Siemens 2011 User Manual

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The cordless digital DECT telephone system expandable to 6 handsets

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Comfort

Gigaset 2011

Operating instructions

Please read the safety precautions outlined in these operating instructions before putting the equipment into service

ACHTUNG! Schnittkante ggf. auf Titelseite U1 nach außen versetzen wg. Falz-Ausklappseite

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Gigaset® 2011

Your guide to this manual

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

The first telephone call

Using more than one handset

Using at more than one base station

Operating with short cuts

Putting the telephone into service (➔ page 1). Conducting a call (➔ page 17).

Registering new handsets at the base station (➔ page 69). Making internal calls (➔ page 25). Holding internal consultation calls during an external calls and transferring external calls to internal extensions (➔ page 27).

Registering at a new base station (➔ page 69). Optimum settings for station search (➔ page 75).

Short cut list (➔ page 83).

Quick guide to operation

Quick reference guide (➔ page 98).

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Overview: Gigaset 2011

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

6 7

Handset rest/charging unit

Paging key (calling registered handsets)

Trunk LED (lights up when dial-up line is seized)

Battery LED (lights up when charging batteries)

Antenna

Jack for power cord

Jack for telephone cord

10 11

12 13

14 15

23 4

Earphone

Display

Display keys

Menu key

On-hook key

Dialling keypad

Star key

Recall key (flash)

Microphone

On/off/protected key

Pound key

Talk key

Ringer loudspeaker

Battery compartment (cover for removal)

Carrying clip

18 17

III

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INT

{

GO BACK

SET

COLL.CALL

RNG OFF

OFF

REDIAL

PAUSE

SVC

Overview: keys

Base station keys

Display keys assignments

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or or

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Green paging key for calling all registered handsets and for registering handsets.

Activates additional menu Selects call number from the directory Sets up internal connection Redials one of the five last numbers dialled Selects menu item or entry Adjusts (larger or smaller) Confirms Exits a menu level, cancels an action Scrolls back to the previous menu level Deletes characters Saves setting and exits Starts internal collective call Accepts queued external call Deactivates ringer for incoming call Deactivates feature Activates feature Redials the last call number Inserts pause Dialog key for using Select Services

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Overview: keys

1 - @, : and#

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

u x Menu-dependent keys (display keys)

Menu key

Dialling keys for call numbers and input keys for procedures and entering characters ("s" = blank, "." = full stop, "-" = hyphen, "a}A" = change from lowercase to upper-case) in the telephone directory

Recall key (flash) for transmitting a signal to the public tel-

ephone network or to telephone systems Key for activating/deactivating the handset or for switch-

ing on the protect feature Talk key for setting up external connections

On-hook key for clearing down connections, switching to

the basic menu or, if necessary, cancelling a function (panic function)

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Symbol

Explanation

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Overview: display symbols

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating actions and statuses are graphically displayed on the Gigaset 2000C handset.

Incoming call

Set the ringer volume

Ringer is deactivated

Set the ringer tone

Set the ringer melody

T V

×Ø

Set the handset volume

The signal tone is activated/deactivated

Range warning symbol

Battery charging status

Input cursor

Automatic backlight on/off

Handset lock on/off

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Safety precautions

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Only use approved nickel-cadmium (NiCd) batteries or nickelmetalhydride batteries (NiMH)! (➔ page 86).

Never use other batteries or ordinary (non-rechargeable) batteries.These can short circuit or destroy the battery unit (dangerous). The following labels are found on the battery compartments of the handset and charging unit:

● Avoid contact with water and fire.

● Do not dispose of old, defective batteries with ordi-

nary household refuse.

● During charging, batteries heat up. This is normal and

is not dangerous.

● Do not use non-Siemens charging units. This could

damage the batteries.

● Only use the plug-in power unit supplied (number

C39280-Z4-C67).

● If possible, do not cross the base station plugs. Oth-

erwise the voltage applied to the charging contacts may surge during storms, for example.

● Do not operate the handset in environments where

there is danger of explosion.

Only use rechargeable batteries with the poles aligned as shown.

Type as indicated in these installation instructions.

Research has shown that in certain cases, medical equipment can be affected by activated cordless telephones (DECT). A distance of at least one metre should therefore be maintained between the telephone and the medical equipment. When using cordless telephones in the vicinity of medical equipment, the regulations of the relevant institution must be observed.

VII

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Approval and conformity

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Your Gigaset 2010 has been certified by the "British Approvals Board for Telecommunications", the British office for telecommunications certification. It has been approved according to EU guideline 91/263/EWG (CTR6, CTR10) for telecommunications terminals. Anyone is permitted to connect this telephone to a telephone socket and use it at the Public Telecommunications Network in the UK. This telephone fulfils the requirements of the following EU guidelines:

CE Compliant to 89/336/EEC

73/23/EEC

(EMC Directive) and (Low Voltage Directive)

The CE marking confirms that the telephone is in compliance with the above-mentioned guidelines (CE 0188 X).

VIII

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Contents

Overview: keys ............................................................................................................................... V

Overview: display symbols .............................................................................................................VI

Step by step guide to putting into service ................................................................................ 1

Step 1: Observe the safety precautions ......................................................................................... 1

Step 2: Check the contents of the package ................................................................................... 1

Step 3: Connect the base station .....................................................................................................2

Step 4: Insert the batteries into the handset ....................................................................................3

Step 5: Charge the batteries .......................................................................................................... 3

Step 6: Check the signalling method ............................................................................................. 4

Menu-driven operation ................................................................................................................ 5

On-line menu ....................................................................................................................................8

Principal menus ................................................................................................................................9

Operating modes ....................................................................................................................... 11

On/off/protected mode ................................................................................................................ 11

Signalling method ...........................................................................................................................13

Incoming calls ............................................................................................................................ 14

Call number display ...................................................................................................................... 14

Accepting calls ............................................................................................................................. 15

External call-waiting during internal calls ...................................................................................... 16

Ending a call ................................................................................................................................. 16

Deactivating the microphone (mute function) .............................................................................. 16

External outgoing calls .............................................................................................................. 17

Calling external parties ................................................................................................................. 17

Suppressing secret numbers for redial ........................................................................................ 18

Suppressing call number display at the called party .................................................................... 18

No answer or line busy ................................................................................................................ 18

Redial ........................................................................................................................................... 19

Dialling with the directory ............................................................................................................ 19

Dialling from the call list ............................................................................................................... 20

Controlling devices with dual-tone multifrequency signalling (DTMF) ......................................... 23

Ending a call ...................................................................................................................................24

Collective ringing and internal calls ......................................................................................... 25

Making collective calls to all handsets from the base station ...................................................... 25

Making collective calls from one handset to all handsets ............................................................ 25

Making internal calls ..................................................................................................................... 25

Ending an internal call .................................................................................................................. 26

Internal consultation calls and transferring calls ................................................................... 27

Consultation calls ......................................................................................................................... 27

Transferring calls .......................................................................................................................... 28

Allowing internal parties to listen in on a call ............................................................................... 29

Creating and managing the directory ...................................................................................... 30

Entering/copying/editing/deleting call numbers/names ..................................................................31

Copying numbers ......................................................................................................................... 32

Deleting the directory ................................................................................................................... 33

Available memory ...........................................................................................................................34

Copying an entry/directory ........................................................................................................... 34

Administering the redial memory ............................................................................................ 35

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Contents

Input function ............................................................................................................................. 37

Entering names and numbers ...................................................................................................... 37

Entering letters, special characters, and digits ............................................................................. 41

Important basic settings ........................................................................................................... 43

Changing the base code/PIN ........................................................................................................ 43

Resetting the base station to the factory defaults .........................................................................45

Resetting the Gigaset 2000C handset to the factory defaults .......................................................46

Operating in a telephone system ...................................................................................................47

Individual base station settings ............................................................................................... 50

Switching the base station ringer off and setting the ringer volume ........................................... 50

Activating/deactivating music on hold ............................................................................................51

Setting the base station ringer tone ............................................................................................. 51

Individual handset settings ....................................................................................................... 52

Setting the handset volume ......................................................................................................... 52

Ringer settings ...............................................................................................................................53

Activating/deactivating automatic backlight ................................................................................. 54

Automatic call acceptance ............................................................................................................ 54

ISDN configuration ....................................................................................................................... 54

Activating/deactivating notification and warning tones ..................................................................55

Baby alarm ................................................................................................................................... 57

Baby alarm level .............................................................................................................................58

Selecting a language .................................................................................................................... 58

Select services ............................................................................................................................. 59

Displaying call duration ............................................................................................................. 60

Activating/deactivating call duration display ................................................................................. 60

Gigaset 2011 lock functions ...................................................................................................... 61

Activating/deactivating the lock for outgoing calls ....................................................................... 61

Emergency calls when the system is locked ............................................................................... 61

Barred numbers for handsets ........................................................................................................63

Activating/deactivating the call number lock ..................................................................................65

Setting trunk access for the handset .............................................................................................66

Lock functions on the handset ................................................................................................. 67

Activating/deactivating the handset lock ...................................................................................... 67

Handset display with active lock ....................................................................................................68

Registering/de-registering more than one handset at the base station .............................. 69

Registering a Gigaset 2000C handset at a base station ............................................................... 69

De-registering a handset from a base station .............................................................................. 70

Operating more than one handset ........................................................................................... 71

Call allocation for incoming calls ................................................................................................... 71

Naming handsets ......................................................................................................................... 73

Operating at more than one base station ............................................................................... 74

Selecting the best station ..............................................................................................................75

Setting the preferred or fixed station ........................................................................................... 75

Base station names ........................................................................................................................76

De-registering a base station ....................................................................................................... 76

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Contents

Short cuts ................................................................................................................................... 77

Descriptions with example ........................................................................................................... 77

Short cut menu ............................................................................................................................ 77

New entry ......................................................................................................................................78

Editing an entry ............................................................................................................................ 80

Deleting an entry .......................................................................................................................... 80

Displaying an entry .........................................................................................................................81

Deleting all entries ....................................................................................................................... 81

Available memory ......................................................................................................................... 81

Copying an entry/memory ..............................................................................................................82

Starting a short cut .........................................................................................................................83

Default short cuts ......................................................................................................................... 83

Short cut list ...................................................................................................................................84

Important notes on putting into service and operation ........................................................ 85

Installing the base station ............................................................................................................. 85

Notes on operating the handset .....................................................................................................86

Operating with the Gigaset 2000S (1000S) handset ......................................................................89

Maintenance ................................................................................................................................ 89

Connecting the telephone socket ..................................................................................................90

Technical data ................................................................................................................................91

Third party use/disposal .................................................................................................................92

Warranty ....................................................................................................................................... 92

Procedure in the case of malfunctions ...........................................................................................93

Contact person ............................................................................................................................. 94

Overview: signal tones ...................................................................................................................95

Special accessories .................................................................................................................... 96

Quick reference guide handset Gigaset 2000C ....................................................................... 98

Index ............................................................................................................................................ 99

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Step by step guide to putting into service

The Gigaset 2011 base station must be connected before you can put the handset into service.

Please follow the step-by-step instructions for putting the handset into service.

Step 1: Observe the safety precautions

Please read the safety precautions outlined in these operating instructions before putting the equipment into service.

Step 2: Check the contents of the package

The default package contains:

● a Gigaset 2011 base station (see label with CE symbol

on the underside of the base station),

● enhanced Gigaset 2000C handset (see imprint on the

rear of the handset),

● a telephone cord with Mini-Western plug,

● a power cord with Mini-Western plug and BT plug

C39280-Z4-C67,

● a cover for the handset’s battery compartment,

● a carrying clip for the handset,

● two batteries,

● operating instructions.

