Simer Pumps 2961 User Manual

OWNER’S MANUAL

Submersible Solids
Handling Pumps

NOTICE D’UTILISATION

Pompes submersibles
pour les matières solides

MANUAL DEL USUARIO

Bombas submergibles para el
manejo de líquidos con sólidos

Installation/Operation/Parts

For further operating, installation,
or maintenance assistance:

Call 1-800-468-7867

English . . . . . . . . . . . . . . . Pages 2-6

Installation/Fonctionnement/Pièces

Pour plus de renseignements
concernant l’utilisation,
l’installation ou l’entretien,

Composer le

1 [phone]

Français . . . . . . . . . . . . Pages 7-11

Instalación/Operación/Piezas

Para mayor información sobre el
funcionamiento, instalación o
mantenimiento de la bomba:

Llame al 1-800-468-7867

Español . . . . . . . . . . .Paginas 12-16

©2005 1000000854 (Rev. 12/10/08)

664 0997 SIM NF

Model 2961

293 Wright St., Delavan, WI 53115

Phone:

1-800-468-7867
1-800-546-7867

Fax:

1-800-390-5351

Warranty 2

RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.

LIMITED WARRANTY

SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) of its products that they are free from defects in
material and workmanship for a period of twelve (12) months from the date of the original consumer purchase.

If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be
repaired or replaced at SIMER’s option, subject to the terms and conditions set forth below. The original purchase receipt
and product warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of
original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of product
only – Purchaser pays all removal, installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at
1-800-468-7867 / 1-800-546-7867.

Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail
outlet where it was purchased immediately after the discovery of any alleged defect. SIMER will subsequently take
corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than
30 days after the warranty expires.

SEWAGE PUMPS

DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage
pumps that have seen service and been removed carry a contamination hazard with them.

If your sewage pump has failed:

• Wear rubber gloves when handling the pump;

• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;

• Dispose of the pump according to local disposal ordinances.

Exceptions to the Twelve (12) Month Limited Warranty

Product Warranty Period

BW85P, CM10, CMK, M40, M40P 90 days

2300, 2310, 2330, 2520ULST, 2943, 2955, 2956, 2957, 2960, 5023SS, A5500 2 Years

4” Submersible Well Pumps, 2945, 2958, 2975PC, 2985, 3075SS, 3983, 3984 3 Years

Pre-Charge Water System Tank, 3985, 3986 5 Years

3963, 3988, 3995, 3997 Lifetime

General Terms and Conditions

You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not
apply to the following: (1) acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence,
abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or
storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign
materials in the system, or operation at pressures in excess of recommended maximums.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES

WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED

WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE
DURATION PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal
rights and You may also have other rights which vary from state to state.

SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115

Phone: [phone] • Fax: [phone]

E-Mail: [e-mail] • Web Site: http://www.simerpumps.com

Safety / Performance / Installation 3

READ AND FOLLOW

SAFETY INSTRUCTIONS!

This is the safety alert symbol. When you see this

symbol on your pump or in this manual, look for
one of the following signal words and be alert to the
potential for personal injury:

warns about hazards that will cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that can cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that will or can cause

minor personal injury or property damage if ignored.
The label NOTICE indicates special instructions which

are important but not related to hazards.

Carefully read and follow all safety instructions in this
manual and on pump.

Keep safety labels in good condition.
Replace missing or damaged safety labels.

1. Read this manual carefully. Failure to follow these

Instructions could cause serious bodily injury and/or
property damage.

2. Check your local codes before installing. You must

comply with their rules.

3. Vent sewage or septic tank according to local codes.

4. Do not install pump in any location classified as

hazardous by National Electrical Code, ANSI/NFPA
70-1990.

Hazardous voltage, Can shock, burn or cause

death. During operation, the pump is in water. To avoid

fatal shocks, proceed as follows if pump needs servicing:

Risk of electrical shock. Can burn or kill.

Do not lift pump by power cord. See “Cord Lift Warning”
on Page 5.

5A. Disconnect power to outlet box before unplugging

pump.

5B. Take extreme care when changing fuses. Do not

stand in water or put your finger in fuse socket.

5C. Do not modify cord and plug. When using cord and

plug, plug into a grounded outlet only. When wiring
to a system control, connect pump ground lead to
system ground.

6. Do not run pump dry. Dry running can overheat
pump, (causing burns to anyone handling it) and will
void warranty.

7. Pump normally runs hot. To avoid burns when ser­vicing pump, allow it to cool for 20 minutes after
shut-down before handling it.

8. In normal service, motor should not need oiling.
Motor has been filled at the factory with a special oil.

NOTICE: This unit is not designed for applications involv­ing salt water or brine! Use with salt water or brine will
void warranty.

INSTALLATION

NOTICE: Install pump on a hard, level surface (cement,

asphalt, etc.). Never place pump directly on earth, clay
or gravel surfaces.

Piping – Effluent Applications
(3/4" or Less Solids)

Piping must be 1-1/2" minimum to carry volume of
pump discharge. Check local codes to determine if a
check valve is required in your system. In cold climates,
check valves are not used to prevent effluent from freez­ing in piping.

If using as a sump pump, a check valve is recommended.

Piping – Sewage Applications
(2" or Less Solids)

In any case, piping must not be smaller than pump dis­charge.

When installed in a sewage system, pipe must be capable
of handling semi-solids of at least 2" (5.1 cm) diameter.

