Due to the nature of wireless communications, the transmission and reception of
data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors)
or totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink Raven XE are used in a normal
manner with a well-constructed network, the Sierra Wireless AirLink Raven XE
should not be used in situations where failure to transmit or receive data could
result in personal hazard or risk to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the Sierra Wireless AirLink Raven XE, or for failure
of the Sierra Wireless AirLink Raven XE to transmit or receive such data.
Do not operate the Sierra Wireless AirLink Raven XE in areas where blasting is in
progress, near medical or life support equipment, or near any equipment which
may be susceptible to any form of radio interference. In such areas, the Sierra
Wireless AirLink Raven XE MUST BE POWERED OFF. The Sierra Wireless
AirLink Raven XE can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink Raven XE in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink Raven
XE MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink
Raven XE can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink Raven XE may be used at this time.
Limitation of
Liability
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink Raven XE while in control of a vehicle. Doing so will detract from the driver
or operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offense.
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, in excess of the price paid by the purchaser for the Sierra Wireless
product.
Rev 4.0 Mar.123
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Raven XE for Sprint User Guide
PatentsThis product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.
Sierra Wireless. Watcher
European Community. AirLink™ and AceWare™ are trademarks of Sierra
Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped
antenna are trademarks of Sierra Wireless.
Windows
Other trademarks are the property of the respective owners.
®
and “Heart of the Wireless Machine®” are registered trademarks of
®
is a registered trademark of Microsoft Corporation.
®
is a trademark of Sierra Wireless, registered in the
Contact
Information
Support Desk:Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: support@sierrawireless.com
Sales Desk:Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00
E-mail: MobileandM2Msales@sierrawireless.com
Mail: Sierra Wireless America
39677 Eureka Drive
Newark, CA 94560
USA
Sierra Wireless
13811 Wireless Way
Richmond, BC V6V 3A4
Canada
Fax: 1-510-624-4299
1-604-231-1109
Website: www.sierrawireless.com
AM to 5:00 PM Pacific Time
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases at:
www.sierrawireless.com
420080616
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Revision
History
Preface
Revision
number
1.xQ2:2009Raven XE documentation created and revised.
2.xQ1:2010Raven XE documentation revised and updated with new features and
3.0June 2011Raven XE documentation revised with updated Preface section and minor
4.0March 2012Raven XE documentation revised. Updated two figures and a table in the
Release
date
Changes
enhancements. ALEOS User Guide, which covers the configuration of the
device information, is now a seperate guide.
content and document format corrections. Raven XE module refreshed from
MC5727 to MC5728.
The Raven XE is an intelligent wireless gateway, powered by
ALEOS™ embedded intelligence, and optimal for providing primary
or backup network connectivity for any high-reliability/ high-availability
applications.
The Raven XE is the perfect solution for any device with an Ethernet
connection that requires pervasive connectivity including PCs,
routers, network equipment and POS/ATMs as well as commercial
automation equipment.
Raven XE modems are designed to maintain a reliable, consistent
network connection.Class I Division 2 certified as nonincendive
equipment, the Raven Series is ideally suited for use in hazardous
environments.
Key applications include utilities, manufacturing, automation, oil and
gas, Ethernet-based SCADA, telemetry, Homeland Security, and
asset monitoring.
1
Rev 4.0 Mar.1211
Figure 1-1: Raven XE
ALEOS, the embedded core technology of Sierra Wireless AirLink
products, simplifies the installation, operation, and maintenance of
any deployment. In addition, it provides an always-on, always-aware
intelligent connection for mission-critical applications.
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Raven XE for Sprint User Guide
ALEOS features:
•Persistent Network Connectivity
•Over-The-Air (OTA) Upgrades
•Wireless Optimized TCP/IP
•Real-Time Notification
•Packet Level Diagnostics
•Device Management & Control
•Protocol Spoofing.
Figure 1-2: Powered by ALEOS
ACEware™
A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. Using the AirLink Control
Environment (ACE), ACEware is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware
(ACEmanager) and the Windows-based applications ACEview, Modem Doctor,
ACEnet, and AirLink Management Services (AMS). You can download the
ACEview and Modem Doctor applications, and the ACEmanager, ACEnet,
ACEview, and ALEOS user guides, from the Sierra Wireless AirLink Solutions
website (http://www.sierrawireless.com/support). Contact your dealer or Sierra
Wireless representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
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Introduction to the Raven XE
ACEmanager
ACEmanager, the ACEware remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control, and management
capabilities. ACEmanager gives you the power to manage your Sierra Wireless
AirLink communications platforms in real-time.
Figure 1-4: ACEmanager Home Screen
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure your Sierra
Wireless AirLink products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution and provides a quicker path to ROI.
