Page 1
User Manual
TM
ZEEMSGB342A Rev. A
Start
Page 2
Quick Links
Scanner
Intelligent Diagnostics
Compact Scan Module
OBD Direct
Guided Component Tests
Scope Multimeter
Information
Vehicle History
Data Manager
Help
System Settings
General Information
Getting Started
Maintenance
Quick Reference Information
Using Page Controls
Table of Contents (TOC)
Click a Topic
Contents
i
Page 3
Contents Table of Contents
Table of Contents
Safety Information ....................................................................................... 1
READ ALL INSTRUCTIONS.......................................................................... 1
Safety Signal Words ...................................................................................... 1
Safety Message Conventions ........................................................................ 2
Safety Message Example .............................................................................. 2
Important Safety Instructions ......................................................................... 2
Using This Manual ....................................................................................... 3
Page Navigation Controls ............................................................................. 3
Conventions................................................................................................... 3
Hyperlinks................................................................................................ 3
Procedures .............................................................................................. 3
Bold Text ................................................................................................. 3
Symbols...................................................................................................4
Terminology............................................................................................. 4
Notes and Important Messages .............................................................. 4
Quick Reference .......................................................................................... 5
Introduction .................................................................................................... 5
Main Topic Links............................................................................................ 5
Quick Links .................................................................................................... 5
Support Contact Information .......................................................................... 5
Phone / E-mail - Technical Assistance .................................................... 5
Website: .................................................................................................. 5
Information Service ........................................................................................5
Product Training Videos................................................................................. 6
Common Abbreviations Used ........................................................................ 6
Section 1: General Information................................................................... 7
Introduction .................................................................................................... 7
Main Topic Links............................................................................................ 7
Internal Battery Pack ...............................................................................9
Turning On/Off, and Emergency Shutdown ................................................... 9
Turning On .............................................................................................. 9
Turning Off ............................................................................................. 9
Emergency Shutdown ........................................................................... 10
Configure Shortcut (S) Button ............................................................... 11
Advanced (menu selection) .................................................................. 11
Camera (Taking Pictures)............................................................................ 11
Using the Camera ................................................................................. 11
Viewing Pictures.................................................................................... 12
Windows (Applicable Features / Operations) .............................................. 12
Wi-Fi (Wireless) Setup .......................................................................... 12
Windows Taskbar.................................................................................. 12
Windows Taskbar Notification Area ..................................................... 12
Touch Screen and Stylus...................................................................... 12
Virtual Keyboard (Entering Text).......................................................... 13
Sleep Mode (Auto Off Display).............................................................. 14
E-Mail Client Setup ............................................................................... 15
Calibrating the Touch Screen...................................
Operating
Accessories (Optional Equipment) ............................................................. 18
Diagnostic Tool Technical Specifications .................................................... 19
Section 2: Getting Started - Diagnostic Suite Program ......................... 20
Introduction.................................................................................................. 20
Main Topic Links.......................................................................................... 20
The ShopStream Diagnostic Suite Program................................................ 20
Home Screen Layout................................................................................... 20
Function Icons ............................................................................................. 21
Menu Icon.................................................................................................... 22
Section 3: Compact Scan Module (CSM) ................................................ 23
Introduction.................................................................................................. 23
Main Topic Links.......................................................................................... 23
Power Source .............................................................................................. 23
LED Indicators ............................................................................................. 24
Audible Alerts .............................................................................................. 24
LED Flashlight (built-in) ............................................................................... 24
Basic Operation ........................................................................................... 25
Firmware Updates ....................................................................................... 28
Troubleshooting........................................................................................... 29
System Restore .......................................................................... 18
Safety Information................................................................................. 22
Help....................................................................................................... 22
Connecting the CSM ............................................................................. 25
Pairing and Hardware Status Icons....................................................... 26
............................. 17
ii
Page 4
Contents Table of Contents
Error Messages .....................................................................................30
Out of Range Alarm............................................................................... 30
Loss of Connection - Recovery Procedures.......................................... 30
Technical Specifications .............................................................................. 31
Section 4: Scanner ....................................................................................32
Introduction .................................................................................................. 32
Main Topic Links..........................................................................................32
Scanner Overview .................................................................................32
Basic Scanner Operation (Quick Start) ................................................. 33
Identifying the Vehicle .......................................................................... 33
Selecting a Vehicle System...................................................................34
Selecting a Vehicle System Test/Function ............................................ 35
Exiting Scanner ..................................................................................... 36
Menu Options (lower toolbar icon) ............................................................... 36
File.........................................................................................................37
Tools......................................................................................................37
Help ....................................................................................................... 37
Codes Menu (Viewing Codes) ..................................................................... 38
Display Codes (Code List)..................................................................... 38
Clear Codes .......................................................................................... 39
Freeze Frame/Failure Record Data....................................................... 39
Code Scan ................................................................................................... 40
Saving, Viewing and Printing Code Scan Data .....................................42
Clear All Codes Read by Code Scan .................................................... 42
Data (Viewing PIDs)..................................................................................... 42
Data Screen Overview .......................................................................... 42
Using Triggers .......................................................................................52
Functional Tests .......................................................................................... 56
Functional Resets and Procedures ....................................................... 57
Generic Functions........................................................................................ 57
Troubleshooter.............................................................................................58
Demonstration Modes................................................................................. 59
Scanner Demonstration (Introduction to Intelligent Diagnostics)................. 59
Section 5: Intelligent Diagnostics ........................................................... 63
Introduction .................................................................................................. 63
Main Topic Links..........................................................................................63
Accessing Intelligent Diagnostics................................................................. 63
Main Menu and Basic Navigation ............................................................... 64
Code Results Dropdown Menu .................................................................... 65
Top Repairs Graph ...................................................................................... 66
Technical Bulletins (OEM Information) ........................................................ 66
Smart Data .................................................................................................. 67
About Prearmed Smart Data PIDs ........................................................ 68
Functional Tests and Reset
Procedures ........................................................................................ 68
Guided Component Tests (GCTs)............................................................... 69
Real Fixes.....................................................
Tips
.............................................................................................................. 71
............................................... 71
Repair Information ....................................................................................... 71
Section 6: OBD Direct .............................................................................. 72
Introduction.................................................................................................. 72
Main Topic Links.......................................................................................... 72
Main Menu................................................................................................... 72
OBD Diagnose............................................................................................. 72
Start Communication............................................................................. 72
Connector Information........................................................................... 75
Manual Protocol Selection .................................................................... 75
OBD Health Check ...................................................................................... 75
Global OBD II Code Check ................................................................... 75
Global OBD II Clear Codes ................................................................... 76
Section 7: Guided Component Tests....................................................... 77
Introduction.................................................................................................. 77
Main Topic Links.......................................................................................... 77
Safety Information ....................................................................................... 77
General Information..................................................................................... 78
Configuring the Favorites List ............................................................... 78
Menu Icon ............................................................................................. 79
Top Level Menu Items........................................................................... 79
Vehicle Identification.................................................................................... 81
Tests............................................................................................................ 82
View Meter ............................................................................................ 82
Performing a Test.................................................................................. 83
Section 8: Scope and Multimeter Operations ........................................ 84
Introduction.................................................................................................. 84
Main Topics Links........................................................................................ 84
Measurement Out of Range Indicator .................................................. 85
Getting Started ............................................................................................ 85
iii
Page 5
Contents Table of Contents
Technical Specifications
(Scope Module) ........................................................................................... 86
Tests and Capabilities (Quick Reference) .............................................87
Digital Multimeter (DMM)....................................................................... 88
Graphing Multimeter (GMM).................................................................. 89
Lab Scope .............................................................................................90
Ignition Scope (Secondary Ignition Tests).............................................91
Presets .................................................................................................. 92
General Instructions..................................................................................... 92
Test Lead / Probe Connection............................................................... 92
Using the Scope Module Remotely ....................................................... 93
Pairing and Hardware Status Icons....................................................... 94
Test Lead / Probe Calibration................................................................ 94
Main Screen and Toolbars........................................................................... 95
Scope/Meter (Upper) Toolbar................................................................ 96
Main Body of the Screen ....................................................................... 96
Setup Menu (Preferences)........................................................................... 96
Trace Controls Menu............................................................................. 97
Trigger Setup Menu............................................................................... 97
View Controls ........................................................................................ 97
Setup Controls..................................................................................... 101
Control Panel and Settings ........................................................................ 103
Display Modes..................................................................................... 104
Control Panel (Trace Controls Quick Reference)................................ 105
Profile Icon .......................................................................................... 105
Channel Icon .......................................................................................106
Probe Icon ........................................................................................... 106
Peak Detect Icon ................................................................................. 106
Filter Icon............................................................................................. 107
Invert Icon............................................................................................108
Coupling AC Icon ................................................................................ 108
Slope (Trigger) Icon............................................................................. 108
Scale (Vertical / Y-axis) .......................................................................108
Sweep Scale (X-axis) .......................................................................... 109
Min, Live and Max Display Panel ........................................................ 110
Zero Baseline Adjustment ................................................................... 110
Threshold Auto/Manual (GMM Only)...................................................110
Triggers...................................................................................................... 113
Trigger Setup Menu............................................................................. 113
Trigger Operation ................................................................................ 114
Cursors................................................................................................ 115
Saving and Reviewing Scope / Multimeter Data Files............................... 117
About the Data Buffer ......................................................................... 117
Saving Data Files / Configurations...................................................... 117
Record/Playback Control Toolbar ....................................................... 118
Stopping and Reviewing Data Files .................................................... 118
Snapshot Icon ..................................................................................... 119
Using the Zoom Function .......
............................................................. 120
Test Leads and Accessories ..................................................................... 121
Channel 1 Lead................................................................................... 122
Channel 2 Lead................................................................................... 122
Channel 3 Lead .................................................................................. 122
Channel 4 Lead................................................................................... 122
Alligator Clips and Probes................................................................... 122
Secondary Ignition Coil Adapter Lead and Clip-on Adapter (optional) 123
Inductive RPM Pickup Adapter (optional) ........................................... 123
Low Amp Current Probe (optional)...................................................... 123
Temperature Probe Adapter (optional) ............................................... 123
Pressure Transducers and Adapters (optional) .................................. 124
Waveform Demonstration Tools (optional).......................................... 124
General Reference ................................................................................... 125
Basic Setup Tips (unknown signal type) ............................................ 125
Using Known Good Waveforms .......................................................... 126
Troubleshooting Signals ..................................................................... 126
Units of Measurement / Conversions .................................................. 127
Glossary of Common Terms .............................................................. 129
Section 9: Information............................................................................. 131
Topic Links ................................................................................................ 131
Introduction ............................................................................................... 131
Connection.......................................................................................... 132
Status (Alert) Messages...................................................................... 132
Getting Started .......................................................................................... 132
Vehicle Identification ........................................................................... 132
The Snap-on Information Application ........................................................ 133
Main Screen........................................................................................ 133
Overview.................................................................................................... 137
Fault Code Search ............................................................................. 137
Maintenance ............................................................................................. 137
Repair Data ............................................................................................... 139
Electronics ................................................................................................ 142
Electronic Systems.............................................................................. 143
iv
Page 6
Contents Table of Contents
Fuses and Relays................................................................................ 147
Locations .............................................................................................147
Electronic Procedures ......................................................................... 148
Warning Lights and Indicators............................................................. 148
SmartPACK™ ........................................................................................... 148
SmartCASE .........................................................................................149
Recall Data.......................................................................................... 150
Technical Service Bulletins ................................................................. 150
Section 10: Vehicle History..................................................................... 151
Introduction ................................................................................................ 151
Main Topic Links........................................................................................151
Toolbar Icon Functions .............................................................................. 152
Activate............................................................................................... 152
View..................................................................................................... 152
Delete .................................................................................................. 153
Manage .............................................................................................. 153
Search and Show All ........................................................................... 153
Settings .............................................................................................. 154
Section 11: Data Manager ....................................................................... 155
Introduction ................................................................................................ 155
Main Topic Links........................................................................................155
Data Manager Screen Layout.................................................................... 155
General Information ................................................................................... 156
File Location .......................................................................................156
Moving / Copying Files .......................................................................156
Viewing Saved Files ...........................................................................156
About Saved Folder/File Structure ...................................................... 156
Toolbar Icon Functions ............................................................................. 157
Email ................................................................................................... 157
Vehicle System Report Viewer .................................................................158
Image Viewer ............................................................................................ 159
Scanner DataViewer ..................................................................................159
Menu Bar............................................................................................. 160
Display Toolbar ................................................................................... 162
Navigation Tools.................................................................................. 162
Customizing the Display...................................................................... 163
Customizing the Parameter List ......................................................... 164
Section 12: Help....................................................................................... 166
Introduction ................................................................................................ 166
Toolbar Icons............................................................................................. 166
Page Navigation Controls ......................................................................... 167
Section 13: System Settings .................................................................. 168
Introduction................................................................................................ 168
Topic Links ................................................................................................ 168
Shop Information ....................................................................................... 169
Data Backup .............................................................................................. 169
Backup .............................................................
................................... 169
Restore ............................................................................................... 170
Code Scan (Timestamp)............................................................................ 170
Section 14: ShopStream Update Tool (SST) ......................................... 171
Topic Links ................................................................................................ 171
Basic Operation ......................................................................................... 171
Manual Download...................................................................................... 172
Installing Software Updates....................................................................... 173
Installing Software Upgrades..................................................................... 174
Section 15: Maintenance......................................................................... 176
Introduction................................................................................................ 176
Main Topic Links........................................................................................ 176
Cleaning .................................................................................................... 176
Cleaning the Diagnostic Tool .............................................................. 176
Cleaning the Touch Screen................................................................. 176
Cleaning the Compact Scan Module (CSM) ....................................... 176
Battery Pack .............................................................................................. 177
Safety ................................................................................................. 177
Battery Pack Replacement.................................................................. 178
Battery Pack Disposal ......................................................................... 178
Screen Protector Installation ..................................................................... 179
Stylus Tip Replacement (Touch Screen)................................................... 180
Legal Information .................................................................................... 181
Trademarks ............................................................................................... 181
Copyright Information ................................................................................ 181
Software License Information .................................................................... 181
Patent Information ..................................................................................... 181
Disclaimer of Warranties and Limitation of Liabilities ................................ 181
***IMPORTANT INFORMATION***........................................................... 181
v
Page 7
Safety Information
'$1*(5
READ ALL INSTRUCTIONS
For your own safety, the safety of others, and to prevent damage to the product an d
vehicles upon which it is used, it is important that all instructions and safety
messages in this manual and the accompanying Import ant Safety Instructions
manual be read and understood by all persons operating, or coming into contact
with the product, before operating. We suggest you store a copy of each manual
near the product in sight of the operator.
For your safety, read all instructions. Use your diagnostic tools only as described in
the tool user’s manual. Use only manufacturer recommended parts and
accessories with your diagnostic tools.
This product is intended for use by properly trained and skilled professional
automotive technicians. The safety messages presented throughout this manual
and the accompanying Important Safety Instructions manual are reminders to the
operator to exercise extreme care when using this product.
There are many variations in procedures, techniques, tools, and parts for servicing
vehicles, as well as in the skill of the individual doing the work. Because of the vast
number of test applications and variations in the products that can be tested with
this instrument, we cannot possibly anticipate or provide advice or safety messages
to cover every situation. It is the responsibility of the automotive technician to be
knowledgeable of the system being tested. It is essential to use proper service
methods and test procedures. It is important to perform tests in an appropriate and
acceptable manner that does not endanger your safety, the safety of others in the
work area, the equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough understanding of vehicle systems
before using this product. Understanding of these system principles and operating
theories is necessary for competent, safe and accurate use of this instrument.
Read, understand and follow all safety messages and instructions in this manual,
the accompanying Important Safety Instructions manual, and on the test
equipment.
Environmental Conditions:
• This product is intended for indoor use only
• This product is rated for Pollution Degree 2 (normal conditions)
Safety Signal Words
All safety messages contain a safety signal word that indicates the level of the
hazard. An icon, when present, gives a graphical description of the hazard. Safety
Signal words are:
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury to the operator or to bystanders.
:$51 ,1*
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury to the operator or to bystanders.
&$87,21
Indicates a potentially hazardous situation which, if not avoided, may result in
moderate or minor injury to the operator or to bystanders.
Before using the equipment, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the product only as described in it’s user manual. Use
only manufacturer recommended parts and accessories with your product.
1
Page 8
Safety Information Safety Message Conventions
:$51 ,1*
Safety Message Conventions
Safety messages are provided to help prevent personal injury and equipment
damage. Safety messages communicate the hazard, hazard avoidance and
possible consequences using three different type styles:
• Normal type states the hazard.
• Bold type states how to avoid the hazard.
• Italic type states the possible consequences of not avoiding the ha zard.
An icon, when present, gives a graphical description of the potential hazard.
Safety Message Example
Risk of electric shock.
• Prior to recycling the battery pack, protect exposed terminals with heavy
insulating tape to prevent shorting.
• Disconnect all test leads and turn diagnostic tools off before removing the
battery pack.
• Do not attempt to disassemble the battery or remove any component
projecting from or protecting the battery terminals.
• Do not expose the diagnostic tool or battery pack to rain, snow, or wet
conditions.
• Do not short circuit the battery terminals.
Electric shock can cause injury.
Important Safety Instructions
For a complete list of safety messages, refer to the accompanying Important Safety
Instructions manual.
SAVE THESE INSTRUCTIONS
2
Page 9
Using This Manual
This manual contains basic operating instructions and is structured in a manner to
help you become familiar with your diagnostic tool features and perform basic
operations.
The illustrations in this manual are intended as reference only and may not depict
actual screen results, information, functions or standard equipment. Contact your
sales representative for availability of other functions and optional equipment.
For information on navigating through this manual on the diagnostic tool, see Help
on page 166.
Page Navigation Controls
The following navigation controls are provided on the top of each page of the user
manual. They can be used in addition to the viewer controls in the toolbar.
Icon Description
Quick Links
Menu
Jump Back
Opens the Quick Links menu within the Table of Contents (TOC) section.
From Quick Links you can link to most topics in this manual.
Conventions
Hyperlinks
Hyperlinks (links) are identified by blue colored text, and take you to other related
content or websites (must be connected to the Internet to link to websites).
Example:
Before using the diagnostic tool, make sure the battery is fully charged, or is
connected to the AC power adapter. See Battery Pack Charging on page 9.
Procedures
An arrow icon indicates a procedure.
Example:
z To change screen views:
1. Select View.
The dropdown menu displays.
2. Select an option from the menu.
The screen layout changes to the format you selected.
Jump Forward
Click to move back one page.
Click to move forward one page.
Bold Text
Bold emphasis is used in procedures to highlight selectable items such as buttons
and menu options.
Example:
• Select Functions.
3
Page 10
Using This Manual Conventions
NOTE
IMPORTANT
Symbols
The “greater than” arrow (>) indicates an abbreviated set of selection instructions.
Example:
• Select Utilities > Tool Setup > Date.
The above statement abbreviates the following procedure:
1. Select the Utilities icon.
2. Select the Tool Setup submenu.
3. Highlight the Date option from the submenu.
Terminology
The term “select” describes tapping/touching an icon on the touch screen, or
highlighting an icon or menu choice and then selecting the confirmation menu
choice such as Continue, Accept, OK, Yes, or other similar choice.
Example:
• Select Reset.
The above statement abbreviates the following procedure:
1. Navigate to the Reset icon.
2. Select the Reset icon with your stylus.
Notes and Important Messages
The following messages are used.
Note
A note provides helpful information such as additional explanations, tips, and
comments.
Example:
For additional information refer to...
Important
Important indicates a situation which, if not avoided, may result in damage to the
test equipment or vehicle.
Example:
Disconnecting the USB cable during vehicle communicat ion ca n cause
damage to the ECM.
4
Page 11
Quick Reference
NOTE
NOTE
Scanner
Vehicle
History
OBD Direct
Data
Manager
Guided
Component
Tests
Help
Scope
Multimeter
System
Settings
Exit
Information
Introduction
For your convenience this section provides product support information, quick
reference links to each section, and general reference information.
Main Topic Links
• Support Contact Information page 5
• Product Training Videos page 6
Quick Links
Click on an icon below to go to that section.
Website:
Snap-on Diagnostics and Information
• (United Kingdom) https://www1.snapon.com/diagnostics/UK/
Diagnostics.htm
Manuals / Technical Documentation - The information in this manual is
periodically revised to ensure the latest information is included. Download the
latest version of this manual and other related technical documentation from our
website.
Accessories - Find diagnostic tool accessories on our website. Contact your
sales representative to purchase product accessories.
