Snap-On Verus Pro, D10 User Manual
User Manual
August 2012
EAZ0077L00A Rev. B
Trademarks
IMPORTANT:
Snap-on, ShopStre am, and ShopStream Connect, are trademarks of Snap-on Incorporated.
All other marks are trademarks or registered tr ademarks of th eir resp ective hold ers.
Copyright Information
©2012 Snap-on Incorporated. All rights rese rved.
Disclaimer of Warranties and Limitation of Liabilities
The information, specifications and illustrations in this manual are based on the latest information available at the
time of printing. While the authors have taken due care in the p rep ara tion of this manua l, nothing con t ained he rein:
• Modifies or alters in any way the standard terms and cond itions of the purchase, lea se, or rent al agre ement
under the terms of which the equipment to which this m anual relate s was acquired.
• Increases in any way the liability to the customer or to third parties.
Snap-on reserves the right to make changes at any time without notice.
Before operating or maintaining this u nit, please read this ma nual carefully paying extra attention to the safety
warnings and precautions.
Visit our websites at:
http://diagnostics.snapon.com (North America)
www1.snapon.com/diagnostics/uk (United Kingdom)
snapontools.com.au (Australia and New Zealand)
For Technical Assistance Call
1-800-424-7226 (North America)
CALL +44 (0) 845 601 4736 (United Kingdom)
E-mail DiagnosticsUKproductsupport@snapon.com (United King dom)
For technical assistance in all other markets, cont act your selling agent.
ii
Safety Information
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For your own safety and the safety of others, and to prevent damage to the equipment an d
vehicles upon which it is used, it is important that the accompanying Important Safety Instructions
be read and understood by all persons operating, or coming into contact with, the equipment. We
suggest you store a copy near the unit in sight of the operator.
This product is intended for use by properly trained and ski lled pro fessional automo tive
technicians. The safety messages presented throughout this manual are reminders to the
operator to exercise extreme care when using this test instrument.
There are many variations in procedures, techniques, tools, and p art s for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the responsibility of
the automotive technician to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is import ant to perform tests in an appropriate and
acceptable manner that does not endanger your sa fety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough underst anding of vehicle systems before using this
product. Understanding of these system principl es and oper ating th eories is nece ssary for
competent, safe and accurate use of this instrument.
Before using the equipment, always refer to and follow the safety messages and app licable te st
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
equipment only as described in this manual.
Read, understand and follow all safety messag es and instructio ns in this manual, the
accompanying Important Safety Instr uction s, an d on the test equipm ent.
Safety Message Conventions
Safety messages are provided to help prevent personal injury and equipm ent damage. All safety
messages are introduced by a signal word indicating the haza rd level.
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if n ot avoided, could result in death o r serious
injury to the operator or to bystanders.
Indicates a potentially hazardous situation which, if not a voided, may r esult in modera te or mino r
injury to the operator or to bystanders.
iii
Safety Information Important Safety Instructio ns
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Safety messages contain three different type styles.
• Normal type states the hazard.
• Bold type states how to avoid the hazard.
• Italic type states the possible consequences of not avoid ing th e hazard.
An icon, when present, gives a graphical description of the potential hazard.
Example:
Risk of unexpected vehicle movement.
• Block drive wheels before performing a test with engine running.
A moving vehicle can cause injury.
Important Safety Instructions
For a complete list of safety messages, refer to the accomp anyin g Important Safety Instructions.