Templates allow you to easily configure devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a modem’s status,
health and configuration settings. The user interface displays signal strength, cell
site information, byte counters and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be
changed or reset instantly over the air, change a device’s port configuration, IP
address settings, GPS settings, and much more. After configuring one modem,
use the template feature to copy that device configuration to other devices.
Tip: The configuration steps and examples in this guide use ACEmanager.
Rev 4.0 Mar.1213
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Raven XE for Sprint User Guide
ACEview
ACEview is an efficient status and connection monitoring application with a
low-profile, easy to read interface. In ACEview, you can also update the PRL
(Protocol Roaming List) on a device.
Figure 1-5: ACEview Main Screen
Modem Doctor
Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics
utility. This utility allows you to get a log file of the Raven XE activity which you
can then send to Sierra Wireless support or erase the current configuration
completely.
Figure 1-6: Modem Doctor
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Introduction to the Raven XE
Connecting to Sprint
The Raven XE uses Sprint as an ISP (Internet Service Provider) to connect you
to the Internet.
Connection Steps:
1. When your Raven XE is powered on, it automatically searches for cellular
service using CDMA-based cellular technology.
2. Your Raven XE establishes a PPP (Point to Point Protocol or “dial” up
connection) link to the Sprint network, also called registering on the network,
and receives an IP address.
3. When your Raven XE has received its IP address from Sprint, a connection to
the Internet or the cellular network is also available for computers or other
devices connected directly to the Raven XE.
The Raven XE will perform routing for all internet traffic to and from the computers
or other host devices.
With the Raven XE in Ethernet Public mode, only one device connected to the
Ethernet port will receive the public IP address which is the one provided by the
cellular network. In Ethernet Private mode, with a hub or switch connected to the
Ethernet port, the Raven XE will provide NAT for a range of computers or other
devices connected to the switch or hub and Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
•Dynamic addresses are assigned on a “need to have” basis. Your Raven XE
might not always receive the same address each time it connects with Sprint.
•Static addresses are permanently assigned to a particular account and will
always be used whenever your Raven XE connects to the Internet. The IP
address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses since it allows them to reuse a smaller number of IP addresses for a
large number of customers. A dynamic IP address is suitable for many common
Rev 4.0 Mar.1215
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Raven XE for Sprint User Guide
Internet uses, such as web browsing, looking up data on another computer
system, or other client functions (such as data only being sent out or only being
received after an initial request).
Tip: If your account with Sprint includes a dynamic IP address and you need a static IP,
please consult your Sprint Representative for more information about changing your
account for static IP support.
If you need to contact your Raven XE, a device connected to the Raven XE, or a
host system using the Raven XE from the Internet, you need to have a known IP
(such as one which is static) or domain name (an IP address which is converted
by a DNS server into a word-based name). If you have a dynamic IP address for
your modem, you can use a Dynamic DNS service (such as Sierra Wireless’s IP
Manager) to translate your IP address into to a domain name.
Caution: If you want to connect remotely to your Raven XE using TCP/IP or UDP/IP, the
IP address given to your modem by Sprint cannot be a private or internal IP address (such
as a special private network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
EV-DO
CDMA (Code Division Multiple Access) is the underlying digital radio network
technology used by many cellular providers across the globe and is prevalent in
North America. To provide backward compatibility and seamless connections in
a wider range of locations, Sierra Wireless EV-DO products your Raven XE will
fall back to 1x when EV-DO is not available.
Sierra Wireless is certified with Sprint, a prominent North American 1x and EVDO carrier.
EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to increasing
the downlink speed, revision A also increases the uplink speed. In addition, it is
backwards compatible and automatically connects with existing and broadly
deployed EV-DO Rev. 0 and 1x networks ensuring reliable and pervasive
connectivity.
Security
1x data transmissions are highly secure. Originally developed and based on the
“spread spectrum” pioneered by the US Department of Defense, security in
CDMA technologies is obtained by spreading the digital information contained in
a particular signal of interest over multiple coded paths over a much greater
bandwidth that the original signal.
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Introduction to the Raven XE
Connection Methods
You can connect the Raven XE to a USB or an Ethernet (RJ45) port on a
computer. When connected to a USB or Ethernet port, the Raven XE behaves
like a network card.
USB Port
The Raven XE is equipped with a USB port which increases the methods by
which you can send and receive data. The USB port can be set to work as either
a virtual Ethernet port or a virtual serial port. A driver installation is required to
use the USB port in either mode. USB drivers can be downloaded from the Sierra
Wireless AirLink Solutions web site: http://www.sierrawireless.com/support.
It is recommended that you use a USB 2.0 cable with your Raven XE and connect
directly to your computer for best throughput.