Information Service
The following integrated services provide up-to-date service/repair information
directly to your diagnostic tool, via wireless network connection to our Snap-on Web
Services Network:
• Intelligent Diagnostics (within Scanner)
• Information (Home screen function)
If your access to these services has expired, or you have received messages about
upcoming software upgrades or pending expiration, contact your sales
representative to purchase the current software upgrade.
Support Contact Information
Phone / E-mail - Technical Assistance
(United Kingdom) +44 (0) 845 601 4736 /
diagnosticsUKproductsupport@snapon.com
Performance varies depending on your wireless network equipment and ISP.
Intelligent Diagnostics is not supported on U.S. (United States) and AU
(Australian) vehicles.
5
Page 12
Quick Reference Product Training Videos
Product Training Videos
Product specific training videos and support is available on our website. Learn the
basics of diagnostic tool operation with our free training videos, and watch our
Quick Tips videos to see how to use your diagnostic tool to solve common vehicle
problems.
Common Abbreviations Used
CSM - Compact Scan Module
CTM - Component Test Meter (Guided Component Tests)
DLC - Data Link Connector (vehicle)
DMM - Digital Multimeter
ECM - Electronic Control Module
GCT - Guided Component Tests
GMM - Graphing Multimeter
SSC - ShopStream Connect
™
SST - ShopStream® Update Tool
VIN - Vehicle Identification Number
6
Page 13
Section 1 General Information
Introduction
This diagnostic tool is a specialized personal automotive diagnostic solution that
combines information with test instrumentation to help you diagnose symptoms,
codes, and complaints quickly and efficiently. There are three main components to
the system:
• Diagnostic Tool—central processor and display for the system
• Scope Module—oscilloscope/meter module used to measure circuits and
signals
• Compact Scan Module—wireless module used to access vehicle data
The Scope Module and Compact Scan Module are described in their applicable
sections within this manual.
Main Topic Links
• Diagnostic Tool Feature Locations page 8
• Power (Battery Pack/Charging) page 9
• Turning On/Off, and Emergency Shutdown page 9
• Shortcut (S) Button (Setup) page 10
• Camera (Taking Pictures) page 11
• Windows (Applicable Features / Operations) page 12
• Operating System Restore page 18
• Accessories (Optional Equipment) page 18
• Diagnostic Tool Technical Specifications page 19
7
Page 14
General Information Main Topic Links
15
13
14
5 6
7
11
12
10
9
8
1.1 Diagnostic Tool Feature Locations
1. Capacitive Touch Screen
1
2
4
3
2. Shortcut (S) Button (special functions)
3. Power Button (with backlit LED functions)
4. Audio Speaker
5. Stylus Storage
6. Scope Module M4 (removable)
7. Camera Lens
8. Communication and Power Jacks Cover
9. Head Phone Jack
10. Micro SD Card Slot
11. USB (universal serial bus) Jacks (2)
12. DC Power Supply Input Jack
13. Collapsible Stand
14. Battery Pack
15. Docking Station Connector
Figure 1-1 Features
8
Page 15
General Information Turning On/Off, and Emergency Shutdown
IMPORTANT
IMPORTANT
1.2 Power (Battery Pack/Charging)
1.2.1 Internal Battery Pack
The diagnostic tool (display unit) comes equipped with a rechargeable internal
battery pack that can be charged using the supplied AC power adapter. A fully
charged battery pack provides sufficient power for up to 5 hours of continuous
operation.
Battery Pack Charging
Use the supplied AC power adapter to charge the battery pack.
Insert the end of the AC power adapter cable into the DC power supply input jack
on the diagnostic tool, then connect the AC power adapter to an approved AC
power source.
Only use the supplied AC power adapter. Never connect the power
adapter to the diagnostic tool when the tool is communicatin g with a
vehicle.
Battery Status Indicator
An illuminated indicator is located in the power button, to indicate battery status and
charge level.
1.3 Turning On/Off, and Emergency
Shutdown
The following sections describe how to turn the diagnostic tool on and off, and
perform an emergency shutdown.
Before using the diagnostic tool, make sure the battery is fully charged, or is
connected to the AC power adapter. See Power (Battery Pack/Charging).
1.3.1 Turning On
Press and release the Power button (Figure 1-1) to switch the diagnostic tool on.
The system boots up, then opens the ShopStream Diagnostic Suite Home screen.
Power Button Description
Turns the diagnostic tool on. See Battery Status Indicator for battery
status indicator information.
1.3.2 Turning Off
All vehicle communication must be terminated BEFORE turning off th e
diagnostic tool. A warning message displays if you attempt to t urn the
diagnostic tool off while communicati ng with the vehicle. Forci ng a shut
down while communicating may lead to ECM problems on some
vehicles. Never disconnect the Compact Scan Module when the
diagnostic tool is communicating with the vehicl e ECM.
Battery Status Indicator (modes)
Three colors are used to show battery level and power status:
– Green (continuous on) - indicates either the battery is fully charged, or the
diagnostic tool is being powered by the AC power adapter.
– Orange (continuous on) - indicates the battery is charging.
– Red (continuous on) - indicates the battery is low (15% of capacity or less).
Before turning the diagnostic tool off, it is highly recommended to back up personal
and saved data to a USB mass storage device on a regular basis to prevent loss in
the event of system corruption or hard disk drive failure, see Data Backup on
page 169.
z To turn off the diagnostic tool:
1. Navigate to the Home screen.
2. Select the Exit icon.
3. From the Windows desktop, open the Windows Start menu.
4. Select Shutdown.
9
Page 16
General Information Turning On/Off, and Emergency Shutdown
IMPORTANT
NOTE
1.3.3 Emergency Shutdown
Using the emergency shutdown procedure while communicating wit h
the vehicle ECM may lead to ECM problems on some vehicles.
During normal operation, turn the diagnostic tool off using the T urning Off procedure
above. The emergency shutdown procedure should only be used as the last option,
if the diagnostic tool does not respond to navigation or control buttons or exhibits
erratic operation.
To perform an emergency shutdown:
1. Press and release the Power button.
The display screen will turn off and the LED backlit power button will turn red and
begin blinking.
2. Press and hold the Power button again, until the LED in the power button
stops blinking.
1.4 Shortcut (S) Button (Setup)
The Shortcut (S) button (Figure 1-2) is located on the front of the diagnostic tool,
and is a customizable button that can be set to perform various routine functions.
Pressing the shortcut button (Figure 1-2) (when set to open the shortcut menu),
opens a slide-out menu which provides the following selectable icon options:
Icon Description
Screen
Capture Saves a bitmap image (screenshot) of the visible screen. For file
Viewing Saved Files on
Camera
Keyboard
Brightness
Settings
retrieval and management information, see
page 156
Opens the camera application. See Camera (Taking Pictures) on
page 11
Opens the virtual keyboard. See V ir tual Keyboa rd (Enterin g Text) on
page 13
Opens the display brightness setting. Use multiple taps to toggle though
the brightness level settings.
Opens the Shortcut (S) button configuration menu.
.
for additional information.
for additional information.
Figure 1-2
You can open the Shortcut menu a t anytime b y pressing and ho lding the
Shortcut (S) button for three seconds.
10
Page 17
General Information Camera (Taking Pictures)
1.4.1 Configure Shortcut (S) Button
This feature allows you to change the function of the Shortcut (S) button.
z To configure the Shortcut (S) button:
1. Press and release the Shortcut (S) button.
2. Select the Settings icon from the slide-out menu.
3. Choose the function you would like the Shortcut (S) button to perform when
pressed (Figure 1-3).
The current/active setting is indicated by a yellow highlight box.
1.5 Camera (Taking Pictures)
1.5.1 Using the Camera
Selecting Camera from the Shortcut (S) button menu opens the camera
application. The touch screen becomes the view finder and is also used for
reviewing photographs that are taken. Icons on the touch screen are used to
operate the camera. The icons change depending on which camera function is
active:
Icon Description
Photo
Acts as a shutter to take a photograph of what is visible in the view finder,
which is the left-hand portion of the screen.
Gallery
Opens a thumbnail gallery of recently taken pictures.
Exit
Closes the camera application and returns to the previous screen.
Save
Displays after a picture is taken. Selecting saves the photograph and
returns to the view finder.
Figure 1-3 Shortcut (S) button configuration menu
4. Select Cancel.
1.4.2 Advanced (menu selection)
The Advanced selection has no functionality under normal operating conditions,
and should ONLY be selected when directed to do so, by Snap-on customer
service.
Selecting Advanced displays the advanced diagnostic system information screen.
The system information and functions are ONLY used during system
troubleshooting, when requested by Snap-on customer service.
Delete
Displays after a picture is taken and in Gallery mode. Selecting discards
the photograph and returns to the previous screen.
Back
Displays in Gallery mode. Selecting returns to the previously viewed
screen.
Previous
Displays in Gallery mode. Selecting opens the picture prior to the current
image in the gallery.
Next
Displays in Gallery mode. Selecting opens the picture after the current
image in the gallery.
11
Page 18
General Information Windows (Applicable Features / Operations)
z Taking pictures:
1. Press the Shortcut (S) Button and choose Camera from the menu.
2. Focus the image to be captured in the view finder.
3. Press the Photo icon.
The view finder now shows the captured picture.
4. Select Save to save the image, or Delete to delete it.
5. Select Exit from the live view to close the camera application.
1.5.2 Viewing Pictures
Photographs are stored on the hard drive and can be retrieved two ways:
From the Diagnostic Suite; select Data Manager from the Home screen, then open
the Camera Folder.
From the desktop; select ShopStream User > My Documents > ShopStream >
Camera Folder.
1.6 Windows (Applicable Features /
Operations)
The ShopStream Diagnostic Suite program runs on the Microsoft Windows 7
operating system. This section includes introductory information on some of the
Windows features and programs that are applicable with the operation of the
ShopStream Diagnostic Suite program.
Specific Windows features and instructions are beyond the scope of this manual,
please refer to Microsoft Windows 7 user documentation for additional information.
1.6.3 Windows Taskbar Notification Area
The notification area contains icons that provide active status and notifications of
selected programs. The notification area may contain standard Windows
application icons (e.g. Wireless Network Connection Status, Audio volume, etc.)
and specialized application icons designed for use only on this diagnostic tool (e.g.
ShopStream Update Tool and Virtual Keyboard).
For additional information on the ShopStream Update Tool and Virtual Keyboard,
see:
ShopStream Update Tool - ShopStream Update Tool (SST) on page 171
Virtual Keyboard - Virtual Keyboard (Entering Text) on page 13
1.6.4 Touch Screen and Stylus
The capacitive touch screen is used to control almost all the operations of the
diagnostic tool. Simply touch the screen with your finger, or use the capacitive
stylus to make a selection. The capacitive touch screen also provides you with
multi-touch gesture capabilities found on common surface touch devices. Most
operations are menu driven, which allows you to quickly locate the test, procedure,
or data that you need through a series of choices and questions. Detailed
descriptions of the menu structures are found in the sections for the various
functions.
For information on touch screen calibration, maintenance and stylus tip
replacement:
Touch screen calibration - see Calibrating the To uch Screen on p age 17
Touch screen maintenance - see Cleaning on page 176
1.6.1 Wi-Fi (Wireless) Setup
Certain applications in the ShopStream Diagnostic Suite requires a wireless
Internet connection. The wireless network connection status icon is typically
available from the Windows taskbar notification area and can be used to access the
wireless network connection setup.
1.6.2 Windows Taskbar
The standard Windows taskbar displays program icons that are currently running or
that you have pinned to the taskbar for quick access.
Stylus tip replacement - see Stylus Tip Replacement (Touch Screen) on page 180
12
Page 19
General Information Windows (Applicable Features / Operations)
NOTE
Touch Screen Gestures
This device uses common touch screen gesture motions (e.g. pinch-to-zoom, press
and tap, pan and swipe). The terms used to describe the various gestures may vary
(industry wide), however the general procedures and usage are similar for specific
operations.
Common Gesture
Names
Tap
Touch
Select
Pinch open/close
Pinch-to-zoom
Zoom
Touch and hold
Select and hold
Tap and hold
Touch and drag
Select and drag
Tap and drag
Pan
Swipe
Flick
Press and tap
Select and tap
The information provided in the above table is not inclusive, may vary and is
intended as a general guide only. For additional information on Windows touch
screen operations, see Windows 7 and Windows “Touch Gesture” user
documentation. Also refer to Pen and Touch settings in the Windows Control Panel
for additional information and settings.
General Procedure Common Usage
Quickly tap a point (once), then
release.
Quickly tap a point (twice).
Touch two points, then move
your fingers toward or away
from each other.
Touch a point and maintain light
pressure.
Touch a point, then while
maintaining light pressure, drag
in the desired direction.
In a quick and continuous
motion, select a point and
quickly swipe in the desired
direction while lifting off the
screen.
Touch a point, then while
maintaining light pressure, tap
(in the same general area) with
another finger.
Make a selection (e.g. open
application).
Insert a cursor in a text string.
Open alternate menus.
Zoom the display in or out, to
make a selection (e.g. image or
picture) larger or smaller.
Make a selection.
Insert a cursor in a text string.
Open alternate menus.
Move onscreen controls (e.g.
scrollbars and slidebars).
Move windows.
Select text.
Quickly scroll or move through
content.
Open alternate menus.
Open alternate menus (similar to
right click).
1.6.5 Virtual Keyboard (Entering Text)
The Windows Touch Keyboard (Virtual Keyboard) allows you to type characters
and key in information to complete form and data entry fields, similar to a physical
keyboard.
The virtual keyboard is normally running in the Windows background and can be
opened in the following ways:
• Shortcut (S) button - choose the Virtual Keyboard icon from the Shortcut (S)
button menu
• Windows notification area - choose the Virtual Keyboard icon in the
Windows notification area
• Docking area - By default the virtual keyboard is docked (auto-hide) to the left
side of the screen. To access the virtual keyboard, swipe from the left edge of
the screen to right (centered top to bottom). A tab will appear on the edge of the
screen. Swipe the tab again left to right and the virtual keyboard will display.
As an alternative, you can connect a USB keyboar d to the diagnostic too l and
use it to key in information.
Figure 1-4 Virtual Keyboard icon in notification area
To customize settings and find additional operational information, select Tools
(Figure 1-5) to open a dropdown menu to access optional settings and Help links.
Figure 1-5 Tools menu
13
Page 20
General Information Windows (Applicable Features / Operations)
IMPORTANT
IMPORTANT
To learn more about the virtual keyboard, select Help Topics from the Tools menu
to open the Windows Touch Keyboard help and support (Figure 1-6).
If Sleep Mode is accidentally activated during active vehicle
communication, vehicle communication will stop, vehicle selection will
be reset to “no active vehicle” and the Home screen is displayed.
z To enter Sleep Mode:
1. Press and release the Power button.
The display screen will turn off, and the Battery Status Indicator located in the
power button will light up red, blinking on and off at two second intervals.
A blinking Red indicator (on and off at two second intervals) indicates the
diagnostic tool is in Sleep Mode.
Sleep Mode - Blinking Red Indicator
Figure 1-6 Help window
1.6.6 Sleep Mode (Auto Off Display)
The Windows operating system uses Sleep Mode to conserve power by stopping
all processes and turning off the display screen, while keeping the diagnostic tool
on and your open applications active. When you are ready to resume work, the
diagnostic tool can be started up again quickly, just by pressing the Power button.
Sleep Mode settings can be found in Windows Control Panel > Power Options.
For additional information, refer to Windows 7 user documentation.
It is recommended that you terminate current vehicle communicat ion
and save any open working files or data before entering Sleep Mode, t o
avoid ECM problems (on some vehicles) or data loss from unfo reseen
circumstances (e.g. power loss).
z To exit Sleep Mode (wake up):
1. Press and release the Power button.
The display screen will turn on and resume the last open application.
Depending on settings, you may need to select your user ID icon to open the
last application.
14
Page 21
General Information Windows (Applicable Features / Operations)
NOTE
1.6.7 E-Mail Client Setup
The Data Manager function features an e-mail option that allows you to send a
saved data or image files as an e-mail attachment. To use this feature, you must
install an e-mail client, and then link your existing e-mail address to the client.
The following instructions are intended as a guide only, as e-mail client setup
procedures vary. See Email on page 157 for information on sending e-mails from
Data Manager.
z E-mail client installation and setup (Example):
1. Download an email client (e.g. eM Client) (Figure 1-7).
Figure 1-7
2. Install the software following the screen prompts (Figure 1-8).
Figure 1-8
The Data Manager e-mail feature uses the W indows system e-ma il client.
3. Select “Use this client as default application” option when prompted. This sets
the client as the Windows system e-mail client.
4. Enter your e-mail information as required (Figure 1-9).
15
Page 22
General Information Windows (Applicable Features / Operations)
NOTE
E-mail client configuration settings should automatically be set duri ng
installation. If problems arise with the setup and manual configuration is
needed, refer to the e-mail client help information and the Wind ows help
information.
Figure 1-10
6. Follow the screen prompts to allow the client to link to your email address.
7. Once the client has successfully linked to your address, you can begin using
the new e-mail client software on the diagnostic tool (Figure 1-11).
Figure 1-9
5. If your existing email provider login screen displays, enter your email address
and password to allow the client to continue the setup with your provider
(Figure 1-10).
Figure 1-11
16
Page 23
General Information Windows (Applicable Features / Operations)
NOTE
NOTE
1.6.8 Calibrating the Touch Screen
The touch screen can be calibrated for accuracy using the Windows Tablet PC
Settings.
z To calibrate the touch screen:
1. From the Windows menu select Start > Control Panel > Hardware and
Sound >Tablet PC Settings.
The Tablet PC Setting window is displayed (Figure 1-12).
If you are using an optional touch screen (e.g. using an external touch screen
with a T ech Cart and docking station), there will be an additional touch screen
choice displayed.
3. Select Calibrate.
The Calibration screen is displayed (Figure 1-13).
4. Using the stylus, follow the screen prompts and tap on the center of the cross-
hairs as they appear at each corner on the screen (Figure 1-13).
To achieve the best results, it is recommended to use the capacitive stylus
when performing the touch screen calibration.
Figure 1-12 Typical - Tablet PC Settings window
2. Select the diagnostic tool display from the dropdown list. The current default
diagnostic tool display number “1.10257C” is shown in Figure 1-12 as an
example.
Figure 1-13 Calibrating the Touch Screen
5. Select OK to close the dialog boxes once the calibration is complete.
17
Page 24
General Information Operating System Restore
IMPORTANT
1.7 Operating System Restore
Snap-on System Restore is a program that allows you restore the diagnostic tool
operating system software to the original factory setup, in the event of a failure.
Running the program replaces all “C” drive files with the original factory files and
settings.
It is important to understand that ALL files on the “C” drive will be deleted when
performing a restore. Performing a restore will restore the Windows operating
system to the original factory setup, however the ShopStream Diagnostic Suite will
be restored to the same version that was installed at the time the restore was
performed.
Transfer all files (e.g. personal files) off of the “C” drive t hat you wish to
retain BEFORE performing the system restore, as all files on the “C”
drive will be deleted. T o backu p saved files c reate d in the ShopStream
Diagnostic Suite (e.g. engine data, scope recordings, or image f iles) see
Data Backup on page 169.
z To restore the operating system
1. Turn on the diagnostic tool.
2. During boot-up wait for the “Press the “S” button to run Snap-on System
Restore.” message to display, then Press the Shortcut (S) button.
A progress indicator displays while the program loads.
3. Select OK from the confirmation message.
A progress indicator displays while the files are being restored.
4. Select OK from the confirmation message.
The diagnostic tool shuts down, then reboots and the system recovery portion
of the operation begins. Follow any on-screen prompts.
The diagnostic tool shuts down and reboots a second time. When the Home
screen displays, the procedure is complete and the diagnostic tool is ready for
use.
1.8 Accessories (Optional Equipment)
Visit our website, or contact your local sales representative to learn more about
diagnostic tool accessories. The following are just a few of the optional accessories
that will allow you to take full advantage of your diagnostic scanner. Not all
accessories listed here may be available in all markets.
• Screen Protectors - Custom-fit screen protectors can keep your diagnostic
tool display screen clean and protect against scratches, solvents and dirt.
• Docking Station - Provides a convenient way to keep your diagnostic tool
powered up all day, and extra connections for up to four USB devices and an
HDMI video out connector to display the screen on an external monitor.
• 12VDC Power Cable - The diagnostic tool can also be powered using an
optional 12VDC vehicle power cable adapter. The power cable adapter uses
vehicle power (from a standard vehicle power port) to power the diagnostic tool.