SAVE THESE INSTRUCTIONS
iv
Contents
Safety Information..................................................................................................................... iii
Contents....................................................................................................................................... i
Chapter 1: Using This Manual................................................................................................... 1
Conventions.................................................................................................................................. 1
Bold Text................................................................................................................................ 1
Symbols ................................................................................................................................. 1
Terminology ........................................................................................................................... 1
Notes and Important Messages............................................................................................. 2
Hyperlinks .............................................................................................................................. 2
Procedures............................................................................................................................. 2
Chapter 2: Introduction.............................................................................................................. 3
Display Device............................................................................................................................. 3
Functional Description ......................... ... ... .... ... ... ....................................... ... ... ... .... ... ... ... ..... 3
Technical Specifications ........................................................................................................5
Power Sources....................................................................................................................... 6
Scan Module..................... ... ....................................... ... .... ... ... ... .......................................... ... ..... 7
Functional description.................................... ... ....................................... ... ... ... ... .... ... ........... 7
Technical Specifications ........................................................................................................8
Power Sources....................................................................................................................... 8
Scope Multimeter Module............................................................................................................. 9
Functional Description ......................... ... ... .... ... ... ....................................... ... ... ... .... ... ... ... ..... 9
Technical Specifications ...................................................................................................... 10
Power Sources..................................................................................................................... 10
Chapter 3: Getting Started....................................................................................................... 11
Powering Up............................................................................................................................... 11
Module Buttons.................................................................................................................... 11
Toolbar................................................................................................................................. 13
Windows Toolbar .................................................................................................................16
Powering Down .......................................................................................................................... 17
Emergency Shutdown.......... ... ... ... .... ... ... ... ....................................... ... .... ... ... ... ... ................ 17
Chapter 4: Navigation .............................................................................................................. 18
Controls and Features................................................................................................................ 18
Control Buttons .................................................................................................................... 18
LEDs .................................................................................................................................... 19
The Stand ........................................................................................................................... 19
Camera Operation...................................................... ... .... ...................................... ... .... ... ......... 19
Chapter 5: Scanner Operations............................................................................................... 21
Getting Started ........................................................................................................................... 21
The Demonstration Program................................................................................................ 21
Disconnecting the Diagnostic Platform From a Vehicle....................................................... 22
i
Contents
Vehicle Identification................................................................................................................... 23
Alternative Vehicle Identification.......................................................................................... 25
Connecting to a Vehicle.............................................................................................................. 26
Cables.................................................................................................................................. 26
No Communication Message............................................................................................... 27
Navigation................................................................................................................................... 27
Scanner Screen Layout ............................. .... ... ... ... ....................................... ... ... .... ... ... ... ... 27
Screen Messages ................................................................................................................ 30
Making Selections................................................................................................................ 30
Operations.................................................................................................................................. 30
Data Display......................................................................................................................... 32
Codes Menu..... .... ...................................... .... ... ... ... .... ... ...................................... .... ... ... ...... 36
Functional Tests... ... ... ... .... ... ... ... ....................................... ... ... .... ... ... ... ................................ 39
Generic Functions................................................................................................................ 40
Troubleshooter..................................................................................................................... 41
Scanner Toolbar Operations......... .... ... ... ... .... ... ....................................... ... ... ... ... .... ... ......... 42
Exiting the Scanner .................................................................................................................... 48
Downloading Firmware...............................................................................................................49
Chapter 6: OBD Direct Operations.......................................................................................... 52
OBD Health Check..................................................................................................................... 52
Global OBD II Code Check..................................... ....................................... ... ... .... ... ... ... ... 53
Global OBD II Clear Codes........... .... ... ... ....................................... ... ... .... ... ... ... ................... 54
Readiness Monitors ............................................................................................................. 54
MIL Status............................................................................................................................ 54
OBD Diagnose............................................................................................................................ 55
Start Communication ........................................................................................................... 55
Select Communication Protocol........................................................................................... 58
Connector Information ......................... ... ... .... ... ....................................... ... ... ... ... .... ... ......... 59
Chapter 7: Component Test Operations ................................................................................ 60
Vehicle Identification................................................................................................................... 60
Creating a Favorites List................................... ... ... .... ...................................... ... .... ... ......... 61
Identifying a Test Vehicle..................................................................................................... 62
Operations.................................................................................................................................. 64
Component Information ....................................................................................................... 64
