SNOM D315, D305 User guide
User Manual
IP Phone D315 | D305
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ...........................................................7
Important information ......................................................................................................8
Safety instructions ................................................................................................................. 8
SELV (Safety Extra Low Voltage) compliance ..............................................................8
Standards conformance ........................................................................................................ 9
Product specifications ...........................................................................................................9
Disposal of the device ............................................................................................................ 9
Cleaning ....................................................................................................................................9
Setting up the phone ...................................................................................................... 10
Delivery Content ....................................................................................................................10
Attaching and detaching the footstand .............................................................................10
Attaching for desktop placement .................................................................................10
Attaching for wall mounting ..........................................................................................11
Detaching ..........................................................................................................................11
Rotating the tab of the cradle .............................................................................................11
Connecting the phone ..........................................................................................................12
Connecting a headset ...........................................................................................................13
Connecting a V2.0 Expansion Module ...............................................................................14
Initializing and registering the phone ...............................................................................14
Prerequisites ....................................................................................................................14
Initialization ......................................................................................................................15
What to do if initialization and registration are unsuccessful ................................17
Correcting the clock ........................................................................................................17
Getting to know your phone .......................................................................................... 18
At a glance .............................................................................................................................18
LED indicators .......................................................................................................................20
Call indicator ....................................................................................................................20
Function key LEDs ...........................................................................................................20
LED on MWI key ...............................................................................................................20
Hard keys ...............................................................................................................................21
Freely programmable function keys with LEDs ........................................................21
Context-sensitive, programmable function keys ......................................................21
Navigation, confirmation, and cancel keys .................................................................21
Preprogrammed, variably programmable function keys ........................................22
Alphanumeric Keypad ....................................................................................................22
Input modes and navigation ................................................................................22
Entering numerals, letters, special characters, and symbols .....................23
2
Display layout ........................................................................................................................24
In idle mode ......................................................................................................................24
When the phone is active ...............................................................................................26
Settings ...................................................................................................................................26
Phone settings .................................................................................................................26
Settings available in administrator mode .......................................................27
Settings available in user mode ........................................................................28
Display settings ...............................................................................................................29
Adjusting backlight and contrast on the phone's display .............................29
Adjusting display settings for connected D3s ................................................30
The phone's web interface .............................................................................................32
Opening the web interface .................................................................................33
How the web interface works ............................................................................34
Web settings overriding manual phone settings ...........................................34
User mode/administrator mode ........................................................................................35
Directories ...................................................................................................................... 37
Directory .................................................................................................................................37
Definitions, explanations ...............................................................................................37
Directory entries ...................................................................................................37
Contact Types ........................................................................................................38
Outgoing identity ..................................................................................................38
Group ......................................................................................................................38
Ringtones ..........................................................................................................................38
Adding/Editing Entries on the Phone ..........................................................................39
Adding new entry manually ...............................................................................39
Adding new entry from call list .........................................................................39
Adding current caller ...........................................................................................39
Sorting entries ......................................................................................................39
Editing existing entry ...........................................................................................40
Deleting an entry ..................................................................................................40
Adding/editing entries on the web interface .............................................................40
Adding new entry .................................................................................................40
Editing an entry ....................................................................................................41
Deleting entry on web interface ........................................................................43
Dialing from phone directory ........................................................................................43
Deleting whole directory ................................................................................................43
Importing/Exporting Directory .....................................................................................43
External directories ..............................................................................................................44
LDAP ..................................................................................................................................44
Contacts ............................................................................................................................44
3
Using the phone ............................................................................................................. 45
Making calls ...........................................................................................................................45
Selecting identity for current outgoing call ...............................................................45
Using dierent audio devices .......................................................................................45
Handset ..................................................................................................................45
Headset ..................................................................................................................45
Speakerphone .......................................................................................................45
Handset or headset and casing speaker .........................................................45
Using dierent dialing methods ...................................................................................46
Auto dial .................................................................................................................46
Redialing ................................................................................................................46
Calling number from call history (missed, received, dialed calls) ..............46
Calling number from phone directory ..............................................................46
Calling number from external directory ..........................................................46
Speed dialing ........................................................................................................47
Calling emergency numbers ..............................................................................47
Call completion .....................................................................................................47
Number guessing (auto completion) ................................................................48
Accepting calls ......................................................................................................................48
Using dierent audio devices .....................................................................................48
Automatically accepting calls .......................................................................................49
Call pick-up from another extension ...........................................................................49
Call waiting .......................................................................................................................50
Active calls .............................................................................................................................51
Hold ....................................................................................................................................51
One call on hold ....................................................................................................51
