Snom M15 SC, M215 SC, M200 SC User Manual

User Manual

v1.01

M15 SC

M200 SC

M215 SC Bundle

M200SC Base Station and M15SC Handset

M215SC User Manual

TABLE OF CONTENTS

Copyright, Trademarks, Legal Disclaimers ....................................................................6

Important Information ......................................................................................................7

Suitable and Unsuitable Locations ......................................................................................7

Intended Use ............................................................................................................................7

Safety Precautions .................................................................................................................7

SELV (Safety Extra Low Voltage) Compliance ................................................................................................ 9

Important Battery Information ............................................................................................... 9

Cleaning ..................................................................................................................................10

Disposal ..................................................................................................................................11

Standards Conformance .....................................................................................................11

Technical Specifications ......................................................................................................12

Introduction .................................................................................................................... 13

Setting Up ....................................................................................................................... 14

Delivery Content ....................................................................................................................14

Hardware Setup ....................................................................................................................14

M200 SC Base Station ..................................................................................................................................... 14

M15 SC Handset ............................................................................................................................................... 16

Getting to know .............................................................................................................. 18

M200 SC base station ..........................................................................................................18

Handset locator button ..................................................................................................................... 18

LED Status Indicator .......................................................................................................................... 18

Reset Key ............................................................................................................................................. 19

M15 SC handset ....................................................................................................................20

At a glance ........................................................................................................................................................ 20

Handset front ...................................................................................................................................... 20

Handset rear and right side ............................................................................................................. 21

LED indicators and keypad illumination .....................................................................................................21

Display screen .................................................................................................................................................. 21

Display screen navigation .............................................................................................................................. 22

Hard Keys .......................................................................................................................................................... 22

Context-sensitive function keys ......................................................................................................22

Navigation keys ..................................................................................................................................23

Dedicated function keys .................................................................................................................... 23

Call keys ............................................................................................................................................... 23

Alphanumeric keys ............................................................................................................................ 24

Using the phone ............................................................................................................. 25

Registering the handset to the base station ...................................................................25

Changing the name of the handset .............................................................................................................. 26

Deregistering the handset from the base station ..................................................................................... 27

Locating the handset ...................................................................................................................................... 28

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M215SC User Manual

Making calls ...........................................................................................................................28

Selecting identity for current outgoing call ................................................................................................ 28

Using a wired headset .................................................................................................................................... 29

Using dierent dialing methods ................................................................................................................... 29

Dialing manually ................................................................................................................................... 29

Redialing .............................................................................................................................................. 29

Calling number from call history (missed, received, dialed calls) ............................................29

Calling number from phone directory ............................................................................................ 29

Speed dialing ...................................................................................................................................... 30

Making an intercom call .................................................................................................................... 30

Accepting calls ......................................................................................................................30

Call Waiting ....................................................................................................................................................... 31

Active calls .............................................................................................................................31

Hold .................................................................................................................................................................... 31

Putting a call on hold ......................................................................................................................... 31

Making a call with a call on hold ..................................................................................................... 32

Connecting the active call to the call on hold ...............................................................................32

Switching between two calls ......................................................................................................................... 32

Conference .......................................................................................................................................................... 33

Starting a conference with a held call ...........................................................................................33

Transferring calls ............................................................................................................................................ 34

Attended transfer ............................................................................................................................... 34

Transferring an active call to a held call ....................................................................................... 35

Blind transfer ...................................................................................................................................... 35

Ending calls ...........................................................................................................................36

Listening to messages .........................................................................................................36

Call history .............................................................................................................................36

Calling a number on a call list ...................................................................................................................... 37

Saving a number to the directory ................................................................................................................. 37

Deleting an entry from the list ...................................................................................................................... 38

Deleting a call list ............................................................................................................................................ 38

Rejecting or redirecting incoming calls ............................................................................38

Rejecting anonymous calls ............................................................................................................................ 38

Do not disturb (DND) ....................................................................................................................................... 38

Call forwarding ................................................................................................................................................39

Directories ...................................................................................................................... 40

Local directory, base directory, blacklist .........................................................................40

Calling a number from the directory ........................................................................................................... 40

Adding a contact to local directory, base directory, blacklist ..................................................................41

Editing an entry in local directory, base directory, blacklist ...................................................................41

Deleting an entry from local directory, base directory, blacklist ...........................................................42

Deleting all entries in local directory, base directory, blacklist ..............................................................42

LDAP search ..........................................................................................................................42

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M215SC User Manual

Configuring the handset ................................................................................................ 43

Menus ......................................................................................................................................43

Main menu ........................................................................................................................................................ 43

Speed dial ............................................................................................................................................ 44

Features ............................................................................................................................................................44

Hiding your caller ID .......................................................................................................................... 44

Answering calls by removing handset from charger .................................................................. 45

Missed call alert ................................................................................................................................. 45

Call waiting .......................................................................................................................................... 45

Status ................................................................................................................................................................. 46

User settings .................................................................................................................................................... 46

Language ............................................................................................................................................. 47

Date/time ............................................................................................................................................. 47

Contrast ................................................................................................................................................47

Ringtone and ringtone volume ........................................................................................................ 48

Info tones low battery, lost link, and key touch tones ................................................................. 49

Admin settings ................................................................................................................................................. 49

Base station web user interface (WUI) ......................................................................... 50

Default user names and passwords .................................................................................50

Finding the IP address of the base station ......................................................................50

Accessing the WUI ................................................................................................................50

WUI structure and handling ................................................................................................51

Main menu ........................................................................................................................................................ 51

User settings .................................................................................................................................................... 52

System page ........................................................................................................................................ 52

Contacts page ..................................................................................................................................... 52

Servicing page .................................................................................................................................... 54

Admin settings ................................................................................................................................................. 54

Appendix 1 - Base Station Settings .............................................................................. 55

User Settings .........................................................................................................................55

Admin settings ......................................................................................................................55

System ............................................................................................................................................................... 55

System Account Management ......................................................................................................... 55

Call Settings ........................................................................................................................................ 58

User Preferences Settings ............................................................................................................... 58

Handset Settings ................................................................................................................................ 58

Network Settings ............................................................................................................................................. 59

Basic Network Settings ....................................................................................................................... 59

Advanced Network Settings ............................................................................................................... 59

Contacts ............................................................................................................................................................. 60

Base directory settings ..................................................................................................................... 60

Blacklist (deny list) settings ............................................................................................................. 60

LDAP settings ...................................................................................................................................... 60

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M215SC User Manual

Servicing pages ............................................................................................................................................... 61

Reboot .................................................................................................................................................. 61

Time and Date ..................................................................................................................................... 61

Firmware Upgrade ............................................................................................................................. 63

Provisioning settings ......................................................................................................................... 63

Security Settings ................................................................................................................................ 64

Certificates .......................................................................................................................................... 64

System Logs ........................................................................................................................................ 65

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M215SC User Manual Copyright, Trademarks, Legal Disclaimers

Copyright, Trademarks, Legal Disclaimers

© 2017 Snom Technology GmbH. All Rights Reserved.

Snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology GmbH. All
other product names and names of enterprises are the property of their respective owners.

Product specifications are subject to change without notice.

Snom Technology GmbH reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.

Texts, images, and illustrations and their arrangement in this document are subject to the protection of
copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third parties without
express written permission may result in legal proceedings in the criminal courts as well as civil courts.

When this document is made available on Snom’s web page, Snom Technology GmbH gives its permission
to download and print copies of its content for the intended purpose of using it as a manual. No parts of this
document may be altered, modified or used for commercial purposes without the express written consent of
Snom Technology GmbH.

Although due care has been taken in the compilation and presentation of the information in this document, the
data upon which it is based may have changed in the meantime. Snom therefore disclaims all warranties and
liability for the accurateness, completeness, and currentness of the information published, except in the case of
intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

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M215SC User Manual Important Information

Important Information

The M215 SC bundle contains one M200 SC base station with Ethernet cable and one M15 SC handset, a
rechargeable battery pack, and one handset charger plus power adapter.

Suitable and Unsuitable Locations

Please read the precautions and instructions on how to install the product thoroughly.

• The product is for indoor installation only. Not for outdoor installation!

• The operational temperature for the product is between -5 °C and + 45 °C. The charging temperature for
the handset is between +5 °C and +40 °C.

• The maximum humidity for the product is 95% noncondensing. Do not install product in rooms with high
humidity (for example, in bathrooms, laundry rooms, damp basements).

• Do not install the product in locations where it may get splashed with water or chemicals.

• Do not install the product in surroundings at risk for explosions and do not use the product in such
surroundings (paint shops, for example).

• Do not install the product near air conditioners or air conditioning vents, radiators, in very dusty
surroundings, or where it is exposed to direct sunlight.

• Avoid placing the device‘s Ethernet cable where people may trip over it. Avoid placing the cable where it
may be exposed to mechanical pressure as this may damage it. If the cable is damaged, disconnect the
device and contact qualified service personnel.

• Proximity to metal surfaces , electric current lines, and water pipes might degrade signal reception/
transmission. We recommend to not install the product directly on metal surfaces and to maintain a
minimum distance of 20 cm from electric current lines and water pipes.

• Medical devices might be adversely aected. Please consider the technical ramifications when installing
the device in a doctor‘s oce, for example.

• Install the base station at a minimum distance of 100 cm to persons and animals.

Intended Use

The handset M15SC is designed for use with the M200SC base station. The M200SC base station is designed for
use with the M15SC handset. Any other use is considered unintended use. Any modification or reconstruction
not described in the user manual is considered unintended use.

Safety Precautions

Please read these precautions and the instructions on how to set up and use the device thoroughly before using
it. Save this info sheet and do not give the device to third parties without it. Please also note the information on
the proper disposal of the device.

• Warning: Power adaptors shall be installed near the equipment and shall be easily accessible.

• Avoid placing the device's Ethernet cable and power cord where people may trip over them. Avoid placing
the cable where it may be exposed to mechanical pressure as this may damage it. If the power cord is
damaged, disconnect the device and contact qualified service personnel.

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M215SC User Manual Important Information

• The product is for indoor installation only. Not for outdoor installation!

• The operational temperature for the product is between -5 °C and + 45 °C, maximum humidity 95%
noncondensing. The charging temperature for the handset is between +5 °C and +40 °C.

• Do not install product in rooms with high humidity (for example, in bathrooms, laundry rooms, damp
basements). Do not immerse product in water and do not spill or pour liquids of any kind onto or into any
parts of it.

• Do not install product in surroundings at risk for explosions and do not use the product in such
surroundings (paint shops, for example). Do not use the product if you smell gas or other potentially
explosive fumes!

• Install the base station at a minimum distance of 100 cm to persons and animals.

• Medical devices might be adversely aected. Please consider the technical ramifications when installing
the device in a doctor‘s oce, for example.

• Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects such as
needles or pins. Please ensure before each use that no such objects are present.

If you have an implanted pacemaker

• Do not use if you have an implanted pacemaker unless the pacemaker manufacturer‘s directions expressly
permit the use of devices emitting pulsating radio frequency signals. Always follow the manufacturer‘s
directions!

• Recommended MINIMUM distance to the device: 100 cm.

• Turn the device o immediately if there is any reason to suspect that interference is taking place.

Additional safety information

Small children

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Operating environment

Remember to follow any special regulations in force in any area, and always switch o your device when its use
is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions.
Do not place credit cards or other magnetic storage media near the device, because information stored on them
may be erased.

Medical devices

Operation of any equipment emitting radio frequency signals may interfere with the functionality of inadequately
shielded medical devices. Consult a physician or the manufacturer of the medical device to determine if they are
adequately shielded from external radio frequency (RF) energy or if you have any other questions concerning
this topic. Switch o your device in health care facilities when signs posted in these areas instruct you to do so.
Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Implanted medical devices

Manufacturers of medical devices recommend that a minimum distance should be maintained between a
wireless device and an implanted medical device, such as pacemakers or cardioverter defibrillators, to avoid
potential interference with the medical device. Persons who have such devices should:

• Always keep the wireless device more than 100 centimeters from the medical device when the wireless
device is turned on.

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M215SC User Manual Important Information

• Keep a minimum distance of 100 cm to the base station.

• Keep a minimum distance of 20 cm to the handset.

• Not carry the wireless device in a breast pocket.

• Hold the wireless device to the ear opposite the medical device to minimize the potential for inter-ference.

• Turn the wireless device o immediately if there is any reason to suspect that interference is taking place.

• Read and follow the directions of the medical device‘s manufacturer.

• If you have any questions about using your wireless device with an implanted medical device, consult your
health care provider.

Other health risks

Do not hold the loudspeaker at the back of the handset against your ear when the phone is ringing or when
speakerphone is switched on. Danger of serious, irreversible damage to your hearing!

If you are wearing a hearing aid

Please note that the handset may cause an annoying background noise.

