Page 1
Using Your
www.ukpanels.com
Security
System
With Icon Keypad
S5020, S5021, S5022
Page 2
1 Overview
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Your Security System ....................................... 1
How Your Security System Works ................... 2
Your System's Programming ........................... 3
Getting Used to Your System...........................3
The Parts of Your Keypad ................................ 4
Understanding the Icon Messages .................. 5
System Status Messages ................................ 6
Emergency Keys .............................................. 7
2 User Codes and Privileges
Contents
User Codes and User Numbers.......................8
Selecting the Right User Number .................... 8
How to Enter a User Code ............................... 9
Correcting a User Code Entry.......................... 9
How to Assign or Change User Codes .......... 10
How to Delete a User Code ........................... 11
Types of User Codes...................................... 12
Master User Code .......................................... 12
Basic User Code ............................................ 12
Duress Code .................................................. 13
Relay Code.....................................................13
Kidwatch Code ............................................... 14
Maid Code ...................................................... 16
Temporary Maid Code ................................... 17
3 Arming and Bypassing
How the Arming Modes Differ ........................ 18
Quick Arming Modes...................................... 18
Exit Delays...................................................... 19
Canceling an Arming Sequence .................... 19
Full Arming ..................................................... 20
Quick Full-Arming ........................................... 20
Home Arming ................................................. 21
Quick Home-Arming....................................... 21
Page 3
Instant Home-Arming ..................................... 22
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Quick Instant Home-Arming ........................... 22
Automatic (Timed) Arming ............................. 23
Arming with Not-Ready Zones ....................... 25
Bypassing ....................................................... 26
Quick Bypassing ............................................ 27
Optional Arming Features .............................. 28
4 Disarming and Alarms
Entry Delays ................................................... 30
Disarming ....................................................... 30
Canceling an Alarm ........................................ 31
After an Alarm ................................................ 31
Automatic (Timed) Disarming ........................ 32
How to Prevent False Alarms ........................ 34
Optional Alarm Features ................................ 35
5 System Settings
How to Set the Clock and Calendar............... 36
How to Turn the Warning Tone On/Off........... 38
How to Turn the Chimes On/Off ..................... 38
How to Turn the Backlight On/Off .................. 39
How to Change the Relay 1 Days .................. 40
How to Change the Relay 2 Days .................. 41
How to Change the Relay 3 Days .................. 42
How to Change the Relay 4 Days .................. 42
6 System Maintenance
How to Wak-Test the System ........................ 43
How to Use Event Memory ............................ 44
How to Read Event Memory .......................... 45
How to Test the Bells and Sirens ................... 48
To Start a Remote Programming Session ..... 49
Page 4
How to Test the Battery .................................. 50
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Common System Messages .......................... 51
Troubleshooting Service Conditions .............. 52
7 Partitioning
What Areas Do.............................................. 54
How Areas Affect User Codes ....................... 56
Pre-Assigned User Numbers ......................... 57
Changing Area User Codes ........................... 56
How Areas Affect the System ........................ 58
8 Notes
System Configurations ................................... 59
Where to Place Smoke Detectors ................. 62
How to Evacuate in an Emergency................ 63
Glossary of Terms .......................................... 65
Page 5
Y our Security System
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Smoke Detector
Motion Sensor
(Interior Protection)
1
ZONE
Magnetic Contact
Glassbreak Detector
(Perimeter Protection)
ZONE
Monitoring Station
Keypad
Siren (Alarm)
ZONE
CONTROL
PANEL
Y our security system includes a number of detection devices, such
as magnetic contacts, glassbreak detectors, smoke detec-
tors, and motion sensors. These devices identify alarm conditions and report them to the control panel. If programmed, the
control panel sounds an alarm. The control panel also communicates with you (through the keypad) and with a monitoring sta-
tion (through a telephone hook-up).
Each region monitored by a sensor (or group of sensors) is known
as a zone. Most zones will trigger an alarm only when the system is armed. Other sensors, such as smoke detectors, can trigger an alarm at any time. Y our system's zones are identified on a
label placed inside the door of your keypad.
Overview
Monitoring station personnel respond to system messages, and
notify emergency personnel as needed. A monitoring service is
an optional part of a security system.
1
Page 6
How Your Security System Works
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1
When an intruder enters the building, a detection device is triggered. The device sends a message to the control panel. The
device may have LEDs (lights) that blink.
The control panel responds by sounding the alarm. (Alarm sounds
Overview
vary. If your system is programmed for silent alarms, no bells or
sirens sound.) A message is sent to the keypad and, if connected, to the monitoring station.
The keypad displays a warning message. Personnel at the monitoring station confirm the alarm and respond accordingly.
Some alarms can be canceled before the siren sounds and the
monitoring station is notified. See Section 4 for more information.
CONTROL
PANEL
Intruder
Sensor
Triggers Alarm
Siren
Sounds Alarm
Keypad
Issues Warnings
2
Monitoring
Station Is
Notified
Page 7
Your System's Programming
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Your Sierra security system has been customized to suit your
needs. Besides selecting the best equipment for your building,
your installer has programmed your system to operate in a way
that reflects your lifestyle. For example, your system may be
programmed to recognize special user codes, to arm and disarm
automatically, or to report to a monitoring station.
Throughout this manual, you will find descriptions of features that
may have been programmed into your system. To see how your
system was programmed, refer to the checklist in Section 8.
Getting Used to Your System
Your security system can be programmed for a learning period
that can last from one to 31 days. With this option, you can practice using your system without causing any false alarms. Refer to
Section 8 to see if this learning period was programmed into your
system.
During the learning period, your system does two things differently . First, during an alarm, you do not hear any sirens or bells.
Second, if you have a monitoring station hook-up, your system
does not notify the station of an alarm.
1
Overview
After the learning period is over, your system automatically begins to function normally . If programmed, sirens and bells sound
during an alarm, and the monitoring station receives information
over the telephone hook-up.
IMPORT ANT: Your building is not completely protected from actual alarms during the learning period.
3
Page 8
The Parts of Your Keypad
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1
Numeric Display
Communicates numeric information,
such as the number of the zone in
alarm
Power LED
Arm LED
Overview
Icon Display
Describes the system's
status
Emergency
Keys
Used to report
a medical, fire,
or police
emergency.
Numeric Keys
Used to enter
codes and
perform other
functions
Understanding the Lights (LEDs)
If this
LED... Is on: Is off: Is blinking:
Power The power supply
is normal.
Arm The system is
armed.
4
Secondary Function Keys
Used to make usercontrolled changes to the
system.
The system is
drawing
power from
the battery.
The system is
disarmed.
The battery is low.
The system is about to
arm.
Page 9
Understanding the Icon Messages
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Y our icon keypad communicates information by lighting the words
and phrases in the icon display . The words that make up a message may be on different lines, or separated by other words.
1
For example, you may see the following message in your display:
This message indicates that Zone 4 is not ready to arm.
In this manual, you will see messages such as these presented
on one line, such as this:
ZONE # NOT READY
Number symbols ("#") substitute for the specific numeric information your system displays.
Overview
5
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System Status Messages
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1
The display of your icon keypad gives you information about the
status of your system. If there is more than one condition to
report, your display switches between the messages.
Below is a list of the types of messages you might see. On your
Overview
display , the # symbol is replaced with the number of the zone (or
zones) in question. For more information about many of these
messages, see Section 6.
READY. The system is ready to be armed.
READY ALARM ZONE #. The system is ready to be armed;
however, the system's alarm memory contains a record of
an alarm. To clear the alarm memory, press and hold the
key for two seconds.
READY BYPASS ZONE #. The system is ready to be
armed; however, the zone listed is bypassed, and therefore,
not protected. If more than one zone is bypassed, the numbers of the zones are sequentially displayed.
NOT READY ZONE #. The system is not ready to be
armed. The zone number listed is faulted. (The zone may
be faulted if, for example, a door is ajar or a window is open.)