Tests .................................................................................................................................... 65
Chapter 8: Scope Multimeter Operations............................................................................... 69
Remote Scope Multimeter Setup................................................................................................ 69
Getting Started ........................................................................................................................... 70
Capabilities .......................................................................................................................... 71
Leads, Probes and Adapters ............................................................................................... 72
Navigation................................................................................................................................... 75
Screen Layout...................................................................................................................... 75
Making Selections................................................................................................................ 79
Operations.................................................................................................................................. 79
Starting the Scope and Multimeter....................................................................................... 79
Scope and Multimeter Setup................................................................................................ 81
ii
Contents
Chapter 9: Ask-a-Tech Operations ......................................................................................... 93
Ask-a-Tech Tips ...................................... ... ... ... .... ... ... ... ....................................... ... ... .... ............ 93
Launching Ask-a-Tech................... ... ... .... ...................................... .... ... ... ... .... ... ......................... 94
Ask-a-Tech Home Page.......................... ... ... ... .... ... ... ... ....................................... ... ... .... ... ... ... ... 94
Ask-a-Tech Pulse . ... ... ....................................... ... ... .... ... ... ... ....................................... ... ... ... 95
What Do You Want To Do? ................................................................................................. 96
Chapter 10: Information Operations..................................................................................... 100
Chapter 11: Vehicle History Operations............................................................................... 101
Screen Layout .......................................................................................................................... 101
Vehicle History Main Body................................................................................................. 101
Vehicle History Toolbar...................................................................................................... 102
Chapter 12: Data Manager Operations ................................................................................. 106
Screen Layout .......................................................................................................................... 106
Navigation................................................................................................................................. 107
Operations................................................................................................................................ 107
My Data.............................................................................................................................. 107
Up ...................................................................................................................................... 108
Open .................................................................................................................................. 108
New.................................................................................................................................... 108
Delete................................................................................................................................. 109
Rename ............................................................................................................................. 110
Save................................................................................................................................... 111
Properties........................................................................................................................... 111
More................................................................................................................................... 112
Saved File Structure................................................................................................................. 112
Chapter 13: Help Operations................................................................................................. 113
Using the Help Toolbar.................................. ....................................... ... ... .... ... ... ... ................. 113
Chapter 14: System Settings Operations............................................................................. 114
Paired Devices ........................................... ....................................... ... ... ... .... ... ... .................... 114
Pairing the Scan Module.................................................................................................... 115
Shop Information...................................................................................................................... 116
Chapter 15: Maintenance....................................................................................................... 118
Display Device.......................................................................................................................... 118
Cleaning the Touch Screen ............................................................................................... 118
Calibrating the Touch Screen ............................................................................................ 118
Cleaning and Inspecting the Display Device...................................................................... 121
Battery Service...................................................................................................................121
Operating System Restore ... ... ... ....................................... ... ... .... ... ... ... .............................. 124
Scan Module..................... ... ....................................... ... .... ... ... ... ... ........................................... 125
Cleaning and Inspecting the Scan Module ........................................................................ 125
Replacing the Protective Handgrip.......................................... .... ... ... ... .... ... ...... ... .... ... ... ... . 125
Software License Agreement, North America ................................. ... ... .... .......................... 126
Index............................. ....................................... ... ....................................... ... ....................... 131
iii
Chapter 1 Using This Manual
This manual contains tool usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment that are not
included on your system. Contact your sales representative for availability of other modules and
optional equipment.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold emphasis is used to highlight selectable items such as buttons and menu options.
Example:
• Press the OK button.
1.1.2 Symbols
Different types of arrows are used. The “gre ater than” arrow ( >) indicates an abbrevia ted set of
selection instructions.
Example:
• Select Utilities > T ool Setup > Date.
The example statement abbreviates the followin g procedur e:
1. Navigate to the Utilities screen.
2. Highlight the Tool Setup submenu.
3. Highlight the Date option from the submenu.
4. Press OK to confirm the selection.
The solid arrows (
Example:
• Press the down arrow.
1.1.3 Terminology
The term “select” means highlighting a button or menu item and pre ssing the Accept, OK, Y es, or
other similar button to confirm the selection.
Example:
• Select Reset.
, , , ) refer to the four directions of th e dire ctional arr ow keys.
1
Using This Manual Conventions
NOTE:
IMPORTANT:
IMPORTANT:
The above statement abbreviates the following procedu re:
1. Navigate to and highlight the Reset selection.
2. Press the OK, or similar, button.
1.1.4 Notes and Important Messages
The following messages are used.
Notes
A NOTE provides helpful information such as additional explanations, tips, and comment s.
Example:
i For additional information refer to...
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the test
equipment or vehicle.
Example:
Do not disconnect the data cable while the Scanner is commun icating with the ECM.
1.1.5 Hyperlinks
Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue colore d text indicates a select ab le hyperli nk.
Example:
Read all applicable Safety Information before using this tool!
1.1.6 Procedures
An arrow icon indicates a procedure.
Example:
z To change screen views:
1. Select the View button.
The dropdown menu displays.
2. Select an option from the menu.
The screen layout changes to the format selected.
2
Chapter 2 Introduction
The Diagnostic Platform is a specialized personal automotive d iagnostic solution tha t combines
information with test instrumentation to help you diagno se symptoms, co des, and complain t s
quickly and efficiently. There are three main components to the system:
•
Display Device—the central processor and monitor for the system
•
Scan Module—the device for accessing vehicle data
•
Scope Multimeter Module—the device for sampling circuit s and sign als
This manual describes the construction and operation of th ese three devic es and how th ey work
together to deliver diagnostic solutions.
