Simer Pumps 2802E, 2800E, 2803, 2802, 2800 User Manual

Installation/Operation/Parts

For further operating, installation,
or maintenance assistance:

Call 1-800-468-7867

English . . . . . . . . . . . . . . Pages 2-10

Installation/Fonctionnement/Pièces

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concernant l’utilisation,
l’installation ou l’entretien,

Composer le

1 [phone]

Français . . . . . . . . . . . Pages 11-19

Instalación/Operación/Piezas

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Español . . . . . . . . . . .Paginas 20-28

©2007 253P5080 (Rev. 2/28/07)

SIM569

OWNER’S MANUAL

Shallow Well Jet Pump

NOTICE D’UTILISATION

Pompes à éjecteur
pour puits peu profonds

MANUAL DEL USUARIO

Bombas tipo “Jet”
para pozos poco profundos

MOD. 2800, 2800E,

2802, 2802E

MOD. 2803

293 Wright St., Delavan, WI 53115

Phone:

1-800-468-7867
1-800-546-7867

Fax:

1-800-390-5351

4117 1201 ASB

®

Safety 2

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

READ AND FOLLOW

SAFETY INSTRUCTIONS!

This is the safety alert symbol. When you see this

symbol on your pump or in this manual, look for
one of the following signal words and be alert to the
potential for personal injury.

warns about hazards that will cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that can cause serious

personal injury, death or major property damage if
ignored.

warns about hazards that will or can cause

minor personal injury or property damage if ignored.
The label NOTICE indicates special instructions which

are important but not related to hazards.

Carefully read and follow all safety instructions in this
manual and on pump.

Keep safety labels in good
condition.

Replace missing or
damaged safety labels.

Ground motor before
connecting to power

supply.

Meet National Electri-

cal Code, Canadian
Electrical Code, and local
codes for all wiring.

ELECTRICAL SAFETY

Capacitor voltage may be hazardous. To

discharge motor capacitor, hold insulated handle screw­driver BY THE HANDLE and short capacitor terminals
together. Do not touch metal screwdriver blade or capac­itor terminals. If in doubt, consult a qualified electrician.

GENERAL SAFETY

Do not touch an operating motor. Modern

motors are designed to operate at high temperatures. To
avoid burns when servicing pump, allow it to cool for 20
minutes after shut-down before handling.

Do not allow pump or any system component to freeze.
To do so will void warranty.

WARNING

Hazardous voltage. Can
shock, burn, or cause death.

Ground pump before connecting
to power supply. Disconnect
power before working on pump,
motor or tank.

ATTACH ORIGINAL RECEIPT HERE FOR WARRANTY CONSIDERATION.

SIMER warrants to the original consumer purchaser (“Purchaser”) of its products that they are free from defects in material or workmanship.
If within twelve (12) months from the date of the original consumer purchase any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s

option, subject to the terms and conditions set forth below.Your original receipt of purchase is required to determine warranty eligibility.

Exceptions to the Twelve (12) Month Warranty

Product/Model No. Warranty Period

M40P, M40, BW85P, CM10, CMK 90 days
2330, 2300, 2310, 2955, 2956, 2957, 2960, A5500 2 Years
4" Submersible Well Pumps, 3984, 3983, 2975PC, 2958, 2985, 3075SS 3 Years
Pre-Charge Water System Tank, 3986, 3985, 2956 5 Years
3988, 3995, 3997, 3963 Lifetime

General Terms and Conditions

Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty.This warranty shall not apply to acts of God, nor shall
it apply to products which, in the sole judgement of SIMER, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to
improper installation, operation, maintenance or storage; nor to other than normal application, use or service, including but not limited to, operational failures
caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.

Requests for service under this warranty shall be made by returning the defective product to the Retail outlet or to SIMER as soon as possible after the discov­ery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests for service under this warranty will be
accepted if received more than 30 days after the term of the warranty.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.
SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING BUT NOT

LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE
DURATION OF THE APPLICABLE EXPRESS WARRANTIES PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you.This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115

Phone: [phone] • Fax: [phone]

E-Mail: [e-mail] • Web Site: http://www.simerpumps.com

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

Installation 3

Pump water only with this pump.
Periodically inspect pump and system components.
Wear safety glasses at all times when working on

pumps.
Keep work area clean, uncluttered and properly lighted;

store properly all unused tools and equipment.
Keep visitors at a safe distance from the work areas.

Pump body may explode if used as a

booster pump unless relief valve capable of passing full

pump flow at 75 psi is installed.