Potentially explosive environments

Switch o your device when in any area with a potentially explosive atmosphere and obey all signs and
instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Switch o the device at refuelling points such as near gas pumps at service stations. Observe restrictions on
the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting
operations are in progress. Areas with a potentially explosive atmosphere are often but not always clearly
marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied
petroleum gas, and areas where the air contains chemicals or particles such as grain dust or metal powders.

Sensitive Electronic Equipment

The current state of research concludes that operational DECT phones normally do not adversely aect
electronic equipment. Nevertheless, you should take some precautions if you want to operate DECT phones in
the immediate vicinity of such equipment like sensitive laboratory equipment. Always keep a minimum distance
of 10 cm to the equipment even when the phone is in standby.

Electrical Surges

We recommend the installment of an AC surge arrester in the AC outlet to which this device is connected to
avoid damage to the equipmen t caused by local strikes of lightening or other electrical surges

SELV (Safety Extra Low Voltage) Compliance

Safety status of Input/Output connections comply with SELV requirements.

Important Battery Information

The handset uses a rechargeable battery pack,

Model name Supplier

Ni-MHAAA550mAh 2.4V (NI-MHAAA550*2) Yiyang Corun Battery Co., Ltd.

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M215SC User Manual Important Information

Only use the batteries that came with the handset or suitable replacement batteries recommended by Snom. Do
not use any other type of battery since this may lead to leakage, fire, explosion, or other dangerous situations.
Never disassemble, alter, or short-circuit batteries or use them for purposes other than the intended one.
Charge battery only within the handset placed in the charger that came with the product.

Charging and Discharging, Storage

• CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the instructions.

• The full performance of a new battery is achieved only after two or three complete charge and discharge
cycles.

• The battery can be charged and discharged hundreds of times, but it will eventually wear out. Use only
Snom Technology GmbH approved batteries.

• If left unused, a fully charged battery will lose its charge over time. If the batteries are completely
discharged, it may take a few minutes before the charging indicator appears on the display.

• Use the batteries only for their intended purpose. Do not short-circuit the batteries. Short-circuiting the
terminals may damage the batteries or the connecting object. Do not use a damaged charger or battery.
Using a damaged battery may cause it to explode.

• Do not place or store the batteries, inside or outside the handset, in the immediate vicinity of open fire or
other heat sources.

• Leaving the batteries in hot or cold places will reduce their capacity and lifetime. Charge batteries within
an ambient temperature range of +5 °C to +40 °C). A device with hot or cold batteries may not work
temporarily, even when the batteries are fully charged.

• Avoid overcharging. Repeated overcharging can lead to deterioration in battery performance. Never attempt
charging the batteries with reversed polarity as this may cause the gas pressure inside the batteries to rise
and lead to leakages.

• Remove batteries if storing phone for more than 1 month.

• Store batteries in a cool, dry place without corrosive gases. Storage up to 6 months: Charge battery to 30%
to 70% of its capacity and store at -10 °C and +40 °C, relative humidity approx. 50%.

Battery Disposal

Defective or exhausted batteries should never be disposed of as municipal waste. Return old batteries to the
battery supplier, a licensed battery dealer or a designated collection facility. Do not incinerate batteries.

Cleaning

Use an anti-static cloth. Please avoid water and liquid or solid cleaning products as they might damage the
surface or internal electronics of the base, charger, and handset.

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M215SC User Manual Important Information

Disposal

Handset, Charger, and Power Supply

This product is subject to European Directive 2012/19/EU and may not be disposed of with
general household garbage.

If you do not know where you may dispose of the device at the end of its lifespan, contact your
municipality, your local waste management provider, or your seller.

Battery

The battery provided with this product is subject to European Directive 2006/66/EC and may not
be disposed of with general household garbage. If you do not know where you may dispose of
the battery at the end of its lifespan, contact your municipality, your local waste management
provider, or your seller.

For countries outside the European Union

Disposal of electrical and electronic products and batteries in countries outside the European Union should be
done in line with local regulations. Please contact local authorities for further information.

Standards Conformance

This device complies with the essential health, safety, and environmental requirements of all
relevant European directives. Unauthorized opening, changing, or modifying the device will cause
the warranty to lapse and may also result in the loss of CE conformity. In case of malfunction
contact authorized service personnel, your seller, or Snom.

The declaration of conformity can be requested from

Snom Technology GmbH
Wittestr. 30G
13509 Berlin, Germany

• Safety: IEC 60950

• Base station connectors

◦ Ethernet network port: 10/100 Mbps, RJ 45 (8P8C)
◦ Power adaptor: Coaxial connector

• Power of M15 handset charger

◦ EU: Ten Pao, model number S004LV0600030
◦ UK: Ten Pao, model number S004LB0600030

• Power of M200 base station

◦ Power over Ethernet (PoE): IEEE 802.3af, Class 2

◦ If PoE is not available, order the separately available power adapter (not included in delivery):

- EU: Snom A6, Phihong model number PSM10R-050 (PN 00004325); UK clip available separately

- EU: Ten Pao, model number S004LV0500080 (PN 00004373)

- UK: Ten Pao, model number S004LB0500080 (PN 00004374)

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M215SC User Manual Important Information

Technical Specifications

Frequency band: 1881.792-1897.344 MHz (EMEA)

Operating temperature: -5 - +45° C

Battery type: Rechargeable battery pack, NiMH 2.4 V, minimum charge 550 mAh

Talk time: Up to 7 hours

Standby time: Up to 7 days

Charging time: From empty to full up to 8 hours

Wired headset jack: 2.5 mm standard phone jack

Power connector: Coaxial

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M215SC User Manual Introduction

Introduction

In a typical telephony system, the IP DECT base station is connected to the local area network (LAN) which, in
turn, is connected to a PBX or an IP Service Provider. The base station converts IP protocol to DECT protocol and
transmits phone calls to and from the DECT handsets.

To be able to use the M-series DECT phones, the base station must be connected to your LAN and the handset(s)
must be registered at the base station. This manual covers the manual configuration of one base station and
one handset.

The base station follows most Snom configuration and management schemes. It is recommended to have a
local HTTP/HTTPS server for firmware updates, central configuration management, and hosting firmware files
for base stations, handsets, and repeaters. Handsets are updated over the air by the base station.

Normally the initialization of the base station is completely automatic, using DHCP. If the base station cannot
discover a DHCP server in the subnet, you can set it up manually via its web interface. As a minimum you will
need to enter the IP address, netmask, IP gateway, and DNS server. Your VoIP service provider or your network
may require more data; please ask your provider or your network's administrator for the requisite input.

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M215SC User Manual Setting Up

M200 SC

M15 SC

Setting Up

Delivery Content

M15 SC

M200 SC

Quick Installation Guide

M215 SC Bundle

en de fr it es

• M200 SC base station

◦ Wall bracket for M200 SC

◦ Ethernet cable for M200 SC

• M15 SC handset

◦ Lid for SC battery compartment

◦ Battery pack for M15 SC

◦ Charger for M15 SC

◦ Power adaptor for charger

◦ Quick Installation Guide

Hardware Setup

M200 SC Base Station

The base station is provided with both power and the network connection via PoE (Power over Ethernet). The
PoE cable is connected to the RJ 45 connector on the unit. If your network does not have a PoE infrastructure,
you can use a separately available power adapter (not included in delivery):

◦ EU: Snom A6, Phihong model number PSM10R-050 (PN 00004325); UK clip available separately
◦ EU: Ten Pao, model number S004LV0500080 (PN 00004373)
◦ UK: Ten Pao, model number S004LB0500080 (PN 00004374)

The base station is delivered ready to be placed on a desktop, shelf, cabinet, or on the floor. With the wall
bracket included in the delivery, it can also be hung on a wall.

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M215SC User Manual Setting Up

 Insert tab

Use only
Supplied
Adapter

(1), (2)

DC 5V

RESET

Reset key

Network &
Power over Ethernet

(1)

If no PoE available

(2)

Not included in delivery

Fig. 1

Standing Unit

1. Connect the Ethernet cable to the RJ45 jack on the side of the device (see Fig. 1, above) and to your network
router or switch.

2. If a power adaptor is necessary, connect it to the coaxial connector on the side of the device (see Fig. 1,
above) and to an electrical wall outlet.

Wall Mounting

Prior to mounting the device on the wall, you must attach the wall bracket to the back of the base station. The
bracket has two holes for hanging the unit on two screws or hooks on a wall.

Note: Screws/hooks and wall anchors are not included in the delivery. Use screws and wall
anchors suitable for your wall. Select screws with heads of a minimum of 5 mm (0.1969") in
diameter.

1. Attaching the wall bracket.

in slot

50 mm
(1.969")

 Insert tab

in slot

Fig. 2 Fig 3

a. Insert the short tab (Fig. 2, step 1) on the bracket in the slot at the top of the base station.

b. Insert the longer tab (Fig. 2, step 2) on the bracket in the slot in the base station's footstand until it

clicks into place. Check to make sure the bracket is securely attached to the base station.

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M215SC User Manual Setting Up

∅

(0.1575“)

WALL MOUNT SLOT

WALL MOUNT SLOT

2. Installing the mounting screws.

a. Mark the centers of the two holes on the wall. The centers have to be 60 mm (2.3622") apart

horizontally (see Fig. 3 on page 15).

max. 4 mm

∅ min. 5 mm
(0.1969“)

~ 3 mm (0.1181“)

Fig. 4

b. Drill the holes and insert the wall anchors flush to the wall.

c. Tighten the screws until only 3 (0.1181") mm protrude from the wall (Fig. 4).

3. Place the two holes on the bracket over the screws on the wall and gently pull the base station down on the
screws until they lock into place.

4. Connect the Ethernet cable to the RJ45 jack on the side of the device (see Fig. 1 on page 15) and to your
network router or switch. If a power adaptor is necessary, connect it to the coaxial connector on the side of
the device (see Fig. 1 on page 15) and to an electrical wall outlet.

Detaching the Wall Bracket

WALL MOUNT SLOT

Manufactured in China
Snom Technology GmbH
Wittestr. 30 G · 13509 Berlin · Germany

DC 5V 800mA
Use only power supplies listed
in the user manual

WALL MOUNT SLOT

WALL MOUNT SLOT

Fig. 5 Fig. 6 Fig. 7

1. Insert the flat blade of a slotted screwdriver in the slot labelled "Wall Mount Slot" underneath the footstand
(Fig. 5 and 6).

2. Push the blade (in the opposite direction of the arrow marking underneath the "Wall Mount Slot" label) to
release the catch holding the bracket in place (Fig. 7).

M15 SC Handset

Before first use of the handset, its battery pack should be fully charged; this will take approximately 11 hours of
continuous charging. For best performance, keep the handset in the charger when you are not using it.

Fig. 1 Fig. 2 Fig. 3

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M215SC User Manual Setting up

11 hrs

1. Plug the battery connector into the socket inside the battery compartment (see Fig. 1 on page 16) and
insert the battery pack with the label "THIS SIDE UP" facing upward (Fig. 2).

2. Place the cover on the compartment so that it is flush with the compartment's edges and slide it upwards
until it clicks into place (Fig. 3).

3. Connect the coaxial plug of the power adaptor to the handset's charger as shown in Fig. 4 and connect the
adaptor to an electrical wall outlet (Fig. 5).

Fig. 4 Fig. 5

Battery charging status

The battery symbol in the upper right corner of the display indicates the battery's charging status.

Battery indicators Battery Status Action

The display is blank or shows
Place in charger and the battery
symbol flashes.

The display shows Low battery
and the battery symbol flashes.

The full battery icon

appears.

The battery has no or very low
charge. The handset cannot be

Charge without interruption for at
least 30 minutes.

used.

The battery has enough charge
to be used for a short time.

Charge without interruption for at
least 30 minutes.

The battery is charged. To keep the battery charged, place

it in the charger when not in use.

When the handset is o the charger, the battery symbol indicates the current charge status. When the handset
is in the charger, the flashing battery symbol indicates the charge status, beginning with the current status.

Battery symbol Current charge status Symbol flashes when handset

is in charger

Empty or very low charge. The battery has been
charging for less than 30 minutes.

The battery has been charging for 30 to 80
minutes.

The battery has been charging for 80 minutes to
seven hours.

The battery has been charging for more than
seven hours. The battery is fully charged after
charging continuously for 11 hours.

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M215SC User Manual Getting to know

Getting to know

M200 SC base station

1

Handset locator button

• Press briefl y to ring the handsets

• Press for 4 seconds to register a
handset

Use only
Supplied
Adapter

2

Power LED

Flashing when joining network and when
registering/deregistering a handset

SIP LED

3

• Flashes when reregistering/
deregistering a handset

• Lit when all SIP accounts are
registered

• O when no SIP account is registered

DC 5V

RESET

Reset key

Fig. 1 Fig. 2

Handset locator button

The handset locator button serves two purposes:

• Pressed briefly, it pages all handsets registered at the base station.

