Simer Pumps 3986, 3984, 3988, 3985, 3983 User Manual

293 Wright St., Delavan, WI 53115

Phone: [phone] Fax: [phone]b Site: http://www.flotecwater.com

OWNER’S MANUAL

Submersible Sump Pumps

NOTICE D’UTILISATION

Pompes submersibles pour puisard

MANUAL DEL USUARIO

Bombas sumergibles para sumideros

3983		3984
3985		3986
		3988

Installation/Operation/Parts Installation/Fonctionnement/Pièces Instalación/Operación/Piezas

For further operating,	Pour plus de renseignements
installation, or maintenance	concernant l’utilisation,
assistance:	l’installation ou l’entretien,

Para mayor información sobre el funcionamiento, instalación o mantenimiento de la bomba:

Call 1-800-468-7867	Composer le 1 [phone]		Llame al 1-800-468-7867
English ......................	Pages 2-9 Français ...............	Pages 10-17	Español ...............	Paginas 18-25

SIM699 (Rev. 5/14/08)

Specifications and Safety

2

DESCRIPTION

This Submersible Sump Pump is designed for home sumps. The permanent split capacitor motor is oil filled, sealed for cooler running, and has automatic-reset thermal protection. Ball bearings on the motor shaft never need lubrication. The power cord is a 3-wire, grounding-type cord.

SPECIFICATIONS

Power supply ....................	115V, 60 HZ., 15 Amp Circuit
Liquid Temp. Range......................	32°F to 70°F(0°-21°C)
Individual Branch Circuit Required (min.)		.........15 Amps
Discharge:............................................	1-1/2" Female NPT

This pump is designed for use in a residential sump only. Pump water only with this pump.

NOTICE: This unit is not designed as a waterfall or fountain pump, or for applications involving salt water or brine! Use with waterfalls, fountains, salt water or brine will void warranty.

Do not use where water recirculates.

Not designed for use as a swimming pool drainer.

NOTICE: Read this Owner’s Manual for installation, operation, and safety information.

GENERAL SAFETY INFORMATION

Your automatic sump pump should give years of trouble-free service when correctly installed, maintained, and used. However, interruption of power to the pump, dirt/debris in the sump, flooding that exceeds the pump’s capacity, electrical or mechanical failure in the pump, etc., may prevent normal pump operation. To help prevent damage from flooding, purchase a secondary AC sump pump, a DC backup sump pump, and/or a high water alarm. See the “Troubleshooting Chart” in this manual for information about common sump pump problems and remedies. For more information,call Simer customer service at 1-800-468-7867.

Hazardous voltage. To reduce the risk of hazardous or fatal electrical shock, follow instructions A through D, below:

A.This pump has an approved 3-conductor power cord with 3-prong, grounding-type plug. Connect the pump only to a properly grounded, 3-prong outlet. If the sump pump circuit has a 2-prong outlet, replace it with a grounded 3-prong outlet installed according to code.

B.Unplug the pump before handling or servicing it. If your basement floor is wet, turn off all power before walking on it. If the shut-off box is in the basement, call your electric company or hydro authority to shut off service to the house, or call your local fire department for instructions. After turning off the power, remove the pump for service.

C.Protect the electrical cords from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cords. Replace damaged or worn cords.

D.Do not lift the pump by the power cord.

Plastic pipe glue is extremely flammable.

Follow the glue manufacturer’s instructions when assembling glued plastic pipe.

Burn hazard. Modern motors may run hot. Allow 20 minutes to cool before handling.

1.Know the pump application, limitations, and potential hazards.

2.Do not use this pump in water with fish present.

3.Drain the system completely before servicing it.

4.To prevent a flexible discharge line from whipping, which could cause injury or damage, fasten it down before starting the pump.

5.Before each use, check any hoses in the system for weakness or wear. Make certain that all connections are tight.

6.Periodically inspect the sump, the pump, and the piping for debris and foreign objects. Perform routine cleaning as required.

7.Personal Safety:

a.Wear safety glasses at all times when working with pumps.

b.Keep your work area clean, uncluttered and properly lighted; put away all unused tools and equipment.

c.Keep visitors at a safe distance from the work area.

d.Make workshop child-proof with padlocks and master switches. Remove any starter keys.

8.This pump installation must meet all applicable laws, codes, and ordinances.

Tools Required:

Pipe wrench, Strap Wrench, or Slip-Joint Pliers, Hacksaw,

Screw Driver, File or Sandpaper

Materials Required:

1-1/2" ABS or PVC Pipe with Cement to match Threaded Adapter (Pipe to Pump)

Check Valve – Purchase a check valve that goes in the discharge line or in the pump discharge. If your check valve does not have a 1/8" anti-airlock hole, drill one in the discharge pipe just below the check valve. Be sure to install the check valve so that the flow will be away from the pump.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Installation

3

10" Minimum with Vertical Switch

14" Minimum with Tethered Switch

10" Min. with Vertical Switch

Sump Pit

18" Min. with Tethered Switch

Hard Surface –

No Sand, Clay,

Gravel

Figure 1

1A. Minimum sump size: 10" (254mm) diameter by 10" (254mm) depth for vertical switch models; 14" (356mm) diameter by 18" (457mm) depth for tethered switch models.

1B. Construct the sump pit of tile, concrete, steel, or plastic; it must meet code requirements.

1C. No clay, earth, sand, or gravel in the sump (they will clog the pump). Keep the pump inlet screen clear.

Figure 2

2A. Install the discharge plumbing and check valve, using teflon tape - NOT pipe joint compound.

2B. Tighten the pipe into the pump (hand tight + 1-1/2 turns).

2C. Install a check valve in the vertical pipe to prevent flow backwards through the pump when it shuts off. To prevent airlocking the pump, drill a 1/8" (3.2 mm) hole in the discharge pipe just above where it screws into the pump discharge. Install the check valve above this hole, but keep it as close to the pump as possible. Be sure the hole is below the waterline and below the check valve.

2D.To reduce noise and vibration, cut the discharge pipe near the pump and fasten a short length of rubber hose (1-7/8" (48 mm) I.D., e.g. radiator hose) into it with hose clamps.

Figure 3

3.Place the pump in the sump; make sure that nothing interferes with switch operation. For tethered switch models, the tether length should be 3-1/2" (See Figure 3).

Figure 4

4.Finish installing the necessary plumbing. Follow the glue manufacturer’s instructions for safety precautions and curing time.

Risk of flooding. Make sure the pump cannot move in the sump. If the pump moves when it runs, the piping or sump wall may interfere with the switch and prevent the pump from starting or stopping.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Installation

4

Figure 5

Figure 6

5A. Power Supply: This pump requires a 115 V.,

60 Hz., 15 amp individual branch circuit. The circuit must be grounded and should be dedicated to the sump pump.

5B. The pump is supplied with a 3-wire cord set with grounding-type plug. Plug the switch directly into the outlet and plug the pump into the opposite end of the switch’s plug.

Electrical shock hazard. Always ground the pump to a suitable electrical ground, such as a grounded water pipe, a properly grounded metallic raceway, or a ground wire system. Do not cut off the round ground pin.

6A. After you have installed the piping, check valve, and float switch, the pump is ready for operation.

6B. Check the pump by filling the sump with water and observing the pump’s operation through one complete cycle. For switch settings see the Electrical and Switch Specifications chart on Page 5.

Failure to make this operational check may lead to improper operation, premature failure, and flooding.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Operation

5

1.The shaft seal depends on water for lubrication. Do not operate the pump unless it is submerged in water; running it dry may damage the seal.

2.If the pump overheats, an automatic-reset thermal protector cuts off the power and stops the motor before it can be damaged. The motor will automatically restart when it cools. If the protector trips repeatedly, unplug the pump, remove it from the sump, and check it for the cause of the difficulty. Low voltage, long extension cords, clogged impeller, very low lift, a plugged or frozen discharge pipe, etc., can all cause cycling and overheating.

PERFORMANCE

GPH AT TOTAL FEET OF LIFT (See Figure 7)

						No flow
	Model	5 ft.	10 ft.	15 ft.	20 ft.	at height
						shown
		CAPACITY GALLONS/HOUR				below
	3983	4,020	3,540	3,000	1,800	26’
	3984	4,020	3,540	3,000	1,800	26’
	3985	4,380	3,840	3,300	2,340	28’
	3986	4,380	3,840	3,300	2,340	28’
	3988	4,700	4,100	3,500	2,820	29’

3. This pump will not remove all the water in the

ELECTRICAL & SWITCH SPECIFICATIONS

sump. If you are running the pump manually and

water stops coming out of the discharge, the

Motor

Individual

*Switch Setting

pump has probably run dry. Shut it off immedi-

Branch

in inches

Motor

Full Load

Circuit

Water Level For:

ately and check the water level.

Model

HP

Amps

Req.(Amps)

On

Off

TM E.I. DuPont De Nemours and Company Corporation, Delaware.

3983

1/3

5.8

15

15"

7"

3984

1/3

5.8

15

6-1/2"

3"

3985

1/2

6.3

15

15"

7"

3986

1/2

6.3

15

6-1/2"

3"

3988

3/4

7.0

15

6-1/2"

3"

Discharge

Pipe

Basement

Floor

Lift

Sump

Pit

Check Valve

(Install Vertically)

Figure 7 – LIFT: Lift is the vertical distance the pump actually lifts water.The higher the lift, the lower the flow.

NOTE: The friction caused by water running through the pipe will also, on longer pipe runs, reduce the flow.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Repair Parts

6

3983, 3984 3985, 3986 3988

1

3

2

4834 0205

Key
No.	Part Description	Qty.	3983	3984	3985
1	Power Cord Assembly	1	PW17-281	PW17-281	PW17-281
2	Impeller†	1	PS5-33P	PS5-33P	PS5-34P
3	Tethered Float Switch
	Assembly	1	FP18-15BD	–	FP18-15BD
•	Vertical Float Switch
	Assembly	1	–	FPS17-66	–

Key
No.	Part Description	Qty.	3986	3988
1	Power Cord Assembly	1	PW17-281	PW17-281
2	Impeller†	1	PS5-34P	PS5-22P
•	Vertical Float Switch
	Assembly	1	FPS17-66	FPS17-66

• Not illustrated.

NOTE: If motor fails, replace entire pump.

† See Page 8 for impeller replacement instructions.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Troubleshooting

7

TROUBLESHOOTING CHART

Risk of electrical shock. Unplug the pump before touching it or servicing it.

SYMPTOM	PROBABLE CAUSE(S)	CORRECTIVE ACTION
Pump won’t start or run.	Pump is not plugged in.	Make sure the pump is plugged into a proper outlet.
	Blown fuse.	Replace the fuse with a fuse of proper size.
	Low line voltage.	Check the size of the wiring on the circuit feeding the pump
		and from the main switch on the property. If everything is OK,
		contact your power company or hydro authority.
	Defective motor.	Replace the pump.
	Defective float switch.	Replace the float switch.
	Clogged or jammed Impeller.	If the impeller won’t turn, unplug the pump, remove the lower
		pump body, and locate the source of the binding. Replace
		the impeller if necessary.
	Obstructed float.	Move the pump in the sump or remove the obstruction.
Pump starts and stops	Backflow of water from piping.	Install or replace the check valve.
too often.	Faulty float switch.	Replace the float switch.
Pump won’t shut off.	Defective float switch.	Replace the float switch.
	Restricted discharge	Unplug the pump, remove it from the sump, and clean the
	(obstacle or ice in the piping).	pump and piping.
	Obstructed float.	Move the pump in the sump or remove the obstruction.
	Restricted intake screen.	Unplug the pump, remove it from the sump, and clean the
		intake screen and impeller.
Pump operates but	Low line voltage.	If the voltage is below 110 volts, check the size of the wiring
delivers little or no water.		from the main switch on the property. If OK, contact your
		power company or hydro authority.
	Debris caught in the impeller.	Remove the pump and clean out the impeller.
	Worn or defective parts or	Clean the impeller if it’s plugged; replace the impeller if
	plugged impeller.	necessary; otherwise replace the pump.
	Check valve installed without	Drill a 1/8" (3mm) dia. hole between the pump discharge and
	vent hole	the check valve (1-2" above the pump discharge and below
		the waterline).
	Restricted intake screen.	Remove the pump and clean out the intake screen.
	Check valve is installed either	Be sure the check valve is installed correctly (the flow arrow
	backward or upside down.	should point away from the pump).

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Impeller Replacement

8

First: Turn off power to the pump, disconnect the discharge piping, and lift the pump out of the sump BY THE HANDLE ON TOP OF THE MOTOR (not by the cord).

PS5-

35P

Step 1: Remove the three screws holding the motor to the base

PS5-

35P

4831 0205

Step 2: Hold the motor shaft with a screwdriver and unscrew the impeller as shown.

NOTE: The impeller has a left-hand thread, so it loosens to the right ( ).

4832 0205

Step 3: Thread the new impeller onto the motor shaft as shown (left-hand thread – tightens to the left ).

Step 4: Re-mount the motor on the base. Be sure to mount it so that the switch is clear of the discharge and all other obstructions in the sump.

Last: Run the pump through one complete cycle after it is assembled and reinstalled. It should operate correctly and you should not hear any sounds of scraping or dragging from the pump.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Warranty

9

ATTACH ORIGINAL RECEIPT HERE FOR WARRANTY CONSIDERATION.

Simer Limited Warranty

SIMER warrants to the original consumer purchaser (“Purchaser”) of its products that they are free from defects in material or workmanship.

If within twelve (12) months from the date of the original consumer purchase any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s option, subject to the terms and conditions set forth below. Your original receipt of purchase is required to determine warranty eligibility.

Exceptions to the Twelve (12) Month Warranty

Product/Model No.	Warranty Period
M40P, M40,BW85P, CM10, CMK	90 days
2330, 2300, 2955, 2956, 2957, A5500	2 Years
4" Submersible Well Pumps, 3984, 3983, 2975PC, 2958, 3075SS	3 Years
Pre-Charge Water System Tank, 3986, 3985, 2956, 2960	5 Years
3988, 3995, 3997, 3963	Lifetime

General Terms and Conditions

Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to acts of God, nor shall it apply to products which, in the sole judgement of SIMER, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to other than normal application, use or service, including but not limited to, operational failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.

Requests for service under this warranty shall be made by returning the defective product to the Retail outlet or to SIMER as soon as possible after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests for service under this warranty will be accepted if received more than 30 days after the term of the warranty.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.

SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE APPLICABLE

EXPRESS WARRANTIES PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115

Phone: [phone] • Fax: [phone] E-Mail: [e-mail] • Web Site: http://www.simerpumps.com

For parts or assistance, call Simer Customer Service at 1-800-468-7867