2.1 Display Device
2.1.1 Functional Description
1— Audio Speaker
2— Power Indicator LED (light emitting diode)
3— Microphone
4— Hard Drive Activity LED
5— Directional Buttons; left (
6— S Button (special functions)
7— Enter Button
8— Camera (shutter) Button
9— Virtual Keyboard Button
10—Brightness Button
11—Power Button
), right (), up (), down ()
Figure 2-1 Model D10 front view
3
Introduction Display Device
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1— Hinged Cover
2— USB (universal serial bus) Ports (2)
3— Head Phone Jack
4— Microphone Jack
5— DC Power Supply Input Port
Figure 2-2 Model D10 side view
1— Kennsington Lock (standard security device connection, device not included)
2— Battery Compar tment Cove r
3— Collapsible S tand (closed)
4— Camera Lens
Figure 2-3 Model D10 back view
4
Introduction Display Device
2.1.2 Technical Specifications
Processor:
Intel Atom Z530P 1.6GHz
Operating System
Microsoft Windows Embedded Standard SP3
T ouc h Screen
Resistive Touch Panel
Display:
10.2 inch diagonal, LCD TFT
1024 x 600 resolution WSVGA
16 bit color
Battery:
Lithium Ion Smart Battery Pack
Approximate 4 hour run time
Approximate 4 hour charge time (with or without unit operating)
DC Jack Operating Voltage
10V to 32V DC
Communications:
802.11 b/g/n Wireless
Bluetooth 2.1 + EDR
Dimensions:
Width:
13.23 inches
336.1 mm
Height:
8.07 inches
205 mm
Depth:
2.41 inches
61.3 mm
Weight (including battery pack and Scope Multimeter Module):
5.1 lbs.
2.31 kg
Weight (including battery pack, without Scope Multimeter Module):
4.5 lbs.
2.04 kg
5
Introduction Display Device
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
Power Supply:
Supply Rating; 19 VDC. 3.42A
2.1.3 Power Sources
Your Display Device can receive power from any of the following sources:
Internal Battery Pack
•
• AC/DC Power Supply
• Vehicle Power
• Docking Cradle (Optional)
Internal Battery Pack
The display unit can be powered from the internal rechargeable ba ttery. A fully charged standard
battery provides sufficient power for about 4.5 hours of continuous operation. A LED on the front
of the unit indicates the battery state of charge.
AC/DC Power Supply
The display unit can be powered from a wall socket using the AC/DC power supply. The AC/DC
power supply also powers the internal battery pack charging process.
V ehicle Power
The display unit can be powered from a standar d 12-volt power port on the test vehicle through a
direct cable connection. The vehicle power cable connects to the DC power supp ly port on the left
side of the display unit.
Docking Cradle (Optional)
The display unit can be powered and operated when inst alled on the optional docking cradle. Th e
docking cradle also powers the internal battery pack charging process and allows USB
connectivity for attaching peripherals. Contact your sale represent a tive for addition al det ails.
6
Introduction Scan Module
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2.2 Scan Module
2.2.1 Functional description
1— Data cable connector
2— Memory card port (remove protective hand grip f or access)
3— Bluetooth LED (green)
4— Communication issue LED (red)
5— V e hicle power L ED (green)
6— Universal serial bus (USB) port (remove prote ctive hand gr ip for access )
Figure 2-4 Scan Module
Wireless Communication
The Scan Module is a wireless communications device that transmits vehicle dat a to th e disp lay
device without a physical connection. The working range of the transmitter is abo ut 30 feet
(9.14 m). A signal lost due to moving out of range automatically restores itself when the display
unit is brought closer to the Scan Module. The Scanner sounds a tone and the Display Device
shows a warning message when the signal is lost.
7
Introduction Scan Module
2.2.2 Technical Specifications
Dimensions:
Length:
8.04 inches
204.3 mm
Height:
3.82 inches
97 mm
Depth:
1.66 inches
42.1 mm
Weight (including protective hand grip):
0.9 lbs.
0.408 kg
Communications:
Bluetooth 2.0 Class 1
USB Power:
5V @ 500mA
Data Cable Connector Power:
8V to 32V, Maximum 12 Watts
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
2.2.3 Power Sources
The Scan Module operates on 12V or 24V vehicle power , which it r eceives through the data cable
connector. The unit powers o n whenever it i s connected to an OBD-II/EOBD comp liant dat a lin k
connector (DLC). For non OBD-II/EOBD compliant vehicles, the unit can be powered from a
suitable power port on the test vehicle using the auxiliary power cable supplied with your kit.
