Sierra S5020, S5021, S5022 User Manual
Using Your
www.ukpanels.com
Security
System
With Icon Keypad
S5020, S5021, S5022
1 Overview
www.ukpanels.com
Your Security System ....................................... 1
How Your Security System Works ................... 2
Your System's Programming ........................... 3
Getting Used to Your System...........................3
The Parts of Your Keypad ................................ 4
Understanding the Icon Messages .................. 5
System Status Messages ................................ 6
Emergency Keys .............................................. 7
2 User Codes and Privileges
Contents
User Codes and User Numbers.......................8
Selecting the Right User Number .................... 8
How to Enter a User Code ............................... 9
Correcting a User Code Entry.......................... 9
How to Assign or Change User Codes .......... 10
How to Delete a User Code ........................... 11
Types of User Codes...................................... 12
Master User Code .......................................... 12
Basic User Code ............................................ 12
Duress Code .................................................. 13
Relay Code.....................................................13
Kidwatch Code ............................................... 14
Maid Code ...................................................... 16
Temporary Maid Code ................................... 17
3 Arming and Bypassing
How the Arming Modes Differ ........................ 18
Quick Arming Modes...................................... 18
Exit Delays...................................................... 19
Canceling an Arming Sequence .................... 19
Full Arming ..................................................... 20
Quick Full-Arming ........................................... 20
Home Arming ................................................. 21
Quick Home-Arming....................................... 21
Instant Home-Arming ..................................... 22
www.ukpanels.com
Quick Instant Home-Arming ........................... 22
Automatic (Timed) Arming ............................. 23
Arming with Not-Ready Zones ....................... 25
Bypassing ....................................................... 26
Quick Bypassing ............................................ 27
Optional Arming Features .............................. 28
4 Disarming and Alarms
Entry Delays ................................................... 30
Disarming ....................................................... 30
Canceling an Alarm ........................................ 31
After an Alarm ................................................ 31
Automatic (Timed) Disarming ........................ 32
How to Prevent False Alarms ........................ 34
Optional Alarm Features ................................ 35
5 System Settings
How to Set the Clock and Calendar............... 36
How to Turn the Warning Tone On/Off........... 38
How to Turn the Chimes On/Off ..................... 38
How to Turn the Backlight On/Off .................. 39
How to Change the Relay 1 Days .................. 40
How to Change the Relay 2 Days .................. 41
How to Change the Relay 3 Days .................. 42
How to Change the Relay 4 Days .................. 42
6 System Maintenance
How to Wak-Test the System ........................ 43
How to Use Event Memory ............................ 44
How to Read Event Memory .......................... 45
How to Test the Bells and Sirens ................... 48
To Start a Remote Programming Session ..... 49
How to Test the Battery .................................. 50
www.ukpanels.com
Common System Messages .......................... 51
Troubleshooting Service Conditions .............. 52
7 Partitioning
What Areas Do.............................................. 54
How Areas Affect User Codes ....................... 56
Pre-Assigned User Numbers ......................... 57
Changing Area User Codes ........................... 56
How Areas Affect the System ........................ 58
8 Notes
System Configurations ................................... 59
Where to Place Smoke Detectors ................. 62
How to Evacuate in an Emergency................ 63
Glossary of Terms .......................................... 65
Y our Security System
www.ukpanels.com
Smoke Detector
Motion Sensor
(Interior Protection)
1
ZONE
Magnetic Contact
Glassbreak Detector
(Perimeter Protection)
ZONE
Monitoring Station
Keypad
Siren (Alarm)
ZONE
CONTROL
PANEL
Y our security system includes a number of detection devices, such
as magnetic contacts, glassbreak detectors, smoke detec-
tors, and motion sensors. These devices identify alarm conditions and report them to the control panel. If programmed, the
control panel sounds an alarm. The control panel also communicates with you (through the keypad) and with a monitoring sta-
tion (through a telephone hook-up).
