Parts marked with "" are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for
maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only.
The contents are subject to change without notice.
Initial cartridge
Quality mode OFF: Approx. 300 letter
pages
Quality mode ON: Approx. 200 letter
pages
Replacement cartridge: SHARP
UX-C70B
Quality mode OFF: Approx. 600 letter
pages
Quality mode ON: Approx. 400 letter
pages
Letter: Approx. 100 sheets (20-lb.copier
paper at room temperature; maximum
stack height should not be higher than
the line on the tray)
Legal: 10 sheets
Recommended paper weight: 20-lb.
Copy Bond
Thermal inkjet
600 x 600 dpi
8.0" (203 mm) max.
448 KB (approx. 24 average pages)
9,600 bps with auto fallback to lower
speeds
Approx. 15 seconds
ITU-T (CCITT) G3 mode
MR, MH, MMR
30 numbers
Yes (cannot be used if power fails)
Public switched telephone network
TEL/FAX
Letter/A4: 10 sheets max. (20 lb. paper)
Legal: 5 sheets max.
Input document size:
Effective scanning width:
Scanning resolution:
Halftone (grayscale):
Contrast control:
Copy function:
Display:
Power requirements:
Power consumption:
*Quality mode is initially turned on. To turn off Quality mode.
**Based on Sharp Standard Chart at standard resolution, excluding
time for protocol signals (i.e., ITU-T phase C time only).
Automatic feeding:
Width: 5.8 to 8.5" (148 to 216 mm)
Length(10 sheets): 5.5 to 11"
(140 to 279 mm)
Length(5 sheets): 5.5 to 14"
(140 to 356 mm)
Manual feeding:
Width: 5.8 to 8.5" (148 to 216 mm)
Length: 5.5 to 23.6" (140 to 600 mm)
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement
without prior notice. The performance specifications figures indicated are nominal values of production units. There may be some deviations from
these values in individual units.
1 – 1
UX-B20U/UX-B20C/B25C
[2] Operation panel
7
1
2
3
RESOLUTION/
89
RECEPTION
INK
10
4
5
Z
11
5
A
12
Illustration: UX-B20U
6
13
1. Display
This displays messages and prompts to help you operate the
machine.
2. FLASH key
This key is used for Call Waiting and other special service
that requires subscription from your phone company. Your
phone company will provide you with details on how to use
the key.
3. RESOLUTION / RECEPTION MODE key
When a document is in the feeder, press this key to adjust
the resolution for faxing or copying. At any other time, press
this key to select the reception mode (an arrow in the display
will point to the currently selected reception mode).
4. INK key
Press this key before installing or replacing the print cartridge
to move the print cartridge holder to the replacement
position.
5. Arrow keys
Use these keys to scroll through and select setting, and to
search for auto-dial numbers.
6. FUNCTION key
Press this key to followed by the arrow keys select special
functions and settings.
7. Number key
Use these keys to dial numbers, and enter numbers and
letters when storing auto-dial numbers.
8. POLL key
Press this key after dialing another fax machine to receive a
document (previously loaded in the other machine's feeder)
without assistance from the operator of the other machine.
9. HOLD key
Press this key to put the other party on hold during a phone
conversation.
10. SPEAKER key
Press this key to listen to the line and fax tones through the
speaker when faxing a document.
11. STOP key
Press this key to cancel operations before they are completed.
12. START/MEMORY key
Press this key after dialing to begin fax transmission. Press
this key before dialing to send a fax through memory. The
key can also be pressed in the date and time display to show
the percentage of memory currently used.
13. COPY/HELP key
When a document is in the feeder, press this key to make a
copy of a document. At any other time, press this key to print
out the Help List, a quick reference guide to the
operation of your fax machine.
1 – 2
[3] Transmittable documents
m
h
1. Document Sizes
Normal sizeWidth148 - 216 mm
Length140 - 279 mm
(Max.)
UX-B20U/UX-B20C/B25C
5. Automatic Document Feeder Capacity
Number of pages that can be placed into the feeder at anytime is as
follows:
Normal size: max. ADF 10 pages
Special size: single sheet only (manual feed)
NOTE: • When you need to send or copy more pages than the feeder
limit, place additional pages in feeder when last page in feeder
is being scanned.
• Place additional pages carefully and gently in feeder.
If force is used, double-feeding or a document jam may result.
(Max.)
(Min.)
140mm
148mm216mm
Use document carrier sheet for smaller documents.
• With special sizes, only one sheet can be fed into the machine at a
time. Insert next page into feeder as current page is being scanned.
Letter
size
[Normal size]
279mm
216mm
[Special size]
600m
2. Paper Thickness & Weight
10 sheets1sheet(Manual)
Paper weight70 kg
Paper thickness (ref.) 0.1 mm0.1 mm ~ 0.18mm
Paper sizeLGL (216 mm x 355.6 mm)
Feeder capacityA4/LTR: 10 sheets max.
2
80 g/m
A4 (210 mm x 297 mm)
LTR (216 mm x 279 mm)
LGL : 1 sheets max.