Contact your sales representative to order this accessory.
18
Page 25
General Information Diagnostic Tool Technical Specifications
1.9 Diagnostic Tool Technical
Specifications
Item Description / Specification
Touch Screen Capacitive Touch Panel
Display
Processor Intel Quad Core N2930, 1.8GHz
Operating System Microsoft
Communications
Battery
Power Supply Supply Rating; 19 VDC, 3.4A
DC Operating Voltage 10 to 32 VDC
Width 12.4 in. (316 mm)
Height 8.23 in. (209 mm)
Depth 2.0 in. (51 mm)
Weight (including battery
pack without Scope
Multimeter Module)
Weight (including battery
pack and Scope Multimeter
Module)
Operating Temperature
Range (ambient)
Storage Temperature
(ambient)
Operating Altitude Maximum 2000 m
Environmental Conditions
10.1 inch diagonal, TFT Color LCD
1280 x 800 resolution (WXGA)
®
Windows® Embedded 7
Wi-Fi standard (802.11 b/g/n)
®
Bluetooth
Rechargeable Lithium Ion Smart Battery Pack, 11.1VDC
Approximate 5 hour run time
Approximate 3.5 hour charge time
3.80 lb (1.73 kg)
4.40 lb (2.00 kg)
At 0 to 90% relative humidity (non-condensing)
32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F (–20 to 60°C)
This product is intended for indoor use only.
This product is rated for Pollution Degree 2 (normal
conditions).
2.1 Technology
19
Page 26
Section 2 Getting Started - Diagnostic Suite Program
NOTE
Introduction
This section describes the basic operation, and navigation of the ShopStream
Diagnostic Suite program Home screen and icons.
Main Topic Links
• The ShopStream Diagnostic Suite Program page 20
• Home Screen Layout page 20
• Function Icons page 21
• Toolbar Icons page 22
• Menu Icon page 22
2.10 The ShopStream Diagnostic Suite
Program
The ShopStream Diagnostic Suite program is used for all diagnostic functions. The
ShopStream Diagnostic Suite icon is located on the Windows desktop.
The ShopStream Diagnostic Suite can also be started from the Win dows St art
menu.
2.11 Home Screen Layout
The Home screen includes Function Icons, the Main Toolbar and Windows Taskbar.
Figure 2-1 ShopStream Diagnostic Suite desktop icon
The program is automatically started when the diagnostic tool is turned on through
the Windows “start up” folder function. Once started the Home Screen displays, see
Home Screen Layout. The program runs in a normal window and can be minimized,
resized, and closed like any other Windows program.
To access the Windows desktop, minimize the program window, or use the Desktop
icon, see Toolbar Icons on page 22
1. Function Icons, see Function Icons on page 21
2. Main Toolbar, see Toolbar Icons on page 22
3. Windows Taskbar, see Windows Taskbar on page 12
4. Windows Taskbar Notification Area, see Windows Taskbar Notification Area on
page 12
Figure 2-2 Home screen
20
Page 27
Getting Started - Diagnostic Suite Program Function Icons
2.12 Function Icons
The Function Icons configure the diagnostic tool for the type of test to be performed.
The following table gives brief descriptions of the available icons, which operations
are available depends upon the individual configuration of your system. Use the
stylus or your finger tip to select from the icons.
Icon Description
Scanner
Configures the diagnostic tool to operate as a scan tool. See
Scanner on page 32.
OBD Direct
Allows you to perform generic OBD-II or EOBD system tests
Guided Component Test
without identifying the specific vehicle. See
page 72
Opens a diagnostic database of specific tests for the identified
vehicle. See
.
Guided Component Tests on page 77.
OBD Direct on
Icon Description
Data Manager
Opens the organization system for saved data files. See
Manager on page 155
Help
Opens the on-line help for the system. See Help on
page 166
System Settings
Establishes and manages connections to peripheral devices,
such as the Scan Module. See
page 168
Exit
Closes the diagnostic tool software and returns the display to
the Windows desktop.
.
.
Data
.
System Settings on
Scope Multimeter
Information
Vehicle History
Configures the diagnostic tool to operate as a lab scope,
graphing multimeter, or digital multimeter. See Scope and
Multimeter Operations on page 84
Provides the information needed to make repairs once you
have made your diagnosis. The linked program varies by
region. See
Identifies the test vehicle and organizes and manages work in
progress and service records. See
page 151
Information on page 131.
.
.
Vehicle History on
21
Page 28
Getting Started - Diagnostic Suite Program Menu Icon
2.13 Toolbar Icons
Operation of the icons located on the toolbar are described in the table below:
Icon Description
Home
Selecting this icon returns you to the Home screen from any test. See
Home Screen Layout on page 20.
Desktop
Selecting this icon toggles the Windows taskbar on/off at the bottom of
the screen, and allows you access to the Windows desktop.
Menu
Change Vehicle
View Record
Compact Scan
Module
Hardware Status
Selecting this icon opens a menu that provides information and basic
operations and features for the current screen. See
page 22
The currently identified vehicle is shown to the right of the icons,
selecting allows you to change the identified test vehicle.
Selecting the icon opens an editable worksheet of vehicle records.
Indicates the connectivity status of the Compact Scan Module. Icon
changes depending on status.
See Checking Paired Status on page 27 for icon descriptions.
.
Menu Icon on
2.14 Menu Icon
The Menu icon on the Toolbar at the base of the display screen opens a list
of basic operations and features. The list of options varies depending upon
which module, or tool function, is active. Selecting a menu item opens a
submenu of choices, and some submenus also open an additional menu. A right
arrowhead (
it. The following Menu options are available from the Home Screen:
• Safety Information—opens the Important Safety Ins tru ctions document.
• Help—allows you to view the user manual and diagnostic software information.
2.14.1 Safety Information
Selecting Safety Information opens a PDF copy of the Important Safety
Instructions that are included in your diagnostic tool kit. The Imp ort an t Safe ty
Instructions document should be read and understood prior to using the diagnostic
tool.
2.14.2 Help
A variety of utilities and additional resources are available through the Help menu.
Basic menu options, which are available for all modules, include:
• User Manual - This option opens this user manual, which provides overall
navigation and operation information for the diagnostic tool.
• Version Info - This option opens a window showing the version of the software
and a copy of the Software License Agreement. Select OK to close the window.
• Activation Status - This option opens a dialog box with version and licensing
details for the system, and activation status for the diagnostic tool and all other
modules.
) indicates additional choices are available. Touch an item to select
Scope Module
Hardware Status
Indicates the connectivity status of the Scope Multimeter Module. Icon
changes depending on status. See
page 27
for icon descriptions.
Checking Paired Status on
22
Page 29
Section 3 Compact Scan Module (CSM)
Introduction
This section describes the connection, and basic operation of the Compact Scan
Module (CSM).
The CSM is a wireless device that is connected directly to the vehicle data link
connector (DLC), and wirelessly transmits vehicle data to the diagnostic tool.
Main Topic Links
• Feature Locations page 23
• Power Source page 23
• LED Indicators page 24
• Connecting the CSM page 25
• Pairing and Hardware Status Icons page 26
• Hardware Status Icons page 27
• Firmware Updates page 28
• Troubleshooting page 29
• Technical Specifications page 31
3.15 Feature Locations
1. GREEN LED indicator
2. RED LED indicator
3. Universal serial bus (USB) jack
4. BLUE LED indicator
Figure 3-1 Compact Scan Module
3.16 Power Source
5. Micro SD card slot
6. LED Flashlight switch
7. LED Flashlight
The CSM requires power from an external source to operate.
When testing OBD-II/EOBD vehicles, the CSM is powered by the vehicle when
connected to the data link connector (DLC).
When testing OBD-I vehicles that do not have battery power (B+) at the DLC, the
CSM is powered by connecting a power cable directly to the optional OBD-I
manufacturer specific adapter, see To connect the CSM to OBD-I vehicles: on
page 25.
When performing a CSM firmware update, the CSM should be powered by USB
connection directly to the diagnostic tool, see Firmware Updates on page 28.
23
Page 30
Compact Scan Module (CSM) LED Indicators
3.17 LED Indicators
The three light emitting diodes (LEDs) on the CSM indicate communication status.
The following LED descriptions apply only when the CSM is powered by the vehicle
DLC.
1. GREEN - Power / Communication indication
2. RED - Error / Self-test indication
3. BLUE - Connection / Communication indication
Figure 3-2 LEDs
LED indicator descriptions:
•
GREEN
– Off - CSM is not being powered
– On Continuous - CSM has power, but is not communicating
– Flashing - CSM has power, and is communicating
• RED
– Off - normal state, no errors detected
– On Continuous - communications error detected
– Flashing - internal self-test in process, will go out once the test completes
• BLUE
– Off - no connection
– On Continuous - USB cable connected and communicating
– Flashing - wirelessly connected and communicating
3.18 Audible Alerts
In addition to onscreen messages, the CSM uses audible tones to alert you of
connection status. Alerts include:
• Initial power on - (single 100ms “beep”)
• Communication terminated with vehicle - (single 500ms “beep” at moment of
termination)
• Communication terminated with vehicle, CSM still connected to
vehicle DLC - (continuous tone)
• Communication terminated with diagnostic tool (out of range) - (single 500ms
“beep” at moment of termination). Diagnostic tool will also display a message
“trying to re-establish communication”, see Out of Range Alarm on page 30.
If other alerts occur (series of “beeps”) this may indicate a communication error.
Follow the onscreen instructions, to identify and resolve the issue.
3.19 LED Flashlight (built-in)
A built-in LED flashlight is provided to assist in illuminating dark areas in the vehicle
to find the DLC.To operate the light, press and hold the switch (see Figure 3-1 for
location).
The LED is powered by a built-in (non-replaceable) battery, and automatically
charges when the CSM is supplied power.
24
Page 31
Compact Scan Module (CSM) Basic Operation
NOTE
IMPORTANT
3.20 Basic Operation
3.20.1 Connecting the CSM
To use the Compact Scan Module (CSM), it must be powered, paired to the
diagnostic tool and connected to the vehicle DLC. To pair the CSM, see Pairing and
Hardware Status Icons on page 26. For power source information see, Power
Source on page 23.
z To connect the CSM to OBD-II vehicles:
1. Connect the CSM directly to the vehicle DLC.
2. Proceed to Basic Scanner Operation (Quick Start) on page 33.
An optional CSM extension cable DA-4EX is available to allow an extended
connection of the CSM to the vehicle DLC.
z To connect the CSM to OBD-I vehicles:
The following applies to most OBD-I vehicles. Use the optional DA-6 adapter and
the optional OBD-I manufacturer specific adapter. A typical connection example is
shown in Figure 3-3. Contact your sales representative to purchase adapters.
1. Connect the CSM to the DA-6 adapter.
2. Connect the DA-6 adapter to the OBD-I manufacturer specific adapter.
3. Connect the OBD-I manufacturer specific adapter to the vehicle DLC.
For vehicles that do not supply battery power at the DLC, connect the optional
12VDC power cable to the OBD-I manufacturer specific adapter.
Never disconnect the power cable from the opt ional OBD-I adapter or the
power supply to the diagnostic tool if the tool is communicating with a
vehicle.
4. Proceed to Basic Scanner Operation (Quick Start) on page 33.
Figure 3-3 OBD-I DA-6 Connection Example
25
Page 32
Compact Scan Module (CSM) Basic Operation
NOTE
IMPORTANT
NOTE
NOTE
3.20.2 Pairing and Hardware Status Icons
To use the CSM, it must be paired with the diagnostic tool.
Pairing is the wireless connection (identification) process used to connect the CSM
to your diagnostic tool.
The CSM only needs to be paired once before its initial use. The connection
configuration should remain in memory for all future uses, unless the connection
configuration is removed or lost.
Figure 3-4
Wireless devices shown in this section are used as reference. Not all devices
shown may be applicable to your diagnostic tool.
z To pair the CSM with the diagnostic tool:
1. Turn on the diagnostic tool.
The CSM and diagnostic tool must be on when pairing. Make sure the
diagnostic tool has a fully charged battery, or is connected
(recommended) to the AC power supply .
2. Connect the CSM to a vehicle data link connector (DLC), or use the supplied
USB cable to connect the CSM to the diagnostic tool to supply power to the
CSM.
The green LED on the CSM is illuminated when power is being supplied to the
CSM by a vehicle DLC. The blue LED is illuminated when power is being
supplied by USB connection.
Search results include all compatible wireless devices detected , and may
include multiple Scan Modules if you are in a shop environment where more
than one unit is powered on. Available module listings include a partial serial
number. Make sure the screen listing matches the last six digit s of the ser ial
number of your CSM before continuing.
5. Select your CSM from the results list.
A progress message displays during the pairing procedure (Figure 3-5), the
Paired Devices screen (Figure 3-7) displays once the procedure completes.
Figure 3-5
3. After the CSM is powered (green LED on), from the diagnostic tool select
System Settings > Paired Devices.
4. Select Add from the toolbar, then OK when prompted.
The diagnostic tool searches for compatible wireless devices, then displays
the results. (Figure 3-4).
6. After the pairing process completes, select the Home icon on the toolbar to
return to the Home screen. The CSM and diagnostic tool are now paired for
wireless communication and should automatically connect when both are
powered up.
26
Page 33
Compact Scan Module (CSM) Basic Operation
NOTE
3. For additional CSM connection status information, see Hardware S tatus Icons
on page 27.
If a CSM firmware update is available, the CSM will automatically be updated,
see Firmware Updates on page 28 for additional information.
Hardware Status Icons
When pairing is successful the CSM hardware status indicator displays on the
Home screen (lower-right corner) (Figure 3-6), providing a quick reference to
connection status.
Figure 3-6
Checking Paired Status
z To check if the CSM is paired to your diagnostic tool:
1. Select System Settings > Paired Devices.
The paired devices screen opens (Figure 3-7).
The Paired Devices screen lists all of the devices paired to the diagnostic tool, and
also indicates whether or not there is active communication occurring.
The hardware status indicators (Home screen lower-right corner) provide a quick
reference to connection status (Figure 3-8).
Figure 3-8 Home screen - Hardware status icons
Status/Icon Action
Paired and
Communicating
Indicates the CSM is wirelessly connected and communicating.
Figure 3-7 Typical Paired Devices screen results
2. Verify the CSM is in the list of paired devices.
27
Not Paired
Indicates the CSM is not paired or connected to the diagnostic tool.
Pair the CSM to the diagnostic tool. See
Status Icons on page 26
for instructions.
Pairing and Hardware
Page 34
Compact Scan Module (CSM) Firmware Updates
NOTE
IMPORTANT
Status/Icon Action
Paired but Not
Communicating
Paired and
Communicating
Paired but Not
Communicating
3.21 Firmware Updates
The internal programming (firmware) of the CSM may require periodic updates.
Firmware updates increase the CSMs diagnostic capabilities; typically by adding
support for new tests, vehicles, and enhanced applications to the vehicle
databases.
Indicates the CSM is wirelessly connected but not communicating.
You may have moved out of range. Move the diagnostic tool closer to
the CSM to reestablish communications. If connectivity is not
restored, see
instructions, or if required perform the
Recovery Procedures on page 30
Indicates a USB cable is connected between the CSM and the
diagnostic tool, and the CSM is communicating (through the USB
cable) with the diagnostic tool.
Indicates a USB cable is connected between the CSM and the
diagnostic tool, but the CSM is not communicating with the diagnostic
tool. If connectivity cannot be restored, see
Status Icons on page 26
Loss of Connection - Recovery Procedures on page 30.
Pairing and Hardware S t atus Icons o n page 26 for
Loss of Connection -
.
Pairing and Hardware
for instructions, or if required perform the
Figure 3-9 Firmware update message
The firmware update process, as explained in the following procedure, begins
automatically after ten seconds (only when connected by USB) unless Update Now
or Update Later is selected. Selecting Update Now begins the process
immediately. Update Later defers the operation, closes the message, and starts
the Scanner function. If you choose not to perform the update, it will not affect
diagnostic tool operation, however you will not benefit from the additional features
available in the update. Selecting Details in the upper-right corner opens a list of
what is included in the update.
z Updating firmware:
CSM firmware updates (when available) are delivered with diagnostic software
updates/upgrades. Upon starting the Scanner function, initially after a software
update or upgrade has been installed, a message may be displayed to inform you
an update is available (Figure 3-9).
When performing a firmware update it is recommended to disconnect the CSM
from the vehicle (if connected) and use the supplied USB cable to connect the
CSM to the diagnostic tool.
The diagnostic tool must be connected and powered by the AC power
supply during the CSM firmware update process. Damage can occur to
the CSM if the diagnostic tool power is turned off, the power supply is
disconnected, or the diagnostic tool looses communication (out of
range) with the CSM during the firmware update process.
1. Connect the AC power supply to the diagnostic tool.
2. Turn on the diagnostic tool.
3. Connect the CSM to the diagnostic tool as follows:
28
Page 35
Compact Scan Module (CSM) Troubleshooting
NOTE
NOTE
A “Successfully Updated” message displays once the installation process is
complete (Figure 3-11).
When performing a firmware update it is recommended to disconnect the CSM
from the vehicle (if connected) and use the supplied USB cable to connect the
CSM to the diagnostic tool. Using the USB cable provides power direct from
the diagnostic tool to the CSM, and allows for faster update s. Leaving the CSM
connected to the vehicle DLC during a firmware update will work, however will
take longer than if connected by USB. Also, if vehicle power to the DLC is
interrupted, of the diagnostic tool looses communication with the CSM, the
CSM may not update correctly and/or be damaged.
a. Plug the small end of the USB cable into the USB jack on the CSM.
b. Plug the large end of the USB cable into one of the USB jacks on the side of
the diagnostic tool.
When connected, the CSM USB connection status icon will change to indicate
the CSM is connected by USB.
4. Select Scanner from the diagnostic tool Home screen.
5. Select Update Now when the update available message displays
(Figure 3-9).
The update begins and installation progress is tracked on the screen
(Figure 3-10).
Figure 3-11 Sample firmware update complete message
6. Select OK to close the message and return to Scanner operations.
The CSM, now has the latest firmware update, and is ready to use.
3.22 Troubleshooting
When troubleshooting CSM connectivity issues, first review the CSM LED status
and hardware status icons for possible causes. See Hardware Status Icons on
page 27, and LED Indicators on page 24.
CSM operations can be impacted when signal interference, or some other
condition, disrupts or impairs the wireless communication network. These
interruptions are usually temporary and easily repaired.
Indicators of wireless communication interference include:
• Slow CSM response accompanied by “Error 101” message.
• Slow CSM response accompanied by “Error 404” message.
• “Error Occurred” Message when trying to use the CSM.
• “Error Occurred” Message after 20 or more minutes sitting idle, particularly if
the devices have been stationary.
Figure 3-10 Sample update in progress screen
29
Page 36
Compact Scan Module (CSM) Troubleshooting
NOTE
NOTE
3.22.1 Error Messages
If the CSM is paired to the diagnostic tool and tries to communicate with the vehicle
and the CSM is not connected to the vehicle, a “no communication” message
displays.
The following conditions cause a “no communication” message to display:
• The Scanner is unable to establish a communication link with the vehicle.
• You selected a system for testing that the vehicle is not equipped with (such as
ABS).
• There is a loose connection.
• There is a blown vehicle fuse.
• There is a wiring fault on the vehicle, or in the CSM, or adapter.
• There is a circuit fault in the CSM, Personality Key, or adapter.
• Incorrect vehicle identification was entered.
3.22.2 Out of Range Alarm
If the diagnostic tool is moved out of range of the CSM while communicating, the
CSM will sound a short tone and the diagnostic tool will display a message “Trying
to Re-establish Communication”. The message will display until communication is
established.
z To recover wireless connectivity:
1. Disconnect the CSM from the vehicle.
2. Navigate to the Home Screen on the diagnostic tool.
3. Select Exit to close the ShopStream Diagnostic Suite.
4. Connect the CSM to the vehicle.
5. Select the ShopStream Diagnostic Suite icon on the desktop.
Figure 3-12 Sample ShopStream Diagnostic Suite desktop icon
The ShopStream Diagnostic Suite can also be started from the Win dows St art
menu.
Alternate Recovery Procedures
Move within range (approximately 30 feet (9.14 m) to restore the connection.
3.22.3 Loss of Connection - Recovery Procedures
This is a quick and easy method that reestablishes connectivity between the
diagnostic tool and the CSM in most instances. If connectivity remains unavailable
following recovery, use one of the alternate procedures to restart the system.
This product is intended to be used by professional technicians in a garage
environment. Electrostatic discharges may happen occasionally and cause a
loss of communication. To restore communication disconnect and reconnect
the CSM and follow screen prompts.