Virtual Serial Port
The Raven XE supports one virtual serial port over USB. This VSP can be used,
for example, to send AT commands, or to run many serial based applications
such as HyperTerminal
®
.
Networking
IPsec
The IP protocol that drives the Internet is inherently insecure. Internet Protocol
Security (IPsec), a standards-based protocol, secures the communications of IP
packets over public networks.
IPsec is a common network layer security control and is used to create a virtual
private network (VPN).
The advantages of the IPsec feature includes:
•Data Protection: Data Content Confidentiality allows users to protect their
data from any unauthorized view, because the data is encrypted (encryption
algorithms are used).
•Access Control: Access Control implies a security service that prevents
unauthorized use of a Security Gateway, a network behind a gateway or
bandwidth on that network.
•Data Origin Authentication: Data Origin Authentication verifies the actual
sender, thus eliminating the possibility of forging the actual sender’s identification by a third-party.
•Data Integrity: Data Integrity Authentication allows both ends of the communication channel to confirm that the original data sent has been received as
transmitted, without being tampered with in transit. This is achieved by using
authentication algorithms and their outputs.
Rev 4.0 Mar.1217
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Raven XE for Sprint User Guide
The IPsec architecture model includes the Sierra Wireless AirLink gateway as a
remote gateway at one end communicating, through a VPN tunnel, with a VPN
gateway at the other end. The remote gateway is connected to a Remote network
and the VPN is connected to the Local network. The communication of data is
secure through the IPsec protocols.
Figure 1-7: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets
through an IP Network. Non-IP packets sent over the GRE tunnel must first be
encapsulated. Hence, ALEOS is used to configure and encapsulate non-IP
packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting is a Sierra Wireless AirLink modem software feature, provided
via ACEmanager, that allows users to generate reports from the events that take
place. Event Reporting Protocol is an intuitive embedded protocol, which
automatically formats the messages based on an event trigger. The messages
generated are then reported to the remote server.
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Introduction to the Raven XE
Software
The Raven XE device comes with the following software:
•ACEview, the software for the Raven XE which allows you to monitor your
connections.
•The driver that forms the interface between the Raven XE and your Windows
operating system when using USB virtual Ethernet or USB virtual serial.
•Firmware that is stored in non-volatile memory and includes ACEmanager.
The Raven XE has an embedded radio module made by Sierra Wireless, Inc.
There are two firmware programs on the device—one stored on the controller
board of the Raven XE and one on the radio module.
The firmware was loaded into the controller board and radio module when the
Raven XE was assembled. As new versions of the software and firmware are
released, they are posted at www.sierrawireless.com.
Note: The radio module firmware is not updatable; only ALEOS-level firmware can be
updated.
Documentation
This Raven XE User Guide describes how to:
•Install the Raven XE hardware.
•Connect the radio antennas.
•Connect a notebook computer and other input/output
(I/O) devices.
•Install the software.
•Interpret the LEDs on the Raven XE and the indicators in the ACEview
software.
This Raven XE User Guide is provided as a PDF (Portable Document Format) file
on the installation CD or from the Sierra Wireless support website.
Tools and Reference Documents
User GuideDescription
ALEOS User GuideThis document discusses software configuration in ACEmanager and explains ALEOS
features.
ACEview User GuideThis document explains the ACEview utility which is used to view and monitor the
connection state of a Sierra Wireless AirLink device.
ACEnet User GuideThis document explains the use of ACEnet services to remotely manage Sierra Wireless
AirLink devices.
Rev 4.0 Mar.1219
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Raven XE for Sprint User Guide
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Page 21
2: Specifications
• Power Connector
Features and Benefits
•Embedded Intelligence
•Low Power Consumption
•Compact Size
•Rugged Aluminum Case
•High-Speed Processor (ARM 9)
•High-Speed 2-way Data
•10/100 Mbps Ethernet Port
•Persistent Network Connectivity
•Remote Management and Configuration
•Class1 Div 2 Certified
•Remote Management and Configuration
Technology
CDMA EV-DO Rev. A with fallback to:
•CDMA IS-95)
•CDMA 1xRTT
2
Bands
•800 MHz cellular
•1900 MHz PCS
Environmental
•Operating Temperature:
· -30° to 70° C/ -22° to158° F
•Storage Temperature:
· -40° to 85° C/ -40° to 185° F
Power Consumption: (@12V DC)
•Transmit/Receive (Typical/Max) 120/230 mA
•Idle 160 mA
•Input Voltage 9 - 28 VDC
Rev 4.0 Mar.1221
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Raven XE for Sprint User Guide
Standards/Approvals
•Carrier specific approvals
•RoHS
•FCC
•Industry Canada
•Mil-Spec 810-F Certified
•This apparatus is suitable for use in Class1, Division 2, Groups A, B, C, D, or
unclassified or non-hazardous locations.
