● snom D765
● snom D785
End of Life
● snom 710 **See Limitations
● snom D710 **See Limitations
● snom 720 **See Limitations
● snom 760 **See Limitations
Step 1: Upgrade to the Required firmware
Ensure that the phone is running on the required firmware by 3CX. In case the device needs manual updating
download the latest distributed required firmware by 3CX here. Read how to check what firmware the phones
are running on and how to upgrade them in this guide: How to manual upgrade snom IP phones.
Step 2: Factory Reset the IP Phone
Before provisioning the IP phone, the phone must be brought back to factory defaults in case the device has
residual settings of a previous configuration. To reset the device read our How to Factory Reset the snom 7 or
D7 series phones document.
Step 3: Provision the phone
There are several methods to provision a phone:
● Plug & Play - For phones on the local LAN or behind the 3CX SBC.
● RPS - For phones on remote networks that will connect directly to 3CX and use STUN
For more information, see “When can I use which provisioning method?”
Local LAN or SBC: Provision via Plug’n’Play
1. Connect the phone to the network. A PnP request will be sent automatically to 3CX.
2. Go to the 3CX Management Console ⇒ “Phones” page. The new phone will be marked in Bold.
3. Click on the BOLD entry and choose between “Assign Ext” or “Add Ext”, depending on whether
you want to assign the phone to an existing extension or create a new one.