SHALLOW WELL JET PUMP
INSTALLATIONS:

• Have a vertical depth between the pump and the
water being pumped of 25’ or less.

• Have one pipe from the well to the pump case.

• Can be installed in a bored or drilled well, or in a
driven well.

REPLACING AN OLD PUMP

Hazardous voltage. Disconnect power to

pump before working on a pump or a motor.

1. Drain and remove the old pump. Check the old pipe
for scale, lime, rust, etc., and replace it if necessary.

2. Install the pump in the system. Make sure that all
pipe joints in the suction pipe are air-tight as well as
water tight.

If the suction pipe can suck air, the

pump will not be able to pull water from the well.

3. Adjust the pump mounting height so that the
plumbing connections do not put a strain on the
pump body. Support the pipe so that the pump body
does not take the weight of piping or fittings.

You have just completed the well plumbing for your
new shallow well jet pump. Please go to Pages 5 and 6
for discharge pipe and tank connections.

WELL POINT (DRIVEN POINT)
INSTALLATION (FIGURE 1)

1. Drive the well, using drive couplings and a drive cap.
Drive fittings are threaded all the way through and
allow the pipe ends to butt against each other so that
the driving force of the maul is carried by the pipe
and not by the threads. The ordinary fittings found in

hardware stores are not threaded all the way through
the fitting and can collapse under impact. Drive
fittings are also smoother than standard plumbing
fittings, making ground penetration easier.

2. Mount the pump as close to the well as possible

3. Use the fewest possible fittings (especially elbows)
when connecting the pipe from the well point to the
pump suction port. The suction pipe should be at
least as large as the suction port on the pump
(include a check valve as close to the well as
possible - see Figure 1). Support the pipe so that
there are no dips or sags in the pipe, so it doesn’t
strain the pump body, and so that it slopes slightly
upward from the well to the pump (high spots can
cause air pockets which can air lock the pump). Seal
the suction pipe joints with teflon tape. Joints must
be air- and water-tight.

If the suction pipe can suck

air, the pump cannot pull water from the well.

If
one well point does not supply enough water,
consider connecting two or three well points to one
suction pipe.

You have just completed the suction piping for your
new shallow well jet pump. Please go to Pages 5 and 6
for discharge pipe and tank connections.

WARNING

Hazardous pressure!
Install pressure relief
valve in discharge pipe.

Release all pressure on
system before working on
any component.

Figure 1 – Driven Point Installation

To Household
Water System

Pump Priming Tee and Plug
(Replace plug with pressure
Gauge if desired – purchase
separately)

Suction Pipe
From Well

Check
Valve

Not

to

Scale

Priming
Tee and
Plug

Drive point
below water
level

Drive
Coupling

Drive
Point

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

Installation 4

CASED WELL INSTALLATION, 2" OR
LARGER CASING (FIGURE 2)

1. Mount the pump as close to the well as possible.

2. Assemble the foot valve, strainer, and well pipe (see
Figure 2). Make sure that the foot valve works freely.

3. Lower the pipe into the well until the strainer is five
feet above the bottom of the well. It should also be at
least 10 feet below the well’s water level

while the

pump is running

in order to prevent the pump from

sucking air. Install a sanitary well seal.

4. Install a priming tee, priming plug, and suction pipe to
the pump (see Figure 2). Connect the pipe from the
well to the pump suction port, using the fewest possible
fittings – especially elbows – as fittings increase friction
in the pipe (however, include a foot valve – see Figure

2). The suction pipe should be at least as large as the
suction port on the pump. Use teflon tape on threaded
pipe joints. Support the pipe so that there are no dips or
sags in the pipe, so it doesn’t strain the pump body, and
so that it slopes slightly upward from the well to the
pump (high spots can cause air pockets which can air
lock the pump). Seal the suction pipe joints with teflon
tape. Joints must be air-tight and water-tight.

If the
suction pipe can suck air, the pump cannot pull water
from the well.

You have just completed the suction piping for your
new shallow well jet pump. Please go to Pages 5 and 6
for discharge pipe and tank connections.

INSTALLATION FOR SURFACE WATER
(FIGURE 3)

1. The pump should be installed as close to the water as
possible, with the fewest possible fittings (especially
elbows) in the suction pipe. The suction pipe should
be at least as large as the suction port on the pump.

2. Assemble a foot valve and suction pipe (see Figure 3).
Make sure that the foot valve works freely. Use teflon
tape on threaded pipe joints. Protect the foot valve
assembly from fish, trash, etc, by installing a screen
around it (see Figure 3).