70 kg ~ 135 kg
2
52 g/m
~ 157g/m
2
3. Document Types
• Normal paper
Documents handwritten in pencil (No. 2 lead or softer), fountain
pen, ball-point pen, or felt-tipped pen can be transmitted.
Documents of normal contrast duplicated by a copying machine
can also be transmitted.
• Diazo copy (blue print)
• Diazo copy documents of a normal contrast may be transmitted.
• Carbon copy
A carbon copy may be transmitted if its contrast is normal.
6. Readable Width & Length
The readable width and length of a document are slightly smaller than
the actual document size.
Note that characters or graphics outside the effective document scanning range will not be read.
• Readable width
8.3” (210mm), max
Readable widt
• Readable length
This is the length of the document sent minus 0.16” (4mm) from the
top and bottom edges.
0.16"(4mm)
Readable length
0.16"(4mm)
4. Cautions on Transmitting Documents
• Documents written in yellow, greenish yellow, or light blue ink cannot be transmitted.
• Ink, glue, and correcting fluid on documents must be dry before the
documents can be transmitted.
• All clips, staples and pins must be removed from documents before
transmission.
• Patched (taped) documents should be copied first on a copier and
then the copies used for transmission.
• All documents should be fanned before insertion into the feeder to
prevent possible double feeds.
1 – 3
UX-B20U/UX-B20C/B25C
[4] Installation
1. Site selection
Take the following points into consideration when selecting a site for
this model.
ENVIRONMENT
• The machine must be installed on a level surface.
• Keep the machine away from air conditioners, heaters, direct sunlight, and dust.
• Provide easy access to the front, back, and sides of the machine.
In particular, keep the area in front of the machine clear, or the original document may jam as it comes out after scanning.
• The temperature should be between 60 - 90°F (15 - 32°C).
• The humidity should be between 25% and 80% (without condensation).
ELECTRICITY
AC 120V, 60Hz, grounded(3-prong) AC outlet is required.
Caution!
• Connection to a power source other than that specified will cause
damage to the equipment and is not covered under the warranty.
• If your area experiences a high incidence of lightning or power
surges, we recommend that you install a surge protector for the
power and telephone lines. Surge protectors can be purchased at
most telephone specialty stores.
If the machine is moved from a cold to a warm place...
Condensation may form on the reading glass if machine is moved from
a cold to a warm place, this will prevent proper scanning of documents
for transmission. Turn on the power and wait approximately 2 hours
before using machine.
TELEPHONE JACK
A standard RJ-11C single-line wall telephone jack must be located
near the machine. This is the telephone jack commonly used in most
homes and offices.
• Plugging the fax machine into a jack which is not RJ-11C single-line
wall telephone jack may result in damage to the machine or your
telephone system. If you do not know what kind of jack you have, or
need to have one installed, contact the telephone company.
2) Open the print compartment cover.
3) Remove the tape.
4) Close the print compartment cover and then the operation panel.
2. Removing the packing tape
1) Open the operation panel.
3. Connecting the handset
Connect the handset as shown and place it on the handset rest.
• The ends of the handset cord are identical, so they will go into
either jack.
• Make sure the handset cord goes into the jack marked with a
handset symbol on the side of the machine!
• Use the handset to make ordinary phone calls, or to transmit
and receive faxes manually.
1 – 4
4. Attaching the paper tray
1) Attach the paper tray.
UX-B20U/UX-B20C/B25C
2) Insert the stack of paper into the tray, PRINT SIDE UP.
• If paper remains in the tray, take it out and combine it into a single stack with the new paper.
• Be sure to load the paper so that printing takes place on the
print side of the paper. Printing on the reverse side may result
in poor print quality.
• GENTLY LOAD PAPER INTO THE PAPER TRAY.
• DO NOT FORCE IT DOWN INTO THE FEED SLOT.
The stack
should not be
higher than this line.
2) Attach the paper tray extension.
Click!
5. Loading printing paper
You can load letter or legal size paper in the paper tray. Recommended paper weight is 20-lb. Copy Bond. The maximum number of
sheets is as follows:
Letter size: Approx. 100 sheets (20-lb. copier paper at room temperature; maximum stack height should not be higher than the line on the
tray)
Legal size: 10 sheets (20-lb. copier paper at room temperature)
1) Fan the paper, and then tap the edge against a flat surface to even
the stack. Make sure the stack edges are even.
Note: Do not use paper that has already been printed on, or
paper that is curled.
6. Connecting the power cord
Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet.
Caution!
• Do not plug the power cord into any other kind of outlet. This will
damage the machine and is not covered under the warranty.
• Make sure you have removed all of the packing tape beforeplugging in the power cord. Plugging in the power cord without
doing so may damage the machine.
• The machine does not have a power on/off switch, so the power is
turned on and off by simply plugging in or unplugging the power
cord.
• “CHECK CARTRIDGE” normally appears in the display the first
time you plug in the machine. This message appears until you
install the print cartridge.