• Pressed for four seconds, it will register any M15 SC handset set in registration mode.

LED Status Indicator

After the PoE cable - or the PoE cable and the power adaptor, if PoE is not available - is connected to the unit,
the orange LEDs will begin to blink, indicating that the unit is booting. When the solid green LEDs come on, the
unit is connected to the network and is operational.

• Power LED

◦ Flashing

- When the base station is joining the network.

- When the base station is registering/deregistering a handset.

◦ Steady: The base station is connected to power and network and has a valid IP address.

• SIP LED

◦ Flashing when registering/deregistering a handset.

◦ Steady when at least one SIP account is enabled in the SIP Account Management settings on the web

user interface (WUI).

◦ O when no SIP account is enabled in the SIP Account Management settings on the WUI.

v1.01

18

M215SC User Manual Getting to know

Use only
Supplied
Adapter

Reset Key

The reset key on the connector side of the base station (see Fig. 2, above) is used to return the settings to
factory defaults. To perform a factory reset, press the key with an object like the end of a paper clip for
approximately 10 seconds.

DC 5V

RESET

Reset key

v1.01

19

M215SC User Manual Getting to know

M15 SC handset

At a glance

Handset front

LED indicator (MWI)
LED-Signal (wartende Nachricht)

Diode d'indication (nouvel message)
Signal strength
Signalstärke
Force du signal
Potenza segnale
Potencia de señal

Function key line, context-sensitive
Funktionstastenzeile, kontextsensitiv
Ligne des touches contextuelles
Riga tasto funzione
Línea de teclas de función

2 context-sensitive function keys
2 kontextsensitive Funktionstasten
2 touches contextuelles
2 tasti funzioni sensibili al contesto
2 teclas de funzión dependiendo

del contexto

Transfer call
Anruf weiterleiten
Transférer l'appel
Transmettere la chiamata
Pasar la llamada

Accept calls
Anrufe annehmen
Accepter des appels
Acettare le chiamate
Aceptar los llamadas

LED (nuovi messagi)

LED indicador (mensaje nuovo)

7899

10:29

Hold
Halten
En attente
In attesa
En espera

Intercom
Intern
Interphone

Loudspeaker
Lautsprecher
Haut-parleur
Altoparlante
Altavoz

Battery charging status
Batterie-Ladezustand
État de charge de la batterie
Livello della batteria
Estado de carga de bateria

Conference
Konferenz
Conférence
Conferenza
Conferencia

End call & cancel
Aufl egen & beenden
Raccrocher & annuler
Riattaccare & cancellare
Colgar & cancelar

Speakerphone (on/off )
Freisprechen (an/aus)
Mode mains libres
Vivavoce (on/off )
Funzión manos libres

Redial
Erneut wählen
Touche rappel
Ricomporre
Remarcar

v1.01

Keypad lock/unlock
Tastatur sperren/entsperren
Verrouillier/déverrouillier
Bloccare/sbloccare
Bloquea/debloquar

3 seconds

Mute microphone
Stummschalten
Mode muet
Disattivate microfono
Desactivar micrófono

Microphone • Mikrophon
Microfono • Micrófono

20

M215SC User Manual Getting to know

LINE MENU

11:26

Handset rear and right side

Integrated belt clip

Headset connector

HEADSET

Loudspeaker

Battery
compartment

• Headset connector. On the side of the handset is a 2.5 mm audio jack for connecting a wired, IP-capable
headset.

• Rear loudspeaker. The rear loudspeaker is located underneath the integrated belt clip.

• Battery compartment. For information on how to open and close the compartment and on how to replace
the battery, see the instructions on page 16.

LED indicators and keypad illumination

• Message Waiting Indicator (MWI). When there are new messages on the mailbox, the LED is lit, and the
phone displays the "New Messages" notification. See "Listening to messages" on page 36 on how to listen
to them.

• Keypad illumination. The number keys and the star and pound (hash) keys are illuminated for
approximately 10 seconds every time any hard key on the handset is pressed.

• Speakerphone LED. The red LED on the speakerphone lights up when and for as long as speakerphone is
turned on. Pressing the key a second time will turn o both speakerphone mode and the LED on the key.

Display screen

Icons in the info line at the top of the display screen indicate the current status of the handset. The two black
areas in the bottom line of the display screen, labeled

LINE

indicate which functions or actions the context-sensitive function keys underneath the display will be able to
access or execute. All other information (e.g., menus, messages, etc.) is shown in the text area; on the idle
screen, the time and date are displayed in this area immediately above the function key line.

and

MENU

, respectively, on the idle screen,

HANDSET 1

v1.01

PM 01/01

Info line

Text area

Function key line

21

M215SC User Manual Getting to know

LINE MENU

11:26

Icon Status

Indicating signal strength from one bar (weak) to four bars (strong). When the
handset is out of range of the base station, the icon is not visible, and the "out of
range" message appears in the text area of the display.

Indicating battery strength from 1/3 to 3/3. The battery symbol flashes when the
battery is empty of almost empty. For more information, see "Battery charging
status" on page 17.

The symbol appears to the right of the signal strength symbol when the ringer is
o, i.e., when the ringer volume has been reduced to zero.

When a headset is connected to the

HEADSET

jack on the right side of the headset,
the symbol appears to the left of the battery symbol when you dial a call and when
you accept a ringing call, indicating that audio is delivered via the headset.

Speakerphone is active after the speakerphone key was pressed, as
indicated by the symbol to the left of the battery symbol.

The symbol appears to the right of the signal strength symbol when the

microphone has been muted by pressing

.

The symbol appears to the left of the battery symbol when "Call Forward All" has
been set to "on" in the Features -> Call forward menu.

The symbol appears to the left of the battery symbol when "do not disturb" has
been set to "on" in the Features -> DND menu.

Display screen navigation

See "Navigation keys" on page 23.

Hard Keys

Context-sensitive function keys

The two keys underneath the display are context-sensitive function keys (soft keys) for executing the function
currently available on that key, as indicated by the text in the label above the key.

HANDSET 1

PM 01/01

• When the phone is idle, the available functions are

• During calls or when you are editing settings, contacts etc., you will see the options available at that
particular moment (hold, transfer, etc.).

Labels
Context-sensitive function keys

Line

and

Menu

.

v1.01

22

M215SC User Manual Getting to know

Navigation keys

In call/Im Gespräch/
En appel/In chiamata/
En llamada:

Volume/Lautstärke/
Volumen

+

-

On idle/In Ruhe:
Call history/Gesprächslisten

In/au/en menu/Menü/
menú & list/Liste/lista:

Scroll/Scrollen/Faire
défi ler/Scorrere/
Desplazarse





Settings menu
Menü Einstellungen
Menu Paramètres
Menu Impostazioni
Menú Ajustes

OK/select
Bestätigen/auswählen
Confi rmer/sélectionner
Confermare/selezionare
Confi rmar/seleccionar

• Up and down arrows on the outer ring of the navigation key.

◦ In a call: Adjusting the volume.

◦ In menus and lists: Press the top and bottom arrow to navigate up and down, respectively, in menus

and lists.

• Down arrow on idle screen: Press to open call history.

• Center button.

◦ On idle screen: Press to open the main menu.

◦ In menus and lists: Press to select highlighted item, i.e., open a submenu etc.

Dedicated function keys

Transfer an active call. See "Transferring calls" on page 34.

Start and end a three-way conference on the phone. See "Conference" on page 33.

Put the active call on hold, and unhold a held call. See "Hold" on page 31

Intercom. Press the key to call one of the other extensions registered at the base station.
Intercom calls are not handled by the PBX but by the base station only. See "Making an
intercom call" on page 30.

Press the key top turn on speakerphone; the red LED of the key lights up and remains on
for as long as speakerphone is turned on. Pressing the key a second time will turn o both
speakerphone mode and the LED on the key.

Redial previously dialed calls. The last-dialed call is presented first: press the up and down
arrows on the navigation key to select another call.

Muting and unmuting the microphone during an active call. The muted microphone is
indicated by the symbol to the right of the signal strength indicator in the upper left corner of
the display.

Call keys

v1.01

Press to dial number entered on keypad or selected from directories and call lists.

Press to end calls and, in some contexts, exit or end actions.

23

M215SC User Manual Getting to know

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$''

Alphanumeric keys

These keys are used to enter numerals and letters and to dial speed dial numbers.

• Deleting characters while editing. Press the function key underneath

BACKSP

to delete the character to

the left of the cursor.

• Numeral mode. When dialing or adding/editing numbers in your local directory, the numerals 1-9 and
0 and the asterisk * and the pound/hash # symbols will be accepted by the phone. Pausing between the
characters is not necessary.

• Letter modes. When adding or editing names in your local directory, pause briefly after each character until

the cursor has moved forward. Select one of three letter modes by pressing

; the current input mode is

indicated by the letters Abc, abc, or ABC in the info line on the display.

$EF

Abc: The first letter of each word/name is upper case, the rest are lower case.
abc: All letters are lower case.
ABC: All letters are upper case.

In any of the letter modes:

◦ Press the key once to enter the first letter printed on the key, twice to enter the second letter, etc. Keep

pressing the key to enter the number printed on the key and any available letters with accents and
umlauts. Examples:

- In lower case mode, pressing

one to four times will type the characters a, b, c, and 2.

Pressing it five times will type ä, six times types æ, seven times types à, etc.

- In upper case mode, pressing

one to four times will type the characters A, B, C, and 2.

Pressing it five times will type Ä, six times types Æ, seven times types À, etc.

◦ Press

to enter a space.

• Speed dialing. Keys 1 - 0 can also be used to speed dial numbers. When the key is long-pressed (for at
least one second), the handset starts dialing the number specified for that key in the speed dial menu. For
information on setting speed dial numbers, see "Speed dial" on page 44.

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v1.01

24

M215SC User Manual Using the phone

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1(;7

Using the phone

To be able to use the M-series DECT phones, the base station must be connected to your network's or your VoIP
service provider's PBX, and the handset(s) must be registered at the base station. The base station follows most
Snom configuration and management schemes. It is recommended to have a local HTTP/HTTPS server for
firmware updates, central configuration management, and hosting firmware files for base stations, handsets,
and repeaters. Handsets are updated over the air by the base station.

Note: The default PIN for deregistering the handset from the base station is 0000. It can be
changed in the admin settings of the handset for all handsets registered at the base station. If
the PIN has been changed, you will also be prompted to enter it when registering the handset.

Registering the handset to the base station

To be able to make and receive calls on the handset, it must be registered at the base station, and an account
must have been configured for it on the base station. Make sure that the handset has a charged battery before
proceeding.

1. Press

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6WDWXV

8VHUVHWWLQJV

2. Press to scroll to User settings and press

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.H\7RQH

5HJLVWUDWLRQ

3. Press to scroll to Registration and press

4. With Handset highlighted, press
beginning with:

a. "Which device do you want to register the handset to?" Press

Menu

0DLQ0HQX

8VHUVHWWLQJV

or on the handset. The Main Menu appears.

Enter

or .

Enter

or .

Select

or . You will see a succession of prompts on the display,

Base

. You will be prompted to:

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b. Press the locator button on the base station for four seconds, then release it and press

on the handset. The power
prompted to:

v1.01

and SIP LEDs on the base station begin to flash. You will then be

25

Next

M215SC User Manual Using the phone

LINE MENU

11:26

c. "Then, press the # key at the handset." Press on the handset.

The display shows "Registering... Please wait". The registration will take approximately 10 seconds. If the
registration has been successful, you will hear a beep and briefly see the message "Handset Registered". The
display will then show HANDSET 1.

Note: If the handset fails to register, place it in the charger for a few seconds, remove it, and
repeat the registration procedure.

HANDSET 1

PM 01/01

Changing the name of the handset

The default name of the handset is HANDSET 1, HANDSET 2, etc. You can customize the name shown on the
display, for example to your name or your extension number.

1. Press

2. Press

3. Press

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+$1'6(7

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4. On the Phone Rename screen, press to switch the input mode, whenever necessary, from lower to
upper case letters to numerals. The current input mode is indicated by "Abc", "ABC", and "123", respectively,

at the top center of the display screen. To delete the character to the left of the cursor, press

5. When you have finished editing, press

Menu

or on the handset. The Main Menu appears.

to scroll to User settings and press

to scroll to Phone Rename and press

$EF

3KRQHUHQDPH

Set

Enter

Enter

to save.

or .

or .

Backsp

.

v1.01

26

M215SC User Manual Using the phone

BACK SELECT

BACK SELECT

Deregistering the handset from the base station

The handset can only be registered at one base station at a time. To be able to use it with a dierent one, you
must deregister it from its current base station first.

1. Press

2. Press

3. Press

Handset

Deregistration

Menu

or on the handset. The Main Menu appears.

to scroll to User settings and press

to scroll to Registration and press

Registration

4. Press to highlight Deregistration and press

Deregistration

HANDSET 1

7798

HANDSET 2
HANDSET 3
HANDSET 4

Note: If your handset has a name (your name or your extension number, for example), it will be
listed instead of "HANDSET".

