Snap-on Verus User Manual
User Manual
EAZ0061B58A Rev. E
Legal Information
IMPORTANT:
Trademarks
Snap-on, ShopStream Connect, Fast-Track Troubleshooter, SureTrack, and VERUS are trademarks registered in
the United States, and other countries of Snap-on Incorporated. All other marks are trademarks or registered
trademarks of their respective holders.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Snap-on Incorporated is under license.
Copyright Information
© 2018 Snap-on Incorporated. All rights reserved.
Disclaimer of Warranties and Limitation of Liabilities
All pictures and illustrations shown are for reference purposes only. All information, specifications and illustrations in
this manual are based on the latest information available at the time of printing and are subject to change without
notice. While the authors have taken due care in the preparation of this manual, nothing contained herein:
• Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement
under the terms of which the equipment to which this manual relates was acquired.
• Increases in any way the liability to the customer or to third parties.
Snap-on
®
reserves the right to make changes at any time without notice.
Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety
warnings and precautions.
Manuals / Technical Documentation - The information in this manual is periodically revised to ensure the latest
information is included. Download the latest version of this manual and other related technical documentation from
the Snap-on Diagnostics website.
Software License Information
Use of Software is governed by the terms and conditions of the End User License Agreement. The End User License
Agreement is provided with the diagnostic tool and the device should not be initially operated until the End User
License Agreement is read. Use of the device acknowledges your acceptance of the End User License Agreement.
Patent Information
For a listing of Snap-on products that are protected by patents in the United States and elsewhere,
visit: https://patents.snapon.com
ii
EAZ0061B58A Rev. E 12-M-17 GB
Contact Information (United Kingdom)
Visit our websites at:
https://www1.snapon.com/diagnostics/UK/Diagnostics.htm
ShopStream Connect
https://www1.snapon.com/ukssc
For Technical Assistance
Phone / E-mail:
+44 (0) 845 601 4736 / diagnosticsUKproductsupport@snapon.com
For technical assistance in all other markets, contact your selling agent.
Regulatory Information
This product has been tested to the requirements of CAN/CSA-C22-2 No. 61010-1, second edition, including Amendment 1,
or a later version of the same standard incorporating the same level of testing requirements.
iv
Safety Information
READ ALL INSTRUCTIONS
For your own s afety, th e safety of others, an d to preven t damage to the product and vehicles upon
which it is used, it is important that all instructions and safety messages in this manual and the
accompanying Important Safety Instr uction s manual be read and understood by all persons
operating, or coming into contact with the product, before operating. We suggest you store a copy
of each manual near the product in sight of the operator.
For your safety, read all instructions. Use your diagnostic tools only as described in the tool user’s
manual. Use only manufacturer recommended parts and accessories with your diagnostic tools.
This product is intended for use by properly trained and skilled professional automotive
technicians. The safety messages presented throughout this manual and the accompanying
Important Safety Ins tructions manual are reminders to the operator to exercise extreme care when
using this product.
There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the responsibility of
the automotive technician to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is important to perform tests in an appropriate and
acceptable manner that does not endanger your safety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough understanding of vehicle systems before using this
product. Understanding of these system principles and operating theories is necessary for
competent, safe and accurate use of this instrument.
Before using the equipment, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
product only as described in it’s user manual. Use only manufacturer recommended parts and
accessories with your product.
Read, understand and follow all safety messages and instructions in this manual, the
accompanying Important Safety Instr uction s manual, and on the test equipment.
Environmental Conditions:
• This product is intended for indoor use only
• This product is rated for Pollution Degree 2 (normal conditions)
v
Safety Information Safety Signal Words
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Safety Signal Words
All safety messages contain a safety signal word that indicates the level of the hazard. An icon,
when present, gives a graphical description of the hazard. Safety Signal words are:
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury to the operator or to bystanders.
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Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor
injury to the operator or to bystanders.
Safety Message Conventions
Safety messages are provided to help prevent personal injury and equipment damage. Safety
messages communicate the hazard, hazard avoidance and possible consequences using three
different type styles:
• Normal type states the hazard.
• Bold type states how to avoid the hazard.
• Italic type states the possible consequences of not avoidi ng the ha zard.
An icon, when present, gives a graphical description of the potential hazard.
Safety Message Example
Risk of unexpected vehicle movement.
• Block drive wheels before performing a test with engine running.
A moving vehicle can cause injury.
Important Safety Instructions
For a complete list of safety messages, refer to the accompanying Important Safety Instructions
manual.