Note: If you area experiences a high incidence of lightning or power
surges, we recommend that you install surge protectors for the power
and telephone lines. Surge protectors can be purchased at most telephone specialty stores.
1 – 5
UX-B20U/UX-B20C/B25C
Gold contact area
Cable
7. Installing the print cartridge
Follow these steps to install or replace the print cartridge.
• When replacing the print cartridge, be sure to use a SHARP UX-C70B cartridge.
Print cartridge yield (at 4% coverage)
Initial cartridge
Quality mode OFF:
Quality mode ON
Replacement cartridge (SHARP UX-C70B)
Quality mode OFF:
Quality mode ON
Quality mode is initially turned on. To turn off Quality mode, see page 1-8.
Caution! Do not open the print compartment cover or insert your hand
in the machine while it is printing.
Note: Keep print cartridges sealed in their packages until you are
ready to install them. It is recommended that you do not use a cartridge that has been left unused for a long time after opening, as the
print quality may be considerably degraded.
• Make sure the machine’s power cord is plugged in and paper is
laded before installing or replacing the print cartridge.
• If a document is inserted in the feeder, remove the document
before installing or replacing the print cartridge.
Approx. 300 letter pages
: Approx. 200 letter pages
Approx. 600 letter pages
: Approx. 400 letter pages
3) Open the print compartment cover.
4) Remove only the tape from the new cartridge.
• Important: Make sure you remove all of the tape.
• CAUTION! DO NOT touch the gold contact area on the cartridge.
If PRINTER ERROR or PRINTER ERROR/CHECK PAPER appears...
In the event that the display shows either of the above messages, you must clear the
error before installing the print cartridge. The error can usually be cleared by pressing
, or if a paper jam has occurred, by removing the paper jam.
1) Press .
INK
• Make sure the handset is on its cradle. If the handset is not on
the cradle, pressing will have no effect.
INK
• The print cartridge holder moves to the cartridge replacement
position.
Display:
REPLACE INK &
PRESS INK KEY
2) Open the operation panel.
5) Make sure the cartridge holder has moved slightly away from the
right side of the compartment, and then pull the green lever and
open the cartridge holder cover.
• If you are replacing the cartridge, remove the old cartridge. If
you are going to use the old cartridge again, place it in an airtight container.
• CAUTION! DO NOT touch the contact area inside the cartridge
holder, or pull on the cable that is connected to the cartridge
holder.
Note: if the print compartment cover is left open for
approximately 30 minutes with a cartridge installed,
the cartridge will automatically return to its home
position. To make the cartridge return to the cartridge
replacement position when this has happened, press .
INK
1 – 6
6) Insert the new print cartridge into the cartridge holder.
1=NEW, 2=OLD
CHANGE CARTRIDGE
Display when "NEW" is
selected:
OK: PRESS START
NEW CART. OK?
t
h
i
s
exa
e
,
A
UX-B20U/UX-B20C/B25C
10)Press to make the print cartridge holder return to its home
11)Press (NEW) if the cartridge you installed is new.
INK
position.
7) Place your index finger on the tab as shown and close the cartridge
holder cover with your thumb. Make sure the cover clicks into
place.
8) Close the print compartment cover.
Press (OLD) if the cartridge you installed is old.
START/
12)Press .
MEMORY
If you selected “OLD” in the previous step, this completes the
installation procedure. (Note: If you find that print quality is not satisfactory after reinstalling the old cartridge, align the cartridge as
explained.)
If you selected “NEW”, the display will show the alternating messages at right. Continue with the following steps to align the print
cartridge.
Display when "NEW" is
selected:
ALIGN CARTRIDGE
1=PRINT,2=SET
9) Close the operation panel, pressing down firmly to make sure it
clicks into place.
Display:
REPLACE INK &
PRESS INK KEY
13)Press to print an alignment page. (To enter an alignment
value without printing an alignment page, press .)
14)In the alignment page that the machine prints, locate the line that
comes closest to forming a completely straight line.
spas
o
In
mpl
5
1 – 7
UX-B20U/UX-B20C/B25C
1
Pressonce andtwice.
2
Pressonce and4 times.
3
Pressonce.
4
Pressto turn on high-quality fax
print, orto turn it off.
5
Pressto return to the date and time display.
HQ COPY
The display briefly shows
your selection, then:
1=YES, 2=NO
HQ FAX PRINT
Display:
PRINT SET-UP
15)Press the number keys to enter the number of the straightest line.
Example:
• If you make a mistake, press and then repeat the entry.
START/
16)Press .
• This completes the alignment procedure.
8. Setting the paper size
The machine has been set at the factory to scale received faxes to letter size paper. If you loaded legal paper, you must change the paper
size setting to LEGAL.
The high-quality fax print setting controls the speed at which faxes are
printed. If you prefer a higher quality image at a slower printing speed,
turn on this setting. If you prefer a faster printing speed over image
quality, turn off the setting.
Note: This setting only affects the printing speed. It does not affect the
amount of ink used.
• The high-quality fax print setting is initially turned off.
START/
MEMORY
.
