Showtec Helios 150 COB 4200K User manual

MANUAL
ENGLISH
Helios 150 COB, 4200K V1
Ordercode: 43722
Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherland s
Helios 150 COB, 4200K
Table of contents
Warning ........................................................................................................................................................................... 2
Safety Instructions ..................................................................................................................................................... 2
Operating Determinations ....................................................................................................................................... 4
Rigging ........................................................................................................................................................................ 4
Connection with the mains ..................................................................................................................................... 5
Return Procedure ...................................................................................................................................................... 6
Claims ......................................................................................................................................................................... 6
Description of the device ............................................................................................................................................. 7
Frontside ..................................................................................................................................................................... 7
Backside ..................................................................................................................................................................... 8
Installation ...................................................................................................................................................................... 8
Set Up and Operation ................................................................................................................................................... 9
Control Modes ........................................................................................................................................................... 9
One Helios (Auto show, Dimmer mode and Sound-controlled) .................................................................... 9
Multiple Helioses (Master/Slave control) ............................................................................................................ 9
Multiple Helioses (DMX Control) ......................................................................................................................... 10
Fixture Linking ........................................................................................................................................................... 11
Data Cabling ........................................................................................................................................................... 11
Control Panel ........................................................................................................................................................... 12
Control Mode .......................................................................................................................................................... 12
DMX Addressing ...................................................................................................................................................... 12
Menu Overview ....................................................................................................................................................... 13
Main Menu Options ................................................................................................................................................ 14
1. Auto.................................................................................................................................................................... 14
2. Master/Slave Mode ......................................................................................................................................... 14
3. DMX-512 Mode ................................................................................................................................................. 14
4. Sound-controlled mode ................................................................................................................................. 15
5. Dimmer mode .................................................................................................................................................. 15
6. Settings .............................................................................................................................................................. 15
6.1. Dimming Curves ............................................................................................................................................ 15
6.2. Dimmer speed ............................................................................................................................................... 15
6.3. LCD Backlight ................................................................................................................................................ 15
6.4. Factory Reset ................................................................................................................................................. 16
6.5. DMX Fail .......................................................................................................................................................... 16
6.6. Synchronous DMX ......................................................................................................................................... 16
7. Information ........................................................................................................................................................ 16
DMX Channels ......................................................................................................................................................... 16
1 channel .............................................................................................................................................................. 16
3 channels ............................................................................................................................................................. 16
Maintenance ................................................................................................................................................................ 17
Troubleshooting ........................................................................................................................................................... 17
No Light ..................................................................................................................................................................... 17
No Response to DMX .............................................................................................................................................. 17
Product Specifications ................................................................................................................................................ 19
Dimensions ................................................................................................................................................................... 20
Notes .............................................................................................................................................................................. 21
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Ordercode: 43722
Helios 150 COB, 4200K
Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure that all parts are present, and have been received in good condition. Notify the dealer immediately and retain packing material for inspection if any parts appear damaged from shipping or the carton itself shows signs of mishandling. Save the carton and all packing materials. In the event that a fixtur e mu st be returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
Showtec Helios 150 COB, 4200K Pro power cable (1,5 m) User manual
LED Expected Lifespan
LEDs gradually decline in brightness over time. HEAT is the dominant factor that leads to the acceleration of this decline. Packaged in clusters, LEDs exhibit higher operating temperatures than in ideal or singular optimum conditions. For this reason, when all color LEDs are used at their fullest intensity, life of the LEDs is significantly reduced. If improving the lifespan is of higher priority, place care in providing for lower operational temperatures. This may include climatic-environmental and the reduction of overall projection intensity.
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
be qualified follow the instructions of this manual
Before the initial start-up, please make sure that there is no damage caused by transportation. Should there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to follow the safety instructions and warning notes contained in this manual.
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Ordercode: 43722
Helios 150 COB, 4200K
Please consider that damages caused by manual modifications to the device are not subject to warranty.
This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-observance of this manual or any unauthorized modification to the device.
Never let the power cord come into contact with other cables! Handle the power cord and all connections with the mains with particular caution!
Never remove warning or informative labels from the unit.
Never use anything to cover the ground contact.
Never lift the fixture holding it by the projector-head, as the mechanics may be damaged. Always hold the fixture by the transport handles.
Never place any material over the lens.