If more than one zone is faulted, the numbers of the zones
are sequentially displayed.
NOT READY TAMPER ZONE #. The system is not ready to
be armed. The zone listed has been tampered with. If more
than one zone has been tampered with, the numbers of the
zones are sequentially displayed.
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System Status Messages (continued)
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NOT READY TROUBLE ZONE #. A sensor in the zone
number listed may need service.
1
Emergency Keys
Your keypad is equipped with
three emergency keys.
keys do not function unless
your installer activated them.
If activated, these keys are a
one-button way to inform your
monitoring station of a medical
emergency, a fire, or a crime
in progress.
Depending upon how your system is programmed, an alarm
may sound when an emergency key is pressed. To can-
cel the alarm, press the
key, then enter your
user code.
After you press an emergency
key, your keypad's display
shows that an emergency
alarm occurred. To clear the
display, press and hold the
key for two seconds
until you hear two beeps.
The
To Use Emergency Keys:
1. To report a medical emergency, press and hold the
key for 2 seconds
until you see:
E
2. To report a fire, press and
hold the
seconds until you 2 seconds
until you see:
F
3. To report a crime in progress,
press and hold the
key for 2 seconds until you 2
seconds until you see:
P
key for 2
Overview
7
Page 12
User Codes and User Numbers
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A user code is a secret four-digit number, used to arm and dis-
2
arm the system, and possibly to make other changes. Every individual who has a user code is also assigned a two-digit user
number. You cannot assign the same user code to more than
one user number.
You can assign a different user code and user number to each
person who operates the system. Your security system supports
User Codes
up to 60 users.
If you prefer, you can assign only one user code and user number to a group of users. This is not recommended, since it will
then be impossible to determine which individual gave a specific
command.
Selecting the Right User Number
At installation, each user number is assigned rights and privileges. For example, user number 18 may have the rights to arm,
disarm, and bypass zones. This is true even if, in this example,
there is no user 18 using the system.
Thus, if you want to assign a user code to a new user,
that you select a user number with the privileges you want that
user to have.
cific information about how your system was configured. Refer
to this information to select the proper user number.
8
Your installer should have provided you with spe-
be sure
Page 13
How to Enter a User Code
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To enter a user code, simply press the four numbers in succession. Do not pause for more than five seconds between numbers. For security reasons, the code you enter is not displayed.
Correcting a User Code Entry
2
You will know that you entered
an incorrect code when the
system does not complete your
command. As a security feature, your keypad does not
beep when you enter an incorrect user code.
If you make a mistake entering
the code, simply re-enter your
user code.
To Correct a User
User Codes
Code Entry:
1. Re-enter your user code.
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How to Assign or Change User Codes
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User codes can be created or
2
changed as often as you like.
Any code you select must be
four numbers long.
Y ou cannot use 0000, or assign
the same code to more than
one user number. Avoid codes
User Codes
that are easy to guess, like
1234. The default master user
code (user number 1) is 5832.
For security reasons, be sure
to change this code. Do not assign the code 5832 to another
user.
If you make a mistake while
assigning a user code, you
may correct it by repeating the
procedure.
Y ou may stop the procedure at
any time by jumping ahead to
the final step (namely, pressing and holding the
for two seconds.
Be sure to record the user
codes, and to keep these
records in a safe place.
key
To Assign or Change
a User Code:
1. Press and hold the
[user prg] key for 2 seconds
until you hear two beeps.
You see:
ENTER
MASTER CODE
Enter the master user code.
The first available user number is shown.
2. To select another user number, enter that two-digit num-
ber and press
user code has been assigned
to this number, it is displayed,
one number at a time.
3. Enter the new 4-digit user
code. As you enter each of
the 4 numbers of the code, the
keypad draws the four sides
of a square and beeps twice.
. If a
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Assign or Change User Codes (continued)
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To Assign or Change
a User Code (continued):
4. To exit, press and hold the
key for 2 seconds
until you hear two beeps.
How to Delete a User Code
You may delete a code by
changing that code to 0000.
Follow the procedure for assigning or changing a user
code.
To Delete a User Code:
1. Change the user code to
0000, following the procedure for assigning or changing a user code.
2
User Codes
TIP
Some security systems include wireless keyfobs and remotes, used to
arm and disarm the system. If a
keyfob or remote is lost, you can protect your building by deleting its assigned user code.
11
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Types of User Codes
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This section identifies the types of user codes your system may
recognize. At the top of each user code section, you will see a
2
checklist like this:
Standard Code _X_
Active Certain Days/Times ___
User Codes
Items on this checklist followed by an "X" are features of the user
code.
Optional Code ___
Master User
Code
The master user can arm and disarm the system, and can make
other changes, such as disabling your system's features, and
changing user codes.
Active Certain Days/Times ___
Basic User
Code
Depending upon how your system was programmed, basic users
may have rights to arm, disarm, or bypass zones.
12
Active Certain Days/Times ___
Standard Code _X_
Optional Code ___
Standard Code _X_
Optional Code ___
Page 17
Duress
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Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times ___
2
If an intruder forces you to disarm your system, this optional
code sends a silent signal to
alert monitoring station personnel that you are in danger.
For systems without multiple
areas, the code is assigned to
user number 15. You can
change or delete this code like
any other user code.
Relay
Code
A relay code acts like a switch. When you enter this code, a
device that is connected to the control panel is turned on or off.
For example, your system can be programmed to switch the exterior lights of your building on or off when you enter a relay code.
Relay codes must be programmed into your system by the installer.
To Use the Duress Code:
1. Enter the four-digit code.
Your system appears to disarm normally. However, a
message is sent to your monitoring station that you are in
danger.
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
User Codes
The relay code is a four-digit code that you can change or delete
like any other user code. If you delete the relay code, you will no
longer be able to use this feature. For systems without multiple
areas (as described in Section 7), the code is assigned to user
number 14.
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2
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Kidwatch
Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
Designed for parents whose
children come home first, this
option allows you to be notified
if your child is not home by a
certain time. You can be noti-
User Codes
fied by pager, by an automated
telephone call, or by your monitoring station. (Not all monitoring stations offer this service.)
The Kidwatch Code is a fourdigit code that you can change
or delete like any other user
code. The code is assigned to
user number 1 1. It allows your
children to disarm the system,
and can be programmed to allow them to arm or bypass
zones.
How it works. After arriving
home, during a day when Kidwatch is active, your children
disarm the system by entering
the Kidwatch Code. If they do
not enter the code by a given
time, you are notified.
14
(continued)
To Change Kidwatch Days :
1. Press and hold the
[kidwatch] key for 2 seconds
until you hear two beeps.
When prompted, enter the
master user code.
You see something like this:
2
The three spaces in the numeric display represent the
first three days of the week
(Sunday-Tuesday). If a space
contains a dash, use of the
code is not monitored on that
day. Thus, in the example
above, the code is monitored
on Monday and not monitored on Sunday and Tuesday.
3. To view the remaining days
of the week, press the
key. Each time you
Page 19
Changing Kidwatch Days.
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You have the option of changing which days Kidwatch is in
effect. T o do so, follow the procedure on the previous page.
To Change Kidwatch Days
(continued):
press the
play moves forward one day.
key, the dis-
2
Reviewing Kidwatch Use.
You can review the times that
Kidwatch Codes were used to
arm and disarm your system by
viewing Event Memory. See
Section 6 for more information.
Turning Kidwatch on and off.
Kidwatch can be turned on and
off. When Kidwatch is turned
off, you are no longer notified
of the use of the Kidwatch
Code. Otherwise, the code
works as before. If you turn
Kidwatch on or off, it remains
that way until you change it
back.
Kidwatch Setup. See Section
8 for the specifics of how the
Kidwatch Code was set up on
your system.
4. To change the days that the
Kidwatch Code is monitored,
enter the number of the day
you wish to change. To exit
press the
To Turn Kidwatch On/Off
1. Press and hold the
[kidwatch] key for 2 seconds
until you hear two beeps. Enter the master user code.