Enter

Enter

SELECT

or .

or .

or . The list of registered handsets is displayed.

5. Highlight the handset you want to deregister and press

SELECT

or . The display will prompt you to

enter the handset's PIN. Before you do that,

6. press the locator button

on the base station for four seconds and release it. The power and SIP

LEDs on the base station begin to flash.

OK

7. Enter the handset's PIN (the default PIN is 0000) and press

or . The deregistration will

take approximately 10 seconds. When it has been completed, you will hear a beep and see the message
"Handset Deregistered."

Note: The handset enters an energy-saving charging mode after being deregistered. All
cordless telephone functions except handset-battery charging are disabled. Energy-saving
charging mode is deactivated after the handset registers to the base station.

v1.01

27

M215SC User Manual Using the phone

LINE MENU

11:26PM 01/01

HANDSET 1

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Locating the handset

Press the locator button on the base station briefly to page all handsets registered at the base station. The
handsets registered at the base station will ring and show the "Paging" message for 60 seconds, unless turned
o.

3DJLQJ

6,/(1&( 6723

• Press again or press
handsets in the charger will also stop paging of all handsets.

• On each individual handset, press

STOP

on one of the handsets to stop paging all handsets. Placing one of the

SILENCE

to turn o the ringer for that handset.

Making calls

See "Entering numerals, letters, special characters, and symbols" on page 25 for information on input modes

and entering letters, numerals, and special characters. To end any call, press
handset in the charger.

/LQH

Fig. 1 Fig. 2 Fig. 3 - in call

/LQH
2QDFDOO





Selecting identity for current outgoing call

END

(Fig. 3) or or put the

If the handset is authorized to use more than one account for outgoing calls, you can select a dierent account
than the primary one assigned to the handset for making the next outgoing call.

1. On the idle screen (Fig. 1), press

2. On the Dialing Line screen, scroll with

3. Press

4. Enter the number to be dialed on the keypad.

5. Press
seconds and if the phone has identified the number as valid.

v1.01

SELECT

Note: You can also enter the number first and then select another outgoing identity by pressing

LINE

. The screen shows the outgoing identity underneath the signal strength indicator (Fig. 2).

DIAL

. The number will be dialed automatically if you haven't entered a digit for more than two

(Fig. 2).

LINE

.

/ to highlight a line.

28

M215SC User Manual Using the phone

Using a wired headset

When a wired headset is plugged into the headset jack, audio input and output will automatically be transferred
to the headset. The headphone symbol

is displayed in the info line to the left of the battery symbol.

Note: When speakerphone mode is turned on by pressing
o for as long as speakerphone is on.

, audio via the headset is turned

Using speakerphone

During an active call, press
speakerphone symbol is displayed in the info line to the left of the battery symbol.

to turn on speakerphone. The red LED on the key lights up, and the

Using dierent dialing methods

Dialing manually

1. From the idle screen, enter the number on the keypad.

2. Press

Redialing

1. Press

2. Press

to dial. Alternatively, press to dial if you want to use speakerphone for the call.

Note: You can also press

to show the last number dialed.

to show numbers dialed earlier.

at any time during an active call to continue on speakerphone.

DIAL

3. Press

Calling number from call history (missed, received, dialed calls)

1. Press

2. Press

3. The list of Missed Calls is highlighted. Press
instead.

4. Press

5. Press

Calling number from phone directory

1. Press

2. Press

REVIEW

◦ The Local directory contains the contacts available only on your handset.
◦ The Base directory contains the contacts stored on the base station and available to all handsets

registered at the base station.

◦ If LDAP is available, it can also be selected from the menu.

or to dial the number on the display.

MENU

or .

to scroll to Call history, then press

to view the latest call on the list. Scroll through the list with / .

DIAL

or to dial the number on the display.

MENU

or .

to scroll to Directory, then press

ENTER

ENTER

or to open the menu.

to scroll if you want to view Received Calls or Dialed Calls

or to open the directory menu.

v1.01

29

M215SC User Manual Using the phone

6(/(&7

%$&.

3. Press to scroll to a directory, if necessary, then press

4. Scroll through the list with
name and press

5. Press

DIAL

SELECT

or to dial the number on the display.

/ ; in the case of LDAP, select whether you want to search for the first or last

, enter the first letter(s) of the name and press

REVIEW

or to open it.

SEARCH

.

Speed dialing

Press the number key assigned to the speed dial number for two seconds to dial the number.

Making an intercom call

You can call the other handsets registered at the base station without the call going to the PBX.

1. Press

2. In the Intercom menu (Fig. 1), select one of the available handsets and press

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+$1'6(7
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.

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,QWHUFRP

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SELECT



.

Fig. 1 Fig. 2

3. To end the call (Fig. 2), press

END

or or put the handset in the charger.

Accepting calls

Incoming calls are announced by the ringer, unless it has been turned o in User Settings -> Ringers -> Ringer
volume, and by the "Incoming call" message on the display. To end calls (Fig. 2), press

handset in the charger.

/LQH
,QFRPLQJ&DOO

$QJHOD0DUWLQ



$16:(5

5(-(&7

/LQH
2QDFDOO

$QJHOD0DUWLQ

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Fig. 1 Fig. 2

• To accept an incoming call, press

• To accept an incoming call on speakerphone, press

• To reject an incoming call, press

or

REJECT

ANSWER

.

.

.

or

END

or put the

• Intercom calls from other handsets registered at the base station cannot be rejected. You can turn o the
ringer for the call by pressing

v1.01

SILENCE

.

30

M215SC User Manual Using the phone

Call Waiting

As the default setting, a second incoming call is announced by beeps at 5-second intervals and by the "Call

waiting" message on the display. Press

or

ANSWER

to accept the call waiting and to simultaneously put your

current call on hold.

Note: If you want to forward calls when your phone is busy, press

REJECT

to send the call

waiting to the "busy" forwarding number.

Turning call waiting o: See "Call waiting" on page 45.

Active calls

Each handset can manage two concurrent calls, one active, one on hold; or both calls on hold, or both calls in
conference with you.

Hold

You can hold up to two external calls. Intercom calls cannot be put on hold.

Putting a call on hold

• Press

/LQH
2QKROG

• Your current call will be put on hold automatically when you press or

to put the current call on hold.





5(680(

ANSWER

to accept a second

incoming call (see "Call Waiting", above).

2 2

/LQH

Call Waiting

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Carl Miller

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5550123



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Note: If the other party puts you on hold, you may see the message "Held by far end". Press

5(-(&7

END

the call. This function depends on whether it is provided by your service provider and on the compatibility
of the PBXs and the phones on both ends.

to end

/LQH
+HOGE\IDUHQG

v1.01

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31

M215SC User Manual Using the phone

%$&. (17(5

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/,1(

Making a call with a call on hold

1. Press

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&DOOKLVWRU\

2. With New call highlighted, press

/LQH

0HQX



.

ENTER

or .

3. Enter the number to be dialed on the keypad and press

Connecting the active call to the call on hold

1. Press

.. The held call appears onscreen.

DIAL

or .

7UDQVIHUWR

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2. Press

SELECT

. The call is transferred immediately.

Switching between two calls

Press

Fig. 1 Fig. 2

• When viewing the held call (Fig. 2), press

• press

• When viewing the active call, press

NEXT

/LQH
2QDFDOO



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to switch between viewing the active call (Fig. 1) and the call on hold (Fig. 2).

/LQH
2QKROG

0DUN/HH



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



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END

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

(1'

NEXT

to return to viewing the active call.

RESUME

to talk to the held caller and put the other call on hold; or

to end the call.

v1.01

32

M215SC User Manual Using the phone

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Conference

The maximum number of participants is three (your phone and two others) for phone-based conferences.

Note: For information and instructions on server-based conferences hosted by your service
provider or by your network, if provided, please ask your service provider and/or your IT
administrator.

1. When in an active call, press

. The active call is automatically put on hold, and the Conference screen

appears.

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◦ Select A handset party if you want to transfer the call to another handset registered at the same base

station.

◦ Select A new party if you want to transfer the call to any other number.

2. With your selection highlighted, press

SELECT

.

3. Dialing the third party:

◦ If you selected A handset party, you will see the Intercom screen. Select a handset from the list and

press

SELECT

or to dial.

◦ If you selected A new party, you will see the message "Conference with" on the display. Enter the

number you want to transfer the call to or press

The label



/LQH
7UDQVIHUWR

DIAL

appears on the screen. Press

to select a number from the directory or a call list.

DIAL

or to dial.

7

(1'

%/,1'

4. With the new party on the line, press

/LQH
&RQIHUHQFH




5. Press

',$/

to start the conference with the call on hold.



END

to end the conference call and the connections to both parties.

Starting a conference with a held call

1. If you have an active call and a call on hold and want to start a conference with them, press
"Conference with" screen with the held call(s) appears.

v1.01

33

. The

M215SC User Manual Using the phone

(1'

&RQIHUHQFHZLWK



&$1&(/ 6(/(&7

2. Press

3. Press

SELECT

/LQH
&RQIHUHQFH




to start the conference with the active call and the highlighted held call.



END

to end the conference call and the connections to both parties.

Transferring calls

When you have a call on the line, there are two ways to transfer it to a third party:

• Announcing the call to the third party first, to make sure the call is welcome and will be accepted: Attended
transfer.

You can also transfer the active call to a held call.

• Transferring the call unannounced: Blind transfer. There will be no feedback on whether the third party is
available and/or picking up the call.

Note: Blind transfers to other handsets registered at your base station are not possible.

Attended transfer

1. Press

7UDQVIHUWR

$QHZSDUW\

$KDQGVHWSDUW\

&$1&(/ 6(/(&7

. The call is automatically put on hold, and the Transfer to screen appears.

Fig. 1

◦ Select A handset party if you want to transfer the call to another handset registered at the same base

station.

◦ Select A new party if you want to transfer the call to any other number.

2. With your selection highlighted, press

SELECT

.

3. Dialing the third party:

◦ If you selected A handset party, you will see the Intercom screen. Select a handset from the list and

press

SELECT

or to dial.

v1.01

34

M215SC User Manual Using the phone

(1'

75$16

&$1&(/ 6(/(&7

◦ If you selected A new party, you will see the message "Transfer to" on the display (Fig. 2). Enter

the number you want to transfer the call to; the label

DIAL

or to dial.

DIAL

appears on the screen (Fig. 3). Press



/LQH
7UDQVIHUWR



/LQH
7UDQVIHUWR

7

/LQH
2QDFDOO



WUDQVIHUUHG



&DOO



%/,1'

%/,1'

DIAL

Fig. 2 Fig. 3 Fig. 4

4. When the third party answers, announce the call.

5. If the third party wants to accept the call, press
will see the "call transferred" message (Fig. 4, above).

Transferring an active call to a held call

1. With a call on hold and a call on the line, press
on the display.

7UDQVIHUWR



TRANS

or

. When the call has been transferred, you

. The Transfer to screen showing the held call appears

2. Press

SELECT

. The call is transferred immediately.

Blind transfer

1. Press

7UDQVIHUWR

$QHZSDUW\

$KDQGVHWSDUW\

&$1&(/ 6(/(&7

. The call is automatically put on hold, and the Transfer to screen appears.

2. With A new party highlighted, press



/LQH
7UDQVIHUWR

%/,1'

3. Press

BLIND

.

SELECT

.

v1.01

35

M215SC User Manual Using the phone

',$/

(1'



'(/$// 5(9,(:



/LQH
%OLQG;IHUWR

4. Enter the number you want to transfer the call to and press

DIAL

or to dial.

5. When the call has been transferred, you will see the "call transferred" message (Fig. 3, above). Note: This
does not mean that the third party has answered the call, merely that it is now ringing there.

Ending calls

To end calls, press or

END

or put the handset in the charger.

Listening to messages

When there is a new message, the message LED blinks and the "New Messages" notification is displayed on the
idle screen.

+$1'6(7 

1HZ0HVVDJHV

30 

/,1( 0(18

0DLQ0HQX

0HVVDJH

'LUHFWRU\
&DOOKLVWRU\
,QWHUFRP

%$&. (17(5

Fig. 1 Fig. 2 Fig. 3

0HVVDJH

/LQH

/LQH
/LQH
/LQH

%$&. 6(/(&7

1. Open the Main Menu and press

ENTER

or (Fig. 2). The Message menu appears.

2. If necessary, scroll to your line (account/handset). If there is a new message for the highlighted line
(account/handset), a checkmark appears at the top of the display (Fig. 3).

3. Press

SELECT

.

4. Depending on the mailbox setup in your network or provided by your service provider you may now have to
enter a code or follow voice prompts. Please check with your IT administrator or service provider.

Call history

Three call lists of missed, dialed, and received calls are stored on the phone. They contain the number and
the time and date of the calls. If the memory allotted to storing the call lists is full, the oldest ones will be
overwritten.