Never look directly into the light s ource.
Never leave any cables lying around.
Do not insert objects into air vents.
Do not connect this device to a dimmer pack.
Do not switch the device on and off in short intervals, as this will reduce the device’s life.
Do not touch the device’s housing bare-handed during its operation (housing becomes very hot). Allow the fixture to cool for at least 5 minutes before handling.
Do not shake the device. Avoid brute force when installing or operating the device.
Only use the device indoors, avoid contact with water or other liquids.
Only operate the fixture after having checked if the housing is firmly closed and all screws are tightly fastened.
Only operate the device after having familiarized with its func tions.
Avoid flames and do not put close to flammable liquids or gases.
Always keep the case closed while operating.
Always allow a free air space of at least 50 cm around the unit for ventilation.
Always disconnect power from the mains, when device is not used or before cleaning! Only handle the power cord holding it by the plug. Never pull out the plug by tugging the power cord.
Make sure that the device is not exposed to extreme heat, moisture or dust.
Make sure that the available voltage is not higher than stated on the rear panel.
Make sure that the power cord is never crimped or damaged. Check the device and the power cord from time to time.
If the lens is obviously damaged, it has to be replaced.
If device was dropped or struck, disconnect mains power supply immediately. Have a qualified engineer inspect for safety before operating.
If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not
• switch it on immediately. The arising condensation water might damage your device. Leave the device switched off until it has reached room temperature.
If your Showtec device fails to work properly, discontinue the use immediately. Pack the unit securely (preferably in the original packing material), and return it to your Showtec dealer for service.
For adult use only. The fixture must be installed beyond the reach of children. Never leave the unit running unattended.
Never attempt to bypass the thermostatic switch or fuses.
For replacement use fuses of same type and rating only.
The user is responsible for correct positioning and operating of the Helios. The manufacturer will not accept liability for damages caused by the misuse or incorrect installation of this device.
This device falls under protection class I. Therefore it is essentia l to connect the yellow/green conductor to earth.
Repairs, servicing and electric connection must be carried out by a qualified technician.
WARRANTY: Till one year after date of purchase.
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Ordercode: 43722
Helios 150 COB, 4200K
Operating Determinations
This device is not designed for permanent operation. Consistent operation breaks will ensure that the device will serve you for a long time without defects.
The minimum distance between light output and the illuminated surface must be bigger than 1 meter.
To eliminate wear and improve lifespan, during periods of non-use, completely disconnect from power via breaker or by unplugging.
The maximum ambient temperature t
The relative humidity must not exceed 50 % with an ambient temperature of 40°C.
If this device is operated in any other way than the one described in this manual , the product may suffer damages and the warranty becomes void.
Any other operation may lead to dangers like short-circuit, burns, electric shock, crash, etc.
= 40°C must never be exceeded.
a
You endanger your own safety and the safety of others!
Rigging
Please follow the European and national guidelines concerning rigging, trussing and all other safety issues.
Do not attempt the installation yourself ! Always let the installation be carried out by an authorized dealer !
Procedure:
If the Helios is lowered from the ceiling or high joists, professional trussing systems have to be used.
Use a clamp to mount the Helios, w ith the mounting bracket, to the trussing system.
The Helios must never be fixed swinging freely in the room.
The installation must always be secured with a safety attachment, e.g. an appropriate safety net or safety cable.
When rigging, derigging or servicing the Helios, always make sure, that the area below the installation site is secured and that there are not any unauthorized people around.
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Helios 150 COB, 4200K
The Helios can be placed on a flat stage floor or mounted to any kind of truss with a clamp.
Improper installation can cause serious injuries and/or damage of property!
Connection with the mains
Connect the device to the mains with the power-plug. Always check if the right color cable is connected to the right place.
International EU Cable UK Cable US Cable Pin
L BROWN RED YELLOW/COPPER PHASE
N BLUE BLACK SILVER NEUTRAL
YELLOW/GREEN GREEN GREEN PROTECTIVE GROUND
Make sure that the device is always properly connected to the earth! Improper installation can cause serious injuries and/or damage of property!
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Ordercode: 43722
Helios 150 COB, 4200K
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Au thorization Number (RMA numb er). Products returned without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility. Call Highlite 0031-455667723 or mail aftersales@highlite.nl and request an RMA prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper inside the box:
01) Your name
02) Your address
03) Your phone number
04) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any short­comings and/or visible defects, or perform this check after our announcement that the goods are at their disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's r esponsibility to repor t and submit claims with the shipper in the event that a fixture is damaged due to shipping. Transportation damage has to be reported to us within one day after receipt of the delivery. Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless agreed otherwise in writing. Complaints against us must be prepared in writing or sent by fax within 10 working days after receipt of the invoice. After this period complaints will not be handled anymore. Complaints will only then be considered if the client has so far complied with all parts of the agreement, regardless of the agreement from which the obligation is resulting.
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Ordercode: 43722
Helios 150 COB, 4200K
Description of the device
Features
The Showtec Helios 150 COB 4200K is a light fixture with high output and great effe cts.
Input voltage: 100-240V AC, 50/60Hz Power consumption: 200W Light source: 1 x 150W COB 4200K Light output: 11600 Lumen Drive current: 1000mA Refresh rate: 12kHz Control protocol: DMX-512 DMX channels: 1, 3 channels Control modes: Auto, Dimmer, Sound-controlled, Master/Slave, DMX-512 Dimmer: 0-100% Strobe: 0-20Hz Beam angle: 60° Housing: Die-cast aluminum Connections: 3-pin/5-pin XLR connectors IN/OUT & Pro power IN/OUT Cooling: Cooling fan Color: Black Dimensions: 320 x 265 x 370 mm (LxWxH) Weight: 4,6 kg
Frontside
Fig. 01
01) Adjustment screw
02) Mounting bracket with inclination screw
03) 1 x 150W COB 4200K
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Ordercode: 43722
Helios 150 COB, 4200K
Backside
Fig. 02
04) LCD display + control buttons
05) 5-pin DMX signal connector IN
06) 3-pin DMX signal connector IN
07) Pro power connector 100-240V IN
08) Pro power connector 100-240V OUT
09) 3-pin DMX signal connector OUT
10) 5-pin DMX signal connector OUT
Installation
Remove all packing materials from the Helios 150 COB 4200K. Check if all foam and plastic padding is removed. Connect all cables.
Do not supply power before the whole system is set up and connected properly. Always disconnect from electric mains power supply before cleaning or servicing. Damages caused by non-observance are not subject to warranty.
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Ordercode: 43722
Helios 150 COB, 4200K
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode. Before plugging the unit in, always make sure that the power supply matches the product specification voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa. Connect the device to the main power supply.
Control Modes
There are 5 modes: • Auto show
Dimmer mode
Sound-controlled
Master/Slave
DMX-512 (1CH, 3CH)
One Helios (Auto show, Dimmer mode and Sound-controlled)
01) Fasten the effect light to a firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Plug the end of the electric mains power cord into a proper electric power supply socket.
03) When the Helios is not connected with a DMX cable, it functions as a stand-alone device.
04) Turn on the music. If the device is set to sound-control, then the Helios will react to the bea t of the music.
05) Please see pages 14-15 for more information about the Auto show, Dimmer mode and Sound­controlled mode.
Multiple Helioses (Master/Slave control)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Use a 3-pin/5-pin XLR cable to connect the Helios. The pins:
03) Link the units as shown in fig. 03. Connect the first unit's DMX "out" socket with the second unit's "in" socket, using a DMX signal cable. Repeat this process to link the second, third, and fourth units. You can use the same functions on the master device as described on pages 14-15 (Auto show, Dimmer mode or Sound-controlled mode). This means that you can set your desired operation mode on the master device and all slave d evices will react the same as the master device.
Multiple Helioses (Master/Slave control)
01) Earth
02) Signal -
03) Signal +
Fig. 03
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Ordercode: 43722
Helios 150 COB, 4200K
Multiple Helioses (DMX Control)
01) Fasten the effect light to a firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Use a 3-pin/5-pin XLR cable to connect the Helioses and other devices.
04) Link the units as shown in fig. 04. Connect the first unit's DMX "out" socket with the second unit's "in" socket, using a DMX-signal cable. Repeat this process to link the second, third, and fourth units.
05) Supply electric power: Plug electric mains power cords into each unit's Pro power socket, then plug the other end of the mains power cord into proper electric power supply sockets, starting with the first unit. Do not supply power before the whole system is set up and connected properly.
Multiple Helioses DMX Set Up
Fig. 04
Note : Link all cables before connecting electric power
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Ordercode: 43722
Helios 150 COB, 4200K
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to run synchronized shows of two or more fixtures set to a master/slave operating mode. The combined number of channels required by all the fixtures on a serial data link determines the number of fixtures the data link can support.
Important: Fixtures on a serial data link must be daisy-chained in a single line. To comply with the
EIA-485 standard, no more than 30 devices should be connected on one data link. Connecting more than 30 fixtures on one serial data link without the use of a DMX optically isolated splitter may result in deterioration of the digital DMX signal. Maximum recommended DMX data link distance: 100 meters Maximum recommended number of fixtures on a DMX data link: 30 fixtures Maximum recommended number of devices on a power link @120V: 4 fixtures Maximum recommended number of devices on a power link @230V: 9 fixtures
Data Cabling
To link fixtures together, you must obtain data cables. You can purchase DAP Audio certified DMX cables directly from a dealer/distributor or construct your own cable. If you choose to create your own cable, please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic interference.
DAP Audio DMX Data Cables
DAP Audio Basic microphone cable for allround use. bal. XLR/M 3-pin > XLR/F 3-pin. Ordercode FL01150 (1,5 m), FL013 (3 m), FL016 (6 m), FL0110 (10 m), FL0115 (15 m), FL0120 (20 m).
DAP Audio X-type data cable XLR/M 3-pin > XLR/F 3-pin. Ordercode FLX0175 (0,75 m), FLX01150 (1,5 m), FLX013 (3 m), FLX016 (6 m), FLX0110 (10 m).
DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by Neutrik®. Ordercode FL71150 (1,5 m), FL713 (3 m), FL716 (6 m), FL7110 (10 m).
DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by Neutrik®. Ordercode FL7275 (0,75 m), FL72150 (1,5 m), FL723 (3 m), FL726 (6 m), FL7210 (10 m).
DAP Audio 110 Ohm cable with digital signal transmission. Ordercode FL0975 (0,75 m), FL09150 (1,5 m), FL093 (3 m), FL096 (6 m), FL0910 (10 m), FL0915 (15 m), FL0920 (20 m).
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Ordercode: 43722
Helios 150 COB, 4200K
The Helios 150 COB 4200K can be operated with a DMX controller in control mode or without a DMX controller in stand-alone mode.
Control Panel
A) LCD display B) MODE button C) SETUP button D) UP button E) DOWN button
Fig. 05
Control Mode
The fixtures are individually addressed on a data-link and connected to the controller. The fixtures respond to the DMX signal from the controller. (When you select the DMX address and save it, the controller will display the saved DMX address, next time.)
DMX Addressing
The control panel on the front side of the base allows you to assign DMX fixture addresses, which is the first channel with which the Helios will respond to the controller. Please note, when you use the controller, the unit has 3 channels. When using multiple Helioses, make sure you set the DMX addresses right. Therefore, the DMX address of the first Helios should be 1(001); the DMX address of the second Helios should be 1+3=4 (004); the DMX address of the third Helios should be 4+3=7 (007), etc. Please, be sure that you do not have any overlapping channels in order to control each Helios correctly. If two or more Helioses are addressed similarly, they will work similarly.
Controlling:
After having addressed all Helios fixtures, you may now start operating these via your lighting controller. Note: After switching on, the Helios will automatically detect whether DMX 512 data is received or not.
If there is no data received at the DMX-input, the “LED “ on the control panel will not flash. If not, the problem may be:
The XLR cable from the controller is not connecte d with the input of the Helios 150 COB 4200K.
The controller is switched off or defective, the cable or connector is detective, or the signal wires are swapped in the input connector.
Note: It is necessary to insert an XLR termination plug (with 120 Ohm) in the last fixture in order to ensure proper transmission on the DMX data link.
Display Off after 60 seconds
When no button is pressed for 60 seconds, the display will turn off. To light up the display, you have to press the MODE, SETUP, UP or DOWN button. Once you have pressed the button, the display will light up.
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Ordercode: 43722
Helios 150 COB, 4200K
Menu Overview
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Ordercode: 43722
Helios 150 COB, 4200K
Main Menu Options
The Helios 150 COB 4200K will show its version number at start-up!