Each region monitored by a sensor (or group of sensors) is known
as a zone. Most zones will trigger an alarm only when the system is armed. Other sensors, such as smoke detectors, can trigger an alarm at any time. Y our system's zones are identified on a
label placed inside the door of your keypad.
Overview
Monitoring station personnel respond to system messages, and
notify emergency personnel as needed. A monitoring service is
an optional part of a security system.
1
How Your Security System Works
www.ukpanels.com
1
When an intruder enters the building, a detection device is triggered. The device sends a message to the control panel. The
device may have LEDs (lights) that blink.
The control panel responds by sounding the alarm. (Alarm sounds
Overview
vary. If your system is programmed for silent alarms, no bells or
sirens sound.) A message is sent to the keypad and, if connected, to the monitoring station.
The keypad displays a warning message. Personnel at the monitoring station confirm the alarm and respond accordingly.
Some alarms can be canceled before the siren sounds and the
monitoring station is notified. See Section 4 for more information.
CONTROL
PANEL
Intruder
Sensor
Triggers Alarm
Siren
Sounds Alarm
Keypad
Issues Warnings
2
Monitoring
Station Is
Notified
Your System's Programming
www.ukpanels.com
Your Sierra security system has been customized to suit your
needs. Besides selecting the best equipment for your building,
your installer has programmed your system to operate in a way
that reflects your lifestyle. For example, your system may be
programmed to recognize special user codes, to arm and disarm
automatically, or to report to a monitoring station.
Throughout this manual, you will find descriptions of features that
may have been programmed into your system. To see how your
system was programmed, refer to the checklist in Section 8.
Getting Used to Your System
Your security system can be programmed for a learning period
that can last from one to 31 days. With this option, you can practice using your system without causing any false alarms. Refer to
Section 8 to see if this learning period was programmed into your
system.
During the learning period, your system does two things differently . First, during an alarm, you do not hear any sirens or bells.
Second, if you have a monitoring station hook-up, your system
does not notify the station of an alarm.
1
Overview
After the learning period is over, your system automatically begins to function normally . If programmed, sirens and bells sound
during an alarm, and the monitoring station receives information
over the telephone hook-up.
IMPORT ANT: Your building is not completely protected from actual alarms during the learning period.
3
The Parts of Your Keypad
www.ukpanels.com
1
Numeric Display
Communicates numeric information,
such as the number of the zone in
alarm
Power LED
Arm LED
Overview
Icon Display
Describes the system's
status
Emergency
Keys
Used to report
a medical, fire,
or police
emergency.
Numeric Keys
Used to enter
codes and
perform other
functions
Understanding the Lights (LEDs)
If this
LED... Is on: Is off: Is blinking:
Power The power supply
is normal.
Arm The system is
armed.
4
Secondary Function Keys
Used to make usercontrolled changes to the
system.
The system is
drawing
power from
the battery.
The system is
disarmed.
The battery is low.
The system is about to
arm.
Understanding the Icon Messages
www.ukpanels.com
Y our icon keypad communicates information by lighting the words
and phrases in the icon display . The words that make up a message may be on different lines, or separated by other words.
1
For example, you may see the following message in your display:
This message indicates that Zone 4 is not ready to arm.
In this manual, you will see messages such as these presented
on one line, such as this:
ZONE # NOT READY
Number symbols ("#") substitute for the specific numeric information your system displays.
Overview
5
System Status Messages
www.ukpanels.com
1
The display of your icon keypad gives you information about the
status of your system. If there is more than one condition to
report, your display switches between the messages.
Below is a list of the types of messages you might see. On your
Overview
display , the # symbol is replaced with the number of the zone (or
zones) in question. For more information about many of these
messages, see Section 6.
READY. The system is ready to be armed.
READY ALARM ZONE #. The system is ready to be armed;
however, the system's alarm memory contains a record of
an alarm. To clear the alarm memory, press and hold the
key for two seconds.