SAVE THESE INSTRUCTIONS
vi
Contents
Safety Information ...................................................................................................................... v
Contents .................................................................................................................................... vii
Chapter 1: Using This Manual ...................................................................................................1
Conventions.................................................................................................................................. 1
Bold Text................................................................................................................................ 1
Symbols ................................................................................................................................. 1
Terminology ........................................................................................................................... 1
Notes and Important Messages ............................................................................................. 2
Procedures............................................................................................................................. 2
Hyperlinks .............................................................................................................................. 2
Tool Help................................................................................................................................ 2
Chapter 2: Introduction.............................................................................................................. 3
Features and Specifications ......................................................................................................... 4
Diagnostic Tool ...................................................................................................................... 4
Technical Specifications ........................................................................................................ 7
Built-in Stand.......................................................................................................................... 7
Wrist Strap (Optional)............................................................................................................. 7
Power Conservation............................................................................................................... 8
Power Sources....................................................................................................................... 8
Scan Module (Wireless) ............................................................................................................. 10
Functional Description .........................................................................................................10
Technical Specifications ...................................................................................................... 11
Power Sources..................................................................................................................... 11
Chapter 3: Basic Operation and Navigation .......................................................................... 12
Turning On/Off and Emergency Shutdown................................................................................. 12
Turning On ........................................................................................................................... 12
Turning Off .......................................................................................................................... 12
Emergency Shutdown .......................................................................................................... 12
Controls and Indicators............................................................................................................... 13
Control Buttons .................................................................................................................... 13
LEDs .................................................................................................................................... 13
Basic Navigation......................................................................................................................... 14
Starting the ShopStream Diagnostic Suite Program............................................................ 14
Home Screen Layout ..............................................
Function Icons...................................................................................................................... 15
Toolbar................................................................................................................................. 16
Windows Toolbar ................................................................................................................. 17
Virtual Keyboard ......................................................................................................................... 18
Wi-Fi Setup................................................................................................................................. 19
Chapter 4: Scanner Operations............................................................................................... 20
Demonstration Program ............................................................................................................. 20
vii
............................................................. 14
Contents
Basic Operation and Navigation .................................................................................................21
Screen Messages ................................................................................................................21
Making Selections ................................................................................................................ 22
Scanner Screen Layout ....................................................................................................... 22
Menu Options....................................................................................................................... 32
Scanner Operation ..................................................................................................................... 34
Vehicle Identification ............................................................................................................ 35
Connecting to a Vehicle ....................................................................................................... 36
Vehicle System Selection .................................................................................................... 38
Vehicle Test Selection .........................................................................................................42
Stopping Communication and Exiting the Scanner .................................................................... 53
Chapter 5: Scan Module Operation ........................................................................................ 54
Overview..................................................................................................................................... 54
Pairing The Scan Module ........................................................................................................... 55
Checking Scan Module Paired Status ........................................................................................ 56
Data Cable Connection .............................................................................................................. 57
Troubleshooting.......................................................................................................................... 58
No Communication Message............................................................................................... 58
Signal Loss / Out of Range Alarm........................................................................................ 58
Checking Hardware Status .................................................................................................. 59
Recovery Procedure ............................................................................................................ 61
Updating Scan Module Firmware ............................................................................................... 63
Chapter 6: OBD Direct Operations.......................................................................................... 67
OBD Health Check ..................................................................................................................... 68
Global OBD II Code Check .................................................................................................. 68
Global OBD II Clear Codes .................................................................................................. 69
Readiness Monitors .............................................................................................................69
MIL Status............................................................................................................................ 70
OBD Diagnose............................................................................................................................ 70
Start Communication ........................................................................................................... 70
Connector Information ......................................................................................................... 74
Manual Protocol Selection ................................................................................................... 74
Chapter 7: Guided Component Test Operations ................................................................... 75
Vehicle Identification................................................................................................................... 75
Menu Options, Guided Component Test.............................................................................. 76
Creating a Favorites List ......................................................................................................77
Identifying a Test Vehicle .....................................