2. Press the
times. Press the
until you see:
8
3. To exit press the
key.
key five
key
key.
User Codes
15
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2
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Maid
Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
Unlike other user codes, which
work any day of the week, the
Maid Code works only on certain days of the week.
User Codes
The Maid Code is a four-digit
user code that you can change
or delete like any other user
code. Y our installer must have
programmed your system to
accept a Maid Code. For systems without multiple areas (as
described in Section 7), the
code is assigned to user number 13. It allows an individual
to arm and disarm the system
on specific days or for limited
periods of time.
How it works. Arriving at the
building during a day when the
Maid Code is active, the maid
can disarm the system by entering the Maid Code. Upon
leaving the building, the maid
can arm the system by entering the same code.
16
To Change Maid Days :
1. Press and hold the
[maid] key for 2 seconds un-
til you hear two beeps. Enter
the master user code.
You see something like this:
2
The three spaces in the numeric display represent the
first three days of the week
(Sunday-Tuesday). If a space
contains a dash, the code is
does not work on that day. If
the space contains a number,
the code works on that day.
Thus, in the example above,
the code works on Monday
and does not work on Sunday and Tuesday.
3. To view the remaining days
of the week, press the
(continued)
Page 21
Maid Days and Times. For the
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specifics of how the Maid Code
was set up on your system, see
Section 8.
To Change Maid Days
(continued):
key. Each time you
press the
play moves forward one day .
4. Press the number of the day
you wish to change. To exit,
press the
key, the dis-
key.
2
User Codes
As the preceding section
shows, the Maid Code can be
programmed to work on certain
days of the week only. If you
prefer however, you can set the
Maid Code to work for the next
few hours, regardless of the
day of the week. The number
of hours the Maid Code works
depends upon your system's
programming. (See Section 8.)
The Temporary Maid Code is
assigned to user 13.
Temporary
Maid Code
Standard Code ___
Active Certain Days/Times _X_
To Start the Maid Code Timer:
1. Press and hold the
[maid] key for 2 seconds until you hear two beeps. Enter
the master user code.
2. Press the
times. Press the
until you see:
3. To exit press the
Optional Code _X_
key five
key
8
key.
17
Page 22
How the Arming Modes Differ
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Your security system can be armed in a number of ways, to suit
different situations. These modes are summarized below.
Full Arming. You cannot be inside the building when it is
3
Arm/ Bypass
armed with full-arming. If sensors detect movement within a
building, or at the buildings perimeter, an alarm sounds.
Home Arming (optional). You can be inside the building
when it is armed with home-arming. If someone enters the
building through a protected door, you must enter a user code,
or an alarm sounds.
Instant Home-Arming (optional). You can be inside the
building when it is armed with instant home-arming. If someone enters the building through a protected door, an alarm
sounds instantly.
Automatic Arming (optional). Y our system can be pre-programmed to arm and disarm at preset times and days. You
cannot be inside the building when it is automatically armed.
(See Note 1 on page 61.)
Quick Arming Modes
If your system is programmed for quick arming, you do not need
to enter your user code before arming begins.
Quick arming does not affect how your system behaves once it is
armed. For example, there is no difference in the way a system
armed with home-arming or quick home-arming protects you.
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Exit Delays
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An exit delay is the amount of time you have to exit and secure
the building, once your security system begins to arm. These
delays may last from 20 to 255 seconds, depending upon how
your system is programmed.
During the exit delay, the Arm LED blinks. The keypad display
counts down the seconds remaining in the exit delay. The keypad may beep; if so, it beeps faster during the last ten seconds.
Canceling an Arming Sequence
3
Arm/ Bypass
Any arming command with an
exit delay may be canceled before the system is armed. To
cancel an arming sequence,
enter a user code during the
exit delay.
To Stop an Arming
Sequence:
1. Enter your user code.
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Full
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Arming
Interior armed _X_
Perimeter armed _X_
Exit allowed _X_
Requires user code _X_
Automatically arms ___
No entry allowed ___
When your system is armed
3
with full arming, both the perimeter and interior zones are
armed. You are allowed a set
time to enter or exit the building before an alarm sounds.
Arm/ Bypass
See Section 8 for the entry and
exit delay settings programmed
into your system.
Quick Full-Arming.
If your system is programmed for quick fullarming, you do not
need to enter a user
code.
To Arm the System
With Full-Arming:
1. Make sure the display reads:
READY
Enter your user code. Exit
and secure the building.
To Arm the System with
Quick Full-Arming:
1. Press and hold the
[quick exit] key for 2 seconds
until you hear 2 beeps. Exit
and secure the building.
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Home
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Arming
Interior armed ___
Perimeter armed _X_
Exit allowed _X_
Requires user code _X_
Automatically arms ___
No entry allowed ___
With home arming, you can remain inside a building while its
perimeter zones (such as
doors and windows) are armed.
No alarm sounds if a sensor
detects movement within the
building.
Your system might be programmed for a home arming
exit delay option (see Section
8.) This means that one or
more individuals can leave the
building during the exit delay.
At the end of the exit delay, only
the perimeter zones are armed.
Quick Home-Arming.
If your system is programmed for quick
home-arming, you do
not need to enter a user
code.
To Arm the System
With Home Arming:
1. Make sure the display reads:
READY
Press the
see:
ENTER CODE
2. Enter your user code. If your
system is programmed with
an exit delay, you can now
leave.
To Arm the System with
Quick Home Arming:
1. Press the
your system is programmed
with an exit delay, you can
now leave.
key. You
key. If
3
Arm/ Bypass
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Instant
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Home-Arming
Interior armed ___
Perimeter armed _X_
Exit allowed ___
Requires user code _X_
Automatically arms ___
No entry allowed _X_
With instant home-arming, an
3
alarm sounds the
sor on the building's perimeter
detects a problem. The interior
sensors are not armed.
Before anyone can open a pro-
Arm/ Bypass
tected door or window, the system must first be disarmed.
T o prevent false alarms, use instant arming only when you are
sure no system user will open
a protected door or window.
Quick Instant HomeArming. If your system
is programmed for
quick instant arming,
you do not need to enter a user code.
22
instant
a sen-
To Arm the System with
Instant Home-Arming:
1. Make sure the display reads:
READY
Press and hold the
[instant] key for 2 seconds
until you hear 2 beeps. You
see:
ENTER CODE
2. Enter your user code. The
Arm LED blinks and the keypad beeps twice. Your system is immediately instant
home-armed.
To Arm the System with
Quick Instant Home-Arming:
1. Press and hold the
[instant] key for 2 seconds
until you hear 2 beeps. Y our
system is immediately instant
home-armed.
Page 27
Automatic (Timed)
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Arming
Interior armed _X_
Perimeter armed _X_
Exit allowed _X_
Requires user code _X_
Automatically arms _X_
No entry allowed ___
Your system can automatically
arm itself at pre-set times of the
day. This option must be programmed into your system by
your installer.
At two minutes and again at
one minute before the Automatic Arming sequence begins,
the siren sounds. Then, the exit
delay begins. You must leave
the building during the exit delay, or an alarm sounds.
You can postpone the Automatic Arming sequence by one
hour. When the siren sounds
two minutes before arming occurs, press the
then enter your user code.
You can change the days that
Automatic Arming occurs by
following the procedure to the
right. To stop Automatic Arming, turn off all of the Automatic
Arming days. To change the
times that arming occurs, contact your installer. (See Note 1
on page 61.)
key,
T o Change Automatic-
Arming Days:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
2. Press the
times until you see:
7
3. Press the key. You
see something like this:
2
The three spaces in the numeric display represent the
first 3 days of the week (Sunday-Tuesday). If a space contains a dash, Automatic Arming is disabled (off) for that
day. If the space contains a
number, Automatic Arming
is enabled (on).
key six
3
Arm/ Bypass
23
Page 28
Automatic Arming (continued)
www.ukpanels.com
T o Change Automatic-
Arming Days (continued):
3
Arm/ Bypass
Thus, in the example shown,
the code is enabled on Monday and disabled on Sunday
and Tuesday .
