Sharp SH-R10 User guide

Model: SH-R10

User Manual

Introduction

Thank you for purchasing “SH-R10”.
Be sure to read this manual before and during use to ensure proper operation.

About the Manuals

Quick Start Guide (Basic package)

This guide describes part names and notes on usage.

User Manual (This document)

This manual describes detailed guidance and operations of
functions.

* The contents are subject to change without prior notice.

zNote that “SH-R10” is referred to as “handset” in this manual.
zThis manual contains the information available at the time of

purchase.

zYou can update the system running on this handset to the

latest version (☞P. 160 “System update”).

zFor the software version you are currently running on your

handset ☞P. 137 “About phone”

zThis manual refers to microSD Card, microSDHC Card or

microSDXC Card as “microSD Card” or “microSD”.

zThe contents of this manual and the URL of the website are

subject to change without prior notice.

zThe screens and illustrations in this manual are shown as

examples. The actual screens and illustrations may differ.

zReproduction of this manual in part or in whole without prior

permission is prohibited.

Basic package

Headset

SH-R10

Quick Start Guide
Warranty Card

USB cable

SIM Eject Pin

Charger

(A type/C type)

1

Contents/Precautions

Contents Call

Basic package ..................................................................1

Using the handset ............................................................. 4

Precautions (ALWAYS FOLLOW THESE DIRECTIONS)..5

Handling precautions ...................................................... 18

Replacing the built-in battery .................................................24

Recycling ...............................................................................25

Waterproof/Dustproof .....................................................25

Before Using the Handset

Part names and functions ......................................................32

nanoSIM Card........................................................................36

microSD Card ........................................................................38

Charging ................................................................................40

Turning power on/off ..............................................................43

Basic operation ......................................................................44

Character entry ......................................................................48

Initial settings .........................................................................49

Security codes used on the handset .....................................51

Incoming/Charging Lamp ......................................................53

Screen display/Icons..............................................................53

AQUOS Home .......................................................................58

Recent Apps ..........................................................................60

Multi Window .........................................................................61

Home applications .................................................................62

Confirmation screen at first activation of apps .......................63

Making a call ..........................................................................65

Answering a call ....................................................................68

Operation during a call ..........................................................68

Call history .............................................................................70

Quick access .........................................................................71

Call settings ...........................................................................72

Address book .........................................................................72

Mail/Web Browser

Messages ..............................................................................76

Gmail™ ..................................................................................79

Chrome ..................................................................................83

Camera

Camera ..................................................................................86

Photos ...................................................................................97

Apps

Play Store ............................................................................101

GPS/Navigation ...................................................................102

YouTube ...............................................................................104

Clock ....................................................................................104

Calendar ..............................................................................107

Calculator.............................................................................108

2

Contents/Precautions

Handset Settings

Setting menu........................................................................109

Network & internet ............................................................... 110

Connected devices .............................................................. 115

Apps & notifications ............................................................. 116

Battery ................................................................................. 118

Display ................................................................................. 11 9

Sound ..................................................................................122

AQUOS Useful.....................................................................123

Storage ................................................................................125

Security & location ...............................................................12 7

Accounts ..............................................................................134

Accessibility .........................................................................135

Google™ .............................................................................136

System ................................................................................. 136

File Management

Storage structure .................................................................140

Operation of files .................................................................140

Data Communication

Bluetooth® function ..............................................................142

NFC communication ............................................................146

External Device Connection

Connecting to PC and other device .....................................148

Printing/Saving by print service ...........................................150

USB host function ................................................................150

Cast .....................................................................................151

VPN (Virtual Private Network) .............................................152

Connecting to the headset ...................................................153

Appendix

Troubleshooting (FAQ) .........................................................154

Warranty and After-Sales Service ........................................158

System update .....................................................................160

Main specifications ..............................................................161

Specific Absorption Rate (SAR) of Mobile Phones ..............165

Export Administration Regulations .......................................17 0

Intellectual Property Right ...................................................170

3

Contents/Precautions

Using the handset

zThe handset supports LTE, W-CDMA, GSM/GPRS and wireless

LAN systems.

zBecause the handset relies on radio signals, it cannot be used in

a place with no signal (such as tunnels, underground or in
buildings), in places with a weak signal or outside the service
area of mobile network. You may not use the handset in the
upper floors of a building even with no obstructions in sight.
There may also be times when the signal is strong and [
(indicating signal status) is displayed, and you are not moving
but the call is interrupted.