ENTER

1. In the Main Menu of the handset, scroll to "Call history" and press

&DOOKLVWRU\

0LVVHG&DOOV

5HFHLYHG&DOOV
'LDOHG&DOOV

or

.

Fig. 1

v1.01

36

M215SC User Manual Using the phone

'(/(7( ',$/

%$&. 6(/(&7

Note 1: When the phone is idle, you can access call history directly by pressing the down arrow

on the navigation key.

Note 2: You can view the list of dialed calls directly by pressing the redial key

2. If necessary, scroll to the list you want to view and press

REVIEW

or (Fig. 1). The phone number of the

.

latest call on the list is shown with the date and time of the call, an icon indicating the type of call, and the
number of entries on the list, e.g., 1/5 (the first of a total of five) in Fig. 2.

Received calls

Dialed calls

Missed calls



30 

Fig. 2

Calling a number on a call list

1. Open the list and press or to scroll through the entries.

2. Press

DIAL

or to dial the number on the display.

Note: You can edit the number before dialing.

a. With the entry on the display, press

(GLWGLDO

6DYH

.

Fig. 3

SELECT

b. On the "Edit dial" screen (Fig. 3), press

c. Edit the number and press

.

or

Saving a number to the directory

1. With the call history entry on the display, press .

2. Scroll to "Save" (Fig. 3, above) and press

3. Select the directory you want to save the entry to and press
first name and work number.

or

SELECT

.

.

ENTER

. The phone number is entered as both

4. Edit the new directory entry as necessary. See "Adding a contact to local directory, base directory, blacklist"
on page 41 for more information.

SAVE

5. Press

v1.01

to save and return to the call.

37

M215SC User Manual Using the phone

%$&. 6(7

Deleting an entry from the list

When viewing a call, press

DELETE

.

Deleting a call list

1. In the "Call history" menu (Fig. 1 on page 36), select the list you want to delete.

2. Press

3. Confirm by pressing

DEL ALL

.

YES

on the "Delete all entries in Received Calls?" screen.

Rejecting or redirecting incoming calls

Rejecting anonymous calls

Calls without caller ID information will be rejected; the handset will not ring. The default setting for all lines/
accounts is o. Changing the setting:

1. Press

2. Scroll

MENU

or .

to "Features" and press

ENTER

or .

.

ENTER

or .

3. Scroll

%ORFNDQRQ\PRXV

/LQH
2II

/LQH
2Q

4. Scroll to each line/account whose setting you want to change. With the line/account and its current

setting (o or on) highlighted, press

5. Press

to "Block anonymous" and press

SET

to save and return to the "Features" menu.

Do not disturb (DND)

Incoming calls will not ring on the phone; callers hear the busy signal.

MENU

1. Press

2. Scroll

3. With "DND" highlighted, press

4. Scroll

or .

to "Features" and press

to each line/account whose setting you want to change. With the line/account and its current

ENTER

ENTER

or .

or .

setting (o or on) highlighted, press

5. Press

v1.01

SET

to save and return to the "Features" menu.

.

38

M215SC User Manual Using the phone

LINE MENU

11:26PM 01/01

HANDSET 1

%$&. (17(5

%$&. 6(7

Call forwarding

The phone can be set to forward incoming calls, either always or when busy or when the phone is not answered.
When call forwarding is on, the symbol

is displayed on the idle screen (Fig. 1).

/LQH

$OZD\V

%XV\
1RDQVZHU

$OZD\V

$OZD\V
2Q

3KRQHQXPEHU


Fig. 1 Fig. 2 Fig. 3

MENU

1. Press

2. Scroll

3. Scroll

4. Scroll

setting (o or on) highlighted, press

or .

to "Features" and press

to "Call forward" and press

ENTER

ENTER

or .

or .

to the line/account whose setting you want to change. With the line/account and its current

.

5. Select the forwarding condition (Fig. 2).

6. Press

7. If a phone number has not been set or if you want to change it, scroll

to change the setting from o to on and vice versa (Fig. 3).

down to it and enter or edit the

number.

◦ If you had selected the conditions "always" and "busy", skip step 8 and continue with step 9.

◦ If you had selected the condition "no answer", continue with step 8.

8. If you had selected the condition "no answer", scroll

down to "No ans. delay". The default is six rings

before the call will be forwarded. The available settings are 1 to 10 rings. Press
one at a time until 10 and then back to 1.

SET

9. Press

or to save and return to the "Features" menu.

Note: If you have turned on call forwarding on busy and call waiting is also on, press
send the call waiting to the "busy" forwarding number.

to increase the rings

REJECT

to

v1.01

39

M215SC User Manual Directories

237,21 5(9,(:

',$/

7<3(

%$&. 6(/(&7

Directories

The phone has three contact lists; it can also provide access to external directories like LDAP. To open the

directory, scroll down to "Directory" in the Main Menu of the handset and press

0DLQ0HQX

0HVVDJH

'LUHFWRU\
&DOOKLVWRU\
,QWHUFRP

%$&. (17(5

• Contact lists.

◦ The Local directory contains the contacts available only on one handset. It can be edited only from that

handset.

◦ The Base directory contains the contacts stored on the base station and available to all handsets

registered at the base station. It can be edited on the base station and all handsets registered at the
base station.

or

ENTER

.

◦ The Blacklist (deny list) is also stored on the base station and contains the contacts that are blocked

from ringing on the phone; callers hear the busy signal. It can be edited on the base station and all
handsets registered at the base station.

• LDAP. If available and enabled on the base station, LDAP is shown in the Directory menu. LDAP cannot be

edited on the base station or any of the handsets. The LDAP directory is provided by your network, your
VoIP provider, or another external source. The necessary settings for access to it are made on the base
station.

Local directory, base directory, blacklist

Calling a number from the directory



'LUHFWRU\

/RFDOGLUHFWRU\

%DVHGLUHFWRU\
%ODFNOLVW

Fig. 1 Fig. 2 Fig. 3

Method 1

$P\

/HH

:RUN

/RFDOGLUHFWRU\

6HDUFK

$GGQHZ
'HOHWHDOO

ENTER

1. In the Main Menu of the handset, scroll to "Directory" and press

2. Select the directory and press

3. Scroll through the contacts by pressing

4. If the contact has more than one phone number (work, mobile, other), press
you want to dial (Fig. 2).

DIAL

5. Press

v1.01

to call the number.

REVIEW

or (Fig. 1).

or on the navigation key.

40

or

.

TYPE

until you see the one

M215SC User Manual Directories

%$&. 6$9(

Method 2

ENTER

1. In the Main Menu of the handset, scroll to "Directory" and press

2. Select the directory and press

OPTION

3. With "Search" highlighted, press

4. Enter the first letter(s) of the contact's name and press

SELECT

(Fig. 1).

(Fig. 3).

SEARCH

or

.

5. If the contact has more than one phone number (work, mobile, other), press

.

TYPE

until you see the one

you want to dial (Fig. 2).

Adding a contact to local directory, base directory, blacklist

1. In the Main Menu of the handset, scroll to "Directory" and press or

2. Select the directory and press

3. Scroll to "Add new" and press

$EF

$GGQHZ

)LUVW1DPH

/DVW1DPH

OPTION
SELECT

(Fig. 1).

(Fig. 3).

ENTER

.

Fig. 4

4. As a minimum, you must add either a first or last name and a phone number before you can save the
contact. The available settings are:

- First name

- Last Name

- Work

- Mobile

- Other

- Ringer tone. "Auto" is the default, i.e., the ringer setting on your handset. Press

if you want to

select any of the other melodies available on the handset.

- Dial line. The default is the "line" (identity, account) of your handset. Press
select any of the other accounts assigned to the handset on the base station.

SAVE

5. When you have entered the data, press

(Fig. 4).

Editing an entry in local directory, base directory, blacklist

1. In the Main Menu of the handset, scroll to "Directory" and press or

2. Select the directory and press

3. Scroll through the contacts by pressing

onscreen, press

v1.01

.

or

REVIEW

(Fig. 1).

or on the navigation key. When the contact you want to edit is

41

ENTER

if you want to

.

M215SC User Manual Configuring handset settings

%$&. 6(/(&7

237,21 5(9,(:

(GLW

(GLWGLDO
'HOHWH

Fig. 5

4. With "Edit" Highlighted, press

5. Edit the data and press

SAVE

SELECT

(Fig. 3).

when you are done.

Deleting an entry from local directory, base directory, blacklist

1. In the Main Menu of the handset, scroll to "Directory" and press or

2. Select the directory and press

3. Scroll through the contacts by pressing

is onscreen, press

4. Scroll to "Delete" and press

.

SELECT

5. On the "Delete" confirmation screen, press

REVIEW

or

(Fig. 3).

(Fig. 1).

or on the navigation key. When the contact you want to delete

YES

.

ENTER

.

Deleting all entries in local directory, base directory, blacklist

1. In the Main Menu of the handset, scroll to "Directory" and press or

2. Select the directory and press

OPTION

(Fig. 1).

ENTER

.

3. Scroll to "Delete all" and press

or

SELECT

(Fig. 3).

4. On the "Delete all entries in [directory/blacklist]" confirmation screen, press

LDAP search

or

ENTER

SELECT

.

1. In the Main Menu of the handset, scroll to "Directory" and press or

2. Scroll to "LDAP". When "LDAP" is highlighted, the label

'LUHFWRU\

Local directory

/RFDOGLUHFWRU\

Base directory

%DVHGLUHFWRU\

LDAB

LDAP

%ODFNOLVW

Blacklist

SEARCH

SEARCH

appears at the bottom of the display screen.

Fig. 6

3. Press

or

.

SEARCH

4. On the "Search by" screen, select first or last name and press

5. Enter the first letter(s) of the contact you want to dial and press

SEARCH

.

YES

.

.

v1.01

42

M215SC User Manual Configuring the handset

Configuring the handset

All settings are accessed from the main menu. From the idle screen, press or

Menus

Main Menu

Message

Directory
Call history

Intercom

Speed dial

Features

Status

User settings
Admin settings

Submenus

Directory

Local directory

Base directory

LDAP

Blacklist

Features

DND

Call forward

Block anonymous

Dial as anonymous

Lift HS answer

Miss call alert

Call waiting

Call history

Missed calls

Received calls

Dialed calls

User settings

Language

Set date/time

NTP

Phone rename

Contrast

Ringers

Low batt tone

Link lost tone

Key tone

Edit password

Registration

MENU

to open it.

Admin settings

Network settings

Secure browsing

Provisioning

Edit PIN code

Edit password

Firmware update

Main menu

Items Submenu Description

Message Accessing your voice messages if a mailbox is provided by your service

provider or PBX. See "Listening to messages" on page 36.

Directory Accessing the available directories. See "Directories" on page 40.

Call history Accessing the lists of missed, received, and dialed call. See "Call history"

on page 36.

Intercom Making internal calls to the other extensions registered at the base

station. See "Making an intercom call" on page 30.

Speed dial See setting "Speed dial" on page 44.

Features See submenu "Features" on page 44.

Status Contains information on network and line settings and product info like

firmware version, model, and serial number of handset and base station.
See "Status" on page 46.

User settings See submenu "User settings" on page 46.

Admin settings See "Admin settings" on page 49.

v1.01

43

M215SC User Manual Configuring the handset

Speed dial

Keys 1 - 0 can be used to speed dial ten numbers by long-pressing the respective key. Setting the speed dial
numbers:

1. In the Main Menu of the handset, scroll to "Speed Dial" and press

$EF

6SHHGGLDO

(PSW\

(PSW\
(PSW\
(PSW\

$''

(GLW(QWU\

1DPH

1XPEHU

%$&. 6$9(

or

.

ENTER

Fig. 1 Fig. 2

2. Scroll to an "Empty" entry and press

ADD

(Fig. 1).

3. On the "edit entry" screen, enter a name and number (Fig. 2). If you want to assign a dierent outgoing
number ("line") than your handset's, scroll further down and also enter a line.

SAVE

4. Press

.

Features

Features Menu

Items Description

DND (do not disturb) When enabled, calls to the line/account/extension will not ring; the caller will

hear the busy signal. Setting: See "Do not disturb (DND)" on page 38.

Call forward Forwarding incoming calls: Always, when busy, or when the phone is not

answered. See "Call forwarding" on page 39.

Block anonymous See "Rejecting anonymous calls" on page 38.

Dial as anonymous See "Hiding your caller ID" on page 44.

Lift HS answer Answering calls by lifting the handset from the cradle. See "Answering calls by

removing handset from charger" on page 45.

Miss call alert Showing or hiding the total number of missed calls on the idle screen. See

"Missed call alert" on page 45.

Call waiting Turning call waiting o and on. The default setting is on. See "Call Waiting" on

page 31.

Hiding your caller ID

The default setting is "o".

