Siemens CX 65 Service Manual

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Local Service Organization Service Manual

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CX65 Level 2 Service Manual

Table of Contents

1 GPRS (GENERAL PACKET RADIO SERVICE)……….3

2 K JAVA APPLICATION……………………………………………………………….4

3 KEY FEATURES……………………………………………………………………….5

4 COMPARISON WITH PERVIOUS PRODUCT...……………………………………7

5 ACCESSORIES……………………………………………………………………......8

6 UNIT DESCRIPTION CX65..………..……………………………………………….10

7 DISASSEMBLYOF CX65......………………………………………………………..14

8 REASSEMBLY OF CX65….………………………………………………………...17

9 MOBILE SOFTWARE PROGRAMMING…………………………………………..18

10 SIEMENS SERVICE EQUIPMENT USER MANUAL……………………………..21

11 JPICS INTERNET.……………………………………………………………………22

12 INTERNATIONAL MOBILE EQUIPMENT IDENTITY, IMEI…….………………..28

13 GENERAL TESTING INFORMATION……………………………….……………..29

Annex 1……………………………………………………………………………….……….34

Annex 2…………………………………………………………………………….………….35

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1 GPRS (General Packet Radio Service)

GPRS is a new non-voice value added services that allows information to be sent and received across a GSM mobile telephone network. It supplements today’s Circuit Switched Data (CSD) and Short Message Services (SMS). GPRS involves overlaying a packet based air interface on the existing circuit switched GSM network. This gives the option to use a packet-based data service. The information is split into separated but related “packets” before being transmitted and reassembled at the receiving end. Theoretically, maximum speeds of up to 171.2 kilobits per second (kbps) are achievable with GPRS using all eight timeslots at the same time. This is about 3 times as fast as the data transmission speed possible over today’s fixed telecommunications networks and 10 times as fast as current Circuit Switched Data services on GSM networks

Example: Cell with 1 Frequency channel: 1 physical channel for signaling, 4 physical channels for Circuit switched and 3 physical channels for Packet switched.

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2 K-Java Application

Java-based game system

Java Application Manager

(JAM)

RAM for Java applications Available RAM for Java

MIDP 1.0, CLDC 1.0 As SL45i, including

Application launcher and download manager.

Supports HTTP-based OTA download of applications over GPRS and CSD.

applications (i.e. Program code and data) during application runtime:

Minimum 100 Kbytes (Has to be taken as working assumption for application development).

Goal: 145 Kbytes as SL45i (not committed)

performance optimizations from SL45i-Infusio.

yes

‘OEM extensions’ Proprietary API extension as

SL45i. Including ‘Siemens Game API’

HTTP API over GPRS Sl45i: only CSD yes

3 Key Features

yes

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Bands

Battery

Stand-by Time

Talk Time

SIM Card

GSM Antenna

Receiver Sensitivity

Transmitter Power

• Triple Band E-GSM 900 / GSM 1800 / GSM 1900

• GPRS Multi Class 10

• Li-Ion Battery Pack

• Nominal Voltage : 3.7V

• Nominal Capacity : 800 mAh

• GSM Capacity : 700 mAh

• Power Input : 1.8A (0.6 ms) / (4 ms)

• Cut-off Threshold : 3.2V

• Approx. 250 h / Li-Ion (measured at BSPAMFRMS = 9;

Number of neighboring cells = 0)

• Best case approx. 5 hours (lowest output level with DTX

• Worst case approx. : 2.0 hours (highest output level with DTX)

Condition for DTX : 40% user talk time

• Small (”Plug In”) 3V SIM card (Phase II)

•

To insert the SIM card, the battery pack must be removed.

• A triple band PIFA antenna will be an integral part of the

mobile phone.

• EGSM: -102 dBm (-104dBm-15.2) (Specification; static

& with fading)

•

PCN : -102 dBm (Specification; static & with fading)

The reception sensitivity must comply with the corresponding GSM recommendations in all operating conditions (temperature, battery level ...).

•

EGSM: measurements according typical sensitivity are not yet available.

•

PCN: measurements according typical sensitivity are not yet available

Measurement values are referred to the external antenna connector.

• EGSM: nominal 2W (Specification: Class 4 Mobile phone)

• PCN: nominal 1W (Specification: Class 1 Mobile phone)

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Transmitter output characteristics is according to GSM 11.10 specification implying all specified operating conditions (temperature, battery level ...).