zBecause the handset uses radio waves, it is possible for a third

party to listen in on a conversation. However, since the LTE,
W-CDMA and GSM/GPRS systems automatically apply a private
call feature to every call, a third party that tries to listen in only
hears noise.

zThe handset converts conversations into a digital signal and

sends it to the other party over the radio. If the signal cannot be
reconverted properly by such as moving to an area with a weak
signal, the voice may not be heard correctly.

zTake notes of data stored on the handset or save the information

to external memory devices such as microSD Cards and PCs
periodically. SHARP shall not be liable for any loss of content
due to a failure, repair, model change or other handling of the
handset.

]

zAs with PCs, some user-installed apps, user-accessed websites,

etc. may disrupt the stability of your handset performance or
unexpectedly transmit information via the Internet causing
improper use of your location information, personal information
stored on the handset, etc. Therefore, verify the supplier and
operating conditions of the apps, websites, etc. to be used before
using them.

zThe handset automatically performs communication for some

functions, for example, to synchronize data, check the latest
software version or maintain connection with the server. Also,
making a communication with large-volume data such as
downloading apps or watching videos will lead to higher packet
communication charges. We recommend you consult with your
network operator.

zEven while the Wi-Fi connection is set, packet communication

charges may be incurred depending on the app and service you
use.

zWhen the available space on the microSD Card or the handset is

insufficient, apps in use may not work properly. In this case,
delete saved data.

zSecure the security of the handset by setting the password of

Screen lock in case you lose it.

zIf your handset is lost, change your password for each service

account and disable authentication using a PC to prevent other
persons from using Google services such as Gmail and Google
Play™, SNS, etc.

zFor using services and apps provided by a third party including

Google LLC, check the terms of service of Google or the
respective providers, etc. SHARP shall not be liable for any
failure caused by related services and apps.

4

Contents/Precautions

zIf the terms of service, etc. is displayed, follow the instructions on

the screen and operate.

zApps and their service contents are subject to change without

prior notice.

zThe display is manufactured using high-precision technology, but

it may contain dots that fail to light or that remain permanently lit
on some areas. This is a characteristic of display and not a
malfunction.

zNote that SHARP shall not guarantee operation of commercially

available peripheral devices.

Precautions (ALWAYS FOLLOW THESE DIRECTIONS)

Before use, read these “Precautions” carefully and use your

handset properly.

These precautions contain information intended to prevent

bodily injury to the user and to surrounding people, as well
as damage to property, and must be observed at all times.

The following symbols indicate the different degrees of

injury or damage that may occur if information provided is
not observed and the handset is used improperly.

Danger

This symbol indicates that “death
or serious bodily injury
directly and immediately result
from improper use”.

This symbol indicates that “death
or serious bodily injury
result from improper use”.

(*1)

(*1)

may

may

Warning

This symbol indicates that “minor

(*2)

injury

and/or property damage

(*3)

may result from improper use”.

Caution

*1 Serious bodily injury: This refers to loss of eyesight, bodily

injury, burns (high- and low-temperature), electric shock,
broken bones, injuries with residual aftereffects from poisoning,
etc., and injuries requiring hospital admission for treatment or
long-term hospital attendance as an outpatient.

*2 Minor injury: This refers to bodily injury, burns (high- and

low-temperature), electric shock, etc. that do not require
hospital admission for treatment or long-term hospital
attendance as an outpatient.

*3 Property damage: This refers to extended damage to buildings,

furniture, livestock, pets, etc.

5

Contents/Precautions

The following symbols indicate specific directions.

Indicates a
prohibited action.

Indicates not to
disassemble the
device.

Indicates not to use
the device near
water or get it wet.

Indicates not to
handle the device
with wet hands.

Indicates that
instructions
specified are
compulsory
(must be
followed).

Indicates that the
power cord must
be unplugged
from the outlet.

Handling the handset, charger, wireless
charger, USB cable, nanoSIM Card and
headset (general)

Danger

Do not use, store or leave the equipment in
locations subject to high temperatures or
accumulation of heat (near a fire or heating unit, in
a kotatsu or bedding, under direct sunlight, inside
a vehicle on a hot day, etc.).

May cause fires, burns, bodily injury, electric shock, etc.

Do not place the equipment inside cooking
appliances such as microwave ovens and induction
cookers or high pressure vessels such as pressure
cookers, or near them.