ENTER

1. In the Main Menu of the handset, scroll to "Features" and press

2. In the Features menu, scroll to "Dial as anonymous" and press

or

or

ENTER

3. Scroll to the line (account/identity) whose caller ID you want to hide and press
on.

v1.01

44

.

.

. Its status changes to

M215SC User Manual Configuring the handset

%$&. 6(7

%$&. 6(7

%$&. 6(7

'LDODVDQRQ\PV

/LQH
2Q

/LQH
2II

4. Press

SET

to save and return to the "Features" menu.

Note: To turn caller ID for the account back on, follow the same instructions. Pressing

in

step 3 when the status of caller ID for the line is "o" will change the status to "on".

Answering calls by removing handset from charger

The default setting is "o". If you want to be able to accept calls by lifting the handset from the charger:

1. In the Main Menu of the handset, scroll to "Features" and press

2. In the Features menu, scroll to "Lift HS answer" and press

/LIW+6DQVZHU

/LIW+6DQVZHU
2II

or

or

ENTER

ENTER

.

.

3. Press . Its status changes to on.

4. Press

SET

to save and return to the "Features" menu.

Note: To return to the default setting, follow the same instructions. Pressing

in step 3 when

the status is "on" will change it to "o".

Missed call alert

The default setting is on; the "x missed calls" message (x is the total number of missed calls in the call history)
is displayed on the idle screen unless you clear the missed call list. Changing the setting:

1. In the Main Menu of the handset, scroll to "Features" and press

2. In the Features menu, scroll to "Miss call alert" and press

0LVVFDOODOHUW

6KRZDOHUW

+LGHDOHUW

3. Scroll down to "Hide alert" and press or

SET

to save and return to the "Features" menu.

Note: To turn the feature back on, scroll up to "Show alert" and press

or

or

ENTER

ENTER

.

.

or

SET

to save

and return to the "Features" menu.

Call waiting

The default setting is on; a second incoming call is announced by beeps at 5-second intervals and by the "Call
waiting" message on the display. See "Call Waiting" on page 31 on how to use this feature. Changing the
setting:

v1.01

45

M215SC User Manual Configuring the handset

%$&. 6(7

1. In the Main Menu of the handset, scroll to "Features" and press or

ENTER

2. In the Features menu, scroll to "Call waiting" and press

&DOOZDLWLQJ

6KRZDOHUW

+LGHDOHUW

3. Scroll down to "Hide alert" and press or

SET

or

to save and return to the "Features" menu.

Note: To turn the feature back on, scroll up to "Show alert" and press

ENTER

.

.

or

and return to the "Features" menu.

Status

These submenus contain information you may need for troubleshooting.

◦ Network. Information on the LAN network your phone system is connected to.
◦ Line. Information on the registration status of your SIP account(s).
◦ Product info. Firmware version, model, and serial number of handset and base station.

SET

to save

1. In the Main Menu of the handset, scroll to "Status" and press

6WDWXV

1HWZRUN

/LQH
3URGXFW,QIR

%$&. (17(5

2. In the Status menu, highlight the submenu you want to view and press or

3. Press

BACK

to return to previous screen.

or

ENTER

.

ENTER

.

User settings

Main Menu

Items Description

Language The handset language. See "Language" on page 47.

Set date/time Setting date and time and date and time formats. See "Date/time" on page 47.

NTP Shows the NTP time server used by your system.

Phone rename Displaying a dierent name on the screen instead of the default HANDSET. See

"Changing the name of the handset" on page 26.

Contrast Changing the level of the display's brightness. See "Contrast" on page 47.

Ringers See "Ringtone and ringtone volume" on page 48.

Low batt tone

See "Info tones low battery, lost link, and key touch tones" on page 49.Link lost tone

Key tone

Registration Registering and deregistering the handset. See "Registering the handset to the

base station" on page 25 and "Deregistering the handset from the base station"
on page 27, respectively.

v1.01

46

M215SC User Manual Configuring the handset

%$&. 6(7

%$&. 6(7

Language

ENTER

1. In the Main Menu of the handset, scroll to "User settings" and press

2. In the User settings menu, scroll to "Language" and press

/DQJXDJH

(QJOLVK

)UDQoDLV
(VSDxRO

or

ENTER

or

.

.

3. In the Language menu, highlight the language you want to use on the handset and press or

SET

to

save and return to the user settings menu.

Date/time

In this menu, you can set the date and time and the formats for displaying them on the handset. If your system
uses a time server, setting the date and time should normally not be necessary. The default formats are DD/
MM/YYYY (day/month/year) and 24-hour clock.

1. In the Main Menu of the handset, scroll to "User settings" and press

2. In the User settings menu, scroll to "Set date/time" and press

or

or

ENTER

ENTER

.

.

3. In the Set Date/Time menu, highlight the item you want to change or edit.

6HW'DWH7LPH

)RUPDW
00''<<<<

6HWGDWH


%$&. 6(7

4. Settings.

◦ Changing date or time format: Press

to change, then press

SET

to save and return to Set

Date/Time menu.

SET

◦ Editing date or the time: Use the keypad to edit, then press

to save and return to Set Date/

Time menu.

Contrast

1. In the Main Menu of the handset, scroll to "User settings" and press

2. In the User settings menu, scroll to "Contrast" and press

&RQWUDVW

/HYHO

/HYHO
/HYHO
/HYHO

or

ENTER

or

.

ENTER

.

3. The default level is 4. If you want the display to be brighter, highlight a lower level; if you want the display
to be darker, highlight a higher level.

SET

4. Press

v1.01

to save and to return to the user settings menu.

47

M215SC User Manual Configuring the handset

%$&. (17(5

Ringtone and ringtone volume

1. In the Main Menu of the handset, scroll to "User settings" and press

2. In the User settings menu, scroll to "Ringers" and press

5LQJHUV

5LQJHU9ROXPH

5LQJHU7RQH

3. In the Ringers menu, highlight volume or tone and press or

or

ENTER

ENTER

4. Settings.

◦ Volume:

a. Press

b. Press

5LQJHU9ROXPH

on the navigation key to increase, press to lower the volume.

SET

to save and to return to the Ringers menu.

or

.

.

ENTER

.

%$&. 6(7

◦ Ringtone.

a. Select the line (account/identity) whose ringtone you want to change and press

b. Select a melody. The highlighted melody is played.

SET

c. Press

to save and to return to the Ringers menu.

or

ENTER

.

v1.01

48

M215SC User Manual Configuring the handset

%$&. 6(7

%$&. 6(7

%$&. 6(7

Info tones low battery, lost link, and key touch tones

The default for each setting is "on".

◦ Low battery tone. The battery is empty or has a very low charge.

◦ Lost link tone. The connection to the base station has been lost.

◦ Touch tones of keypad keys and function key

BACK

.

1. In the Main Menu of the handset, scroll to "User settings" and press

or

ENTER

.

2. In the User settings menu, scroll to the respective submenu "Low batt tone", "Link lost tone", or "Key tone"

and press

/RZEDWWWRQH

/RZEDWWWRQH
2II

ENTER

or

/LQNORVWWRQH

/LQNORVWWRQH
2II

.

.H\7RQH

.H\7RQH
2II

3. Press to change the setting from on to o and vice versa.

SET

4. Press

to save and to return to the User settings menu.

Admin settings

The admin password is required every time you want to access this submenu. The default password is admin.

Main Menu

Items Description

Network settings Select IPv4 or IPv6, if necessary

Secure browsing

Provisioning Accessible after entering Login ID and Login PW to provisioning server. We

Edit PIN code The default PIN code for deregistering the handset from the base station is 0000

Edit password Editing user and admin passwords, following the prompts on the display. The

Firmware update The phone will check whether there is an update. If there is, the update will

Press

to change the setting from HTTP to HTTPS and vice versa. Changing

this setting requires the rebooting of the base station to take eect.

recommend using the phone's web user interface (WUI).

(4 x zero). To change it, follow the prompts on the display. If the PIN code has
been changed, it will also need to be entered when the handset is registered at
the base station.

defaults are:

• User password: user

• Admin password: admin

start, if not, the update will be cancelled. Follow the prompts on the display.

v1.01

49

M215SC User Manual Base station web user interface (WUI)

%$&. 2.

Base station web user interface (WUI)

The base station has a web user interface (WUI). If you log on in admin mode, you have access to all settings. In
user mode, you can view network status and registration information about your handset on the System Status
and Handset Status pages, and you can configure the following features:

◦ Call settings
◦ User preferences
◦ Base directory
◦ Blacklist (deny list)
◦ User password

Your computer must be connected to the same network as your base station in order for you to use the WUI.

Default user names and passwords

◦ For using the device in admin mode.

User name: admin
Password: admin

◦ For using the device in user mode.

User name: user
Password: user

Finding the IP address of the base station

To access the base station's web user interface (WUI), you need its IP address. You can look it up on any handset
registered at the base station (see "Registering the handset to the base station" on page 25).

MENU

IPv4

1HWZRUN

or

1. Press

2. In the Main Menu, scroll to "Status" and press

3. Press press

4. Press press

,3$GGUHVV


'+&3
(QDEOHG

to open the "Main Menu" of the handset.

ENTER

or

or

ENTER

. In the Network menu, "IPv4" is highlighted.

.

or

ENTER

. In the Status menu, "Network" is highlighted.

5. Make a note of the IP address. scroll to the respective submenu "Low batt tone", "Link lost tone", or "Key

tone" and press

or

ENTER

.

Accessing the WUI

1. Open a web browser on your PC. Enter the IP address, preceded by "http://" in the address bar (for
example: http://192.168.10.115) and press ENTER.

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M215SC User Manual Base station web user interface (WUI)

2. Enter your user name and password in the pop-up window:

3. Click on OK.

WUI structure and handling

The WUI always opens on the System Status page.

Fig. 1

Fig. 2

The long black bar at the top of the window contains the main menu. The vertical menu in the left sidebar of
the window shows the submenus of whatever main menu item you have clicked. Fig. 1 shows the WUI in admin
mode; Fig. 2 shows the menu bar in user mode, i.e., the Network menu item is not visible.

1. Click on an item in the top bar to open the page for the top item in the vertical menu on the left side of the
window.

2. Click on any other item in the sidebar to view that page.

3. When you have edited the settings on a page, always click on the Save button at the bottom of the page
before opening another page or logging out.

Main menu

• Status. This menu has two pages, System Status and Handset Status, which contain information on your
phone's hardware and software, SIP account registration, and network connection. Neither page has any
settings that can be changed.

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51

M215SC User Manual Base station web user interface (WUI)

• System. In user mode, this page contains the call settings and the user preference for the accounts.
In admin mode, the general account settings for setting up and registering the SIP accounts and the
assignment of SIP accounts to individual handsets are also accessible.

• Network. In user mode, this menu item is not visible in the top bar. In admin mode, this menu has two
pages, Basic and Advanced, where the network settings for IPv4 and IPv6, respectively, VLAN, VPN, etc. are
configured.

• Contacts. This is a page where the base station's phone directory that is accessible to all registered
handsets and the blacklist (deny list) are located and maintained. This is also where LDAP is configured.

• Servicing. This menu item contains numerous submenus with the time and date, language, and security
settings, as well as the settings for firmware updates, provisioning, certificates, and TR069.

User settings

The settings available in user mode can also be configured on the handset assigned to the respective account.

System page

• Call Settings.

General Call Settings Description

Anonymous Call Reject Select to block incoming calls without caller ID.

Enable Anonymous Call Select to make outgoing calls without your own caller ID information.

Do Not Disturb Setting Description

Enable DND Turning DND (do not disturb) on and o.

Call Forward Settings Description

Enable Call Forward Always Select to enable call forwarding for all calls on that account.

Enable Call Forward Busy Select to enable call forwarding for calls when you are on another call on that

account

Enable Call Forward No Answer Select to enable call forwarding for unanswered calls on that account.

Target Number Enter the number to which the calls will be forwarded.

• User Preferences. Select a language for the WUI from the drop-down menu. The default language is
English.

Contacts page

• Base Directory. This is the base station directory available to all handsets registered at the base station.

v1.01

Fig. 1

52

M215SC User Manual Base station web user interface (WUI)

The base station directory can contain up to 10 pages with 20 entries on each, and a total of 200 altogether. If it
has more than one page, the last line of the table of names shows which page you are viewing.

Viewing page 1

Fig. 2

Viewing page 2 of 2

Fig 3

Fig. 4

◦ Click Next to move to the next page.

◦ Click the number button to move to a previous page (Fig. 4).
◦ Click Last or First to move to the last or first page, respectively.
◦ When you are viewing the first or last page, the First (Fig. 2) or Last (Fig. 3) button, respectively, is

replaced by text.

◦ Click on the Select All radio button

◦ Click on the radio button

of an entry to select that entry.

to select all entries on the page.

◦ Click Sort By Last Name or Sort By First Name to change the parameter for sorting the entire directory.
◦ Click Add new entry to create a new entry.