................................................................7
Operations .................................................................................................................................. 81
Component Information ....................................................................................................... 81
Tests .................................................................................................................................... 82
Chapter 8: Scope Multimeter................................................................................................... 86
Getting Started ........................................................................................................................... 86
Capabilities .......................................................................................................................... 86
Leads, Probes and Adapters ............................................................................................... 88
Menu Icon Options, Scope Multimeter ................................................................................. 91
Navigation................................................................................................................................... 92
Screen Layout...................................................................................................................... 92
Making Selections ................................................................................................................ 97
9
viii
Contents
Operations .................................................................................................................................. 97
Starting the Scope and Multimeter....................................................................................... 97
Measurement Out of Range................................................................................................. 99
Scope and Multimeter Setup................................................................................................ 99
Chapter 9: Information ........................................................................................................... 111
Vehicle Identification................................................................................................................. 111
Diagnostic Trouble Codes ........................................................................................................ 113
Diagnostic Trouble Codes Screen ..................................................................................... 113
Printing Diagnostic Trouble Code Information ................................................................... 114
Engine Management Component Testing ................................................................................ 115
Engine Management Component Testing Screen ............................................................. 116
Engine Management Pin Data.................................................................................................. 118
View Tabs .......................................................................................................................... 118
Information Tabs ................................................................................................................ 119
Component Selection......................................................................................................... 119
Component Locations............................................................................................................... 119
Wiring Diagrams ....................................................................................................................... 121
Toolbar............................................................................................................................... 121
Component Selection Menu............................................................................................... 122
Full-width Window.............................................................................................................. 122
Magnified Window.............................................................................................................. 122
Chapter 10: Vehicle History Operations............................................................................... 123
Screen Layout .......................................................................................................................... 123
Vehicle History Main Body (Records List).......................................................................... 123
Vehicle History Toolbar ...................................................................................................... 124
Chapter 11: Data Manager Operations ................................................................................. 129
Screen Layout .......................................................................................................................... 129
Navigation ................................................................................................................................ 130
Operations ................................................................................................................................ 131
My Data.............................................................................................................................. 131
Up ...................................................................................................................................... 131
Open .................................................................................................................................. 131
New.................................................................................................................................... 132
Delete................................................................................................................................. 133
Rename ............................................................................................................................. 134
Properties........................................................................................................................... 135
Shortcut......................................................................................................................
Email
.................................................................................................................................. 136
........ 135
Viewing Saved Files ................................................................................................................ 141
ShopStream Connect™ ..................................................................................................... 141
Saved File Structure ................................................................................................................. 141
Scanner DataViewer Operation................................................................................................ 142
Menu Bar ........................................................................................................................... 143
Display Toolbar .................................................................................................................. 146
Navigation Tools ................................................................................................................ 147
Customizing the Display..................................................................................................... 149
Customizing the Parameter List ......................................................................................... 150
Scope Viewer ........................................................................................................................... 152
ix
Contents
Image Viewer ........................................................................................................................... 153
Chapter 12: Help Operations ................................................................................................. 154
Using the Help Toolbar............................................................................................................. 154
Chapter 13: System Settings Operations............................................................................. 155
Paired Devices ......................................................................................................................... 155
Pairing the Wireless Scan Module ..................................................................................... 156
Shop Information ...................................................................................................................... 157
Data Backup ............................................................................................................................. 158
Backup ............................................................................................................................... 158
Restore .............................................................................................................................. 159
Chapter 14: SureTrack®......................................................................................................... 160
SureTrack Access .................................................................................................................... 160
SureTrack Status Messages .............................................................................................. 161
Using SureTrack....................................................................................................................... 161
Common Replaced Parts Graph ........................................................................................ 162
Dashboard Feature Information ......................................................................................... 162
Chapter 15: ShopStream Update Tool (SST) ....................................................................... 165
Basic Operation ........................................................................................................................ 165
Manual Software Download...................................................................................................... 167
Installing Software Updates...................................................................................................... 169
Installing Software Upgrades.................................................................................................... 171
Chapter 16: Maintenance ....................................................................................................... 173
Cleaning the Touch Screen ...................................................................................................... 173
Calibrating the Touch Screen ................................................................................................... 173
Cleaning and Inspecting the Diagnostic Tool ........................................................................... 174
Fan Filter Service ..................................................................................................................... 174
Battery Pack Service ................................................................................................................ 175
Battery Pack Safety Guidelines ......................................................................................... 175
Replacing the Battery Pack................................................................................................ 176
Disposing of the Battery Pack ............................................................................................ 176
Battery Pack Calibration .................................................................................................... 177
System Restore ........................................................................................................................ 177
Scan Module............................................................................................................................. 178
Replacing the Protective Handgrip..............................
....................................................... 178
x
Chapter 1 Using This Manual
This manual contains basic operating instructions and is structured in a manner to help you
become familiar with your diagnostic tool features and perform basic operations.
The illustrations in this manual are intended as reference only and may not depict actual screen
results, information, functions or standard equipment. Contact your sales representative for
availability of other functions and optional equipment.
