Siemens Motion SX binax, Motion SA binax, Motion PX binax User Manual

www.bestsound-technology.co.uk

Life sounds brilliant.

Motion binax™

Motion SX binax, Motion SA binax, Motion PX binax
User Guide

2

Content

Welcome  4

Your hearing instruments  5

Instrument type  5
Getting to know your hearing instruments   5
Components and names  6
Controls  9
Settings  11

Batteries  13

Battery size and handling tips  13
Replacing batteries  14
Recharging rechargeable batteries  15

Daily use  16

Turning on and off  16
Inserting and removing the hearing instruments  18
Adjusting the volume  21
Changing the hearing program  22
Further adjustments (optional)  22
Locking the controls (optional)  23

Special listening situations  24

Setting the focus (optional)  24
On the phone  26
Audio induction loops  28
Audio input (FM system)  29

3

Maintenance and care  31

Hearing instruments  31
Ear pieces and tubes  32
Professional maintenance  34

Further information  35

Safety information  35
Wireless functionality  35
Accessories  35
Symbols used in this document  36
Troubleshooting  36
Service information  38
Country-specific information  39

4

Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.

To receive the most benefit from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.

CAUTION

It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

Welcome

5

This user guide describes optional features that
your hearing instruments may or may not have.

Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.

Instrument type

Your hearing instruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
instrument into the ear. The instruments are not intended
for infants, small children or mentally disabled persons.

Getting to know your hearing instruments

It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.

If you have problems pressing the controls of your
hearing instruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.

Your hearing instruments

6

Components and names

This user guide describes several types of hearing
instruments. Use the following pictures to identify the
type of hearing instrument that you use.

Your hearing instruments are either attached to an
earhook and a custom-made ear piece or to a standard
tube (LifeTube, ThinTube) and a standard ear piece
(LifeTip).

Motion SX, Motion SA

➊ Ear piece (LifeTip)

➋ Retention strand

(optional)

➌ Tube (ThinTube)

➍ Earhook

➎ Microphone openings

➏ Rocker switch (control)

➐ Battery compartment

(on/off switch)

➑ Charging contacts

(Motion SX only)

7

Motion PX

➊ Ear piece (LifeTip)

➋ Retention strand

(optional)

➌ Tube (LifeTube)

➍ Earhook

➎ Microphone openings

➏ Push button (control)

➐ Rocker switch (control)

➑ Charging contacts

(optional)

➒ Battery compartment

(on/off switch)

8

You can use standard ear pieces together with a standard
tube (LifeTube, ThinTube) or custom-made ear pieces
together with an earhook and tube.

Standard ear pieces Size

LifeTip open or closed

LifeTip semi-open

LifeTip double

You can easily exchange the standard ear pieces
and clean the standard tube. Read more in section
"Maintenance and care".

Custom-made ear pieces

Examples:

9

Controls

With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
either have a rocker switch, or a rocker switch and a
push button.

Your Hearing Care Professional has programmed your
desired functions to the controls.

Control Left Right

Push button

Rocker switch

You can also use a remote control or a smartphone
app to control your instruments.

10

Rocker switch function L R

Press briefly:

Program up/down

Volume up/down

Tinnitus noiser level up/down

Sound balance

Focus selection (spatial configurator)

Sound mixer (audio input)

Press long:

Standby/turn on

Program up/down

Press very long:

Standby/turn on

L = Left, R = Right

Push button function L R

Press briefly:

Program change

Press long:

Standby/turn on

L = Left, R = Right

11

Push button and rocker switch function L R

Lock/Unlock the controls
Read more in section "Locking the controls".

L = Left, R = Right

Settings

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

12

Features

Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".

AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".

The tinnitus noiser generates a soft noise to distract
you from your tinnitus.

To recharge batteries in hearing instruments with
charging contacts, simply place the instruments in
the charger. After charging, the charger dehumidifies
the hearing instruments.

The e2e wireless functionality enables simultaneous
control of both hearing instruments.
Read more in section "Wireless functionality".

13

When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace or recharge the
battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended
batteries.

Battery size: 13

■ Always use the correct battery size for your hearing

instruments.

■ Remove the batteries if you intend not to use the

hearing instruments for several days.

■ Always carry spare batteries.

■ Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

Batteries

14

Replacing batteries

Removing the battery:

X Open the battery compartment.

X Use the magnet stick to pull out the

battery. The magnet stick is available
as an accessory.

15

Inserting the battery:

X If the battery has a protective film, remove it

only when you are ready to use the battery.

X Insert the battery with the "+" symbol

facing up (refer to the picture).

X Carefully close the battery compartment. If you feel

resistance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by
force. It can be damaged.

Recharging rechargeable batteries

Charge rechargeable batteries before first use.

X To charge the batteries, follow the instructions in the

charger’s user guide.

After many recharging cycles, the battery lifetime may
reduce. In this case, replace the rechargeable battery with
a new one. To do so, follow the instructions for replacing
batteries.

16

Turning on and off

You have the following options to turn your hearing
instruments on or off.

Via battery compartment:

X Turning on: Close the battery compartment.

The default volume and hearing program are set.

X Turning off: Open the battery compartment to the first

catch.

Via push button or rocker switch:

X Turning on or off: Press and hold the push button or

the rocker switch for several seconds. Refer to section
"Controls" for the settings of your controls.

After turning on, the previously used volume and
hearing program remain set.

Via remote control:

X Follow the instructions in the remote control's user

guide.

After turning on, the previously used volume and
hearing program remain set.

Daily use

17

When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.

When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.

The "power-on delay" can be activated by your Hearing
Care Professional.

18

Inserting and removing the hearing instruments

Your hearing instruments have been fine-tuned for your
right and left ear. Colored markers indicate the side:

■ red marker = right ear

■ blue marker = left ear

Motion SX, Motion SA Motion PX

Inserting a hearing instrument:

X Hold the tube close to the ear piece.
X Carefully push the ear piece

into the ear canal

➊

.

X Twist it slightly until it sits

well.

Open and close your mouth
to avoid accumulation of air
in the ear canal.

X Lift the hearing instrument

and slide it over the top of
your ear

➋

.

19

CAUTION

Risk of injury!

X Insert the ear piece carefully and not too deeply

into the ear.

■ It may be helpful to insert the right hearing

instrument with the right hand and the left
hearing instrument with the left hand.

■ If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:

X Bend the retention strand and

position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

20

Removing a hearing instrument:

X Lift the hearing instrument

and slide it over the top of
your ear

➊

.

X Hold the tube close to

the ear piece and pull the
ear piece out carefully

➋

.

CAUTION

Risk of injury!

X In very rare cases the ear piece could remain in

your ear when removing the hearing instrument.
If this happens, have the ear piece removed by a
medical professional.

Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".

21

Adjusting the volume

Your hearing instruments automatically adjust the volume
to the listening situation.

X If you prefer manual volume adjustment, press the

rocker switch briefly or use a remote control.

Refer to section "Controls" for the setting of the
rocker switch.

An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.

22

Changing the hearing program

Depending on the listening situation, your hearing
instruments automatically adjust their sound.

Your hearing instruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.

X To change the hearing program, press the push button

or the rocker switch, or use a remote control.

Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.

If the AutoPhone function is activated, the hearing
program switches automatically to a telephone
program when the telephone receiver is close to
the ear.

Read more in section "On the phone".

Further adjustments (optional)

The controls of your hearing instruments can also be
used to change, for example, the sound balance or the
tinnitus noiser level. Sound balance allows you to adjust
the bass and treble to your preferences.

Refer to section "Controls" for the setting of your controls.

23

Locking the controls (optional)

To prevent any accidental operation you can lock the
controls. When the controls are locked, both push button
and rocker switch are disabled.

X To lock the controls, press the top of the rocker switch

and hold it. Simultaneously press the push button on
the same hearing instrument for 3 seconds.

X To unlock the controls, press the bottom of the

rocker switch and hold it. Simultaneously press the
push button on the same hearing instrument for
3 seconds.

Whether this function is configured for your hearing
instruments is listed in section "Controls".

24

Setting the focus (optional)

If you want to focus more directly on your conversation
partner in front of you, or if you want to listen to the
broader environment – the spatial configurator gives you
control over your listening preference.

You can select different levels – from "focus to frontal
position" (left picture) to "middle position" (center picture)
to "hear all around" (right picture).

Prerequisites:

■ You need to wear two hearing instruments.

■ On one of your hearing instruments the rocker switch

needs to be set for the spatial configurator.

Refer to section "Controls" for the setting of the
rocker switch.

With a suitable remote control and smartphone app you
have even more control options.