Note 1: As a minimum, each entry must
contain one name (first or last) and one phone
number.

Note 2: Write phone and extension numbers as
they need to be dialed by the phone. Don't add
spaces, hyphens, dashes, etc.

Note 3: The ringtone selected for the entry will
be played by the handset when a call from the
contact is ringing.

◦ Click Edit to edit the entry on its own page.

◦ Click Delete Selected Entries to delete all entries whose radio button has a checkmark .
◦ Click Clear Directory to delete the entire directory.

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M215SC User Manual Base station web user interface (WUI)

• Blacklist (deny list). This directory contains the phone numbers of contacts whose calls you don't want to
ring on the phone. It looks like and is managed the same way as the base station directory.

Servicing page

In user mode, you can change the user password for the WUI on the Security page.

Admin settings

• Status. This menu has two pages, System Status and Handset Status. Neither page has any settings that
can be changed.

◦ System Status. View information on the base station's hardware and software, the registration status

of the six accounts, and the network connection.

◦ Handset Status. View name and registration status of the six possible handsets.

• System. In admin mode, this page contains the general account settings for setting up and registering

the SIP accounts, the call settings, and the user preference for the accounts. The pages for assigning SIP
accounts to and customizing the names of handsets are also accessible.

• Network. This menu, which is accessible in admin mode only, has two pages, Basic and Advanced, where
the network settings for IPv4 and IPv6, respectively, VLAN, VPN, etc. are configured.

• Contacts. This is a page where the base station's phone directory that is accessible to all registered
handsets and the blacklist (deny list) are located and maintained. This is also where LDAP is configured.

• Servicing. This menu item contains numerous submenus with the time and date, language, and security
settings, as well as the settings for firmware updates, provisioning, certificates, and TR069.

See "Appendix 1 - Base Station Settings" on page 55 for a list of all settings.

v1.01

54

M215SC User Manual Appendix 1 - Base Station Settings

Appendix 1 - Base Station Settings

User Settings

See "User settings" on page 52.

Admin settings

• Status. This menu has two pages, System Status and Handset Status. Neither page has any settings that
can be changed.

◦ System Status. View information on the base station's hardware and software, the registration status

of the six accounts, and network connection.

◦ Handset Status. View name and registration status of the six possible handsets.

• System. In admin mode, this page contains the general account settings for setting up and registering

the SIP accounts, the call settings, and the user preference for the accounts. The pages for assigning SIP
accounts to and customizing the names of handsets are also accessible.

• Network. This menu, which is accessible in admin mode only, has two pages, Basic and Advanced, where
the network settings for IPv4 and IPv6, respectively, VLAN, VPN, etc. are configured.

• Contacts. This is a page where the base station's phone directory that is accessible to all registered
handsets and the blacklist (deny list) are located and maintained. This is also where LDAP is configured.

• Servicing. This menu item contains numerous submenus with the time and date, language, and security
settings, as well as the settings for firmware updates, provisioning, certificates, and TR069.

System

System Account Management

Each account (1 to 6) has its own page. Click on the account to open it.

General Account Settings Description

Enable Account Enable or disable the SIP account. Select to enable.

Account Label Enter the name that will appear on the phone display when account x is selected. The

Account Label identifies the SIP account throughout the WebUI and on the handset
Dialing Line menu.

Display Name Enter the Display Name. The Display Name is the text portion of the caller ID that is

displayed for outgoing calls using account x.

User identifier Enter the User identifier supplied by your service provider. The User ID, also known as

the Account ID, is a SIP URI field used for SIP registration. Do not enter the host name
(e.g. "@sipservice.com"). The WebUI automatically adds the default host name.

Authentication name If authentication is enabled on the server, enter the authentication name (or

authentication ID) for authentication with the server.

Authentication password If authentication is enabled on the server, enter the authentication password for

authentication with the server.

Dial Plan Enter the dial plan, with dialing strings separated by a | symbol.

Inter Digit Timeout (secs) Sets how long the phone waits after any "P" (pause) in the dial string or in the dial

plan.

v1.01

55

M215SC User Manual Appendix 1 - Base Station Settings

Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account.

Feature Synchronization Enables the phone to synchronize with Broadworks Application Server. Changes to

features such as DND, Call Forward All, Call Forward No Answer, and Call Forward
Busy on the server side will also update the settings on the handset menu and WebUI.
Similarly, changes made using the handset or WebUI will update the settings on the
server.

DTMF method Select the default DTMF transmission method. You may need to adjust this if call

quality problems are triggering unwanted DTMF tones or you have problems sending
DTMF tones in general.

Unregister after reboot Enables the phone to unregister the account(s) after rebooting-before the account(s)

register again as the phone starts up. If other phones that share the same account(s)
unregister unexpectedly in tandem with the rebooting phone, disable this setting.

SIP Server Settings Description

Server address Enter the IP address or domain name for the SIP server.

Server port Enter the port number that the SIP server will use.

Registration Settings Description

Server address Enter the IP address or domain name for the registrar server.

Server port Enter the port number that the registrar server will use.

Expiration Enter the desired registration expiry time in seconds.

Registration Freq (secs) Enter the desired registration retry frequency in seconds. If registration using the

Primary Outbound Proxy fails, the Registration Freq setting determines the number of
seconds before a registration attempt is made using the Backup Outbound Proxy.

Outbound Proxy Settings Description

Server address Enter the IP address or domain name for the proxy server.

Server port Enter the port number that the proxy server will use.

Backup Outbound Proxy Settings

Server address Enter the IP address or domain name for the backup proxy server.

Server port Enter the port number that the backup proxy server will use.

Audio Settings Description

Codec priority 1 Select the codec to be used first during a call.

Codec priority 2 Select the codec to be used second during a call if the previous codec fails.

Codec priority 3 Select the codec to be used third during a call if the previous codec fails.

Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails.

Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails.

Enable voice encryption (SRTP) Select to enable secure RTP for voice packets.

Enable G.729 Annex B When G.729a/b is enabled, select to enable G.729 Annex B, with voice activity

detection (VAD) and bandwidth-conserving silence suppression.

Preferred Packetization Time (ms) Select the packetization interval time.

Quality of Service Settings Description

DSCP (voice) Enter the Dierentiated Services Code Point (DSCP) value from the Quality of Service

setting on your router or switch.

DSCP (signalling) Enter the Dierentiated Services Code Point (DSCP) value from the Quality of Service

setting on your router or switch.

v1.01

56

M215SC User Manual Appendix 1 - Base Station Settings

Signaling Settings Description

Local SIP port Enter the local SIP port.

Transport Select the SIP transport protocol:

TCP (Transmission Control Protocol) is the most reliable protocol and includes
error checking and delivery validation.

UDP (User Datagram Protocol) is generally less prone to latency, but SIP data may
be subject to network congestion.

TLS (Transport Layer Security)—the phone supports secured SIP signalling via
TLS. Optional server authentication is supported via user-uploaded certificates.
TLS certificates are uploaded using the configuration file.

Feature Access Code Settings Description

Voicemail Enter the voicemail access code. The code is dialed when the user selects a line from

the Message menu.

DND ON Enter the Do Not Disturb ON access code.

DND OFF Enter the Do Not Disturb OFF access code.

Call Forward All ON Enter the Call Forward All ON access code.

Call Forward All OFF Enter the Call Forward All OFF access code.

Call Forward No Answer ON Enter the Call Forward No Answer ON access code.

Call Forward No Answer OFF Enter the Call Forward No Answer OFF access code.

Call Forward Busy ON Enter the Call Forward Busy ON access code.

Call Forward Busy OFF Enter the Call Forward Busy OFF access code.

Anonymous Call Reject ON Enter the Anonymous Call Reject ON access code.

Anonymous Call Reject OFF Enter the Anonymous Call Reject OFF access code.

Anonymous Call ON Enter the Anonymous Call ON access code.

Anonymous Call OFF Enter the Anonymous Call OFF access code.

Voicemail Settings Description

Enable MWI Subscription When enabled, the account subscribes to the "message summary" event package. The

account may use the User ID or the service provider's "Mailbox ID".

Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI for the MWI subscription. If

left blank, the User ID is used for the MWI subscription.

MWI subscription expiration Enter the MWI subscription expiry time (in seconds) for account x.

Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications in addition to, or instead

of SUBSCRIBE and NOTIFY methods—are ignored for account x. If the phone receives
unsolicited MWI notifications, the Message Waiting LED will not light to indicate new
messages. Disable this setting if:

MWI service does not involve a subscription to a voicemail server. That is, the
server supports unsolicited MWI notifications.

you want the Message Waiting LED to indicate new messages when the phone
receives unsolicited MWI notifications.

NAT Traversal Settings Description

Enable STUN Enables or disables STUN (Simple Traversal of UDP through NATs) for account x. The

Enable STUN setting allows the phone to identify its publicly addressable information
behind a NAT via communicating with a STUN server.

Server address Enter the STUN server IP address or domain name.

Server port Enter the STUN server port.

Enable UDP Keep-Alive Enables or disables UDP keep-alives. Keep-alive packets are used to maintain

connections established through NAT.

Keep-alive interval (secs) Enter the interval (in seconds) for sending UDP keep-alives.

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57

M215SC User Manual Appendix 1 - Base Station Settings

Music on Hold Settings Description

Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller

puts the call on hold.

Network Conference Settings Description

Enable Network Conference Enables or disables network conferencing for account x.

Conference URI Enter the URI for the network bridge for conference handling on account x.

Session Timer Settings Description

Enable Session Timer Enables or disables the SIP session timer. The session timer allows a periodic

refreshing of a SIP session using the RE-INVITE message.

Minimum value (secs) Sets the session timer minimum value (in seconds) for account x.

Maximum value (secs) Sets the session timer maximum value (in seconds) for account x.

Call Settings

Each account (1 to 6) has its own call settings page. Click on the account to open it.

General Call Settings Description

Anonymous Call Reject Enables or disables rejecting calls indicated as "Anonymous."

Enable Anonymous Call Enables or disables outgoing anonymous calls. When enabled, the caller name and

number are indicated as "Anonymous."

Do not Disturb Setting Description

Enable DND Turns Do Not Disturb on or o.

Call Forward Settings Description

Enable Call Forward Always Enables or disables call forwarding for all calls on that line. Select to enable.

Target Number Enter a number to which all calls will be forwarded.

Enable Call Forward Busy Enables or disables forwarding incoming calls to the target number if

• the number of active calls has reached the maximum number of calls configured
for account x

• Call Waiting O is selected.

Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled.

Enable Call Forward No Answer Enables or disables call forwarding for unanswered calls on that line.

Target Number Enter a number to which unanswered calls will be forwarded.

Delay Select the number of rings before unanswered calls are forwarded.

User Preferences Settings

On this page you can select the language that appears on the WUI.

Handset Settings

On these pages you configure account assignments and names for the handsets registered at the base station.

◦ Account assignment.

- The Account Assignments table lists the maximum of six handsets, even if there a fewer handsets
registered. The registration status of currently registered handsets does not aect what is listed on
this table.

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M215SC User Manual Appendix 1 - Base Station Settings

- The table always displays the maximum six accounts, even if there are fewer SIP accounts enabled.

- If you have not entered any unique handset names yet, then the default name of "HANDSET"
appears.

- On the Account Assignments table, you can select which accounts will be available for both
incoming and outgoing calls on each handset.

- The handset will first attempt to use the account you select under Default when going o-hook.

◦ Handset Name.

- On the Handset Name page, you can enter a name for each Handset. The Handset Name will be
used throughout the WebUI and will appear on the handset Idle screen.

- The Handset Name is limited to a maximum of 11 characters.

- The default name is "HANDSET". Blank name fields are not allowed. If you click Save when any
fields are empty, an error message appears.

Network Settings

Basic Network Settings

Basic Network Settings Description

DHCP DHCP is selected (enabled) by default, which means the phone will get its IP address,

Subnet Mask, Gateway, and DNS Server(s) from the network. When DHCP is disabled,
you must enter a static IP address for the phone, as well as addresses for the Subnet
Mask, Gateway, and DNS Server(s).

Static IP When Static IP is selected, you must enter a static IP address for the phone, as well as

addresses for the Subnet Mask, Gateway, and DNS Server(s).

IP Address If DHCP is disabled, enter a static IP address for the phone.

Subnet Mask Enter the subnet mask.

Gateway Enter the address of the default gateway (in this case, your router).

Primary DNS

Secondary DNS

If DHCP is disabled, enter addresses for the primary and secondary DNS servers.

Advanced Network Settings

VLAN Settings Description

Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network. Select to enable.

VID Enter the VLAN ID (vlan 5, for example).

Priority Select the VLAN priority that matches the Quality of Service (QOS) settings that you

have set for that VLAN ID. Outbound SIP packets will be marked and sent according to
their priority. 7 is the highest priority.