4. To view the remaining days,
press the number above the
day of the week, press the
key. Each time you
press the
play moves forward one day.
5. To change the days that Automatic Arming is in enabled,
enter the number of the day
you wish to change.
6. To exit, press the
key.
key, the dis-
24
Page 29
Arming With Not-Ready Zones
www.ukpanels.com
The zones in your system are not always ready to arm. For example, a zone would not be ready to arm if one of its sensors has
been vandalized, needs service, or detects a potential alarm condition. Zones which are not ready to arm are referred to as not-ready
zones.
Your system has been programmed to automatically handle notready zones in one of three ways described below. Refer to Section
8 to see how your system was programmed.
3
Force Arming. With Force Arming, the system arms, even if
some not-ready zones exist. All not-ready zones are ignored
(bypassed) and therefore, not protected. Exception: Any faulted
Day Buzzer or Day Bell zones must be manually bypassed before arming can occur. These are zones that cause a buzzer or
bell to sound if they are faulted while the system is disarmed.
(See Note 1 on page 61.)
Chirp-Alert Arming. With Chirp-Alert Arming, your system does
not arm if a not-ready zone exists. At the end of the exit delay,
your system's sounders chirp. You must re-enter the building
and enter a user code, or an alarm sounds. Then, you must
either correct or manually bypass these zones before the system can be armed.
Goof-Proof Arming. With Goof-Proof Arming, the system does
not arm if there are any not-ready
an alarm sounds at the end of the exit delay. You must re-enter
the building and correct the not-ready zones before arming can
occur.
exit
zones (doors). Instead,
Arm/ Bypass
25
Page 30
Bypassing
www.ukpanels.com
When you manually bypass a
3
zone, your security system
functions as if that zone does
not exist. Bypassed zones
are not protected.
NOTE: Depending upon your
Arm/ Bypass
system's programming, you
may not be able to bypass all
of the zones in your system.
Restoring bypassed zones. If
you manually bypass a 24-hour
zone, such as a glassbreak detector, that zone remains bypassed until you restore it.
However, if you manually bypass a zone that is not a 24hour zone, it is restored when
you disarm the system.
To Bypass a Zone:
1. When a zone is faulted, the
display reads:
ZONE# # NOT READY
2. To bypass the zone, press the
key. You see:
ENTER BYPASS
ZONE#
3. Enter the two-digit zone
number. (For zones 1-9, enter a "0" first.) You see:
ENTER CODE
4. Enter your user code.
To Restore a Bypassed Zone:
26
Repeat the procedure above.
The zone operates normally.
Page 31
Quick
www.ukpanels.com
Bypassing
Quick bypassing allows you to
bypass zones without entering
a user code. This option must
be programmed into your system by the installer. With quick
bypassing, any user can bypass any bypassable zone.
IMPORTANT: If your system is
programmed for quick bypassing, anyone can bypass your
system's zones. Since bypassed zones are not protected, this feature increases
the likelihood that your system
may be defeated. (See Note 1
on page 61.)
To Bypass a Zone with Quick
Bypassing:
1. When a zone is faulted, the
display reads:
ZONE# # NOT READY
2. To bypass the zone, press the
key. You see:
ENTER BYPASS
ZONE#
3. Enter the two-digit zone
number . (For zones 1-9,
enter a "0" first.)
To Restore a Bypassed Zone
with Quick Bypassing:
Repeat the procedure above.
The zone operates normally.
3
Arm/ Bypass
27
Page 32
Optional Arming Features
www.ukpanels.com
Y our system of fers the optional arming features described below.
Refer to Section 8 to see which features are installed on your
system.
Extended Exit Delay. This feature automatically resets the exit
3
delay if you re-enter the building while the system is being armed.
You may re-enter four times; each time, the exit delay is reset to
its full value.
Keypad Lockout. Designed to prevent an intruder from guessing a user code, this option causes the system to slow down if a
Arm/ Bypass
series of invalid user codes are entered. Before a new user code
can be entered, the user must wait through a delay. The delay
lengthens as more invalid codes are entered. Depending upon
your system's programming, the keypad lockout may not affect
arming.
Keyswitch Arming. This accessory (Sierra S5051) allows you
to arm and/or disarm the system with a key. Follow the instructions on the switch.
Quick Exit. This option allows you to exit a home-armed building
without disarming and re-arming. To start the exit delay, press
and hold the
two beeps. Enter your user code, then exit. (Depending on your
system's programming, a user code may not be needed.)
[quick exit] key for 2 seconds until you hear
Exit Termination. This option allows you to shorten the exit delay to the last five seconds by pressing a button located near
your exit.
28
Page 33
Optional Arming Features (continued)
www.ukpanels.com
Automatic Home-Arming. Automatic Home-Arming allows you
to remain inside a building while its perimeter zones (such as
doors and windows) are armed. Arming begins by entering your
user code. If you exit the building during the exit delay, the system arms both the interior and perimeter zones (full arming). However, if you do not exit the building, the system automatically arms
the perimeter zones only (home arming).
3
Arm/ Bypass
29
Page 34
Entry Delays
www.ukpanels.com
Similar to an exit delay, an entry delay is the time you are allowed
to enter the building, walk to the keypad, and enter a user code
before an alarm sounds. This delay lasts from 10 to 255 seconds, depending on your system's programming. The length of
the delay may differ, depending on which door you use.
During the entry delay, the Arm LED blinks. The keypad may
beep during the delay. If so, it beeps faster during the last ten
4
seconds. The numeric display counts down the number of seconds remaining in the entry delay.
During the entry delay, the ENTER CODE icons are lit, to remind
you of the procedure to disarm the system.
Disarm/Alarms
Disarming
Regardless of which method
was used to arm your system,
the disarming sequence is always the same.
Be sure that the door you use
to enter the building has been
programmed with an entry delay.
30
To Disarm the System:
1. Enter through a door programmed with an entry delay.
2. Enter your user code.
Page 35
Canceling an Alarm
www.ukpanels.com
If programmed, your system
may pause briefly before
sounding an alarm. This gives
you the opportunity to cancel a
false alarm. Y ou can cancel the
alarms of any sensor, including a smoke detector.
The amount of time you have
to cancel the alarm depends
upon how your installer programmed the system. See the
"Cancel Alarm Time" listing in
Section 8. Your keypad may
beep to warn you that an alarm
is about to occur.
Five seconds after an alarm is
canceled, your system reverts
to normal.
After an Alarm
To Cancel an Alarm:
1. You see:
ALARM ZONE ##
ENTER CANCEL
2. Press the
see:
ENTER CODE
3. Enter your user code.
key. You
4
Disarm/Alarms
You should reset your system
after an alarm. This action
clears your keypad's display
and resets your sensors.
To Reset After an Alarm:
1. Press and hold the
key for 2 seconds until you
hear 2 beeps.
31
Page 36
Automatic (Timed)
www.ukpanels.com
Disarming
Interior armed _X_
Perimeter armed _X_
Exit allowed _X_
Requires user code _X_
Automatically arms _X_
No entry allowed ___
Your system can automatically
disarm itself at preset times of
the day. This option must be
programmed into your system
4
by your installer.
You can change the days that
Automatic Disarming occurs by
following the procedure to the
right. To change the times that
disarming occurs, contact your
Disarm/Alarms
installer. (See Note 1 on page
61.)
T o Change Automatic-
Disarming Days:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
2. Press the
you see:
8
3. Press the key. You
see something like this:
2
The three spaces in the numeric display represent the
first 3 days of the week (Sunday-Tuesday). If a space contains a dash, Automatic Disarming is disabled (off) for
that day. If the space contains
a number, Automatic
key until
(continued)
32
Page 37
Automatic Disarming (continued)
www.ukpanels.com
T o Change Automatic-
Disarming Days (continued):
Disarming is enabled (on).
Thus, in the example shown,
the code is enabled on Monday and disabled on Sunday
and Tuesday .
4. To view the remaining days,
press the number above the
day of the week, press
the
you press the
display moves forward one
day.
5. To change the days that Automatic Disarming is in enabled, enter the number of the
day you wish to change.
key. Each time
4
Disarm/Alarms
key , the
6. To exit, press the
twice.
key
33
Page 38
How to Prevent False Alarms
www.ukpanels.com
False alarms are more than a nuisance—they reduce the reliability of your security system. Here are a few steps you can take to
prevent the annoyance and expense of false alarms.
1. Know your system. Make sure all system users under-
stand how to arm and disarm, and what special functions
they can and cannot do.
4
Disarm/Alarms
2. Remember your user code. Forgotten user codes are
the most common cause of false alarms.
3. If you have an optional keyswitch, be sure you know where
your keys are.
4. Shut doors and windows completely. Before arming
your system, be sure all protected windows and doors are
closed. As you leave the building, shut the exit door completely.
5. Regularly test and maintain your system. Routine testing and maintenance will help you detect a service condition. See Section 6 for more information.
6. Be selective when arming the system for instant
alarms. This setting should not be used when a user might
open a door or window.
7. Make sure your system clock and calendar are accu-
rate. Many system functions, such as Kidwatch and Automatic Arming, are time-related. Be sure to adjust your clock
to reflect seasonal time changes (such as Daylight Savings
34
Page 39
Time). Also, check your clock and calendar after a power
www.ukpanels.com
failure. See Section 5.
8. Keep pets (and other animals) from motion and infra-
red sensors. If you have obtained a pet since your system
was installed, your system may need to be modified. Contact your dealer for more information.
9. Bypass trouble zones. If your system has one or more
trouble zones (zones with sensors that need service), bypass them before arming. Have the sensor(s) inspected if
the problem continues. Remember that bypassed zones are
not protected.
Optional Alarm Features
Your system offers additional optional alarm features, described
below. Refer to Section 8 to see which of these options are installed on your system.
Alarm Lockout. The system automatically ignores a sensor that
repeatedly sends alarm signals.
Silent alarm. With this option, no bells or sirens sound during
an alarm, but the monitoring station is notified. If the phone lines
are down, or the monitoring station cannot be reached for some
other reason, the on-site bells or sirens may be reactivated, depending upon how your system is programmed.
4
Disarm/Alarms
35
Page 40
How to Set the Clock and Calendar
www.ukpanels.com
If your system's clock or calendar is incorrect, it could result
in false alarms. Since many
system functions are time-dependent, it is very important
to regularly check your
system's clock and calendar.
Be sure to reset the clock after
seasonal time changes, such
as Daylight Savings Time.
Settings
Also, although your system
may have a backup battery, it
is best to check the clock and
5
calendar following a power failure.
NOTE: your system's clock
uses a 24-hour, or militarystyle, format. For example, in
a 24-hour format, 1:00 p.m. is
expressed as 13:00. Thus,
when you enter the hours of the
day , be sure to use this format.
T o convert from 24-hour time to
12-hour time, subtract 12 hours
from all times greater than
12:00; these are p.m. times. (In
24-hour time, midnight is 00:00,
and noon is 12:00.)
To Set the Clock
and Calendar:
1. Press and hold the
[clock] key for 2 seconds until you hear 2 beeps. Y ou see:
ENTER MASTER CODE
2. Enter the master user code.
3. You see something like this:
Enter the day of the month,
using two numbers. Then,
press the
4. You see something like this:
Enter the number of the
month, using two numbers.
Then, press the
5. You see something like this:
key.
key.
36
Page 41
Clock and Calendar (continued)
www.ukpanels.com
Enter the number of the year,
using two numbers. Press the
key.
6. You see something like this:
Enter the hour of the day, using two numbers. Be sure to
use a 24-hour format (see the
note.) Then, press the
key.
7. You see something similar to
this:
Enter the minutes past the
hour, using two numbers.
Then, press the
Settings
5
key.
Your system automatically
returns to its normal mode.
37
Page 42
How to Turn the Warning Tone On/Off
www.ukpanels.com
You hear a beeping sound
when the system is about to
arm, disarm, or sound an
alarm. The warning tone reminds you that time remains to
cancel the arming or disarming
sequence, or to cancel the
alarm.
You can turn the tone on or off
by following the instructions to
Settings
the right. If the tone is on, the
action turns it off. If the tone is
off, the action turns it on.
5
1. Press and hold the
How to Turn the Chimes On/Off
When your system is set to
chime, you hear three beeps
whenever you open a protected
door or window. You can turn
the chimes on or off by following the instructions to the right.
If the chimes are on, this action turns them off.
1. Press and hold the
T o Turn Tone On/Off:
[pre-warn] key for 2 seconds
until you hear 2 beeps. When
prompted, enter the master
user code.
If you hear three beeps, the
tone is now on. If you hear
one continuous 3-second
beep, the tone is now off.
T o Turn Tone On/Off:
[chime] key for 2 seconds
until you hear 2 beeps. When
prompted, enter the master
user code.
38
If you hear three beeps, the
chimes are now on. If you
hear one continuous 3-second
beep, the chimes are now off.
Page 43
How to Turn the Backlight On/Off
www.ukpanels.com
Whenever you use your keypad, a light automatically illuminates the display and keys.
This backlight shuts off 60 seconds after you have finished using the keypad.
If you wish, you can set the
backlight to shine continuously.
This makes it easier for you to
notice system messages, especially if your keypad is located
in a dark area.
If you turn the backlight on, you
can turn it off again by repeating the procedure to the right.
To Turn Backlight On/Of f :
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter
the master user code.
2. Press the
times. You see:
==6
Press the key.
If you hear three beeps, the
backlight is now on. If you
hear one continuous 3-second
beep, the backlighting is now
off.
3. To exit, press the
key.
key five
Settings
5
39
Page 44
How to Change the Relay 1 Days
www.ukpanels.com
Your system can be programmed with up to four relays
that work on the days of the
week you specify. The relays
are numbered 1, 2, 3, and 4.
The relays are programmed to
turn on or off one or more devices which are connected to
your system's control panel.
You can change the days that
Settings
the relay works by following the
procedure to the right.
5
For example, a business may
use a relay to turn on the floodlights near its loading docks.
By using the relay schedule
menu, the business owner
could turn the lights off during
the business' upcoming holiday.
You can change the days that
the relay works by following the
procedure to the right. To
change the time of day that the
relay works, contact your installer.
40
To Change the Relay 1 Days:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
2. Press the
until you see:
9
3. Press the
see something like this:
3
The three spaces in the numeric display represent the
first three days of the week
(Sunday-Tuesday). If a space
contains a dash, Relay 1 is
does not work on that day. If
the space contains a number,
Relay 1 works on that day.
Thus, in the example above,
Relay 1 works on Tuesday
and does not work on Sunday and Monday . To view the
key 8 times
key. You
(continued)
Page 45
How to Change the Relay 1 Days
www.ukpanels.com
To Change the Relay 1 Days
4. Enter the number of the day
5 To exit, press the
(continued):
remaining days of the week,
press the key. Each
time you press the
key, the display moves forward one day .
you wish to change.
How to Change the Relay 2 Days
To change the Relay 2 days,
follow the procedure to the
right.
To Change the Relay 2 Days:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
key.
Settings
5
2. Press the
until you see:
10
3. Follow steps 3-5 for changing the Relay 1 Days.
key 9 times
41
Page 46
How to Change the Relay 3 Days
www.ukpanels.com
To change the Relay 3 days,
follow the procedure to the
right.
To Change the Relay 3 Days:
1. Press and hold the
2. Press the
Settings
3. Follow steps 3-5 for chang-
5
How to Change the Relay 4 Days
To change the Relay 4 days,
follow the procedure to the
right.
To Change the Relay 4 Days:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
key 10
times until you see:
11
ing the Relay 1 Days.
[walk test] key for 2 seconds
until you hear 2 beeps. Enter the master user code.
42
2. Press the
times until you see:
12
3. Follow steps 3-5 for changing the Relay 1 Days.
key 11
Page 47
How to Walk-Test the System
www.ukpanels.com
A walk-test allows you to test
your system's functions without
causing an alarm. You can be
sure your security system is
functioning properly by conducting a walk-test once a
week.
The first step of a walk-test is
to place your system in walktest mode. Then, walk in front
of motion sensors, and open
protected doors and windows.
Each time a sensor detects
your presence, the keypad
beeps, and names the most recently faulted zone in its display.
If your system fails to detect a
sensor, exit the walk-test mode
and make sure the sensor's
zone is not bypassed. If it is
bypassed, remove the bypass
and repeat the walk-test. If this
does not correct the problem,
contact your service representative.
T o Conduct a Walk-Test:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps. You
see:
2. Enter the master user code.
You see:
3. Press the key. Test
your sensors by opening protected doors and windows,
and by walking in front of
motion sensors. The keypad
beeps twice with each detection, and its display is similar to this:
In this example, a fault was
noted on zone 3.
ENTER
MASTER CODE
1 WALK TEST
6
Maintenance
3 WALK TEST
IMPORTANT: during a walktest, your building is not protected against actual alarms.
4. When done, press the
key.
43
Page 48
How to Use Event Memory
www.ukpanels.com
Y our system records important
events, such as alarms, in
Event Memory. You can review
Event Memory to monitor the
status of your system. As
many as 500 events may be recorded.
6
Maintenance
To Review Event Memory:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps.
When prompted, enter the
master user code.
2. Press the
see:
2
3. Press the key. You
see:
1_4 ENTER
4. To view the oldest events
first, press
the latest events first, press
. Refer to the next
pages to interpret the messages.
key. You
. To view
44
5. Press
next event, or
view the previous event. To
exit, press the
to view the
to
key .
Page 49
How to Read Event Memory
www.ukpanels.com
The examples below explain how to interpret your system's Event
Messages.
The ARMED icon is lit to indicate that you armed your system. If both the
ARMED and NOT icons are lit, it means that you disarmed your system. The
number displayed in the upper-left corner is the user number.
Arming and Disarming Events:
Event Memory displays the icons ALARM and ZONE# to indicate that an alarm
Alarm Messages:
occurred. If the NOT icon is lit, it means that the cause of the alarm was corrected. The number in the upper-left corner is the zone where the alarm occurred.
Event Messages From the Code Table:
When the Code icon is lit, the Table on pages 46 - 47 describes the type of event
that occurred. The number in the upper-left corner corresponds to the event
number in the table. The Code 30 means that the installer finished programming your system.
Some events use a combination of a code from the Table and other icons to
describe the event. For example, Code 53 says that a keypad had a problem
(trouble), and that the problem has been corrected.
The Code 16 is displayed along with LOW-BA TTERY to tell you that there is or
was a problem with the system battery.
45
6
Maintenance
Page 50
Event Memory Codes
www.ukpanels.com
Code
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
6
Maintenance
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
Meaning
An alarm occurred on the zone listed.
A system device was deliberately damaged.
A sensor was in need of service.
Zone listed no longer in alarm.
A zone was bypassed.
A bypass on a zone was removed.
The system was disarmed.
The system was armed.
A walk-test began.
A walk-test ended.
A user canceled an alarm.
An attempt to contact the monitoring station failed.
A communications problem was corrected.
The system lost its AC (house current) power.
The system's AC (house current) power was restored.
The system's backup battery was low.
A low battery condition was corrected.
Not used.
The primary phone line was disconnected.
The primary phone line was reconnected
The secondary phone line was disconnected.
The secondary phone line was reconnected.
A medical emergency alarm occurred.
A medical emergency alarm was restored.
A police emergency alarm occurred.
A police emergency alarm was restored.
A fire alarm occurred.
A fire alarm was restored.
The system was placed in the programming mode.
The system was taken out of the programming mode.
A wireless device malfunctioned.
A malfunction in a wireless device was corrected.
A wireless device had a low battery.
A wireless device's low battery was corrected.
The system reset itself, most likely because of a momentary power loss.
The sirens or bells malfunctioned.
A malfunction in the system's sirens or bells was corrected.
An alarm occurred when an exit door was not completely closed during arming.
The duress code was used.
The Kidwatch Code was not entered within the Kidwatch window.
Not used.
Not used.
Not used.
A test report was sent using phone line 1.
A malfunction in a sensor was corrected.
46
(Table continued on next page)
Page 51
Event Memory Codes (continued)
www.ukpanels.com
Code Meaning
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
No used.
A damaged sensor was corrected.
An electrical circuit is shorted. (Ground fault.)
A ground fault condition was corrected.
A partial power loss occurred (brown out).
A partial power loss was corrected.
An accessory device trouble condition occurred.
An accessory device trouble condition was corrected.
An accessory device was tampered with.
Problems caused by an accessory device being tampered with were corrected.
A keypad was malfunctioning.
A malfunction in a keypad was corrected.
A keypad was tampered with.
Problems caused by a keypad being tampered with were corrected.
A SpreadNet (wireless) keypad did not communicate with the system.
Problems with a SpreadNet (wireless) keypad's communication were corrected.
A SpreadNet (wireless) keypad had a low battery.
Problems with a SpreadNet (wireless) keypad's battery were corrected.
A system user used the Quick Exit feature.
The system's power was turned on.
The system had too many messages to report to the monitoring station.
A wireless keyfob or remote had a low battery.
Problems with a keyfob or remote's low battery were corrected.
A test report was sent using phone line #2.
A memory error occurred.
User code entry problem, keypad lock.
User code entry problem corrected.
A SpreadNet receiver interference problem occurred.
A SpreadNet receiver interference problem was corrected.
6
Maintenance
47
Page 52
How to Test the Bells and Sirens
www.ukpanels.com
You can test your system's
bells and sirens by following
the procedure to the right. (See
Note 2 on page 61.)
6
Maintenance
To Test the Bells and Sirens:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps.
When prompted, enter the
master user code.
2. Press the
You see:
3
3. Press the
bells and sirens ring for 4 seconds.
4. To exit, press the
key.
key twice.
key. The
48
Page 53
To Start a Remote Programming Session
www.ukpanels.com
If you have a monitoring station hookup, your installer may
be able to program your security system through the telephone line. It is not necessary
for a technician to come to your
home or business to make
changes to your system.
At your monitoring station's
prompting, you can initiate a remote programming session by
following the directions to the
right.
To Start A Remote
Programing Session:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps.
When prompted, enter the
master user code.
2. Press the
times. You see:
4
3. Press the
remote programming session
begins. Normally, a remote
programming session takes
just a few minutes.
key three
key. The
6
Maintenance
49
Page 54
How to Test the Battery
www.ukpanels.com
Your system may include a
backup battery. If it does, the
system will continue to function
during a power failure, because it will draw power from
the battery.
Y ou can test the charge in your
system's battery by following
the procedure to the right.
If your backup battery's charge
is low, the TROUBLE icon
lights. To investigate the ser-
6
vice message, follow the instructions in "Troubleshooting
Service Conditions," later in
this section.
To replace your system's battery, call your service repre-
Maintenance
sentative. (See Note 2 on
page 61.)
To Test the Battery:
1. Press and hold the
[walk test] key for 2 seconds
until you hear 2 beeps.
When prompted, enter the
master user code.
2. Press the
times. You see:
5
3. Press the
keypad beeps three times.
The battery test begins. The
test takes approximately 2
minutes. If the battery's
charge is low, the keypad's
TROUBLE icon lights.
To replace your system's battery, call your service representative.
key. The
key four
50
Page 55
Common System Messages
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Below is an explanation of the common messages your keypad
might display. Beside each message is a discussion of what responses are appropriate. If you find the response is ineffective,
call your local C&K service representative.
In the table below, the ellipses (...) represent the specific information, such as zone numbers that appear in the numeric display.
If you notice That means What to do:
Power LED is off Keypad is not Verify that the rest of the
Display reads: A sensor needs Bypass the sensor, or
"TROUBLE..." service arrange for repair.
Display reads: A sensor may have Call for service.
"TAMPER ..." been tampered with
Display often A sensor may need Call for service.
reads: "TROUBLE...." service
or "TAMPER..."
Display reads: Any one of your Depending upon your
"NOT READY" sensors may be arming type, your system
Display reads An alarm occurred Refer to "Resetting After an
"ALARM..." Alarm" Section 4.
Display reads A zone has been Remember the zone is
"BYPASS..." bypassed unprotected while bypassed.
Display reads Systems is conducting This is normal. If Battery
"b" periodically a battery test test fails, call for service.
receiving AC building is receiving power;
(house current) power then call for service.
faulted may be able to arm. If not,
correct any faulted zones
and then attempt to arm.
Y ou can remove the bypass
(Section 3), or arm/disarm
wi h bypass in place.
6
Maintenance
51
Page 56
T roubleshooting Service Conditions
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Your system notifies you if a keypad, sensor, or other system
component needs service by lighting the TROUBLE icon, and by
beeping twice every 30 seconds for one minute.
To get more information about the service message, press and
hold the
your keypad's numeric display . As the table below shows, dif ferent messages are conveyed depending on which code is displayed. Follow the recommended course of action listed in the
table.
To stop the service message warning tone, enter your user code
between the two beeps. You may have more than one service
6
message. T o view the next message, press the
If there are no new messages, your keypad exits the Service
Message display.
[service] key for two seconds. A code appears in
What to doMessageCode
key again.
Maintenance
1
2
3
4
52
There is a power failure in
progress.
The control panel's battery
is low.
The monitoring station
(phone #1) does not
answer.
The monitoring station
(phone #2) does not
answer.
Look for signs of power failure in other
building equipment; if not found, call for
service. Reset the clock, once power is
restored.
If there has been a recent power
outage, allow the battery to recharge
overnight. If the problem remains, call
for service.
If line is functioning, call monitoring
station. If not, call telephone company
for service.
If line is functioning, call monitoring
station. If not, call telephone company
for service.
Page 57
What to doMessageCode
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A keypad is malfunction-
8
ing.
Self-diagnostic failure of a
9
sensor.
The external bell/siren
10
needs service.
Phone line #1 is not
11
working.
Phone line #2 is not
12
working.
Electrical power from the
13
system has short-circuited
to the ground wire.
Brown out (power loss
14
short of total failure)
There are too many
15
messages to send to the
monitoring station.
A wireless keyfob or
16
remote arming device has
a low battery.
A keypad has been
64
vandalized.
A system component has
128
been vandalized.
A system component is
192
not communicating with
the control panel.
Call for service.
Call for service.
Call for service.
If line is func ioning, call monitoring
station. If not, call telephone company
for service.
If line is func ioning, call monitoring
station. If not, call telephone company
for service.
Call for service.
6
When power returns to normal, system
should revert to normal functioning. If
not, call for service.
If telephone line is functioning, call
monitoring station. If not, call telephone
company for service.
Maintenance
Press the [6] key to identify which
component has he low battery condi ion
Press he [3] key to see the next service
message. T o replace he battery, call for
service.
Call for service.
Call for service.
Call for service.
53
Page 58
What Areas Do
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Y our security system allows you
to divide (or "partition") a building into as many as eight ar-
eas, regions that can be armed
and disarmed individually. Designed primarily for commercial
settings, areas can limit an
individual's access to portions
of a building.
A building that is divided into
areas may include a common
area, an area most system users can arm and disarm. The
first diagram shows how a
building could be divided to include a common area.
7
Buildings may also be partitioned without a common area.
As the second diagram shows,
this setup works well for struc-
Areas
tures with tenant spaces, but no
lobby or shared hallway.
Each system user is assigned
rights to certain areas. Users
can arm and disarm only those
areas to which they have rights.
When a building is divided into
areas, portions of the building
54
Diagram 1
Partitioned building
with a common area
Page 59
can be independently armed
www.ukpanels.com
and disarmed. In the case of
the first building illustrated, an
employee can work in the repair shop while the showroom,
offices, and warehouse are
armed. Similarly, in the case
of the second illustration, the
restaurant can remain open after the other shops are closed
and armed.
Dividing a building into areas
changes the following system
functions:
1. Users have restricted access to system functions. A
user with access to only one
area cannot issue commands
affecting other areas, or obtain
information about the other areas.
7
Diagram 2
Partitioned building
with no common area
2. Keypads may respond differently, depending upon
where they are located and how
they are programmed. Your
icon keypad is limited to handling information about its assigned area only.
55
Areas
Page 60
How Areas Affect User Codes
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As described below, some of the user code types function dif ferently
in a partitioned system.
Grand Master User Code. The grand master user
can assign and change user codes, and may be able
to arm and disarm the entire system. Only the grand
master user and your installer can view and change
the grand master user code.
Area Master User Code. Each area has its own
master user. The area master user can make any
Area
Area
If your building is divided into areas, your system may also recognize one or more of these optional user code types:
7
user-controlled changes within a given area.
Area Basic User Code. Area basic users can dis-
arm and may be able to arm, bypass, or make other
changes within an area. Users can have rights to
more than one area.
Area
Areas
Area
Area
56
Area Maid Code. Maid Days are assigned to each
area, so if you need to change the Maid Days, you
must make the changes for each area individually.
Kidwatch Code. Y our system recognizes only one
Kidwatch Code, regardless of how many areas are
present. The Kidwatch Code is assigned to area 1.
Area Duress Code. One duress code can be assigned to each area.
Area Relay Code. One relay code can be assigned
to each area.
Page 61
Pre-Assigned Area User Numbers
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As the table below shows, some user numbers are reserved for
specific user types. For example, User 11 is the preassigned
Kidwatch user number. If programmed, your system automatically restricts User 11 to the limited Kidwatch privileges.
When your system does not recognize a given user type, the user
number functions like other non-reserved user numbers. If your building is not divided into areas, user codes reserved for areas do not
apply. Also, if your building is divided into only two or three areas,
codes reserved for the remaining areas do not apply.
No. Reserved User
01 Grand Master User
11 Kidwatch
12 Area 1 Master
13 Area 1 Maid
15 Area 1 Duress
16 Area 2 Master
17 Area 2 Maid
19 Area 2 Duress
20 Area 3 Master
21 Area 3 Maid
23 Area 3 Duress
24 Area 4 Master
25 Area 4 Maid
Changing Area User Codes
In a system with multiple areas, an Area Master User can only
change the codes of the users assigned to that area. If you attempt to change the code of a user when you do not have the
right to do so, you hear an error tone.
No. Reserved User
27 Area 4 Duress
28 Area 5 Master
29 Area 5 Maid
31 Area 5 Duress
32 Area 6 Master
33 Area 6 Maid
35 Area 6 Duress
36 Area 7 Master
37 Area 7 Maid
39 Area 7 Duress
40 Area 8 Master
41 Area 8 Maid
43 Area 8 Duress
7
Areas
57
Page 62
How Areas Affect the System
www.ukpanels.com
If your building is divided into areas, your icon keypad is assigned
to one area only. From the icon keypad, you can only make
changes that affect that area alone. This is described in more
detail below.
Arming and disarming. Your icon keypad can be used to
arm and disarm its assigned area only. You cannot disarm
other areas from the icon keypad.
Bypassing. You can use the icon keypad to bypass only
those zones within the assigned area.
Obtaining other system information. From the icon keypad, you can get information about the zones within the assigned area only.
7
Canceling alarms. You can only cancel alarms occurring
within the assigned area.
Areas
58
Page 63
System Configuration
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Your installer will fill out these pages, to indicate how your system has been configured.
Monitoring Station: ______Yes ______No
Maximum Number of Users: ______
Partitioned: ______Yes ______No
Setup
Keypad assigned to area #:_________________________
Alternate Language: ______________________________
Learning Period (days): ______________ Begins: ________
Check if installed:
_____Quick Bypassing
_____Maid Code
Options
_____Kidwatch Code
_____Duress Code
_____Quick Exit
_____Exit Termination
_____Automatic (Timed) Arming
_____Automatic Disarming
_____Quick Home-Arming
_____Quick Full-Arming
_____Automatic Home-Arming
_____Quick Instant Home-Arming
_____Force Arming
_____Goof-Proof Arming
_____Chirp-Alert Arming
_____Extended Exit Delay
_____Reset Code
_____Keypad Lockout
_____Alarm Lockout
_____Silent Alarm
Emergency Keys:
_____Medical
_____Fire
_____Police
_____ Keyfob Arming
_____ Keyswitch Arming
8
Notes
59
Page 64
Temporary Maid Code Hours: _________________________
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Kidwatch Time: ___________________________________
Entry Delay #1 __________enter through:_______________
Entry Delay #2: __________enter through:_______________
Customization
Exit Delay: ________________________________________
Cancel Alarm Time: _________________________________
Automatic Arming Time: _____________________________
Automatic Disarming Time: ___________________________
Device Connected to Relay 1: _________________________
_________________________________________________
Device Connected to Relay 2: _________________________
_________________________________________________
8
Notes
Device Connected to Relay 3: _________________________
_________________________________________________
Device Connected to Relay 4: _________________________
_________________________________________________
Other: ___________________________________________
60
Page 65
Notes
www.ukpanels.com
1. Some features described in this manual may not be available due to U.L. or local requirements. Contact your installation company for further information.
2. These tests should be conducted on a weekly basis. Contact your installation company for your particular requirements.
8
Notes
61
Page 66
Where to Place Smoke Detectors
www.ukpanels.com
One or more of the zones of your security system can be connected
to a smoke detector. When installing smoke detectors, we recommend that you follow the United States' National Fire Protection
Association's guidelines for smoke detector placement.
For the best early warning, smoke detectors should be installed in
every room. At least one smoke detector should be installed in a
central location, near the bedrooms. In new construction, a smoke
detector must be installed in each bedroom.
Smoke detectors should also be installed in living rooms, closets,
utility and storage rooms, basements, and attached garages. One
detector should be placed on every floor.
Place a smoke
detector near each
group of bedrooms.
Locate the detectors
LIVING
ROOM
between the bedrooms and common
8
Notes
areas of the house.
= SMOKE
S
DETECTOR
ENTRY
CLOSET
BATHROOM
BEDROOM
For more information, contact the National Fire Protection Association at Batterymarch Park, Quincy, MA 02269. Ask about
#72, Chapter 2.
62
BATH
KITCHEN
DINING
ROOM
BEDROOM
BEDROOM
Standard
Page 67
How to Evacuate in an Emergency
www.ukpanels.com
Every household and business should prepare for a fire by
establishing escape routes and regularly practicing escapes. The
National Fire Protection Association recommends you take the
following steps to develop your own emergency plan:
1. Determine at least two means of escape from every room,
especially bedrooms. Remember that normal exits, such as
doors, may be blocked. Plan for family members to meet outside
at a specific location.
2. Sketch your escape plans (like those below). Post copies of the
escape plan in each room. Keep escape routes free from obstructions.
3. Keep all bedroom
doors shut when
sleeping, to prevent
deadly smoke from
entering the rooms.
4. In the event of a
fire, do not open a
warm or hot door.
Even if a door is cool,
open it with your
shoulder, and be
ready to shut it immediately if hot air
rushes in.
5. Move quickly out
of the house. Do not
panic. If the house
is smoky, stay low to the ground. Crawl and hold your breath, if
possible.
6. Once outside, choose one person to notify emergency person-
nel. Do not go back into the house for any reason.
BED-
ROOM
BATH
BED-
ROOM
SECOND FLOOR
Sample Evacuation Plan
BED-
ROOM
BATH
KITCHEN
DIN-
FIRST FLOOR
ING
GARAGE
LIVING
ROOM
8
Notes
63
Page 68
8
www.ukpanels.com
Below is a space to sketch how the building is zoned and/
or divided into areas. Be sure to note how the zones and/
or areas are numbered and labeled.
Sketch
Notes
64
Page 69
Glossary of Terms
www.ukpanels.com
Area: a region of a building that can be
armed and disarmed independently of
the remainder of the building.
Bypassing: the act of instructing your
security system to ignore a zone. A bypassed zone is not protected.
Entry Delay: The amount of time you
have to enter your armed building, walk
to the keypad, and enter your user code
before an alarm sounds.
Exit Delay: The amount of time you
have to exit and secure your building
before an alarm sounds.
Faulted: describes a condition which, if
the system were armed, would cause an
alarm, such as an opened door or window. Faulted zones must be corrected
or bypassed before arming occurs.
Full Arming: a method of arming that
arms all of your system's sensors, both
along the building's perimeter, and inside the building.
Home Arming: a method of arming that
arms only those sensors along the perimeter of your building.
Instant Home-Arming: a method of
arming that triggers an alarm the instant
a sensor detects an alarm condition.
Monitoring Station: a service that
monitors the status of your security system through a telephone hook-up.
Tamper: describes a sensor, or other
system equipment, that has been deliberately damaged.
Trouble: describes a sensor, or other
system equipment, that may be in need
of service.
User Code: a secret four-digit number
used to arm and disarm the system, and
make other changes.
User Number: a two-digit number assigned to each user.
Zone: a sensor or a group of sensors
protecting a region of your building.
24-Hour Zone: a zone, such as a smoke
detector, which is programmed to detect
alarm conditions whether your system
is armed or disarmed.
8
Notes
65
Page 70
Index
www.ukpanels.com
Alarm
Area
Area user codes
Arming
Backlight, turning on/off 39
8
Battery test 49
Bell test 47
Bypassing 26
Bypassing, quick 27
Calendar, setting 36
Notes
Chimes, turning on/off 38
Clock, setting 36
Date, setting 36
Disarming 30
Disarming, automatic 32
Emergency keys 4, 7
Entry delays 30
canceling 31
lockout 35
resetting after 31
defined 53
effects on system 57
assigned 56
changing 56
types 55
automatic 18, 23
automatic home- 29
canceling 19
Chirp-Alert 25
full 18, 20
Force 25
Goof-Proof 25
home 18, 21
instant home- 18, 22
quick 18
quick full- 20
quick home- 21
quick instant
home- 22
Event Memory 44
Exit delay 19
Exit termination 28
Extended exit delay 28
False alarms,
preventing 34
Glossary 61
Keyfob, deleting lost 11
Keypad lockout 28
Keyswitch arming 28
Learning period 3
RPS session 48
Relay 1 days, changing 40
Relay 2 days, changing 41
Relay 3 days, changing 42
Relay 4 days, changing 42
Remote, deleting lost 11
Remote Programming
Session 48
Secondary Function
Keys 4
Service conditions 51
Silent Alarm 35
Siren test 47
System messages 6, 50
Quick exit 28
Time, setting 36
Troubleshooting guide 51
User codes, types
Basic 12
Duress 13
Kidwatch 14
Maid 16
Master 12
Relay 13
Temporary Maid 17
with areas 55
User codes, using
assigning 10
changing 10
deleting 11
entering 9
User numbers 8
Walk-test 43
Warning tone, turning
on/off 38
66
Page 71
Notes
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8
Notes
67
Page 72
For service on this system, contact:
www.ukpanels.com
Company: ________________________________
Address: ________________________________
________________________________
Telephone: ________________________________
________________________________
Copyright 1999, C & K Systems, Inc.
5-051-531-01 Rev C
www.cksys.com
Sierra is a registered trademark
of C & K Systems
C & K is a registered trademark
of C & K Components
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