3. Lower the pipe into the water until the strainer is five
feet above the bottom. It should also be at least 10
feet below the water level in order to prevent the
pump from sucking air.

4. Install a priming tee, priming plug, and suction pipe
to the pump (see Figure 3). Support the pipe so that
there are no dips or sags in the pipe, so it doesn’t
strain the pump body, and so that it slopes slightly
upward from the well to the pump (high spots can
cause air pockets which can air lock the pump). Seal
the suction pipe joints with teflon tape. Joints must be
air-tight and water-tight.

If the suction pipe can suck

air, the pump cannot pull water from the well.

You have just completed the plumbing for your new
shallow well jet pump. Please go to Pages 5 and 6 for
discharge pipe and tank connections.

Figure 2 – Cased Well Installation

Figure 3 - Surface Water Installation

To Household
Water System

Not

Pump Priming Tee and Plug
(Replace plug with Pressure
Gauge if desired – purchase
separately)

Check
Valve

Priming
Tee and
Plug

Sanitary

Well Seal

Well

Casing
Water

Level

to

Scale

Foot Valve
(Check Valve
on foot of
Suction Pipe)

2347 0396 SIM

Suction Pipe
From Well

10'

Min.

5–10'

To Household
Water System

Not

to

Scale

Pump Priming Tee and Plug
(Replace plug with Pressure
Gauge if desired – purchase
separately)

Check
Valve

Suction Pipe
From Well

Priming
Tee and
Plug

Screen

Foot Valve
(Check Valve
on foot of
Suction Pipe)

10'

Min.

5'

Discharge Pipe and Pressure Tank Connections 5

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

PRE-CHARGE TANK CONNECTION
(FIGURES 4 AND 5)

1. Install two tees in the pump discharge port (see
Figure 4). The pipe size must be at least as large as
the discharge port.
NOTE: A pre-plumbed pump-on-tank system only
requires one tee.

2. Run a pipe or reinforced hose from one arm of the
first tee to the port on the pre-charged tank.

3. Connect the other discharge tee to your plumbing
system.

4. Check the pre-charge of air in the tank with an ordi­nary tire gauge.Your new pump has a 30/50 PSI
switch, so adjust the tank pre-charge pressure to 28
PSI. The pre-charge is measured

when there is no

water in the tank.

The pre-charge should be 2 PSI less

than the cut-in setting of the pump’s pressure switch.

Congratulations! You have just completed the tank
connection for your jet pump.

Sealing Pipe Joints

Use only teflon tape for making all threaded connec­tions to the pump itself. Do not use pipe joint com-
pounds on plastic: they can react with the plastic.
Make sure that all pipe joints in the suction pipe are
air tight as well as water tight.

If the suction pipe can
suck air, the pump will not be able to pull water
from the well.

Figure 4 – Pre-charged Tank Connections

Figure 5 – Pump-on-tank Connections

To Household
Water System

Pressure Switch

Pump Priming
Tee and Plug

Check Valve

To Ho usehold
Water System

Pressure Switch

Pump Priming Tee
and Plug (Replace
plug with Pressure
Gauge if desired –
purchase separately)

Check Valve

From Well

4122 0102

Not

to

Scale

Discharge Pipe and Pressure Tank Connections / Electrical 6

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

STANDARD TANK CONNECTION
(FIGURE 6)

1. Install a tee in the pump discharge port (see Figure 6).

2. Run a pipe from the pump discharge port to the inlet
port of your tank. The pipe size must be at least as
large as the discharge port.

3. Install a tee with reducing bushings in the suction
pipe as shown in Figure 6.

4. Install a barbed fitting in the smallest bushing (1/8"
NPT).

5. Run the AVC tubing from the barbed fitting on the
suction pipe tee to the port in the AVC mounted on the
tank. See the instructions provided with the tank and
the AVC for details. The AVC port location may vary.

Congratulations! You have just completed the tank
connection for your jet pump.

ELECTRICAL

Hazardous voltage. Can shock, burn, or kill.
Connect ground wire before connecting power supply
wires. Use the wire size (including the ground wire) spec­ified in the wiring chart. If possible, connect the pump to

a separate branch circuit with no other appliances on it.

Explosion hazard. Do not ground to a gas
supply line.

Wiring

Fire hazard. Incorrect voltage can cause a

fire or seriously damage the motor and voids the warranty.
The supply voltage must be within ±10% of the motor
nameplate voltage. Do not alter the wiring in the motor.
Connect to 115 Volt supply only.