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Step by step guide to putting into service

Step 3: Connect the base station

Power cord

Telephone cord

Underside of base station housing

Telephone cord

Power cord

Insert the Mini-Western plug on your telephone cord into the base station. The jack on the underside of the base station is identified by the following symbol:

Insert the plug on your telephone cord into the telephone socket.

Insert the Mini-Western plug on your power cord into the base station. The jack on the underside of the base station is identified by the following symbol:

Insert the power cord on your power supply unit into a mains socket (220/230 V).

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Step by step guide to putting into service

Step 4: Insert the batteries into the handset

The handset is powered by two batteries.

Battery compartment cover

Battery compartment with batteries

Hold the handset with the keypad facing downwards. Insert the batteries into the battery compartment.

Make sure that the +/– battery poles are aligned correctly. The +/– marks on the label in the battery compartment must be aligned with the +/– marks on the batteries.

The handset will not work and may even be damaged if the batteries are incorrectly inserted.

Slide the cover of the battery compartment downwards into the grooves on the handset and close the compartment. For more information on charging/operating times and battery use, see ➔ page 86.

Step 5: Charge the batteries

To charge the batteries place the handset in the rest on the base station. The charging contacts on the base of the handset must touch the contacts in the base station. It does not matter whether the keypad is facing up or down.

If you have correctly inserted the handset, the LED below the battery symbol on the base station will light up.

You must charge the batteries before you can make any telephone calls or define settings. We recommend that the batteries be charged for 16 hours without interruption, e.g. overnight, for the initial start-up.

For more information on the use of batteries (➔ page 86).

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REDIAL

SET

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Step by step guide to putting into service

Step 6: Check the signalling method

Telecom telephone lines can operate with the following signalling methods:

● Dial pulsing (DP)

● Dual-tone multifrequency signalling (DTMF)

Your Gigaset 2011 is set to DTMF signalling by default.

Checking your own telephone’s signalling method

Press the Talk key. You will hear the dial tone (on-hook sig-

nal). Press any digit, e.g. 2. If you can still hear the dial tone

(on-hook signal), you must set the signalling method to

dial pulsing (DP).

Setting dial pulsing

Press the menu key on the keypad.

Press the left display key until Service is displayed. Press the right display key for OK to confirm your selection.

Initiate the procedure. Enter the four-digit base code; (factory default: "0000")

(➔ page 43). Set dial pulsing (DP).

@33

The settings "DTMF/Flash" or "DP" are only needed to operate your Gigaset 2011 at the main station telephone. The other signalling method settings are intended for operating Gigaset 2011 in telephone sys- tems (➔ page 47).

Gigaset 2011 is ready for operation.

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{

Settings

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Menu-driven operation

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Menu-driven operation

Press the . key to activate the local menu of the enhanced Gigaset 2000C handset (off-line).

Menu structure

Handset Lock

Short Cut Baby Alarm

WEITER

{

The first menu level appears when the menu has been activated with .. Three lines of available menu items are shown in the display. The first menu item is highlighted. This menu item is selected.

Use to scroll down to the next menu item. The broken line indicates the end of the menu. If this line is selected, you can return to the start of the menu by pressing

Press to confirm the selected menu item. Press to jump back from a sub-menu to the original menu item selected. Press . to quit the menu from the top level. The off-line display appears.

For an overview of the main menu and sub-menus, ➔ page 9.

The menu structure is hierarchical.

Settings

Service

-----------------

WEITER

{

If you select in the main menu, for example, you will access a sub-menu with settings options.

Handset Volume

Ringer Options Register

WEITER

{

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{

GO BACK

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Menu-driven operation

Moving to higher menu levels and exiting a menu

When your are in the top menu level, you can exit the menu by pressing .. If you are at a lower menu level, you can move up one level by pressing without saving any settings made. When you reach the end of a menu (indicated by a broken line) the and keys merge and become the ,key. Press this key to exit the menu level. When you return to the higher menu, the activating menu is displayed in reverse video in the first place on the display.

Use the on-hook key a to exit all functions without saving changes and return to the off-line display (panic function).

Activating the additional menu

An additional menu is available in some menus (e.g. redial menu). This can be activated by pressing .

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

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Settings

Handset Settings

Beeps

Confirm Beep

{

OFFOKOFF

{

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Displays in the operating instructions

x x x x x x

u u u u

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Menu-driven operation

The selection of a function in one of the menus or submenus is depicted using symbols. The following inputs, for example, must be made to deactivate the confirmation beep:

Press the menu key. Scroll to and confirm. Scroll to and confirm. Scroll to and confirm. Scroll to and confirm. Exit menu without saving changes. Press / to deactivate/activate the key confirma-

tion beep.

Abbreviated presentation

When describing procedures in these operating instructions, the route to the "target menu item" is abbreviated.

Settings

x u

Handset Settings

Press / to deactivate/activate the confirmation beep.

Exit menu without saving changes.

Abbreviated presentation when activating the menu with a display key

If you want to activate New Entry, for example, in the directory menu using the display key, the presentation is as follows:

New Entry

Beeps

Confirm Beep

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(Example: handset volume

{

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Menu-driven operation

On-line menu

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Once you have seized a line (c key), an on-line menu is

displayed when you press .. You can select the following menu items:

Select Services Directory Internal Call Short Cut Switch to Tone Handset Volume Service

Display keys assignment is controlled by the base station in on-line mode. Dual key assignment is deactivated during a call.

Example of menu operation during a telephone call

You can set the handset volume to one of three levels via the on-line menu during a call:

Level 1 ... level 3 = handset volume low ... high

Handset Volume

u or x

Factory default: level 1 (normal/low).

(tmeans: scroll with

The following is displayed:

Handset Vol. 2

{

Set the handset volume and confirm.

Exit the menu without saving changes.

confirm with

is set at level 2)

)

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Main menu

Principal menus

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Menu-driven operation

If an arrow in the diagram points directly to a menu or a function with a name, you can select this item by

● pressing or

● automatically by entering a character

Menus or functions that contains the characterW in the header can be reached by pressing .

Press . to select.

Press to activate the directory.

Press to activate the redial list.

Handset Lock Short Cut Baby Alarm Select Base Settings Service

Directory menu

Dial Number New Entry Edit Entry Delete Entry Display Entry Copy Entry Delete Directory Copy Directory Available Memory

Redial menu

Dial Number Copy Number Edit Number Delete Number Display Number

Menu: Handset Lock

Short Cut menu

S➔ page 57

Menu: Select Base

Menu: Settings

S➔ page 30

S➔ page 35

S➔ page 67

S➔ page 77

S➔ page 76

S➔ page 52

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Menu-driven operation

Settings

S➔ page 52

Settings

Handset Volume Ringer Options Register Base Settings Handset Settings

Ringer Options

Ringer Volume Ringer Tone

Base 1 Base 2 Base 3 Base 4 Base 5 Base 6

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

S➔ page 53

S➔ page 69

Base Settings

Office Warehouse Apartment

Handset Settings

Beeps

✓Auto Backlight ✓Auto Talk ✓Select Services

Change PIN Language BabyAlarmLevel Initialization

S➔ page 76

(registered bases only)

✓Key Beeps ✓Batt. Low Beep

S➔ page 54 S➔ page 54

S➔ page 59 S➔ page 44

S➔ page 58 S➔ page 45

Range Warning

✓Confirm Beep ✓Error Beep

In Range Beep

✓German

English French Italian Spanish Portuguese Dutch

Beeps

Language

S➔ page 55

S➔ page 58

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Operating modes

On/off/protected mode

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating modes

You can switch your handset

● to protected mode,

● off,

● and on (again).

When the handset is in protected mode, it is protected against inadvertent use. The handset switches on automatically to receive incoming calls. If you want to make an outgoing call, you will have to switch the handset on first.

When the handset is switched off, incoming calls are not signalled. If you want to make an outgoing call, you will have to switch the handset on first.

Protected mode is useful, for example, if you carry your handset is your pocket.

To preserve the batteries, we recommend that you switch off the handset if you move outside the base station radio range.

If your handset was switched on and outside the radio range for an extended period of time, you can speed up the process of "finding" the base station again by switching it off for a moment and then on again.

Switching the handset to protected mode

Press the handset button briefly. You will hear a positive

confirmation beep. If the handset is in protected mode, the following message appears on the display:

Keypad locked

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Operating modes

Switching on the handset

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

When the handset is in protected mode:

Press the handset button briefly. You will hear the positive confirmation beep. The following message appears on the display when the handset is switched on:

Base 1

Handset vol.

When the handset is switched off:

Press the handset button briefly. You will hear the positive confirmation beep. The symbol\ flashes on the display. Wait until the symbol stops flashing. The handset is activated.

Replace the handset in the base station charging unit.

The symbol \ is displayed. The handset is activated.

INT z

Switching off the handset

Press the handset button until the display goes out com-

pletely. You will hear the positive confirmation beep.

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REDIAL

SET

REDIAL

SET

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Signalling method

Telecom telephone lines can operate with the following signalling methods:

● Dial pulsing (DP)

● Dual-tone multifrequency signalling (DTMF)

Your Gigaset 2011 is set to DTMF signalling by default.

If your telephone line is connected to a digital switch, you can use both dial pulsing and DTMF signalling. In this case, leave the default DTMF setting or reset it, for example, after relocating your handset.

Checking the signalling method of your telephone line

Press the Talk key. You will hear the dial tone.

Press any digit, e.g. 2. If you still hear the same dial tone,

you must switch the signalling method to dial pulsing (DP).

Operating modes

Setting the signalling method

Service Initiate the procedure.

@33

@37

(tmeans: scroll with

confirm with

Initiate the base function. Enter the four-digit base code (factory default: "0000")

(➔ page 43). Set to dial pulsing.

Set to DTMF.

)

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Incoming calls

Call number display

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

An incoming call is indicated by the ringer (bell symbol) and appears on the display. If the network carrier supports call number display (CLIP), the external caller’s number is shown on your handset display. The following messages can be displayed

● The call number is displayed

08972244667

RING OFF

● A name is displayed

If the external caller’s number is entered in the handset’s directory, the name associated with the number is displayed. In this case, the number stored must be identical to the call number (national and international prefix included).

Durand, Paris

RING OFF

● Special case

If the external caller suppresses his/her call number (CLIR), the following entry is displayed:

*xxx*

RING OFF

● Call number display is not supported

External call

RING OFF

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RNG OFF

Accepting calls

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Incoming calls

● Internal call

The following example shows a call from mobile unit 2.

Internal call 2

RING OFF

Calls can be accepted as long as the call symbol is displayed.

You can switch off the ring tone.

When the handset is in the base station or charging unit:

Remove the handset from the charging unit. You are connected.

Automatic call acceptance by removing the handset from the charging unit is an adjustable setting (➔ page 54). If you have switched this function off, you must press the c button when you remove the handset from the charging unit.

When the handset is not in the base station or charging unit:

Press the Talk key on the handset. You are connected

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INT

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Incoming calls

External call-waiting during internal calls

The call waiting beep signals an external call while an internal call is in progress. Your internal connection is cleared down if you accept the external call. The external call is signalled on the display:

EXTERN INTERN

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

You accept the external call immediately.

Disconnect the internal call. You will hear the ring tone.

Accept the external call.

