Sonim XP7 IS, XP7, Ecom smart-EX 01 User Manual

USER

GUIDE

ECOM SMART-EX 01

English

SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

Third Party Trademarks

Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.

Disposal of Old Electrical and Electronic Equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

Disposal of Battery

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

Guideline for Headphone and Earphone

This device have been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-1and/or EN 50332-2 standards. Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time.

To prevent possible hearing damage, do not listen at high volume levels for long periods.

A pleine puissance, l’écoute prolongée du baladeur peut endommager l’oreille de l’utilisateur.

General Information———————— 7

Phone Models Covered Network Services Sonim Support Information Use the Guide Effectively Options Commonly Used across Menu Items

Safety Guidelines———————— 9

SAR Information Avoid High Temperatures Battery Disposal Personal Medical Devices Child Safety Emergency Calls Battery Usage Charging the Battery Verifying and Optimizing Battery Usage

Battery Usage Guidelines———————— 14

Extend the life of your battery What Is In the Box ?

Contents

Phone Specications Your SIM Card Inserting the SIM Card

Your SMART-EX 01———————— 17

Switching On the Phone Setting Up Your Phone Need for a Google +™ Account Touch and Type Operations Home Screen Key Description Phone Operations Without SIM Card Setting up and Using Lock Screen Changing the Wallpaper Taking a Screenshot Voice Input for Text Entry

Managing Phone Settings———————— 24

Time and Date Settings Using Glove Mode Language Settings Mouse/Trackpad Display Settings Connecting to a PC Through USB Viewing Device Details Managing Memory Utilized by Applications Optimizing Memory Usage

Managing Wireless and Network Settings———————— 28

Connecting to Wi-Fi Network Connecting to Bluetooth Devices Optimizing Data Usage Activating Airplane Mode Default SMS App and NFC Setting Up Tethering & Portable Hotspot Setting Up Wi-Fi Hotspot Activating Bluetooth Tethering Setting Up VPN Connection Managing Mobile Network Managing Cell Broadcast About Android™ Security

Managing Security Settings———————— 33

Managing Security Settings Encrypting Your Phone Data Locking Your SIM Card Device Administrator Settings Protecting Your Phone from Harmful Applications Managing Credential Certicates Enable Widgets and Owner Info

Managing Personal, Account and System Settings———————— 35

Location Access Apps Accessing Your Location

Backup & Reset Options Managing Accounts Account Sync Options

Managing Contacts———————— 38

Adding a New Contact View the Contact Details Sending a Message from Contacts Dialing a Number from Contacts Editing the Contact Details Importing SIM Card Contacts to Phone Importing SIM Card Phone Contacts to Storage Exporting Phone Contacts to SIM Card Exporting Phone Contacts to Storage Sharing Contacts Via MMS, Bluetooth, Drive and E-mail Managing Contact Settings Managing Phonebook Settings Searching Contacts Deleting a Contact Deleting Frequently Called Contacts List

Managing Calls———————— 42

Making a Call Calling a Number Via People

Contents

Answering an Incoming Call Adding a Contact From Phone Screen Viewing All Contacts from Phone Screen Viewing Call History Deleting Call History Managing Call Settings Ringtone and Vibrate Other Call Settings Setting Up Your Voicemail Dial Pad Touch Tones Editing Quick Responses Monitoring Fixed Dial Numbers Monitoring Incoming and Outgoing Calls

Auto Retry Turn on Proximity Sensor Settings TTY Mode DTMF Tones Call Barring Additional Settings Caller ID Call Waiting Call Forwarding

Sending Messages and E-mails———————— 48

Sending SMS/MMS Message Managing Message Settings Deleting Messages Setting Up E-mail Accounts Sending an E-mail from POP3/IMAP Account Reading an E-mail

Using the Keyboard———————— 52

Enter and Edit Text Gesture Typing Keyboard Dictionaries

Using Android™ Applications———————— 53

Downloading Android Applications and Media Files Accessing Gmail™ Camera Multimedia Player Music Player Calendar Alarm Clock Calculator Sound Recorder

Google Search™ and Google Now™—————— 57

About Google Search™ and Google Now™ Activate Google Now Use Google Now

Voice Search and Action Voice Actions

End User License Agreement———————— 58

Our Warranty Comprehensive 3 Year Warranty Our Warranty What We Will Do Phone Care Conditions

Federal Communication Commission Interference (FCC) Statement———————— 61

FCC Statement FOR PORTABLE DEVICE DEVICE USAGE (<20cm from body/SAR) RF Exposure Information (SAR)

Règlement FCC———————— 63

Règlement FCC

CE Statement———————— 64

Contents

CE Statement CE Mark & NB Identication Number Countries Where Smart-Ex 01 Model

Declaration of Conformity———————— 66

Declaration of Conformity

Index———————— 67

• Please register your phone within 30 days at www.sonimtech.com/register, to receive product information and updates. For more information related to the warranty, please refer to "Our Warranty" on page 58.