Install, ground, wire, and maintain your pump in compli­ance with the National Electrical Code (NEC) or the
Canadian Electrical Code (CEC), as applicable, and with
all local codes and ordinances that apply. Consult your
local building inspector for code information.

Connection Procedure:

Your Pressure Switch looks like one of those shown in
Figure 7. Connect the power supply as shown for your
type of switch.

1. Connect the ground wire first as shown in Figure 7.

The ground wire must be a solid copper wire at least
as large as the power supply wires.

2. There must be a solid metal connection between the

pressure switch and the motor for motor grounding
protection. If the pressure switch is not connected to
the motor, connect the green ground screw in the
switch to the green ground screw under the motor
end cover. Use a solid copper wire at least as large as
the power supply wires.

3. Connect the ground wire to a grounded lead in a ser-

vice panel, to a metal underground water pipe, to a
metal well casing at least ten feet (3M) long, or to a
ground electrode provided by the power company or
the hydro authority.

Maximum Branch Distance in Feet (m) from Motor To Supply

Load Circuit Breaker Wires Sizes AWG (mm2)

Model Volts Amps Rating (Amps)*

0-100 (0-30) 101-200 (31-61) 201-300 (62-91) 301-400 (92-122)

2800, 2800E 115 7.2 15 14 (2) 12 (3) 10 (5.5) 8 (8.4)

2802 115 8.6 15 14 (2) 10 (5.5) 8 (8.4) 6 (14)

2802E 115 8.6 15 14 (2) 10 (5.5) 8 (8.4) 6 (14)

2803 115 10.5 15 14 (2) 10 (5.5) 10 (5.5) 6 (14)

WIRING CHART – RECOMMENDED WIRE AND FUSE SIZES

Figure 6 – Standard Tank Connections

* When using fuses, dual element or Fusetron time delay fuses are recommended for all motor circuits.

To Household
Water System

Pump
Discharge
Port

AVC
Tube

/8" NPT

arbed

itting

Air Volume
Control (AVC)

AVC Tubing

Tank
Inlet
Port

Suction Hose
From Well

Install a tee in the suction line. Install
reducing bushings down to 1/8" NPT
for the barbed fitting. Install the AVC
tube between the barbed fitting and
the port on the bottom of the AVC
(which is mounted on the tank).

Reducers

Electrical / Preparing To Start The Pump 7

4. Connect the power supply wires to the pressure
switch as shown in Figure 7.

You have just completed the wiring for your pump.

PRIMING

Never run pump dry. Running pump with-

out water may cause pump to overheat, damaging seal
and possibly causing burns to persons handling pump.
Fill pump with water before starting.

Never run pump against closed discharge.
To do so can boil water inside pump, causing hazardous
pressure in unit, risk of explosion and possibly scalding
persons handling pump.

1. Remove the priming plug from the priming tee and

fill the pump. Fill all piping between the pump and
the well and make sure that all piping in the well is
full. If you have also installed a priming tee in the
suction piping, remove the plug from the tee and fill
the suction piping.

2. Replace all fill plugs (use teflon tape).

3. Power on! Start the pump. If you don’t have water in

2 minutes, stop the pump and remove the fill plugs.
Refill the pump and piping. You may have to repeat
this several times in order to get all the trapped air
out of the piping. A pump lifting water 25’ may take
as long as 15 minutes to prime.

4. After the pump has built up pressure in the system
and shut off, check the pressure switch operation by
opening a faucet or two and running enough water
out to bleed off pressure until the pump starts. The
pump should start when pressure drops to 30 PSI and
stop when pressure reaches 50 PSI. Run the pump
through one or two complete cycles to verify correct
operation. This will also help clean the system of dirt
and scale dislodged during installation.

Congratulations on a successful installation.

If you were unsuccessful, please refer to the
Troubleshooting section (Page 8) or call our customer
service technical staff at 1-800-468-7867.

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

Fill pump
and piping
through
priming tee.

2351 0396 SIM

Figure 8 – Prime the Pump

Connect the green (or bare copper)
ground wire to the green ground screw.

Motor wires connect here.

Power supply wires connect here.

Connect one hot wire (black or red) to one
of these screws (it doesn't matter which one).

Connect the white (neutral) wire
to the other screw.

Cap any remaining black or red wires.

Clamp the power cable to prevent strain
on the terminal screws.

Connect to 115 Volt only.

Figure 7 – Wiring Connections to 115 Volt Power Supply

Troubleshooting 8

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION

Motor will not run Disconnect switch is off Be sure switch is on.

