You have bought a great, innovative product from Showtec.
The Showtec Galactic RGB850brings excitement to any venue.
You can rely on Showtec, for more excellent lighting products.
We design and manufacture professional light equipment for the entertainment industry.
New products are being launched regularly. We work hard to keep you, our customer, satisfied.
For more information: iwant@showtec.info
You can get some of the best quality, best priced products on the market from Showtec.
So next time, turn to Showtec for more great lighting equipment.
Always get the best -- with Showtec !
Laser safety for a Class 4 Laser Product ................................................................................................................... 4
Description of the device ................................................................................................................................................. 7
Set Up and Operation ....................................................................................................................................................... 9
Control Modes ............................................................................................................................................................. 10
One Galactic (Autoshow 1+2) ............................................................................................................................ 10
One Galactic (Sound-controlled Musicshow 1+2) .......................................................................................... 10
Data Cabling ............................................................................................................................................................... 11
Control Panel ............................................................................................................................................................... 12
Control Mode .............................................................................................................................................................. 12
Menu Overview ........................................................................................................................................................... 13
Main Menu Options .................................................................................................................................................... 14
1. Automatic / Sound-controlled Show ............................................................................................................. 14
ILD and PRG files on SD Card ........................................................................................................................................ 21
Replacing a Fuse ........................................................................................................................................................ 22
No Light ......................................................................................................................................................................... 22
No Response to DMX.................................................................................................................................................. 22
a dangerous electric shock when touching the wires!
CAUTION ! EYEDAMAGES !!!
NEVER LOOK DIRECTLY INTO THE LIGHTSOURCE !!!
NEVER PROJECT A SINGLE LASER POINT !!!
FOR YOUR OWN SAFETY, PLEASE READ THIS USER MANUAL CAREFULLY
BEFORE YOUR INITIAL START-UP!
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure
that all parts are present, and have been received in good condition. Notify the dealer immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be
returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
• Galactic RGB850 with IEC powercable 1,75m
• Rugged Case with keys
• Remote plug and 2 keys
• 20m ILDA DB25 cable
• User manual
FOR YOUR OWN SAFETY, PLEASE READ THIS USER MANUAL CAREFULLY
Safety Instructions
Every person involved with the installation, operation and maintenance of this device have to:
- be qualified
- follow the instructions of this manual
BEFORE YOUR INITIAL START-UP!
2
Before your initial start-up, please make sure that there is no damage caused by transportation. Should
there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to
follow the safety instructions and warning notes written in this manual.
Please consider that damages caused by manual modifications to the device are not subject to
warranty. This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the nonobservance of this manual or any unauthorized modification to the device.
Never let the power-cord come into contact with other cables! Handle the power-cord and all
connections with the mains with particular caution!
Never remove warning or informative labels from the unit.
Never use anything to cover the ground contact.
Never leave any cables lying around.
Do not insert objects into air vents.
Do not connect this device to a dimmerpack.
Do not open the device and do not modify the device.
Never aim the laser beam at people or animals!
Never use the device during thunderstorms, unplug the device immediately.
Never look directly into the light source.
Do not switch the device on and off in short intervals, as this would reduce the system’s life.
Do not shake the device. Avoid brute force when installing or operating the device.
Only use device indoor, avoid contact with water or other liquids.
Only operate the fixture after having checked that the housing is firmly closed and all screws are tightly
fastened.
Avoid flames and do not put close to flammable liquids or gases.
Always check the regulations when using a class 4 laser product.
Always check and position the laser before anybody enters the room, when the laser is facing an area
with people.
Always allow free air space of at least 50 cm around the unit for ventilation.
Always disconnect power from the mains, when device is not used or before cleaning! Only handle the
power-cord by the plug. Never pull out the plug by tugging the power-cord.
Make sure that the device is not exposed to extreme heat, moisture or dust.
Make sure that the available voltage is not higher than stated on the rear panel.
Make sure that the power-cord is never crimped or damaged. Check the device and the power-cord
from time to time.
If the external cable is damaged, it has to be replaced by a qualified technician.