Holding multiple calls ..........................................................................................51
Conference .......................................................................................................................52
Initiating a conference .........................................................................................52
Conference screen navigation ...........................................................................52
Transferring calls ............................................................................................................53
Attended transfer .................................................................................................53
Blind transfer ........................................................................................................54
Terminating calls ..................................................................................................................55
Missed Calls ...........................................................................................................................55
Call lists ..................................................................................................................................56
Rejecting or redirecting incoming calls ............................................................................57
Manually ............................................................................................................................57
Automatically ...................................................................................................................57
Rejecting anonymous calls ............................................................................................58
4
Call forwarding .....................................................................................................................58
Making/changing the settings on the phone and turning on call forwarding .......59
Turning o call forwarding ............................................................................................60
Turning forwarding of all calls on/o with a programmable function key ..........60
Configuring the function keys ....................................................................................... 61
Function keys on Snom phones .........................................................................................62
Programming the function keys ..........................................................................................63
Example 1, Extension monitoring and call pick-up ..................................................64
Example 2, Extension monitoring and call pick-up on D3 expansion module .....65
Example 3, Speed dialing ..............................................................................................66
Example 4, Changing setting of context-sensitive key .............................................67
Customizing the phone settings ................................................................................... 68
Identities/accounts ...............................................................................................................68
Configuring and editing identity/account ...................................................................68
Assigning ringtones .............................................................................................................70
Date and time formats .........................................................................................................70
Date ....................................................................................................................................71
Time ...................................................................................................................................71
Time zone ...............................................................................................................................72
Language settings of phone and web interface ..............................................................73
Phone language ...............................................................................................................73
Web interface language .................................................................................................73
Dial tones ...............................................................................................................................74
Emergency numbers ............................................................................................................74
Call forwarding .....................................................................................................................74
Call completion .....................................................................................................................76
Call waiting ............................................................................................................................77
Hiding my caller ID ...............................................................................................................77
Rejecting anonymous calls .................................................................................................78
Number guessing .................................................................................................................78
Speed dial ..............................................................................................................................79
Software update ............................................................................................................. 80
Manual update .......................................................................................................................80
Auto provisioning ..................................................................................................................80
Troubleshooting ............................................................................................................. 81
Reboot .....................................................................................................................................81
Hard reboot ............................................................................................................................81
Reset to factory values ........................................................................................................81
TFTP Update ..........................................................................................................................82
5
Manual initialization .............................................................................................................82
Contacting Snom Support ...................................................................................................82
Traces ......................................................................................................................................83
Appendix 1 - Display Symbols and Icons ..................................................................... 84
Symbols found in the function key line ............................................................................84
Display indications ...............................................................................................................86
Appendix 2 - Status Messages ....................................................................................... 87
Appendix 3 - Wall Mounting ............................................................................................ 88
Appendix 4 - Programmable Functions ....................................................................... 90
Freely programmable functions ........................................................................................90
Key Events ..............................................................................................................................94
Appendix 5 - GNU General Public License ..................................................................... 96
6
D315 | D305 User Manual Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2016 Snom Technology Aktiengesellschaft
All Rights Reserved.
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology AG.
All other product names and names of enterprises are the property of their respective owners.
Product specifications are subject to change without notice.
Snom Technology AG reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are subject to the protection
of copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third
parties without express written permission may result in legal proceedings in the criminal courts as
well as civil courts.
When this document is made available on Snom’s web page, Snom Technology AG gives its
permission to download and print copies of its content for the intended purpose of using it as a
manual. No parts of this document may be altered, modified or used for commercial purposes without
the express written consent of Snom Technology AG.
Although due care has been taken in the compilation and presentation of the information in this
document, the data upon which it is based may have changed in the meantime. Snom therefore
disclaims all warranties and liability for the accurateness, completeness, and currentness of the
information published, except in the case of intention or gross negligence on the part of Snom or
where liability arises due to binding legal provisions.
Our firmware includes some source code that may be used and modified by anyone and everyone
under the GNU Public License (GPL) (see "Appendix 5 - GNU General Public License" on page 96),
provided they, in turn, make it available to everyone else with the same licensing agreement. Please
go to https://www.snom.com/footer/source-code-gpl-open-source/ for the original GPL license and
the source code of components licensed under GPL and used in Snom products.
7
D315 | D305 User Manual Safety, Disposal, Cleaning of Product
Important information
Please read the instructions on safety and disposal and on how to set up and use the device before
using it and also give them to other users to read or inform those users of their contents. Save this
manual and do not give the device to third parties without it.
Safety instructions
Follow the instructions in this manual and other applicable documentation of the device.
• If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly
recommended by Snom Technology. Other power supplies may damage or destroy the phone,
aect its behavior, or induce noise.
• Avoid placing the cables where people may trip over them or where they may be exposed to
mechanical pressure as this may damage them.
• This device is for indoor use only! NOT FOR OUTDOOR USE!
• Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms,
or damp basements). Do not immerse the device in water and do not spill or pour liquids of any
kind onto or into the device.
• Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not
use the device if you smell gas or other potentially explosive fumes.
• Do not use the device during thunderstorms. Lightning striking the power grid may cause electric
shocks.
• Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects
such as needles or pins. Please ensure before each use that no such objects are present.
SELV (Safety Extra Low Voltage) compliance
Safety status of input/output connections comply with SELV requirements.
Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV)
circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits,
and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45
(8P8C) connectors. Use caution when connecting cables.
8
D315 | D305 User Manual Safety, Disposal, Cleaning of Product
Standards conformance
This device complies with the essential health, safety, and environmental requirements of
all relevant European directives.
This phone is FCC Class B certified and meets US health, safety, and environmental
standards.
The declaration of conformity can be requested from
Snom Technology AG
Wittestr. 30 G
13509 Berlin, Germany
Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may
also result in the loss of CE conformity and the FCC certification. In case of malfunction contact
authorized service personnel, your seller, or snom.