Use these methods as alternate options to the Recovery Procedure, or when
recovery fails to restore the wireless connection.
USB Procedure
This method establishes a “hard-wired” USB cable connection between the CSM
and diagnostic tool.
z To connect by USB:
1. Plug the small end of the USB cable into the USB jack on the CSM.
2. Plug the large end of the USB cable into a USB jack on the diagnostic tool.
Scanner functionality should be restored immediately once the USB
connection is complete. If not, suspect a hardware failure. The diagnostic tool
and CSM are both fully functional, so you can complete your testing with the
USB connection intact.
30
Page 37
Compact Scan Module (CSM) Technical Specifications
Software Restart Procedure
This method, which closes and restarts the ShopStream Diagnostic Suite software,
takes about two minutes to complete.
z To restart the ShopStream Diagnostic Suite:
1. Navigate to the Home Screen on the diagnostic tool.
2. Select Exit to close the ShopStream Diagnostic Suite.
3. Wait for the CSM Communication LED to stop flashing.
4. Select the ShopStream Diagnostic Suite icon on the desktop.
The ShopStream Diagnostic Suite should open with connectivity restored.
Windows Reboot Procedure
This method, which completely shuts down the diagnostic tool, takes several
minutes to complete.
z To reboot the diagnostic tool:
1. Disconnect the CSM from the vehicle.
2. Navigate to the Home Screen on the diagnostic tool.
3. Select Exit to close the ShopStream Diagnostic Suite.
4. Select Start in the lower-left corner of the screen to open the menu.
5. Select Turn Off Computer from the menu.
6. Select Tur n Off when the Confirmation window opens.
7. Wait for the tool to completely turn off, then press the Power button to restart
the diagnostic tool.
8. Connect the CSM to the vehicle once the ShopStream Diagnostic Suite opens.
3.23 Technical Specifications
Item Description / Specification
®
Communications Wireless Bluetooth
Operating Range Approx. 30 feet (9.14 m)
USB Power 5V @ 500mA
DC Operating Power 8V to 32V, Maximum 10 Watts
Width 1.83 in. (46.6 mm)
Height 0.87 in. (22.0 mm)
Depth 3.6 in. (91.5 mm)
Weight 0.15 lb (68 g)
Operating Temperature
Range (ambient)
Storage Temperature
(ambient)
Operating Altitude Maximum 2000 m
Environmental Conditions
At 0 to 90% relative humidity (non-condensing)
32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F (–20 to 60°C)
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal
conditions)
2.1 Technology
31
Page 38
Section 4 Scanner
Introduction
The Scanner function allows your diagnostic tool to communicate
with the electronic control modules (ECMs) of the vehicle being
serviced. This allows you to perform tests, view diagnostic trouble
codes (DTCs), and live data parameters from various vehicle
systems such as the engine, transmission,
antilock brake system (ABS) and more.
Main Topic Links
• Demonstration Modes page 59
• Basic Operation page 32
• Codes Menu (Viewing Codes) page 38
• Intelligent Diagnostics page 63
• Code Scan page 40
• Data (Viewing PIDs) page 42
• Functional Tests page 56
• Generic Functions page 57
• Troubleshooter page 58
4.24 Basic Operation
This section includes a basic overview of the Scanner function and basic operation
information.
4.24.1 Scanner Overview
Scanner is a menu driven application that communicates with vehicle control
modules to access diagnostic trouble codes (DTCs), parameter data (PIDs),
functional tests, and more. To navigate the application, use your fingertip or the
stylus to make onscreen menu selections to access the desired data, test or
function.
Screen messages appear when additional input is needed before proceeding.
There are three types of on-screen messages; confirmations, warnings, and errors.
• Confirmation Messages - Confirmation messages inform you when you are
about to perform an action that cannot be reversed or when an action has been
initiated and your confirmation is needed to continue. When a user-response is
not required to continue, the message displays briefly before automatically
disappearing.
• Warning Messages - Warning messages inform you when completing the
selected action may result in an irreversible change or loss of data.
• Error Messages - Error messages inform you when a system or procedural
error has occurred. Examples of possible errors include a disconnected cable
or a peripheral, such as a printer, is powered off.
32
Page 39
Scanner Main Topic Links
NOTE
NOTE
NOTE
NOTE
NOTE
4.24.2 Basic Scanner Operation (Quick Start)
This section lists the basic scanner operation steps, and is only intended as a
quick-start reference. Refer to the supporting topics in this section for detailed
operation information.
z Getting Started (Basic Steps)
Menus, options and procedures may vary by vehicle. The following
instructions apply to most OBD-II vehicles. Not all vehicles support the Auto ID
feature.
1. Turn the diagnostic tool on.
2. Connect the CSM to the vehicle DLC. See Connecting the CSM on page 25.
The CSM must be paired to the diagnostic tool to communicate. See Pairing
and Hardware Stat us Icons on page 26.
3. Turn the vehicle ignition switch on.
4. Select Scanner from the Home screen.
If the CSM is not connected, an onscreen message may appear pr oviding
connection instructions.
9. Select a Vehicle System Test/Function (e.g. Codes Menu) to perform. See
Selecting a Vehicle System Test/Function on page 35.
4.24.3 Identifying the Vehicle
Connection of the CSM to the diagnostic tool and vehicle DLC is required for
Scanner testing.
Vehicle identification is the initial step in using the Scanner function. Once vehicle
identification information is entered it is saved in Vehicle History and can be
selected again to save time when re-testing the same vehicle in the future.
Menus options and procedures may vary by vehicle.
While using the Scanner and OBD-II/EOBD functions, on-screen connection
instructions are provided. The instructions may include the location of the
vehicle DLC.
5. Select the vehicle make.
6. Select the vehicle year.
7. Choose Automatic ID or Manual ID and enter the vehicle information at the
screen prompts to continue. See Identifying the Vehicle on p age 33.
If Automatic ID is selected, the identification process automatically completes
(if supported by the vehicle) after the vehicle make and year are manually
entered.
8. Select a Vehicle System (e.g. Engine). See Selecting a Vehicle System on
page 34.
33
Page 40
Scanner Main Topic Links
NOTE
NOTE
Manual ID
Using Manual ID, the vehicle identification must be manually entered. The vehicle
identification sequence is menu driven. Follow the screen prompts to enter the
vehicle information.
To complete the Manual ID process and continue, select Continue from the vehicle
confirmation screen.
z Identifying a vehicle:
1. Select Scanner from the Home screen.
A list of vehicle manufacturers (makes) will display (Figure 4-1).
A list of vehicle types or models will display. Several selections may be
required to identify the vehicle type and model, follow the screen prompts and
enter the required information.
A confirmation page showing the identified vehicle will display once all the
required data has been entered. Review the information to make sure it is
correct.
4. Select OK.
Alternative Vehicle Identification
Occasionally, you may try to identify a test vehicle that the Scanner does not
recognize, the database does not support, or has some unique characteristics that
prevents it from communicating with the Scanner. In these instances, there is an
alternate choice that allows you to establish communication with the vehicle:
• OBDII/EOBD Function—this function allows you to connect to the OBDII
equipped vehicle and perform basic OBD-II or EOBD diagnostic functions, see
OBD Direct on page 72 for additional information.
4.24.4 Selecting a Vehicle System
z Selecting a vehicle system:
1. After the vehicle has been identified, the Systems menu will display available
vehicle systems (Figure 4-2).
2. Select the desired vehicle system to continue.
Figure 4-1 T ypical - Manufacturer list
2. Select a manufacturer from the list.
A model year menu will display.
You can limit the number of manufacturers that appear on the list by selecting
Configure Favorites from the toolbar. See Configuring the Favorites List on
page 78 for details.
3. Select the vehicle year.
Not all vehicle systems may be supported by the vehicle, or available.
Available systems will vary across vehicle manufacturers and models.
Typical vehicle system options may include:
• Engine
• Transmission
• Antilock Brakes
• Airbag
• Body Control Module
• Instrument card
• Tire Pressure Monitor
34
Page 41
Scanner Main Topic Links
NOTE
NOTE
Not all vehicle system test/functions may be supported by the vehicle, or
available. Available system test/functions will vary across vehicle
manufacturers and models.
Typical vehicle test/function options may include:
• Codes Menu, see page 38
• Clear Codes, see page 39
• Data Display, see page 42
• Generic Functions, see page 57
• Functional Tests, see page 56
• Troubleshooter, see page 58
• Actuator Tests—similar to functional tests, checks the operation of certain
actuators, such as solenoid valves and relays.
Figure 4-2 Typical - System menu
Special vehicle system options may include:
• Code Scan, see Code Scan on p a ge 40
• Clear All Codes Read by Code Scan, see Clear All Codes Read by Code
Scan on page 42.
• Memory Resets—allows you to reprogram adaptive values for certain
components after making repairs. Selecting opens a submenu. These options
are found on the Functional Tests Menu for some models.
• System Tests—provides specific subsystem testing. Performing these tests is
similar to functional tests.
4.24.5 Selecting a Vehicle System Test/Function
z Selecting a vehicle system test/function:
After a vehicle system is selected the vehicle system main menu will display
(Figure 4-3) available tests and/or functions. Select the desired option to continue.
Figure 4-3 Typical - Main menu (Engine shown)
Actual onscreen test/function names may vary.
35
Page 42
Scanner Menu Options (lower toolbar icon)
NOTE
4.24.6 Exiting Scanner
To exit Scanner, you must first terminate communication with the vehicle. The
Scanner function will remain open as long as there is an active communication link
with the vehicle.
A warning message displays if you attempt to exit before terminating
communication with the vehicle. Damage to the vehicle’s control modules may
occur if communication is abnormally disrupted. Make sure the CSM is
properly connected at all times when communicating with a vehicle. Always
exit all tests properly , and return to the Home screen before disconnecting the
CSM, and before turning off the diagnostic tool.
z To exit S c anner:
Before disconnecting the diagnostic tool from the vehicle, Scanner
communication must be terminated.
1. As applicable, end any test being performed, and then select the Exit or Back
icon from the upper toolbar (Figure 4-4).
4. Select the Home icon on the lower toolbar, to return to the Home screen
(Figure 4-6).
Figure 4-6 Home icon
5. Disconnect the CSM from the vehicle DLC.
4.25 Menu Options (lower toolbar icon)
The following Menu options are available:
• Safety Information—opens the Important Safety Ins tru ctions document.
• File—allows you to print or save the data being viewed.
• To ol s —allows you to perform certain maintenance operations and adjust tool
settings.
• Help—allows you to view supporting documentation.
Figure 4-4
2. Continue to select the Back icon until the “stopping communication” message
is displayed.
3. Select the Change Vehicle icon (Figure 4-5).
Figure 4-5 Change Vehicle icon
The vehicle description on the lower toolbar will change to display “No Active
Vehicle”.
Figure 4-7 Menu icon (menu)
36
Page 43
Scanner Menu Options (lower toolbar icon)
4.25.1 File
Use to print or save a copy of the data currently being viewed. Menu options
include:
• Save—opens a submenu with these options:
– Screenshot—saves a graphic image of the current screen.
– Collected Data—saves a recording of all the data currently in the buffer plus
the number of frames designated after the trigger event (see Properties on
page 48).
• Print—opens a submenu with these options:
– Screen—sends the current screen image to a printer.
– Troubleshooter—prints the full text of the troubleshooter topic shown in the
main body.
Selecting an option opens a Windows Print dialog box for printing or saving the
file.
2. Use the dropdown menus to select the desired value for each item.
3. Select Accept to close the dialog box and apply the changes.
Figure 4-8 Units Setup screen
4.25.2 Tools
This option (only available from within Scanner) allows you to adjust tool settings to
your personal preferences. Selecting Tools opens a menu with two options:
• Units Setup
• Display BEN
Display BEN
Selecting this option displays the Balco Engine Number (BEN) of the currently
identified vehicle. In the event you contact customer service about a Scanner data
issue, you may be asked to provide the BEN for reference to help in troubleshooting
the issue.
Units Setup
The units of measurement can be changed for temperature, vehicle speed, air
pressure and other pressure readings. Choose between US customary or metric
units of measure.
z To change the units setup:
1. Select Tools > Units Setup.
The Measurement Units Setup dialog box will open.
4.25.3 Help
A variety of utilities and additional resources are available through the Help menu:
• User’s Manuals
• About Scanner Hardware Version
• About Scanner
The User Manual, Version Info, and Activation Status options are the same as
explained previously, see Menu Icon on page 22 for details. Other options are
explained below.
37
Page 44
Scanner Codes Menu (Viewing Codes)
NOTE
User’s Manuals
This option opens a menu of additional support documentation, such as vehicle
communication software manuals, available to assist in your diagnosis. These
manuals provide connection information, detailed test procedures, and other
resource material for specific vehicles.
Figure 4-9 User’s Manuals menu
Select Exit to close the Help module and return to the Scanner.
4.26 Codes Menu (Viewing Codes)
The “Codes Menu” descriptive name may vary (e.g. Codes, Codes Menu,
Codes Only, Codes (No Data), or other similar).
Selecting Codes Menu from the Vehicle Systems Test/Function menu opens a
submenu of options for viewing and clearing individual system codes (e.g. Engine
codes, Transmission codes, ABS codes).
Typical options may include (descriptive name may vary):
• Display Codes, see page 38
• Clear Codes, see page 39
• Freeze Frame/Failure Records, see page 39
To scan all vehicle systems at once, see Code Scan on page 40.
4.26.1 Display Codes (Code List)
Selecting Display Codes (descriptive name may vary) may directly open a list of
the diagnostic trouble codes (DTCs) found, or it may open a submenu of options
(see below).
About Scanner Hardware Version
This option opens a dialog box showing the hardware version and other details
about the Scanner function. A Copy to Clipboard icon allows you to paste the
information to a document or e-mail.
About Scanner
This option opens a dialog box that shows the software version and other Scanner
function details. A Copy to Clipboard icon allows you to paste the information to a
document or e-mail.
The code list (Figure 4-10) includes:
• Total codes found indicator (upper left)
• A list of all codes found.
Selecting a code from the list opens Intelligent Diagnostics providing you
additional code specific information. See Intelligent Diagnostics on page 63 for
detailed information.
Figure 4-10 Typical - Code list
38
Page 45
Scanner Codes Menu (Viewing Codes)
NOTE
Typical submenu options may include (descriptive name may vary):
• (Variable Name) Codes—opens a list of diagnostic trouble codes in ECM
memory.
Example of variable name - All Powertrain Codes, Current Codes, All Body
Codes, etc.
• History Codes—opens a list of codes whose symptoms are not currently
present. History codes indicate an intermittently occurring problem.
• Failed This Ignition—opens a list of codes that set during the current ignition
cycle.
• MIL SVS or Message Requested—displays ECM requests to light the
malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display
a driver information alert.
• Last Test Failed—displays a complete list of failed tests.
• Test Failed Since Code Cleared—displays a list of tests that failed since the
last time codes were cleared from ECM memory.
4.26.2 Clear Codes
The Clear Codes function is dependent upon the vehicle. Not all vehicles may
support this function. See Selecting a Vehicle System on page 34.
4.26.3 Freeze Frame/Failure Record Data
Selecting the Freeze Frame Data icon (Figure 4-11), displays a snapshot of the
data captured at the time the code was set.
Figure 4-11
z To clear codes:
1. Select Clear Codes from the Codes Menu.
A confirmation message displays.
2. Make sure any conditions shown on the confirmation message are met, then
select Yes.
A “codes cleared” message will display once the operation is complete.
3. Select Continue to return to the Codes Menu.
39
Page 46
Scanner Code Scan
NOTE
4.27 Code Scan
The Code Scan function is dependent upon the vehicle. Not a ll vehicles may
support this function. See Selecting a Vehicle System on page 34.
Selecting Code Scan from the Vehicle System menu starts an active scan of
vehicle control modules, and opens the Code Scan results screen (Figure 4-12).
When initially opened, a progress bar is shown at the top indicating the active
scanning progress. Once completed, code results are displayed by system.
The following Code Scan toolbar options are used:
Toolbar Function
Save - Saves the Vehicle System Report as a PDF, see
Code Scan Data on page 42
(viewable using the Attachments icon from the vehicle record toolbar).
Print - Allows you to print the Vehicle System Report, see
Code Scan Data on page 42
Refresh - Refreshes the code scan data (restarts the code scan)
. Save also attaches the report to the current vehicle record
.
The following results are displayed progressively as the modules are scanned:
• The total number of systems (modules) detected (Figure 4-12).
Saving, Viewing and Printing
Saving, Viewing and Printing
• Systems Code list with totals - A categorized system list with code totals is
displayed in the order they are scanned. To view the main menu for a system in
the list, select the system title (Figure 4-13).
Figure 4-13 System title (opens System Main Menu)
Select the expand/collapse icon (Figure 4-14) on the left side of a system category
title to expand or collapse a system list.
Figure 4-12 Code Scan (scanned system total and status icons)
Quick reference indicators are used to show system code status (Figure 4-12):
- Green icon “a” mark - No Codes
- Yellow Triangle icon “!” mark - Codes are present
Figure 4-14 Expand/Collapse Icon (expanded view)
40
Page 47
Scanner Code Scan
NOTE
NOTE
• Diagnose Icon - (Figure 4-15) Selecting Diagnose opens Intelligent
Diagnostics providing you additional code specific information. See Intelligent
Diagnostics on page 63 for detailed information.
Some 2005 to 2008 vehicles may not display global OBD-II information in the
Code Scan list. A message will be displayed to inform you the OBD-II - codes
and monitors for this vehicle may be accessed using the global OBD-II
function.
• Readiness Monitor Test Status. At the end of the Code Scan Report,
readiness monitor test results are displayed as “Tests Complete” or “Not
Complete” (Figure 4-17).
Figure 4-15 Diagnose icon
• Global OBDII DTCs. Towards the end of the Code Scan list Global OBD-II
DTCs are displayed (if applicable) (Figure 4-16).
Figure 4-16 OBD-II code results
Figure 4-17 Readiness Monitor status
Quick reference indicators are used to show monitor status.
- Green icon “a” mark - Monitor test is complete
- Grey icon “—” mark - Monitor test is not complete
Monitors that are not supported by the vehicle are not displayed in Code Scan.
41
Page 48
Scanner Data (Viewing PIDs)
NOTE
NOTE
4.27.1 Saving, Viewing and Printing Code Scan Data
Selecting the Save icon from the Code Scan toolbar saves the Code Scan results
as an (.PDF) file, and also attaches the report to the current vehicle record
(viewable using the Attachments icon from the vehicle record toolbar). The (.PDF)
file can be reviewed, by selecting
Data Manager > Vehicle System Report Data Folder, and then selecting the
(.PDF) file, see V ehi cle System Repor t V iewer on page 158. When opened, the
(.PDF) file displays the Vehicle System Report, and includes:
• Basic vehicle information
• A list of the code scan results by system
• Individual system DTCs with a brief description
• Global OBD codes
• Readiness monitor test status
4.27.2 Clear All Codes Read by Code Scan
Selecting Clear All Codes Read by Code Scan erases all codes from all vehicle
system modules that were read by Code Scan.
Availability of the Clear All Codes Read by Code Scan function is dependent
upon the vehicle. Not all vehicles may support this function.
4.28 Data (Viewing PIDs)
Selecting Data displays the data (PID) list for the selected module.The Data display
is typically opened from the Vehicle Systems Test/Function menu, see Selecting a
Vehicle System Test/Function on page 35. The descriptive name may vary (e.g.
Data, Data Menu, Data Only, or other similar).
Selecting has one of the following results:
• A submenu of data viewing choices displays.
• Vehicle data displays.
On some models, the engine must be started or cr anked be fore da t a can be
displayed. For these models, a “Waiting to Communicate” messag e displays if
the engine was not cranked or started.
4.28.1 Data Screen Overview
1. Data Toolbar - see Data Toolbar on page 46
2. Main Body
3. Data Controls Toolbar - see
Figure 4-18 Typical dat a screen (List / text) layout shown
42
Data Controls Toolbar on page 51
Page 49
Scanner Data (Viewing PIDs)
Select the Expand/Collapse icon (Figure 4-19) to toggle a PID between list
(Figure 4-19) and graph display (Figure 4-20).
Selecting the Expand/Collapse icon (PID in list display), opens the PID in graph
display, and moves that PID to the top of the list (Figure 4-21).