Warning: Explosion Hazard - Substitution of any components may impair suitability for
Class 1, Division 2.
Note: The device fulfills only Class A limits.
Note: In consideration of
EU regulations, this device
is classified as Class A
device for use in
commercial environments.
Host Interfaces
•Ethernet: 10BaseT RJ-45
•USB Type B5 Pin mini
•Antenna Connection:
· Primary Cellular - 50 Ohm SMA
· Receive Diversity - 50 Ohm SMA
· I/O Ports: 2
Warning: The antenna must be installed to provide a separation distance of at least 20
cm from all persons. It is one of the RSS-102 requiremnts for devices not requiring SAR.
Physical Specifications
•Dimensions (H x W x D)
· 27 mm x 75 mm x 103 mm
•Weight
· 185 grams/.41 lb.
Application Interfaces
•TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Binary, and more
LED Indicators
•Network
•Signal
•Activity
•Power
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Specifications
* Configuration terminology in ACEmanager
Controls
•Reset button
Power Connector
Figure 2-1: Power Connector (not to scale)
Warning: Explosion Hazard - Do not disconnect equipment unless power has been
switched off or the area is known to be non-hazardous.
Note: Raven XE I/O Port 4 is software configurable.
Rev 4.0 Mar.1223
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Raven XE for Sprint User Guide
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3: Activating the Raven XE on Sprint
• OMA-DM
• Hands Free
Activation (HFA)
• Activating the
Raven XE
• Updating Raven XE
Firmware
• Verifying USB
Connection
• Configuring through
ACEmanager
This chapter provides step-by-step directions for activating your
Raven XE on Sprint’s network.
OMA-DM
Raven XE is an embedded router solution that supports Network
Initiated (NI) OMA-DM Device Configuration (DC) and PRL Updates
on the Sprint network. The Raven XE firmware registers notifications
with the MC5728 radio module for OMA-DM NI alerts and session
state and processes them appropriately. The alert response instructs
the radio module to immediately process the NI OMA-DM command.
When the OMA-DM session state is IDLE, Raven XE records the
session type and session result code and re-establishes the data
connection.
3
Hands Free Activation (HFA)
Raven XE automatically detects the radio module installed during
system startup. If the radio module is CDMA technology, Raven XE
will check the current provisioning state, and if the device has not
been previously provisioned, execute HFA. If the device has been
previously provisioned, it will not complete the HFA process without
using the Re-Activation button under the WAN/Cellular tab in
ACEmanager.
Activating the Raven XE
To activate your Raven XE:
1. Connect the required antennas to the Raven XE.
2. Plug the power cable into the power connection on the back of
the Raven XE.
3. Connect your computer to the Raven XE with an Ethernet cable.
4. Observe the light patterns of the LEDs as described in the
Indicator Lights section of this user guide.
Wait 30 seconds for the Raven XE to initialize and go on the air.
Rev 4.0 Mar.1225
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Raven XE for Sprint User Guide
Updating Raven XE Firmware
For installing the latest firmware version (.exe file), you can go to the Sierra
Wireless website: http://www.sierrawireless.com/support.
For the updated tool to execute, install the USB drivers available on the website
before executing the .exe file.
Tip: Copy the USB Serial Driver.inf file to your desktop. Then power up the Raven XE and
connect the USB. Install from a specific location and point to this .inf file. For detailed
instructions on installing the USB drivers, please refer to Universal Serial Bus Application
Note.
1. Connect the Raven XE to your computer using an Ethernet cable or a USB
cable.
2. Connect the power adapter and antennas to your Raven XE.
a. A Sierra Wireless firmware update welcome screen appears. Click on
Next.
Figure 3-1: Launch Screen
b. Choose the interface you want to program the modem through and click
The default Private for Ethernet is also in a different subnet from the other
connection types.
Installation begins and can take up to a few minutes. Once the installation is
complete, you will get a confirmation screen.
Rev 4.0 Mar.1227
c. The next screen will prompt you to reset the modem manually. Click on
Next after resetting the modem manually.
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Raven XE for Sprint User Guide
Verifying USB Connection
Verify that your USB is connected as USB/net by checking the Network
Connections window in your computer.
Figure 3-3: Verify USB Connection
Confirming IP Address
Check the IP Address in your Local Area Connection window.
Figure 3-4: Confirm IP Address
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Activating the Raven XE on Sprint
Configuring through ACEmanager
ACEmanager is a utility that is provided with your Airlink device at no additional
cost. Follow the steps below to connect to ACEmanager for configuring the
modem.
•Ensure Raven XE connectivity to access ACEmanager.
•Go to: http://192.168.13.31:9191 the first time you connect to ACEmanager.
Rev 4.0 Mar.1229
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Raven XE for Sprint User Guide
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4: Installation of the Raven XE
• Connecting to
Power
• Connecting to a
Computer or
Other Device
• Indicator Lights
• Mounting
4
Note: During installation,
please be sure that the
cables are secure but do
not bear any additional
weight that could loosen
the connector from the
unit.
Your Raven XE should be mounted in a position that allows easy
access for the cables so they are not bent, constricted, in close
proximity to high amperage, or exposed to extreme temperatures.
The LEDs on the front panel should be visible for ease of operational
verification. You should ensure that there is adequate airflow around
the modem but that it is kept free from direct exposure to the
elements, such as sun, rain, dust, etc.
Caution: The Raven XE is in a hardened case and designed for use in
industrial and extreme environments. However, unless you are using cables
expressly designed for such environments, they can fail if exposed to the
same conditions the Raven XE can withstand.
Figure 4-1: Raven XE Connectors
Note: At least 20 cm
separation distance
between the antenna and
the user's body must be
maintained at all times.
Rev 4.0 Mar.1231
Antennas selected should not exceed a maximum gain of 5 dBi under
standard installation configuration. In more complex installations
(such as those requiring long lengths of cable and/or multiple
connections), it’s imperative that the installer follow maximum dBi
gain guidelines in accordance with the radio communications
regulations of the Federal Communications Commission (FCC),
Industry Canada, or your country’s regulatory body (if used outside
the US).
Your Raven XE will work with most PCS cellular antennas with a SMA
connector that works in the high and low frequencies of the cellular
technology of your modem. Connect the primary antenna or primary
RF cable directly to the antenna connector on the back of the Raven
XE.
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Raven XE for Sprint User Guide
Tip: When using a cable to an antenna placed away from the modem, minimize the length
of your cable. All gain from a more advantageous antenna placement can be lost with a
long cable to the modem.
Note: Use of receive
diversity for EV-DO is
optional. Data transmission and reception may
be adversely affected if it is
not used.
To provide for diversity in the signal reception, connect the second antenna to the
second antenna port (SMA, labeled Rx Div ANT2) on the back of the Raven XE.
Caution: If you are not using a diversity antenna, you should disable the receive diversity
option. In ACEmanager, in the WAN/Cellular group, configure RX Diversity.
Connecting to Power
The Raven XE digital I/O port consists of a 4-pin power connector, which includes
two digital I/O ports. Port 4 is software configurable, while Port 3 is Digital Input
only and not software configurable.
The I/O port handles external input and output events. An external device can
send digital input to the modem through the digital I/O port.
Figure 4-2: Digital I/0 Port: Power Connector
Warning: Risk of electric shock: Only use the supply voltages listed in this user guide.
Warning: The operating temperature range of the 12V AC power adapter is 0
This range is less than the operating temperature range of the Raven XE. For deployments
in more extreme temperatures, use the optional DC power cable rather than the AC power
adapter.
0
- 40 0C.
With the appropriate power adapter, the Raven XE can be used with either DC or
AC power. DC cables and AC adapters are available as optional accessories in
addition to the one included with your Raven XE.
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Installation of the Raven XE
Note: When using a DC
power source (such as a
solar cell), Sierra Wireless
recommends placing a
fuse (1-2 Amp) on the line
close to the power source
to protect your power
source from possible
surges due to shorts or
other line issues.
The DC power cable positive lead should be connected to the battery or power
source positive terminal. The power cable negative lead should be connected to
the battery or power source negative terminal.
Tip: The DC power cable has a white wire lead in addition to the power positive and
negative. This is for a feature not present in the Raven line modems. In the Raven XE, the
white wire lead has no function and can be ignored.
Warning: Explosion Hazard - Do not disconnect equipment unless power has been
switched off or the area is known to be non-hazardous.
Connecting to a Computer or Other
Device
Figure 4-3: Ethernet
The Ethernet port of your Raven XE can be connected directly to a computer or
other Ethernet device with either a cross-over cable or a straight-through cable.
The Ethernet port on the Raven XE is auto-sensing and connects at 100baseTX.
If you are connecting the modem to a hub or switch you should use a straight
through cable or use the uplink port on the hub or switch with a cross-over cable.
Tip: On some computers, the TCP receive window may be set to 16 kbytes. To optimize
the throughput of your Raven XE, it is recommended that you change the TCP window
from 128 kbytes to 256 kbytes using a TCP Optimizer.
Rev 4.0 Mar.1233
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Raven XE for Sprint User Guide
Figure 4-4: USB
Your Raven XE’s full-speed (12 Mbit) USB 2.0 port can be connected directly to
most computers or other devices using a standard full-speed USB 2.0 cable. If the
computer or device you are connecting or the cable is not rated for full-speed, the
modem will communicate at a reduced speed to match. The Raven XE functions
as a device and not as a host.
When it is connected to a computer, the USB port should be seen as a COM port
or an Ethernet port after the applicable driver is installed.
The Raven XE has a standard mini-B connector.
Warning: The USB port can only be used in a non-hazardous environment.
Indicator Lights
When your Raven XE is connected to power and an antenna, there is a specific
pattern to the lights to indicate its operation mode.
Figure 4-5: Indicator lights
•Network - When lit solid, indicates a successful connection to the cellular
network with an IP address given and a channel acquired. A tri-mode LED,
Network blinks slowly while searching for cellular service, bllinks faster once it
finds cellular service and is attempting to authenticate on the cellular network,
and finally is solid when the device is authenticated on the cellular network
and is provided an IP address by the cellular network.
•Signal - Light shows the strength of the signal and may be nearly solid
(strong signal) or flashing (weaker signal). A slow flash indicates a very weak
signal.
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Installation of the Raven XE
Table 4-1: RSSI LED Ranges
RSSI/Signal LED StatusRanges of RSSI (dBm)
On SolidEqual to or stronger than -69
Fast Blink-70 to -79
Normal blink-80 to -89
Slow Blink -90 to -99
Extinguished Equal to or weaker than -100
•Activity - Lights will flash as data is transferred to and from the Raven XE on
the remote network.
•Power - Indicates the power adapter is connected and there is power getting
to the Raven XE.
•The Reset button (on the left side of the Raven XE) has two functions. If it is
quickly depressed and released, the modem will simply power cycle the
internal hardware. If, however, the reset is depressed and held for several
seconds (count approximately 30 seconds, and wait for the power light to go
off after the light pattern stops), the ALEOS configuration settings will return
to the factory defaults.
Caution: If you reset the modem configuration using the Reset
button, you may have to reconfigure your APN.
Light Patterns
The LEDs on the front of the modem will respond in different patterns to indicate
modem states.
•Normal - Each LED, mentioned above, is lit as applicable.
•Start up - The LEDs will cycle from left to right.
•Configuration Reset - The LEDs will cycle left to right and then right to left 4
times.
•Authentication Failure - The Network, Signal, and Activity LEDs blink every
2 seconds.
•Data Retry - The Network, Signal, and Activity LEDs blink every 3 seconds.
Rev 4.0 Mar.1235
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Raven XE for Sprint User Guide
Mounting
An optional accessory for your Raven XE is a mounting kit, which includes a
bracket. The bracket is designed to snugly cradle the modem and hold it in place
where you need it. You can use a strap around the bracket and modem for extra
security. The bracket can be attached to a stationary location using #6 screws
with the mounting hole diameter approximately 0.150".
The instructions to bracket installation is following:
1. Mount the bracket using number 6 screws. There are two holes each, to
fasten screws, and minimum of one hole each end is required for mounting
bracket.
2. Position Raven XE between the alignment ears.
3. Engage top groove in body of Raven XE with two tabs.
4. Push on far side of Raven XE in center so that it touches side of Bracket.
5. Press down and release when upper groove on far side of Raven XE, aligns
with tabs.
6. Release to complete installation in to mounting bracket.
To remove, press on the two edges of the modem and the brackets, as pointed by
arrows in the diagram provided below. By doing this, the modem will snap out of
the mounting bracket.
Figure 4-6: Optional Mounting Bracket
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Installation of the Raven XE
Figure 4-7: Mounting bracket installation
Rev 4.0 Mar.1237
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Raven XE for Sprint User Guide
Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE
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5: Inputs, Relay Outputs, and Power
Status
• Capturing External
Events Using
Inputs
• Connecting Devices
to the I/O Port
• Monitoring the Input
and Output
The Raven XE has special, configurable features for use in an M2M
environment. The Raven XE can be configured to monitor the input,
respond to specific types of events, and even trigger a digital output.
Capturing External Events Using
Inputs
While using a special power cable with I/O, the Raven XE is equipped
with an I/O interface for use in instrumentation applications. This
includes one digital input and one digital output which can be
connected to sensors and switches to monitor status and remotely
control equipment.
5
Rev 4.0 Mar.1239
Figure 5-1: Raven XE Back Connections
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Raven XE for Sprint User Guide
Digital I/O
Ground
Contact Closure
Digital Input
Digital Input
By measuring contact closures on switches, the digital input(s) can report an
open or closed state. Digital input(s) can be wired to the two ground signals via a
switch. When the switch is open, the input will read “OPEN”. When the switch is
closed and the input is connected to ground, the input will read “CLOSED”.
Figure 5-2: Digital Input Contact Closure
Examples of using the input with a switch to ground are:
•When a door or other latch is opened or closed.
•When counting pulses or other electronic events.
•When a gauge reaches a certain point.
•When a container fills or empties.
•When a switch or valve is opened or closed.
•When the tow bar is raised or lowered.
•When connected to a sensor, the level of fuel in a vehicle.
•When the trunk of a vehicle is opened or closed.
•When the ignition is turned on or off.
Digital Output
Figure 5-3: Sample Digital Output Relay Drive Circuit
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Inputs, Relay Outputs, and Power Status
Power
Power Connector
pin 4
pin 3
pin 2
pin 1
Ground
DIN1
DIN2/
Output 1
Powe r
4-pin Male Connector
(power, ground, and
two inputs)
Digital Input 1
white
Digital Input 2/
Output 1
green
Ground
black
Powe r
red
Connecting Devices to the I/O Port
Note: Before you install
the Raven XE in its final
location, be sure to cover
all exposed wiring.
You can purchase an optional I/O Power Cable for the Raven XE which can be
used to attach devices to the combination I/O port and power connector. The
harness has pre-wired leads to allow you to customize your own connections. The
wires are paired and color-coded.
Warning: Risk of electric shock: Only use the supply voltages listed in this user guide.
Digital Input/Output
Pin 3/4
DIN1, DIN2/Output 1
FunctionInput
V Input “High” Range2.0 to VCC+1 VDC
V Input “Low” Range-0.3 to 1.5 VDC
Internal Pullup (no connection) 3.3 VDC)
Function Output
IOUT+/-50 mA
VOHmin (IOH - 16 mA)2.4 V
VOHmin (IOH - 24 mA)2.3 V
VOLmax (IOL - 24 mA)0.55 V
Rev 4.0 Mar.1241
Figure 5-4: Power Connector Diagram
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Raven XE for Sprint User Guide
Caution: Never apply voltage to the Digital Inputs. The inputs can only be switched open
or closed to ground.
Monitoring the Input and Output
You can monitor the status of the digital inputs using ACEmanager, AT
Commands, or with special reports sent by email, SMS, or other Event Reporting
report types. In ACEmanager, select the I/O group.
Figure 5-5: ACEmanager: I/O
Note: Refer to the ALEOS User Guide for configuring Raven XE I/O in ACEmanager.
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6: Connecting the Raven XE
• ACEmanager
• Using a Terminal
Application with
AT Commands
• AT Commands
The Raven XE, with its embedded ALEOS firmware, is a highly
configurable device.
There are two options for configuring the Raven XE:
•Use the configuration and management applications of the
AceWare suite, or
•Use a terminal emulator application.
ACEmanager
To get a more expanded view of the other ACEmanager features,
refer to the ACEmanager Guide.
A full listing of all the configuration commands for your modem are in
Chapter 6.
Using a Terminal Application with
6
AT Commands
You can access and configure your Raven XE using Microsoft
HyperTerminal, PuTTY, or a terminal emulator application. The
following directions are for HyperTerminal which is part of a standard
installation of Windows XP.
1. Choose a name and icon for your connection
a. Choose a name for your connection, such as Raven XE or
Sierra Wireless AirLink Solutions. The name and icon are
only for your own reference so you can find the connection at
a later date.
Tip: To save a connection for both local and remote usage, we recommend
that the connection name reflect the connection type, e.g., Raven XE local.
b. Select OK.
2. At the Connect To window, using USB or serial:
a. Select COM1 or the COM port to which the device is
connected, for the “Connect using” option.
Rev 4.0 Mar.1243
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Raven XE for Sprint User Guide
Figure 6-1: Connect To window
b. Change or verify the settings when the COM1 Properties window
· Bits per Second: 115200 (default)
· Data Bits: 8
· Parity: None
· Stop Bits: 1
· Flow Control: Hardware.
displays:
Figure 6-2: Port Settings at COM1 Properties
Tip: If you have configured the Raven XE for settings different than the defaults for Bits
per second, Data bits, Parity, and/or Stop bits, you will need to use your changed settings.
c. Select OK.
If using Telnet with either Ethernet or USB/net:
d. Select TCP/IP (Winsock) for “Connect using”.
e. Enter the Raven XE’s internal IP address in the “Host address” field.
f.Change “Port number” to 2332.
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g. Select OK.
3. You are now connected.
Connecting on USB/net will prompt for password.
Connecting the Raven XE
Figure 6-3: HyperTerminal : TCP/IP connected
Rev 4.0 Mar.1245
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Raven XE for Sprint User Guide
Figure 6-4: HyperTerminal : connected
a. If you are prompted for a password, enter the default password 12345.
Tip: You will not be prompted for a password if you connect using a COM port.
b. Typ e AT and press Enter. You should get a reply of “OK” or “0”.
c. To see what you are typing as you type it, you will need to turn on the
echo and verbose mode. Type AT E 1V 1 , and press Enter.
d. If you get a reply of “OK”, then you entered the command successfully. If
you get a reply of “0” or “ERROR”, try entering the command again.
AT Commands
Note: A full listing of supported AT commands may be found in the ALEOS User Guide.
When using a terminal application, you will need to manually type in each
command.
•For most commands, when you are entering them using a terminal
connection, you will need to preface the command with AT (exceptions are
noted), e. g., ATA which is listed as A.
•Some commands have specific parameters while other commands will take
whatever you type.
•Required variable parameters are denoted with italicized text, example, Dn.
The n is variable.
•Acceptable parameters and/or specific formats are listed with each
command.
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Connecting the Raven XE
•Most commands with parameters can be entered with ? to read the current
value For example, AT & D? will respond with “2” if the default has not been
changed.
•Optional parameters are denoted with square brackets [ ].
•AT Commands are not case sensitive. A capital “E” is the same as a
lowercase “e”.
•When you are using a terminal connection, if you enter a command which is
recognized by the Raven XE, it will respond with “OK”. If the command is not
recognized, the response will be “ERROR”.
•Any commands applicable only to certain model numbers of the Raven XE
will be noted.
Caution: Symbols listed with commands, such as *, /, &, or ?, are part of the command
and must be included. Commands with symbols other than * may require PassThru mode.
Rev 4.0 Mar.1247
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Raven XE for Sprint User Guide
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7: Regulatory Information
Federal Communications Commission
(FCC) Notice - United States
Electronic devices, including computers and wireless modems,
generate RF energy incidental to their intended function and are
therefore subject to FCC rules and regulations.
This equipment has been tested to, and found to be within the
acceptable limits for a Class A digital device, pursuant to part 15 of
the FCC Rules.
This equipment generates radio frequency energy and is designed
for use in accordance with the manufacturer's user manual. However,
there is no guarantee that interference will not occur in any particular
installation.
If this equipment causes harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, you are encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and the receiver
•Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
•Consult the dealer or an experienced radio/television technician
for help
•This device complies with Part 15 of the Federal Communications
Commission (FCC) Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
7
Rev 4.0 Mar.1249
Warning: Changes or modifications to this device not expressly approved
by Sierra Wireless could void the user's authority to operate this equipment.
Industry Canada
This Class A digital apparatus meets all requirements of the
Canadian Interference Causing Equipment Regulations. Operation is
subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including inter-
ference that may cause undesired operation.
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Raven XE for Sprint User Guide
Antenna Considerations
Although the antenna model(s) used with these devices meet(s) the Industry
Canada Radio Frequency requirements, it is possible that the future customers
may swap them for different ones without network provider's knowledge and
approval. Such customers must be made aware of, and follow, the Radio
Frequency requirements applied in this Technical Approval:
•RSS-102 "Radio Frequency Exposure Compliance of Radiocommunication
Apparatus (All Frequency Bands)"
•RSS-132e "Cellular Telephones Employing New Technologies Operating in
the Bands 824-849 Mhz and 869-894 Mhz"
•RSS-133 r1 "2 GHz Personal Communications Services"
RF Exposure
In accordance with FCC/IC requirements of human exposure to radiofrequency
fields, the radiating element shall be installed such that a minimum separation
distance of 20cm should be maintained from the antenna and the user's body .
Note: A distance of at
least 20 cm must be
maintained at all times
between the antenna and
the user.
Warning: This product is only to be installed by qualified personnel!
To comply with FCC/IC regulations limiting both maximum RF output power and
human exposure to RF radiation, the maximum antenna gain must not exceed
5 dBi in the Cellular band and 4 dBi in the PCS band.
EU
Sierra Wireless hereby declares that the Raven XE devices conform to all the
essential requirements of Directive 1999/5/EC.
Products are marked with a CE and notified body number as shown here:
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Regulatory Information
The Declaration of Conformity made under Directive 1999/5/EC is available for
viewing at the following location in the EU community:
Sierra Wireless (UK), Limited
Suite 5, the Hub
Fowler Avenue
Farnborough Business Park
Farnborough, United Kingdom GU14 7JP
The device is a Class A device for use in commercial environment.
WEEE Notice
If you purchased a Raven XE in Europe, ensure that the device is collected
separately from general domestic waste at the end of its life. WEEE (Waste of
Electric and Electronic Equipment) products may be recognized by their wheeled
bin label on the product label.
Rev 4.0 Mar.1251
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Raven XE for Sprint User Guide
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