Product specifications
• Safety: IEC 60950
• Certification: FCC Class B
• CE Mark
• Ethernet:
◦ D315: 2 x IEEE 802.3/1 Gigabit switch
◦ D305: 2 x IEEE 802.3 10/100 Mbps switch
• Power: Power over Ethernet (PoE), IEEE 802.3af, Class 1. If PoE is not available, the Snom power
adapter A6 (not included in delivery) can be ordered separately: Snom PN 00004325.
• Connectors:
◦ 2 x RJ45: 1 x LAN, 1 x PC
◦ D315 only: 1 x USB 2.0, type A
◦ 1 x proprietary Snom connector for EHS Advanced or Expansion Module V2.0
◦ 2 x 4P4C for handset and optional wired headset (headset not included)
Disposal of the device
This device is subject to European Directive 2012/19/EU and may not be disposed of with
general household garbage.
If you do not know where you may dispose of the device at the end of its lifespan, contact
your municipality, your local waste management provider, or your seller.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the
surface or internal electronics of the device.
9
D315 | D305 User Manual Setting up the Phone
Setting up the phone
Delivery Content
Quick Installation
Guide
GNU
General Public License
- Base phone unit
- Footstand
- Handset
- Handset cord
- Ethernet cable
- Quick Installation Guide, GNU General Public Licence
Attaching and detaching the footstand
The footstand can be attached in two dierent positions, depending on whether the phone will be
placed on a desk or mounted on a wall. To avoid scratching or otherwise damaging the phone, we
recommend turning it upside down and placing it on a soft piece of cloth.
Attaching for desktop placement
11
2
22
Fig 1 Fig. 2
1
1. Insert the snap-fits on the longer ends of the footstand into the holes marked (Fig. 1 and 2).
2. Tilt the footstand towards you and insert the snap-fits on the shorter ends into the holes
marked (Fig. 1 and 2).
10
D315 | D305 User Manual Setting up the Phone
Attaching for wall mounting
See "Appendix 3 - Wall Mounting" on page 88.
Detaching
Lightly press the snap-fits of the footstand inwards (Fig. 1) and, at the same time, tilt the footstand
backwards and lift it from its anchorage in the mounting holes (Fig. 2).
Fig. 1 Fig. 2
Rotating the tab of the cradle
The phone is delivered with the tab level with the inner edge of the cradle (Fig. 1)-. If you are going
to mount the phone on a wall, we recommend that you rotate the tab 180°. After rotation, the tip of
the tab (Fig. 4) will protrude slightly above the edge of the cradle. The small rectangular hole in the
receiver casing fits perfectly over the now protruding tip, holding the receiver safely in place in the
upright position on the wall.
Fig. 1 Fig. 2 Fig. 3 Fig. 4
1. Slide the plastic tab from the cradle (Fig. 2)
2. Rotate the tab 180°.
3. Slide the tab back into the cradle (Fig. 3).
The wall mounting instructions are attached at "Appendix 3 - Wall Mounting" on page 88.
11
D315 | D305 User Manual Setting up the Phone
Connecting the phone
D315
only:
USB 2.0
Type A
PC NET DC 5V
If PoE not available (adapter not included in delivery)
Wenn PoE nicht verfügbar (Netzteil nicht im Lieferumfang enthalten)
S'il n'y a pas de PoE (bloc d‘alimentation non inclus dans la boîte)
Si no se dispone de PoE (fuente de alimentación non incluido)
Se non disponibile PoE (alimentatore non incluso)
Optional
Optionel
Opzionale
Opcional
12
D315 | D305 User Manual Setting up the Phone
?
The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE
is not avaible in your network, with the separately available 5V DC Snom power adapter A6, Snom PN
00004325.
• Plug the Ethernet (network) cable into the RJ45 connector labeled “NET”, and plug the other end
into the network side to establish a data link.
If PoE is not available, insert the plug of the A6 power supply into the connector labeled "5V DC"
and hook up the plug to the wall outlet.
• The second RJ45 connector, labeled “PC”, is for daisy-chaining further Ethernet devices without
the need for a second Ethernet connection line.
Connecting a headset
You can use wired as well as wireless headsets with the phone.
• Wired headsets
If you want to use a wired headset, connect it to the RJ audio jack labeled "
Note: If both a wired and a wireless headset are connected to the phone, incoming calls
will go to the wireless headset.
• Wireless headsets
◦ Connecting the base station of your headset via the Snom EHS Adapter.
- Connect the Snom EHS to the connector labeled "
- For more information on how to connect the Snom EHS Advanced and the headset, please
refer to the Quick Installation Guide of the Snom EHS Advanced that came with the device
and to the manual of your wireless headset.
◦ D315 only: Connecting the headset to the phone via a Bluetooth-compatible adapter.
Insert the adapter into the USB port of the phone. See also the Quick Start Guides of the Snom
USB BT and the Snom HS BT or the manual of the third-party headset.
Attention: The default settings for USB headsets are VID=0a12:PID=100d:HOOK=38/1
for 8.7.2.11 and higher.
".
".
