Siemens OpenStage 40 T, OpenStage Key Module 40 User Manual

Documentation

HiPath 4000

OpenStage 40 T
OpenStage Key Module 40

User Guide

Communication for the open minded

Siemens Enterprise Communications
www.siemens.com/open

Important information

Important information

Q

Trademarks

For safety reasons, the telephone should only be supplied
with power (required in connection with an
OpenStage Key Module 40 Æ page 14):

• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US).

Never open the telephone or a key module. Should you en­counter any problems, contact the responsible service per­sonnel.

Use only original Siemens accessories. The use of other ac­cessories may be hazardous and will render the warranty,
extended manufacturer’s liability and the CE marking in­valid.

The device conforms to the EU directive 1999/5/EC as at­tested by the CE marking.

All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the lo­cal authorities.

Proper disposal and separate collection of your old appli­ance will help prevent potential damage to the environ­ment and human health. It is a prerequisite for reuse and
recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service, the shop where you purchased the product or your
sales representative.

The statements quoted above are only fully valid for equip­ment which is installed and sold in the countries of the Eu­ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and elec­tronic equipment.

2

Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the micro­phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele­phone.

• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.

• Do not operate the telephone in damp environments such as
bathrooms.

Product support on the Internet

Information and support for our products can be found on the Internet:

http://www.siemens-enterprise.com/

Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:

http://wiki.siemens-enterprise.com/.

.

3

Contents

Contents

Important information. . . . . . . . . . . . . . . . . . . . . . . . . .2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product support on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General information. . . . . . . . . . . . . . . . . . . . . . . . . . .10

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 11

Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 11

Executive-secretary functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting to know your OpenStage phone . . . . . . . . .12

OpenStage 40 T user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Messages (callback requests) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call pop-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4

Contents

Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Answering a call via the loudspeaker (speakerphone mode). . . . . . 29

Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dialing in speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dialing with a headset connected . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dialing using En-bloc dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Redialing a number (last dialed number) . . . . . . . . . . . . . . . . . . . . . . . . 34

Redial key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Redialing from the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Redialing a number (saved number) . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . 36

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Overview of forwarding types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Fixed call forwarding (all calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Variable call forwarding (all calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Additional forwarding types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Responding to a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Checking/deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . 45

Saving phone numbers for redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Saving the current phone number . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Saving any phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Enhanced phone functions . . . . . . . . . . . . . . . . . . . .47

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Answering a call via a DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Accepting a call for another member of your team . . . . . . . . . . . . . 48

Accepting a specific call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Picking up a call in a hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

5

Contents

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Making calls with a direct station selection key. . . . . . . . . . . . . . . . 50

Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 53

During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Call waiting with a direct station selection key . . . . . . . . . . . . . . . . 54

Using the second call feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Activating/deactivating second call . . . . . . . . . . . . . . . . . . . . . . . . . 54

Accepting a second call with a sensor key . . . . . . . . . . . . . . . . . . . 55

Accepting a second call via the menu . . . . . . . . . . . . . . . . . . . . . . . 55

Using the shift key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

System-supported conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Establishing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Adding a party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Transferring a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Disconnecting a specific participant from the conference. . . . . . . . 61

Putting the conference on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Entering commands using tone dialing (DTMF suffix dialing) . . . . . . . . 62

System-wide parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Automatically parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manually parking a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

If you cannot reach a destination .... . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 65

HiPath 4000 as an entrance telephone system (two-way intercom). . . 66

System-wide speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Speaker call in a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Announcement (broadcast) to all members of a line trunk group . . 70

Using call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Automatically forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Delayed call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Forwarding calls for other stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Saving a call forwarding destination for another phone

and activating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Saving a call forwarding destination for fax/PC/busy station

and activating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Displaying/deactivating call forwarding for another phone . . . . . . . 74

Displaying/deactivating call forwarding for fax/PC/busy stations. . . 75

Changing call forwarding for another station . . . . . . . . . . . . . . . . . . 75

Leaving/rejoining a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

6

Contents

Programming sensor keys. . . . . . . . . . . . . . . . . . . . .77

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring repdial/direct station selection keys . . . . . . . . . . . . . . . . . . 78

Additional repdial key functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Saving speed dial numbers and appointments . . .83

Central speed dial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Speed dialing with extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Individual speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Dialing with call charge assignment. . . . . . . . . . . .86