Congratulations on the purchase of a Sonim XP7 IS/ ECOM SMART-Ex 01 mobile phone. This phone is a GSM/GPRS/EDGE/UMTS and LTE enabled handset with an intuitive, feature-rich user interface, which allows you to make the best use of the offered functions.

Phone Models Covered

This user guide only covers SMART-EX 01 phone model. The model name can be viewed on the back of the phone and just above the charging socket.

Sonim XP7 IS supports the following bands:

• LTE: B1/B3/B7/B8/B20/B38 (TD-LTE) (EU) or B1/B2/ B3/B4/B5/B7/B8/B12/B17 (US)

• GSM: 850/900/1800/1900 MHz

• UMTS: 850/900/1900/2100 MHz

Network Services

These are additional services that you can add through

General Information

your network service provider. To make the best of these services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider.

Sonim Support Information

For additional product and support information, visit www.sonimtech.com.

Use the Guide Effectively

Familiarize yourself with the terminology and symbols used in the guide to help you use your phone effectively.

HOME SCREEN

TOUCH & HOLD

DRAG Touch and hold an item for a moment

SWIPE OR SLIDE

DOUBLE TAP Tap quickly twice on a webpage, map

PINCH In some applications, you can zoom

This is the screen displayed when the phone is in standby mode.

Touch and hold an item on the screen by touching it and not lifting your nger until an action occurs.

and then, without lifting your nger, move your nger on the screen until you reach the target position.

Quickly move your nger across the surface of the screen, without pausing when you rst touch. For example, you can slide a home screen left or right to view the other home screens.

or other screen to zoom. For example, double-tap a webpage in Browser to zoom in, and double-tap again to zoom out.

in and out by placing two ngers on the screen at once and pinching them together or spreading them apart.

Options Commonly Used across Menu Items

The following are common actions used across various menu items:

BACK Displays the previous screen. Use

the Left Selection Key to perform this function.

HOME Moves the current working

application to the recent applications list/background and displays home screen.

RECENT Displays the thumbnails of the

applications that you have worked on recently. To remove any application from this list, swipe the application to left or right.

General Information

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the device to high temperatures in excess of 45°C for SMART-EX 01.

Safety Guidelines

Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop first. Use hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only SMART-EX 01 approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Safety Guidelines

Ensure that only qualied personnel install or repair your phone.

Sonim SMART Ex-01 is water-proof and can be submerged to 2 metres for 30 minutes.

• Ensure to close the audio connector and SIM slot properly. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The SMART-EX 01 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the SMART-EX 01from salt water, dust and strong impacts.

SAR Information

The SMART-EX 01 has been certified in compliance with the Government’s requirements for exposure to Radio Waves.

When communicating over the wireless network, the mobile phone emits via the radio frequency waves low levels of radio energy. The Specic Absorption Rate, or SAR, is the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).

Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.). These guidelines establish permitted levels of radio wave exposure for the general population.

Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power

Safety Guidelines

level in all used frequency bands.

SAR Data Information for residents in the United

States and Canada

The limit recommended by ICNIRP is 1.6 W/kg averaged over one (1) gram of tissue.

The highest SAR value for the SMART EX-01 phones when tested by Sonim for use:

• By the ear is 0.89 W/Kg per 1g.

• Worn on the body is 0.74 W/Kg per 1g provided that the phone is used with a non-metallic accessory with the handset at least 1cm from the body, or with

the original Sonim accessory intended for this phone and worn on the body.

SAR Data Information for residents in countries that have adopted the SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For example, European Union, Japan, Brazil and New Zealand.

A minimum separation distance of 1.5 cm must be maintained between the user’s body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe.

The limit recommended by ICNIRP is 2 W/kg averaged over ten (10) gram of tissue.

The highest SAR value for the SMART EX-01 phone when tested by Sonim for use:

• By the ear is 0.657 W/kg (10 g).

• Worn on the body is 0.35 W/kg (10 g).