1.1 Conventions
1.1.1 Bold Text
Bold emphasis is used in procedures to highlight selectable items such as buttons and menu
options.
Example:
• Select Functions.
1.1.2 Symbols
The “greater than” arrow (>) indicates an abbreviated set of selection instructions.
Example:
• Select Utilities > Tool Setup > Date.
The above statement abbreviates the following procedure:
1. Select the Utilities icon.
2. Select the Too l Setup submenu.
3. Highlight the Date option from the submenu.
1.1.3 Terminology
The term “select” describes tapping/touching an icon on the touch screen, or highlighting an icon
or menu choice and then selecting the confirmation menu choice such as Continue, Accept, OK,
Yes, or other similar choice.
Example:
• Select Reset.
The above statement abbreviates the following procedure:
1. Navigate to the Reset icon.
2. Select the Reset icon with your stylus.
1
Using This Manual Conventions
NOTE:
IMPORTANT:
IMPORTANT:
1.1.4 Notes and Important Messages
The following messages are used.
Note
A note provides helpful information such as additional explanations, tips, and comments.
Example:
i For additional information refer to...
Important
Important indicates a situation which, if not avoided, may result in damage to the test equipment
or vehicle.
Example:
Disconnecting the USB cable during vehicle communication can cause damage to the ECM.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
z To change screen views:
1. Select View.
The dropdown menu displays.
2. Select an option from the menu.
The screen layout changes to the format you selected.
1.1.6 Hyperlinks
Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue colored text indicates a selectable hyperlink.
Example:
Read all applicable Safety Information before using this tool!
1.1.7 Tool Help
To display help topics for this tool, select a help option from the Help menu.
2
Chapter 2 Introduction
IMPORTANT:
This chapter introduces the basic features of the Diagnostic Tool, including the control buttons,
data ports, battery pack, and power sources. Your Diagnostic Tool is a specialized personal
automotive diagnostic solution that combines information with test instrumentation to help you
diagnose symptoms, codes, and complaints quickly and efficiently. There are basically two main
components to the VERUS
• Diagnostic Tool—the central processor and system monitor with integral scope.
• Scan Module (Wireless) (wireless models) — wireless device for accessing vehicle data.
This manual describes the operation of these devices and how they work together to deliver
diagnostic solutions.
There are two versions of the VERUS Diagnostic Tool: (operation and function are similar for both)
Standard Version
On early-model VERUS Diagnostic Tools the Scanner is built (integrated) into the Diagnostic Tool.
During scanner testing, the data cable is connected directly from the Diagnostic Tool to the data
link connector on the vehicle.
Wireless Version
®
Diagnostic Tool:
On later-model VERUS Diagnostic Tools the Scanner (referred to as a Scan Module) is a separate
unit that communicates wirelessly with the Diagnostic Tool. During scanner testing, the data cable
is connected directly from the Scan Module to the data link connector on the vehicle.
Earlier standard Diagnostic Tools can be converted to operate with the wireless Scan Module,
contact your sales representative for details.
3
Introduction Features and Specifications
2.1 Features and Specifications
2.1.1 Diagnostic Tool
1— Audio Speaker
2— Touch Screen Display
3— Microphone
4— S (Shortcut) Button
5— Virtual Keyboard Button
6— Brightness Up Button
7— Brightness Down Button
8— Hard Drive Activity LED
9— Wireless LAN Activity LED
10—Battery Charging LED
11—Main Power LED
12—Power Button
Figure 2-1 Front view
4
Introduction Features and Specifications
Standard Version (Early-Models)
1— VGA (video graphics array) Connector
2— LAN (local area network) Jack
3— USB (universal serial bus) Jack
4— Audio (head phone) Jack
5— DC Power Supply Input Jack
6— Fan Filter
7— Data Cable Connector
8— Scope Auxiliary Connector
9— Channel 4 Jack
10—Channel 3 Jack
11—Channel 2 Jack
12—Channel 1 Jack
13—Common Ground Jack
Figure 2-2 Top view, standard model
5
Introduction Features and Specifications
Wireless Version (Later-Models)
1— VGA (video graphics array) Connector
2— LAN (local area network) Jack
3— USB (universal serial bus) Jacks (2)
4— Audio (head phone) Jack
5— DC Power Supply Input Jack
6— Fan Filter
7— Scope Auxiliary Connector
8— Channel 4 Jack
9— Channel 3 Jack
10—Channel 2 Jack
11—Channel 1 Jack
12—Common Ground Jack
Figure 2-3 Top view, wireless model
6
Introduction Features and Specifications
2.1.2 Technical Specifications
Item Description / Specification
Touch Screen
Display
Processor
Operating System