1. Auto
With this menu you can activate Auto mode.
1. Auto
2. Master/Slave mode
3. DMX-512 mode
4. Sound-controlled mode
5. Dimmer mode
6. Settings
7. Information
01) Press the MODE button until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to increase/decrease the auto program speed. The adjustment range is
between , from slow to fast.
04) Press the SETUP button again to proceed to strobe settings. Press the UP/DOWN buttons to
increase/decrease the strobe frequency. The adjustment range is between , from OFF to high strobe frequency.
2. Master/Slave Mode
With this menu you can set the slave mode.
01) Press the MODE button until the display shows . If the device has not been set to slave, it is automatically classified as a master device. All slave devices will follow the movement of the master. If the device has been set to slave, it will react the same as its master device.
3. DMX-512 Mode
With this menu you can set the DMX address.
01) Press the MODE button until the display shows .
02) Press the SETUP button to open the menu. You can choose 512 different DMX addresses.
03) Press the UP/DOWN buttons to select the required address from .
04) Once you have set the desired DMX address, you can also choose one of the 2 DMX channel modes.
05) Press the SETUP button to proceed to channel mode selection .
06) Press the UP/DOWN buttons to choose one of the 2 channel modes: .
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Ordercode: 43722
Helios 150 COB, 4200K
4. Sound-controlled mode
With this menu you can set the sound sensitivity.
01) Press the MODE button until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to select the required sensitivity from , from OFF to high sound sensitivity.
04) Turn on the music and the Helios will react to the beat of the music.
5. Dimmer mode
With this menu you can manually set the dimmer.
01) Press the MODE button until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to adjust the dimmer brightness. The adjustment range is between
, from dark to brightest.
6. Settings
With this menu you can manually adjust the device’s settings.
01) Press the MODE button until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to toggle through the following menus:
Dimming Curves Dimmer Speed LCD Backlight Factory Reset DMX Fail Synchronous DMX
6.1. Dimming Curves
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to choose one of the 4 dimming curves: linear, square, inverted square and S-type.
6.2. Dimmer speed
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to choose between Fast or Smooth.
6.3. LCD Backlight
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to select the desired LCD backlight time. The adjustment range is from ON (display remains continuously ON) and 10/20/30/60s (the amount of time after which the display will turn OFF, if no button is pressed).
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Ordercode: 43722
Helios 150 COB, 4200K
6.4. Factory Reset
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to choose between Yes and No.
04) Press the SETUP button to confirm your choice.
05) If you have chosen Yes, the device will restore the factory settings.
6.5. DMX Fail
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to choose OFF or HOLD.
04) If you have chosen OFF, the device will perform a blackout (when a DMX signal error occurs).
05) If you have chosen HOLD, the device will use the last working DMX signal from before the DMX error, which ensures undisrupted performance.
6.6. Synchronous DMX
01) Press the UP/DOWN buttons until the display shows .
02) Press the SETUP button to open the menu.
03) Press the UP/DOWN buttons to choose ON or OFF.
04) If you have chosen ON and you are operating th e device(s) in Master/Slave mode, the devices will keep moving synchronously, even when a certain amount of time has passed.
05) It is highly advisable to keep this option set to ON all the time.
7. Information
With this menu you can view the software version and the device’s current temperature.
01) Press the MODE button until the display shows .
02) Press the SETUP button to enter the menu.
03) Press the UP/DOWN buttons to toggle between temperature and software version.
04) Once you have chosen one of these options, press the
05) Under normal circumstances, the temperature reads NORMAL. The software version is .
SETUP button to view the information.
DMX Channels
1 channel
Channel 1 – Dimmer intensity
0-255 Gradual adjustment, from dark to brightest 0-100%
3 channels
Channel 1 – Dimmer intensity
0-255 Gradual adjustment, from dark to brightest 0-100%
Channel 2 – Functions Dimmer must be open
0 Not functional 1-127 Auto show, from slow to fast 128-255 Sound-controlled mode, from OFF to high sound sensitivity
Channel 3 – Strobe Dimmer must be open
0-10 No function 11-255 Strobe flash frequency, from low to high
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Ordercode: 43722
Helios 150 COB, 4200K
Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be inspected by an expert after every year in the course of an acceptance test. The operator has to make sure that safety-related and machine-technical installations are to be inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Helios 150 COB 4200K requires almost no maintenance. However, you should keep the unit clean. Otherwise, the fixture’s light output will be significantly reduced. Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and a soft cloth. Do not use alcohol or solvents. The front lens will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light output very quickly. Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying electric power.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit operates properly, do not carry out following steps.
No Light
If the light effect does not operate properly, refer servicing to a technician. Suspect three potential problem areas as: the power supply, the LEDs, the internal fuse.
01) Power supply. Check if the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Helios to your Showtec dealer.
03) The internal fuse. Return the Helios to your Showtec dealer.
04) If all of the above appears to be O.K., plug the unit in again.
05) If you are unable to determine the cause of the problem, do not open the Helios, as this may damage the unit and the warranty will become void.
06) Return the device to your Showtec dealer.
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power. Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light effect to a qualified technician.
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Ordercode: 43722
Helios 150 COB, 4200K
Problem Probable cause(s) Solution
One or more fixtures do not function at all
Fixtures reset correctly, but all respond erratically or not at all to the controller
Fixtures reset correctly, but some respond erratically or not at all to the controller
No light or LEDs cut out intermittently
No power to the fixture
Internal fuse blown The controller is not connected. • Connect controller. 3-pin/5-pin XLR Out of the
controller does not match XLR Out of the first fixture on the link (i.e. signal is reversed)
Poor data quality
Bad data link connection
Data link not terminated with 120 Ohm termination plug Incorrect addressing of the fixtures • Check address setting
One of the fixtures is defective and disturbs data transmission on the link
3-pin/5-pin XLR Out on the fixtures does not match (pins 2 and 3 reversed)
Fixture is too hot
LEDs damaged The power supply settings do not
match local AC voltage and frequency
Check if power is switched on and cables are plugged in
Return the Helios to your Showtec dealer.
Install a phase reversing cable between the controller and the first fixture on the link
Check data quality. If much lower than 100 percent, the problem may be a bad data link connection, poor quality or broken cables, missing termination plug, or a defective fixture disturbing the link
Inspect connections and cables. Correct poor connections. Repair or replace damaged cables
Insert termination plug in output jack of the last fixture on the link
Bypass one fixture at a time until normal operation is restored: unplug both connectors and connect them directly together.
Have the defective fixture serviced by a qualified technician
Install a phase-reversing cable between the fixtures or swap pin 2 and 3 in the fixture that behaves erratically
Allow the fixture to cool down
• Clean the fan
Turn up the air conditioning
Disconnect the fixture and return it to your dealer
Disconnect fixture. Check settings and correct if necessary
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Ordercode: 43722
Helios 150 COB, 4200K
Product Specifications
Model: Showtec Helios 150 COB 4200K Input voltage: 100-240V, 50/60Hz Power consumption: 200W DMX linking: 30pcs Dimensions: 320 x 265 x 370 mm (LxWxH) Weight: 4,6 kg
Operating and Programming:
Signal pin OUT: Pin 1 (earth), pin 2 (-), pin 3 (+) DMX Mode: 1, 3 channels Signal input: 3-pin/5-pin XLR IN Signal output: 3-pin/5-pin XLR OUT
Electro-mechanical effects:
Light source: 1 x 150W COB 4200K Light output: 11600 Lumen Drive current: 1000mA Refresh rate: 12kHz Beam angle: 60° Dimmer: 0-100% Strobe: 0-20Hz Housing: Die-cast aluminum DMX-control: via standard DMX controller Onboard: LCD display for easy setup Control: Auto, Dimmer, Sound-controlled, Master/Slave, DMX-512 Connections: 3-pin/5-pin XLR connectors IN/OUT & Pro power IN/OUT Cooling: Cooling fan Color: Black
Max. ambient temperature ta: 40°C Max. housing temperature tB: 80°C
Minimum distance: Minimum distance from flammable surfaces: 0,5 m Minimum distance to lighted object: 1 m
Design and product specifications are subject to change without prior notice.
Website:
Email:
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Ordercode: 43722
www.Showtec.info
service@highlite.nl
Helios 150 COB, 4200K
Dimensions
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Ordercode: 43722
Helios 150 COB, 4200K
Notes
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Ordercode: 43722
Helios 150 COB, 4200K
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Ordercode: 43722
©2017 Showtec
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