Ending a call

Replace the handset in the base station or charging unit. The line is disconnected.

Clear down the connection.

If the handset was in protected mode, it remains in this mode after you press a.

Deactivating the microphone (mute function)

You can deactivate the microphone while an external call is in progress. This allows you to consult other people in the room while the external party is on hold. The external party cannot what you are saying and will hear music.

Set up a connection. The microphone is deactivated. Hold consultation with

people in the room. Activate the microphone. You are reconnected with the

external party.

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External outgoing calls

Calling external parties

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

External outgoing calls

Press the Talk key. You will hear the on-hook signal.

Enter the required call number using the dialling keypad.

The number you have entered is shown on the display, e.g.:

EXTERN

0043123456

INT

You will hear the ring tone.

PAUSE

Suffix dialling

If you have dialled the call number of a switch, for example, you can now suffix-dial an extension manually. You can also suffix dial a call number from the directory or the call list.

Dialling with call number checking (en-bloc dialling)

En-bloc dialling allows you to check and correct the external call number (max. 32 digits) entered before it is dialled. The input function is activated with call number checking (➔ page 37).

Enter the required call number. The number you have en-

tered is shown on the display, e.g.:

0043P123456

You can correct the number entered with the input function,

Press the Talk key within 30 seconds to seize the line. The

call number is dialled. You will then hear the ring tone.

(tmeans: scroll with

Dial

The call number is dialled. You can leave the additional menu without dialling by pressing .

confirm with

)

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kap06.fm5

External outgoing calls

Manually inserting a pause

Pause

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

If you repeatedly get the busy signal after entering the country code, for example, when dialling en-bloc, insert a pause (3seconds) between the country code and the call number:

(tmeans: scroll with

The pause "P" appears on the display.

confirm with

)

0043P123456

Suppressing secret numbers for redial

Call numbers dialled are stored in a redial list. Suffix-dialled numbers, e.g. extensions, and any secret "service numbers" that may follow are also entered in the redial list along with the call numbers. To avoid transferring secret numbers, activate "TempSwitchToTone", for example, after entering the extension (➔ page 23). You telephone is then set to DTMF signalling.

Suppressing call number display at the called party

To suppress call number display at the called party’s telephone, use a T-Net services sequence. Your telephone must be set to DTMF signalling.

Press the Talk key.

:31#

Enter the T-Net service sequence for call number suppression, wait until you hear the dial tone and then

enter the call number.

The feature must be supported by the network provider.

No answer or line busy

Replace the handset in the base station or charging unit. The connection is cleared down.

Clear down the connection.

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REDIAL

{

kap06.fm5

Redial

Repeating the last number dialled

Press the Talk key.

Repeating one of the last five call numbers

Dial Number

Press the Redial key: the last number called is redialled.

You can call up a list of numbers for redial by pressing ferent numbers you called, including numbers which were

dialled from the directory. Select the desired call number.

Press the Talk key. The number is dialled.

(tmeans: scroll with

Quit the additional menu and the redial list by pressing

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

External outgoing calls

. You will be presented with a list of the last five dif-

confirm with

)

Dialling with the directory

2 … 9

For information on further options for editing the redial list, see the chapter on administering redial on ➔ page 19.

You can store up to 100 call numbers with corresponding names in your handset directory (➔ page 30). You can search for names and dial numbers directly from the directory.

Activate directory.

Alpha

Bravo Charlie

{

Scroll to the required entry.

Enter a letter e.g. "B" – press digit key "2" twice. The directory jumps to the first entry starting with the letter "B". If there is no such entry in the directory, the directory will stay on the current entry and you will hear the error beep.

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{

kap06.fm5

External outgoing calls

Dial Number

Dialling from the call list

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Press the Talk key within 30 seconds. The call number is

dialled. You will hear the ring tone.

(tmeans: scroll with

confirm with

The number is dialled. You can quit the additional menu without dialling by pressing .

If a call attempt is unsuccessful, e.g. if the party called is absent, the calling party’s number is stored in a call list, provided this feature is supported by the network operator. This feature enables you to call back the party that was unable to reach you. You can select the call numbers from the list and set up the connection.

The call list has the following properties:

● it can contain up to 10 call numbers which are saved

in chronological order. The 11th call number is positioned at the top of the list, thus deleting the last entry

● a counter tells you how many call attempts were

made

● it replaces the call number with a name if the call

number is entered in the handset’s directory

● the left base station LED flashes when a new call

number is entered and the icon ° appears on the display of the Gigaset 2000C handset

● it marks call numbers that were called back (either

successfully or unsuccessfully)

You can activate the call list at any time. Entries that are no longer required can be deleted from the list. The flashing base station LED is deactivated and the ° icon disappears from the handset display as soon as all numbers in the list have been called back.

)

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EXTERN

Activating the call list

kap06.fm5

u°

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

External outgoing calls

The left LED on the base station blinks and the ° icon appears on the handset display when "unanswered" calls are entered. To check the call list or initiate a callback, proceed as follows:

Press the display key to activate the call list.

Base 1

INT

c u°

Selecting and calling back a caller

If there are no more "unanswered" calls in the list, seize the line first and then activate the call list with the display key.

When a caller is selected, the current date, time, number and/ or name of the caller are indicated on the display provided that there is an entry for him in the phonebook of the handset. The asterisk indicates that you are dealing with a callback from your own mailbox.

Search for the party you want to call back from the list. In the example opposite, the call number is replaced by a name.

In this example, the "2" in the first line indicates that "Peter White" has already made two attempts to reach you. The symbol ✓ means that one callback attempt has already been made.

Dial the selected call number by pressing the display key.

Press the on-hook key if you only want to check the calls.

---

INT

1 17.0115:03*

089722244667

✓2 17.0115:03*

White Peter

REDIAL

If the call list is empty, you will see the display shown opposite.

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kap06.fm5

External outgoing calls

Deleting a callback party from the call list

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Search for a callback party Delete an entry from the list.

Call list in the Gigaset 2000S/1000C handset

Activating the call list

New calls are only signalled at the base station.

Gigaset 2000S

Press the Talk key.

B#3

Activate the call list. The call number of the last

caller is displayed.

Searching for and dialling a callback number

Search for a call number in the list.

Dial the call number.

Press the on-hook key if you only want to check the calls.

Gigaset 1000C

(tmeans: scroll with

Service

# 3

Select the Service menu item. Activate the call list.

A callback number is not incorporated in the redial list.

089722244667

confirm with

b F

)

Display change in the call list

An entry in the call list is composed of three pieces of information:

● call number of the calling party

● counter for calls to the same call number

● code for callback attempt "u" or "R"

These specifications are not displayed simultaneously but rather in two separate screens. Use the star key to switch from one screen to another.

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kap06.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

External outgoing calls

Deleting a callback party from the call list

Display after activating the call list.

Change to the second dis-

play line of the entry. In this example, there were

089722244667

b F

P f

b F

three calls to this number and one callback attempt.

Search for a call number in the list.

Delete the entry.

Controlling devices with dual-tone multifrequency signalling (DTMF)

Your telephone must be set to dual-tone multifrequency signalling (DTMF) for certain connections, for example, if you want to check an answering machine or a voice infobox or avail of telecom services such as CityRuf or Scall (paging services available in Germany).

If your Gigaset 2011 is connected to a line with DTMF signalling, every connection is automatically set up using DTMF signalling mode. If this is the case, you do need the function to switch to DTMF signalling.

If the device is connected to a line with dial pulsing (DP), you can switch to DTMF signalling once the connection has been set up.

You can check which signalling method is set if you are unsure (➔ page 13). DTMF signalling is set by default.

Prerequisite: an external connection exists.

(tmeans: scroll with

Switch to Tone Activate temporary DTMF via the menu.

confirm with

)

Once you have switched to DTMF, you can switch between the two signalling methods during the connection using the R recall key. When the line is disconnected, the telephone will automatically return to the original signalling method.

Any digits or symbols that you enter after switching signalling methods are not copied to the redial memory.

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kap06.fm5

External outgoing calls

Ending a call

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Replace the handset in the charging unit. The line is cleared down.

Clear down the connection.

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INT

COLL.CALL

INT

kap07.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Collective ringing and internal calls

Making collective calls to all handsets from the base station

It can be useful to make a collective call from the base station, for example, to locate mislaid handsets. It is not possible to make internal calls during a collective call from the base station.

It is also possible to make collective calls from the base station if you only have one handset.

Press the green paging key on the base station. All acces-

sible handsets will be called for approximately 30 seconds.

End call prematurely

Press the green paging key on the base station.

Clear down the connection at the handset.

Making collective calls from one handset to all handsets

If your phone has several handsets, you can make a collective call from each handset to all of the other accessible handsets. The first internal party to accept the call is connected to you. You can also use this function to locate missing handsets.

Set up a connection . Press the display key shown. You will hear the internal

ring tone. All accessible handsets and ancillary devices are called .

Making internal calls

If your telephone has more than one handset (➔ page 71), you can call the other handsets free of charge.

Initiate the connection. Enter the number of the handset you wish to call (1 to 6).

You will hear the internal ring tone. The handset you dialled is called.

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INT

kap07.fm5

Collective ringing and internal calls

Checking your own internal number

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Ending an internal call

Initiate the connection.

The internal call number of the handset is displayed.

SET

Replace the handset in the base station or charging unit. The line is disconnected.

Clear down the connection.

INTERN

COLL.CALL

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INT

kap08.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Internal consultation calls and transferring calls

During a external call it is possible to:

● hold a consultation call with an internal party,

● transfer the external call to the internal party.

Consultation calls and call transfer are only possible if

● more than one handset is in operation

(➔ page 71).

Consultation calls

When more than one handset is in operation

If more than one handset is in operation (➔ page 71), you can conduct a consultation call with an internal party during a call with an external party. The external party cannot hear your conversation with the internal party and will hear music while on hold.

Set up a connection. Enter the number of the handset which you wish to call

(1 to 6). You will hear the internal ring tone. The handset is being called. The external call is put on hold.

End consultation/resume external call

End the internal consultation call. You are now reconnect-

ed to the external party.

When a telephone system is in operation

You can conduct a consultation call with a party in your telephone system during an external call. Please check the operating instructions for the telephone system.

Set up a consultation call. You will hear the dial tone. The

external call is put on hold. Enter the desired extension number. The relevant party is

called.

End consultation/resume external call

End the internal consultation call. You are now reconnect-

ed to the external party.

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INT

kap08.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Internal consultation calls and transferring calls

Transferring calls

When more than one handset is in operation

If more than one handset is in operation it is possible to transfer an external call to an internal party (➔ page 71).

either

Set up a connection. Enter the number of the handset to which you want to

transfer the call (1 to 6). You will hear the internal ring tone. The handset is called. The external call is put on hold.

Wait until the internal party answers and inform him/her about the external call you are about to transfer.

Transfer the external call.

Do not wait until the internal party answers. Transfer the

external call directly.

Instead of pressing a, you can also replace your handset in the charging unit.

If you have transferred the external call directly and the internal party does not accept the call within 30 seconds, an automatic recall is carried out.

If you have transferred the external call directly and the internal party is busy, an automatic recall is carried out immediately.

If you accept the recall, you will be reconnected to the external party. A recall is accepted in the same way as all other calls (➔ page 14).

When a telephone system is in operation

If a telephone system is in operation, you can transfer an external call to an internal party. Please check the operating instructions for the telephone system.