Fuse is blown or circuit breaker tripped Replace fuse or reset circuit breaker.
Wires at motor are loose, DISCONNECT POWER; check and tighten all wiring.

disconnected, or wired incorrectly

Pressure switch contacts are dirty DISCONNECT POWER and clean the electrical contacts.

Motor runs hot and Voltage is too low Check with power company. Install heavier wiring if wire size is too small.
overload kicks off

Pump cycles too frequently See section below on too frequent cycling.

Motor runs but no Pump in new installation did In new installation:
water is delivered* not pick up prime through:

1. Improper priming 1. Re-prime according to instructions.

2. Air leaks 2. Check all connections on suction line, AVC, and ejector with
shaving cream.

3. Leaking foot valve or check valve 3. Replace foot valve or check valve.

Pump has lost prime through: In installation already in use:

1. Air leaks 1. Check all connections on suction line and well seal.

2. Water level below suction pipe inlet 2. Lower suction line into water and re-prime. If receding water level
in well exceeds 25’ (7.6M), a deep well pump is needed.

Foot valve or strainer is plugged Clean foot valve or strainer.
Ejector or impeller is plugged Clean ejector or impeller (See Repair Parts page).
Check valve or foot valve is stuck shut Replace check valve or foot valve.
Pipes are frozen Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
Foot valve and/or strainer are Raise foot valve and/or strainer above bottom of water source.

buried in sand or mud Clean foot valve and strainer.
Water level is too low for shallow well A deep well pump may be needed (over 25 ft. to water)

setup to deliver water to deliver water.

Pump does not Water level in well is lower than A deep well jet will be needed if your well is more than 25’ (7.6M)
deliver water to full estimated depth to water.

capacity

Steel piping (if used) is corroded or Replace with plastic pipe where possible, otherwise with new steel pipe.
limed, causing excess friction

Piping is too small in size Use larger piping.
Packed well point Backflush well point or sink new point.

Pump delivers water but

Pressure switch is out of adjustment or DISCONNECT POWER; adjust or replace pressure switch.
does not shut off or contacts are welded together
pump cycles too

Faucets have been left open Close faucets.
frequently

Venturi, nozzle or impeller is clogged Clean venturi, nozzle or impeller (See Repair Parts page).

Standard pressure tank is waterlogged Drain tank to air volume control port. Check AVC for defects. Check

and has no air cushion all connections for air leaks.

Pipes leak Check connections.

Foot valves leak Replace foot valve.

Air charge too low in pre-charged tank DISCONNECT POWER and open faucets until all pressure is relieved.

Using tire pressure gauge, check air pressure in tank at valve stem
located on the tank. If necessary, adjust air pressure in tank to 28 PSI
(2 PSI lower than switch cut-in setting). Check air valve for leaks (use
shaving cream) and replace core if necessary.

Air spurts from faucets Pump is picking up prime When pump has picked up prime, it should pump solid water with no air.

Leak in suction side of pump Suction pipe is sucking air. Check joints for leaks with shaving cream.

Well is gaseous Consult factory about installing a sleeve in the well

Intermittent over-pumping of well. Lower foot valve if possible, otherwise restrict pump discharge

(Water drawn down below foot valve.)

* (Note:

Stop pump;

then check prime
before looking for
other causes.
Unscrew

priming
plug and see if water
is in priming hole).

Repair Parts 9

For parts or assistance, call Simer Customer Service at 1-800-468-7867 / 1-800-546-7867

Repair Parts

Key Part No.
No. Description Used 2803

1 O-Ring, Condenser Cover 1 111P1350
2 Condenser 1 171P5750
3 Splash Guard 1 102P0540
4 Intermediate Support 1 731S1540
5 Mechanical Seal, Stationary 1 ZBR00050
6 Impeller 1 101P1150
7 Diffuser 1 101P0710
8 O-Ring 1 111P0490

9 Venturi 1 101P0750
10 O-Ring 1 111P0560
11 Nozzle 1 101P0720
12 O-Ring 1 111P0480
13 Washer 4 121P0810
14 Drain Plug 4 171P1180
15 Pump Body 1 731S5600
16 Screw, Pump Body 4 121P1090
17 90° Hose Barb 2 U111-212T
18 Tubing, Pressure Switch 1 U37-669P
19 Motor Foot 1 101P1400
20 Pressure Switch 1 U217-1202
21 Connector, 1/2" NSPM 1 J43-13C

®

1

16

15

13

17

14

12

11

10

19

21

20

17

2

3

4

5

6

7

8

9

18

3826 1100 EXPL VIEW