- If your phone is running an earlier firmware version, enter these parameters manually on
the phone's web interface at > Advanced > Audio > text field of "Audio parameters". Click
on the question mark
- If you are using a dierent headset, whatever the firmware version, enter the parameters
of the headset manually on the phone's web interface at > Advanced > Audio > text field of
"Audio parameters". Click on the question mark
to use for your respective headset.
to look up the parameters.
?
13
to find out which parameters you need
D315 | D305 User Manual Setting up the Phone
Connecting a V2.0 Expansion Module
If you have an Expansion Module V2.0 (discontinued product), you can use it with the D315 and D305
phones by connecting it to the phone‘s connector labeled
warning:
Warning: Attach the module to the phone with one screw only, using the top hole.
Using a screw in the bottom hole will damage the phone‘s PCB!
, but please note and heed the following
The Quick Start Guide Snom Expansion Module V2.0 can be downloaded here: http://wiki.snom.com/
Accessories/Expansion_Module.
Initializing and registering the phone
Prerequisites
To be able to use VoIP, you or your company must have:
• A broadband internet connection.
• Access to the internet via a router. This could be a separate device available in various versions
from many dierent manufacturers or in the form of a router on a server or a PC.
• Account information provided by your network administrator or a VoIP account with a VoIP service
provider who supports the VoIP SIP standard. The phone supports up to 4 VoIP accounts with one
or more VoIP providers.
The registration information received from your Internet service provider or your network
administrator may dier and may contain required and optional data. The required data normally
includes:
• Account (usually the phone number). On Snom phones, an account is called an "identity".
• Registrar
• Password
User name, authentication name, and outbound proxy may also be required. These are settings that
can only be configured on the web interface of the phone after it has been successfully registered. If
14
D315 | D305 User Manual Setting up the Phone
your provider or your network provides a mailbox account, that setting is also configured on the web
interface. For more information, see "Identities/accounts" on page 68.
Initialization
Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to
initialize.
Note: Normally the initialization is completely automatic, using DHCP. If the phone
cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?
If your network does not support DHCP, press
gateway, and DNS server manually. Ask your Internet service provider or your network
administrator for them.
and enter the IP address, netmask, IP
Watch the display and, when asked to, make selections with
save with
.
1. You will be prompted in English to select a language. Use
applicable, and press
to save the highlighted language.
on the navigation key and
to select another language, if
2. Next, you will be prompted in the language of your choice to select a time zone. This aects the
time shown on your display.
Fig. 1 Fig. 2 Fig. 3
Fig. 4
◦ Press to move up or down the list one item at a time. When all time zones are shown
(Fig. 3 and 4), you also have the option to jump to the beginning of the next time zone by
pressing the function key underneath
.
◦ Press the function key underneath
to show only those time zones where the selected
phone language is spoken. If you have selected English, all time zones are shown.
◦ Press the function key underneath
to show all time zones and all countries or cities
within the individual time zones, if there are any (Fig. 3).
◦ Press
to save the selected time zone (Fig. 4).
3. Next, you will be prompted to select the tone scheme of a country. This aects the dial tone you
hear when you pick up the receiver. Dierent countries use dierent dial tones.
15
D315 | D305 User Manual Setting up the Phone
◦ Press to move up or down the list one item at a time.
◦ Press
to save the selected country's tone scheme.
4. The display shows the "Welcome" screen. Press any key to log on.
5. Enter the account number and save with .
Note: See "Entering numerals, letters, special characters, and symbols" on page 23
on how to enter numbers and letters.
6. Enter the registrar and save with
.
7. If required, enter the password received from your Internet service provider or administrator and
press
After successful registration you will see the phone symbol
.
and the registered account (identity) in
the identity line underneath the date/time bar:
Infobar with date& time
Identity line
Note: If you see the account on the display preceded by X and the phone is not working,
the server may be down, either for servicing or due to a malfunction. The registration
and initialization should be completed as soon as the server is up and running again.
You may want to check with your administrator or your provider if nothing happens
within a reasonable amount of time.
16
D315 | D305 User Manual Setting up the Phone
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the Snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone’s web interface. See "Opening the
web interface" on page 33 for more information.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider. See "Identities/accounts" on page 68 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are dierent from Snom’s standard factory settings. Snom’s web page
lists numerous providers and PBXs that have been tested for interoperability with
our phones and specific settings that may be required. Do not change the standard
configuration unless you know what you are doing. Expert help may be required.
Correcting the clock
The phone receives the time and date from your NTP time server. If the time and/or date on the
display are incorrect, you may need to set the correct time zone.
• Changing the settings on the phone and on the web interface: See "Time zone" on page 72.
If the time is still incorrect, there may be a problem with the time server. Contact your network
administrator or your IP provider.
Default formats:
• Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Date and time formats"
on page 70.
• Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format
DD.MM.YEAR, e.g. 23.11.2010: See "Date and time formats" on page 70.
17
D315 | D305 User Manual Getting to Know Your Phone
Getting to know your phone
At a glance
The factory settings at a glance:
Call LED
Handset
speaker
Outgoing
identity:
• Blinking fast: Incoming call
• Steady light: Busy
Handset
microphone
Handset
rest tab
Casing
speaker
Alphanumeric
keypad
Display idle screen
MWI key
with LED
P1: Line (L1)
P2: Line (L2)
P3: Directory
P4: Transfer
P5: Mute
Casing
microphone
Audio control keys
Adjusting the volume
◦ of the ringer when the phone is idle or ringing
◦ of the handset/casing loudspeaker when in a
call
Toggling between handsfree and handset
mode. Press to dial number and accept calls
on speakerphone.