May cause fires, burns, bodily injury, electric shock, etc.

Do not sprinkle sand, soil or dirt on the equipment
or put the equipment directly on it. Also, do not
touch the equipment when sand, etc. is adhering to
your hand.

May cause fires, burns, bodily injury, electric shock, etc.
Refer to the following for details on waterproofness/
dustproofness.

P. 25 “Waterproof/Dustproof”

☞

6

Contents/Precautions

Do not charge the equipment while it is wet with
liquids such as water (drinking water, sweat,
seawater, pet urine, etc.).
Also, do not charge the equipment in a location
where it will come into contact with water such as a
bathroom, etc.

May cause fires, burns, bodily injury, electric shock, etc.
Refer to the following for details on waterproofness.

P. 25 “Waterproof/Dustproof”

☞

Do not press the equipment strongly or broken it.
Especially when carrying the equipment in your
pocket, do not allow it to be hit with or nipped in
objects.

May cause fires, burns, bodily injury, etc. because of
damage of the internal battery.

* Take particular care with the followings

zSitting or squatting down while putting the equipment in

your pocket of trousers or skirt

zAllow the equipment to be nipped in the door or vehicular

door while putting the equipment in your pocket of
outerwear

zStepping on the equipment while it is placed on a soft

object such as the sofa or bedding, floor

Do not attempt to remove the internal battery from
the handset.

May cause fires, burns, bodily injury, electric shock, etc.

Do not attempt to remove the back cover from the
handset.

May cause fires, burns, bodily injury, electric shock, etc.

Do not attempt to disassemble or modify the
equipment.

May cause fires, burns, bodily injury, electric shock, etc.

Do not get the equipment wet with liquids such as
water (drinking water, sweat, seawater, pet urine,
etc.).

May cause fires, burns, bodily injury, electric shock, etc.
Refer to the following for details on waterproofness.

P. 25 “Waterproof/Dustproof”

☞

Do not allow liquids such as water (drinking water,
sweat, seawater, pet urine, etc.) to get inside the
charger terminal or external connection jack.

May cause fires, burns, bodily injury, electric shock, etc.
Refer to the following for details on waterproofness.

P. 25 “Waterproof/Dustproof”

☞

Make sure to use the charger and USB cable that
are provided with this handset.

May cause fires, burns, bodily injury, electric shock, etc. if
you use a device other than one provided with this handset.

7

Contents/Precautions

Warning

Do not subject the equipment to strong force,
impacts or vibration such as letting it fall, stepping
on it or throwing it.

May cause fires, burns, bodily injury, electric shock, etc.

Do not allow conductive materials (such as metal
objects and pencil lead) to come into contact with
the charger terminal or external connection jack or
dust to get inside it.

May cause fires, burns, bodily injury, electric shock, etc.

Do not cover or wrap the equipment with bedding,
etc. when using or charging.

May cause fires, burns, etc.

Do not affix metal objects (such as stickers made
of material containing metal) to the wireless
charger or handset.

May cause fires, burns, bodily injury, etc.

Do not place metal objects (such as a strap or clip
made of material containing metal) between the
wireless charger and handset.

May cause fires, burns, bodily injury, etc.

Remove any cover or other item attached to the
handset before charging with the wireless charger.

The material or thickness of the cover and dirt or other
foreign matter between the handset and cover may prevent
normal charging and cause fires, burns, bodily injury, etc.

Turn off the handset near high-precision electronic
devices or devices that use weak electronic
signals.

May interfere with the operation of electronic devices
because of signals.

* Take particular care with the following devices

Hearing aids, implanted cardiac pacemakers, implanted
cardioverter-defibrillators, other electronic medical
equipment, other equipment controlled by electronic signals,
etc. If you use an implanted cardiac pacemaker, implanted
cardioverter-defibrillator or other electronic medical
equipment, contact the respective manufacturer or dealer to
check whether the operation of the equipment is affected by
signals.

If charging is not completed after the specified
charging time, stop charging.

May cause fires, burns, bodily injury, etc. because of
overcharging.

Be sure to turn off the handset and not to charge
the battery in locations where flammable gas may
be generated and where dust is generated.

The flammable gas, etc. could ignite, causing a fire,
explosion, etc.

8

Contents/Precautions

Follow the instructions given by the respective
facility regarding use of the handset in a gas
station.