If the lens is obviously damaged, it has to be replaced. So that its functions are not impaired, due to
cracks or deep scratches.
If device is dropped or struck, disconnect mains power supply immediately. Have a qualified engineer
inspect for safety before operating.
If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not
switch it on immediately. The arising condensation water might damage your device. Leave the
device switched off until it has reached room temperature.
If your Showtec device fails to work properly, discontinue use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Showtec dealer for service.
For adult use only. Light effect must be installed out of the reach of children. Never leave the unit
running unattended.
For replacement use fuses of same type and rating only.
The user is responsible for correct positioning and operating of the Galactic RGB850. The manufacturer
will not accept liability for damages caused by the misuse or incorrect installation of this device.
This device falls under protection class I. Therefore it is essential to connect the yellow/green conductor
to earth.
The laser will only work between 15-35ºC.
After 3 hours working, you must shut off the laser and let the laser diode cool off for 30 minutes,
otherwise the laser could be damaged and the warranty becomes void.
Repairs, servicing and electric connection must be carried out by a qualified technician.
WARRANTY: Till one year after date of purchase.
3
Laser safety for a Class 4 Laser Product
CAUTION: AVOID EXPOSURE TO BEAM: Avoid direct eye contact with laser
light. Never intentionally expose your eyes or others to direct laser radiation.
Compliance Statement
Your Galactic Laser has been designed to comply with FDA and IEC Standards for it classification.
The Galactic is a Class 4 laser product.
Laser Safety and Compliance Information
The Galactic is manufactured to comply with the IEC 60825-1 and in accordance with U.S. Food and
Drug Administration (FDA) Standards Listed under FDA Document 21 CFR 1040 and subsequent laser
notices.
Product Classification and Manufacturing Label Identification
Laser Classification: Class 4
Cooling: TE Cooling & Fan Cooling
Laser medium: wavelength 638 nm / Red (Laser Diode) Medium LD AlGaInP
wavelength 532 nm / Green (DPSS) Medium DPSS Nd:YVO4
wavelength 450 nm / Blue (DPSS) Medium LD GeAs
Output: 850mW (>200mW Red/ >150mW Green/ >500mW Blue)
Beam Diameter <5mm at aperture
Pulse Data All pulses < 4Hz (>0.25sec)
Divergence (each beam) <2 mrad
Divergence (total light) <40 degrees
Scanning ILDA Standard: 20Kpps
CAUTION: The use of corrective eye wear or optics for viewing at distances such as telescopes or
binoculars within a distance of 100mm may pose an eye hazard.
This laser product is a Class 4 laser and has an
Interlocked housing.
There are no user serviceable parts inside. Tampering or
removing warranty seals will void your products limited
warranty.
Combo label with the Product Model Number, Serial
Number, Date of Manufacturing, Laser Light Warning Label,
Warranty Void Label and Interlocked Housing Label
4
Proper Usage Safety and Compliance Information
According to FDA Regulations you
should operate this product as stated on
the left.
Operating Determinations
• This device is not designed for permanent operation. Consistent operation breaks will ensure that the
device will serve you for a long time without defects.
• The minimum distance between light-output and the illuminated surface must be more than 0.5 meter.
• The maximum ambient temperature t
• The relative humidity must not exceed 50 % with an ambient temperature of 35° C.
• If this device is operated in any other way, than the one described in this manual, the product may
suffer damages and the warranty becomes void.
• Any other operation may lead to dangers like short-circuit, burns, electric shock, crash, etc.
You endanger your own safety and the safety of others!
Rigging
Please follow the European and national guidelines concerning rigging, trussing and all other
safety issues.
Do not attempt the installation yourself !
Always let the installation be carried out by an authorized dealer !
Procedure:
If the Galactic is lowered from the ceiling or high joists, professional trussing systems have to be
used.
Use a clamp to mount the Galactic, with the mounting-bracket, to the trussing system.
The Galactic must never be fixed swinging freely in the room.
The installation must always be secured with a safety attachment, e.g. an appropriate safety net
or safety-cable.