1. Expand/Collapse Icon
2. PID Name/Description - Descriptive name of the parameter ID
3. PID Current Value - The PID Current Value can display as a value or as a status.
When displayed as a value, the value correlates with trace cursor line, which
indicates the current vertical point of the signal. When displayed as a status, it
correlates to an operational state (e.g. On/Off, Enabled/Disabled, etc)
4. Menu Icon - Menu options for display and setup
5. Full Screen View - expands the graph to fill the entire screen
6. Setup - opens graph scale and trigger settings
Figure 4-19 Typical PID (list view)
Use gesture scrolling (up/down) to quickly move through each data list
(Figure 4-21).
Figure 4-21
Figure 4-20 Typical PID (graph view)
43
Page 50
Scanner Data (Viewing PIDs)
Data Display Options
PIDs can be displayed in different views (Figure 4-22).
Figure 4-22
1. List View
2. Split View
3. Full Screen Graph
4. Multi-Graph View
List View
List View is the default view mode and displays all PIDs in list (text) format
(Figure 4-23).
Figure 4-23
44
Page 51
Scanner Data (Viewing PIDs)
Split View
To view one or more PIDs as a graph (Figure 4-24) from the list view, select the
Expand/Collapse icon. To return the PID to list view, select the icon again.
Figure 4-24
Multi-Graph View
To view more than one PID in a multi-graph display (Figure 4-25), select the PID
Expand/Collapse icon to open each PID in graph display you want to include, then
select Graph View from the toolbar. To return to list view, select List View from the
toolbar.
Figure 4-25
45
Page 52
Scanner Data (Viewing PIDs)
Full Screen Single Graph View
To view a single PID graph in full screen (Figure 4-26), select the PID
Expand/Collapse icon to open the PID in graph display, then select Graph View
from the toolbar, or select the Menu icon and then select Full Screen Graph.
To exit full screen, select List View from the toolbar, or select the Menu icon, and
then select Normal Graph.
Data Toolbar
The Data toolbar contains a number of icons that allow you to configure the
displayed data and to exit:
Icon Description
Closes the current test and returns to the menu.
Returns to the previously viewed screen.
Configure which parameters are displayed on the screen.
Custom on page 47.
See
Set alarms for two-state PIDs. See Alarms on page 47.
Allows you to adjust the display characteristics for all of the
data screens. See Properties on page 48.
Allows you to simultaneously view up to 16 data graphs.
See
Graph View on page 49.
Figure 4-26
46
Saves a copy of the current frame of data that can be viewed
using Data Manager. See
Opens a standard Windows Print dialog box for saving a print
copy of the current frame of data. See
Hide, or display, the scale values (left side of the graph).
See
Scale on page 50.
Hide, or display, the sweep values (base of the graph).
See
Sweep on page 51.
Save on page 49.
Print on page 50.
Page 53
Scanner Data (Viewing PIDs)
NOTE
NOTE
Custom
Custom is used to set which PIDs are displayed. Minimizing the
number of PIDs displayed allows you to focus on specific data and
may increase the data transmission rate from the vehicle. You can add or remove
most parameters from the list.
Limiting the number of parameters that display allo ws for a faster refresh rate
of the data.
z To create a custom data list:
1. Select Custom on the Scanner Toolbar.
The parameter selection dialog box with all of the parameters selected opens
(Figure 4-27).
2. Select the Deselect All icon to clear the highlights from the screen.
3. Create a custom data list by selecting the parameters to be included.
Highlighting indicates a parameter that displays, parameters that are not
highlighted do not display.
Keep the following in mind when configuring a custom data list:
– Gesture scroll if the list of parameters is longer than what is shown on the
screen.
– Use the Select All icon to display the complete list.
– Use the Deselect All icon to remove all the currently selected parameters
from the list.
– Select individual parameters to highlight and include them in the list.
– Select individual highlighted parameters to remove them from the list.
– Use the Cancel icon to return to the data display.
4. Once all desired parameters have been selected, return to the data list:
– Use the List View icon to return to a data screen in PID List format.
– Use the Graph View icon to return to a data screen in Graph View format,
see Graph View on page 49 for details.
Graph View is only available when 16 or fe wer p a rameters ( the numb er th at
can display on a single screen) were selected for the custom lis t. Ma ke su re
that no more than 16 parameters are highlighted if the screen displays a single
graph when the Graph View icon is selected.
Alarms
Alarms are visual indicators alongside a parameter in the data
display list that change color to show the signal status. A green alarm
indicates on, a gray alarm indicates off. Only digital parameters, those with a range
limited to two states (e.g. enabled/disabled, on/off, etc), can have alarms.
Parameters with continuous ranges, such as variable voltage and pressure values,
cannot have alarms. The alarm indicator assignments remain as selected until you
exit the data list:
z To configure alarm settings:
1. Select the Alarms icon on the Scanner Toolbar.
The Alarm List dialog box will open.
2. Check the parameters that you want to show alarms.
Figure 4-27 Custom configuration (Select All shown)
47
Page 54
Scanner Data (Viewing PIDs)
NOTE
3. Select Save.
Alarm indicators now appear next to the selected parameters in the Data List
(Figure 4-28).
Figure 4-28 Typical - Alarm indicators
Properties
Properties is used to configure (all) graph color, settings, samples
after trigger, and sweep (Figure4-29).
Figure 4-29 Properties screen
Alarms can only be set for certain param eters. If the Alarm List dialo g box is
empty, no parameters are available and alarms cannot be set.
Edit Plot Color and Edit Background Color are used to set graph plot and
background colors.
Show Grid is used to hide/display graph background grid pattern.
Samples After Trigger settings determine how many data samples (number of
frames) are recorded following a trigger event.
Sweep is use to set the amount of data that displays across the graph. Values are
in sample points (frames of data). A frame of data equals one complete
transmission of the serial data by the electronic control module.
48
Page 55
Scanner Data (Viewing PIDs)
NOTE
Graph View
Graph View allows you to display up to 16 graphs (Figure 4-30). To
view more than one PID in a multi-graph display, select the PID
Expand/Collapse icon to open each PID in graph display you want to include, then
select Graph View from the toolbar. To return to list view, select List View from the
toolbar. The display defaults to a single graph if more than 16 graphs are open
when the toolbar icon is selected. Should this happen, return to the data list and
close some of the graphs.
The screen does not scroll in Graph View mode, it ad just s to sh ow only the
selected parameters.
Save
Save is used to record PID data. Saved files can be helpful when trying
to isolate an intermittent problem or to verify a repair during a road test.
z To save PID data:
• Select Save.
A save dialog box displays while data is being saved. The file is saved when
the message box disappears.
Figure 4-30 Graph View screen
Graph View mode can also be used from the custom data list configuration screen.
Refer to Custom on page 47 for details.
Figure 4-31 Save file screen
To open saved Scanner data files, from the Home screen select Data Manager >
Scanner Data Folder, see Scanner DataViewer on page 159.
49
Page 56
Scanner Data (Viewing PIDs)
NOTE
Print
Selecting Print opens a standard Windows Print dialog box. Select from
the options as needed to print the current frame of data.
Figure 4-32 Print dialog box
• If the diagnostic tool is connected to a printer, the current frame of data is
printed.
• If the diagnostic tool is not connected to a printer, the frame of data is saved as
an “XPS” file. A dialog box opens so that you can name the print file and specify
the location that it is saved to, follow the on-screen instructions.
Scale
Scale allows you to display/hide the graph scale values along the
left side of the graphs (Figure 4-33).
Figure 4-33 Scale values (shown OFF)
Saved files can be printed at a later date, or opened and reviewed.
Saved print files cannot be viewed using the Data Manage r, they can only be
opened into an internet browser .
z To open a saved print file:
1. Minimize the Diagnostic Suite to view the desktop.
2. From the desktop select ShopStream User > My Documents > ShopStream
> Scanner Data Folder.
3. Locate the file you wish to view.
4. Double select the file to open it.
50
Page 57
Scanner Data (Viewing PIDs)
Sweep
Sweep allows you to display/hide the graph sweep values, displayed
below the graphs (Figure 4-34).
Figure 4-34 Sweep values (shown OFF)
Data Controls Toolbar
Whenever communication is established with a vehicle, the Scanner continuously
collects data transmitted by the ECM in the data buffer. The Data Toolbar
(Figure 4-35) contains the controls for navigating the buffered data and other
options.
Icon Description
Not Armed (Trigger Arm
Control)
Armed (Trigger Arm
Control)
51
Figure 4-35
(Flashing Icon) When this icon is flashing, the triggers are not
armed and no data capture will occur. (Select this icon to arm)
When this icon is continuously displayed, triggers are armed,
and ready to capture data. (Select this icon to disarm)
Page 58
Scanner Data (Viewing PIDs)
Icon Description
Go To Start/End
Moves to the first/last frame in the data buffer.
Pause
Suspends data collection.
Record/Play
Starts or resumes data collection.
Clear
Erases the data buffer.
Step Back/Forward
Moves to the previous/next frame in the data buffer.
Frame Counter
Indicates the data buffer frame currently displayed.
Zoom In/Out Increases/decreases the magnification by decreasing the
sweep of the graph. The zoom options on the Data Buffer
toolbar allow you to change the magnification level of the
sweep when viewing data graphs. Use the Zoom In (+) icon to
increase magnification, and the Zoom Out (–) icon to decrease
magnification.
Figure 4-36 Data buffer slider
4.28.2 Using Triggers
Trigger Description and Status Icons
Setting PID triggers allows you to configure the diagnostic tool to automatically
save PID data to a file, when a PID value meets an upper/lower limit (trigger point).
When a PID value meets the trigger point it activates the trigger which captures a
short recording of all available PID data and saves it as a data file.
You can replay the saved data file to closely evaluate not only the PID that triggered
the event, but all the PIDs being monitored to collectively see what was happening
at the time of the event.
Trigger indicators and the arming control are shown in (Figure 4-37).
Use the self-centering slider button in the middle of the toolbar to quickly move
through paused data.
52
Page 59
Scanner Data (Viewing PIDs)
PID Trigger Status Icons
The icons (below) are used to help you quickly identify the status of individual PID
triggers:
Icon Description
Trigger Armed
Trigger has been set (configured) and is armed.
Trigger Activated
Trigger has been activated (upper or lower limit has been met).
Trigger Setup
1. Activated PID Trigger Indicator - A red flag and text indicate the PID trigger has
activated.
2. Trigger Cursor - A red cursor line is displayed as a marker at the point the trigger
was activated.
3. Upper and Lower Limit Lines - Limit lines indicate the upper and lower thresholds
(trigger points).
4. Armed PID Trigger Indicator - A blue outlined flag indicates the PID trigger is armed.
5. Trigger Arm Control Icon - Select this icon to arm/disarm all PID triggers. See
T rigg er Arming/Disa rming on p age 56.
Figure 4-37
To use triggers, they must be turned on, set (configured), and then armed. Use the
following procedures to setup PID triggers. See Trigger Arming/Disarming on
page 56 for trigger arming/disarming information.
z To adjust the amount of data collected after a trigger activates:
1. Select Properties from the toolbar.
2. Highlight one of the Samples After Trigger options (0, 5, 10, 20, 50, 100, 200,
500 or 100) (Figure 4-38).
Figure 4-38 Properties screen
3. Select Save.
53
Page 60
Scanner Data (Viewing PIDs)
z To turn a trigger on, and set upper/lower trigger limits:
1. Select the Menu icon on the PID you want to set a trigger on.
2. Select Setup.
The properties dialog box opens (Figure 4-39).
3. To turn the trigger on select the Trigger On checkbox.
4. Enter the desired upper threshold trigger limit in the Max field.
5. Enter the desired lower threshold trigger limit in the Min field.
6. Select Save.
7. To arm the trigger, see Trigger Arming/Disarming on page 56.
Upper and lower trigger limit lines (red) are displayed on the graph.
Figure 4-40 Typical - Trigger upper/lower limit lines
z To use Autoscale or set the scale manually:
Autoscale On - The graph scale (vertical axis range) is automatically adjusted
based upon the minimum and maximum PID values. Autoscale On (checkbox
selected) is the default setting, and can be used for most testing. To access this
setting:
1. Select the Menu icon on the PID you want to set.
2. Select Setup.
The properties dialog box opens (Figure 4-39).
3. Select Autoscale checkbox.
Figure 4-39 Typical - Trigger Max/Min settings
Autoscale Off (manual setup) - Allows you to set the Graph scale (vertical axis
range).
To manually set the scale:
1. Select the Menu icon on the PID you want to set.
2. Select Setup.
The properties dialog box opens (Figure 4-41).
3. Deselect the Autoscale checkbox.
The check mark is cleared from the box and the minimum and maximum fields
activate.
4. Enter the desired upper limit in the Max field.
5. Enter the desired lower limit in the Min field.
6. Select Save.
54
Page 61
Scanner Data (Viewing PIDs)
NOTE
7. To arm the trigger, see Trigger Arming/Disarming on page 56.
Minimum scale setting must be less than the maximum scale setting:
About Activated Triggers
A trigger is activated (displays red flag) when a PID value meets an upper/
lower limit (trigger point).
When a trigger is activated:
• Data collection is briefly paused as the Scanner captures a short recording of
all available PID data from just before the trigger point to just after, and saves it
as a data file.
• A message displays indicating a data file was saved (Figure 4-43).
• Data collection restarts. Note - Triggers for other PIDs (not activated) will
continue to be armed.
• The activated PID trigger is disarmed. Note - if a different PID trigger is
activated subsequently, the previously recorded data file will be over written.
• A red cursor line is displayed on the graph of the PID with the activated trigger
to indicate where the trigger occurred. A black cursor line is displayed on all the
other PID graphs to indicate their relationship to where the trigger occurred.
• The PID name, flag icon, and current value all change color to red on the PID
with the activated trigger.
– Note - When data collection restarts the current value may switch from red to
blue as the data runs over the limit and returns within limits.
Figure 4-41 Manual scale setup (w/trigger set)
The vertical scale is now at the set values.
Figure 4-42 Manually set scale (w/trigger set)
Figure 4-43 Typical - Activated trigger saved data file screen
55
Page 62
Scanner Functional Tests
IMPORTANT
IMPORTANT
Trigger Arming/Disarming
Arming - arms all triggers to record data if a trigger is activated.
Disarming - prevents all triggers from activating.
Select the trigger arm control icon (in the data control toolbar) to arm or disarm all
triggers.
Trigger Arm Control
Icons
(Flashing Icon) When this icon is flashing, the triggers are not
armed and no data capture will occur. (Select this icon to arm)
When this icon is continuously displayed, triggers are armed,
and ready to capture data. (Select this icon to disarm)
If trigger settings are modified, or are added for other PIDs, they are armed as soon
as you exit the setting screen.
Rearming Activated Triggers
Once a PID trigger has activated, you cannot use the Trigger Arm Control Icon to
rearm that trigger.
To rearm an activated trigger use one of the following methods:
• Rearm Individual Trigger
a. Select the Menu icon on the PID you want to rearm the trigger on.
b. Select Setup.
c. From the properties dialog box, select Save. This rearms the trigger using
the original trigger points. If different trigger points are needed, change the
Max/Min values and then select Save.
• Rearm All Triggers and Clear Data
a. Select the Clear icon .
b. From the confirmation screen select Yes.
Description
4.29 Functional Tests
The Functional Tests selection is used to access vehicle-specific subsystem and
guided component tests. Available tests vary by manufacturer, year, model, and
only the available tests display in the menu.
Follow all instructions while performing tests or resets.
Do not enter any functional tests while driving on a road test . During
some functional tests, the ECM makes changes to ignition timing, fuel
delivery, and o ther engine func tions, which may af fect engin e operation
and vehicle control.
How and what information is presented on the screen varies according to the type
of test being performed.
There are four types of functional tests:
• Information Tests—are read-only tests, like selecting “VIN” from a Functional
Tests menu to display the VIN of the identified vehicle.
• Toggle Tests—switch a component, such as a solenoid, relay, or switch,
between two operating states.
• Variable Control Tests—command a certain value for a system or component,
such as varying the spark timing in 1° increments or the EGR valve duty cycle
in 10% increments.
• Reset Tests—reset the adaptive, or learned, values that are stored in the
electronic control module.
Typical functional test options may include:
• CKP Variation Learn
• EVAP Service Test
• Injector Balance
56
Page 63
Scanner Generic Functions
Selecting a Functional Test opens the test. A typical test includes on-screen
instructions (Figure 4-44) followed by a test screen (Figure 4-45) that provides a
changeable value or switch that is manually entered or actuated on-screen and a
list of displayed PID(s) to monitor their behavior while performing the test.
Figure 4-44 Typical instructions
Icon Description
Change List
Allows you to switch data lists.
Custom
Allows you to select which parameters display during the
functional test.
Minus
Switches an item to low or off, or incrementally reduces a
variable signal.
Plus
Switches an item to high or on, or incrementally increases a
variable signal.
4.29.1 Functional Resets and Procedures
Functional Resets allow you to manually reset certain control module values (e.g.
reset fuel trim values, or turn off the oil change indicator) directly from the diagnostic
tool (if supported by the vehicle).
Figure 4-45 Sample functional test controls
Functional test controls allow you to activate/deactivate or change the test signal.
The controls will vary depending on the test, a few examples are shown in the
following table.
Icon Description
Test
Activates the test.
Functional Resets Procedures are step-by-step instructions to guide you though an
on-vehicle reset procedure. These instructions maybe provided in certain
applications (if available) when on-tool functional resets are not supported.
Functional resets are not available for all vehicles, and will vary depending on
vehicle support. A screen message may display “Functional Reset is not available
for this vehicle”.
4.30 Generic Functions
Selecting Generic Functions from the Vehicle Systems Test/Function menu opens
a submenu of available OBD-II/EOBD tests and functions for 1996 and newer
vehicles.
For additional information on generic OBD-II functions refer to the Global OBD
Vehicle Communications Sof twar e Manual.
57
Page 64
Scanner Troubleshooter
NOTE
Typical OBD-II/EOBD tests and functions include:
• MIL Status - displays the ID and status of the Malfunction Indicator Lamp (MIL)
• Fast Track
tests and tips
®
Troubleshooter - displays a menu of available experience-based
• Readiness Monitors—displays the status of the OBD-II/EOBD required
monitors
• ($01) Display Current Data - displays a screen containing Generic OBD PID
data
• ($02) Freeze Frame—displays data stored in ECM memory when a DTC is set
• ($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor
monitoring test results
• ($06) On-Board Monitored Systems—displays the status of system monitors
• ($08) Request Control of On-Board System—establishes bidirectional ECM
communication
• ($09) Calibration Identification—displays the ECM calibration identification
numbers
• ($09) Calibration Verification Number—displays the ECM calibration
• ($09) In-Use Performance Tracking—displays a monitoring conditions report
• ($09) Vehicle Identification Number—displays the VIN
• ($0A) Emissions Related Fault with Permanent Status—displays a record of
permanent codes
4.31 Troubleshooter
Fast-Track® Troubleshooter is a database of experience-based information of
validated real-world repair strategies that have been compiled by top-notch
technicians. Troubleshooter simplifies the diagnosis process, as it contains
information on virtually all common diagnostic trouble code (DTC) problems and
driveability symptoms.
Selecting Troubleshooter from the Vehicle Systems Test/Function menu opens a
submenu of options (options may vary).
• Code Tips—provides detailed information on setting conditions, testing, and
interpreting test results for specific codes.
• Symptom Tips—provides diagnostic tests and procedures based on vehicle
operation.
• Time Savers—provides supplemental information, such as firing order and #1
cylinder location, that may be needed to make a diagnosis.
• Tests and Procedures—explains how to perform certain tests on the specific
test vehicle. Some tips provide specifications and installation information as
well.
Troubleshooter information is organized into a series of diagnostic tips that are
designed to quickly lead you to the root cause of a particular problem. The tips are
vehicle-specific, which means only tips that relate to the identified vehicle are
presented.
T ro ubleshoote r appear s in a Scanner menu only if tips are available for the
system selected on the identified vehicle.
58
Page 65
Scanner Demonstration Modes
IMPORTANT
IMPORTANT
4.32 Demonstration Modes
Two training (demonstration) modes are provided to help you to become familiar
with Scanner functions:
• Scanner Demonstration
• OBD Training
These training modes allow you to navigate through normal Scanner and OBD-II
Direct operations and menus, without connecting to a vehicle. Sample data and test
results are provided to help you learn the menus and basic operations.
This section provides examples for the Scanner Demonstration only.
Do not connect the compact scan module to a vehic le while usin g the
demonstration program.