Display:
PRINT SET-UP
PAPER SIZE SET
1=LETTER,2=LEGAL
The display briefly shows
your selection, then:
COPY CUT-OFF
ADD PAPER &
PRESS START KEY
1
Pressonce andtwice.
2
Pressonce andonce.
3
Pressonce.
4
Select the paper size:
LETTER:LEGAL:
5
Pressto return to the date and time display.
Note: If at any time the display shows the alternating
messages at right, check the printing paper. If the tray is
empty, add paper. If there is paper in the tr ay, take it out
and then reinsert it. When you are finished, press
9. Quality mode (using more/less ink)
If you prefer a higher quality image when printing faxes and copies,
turn on Quality mode. If you wish to use less ink or speed up ink drying
time, turn off Quality mode.
• Quality mode is initially turned on.
11. Connecting the telephone line cord
Insert one end of the line cord into the jack on the back of the machine
marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack.
Pressonce andtwice.
1
2
Pressonce and3 times.
3
Pressonce.
4
Pressto turn on Quality mode, or
toturnitoff.
5
Pressto return to the date and time display.
Display:
PRINT SET-UP
QUALITY MODE
1=YES, 2=NO
The display briefly shows
your selection, then:
HQ FAX PRINT
1 – 8
Setting the dial mode
The fax machine is set for tone dialing. If you are on a pulse dial line, you must
set the fax machine for pulse dialing. Press the panel keys as follows:
1
Pressonce and3 times.
2
Pressonce and3 times.
3
Pressonce.
4
Select the dial mode:
TONE:PULSE:
5
Pressto exit.
Display:
OPTION SETTING
DIAL MODE
1=TONE, 2=PULSE
The display briefly shows
your selection, then:
DISTINCTIVE
12. Clearing a jammed document
If the original document doesn’t feed properly during transmission or
copying, or DOCUMENT JAMMED appears in the display, first try
pressing the START/MEMORY key. If the document doesn’t feed out,
remove it as explained below.
Important:
Do not try to remove a jammed document without releasing it as
explained below. This may damage the feeder mechanism.
1) Open the operation panel.
UX-B20U/UX-B20C/B25C
13. Clearing jammed printing paper
Gently pull the jammed paper out of the machine, taking care not to
tear it. After removing the jammed paper, press to clear the
error message (PAPER JAMMED) from the display.
• Normal operation cannot be resumed until you press to clear
the error message.
2) Gently and remove the document.
• Be careful not to tear the document.
3) Close the operation panel, pressing down firmly to make sure it
clicks into place.
1 – 9
UX-B20U/UX-B20C/B25C
[5] Quick setup guide
IMPORTANT!!
Should you require any
assistance setting up or
operating your product,
please
DO NOT RETURN YOUR
PRODUCT TO THE
STORE.
After referring to the setup guide
and operation manual, if you still
require assistance please
consult our web page at
www.sharpusa.com. From our
web page you will be able to
directly e-mail our customer
support team.
If you would like personal
assistance, please call our
Customer Assistance Center at
1-877-794-8675.
Load paper.
4
1. Fan the paper.
1. Open the
1
operation panel.
Connect the handset.
2
2. Gently insert paper into the paper tray,
printsideup
The stack should
not be higher
than this line
Do not force
paper down into
the feed slot
..
2. Open the print
compartment cover.
3
Connect the phone line cord to the
5
TEL. LINE jack and a wall jack.
3. Remove the
packing tape.
1. Attach the paper tray.
4. Close the pr int
compartment cover.
2. Attach the paper tray
extension.
Insert horizontally
and rotate up
If the tabs do not go into the
holes, turn the extension over.
6
5. Close the
operation panel.
Click!
Plug the power cord into a
120-V grounded outlet.
Note: If you are loading legal paper, see
of the operation manual to change the
paper size setting to LEGAL.
Install the Print C ar tridge.
7
1. Make sure the
handset is on its
cradle and then
INK
press.
The cartridge
holder moves to
the cartridge
replacement
position.
6. Insert the new pr int cartridge
into the cartridge holder.
10.a. Pressto select NEW.
b. Pres s
c. Press
2. Open the
operation panel.
START/
MEMORY
to print an alignment page.
3. Open the pr int
7. Place your index finger on t he tab and close
the cartridge holder cover with your thumb.
ALIGN CARTRIDGE
1=PRINT,2=SET
4. Remove only the tape from the
compartment cover.
11.In the alignment page that the machine
prints, locate the line that comes closest
to forming a completely straight line.
Enter the number of that line.
Example:
(If you make a mistake, pressand
then repeat the entry.)
new cartridge.
IMPORTANT:Makesureyou
remove all of the tape.
5. Make sure the cartridge holder has moved slightly away
from the right side of the compar tment, and then pull the
green lever and open the cartridge holder cover.
Caution! Do not touch
the gold contact area.
8. Close the print compartment cover
and then the operation panel.
Do not pull on the cable or touch the gold contact area.
Cable
Gold contact area
INK
9. Pressto make the car tridge
holder return to its home position.