Communications
Memory
Battery
Power Supply Supply Rating; 12–17 VDC. 3.53A
DC Operating Voltage
Width
Height
Depth
Weight (including
battery)
Operating Temperature
Range (ambient)
Storage Temperature
(ambient)
Operating Altitude Maximum 2000 m
Environmental
Conditions
5-Wire Resistive Touch Panel
10.4 inch, outdoor enhanced, TFT LCD
1024 x 768 resolution, 262,144 Colors
Standard: 600MHz Intel Celeron M
WIreless: Intel Atom 1.6GHz
Microsoft Windows Embedded Standard XPe SP3
802.11 b/g/n Wireless
Wireless Bluetooth
10/100 Ethernet Jack
Standard: 500MB RAM
Wireless: 1GB RAM
Lithium Ion Smart Battery Pack
Approximate 4 hour run time
Approximate 4 hour charge time (unit operating)
Approximately 8 hour charge time, (unit not operating)
17VDC 60W, LPS (limited power source)
14.9 in. (358 mm)
9.17 in. (233 mm)
3.07 inches (78 mm)
7.5 lb (3402 g)
At 0 to 90% relative humidity (non-condensing)
32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)
–4 to 131°F (–20 to 55°C)
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
®
2.0 Technology
2.1.3 Built-in Stand
The Diagnostic Tool has a built-in, metal stand attached to the back. When the stand is not in use,
it is secured to the back of the Diagnostic Tool by an integrated casing hook. When extended, the
stand allows the Diagnostic Tool to rest at a 45° angle for hands-free viewing.
2.1.4 Wrist Strap (Optional)
An adjustable wrist strap that attaches to the back of the Diagnostic Tool to secure and stabilize
the Diagnostic Tool while you work is available as an option. Using the wrist strap allows the
Diagnostic Tool to comfortably rest on your forearm and leaves a hand free for connecting test
leads and operating the touch screen. The strap also eliminates the possibility of the Diagnostic
7
Introduction Features and Specifications
NOTE:
Tool falling off a vehicle due to vibrations or other movement, and also prevents you from
accidentally dropping the Diagnostic Tool.
2.1.5 Power Conservation
To conserve power, the Diagnostic Tool uses a power saving strategy when left idle. Standby
mode engages following a period of inactivity. During standby, the random access memory (RAM)
remains powered, but all other functions are turned off. The screen shuts off and the Main Power
LED remains illuminated when in standby mode.
i The Standby mode characteristics can be configured by selecting Power Options from the
Windows Control Panel menu.
2.1.6 Power Sources
Your Diagnostic Tool can receive power from any of the following sources:
• Internal Battery Pack
• Docking Station (Optional)
• AC/DC Power Supply
• Vehicle Power
Internal Battery Pack
The Diagnostic Tool can be powered from a rechargeable lithium ion battery located on the bottom
of the Diagnostic Tool under the right handgrip (Figure 2-5). A fully charged battery provides
sufficient power for about four hours of constant operation.
1— Internal Battery Pack
2— Right Handgrip
Figure 2-4 Battery pack location
The battery is recharged on demand whenever the Diagnostic Tool is placed in the optional
docking station, or the AC/DC power supply is connected to a voltage source.
8
Introduction Features and Specifications
Docking Station (Optional)
The Diagnostic Tool can be powered and operated when installed on the optional docking station.
The docking station also powers the internal battery pack charging process and allows USB
connectivity for attaching peripherals. Contact your sale representative for additional details.
AC/DC Power Supply
The Diagnostic Tool can be powered from a wall socket using the AC/DC power supply and power
cord. The AC/DC power supply also powers the internal battery pack charging process.
Vehicle Power
The standard Diagnostic Tool can be powered through the DLC when connected to an OBD-II
vehicle with the data cable. However, battery pack charging is not available when the Diagnostic
Tool is being powered by the DLC.
9
Introduction Scan Module (Wireless)
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2.2 Scan Module (Wireless)
The wireless Scan Module is provided as standard equipment on all late-model VERUS
Diagnostic Tools. Early VERUS Diagnostic Tools, which are designed to operate with a cable
connection to the test vehicle, can also be converted to operate with the wireless Scan Module.
2.2.1 Functional Description
1— Data cable connector
2— Memory card port (remove protective hand grip for access)
3— Bluetooth LED (green)
4— Communication issue LED (red)
5— Vehicle power LED (green)
6— Universal serial bus (USB) jack (remove protective hand grip for access)
Wireless Communication
The wireless Scan Module is a communication device that transmits vehicle data to the Diagnostic
Tool without a physical connection. The working range of the transmitter is about 30 feet (9.14 m).