Do not perform charging in a gas station, etc.
Also, take care not to drop the handset when using it in a
gas station, etc. In particular, do not use the handset when
refilling a vehicle with gas.
The flammable gas, etc. could ignite, causing a fire,
explosion, etc.

If any trouble such as an unusual odor, unusual
noise, smoking, overheating, discoloration or
deformation is found during use, charge or storage,
follow the instructions below.

zUnplug the power plug from the outlet.

zTurn off the handset.
May cause fires, burns, bodily injury, electric shock, etc. if
you do not follow the instructions above.

Caution

Do not use a damaged equipment.

May cause fires, burns, bodily injury, etc.

Do not leave the equipment on unstable surfaces,
such as on a wobbly table or sloped surface. Be
very careful while the vibrator is set.

May fall and cause injury, etc.

Do not use or store the equipment in locations that
are subject to humidity, dust or high temperatures.

May cause fires, burns, electric shock, etc.
Refer to the following for details on waterproofness/
dustproofness.

P. 25 “Waterproof/Dustproof”

☞

If being used by a child, have a guardian teach him/
her the proper handling procedures and do not
have him/her use it improperly.

May cause bodily injury, etc.

Do not place the equipment where the young
children can reach it.
Be especially careful with regard to the storage
location of small parts such as the nanoSIM/
microSD Tray and SIM Eject Pin.

A young child may swallow the equipment, or suffer bodily
injury, electric shock, etc.

Be careful when using the handset continuously or
when charging because it may become warm. Also,
be careful not to unintentionally touch it
continuously when it is in a pocket of your clothing,
or when you fall asleep, etc.

The handset, charger, wireless charger or USB cable may
become warm when using an app, a call, data
communication, watching video, etc. for a long time or
charging. Directly touching a warmed part for a long time
may cause redness, itching, rashes, low-temperature burns,
etc. on your skin depending on your constitution or health
condition.

9

Contents/Precautions

Handling the handset

Danger

Do not throw the handset into a fire or heat it.

May cause fires, burns, bodily injury, etc.

Do not apply excessive force on the handset such
as puncturing it with a sharp object (nail, etc.),
hitting it with a hard object (hammer, etc.) or
stepping on it.

May cause fires, burns, bodily injury, etc.

If the substance inside the handset comes into
contact with your eyes or mouth, etc. immediately
rinse the contacted area with clean water. Then
seek prompt medical treatment.

May result in loss of eyesight, sick, etc. because of the
substance, etc. inside the handset.

Warning

Do not point the illuminated light directly at
someone's eyes. Especially when you use it for
young children, keep sufficient distance from them.

Do not use mobile light near people's faces. Eyesight may
be temporarily affected leading to accidents, etc.

Do not illuminate or emit the mobile light at anyone
driving a car or other vehicles.

May prevent a driver from driving safely and cause a traffic
accident, etc.

Do not watch the screen which is flashing
repeatedly for a long time.

May cause spasm or loss of consciousness.

Do not allow water or other liquids (drinking water,
sweat, seawater, pet urine, etc.), metal (a blade of
cutter, staple, etc.), flammable material or other
foreign object to enter the nanoSIM/microSD Tray
slot on the handset.
Also, do not insert the nanoSIM Card or microSD
Card in the wrong place or wrong side.

May cause fires, burns, bodily injury, electric shock, etc.

Do not expose the camera lens to direct sunlight,
etc. for an extended period.

May cause fires, burns, bodily injury, etc. because of the
light-collecting mechanism of the lens.

Turn off the handset or set it to Airplane mode
before going aboard an airplane.

Since using the handset on airplanes is restricted, follow the
instructions given by the respective airlines.
May interfere with the operation of electronic devices
installed on the airplane because of signals.
If you commit a prohibited act while using the handset on an
airplane, you may be punished by law.

10

Contents/Precautions

Follow the instructions given by the respective
medical facility regarding the use of the handset in
a hospital.

Turn off the handset in areas where the use of mobile
phones is prohibited.
May interfere with the operation of electronic devices and
electronic medical equipment because of signals.

Keep the handset away from the ears during a call
in which hands-free is set, while the ringtone is
ringing loudly, during stand-by, etc.
When you attach the headset, etc. to the handset to
play games, video/music, etc., do not make the
volume too loud.