The rate of flow in the discharge pipe must keep any
solids present in suspension in the fluid. To meet mini­mum flow requirements (2 feet (.6 m) per second in dis­charge line), size pipe as follows:

A Pipe Size Of: Will Handle a Flow Rate Of:

1-1/2" (3.8 cm) 12 GPM (45 LPM)

2" (5.1 cm) 21 GPM (80 LPM)

2-1/2" (6.3 cm) 30 GPM (114 LPM)

3" (7.6 cm) 48 GPM (182 LPM)

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

PERFORMANCE

GPH (LPH) AT DISCHARGE FT. OF HEAD

Model 5 (1.5m) 10 (3m) 15 (4.6m) 18 (5.5m)

2961 3900(14,763) 2550(9,653) 960(3,634) 0

Electrical / Operation / Service 4

Use a 2" (5.1 cm) swing check valve in pump discharge
to prevent backflow of liquid into sump basin. Check
valve should be a free flow valve that will easily pass
solids.

NOTICE: For best performance of check valve when
handling solids, do not install it with the discharge pipe
angled more than 45° above the horizontal. Do not
install check valve in a vertical position as solids may
settle in valve and prevent the check valve from opening
on startup.

Drill a 3/16" (4.7mm) hole in discharge pipe about 1"-2"
(2.5 - 5.1cm) above pump discharge connection (but
below check valve) to prevent airlocking the pump.

ELECTRICAL

Hazardous voltage. Can shock, burn, or

cause death. When installing, operating, or servicing this

pump, follow safety instructions listed below.

1. DO NOT splice the electrical power cord.

2. DO NOT allow electrical cord plug to be submerged.

3. DO NOT use extension cords. They are a fire hazard
and can reduce voltage sufficiently to prevent pump­ing and/or damage motor.

4. DO NOT handle or service pump while it is connected
to power supply.

5. DO NOT remove grounding prong from plug or
modify plug.To protect against electrical shock, the
power cord is a three-wire conductor and includes a
3-prong grounded plug. Plug pump into a 3-wire,
grounded, grounding-type receptacle. Connect pump
according to electrical codes that apply.

For automatic operation, plug or wire pump into an
automatic float switch or pump controller. Pump will run
continuously when plugged directly into an electrical
outlet. Connect or wire pump to an individual branch
circuit with no other outlets or equipment in the circuit.
Size fuses or circuit breakers according to Fuse Size
Chart at right.

Risk of electrical shock and fire. Can cause

severe personal injury, property damage or death. Be

sure that power supply information (Voltage/
Hertz/Phase) on pump motor nameplate matches incom­ing power supply exactly. Install pump according to all
electrical codes that apply.

FUSE SIZE CHART

Individual Dual Element

Branch Circuit Time Delay

Model H.P. Voltage Required (Amps) Fuse Amps

2961 4/10 115 15 10

OPERATION AND INSTALLATION

NOTICE: Do not allow pump to run in a dry sump. It

will void the warranty and may damage the pump.
An automatic overload protector in the motor will pro-

tect motor from burning out due to overheating/over­loading. When motor cools down, overload protector
will automatically reset and start motor.

If overload trips frequently, check for cause. It could be a
stuck impeller, wrong/low voltage, or electrical failure in
motor. If an electrical failure in the motor is suspected,
have it serviced by a competent repairman.

Pump is permanently lubricated. No oiling or greasing is
required.

GENERAL

Hazardous voltage. Can shock, burn, or

cause death. Before removing pump from basin for ser-

vice, always disconnect electrical power to pump and
control switch.

Risk of electrical shock. Can burn or kill.

Do not lift pump by the power cord.
Submerge pump in a disinfectant solution (chlorox or

chlorine) for at least one hour before disassembling
pump.

The pump motor contains a special lubricating oil which
should be kept clean and free of water at all times.

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

Troubleshooting 5

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

A. Pump fails to operate:

B. Pump fails to empty sump:

C. Pump will not shut off:

Risk of sudden starts. Can result in an electri-

cal shock and pinching of hands or fingers. If the power is on

to the pump when the thermal overload resets, the pump may
start without warning. Disconnect the power before servicing
the pump.

1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to
outlet before handling pump or motor.

2. Check to be sure you have electrical power.

3. Check that liquid fluid level is high enough to activate switch or controller.

4. Check to be sure that 3/16" (4.7 mm) vent hole in discharge pipe is not plugged.

5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.

6. Thermal overload may have tripped. Test start pump; if it starts and then stops immedi­ately, disconnect from power source for 30 minutes to allow motor to cool, then
reconnect to power source. Check for cause of overheating/overloading.

1. Be sure all valves in discharge valve are fully open.

2. Clean out discharge pipe and check valve.

3. Check for blockage in pump inlet or impeller.

4. Pump not sized properly. A higher capacity pump may be required.

1. Check switch or controller automatic floats for proper operation and location.
See installation instructions for switch/controller.

2. If pump is completely inoperative or continues to malfunction, consult your local
serviceman.

1. Attempting to lift or support pump by
power cord can damage cord and
cord connections.

2. Cord may pull apart, exposing bare
wires with possibility of fire or electri­cal shock.

3. Lifting or supporting pump by power
cord will void warranty.

4. Use lifting ring or handle on top of
pump for all lifting/lowering of pump.
Disconnect power to pump before
doing any work on pump or attempt­ing to remove pump from sump.

1476 0195

Risk of electrical shock.
Can burn or kill.
Do not lift pump by

power cord.

CORD LIFT WARNING