Avoid High Temperatures

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results,

try to use the device SMART-EX 01 between 20°C and +45°C (-4°F and 113°F). A device with a hot or cold

battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

Battery Disposal

Do not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when

possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical help immediately.

Personal Medical Devices

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and

Safety Guidelines

aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

Child Safety

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

Emergency Calls

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

Battery Usage

The SMART-EX 01 phone comes with a built-in battery. For any battery related queries, contact Sonim customer support.

Charging the Battery

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 4 hours before you use your mobile phone for the rst time.

1 Insert Charger

Insert the charger plug into a power outlet

2 Connect to Phone

Safety Guidelines

The charging port is located at the bottom of the phone, below the back cover. Insert the charging connector to the charging port.

3 Charging Animation/Icon

• If the battery is being charged when the phone is switched off, a battery charging animation with charged percentage is displayed.

• If the battery is being charged while the phone is switched on, the battery charge icon on the status bar shows the animation indicating that the battery is being charged.

• After the phone is fully charged the charging animation stops and you can disconnect the charger from the phone.

Verifying and Optimizing Battery Usage

You can check the battery usage status and also close some applications to save battery power. In the home screen, select Settings ( ) > Device > Battery ( ).

The current battery level (charging or not charging) is displayed on the top of the screen.

The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Touch any listed items for more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the application

completely.

If you stop some apps or services, your device may not work correctly.

Extend the life of your battery

Follow these tips to extend your phone’s battery life.

• If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location.

• Move Maps or Navigation apps to background when you are not using them. They use GPS (and thus more power) only when they’re running.

• Set screen brightness to Auto and set a shorter Sleep time-out (1 minute). The display settings are located in Settings > Display.

• If you are travelling and do not have access to use mobile data or Wi-Fi network, switch to Airplane mode: Press and hold the power key until the Phone

Battery Usage Guidelines

options dialog appears. Then touch to enable Airplane Mode.

What Is In the Box ?

The list of items in the SMART-EX 01 phone box are:

• SMART-EX 01 phone with rechargeable built-in battery

• Wall Charger

• Safety Box (SB S01)

• USB Data Cable

• Multi-tool

Phone Specifications

Feature Description

Dimension 137*72.1*20.8 in.

Weight 290 gm

Camera • Front camera - 1MP (Fixed focus)

Battery Usage Guidelines

Memory 12.5 GB

Sensors Accelerometer

Wireless Wi-Fi - 802.11 a/b/g/n/r with hotspot

• Rear camera - 8MP (Auto focus)

Proximity Ambient light Compass

function (Max. 5 connections) Bluetooth: Bluetooth 4.0/BLE (Low energy)

Feature Description

Connectivity Charger port name: 5pins water-proof

Operating system

magnetic USB2.0

3.5mm headphone jack

Android™ 4.4, Kitkat®

Your SIM Card

The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

Inserting the SIM Card

1. Remove screw A using the screwdriver and Remove the headset port cover.

4. Insert the SIM card in the tray and return the tray into the slot by pushing it in, making sure the pinhole is not aligned next to the headset port.

5. Rex both the covers and screws in place using the screwdriver.

2. Remove screw B using the screwdriver and Remove SIM cover.

Getting Started

3. Insert the pin into the pinhole and press inside. The SIM card tray will pop-up. Use the pin to hook into the loop on top of the SIM card tray and remove the tray completely.

SMART-EX 01 Phone

Notication LED

Your SMART-EX 01

SIM card slot

Proximity sensor

Front camera

Lock/Power ON key

Camera

Return key`

Microphone

PTT

Headset port

Loudspeaker

Receiver

Display screen

Volume Up

Volume Down

Sonim Protect (®) Alarm This key is activated when the service is available.

Home key

Recent key Double-tap launches menu options of any application.

Charger/USB port

Switching On the Phone

Press and Hold the Power/Lock key for 2 seconds to Power ON the phone.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed on the Notication panel.

Ensure that a valid SIM card is inserted in your phone.

Setting Up Your Phone

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.

When you power ON the phone for the rst time, Welcome screen is displayed.

• To choose the language, touch the Menu.

A series of screens takes you through the setup process.

Your SMART-EX 01

If you already have Gmail account, use your Gmail address and password or else, please create a Gmail account.

If you need, you can skip some of the setup steps such as Wi-Fi conguration during this setup process.

Need for a Google +™ Account

Your Google account lets you organize and access your personal information from any computer or mobile device:

• When you sign in to your phone with your Google account, all the contacts you associate with that

account in the People app are automatically backed up. As a result, they are always accessible through your Gmail account from any computer. The contacts are also not lost.