4.33 Scanner Demonstration (Introduction
to Intelligent Diagnostics)
The Scanner demonstration program allows you to navigate through many
functions of the Scanner, and displays vehicle data (PIDs) and trouble codes
(captured from an actual vehicle) to simulate what you might see on an actual
vehicle.
z Demo Setup - Before you begin
Before starting these demos, connect the AC power supply to the diagnostic tool,
and connect the compact scan module (CSM) to the diagnostic tool using the USB
cable. This ensures the diagnostic tool battery does not discharge, and supplies
power to the CSM allowing it to pair with the diagnostic tool.
z Vehicle Identification
The first process in communicating with any vehicle is identifying the vehicle. The
following walk-through will guide you though this process using the Scanner
demonstration mode.
1. From the Home screen, select Scanner .
2. The manufacturer (vehicle make) menu displays. If needed expand the list to
see all makes, then select Demonstration.
3. The demo menu displays two options, the “Demo Vehicle” (may vary) and
OBD Training Mode. Select the Demo Vehicle.
The simulated Vehicle ID process starts.
4. Select No, when asked if you want to scan a real vehicle, and then follow the
prompts onscreen to identify the vehicle.
5. The vehicle confirmation screen displays, select OK. (Selecting OK loads the
specific vehicle database, in this instance it’s our demonstration database).
6. A demo mode confirmation message displays, Select Continue.
After the vehicle has been identified, a systems menu displays. This menu
shows all of the vehicle systems available (supported by the vehicle) for
testing. Typical systems choices may include:
• Code Scan
• Clear All Codes Read
by Code Scan
• Engine Management
• Transmission
• Antilock Brakes
• Airbag
• Body Control
Module
• Door Module -
Driver
• Door Module -
Passenger
• Heating and Air
Conditioning
• Instrument Panel
Cluster
• Passenger
Presence System
• Radio
• Seat Module - Driver
• Suspension (ESC).
• Theft Deterrent
• Tire Pressure
Monitor
• Transfer Case
Do not connect the compact scan module to a vehic le while usin g the
demonstration program.
Most of the system menu choices are directly related to a specific vehicle
system (e.g. Engine, Airbag, Tire Pressure Monitor), with the exception of
Code Scan and Clear All Codes Read by Code Scan. Code Scan is a timesaving feature that allows you to scan all supported vehicle systems at once
for diagnostic trouble codes (DTCs).
59
Page 66
Scanner Scanner Demonstration (Introduction to Intelligent Diagnostics)
NOTE
P0300 Engine Misre Detected (Symptom 00)
P0121 Throttle Position Sensor 1 Performance (Symptom 00)
Choosing a vehicle system opens the main menu for that system, which
provides options for you to analyze and interact with that system. You can
choose to scan for DTCs, clear DTCs, view parameter data (PIDs), perform
functional tests and more.
z Scan for Engine Codes and View Code Specific Information using the
Intelligent Diagnostics Demo
This demonstration simulates performing a typical check for engine trouble codes,
and then using Intelligent Diagnostics to view code-specific information and PIDs.
1. Select Engine Management.
2. Select Codes.
Intelligent Diagnostics demonstration starts.
Normally when you select Codes, a list of codes is displayed (if found)
(Figure 4-46). If codes are found, you have the option to select the Diagnose
icon of a code to open Intelligent Diagnostics and access code specific
information. However, in demonstration mode the Intelligent Diagnostics
interactive demonstration starts.
4. As the demo continues, navigational hints and code-specific features are
described (Figure 4-48). Select Next to continue.
Figure 4-47 Intelligent Diagnostics Demo Welcome
Figure 4-46 Typical - Code list and Diagnose icon
The Intelligent Diagnostics interactive demonstration explains the features of
Intelligent Diagnostics, and allows you to choose any of the Intelligent
Diagnostics modules to learn more about them.
Navigation icons are provided on applicable screens to continue for ward or go
back. Other screens require you to make a selection to continue.
3. Select Next on the Intelligent Diagnostics demo start screen (Figure 4-47),
and the following screens to continue.
Figure 4-48 Intelligent Diagnostics Feature Descriptions
5. The demo explains that two codes are available in the code list for this demo,
and to choose the code shown onscreen on the next screen (Figure 4-49).
60
Page 67
Scanner Scanner Demonstration (Introduction to Intelligent Diagnostics)
P0300 Engine Misre Detected (Symptom 00)
P0121 Throttle Position Sensor 1 Performance (Symptom 00)
All the diagnostic tools related to your code are
right here, saving you hundreds of steps.
7. The Intelligent Diagnostics main menu opens (Figure 4-51). Descriptions are
provided for the various options, select “GIVE IT A TRY” to continue.
Figure 4-49
6. Select the code noted on previous screen to continue (Figure 4-50).
Figure 4-50
Figure 4-51 Intelligent Diagnostics
61
Page 68
Scanner Scanner Demonstration (Introduction to Intelligent Diagnostics)
8. Se lect any ca r d (e .g . Technica l Service Bulletins, Smart Data, Real Fixes, etc.)
to learn more about the code-specific information that is provided.
9. When finished, select Exit, to return to Scanner demonstration mode.
10.Select Back until the Main Menu (Engine) displays.
For additional information about Intelligent Diagnostics, see Intelligent
Diagnostics on page 63.
To become familiar with other capabilities of the Scanner function, navigate
through the other services and menu options within the Scanner
Demonstration Mode.
62
Page 69
Section 5 Intelligent Diagnostics
NOTE
Introduction
Intelligent Diagnostics is not supported on U.S. (United States) and AU
(Australian) vehicles.
Intelligent Diagnostics provides access to the latest code-specific
information, and tests, all obtained from actual shop repair orders and industry
professionals.
Intelligent Diagnostics may include the following code-specific
data (if available):
• Technical Bulletins - View Safety Recalls, Technical Service Bulletins (TSB’s),
and OEM Campaigns
• Top Repairs Graph - View a graph of the specific parts and procedures most
frequently used to fix the selected code or symptom.
• Smart Data - View custom code-specific PID lists developed to show you just
the data you need related to the code. Smart Data also highlights PIDs that are
operating outside known-good values.
• Functional Tests and Reset Procedures - Test components using command
functionality directly from the diagnostic tool and reset service indicators.
• Guided Component Tests - Test components quickly and accurately with
Guided Component Tests that include step-by-step instruction, component
specifications and troubleshooting information.
• Real Fixes and Tips - View code-specific procedures, tests, and tips that have
been gathered from actual shop repair orders and industry professionals.
data,
information and
5.34 Main Topic Links
• Accessing Intelligent Diagnostics page 63
• Main Menu and Basic Navigation page 64
• Code Results Dropdown Menu page 65
• Top Repairs Graph page 66
• Technical Bulletins (OEM Information) page 66
• Smart Data page 67
• Functional Tests and Reset Procedures page 68
• Guided Component Tests (GCTs) page 69
• Real Fixes page 71
• Tips page 71
• Repair Information page 71
5.35 Accessing Intelligent Diagnostics
Intelligent Diagnostics is accessed by selecting the Diagnose icon from the
Scanner code results list. For code results list information, see Codes Menu
(Viewing Codes) on page 38.
Figure 5-1 Diagnose icon
To review basic Scanner operation procedures, see Basic Scanner Operation
(Quick Start) on page 33.
63
Page 70
Intelligent Diagnostics Main Menu and Basic Navigation
NOTE
5.36 Main Menu and Basic Navigation
Intelligent Diagnostics information modules are contained in one multi-card main
menu. This allows you to easily select a card (e.g. Technical Bulletins, Smart Data,
Real Fixes, etc), view the data and then quickly return to the main menu to open
another card.
Some Intelligent Diagnostics functions are similar to Scanner functions and
may share navigation and controls instructions. These topics use cross
references to the applicable common information.
The following descriptions are used with Figure 5-2.
1. Wi-Fi Connection Status Indicator - A Wi-Fi connection indicator (cloud
icon) is provided on the top of the screen (Figure 5-2). This icon is also used to
indicate service expiration, the icon changes color to red, and displays the
word “Expired” in the event your software version is not upgraded to the latest
available version.
2. Code Results Dropdown Menu - Displays selectable list of all present codes.
3. Top Repairs Graph - Graphical display of the specific parts and procedures
most frequently used to fix the selected code or symptom
4. Technical Bulletins (card) - Lists code-specific Safety Recalls, Technical
Service Bulletins (TSB’s), and OEM Campaigns
5. Smart Data (card) - Displays code-specific PIDs and highlights PIDs operating
outside known-good limits.
6. Functional Tests and Reset Procedures (card) - Perform code-specific
functional component tests directly from the diagnostic tool.
7. Guided Component Tests (card) - Test code-specific components quickly
and accurately with Guided Component Tests that include step-by-step
instructions, component specifications, and troubleshooting information.
8. Real Fixes (card) - Provides a list of code-specific procedures and tests that
have been gathered from actual shop repair orders and presented in a
complaint, cause, and correction format.
9. Tips (card) - Opens a list of code-specific tips gathered from industry experts.
10.OEM Repair Information (card) - Provides a link to an optional information
service. See Information on pag e 131.
Figure 5-2 Multi-card menu
64
Page 71
Intelligent Diagnostics Code Results Dropdown Menu
Intelligent Diagnostics Navigation
Basic navigation is accomplished by selecting the desired menu card.
Use the Back icon (shown in Figure 5-3 and Figure 5-4) to navigate back to the
previous screen.
To expand a card to full size, select anywhere in the card (Figure 5-3). See typical
expanded card example in (Figure 5-4).
Figure 5-4 Expanded menu card and icons
5.37 Code Results Dropdown Menu
Figure 5-3 Back icon and selecting a card
To close the card, select the Exit “X” icon (Figure 5-4).
Some applications provide print functionality to print the screen results. Select the
Print icon on the right side of the upper toolbar (Figure 5-4).
The Code Results Dropdown menu allows you to quickly choose any of the
scanned codes from the code list, without having to exit Intelligent Diagnostics.
Select a code to view specific data about that code within Intelligent Diagnostics.
Figure 5-5 Dropdown Menu
65
Page 72
Intelligent Diagnostics Top R epa irs Graph
5.38 Top Repairs Graph
The Top Repairs Graph (Figure 5-7) shows the most common verified fixes using
the parts listed.
Example - In the graph shown below, the most common fix for the code was
replacing the intake manifold gasket. This fix occurred 413 times, with the most
occurrences (85) at 100k miles in vehicles with up to 200k miles.
Figure 5-6 T op Repairs Graph (multiple components)
Depending on the information available, the graph may also include probable
causes. See example in Figure 5-7 “cleaned mass airflow sensor”.
5.39 Technical Bulletins (OEM Information)
The Technical Bulletins card (Figure 5-8) provides a quick link to OEM Recall, TSB
and Campaign information that may be available for the selected code.
• A red icon (Figure 5-8) indicates the total number of Recalls, TSBs, and OEM
Campaigns that have been found.
• A green icon indicates a search was performed and no results were found.
Selecting the Technical Bulletins card (Figure 5-9) provides a detailed list view of
the available OEM Recalls, TSBs, and Campaigns (Figure 5-10).
Figure 5-8 T echnical Bulletins card
Select a topic from the list (Figure 5-9) to view detailed information on the topic
(Figure 5-10).
Figure 5-7 Example - Probable Cause within Top Rep airs Graph
Select the Print icon to print the topic (Figure 5-9).
Figure 5-9 Bulletin, Recall, Campaign list and Print icon
66
Page 73
Intelligent Diagnostics Smart Data
IMPORTANT
Figure 5-11
Selecting the Smart Data List (Figure 5-12) opens the custom code-specific PID list
(Figure 5-13).
Figure 5-10 TSB example
5.40 Smart Data
Smart Data filters out all non-relevant PIDs and shows you a custom list of PIDs
only related to the selected code. In addition, specific PIDs in the list are prearmed
using known-good upper and lower trigger values.
Smart Data works best when the vehicle is idling at operating
temperature with no load present. Always refer to OEM se rvice
information for specific PID range limit information.
Selecting the Smart Data card (Figure 5-11) opens the Smart Data main menu
(Figure 5-12), which includes additional data list options (bottom of screen).
Figure 5-12
67
Page 74
Intelligent Diagnostics Functional Tests and Reset Procedures
5.41 Functional Tests and Reset
Procedures
Selecting the Functional Tests and Reset Procedures card (Figure 5-14) opens the
Tests main menu (Figure 5-15), which displays a list of bi-directional tests and
procedures related to troubleshooting the selected codes. Functional tests and
reset procedures allow you to manually control certain component operations (e.g.
turn fuel pump on/off) and reset certain control module values (e.g. reset fuel trim)
directly from the diagnostic tool to confirm the operation of components and
validate repairs.
Intelligent Diagnostics Functional Tests and Reset Procedures operation and
navigation is similar to the Functional Tests within the Scanner function. For
additional information see Functional Tests on pa ge 56.
Figure 5-13 Typical Smart Data PID list
5.40.1 About Prearmed Smart Data PIDs
Features and operation of prearmed Smart Data PIDs:
• Any PID with a flag displayed has been preset and prearmed.
– A red flag indicates the PID is operating out of range and the trigger has been
activated.
– A blue outlined flag indicates the PID is armed, and operating within it’s limits
(trigger not activated).
• PID trigger points (upper/lower value limits) are automatically set using known-
good upper/lower limit values.
– Note - Upper/lower limit lines are not displayed on the graph, and values are
not displayed in settings.
• A PID trigger is activated when the PID value exceeds the upper/lower trigger
point.
• After a PID trigger has been activated a red cursor is placed on the graph and
a short data movie is automatically saved.
• Smart Data PID triggers can be (overridden) set manually, see Trigger Setup on
page 53 for instructions.
– Note - Manually setting trigger values will override the preconfigured Smart
Data values.
– Note - Manually set triggers will display upper and lower trigger limit lines in
the graph.
Additional Functional Tests and Reset options may be displayed at the bottom of
the screen, depending on the vehicle. These options are not DTC related, but are
vehicle specific related, and may be useful in troubleshooting or validating repairs.
Figure 5-14
68
Figure 5-15
Page 75
Intelligent Diagnostics Guided Component Tests (GCTs)
5.42 Guided Component Tests (GCTs)
Selecting the Guided Component Tests card (Figure 5-16) opens the Components
Tests main menu (Figure5-17), which displays a menu list of tests related to the
troubleshooting of the selected codes.
Intelligent Diagnostics Guided Component Tests operation and navigation is similar
to the main Guided Component Tests function accessed from the Home screen. For
additional information see Guided Component Tests on page 77.
Figure 5-16
Additional Component Tests may be displayed at the bottom of the screen
(Figure 5-17) depending on the vehicle. These opt ions are not DT C related, but are
vehicle specific related, and may be useful in troubleshooting or validating repairs.
Guided Component Tests are tests with step-by-step instructions (Figure 5-19) to
guide you through the process of performing component tests. They may include
specifications, tips, and directions on how and where to connect the test meter
leads. Some tests may also automatically configure the multimeter or lab scope to
perform the selected test.
Selecting the View Meter icon (Figure 5-19) opens the meter/scope display
(Figure 5-20) and allows you to review the guided instructions and monitor the
signal simultaneously.
Figure 5-18
Figure 5-17
After a test is selected a component test sub-menu opens. The component test
sub-menu may include various test options and a Component Information selection
(Figure 5-18) if supported.
Figure 5-19 View Meter
69
Page 76
Intelligent Diagnostics Guided Component Tests (GCTs)
Figure 5-21
Figure 5-20
For GCT upper toolbar control icon descriptions, see Scope/Meter (Upper) T oolbar
on page 96.
For Scope/Meter toolbar control descriptions, see Record/Playback Control T oolbar
on page 1 18 .
Selecting Component Information (if available) provides details on specific
vehicle components to provide a better understanding of the components prior to
diagnosis. The Component Information screens (Figure 5-21) contain information
to assist you with testing. The screens are divided in sections to help quickly guide
you to the correct information.
• Operation—provides a general description of normal component operation.
• Connector—displays the component connector and lists pin assignments.
• Location—identifies the component location and the best place for testing it.
• Tech note—provides Guided Component Test-related tips (for example,
common failures or faults) as well as update or recall information.
70
Page 77
Intelligent Diagnostics Real Fixes
5.43 Real Fixes
Select the Real Fixes card (Figure 5-22) to view a list (Figure 5-23) of code-specific
procedures and tests that have been gathered from actual shop repair orders.
Figure 5-22
5.44 Tips
Select the Tips card (Figure 5-25) to view a list (Figure 5-26) of code-specific tips
gathered from industry professionals.
Figure 5-25
Select a Related Tip from the list (Figure 5-26) to view the information.
Figure 5-23
Select a Related Real Fix from the list (Figure 5-23) to view detailed information
about the fix (Figure 5-24) in a Complaint - Cause - Correction format.
Figure 5-24
Figure 5-26
5.45 Repair Information
Selecting the Repair Information card (Figure 5-27) opens the Information service
interface. For additional information, see Information on p age 131.
Figure 5-27
71
Page 78
Section 6 OBD Direct
NOTE
NOTE
Introduction
This section describes the basic operation, and navigation of the
OBD Direct function.
OBD Direct allows you to access global OBD-II/EOBD vehicle data
and tests, without having to identify the vehicle.
You can use OBD Direct to:
• Perform an OBD Health Check
• Check and clear OBD-II diagnostic trouble codes (DTCs)
• Check malfunction indicator lamp (MIL) status
• Check readiness monitor status, prior to emissions testing
• Access OBD-II modes (e.g. $01, $02, $06, $09, etc.)
OBD Direct provides global (generic) OBD-II/EOBD information. To access
enhanced OBD-II/EOBD data, select Scanner from the Home scre en.
Main Topic Links
• Main Menu page 72
• OBD Diagnose page 72
– Start Communication page 72
- Readiness Monitors page 73
- OBD-II Modes page 74
- MIL Status page 74
- Fast-Track® Troubleshooter page 74
– Connector Information page 75
– Manual Protocol Selection page 75
• OBD Health Check page 75
6.46 Main Menu
Selecting OBD Direct from the Home screen opens a menu with two options
(Figure 6-1):
• OBD Diagnose - provides access to available OBD vehicle readiness
monitors, service modes, trouble codes, and data. See OBD Diagnose on
page 72.
• OBD Health Check - provides quick access to check and clear codes, check
the readiness monitors, and check MIL status. See OBD Health Check on
page 75.
To use the OBD Direct functions the Compact Scan Module (CSM) must be
connected to the vehicle and communicating with the diagnostic too l.
6.47 OBD Diagnose
Selecting OBD Diagnose provides the following menu options (described in the
following sections):
• Start Communication
• Connector Information
• Manual Protocol Selection
6.47.1 Start Communication
Selecting Start Communication, initiates an OBD test session.
z To access OBD data and tests:
1. Select Start Communications.
2. Connect the Compact Scan Module to the vehicle.
3. Select Continue.
The following information may be displayed (Figure 6-1):
– Number of ECM’s detected
72
Page 79
OBD Direct OBD Diagnose
– The communication protocol being used
– Which ECM is actively communicating
– Vehicle Identification Number (VIN)
4. Select Continue.
Figure 6-1
5. Make a selection from the available service menu options (Figure 6-2).
Readiness Monitors
Selecting Readiness Monitors provides the following menu options:
• Monitors Complete Since DTC Cleared—displays the results of all monitor
tests that have run since the last time the electronic control module (ECM)
memory was cleared.
• Monitors Complete This Cycle—displays only the results of monitor tests that
ran during the current drive cycle, they reset when the ignition is switched off.
Readiness Monitors is used to check the status of the OBD-II/EOBD monitored
systems. Certain emission-related OBD-II/EOBD systems are self monitored by
running continuous or periodic tests. Test results (e.g. Test Complete, Test Not
Complete, Test Not Supported, etc.) are shown in the data viewer (Figure 6-3).
Functionality and toolbar options are similar to using the PID Display within
Scanner.
Common options are described in the following sections.
Figure 6-2
Figure 6-3
73
Page 80
OBD Direct OBD Diagnose
OBD-II Modes
OBD-II Modes include emission related data and tests supported by the vehicle
manufacturer. Vehicle manufacturers are not required to support all modes.
Name Description
($01)
Display
Current
Data
($02)
Display
Freeze
Frame Data
($03)
Display
Trouble
Codes
($04)
Clear
Emissions
Related Data
($05, 06, 07)
Display Test
param./
Results
($08)
Request
Control of
On-board
System
($09)
Read Vehicle
Identification
Displays the current emission related data (PIDs) from the selected
electronic control module (ECM) of the vehicle. Displayed data includes
analog inputs and outputs, digital inputs and outputs, and system status
information broadcast on the vehicle data stream.