LLPD-MED Settings Description

Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices

(LLDP-MED). LLDP-MED is a standards-based discovery protocol supported on some
network switches. It is required for auto-configuration with VLAN settings.

Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

802.1x Settings Description

Enable 802.1x Enables or disables the 802.1x authentication protocol. This protocol allows the phone

to attach itself to network equipment that requires device authentication via 802.1x.

Identity Enter the 802.1x EAPOL identity.

MD5 Password Enter the 802.1x EAPOL MD5 password.

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M215SC User Manual Appendix 1 - Base Station Settings

Contacts

Base directory settings

This is the "local" directory on the base station, as opposed to external, server-based directories like LDAP. On
the Base Directory page, you can manage directory entries that will be available on all handsets registered at
the base station. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back
up your contacts or import another local directory file, the page also enables you to export and import the base
directory.

◦ Adding, editing, and deleting entries and page navigation: See "Contacts" on page 60.

◦ For general information on the available directories, see "Directories" on page 40.

Base Directory Settings Description Range Default

First Name Enter the appropriate names in these fields.

Last Name

Ringer Tone Sets a unique ringer tone for calls from this

Account Sets the account used when you dial this

Work Number Enter the appropriate numbers in these

Mobile Number

Other Number

The maximum length of the first name and
last name fields is 15 characters.

directory entry.

directory entry.

fields.

N/A Blank

Auto, Tone 1–10 Tone 1

Default Account, Account
1–6

N/A Blank

Default Account

Blacklist (deny list) settings

Blacklist Settings Description Range Default

First Name Enter the appropriate names in these fields.

Last Name

Account Sets the account used when you dial this

Work Number Enter the appropriate numbers in these

Mobile Number

Other Number

The maximum length of the first name and
last name fields is 15 characters.

directory entry.

fields.

N/A Blank

Default Account, Account
1–6

N/A Blank

Default Account

LDAP settings

LDAP Settings Description

Enable LDAP When enabled, LDAP is available in the handsets' directory menu

Directory Name LDAP directory name

Server Address IP address of the LDAP server

Port Server port for LDAP

Version Select the LDAP protocol version supported on the phone. Ensure the protocol value

matches the version assigned on the LDAP server.

Authentication Scheme Select the LDAP server authentication scheme.

Authentication Name Enter the user name or authentication name for LDAP server access.

Authentication Password Enter the authentication password for LDAP server access.

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M215SC User Manual Appendix 1 - Base Station Settings

Base Enter the LDAP search base. This sets where the search begins in the directory tree

structure. Enter one or more attribute definitions, separated by commas (no spaces).
Your directory may include attributes like "cn" (common name) or "ou" (organizational
unit) or "dc" (domain component). Example: ou=accounting,dc=snom,dc=com

Maximum Number of Entries Sets the maximum number of entries returned for an LDAP search. Limiting the

number of hits can conserve network bandwidth.

Maximum Search Delay Enter the delay (in seconds) before the phone starts returning search results.

First Name Filter Enter the first name attributes for LDAP searching. The format of the search filter is

compliant to the standard string representations of LDAP search filters (RFC 2254).

Last Name Filter Enter the last name attributes for LDAP searching. The format of the search filter is

compliant to the standard string representations of LDAP search filters (RFC 2254).

Phone Number Filter Enter the number attributes for LDAP searching. The format of the search filter is

compliant to the standard string representations of LDAP search filters (RFC 2254).

First Name Attribute Sets the attribute for first name. What you enter here should match the first name

attribute for entries on the LDAP server (gn for givenName, for example). This
helps ensure that the phone displays LDAP entries in the same format as the Local
Directory.

Last Name Attribute Sets the attribute for last name. What you enter here should match the last name

attribute for entries on the LDAP server (sn for surname, for example). This helps
ensure that the phone displays LDAP entries in the same format as the Local
Directory.

Work Phone Number Attribute Sets the attribute for the work number. What you enter here should match the work

number attribute for entries on the LDAP server (telephoneNumber, for example).
This helps ensure that the phone displays LDAP entries in the same format as the
Local Directory.

Mobile Phone Number Attribute Sets the attribute for the mobile number. What you enter here should match the

mobile number attribute for entries on the LDAP server (mobile, for example). This
helps ensure that the phone displays LDAP entries in the same format as the Local
Directory.

Other phone number attribute Sets the attribute for the other number. What you enter here should match the other

number attribute for entries on the LDAP server (otherPhone, for example). This
helps ensure that the phone displays LDAP entries in the same format as the Local
Directory.

Lookup for Incoming Calls Enables or disables LDAP incoming call lookup. If enabled, the phone searches the

LDAP directory for the incoming call number. If the number is found, the phone uses
the LDAP entry for CID info.

Lookup in Dialing Mode Enables or disables LDAP outgoing call lookup. If enabled, numbers entered in pre-

dial or live dial are matched against LDAP entries. If a match is found, the LDAP entry
is displayed for dialing.

Servicing pages

Reboot

Click the Reboot button to reboot the phone and apply updated settings requiring reboot.

Time and Date

Time and Date Format Settings Description

Date Format Select a format from the drop-down menu. Available formats are day/month/year

(DD/MM/YY), month/day/year (MM/DD/YR), year/month/day (YR/MM/DD).)

Time Format Select 24-hour or 12-hour format from the drop-down menu.

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Network Time Settings Description

Enable Network Time Enables or disables getting time and date information for your phone from the

Internet.

NTP Server If Enable Network Time is selected, enter the URL of your preferred time server.

Use DHCP (Option 42) If Enable Network Time is selected, select to use DHCP to locate the time server.

Option 42 specifies the NTP server available to the phone. When enabled, the phone
obtains the time in the following priority:

1. Option 42

2. NTP Server

3. Manual time

If Enable Network Time is disabled or if the time server is not available, use Manual Time Settings to set the
current time. After entering the date and time, click on the Apply Now button to start the phone using the
manual settings.

Time Zone and Daylight Saving
Settings

Time Zone Select your time zone from the list.

Automatically adjust clock for
Daylight Saving

User-defined DST Select to set your own start and end dates and oset for daylight saving time. To

DST Start: Month

DST Start: Week

DST Start: Day

DST Start: Hour

DST End: Month

DST End: Week

DST End: Day

DST End: Hour
Daylight Saving Oset If User-defined DST is enabled, this specifies the daylight saving adjustment (in

Use DHCP (Option 2/100/101) If Enable Network Time is selected, select to use DHCP to determine the time zone

Description

Select to adjust the clock for daylight saving time according to the NTP server and
time zone setting. To disable daylight saving time adjustment, disable both this setting
and User-defined DST.

disable daylight saving adjustment, disable both this setting and Automatically adjust
clock for Daylight Saving.

If User-defined DST is enabled, set the start date and time for daylight saving: Month,
week, day, and hour.

If User-defined DST is enabled, set the end date and time for daylight saving: Month,
week, day, and hour.

minutes) to be applied when the current time is between Daylight Saving Start and
Daylight Saving End.

oset. Options 2, 100 and 101 determine time zone information.

Manual Time Settings Description

If Enable Network Time is disabled or if the time server is not available, use Manual Time Settings to set the
current time. After entering the date and time, click on the Apply Now button to start the phone using the
manual settings.

Date Select the current year, month, and day. Click the Date field and select the date from

the calendar that appears.

Time Sets the current hour, minute, and second. Click the Time field, and enter the current

time. You can also refresh the page to update the manual time settings.

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Firmware Upgrade

Use one of the following methods to update the firmware:

◦ Auto Upgrade. Retrieving a firmware update file from a remote host computer and accessed via a

URL. This central location may be arranged by you, an authorized dealer, or your SIP service provider.
Enter the URL under Firmware Server Settings. Click Update Base Firmware Now and Update Handset
Firmware Now to update immediately.

◦ Manual Upgrade. Using a file located on your computer or local network. No connection to the Internet

is required. Consult your dealer for access to firmware update files. Click Manual Upgrade to view the
page where you can manually upgrade the phone firmware.

Firmware Server Settings Description

Base Firmware URL The URL where the phone base station firmware update file resides. This should be a

full path, including the filename of the firmware file.

Handset Firmware URL The URL where the handset firmware update file resides. This should be a full path,

including the filename of the firmware file.

Server authentication name Authentication username for the firmware server.

Server authentication password Authentication password for the firmware server.

Provisioning settings

Provisioning Server Settings Description

Server URL URL of the provisioning file(s). The format of the URL must be RFC 1738 compliant, as

follows:
"<schema>://<user>:<password>@
<host>:<port>/<url-path>" "<user>:<password>@" may be empty.
"<port>" can be omitted if you do not need to specify the port number.

Server authentication name User name for access to the provisioning server

Server authentication password Password for access to the provisioning server

Plug-and-Play Settings Description

Enable PnP Subscribe Select to enable the phone to search for the provisioning URL via a SUBSCRIBE

message to a multicast address (224.0.1.75). The phone expects the server to reply
with a NOTIFY that includes the provisioning URL. The process times out after five
attempts.

DHCP Settings Description

Use DHCP Options Enables the phone to use DHCP options to locate and retrieve the configuration

file. When selected, the phone automatically attempts to get a provisioning server
address, and then the configuration file. If DHCP options do not locate a configuration
file, then the server provisioning string is checked.
Note: Ensure that DHCP is also enabled on the “Basic Network Settings” page.

DHCP Option Priority 1 If DHCP is enabled, sets the DHCP Option priority. Select the highest priority option.

DHCP Option Priority 2 If DHCP is enabled, sets the DHCP Option priority. Select the second highest priority

option.

DHCP Option Priority 3 If DHCP is enabled, sets the DHCP Option priority. Select the third highest priority

option.

Vendor Class ID (DHCP 60) DHCP Option 60 is available to send vendor-specific information to the DHCP Server.

User Class Info (DHCP 77) DHCP Option 77 is available to send vendor-specific information to the DHCP Server.

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Resynchronization Settings Description

Mode Sets which files for which the phone checks. It can check for configuration files,

firmware update files (from the URL entered on the Firmware Server Settings page),
or both.
Note: When checking for both configuration and firmware files, the firmware URL
can be within the config file. This firmware URL takes take precedence over the URL
on the Firmware Server Settings page. It will also update the URL on the Firmware
Server Settings page. This allows you to change the firmware URL automatically.

Bootup Check Sets the phone to check the provisioning URL for new configuration and/or firmware

files upon bootup. The update is applied as part of the reboot process.

Schedule Check: Disable When selected, disables regularly scheduled file checking.

Schedule Check: Interval Sets an interval for checking for updates. After selecting Interval, enter the interval in

minutes between update checks.

Schedule Check: Days of the Week Select to enable weekly checking for updates on one or more days. After selecting

Days of the Week, select the day(s) on which the phone checks for updates.

Start Hour Select the hour of the day on which the phone checks for updates.

End Hour Select the hour of the day on which the phone stops checking for updates.

Use encryption Enables an AES-encrypted configuration file to be decrypted before being applied to

the phone. Select if the configuration file has been secured using AES encryption.

Passphrase If the configuration file has been secured using AES encryption, enter the 16-bit key.

Security Settings

On the Security page you can change the admin and user passwords and enter web server settings and trusted
IPs.

Web Server Settings Description

HTTP Server port Port used by the HTTP server. The default is 80.

Enable Secure Browsing When enabled, the HTTPS protocol is used, and you must select the HTTPS server

port in the next step.

HTTPS Server port Port used by the HTTPS server. The default is 443.

Note: Changing the web server settings will reboot the base station.

Certificates

• Device Certificate. You can upload an optional web server certificate to the base station to establish a

secure connection between phone and server. If a certificate is not available, the base station's self-signed
certificate will be used during the connection transaction.

• Trusted Certificates.

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System Logs

• On the Syslog Settings page, you can enter settings related to system logging activities. It supports the

following logging modes:

◦ Syslog server

◦ Volatile file

Settings Description

Enable Syslog Enable log output to syslog server.

Server address Syslog server IP address.

Server port Syslog server port.

Log Level Sets the log level. The higher the level, the larger the debug output.

5—ALL

4—DEBUG

3—INFO

2—WARNING

1—ERROR

0—CRITICAL

The logging levels are:

CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal
component failure or file system error).

ERROR: Non-urgent failures - unexpected conditions that won't cause the device to malfunction.

WARNING: An indication that an error or critical condition can occur if action is not taken.

INFO: Normal operational messages.

DEBUG: Developer messages for troubleshooting/debugging purposes.

• Under Network Trace, you can capture network trac related to the phone's activity and save the capture

as a .pcap file. The file can be used for diagnostic and troubleshooting purposes.

Performing a network trace:

1. Start a network trace by clicking Start. The button changes to Stop.

2. Stop the network trace by clicking Stop.

3. Save the trace by clicking Save to file. Your browser should prompt you to save the capture.pcap file.

• Under Download Log, you can save the system log to a file.

1. Click Save Log to file.

2. After your browser prompts you to save the system.log file, save the file in the desired location.

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