Dialing with project assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Call duration display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Privacy/security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . 88

Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 89

Activating/deactivating "Speaker call protect" . . . . . . . . . . . . . . . . . . . . 90

Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Identifying anonymous callers (trace call) . . . . . . . . . . . . . . . . . . . . . . . 91

More functions/services . . . . . . . . . . . . . . . . . . . . . .92

Using another telephone in the same way as your own . . . . . . . . . . . . 92

Logging on to another phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Logging off from another phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Moving with the Phone . . . . . . . . . . . . . . . . . . . . . . .94

Logging the phone off from the current port. . . . . . . . . . . . . . . . . . . . . 94

Log the phone on at the new location. . . . . . . . . . . . . . . . . . . . . . . . . . 94

7

Contents

Making calls via multiple lines. . . . . . . . . . . . . . . . .95

Line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Answering calls with the line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Answering calls in the sequence in which they are offered . . . . . . 98

Answering calls preferentially . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Deactivating/activating ringing (call). . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Dialing with line keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Holding a call on the trunk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Saved number redial for a specific line . . . . . . . . . . . . . . . . . . . . . . . . 102

Last number dialed for a specific line . . . . . . . . . . . . . . . . . . . . . . . . . 102

Saving phone numbers for "Redial on a line" . . . . . . . . . . . . . . . . . . . . 103

Line mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Retrieving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Identifying the line used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . 105

Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . 106

Entering a call on a line (three-party conference) . . . . . . . . . . . . . 106

Allowing or blocking a party from joining a call . . . . . . . . . . . . . . . . . . 106

Allowing a party to join a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Blocking other parties from joining a call . . . . . . . . . . . . . . . . . . . . 107

Ending the connection on a line key . . . . . . . . . . . . . . . . . . . . . . . 107

Third-party monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Holding and re-accepting a call on a line key . . . . . . . . . . . . . . . . . . . 109

Exclusively holding and re-accepting a call on a line key . . . . . . . . . . 109

Accepting a specific held line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Forwarding calls on lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Ring transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Making calls in an executive-secretary team . . .112

Calling an executive or secretary phone . . . . . . . . . . . . . . . . . . . . . . . 112

Calling an executive/secretary phone . . . . . . . . . . . . . . . . . . . . . . 112

Accepting calls for the executive phone at the secretary phone. . . . . 113

Accepting calls for the executive phone when already on a call . . 113

Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 114

Accepting calls on the executive phone . . . . . . . . . . . . . . . . . . . . . . . 114

Accepting a call for another executive-secretary team . . . . . . . . . . . . 114

Using a second (executive) telephone. . . . . . . . . . . . . . . . . . . . . . . . . 115

Activating/deactivating a second executive call. . . . . . . . . . . . . . . . . . 115

Using signal call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Placing a messenger call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Defining a representative for the secretary. . . . . . . . . . . . . . . . . . . . . 116

8

Contents

Individual phone configuration . . . . . . . . . . . . . . .117

Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Adjusting the display to a comfortable reading angle . . . . . . . . . . 117

Illuminated display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Adjusting displays on the OpenStage key module . . . . . . . . . . . . . . . 117

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Room character for speakerphone mode . . . . . . . . . . . . . . . . . . . 118

Setting the volume of the alert tone . . . . . . . . . . . . . . . . . . . . . . . 119

Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 119

Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Special parallel call (ONS) functions . . . . . . . . . .121

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Responding to error messages on the screen . . . . . . . . . . . . . . . . . . 122

Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 124

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

9

General information

General information

About this manual

This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea­tures must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you, this may be
due to one of the following reasons:

• The function is not configured for you or your telephone. Please con-

• Your communications platform does not feature this function. Please

This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.

tact your system support representative.

contact your Siemens sales partner for information on how to upgrade.

These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.

For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en­dangering yourself or other persons and to prevent damage to the
unit.

This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Refer­ence Guide contains quick and reliable explanations of frequently used
functions.

Service

The Siemens service department can only help you if you experi­ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.

If you experience problems or defects with the phone, please dial the ser­vice number for your country.

10

General information

Intended use

The OpenStage phone was developed as a device for speech transmission
and should be placed on the desk or mounted on the wall. Any other use
is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service depart­ment regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone

(front right) should be kept clear.

The optimum handsfree distance is 20 in. (50 cm).

• Proceed as follows to optimize display legibility:

– Turn the phone to tilt the display. This ensures you have a frontal

view of the display while eliminating light reflexes.

– Adjust the contrast as required Æ page 117.

Single-line telephone/multi-line telephone

Your OpenStage 40 T is a "multi-line telephone". This means that your ser­vice personnel can configure multiple lines on your phone, which is not the
case with single-line phones. Each line is assigned an individual phone
number which you can use to make and receive calls.

The programmable sensor keys function as line keys on multi-line phones
Æ page 95.

When using a multi-line phone to make and receive calls, certain particu­lars must be taken into account Æ page 98 ff.

Executive-secretary functions

The executive-secretary configuration is a special case. This is a multi-line
telephone with special features (e.g. "Call transfer to exec", "Call pickup"
and "Representative"), configured especially for executive-secretary use
Æ page 112 ff.

11

Getting to know your OpenStage phone

Getting to know your OpenStage phone

The following sections describe the most frequently used operating ele­ments and the displays on your OpenStage phone.

OpenStage 40 T user interface

8

2

1

4

6

1 You can make and receive calls as normal using the handset.

2 The display permits intuitive operation of the phone Æ page 20.

3

5

7

3 You can customize your telephone by assigning phone numbers and

functions to the programmable sensor keys Æ page 17.

4 You can use function keys when conducting a call to access frequent-

ly used functions (such as, Disconnect) or to open the Program/Ser­vice menu and mailbox Æ page 15.

5 Audio keys are also available, allowing you to optimally configure the

audio features on your telephone Æ page 15.

6 The 5-way navigator is a convenient navigation tool Æ page 16.

7 The keypad can be used to enter phone numbers and text

Æ page 18.

8 Incoming calls are visually signaled via the call display.

12

Getting to know your OpenStage phone

Ports on the underside of the phone

HiPath

USB slave

Key module

Headset

Handset

OpenStage 40 T properties

Display type LCD, 40 x 6 characters
Illuminated display

Programmable sensor keys 6
Full-duplex speakerphone function

Headset

USB slave

Phone/analog adapter

Interface for key modules

Wall mounting

;

;
;
;
;
;
;

13

Getting to know your OpenStage phone

OpenStage Key Module 40

The OpenStage Key Module 40 is a key module for mounting on the side
of your telephone. It offers an additional twelve illuminated, programmable
keys.
You can assign and use these keys according to your needs, in the same
way as the keys on the telephone Æ page 17.

You can attach up to two OpenStage Key Module 40s to your
OpenStage 40 T.

To operate one or more OpenStage Key Module 40s, you always
need a power supply unit Æ page 2.

Other technical explanations, safety notices, and installation instruc­tions can be found in the relevant documentation.
You can find these on the Internet at

http://www.enterprise-communications.siemens.com

14

Keys

Function keys

Key Function when key is pressed

Getting to know your OpenStage phone

s

,

r
O
N

End (disconnect) call Æ page 31.

Redialing Æ page 35.

Button for fixed call forwarding (with red LED key) Æ page 38.

Open mailbox (with red LED key) Æ page 24.

Open telephone menu (with red LED key) Æ page 26.

Audio keys

Key Function when key is pressed

o
p

­n
+

Activate/deactivate headset Æ page 47.

Activate/deactivate microphone (also for speakerphone mode)
Æ page 31.

Set volume lower and contrast brighter Æ page 118.

Turn loudspeaker on/off (with red LED key) Æ page 30.

Set volume louder and contrast darker Æ page 118.

15

Getting to know your OpenStage phone

5-way navigator

Remove the protective film from the ring around the 5-way naviga­tor before using the phone.

With this control, you can manage most of your phone’s functions, as well
as its displays.

Operation Functions when key is pressed

Press

Press

c

a

In idle mode:

• Open the idle menu Æ page 21

In lists and menus:

• Go to next level
You can now access a context menu:

• Open the context menu

In idle mode:

• Open the idle menu Æ page 21

In lists and menus:

• One level back

Press

Press

Press the

d

b

i key.

During en-bloc dialing:

• Delete character to the left of the
cursor

In idle mode:

• Open the idle menu Æ page 21

In lists and menus:

• Scroll down

In idle mode:

• Open the idle menu Æ page 21

In lists and menus:

• Scroll up

Entry selected:

• Perform action

16

Getting to know your OpenStage phone

Programmable sensor keys

Your OpenStage 40 T has six illuminated sensor keys to which you can as­sign functions or numbers.

