully charged, the battery bars on the display stop scrolling. You can disconnect the charger from the phone.

CAUTION: There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

Phone Activation

Contact the service provider to activate your Sonim Enduro phone.

Getting Started

Parts of the Sonim ENDURO Phone

The Sonim Enduro keypad has 11 function keys and 12 alphanumeric keys. The left side of the phone has one key and the right side of the phone has three keys.

Display screen - Flip open position

Loudspeaker

Ear piece

Getting Started

Headset port

Charger/USB port

Function keys

Display screen - Flip close position

Alphanumeric keys

Microphone

Parts of the Sonim Enduro Phone

Volume keys - adjust the volume for voice

Torch

Camera

Getting Started

Battery cover

screws

call/ringtone/music

Browser

Charger/

USB

port

Headset port

Torch (press

and hold) Press for

Camera

Sonim ENDURO Keypad

The following gure identies different keys in the phone key pad.

Menu key

Navigation arrow keys (Up/Down/Left/Right)

Getting Started

Left Selection Key (LSK)

Clear Key

Call/Accept/Send

Press and hold to display + (before

dialing an international number)

Right Selection Key (RSK)

Back Key

Power On/Off/End call

Press and hold to

activate silent mode

Switching On

Press and Hold the Power ON/OFF key to Power On the phone.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

Home Screen

In the home screen, basic information such as service provider details, date and time, battery charge status, and Data service connectivity are displayed when the phone is in standby mode. Indicators for other services like alarm and Bluetooth are displayed, when the feature is activated.

Getting Started

1. BATTERY

CHARGE

INDICATOR

2. ANNUCIATOR

BAR/STATUS BAR

3. SERVICE

PROVIDER

4. RSK COMMAND

5. LSK COMMAND

6. DATE AND DAY

7. TIME

8. SIGNAL

STRENGTH INDICATOR

Key Shortcuts in Home Screen

The following can be accessed from the home screen.

Press To Access

Menu Key Main Menu

Left Selection Key Main Menu

Right Selection Key Contacts

Call/Accept/Send Key All Calls List

Back Key Previous menu

Clear Key Clear the text/number entry

on the screen

Up Arrow Calendar

Down Arrow Contacts

Right Arrow Write message

Left Arrow FM Radio

The four functions that are performed using the arrow keys are set as factory defaults, however they can be changed. Open the phone. Select Menu > Settings > Shortcuts. Select the required arrow key and select Change.

Keypad Functions

The following table displays the various keys and the corresponding functions they perform:

Keypad key Operations

• Press to end a call.

• Press and hold to switch on or switch off the mobile phone.

• Press when in Menu or Edit modes to return to Standby mode.

• Press to reject an incoming call.

POWER ON/OFF/END CALL

• Press and hold to end Music player and Radio when Music player and Radio are On.

• Press to answer an incoming call.

• After entering a phone number, press to make a call.

• Press while in Standby mode to access All calls list.

• Press to send a message or an e-mail.

CALL/ACCEPT/SEND

These keys are present immediately below the display screen.

Getting Started

LSK/RSK

• Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the function indicated at the bottom of the screen. The indicated functions can vary according to different program denitions.

• Press LSK to access the main menu in standby mode.

• Press RSK to access the Contacts in standby mode.

This key is present below the LSK key.

• Press this key to delete the text, while editing a message

CLEAR (C)

This key is present below the RSK key. Press this key to display the previous screen.

BACK

Keypad key Operations

Present at the centre of the navigation keys.

• Press while in standby mode to enter the main menu.

• Press when required to be used as a toggle key to select or clear a check box.

• Press to perform similar tasks as the Left Selection Key.

MENU KEY (CENTRE)

• Press to select the OK command.

The Left and Right Selection Keys and Power On/Off keys surround this key group. There are arrows on the key that denote the direction to scroll for information displayed on the screen.

UP/DOWN

Press to move the cursor up or down in the text editor.

• Press to view the pages in the text editor.

• Press to browse menus/lists at the same level.

• Press to browse the main menu.

NAVIGATION KEYS

LEFT/RIGHT

Getting Started

Press to navigate between tabs.

• Press to move the cursor left or right in the text editor.

• Press to browse the main menu.

• Press to view the previous or next picture when previewing pictures.

• Press the required keys to enter the desired phone number and press to

ALPHA-NUMERIC KEYS

• Press and hold any numeric key to access the shortcut assigned, while in

• Enter text while in the text editor.

make a call. Alternatively, enter the number and select Options > Call to dial the number.

standby mode.

+ 48 hidden pages