When rigging, derigging or servicing the device, always make sure, that the area below the
installation place is blocked and staying in the area is forbidden.
Improper installation can cause serious damage to people and property !
= 45°C must never be exceeded.
a
5
Connection with the mains
International
EU Cable
UK Cable
US Cable
Pin
L
BROWN
RED
YELLOW/COPPER
FASE
N
BLUE
BLACK
SILVER
NUL
YELLOW/GREEN
GREEN
GREEN
EARTH
Connect the device to the mains with the power-plug.
Always pay attention, that the right color cable is connected to the right place.
Make sure that the device is always connected properly to the earth!
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned
without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail aftersales@highlite.nl and request an RMA prior to shipping the fixture.
Be prepared to provide the model number, serial number and a brief description of the cause for the
return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the
customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any shortcomings and/or visible defects, or perform this check after our announcement that the goods are at their
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt
of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless
otherwise agreed in writing.
Complaints against us must be made known in writing or by fax within 10 working days after receipt of the
invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement,
regardless of the agreement of which the obligation is resulting.
6
Description of the device
Features
The Showtec Galactic RGB850 is a laser effect with high output and great effects.
• When using multiple units together, you can make a great and cost effective beam-show
• Create your own designs and shows, with any kind of ILDA laser software
• Equipped with a 20K scanner pair which makes faster and bigger projections possible with less flickering
• For rental solutions you can use the SD card slot to run pre-programmed shows without any controller
Remove all packing materials from the Galactic. Check that all foam and plastic padding is removed.
Connect all cables.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
8
Set Up and Operation
Before plugging the unit in, always make sure that the power supply matches the product specification
voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.
Connect the device to the main power supply. The device can be music-controlled by its built-in
microphone.
The Interlock plug/remote plug and safety keys are included in the box.
The interlock is the “included-in-the-box” successor for the optional remote interlock (51316)
They should be kept with the Galactic laser !!!
The following safety precautions should be followed:
-The interlock plug should be placed on the backside (17) of your Galactic laser.
-The keys should be put into the lock (18) of your Galactic laser.
Warning
If the plug is not connected, your laser will not function.
If the key is not set to ON, your laser will not function.
Exclusion of liability
Be aware that in some countries, there are additional regulations, regarding the use of laser devices.
Therefore, we strongly advise you to check your national laws with the authorities: We don’t take any
responsibility for eventual discrepancies, changes or adaptions regarding lawful use of laser devices.
9
Control Modes
There are 4 modes: • Autoshow 1 Autoshow 2
• Musicshow 1 + Musicshow 2
• Master/Slave
• DMX512
One Galactic (Autoshow 1+2)
1. Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
2. When the Galactic is not connected by a DMX-cable, it functions as a stand-alone device.
Please see page 14 for more information about the Autoshow effects.
One Galactic (Sound-controlled Musicshow 1+2)
1. Fasten the effect light onto firm trussing Leave at least 1 meter on all sides for air circulation.
2. Turn on the music. If the device is set to sound, then the Galactic will react to the beat of the music.
Please see page 14 for more information about the sound-control options.
Multiple Galactics (Master/Slave control)
1. Fasten the effect light onto firm trussing Leave at least 1 meter on all sides for air circulation.
2. Always use a safety cable (ordercode 70140 / 70141).
3. Use a 3-p XLR cable to connect the Galactic lasers.
The pins:
1. Earth
2. Signal -
3. Signal +
4. Link the units as shown in (Fig. 3), Connect a DMX signal cable from the first unit's DMX "out" socket to
the second unit's "in" socket. Repeat this process to link the second, third, and fourth units.
You can use the same functions on the master device as described on page 14 (Autoshow 1+2 or
Musicshow 1+2). This means on the master device you can set your desired operation Mode and all
slave devices will react the same as the master device.
Multiple Galactics (Master/Slave control)
Fig. 3
10
Multiple Galactic (DMX Control)
1. Fasten the effect light onto firm trussing Leave at least 1 meter on all sides for air circulation.
2. Always use a safety cable (ordercode 70140 / 70141).
3. Use a 3-p XLR cable to connect the Galactic lasers.
4. Link the units as shown in (figure 4), Connect a DMX signal cable from the first unit's DMX "out" socket
to the second unit's "in" socket. Repeat this process to link the second, third, and fourth units.
5. Supply electric power: Plug the end of the mains power cord into proper electric power supply
sockets. Do so for all units and the controller.
Multiple Galactics Pro Set Up
Max. 30 Galactics
Note : Link all DMX cables and set dip switches before connecting electric power
6. Do not supply power before the whole system is set up and connected properly. Design your show
according to your DMX controller functions. See page 13 for more about DMX programming.
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to
run synchronized shows on two or more fixtures set to a master/slave operating mode. The combined
number of channels required by all the fixtures on a serial data link determines the number of fixtures the
data link can support.
Important:Fixtures on a serial data link must be daisy chained in one single line. To comply with the
EIA-485 standard no more than 30 devices should be connected on one data link.
Connecting more than 30 fixtures on one serial data link without the use of a DMX optically
isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended DMX data link distance: 100 meters
Maximum recommended number of Galactics on a DMX data link: 30 fixtures
Data Cabling
To link fixtures together you must obtain data cables. You can purchase DAP Audio certified DMX cables
directly from a dealer/distributor or construct your own cable. If you choose to create your own cable
please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic
interference.
DAP Audio Certified DMX Data Cables
• DAP Audio Basic microphone cable for allround use. bal. XLR/M 3 p. > XLR/F 3 p.
A. LED Display D. Down Button
B. Func Button E. Enter Button
C. Up Button
Control Mode
The fixtures are individually addressed on a data-link and connected to the controller.
The fixtures respond to the DMX signal from the controller.
DMX Addressing
The control panel on the front side of the base allows you to assign the DMX fixture address, which is the
first channel from which the Galactic will respond to the controller.
Please note when you use the controller, the unit has max. 13 channels.
When using multiple Galactic’s, make sure you set the DMX addresses right.
Therefore, the DMX address of the first Galactic should be 1(001); the DMX address of the second
Galactic should be 1+13=14; the DMX address of the third Galactic should be 14+13=27, etc.
Please, be sure that you don’t have any overlapping channels in order to control each Galactic
correctly. If two or more Galactic’s are addressed similarly, they will work similarly.
For address settings, please refer to the instructions under ”Addressing’ (menu d001)
Controlling:
After having addressed all Galactic’s, you may now start operating these via your lighting controller.
Note: After switching on, the Galactic will automatically detect whether DMX 512 data is received or not. The problem may be:
• The XLR cable from the controller is not connected with the input of the Galactic.
• The controller is switched off or defective, the cable or connector is detective, or the signal wires are
swapped in the input connector.
Note: It’s necessary to insert a XLR termination plug (with 120 Ohm) in the last fixture in order to ensure
proper transmission on the DMX data link.
12
Menu Overview
13
Main Menu Options
1. Automatic / Sound-controlled Show
2. SD Show
3. DMX address
4. Master/Slave Mode
5. Setting Menu: Colours, Mirror, Sensitivity
1. Automatic / Sound-controlled Show
1) Press the FUNC button, until the display shows .
2) Use the Up / Down buttons to scroll through the entire menu.
is a fast and exhilarating show, which is better suited for disco applications
is a slow and relaxing show, which is better suited for lounge applications
is a fast and exhilarating show, which is better suited for disco applications
is a slow and relaxing show, which is better suited for lounge applications
3) Use the ENTER button to store your setting.
Attention: When there is no sound/AUDIO/MIC signal for 3 seconds the laser will be OFF. As soon as the
music is turned on again, the laser will go on.
2. SD Show
Make sure the SD card is placed into the slot on the back of the device.
1) Press the FUNC button, until the display shows .
2) Use the Up / Down buttons to scroll through the entire menu.
3) Each folder name has to be 8 characters including letter or numbers. Any folder name with more
than 8 characters cannot be shown on the LCD display.