Figure 2-5 Scan Module
A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is
brought closer to the Scan Module. The Scan Module sounds a tone and the Diagnostic Tool
shows a warning message when the signal is lost.
10
Introduction Scan Module (Wireless)
2.2.2 Technical Specifications
Item Description / Specification
Communications
USB Power 5V @ 500mA
Data Cable Connector
Power
Width
Height
Depth
Weight 0.9 lb (0.408 kg)
Operating Temperature
Range (ambient)
Storage Temperature
(ambient)
Operating Altitude Maximum 2000 m
Environmental
Conditions
Wireless Bluetooth
8V to 32V, Maximum 12 Watts
8.04 in. (204.3 mm)
3.82 in. (97 mm)
1.66 in. (42.1 mm)
At 0 to 90% relative humidity (non-condensing)
32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F (–20 to 60°C)
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
®
2.0 Technology
2.2.3 Power Sources
The Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable
connector. The Scan Module powers on whenever it is connected to an OBD-II/EOBD compliant
data link connector (DLC). For non OBD-II/EOBD compliant vehicles, the Scan Module can be
powered from a suitable power port on the test vehicle using the auxiliary power cable supplied
with your kit.
11
Chapter 3 Basic Operation and
Navigation
This chapter describes the basic operation, controls and navigation of the diagnostic tool.
3.1 Turning On/Off and Emergency Shutdown
The following sections describe how to turn the diagnostic tool on and off and how to perform an
emergency shutdown.
Before using the diagnostic tool, make sure the battery is fully charged or is connected to an
AC/DC power supply. see “Power Sources” on page 8.
3.1.1 Turning On
Press the diagnostic tool Po w e r button to switch the diagnostic tool on. The system boots up, then
opens the Home screen (Figure 3-2).
3.1.2 Turning Off
All vehicle communication must be terminated before shutting down the di a g n ostic tool. A w a r n ing
message displays if you attempt to shut down while the diagnostic tool is communicating with a
vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles.
Exit the Scanner function before turning off.
Before turning the diagnostic tool off, it is highly recommended to back up personal and saved
data to a USB mass storage device on a regular basis to prevent loss in the event of system
corruption or hard disk drive failure
z To turn off the diagnostic tool:
1. Navigate to the Home screen.
2. Select the Exit icon.
3. From the Windows desktop, open the Windows Start menu.
4. Select Turn Off Computer.
5. Select Turn Off in the dialog box.
The open programs close and the power turns off.
3.1.3 Emergency Shutdown
In case of emergency, press and hold the Power button for 5 seconds to force a shutdown.
12
Basic Operation and Navigation Controls and Indicators
3.2 Controls and Indicators
The external controls on the diagnostic tool are simple because most operations are controlled
through the touch screen. Touch screen navigation is menu driven, which allows you to quickly
locate the test, procedure, or data that you need through a series of choices and questions.
Detailed descriptions of the menu structures are found in the chapters for the various modules.
The following sections describe the external controls and features of the diagnostic tool.
3.2.1 Control Buttons
There are five control buttons located on the right side of the diagnostic tool near the handgrip:
Name Button Description
S (Shortcut) Button
Keyboard
Brightness Up
Brightness Down
Power
All other diagnostic tool operations are controlled through the touch screen.
A function button that provides a shortcut for
performing routine tasks.
Opens, and closes, a virtual keyboard on the
touch screen.
Incrementally increases the screen
backlighting.
Incrementally decreases the screen
backlighting.
Turns the diagnostic tool on and off. Also, press
and hold for 5 seconds for emergency
shutdown.
S (Shortcut) Button
Use the S Button to quickly capture an image of the current screen with a single button press. This
screen capture function is available at all times, even when operating outside of the VERUS
diagnostic tool software.
3.2.2 LEDs
The four light-emitting diodes indicate certain system conditions:
• Hard Drive Activity LED—illuminates when the central processing unit (CPU) is reading or
writing to the hard disk drive (HDD).
• Wireless LAN Activity LED—illuminates when a wireless local area network (LAN) in enabled,
flashes when data is being sent or received.
• Battery Charging LED—illuminates when the internal battery pack is charging.
• Main Power LED—illuminates when the diagnostic tool is powered on or in Standby mode.