Headset mode on/o
Freely programmable keys P1 - P5 with LED
Default setting is printed on paper insert.
• Line:
◦ Fast-blinking LED: Incoming call. Press line key or
to accept
◦ Steadily lit LED: In call
◦ Slow-blinking LED: Call on hold
◦ LED o : Line is free
• Directory: Steadily lit LED
• Mute: Steadily lit LED
18
D315 | D305 User Manual Getting to Know Your Phone
Navigation keys
• Canceling actions & input, and returning to previous screen
• Terminating calls on speakerphone
and in headset & handset modes
• Turning o call LED after missed call
• From idle screen.
Settings menu
Selecting identity for outgoing
calls
• In other contexts: Navigate up
down (settings, lists)
/
• From idle screen
Missed calls
• In other contexts
Navigate/space left
Dedicated, customizable function key
MWI key with LED
◦ LED is lit when message is waiting on mailbox (if mailbox supplied on PBX)
◦ Press key to listen to message(s)
Star key
• In editing mode:
◦ Press for one second to change input mode (numerals >
lower case > upper case)
◦ Press briefl y to type *
• On idle screen: Press for 3 seconds to lock/unlock the keypad
• Confi rming, saving actions & input,
and returning to previous screen
• Accepting calls on speakerphone and
in headset mode
• From idle screen: Dialed calls
(redial)
:
:
• From idle screen
Received calls
• In other contexts
Navigate/space right
Pound (hash) key
• I n editing mode:
Press briefl y to type #
:
:
Context-sensitive, programmable function symbols and function keys
Functions available on idle screen. Default settings and icons depend on fi rmware installed on phone.
Internal phone directory
Settings menu
Forwarding all calls (turning CFwd on) /
Status information (call forwarding active, passwords not set, missed calls, etc.) or, if no status info,
Turning Do not Disturb (DND) on and o
(turning CFwd o )
Press the function key underneath the display symbol to
activate the function, open the list etc. depicted by the symbol
above the key.
19
D315 | D305 User Manual Getting to Know Your Phone
LED indicators
Call indicator
The bright-red LED situated at the top of the display indicates incoming, ongoing, held, and missed
calls. It will be:
• Blinking rapidly when a call is coming in
• Glowing steadily when dialing, when in a call, and when you have missed a call. To turn the LED
o after a missed call, press the left arrow
and simultaneously turn o the LED.
• Blinking slowly when you have put a call on hold
Function key LEDs
Depending on the function mapped onto the key, the LEDs of the key will be activated when the key
event occurs. The factory default settings are printed on the paper insert; see "At a glance" on page
18.
on the navigation key to open the Missed calls menu
• Line (L1 and L2):
◦ Fast-blinking LED: Incoming call. Press the blinking line key or
◦ Steadily lit LED: In call
◦ Slow-blinking LED: Call on hold
◦ LED o: Line is free
• Directory: Steadily lit LED when searching in or editing the directory
• Transfer: The LED is o.
• Mute: Steadily lit LED when the microphone is muted.
• When other functions are mapped onto the keys, the LEDs may glow or blink. For example: When
the "extension" function has been mapped onto a key to monitor an extension, the LED will
◦ blink rapidly when a call is ringing on the extension;
◦ glow steadily when the extension is busy;
◦ be o when the extension is not busy.
to accept
LED on MWI key
The LED glows red when there is a new message on the mailbox.
20
D315 | D305 User Manual Getting to Know Your Phone
Hard keys
Freely programmable function keys with LEDs
These are freely programmable function keys that can be programmed on the Function Keys page of
the phone's web interface, keys P1 - P5. For information on how to map functions onto these keys,
see "Configuring the function keys" on page 61. The factory default settings are printed on the
paper insert; see "At a glance" on page 18.
Context-sensitive, programmable function keys
These function keys can be programmed on the "Function Keys" page of the phone's web interface
with a number of key events; these functions will then be available when the phone is in idle mode.
For more information, see "Configuring the function keys" on page 61 . For the factory default
settings, see "At a glance" on page 18.
You cannot change the functions that are available when the phone is active, e.g., when you are in a
call, when the phone is ringing, etc. Depending on the activity, dierent functions will be available.
Navigation, confirmation, and cancel keys
can be programmed with the key events available in their drop-down menus. See "Configuring the
function keys" on page 61 for further information. Factory settings:
Navigation key
• On idle screen: Press to open Settings menu
• In other contexts: Moving up the list one item/button at a time
• On idle screen: Press to select identity for outgoing calls
• In other contexts: Moving down the list one item at a time
• On idle screen, press to open the list of missed calls and to turn o the call
• On idle screen: Open the list of dialed calls, redial.
• Press to accept calls on speakerphone and in headset mode.
LED indicating missed call(s)
• In text fields, press to move the cursor to the left one character at a time.
• On idle screen, press to open the list of received calls
• In text fields, press to move the cursor to the right one character at a time.
• Press to confirm actions/settings and return to preceding screen.
• Press to terminate calls on speakerphone and in headset and handset modes.