8
Introduction Scope Multimeter Module
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2.3 Scope Multimeter Module
2.3.1 Functional Description
1— Common (Ground) Port
2— Channel 1 Port
3— Channel 2 Port
4— Channel 3 Port
5— Channel 4 Port
6— Auxiliary Port (not visible in illustration)
7— USB Port (under protective co ver)
8— Display Device Connection
Figure 2-5 Scope Multimeter Module, removed from Display Device
Remote Operation
The Scope Multimeter Module installs into the Display Device and is held in place by a lock tab.
Depress the lock tab and the Scope Multimeter Module is easily removed from the Display Device.
A USB cable (supplied with your kit) can then be used to connect the Scop e Multimeter Module to
the Display Device. Now, you can continue to remotely monitor ci rcuit activity while moving the
Display Device around the vehicle.
9
Introduction Scope Multimeter Module
2.3.2 Technical Specifications
Dimensions:
Length:
6.75 inches
171.5 mm
Height:
5.1 inches
129.5 mm
Depth:
0.89 inches
22.6 mm
Weight (including protective hand grip):
0.66 lbs.
0.30 kg
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
2.3.3 Power Sources
The Scope Multimeter Module operates on USB power (5V @ 5 00mA) supplie d by the Display
Device. Power is provided either through direct connection to the Display Device, or through a
USB cable when the Scope Multimeter Module is separated from the Display Device.
10
Chapter 3 Getting Started
Make sure the Display Device has a charged battery or is connected to an AC/DC power supply
Power Sources on page 8). It is highly recommended to back up personal and saved data to
(see
a USB mass storage device on a regular basis to prevent loss in the event of system corruption or
hard disk drive failure.
3.1 Powering Up
Press the Display Device Power button to switch the unit on. The system boots up, then opens the
Home screen (
Figure 3-1).
1. Module Buttons
2. Toolbar
3. Windows Toolbar
3.1.1 Module Buttons
The Module buttons configure the Display Device for the type of test to be performed.
page 12 gives brief descriptions of the available Module buttons, which operations ar e available
depends upon the individual configuration of your system. Use the stylus or your finger tip to select
from the Module buttons.
Figure 3-1 Sample Home screen
Table 3-1 on
11
Getting Started Powering Up
Table 3-1 Module buttons
Name
Button
Description
Scanner
OBD Direct
Component Test
Scope Multimeter
Ask-a-Tech
Information
Configures the unit to operate as a scan
tool. See
Scanner Operations on page 21.
Allows you to perform generic OBD-II or
EOBD system tests without identifying the
specific vehicle. See
Operations
on page 52.
OBD Direct
Opens a diagnostic database of specific
tests for the identified vehicle. See
Component Test Operations on page 60.
Configures the unit to operate as a lab
scope, graphing multimeter, or digital
multimeter. See
Operations
Scope Multimeter
on page 69.
Launches the Ask-a-Tech website. See
Ask-a-Tech Operations on page 93.
Provides the information needed to make
repairs once you have made your
diagnosis. The linked program varies by
region. See
Information Operations on
page 100.
Vehicle History
Data Manager
Help
System Settings
Exit
Identifies the test vehicle and organizes and
manages work in progress and service
records. See
Vehicle History Operations on
page 101.
Opens the organization system for saved
data files. See
Data Manager Operations on
page 106.
Opens the on-line help for the system. See
Help Operations on page 113.
Establishes and manages wireless
connections to peripheral devices, such as
the Scan Module. See
Operations
on page 114.
System Settings
Closes the diagnostic Platform software and
returns the display to the Windows desktop.
See
Powering Down on page 17.
12
Getting Started Powering Up
3.1.2 Toolbar
Operation of the buttons located on the toolbar are describe d in the t ab le below:
Table 3-2 Module buttons
Name
Button
Description
Home
Windows Toolbar
Menu
Change Vehicle
View Record
Hardware Status
Menu Button Options
Touching this button returns you to the
Home screen from any test.
Touching this button opens and closes the
standard Windows toolbars at the top and
bottom of the screen.
Touching this button opens a menu that
provides information and basic operations
and features for the current screen.
The currently identified vehicle is shown to
the right of the buttons, touching allows you
to change the identified test vehicle.
Touching the button opens an editable
worksheet of vehicle records.
Indicates the wireless connectivity status of
the Scan Module.
Indicates the wireless connectivity status of
the Scope Multimeter.
The Menu button on the Toolbar at the base of the display screen opens a list of basic operations
and features. Menu options vary by module and may include:
• Safety Information—opens the Important Safety Instructions document, which should be
read and understood prior to using the Diagnosti c Plat fo rm.
• File—allows you to print or save the data being viewed.
• Edit—allows you to configure alarms when viewing Scanner data.
• Setup—allows you to adjust tool settings.
• Help—allows you to view supporting documentation.
Selecting a menu item opens a submenu of choices, and some submenus also open a n additional
menu. A right arrowhead (
) indicates additional choices are available. Touch an item to select it.
File
Use to print or save a copy of the data currently being viewed. Selecting opens a submenu:
• Save—available from the Scan Module, opens an additional submenu with these options:
– Screenshot—saves a graphic image of the current screen
– Collected Data—saves a recording of all the data currently in the buf fer plus the number
of frames designated after the trigger event (see
13
Properties on page 44).
Getting Started Powering Up
• Print—available from the Scan Module, opens an additional submenu with these options:
– Screen—sends the current screen image to a printer.
– Troubleshooter—prints the full text of the troubleshooter topic shown in the main body.
• Print Article—available from the Component Test module, has one of the following results:
– If connected to a printer, the file is sent to the printer.
– If not connected to a printer, the article is saved as a .xps file, which can be retrieved,
moved, or copied and printed at a later time.
• Print Preview—available from the Component T est module, displays how the selected article
will appear when printed.
• Page Setup—available from the Component Test module, opens a dialog box that allows you
to adjust the format (orientation and margins) of th e p ages to be prin ted.
Selecting a print option opens a standard Windows Prin t dialog bo x, which allows yo u to print or
save the file.
Edit
This Scan Module option performs the same function as the Alarms bu tton on the Scann er
Toolbar. (For more information refer to
Alarms on page 43).
Setup
This Scan Module option allows you to adjust tool settings to your personal preferences. Selecting
Tools opens a submenu that includes the following:
Graph Properties
•
• Unit Setup
• Download Firmware
• Display BEN
Graph Properties
Selecting opens the General Graph Properties dialog box, which is similar to what is available
from the Properties button on the Scanner Toolbar (see
here apply to all of the graphs. Graph properties options allow you to :
Properties on page 44). Changes made
• Change the background and plot colors of the graphs.
• Switch graph grid lines on and off.
• Adjust how much data is captured after a triggering event.
• Adjust the sweep time of the graphs.
Unit Setup
Selecting opens a dialog box that allows you to choose between US customary or metric units of
measure for temperature, vehicle speed, and pressure read ings.
z To change the units setup:
1. From the Toolbar select Setup > Unit Setup.
The Setup dialog box opens to the Units t ab (
Figure 3-2).
14
Getting Started Powering Up
NOTE:
2. Tap the values to select each item, the “radio knob” indicates the selected setting .
3. Tap Back or Exit to close the dialog box and apply the changes.
Figure 3-2 Sample view options
Table 3-3 Scan tool units of measurement
Setting
Vacuum
(manifold pressure)
Pressure kPa (kilopascal)
Temperature °C (degrees Celsius) °F (degrees Fahrenheit)
Vehicle Speed kph (kilometers per hour) mph (miles per hour)
kPa (kilopascal)
Default
inHg (inches of mercury)
mmHg (millimeters of mercury)
psi (pounds per square inch)
bar (atmosphere)
kg/cm2 (kilograms per
centimeter squared)
Option
Download Firmware
This option is used to update the firmware on your Dis pl ay De vi ce. F or firmware information,
contact your sales representative or Customer Ca re. While do wnloading the firmware , do not
interrupt the download process. Connection interruption may result in da mage to the unit.
i It is recommended to connect the unit to an AC power source when downloading firmware.
Display BEN
This option shows the BEN of the currently identified vehicle in the Scanner toolbar. The BEN is a
unique identifier that is used internally for data coor dination a nd communica tion.
15
Getting Started Powering Up
Help
A variety of utilities and additional resources are available through the Help menu. Menu options
vary by module and may include:
•
User Manual
• Vers ion Info
• Activation Status
• User’s Manuals
• About Component Test
• About Scanner
User Manual
This option opens this document, which provides overall navigation and oper ation information for
the Diagnostic Platform.
Version Info
This option opens a window showing the version of the software and a co py of the Sof t ware
License Agreement. Tap OK to close the window.
Activation Status
This option opens a dialog box with version and licensing details for the system, and activation
status for the Display device and all other modules.
User’s Manuals
This Scan Module option opens a submenu of support docu ment ation , such as ve hicle
communication software manuals. These manu als provide co nnection an d test inform ation for
specific vehicles. Selecting a menu item opens a printable PDF ve rsion of the docume nt in a
separate window .
About Component Test
This option opens a dialog box that contain s so f tware vers ion and details, copyright data, and
other specific details about the Component Test module.
About Scanner
This option opens a dialog box that contain s so f tware vers ion and details, copyright data, and
other specific details about the Scan Modul e.
3.1.3 Windows Toolbar
This is the standard Windows toolbar. Y our Display Device is a fully functional personal computer
based on the Windows Embedded S t andard ope rating system. Refer to Microsoft documenta tion
for additional information.
16
Getting Started Powering Down
3.2 Powering Down
All vehicle communication must be terminated before shutting down the Display Device. A
warning message displays if you attempt to shut down while the Scan Module is communicating
with the vehicle. Forcing a shut down while communicating may lead to ECM proble ms on some
vehicles. Exit the Scan Module before powering down.
z To power down the Display Device:
1. Navigate to the Home screen.
2. Select the Exit button.
3. From the Windows desktop, open the Windows Start menu.
4. Select T urn Off Computer.
5. Select Turn Off in the dialog box.
The open programs close and the power switches of f.
3.2.1 Emergency Shutdown
In case of emergency, press and hold the Power button for 5 seconds to force a shutdown.
17
Chapter 4 Navigation
This chapter discusses how to use the hardware controls and features for the Displ ay Device.
There are no external controls on the Scan Module or Scope Multimeter Module , They can only be
operated when used in conjunction with the Display Device.
4.1 Controls and Features
The external controls on the Display Device are simple because most operations are controlled
through the touch screen. Touch screen navigation is menu driven, which allows you to quickly
locate the test, procedure, or data that you need throu gh a series of choices and qu estions.
Detailed descriptions of the menu structures are found in the chapters for the various modules.
The following sections describe the external controls and featur es of the d isplay de vice.
4.1.1 Control Buttons
Name and location of control buttons:
Table 4-1 Display Device control buttons
Name
Button
Description
S Button
Directional Buttons
Enter Button
Camera Button
Keyboard Button Opens or closes the virtual keyboard.
Brightness Button
Power Button Turns the unit on and off.
A function button that provides a shortcut for
capturing a screen image.
Moves the cursor or highlight on the display
screen up, down, right, or left.
Selects a highlighted item or returns the display
to the previous screen.
Operates the built-in camera. Press once to
open the application. The button then acts as a
shutter to take a photograph of what is visible
on the screen.
Increases the screen backlighting in seven
incremental steps, then returns to the lowest
setting and repeats.
All other tool operations are controlled through the touch screen.
18
Navigation Camera Operation
4.1.2 LEDs
There are two light-emitting diodes (LEDs) on the front face of the device (see
page 3 for locations):
• Power Indicator LED—this device uses three colors to show the battery and power status as
follows:
– Green indicates a either a battery with a full, or nearly full, charge or DC po we r
– Orange indicates a battery that is charging. An orange LED that fades on and of f at three
second intervals indicates the unit is in Standby mode.
– Red indicates a low battery (15% of capacity or less).
• Hard Drive Activity LED—illuminates when the central processing unit (CPU) is reading or
writing to the hard disk drive (HDD).
4.1.3 The St and
The built-in stand extends from the back of the unit to allow hands- free viewing . The st and clips
into the unit for storage and pivots out so the display is a t a 45 deg ree an gle when in use.
4.2 Camera Operation
A single press of the Camera button on the front of the Dis play Devic e activates the camera. With
the camera active, the touch screen becomes the view finder and is also used for reviewing
photographs that are taken. Buttons on the touch scree n are used to o perate the came ra. Th e
buttons change depending on what camera function is active:
Table 4-2 Camera buttons (part 1 of 2)
Name
Button
Figure 2-1 on
Description
Photo
Gallery
Exit
OK
Delete
Acts as a shutter to take a photograph of what is
visible in the view finder, which is the left-hand
portion of the screen.
Opens a thumbnail gallery of recently taken
pictures.
Closes the camera application and returns to
the previous screen.
Displays after a picture is taken. Selecting
saves the photograph and returns to the view
finder.
Displays after a picture is taken and in Gallery
mode. Selecting discards the photograph and
returns to the previous screen.
19
Navigation Camera Operation
Table 4-2 Camera buttons (part 2 of 2)
Name
Button
Description
Back
Previous
Next
Displays in Gallery mode. Selecting returns to
the previously viewed screen.
Displays in Gallery mode. Selecting opens the
picture prior to the current image in the gallery.
Displays in Gallery mode. Selecting opens the
picture after to the current image in the gallery.
z To use the camera:
1. Press the Camera button.
The camera screen opens and the Camera button now controls the shutter.
2. Focus the image to be captured in the view finder.
3. Press the Camera button, or tap the Photo button.
The view finder now shows the captured picture.
4. Select OK to save the image, or Delete to delete it.
The view finder is live and the Camera button is the shutter, repeat steps 2, 3, and 4 to take
additional pictures.
5. Select Exit from the live view to close the camera application.
Photographs are stored on the hard drive and can be r etrieved from the desktop by selectin g
My Documents > ShopStream > Camera Folder.
20
Chapter 5 Scanner Operations
The Scanner allows you to establish a dat a lin k to the ele ctronic control systems of the vehicle
being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and
perform tests. The Scanner can access the electro nic control module (ECM) for var ious veh icle
control systems such as engine, transmission, antilock brake system (ABS) and more.
Scanner testing requires connecting the Scan Module to the test vehicle using the data cable and
test adapters. On screen instructions tell you how to connect the Scan Modu le, additiona l
connection information can be found in the appropriate vehicle communication sof tware manual
for the test vehicle, which is available through the Help menu.
5.1 Getting Started
Prior to first use of the Scan Module the unit must be p aired with the Display Device to establish a
wireless communication link. Refer to
A demonstration program allows you to become familiar with Scanner operations and testing
without being connected to an actual vehicle.
Pairing the Scan Module on page 115 for details.
5.1.1 The Demonstration Program
The Scanner demonstration program allows you to become familiar with many of the test
capabilities without connecting to a vehicle. Sample data and mock test results help you learn the
menus and basic operations.
The Scan Module must be paired with the display device to use th e demonstration progra m. See
Pairing the Scan Module on page 1 1 5 for de t ails. Both the Scan Mod ule and the displa y device
must be powered on.
z To start the demonstration program:
1. From the Home screen, tap the Scanner icon.
The manufacturer menu displays. This menu includes all makes that are covered by any of the
Diagnostic Platform modules, not just those for which Sca nner information is available. There
is also a Demonstration button included in the list.
2. Tap the Demonstration button.
21
Scanner Operations Getting Started
IMPORTANT:
Figure 5-1 Sample demonstration selection
A screen with two choices now displays:
– US Domestic—contains actual data captured while driving a 2001 Chevrolet T ahoe. Look
for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode.
– OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows
you to access any of the standard functions.
3. Select either option and a confirmation message di splays.
4. Select Ok to load the selected database.
5. Follow the on-screen instructions and select as needed until the Systems menu displays.
6. Select from any of the systems listed, then select from the submenus.
Do not connect a vehicle to the Scan Module while in the Demonstration mode .
5.1.2 Disconnecting the Diagnostic Platform From a Vehicle
When disconnecting the Diagnostic Platform from the vehicle, make sure the Scanner software is
not communicating with the vehicle.
z To exit Scanner and disconnect from a vehicle:
1. From a codes or data display screen, tap the Exit button on the upper toolbar.
Figure 5-2 Sample upper toolbar Exit button
The screen goes to the codes or data menu.
2. Tap the Back button on the upper toolbar.
22
Scanner Operations Vehicle Identification
NOTE:
Figure 5-3 Sample upper toolbar Back button
The screen goes to the system menu.
3. Tap the Back button on the upper toolbar.
A “stopping communication” briefly displays followed by the systems menu.
4. Tap the Change Vehicle button on the Toolbar.
Figure 5-4 Sample Toolbar Change Vehicle button
The vehicle description on the toolbar should now read “No Active Vehicle”.
5. Tap the Home button on the Toolbar.
Figure 5-5 Sample Toolbar Home button
The Home screen displays.
6. Disconnect the test adapter from the vehicle connector.
i Damage to the electronic control module (ECM) of the vehicle can occur if communica tion is
disrupted. Ensure that the vehicle communication cable is pr operly connected a t all times during
testing. Exit all active tests before removing the test cable or powering down.
5.2 V ehicle Identification
The Scanner information presented is provided by a direct lin k to the ECM of th e test vehicle.
Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so
that the data displays correctly. V ehicle identification information is carried over if you enter the
Scan Module either from the Component Test module or from one of the records stored in the
Vehicle History mod ule. However, you may need to enter additional attributes in some instances.
The vehicle identification sequence is menu driven, you simply follo w the scree n prompts and
make a series of choices. Each selection you make advances to the next screen. A Back button
in the upper left corner of the screen re turns you to the previo us screen. Exa ct procedur es may
vary somewhat by vehicle.
z To identify a vehicle for Scanner testing:
1. Tap the Scanner module button from the Home screen.
A list of manufactures displays (
Figure 5-6).
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