Transmitter set points will be specified for GSM and PCN when typical values and statistical values become available.

Speech Codec

Temperature Range

Display

Keypad

• Triple Rate (HR/FR/EFR) and Adaptive Multi Rate are available as standard

• -100C to +550C (Normal operation)

• -300C to +850C (Storage capability)

• Type: Full Graphic

• Resolution: 132 x 176 Pixel

• Color depth: 65K

• Technology: TFT

• Active area / mm: 29.5 x 20.0

• Visible area / mm: max. 33.0 x 23.2

• Illumination: White LED

• Contrast: Adjustable

• Frame rate: 15 frames/seconds

• Partially bridgeless

• 12-digit block (0-9, #, *) and two function keys (SEND,

END) in one block with small letters.

• ON/OFF key combined with the END key; the symbol _ (I inside O) is used as a symbol for ON/OFF.

• 2 soft keys

• Illumination color : White LED

• 6 white LEDs for keypad (2 white LEDs for night-design)

Acoustics

• Comfortable earpiece

•

Omni-directional microphone

Internet Access Camera

• Wap 2.0 Dual stack

• Integrated camera with attachable flash

• Sensor with VGA resolution: Choice of two resolutions:-

160 x 120 pixels and 640 x 480 pixels

• Photo can be viewed on the mobile’s display

Connectivity

• USB, Serial, and IrDA

4 Comparison with Previous Product

Feature L55 Tuna R65 Ulysses

Supported Systems Triple Band – EGSM 900 /

1800 / 1900

Stand-by Time Up to 250 H Up to 300 H

Triple Band – EGSM 900 / 1800 / 1900

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Talk Time Up to 5 H Up to 6 H Battery Type / Capacity Li-Ion Battery Pack

Nominal Cap. : 700 mAh Weight Approx. 84 g Approx. 90 g Volume Approx. 69 cm3 Approx. 80 cm3 Length 101 mm 108mm Width 44 mm 45 mm Thickness 18 mm 18 mm SIM Plug-in 1.8V/3 V Plug-in 1.8V/3 V Antenna Integrated Integrated Full Rate Yes Yes Half Rate Yes Yes Enhanced Full Rate Yes Yes AMR Yes Yes Fax / Data Yes Yes GPRS Yes, Class 8 Yes, Class 10 Keypad Illumination Yes Yes Display

Display Illumination Amber White Ringer Volume Level Min. 95 dB(A) @ 5 cm

FSTN full dot matrix, 5 lines

graphic

Typ. > 100 dB(A) @ 5 cm

Li-Ion Battery Pack Nominal Cap.: 800 mAh

TFT

Min. 95 dB(A) @ 5 cm Typ. > 100 dB(A) @ 5 cm

5 Accessories

For CX65, the following accessories will be available.

Description Part number

Power Supply EU L36280-Z4-C404

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Travel Charger EU L36280-Z4-C410

CD ROM CX65 L36453-Z5-C281

Travel Charger (UK) ETC-500 L36880-N5601-A104

Travel Charger (UK) ETC-510 L36880-N5601-A105

Headset with PTT HHS-510 L36880-N5601-A108

Data Cable USB DCA-510 L36880-N5601-A111

Tour Case FCT-650 C60/A60/CF65/CX65/CXT65 L36880-N5601-A149

Data Cable USB DCA-540 SX1/CX65/CXT65/CXV65 L36880-N6501-A102

Note: Visit the Communication Market for updated accessories:

https://communication-market.siemens.de/

5.1 CX65 Interface to accessories

The phone has a fully compatible interface to accessories. The connectors (I/O and RF) are identical to the L55 Family (C55, S55, A55/52, SL55, M55, and MC60).

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Mechanical interfaces are defined on the mobile phone to make sure that the accessories are compatible across the whole L55 platform.

Slim Lumberg I/O Connector

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6 Unit Description of CX65

The CX65 Ulysses is designed as a two-PCB phone with exchangeable upper-cover, exchangeable battery-cover and exchangeable keypad. The upper- and the battery-cover are lacquered plastic-parts (1-shot-molding; 1 colour), Lower-Case will not be lacquered (1-shot-molding).

6.1 Exploded View of CX65

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Display Lens

Upper Case Assembly

Keypad

SAR Frame

Display Module

Camera Module

Antenna Assembly

Lower Mounting Frame

Battery Pack

Screws

Metal Dome Foil

MMI PCB

PCB

Microphone

Vibra Motor

Battery

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CX65 Level 2 Service Manual

PCB Top Side

Speaker / Receiver

PCB

LCD Module

Camera Module

PCB Top Side

Ear

iece

PCB

Dis

Module

Camera Module

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CX65 Final Assemblies:

Upper Cover

Keypad

Inner-Block

SIM-Card

Batter

Pack

Battery

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7 Disassembly of CX65

Note: ESD concept; the internal circuits will be more susceptible to ESD because of

the use of exchangeable housing. The construction of the internal block must be/is designed, in the best possible way, to protect the circuit against sparks.

The keypad must be completely closed to prevent any occurrence of an ESD disruptive discharge.

The SIM contacts may be open, thus reachable for ESD contact discharge. This could lead to damage or destruction of the E-Gold pins.

It is a requirement for the service personnel to observe ESD protection rules while performing servicing the C60.

Step 1

Step 3

Front view of the CX 65

Step 2

Back View of the CX 65

Step 4

To remove the battery, lift the battery tab using your thumb as shown.

Push the SIM card upwards as indicated by the arrow.

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Step 5

Remove the front cover using an opening tool.

Step 7

Step 6

To remove the Upper cover, gently pull the cover upwards from the side of the phone while holding firmly the lower case as shown.

Step 8

The keypad can be separated from the front cover.

Step 9

The RF board (PCB) can be seen after removing the SAR Frame and Light Guide assembly.

To remove the SAR frame and Light Guide assembly from the lower mounting frame, unscrew the 6 screws (as indicated) with a T5 Plus screw driver (set Torque = 16 cNm).

Step 10

Separate Display module from the RF board and place it on an ESD safe material

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Step 11

Separate the Earpiece and the Camera module from

the RF board.

Step 13

Step 12

Remove the Vibra motor and MIC from the lower housing.

Fully disassembled CX65

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8 Reassembly of CX65

For the reassembly of the CX65, reverse the disassembly procedures from Step 13 to Step

1. However there are some areas to be taken note of during reassembling of the phone.

During the installation of the SIM card, make sure that the SIM card is inserted properly and that

the golden contact area is facing downwards. Insert the SIM card downwards to lock the SIM card

into position.

Installation of the SIM card

During the installation of the battery, make sure that the hinges are properly in place (See picture

below). Otherwise the battery will not be able to fit into the phone properly.

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9 Mobile Software Programming

The common mobile software available is divided into language groups. However, this

software does not contain the specific settings, such as ringing tones, greeting text, and

short dial list etc., required by the operator or service provider. Therefore, it is common to

have some menu item(s) differ in different variants or are not visible at all. These settings

are stored in different memory area of the mobile and will be activated depending on the

customer specific model or variant of the phone by a separate test step during the

production process.

Due to this separation of common mobile software and customer specific initialization, it

is possible to fulfil the demands of the market requiring customization and flexibility. As a

consequence the software programming process in the LSO is divided into two different

steps as followed:

- Software update to actual version and appropriate language group

- Programming of CUSTOMER SPECIFIC INITIALIZATION

Figure 1. CX65 Software Programming Setup

9.1 Mobile Software Updating

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The software of the mobile, R65 series is loaded from a PC directly. Hardware

interconnection between the mobile and the PC is shown in Figure 1. Because of the new

type of external connector used in X55 series (Slim-Lumberg type) an additional adaptor

cable between mobile and boot adaptor is required. Table 1 listed all the hardware

requirements

If you use the battery dummy, make sure that the power supply voltage is correctly

adjusted.

Description Part No.

Bootadapter 2000 incl. AC-Adapter, serial

L36880-N9241-A200

cable and mobile connection cable

IBM Compatible PC – Pentium -

Adapter cable – Slim Lumberg to Old F30032-P226-A1

TABLE 1. EQUIPMENT LIST FOR SOFTWARE PROGRAMMING

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9.2 Flow Chart for Software Upgrading

Plug in the Boot Adaptor to the PC and Mobile

Connect the AC adaptor to the Boot Adaptor

Power up Boot Adaptor & check LED.

OK?

YES

Start the SWUP

program

Select & Execute the "Mobile S/W"

ERROR?

YES

Check

H/W setup = S/W

S/W upgrading in

progress

ERROR?