• Press to cancel actions and return to preceding screen.
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D315 | D305 User Manual Getting to Know Your Phone
Preprogrammed, variably programmable function keys
The factory default settings are printed on the paper insert; see "At a glance" on page 22. Other
functionalities can be programmed onto them. See "Configuring the function keys" on page 61 for
more information.
Directory
Transfer
Mute
Phone directory. See "Directory" on page 37 for further information.
Transfer key. See "Transferring calls" on page 53 for further information.
Muting and unmuting the microphone when in a call.
MWI Key
Message key. The key's LED is lit when a new message is waiting on the mailbox. Press
the key to retrieve messages.
Audio Control Keys
Press the right or left edge of the key to adjust the volume
• of the ringer when the phone is idle or ringing
• of microphone/loudspeaker when in call
• Toggling between handsfree and handset mode
• Dialing numbers on speakerphone
• Accepting calls on speakersphone
Toggling between headset and handset modes.
Note: Handset mode overrides headset mode. When the handset is picked up, the
headset symbol in the status line will be replaced by the handset symbol, indicating
that you can now use only the handset for the call. The phone will return to headset
mode when the handset is placed in the cradle, and the headset symbol will reappear
in the status line.
Alphanumeric Keypad
Input modes and navigation
Current audio mode
(
, , )
Current input mode
Next input mode
Changing input mode
Move cursor to the left
Move cursor to the right
Delete character to
the left of the cursor
Input modes:
123: Numerals
abc: Lower case
ABC: Upper case
letters
Redial
Pool: Directory,
LDAP, call lists
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D315 | D305 User Manual Getting to Know Your Phone
Press any key on the alphanumeric keypad or pick up the handset to open the "Enter Number" screen.
The current input mode is indicated underneath the cursor. Press the left function key underneath the
display to switch to the input mode indicated by the symbol directly above it in the function key line.
Text underneath cursor
= current input mode
Press function key to switch to input mode
indicated by symbol in function key line
123
abc
ABC
Entering numerals, letters, special characters, and symbols
When entering letters and special characters, pause briefly after each character until the cursor has
moved forward so that you won't overwrite the last character you entered. Pausing is not necessary
when entering numerals.
Numerals. In numeral mode, press the respective number key to type the number printed on the key.
Letters. When in input modes lower and upper case letters, press the alphanumeric key with the
respective letter one, two, three, or four times quickly to type the first, second, third, or fourth letter
printed on the key. Pause briefly after each letter.
Example: In lower case letter mode, press the "2" key once to type an "a", twice to
type a "b", and three times to type a "c".
Letters with accents and umlauts. When in input modes lower and upper case letters, press the
alphanumeric key with the basic form of the respective letter as many times as necessary. Pause
briefly after each letter. Available letters with accents and umlauts depend on the phone's language
setting.
Example: If the phone language is German, press key "2" four times to type "ä".
Entering special characters and symbols. In input modes lower and upper case letters, press keys
"0" and "1" one or more times quickly. Pause briefly after each character or symbol.
• Period. Press "1" once.
• Space ("˽"). Press "0" once.
• Underscore ("_"). Press "0" twice.
• Special characters listed in the following table. Press "1" as many times as indicated:
1x . 2x + 3x @ 4x 1 5x : 6x ,
7x ? 8x ! 9x - 10x _ 11x / 12x \ 13x (
14x ) 15x ; 16x & 17x % 18x * 19x #
20x < 21x = 22x > 23x $ 24x [ 25x ]
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D315 | D305 User Manual Getting to Know Your Phone
When active
In idle mode
Display layout
Info bar/status
Confi gured
identities
Function key line
Context-sensitive function key symbols Context information
Fig. 1
In idle mode
In idle mode, the display presents the following information:
Info bar/status line
• When there are no status messages or if they have been deleted until the next reboot: Date and
time.
• When there are status messages: Any of numerous messages concerning the current status
of the phone might be displayed in this bar, for example the availability of a firmware update, a
reboot being required, etc. If there is more than one current status message at any one time, the
one with the highest priority will be shown. Some of the status messages you may see in idle
mode are:
◦ The text "Missed:" and the total number of missed calls.
◦ The texts "Forward All:", "Forward when busy:", or "Forward after timeout:" and the phone
number calls will be forwarded to.
◦ The warnings "HTTP Password not set" and "Admin Password not set". They can be turned o
by either setting the passwords or turning them o manually.
Deleting or temporarily suppressing status messages:
◦ Messages will be deleted automatically when the underlying cause is removed, i.e., call
forwarding is turned o, HTTP password is set, etc.
◦ Temporarily suppressing messages: Press
, if the button is available, or
>
Information > 1 Status info to open the "Status info" screen. Use / to select an item from
the list. Press
to view details of the selected item, if available; press
to delete the
selected item.
Context area: Configured identities.
Outgoing identity
• The current outgoing identity is indicated by a black phone symbol and the
extension number or name. If there is more than one active identity, the black
phone symbol is preceded by an arrow:
is your identity for the call.
• Select a dierent identity for the next call by pressing
. When you call someone, this
on the navigation key.
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D315 | D305 User Manual Getting to Know Your Phone
Active identity
• An active identity that is not the current outgoing identity is indicated by a white
phone symbol.