Set up a consultation call. You will hear the dial tone. The

external call is put on hold. Enter the desired extension number. The party in ques-

tion is called. Wait until the party answers and inform him/ her about the external call you are about to transfer.

Transfer the external call.

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INT

LIST.ON

LIST.OFF

kap08.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Internal consultation calls and transferring calls

Allowing internal parties to listen in on a call

An internal party can be allowed to listen in on a call with an external party with his/her handset.

Prerequisite: an external connection has been set up. An external connection has been set up.

Set up a connection .

(

Dial the internal party (1... 6). The external all is put on

hold. The internal party answers. Conduct the consultation call.

Press the key shown. The external call is resumed and the internal party can listen in.

Disconnect the internal party

Press the key shown. The internal party is disconnected and hears the busy tone.

The internal party hangs up.

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kap08a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Creating and managing the directory

You can store up to 100 entries in the electronic directory. The entries comprise:

● call numbers (maximum 32 digits), and

● names (maximum 16 characters).

When you activate the directory, the names are presented in alphabetical order. You can scroll through it at your ease and dial directly from it (➔ page 19).

You can call up the directory and its entries by pressing

. To manage the directory (e. g. change or delete entries) call up the directory menu in the directory by pressing .

The following menu items are available in the directory menu:

● Dial Number

● New Entry

● Edit Entry

● Delete Entry

● Display Entry

● Copy Entry

● Delete Directory

● Copy Directory

● Available Memory

The activation of the individual menu items is abbreviated as follows:

(tmeans: scroll with

e.g. New Entry

confirm with

)

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kap08a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Creating and managing the directory

Entering/copying/editing/deleting call numbers/names

New Entry

To add a new entry to the directory, select New Entry in the directory menu.

(tmeans: scroll with

New Entry

When you select New Entry, the input function is active. The name and number are entered as described in the chapter “Input function“ ➔ page 37.

The names are sorted in alphabetical order. Press : or # on the first letter of the name to move entries to the top of the directory list.

Additional menus are available for the Name and Contents fields. You can reach these menus by pressing

Saving an entry or cancelling an operation

To save entries in the Name and Contents fields or to cancel the operation, activate the relevant functions (Save Entry or Cancel) in the additional menu.

confirm with

)

x x

Save Entry

Cancel

Insert Function

Inserting a pause

You can insert a pause, e.g. after the international code when entering call numbers in the Contents field.

Pause

A "P" is inserted into the call number.

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kap08a.fm5

Creating and managing the directory

Displaying a special character

You can display the meaning of any special character in the call number, e.g. "P". Place the cursor on the character:

Show Function

Check Duplicate

The explanation is shown on the display: Digit “P“: Pause.

Checking an entry

To prevent an entry appearing in the directory more than once, it is possible to have new entries checked.

If there is an identical number in the directory, the name of the double entry is shown on the display.

Copying numbers

You can copy the last number dialled into the directory.

Call up redial by pressing the display key shown. Select the desired number from the five available redial

numbers.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Edit Entry

Copy Number

Edit Entry

Activate the Copy Number in the additional menu.

(tmeans: scroll with

Continue as described under "Directory", "New Entry" ➔ page 31 and add a name to the selected number.

It is possible to edit existing entries. Call up the directory and

select the entry to be editited.

Call up the “Edit Entry” option in the additional menu.

(tmeans: scroll with

The input function is active. Correct the name or number as described in the input function rules ➔ page 37.

confirm with

)

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YES

Delete Entry

kap08a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Creating and managing the directory

Processing and saving an entry

The options available under New Entry are also available in the additional menu.

Entries in the directory can be selected using the search function. Enter the first letter of the name. The first entry starting with this letter is displayed.

It is not possible to add new entries if the directory is full. You must first delete an existing entry.

You can delete individual entries from the directory. Activate the directory and

select the entry to be deleted.

Activate the Delete Entry menu item in the additional menu.

(tmeans: scroll with

confirm with

The entry is deleted when you press OK. A confirmation beep is sounded and the message “Entry has been deleted” appears on the display.

)

Deleting the directory

Delete Directory

The Delete Directory menu item allows you to delete all of the directory data from the memory.

(tmeans: scroll with

confirm with

)

Enter the PIN (➔ page 44) and confirm. The message “Delete all entries?“ appears on the display.

If you confirm by pressing , all entries are deleted. The message “All entries deleted” is shown on the display. You can cancel the procedure by pressing .

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kap08a.fm5

Creating and managing the directory

Available memory

It is possible to show the percentage of memory available for your entries.

(tmeans: scroll with

Available Memory

The message "Memory: 70% available", for example, is displayed for approximately two seconds.

Copying an entry/directory

Directory entries can be copied between enhanced Gigaset 2000T or 2000C telephones or enhanced handsets. This feature is supported by the Gigaset 2011 base station.

Activate the directory and select the entry to be copied.

Activate Copy Entry in the additional menu.

(tmeans: scroll with

Copy Entry

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

confirm with

)

Copy

Copy Directory

Enter the internal extension of the telephone or handset

receiving the entries in response to the request "Copy entry to internal". Start the copy operation as follows:

The receiving telephone is called. When the call is answered, the called party is requested to enter the PIN. The copy operation begins if the PIN is correct.

The Copy Directory function is performed in the same way as the Copy Entry function:

(tmeans: scroll with

confirm with

The receiving telephone is called. When the call is answered, the called party is requested to enter the PIN. The copy operation begins if the PIN is correct.

)

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kap08b.fm5

Administering the redial memory

Editing the redial number

You can call up a list of redial numbers by pressing . Select one of the last five different numbers called by pressing .

You can edit a selected call number in the redial list:

(tmeans: scroll with

Edit Number

The input function is activated. For information and rules on the input function, see from ➔ page 37.

Additional menu from the input function

Another additional menu can be activated from the input function: This menu contains the following menu items:

● Save Entry

– The edited call number is saved in the same posi-

tion in the redial list.

● Insert Function

– You can insert a pause in the call number.

● Show Function

– You can show the meaning of a special character

selected with the cursor.

● Cancel

– Exit the additional menu.

The menu items are selected with the button and activated by pressing .

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Administering the redial memory

confirm with

)

Deleting a call number from the redial memory

You can delete a selected call number from the redial list:

(tmeans: scroll with

Delete Number

The call number is deleted.

confirm with

)

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GO BACK

kap08b.fm5

Administering the redial memory

Copying a redial number to the directory

You can copy a selected call number to the directory.

(tmeans: scroll with

Copy Number

Displaying the call number

Display Number

The input function is activated. Proceed as described under "New entry" in the chapter entitled "Creating and managing the directory" ➔ page 30.

Up to 16 digits of a call number can be displayed in the redial list. You can display a longer call numbers completely:

(tmeans: scroll with

The selected call number is displayed in full. Return to the redial list.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

confirm with

)

18.7.99

kap08c.fm5

Input function

Entering names and numbers

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Input function

The input function is always active when names or call numbers are entered or edited, e.g.

● New Entry, Edit Entry (directory, short cut, base set-

tings)

● Enter Number, Edit Number (redial)

● DSS Number

● BabyAlarm

● En-bloc Dialling, PIN

The three display lines are divided as follows:

● Line 1 for name (16 characters)

● Lines 2 and 3 for contents (32 characters)

In the following diagrams, "s" marks a blank space.

sssss<Name>sssss

ssss<Contents>ssss

ssssssssssssssss

Name input field Contents input field

WEITER

The number of fields available for input depend on the input type, i.e. both are available for the directory, for example, and only the second field for en-bloc dialling.

If data is entered or edited only in the Contents fields, the Name field remains empty or contains information such as the redial number.

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kap08c.fm5

Input function

Exception

The Name field is generally used for entering names. An exception to this occurs when editing base names in the Base Settings – edit names menu. In this instance, the name is edited in the Contents field.

Inserting, deleting, and moving characters

Inserting Characters are always inserted to the left of the cursor. Deleting

Characters to the left of the cursor are deleted by pressing the display key.

Moving

The cursor is moved using the and display keys.

Moving from the Name field to the Content field

sssssssssssssss ssssssssssssssss ssssssssssssssss

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

To move to the Name field, shift the cursor to the left of the first place in the Contents field.

ssssssssssssssss

sssssssssssssss

ssssssssssssssss

To move to the Contents field, shift the cursor to the right of the last place in the Name field.

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kap08c.fm5

Example: making a new directory entry

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Input function

Select New Entry in the directory menu to obtain the following output on the display:

Examples: changing an entry

ssss<Name>sssss

< Tel. number>s

ssssssssssssssss

No characters have been entered yet.

ssssssssssssss

< Tel. number>s

ssssssssssssssss

The first character (in this case an "W") has been entered.

For information on entering data see ➔ page 41. If you have entered the name in full and wish to add the

corresponding telephone number, move the cursor to the second field (Contents) using the display key and enter the number.

Whit e s s sssssssss

ssssssssssssss

ssssssssssssssss

The first digit (in this case a “0“) has been entered.

You can also make corrections while making new entries.

The following display appears , for example, if you have already selected "Edit Entry" in the directory menu:

Making changes in the Name field

White s s sssssssss

089P1234567

ssssssssssssssss

sssss

The field containing the cursor flashes until you press the delete key or enter a character.

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Input function

kap08c.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Wh_te ssssssssss

089P1234567

ssssssssssssssss

ssssss

Change the name, e.g. from White to Whyte.

Procedure:

Using the button, move the cursor to the

Wh_te ssssssssss

089P1234567

ssssssssssssssss

ssssss

letter "t" in the Name field. Press to delete the letter "i" and enter the new letter "y".

Making changes in the Contents field

White s s sssssssss

sssss

ssssss

sssss

089P1234567

ssssssssssssssss

White s s sssssssss

089P123456

ssssssssssssssss

White s s sssssssss

089P1234568

ssssssssssssssss

For example, replace the last digit with an "8".

Procedure:

Press to place the cursor after the digit "7" in the Contents field: Press

to delete this digit

and enter "8".

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Example: field boundaries

kap08c.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Input function

If you enter characters in fields that are already fully assigned (16 in the Name field and 32 in the Contents field), the last character in the relevant field is shifted to the right and thereby lost.

Smih-Macallister

ssssss

089P1234567

ssssssssssssssss

Smit_-Macalliste

089P1234567

ssssssssssssssss

If, in this example, the last “e” were to be replaced by an “l”, the entry mark would have to be set to this place because the next place is in the second line and does not belong to the Name field.

Entering letters, special characters, and digits

The Contents fields are reserved for entering digits (e.g. call numbers). An additional menu is available for entering special characters (e.g. pause).

123 4%6 789

To make entries in the Name field, use the digit keys as an alphanumeric keypad. The letters are assigned to the digit keys in groups of three or four. Special characters, such as é, ö, ñ etc. are entered by pressing the key for the relevant letter group several times. To enter a space, full

stop, and hyphen, press the 0 digit key.

You can shift from lower case to upper case by pressing

the “*“ key. The shift will apply to one character, after which the default lower case setting is restored

sssss

For example, in the case of the double-barrel name Smith-Macallister, if the missing “t” is inserted in Smith, the last

“r” of Macallister will disappear.

a, b, c, d....x, y, z Depending on the position of the digit key, letters are in-

put by briefly pressing the key (less than 1 second). For example, if you wish to enter the letter “r”, you must press the 7 key three times in succession, as “r” is the third letter assigned to this key.

For example, for key 1, press the following keys re- peatedly: "ä", "ö", "ü", "ß", "1", ",".