Display:
CHANGE CARTRIDGE
1=NEW, 2=OLD
START/
12. Press.
MEMORY
1 – 10
Note: To enter your name and fax number and set the date and time so that they
appear at the top of each fax you send, see page Chapter 1 of your operation manual.
[6] Quick reference guide
A=
B=
C=
D=
E=
F=
G=
H=
I=
J=
K=
L=
M=
N=
O=
P=
Q=
R=
S=
T=
U=
V=
W=
X=
Y=
Z=
SPACE =
UX-B20U/UX-B20C/B25C
3. Storing Auto Dial Numbers
1. Sending Faxes
Place your document (up to 10 pages) face down in the document
feeder.
1.1. Normal Dialing
1. Lift the handset or press .
2. Dial the fax number.
3. Wait for the reception tone (if a person answers, ask them to press
their Start key).
START/
4. Press .
1.2. Automatic Dialing
1. Press or until the desired destination appears in the
display.
MEMORY
1. Press once and twice.
2. Enter the full fax number.
START/
3. Press .
MEMORY
4. Enter a name by pressing number keys. (To enter two letters in
succession that require the same key, press after entering
the first letter.)
START/
5. Press and then .
MEMORY
START/
2. Press .
MEMORY
1.3. Direct Keypad Dialing
1. Dial the fax number.
START/
2. Press .
MEMORY
2. Receiving Faxes
RESOLUTION/
Press the until the arrow in the display points to the desired
reception mode.
FAX mode: The fax machine automatically answers and receives
faxes.
TEL mode: Answer all calls (even faxes) by picking up the handset. To
Since the following adjustments and settings are provided for this
model, make adjustments and/or setup as necessary.
2. Adjustments of output voltage (FACTORY ONLY)
1. Install the power supply unit in the machine.
2. Set the recording paper and document.
3. When the document is loaded, power is supplied to the output
lines. Confirm that outputs are within the limits below.
2.1. Output voltage settings
CNPRG
CNPN
CNCIS
CNSP
LIU PWB
No.CNPW
+5V
+5V
CNLIU
CNLIU
CNCRMT
CNPW
18
81
CNPW
POWER SUPPLY PWB
OutputVoltage limits
+5V4.75V ~ 5.25V
+30V27.0V ~ 33.0V
CNHEAD2
CNHEAD1
CNBKL
CNBKL
CNFDMT
CONTROL PWB
Connector
Pin No.
1+30V
2+30V
3MG
4MG
5DG
6DG
7
8
(step 1) Select "OPTION SETTING".
KEY :FUNCTION
DISPLAY:OPTION SETTINGFINE PRIORITY
(step 2) Select "DIAL MODE".
KEY:Push until DIAL MODEis
DISPLAY:DIAL MODE1=TONE, 2=PULSE
(step 3) Select, using "1" or "2".
KEY:1
DISPLAY:TONE SELECTED
KEY:2
DISPLAY:PULSE SELECTED
(step 4) End, using the "STOP" key.
KEY:
indicated because the number of
's changes by the model.
5. Volume adjustments
You can adjust the volume of the speaker, handset, and ringer using
the UP and DOWN arrow keys.
5.1. Speaker
3. IC protectors replacement
ICPs (IC Protectors) are installed to protect the motor driver circuit.
ICPs protect various ICs and electronic circuits from an overcurrent
condition.
The location of ICPs are shown below:
FU101
CNPW
FU100
1) FU100 (KAB5002) is installed in order to protect IC's from an
overcurrent generated in the motor drive circuit. If FU100 is open,
replace it with a new one.
2) FU101 (KAB3202) is installed in order to protect IC's from an
overcurrent generated in the motor drive circuit. If FU101 is open,
replace it with a new one.
CNCRMT
CNFDMT
CNHEAD2
CNHEAD1
CNPN
CNBKL
CONTROL PWB
(TOP SIDE)
CNSP
CNPRG
CNCIS
CNLIU
2 – 1
5.2. Handset
1
Pressorto select the
desired volume le vel.
(Make surehas not been pressed,
the handset is not lifted, and a
document is not loaded in the feeder.)
• The ringer will ring once at the selected
2
If yo u selected RINGER: OFF OK ? to
turn off the ringer , press.
5.3. Ringer
1
When talking thr ough the handset,
pressorto select the
desired volume le vel.
•
level.
START/
MEMORY
Note: The volume reverts to MIDDLE
each time you replace the handset.
Display:
RINGER: HIGH
RINGER: MIDDLE
RINGER: LOW
RINGER: OFF OK ?
Display:
RECEIVER: HIGH
RECEIVER: MIDDLE
RECEIVER: LOW
UX-B20U/UX-B20C/B25C
[2] Diagnostics and service soft switch
1. Entering the diagnostic mode
Press FUNC → 9 →→ 8 → # → 7 , and the following display will appear.
ROM Ver. TC25 or TC44
TC25 (UX-B20U)
TC44 (UX-B20C/UX-B25C)
Then press the START key. Select the desired item with the UP key or the DOWN key or select with the rapid key. Enter the mode with the
START key.