During a call in which hands-free is set, loud sounds are
being emitted from the handset.
Even during stand-by, the ringtone or alarm sound may
activate suddenly.
Hearing loud sounds for a long time may damage your
hearing such as difficulty in hearing.
Also, excessively high volume prevent you from hearing
ambient sounds and cause an accident.

If you have a weak heart, take extra precautions
when setting functions such as the vibrator and
ringtone volume for incoming calls.

You may be startled at the sudden vibrator and ringing for
incoming calls, and may have harmful effects on your heart.

If you are using electronic medical equipment, etc.,
contact the respective manufacturer or dealer to
check whether the operation of the equipment is
affected by signals.

May interfere with the operation of electronic medical
equipment, etc. because of signals.

If the display part, back part or camera lens is
damaged, be careful of broken glass and the
exposed inside of the handset.

May cause burns, bodily injury, electric shock, etc. if you
touch the broken or exposed parts.

If the substance inside the internal battery leaks, or
the internal battery emits an unusual odor,
immediately stop using the handset and move it
away from any naked flames or fire.

The battery fluid is flammable and could ignite, causing a
fire, explosion, etc.

Do not allow a pet, etc. to bite the handset.

May cause fires, burns, bodily injury, etc. because of
damage of the internal battery.

Caution

For using a motion sensor and geomagnetic
sensor, check the safety around, hold the handset
and do not swing it more than necessary.

May cause an accident such as bodily injury.

11

Contents/Precautions

If the display is broken and the internal substance
then leaks, do not get it on your skin (face, hands,
etc.), clothes, etc.

May result in damage to your eyes, skin, etc.
If the internal substance comes into contact with your eyes,
mouth, skin or clothes, etc. immediately rinse the contacted
area with clean water.
Also, if it comes into contact with your eyes or mouth, etc.
seek medical treatment immediately after rinsing the
contacted area.

Do not dispose of the handset in ordinary garbage.

May cause fires, burns, bodily injury, etc. It may also cause
damage to the environment. For the unnecessary handset,
contact the support phone number listed on the Warranty
Card or follow the instructions by a local institution that
handles used handsets.

If the substance inside the internal battery leaks,
do not get the liquid on your skin (face, hands,
etc.), clothes, etc.

May result in damage to your eyes, skin, etc.
If the internal substance comes into contact with your eyes,
mouth, skin or clothes, etc. immediately rinse the contacted
area with clean water.
Also, if it comes into contact with your eyes or mouth, etc.
seek medical treatment immediately after rinsing the
contacted area.

When removing the nanoSIM Card, be careful with
the tip of the SIM Eject Pin or paper clip not to
injure any part of your body such as fingers.

May cause bodily injury, etc. if you touch the tip of the SIM
Eject Pin or paper clip.

If you use the handset in a vehicle, contact the
vehicle manufacturer or dealer to check whether
the operation of the vehicle is affected by signals.

May interfere with the operation of electronic equipment
because of signals in some vehicle models. In this case,
stop using the handset.

If any trouble on your skin occurs due to using the
handset, immediately stop using it and seek
medical treatment.

Use of the handset may cause itching, rashes, eczema, etc.
depending on your constitution or health condition.
Refer to the following for details on materials of each part.

P. 16 “Material list”

☞

Make sure that there is no metal (a blade of cutter,
staple, etc.) on the handset because the earpiece/
speaker section, speaker section and standard rear
camera section contain parts that generate
magnetic waves.

May cause bodily injury, etc. because of the adhered object.

Look at the display in a well-lit place, keeping a
certain distance.

Eyesight may be weakened, etc. if you look at it in a dark
place or closely.

12

Contents/Precautions

Handling the charger, wireless charger and
USB cable

Warning

Do not use if the cord of the USB cable is damaged.

May cause fires, burns, electric shock, etc.

Do not touch the charger or USB cable if you hear
thunder.

May cause electric shock, etc.

Do not short-circuit the charger terminal when
connected to an outlet. Also, do not allow any part
of your body (hands, fingers, etc.) to come into
contact with the charger terminal.

May cause fires, burns, electric shock, etc.

Do not place heavy objects on the cord of the USB
cable or apply excessive force on it such as pulling
it.

May cause fires, burns, electric shock, etc.

When plugging/unplugging the charger into/from
the outlet, do not allow metallic objects to come
into contact with the prongs of the plug.

May cause fires, burns, electric shock, etc.

Do not connect the voltage converter for overseas
travel (travel converter) to the charger.

May catch fire, or cause overheat, electric shock, etc.

Do not apply excessive force on the connection
part with the USB cable connected to the handset.

May cause fires, burns, bodily injury, electric shock, etc.

Do not charge the handset with the wireless
charger while it is wet with liquids such as water
(drinking water, sweat, seawater, pet urine, etc.).

May cause fires, burns, bodily injury, electric shock, etc.

Do not handle the charger or USB cable with wet
hands.

May cause fires, burns, electric shock, etc.

Always use the specified power supply and voltage.

Using the incorrect power supply and voltage may cause
fires, burns, electric shock, etc.
Charger: 100 to 240V AC (Connect only with a household
AC outlet)

Wipe off any dust on the power plug.

May cause fires, burns, electric shock, etc. if you use the
power plug with dust adhering.

Fully plug the charger into the outlet.

May cause fires, burns, electric shock, etc. if you do not
insert it securely.

Always grasp the charger when unplugging the
power plug from the outlet. Do not apply excessive
force on it such as pulling the USB cable.

May cause fires, burns, electric shock, etc. since the USB
cable is damaged by pulling it.

13

Contents/Precautions

If you have electronic medical equipment such as
an implanted cardiac pacemaker or an implanted
cardioverter-defibrillator, consult with your doctor
about using the wireless charger.

Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.

When plugging/unplugging the USB cable into/from
the handset, plug/unplug it straightly toward the
terminal to connect, not applying excessive force
on it such as pulling the cord.

May cause fires, burns, bodily injury, electric shock, etc. if
you do not plug/unplug it correctly.

If the charger terminal is deformed such as bending
it, immediately stop using. Also, do not use the
deformed one by returning it to the original shape.

May cause fires, burns, bodily injury, electric shock, etc.
because of short circuit of it.

Unplug the charger from the outlet when not using.

May cause fires, burns, electric shock, etc. if you leave the
power plug with it plugged into the outlet.

If water or other liquids (drinking water, sweat,
seawater, pet urine, etc.) are attached on
equipment, immediately remove the charger from
the outlet.

May cause fires, burns, electric shock, etc. because of short
circuit by the adhered object.

Always unplug the charger from the outlet before
cleaning the equipment.

May cause fires, burns, electric shock, etc. if you do not
unplug it.

Caution

Do not touch the charger or USB cable
continuously when connected to an outlet.

May cause burns, etc.

Handling nanoSIM Card

Caution

Be careful with the cutting surface not to injure any
part of your body such as fingers when handling
the nanoSIM Card.

May cause bodily injury, etc. because the cutting surface
may be sharp.

14

Contents/Precautions

Handling the headset

Warning

If any trouble such as an unusual odor, unusual
noise, smoking, overheating, discoloration or
deformation is found during use, charge or storage,
follow the instructions below.

zUnplug the headset from the handset.
May cause fires, burns, bodily injury, electric shock, etc. if
you do not follow the instructions above.

When unplugging a headset from the handset,
always grasp the plug and do not apply excessive
force during actions such as directly grasping the
cord and pulling on it.

May cause fires, burns, electric shock, etc. since the cord is
damaged by pulling it.

Do not touch the headset if you hear thunder.

May cause electric shock, etc.

Do not place heavy objects on the headset or apply
excessive force on it such as pulling it.

May cause fires, burns, electric shock, etc.

When plugging/unplugging a headset into/from the
handset, do not allow metallic objects to come into
contact with it.

May cause fires, burns, electric shock, etc.

Do not touch a headset with your hands wet.

May cause fires, burns, electric shock, etc.

The headset is not waterproof or dustproof.
Do not use or store the equipment in locations that
are subject to humidity, dust or high temperatures.

May cause fires, burns, electric shock, etc.

Handling near electronic medical equipment

Warning

If you have electronic medical equipment such as
an implanted cardiac pacemaker or an implanted
cardioverter-defibrillator, always carry or use your
handset at least 15 cm away from your implant.

Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.

Patients receiving medical treatment away from a
medical facility (e.g. home treatment) who are
using electronic medical equipment other than
implanted cardiac pacemakers or implanted
cardioverter-defibrillators should consult the
respective manufacturers, etc. for information
regarding the effects of signals on the equipment.

Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.

15

Contents/Precautions

If there is any chance that the distance between the
handset and a person closest to you may get
shorter than 15 cm such as when you cannot freely
move around, set the handset not to emit radio
wave in advance (by setting Airplane mode, turning
the power off, etc.).