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Input function

kap08c.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Character set

The following table shows how often a key has to be pressed to enter a specific character (letter, digit, and special character).

Default setting = lower case

Press x 1

Press x 2

Press x 3

Press x 4

key

Press x 5

1 ä ö ü ß 1 , 2 a b c 2 ä à â ç 3 d e f 3 ë é è ê 4 g h i 4 ï î % j k l 5 6 m n o 6 ö ñ ó ô 7 p q r s 7 ß 8 t u v 8 ü ú ù û 9 w x y z 9 @ : a } A

. _ 0 + : ? !

/ ( ) = & @

# #

Press x 6

Press x 7

Press x 8

Shift to upper case by pressing “*“

Press x 1

Press x 2

Press x 3

Press x 4

Press x 5

Press x 6

key

Press x 7

1 Ä Ö Ü 1 2 A B C 2 Ä À Â Ç 3 D E F 3 Ë É È Ê 4 G H I 4 Ï Î % J K L 5 6 M N O 6 Ö Ñ Ó Ô 7 P Q R S 7 8 T U V 8 Ü Ú Ù Û 9 W X Y Z 9 @ : a } A

. _ 0 + : ? !

/ ( ) = & @

# #

Press x 8

18.7.99

SET

kap09.fm5

Important basic settings

Changing the base code/PIN

Changing the base code

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important basic settings

In order to protect basic and individual settings, your Gigaset 2011 has two four-digit "key numbers", the base code and the handset PIN (personal identification number). The factory default for both numbers is "0000".

The base code must be known if you want to perform important basic settings or lock the handset for outgoing calls. The base code is the main key to your Gigaset 2011.

The PIN is used to protect settings that mainly affect the handset or the handsets, and have no influence on the basic operation of the base station. For security reasons, you should set a new base code and a new PIN.

The same base code applies to all handsets if more than one is used (➔ page 71).

(tmeans: scroll with

Service Select the Service menu item.

#8:

Start the setting procedure.

Enter the old base code (factory default: "0000").

Enter the new, four-digit base code and note carefully the

number entered. Re-enter the new base code to confirm.

Save the setting.

confirm with

)

18.7.99

kap09.fm5

Important basic settings

Changing the handset PIN

. t Settings

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

The PIN (personal identification number) for your handset can have up to 8 digits. The factory default for the handset PIN is 4 x "0". Changing the PIN prevents unauthorised persons from clearing entries from your directory, for example.

(tmeans: scroll with

confirm with

Handset Settings tChange PIN

Once "Change PIN" has been confirmed, you are requested to enter the current PIN.

Enter

PIN:

Enter the new PIN and note carefully the number en-

tered. Re-enter the new PIN to confirm.

Store the new PIN. The message "New PIN stored!" appears on the screen.

)

If you forget your base code or PIN

Incorrect entries can be modified. Do do this, follow the input function rules described from ➔ page 37.

When entering a new base code or PIN, you must not for- get the number entered. Otherwise, it may be necessary to open up the device. If this happens, please contact the manufacturer (for call number, see ➔ page 94 of these operating instructions).

18.7.99

REDIAL

SET

kap09.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Resetting the base station to the factory defaults

You can use this function to reset the following settings to factory defaults:

● Signalling method (➔ page 13)

● Pause length following analog trunk/MSI (➔ page 49)

● Call allocation (➔ page 71)

● Call charge factor (not available in the UK)

The following stored data can be deleted:

● Call list

● Analog trunk/MSI

● Call units/charges

The base code stored (➔ page 43) is not deleted.

All registered handsets remain registered.

Important basic settings

(tmeans: scroll with

Service Select the Service menu item.

# 1

2%@ x

Start the setting procedure. Enter the four-digit base code (factory default: "0000")

(➔ page 43). Reset the base station to the factory default.

confirm with

)

18.7.99

kap09.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important basic settings

Resetting the Gigaset 2000C handset to the factory defaults

You can use this procedure to reset the following settings to the factory defaults:

Settings

Handset Settings

●

Ringer volume

●

Ringer tone

●

Handset volume

●

Range warning, in-range beep

●

Key beep, battery warning beep, confir-

6 1

1 OFF ON

mation beep, error beep

●

Automatic call acceptance, automatic

EIN

backlighting

●

Baby alarm level

●

Language setting

●

DSS number, redial,

2 German Deleted

ISDN configuration

●

Select Services

ACTIVE

The handset PIN stored (➔ page 44) is not deleted.

(tmeans: scroll with

Initialization

confirm with

)

You are requested to enter the current PIN (factory default: "0000").

The settings are reset to the factory defaults when you confirm your entry.

18.7.99

REDIAL

SET

REDIAL

SET

kap09.fm5

Operating in a telephone system

To be able to operate your Gigaset 2011 in a telephone system, you must first

1. check the signalling method,

2. enter the analog trunk or MSI

3. enter the pause lengths after the

Possible signalling method settings

The factory default for the signaling method is

● DTMF/Flash.

You must first reset this setting to one of the following in order to operate your handset in telephone systems:

● DP

● DTMF/Flash.

Please also consult the instructions for use supplied with your telephone system.

(tmeans: scroll with

Service Activate the Service menu item.

@33x

Start the setting procedure. Enter the four-digit base code (factory default: "0000")

(➔ page 43). Set dial pulsing (DP)

@37x

Dual-tone multifrequency signalling DTMF/Flash

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important basic settings

analog trunk or MSI.

Call number display (CLIP) can only be used if supported by the telephone system.

confirm with

)

18.7.99

REDIAL

SET

kap09.fm5

Important basic settings

Analog trunks

Entering the analog trunk and the MSI

Service Activate the Service menu item

x x

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

For operating your Gigatset 2011 in a telephone system for through connection to the public telephone network you must set:

● the analog trunk

● the pause length after the analog trunk (if a pause is

necessary after entry of the analog trunk)

If the telephone system is connected as a subsystem to a main system, you must set the:

● the analog trunk

● the MSI

● the pause length after the analog trunk/MSI

For the pause length to be entered after the analog trunk/MSI, please consult the documentation supplied with your telephone system.

The analog trunk and MSI have one to three characters and can comprise the digits @ to 6 and the :, #, and R keys.

(tmeans: scroll with

confirm with

)

Start the setting procedure. Enter the four-digit base code (factory default: “0000“)

(➔ page 43). Select the analog trunk.

Select the MSI. Enter the analog trunk or the MSI. If more than one ana-

log trunk or MSI is available, you can enter the next analog trunk/MSI by pressing

Save the setting.

18.7.99

REDIAL

SET

REDIAL

SET

REDIAL

SET

REDIAL

SET

REDIAL

SET

kap09.fm5

Modify the pause length after the analog trunk/MSI

Possible pause lengths are: 1 second 2 seconds 3 seconds (factory default) 6 seconds

(tmeans: scroll with

Service Activate the Service menu item.

Save the setting. Enter the four-digit base code (factory default: “0000“) .

Select pause length of 1 second.

@24

@2%

Select pause length of 2 seconds.

@2@

Select pause length of 3 seconds (factory default).

@21

Select pause length of 6 seconds.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important basic settings

confirm with

)

Deleting the analog trunk/MSI

Service Select the Service menu item.

2%3

The first analog trunk is appended to the incoming call when saving calls to the call list. This facilitates callback beyond the telephone system.

(tmeans: scroll with

confirm with

Start the setting procedure. Enter the four-digit base code (factory default: “0000“) .

Delete analog trunk/MSI.

)

18.7.99

(Example: ringer volume 6

SET

kap09a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual base station settings

You can program your Gigaset 2011 to suit your own individual requirements. The settings are made from a registered handset.

Switching the base station ringer off and setting the ringer volume

It is possible to define whether the ringers should be signalled at the base station or only on the handset. You can set the ringer volume for the ringer at the base station.

There are seven volume levels available: Level 0 = Switch off base station ringer.

Level 1 ... Level 6 = Ringer volume low ... high

The factory default is level 6 (loud/high).

It is also possible to set the ringer volume on the handset (➔ page 53).

Calls will only be signalled on the handset.

(tmeans: scroll with

Service Activate the Service menu item.

Start setting procedure. The ringer setting is sounded.

The set volume is indicated on the display:

*5 6

SET

REDIAL

SET

Press the digit for the desired volume (1 to 6) or 0 to switch the ringer off and save the setting.

confirm with

is set)

)

18.7.99

REDIAL

SET

REDIAL

SET

(Example: tone level 1 is

SET

kap09a.fm5

Activating/deactivating music on hold

You are connected to an external party who has been placed on hold while you conduct an internal consultation or you have activated the mute function. The external party will hear music while on hold. Music on hold is activated by default.

(tmeans: scroll with

u 411 x

u 41@ x

Service Activate the Service menu item.

Start the setting procedure. Enter the four-digit base code; (factory default: "0000")

(➔ page 43). The current setting is displayed after the first digit 1 :

411 = activated, 41 0 = deactivated. Music on hold is activated the next time the digit 1 is entered (factory default)

Deactivate music on hold.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual base station settings

confirm with

)

Setting the base station ringer tone

It is possible to define the tone used to signal calls at the base station. You can choose from a range of six tones. The factory default is level 1.

(tmeans: scroll with

Service Activate the Service menu item.

#:6

Start setting procedure. The selected ringer tone is sounded. The set tone level is indicated on the display:

*6 1

SET

Enter the applicable digit for the required ringer tone (1 to

6) and save.

To set the ringer tone, the base station ringer must be switched on.

It is easier to distinguish between calls signalled at the base station and the handset if different ringer tones are set for each. The ringer tone can also be set for the handset (➔ page 53).

confirm with

)

set)

PRG

REDIAL

18.7.99

(Example: handset volume

{

kap10.fm5

Individual handset settings

You can program your handset to suit your own individual requirements. All settings are made directly on the handset. When operating with more than one handset, the handset must be registered at the base station (➔ page 69).

Setting the handset volume

The handset has three volume settings: Level 1 ... Level 3 = handset volume normal ... loud

The factory default is level 1 (normal).

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

This setting can also be adjusted during a call.

Settings

Handset Volume

(tmeans: scroll with

The following appears on your display:

Handset vol. 2

Set handset volume and confirm

Quit the function without saving any changes.

The handset volume is displayed when the handset is on hook.

{

confirm with

is set to level 2)

)

18.7.99

{

Ringer settings

Setting the ringer volume

Settings

kap10.fm5

Ringer Options

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

You can set the ringer on your handset to suit your individual requirements. The ringer volume and tone can be modified using the ringer options menu.

You can set the ringer volume on your handset to one of seven settings:

Level 0 ... Level 6 = Ringer volume off ... loud

The factory default is level 6 (loud).

(tmeans: scroll with

Ringer Volume

Ringer Volume: 3

confirm with

(Example: the ringer volume is set to level 3.)

)

Setting the ringer tone

Settings

{

Modify ringer volume. Store the setting or quit the function without saving any

changes. If the ringer volume is switched off (level 0), the symbol

is shown on the display.

You can set the ringer tone on your handset to one of ten levels. The factory default is level 1.

If several handsets are being operated in one room, it is easier to distinguish their ringers if they are set to different tones.

(tmeans: scroll with

Ringer Volume

Ringer Tone: 4

Ringer Tone

{

confirm with

(Example: the ringer tone is set to level 4.)

Change the ringer tone. Store the setting or quit the function without saving any

changes.