• Synchronize and back up your e-mails, multimedia les, contact details and events created in your phone to your Google account. You can use the downloaded and backed up information to any other computer or mobile device when you login to the same Google account from that device.

• Protect your personal information as Google accounts are secure, accessible and password protected.

Touch and Type Operations

Smart Ex-01 is a touch phone. You can use your ngers to manipulate icons, buttons, menus, and other items on the touchscreen. To select or activate a feature or application, touch it.

Other common touch gestures are:

• Touch & hold: Touch & hold an icon on the screen by touching it and not lifting your nger until an action occurs.

• Drag: Touch and hold an icon for a moment and then, without lifting your nger, move your nger on the screen until you reach the target position. For example, you can drag to reposition shortcuts on your Sonim ECOM Sonim XP7 home screen.

• Swipe or slide: Quickly move your nger across the surface of the screen, without pausing when you rst touch (so you don’t drag something instead). For example, you can slide a Home screen left or right to view the other Home screens.

• Double-tap: Tap quickly twice on a webpage, map, or other screen to zoom. For example, double-tap a webpage in Browser to zoom in, and double-tap again to zoom out.

Home Screen

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features. The home screen can have multiple panels. Swipe to move between the home panels.

Your SMART-EX 01

1. Message/Alert

Notifications

2. Service Indicator and Signal Strength bar

3. Battery charge indicator and time

4. Home screen

5. Application Grid or Menu

Key Description

Keys Description

Back Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed it will remain there even when you press the back key.

Home Short press on any app: Shows the home screen. Long press: Google Now

Recent Displays the thumbnails of the applications that you have worked on recently. To remove any application from this list, swipe the application to left or right. Double tap on the Recent key launches the menu options for any application.

The Application Menu or Grid is located above the hard key panel on the home screen. The app icons you keep in the tray remain visible on every Home screen panel.

The All Applications icon ( )is always positioned in the centre of the favorites tray. Touch it to view all the installed applications and widgets.

The Alert notication area in the status bar on the top of the display screen provides details about various notications such as missed call, new messages, alarms, events and software updates.

• To view the notications, swipe your nger down from the top of the screen.

The System icons ( ) on the right side of the display the current device status such as wireless and network connection strength, battery level and time.

The Google Search bar is just below the status bar and lets you search the itesms in your phone or the Internet. Touch Google Search bar to type your search terms, or to speak and give a voice input.

You can create shortcuts for application and add widgets on your home screen panel.

Adding an Application Icon to Home Screen

1. On the home screen, tap on All Apps icon ( ).

2. Swipe left or right to locate the application for which you require a shortcut on the home screen.

3. Touch and hold the application icon and drag it to the home screen.

4. To open an app, tap on its shortcut on the home

Your SMART-EX 01

screen.

5. To view other Home screens, swipe your nger quickly left or right.

Creating a Folder on the Home Screen

Folder helps you to keep the icons in an organized fashion. To create folders,

1. Touch and hold an icon on the home screen or Applications.

2. Drag and position it on another icon that should be included in the same folder.

3. Tap on the folder. Both the icons are grouped together in an unnamed folder.

4. Tap on the name area and give a suitable name.

Moving an Icon/Folder from the Home Screen

1. Touch and hold the application icon and drag it to the new location.

2. To move it to another home screen, drag it to the side of the screen.

Removing an Icon/Folder from the Home Screen

1. Touch and hold the application icon. A ( )

text is displayed on the top of the home screen.

2. Drag the icon and position it on the ( ) text till it turns red.

3. Drop the icon and it will be deleted from the home screen.

Deleting a downloaded application icon from the home screen will not delete the application. You must go to Settings > Apps > ALL, select a particular application and uninstall it.

Home Screen Indicators

The icons displayed at the top of the screen provides information about the status of the device. The details such as time, battery charge status, and data service and Wi-Fi connectivity and network status are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and call forward are displayed, if the feature is activated.

Icons Description

Battery level indicator

Icons Description

Wi-Fi connected

Your SMART-EX 01

Battery charging in progress

No signal

Signal strength

No SIM card

Roaming

LTE network connected

HSPA or UMTS network connected

EDGE network connected

GPRS network connected

Bluetooth activated

Call in progress

Missed call

New SMS or MMS

Alarm activated

New E-mail

FM Radio

Silent mode activated

Vibration mode activated

+ 47 hidden pages

Sonim XP7 IS, XP7, Ecom smart-EX 01 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual