Simer Pumps 3075SS-01 User Manual

Installation/Operation/Parts

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Installation/Fonctionnement/Pièces

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Instalación/Operación/Piezas

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©2007 253P7930 (12/12/07)

Model 3075SS-01

OWNER’S MANUAL

Automatic
Booster Pump

NOTICE D’UTILISATION

Pompe de surpression
à fonctionnement

automatique

MANUAL DEL USUARIO

Bomba automática
de refuerzo

293 Wright St., Delavan, WI 53115

Phone:

1-800-468-7867
1-800-546-7867

Fax:

1-800-390-5351

Web Site:

http://www.simerpump.com

5679 0807

Safety 2

For parts or assistance, call Simer Customer Service at 1-800-468-7867

READ AND FOLLOW
SAFETY INSTRUCTIONS!

This is the safety alert symbol. When you see this

symbol on your pump or in this manual, look for
one of the following signal words and be alert to the
potential for personal injury.

warns about hazards that will cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that can cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that will or can cause

minor personal injury or property damage if ignored.
The label NOTICE indicates special instructions which

are important but not related to hazards.

Carefully read and follow all safety instructions in this
manual and on pump.

Keep safety labels in good condition.
Replace missing or damaged safety labels.
Make workshops childproof; use padlocks and master

switches; remove starter keys.

GENERAL SAFETY

1. To avoid risk of serious bodily injury and property

damage, read the safety instructions carefully before
installing this pump.

2. Follow local and/or national plumbing, building and

electrical codes when installing the pump. Use rigid
pipe when installing this pump.

3. Hazardous Pressure. The pump body

may explode if used to boost pressure above 100 psi
(689 kPa). Do not use this pump with inlet pressure

greater than 50 psi (345 kPa). If not already in the
plumbing system, install a pressure relief valve in the
pump discharge line capable of passing the full pump
flow at 100 psi (689 kPa). If local code requires
installation of a pressure relief valve capable of
handling the full pump flow at a pressure less than
100 psi (689 kPa), follow the code requirements.

4. A low pressure safety cutoff switch is recommended

to shut off power to the pump in case of low dis­charge pressure due to interruption of the incoming
water supply, broken pipe, etc.

5. Never run the pump dry. To do so can damage inter-

nal parts, overheat pump (which can cause burns to
people handling or servicing pump), and will void
warranty.

6. Risk of fire or explosion. To avoid risk
of fire and explosion, Pump Water Only with this
pump. Do not pump flammable liquids or chemicals.
Do not use the pump near gas pilot lights or where
chemical or gas fumes are present. Use of an electric
pump with liquids other than water or in an atmos­phere containing chemical or gas fumes may ignite
those liquids or gases and cause injury or death due
to an explosion and/or fire.

7. Burn Hazard. If water is trapped in the
pump during operation it may turn to steam.
Trapped steam can lead to an explosion and burns.
Never run the pump with the outlet closed or
obstructed.

8. Do not touch an operating motor.
Modern motors can operate at high temperatures. To
avoid burns when servicing the pump, allow it to
cool for 20 minutes after shut-down before handling.

ELECTRICAL SAFETY

The pump is supplied with a 3-conductor grounding

type cord. Connect only to a properly grounded,
GFCI protected outlet. Do not lift the pump by the elec­trical cord.

Hazardous voltage. Can shock, burn or

cause death. Ground the pump before connecting to a

power supply. Disconnect the power before working on
the pump, motor or tank.

The pump and controller are non-submersible.

Keep the motor dry at all times. Do not wash the
motor. Do not immerse. Protect the motor from wet
weather.

If using an extension cord, use only an approved

indoor/outdoor, 3-wire, grounding type cord. Do
not allow any part of the cord or the receptacle ends to
sit in water or in damp locations.

Unplug the pump before servicing. To avoid

fatal shock, proceed as follows if the pump needs
servicing.

A. Disconnect the power to the pump outlet box before

unplugging the pump. After the plug is pulled, let the
pump cool for 20 minutes before attempting to work
on it.

B. Take extreme care when changing fuses. To reduce

the chance of fatal electrical shock, DO NOT stand
in water or put your finger in the fuse socket.

C. Ground the electrical outlet box.
D. Plug the pump and the controller into a Ground

Fault Circuit Interrupter (GFCI) protected grounded
outlet only.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Table of Contents 3

Thank you for purchasing a top quality, factory tested pump.

Page

General Safety .....................................................................................................2

Warranty..............................................................................................................3

General Information.............................................................................................4

Installation .......................................................................................................4, 5

Electrical Connection...........................................................................................6

Automatic Pressure Controller..............................................................................6

Operation ............................................................................................................6

When Does Pump Stop Operating? .................................................................6, 7

Service ................................................................................................................7

Troubleshooting ...................................................................................................7

Repair Parts .........................................................................................................8

ATTACH ORIGINAL RECEIPT HERE FOR WARRANTY CONSIDERATION.

SIMER warrants to the original consumer purchaser (“Purchaser”) of its products that they are free from defects in material or workmanship.
If within twelve (12) months from the date of the original consumer purchase any such product shall prove to be defective, it shall be repaired or

replaced at SIMER’s option, subject to the terms and conditions set forth below. Your original receipt of purchase is required to determine warranty
eligibility.

Exceptions to the Twelve (12) Month Warranty

Product/Model No. Warranty Period

M40P, M40, BW85P, CM10, CMK 90 days

2330, 2300, 2310, 2955, 2956, 2957, 2960, A5500 2 Years

4" Submersible Well Pumps, 3984, 3983, 2975PC, 2958, 2985, 3075SS 3 Years

Pre-Charge Water System Tank, 3986, 3985, 2956 5 Years

3988, 3995, 3997, 3963 Lifetime

General Terms and Conditions

Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to
acts of God, nor shall it apply to products which, in the sole judgement of SIMER, have been subject to negligence, abuse, accident, misap­plication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to other than normal application, use
or service, including but not limited to, operational failures caused by corrosion, rust or other foreign materials in the system, or operation at
pressures in excess of recommended maximums.

Requests for service under this warranty shall be made by returning the defective product to the Retail outlet or to SIMER as soon as possi­ble after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible.No
requests for service under this warranty will be accepted if received more than 30 days after the term of the warranty.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,

INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR­POSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE APPLICABLE EXPRESS WARRANTIES PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.

SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115

Phone: [phone] • Fax: [phone]

E-Mail: [e-mail] • Web Site: http://www.simerpumps.com

General Information / Installation 4

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Use the Ace-In-The-Hole Automatic Booster Pump to
boost city water pressure. Plumbing connections are
described in this manual.

GENERAL INFORMATION

• Pump only clean water with your Ace-In-The-Hole
Automatic Booster Pump. To avoid clogging the
pump and damaging the shaft seal, do not pump
water containing solids, foreign material, sand, silt, or
abrasives.

• If you are boosting the pressure from a well pump, be
sure that the system check valves are tight. If the sys­tem pressure drops when the well pump is not run­ning, the Ace-In-The-Hole Automatic Booster Pump
may start and cycle. Excessive or rapid cycling may
damage the motor and will void the warranty.

• Do not use pipe joint compound on pump ports; use
only teflon tape to seal the threads. Pipe joint com­pound will damage the controller materials.

NOTE: The priming plug has an O-ring already
installed and does not require sealing.

• Tighten all the piping joints to the pump hand tight
plus 1-1/2 turns (not more).

Overtightening may break the pump and will void the
warranty.

• Pipe and fittings to the pump should be at least
nominal 1” diameter. Pipe or fittings less than 1” in
diameter will reduce performance and may damage
the pump through cavitation.

• Make sure that there are no air leaks or air pockets in
the suction pipe. An air leak in the suction pipe may
draw air in, although no water leaks out. Air leaks and
air pockets will prevent the pump from priming prop­erly, and can substantially reduce its performance.

• The pump mount should be level, solid, as near as
possible to the water source, and protected against
excess moisture and flooding.

• Use the shortest possible run for piping and the
smallest possible number of fittings. Long pipe runs
and numerous fittings increase friction and reduce the
flow of water.

• Support the weight of the piping and pump.

• Do not allow the pump, pressure controller, or any
system components to freeze. Freezing will damage
the pump and void the warranty.

• Periodically inspect the pump, pressure controller,
and system components.

NOTE: Local code may require a pressure relief valve or
pressure regulator.

Risk of leaks and flooding. Do not use this

pump with inlet pressure greater than 50 psi (345 kPa).

Pressure hazard and risk of explosion. This

pump can develop high pressure when operated with the
discharge shut off or obstructed. For safe operation, we
recommend the following:

If not already in the plumbing system, install a pressure
relief valve in the pump discharge line capable of passing
the full pump flow at 100 psi (689 kPa). If local code
requires installation of a pressure relief valve capable
of handling the full pump flow at a pressure less than
100 psi (689 kPa), follow the code requirements. Run the
relief valve discharge to a floor drain or other drain that
will give adequate runoff.

INSTALLATION

Risk of flooding. Be sure that all plumbing

and fittings are rated to withstand the system pressure
which you expect the pump to generate.

1. Decide what’s the best place to install the pump.
Think about these things:

• it must be near the main water supply line

• the pump must be accessible

• the power cord must reach a power outlet

• the controller’s LED lights must be visible

• ease of plumbing

• space saving

Figure 2:Typical household booster installation.
Purchase plumbing fittings separately. Consult code for
relief valve/pressure regulator requirements.

Figure 1 – Do Not Run the Pump With Inlet Shut Off

To Household
(Pump Discharge)

Unions

Water Supply In
(Pump Suction)

Grounded, GFCI
protected 115V outlet

Check Valve

5680 0807

Installation 5

For parts or assistance, call Simer Customer Service at 1-800-468-7867

NOTE: Installation of a low pressure safety cutoff
switch on the pump discharge is recommended (and
may be required by your local code) to shut off the
power in case of low discharge pressure (caused by
broken pipe, etc.).

2. Mount the pump on a solid base in the location you
have decided on.

3. Choose a time that will allow you to shut off the
water to the household while you install the Ace-In­The-Hole Automatic Booster Pump.

4. Shutoff the main water supply valve to the household.

5. Open any faucet to relieve water pressure in the
plumbing. Once the water pressure is relieved, close
the faucet.

6. READ STEP 6 COMPLETELY BEFORE STARTING TO
WORK ON IT. You must remove a length of pipe
from the main water supply line to allow installation
of elbows for the Ace-In-The-Hole Automatic Booster
Pump. The locations of the cuts must take into con­sideration the size of the elbows being used, the
length of the threads in threaded joints or the overlap
in glued or soldered joints, etc.. Position the elbows
in line with the pump suction and discharge threads.
There may be some water leakage while cutting the
pipe. Remove any burrs or shavings caused by the
cutting tool.

NOTE: Galvanized pipe may not need to be cut.
If there is a union close to the pump location, dis­assemble the union and remove (unscrew) pipe back
past the pump location. Have new lengths of pipe cut
and threaded to allow for the pump installation.

NOTE: Both female suction and male discharge ports
have 1” NPT threads. Depending on your type of
connection and the size of your home’s piping, you
may need to install adapters on the ports.

7. Once the short piece of pipe is removed, the piping
above the cut can be drained to prevent water mess.
Place a pail under the opening going to the house­hold. Open the highest faucet in the system to let in
air so the water can fall out of the pipes into the pail.
Once it’s drained, close the faucet.

8. Install the elbows in the main water supply line. Point
them toward the pump.

Risk of burst hose and flooding. Do not

install with flexible hoses. Use only rigid piping that
meets code.

9. Install piping from elbows to pump including a union
in each line, an elbow in the discharge line, and a
check valve in the pump suction line. The arrow on
the check valve must point to the pump suction (see
Figure 2). If not already in the plumbing system,
install a pressure relief valve in the pump discharge
line capable of passing the full pump flow at 100 psi
(689 kPa). If local code requires installation of a pres­sure relief valve capable of handling the full pump
flow at a pressure less than 100 psi (689 kPa), follow
the code requirements. A low pressure safety cutoff
switch should also be installed in the discharge line,
and may be required by your local codes.

10.With all pipe and fittings installed and sealed, turn on
the main water supply slowly to pressurize the system
and check for leaks. If any leaks appear, turn the
main valve off, open a faucet to relieve the pressure,
and repair the leak. Repeat this step until there are no
leaks in the system.

11. Open a faucet to release the air from the pipes and
allow water to flow. When a steady stream of water
flows out of the faucet, the pump is full of water and
fully primed. Close the faucet.

12. Before continuing with the installation, see the sections
of this manual titled “Electrical Connections”,
“Automatic Pressure Controller”, “Normal Operation”,
and “When Does The Pump Stop Operating” for
detailed information on how the system functions.

13.At this point, you can plug in the pump for the first
time. When you plug in the power cord, the pump
will start and run for a few seconds.

14.When the pump stops running (after it shuts off auto­matically), the system is at the boosted pressures.
Inspect the pipe and fittings again for water leaks. If
any leaks appear, unplug the pump, turn the water
main valve off, open a faucet to relieve the pressure
and repair the leak. Repeat this step until there are no
leaks in the system.

Figure 3:Typical bypass piping needed to allow removal of
pump for repair without shutting down household water
system.

To
Household

Water
Supply In

5601 0807

Installation / Operation 6

For parts or assistance, call Simer Customer Service at 1-800-468-7867

ELECTRICAL CONNECTION

Hazardous voltage. Risk of dangerous or
fatal electric shock. Plug the pump into a 115 Volt,
60 Cycle, Ground Fault Circuit Interrupter (GFCI) pro­tected grounded outlet only. The pump is equipped with
a 3-wire grounded cord and plug. Do not modify or

remove the plug. Make sure the outlet meets the
National Electric Code or the Canadian Electrical Code,
as applicable. To avoid dangerous electrical shock haz­ard, keep the cord dry at all times. See Figure 2.

AUTOMATIC PRESSURE CONTROLLER

The Automatic Pressure Controller mounts on the pump.
It protects against:

• Run-dry operation;

• Frequent starts caused by small water losses in the system;

• Pressure drop.
The Automatic Pressure Controller features the following

LEDs and controls:
‘Power on’ LED: indicates that the unit is electrically

connected and that voltage is present. The pump is ready
to operate.

‘Pump on’ LED: indicates that the pump is running and
actually pumping water.

‘Failure’ LED: indicates that no water is detected coming
into the pump.

‘Restart’ button: resets any safeties which have tripped
and allows the pump to restart.

NORMAL OPERATION
OF THE ACE-IN-THE-HOLE
AUTOMATIC BOOSTER PUMP

Burn Hazard. NEVER run the pump dry.

Running the pump without water may cause pump to
overheat and cause burns to persons handling the pump.
It may also damage the impeller and may damage the
seal, causing leaking or flooding, and will void the war­ranty. Fill the pump with water before starting it.

Make sure that the Ace-In-The-Hole Automatic Booster
Pump has been properly installed, primed (see page 4),
and that the suction pipe is unobstructed and open.

Plug in the pump. The ‘Power on’ and ‘Pump on’ lights
will come on indicating, respectively, that voltage is pre­sent and that the pump is ready to operate.

The pump will start and will continue to operate until
several seconds after the system pressure has risen and
flow has stopped.

WHEN DOES THE PUMP
STOP OPERATING?

Pressure Set-Point/No Flow: The pump will stop operat-

ing and the ‘Pump on’ LED will go off several seconds
after:

• The system pressure is above the starting pressure, and

• The flow has stopped.
This is normal operation.
Restart: A water flow in the system greater than

1/4 GPM or a drop in pressure below the starting pres­sure set-point will cause the pump to restart and the
‘Pump on’ LED to light up. The pump will continue to
operate until several seconds after:

• It reaches the maximum pressure of the pump, and

• The flow stops.
NOTE: The delay in shutting off the pump prevents

rapid cycling when water faucets are being turned on
and off quickly (for example, when brushing teeth, etc.).

Pressure Drop/No Flow: Normally, when the pump
starts, it will very quickly generate pressure and sense
flow. If there is no flow and the pressure does not rise, it
senses a “no water” condition. It can also sense this dur­ing operation if the water supply to the pump fails. To
protect the pump from running dry:

• Several seconds after it detects “no water”, the pump
will stop operating,

• The ‘Pump on’ LED will go out, and

• The ‘Failure’ LED will go on.

Figure 4 - Ace-In-The-Hole Automatic Booster Pump
Control Panel

‘Power on’ LED

‘Pump on’ LED

‘Failure’ LED

‘Restart’ Button

5682

Operation / Service / Troubleshooting 7

For parts or assistance, call Simer Customer Service at 1-800-468-7867

TROUBLESHOOTING

SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION

Motor will not run Fuse is blown or circuit breaker tripped DISCONNECT POWER; Replace fuse or reset circuit breaker.

Power cord not plugged in Plug into 115 Volt grounded outlet.

Motor runs hot and Voltage is too low Check voltage being supplied to pump.
overload kicks off or

Impeller not moving freely Check that impeller moves freely and is not clogged.

motor does not run
and only hums

Motor runs but no Improper priming Re-prime according to instructions.
water is delivered*

Clogged water filter Stop pump, shut off water, and change filter cartridge. Filter should be

installed on discharge side of pump.
Discharge valve closed Open valve.
Pipe size too small Re-pipe using pipe of the same size as suction and discharge ports on pump.
Impeller is plugged Clean impeller.
Pipes are frozen Thaw pipes.

*Pump does not Corroded pipes Replace with plastic or new steel pipe.

deliver water to full

Piping is too small in size Re-pipe using pipe the same size as suction and discharge ports on pump.

capacity

Pump not being supplied with Enlarge inlet pipe; check well pump system.
enough water

Low voltage Make sure outlet is at 115 Volts.

* (Note:

Unplug

pump;

then open
faucets and see if
water is flowing
through system).

Restart: Make sure that the suction line is not obstructed,
and that it is connected to a water source.

• Press and hold the ‘Restart’ button for 5 seconds.

• The ‘Pump on’ LED should light up, and

• The ‘Failure’ LED should go off.
If flow is adequate, the pump will operate until sev-

eral seconds after it reaches the set-point pressure
and the flow stops.

LUBRICATION

The motor is lubricated at the factory for the life of
the bearings. The pump seal is water cooled and self
lubricating.

PUMP SERVICE

Hazardous voltage. Can shock, burn, or

cause death. Unplug the pump and controller before
servicing them. Do not handle the pump or controller or
attempt to work on the pump with wet hands or while
standing on a wet or damp floor.

The motor has an auto-reset thermal overload protector.
If the motor overheats, the overload will cut off the
power to prevent damage and will reset after the motor
cools. If the overload trips repeatedly, check the pump
for the cause (low voltage, a clogged impeller, etc.).

Repair Parts 8

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Key Part No. 3075SS-01
No. Description Used 1/2 HP

1 Pump Body Kit (includes Bolts) 1 FPP1801
2 Internal Parts Kit 1 FPP1870
3 Fan Guard 1 721S1090
4 Wiring Box/Cover/Gasket Kit 1 FPP1802
5 Capacitor 1 171P5750
6 Shaft Seal and O-Ring Kit 1 FPP1850

Model 3075SS-01

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2

5

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