TEST Mobile

Take note of error and repeat process

YES

Check AC Adaptor

YES

Faulty AC Adaptor

Faulty Boot

FLOW CHART FOR S/W PROGRAMMING PROCESS

OK?

Adaptor

OK?

Correct Settings

Feedback Error to Tech. Supp. Dep

END

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10 Siemens Service Equipment User Manual

Introduction

Every LSO repairing Siemens handset must ensure that the quality standards are

observed. Siemens has developed an automatic testing system that will perform all

necessary measurements. This testing system is known as:

Siemens Mobile Service Equipment

Using this system vastly simplifies the repair of the phones and will make sure that:

1. All possible faults are detected

2. Sets, which pass the test, will be good enough to return to customer.

Starting from the P35 Series, Siemens will introduce a simpler and faster testing platform

for testing a repaired Siemens mobile phone. The testing platforms are either base on

R&S CMD 53/55 or CTS55 GSM test set.

There is also test software under development for testing with the Wavetek 4201S and

the 4107 GSM test set.

Level 2.5 service software is also under development for more elaborate testing for the

repair for the L55 series mobile phone.

THE LSO WILL HAVE TO PURCHASE THE SYSTEM, CHOOSING BETWEEN THE COMPLETE PACKAGE AND SUB-SET OF IT.

A FULLY AUTOMATIC TEST PROCEDURE IS ONLY POSSIBLE IF THE COMPLETE SYSTEM IS INSTALLED.

Make sure that your CTS firmware is Version 3.01 or higher. For CMD 55 it must be Version 4.03 and higher. Please check with the Service Info SB_0500 for the CTS/CMD Hardware Options.

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11 JPICS (Java based Product Information Controlling System)

Overview

The following functions are available for the LSO:

• General mobile information

• Generate PINCODE

• Generate SIMLOCK-UNLOCK-Code

• Print IMEI labels

• Lock, Unlock and Test the BF-Bus

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The access to the JPICS server which is located in Kamp-Lintfort is protected by chip

card and in addition using secure socket layer (SSL) connection.

The JPICS server is only available for authorized users with a specially coded chip card.

These chip cards and the administration of the JPICS web server and the PICS

database-server can only be provided by the JPICS-TRUST-Center of the responsible

department in Kamp-Lintfort.

In case of any questions or requests concerning chip cards or administration of

the databases please ask your responsible Siemens Customer Care Manager.

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Installation overview

The following installation description assumes that a web browser is already installed. JPICS is tested with the following browsers

1. Internet Explorer Version 5.5 and higher

2. Netscape Version 6 and higher

For further information regarding supported browsers, browser version and supported

operating systems, see the Sun FAQ's.

Here is a step by step instruction to install all the required components:

It is necessary to follow this order!

1. Card reader (Omnikey)

2. CardOS interface (Siemens)

3. JPICS Certificates

4. Java Plugin JVM/JRE (Sun)

5. Java additional components

Every user is responsible for a proper installation matching the license

agreements.

For installation and further access you need the following:

1. The JPICS Installation-CD

2. A chip card. Chip cards can be ordered via your responsible Customer Care

Manager within Siemens.

3. A supported chip card reader (Smarty or Siemens B1) in order to access your chip

card.

Remark:

We recommend using Siemens B1 reader. Similar device to B1 is Cardman 9010.

Generate Codes

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In the module “Generate Codes“you can choose to generate:

- Master – Phonecodes

- Simlock Unlock – Codes

Master - Phonecodes

The Master – Phonecode is used to unlock blocked mobiles.

Master – Phonecodes can only be supplied for mobiles which have been delivered

in a regular manner.

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Simlock Unlock - Code

The Simlock-Unlock-Codes can only be generated if the following conditions are

given:

- Mobile must have an active Simlock inside.

- The user must be given the authorization to obtain Simlock Unlock- Codes for the

variant of the operator to which the mobile was delivered last time.

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Printing IMEI label

The module “Print IMEI label” offers the possibility to re-print IMEI labels for mobiles

again.

You are able to print 1 label in just one step.

To prevent that misaligned labels are being printed, the setting "Print test labels = " is

activated as default. After having printed a well-aligned test label you can uncheck the

setting and print the correct label.

Hint:

For correct printing of IMEI labels you must have a Zebra – label printer with special

material that fits for label printing. This printer has to be connected to local LPT1

printer port (also see Installation of IMPRINT) and MUST feature a printing resolution

of 300dpi.