(Diag· specifications)
After 2 sec: DIAG MODE
FUNC
If the diag mode cannot be set, repeat the diag mode operation, performing the following operation.
After the power is turned on and "WAIT A MOMENT" is indicated, press
the STOP key.
987
TC25or TC44
"Power ON"
+
STOP
DIAG MODE
KEY
STARTSoft switch mode
STARTROM & RAM check
STARTAging mode
STARTPanel key test
STARTCheck pattern
STARTSignal send mode
START/
MEMORY
START
KEY
START
START
START
START
START
START
In relation with the process response (request from Production Engineering) "WAIT A MOMENT" clock indication may appear depending on
STOP key timing. If the STOP key is held down, "MEMORY CLEAR?"
appears.
Entry data rcv.
Entry data send
Auto feeder mode
Shading mode
Memory clear
2. Diagnostic items
ITEM No.ContentsFunction
1SOFT SWITCH MODESoft switches are displayed and changed. List can be output.
2ROM & RAM CHECKROM sum-check and RAM is matched. Result list is output.
3AGING MODE10 sheets of check patterns are output every 5 minutes per sheet.
4PANEL KEY TESTPanel keys are tested. Result list is output.
5CHECK PATTERNCheck pattern is output.
6SIGNAL SEND MODEVarious signals of FAX communication are output.
7MEMORY CLEARBack-up memory is cleared, and is set at delivery.
8SHADING MODEShading compensation is performed in this mode.
9AUTO FEEDER MODEInsertion and discharge of document are tested.
10ENTRY DATA SENDRegistered content is sent.
11ENTRY DATA RECEIVERegistered content is received, and its list is output.
2 – 2
UX-B20U/UX-B20C/B25C
3. Diagnostic items description
3.1. Soft switch mode
Used to change the soft switch settings.
The soft switch which is stored internally is set by using the keys.
The available soft switches are SW-A1 to SW-P7.
The content of soft switches is shown in Soft switch description.
The contents are set to factory default settings.
3.2. ROM & RAM check
ROM executes the sum check, and RAM executes the matching test.
The result will be notified with the number of short sounds of the
buzzer as well as by printing the ROM & RAM check list.
Number of short sounds of buzzer 0 → No error
1 → FAX engine ROM error
2 → RAM error
(4Kbytes SRAM or 512Kbytes DRAM)
3.3. Aging mode
The check pattern will be printed sheet by sheet. This operation will be
executed at a rate of one sheet per 5 minutes, and will be ended at a
total of 10 sheets.
3.4. Panel key test
This mode is used to check whether each key operates properly.
Press the key on the operation panel, and the key will be displayed on
the LCD. Therefore, press all keys. At this time, finally press the STOP
key. When the STOP key is pressed, the keys that are not judged as
"pressed" will be printed on the result list.
• LED part of the contact image sensor (CIS) is kept on during the
term from when "START" of the panel test mode to end with the
STOP key.
3.5. Check pattern
Check patterns are printed on one sheet. Printing performance:The
following 4 items are checked.
• Print area:Checks that the print area is reserved.
• Nozzles:When checking the nozzle, make sure at least 1 line is
printed in each block: all the blocks of horizontal black bars and the
black line patterns in (B) and (C) ((B):16 patterns, (C):13 patterns).
(Note: If the nozzle (A) is not spraying properly, checking the area
(B) and (C) may be difficult (or may not be printed at all). In this
case, print again.
• Vertical align:Checks that the straight vertical line is drawn instead
of crooked line.
• Skew:Checks the skew of the recording paper.
Detailed of check patterns
(1)Top skew (2)Nozzle test (3)Vertical lines (4)Bottom skew
(5)Top margin (6)Left margin (7)Bottom margin
This mode is used to send various signals to the circuit during FAX
communication. Every push of START key sends a signal in the following sequence. Moreover, the signal sound is also output to the speaker
when the line monitor of the soft switch is on.
This mode is used to clear the backup memory and reset to the default
settings.
3.8. Shading mode
The mode is used for the shading compensation. For reading, set up
the special original paper. (Refer to page 8-3)
The compensation memorizes the reference data of white and black
for reading.
Moreover, the memorized data is not erased even if memory clear
mode is executed.
3.9. Auto feeder mode
In this mode, a document is inserted and discharged to check the auto
feed function.
After this mode is started, set a document, and the document feed will
be automatically tested.
3.10. Entry data send
This mode is used to send the registered data to another machine and
make the other machine copy the registered content.
Before sending in this mode, it is necessary to set the other machine
at the entry data receive mode.
The following, information will be sent to the remote machine:
1. Telephone list data
2. Sender register data
3. Optional setting content
4. Soft switch content
5. Junk fax number
6. Recording setting list data
3.11. Entry data receive
In this mode, the registered data sent from the other machine is received and the received data is registered in the machine. When this mode
is used for receiving, the other machine must be in the entry data send
mode.
After receiving is completed, the following lists are printed.