)

18.7.99

OFFOKOFF

{

OFFOKOFF

{

kap10.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

Activating/deactivating automatic backlight

If the automatic backlight is set ( ✓ beside the menu item), the display backlight is activated automatically when you press a key or when a call is signalled (factory default).

(tmeans: scroll with

Settings

Handset Settings

Switch the automatic backlight off or on by pressing

/ and save. Symbol for ON = v,

symbol for OFF = w .

Quit the function without saving any changes.

Automatic call acceptance

If the automatic call acceptance function is active,(✓ beside the menu item), calls are accepted by removing the handset from the charging unit (factory default).

(tmeans: scroll with

Settings

Handset Settings

Switch the automatic call acceptance function off or on by pressing / and save. Symbol for ON = (, symbol for OFF =).

Quit the function without saving any changes.

Auto Backlight

Auto Talk

confirm with

)

ISDN configuration

This menu item is not available with the Gigaset 2011 base telephone.

18.7.99

OFFOKOFF

{

OFFOKOFF

{

kap10.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

Activating/deactivating notification and warning tones

You can switch the following notification tones on and off in the base station menu:

● Key beeps

● Battery low beep

● Range warning

● Confirm beep

● Error beep

● In range beep

A ✓ beside the menu item indicates that this function is activated.

Activating/deactivating the key beep

If the key beep is switched on, each keystroke is confirmed acoustically. You can switch the key beep on (factory default) or off.

(tmeans: scroll with

Settings

Handset Settings

Beeps

Switch the key beep off or on by pressing the / key beep switch and save.

Quit the menu without saving any changes.

confirm with

Key Beeps

)

Activating/deactivating the battery low beep

If the battery low beep is switched on, a beep is sounded when the battery charge is too low. You can switch the battery low beep on (factory default setting) or off.

(tmeans: scroll with

Settings

Handset Settings

Switch the battery warning beep off or on by pressing

Quit the menu without saving any changes.

Beeps

/ and save.

confirm with

Batt. Low Beep

)

18.7.99

OFFOKOFF

{

OFFOKOFF

{

OFFOKOFF

{

kap10.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

Activating/deactivating the range warning beep

If the range warning beep is switched on, a beep sounds if the handset is too far from the base station during a call. You can switch the range warning beep on or off (factory default).

(tmeans: scroll with

Settings

Activating/deactivating the positive confirmation beep

Handset Settings

Switch the range warning beep off or on by pressing / and save.

Quit the menu without saving any changes.

The confirm beep is sounded when settings are completed correctly. You can switch the confirm beep on (factory default) or off.

(tmeans: scroll with

Switch the confirm beep off or on by pressing / and save.

Quit the menu without saving any changes.

Beeps

confirm with

Range Warning

confirm with

Confirm Beep

)

Activating/deactivating the error beep

Settings

Handset Settings

If the error beep is switched on it is sounded when an incorrect entry is made. You can switch the error beep on (factory default) or off.

(tmeans: scroll with

Beeps

Switch the error beep off or on by pressing / and save.

Quit the menu without saving any changes.

confirm with

Error Beep

)

18.7.99

OFFOKOFF

{

OFF

kap10.fm5

Activating/deactivating the in range beep

If the in range beep is switched on, it is sounded when a handset that was too far from the base station moves back into range. You can switch the in range beep on or off (factory default: off).

(tmeans: scroll with

Settings

Handset Settings

Switch the in range beep off or on by pressing / and save.

Quit the menu without saving any changes.

Baby alarm

If this function is switched on, an internal call is made to a second handset if noise above a specified volume is detected. An internal call is conducted with the baby alarm handset when the call is answered. If the call is not answered, or if you have already hung up, a new baby alarm call is set up as soon as the volume exceeds the set level. The baby alarm feature is not available in combination with a telephone lock.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

)

Beeps

confirm with

In Range Beep

Activating/deactivating the baby alarm

Baby Alarm

Store

Cancel

(tmeans: scroll with

Enter the internal number of the internal party to be called.

To deactivate the baby alarm function, press the display key.

Please switch off all warning beeps before using the baby alarm. When using your handset as a baby alarm, we recommend that you only operate it with fully charged batteries and not while it is standing in the charging unit.

confirm with

)

18.7.99

<>{

{

kap10.fm5

Individual handset settings

Baby alarm level

Settings

Handset Settings

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

You can set the baby alarm level to one of three levels.

(tmeans: scroll with

BabyAlarmLevel

Alarm Level2

confirm with

(Example: alarm level 2 is set)

)

or u

or x

Change the level. Save the setting or quit the function without saving any

changes.

Selecting a language

You can choose from seven languages for the displays: German, English, French, Italian, Spanish, Portuguese and Dutch.

(tmeans: scroll with

Settings

Handset Settings

Language

✓German

English French

{

or u

or x

Select a language. Save the setting or leave the active language.

You can reset inadvertent language changes using the following table:

Language version Settings Handset Settings Language English

D Einstellungen Lokale Einst. Sprache Englisch

GB Settings Handset Settings Language English

F Réglages Réglages combiné Langue Anglais

I Impostazioni Impostaz.Telef. Lingua Inglese E Ajustes Ajuste local Idioma Inglés P Programações Program. local Língua Inglês

NL Instellingen Lokale instell. Taal Engels

confirm with

(Example: German is set)

)

18.7.99

SVC

OFFONOK

{

SVC

Select services

kap10.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Individual handset settings

Some of the functions required for the select services offered by Deutsche Telekom are preprogrammed on your handset. You can activate the select services by pressing

or from the on-line menu ( ➔ page 8 ) after pressing the Talk key. Select services are activated by default and the a list of the available select services is provided.

Select services list

Name Keys Meaning

Settings

Handset Settings

Enquiry Call R Initiate an enquiry call/consulta-

End active R1 End the active connection

End inactive R0 End the call that is on hold

Toggle R2 Toggle between 2 external calls

3-Way Calling R3 Initiate a 3-way conference

Call waiting off #43#QE Deactivate call waiting

Call waiting on *43#QE Activate call waiting

tion

Activating and deactivating select services

(tmeans: scroll with

Select Services

confirm with

)

Press or to deactivate or activate select services, press to save them or to quit the menu without saving any changes.

Loading the select services list provided

The select services list is loaded via the additional menu (select services menu).

Only load the select services list once, otherwise the entries will be duplicated. If you want to update the list with "Reload", you should first delete all existing select service entries.

u x

Load Select Serv

LOAD

Select services menu

For information on administering the select services list, see the chapter on short cuts ➔ page 77.

18.7.99

INT

SET

REDIAL

SET

kap11.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Displaying call duration

In the following routines, you can use the key sequence x u ) instead of activating the Service menu item.

Activating/deactivating call duration display

In the case of external connections (➔ page 17), the call duration display appears approximately 12 seconds after the last digit is dialled. The display remains visible for approximately 4 seconds after the call has been ended.

Call duration display is activated by default.

Service

# 1

9 6

(tmeans: scroll with

confirm with

)

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000"). The current setting appears on the handset display: 961

= activated, 960 = deactivated. Deactivate call duration display.

Activate call duration display.

18.7.99

SET

kap13.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Gigaset 2011 lock functions

Activating/deactivating the lock for outgoing calls

It is possible to lock the Gigaset 2011 for outgoing calls. If emergency numbers are stored, they can be dialled

even if the lock is active. It is possible to receive calls while the lock function is on. The factory default for this function is deactivated.

You can also lock individual handsets for outgoing external calls (➔ page 67).

(tmeans: scroll with

Service

# 2 4

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

Switch on the lock.

Switch off the lock.

Emergency calls when the system is locked

You can program up to four emergency call numbers. Emergency call numbers can be dialled from each registered handset,

● even if the Gigaset 2011 is locked for outgoing calls,

or (➔ page 61), or

● if the handset is only set for outward-restricted trunk

access (➔ page 66).

● if the handset lock is switched on (➔ page 67).

Emergency call numbers can have up to 16 digits.

The emergency numbers 999, 112 and 9112 are preset in the base station.

confirm with

)

18.7.99

REDIAL

(Example: no emergency

(Example: emergency

REDIAL

SET

REDIAL

SET

kap13.fm5

Gigaset 2011 lock functions

Displaying and storing emergency numbers

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Service

# 2 %

(tmeans: scroll with

confirm with

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

(➔ page 43). The current entry for the first emergency number is displayed:

number stored)

SET

1 110

REDIAL

number 110 stored)

SET

SET REDIAL

Display the next emergency number.

Quit the display.

Enter the emergency number for the displayed entry (1 to

4). If a number is already stored there, the new number will overwrite the old one.

Display the next number. The emergency numbers you have entered are programmed for storage.

End procedure. Store all entries.

)

Deleting all emergency numbers

Service

# 2 7

(tmeans: scroll with

confirm with

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

Delete all emergency numbers.

)

18.7.99

(Example: handsets 1, 2,

REDIAL

(1st example: no barred

(2nd example: barred

REDIAL

kap13.fm5

Barred numbers for handsets

Displaying or storing barred numbers

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Gigaset 2011 lock functions

By storing barred numbers for each registered handset, you can prevent certain external call numbers or types of number from being dialled if the call number lock is activated (➔ page 65).

You can store up to three barred numbers for each handset. Barred numbers can have up to eight digits.

Service

# 8 %

(tmeans: scroll with

confirm with

)

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

(➔ page 43). The registered handsets or their internal extensions are shown on the display:

1 2 3

and 3 are registered)

SET

REDIAL

Enter the internal extension of the desired handset (1 to

6). Select the first barred number for the selected handset.

The barred number is shown on the display:

1 ~

number stored)

SET

1 00

REDIAL

number 00 stored)

SET

SET REDIAL

Display the next barred number.

Enter a barred number for the displayed memory slot (1 to 3). If a barred number is already stored, the new number overwrites the old one.

Display the next barred number. The barred number you entered is stored.

18.7.99

SET

(Example: barred numbers

SET

kap13.fm5

Gigaset 2011 lock functions

Deleting all barred numbers

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

End procedure:

The barred numbers only take effect if the call number lock is switched on

Service

# 8 7

(tmeans: scroll with

confirm with

)

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

(➔ page 43). The registered handsets or their internal extensions which have a barred number stored are shown on the display:

are stored for handsets 1, 4,

14 5

and 5)

SET

SET REDIAL

Enter the internal extension of the desired handset (1 to

6). Delete all barred numbers for the selected handset. The

delete function must be repeated for each handset.

The delete function must be repeated for each handset.

18.7.99

(Example: handsets 1, 2,

SET

kap13.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Activating/deactivating the call number lock

You can activate and deactivate the call number lock separately for each registered handset. Other handsets are not affected by the lock.

Calls can still be accepted on the handset even if the call number lock is switched on.

The factory default setting is off.

(tmeans: scroll with

Service

# 8 4

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000").

(➔ page 43). The registered handsets, i.e. their internal extensions, are shown on the display:

1 2 3

SET

REDIAL

Gigaset 2011 lock functions

confirm with

and 3 are registered)

)

Enter the internal extension of the desired handset (1 to

6).

Switch on the call number lock for the selected handset.

Switch off the call number lock for the selected handset.

18.7.99

REDIAL

(Example: handset

has1

SET

kap13.fm5

Gigaset 2011 lock functions

Setting trunk access for the handset

You can define for each registered handset whether or not external calls can be made. A distinction is made between:

● Unrestricted trunk access (factory default) – exter-

nal calls allowed, and

● Outward-restricted trunk access – external calls

cannot be made but incoming calls can be accepted. The call list cannot be activated with handsets with outward-restricted trunk access.