14
15
4) Press ENTER to open a specific folder.
5) Press Up / Down buttons to choose your show mode: ILDA single show
PRG preprogrammed show.
6) Press ENTER to confirm the desired laser show.
7) Use the Up / Down buttons to scroll through the entire file menu.
Attention: Please ONLY put ILD-format laser shows on the SD card.
DO NOT save any other files on it.
The SD Card supports max. 100 folders with less than 255 files in each folder.
The SD Card has to be a FAT32 format system.
One of the PRG preprogrammed shows on the SD card is located in the folder ANIMATION.
To play a PRG preprogrammed show, a TXT file (with a WINDOW PC) has to be made in the same folder.
Once the file is created and saved, the TXT file has to be renamed to *.PRG
Create your own show
1) In the folder ANIMA folder, there are 3 ILD-files, they are ANIMA1.ild, ANIMA2.ild, ANIMA3.ild.
2) If you want to create your own preprogrammed show with these 3 files, you should create a TXT files
with the following contents: ANIMA1.ild,12,3
ANIMA2.ild,20,1
ANIMA3.ild,18,4
3) Save this TXT file with name ANIMA.TXT.
4) Change the extension of the file name from ANIMA.TXT to ANIMA.PRG
Explanation: ANIMA1.ild,12,3
ANIMA1.ild is the ILD show name, 12 is the scanner speed, 3 is how many times you want this show to be
repeated.
3. DMX Mode
With this menu you can set the DMX address.
1) When the laser is connected with DMX controlled device or if a DMX signal is present, the DMX LED on
the front panel will light up RED.
2) Press the FUNC button, until the display shows .
3) Press ENTER to open this menu.
4) You can choose 512 different DMX addresses.
Use the Up / Down buttons to select the required address from
5) Use the ENTER button to store your setting.
4. Slave Mode
With this menu you are able to set the device as a slave device.
1) Press the FUNC button, until the display shows
2) Use the ENTER button to store your setting.
16
5. Settings Mode
With this menu you are able to create a special setup.
1) Press the FUNC button, until the display shows
2) Use the Up / Down buttons to choose between 3 main menus: Colour, Mirror or Music.
3) Press ENTER to open a specific menu.
Single white color show
RGY three color show
Full color show
Normal image
Image Y-axis mirror, X-axis mirror
Image Y-axis mirror, X-axis normal
Image Y-axis normal, X-axis mirror
Audio sensitivity
4) Use the ENTER button to store your setting.
ILDA Control Mode
This laser has an ILDA DB25 port, meaning it can be controlled by the PC.
There is an auto transform set in the unit’s inside to transform the ILDA and preprogrammed shows. When
connecting the 25 pin cable, the unit will be controlled by a PC. When you disconnect the unit, it will
return to its preprogrammed program control.
In theory, as long as the ILDA B25 connector is connected, a PC can control this laser unit. But in reality,
some software programs cannot control this unit, because pin 4 and 17 of the output card are not
connected. In fact this is an easy to solve problem. As long as you connect them, you can control this
unit.
17
DMX Channels
0-73
Laser OFF
74-110
PRG Show only via the SD card
111-147
ILD Show only via the SD card
148-165
Auto Show 1
166-184
Auto Show 2
185-202
Music-controlled Show 1
203-221
Music-controlled Show 2
222-255
DMX MODE (CH2-13 activated)
0-255
Folders
0-255
Shows
0-255
86 Individual patterns (For exact values see page 20)
0-5
No Strobe
6-10
Laser on (use in combination with CH4-CH13)
11-199
Strobe from slow to fast
200-255
Sound-controlled Strobe
0-125
125 different fixed positions on X Axis
126-185
Moving from slow to fast
186-225
Moving with random speed
226-245
Random Position
246-255
Sound-controlled to random position
0-125
125 different fixed positions on Y Axis
126-185
Moving from slow to fast
186-225
Moving with random speed
226-245
Random Position
246-255
Sound-controlled to random position
0-10
Original Size
11-100
Fixed Size (if angle <1°, the laser will shut down to prevent danger
The Showtec Galactic requires almost no maintenance. However, you should keep the unit clean.
Otherwise, the fixture’s light-output will be significantly reduced. Disconnect the mains power supply, and
then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and
a soft cloth. Do not use alcohol or solvents. Keep connections clean. Disconnect electric power, and
then wipe the connections with a damp cloth. Make sure connections are thoroughly dry before linking
equipment or supplying electric power. The operator has to make sure that safety-relating and machine-
technical installations are to be inspected by an expert after every four years in the course of an
acceptance test. The operator has to make sure that safety-relating and machine-technical installations
are to be inspected by a skilled person once a year.
The following points have to be considered during the inspection:
1. All screws used for installing the device or parts of the device have to be tightly connected and must
not be corroded.
2. There may not be any deformations on housings, fixations and installation spots.
3. Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
4. The electric power supply cables must not show any damages or material fatigue.
Replacing a Fuse
Power surges, short-circuit or inappropriate electrical power supply may cause a fuse to burn out. If the
fuse burns out, the product will not function whatsoever. If this happens, follow the directions below to do
so.
1. Unplug the unit from electric power source.
2. Insert a screwdriver into the slot in the fuse cover. Gently pry up the fuse cover. The fuse will come out.
3. Remove the used fuse. If brown or unclear, it is burned out.
4. Insert the replacement fuse into the holder where the old fuse was. Reinsert the fuse cover. Be sure to
use a fuse of the same type and specification. See the product specification label for details.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
1. If the device does not operate properly, unplug the device.
2. Check the power from the wall, the fuse, all cables etc.
3. If all of the above appears to be O.K., plug the unit in again.
4. If you are unable to determine the cause of the problem, do not open the Galactic, as this may
damage the unit and the warranty will become void.
5. Return the machine to your Showtec dealer.
No Light
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps. If the laser effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas: the power supply, the laser, the fuse.
1. Power supply. Check that the unit is plugged into an appropriate power supply.
2. The laser. Return the device to your Showtec dealer.
3. The fuse. See page 22 for replacing the fuse.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1. Check the DMX setting. Make sure that DMX addresses are correct
2. Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
3. Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
See next page for more problem solving.
22
Problem
Probable cause(s)
Remedy
One or more
fixtures are
completely dead.
No power to the fixture
• Check that power is switched on
and cables are plugged in.
Primary fuse blown.
• Replace fuse.
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller.
The controller is not connected.
• Connect controller.
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed).
• Install a phase reversing cable
between the controller and the first
fixture on the link.
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller.
Poor data quality
• Check data quality. If much lower
than 100 percent, the problem may
be a bad data link connection, poor
quality or broken cables, missing
termination plug, or a defective
fixture disturbing the link.
Bad data link connection
• Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
Data link not terminated with 120
Ohm termination plug.
• Insert termination plug in output jack
of the last fixture on the link.
Incorrect addressing of the fixtures.
• Check address setting.
One of the fixtures is defective and
disturbs data transmission on the
link.
• Bypass one fixture at a time until
normal operation is regained: unplug
both connectors and connect them
directly together.
• Have the defective fixture serviced
by a qualified technician.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
• Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture, that behaves
erratically.
No laser
The power supply settings do not
match local AC voltage and
frequency.
• Disconnect fixture. Check settings
and correct if necessary.
Laser damaged.
• Disconnect fixture. Check settings
and correct if necessary.
23
Product Specification
Model: Showtec Galactic RGB850
The Showtec Galactic RGB850 is a laser effect with high output and great effects.
• When using multiple units together, you can make a great and cost effective beam-show
• Create your own designs and shows, with any kind of ILDA laser software
• Equipped with a 20K scanner pair which makes faster and bigger projections possible with less flickering
• For rental solutions you can use the SD card slot to run pre-programmed shows without any controller
• Only 850mW: With help of the new 200mW 638nm red laser, the visual brightness is close to that of a
1.2W traditional RGB laser with a 660nm red laser.