READY BYPASS ZONE #. The system is ready to be
armed; however, the zone listed is bypassed, and therefore,
not protected. If more than one zone is bypassed, the numbers of the zones are sequentially displayed.
NOT READY ZONE #. The system is not ready to be
armed. The zone number listed is faulted. (The zone may
be faulted if, for example, a door is ajar or a window is open.)
If more than one zone is faulted, the numbers of the zones
are sequentially displayed.
NOT READY TAMPER ZONE #. The system is not ready to
be armed. The zone listed has been tampered with. If more
than one zone has been tampered with, the numbers of the
zones are sequentially displayed.
6
System Status Messages (continued)
www.ukpanels.com
NOT READY TROUBLE ZONE #. A sensor in the zone
number listed may need service.
1
Emergency Keys
Your keypad is equipped with
three emergency keys.
keys do not function unless
your installer activated them.
If activated, these keys are a
one-button way to inform your
monitoring station of a medical
emergency, a fire, or a crime
in progress.
Depending upon how your system is programmed, an alarm
may sound when an emergency key is pressed. To can-
cel the alarm, press the
key, then enter your
user code.
After you press an emergency
key, your keypad's display
shows that an emergency
alarm occurred. To clear the
display, press and hold the
key for two seconds
until you hear two beeps.
The
To Use Emergency Keys:
1. To report a medical emergency, press and hold the
key for 2 seconds
until you see:
E
2. To report a fire, press and
hold the
seconds until you 2 seconds
until you see:
F
3. To report a crime in progress,
press and hold the
key for 2 seconds until you 2
seconds until you see:
P
key for 2
Overview
7
User Codes and User Numbers
www.ukpanels.com
A user code is a secret four-digit number, used to arm and dis-
2
arm the system, and possibly to make other changes. Every individual who has a user code is also assigned a two-digit user
number. You cannot assign the same user code to more than
one user number.
You can assign a different user code and user number to each
person who operates the system. Your security system supports
User Codes
up to 60 users.
If you prefer, you can assign only one user code and user number to a group of users. This is not recommended, since it will
then be impossible to determine which individual gave a specific
command.
Selecting the Right User Number
At installation, each user number is assigned rights and privileges. For example, user number 18 may have the rights to arm,
disarm, and bypass zones. This is true even if, in this example,
there is no user 18 using the system.
Thus, if you want to assign a user code to a new user,
that you select a user number with the privileges you want that
user to have.
cific information about how your system was configured. Refer
to this information to select the proper user number.
8
Your installer should have provided you with spe-
be sure
How to Enter a User Code
www.ukpanels.com
To enter a user code, simply press the four numbers in succession. Do not pause for more than five seconds between numbers. For security reasons, the code you enter is not displayed.
Correcting a User Code Entry
2
You will know that you entered
an incorrect code when the
system does not complete your
command. As a security feature, your keypad does not
beep when you enter an incorrect user code.
If you make a mistake entering
the code, simply re-enter your
user code.
To Correct a User
User Codes
Code Entry:
1. Re-enter your user code.
9
How to Assign or Change User Codes
www.ukpanels.com
User codes can be created or
2
changed as often as you like.
Any code you select must be
four numbers long.
Y ou cannot use 0000, or assign
the same code to more than
one user number. Avoid codes
User Codes
that are easy to guess, like
1234. The default master user
code (user number 1) is 5832.
For security reasons, be sure
to change this code. Do not assign the code 5832 to another
user.
If you make a mistake while
assigning a user code, you
may correct it by repeating the
procedure.
Y ou may stop the procedure at
any time by jumping ahead to
the final step (namely, pressing and holding the
for two seconds.
Be sure to record the user
codes, and to keep these
records in a safe place.
key
To Assign or Change
a User Code:
1. Press and hold the
[user prg] key for 2 seconds
until you hear two beeps.
You see:
ENTER
MASTER CODE
Enter the master user code.
The first available user number is shown.
2. To select another user number, enter that two-digit num-
ber and press
user code has been assigned
to this number, it is displayed,
one number at a time.
3. Enter the new 4-digit user
code. As you enter each of
the 4 numbers of the code, the
keypad draws the four sides
of a square and beeps twice.
. If a
10
Assign or Change User Codes (continued)
www.ukpanels.com
To Assign or Change
a User Code (continued):
4. To exit, press and hold the
key for 2 seconds
until you hear two beeps.
How to Delete a User Code
You may delete a code by
changing that code to 0000.
Follow the procedure for assigning or changing a user
code.
To Delete a User Code:
1. Change the user code to
0000, following the procedure for assigning or changing a user code.
2
User Codes
TIP
Some security systems include wireless keyfobs and remotes, used to
arm and disarm the system. If a
keyfob or remote is lost, you can protect your building by deleting its assigned user code.
11
Types of User Codes
www.ukpanels.com
This section identifies the types of user codes your system may
recognize. At the top of each user code section, you will see a
2
checklist like this:
Standard Code _X_
Active Certain Days/Times ___
User Codes
Items on this checklist followed by an "X" are features of the user
code.
Optional Code ___
Master User
Code
The master user can arm and disarm the system, and can make
other changes, such as disabling your system's features, and
changing user codes.
Active Certain Days/Times ___
Basic User
Code
Depending upon how your system was programmed, basic users
may have rights to arm, disarm, or bypass zones.
12
Active Certain Days/Times ___
Standard Code _X_
Optional Code ___
Standard Code _X_
Optional Code ___
Duress
www.ukpanels.com
Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times ___
2
If an intruder forces you to disarm your system, this optional
code sends a silent signal to
alert monitoring station personnel that you are in danger.
For systems without multiple
areas, the code is assigned to
user number 15. You can
change or delete this code like
any other user code.
Relay
Code
A relay code acts like a switch. When you enter this code, a
device that is connected to the control panel is turned on or off.
For example, your system can be programmed to switch the exterior lights of your building on or off when you enter a relay code.
Relay codes must be programmed into your system by the installer.
To Use the Duress Code:
1. Enter the four-digit code.
Your system appears to disarm normally. However, a
message is sent to your monitoring station that you are in
danger.
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
User Codes
The relay code is a four-digit code that you can change or delete
like any other user code. If you delete the relay code, you will no
longer be able to use this feature. For systems without multiple
areas (as described in Section 7), the code is assigned to user
number 14.
13
2
www.ukpanels.com
Kidwatch
Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
Designed for parents whose
children come home first, this
option allows you to be notified
if your child is not home by a
certain time. You can be noti-
User Codes
fied by pager, by an automated
telephone call, or by your monitoring station. (Not all monitoring stations offer this service.)
The Kidwatch Code is a fourdigit code that you can change
or delete like any other user
code. The code is assigned to
user number 1 1. It allows your
children to disarm the system,
and can be programmed to allow them to arm or bypass
zones.
How it works. After arriving
home, during a day when Kidwatch is active, your children
disarm the system by entering
the Kidwatch Code. If they do
not enter the code by a given
time, you are notified.
14
(continued)
To Change Kidwatch Days :
1. Press and hold the
[kidwatch] key for 2 seconds
until you hear two beeps.
When prompted, enter the
master user code.
You see something like this:
2
The three spaces in the numeric display represent the
first three days of the week
(Sunday-Tuesday). If a space
contains a dash, use of the
code is not monitored on that
day. Thus, in the example
above, the code is monitored
on Monday and not monitored on Sunday and Tuesday.
3. To view the remaining days
of the week, press the
key. Each time you
Changing Kidwatch Days.
www.ukpanels.com
You have the option of changing which days Kidwatch is in
effect. T o do so, follow the procedure on the previous page.
To Change Kidwatch Days
(continued):
press the
play moves forward one day.
key, the dis-
2
Reviewing Kidwatch Use.
You can review the times that
Kidwatch Codes were used to
arm and disarm your system by
viewing Event Memory. See
Section 6 for more information.
Turning Kidwatch on and off.
