Siemens OpenStage 20 G, OpenStage 15, OpenStage 40, OpenStage 40 G, OpenStage 60 Installation And Maintenance Manual
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HowTo
Siemens Enterprise Communications
www.siemens-enterprise.com
Issue 1.0
Siemens Enterprise Communications GmbH & Co KG
Munich, 09/07/2010
Germany
OpenStage@Asterisk
Installation and Maintenance
Guide
Open Communications Principles and Best Practices 19/03/2012, page 2
Scope
This document provides a best practice guide on setting up, operating, servicing,
and troubleshooting OpenStage phone in an Asterisk environment.
Open Communications Principles and Best Practices 19/03/2012, page 3
Contents
Scope 2
Contents 3
Preparation 4
Supplying Power for the Phones 4
Connecting OpenStage Phones to the IP Network 6
802.1x 6
LLDP-MED Configuration Options 6
DHCP Options 7
Plug & Play – One Step Provisioning and Configuration 7
Single Phone Configuration (Local Menu, WBM) 8
Using OpenStage@Asterisk 9
Busy Lamp Function (BLF) 9
XML Applications 9
Send URL / Remote Server Control 9
Call Completion (CCBS/CCNR) 10
CTI for OpenStage - UACSTA 10
Changing the Caller Information – PAI Header 11
Multi Address Appearance (MAA) 12
Automatic Call PickUp – Using Alert Info Header 13
Logging and Tracing 14
LAN Port Mirroring 14
Tracing Capabilities within the Phone 14
Basic Troubleshooting 14
Local and Remote Tracing 15
QoS Data Collection 15
Remote Control - the HUSIM Phone Tester 15
Limitations 17
References 17
Abbreviations 17
Open Communications Principles and Best Practices 19/03/2012, page 4
Preparation
This chapter contains all information that is necessary to connect an OpenStage phone to an
Asterisk based communication system.
This includes the power supply options (PoE or external supply) for each OpenStage model
and its possible sidecar combinations. To enable a secure environment, 802.1x support for
OpenStage is specified.
For autoconfiguration, LLDP-MED and DHCP can be used. In addition to the standard DHCP
options, SEN proprietary enhancements allow for assigning the address of a provisioning
service at phone startup for easy Plug & Play installation. By means of the provisioning
interface (WPI), mass deployment scenarios and remote administration during the phone’s
lifecycle are supported.
To facilitate configuration of a single phone by the administrator or user, OpenStage phones
feature a web interface in addition to the phone’s local interface.
Supplying Power for the Phones
The OpenStage phone family can be powered by
• External power supply
• Power over Ethernet (PoE)
Feature OpenStage
15
OpenStage
20E
OpenStage
20
OpenStage
20 G
OpenStage
40
OpenStage
40 G
OpenStage
60
OpenStage
60 G
OpenStage
80
OpenStage
80 G
Legacy optiPoint
external Power
Supply (EU-, US- or
UK-plug)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
Yes
(optional)
New OpenStage
Power Supply (EU-,
US- or UK-plug)
In line with the further development of our portfolio we are now able to offer
smaller and lighter power supplies for all OpenStage and optiPoint 410/ 420/
500 variants.
They feature a higher degree of efficiency leading to 14 - 19% lower power
consumption, depending on the connected devices.
Important: The new OpenStage power unit is a device of product category.
The protection concept of the power installation needs to achieve the
requirements of earth conductor (e.g. Schukostecker Typ F, country specific).
Power over Ethernet:
IEEE 802.3af
Yes
Yes
Yes
Yes
Yes
Power over Ethernet,
Cisco proprietary
mode
No
No No No No
802.3af Power class OS 15: 1
OS 20E : 1
OS 20 : 1
OS 20 G: 2
OS 40: 2
OS 40 G: 3
OS 60 : 3
OS 60 G: 3
OS 80 : 3
OS 80 G: 3
Open Communications Principles and Best Practices 19/03/2012, page 5
Energy saving mode
To reduce the energy consumption to a minimum, OpenStage phones offer an energy saving
mode. The display backlight (phone and Key Module, if attached) is switched off after a
configurable timeout.
With OpenStage 40, the main display and key module backlight will be switched off after 90
seconds of inactivity (firmware version V2R0 onwards). Readability even without backlight is
ensured by the transflective display.
With OpenStage 60 and 80, the timer is configurable by the administrator (Local Functions
> Energy saving); the timeout ranges between 2 and 8 hours.
Power consumption [W] - Fast Ethernet variants
Energy saving
mode
Idle state During call
(handset)
Ringing (max.
vol.)