Special listening situations

25

Setting the focus manually:

X If you have several hearing programs, change to

hearing program 1.

X Press the rocker switch that is set for this function.

The mid level is active by default.

X Press the upper rocker switch to focus more to the

front, or the lower rocker switch to listen to the
broader environment.

This function is intended for unique and temporary
listening situations. The hearing instruments thus return
automatically to the automatic setting of program 1 if
the sound environment changes significantly or after
approximately 45 minutes. You can also exit the spatial
configurator mode.

Exiting spatial configurator mode:

X Toggle to the minimum or maximum level.

An optional signal tone can indicate the minimum and
maximum level.

X Toggle one step further.

The same signal tone as for changing the hearing
program is played, indicating that you have exited the
spatial configurator mode.

26

On the phone

When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing instrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.

Telephone program

You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to configure a
telephone program.

X Switch to the telephone program whenever you are on

the phone or use the automatic program switch.

If a telephone program or the automatic program
switch are configured for your hearing instruments, it
is listed in section "Settings".

27

Automatic program switch (AutoPhone)

Your hearing instrument can automatically select the
telephone program when you bring the telephone
handset close to the hearing instrument. When you are
finished speaking on the phone, move the handset away
from the hearing instrument and microphone mode will
re-set itself.

If you want to use this function, ask your Hearing Care
Professional to do the following:

■ Activate the AutoPhone function.

■ Check the telephone receiver’s magnetic field.

For the automatic program switch, your hearing
instrument detects the telephone receiver’s magnetic
field. Not all telephones produce a magnetic field
strong enough to activate the AutoPhone function. In
this case, you can use the Siemens AutoPhone magnet,
which is available as an accessory, and attach it to the
telephone receiver.

See the AutoPhone magnet user guide for instructions on
how to position the magnet.

NOTICE

Use the approved AutoPhone magnet only. Ask
your Hearing Care Professional for this accessory.

28

Audio induction loops

Some telephones and public places like theatres offer the
audio signal (music and speech) via an audio induction
loop. With this system, your hearing instruments can
directly receive the desired signal – without distracting
noise in the environment.

You can usually recognize audio induction
loop systems by certain signs.

Ask your Hearing Care Professional to configure a telecoil
program.

X Switch to the telecoil program whenever you are in a

place with an audio induction loop.

If a telecoil program is configured for your hearing
instruments, it is listed in section "Settings".

Telecoil program and remote control

NOTICE

For instruments with wireless connectivity:
When the telecoil program is active, the remote

control may cause a pulsing noise.

X Use the remote control with a distance greater

than 10 cm (4 inches).

29

Audio input (FM system)

With an audio input you can connect your hearing
instruments to an FM system. An FM system consists of a
transmitter and a receiver. It gathers speech at the voice
source (via a separate microphone) and transmits the
sound directly to the hearing instruments.

The signal is clearer and unaffected by poor room
acoustics. This can be useful for adults in difficult listening
situations and for children in classrooms.

Most FM systems allow for coupling with audio devices
like an MP3 player.

Notes:

■ The battery compartment with audio input is

available as an accessory only for Motion SA hearing
instruments.

As an alternative, you can use an audio streaming
device (accessory) with a plug for FM receivers.

■ Ask your Hearing Care Professional to configure your

hearing instruments, for example:

□ Adjust the mix of the audio input signal with

surrounding sounds.

□ Configure the rocker switch so that you can select

between audio input signal only, surrounding sound
only, or a mix of both signals.

30

WARNING

Risk of electric shock!
To prevent very rare cases of electric shock:

X Use the audio input only with battery operated

devices or FM systems.

WARNING

Risk of electric shock!

X Connect audio input only to a device conforming

to IEC 60065, the IEC-Norm for audio, video and
other electronic devices.

31

To prevent damage it is important that you take care of
your hearing instruments and follow a few basic rules,
which will soon become a part of your daily routine.

Hearing instruments

Drying and storage

X Dry your hearing instruments overnight.

X Ask your Hearing Care Professional for recommended

drying products.

X For longer periods of non-use, store your hearing

instruments with open battery compartment and
batteries removed in a drying system to avoid the
adverse effects of moisture.

Cleaning

Your hearing instruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing instruments or cause personal injury.

X Clean your hearing instruments daily with a soft, dry

tissue.