Increase the number of programmable sensor keys by connecting a
key module Æ page 14.

Mirea, Ch

Shift

Depending on how they are programmed, you can use the sensor keys as:

• Function keys Æ page 77

• Repdial/Direct station selection key Æ page 78

Only for repdial keys can you also program the second level for di­rect destination selection.

The configuration of direct station selection keys must be activated
by your service personnel.

Direct station selection keys can be assigned an internal number
from the HiPath 4000 network.

A typical application of direct station selection keys is the execu­tive-secretary configuration Æ page 112.

Touch the key to activate the programmed function or dial the stored num­ber.

Press the key to open a menu for programming it Æ page 77.

A label for the function is displayed to the left of the key; it cannot be
changed. You can define the labeling for repdial or DSS keys according to
your requirements Æ page 81.

The status of a function is shown by the LED on the corresponding sensor
key.

Meaning of LED displays on function keys

LED Meaning of function key

S
T

Off The function is deactivated.

Flashing

[1]

The function is in use.

R

[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing

On The function is activated.

interval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.

The programmable sensor keys on multi-line phones function as
line keys Æ page 95.

17

Getting to know your OpenStage phone

Keypad

In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number 4 key on the keypad

twice.

Alphabetic labeling of dial keys is also useful when entering vanity num­bers (letters associated with the phone number’s digits as indicated on the
telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).

Multi-function keys

Function

Long press (key held
down)

Text input Æ page 19 Next letter in upper case. No function.

Character overview (depends on the current language setting)

Key 1x2x3x4x5x

1

[1]

1

Turn ringtone on/off
Æ page 119.

)(

Turn phone lock on/off
Æ page 88.

2 abc2ä
3 def 3
4 gh i 4
5 jkl5
6 mno6ö
7 pqr s7
8 tuv8ü
9 wx y z 9
0 +.0-

[2]

)

[3]

(

[1] Space
[2] Switch between upper and lower-

case text
No function during text input

[3]

18

Getting to know your OpenStage phone

Te x t i n p u t

Enter the required characters via the keypad.

Select the functions using the keys

Confirm your entry with

i

Ma

Backspace?

Save?

Delete?

Return?

d and b.

Characters entered

Delete character to the left of the
cursor

Save entry

Delete all characters

Cancel entry

19

Getting to know your OpenStage phone

Display

Your OpenStage 40 T comes with a tilt-and-swivel black-and-white LCD
display. Adjust the tilt and contrast to suit your needs Æ page 117.

Idle mode

If there are no calls taking place or settings being made, your
OpenStage 40 T is in idle mode.

Status bar

10:29 WE . . :

05 08.07

DND

Mirea, Ch.

g

Toussaint.

Rüscher

Stahl, Ing

Shift

S

07

L

K 100168

220870

The left area contains the status bar on the first line, followed by a five-line
field for additional displays.

A logo is displayed in the middle; it can be set up by your service person­nel.
Symbols can be appear under the logo to inform you about callback re­quests, voice messages and activated call forwarding.

The right area shows the labels of programmable sensor keys.

Explanation of the icons

Sensor key labels
Æ page 81

Alerts (messages, call
forwarding active)

Open the idle menu
Æ page 21

Own phone number

Icon Explanation

The ring tone is deactivated Æ page 119

The "Do not disturb" function is activated Æ page 89

The phone lock is activated Æ page 88

You have received new callback requests Æ page 24

You received new voice messages Æ page 24

Call forwarding is active Æ page 38

20

Getting to know your OpenStage phone

Idle menu

When in idle mode, press a key on the 5-way navigator Æ page 16 to dis­play the idle menu. You can call up various functions here. Entries may vary.

The idle menu may contain the following entries:

• Unanswered calls?

• Incoming calls?

• Outgoing calls?

• Deact call forwarding?

• Act. FWD-FIXED?

[1]

1
1

[2]

[3]

• Act. FWD-VAR-ALL-BOTH?

• Direct call pickup?

• Display callbacks?

[4]

• Program/Service?

[1] This appears as an option if entries are available.
[2] This appears as an option if fixed or variable call forwarding is activated.
[3] This appears as an option if a phone number is saved for fixed call forwarding.
[4] This appears as an option if a callback is saved.

21

Getting to know your OpenStage phone

Telephony dialogs

Connection-dependent conditions and situations, e.g. when your tele­phone rings, when dialing a number, or during a call, are depicted graphi­cally on the display.

Situation-dependent functions that automatically appear on the display can
be selected and activated with the 5-way navigator Æ page 16.

The scope and type of functions that may be offered automatically
varies. As a result, the entry "Unanswered calls" only appears if en­tries are actually available.

When an arrow appears to the right of a selected entry, then another menu
level is available, which you can select with the

Appearance during dialing

Example: The function "Call preparation" is deactivated Æ page 27, you
have lifted the handset or pressed the loudspeaker key and dial a number.

i or c keys Æ page 16.

10:29 WE . . :

22|

05.08

Numbers entered with
cursor

Dial again?

Unanswered calls?

g

Possible functions

Incoming calls? g

Additional menu levels are
available Æ page 16

Once you have entered the first digit, functions are automatically available
for correction, together with entries saved in the call log.

Appearance during en-bloc dialing

Example: You have deactivated "Call preparation" Æ page 27 and are enter­ing a number.

10:29 WE . . :

22|

Please dial

05 08.07

Numbers entered with
cursor

Dial the phone number

Cancel?

22

Cancel entry

Getting to know your OpenStage phone

Appearance during an ongoing call

Example: You are connected with a caller.

Icon indicating call status

Smith Michael 3:16

100168

Call duration

Current connection

Consultation?

Start transfer?

Save number?

Options relevant to situation;
scroll bar shows that more op­tions are available.

Direct call pickup?

Appearance during multi-line operation

Example: You have pressed a line key.

10:29 WE . . :

220807

active

05.08

Selected (used) line

Last number redial?

Saved number redial?

Possible functions

Unanswered calls? g

Additional menu levels are
available Æ page 16

Once you have pressed a line key, saved number redial functions are auto­matically available.

Icons for frequent call states

Icon Explanation

The call is active

The call has been disconnected

You have placed the call on hold (e.g. consultation hold).

Your call partner has placed the call on hold

Detailed descriptions of the various functions can be found in the
sections "Making calls – basic functions" Æ page 29 and "Making
calls – enhanced phone functions" Æ page 47.

23

Getting to know your OpenStage phone

Mailbox

Depending on your communication platform and its configuration (contact
your service personnel), you can use the mailbox key to access received
callback requests and messages from services such as HiPath Xpressions.
The following messages are saved:

• Callback requests

•Voicemail

Messages (callback r equests)

New messages, or messages that have not yet been processed are sig­naled as follows:

• OThe key LED lights up.

• In idle mode, the display shows the symbol
messages.

• When the handset is lifted and the speaker key pressed, you hear an
acoustic announcement (announcement text).

L and the number of new

These announcements remain active until all messages have been
viewed or deleted.

Accessing the menu: Press the mailbox key O. The newest entry is dis-

played.

Example:

Caller ID

100168 PETER Call N

WE . . : 16:25

05.08

Type of message

Time and Date

Call originator?

Delete?

Possible functions

Next entry?

Cancel?

For a description of how to edit the entries Æ page 45.

Voicemail

Press the mailbox key O.

If your system is appropriately configured, you can call the voice mailbox
directly and immediately play back the stored messages.

New voicemails that have not been played back fully cannot be de­leted. To mark a message as "played back", jump with
end of the message.

24

66 to the

Getting to know your OpenStage phone

Call log

Calls to your phone and numbers dialed from your phone are recorded
chronologically in the call log, sorted, and divided into the following lists:

• Unanswered calls

• Incoming calls

• Outgoing calls

Your phone saves the last 10 unanswered calls, the last 6 outgoing calls,
and the last 12 incoming calls in chronological order. Each call is assigned
a time stamp. The most recent entry in the list that has not yet been re­trieved is displayed first. In the case of calls from the same caller, only the
time stamp is updated.

Every list that contains at least one entry is automatically offered
Æ page 21 in the idle menu Æ page 50.

Callers with suppressed numbers cannot be saved in the call log.

Information is displayed regarding the caller and the time at which the call
was placed.

Example:

10168 PETER

Busy 21.02. 16:25

Output?

Next call?

Delete?
Return?

For a description of how to edit the call logs Æ page 50.

On a multi-line telephone, the call log is only saved for the primary
line.

Caller ID

Telephone status, date, time

Call the displayed party

Show the next entry

Delete the entry

Back to the list overview

25

Getting to know your OpenStage phone

Menu

With the menu key N, you can access your communications system’s

service menu or make telephony-related settings.

The menu key LED remains red as long as you are in this menu.

Menu

Prog./Serv. g

Call preparation Off g
Call Pop Up On g

Progra m/Service menu

Accessing the menu

There are two ways to open the Program/Service menu on your communi­cation system:

1. Press the menu key
with the key

2. In idle mode, press
the idle menu Æ page 21.

Example:

i.

N and confirm the selected entry "Prog./Serv."

a, b,d or c and select a menu option from

Program/Service:

Destinations? g

Feature settings? g

Use speed dialing?

Key function?
PIN / COS? g

The menu structure comprises several levels. Within this structure the first
line shows the menu currently selected and the other lines the options of
the menu. An arrow next to an entry indicates additional options for this
entry.

26

Getting to know your OpenStage phone

Call preparation

Activate the function "Call preparation" to use en-bloc dialing on your
OpenStage 40 T.

This means you engage the line only after you have fully entered the num­ber and confirmed.

Activate/deactivating en-bloc dialing

Press the
using the 5-way navigation key and confirm with

Example: "Call prerparation" menu view.

N menu key, select "Block Dialing On" or "Block Dialing Off"

Call preparation On

Dialing preparation On

Call preparation

An example of the display during en-bloc dialing is on Æ page 22.
For a description of en-bloc dialing, see Æ page 33.

Not lit

i.

27

Getting to know your OpenStage phone

Call pop-up

Activate the function "Call pop up" so that if you are on a call you are noti­fied on the display by a popup about a second incoming call.

Activating/deactiviating call pop up

Prerequisite: "Camp-on?" must be activated Æ page 54.

Press the
ing the 5-way navigation key and confirm with

Showing and processing a second call

Example: second call when call pop-up is on

Smith Michael 3:16

N menu key, select "Call Pop Up On" or "Call Pop Up Off" us-

i.

Information about current call

100168

Y Jane Fonda

23830

View

1. While talking to the first party confirm the entry "Display" using the
key.

2. From the menu that appears, select an action for dealing with the sec­ond party:

Pop up window with caller ID
for incoming call

Show menu

i

– Answer camp-on? Æ page 55
– Consultation? Æ page 35
– Start transfer? Æ page 37
– Start conference? Æ page 58
– Save number? Æ page 46
– Release and return?
– Park to station? Æ page 64

28

Step by Step

Basic functions

Basic functions

Please read the introductory chapter "Getting to
know your OpenStage phone" Æ page 12 care-
fully before performing any of the steps de­scribed here on your phone.

Answering a call

An incoming call will cancel any ongoing tele­phone setting operations. The phone automati­cally returns to the point in the menu structure
where you were interrupted as soon as the call
ends.

Answering a call via the handset

The phone is ringing. The caller is displayed.

^ Lift the handset.

if nec. + or - Set the call volume.

Answering a call via the loudspeaker
(speakerphonemode)

The phone is ringing. The caller is displayed.

n Press the key shown. The key LED lights up.

The speakerphone function is activated.

if nec.

+ or - Set the call volume.

Suggestions for using speakerphone mode:

• Tell the other party that speakerphone mode is ac­tive.

• Adjust the call volume while speakerphone mode is
active.

• The ideal distance between the user and the phone
in speakerphone mode is 50 cm.

29

Basic functions

Step by Step

if nec. + or - Set the call volume.

Switching to speakerphone mode

People present in the room can participate in your call.

Prerequisite: You are conducting a call via the handset.

n] Hold down the key and replace the handset. Then re-

lease the key and proceed with your call.

U.S. mode

If your communication system is set to U.S. mode (con­tact your service personnel), you do not have to hold
down the speaker key when replacing the handset
when switching to speakerphone mode.

if nec.

n Press the key shown.

] Replace the handset. Proceed with your call.

+ or - Set the call volume.

Switching to the handset

Prerequisite: You are conducting a call in speaker­phone mode.

^ Lift the handset.

n The key shown goes out.

Open listening

People present in the room can silently monitor your
call.

Prerequisite: You are conducting a call via the handset.

n Press the key shown.

n Press the lit key.

30

Activating

Deactivating