1. Telephone list data
2. Sender register list (*)
3. Optional setting list (*)
4. Soft switch content
5. Junk fax number list (*)
6. Recording setting list data (*)
(*): Refer to SETUP LIST
(7)
(4)
2 – 3
UX-B20U/UX-B20C/B25C
4. Entering the printer diagnostic mode
Press FUNC98#6 , and the following display will appear.
PRINT DIAG MODE
Then press the START key. Select the desired item with the up key or the down key or select with the rapid key. Enter the mode with the START key.
(Diag· specifications)
FUNC
986
PRINT DIAG MODE
START
START4% DATA PRINT AGING
ASF AGING
ASF SKEW CHECK AGING
CROSS PATTERN
INITIAL CARTRIDGE DATA SETTING
IJP LIST MODE
PRINTER ERROR CHECK MODE
If the diagnostic mode cannot be set, repeat the diagnostic mode operation, performing the following operation.
After the power is turned on and "WAIT A MOMENT" is indicated, press the STOP key.
"Power ON"
+
STOP
KEY
START
START
START
START
START
START
START/
MEMORY
START
KEY
In relation with the process response (request from Production
Engineering) "WAITAMOMENT" clock indication may appear depending
on STOP key timing. If the STOP key is held down, "MEMORY CLEAR?"
appears.
5. Printer diagnostic items
Item No.ContentsFunction
14% DATA PRINT AGING4% of printing data continue to be printed.
2ASF AGINGThe feed of the paper is continued.
3ASF SKEW CHECK AGINGThe frame pattern continues to be printed to check the inclination performance.
4CROSS PATTERNThe image data of the cross pattern to be printed.
5INITIAL CARTRIDGE DATA SETTINGIt makes the dot counter the setting for the initial cartridge.
6IJP LIST MODEThe maintenance data is printed.
7PRINTER ERROR CHECK MODEThe cause of “PRINTER ERROR” message is displayed.
6. Printer diagnostic items description
6.1. 4% data print aging
This mode is the aging mode that prints the text pattern of 4%
6.2. ASF aging (all white)
This mode is the aging mode that tests the performance of the ASF
function.
6.3. ASF skew check aging
This mode is the aging mode that tests the performance of the ASF
function.
Detailed of check patterns
1. Top skew
2. Bottom skew
3. Top margin
4. Bottom margin
6.4. Cross pattern
This mode prints the test pattern that tests the performance of the
printer.
6.5. Initial cartridge data setting
This mode makes the dot counter the setting for initial cartridge, and
this mode resets the following counter.
1. Replacement counter of the cartridge
2. Paper jam counter
2 – 4
UX-B20U/UX-B20C/B25C
6.6. IJP list mode
Maintenance data of the printer is output.
[Details of maintenance data]
ItemClear timingUpdate timing
Dot counterAt the replacement cartridgeAfter printing
Page counterAt the replacement cartridgeAfter printing
Number of head cleaning (Wiping of cartridge)At the initial cartridge settingAt the maintenance
Replacement counter of the cartridgeAt the initial cartridge settingAt the replacement of cartridge
Jam counterAt the initial cartridge settingAt every paper jam
6.7. Printer error check mode
The cause of “PRINTER ERROR” message is displayed.
[Details of Display]
DisplayCause of “PRINTER ERROR” message
PRINTER ERR 01Power on reset response was not received from printer.
PRINTER ERR 02Print data transfer from Printer interface ASIC to printer was not completed for 180 sec.
PRINTER ERR 03Cap position check of the carrier is failed.
PRINTER ERR 04Printing 1 page is not finished during 5 min.
PRINTER ERR 05Carrier moving from cartridge change position to cap position is failed.
PRINTER ERR 06Carrier moving to cartridge change position is failed.
PRINTER ERR 07Cartridge replacement is failed.
PRINTER ERR 08Cartridge ID check is failed.
PRINTER ERR 09Carrier was not reached to cap position for 60 sec after last printed page was exited.
PRINTER ERR 10Paper pick up is failed.
PRINTER ERR 20Carrier stall error.
PRINTER ERR 21Carrier stall error.
PRINTER ERR 22Carrier stall error.
PRINTER ERR 23Carrier stall error.
PRINTER ERR 24Printer head short error.
PRINTER ERR 25Printer head heater control is failed.
PRINTER ERR 26Print start position setting is abnormal.
2 – 5
7. How to make soft switch setting
To enter the soft switch mode, press the following key entries in sequence.
UX-B20U/UX-B20C/B25C
Press
FUNCTION
987STARTSTART
DATA No.1 2 3 4 5 67 8
S F T SW-A1 = 00000000
S F T SW-A1 = 10000000
S F T SW-A1 = 10000000
S F T SW-A1 = 10000000
S F T SW-A1 = 10000000
S F T SW-A2 = 00000000
S F T SW-P7 = 00000000
Press FUNCTION key.
Presskey.
Presskey.
Bit1 - 8 are set.
Presskey during setting.
Soft SW-A2 - SW-P7 are set.