(tmeans: scroll with

Service

# 1

: 1

Select the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default: "0000")

(➔ page 43). Prepare to select the required handset. Enter the internal extension (1 to 6) of the handset. The

current status of the selected handset is shown on the display:

*12 1

SET

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

confirm with

)

= unrestricted trunk access)

SET

REDIAL

Set “Unrestricted trunk access“.

Set “Outward-restricted trunk access“.

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OFFOKOFF

{

kap14.fm5

Lock functions on the handset

It is possible to lock your handset against unauthorised use. Depending on the type of lock you select, emergency numbers can still be called from the handset.

Activating/deactivating the handset lock

You can lock your handset for outgoing calls to protect it against unauthorised use. Calls can be answered with locked handsets.

(tmeans: scroll with

Handset Lock

x x

Lock On/Off

When you select the handset lock you will be requested to enter your handset PIN.

Enter the PIN (factory default “0000“) and confirm.

Switch the handset lock off or on by pressing the /

key and save.

Quit the menu without saving any changes.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Lock functions on the handset

confirm with

)

Barred numbers for handsets

Barred numbers are stored and displayed for handsets via the base station (➔ page 63 ).

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Lock functions on the handset

Handset display with active lock

Display with locked handset

Display with system lock

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

The handset lock is switched on.

Handset locked

The seizure of the line with or without prior call number entry results in the opposite display.

Display with call number lock

Any attempt to dial a barred number is rejected with an error tone.

Display with outward-restricted trunk access or internal access

In the case of outward-restricted trunk access (➔ page 66), an error tone is output.

EXTERN

---

EXTERN

08972224667

SET

EXTERN

---

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Enter

kap15.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Registering/de-registering more than one handset at the base station

You can operate up to six handsets of the types Gigaset 2000S and/or Gigaset 2000C or Gigaset 2000T as well as the Gigaset 1000TAE cordless socket at a Gigaset 2011 base station.

The standard Gigaset 2000C handset supplied is already registered at the base station with the internal call number 1 and base number 1.

Each additional handset that you purchase must be registered at the base station. We recommend that you keep the base number 1 for this base station when registering other handsets at the base station.

Registering a Gigaset 2000C handset at a base station

If you want to operate your handset at more than one base station (up to six) (➔ page 71), you must repeat the following procedure at each base station.

Settings

2 … 6

(tmeans: scroll with

The available base stations are displayed (1 to 6). Select a base station (recommendation: Base

Prepare the base station

Press the green paging key on the base station until you

hear the logon tone (after approximately ten seconds).

Enter the four-digit base telephone base code and confirm (factory default: "0000"). The handset is now registered at the base station.

The unassigned internal numbers are displayed. Use the dialling keypad to select one of these numbers as the handset number.

confirm with

Base 1

Base 2 Base 3

base code:

* *

2 3 4 5 6

{

)

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SET

kap15.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Registering/de-registering more than one handset at the base station

If you do not enter one of the numbers, the system automatically assigns the next free handset number after several seconds. Registration is complete when the station selected is displayed.

Registering the Gigaset 1000TAE cordless socket

You can connect a fax, modem or another telephone, for example, to the cordless socket, The device in question is registered at the base station in the same manner as a handset. Gigaset 1000TAE is not included in the Gigaset 2011 scope of supply. For more information, contact your specialist dealer.

De-registering a handset from a base station

(tmeans: scroll with

Service Activate the Service menu item.

# 7 2

Start the setting procedure. Enter the four-digit base code (factory default:”0000“)

(➔ page 43). All registered handsets are shown on the display.

Enter the internal call number of the desired handset (1 to 6) and confirm by pressing

confirm with

)

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REDIAL

(

Example

:1 =

collective call

SET

kap16.fm5

Operating more than one handset

Call allocation for incoming calls

It is possible to set how incoming calls should be signalled when operating several handsets. A distinction is made

Collective call group

Call group 1

Call group 2

between:

● Collective call (factory default) – incoming calls are

signalled to all registered handsets. You can exclude individual handsets from the collective call group and reintegrate previously excluded handsets.

● Ring priority – incoming calls are first signalled at a

preferred (prioritised) handset. If this party does not accept the call, the system automatically forwards it to the handsets assigned to the collective call group after an defined number of rings.

You can define which handset is assigned to the first group and which are assigned to the second group. Extensions that are not entered are excluded from ring priority.

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating more than one handset

Switching between collective call and ring priority

(tmeans: scroll with

Service

# 1

Activate the “Service” menu item.

Start the setting procedure. Enter the four-digit base code (factory default:”0000“)

(➔ page 43).

: 2 3

The current setting is shown on the display:

*23 1

SET

Set collective call.

Set ring priority.

SET

REDIAL

confirm with

is set)

)

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REDIAL

(

Example 1

: handsets

(

Example 2:

handset 3 is

SET

REDIAL

(

Example: handset

has

SET

kap16.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating more than one handset

Excluding or including a handset from/into collective call

Service

# 1

: 2 1

Selecting a handset for ring priority

Service

# 1

: 2 2

(tmeans: scroll with

confirm with

)

Activate the Service menu item

Start the setting procedure. Enter the four-digit base code (factory default:”0000“)

(➔ page 43). The current setting is shown on the display. Handsets

which are in collective call mode are indicated by their internal extensions and excluded handsets are indicated by a space:

2,3,4 are in coll. ringing)

*21 1234

SET

*21 124

SET

Enter the internal extension of the desired handset (1 to

6) and confirm. If the handset is already in collective call mode it is excluded. If it was previously excluded it is reintegrated into the collective call.

(tmeans: scroll with

Activate the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default:”0000“)

(➔ page 43). The current setting is shown on the display:

*22 1

SET REDIAL

REDIAL

SET

REDIAL

SET

not in collective call)

confirm with

ring priority)

)

Enter the internal extension of the desired handset (1 to

6) and confirm.

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REDIAL

(

Example:

rings are set)

SET

kap16.fm5

Setting the number of rings for ring priority

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating more than one handset

Service

Naming handsets

# 1

: 6

(tmeans: scroll with

confirm with

Activate the Service menu item.

Start the setting procedure. Enter the four-digit base code (factory default:”0000“)

(➔ page 43). The current setting is shown on the display:

*6 3

SET

Enter the desired number of rings (two to nine) and confirm.

The station at which the handset is registered is shown on the display. This is useful for identifying your handsets. The base station is assigned a different name for every handset.

For the first handset, call Base 1 "Mobile1", for example, and call the second one "Mobile2".

For information on renaming stations, see ➔ page 76.

REDIAL

)

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Operating at more than one base station

You can register and operate your handset at up to 6 Gigaset base stations (as of Gigaset 1010 and Gigaset 2010 and higher).

This offers the following advantages:

● You can operate the same handset at base stations in

different geographical locations (e.g. in the office and at home).

● You can extend the range or the area in which you can

call with the same handset in large areas by placing the base stations in suitable locations.

Please note the following when operating at more than one base station:

● Ongoing calls are interrupted or cleared

down when you move from one base station radio range to another.

● Internal calls can only be made within the ra-

dio range of a base station, i.e. not to handsets that are in another base station radio range.

● If you are out of range of a base station for

several minutes, and your handset is switched on, then when you re-enter the range it may take up to 20 minutes to "find" the base station again switch the mobile unit off for a minute and then on again

We recommend following the procedure below:

● Register your handset at the required base stations

(➔ page 69) and assign the required base station numbers (1to4). Register your handset at all base stations with the same internal call number, provided this is not yet assigned.

You can see which base station your handset is currently using at any time on your handset display. Note the instructions for naming handsets on ➔ page 73.

. In such cases,

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Operating at more than one base station

Selecting the best station

The handset automatically selects the station to which it can set up the best radio connection.

(tmeans: scroll with

Select Base

Best Base

Base 1 Base 2

Select Best Base and press OK to confirm.

Setting the preferred or fixed station

In the case of "priority selection", the handset first searches for the required base station (identified by an "*" in the display). The handset only searches for an alternative station if it cannot find this. If "Fixed Selection" is set, the handset only searches for the required base station.

(tmeans: scroll with

Select Base

Base 1

Base 2 Base 3

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

)

{

confirm with

Priority selection

Fixed station

Priority Select.

Fixed Selection

Select the base station.

If the handset is unable to set up radio contact to the selected station, the handset automatically searches for the current base station. An "*" identifies the preferred station in the display, e.g."*Base 2".

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{

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Operating at more than one base station

Base station names

You can change the preset base station names ("Base1" to "Base 6"). In a company, one station can be called "Purchasing", for example, and another "Stock". You can also use this function to name handsets (➔ page 73)

(tmeans: scroll with

Settings

Change Base Name

Save Entry

Base Settings

Select the base station you want to rename.

Activate Change Base Name in the additional menu.

If you change a name (➔ page 37), save it with "Save Entry".

You can exit the relevant menu levels at any time without saving any changes by pressing .

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

confirm with

)

De-registering a base station

Settings

De-register base

Base Settings

The menu item ISDN Config. does not apply to Gigaset 2011.

This menu option is for de-registering the handset if the base station is no longer available, i.e. if it is defective or at a remote location.

Select the base station you want to de-register.

Activate De-register base in the additional menu.

The registration data is only deleted in the handset if you perform this function on the handset.

To ensure that your handset is de-registered at the base station, the de-registration must be performed at your base station (➔ page 70).

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Short cuts

Descriptions with example

Short Cut

Unit check

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Short cuts

A short cut is a series of commands that is stored under a short cut name and can be activated from the list of short cut names in the same way as a directory entry. Short cuts are very useful for base stations at which the Gigaset 2000C must be operated with key combinations. You can store operating sequences or inputs for base station settings.

If you want to check your own call allowance account, for example, the following inputs are necessary via the menu or keyboard:

# 2 2

In this case, a short cut would contain the following elements:

"S # 22BS“. A macro created with the input function could be entered

in the short cut list under the name "Unit check", for example. It is activated with:

(tmeans: scroll with

The balance of your handset account is displayed. This short cut is provided with the system macros (➔ page

83).

Service

confirm with

)

Short cut menu

When you call up the short cut function, a list is available containing all of the available short cuts. If the list is empty, a broken line is shown. The short cut menu is activated by pressing the display key. The following options

are available

● Start

● New Entry

● Edit Entry

● Delete Entry

● Display Entry

● Copy Entry

● Delete Memory

● Copy Memory

● DefaultShortCuts

● Available Memory

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Short cuts

New entry

Short Cut

Function list

Insert Function

kap17a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

To create a short cut, call up the short cut function in the main menu. If no short cut has previously been created, the short cut list will contain a broken line. You can create a new short cut using the New Entry option in the short cut menu.

(tmeans: scroll with

New Entry

When you select New Entry you can access a one-line Name field and a two-line Contents field. First give the new short cut a name.

Entries for a short cut follow the rules described in the chapter “Input function“ ➔ page 37.

To make it possible to enter short cut elements (special characters) in the Content field in addition to digits, call up the Insert Function option in the additional menu.

A list of functions is displayed from which you can choose. Each function which can occur in a command line is presented in this list as plain text. The available functions and their meanings are explained in the following table.

Function Display

confirm with

)

Request PIN Code C Request Number N Insert Pause P Request Acknowl. Q Base Prompt B INT Key I SET Key S Redial Key W End Call E TempSwitchToTone M

In order to create the "Unit check" short cut, the special characters "C*BS" for Request PIN Code, Display base messages and SET Key are necessary. As these characters cannot be entered in the Contents field with the keyboard, they must be obtained from the function list.