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12 International Mobile Equipment Identity, IMEI

The mobile equipment is uniquely identified by the International Mobile Equipment

Identity, IMEI, which consists of 15 digits. Type approval granted to a type of mobile is

allocated 6 digits. The final assembly code is used to identify the final assembly plant and

is assigned with 2 digits. 6 digits have been allocated for the equipment serial number for

manufacturer and the last digit is spare.

The part number for the C60 is S30880-S5850-Axx-x where the last 4 letters specify the

housing and software variant.

C60 series IMEI label is accessible by removing the battery.

Re-use of IMEI label is possible by using a hair-dryer to remove the IMEI label.

On this IMEI label, Siemens has also includes the date code for production or service,

which conforms to the industrial standard DIN EN 60062. The date code comprises of 2

characters: first character denotes the Year and the second character denotes the

Month.

For example: M3

CODE YEAR MONTH CODE

2000 MARCH

N 2001 APRIL 4

P 2002 MAY 5

R 2003 JUNE 6

S 2004 JULY 7

TABLE 2 DIN EN 60062 DATE CODE

To display the IMEI number, exit code and SW/HW version, key: *#06#.

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13 General Testing Information

General Information

The technical instruction for testing GSM mobile phones is to ensure the best repair

quality.

Validity

This procedure is to apply for all from Siemens AG authorized level 2 up to 2.5e

workshops.

Procedure

All following checks and measurements have to be carried out in an ESD protected

environment and with ESD protected equipment/tools. For all activities the

international ESD regulations have to be considered.

Get delivery:

 Ensure that every required information like fault description, customer data

a.s.o. is available.

 Ensure that the packing of the defective items is according to packing

requirements.

 Ensure that there is a description available, how to unpack the defective items

and what to do with them.

Enter data into your database:

(Depends on your application system)

 Ensure that every data, which is required for the IRIS-Reporting is available in

your database.

 Ensure that there is a description available for the employees how to enter the

data.

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Incoming check and check after assembling:

!! Verify the customers fault description!!

 After a successful verification pass the defective item to the responsible

troubleshooting group.

 If the fault description can not be verified, perform additional tests to save time

and to improve repair quality.

- Switch on the device and enter PIN code if necessary unblock phone.

- Check the function of all keys including side keys.

- Check the display for error in line and row

, and for illumination.

- Check the ringer/loudspeaker acoustics by individual validation.

- Perform a GSM Test as described on page 34.

Check the storage capability:

 Check internal resistance and capacity of the battery.

 Check battery charging capability of the mobile phone.

 Check charging capability of the power supply.

 Check current consumption of the mobile phone in different mode.

Visual inspection:

 Check the entire board for liquid damages.

 Check the entire board for electrical damages.

 Check the housing of the mobile phone for damages.

SW update:

 Carry out a software update and data reset according to the master tables and

operator/customer requirements.

Repairs:

The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals. If special equipment is required the service partner has to use it and to ensure the correct function of the tools. If components and especially soldered components have to be replaced all rules mentioned in dedicated manuals or additional information e.g. service information have to be considered

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GSM Test:

 Connect the mobile/board via internal antenna (antenna coupler) and external

antenna (car cradle) to a GSM tester.

 Use a Test SIM.

 Skip GSM 900/GSM1800 or GSM1900 test cases if not performed by the

mobile phone.

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Final Inspection:

The final inspection contains:

1) A 100% network test (location update, and set up call).

2) Refer to point 3.3.

3) A random sample checks of:

- data reset (if required)

- optical appearance

- complete function

4) Check if PIN-Code is activated (delete the PIN-Code if necessary).

Basis is the international standard of DIN ISO 2859.

Use Normal Sample Plan Level II and the Quality Border 0,4 for LSO.

Remark: All sample checks must be documented.

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Annex 1

Test SIM Card

There are two different “Test SIM Cards” in use:

1) Test SIM Card from the company “ORGA”

Pin 1 number: 0000 PUK 1 : 12345678

Pin 2 number: 0000 PUK 2 : 23456789

2) Test SIM Card from the company “T-D1”

Pin 1 number: 1234 PUK : 76543210

Pin 2 number: 5678 PUK 2 : 98765432

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Annex 2

Battery Date Code overview

Varta

Date code example N 9 A VA