To finish the settings halfway between
SW-A1 and SW-P7, press the STOP
key. In this case, the setting being done
to the SW No. on display will be nullified
while settings done to the preceding
SW No. remain in effect.
When the COPY key is pressed, the
contents of soft switches are printed.
START
The soft switch mode is terminated.
2 – 6
UX-B20U/UX-B20C/B25C
8. Soft switch description
8.1. Soft switch
SW
NO.
SW
A1
SW
A2
SW
A3
SW
A4
DATA
NO.
1Protect from echoNoYes0
2Forced 4800 BPS receptionYesNo0
3Footer printYesNo0
4Length limitation of copy/send/
When line conditions warrant that receptions take place at 4800 BPS
repeatedly.
It may improve the success of receptions by setting at 4800BPS.
This improves the receiving document quality and reduces handshake
time due to fallback during training.
SW-A1 No. 3 Footer print
When set to "1", the date of reception, the sender machine No., and
the page No. are automatically recorded at the end of reception.
SW-A1 No. 4 Length limitation of copy/send/receive
Used to set the maximum page length.
To avoid possible paper jam, the page length is normally limited to 0.6
meter for copy or transmit, and 1 meters for receive.
It is possible to set it to "No limit" to transmit a long document, such as
a computer print form, etc. (In this case, the receiver must also be set
to no limit.)
SW-A1 No. 5 CSI transmission
(CSI TRANSMISSION) is a switch to set whether the machine sends
or does not send the signal (CSI signal) informing its own telephone
No. to the remote fax machine when information is received. When
"nonsending" is set, the telephone No. is not output on the remote
transmitting machine if the remote transmitting machine has the function to display or print the telephone No. of receiving machine, using
this CSI signal.
SW-A1 No. 6 DIS receive acknowledgment during G3 transmission
Used to make a choice of whether reception of DIS (NSF) is acknowledged after receiving two DISs (NSFs) or receiving one DIS (two
NSFs).
It may be useful for overseas communication to avoid an echo suppression problem, if set to 1.
SW-A1 No. 7 Non-modulated carrier for V.29 transmission modem
Though transmission of a non-modulated carrier is not required for
transmission by the V.29 modem according to the CCITT recommendation, it may be permitted to a send non-modulated carrier before the
image signal to avoid an echo suppression problem. It may be useful
for overseas communication to avoid an echo suppression problem, if
set to 1.
SW-A1 No. 8 EOL (End Of Line) detect timer
Used to make a choice of whether to use the 25-second or 13-second
timer for detection of EOL.
This is effective to override communication failures with some facsimile models that have longer EOL detection.
SW-A2 No. 1 ~ No. 4 Modem speed
Used to set the initial modem speed. The default is 9600BPS.
It may be necessary to program it to a slower speed when frequent
line fallback is encountered, in order to save the time required for fallback procedure.
SW-A2 No. 5 Sender’s information transmit
(SENDER’S INFORMATION TRANSMISSION) is a switch to set the
function to print the content of HEADER PRINT described in the passcode list at the front end of receiver’s original when original is sent to
the remote machine.
If this switch is set to "NO", the HEADER PRINT is not output at the
receiving machine.
SW-A2 No. 6 H2 mode
Used to determine reception of H2 mode (15 sec transmission mode).
When set to OFF, H2 mode reception is inhibited even though the
transmitting machine has H2 mode function.
SW-A2 No. 7 Communication error treatment in RTN sending
mode (Reception)
Used to determine communication error treatment when RTN is sent
by occurrence of a received image error in G3 reception. When it is set
to "1", communication error is judged as no error.
SW-A2 No. 8 CNG transmission
When set to "0" , this model allows CNG transmission by pressing the
Start key in the key pad dialing mode. When set to "1", CNG transmission in the key pad dialing mode cannot be performed. In either case.
CNG transmission can be performed in the auto dial mode.
SW-A3 No. 1, No. 2 CED tone signal interval
For international communication, the 2100Hz CED tone may act as an
echo suppression switch, causing a communication problem.
Though SW-A3 No. 1 and No. 2 are normally set to 0, this setting is
used to change the time between the CED tone signal to eliminate the
communication caused by echo.
SW-A3 No. 3 MR Coding
MR Coding is enable.
SW-A3 No. 4 ~ No. 8 Reserved
Set to "0".
SW-A4 No. 1 ~ No. 5 Signal transmission level
Used to control the signal transmission level in the range of-0dB to31dB.
SW-A4 No. 6 Protocol monitor (Error print)
If set to "1", protocol is printed at communication error.
SW-A4 No. 7 Protocol monitor
Normally set to "0". If set to "1", communication can be checked, in
case of trouble, without using a G3 tester or other tools.
When communication FSK data transmission or reception is made, the
data is taken into the buffer. When communication is finished, the data
is analyzed and printed out. When data is received with the line monitor (SW-A4 No. 8) set to "1" the reception level is also printed out.
SW-A4 No. 8 Line monitor
Normally set to "0". If set to "1", the transmission speed and the reception level are displayed on the LCD. Used for line tests.
2 – 17
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