Somebody nearby may be equipped with electronic medical
equipment such as an implanted cardiac pacemaker or an
implanted cardioverter-defibrillator. Electromagnetic signals
may have harmful effects on the operation of the electronic
medical equipment.

Follow the instructions given by the respective
medical facilities regarding the use of the handset
on their premises.

Electromagnetic signals may have harmful effects on the
operation of the electronic medical equipment.

Material list

Handset

Part Material

Display side (Glass section) Reinforced

glass

Display side (Protective film

PET resin AF coating, Hard
section)
Back Reinforced

glass
Exterior (Metal section) Aluminum Anodizing

Surface

treatment

PVD processing,
AF coating

coating
PVD processing,
AF coating

Part Material

Exterior (Resin section) PBT resin

Surface

treatment

None

(With glass)

Power Key, Volume Up/Down

Aluminum Anodizing
key, Google Assistant Key
Fingerprint Sensor Epoxy resin Hard coating
Decoration of fingerprint

Stainless PVD processing
sensor
Camera panel Reinforced

glass
Decoration of camera (Upper

Aluminum Anodizing

AF coating, AR
coating

part, lower part)
Earpiece/Speaker (Resin

PC resin None
section)
Surrounding area of 3.5mm
earphone jack (inner side

PBT resin

(With glass)

None

surface)
Surrounding area of USB

™

Type-C

Connector (inner

PBT resin

(With glass)

None

side surface)
nanoSIM/microSD Tray

Aluminum Anodizing
(Exterior section)
nanoSIM/microSD Tray POM resin None
Hinge of nanoSIM/microSD

Silicon rubber None
Tray
nanoSIM/microSD Tray

Stainless None
reinforcement plate

16

Contents/Precautions

Part Material

IMEI plate PET resin PET resin

Surface

treatment

laminate

Charger (A type/C type)

Part Material

Power plug Brass Nickel plating
Exterior PC resin None
USB connector pin (Metal
section)
USB connector pin (Resin
section)

SPCC Nickel plating

LCP resin None

Surface

treatment

USB cable

Part Material

USB plug (Exterior section) TPE resin None
USB plug (Metal section) SPCC Nickel plating
USB plug (Resin section) PBT resin None
Cord TPE resin None
Type-C plug (Exterior
section)
Type-C plug (Metal section) Stainless steel Nickel plating
Type-C plug (Resin section) LCP resin None

TPE resin None

Surface

treatment

Headset

Part Material

Earphone (Exterior section) ABS resin None
Earphone (Side surface) TPE resin NCVM
Earpiece Silica gel None
Microphone section ABS resin None
Cord TPE resin None
Plug (Exterior section) TPE resin None
Plug (Metal section) Brass Gold plating
Plug (Resin section) POM resin None

Surface

treatment

SIM Eject Pin

Part Material

Body Stainless None

Surface

treatment

Handling the SIM Eject Pin

Warning

The tip of the SIM Eject Pin is sharp. Do not use it
pointing at yourself or others.

May cause bodily injury, loss of eyesight, etc.

17

Contents/Precautions

Handling precautions

General notes

zSH-R10 is waterproof/dustproof, however, do not allow liquid

such as water (drinking water, sweat, seawater, pet urine,
etc.) and foreign object such as dust to get inside the
handset and do not allow them to adhere to accessories.

The charger, USB cable, nanoSIM Card and headset are not
waterproof/dustproof. Do not use in humid or steamy areas such as
bathrooms and places exposing to rain and other forms of moisture. If
they are carried close to the skin, perspiration may cause internal
components to corrode and result in malfunction. If a problem is found
to be due to moisture, the handset and parts are not covered by
warranty. For details on repair, contact the support phone number
listed on the Warranty Card.

zClean only with a soft and dry cloth (such as the type used

for eyeglasses).

yForceful rubbing of the display may scratch its surface.
yWater drops, dirt, etc. left on the display may cause stains to form

on its surface.

yNever use chemicals such as alcohol, thinners, benzene or

detergents, as these agents may erase the printing or cause
discoloration.

zOccasionally clean terminals, the fingerprint, etc. and always

keep it.

When using unclean terminals, etc., the handset may not work properly.
Be careful not to damage to terminals, etc. while cleaning them.

zDo not place the equipment near an air conditioning vent.