X Never use running water or immerse the

devices in water.

X Never apply pressure while cleaning.

X Ask your Hearing Care Professional for recommended

cleaning products, special care sets, or more
information on how to keep your hearing instruments
in good condition.

Maintenance and care

32

Ear pieces and tubes

Cerumen (ear wax) may accumulate on the ear pieces.
This may affect sound quality.

■ For hearing instruments with a standard tube

(LifeTube, ThinTube):

Clean the ear pieces daily, clean the tubes as required.

Exchange the ear pieces and tubes approximately
every three to six months, or sooner if you notice
cracks or other changes.

■ For hearing instruments with earhook:

Clean the ear pieces daily.

Ask your Hearing Care Professional to clean the tubes
or to exchange the ear pieces and tubes as needed.

Cleaning ear pieces

X Clean the

ear piece upon
removal with
a soft and dry
tissue.

This prevents
cerumen
becoming
dry and
hardening.

X Never use running water or immerse the ear piece in

water.

33

Cleaning tubes

Never use running water or immerse the tube in water.

You can clean standard tubes (LifeTube, ThinTube)
using a special cleaning wire. Ask your Hearing Care
Professional for suitable cleaning wires.

X Screw off the tube.

X Carefully insert the cleaning wire into the tube

➊

.

X Push the cleaning wire all the way through the

tube

➋

.

૝

૜

X Wipe away any cerumen or debris that is dislodged

from the tube.

X Completely remove the cleaning wire from the tube.

X Screw the tube onto the hearing instrument.

CAUTION

Risk of damage to ear canal and ear drum.

X Always remove the Life Cleaning Wire from

the tube before reattaching it to your hearing
instrument.

34

Exchanging standard ear pieces (LifeTip)

X Pull off the used ear piece

and plug on the new
ear piece.

Exchanging standard tubes (LifeTube, ThinTube)

X Unscrew the used tube

and screw the new
tube on.

Professional maintenance

Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.

Custom-made ear pieces and wax filters should be
exchanged as needed by a professional.

Ask you Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

35

Safety information

For more safety information, refer to the safety manual
supplied with the device.

Wireless functionality

Your hearing instruments are equipped with wireless
functionality. This provides synchronization between your
two hearing instruments:

■ If you change the program or volume on one

instrument, the other one is automatically changed,
too.

■ Both hearing instruments automatically adapt to the

listening situation simultaneously.

Wireless functionality enables the use of a remote control.

Accessories

The type of available accessories depends on the
instrument type. Examples are: a remote control, an
audio streaming device, or a smartphone app for remote
control.

Consult your Hearing Care Professional for further
information.

Further information

36

Symbols used in this document

Points out a situation that could lead to serious,
moderate, or minor injuries.

Indicates possible property damage.

Advice and tips on how to handle your device better.

Troubleshooting

Problem and possible solutions

Sound is weak.

■ Increase the volume.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Clean or exchange the tube and the ear piece.

Hearing instrument emits whistling sounds.

■ Reinsert the ear piece until it fits securely.

■ Decrease the volume.

■ Clean or exchange the ear piece.

Sound is distorted.

■ Decrease the volume.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Clean or exchange the tube and the ear piece.

37

Problem and possible solutions

Hearing instrument emits signal tones.

■ Replace or recharge the empty battery

(depending on the battery type).

Hearing instrument does not work.

■ Turn the hearing instrument on.

■ Gently close battery compartment completely.

■ Replace or recharge the empty battery

(depending on the battery type).

■ Make sure the battery is inserted correctly.

■ Power-on delay is active. Wait several seconds and

check again.

Consult your Hearing Care Professional if you encounter
further problems.

38

Service information

Serial numbers

Left:

Right:

Service dates

1:

2:

3:

4:

5:

6:

Your Hearing Care Professional

Date of purchase:

39

Country-specific information

www.bestsound-technology.co.uk

Legal Manufacturer

Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone [phone]

Document No. A91SAT-02508-99T01-7600 EN
Order/Item No. 109 313 85 | Master Rev01, 12.2014
© Siemens AG, 02.2015 | JN7434 | Printed in the UK

Manufactured by Sivantos GmbH
under Trademark License of Siemens AG.

United Kingdom

Sivantos Limited
Platinum House
Sussex Manor Business Park
Gatwick Road
Crawley, West Sussex RH10 9NH
Phone [phone]