13
Basic Operation and Navigation Basic Navigation
NOTE:
3.3 Basic Navigation
3.3.1 Starting the ShopStream Diagnostic Suite Program
The ShopStream Diagnostic Suite program is automatically started when the diagnostic tool is
turned on through the Windows “start up” folder function. After the program has started, the
ShopStream Diagnostic Suite Home Screen displays, see “Home Screen Layout” on page 14.
The application runs as a normal Windows program and it’s window can be minimized, resized
and closed like any other Windows program. To access the Windows desktop, minimize the
program window.
If the program is exited or closed, select the ShopStream Diagnostic Suite icon from the Windows
desktop to start the program.
Figure 3-1 ShopStream Diagnostic Suite desktop icon
i The ShopStream Diagnostic Suite can also be started from the Windows Start menu.
3.3.2 Home Screen Layout
The Home screen includes the diagnostic suite toolbar and the Windows toolbar. The Home
screen includes function icons, one for each of the primary diagnostic tool functions.
1— Function Icons
2. Toolbar
3. Windows Toolbar
Figure 3-2 Sample Home screen
14
Basic Operation and Navigation Basic Navigation
3.3.3 Function Icons
The Function Icons configure the diagnostic tool for the type of test to be performed. Ta bl e 3 -1
gives brief descriptions of the available icons, which operations are available depends upon the
individual configuration of your system. Use the stylus or your finger tip to select from the icons.
Tab le 3- 1
Name Icon Description
Configures the diagnostic tool to operate as
Scanner
OBD Direct
a scan tool. See “Scanner Operations” on
page 20.
Allows you to perform generic OBD-II or
EOBD system tests without identifying the
specific vehicle. See “OBD Direct
Operations” on page 67.
Guided Component
Te st
Scope Multimeter
Information
Vehicle History
Data Manager
Help
Opens a diagnostic database of specific
tests for the identified vehicle. See “Guided
Component Test Operations” on page 75.
Configures the diagnostic tool to operate as
a lab scope, graphing multimeter, or digital
multimeter. See “Scope Multimeter” on
page 86.
Provides the information needed to make
repairs once you have made your
diagnosis. The linked program varies by
region. See “Information” on page 111.
Identifies the test vehicle and organizes and
manages work in progress and service
records. See “Vehicle History Operations”
on page 123.
Opens the organization system for saved
data files. See “Data Manager Operations”
on page 129.
Opens the on-line help for the system. See
“Help Operations” on page 154.
System Settings
Exit
Establishes and manages connections to
peripheral devices. See “System Settings
Operations” on page 155.
Closes the diagnostic tool software and
returns the display to the Windows desktop.
See “Turning Off” on page 12.
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Basic Operation and Navigation Basic Navigation
3.3.4 Toolbar
Operation of the icons located on the toolbar are described in the table below:
Tab le 3- 2
Name Icon Description
Home
Desktop
Menu
Change Vehicle
View Record
Selecting this icon returns you to the Home
screen from any test.
Selecting this icon opens and closes the
standard Windows toolbars at the top and
bottom of the screen, which allow you
access to the Windows desktop.
Selecting this icon opens a menu that
provides information and basic operations
and features for the current screen.
The currently identified vehicle is shown to
the right of the icons, selecting allows you to
change the identified test vehicle.
Selecting the icon opens an editable
worksheet of vehicle records.
Menu Options
The Menu icon on the Toolbar at the base of the display screen opens a list of basic operations
and features. The list of options varies depending upon which module, or tool function, is active.
Selecting a menu item opens a submenu of choices, and some submenus also open an additional
menu. A right arrowhead (
it. The following Menu options are available from the Home Screen:
) indicates additional choices are available. Touch an item to select
• Safety Information—opens the Important Safety Inst ruct ions document.
• Help—allows you to view supporting documentation, selecting opens a submenu.
Safety Information
Selecting Safety Information opens a PDF copy of the Important Safety Instructions that are
included in your diagnostic tool kit. The Important Safety Instructions document should be read
and understood prior to using the diagnostic tool.
Help
A variety of utilities and additional resources are available through the Help menu. Basic menu
options, which are available for all modules, include:
• User Manual
• Version Info
• Activation Status
16
Basic Operation and Navigation Basic Navigation
User Manual
This option opens this document, which provides overall navigation and operation information for
the diagnostic tool.
Version Info
This option opens a window showing the version of the software and a copy of the Software
License Agreement. Select OK to close the window.
Activation Status
This option opens a dialog box with version and licensing details for the system, and activation
status for the diagnostic tool and all other modules.
3.3.5 Windows Toolbar
This is the standard Windows toolbar. Your diagnostic tool is a fully functional personal computer
based on the Windows Embedded Standard operating system. Refer to Microsoft documentation
for additional information.
Windows System Tray ShopStream Diagnostic Suite Programs
The Windows system tray may contain standard Windows application icons (e.g. Wireless
Network Connection Status, Audio volume, etc) and specialized application icons designed for
use only on this diagnostic tool (e.g. ShopStream Update Tool and Virtual Keyboard). Refer to
Microsoft software documentation for additional information on the standard Windows
applications. For additional information on the ShopStream Update Tool and Virtual Keyboard,
see:
ShopStream Update Tool - “ShopStream Update Tool (SST)” on page 165
Virtual Keyboard - “Virtual Keyboard” on page 18
17
Basic Operation and Navigation Virtual Keyboard
NOTE:
3.4 Virtual Keyboard
The Virtual Keyboard allows you to type characters and key in information to complete form and
data entry fields, similar to a physical keyboard.
The Virtual Keyboard is normally running in the Windows background and can be opened by
pressing the Virtual Keyboard button on the diagnostic tool. The program can be accessed as
follows:
• Virtual Keyboard button on the diagnostic tool control panel - opens the Virtual Keyboard
• Virtual Keyboard icon in the Windows system tray - opens the Virtual Keyboard menu
Menu options include:
- Hide Virtual Keyboard - minimizes the keyboard
- Close Virtual Keyboard - closes the Virtual Keyboard program
- Show Virtual Keyboard - displays the keyboard
- Settings - opens the Virtual Keyboard settings window (Figure 3-5)
- About - displays the Virtual Keyboard program software version number
• Virtual Keyboard program selection from the Windows “All Programs” or “Startup”
menus - starts the Virtual Keyboard program and adds the Virtual Keyboard icon to the
Windows system tray
i As an alternative, you can connect a USB keyboard to the diagnostic tool and use it to key in
information.
Figure 3-3 Virtual Keyboard button and system tray icon
18
Basic Operation and Navigation Wi-Fi Setup
NOTE:
1— Settings icon - opens the Virtual Keyboard settings window (Figure 3-5)
2. Expand icon - expands the Virtual Keyboard to full display (press again to return to
standard display)
3. Top - moves the keyboard to top of screen
4— Close - closes the keyboard
5— Bottom - moves the keyboard to bottom of screen
Figure 3-4 Virtual Keyboard (shown expanded)
i The Virtual Keyboard can be set to open automatically, when a data field or form is selected in
certain applications. See the Settings window (Figure 3-5) for selection options.
3.5 Wi-Fi Setup
Certain applications in the ShopStream Diagnostic Suite require wireless Internet connection. The
wireless network connection status icon is typically available from the Windows system tray and
can be used to access the wireless network connection setup. Refer to Windows user
documentation for wireless network setup instructions.
Figure 3-5 Virtual Keyboard settings window
19
Chapter 4 Scanner Operations
IMPORTANT:
There are two versions of the VERUS Diagnostic Tool; operation and function are similar for both.
The information in this chapter applies to both, unless otherwise specified.
Standard Version
On early-model VERUS Diagnostic Tools the Scanner is built (integrated) into the Diagnostic
Tool. During scanner testing, the data cable is connected directly from the Diagnostic Tool to
the data link connector on the vehicle.
Wireless Version
On later-model VERUS Diagnostic Tools the Scanner (referred to as a Scan Module) is a
separate unit that communicates wirelessly with the Diagnostic Tool. During scanner testing,
the data cable is connected directly from the Scan Module to the data link connector on the
vehicle.
The Scanner function allows you to establish a data link to the electronic control systems of the
vehicle being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and
perform tests. The Scanner function can access the electronic control module (ECM) for various
vehicle control systems such as engine, transmission, antilock brake system (ABS) and more.
Scanner and OBD-II testing requires connecting the Diagnostic Tool to the test vehicle using the
data cable and test adapters and/or Scan Module (depending on version). Onscreen data cable
connection instructions are provided. Additional connection information can be found in the
appropriate vehicle communication software manual for the test vehicle, which is available
through the Help menu.
4.1 Demonstration Program
The Scanner demonstration program allows you to become familiar with many of the test
capabilities without connecting to a vehicle. Sample data and mock test results help you learn the
menus and basic operations of the Scanner function.
Do not connect a vehicle to the Scan Module while in the Demonstration mode.
z To start the demonstration program:
1. From the Home screen, select the Scanner icon to open the manufacturer menu.
The manufacturer menu includes all makes for which Scanner information is available. There
is also a Demonstration icon included in the list.
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