Kidwatch can be turned on and
off. When Kidwatch is turned
off, you are no longer notified
of the use of the Kidwatch
Code. Otherwise, the code
works as before. If you turn
Kidwatch on or off, it remains
that way until you change it
back.
Kidwatch Setup. See Section
8 for the specifics of how the
Kidwatch Code was set up on
your system.
4. To change the days that the
Kidwatch Code is monitored,
enter the number of the day
you wish to change. To exit
press the
To Turn Kidwatch On/Off
1. Press and hold the
[kidwatch] key for 2 seconds
until you hear two beeps. Enter the master user code.
2. Press the
times. Press the
until you see:
8
3. To exit press the
key.
key five
key
key.
User Codes
15
2
www.ukpanels.com
Maid
Code
Standard Code ___
Optional Code _X_
Active Certain Days/Times _X_
Unlike other user codes, which
work any day of the week, the
Maid Code works only on certain days of the week.
User Codes
The Maid Code is a four-digit
user code that you can change
or delete like any other user
code. Y our installer must have
programmed your system to
accept a Maid Code. For systems without multiple areas (as
described in Section 7), the
code is assigned to user number 13. It allows an individual
to arm and disarm the system
on specific days or for limited
periods of time.
How it works. Arriving at the
building during a day when the
Maid Code is active, the maid
can disarm the system by entering the Maid Code. Upon
leaving the building, the maid
can arm the system by entering the same code.
16
To Change Maid Days :
1. Press and hold the
[maid] key for 2 seconds un-
til you hear two beeps. Enter
the master user code.
You see something like this:
2
The three spaces in the numeric display represent the
first three days of the week
(Sunday-Tuesday). If a space
contains a dash, the code is
does not work on that day. If
the space contains a number,
the code works on that day.
Thus, in the example above,
the code works on Monday
and does not work on Sunday and Tuesday.
3. To view the remaining days
of the week, press the
(continued)
Maid Days and Times. For the
www.ukpanels.com
specifics of how the Maid Code
was set up on your system, see
Section 8.
To Change Maid Days
(continued):
key. Each time you
press the
play moves forward one day .
4. Press the number of the day
you wish to change. To exit,
press the
key, the dis-
key.
2
User Codes
As the preceding section
shows, the Maid Code can be
programmed to work on certain
days of the week only. If you
prefer however, you can set the
Maid Code to work for the next
few hours, regardless of the
day of the week. The number
of hours the Maid Code works
depends upon your system's
programming. (See Section 8.)
The Temporary Maid Code is
assigned to user 13.
Temporary
Maid Code
Standard Code ___
Active Certain Days/Times _X_
To Start the Maid Code Timer:
1. Press and hold the
[maid] key for 2 seconds until you hear two beeps. Enter
the master user code.
2. Press the
times. Press the
until you see:
3. To exit press the
Optional Code _X_
key five
key
8
key.
17
How the Arming Modes Differ
www.ukpanels.com
Your security system can be armed in a number of ways, to suit
different situations. These modes are summarized below.
Full Arming. You cannot be inside the building when it is
3
Arm/ Bypass
armed with full-arming. If sensors detect movement within a
building, or at the buildings perimeter, an alarm sounds.
Home Arming (optional). You can be inside the building
when it is armed with home-arming. If someone enters the
building through a protected door, you must enter a user code,
or an alarm sounds.
Instant Home-Arming (optional). You can be inside the
building when it is armed with instant home-arming. If someone enters the building through a protected door, an alarm
sounds instantly.
Automatic Arming (optional). Y our system can be pre-programmed to arm and disarm at preset times and days. You
cannot be inside the building when it is automatically armed.
(See Note 1 on page 61.)
Quick Arming Modes
If your system is programmed for quick arming, you do not need
to enter your user code before arming begins.
Quick arming does not affect how your system behaves once it is
armed. For example, there is no difference in the way a system
armed with home-arming or quick home-arming protects you.
18
Loading...