Displays freeze frame data for any stored emission related diagnostic
trouble codes (DTC). In most cases the stored frame is the last DTC that
occurred. Certain DTCs, those that have a greater impact on vehicle
emission, have a higher priority. In these cases, the highest priority DTC
is the one for which the freeze frame records are retained.
Freeze frame data includes a “snapshot” of critical parameter values at
the time the DTC set.
Displays any stored emission related DTCs reported by the various
ECMs.
Clears all emission related diagnostic data such as, DTCs, freeze frame
data, and test results from the memory of the selected ECM.
Opens a submenu of test parameters and test results from various
sensors, monitor test results, and a record of DTCs detected during the
last drive cycle. The menu includes:
- Oxygen Sensor Monitoring ($05)
- On-Board Monitored Systems ($06)
- DTCs Detected During Last Drive ($07)
Allows enable/disable control of select components, allowing you test
component operation and monitor data during the test.
Available options vary by make, model, and year of the test vehicle.
Displays:
- Vehicle Identification Number (VIN)
- Calibration Identification
- Calibration Verification Number (CVN)
Name Description
($09)
In-use
Performance
Tracking
($0A)
Emission
Related DTC
with
Permanent
Status
Displays the “In-use Performance Tracking” of monitored data (total
number of times each monitored test has completed).
Displays a record of any “permanent” codes on late-model vehicles if the
vehicle supports Service $0A. A permanent status DTC is one that was
severe enough to illuminate the MIL at some point, but the MIL may not
be on at the present time.
Whether the MIL was switched off by clearing codes or because the
setting conditions did not repeat after a specified number of drive cycles,
a record of the DTC is retained by the ECM. Permanent status codes
automatically clear after repairs have been made and the related system
monitor runs successfully.
MIL Status
MIL Status is used to check the current status of the malfunction indicator lamp
(MIL). Additional information, such as which ECM commanded the MIL on, and also
(if supported) the distance traveled while the MIL is on, can also be displayed.
Fast-Track® Troubleshooter
Fast-Track® Troubleshooter is a database of experience-based information of
validated real-world repair strategies that have been compiled by top-notch
technicians since 1988. The Troubleshooter system simplifies the diagnosis
process, as it contains information on virtually all common diagnostic trouble code
(DTC) problems and driveability symptoms for most vehicles covered by the vehicle
communication software.
74
Page 81
OBD Direct OBD Health Check
6.47.2 Connector Information
Selecting Connector Information provides you access to vehicle data link connector
(DLC) location information.
z To find DLC location information:
1. Select Connector Information.
2. Select a vehicle manufacturer.
3. Select a vehicle model.
DLC location information displays.
4. Select Continue.
A menu option to start vehicle communication, or return to the previous menu
displays.
5. Select Yes or Return.
6.47.3 Manual Protocol Selection
A communication protocol is a standardized way of transmitting data between an
ECM and a scan tool. Normally the scan tool automatically connects to an available
protocol, which displays on the connection message (Figure 6-1). Some vehicles
communicate using more than one protocol, therefor the Manual Protocol Selection
option is used to switch to a different protocol.
6.48 OBD Health Check
The OBD Health Check option is intended as a time-saver, allowing you to quickly
access a few key global OBD-II services.
The OBD Health Check menu (Figure 6-5) options include the following
(descriptions are provided in the following sections):
• Check global diagnostic trouble codes (DTCs)
• Clear global diagnostic trouble codes (DTCs)
• Check readiness monitors, see Readiness Monitors on page 73
• Check MIL Status, MIL Status on page 74
Figure 6-5
6.48.1 Global OBD II Code Check
Selecting Manual Protocol Selection displays a warning message advising you to
make sure you know the correct protocol for the test vehicle before continuing. An
incorrect selection may activate warning lamps, and set CAN related faults on the
vehicle.
Selecting OK displays a menu of protocol options (Figure 6-4).
Select the desired protocol to continue.
Figure 6-4
Global OBD II Code Check displays any stored emission related generic DTCs
reported by the ECM. Two menu options are available:
• Codes
• Pending Codes
Codes
Codes displays a list of current emission related DTCs. OBD-II/EOBD Codes have
a priority according to their emission severity, with higher priority codes overwriting
lower priority codes. The priority of the code determines the illumination of the MIL
and the code erase procedure. Manufacturers rank codes differently, so expect to
see differences between makes.
75
Page 82
OBD Direct OBD Health Check
Pending Codes
Pending Codes enables the scan tool to obtain “pending” or maturing diagnostic
trouble codes. These are codes whose setting conditions were met during the last
drive cycle, but need to be met on two or more consecutive drive cycles before the
DTC actually sets.
The intended use of this service is to assist after vehicle repair and after clearing
diagnostic information, by reporting test results after a single driving cycle.
• If a test failed during the driving cycle, the DTC associated with that test is
reported. If the pending fault does not occur again within 40 to 80 warm-up
cycles, the fault is automatically cleared from memory.
• Test results reported by this service do not necessarily indicate a faulty
component or system. If test results indicate another failure after additional
driving, then a DTC is set to indicate a faulty component or system, and the MIL
is illuminated.
6.48.2 Global OBD II Clear Codes
Global OBD II Clear Codes clears all emission related diagnostic data such as, DTC
records, freeze frame data, and test results, from ECM memory. Although OBD
Direct only displays generic OBD-II data, clearing codes erases all of the stored
data including any enhanced codes.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue.
76
Page 83
Section 7 Guided Component Tests
NOTE
IMPORTANT
Introduction
Selecting Guided Component Tests provides you with an extensive
collection of vehicle specific component tests and reference
information for engine, transmission, ABS, charging, transfer case,
and suspension systems. It is like having access to a complete
library of automotive repair manuals for testing multiple vehicle
components.
The preconfigured meter tests and reference information provided are vehicle
specific and designed to help save you diagnostic time, verify faulty components,
and verify the repair.
Detailed instructions and reference information are provided to guide you through
the testing process, from locating the component, to selecting the appropriate test,
showing test lead connections, and illustrating electrical connector and pin
configurations. In addition, test results (including waveform examples), procedures,
tips, and specifications may also be provided.
Availability of tests and information may vary.
7.49 Safety Information
Risk of electrical shock.
•Read the Important Safety Instructions document provided separately for
messages on the safe use of this product.
• This product is intended for Measurement Category I (for example,
automotive 12V systems), do not use this product for Measurement
Categories II, III, and IV.
• Measurement Category I is for performing measurements on circuits not
directly connected to MAINS or MAINS circuits (an example of a MAINS
circuit is 120V AC or 240V AC household or industrial electricity), do not
connect this product to MAINS or MAINS circuits.
• Do not apply the Black Ground Lead to test points other than ground/
system return/vehicle chassis.
Electrical shock can cause personal injury, equipment damage, and/or circuit
damage.
Maximum rated transient over voltage impulse is 500 volts, do not
exceed the rated transient over voltage.
Main Topic Links
• Safety Information page 77
• General Information page 78
• Configuring the Favorites List page 78
• Menu Icon page 79
• Vehicle Identification page 81
• Component Information page 81
• Tests page 82
77
Page 84
Guided Component Tests General Information
NOTE
7.50 General Information
7.50.1 Configuring the Favorites List
Once a Guided Component Test database is loaded, a list of manufacturers
displays. This list is often long and includes makes that are not frequently used. A
toolbar at the top of the screen allows you to custom configure the manufacturer list
to display only the makes you frequently service.
Figure 7-2 Sample Configure Favorites screen
2. Select each manufacturer you want to include, selected manufactures are
highlighted.
Figure 7-1 Sample manufacturer list
z To configure a favorites list:
1. Select Configure Favorites on the toolbar.
A list of selectable manufacturers displays.
Manufacturers appear on the favorites list in the or der in wh ich they ar e
selected. Therefore, if you select the makes you work on most frequently first,
they will appear at the top of the list.
3. Select Finished on the toolbar once your selections have been made.
The screen returns to the manufacturer list, but only the makes you selected
display. Note the “Favorites” toolbar selection now reads “Full list”.
4. Select Full List on the toolbar to view the complete list of manufacturers.
5. Select Back on the toolbar at any time to return to the previous screen.
Your favorites list is what will display whenever a Guided Component Test database
is started in the future. The list can be modified at any time by selecting Configure
Favorites from the toolbar.
78
Page 85
Guided Component Tests General Information
NOTE
7.50.2 Menu Icon
Selecting the Menu icon from the lower toolbar provides the
following options:
• Safety Information—opens the Im portant Safety Instructions document. See
Safety Information on page 1 for additional information.
• See File on page 79
• Help—provides a link to open this user manual. See Help on page 166 for
additional information.
File
Selecting File opens a menu of print options:
• Print Article—selecting has one of two results:
– If a printer is connected, the file is sent to the printer.
– If a printer is not connected, the article is saved as a (.xps) file, which can be
retrieved, moved, or copied and printed at a later time.
• Print Preview—opens a representation of what the printed file will look like.
• Page Setup—allows you to adjust margins and paper orientation.
7.50.3 Top Level Menu Items
Top Level Menu Items is a companion feature to the Guided Component Tests
function and can be selected from the vehicle make menu, select Top Level Menu
Items. This resource includes a wide collection of common (non-vehicle specific)
reference information and tests, such as measuring fuel pump current ramp, and
monitoring CKP and CMP signals simultaneously. Also included are; basic
component operation and theory information, testing procedures, tips, definitions,
illustrations, diagnostic tool feature descriptions, and accessory information.
Selecting Top Level Menu Items provides the following options (each option is
described in the following sections):
• Power User Tests
• How To Guide
• Features and Benefits
The information listed in the following sections is not inclusive, actual content
may vary.
Power User Tests
Power User Tests provide you quick access to preconfigured meter tests for a
number of common automotive system tests. Most tests provide onscreen help and
testing information along with a description of the test and the expected results,
including known good waveforms.
Here is a sample listing of the types and specific tests that may be available within
Power User Tests:
• Current Probe Tests - provides common tests configured to use the Snap-on
Low Amp Current probes or generic Low Amp Current probes. Snap-on Low
Amp Current Probe operation information is also provided within the Snap-on
Low Amp Probe Reference Manual option.
• Fuel Injector Current Ramp (multiple types)
• Fuel Pump Current Ramp
• Fuel Pump RPM Calculation
• Ignition Coil Current Ramp (multiple types)
• Parasitic Draw
• Snap-on Low Amp Probe Reference Manual
• Two Channel Tests - provides common tests configured to measure or compare
two signals
• CAN-BUS High/Low
• CKP and CMP Relationship
• EGR Solenoid and Position Sensor
• EVAP Solenoid and Diagnostic Switch
• FlexRay Bus
• Injector and Oxygen Sensor
• Knock Sensor and EST
• MC Dwell and Oxygen Sensor
• Pre and Post Cat Oxygen Sensors
• Throttle Positions 1 & 2
• WSS (Hall Effect Type)
• Transducer Tests - provides common single and dual channel tests configured
to measure various types of pressures, voltage and current. Transducers are
available as optional equipment.
79
Page 86
Guided Component Tests General Information
• A/T Line Pressure and Shift Solenoid
• A/T Line Pressure Test
• EGR Temperature Sensor and EGR Vacuum
• Exhaust Back Pressure Test
• Fuel Pressure and Fuel Pump Current
• Fuel Pressure and Fuel Pump Voltage
• Fuel Pressure Test
• Secondary Ignition Tests - provides common information and tests configured
to measure secondary ignition output of various types. Secondary ignition lead
adapters are available as optional equipment.
• Coil near plug
• Coil on plug
• Conventional
• Distributorless
How To Guide
The How To option provides multiple topics and references ranging from
instructional and basic theory to troubleshooting and testing instructions. Menu
options may include:
• 10-minute Electronic Classes—provides basic electrical theory and testing
information. Topics may include:
• Ohm’s Law
• Variable Resistors
• Amperage
• Diode Continuity
• Electrical Circuits
• Guided Voltage Drop Test
• Other Electrical Measurements
•Resistance
• Scientific Notation
• Voltage
• 15-minute Ignition Class—provides basic introductory ignition system
information. Topics may include:
• Introduction
• Coil on Plug (COP)
• Conventional
• Waste Spark
• Illustrated Terms & Definitions—provides common term definitions,
illustrations, and tips associated with automotive component testing.
• No-Start Basics—provides basic step-by-step procedures for the diagnosis of
a no-start condition on carbureted and fuel injected vehicles.
• O2 Sensor & Feedback System Analysis—provides basic definition and
theory information for the following O2 sensor topics:
• Air Fuel Ratio Sensors
• Correct PCM Response (includes configured meter test)
• Heated Oxygen Sensor
• Non-Heated Oxygen Sensor
• Open and Closed Loop
• Oxygen Sensor Types
• Understanding Oxygen Sensors (includes configured meter test)
• Test Tips—provides basic testing information, tips and procedures for specific
tests and meter operations. Topics may include:
• Alternator Ripple Test
• EVP Sensor Test
• Frequency, Pulse Width and Duty Cycle Test
• Graphing AC Voltage
• Injector Pulse Width Test
• Parasitic Draw Test
• Reading Pulsed DTC’s
• TPS Sweep Test
• Using Cursors
• Using Pressure Transducers
• Using Triggers
• Wiggle Test
• Zirconia Oxygen Sensor Rise Time
• Theory and Operation—provides basic theory information for the following
topics:
• Oxygen Sensors and Relays
• 20-minute Current Ramp Classes—provides an introduction to current ramp
testing using the Snap-on Low Amp Current Probes. Snap-on Low Amp
Current Probe operation information is also provided within the Snap-on Low
Amp Probe Reference Manual option. Topics may include:
• Fuel Injector Current Ramp (multiple types)
• Fuel Pump Current Ramp
• Fuel Pump RPM Calculation
• Ignition Coil Current Ramp (multiple types)
• Parasitic Draw
• Snap-on Low Amp Probe Reference Manual
• Using Fuse Box for Current Test Hard to Reach Wiring
80
Page 87
Guided Component Tests Vehicle Identification
Features and Benefits
Selecting Features and Benefits provides basic feature description and
operational information about the diagnostic tool. Additional information is provided
for ShopStream Connect, and optional accessories. Selections include:
• Features & Benefits—provides an overview of the diagnostic tool features and
functions.
• Accessories—provides descriptions for the optional accessories available for
the diagnostic tool. Accessory topics may include:
• Low Amp Probe
• Pressure/Vacuum Transducers
• ShopStream Connect
• Test Leads and Clips
• Product Description—provides an overview of diagnostic tool capabilities and
operations.
7.51 Vehicle Identification
Guided Component Test information is vehicle specific, therefore a vehicle must be
identified first.
z Identifying a vehicle:
1. Identify the vehicle. The vehicle identification process is the same as the
process used for the Scanner function, see Identifying the Vehicl e on page 33
for additional information.
Final menu options include two typical selection types (descriptions are
provided in the following sections):
• Component Information on page 81
• Tests on page 82
7.52 Component Information
Component Information provides specific operational information (if available) on
the selected component, and may also include electrical connector and pin location
and function details
The Component Information screen (Figure 7-4) contains information to assist you
with testing, and is divided into sections:
• Operation—provides a general description of normal component operation.
• Connector—displays the component connector and lists pin assignments.
• Location—identifies the component location and the best place for testing it.
• Tech note—provides Guided Component Test-related tips (for example,
common failures or faults) as well as update or recall information.
Once the vehicle is identified, a menu displays available systems and components
to test.
2. Make a selection to continue.
Figure 7-3 Typical System menu options
3. Continue to follow the screen prompts to make your desired selection.
Figure 7-4 Typical Component Information screen
81
Page 88
Guided Component Tests Tests
NOTE
7.53 Tests
Tests provide specific instructions (if available) to help you perform tests on
components. Selecting a component test opens a preconfigured meter to start the
test, and typically also provides connection instructions, specifications, and testing
tips.
A typical Test screen (Figure 7-5) may contain multiple test options, and information
to assist you perform the test.
7.53.1 View Meter
View Meter opens a live meter set up to perform the test in the lower portion of the
screen (Figure 7-6). Once the meter view is open, the Guided Component Test
toolbar at the top of the screen is replaced by the Scope Multimeter toolbar, which
allows you to make adjustments to the settings. See Scope/Meter (Upper) Toolbar
on page 96 for toolbar icon information.
The Meter icon, is only available Guided Component Test view meter mode
(Figure 7-6).
Figure 7-5 Typical Signature Test screen
Test screens and menus will vary, and in some instances more than one
selection may be available and/or open a submenu.
Test screens may contain icons and hyperlinks that link to other supporting
information or open test screens. Common links are:
– View Meter—see View Meter on page 82
– Show More Information—opens a new screen with additional information.
Figure 7-6 Sample view meter window
Three view meter options are available:
1. With View Meter active (Figure 7-6), select the Meter icon on the toolbar once
and the meter expands to fill the entire screen.
2. Select the Meter icon a second time and the meter will open as a separate
window (Figure 7-7). This window can remain open if you switch to the Scan
Module and can be accessed from the Windows toolbar at the bottom of the
screen. You can also resize and reposition the meter window on the screen.
82
Page 89
Guided Component Tests Tests
Figure 7-7 Sample meter view in a separate window
Selecting the Close (X) icon when viewing the meter in a separate window
closes the meter and returns you to the Guided Component Test screen.
3. Select the Meter icon a third time to close the separate window and return to
the standard meter view as shown in Figure 7-6.
Select Exit from the toolbar to close meter view and return to the Guided
Component Test screen.
7.53.2 Performing a Test
To perform a Meter Test follow the on-screen instructions to connect the test leads
to the component. Follow the instructions carefully, as certain Guided Component
Tests require the use of specific leads.
Once the leads are connected, select the View Meter icon to display the results.
Review the on-screen information to verify the test results.
83
Page 90
Section 8 Scope and Multimeter Operations
IMPORTANT
Introduction
This section describes the basic operation and navigation of the
Scope Multimeter function.
Selecting Scope Multimeter provides access to all the tools needed
for performing electrical circuit tests and monitoring signals. The
Scope Multimeter function works interactively with other functions.
Selecting “View Meter” from a Guided Component Test or Scanner Test opens the
Scope Multimeter function.
The Scope Module easily separates from the diagnostic tool and connects with a
USB cable so that test results can be remotely monitored as you perform other
tasks.
8.54 Main Topics Links
(Select topic to link to section)
• Component Locations page 86
• Control Panel and Settings page 103
• Control Panel (Trace Controls Quick Reference) page 105
• Cursors page 115
• Digital Multimeter (DMM) page 88
• General Instructions page 92
• Graphing Multimeter (GMM) page 89
• Ignition Scope (Secondary Ignition Tests) page 91
• Lab Scope page 90
• Main Screen and Toolbars page 95
• Pairing and Hardware Status Icons page 94
• Tests and Capabilities (Quick Reference) page 87
• Test Leads and Accessories page 121
• Testing Capabilities page 87
• Triggers page 113
• Trigger Setup Menu page 97
• Safety page 84
• Saving and Reviewing Scope / Multimeter Data Files page 117
• Setup Menu (Preferences) page 96
• Scope/Meter (Upper) Toolbar page 96
• Trigger Operation page 114
• Using the Scope Module Remotely page 93
• Using the Zoom Function page 120
8.55 Safety
Risk of electrical shock.
• Read the Safety Information provided for important warnings on the use of
this product
• This product is intended for Measurement Category I (for example,
automotive 12V systems), do not use this product for Measurement
Categories II, III, and IV.
• Measurement Category I is for performing measurements on circuits not
directly connected to MAINS or MAINS circuits (an example of a MAINS
circuit is 120V AC or 240V AC household or industrial electricity), do not
connect this product to MAINS or MAINS circuits.
• Do not apply the Black Ground Lead to test points other than ground/
system return/vehicle chassis.
Electrical shock can cause personal injury, equipment damage, and/or circuit
damage.
Maximum rated transient over voltage impulse is 500 volts, do not
exceed the rated transient over voltage.
84
Page 91
Scope and Multimeter Operations Getting Started
IMPORTANT
8.55.1 Measurement Out of Range Indicator
A group of arrows display when a measurement is out of range for the scale
selected:
• Arrows pointing UP—measurement over maximum range
• Arrows pointing DOWN—measurement under minimum range
Voltage measurements also display arrows in place of live values when the voltage
exceeds the input rating of the meter.
Figure 8-1
Risk of electrical shock.
• Do not exceed voltage limits between inputs as indicated on the rating label.
• Use extreme caution when working with circuits that have greater than 40
volts AC or 24 volts DC.
Electrical shock can cause personal injury, equipment damage, and/or circuit
damage.
8.56 Getting Started
Use the following procedure to open a scope multimeter function.
z To start the scope multimeter:
1. Select the Scope Multimeter icon on the Home screen.
The Scope Multimeter main menu displays the following options:
– Lab Scope
– Ignition Scope
– Graphing Multimeter
– Digital Multimeter
– Presets
2. Select a testing option.
A submenu of scope or meter configuration will display.
3. Select a configuration to continue.
4. See Control Panel and Settings on page 103 for control setting information.
When finished or to change meter functions, select Back from the upper menu to
stop all scope/meter functions and return to the menu.
If arrows are displayed in the live voltage values, discontinue circuit
testing.
Correct an out-of-range condition by selecting a scale setting appropriate for the
signal being sampled. See Trace Controls Menu on page 97 for more information.
85
Page 92
Scope and Multimeter Operations Technical Specifications (Scope Module)
8.57 Technical Specifications
(Scope Module)
Item Description / Specification
USB Power 5V @ 500mA (supplied by diagnostic tool)
Agency Approval - Rating IEC 61010-1, UL Listed 61010-1 - Category 1
Width 6.3 in. (160 mm)
Height 4.6 in. (118 mm)
Depth 1.1 in. (28 mm)
Weight 0.62 lb (0.28 kg)
Operating Temperature
Range (ambient)
Storage Temperature
(ambient)
Operating Altitude Maximum 2000 m
Environmental Conditions
At 0 to 90% relative humidity (non-condensing)
32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F (–20 to 60°C)
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal
conditions)
8.58 Component Locations
1. Auxiliary (DB9) Connector The auxiliary connector is used for connection of the
optional RPM inductive pickup and the pressure transducer split lead adapter. For
additional information contact your sales representative, and see
Module Remotely on page 93
2. Channel 4 Jack
3. Channel 3 Jack
4. Channel 2 Jack
5. Channel 1 Jack
6. Common (Ground) Jack)
Figure 8-2 Scope Module, removed from Diagnostic Tool
.
Using the Scope
86
Page 93
Scope and Multimeter Operations Technical Specifications (Scope Module)
NOTE
D
8.59 Testing Capabilities
Selecting Scope Multimeter provides the following options (select topic to link to
section):
• Digital Multimeter (DMM)
• Graphing Multimeter (GMM)
• Lab Scope
• Ignition Scope (Secondary Ignition Tests)
• Presets
8.59.1 Tests and Capabilities (Quick Reference)
The following chart lists the available DMM, GMM, and Lab Scope tests.
Not all the tests listed are described in this manual. This list is intended as
reference only.
D
G
M
M
XXXVolts DC
XX
XX Volts AC RM S
L
M
S
M
X
X
X Ignition Probe
Test Function
Four Channel
Lab Scope
Four Channel
Graphing Meter
Volts DC Average
Displays four Lab Scope channels automatically.
Displays four Graphing Multimeter channels
automatically.
Measures secondary Ignition voltage 2 to 50kV. Displays
secondary ignition (kV) waveforms.
Measures DC (direct current) voltage. DC voltage is
measured through test leads connected to a DC circuit.
Measures DC voltage using a filter to determine the
average voltage over a period in time. DC voltage is
measured through the two test leads connected to a DC
circuit.
Measures the effective AC voltage, not the peak voltage
which results in measurements with higher accuracy. The
AC RMS (root mean square) voltage value can be
defined as the equivalent DC voltage of the AC voltage
measured. RMS values are commonly used in AC
electrical measurement, as they are more representative
of DC measurements.
G
M
M
XX Ohms
X Diode/Continuity
XXXLow Amps (20)
XXXLow Amps (40)
XXXLow Amps (60)
L
M
S
M
X Frequency
X Pulse Width
X
X Duty Cycle
X MC Dwell (60)
X MC Dwell (90)
XX100 PSI Vacuum
Test Function
Injector Pulse
Width
Measures electrical resistance (opposition to current) 0
to 4 M Ohms. Scope supplied DC current is passed
through the circuit to measure the resistance between
the two connected test leads.
Measures voltage drop across a diode and continuity
through a diode. Scope supplied DC current is passed
through the diode to measure the voltage drop between
the two connected test leads. Typical setup for positive to
negative current flow - positive lead (anode +/side) and
negative (cathode -/side).
Measures the number of times a signal repeats itself per
second. Used to measure frequency of signals such as
CKP, CMP and wheel speed sensors.
Measures the on-time of various components
(e.g. components that cycle on and off like the EGR, or
canister purge valve).
Measures fuel injector on-time when checking for
variances when engine load is changed and/or physical
problems with the injector.
Measures the ratio of the pulse width to the complete
cycle width, the on-time of components that cycle on and
off like EGR, or canister purge from 0–100%.
Used to measure amperage of typical devices (e.g.
ignition coils, injectors, fuel pumps) that may draw up to
20A peak (startup) when initially started. Also used to
measure parasitic draw.
Used to measure amperage of typical motors and
devices that may draw up to 40A peak (startup) when
initially started.
Used to measure amperage of larger motors and devices
that may draw up to 60A peak (startup) when initially
started.
Measures carburetor Mixture Control Solenoids (0–60°).
The duty cycle of the solenoid is expressed in the dwell
angle of a 6 cylinder engine: 100% = 60 deg.
Measures fuel system Mixture Control Solenoids (0–90°).
The duty cycle of the solenoid is expressed in the dwell
angle of a 4 cylinder engine: 100% = 90 deg.
Used to measure vacuum up to 20 in.Hg, using the 0–
100 psi transducer.
87
Page 94
Scope and Multimeter Operations Technical Specifications (Scope Module)
D
G
M
M
L
M
S
M
XX100 PSI Pressure
XX500 PSI Pressure
XX
5000 PSI
Pressure
Test Function
Used to measure pressures for typical systems such as,
fuel, oil, EVAP, hydraulic/transmission fluid etc. up to 100
psi, using the 0–100 psi transducer.
Used to measure pressures for typical systems such as,
hydraulic/transmission fluid pressure, cylinder
compression, and AC high side up to 500 psi, using the
0–500 psi transducer.
Used to measure pressures for typical systems such as,
ABS, power steering, and heavy-duty hydraulic system
fluid up to 5000 psi, using the 0–5000 psi transducer.
8.59.2 Digital Multimeter (DMM)
The digital multimeter gives you the ability to quickly make precise common
electrical measurements (e.g. DC and AC voltage, resistance and amperage) on
circuits and components to verify operation. The meter displays measurements in a
digital numerical format, and is typically used for measuring signals that are not
rapidly changing.
The DMM is ideal for performing basic tests on most standard automotive circuits,
and displays the results in a large easy to see format.
To use the DMM, select the Scope Multimeter icon from the home screen, then
select Digital Multimeter from the menu. See Tests and Capabilities (Quick
Reference) on page 87 for a list of available testing functions.
DMM Specifications
Function Range Accuracy/Comments
Signal
Measurement
VDC (Full Scale) 75VDC Do not measure greater than 75VDC
VAC (Full Scale) 50VAC Do not measure greater than 50VAC (rms)
Signal
Measurement Input
Impedance
Ohm Measurement
Diode Test
Continuity Test
Ohms 40 Ω–4 MΩ Fixed scales or Auto Ranging
Glitch capture
Diode Test 2 V Scale -
Ch. 1—yellow
jack
10 MΩ -
Ch. 3—blue jack
Ch. 4—red jack
Approximately
50 uS
Channel 1 input is referenced to common ground
(GND—black jack)
-
-
88
Page 95
Scope and Multimeter Operations Technical Specifications (Scope Module)
8.59.3 Graphing Multimeter (GMM)
Unlike the DMM, the graphing multimeter plots a visual graphing line of the signal
instead of displaying digital values. The GMM displays a signal’s measurements
over time on a two-dimensional grid. This plotted graph is basically a graphical
history (histogram) of the signal’s measurements over time.
The GMM uses a higher sample rate (than a DMM) to calculate signal
measurements. This characteristic along with the visual graph, make the GMM
ideal for finding intermittent dropouts or glitches that may not be obvious when
viewing a digital value. A key advantage of the GMM is being able to capture a
signal over a long time interval and then review it’s graphical history, to visually see
if and when dropouts have occurred.
In addition, the GMM uses a combination of filter and peak detect modes to provide
a good balance between detecting fast glitches and preventing unwanted noise
from displaying.
Unlike the lab scope, the sweep scales used with typical GMM tests are of longer
time intervals, and may range from seconds to minutes, compared to the lab scope
sweep scales that use relatively short time intervals (e.g. milli and microseconds).
This allows you to monitor a signal over a longer period of time when looking for
erratic glitches or dropouts.
To use the GMM, select the Scope Multimeter icon from the home screen then
select Graphing Multimeter from the menu. See Tests and Capabilities (Quick
Reference) on page 87 for a list of available testing functions.
GMM Specifications
Function Range Accuracy/Comments
Ch. 1—yellow jack
Signal
Measurement
Sample Rate 1.5 MSPS
Bandwidth DC–3 MHz 3 db point @ 3 MHz
Input Impedance
VDC (Full Scale) 75VDC Do not measure greater than 75VDC
VAC (Full Scale) 50VAC Do not measure greater than 50VAC (rms)
Ohm Measurement
Diode Test
Continuity Test
Ohms 40 Ω—4 MΩ Fixed scales
Low Amp Probe
1
Do not use the Low Amp Probe to measure current on conductors at a potential greater
than 46VAC peak or 70VDC.
Ch. 2—green jack
Ch. 3—blue jack
Ch. 4—red jack
@ DC
10 MΩ
4kΩ @ 3MHz
Ch. 3—blue jack (-)
Ch. 4—red jack (+)
20A scale (100mV/
Amp)
40A scale (10mV/
Amp)
60A scale (10mV/
Amp)
Each channel input is referenced to
common ground input (GND—black jack)
Continuous sampling,
MSPS = mega samples per second
Channel 1–4
-
Connect the positive (+) Amp Probe lead to
the yellow jack on the diagnostic tool for
values on Ch.1, or to the green jack for
values on Ch. 2. Connect the negative (–)
lead to GND (black jack)
1
.
89
Page 96
Scope and Multimeter Operations Technical Specifications (Scope Module)
NOTE
8.59.4 Lab Scope
Similar to the GMM, the lab scope (oscilloscope) plots a visual image line of a
signal’s measurements over time on a two-dimensional grid. The visual line that is
displayed is commonly called a trace, and the graphical form created by a signal is
called a waveform.
Unlike the DMM the lab scope allows you to visually see a signal’s waveform, which
in turn allows you to see the strength and shape of the signal, as well as any noise
that may be occurring in the circuit. The lab scope also samples signals at a high
rate, which allows you to see a higher level of detail in shorter samples of the signal,
especially in signals that change rapidly. In addition, the lab scope also provides
more control over the acquisition of the signal and in how it is displayed through the
use of triggers and channel controls. All of these features allow you to analyze
signals in great detail when performing diagnostics.
To use the lab scope, select the Scope Multimeter icon from the home screen then
select Lab Scope from the menu. See T ests and Capabilities (Quick Reference) on
page 87 for a list of available testing functions.
Lab Scope Specifications
Function Range Accuracy/Comments
Ch. 1—yellow jack
Signal
Measurement
Sample Rate
Bandwidth DC–3 MHz 3 db point @ 3 MHz
Input Impedance
VDC (Full Scale) 100mV–400V Do not measure greater than 75VDC
VAC (Full Scale) 100mV–400V Do not measure greater than 50VAC (rms)
Low Amp Probe
1
Do not use the Low Amp Probe to measure current on conductors at a potential greater
than 46VAC peak or 70VDC.
Ch. 2—green jack
Ch. 3—blue jack
Ch. 4—red jack
For 50uS sweep
6MSPS
For 100uS sweep
3MSPS
For all other sweeps
1.5 MSPS
@ DC
10 MΩ
4kΩ @ 3MHz
20A scale (100mV/
Amp)
40A scale (10mV/Amp)
60A scale (10mV/Amp)
Each channel input is referenced to
common ground input (GND—black jack)
Continuous sampling,
(MS/s) = mega samples per second
Channel 1–4
Connect Low amp Probe (+) to Ch. 1
(yellow jack) and (–) to GND input (black
1
.
jack)
200V to 400V scales are not to be used to measure signals greater than
50VAC (rms) or 75VDC. Do not use the Scope/Meter to measure greater than
50VAC (rms) o r 75VDC.
90
Page 97
Scope and Multimeter Operations Technical Specifications (Scope Module)
8.59.5 Ignition Scope (Secondary Ignition Tests)
The following options are available for secondary ignition testing:
• Parade
• Cylinder
• Raster
• Superimposed
• Single Cylinder Ignition
Selecting one of the main menu options opens the lab scope configured to display
secondary ignition waveforms for conventional and select CIC and COP systems.
To display secondary ignition waveforms, optional secondary ignition coil
adapter(s) and a coil adapter lead assembly are required.
Contact your sales representative to purchase the optional adapter leads and/or
Secondary Ignition Clip-on or COP/CIC Adapters.
• Adapter lead assembly needed:
– Secondary Coil Adapter Lead Assembly - connects the diagnostic tool to a
secondary ignition adapter (yellow and black scope connectors and black
RCA type adapter connector). See Secondary Ignition Coil Adapter Lead
and Clip-on Adapter (optional) on page 123.
• Secondary Ignition Adapters available:
Different secondary ignition coil adapters are available as optional equipment.
These adapters attach to either the secondary lead (spark plug lead) or directly
to the secondary ignition coil in order to pick up the secondary ignition signal.
– Universal kV Ignition Clip-on adapter - clips over a spark plug or coil lead.
See Secondary Ignition Coil Adapter Lead and Clip-on Adapter (optional) on
page 123.
– Universal stick and flag type adapters - are positioned next to or on a
secondary ignition coil.
• General purpose single flag pick-up.
• General purpose stick pick-up.
– Vehicle specific Clip-on adapters are directly attached to (or next to) a
secondary ignition coil (COP type) or to a distributor cap (CIC type).
Secondary ignition coil-on-plug (COP) and coil-in-cap (CIC) adapters are
available for universal and engine specific applications. All the adapters
listed are available individually.
• OEM specific COP adapters:
•Ford (COP-1)
• Chrysler (COP-2)
•VW/Audi (COP-3)
• Acura/Honda/Isuzu (COP-4)
• Volvo/BMW (COP-5)
• M ercedes-Benz (COP -6)
• Mercedes-Benz Dual Type (COP-7)
• BMW (COP-8)
• Lexus (COP-9)
• Chrysler/Jeep/Lexus/Toyota (COP-11)
• OEM specific CIC adapters:
• GM HEI (CI C -1)
• Toyota/Honda (CIC-2)
z Connecting the Secondary Coil Adapter Leads:
1. Connect the black (ground) lead into the diagnostic tool test lead ground jack.
2. Connect the yellow lead into the diagnostic tool test lead channel 1 jack.
3. Connect the adapter lead ground clamp to vehicle ground. If a jumper wire is
used to extend the length of the adapter lead ground clamp lead, keep it as
short as possible.
4. Connect the adapter lead RCA plug into the secondary ignition "clip-on" or
COP/CIC coil adapter as needed.
5. Clamp the secondary clip-on adapter over a spark plug or coil lead, or attach
the applicable COP/CIC coil adapter to the vehicle ignition coil.
6. Isolate the leads from other components to avoid any unwanted noise that
may be induced into the signal.
7. From the lab scope function, select the Ignition Probe (probe setting).
8. If needed, turn the Invert function on.
Once a signal is displayed, further channel settings may be required to display the
pattern characteristics you are looking for.
Figure 8-3 Typical Secondary Ignition Signal
91
Page 98
Scope and Multimeter Operations General Instructions
IMPORTANT
8.59.6 Presets
Selecting Presets opens a menu of pre-configured tests (Figure 8-4). Presets are
tests set up with pre-configured control settings for common component tests.
In addition to the built-in presets, you can create your own custom test
configurations and save them as presets, see Saving Dat a Files / Configurations on
page 117 for additional information.
8.60 General Instructions
8.60.1 Test Lead / Probe Connection
Standard “safety type” test lead jacks are located on the top of the diagnostic tool,
and are compatible with many test leads and probes. Insert the applicable test lead
or probe terminal end into the jack to compete the connection.
For information on test leads, see Test Leads and Accessories on page 121.
To avoid damaging test lea ds, do not pull on the wi re when removing the
leads from their jacks. Pull only on the lead terminal end.
Figure 8-4 Preset Examples
1. Auxiliary (DB9) Connector The auxiliary connector is used for connection of the
optional RPM inductive pickup and the pressure transducer split lead adapter. For
additional information contact your sales representative and see,
Module Remotely on page 93
2. Channel 4 Jack
3. Channel 3 Jack
4. Channel 2 Jack
5. Channel 1 Jack
6. Common (Ground) Jack
92
.
Figure 8-5 Scope Multimeter Test Lead Jacks
Using the Scope
Page 99
Scope and Multimeter Operations General Instructions
NOTE
NOTES
NOTE
8.60.2 Using the Scope Module Remotely
If needed, the Scope Module can be removed from the diagnostic tool, then
connected to the diagnostic tool with a USB cable. This increases the range of
mobility for the diagnostic tool while monitoring signals on the test vehicle. Use the
Type A/B USB cable, which is provided with your kit, to make the connection.
When used remotely, the scope module must be connected to the lower
(black) USB jack on the diagnostic tool.
As general practice, the Scope Module should only be undocked from the
diagnostic tool when it is off. To prevent accidental loss of data, make it a practice
to first save the current data if desired, then select either the Power Off or Back
icon from the Scope Multimeter toolbar to stop meter operation. Power Off saves
the current settings, but does not save data.
If the Scope Module:
○ Is undocked from the diagnostic tool when it is on, or
○ Is exposed to a electro static discharge (ESD) while it is being used
remotely
z To setup the Scope Module for remote operation:
1. Depress the Scope Module release tab located on the top of the diagnostic tool
(Figure 8-6).
Figure 8-6 Scope Module release tab
2. Slide the Scope Module off of the diagnostic tool.
3. Locate the USB jack on the bottom of the Scope Module (Figure 8-7).
the following will occur:
• Communication between the diagnostic tool and the Scope Module
will be terminated.
• All current data and settings will be lost.
• An error message (e.g. Meter/Scope Not Found) will display to
indicate that Scope Module communication has terminated.
When communication is reestablished (afte r a communication lo ss), the
Scope Multimeter application is restarted and the Scop e Multi meter main
menu page is displayed.
Figure 8-7 Scope Module USB jack location
4. Connect the square end of the USB cable to the jack on the Scope Module.
When used remotely, the M4 must be connected to a USB jack on the
diagnostic tool.
5. Connect the rectangular end of the USB cable to a USB port on the diagnostic
tool.
The Scope Module is now ready for remote use.
93
Page 100
Scope and Multimeter Operations General Instructions
8.60.3 Pairing and Hardware Status Icons
When the Scope Module is connected (docked or USB cable), it automatically pairs
with the diagnostic tool.
z To check the paired status of the Scope Module:
1. Select System Settings > Paired Devices.
The paired devices screen opens (Figure 8-8).
The Paired Devices screen lists all of the devices paired to the diagnostic tool, and
also indicates whether or not there is active communication occurring.
The Scope Module will be listed as SCOPE MODULE M4 or similar.
Figure 8-8 Typical Paired Devices screen
If the Scope Module is not shown in the Paired Devices list, check to make sure it
has a good connection. Use the Hardware Status icons to determine connection
status, see Hardware Status Icons on page 94.
Hardware Status Icons
The hardware status indicators in the lower-right corner of the Home screen provide
a quick reference to connection status.
Figure 8-9 Home screen - Hardware status icons
Status/Icon Action
Not Paired
Paired and
Communicating
Paired but Not
Communicating
Indicates the Scope Module is not paired or connected to the
diagnostic tool.
Pair the Scope Module to the diagnostic tool. See
Hardware Status Icons on page 94
Indicates the Scope Module is connected and allowing
communication.
Indicates the Scope Module USB cable is not connected, or is
connected but not allowing communication. Check to ensure the
Scope Module is properly connected with the USB cable.
for instructions.
Pairing and
8.60.4 Test Lead / Probe Calibration
Certain tests may display a confirmation prompt asking “Do you wish to calibrate
this probe?” before continuing with the test. As general practice, it is important to
ensure the test probe is calibrated before testing, to ensure accurate results.
Typical resistance, pressure, and vacuum tests will display the calibration
message, reminding you to calibrate the probe. To perform the probe calibration,
select Yes at the prompt (Figure 8-10) and continue to follow the onscreen
instructions to complete the calibration.
94
Loading...