# of Key Modules
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
su
pp
l
y
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
su
pp
l
y
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
supply
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
supply
OpenStage 15 - 2,0 2,9 2,0 2,9 2,3 3,2 3,9 4,1
OpenStage 15 with
1 OpenStage Key
Module 15
(9 LED’s on)
1
2,2 3,1 2,2 3,1 2,5 3,4 4,1 4,3
OpenStage 20/20E - 1,8 2,6 1,8 2,6 2,0 2,8 2,9 3,4
OpenStage 40 - 1,9 2,8 2,4 3,5 2,7 3,6 4,0 4,4
OpenStage 40 with
1 OpenStage Key
Module 40
1 2,1 3,0 3,1 4,2 3,4 4,4 4,6 5,1
OpenStage 40 with
OpenStage Key
Module 40
2 2,3 3,2 3,8 4,9 4,1 5,2 5,2 5,8
OpenStage 40 with
1 OpenStage Key
Module 15
(9 LED’s on)
1
2,1 3,0 2,6 3,7 2,9 3,8 4,2 4,6
OpenStage 60 - 2,4 3,3 5,6 6,9 5,8 7,1 6,8 7,9
OpenStage 60 with
1 OpenStage Key
Module 60
1 2,6 3,5 6,2 7,6 6,5 7,9 7,6 8,5
OpenStage 60 with
2 OpenStage Key
Module 60
2 2,8 3,7 6,9 8,3 7,1 8,6 8,3 9,3
OpenStage 80 - 2,3 3,2 6,3 7,7 6,5 7,9 7,6 8,6
OpenStage 80 with
1 OpenStage Key
Module 80
1 2,5 3,4 7,0 8,5 7,2 8,7 8,4 9,4
OpenStage 80 with
2 OpenStage Key
Module 80
2 2,6 3,6 7,6 9,2 7,9 9,5 9,1 10,2
Open Communications Principles and Best Practices 19/03/2012, page 6
Power consumption [W] - Gigabit Ethernet variants
Energy saving
mode
Idle state During call
(handset)
Ringing (max.
vol.)
# of Key Modules
Busy Lamp Field
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
su
pp
l
y
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
su
pp
l
y
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
supply
Power over LAN
(802.3af)
Power via OpenStage
switched-mode power
supply
OpenStage 20 G - - 3,6 4,7 3,6 4,7 4,0 5,0 4,5 5,3
OpenStage 40 G - - 3,8 4,9 4,4 5,6 4,7 5,9 5,2 6,3
1 - 4,0 5,1 5,1 6,4 5,5 6,8 6,2 7,4
2 - 4,1 5,3 5,9 7,3 6,3 7,7 6,9 7,9
- 1 4,6 5,8 5,3 6,6 5,6 7,0 6,4 7,4
OpenStage 60 G - - 3,8 4,9 7,0 8,7 7,4 9,0 7,8 9,4
1 - 4,0 5,1 7,7 9,3 8,3 10,0 9,3 10,3
Please see note *)
2 - 4,2 *) 5,3 8,4 *) 10,0 9,0 *) 10,7
10,1
*)
11,0
OpenStage 80 G - - 3,6 4,9 7,4 9,2 7,9 9,6 8,4 10,0
1 - 4,4 5,6 8,1 9,8 8,4 10,1 9,4 10,6
Please see note *)
2 - 4,5 *) 5,7 8,8 *) 10,6 9,2 *) 10,9
10,3
*)
11,5
*) These values are still within the 802.3af PD class 3, which allows up to 12,95 W, but they
are averaged, not maximum values. As soon as the USB interface is used, PD class 3 is
exceeded. Therefore, an external power supply has to be used for an OpenStage 60G/80G
with 2 Key Modules.
Connecting OpenStage Phones to the IP Network
802.1x
OpenStage phones support 802.1x EAP-TLS. Certificates for authentication can be
downloaded via the WPI.
LLDP-MED Configuration Options
OpenStage SIP phones support the layer 2 protocol LLDP-MED (Link Layer Discovery ProtocolMedia Endpoint Discovery). It is used for simplification of auto-configuration and network
management. The auto-configurable parameters of OpenStage phones are mainly the VLAN
ID, power consumption (power class) and quality of service (QoS) parameters.
LLDP-MED is able to replace various other established mechanisms like DHCP options,
manual configuration, or proprietary solutions like Cisco CDP. Example parameters are LAN
speed and duplex discovery, network policy discovery (VLAN and QoS capabilities) or
extended power via MDI discovery (PoE).
When an OpenStage phone is connected to a switch with LLDP-MED capabilities, the phone
is able to
a) advertise and receive a VLAN ID,
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