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Unit check ssssssss

sssssssssssssss

ssssssssssssssss

Short cuts

Insert Function

u u

Insert Function

Displaying a function

SET Key

Unit check ssssssss

ssssssssssssss

ssssssssssssssss

The numerical values and the *, # symbols are entered directly via the keypad.

Unit check ssssssss

sssssssssss

S#22

ssssssssssssssss

Base Prompt

SET Key

Unit check ssssssss

S#22C*BS

ssssssssssssssss

ssssssss

To find out the meaning of a function (special character), place the cursor on the character and call up the Show Function menu item. An explanatory text appears on the display.

Saving a short cut

Show Function

You can save the short cut when all of the values have been entered.

Save Entry

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Short cuts

Cancelling a procedure

Checking for double entries

Check Duplicate

Editing an entry

Short Cut

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

You can also delete the entry by selecting Cancel.

Cancel

To avoid having a short cut feature several times in your list under different names, you can have the list checked automatically. As soon as an identical entry is found, it is indicated on the display. For this function, the cursor must be located in the Contents field.

You can edit any entry in the short cuts list at any time.

(tmeans: scroll with

Select the entry to be edited and call up the Edit Entry menu option.

confirm with

)

Edit Entry

Deleting an entry

Short Cut

Delete Entry

The input function is active. Proceed as for New Entry.

You can also delete entries from the short cuts list.

(tmeans: scroll with

Select the entry to be deleted and call up the Delete Entry menu option.

The entry is deleted and the short cuts list is displayed again.

confirm with

)

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GO BACK

YES

Displaying an entry

Short Cut

Display Entry

Deleting all entries

Short Cut

kap17a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Short cuts

Short cuts can be displayed for checking purposes.

(tmeans: scroll with

Select the entry you wish to display from the list and call up the Display Entry menu option.

The short cut name and contents will be shown on the display. You can return to the short cuts list by pressing the display key.

You can delete all entries from the short cuts list.

(tmeans: scroll with

Delete Memory

You will be requested to enter the PIN (factory default “0000 “). The rules for the input function apply ➔ page 37.

When you have entered the correct PIN, you can delete all entries by pressing and return to a blank short cuts list.

You can cancel the procedure by pressing , or by pressing the .menu key.

confirm with

)

Available memory

Short Cut

You can display the percentage of memory available for further entries using this function.

(tmeans: scroll with

Available Memory

confirm with

)

A message with the requested information, for example “Memory: 70% available“ is displayed.

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Short cuts

Copying an entry/memory

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Short cut entries can be copied between enhanced Gigaset 2000T or 2000C telephones/handsets. The Gigaset 2011 base station supports this feature.

Short Cut

Copy Entry

Copy

(tmeans: scroll with

confirm with

Select the required entry from the list.

Activate Copy Entry from the additional menu.

(tmeans: scroll with

Enter the internal extension of the telephone or handset

receiving the entries in response to the request "Copy en-

confirm with

try to internal". Start the copy operation as follows:

The receiving telephone is called. When the call is answered, the called party is requested to enter the PIN. The copy operations begins if the correct PIN is entered.

The Copy Memory function is performed in the same way as the Copy Entry function:

(tmeans: scroll with

Copy Memory

confirm with

The receiving telephone is called. When the call is answered, the called party is requested to enter the PIN. The copy operations begins if the correct PIN is entered.

)

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Starting a short cut

Short Cut

Start

Default short cuts

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Short cuts

If one or more short cuts have been created, you can select them and start them when you are both off-line and on-line (after pressing the Talk key).

(tmeans: scroll with

confirm with

Select the desired short cut from the list and call up the Start menu option.

The active status is shown on the display until the short cut is executed. A typical message would read "Shortcut active: unit check".

The display message will only be interrupted if, for example, the user is requested to enter the PIN.

A list of default (system) short cuts is already loaded in your short cuts list. The list contains the following short cuts:

)

Name Sequence Meaning

Total units S#83C*BS Check total call charges for all handsets Unit check Call Barring off Call Barring on Base lock

Base Tone Ringer Base Ringer Vol.

Short Cut

S#22BS S#84CB0S S#84CB1S

S#24CBS

S#*6BS

S#*5BS

DefaultShortCuts

Check call allowance account Switch off call barring Switch on call barring Switch base lock on/off

Change base ringer volume Change base tone ringer

(tmeans: scroll with

confirm with

All of the default short cuts can be loaded into the short cuts list by pressing . You can quit the procedure by pressing . The system short cuts are arranged in

CANCEL

LOAD

alphabetical order in an existing short cuts list.

)

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Short cuts

Short cut list

kap17a.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

for handset and base functions:

Suggested short cut

name

Changebasecode S#8*CCCS Change the base code ➔ page 43 Callduration S#1CW961BS Call duration display on ➔ page 60 Actcalldisplay S#1CW962BS Activate call charge display not available in

Dis handsetcharges S#83CBNBS Display total charges for one/all

Del handsetcharges S#83CBN0BS Delete total charges for one/all

Baselockon/off S#24CBNS Activate/deactivate base sta-

Dis/modemergnos S#25CWBWBWBWBS Display/save emergency num-

Dis/modbarrednos S#85CBNWBWBWBS Display/save barred numbers ➔ page 63 Delh/sbarrednos S#87CBNS Delete all barred numbers for a

Acth/strunkaccess S#1CW*1N1BS Activate unrestricted trunk ac-

Acth/sout-restaccss S#1CW*1N0BS Activate outward-restricted

Modcallallowancea/c S#21CBBS Edit the call allowance account not available in

Short cut Meaning Page reference

the UK

handsets

tion lock

bers

handset

cess for a handset

trunk access for a handset

not available in

the UK

not available in

the UK

➔ page 61

➔ page 62

➔ page 64

➔ page 66

the UK

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kap18.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important notes on putting into service and operation

Installing the base station

Installation site/installation area

● A 220/230V AC power socket must be located at the

installation site.

● In order to avoid interference, the base station should

not be in the direct vicinity of other electronic equipment such as Hi-fi, office or microwave equipment.

● Place the base station on a flat, non-slip surface. Un-

der normal circumstances, the rubber feet will not leave marks. However, due to the vast array of surface finishes applied to furniture, marks on the installation surface cannot be entirely ruled out.

● Radio transmission between the base station and

handsets complies with the DECT standard. Gigaset 2011 thus observes all relevant European regulations. However, if there is interference to the picture or sound of your satellite equipment, consult your specialist satellite dealer.

● Depending on ambient conditions, the maximum ra-

dio range between the base station and the handset is approx. 300 m outdoors, and approx. 50 m indoors. If the range warning is activated for the handset (➔ page 56), a signal will sound when you move outside the radio range.

Temperature/ambient conditions

● The base station is designed for operation in protect-

ed areas with a temperature range from +5 °C to +45°C.

● The base station should not be installed in damp are-

as (such as bathrooms or laundry rooms), close to heat sources or in direct sunlight.

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important notes on putting into service and operation

Notes on operating the handset

For users who wear hearing aids

If you wear a hearing aid, please note that radio signals can interfere with hearing aids, and if sufficiently loud, can cause a very unpleasant humming sound.

Using rechargeable batteries

The following should be noted when using rechargeable batteries:

● Only use the rechargeable battery types supplied

(AAnickel-cadmium batteries).

● Nickel-metal-hydride (NiMH) rechargeable batteries

can significantly increase the time for which Gigaset 2000S/2000C can be used.

● The following batteries are authorised:

Nickel-cadmium Nickel-metal-hydride

Saft RC6 Sanyo HR-3 U (1300 mAh)

Panasonic P-60 AA/1P GP GP120 AA HC

Philips R6 NC-P Emmerich CE R 6

UCAR RC6 Energizer EMH-1100 AAC

Energizer Eveready RC 6 Varta VH 1101 AA

DAIMON ACCU 1000

Varta Accu Plus Ni-Cd 1,2V No. 5006

Sanyo N-3U

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important notes on putting into service and operation

Once the NiMH rechargeable batteries have been inserted, the following should be observed to ensure maximum lasting power from your batteries: once the batteries have been fully charged for the first time, the handset prematurely indicates that the batteries are running low (i). In order to deep discharge the batteries, continue to use the handset until the battery symbol j appears and the batt. low beep sounds (caution: max. operating time remaining is 10 minutes). In this way the handset recognises the extended capacity of the rechargeable batteries and will in future display the correct battery charging status.

Opening the battery compartment resets the display to the capacity of the batteries delivered with the telephone.

Only use NiMH batteries with the Gigaset 2000S and 2000C handsets. These batteries cannot be used with Gigaset 1000S and 1000C handsets!

● Using other battery types or non-rechargeable batter-

ies may cause malfunctions or even damage the equipment. The manufacturer shall assume no liability in this case.

Never use ordinary batteries.

When installing and using the rechargeable batteries, please follow the rules below:

● The handset can be replaced in the rest each time a

call is ended. Charging is controlled electronically. This ensures optimum and even charging of the batteries.

● Initially charge the batteries thoroughly. We recom-

mend charging the batteries for approximately 16 hours without interruption (overnight for example). During the first week of operation, continually replace the handsets in the charging unit for recharging.

● New batteries do not usually reach their full capacity

(i.e. maximum time when the telephone is in use and stand-by time) until they have been in normal use for several days. Although the battery LED indicates that the rechargeable batteries of a handset have been charged (LED off), you must assume during this initial phase that the capacity may not reach that of maximum time when the telephone is in use, or that of stand-by time.

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Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important notes on putting into service and operation

● After they have initially been thoroughly charged

(proven charging time approx. 16 hours), the rechargeable batteries are fully operative. The rechargeable batteries should be discharged from time to time. Caution: partially discharged batteries only offer limited operating time.

● Make sure that the contacts do not touch metal or oily

objects.

● The LED display lights up occasionally to indicate that

float charging is taking place.

Handset battery life:

Battery charging times:

Fitting the carrying clip on the handset

Battery type Stand-by time

NiCd, 600 mAh up to 70 up to 7 (8.5*)

NiMH,1100 mAh up to 110 up to 11 (13*)

NiMH, 1300 mAh

*In use near the base station

Battery type Charging time

NiCd

NiMH, 1100 mAh

(hours)

up to 130 up to 13 (16*)

in the handset

(hours)

4–5 24

8–9 40

In use

(use)

Charging time

in the batt. comp.

(hours)

If required, you can fit the carrying clip supplied with the handset, e.g. if you wish to carry the handset in your pocket.

Hold the handset with the keypad facing the palm of your hand. You will see two small holes on the sides, level with the display. Place the clip in one hole and then insert it into the opposite hole until it clicks into place.

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Service

SET

REDIAL

COLL.CALL

LIST.ON

LIST.OFF

kap18.fm5

Gigaset 2011 Comfort, GBR: A30852-X1106-B307-1-

Important notes on putting into service and operation

Operating with the Gigaset 2000S (1000S) handset

The Gigaset 2000S (1000S) handset supports all Gigaset 2011 features.

Differences in operation

Maintenance

Gigaset 2000C

(Gigaset 1000C)

c or a c or a

u x x x

x x x

Simply wipe the handset and base station with a damp cloth or an antistatic wipe.

Gigaset 2000S Gigaset 1000S

B B O O

I* BR

BR BR

w w z z

w w w

R R R

Never use a dry cloth as this causes static discharge.

Siemens 2011 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual