Siemens WM14VMH9GB User Manual And Installation Instructions
Washing machine
WM14VMH9GB
User manual and installation instructions
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Table of contents
Safety ...............................................4
General information ...........................4
Intended use......................................4
Restriction on user group...................5
Safe installation..................................5
Safe use ............................................7
Safe cleaning and maintenance .........9
Preventing material damage...........11
Environmental protection and
saving energy .................................11
Disposing of packaging ...................11
Save energy and conserve re-
sources ...........................................12
Energy saving mode ........................12
Installation and connection ............12
Unpacking the appliance .................12
Contents of package........................13
Requirements for the installation
location............................................13
Removing the transit bolts ...............14
Connecting the appliance ................15
Aligning the appliance .....................16
Familiarising yourself with your
appliance ........................................18
Appliance ........................................18
Detergent drawer .............................19
Controls...........................................19
Display ............................................20
Programmes....................................22
Buttons ............................................27
Accessories....................................29
Before using for the first time.........29
Starting an empty washing cycle......29
Laundry ..........................................30
Preparing the laundry.......................30
Sorting laundry ................................31
Degrees of soiling............................31
Care symbols on the care labels......31
Detergents and care products ........32
Detergent recommendation..............32
Detergent dosage ............................33
Basic operation ..............................33
Switching on the appliance ..............33
Setting a programme .......................34
Adjusting the programme settings....34
Loading laundry ...............................34
Using a measuring aid for liquid
detergent .........................................34
Adding detergent and care
product............................................35
Starting the programme ...................36
Soaking laundry...............................36
Adding laundry ................................36
Cancelling the programme...............36
Resuming the programme when
the programme status is Rinse
Hold ................................................36
Unloading the laundry......................36
Switching off the appliance ..............37
Childproof lock ...............................37
Activating the childproof lock ...........37
Deactivating the childproof lock .......37
HomeConnect ...............................37
Home Connect settings ...................38
Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function ...................................40
Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function .......................40
Connecting your appliance to the
Home Connect app .........................41
Activating Wi-Fi on the appliance .....41
Deactivating Wi-Fi on the appli-
ance ................................................42
2
Resetting the appliance network
settings............................................42
Software update...............................42
Connecting the appliance to the
energy manager ..............................42
Remote diagnostics .........................43
Data protection ................................43
Declaration of Conformity.................44
Basic settings.................................45
Overview of basic settings ...............45
Changing the basic settings.............45
Cleaning and servicing...................46
Tips on appliance care ....................46
Cleaning the drum ...........................46
Cleaning the detergent drawer .........46
Descaling ........................................47
Cleaning the drain pump..................47
Cleaning the water outlet hose at
the siphon........................................50
Clean the water inlet filters. ..............50
Troubleshooting .............................53
Error code / Fault display / Signal ...53
Malfunctions ....................................54
Noise...............................................57
Problem with results ........................57
Home Connect problem...................58
Leakage ..........................................59
Odours ............................................59
Emergency release ..........................60
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Transportation, storage and dis-
posal...............................................60
Removing the appliance ..................60
Inserting the transit bolts..................60
Using the appliance again ...............61
Disposing of old appliance ..............61
Customer Service ...........................62
E number and FD number ...............62
Consumption values.......................63
Technical specifications.................63
3
en Safety
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual
here.
¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-
pliance.
¡ Follow the safety instructions and warnings.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡ According to this installation and instruction manual.
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
4
Safety en
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical
installation must be properly installed. The installation must
have a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a
type with the mark.
▶
Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶
When installing the appliance, check that the power cable is
not trapped or damaged.
5
en Safety
¡ If the insulation of the power cord is damaged, this is danger-
ous.
▶
Never let the power cord come into contact with hot appliance parts or heat sources.
▶
Never let the power cord come into contact with sharp
points or edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
CAUTION‒Risk of injury!
¡ The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit
level.
¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.
▶
Lay hoses and power cords in such a way that there is no
risk of tripping.
6
Safety en
¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding
parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
▶
Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶
Call Customer Service. →Page62
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
¡ An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
7
en Safety
▶
With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them
to suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that
contain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
¡ The worktop may break if you stand on or climb onto the ap-
pliance.
▶
Do not stand on or climb onto the appliance.
¡ The appliance may tip over if you sit on or lean against the
open door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause hand
injuries.
▶
Wait for the drum to come to a complete stop before reaching inside.
8
Safety en
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution
gets hot.
▶
Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care
products may spray out from the appliance. Contact with eyes
or skin may cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
¡ Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by
trained specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's Customer
Service or a similarly qualified person in order to prevent
any risk.
¡ Penetrating moisture may cause electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
9
en Safety
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories is dangerous.
▶
Only use the manufacturer's original spare parts and original accessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents
that contain solvents.
▶
Do not use cleaning agents that contain solvents.
10
Preventing material damage en
Preventing material damage
Follow these instructions to avoid material damage and damage to the appliance.
ATTENTION!
¡ The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, detergent, care product or cleaning
agent.
▶
Follow the dosage recommendations from the manufacturer.
¡ Exceeding the maximum load capa-
city impairs the function of the appliance.
▶
Observe the maximum load capacity →Page22 for each programme and do not exceed it.
¡ The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely and keep them in a safe
place.
▶
Before transport, fit the transit
bolts fully in order to prevent damage in transit.
¡ If the water pressure is too high or
too low, this may impair functioning
of the appliance.
▶
Make sure that the water pressure
in the water supply system is min.
100kPa (1bar) and max.
1000kPa (10bar).
▶
If the water pressure exceeds the
maximum value specified, a pressure-reducing valve must be installed between the drinking water
connection and the hose set of
the appliance.
¡ Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied with the appliance or genuine spare hoses.
▶
Never re-use water hoses that
have been used before.
¡ Unsuitable cleaning products may
damage the surfaces of the appliance.
▶
Do not use harsh or abrasive detergents.
▶
Do not use cleaning products with
a high alcohol content.
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp cloth.
▶
Remove all detergent residue,
spray residue or other residues
immediately if they come into contact with the appliance.
Environmental protection and saving energy
Help protect the environment by using
your appliance in a way that conserves
resources and by disposing of reusable materials properly.
Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶
Sort the individual components by
type and dispose of them separately.
Information about current disposal
methods are available from your
specialist dealer or local authority.
11
en Installation and connection
Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less
water.
Do not exceed the programme's maximum load capacity →Page22.
A higher load capacity extends the
programme duration and increases
energy consumption.
Use the programme's maximum load
capacity →Page22.
The energy and resource consumption is the most efficient.
Use the economy programme settings.
If you adjust the programme settings
for a programme, the display shows
the expected consumption.
Add →Page33 detergent based on
the laundry's degree of soiling.
For light to normal soiling, a smaller
amount of detergent is sufficient.
Observe the dosage recommendation from the detergent manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label are
also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
The drier the laundry, the shorter the
programme duration when drying
which, in turn, reduces energy consumption.
Wash the laundry without prewash.
Washing with prewash increases the
programme duration and increases
energy and water consumption.
The appliance has a continuous automatic load adjustment function.
Depending on the type of fabric and
load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration.
Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start/ Reload
flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
If you do not use the appliance for an
extended period, the appliance
switches off automatically.
Installation and connection
You can find out where and how best
to install your appliance here. You will
also learn how to connect the appliance to the water and power supply.
Unpacking the appliance
1. Remove any packaging and protect-
ive covers completely from the appliance.
2. Check the appliance for visible dam-
age.
12
Installation and connection en
1 2 3
4
1
2
3
4
3. ATTENTION! Objects remaining in
the drum that are not designed for
operation with the appliance may
cause material damage and damage
to the appliance.
▶
Remove these objects, along with all
supplied accessories, from the drum
before starting the appliance.
Open the door and remove the accessory from the drum.
Contents of package
After unpacking all parts, check for any damage in transit and completeness of the
delivery.
Washing machine
Accompanying documents
Water inlet hose
Cover caps
Requirements for the installation location
The appliance may "wander" when it
spins. Observe the instructions for the
installation location.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
13
en Installation and connection
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance without
a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appliance to a base using the manufacturer's fixing brackets →Page29
before using the appliance for the
first time.
ATTENTION!
¡ If the appliance is installed in areas
exposed to frost or outdoors, frozen
residual water may damage the appliance and frozen hoses may crack
or split.
▶
Do not install or operate this appliance anywhere that is liable to experience frost and/or outdoors.
¡ The appliance underwent a function
test before leaving the factory and
may, therefore, contain residual water. This residual water may leak out
if the appliance is tilted at an angle
greater than 40°.
▶
Tilt the appliance carefully.
Installation location Requirements
On a base Secure the appliance
with fixing brackets
→Page29.
Installation location Requirements
On a wooden joist floor Place the appliance on
a water-resistant
wooden board which is
screwed tightly to the
floor. The wooden
board should be at
least 30 mm thick.
In a kitchen unit ¡ A niche width of 60
cm is required.
¡ Only install the ap-
pliance underneath
a continuous worktop that is securely
connected to adjacent cabinets.
On a wall Do not trap the hoses
between the wall and
the appliance.
Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of
the appliance.
Notes
¡ Please read the safety information
→Page4 to ensure that you use the
appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page60.
1. Pull the hoses out of the holders.
14
Installation and connection en
1
2
2.
Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
5. Put on the four cover caps.
6. Press down on the four cover caps.
Connecting the appliance
4. Remove the four sleeves.
Connect your appliance to the power
supply, water inlet and water outlet.
Connecting the water inlet hose
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Connect the water inlet hose.
15
en Installation and connection
2
1
¾˝
min.
10 mm
2. Connect the water inlet hose to a tap
(26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points are
tight.
Water outlet connection types
This information is intended to help you
to connect this appliance to the water
outlet.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
ATTENTION!
When draining, the water outlet hose is
subject to water pressure and may
come loose from the installed connection point.
▶
Secure the water outlet hose against
unintentional loosening.
16
Drainage into a siphon.
Secure the connection
point with a (24–40
mm) hose clamp.
Drainage into a wash
basin.
Fix and secure the water outlet hose with an
elbow →Page29.
Drainage into a plastic
pipe with rubber sleeve
or into a gully.
Fix and secure the water outlet hose with an
elbow →Page29.
Connecting the appliance to the electricity supply
Note:Please read the safety informa-
tion →Page4 to ensure that you use
the appliance safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appliance can be found under Technical
data →Page63.
2. Check the mains plug is inserted
properly.
Aligning the appliance
In order to reduce noise and vibration
and to prevent the appliance from moving, align the appliance correctly.
Note:Please read the safety information →Page4 to ensure that you use
the appliance safely.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clockwise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appliance is level using a spirit level.
Installation and connection en
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17 wrench.
In doing so, hold the foot tight and
do not adjust its height.
17
en Familiarising yourself with your appliance
1
2
4
6
3
5
7
7
1
2
3
4
5
6
7
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
On certain models, specific details such as the colour and shape may differ from
those pictured.
Maintenance flap for the drain pump
→Page47
Door
Detergent drawer →Page19
Controls →Page19
Water outlet hose →Page16
Power cord →Page16
Transit bolts →Page14
18
Familiarising yourself with your appliance en
2
3
1
4
1
2
3
4
3
2 4
1 1
3
1
2
3
4
Detergent drawer
Below is an overview of the structure of
the detergent drawer.
Measuring aid for liquid detergent
→"Using a measuring aid for liquid detergent", Page34
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
Controls
The controls are used to configure all functions of your appliance and to obtain information about the operating status.
Programmes →Page22
Programme selector →Page33
Buttons →Page27
Display →Page20
19
en Familiarising yourself with your appliance
Display
The display shows the current settings, options or relevant information.
Display Designation Description
1
0:40
1
10h
9 / 5 kg
- 1400
– 90
1
Example
1
Programme duration/
programme time remain-
Expected programme duration or programme time remaining.
ing
"Ready in" time The programme end has been set and the remaining
number of hours is displayed.
→"Buttons", Page27
Recommended load The maximum load capacity for the selected programme
in kg.
Spin speed Set spin speed in rpm.
→"Buttons", Page27
0= No final spin, only draining
: Rinse Hold, no draining
Temperature Set temperature in °C.
→"Buttons", Page27
(cold)
Prewash Programme status
Wash Programme status
Rinse Programme status
Spin Programme status
20
Familiarising yourself with your appliance en
Display Designation Description
-P- Pause Programme status
Note:The door cannot be opened because the water
level or temperature is too high.
Wait until the temperature has dropped or start the programme.
-P-
Pause Programme status
Note:The door can be opened.
End End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted.
→"Deactivating the childproof lock", Page37
Blood The stain type is activated.
Grass The stain type is activated.
Red Wine The stain type is activated.
Grease and oil The stain type is activated.
Energy consumption Energy consumption for the selected programme.
¡ : Low energy consumption
¡ : High energy consumption
Water consumption Water consumption for the selected programme.
¡ : Low water consumption
¡ : High water consumption
Wi-Fi ¡ Lights up: The appliance is connected to your home
network.
¡ Flashes: The appliance is trying to connect to your
home network.
→"HomeConnect ", Page37
Energy manager The appliance is connected to the smart energy system
(energy manager).
→"Connecting the appliance to the energy manager",
Page42
Foam detection system The appliance has detected too much foam.
→"Error code / Fault display / Signal", Page53
Door The door is unlocked and can be opened.
Tap ¡ No water pressure.
→"Error code / Fault display / Signal", Page53
¡ The water pressure is too low.
E:60 / -2B
1
Error Error code, error display, signal.
→"Error code / Fault display / Signal", Page53
1
Example
21
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