• Can be called
• Can be selected as the outgoing identity for making calls by pressing
on the
navigation key
X
Identity not properly registered
Note: Identities can be deactivated without removing the registration settings by
changing their status to "inactive" on the phone's web interface. Inactive identities are
not displayed on the idle screen. They cannot be called or selected as the outgoing
identity. To deactivate the identity, open the phone's web interface > Configuration
Identity (1-4).
1. Change the "Identity active" setting to o.
2. Click on Re-Register.
3. Click on Save.
For information on configuring new identities or modifying existing ones, see "Identities/accounts" on
page 68.
Function key line
The symbols on the buttons in this line depict the functions that can be activated by pressing the
function key underneath the respective symbol. See "Appendix 1 - Display Symbols and Icons" on
page 84 for a complete list. The factory defaults are:
Directory. See "Directory" on page 37.
Settings menu. See "Settings" on page 26.
Displaying all currently available status messages. This key is available whenever a
status message becomes newly available even when a dierent function is mapped
Forwarding all calls (on/o). See "Call forwarding" on page 58.
onto the far-right function key underneath the display. The default mapping is DND.
Press the key to display the status messages; press
to delete the highlighted
status message. When all messages have been deleted, the symbol will disappear
from the function key line; the message in the status line will also disappear.
The function mapped onto the key is now available on this key again. If you have
mapped the "Status messages" function onto the key, the key will remain blank until
a new status message becomes available or until a reboot when all current status
messages will be displayed anew.
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D315 | D305 User Manual Getting to Know Your Phone
Turn "do not disturb" (DND) mode on and o for all identities registered on the phone. In
DND mode incoming calls do not ring; callers hear the busy signal.
Exception: Phone numbers on your directory's VIP list
(see "Contact Types" on page 38).
When DND is on, you'll see the DND symbol on the display (Fig. 1).
Fig. 1 Fig. 2
Note: If you want to turn on DND for one or more, but not all of the
identities (Fig. 2), use the identity settings on the phone's web user
interface, Configuration Identity [1-4], Features tab, DND.
When the phone is active
The display will inform you of any activity the phone is engaged in (see Fig. 1 on page 24). This
information is presented in the form of text or symbols or both.
Info/status bar. Name of current activity and time.
Context area
Depending on the activity, this area will contain symbols (incoming call ringing, outgoing call
ringing, list entries, etc.) and text like the phone number calling, the extension number being called,
conference partners, etc. (see Fig. 1 on page 24).
Function key line
Depending on the current activity of the phone, the key function key line will present various functions
that can be activated by pressing the function key underneath the respective symbol. See "Appendix
1 - Display Symbols and Icons" on page 84 for a list of available functions.
Settings
A comparatively small number of settings can be adjusted on the phone; many more are available on
the phone's web interface.
Phone settings
Press
press their number on the alphanumeric keypad or scroll to the setting and press
or to open the settings menu on the display. To open submenus and settings,
.
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D315 | D305 User Manual Getting to Know Your Phone
Settings available in administrator mode
In administrator mode, all settings of the phone menu and on the phone's web interface are
accessible.
1 Preferences 2 Call Features 3 Identity 4 Network 5 Maintenance 6 Information
1 Date & Time 1 Call forwarding
1 Time zone 1 Forward all
US date format
2
3
24-hour clock
2 Forward
when busy
3 Forward
after timeout
4 Time 2 Outgoing calls 2 Edit user
5 Date 1 Auto dial 4 Logo user 2 User name
6 NTP server
2 Tone scheme
3 Ringer
4 Language
2 Auto redial
on busy
3 Number
guessing
4 Call
completion
5 Hide own
outgoing ID
1 Outgoing
identity
2 Reregister
user
3 Edit user 2 IPv6
1 IP Settings 1 Security 1 Status info
1 IPv4 1 User mode
2 Set keyboard
lock PIN
1 Hotdesking 2 Webserver 3 Webserver
1 Webserver
type
5 Logo all 3 Password
1 Webserver
type
2 User name
3 Password
6 Call voicemail 3 VLAN 2 Reboot
1 VLAN ID 3 Reset values
2 VLAN
Priority
4 Check for SW
update
5 Display 3 Incoming calls 3 Reset VLAN 5 Vision
1 Contrast
2 Backlight on
activity
3 Backlight
when idle
4 Expansion
modules
1 Appearance
2 Backlight on
activity
3 Backlight
when idle
1 Reject
anonymous
2 Call waiting
3 Auto answer
indication
4 WLAN
1 Scan WLAN
networks
2 Manual
setup
3 Switch o
WLAN
5 Ethernet
detection
6 802.1X
(3)
2 System info
3 Help
4 Contrast
6 Fkeys
1 Feature keys
2 Line keys
3 Keys on
SXM/UXM
7 Wireless techn
(1)
Only when expansion modules are connected to the phone.
(2)
Only if phone model has a built-in adapter for wireless technology.
(3)
Pressing this key will put the phone in user mode; many settings will not be
accessible (see next page). The administrator password will be needed to
return the phone to admin mode.
NOTE: The factory default administrator password is 0000 (4 x zero). For
(1)
(2)
security reasons, we recommend that you set your own administrator
password. Be sure to write it down and store it in a safe place because if
it is lost or forgotten, you will not be able to return the phone from user to
administrator mode and gain access to all phone settings.
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D315 | D305 User Manual Getting to Know Your Phone
Settings available in user mode
1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information
1 Date & Time 1 Call forwarding 1 Outgoing identity 1 Security 1 Status info
US date format
1
24-hour clock
2
3 Time
1 Forward all 2 Reregister user
2 Forward when
busy
3 Forward after
timeout
4 Date 2 Outgoing calls
2 Tone scheme 1 Auto dial
3 Ringer
4 Language
2 Auto redial on
busy
3 Number
guessing
5 Display 4 Call completion
1 Contrast
2 Backlight on
activity
3 Backlight when
idle
4 Expansion
modules
1 Appearance
2 Backlight on
activity
3 Backlight when
idle
5 Hide own
outgoing ID
3 Incoming calls
1 Reject
anonymous
2 Call waiting
3 Auto answer
indication
3 Call voicemail
1 Administrator
mode
(3)
2 Set keyboard
lock PIN
2 Reboot
3 Check for SW
update
2 System info
3 Help
4 Contrast
6 Fkeys
(1)
Only when expansion modules are connected to the phone.
1 Feature keys
2 Line keys
3 Keys on SXM/
(1)
UXM
7 Wireless techn
(2)
(2)
Only if phone model has a built-in adapter for wireless technology.
(3)
Pressing this key will put the phone in administrator mode. The
administrator password is needed to return the phone to admin
mode.
NOTE: The factory default administrator password is 0000 (4 x
zero). If it doesn't work, someone changed it. Please ask your
administrator or your IP Service Provider.
Most of the individual settings are described elsewhere in this manual: See "Using the phone" on
page 45 and "Customizing the phone settings" on page 68.
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D315 | D305 User Manual Getting to Know Your Phone
Display settings
Backlight and contrast on the display of the phone and on the displays of any connected expansion
modules can be adjusted separately for the times when the phone is active and when the phone is
idle. Lowering backlight intensity lowers the energy consumption of the devices. The backlight when
idle can be reduced to zero vertical bars.
NOTE: When the phone has been inactive for a specified number of seconds it will
switch the backlight to idle mode. This setting is available only on the phone's web
user interface, not on the phone itself. The phone setting is applied to all D3 extension
modules connected to the phone, as well.
Adjusting backlight and contrast on the phone's display
• Intensity of backlight
1. Press
or the function key underneath
, if the symbol is available.
2. Press 1 Preferences.
Fig. 1
3. Press 5 Display.
4. Press 2 Backlight on activity or 3 Backlight when idle (Fig. 2).
5. Press the right or left arrow on the navigation key or the function key underneath the right or
left arrow in the function key line (Fig. 3 and 4) to increase (
) or decrease ( ) the backlight's
intensity.
6. When done, press
Fig. 2 Fig. 3 Fig. 4
to save and return to the Display menu (Fig. 2).
• Period of inactivity. The number of seconds after which the phone will switch from activity to idle
backlight can be set on the phone's web interface only.
1. Open the phone's web interface (see "Opening the web interface" on page 33).
2. Click on Preferences (see "How the web interface works" on page 34).
3. Enter the number of seconds in the text field of "Dim after (in seconds)" (in the General
Information section. The default is 20 seconds.
4. Click on "Apply" and "Save".
• Contrast
1. Press
or the function key underneath
, if the symbol is available.
2. Press 1 Preferences (see Fig. 1, above).
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D315 | D305 User Manual Getting to Know Your Phone
3. Press 5 Display.
4. Press 1 Contrast.
Fig. 5
5. Press the right or left arrow on the navigation key or the function key underneath the right or
left arrow in the function key line to increase ( ) or decrease ( ) the contrast.
6. When done, press
to save and return to the Display menu (Fig. 2).
Adjusting display settings for connected D3s
The intensity of the backlight on the displays is adjusted separately for the phone and the connected
D3 expansion modules. Lowering backlight intensity lowers the energy consumption of the devices.
You can also set how the labels of the keys are presented on the display, i.e., as lines or as tiles .
Note: The number of seconds after which the D3 expansion modules will switch
from activity to idle backlight is the number set for the phone display's backlight (see
"Adjusting backlight and contrast on the phone's display" on page 29).
• Appearance. This setting determines whether the data is presented in tiles or lines. It is adjusted
separately for each module, i.e, the first D3 in the daisy-chain is listed as no. "1", the second one
as no. "2", and the third one as no. "3". For more information on the modules' display layout, refer
to the user manual at http://wiki.snom.com/D3/Documentation.
1. Press
or the function key underneath
, if the symbol is available.
2. Press 1 Preferences (see Fig. 1 on page 29).
3. Press 5 Display.
4. Press 4 Expansion Modules.
Fig. 6
5. Press 1 Appearance.
Fig. 7 Fig. 8 Fig. 9
6. Press 1, 2, and/or 3 to change and simultaneously save the display layout of the first, second,
or third connected D3 expansion module, respectively, from lines to tiles and vice versa
(Fig. 8 and 9), or scroll to the respective setting and press
7. Press
to return to the Expansion modules menu (Fig. 7); press for approx. 3 seconds to
.
return to the idle screen.
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