Condensation formed due to rapid changes in temperature may cause
internal corrosion and lead to a malfunction.

zDo not apply excessive force on the handset when using it.

Carrying the equipment in a tightly packed bag or sitting on it put in
your pocket may cause a malfunction or damage of the display,
internal components, internal battery, etc.
Keeping an external connector device plugged into the external
connection jack may cause a malfunction or damage.

zDo not drop or otherwise subject the equipment to severe

impact.

May cause a malfunction or damage.

zMalfunctions deemed to be caused by inappropriate

handling by the customer are not covered by the warranty.

Notes about the handset

zDo not forcefully press the display or operate with a pointed

object.

May scratch it and cause malfunction or damage.

zAvoid using the handset in extremely high or low

temperatures.

Use the handset within the range of a temperature between 5° C and
35° C and a humidity between 45% and 85%.
Refer to the following for details on using it at a bathroom.

P. 25 “What you can do with waterproof/dustproof of SH-R10”

☞

zUsing the handset close to household electronic equipment

(TVs, radios, etc.) may have harmful effects on the operation
of such equipment. Move as far away as possible from such
items before use.

zBack up to the microSD Card, PC, cloud, etc. or keep a

separate memo of data stored on the handset.

SHARP shall not be liable for any loss of content.

18

Contents/Precautions

zWhen connecting an external connector device to the

external connection jack, do not put it in obliquely and do
not pull it while it is plugged in.

May cause a malfunction or damage.

zThe handset may become warm during use or charging but

this is not a malfunction. You can keep using it.

zDo not leave the camera lens in direct sunlight.

May cause discoloration or burn-in of pixels.

zUse the handset with the nanoSIM/microSD Tray closed.

Liquid such as water (drinking water, sweat, seawater, pet urine, etc.)
or foreign object such as dust may get inside and cause a malfunction.

zDo not give a strong impact on the fingerprint sensor or

scratch the surface.

May cause not only malfunction of the fingerprint sensor but also
disabling authentication.

zWhile using a microSD Card, do not remove the card or turn

off the handset.

May cause data loss or a malfunction.

zNever place a magnetic card or magnetized items near the

handset.

The data stored in cash cards, credit cards, transport system IC cards,
etc. may be erased.
Putting highly magnetized items closer may cause an error.

zDo not decorate the handset with films, stickers, etc.

Normal operation may not be possible. For example, each of the
functions that uses the proximity sensor may not work or charging
with the wireless charger may not be possible.
Refer to the following for details on the position of the proximity
sensor.

P. 32 “Part names and functions”

☞

zThe internal battery is not covered by warranty because it is

a consumable product.

Depending on usage, the internal battery may swell as it approaches
the end of its usable life.
Change the battery if its life becomes extremely shorter or the it swells
even after fully charged. For details on replacing the internal battery,
contact the support phone number listed on the Warranty Card.

zCharge battery in areas where ambient temperature is

between 5° C and 35° C.

zThe battery life depends on the usage and deterioration of

the battery.

zDo not store the handset under the following situations

because they may lower the performance or shorten the
usable life of the internal battery.

yStorage with the internal battery fully charged (immediately after

charging is completed)

yStorage with no battery level (cannot turn the handset on)
Approximately 40% is recommended as the proper battery level for
storage.

zThe following is the type of the internal battery built into the

handset.

Label Battery type

Li-ion00 Lithium-ion

zThe surface of the handset uses the aluminum material.

Note that dent and abrasion are easily remained as
aluminum is a soft material.

19

Contents/Precautions

Notes about the charger, wireless charger
and USB cable

zUse the charger and USB cable provided with this handset

for charging.

zCharge the battery in areas where the ambient temperature

is between 5° C and 35° C.

zDo not charge the internal battery in the following locations.

yAreas with high humidity or dust, or in areas exposed to frequent

vibrations

yClose to household electronic equipment (TVs, radios, etc.)

zThe charger or USB cable may become warm during

charging but this is not a malfunction. You can keep using it.

zWhen using an outlet with a feature to prevent the plug from

being removed accidentally, follow the instructions in the
outlet user's guide.

zDo not subject to strong impacts. Also, do not deform the

charger terminals.

May cause a malfunction.

zDo not use the wireless charger while it is covered with a

blanket, etc.

zDo not use the wireless charger with other than the

specified equipment or dedicated AC adapter.

zDo not place the handset on the wireless charger while the

USB cable is connected to it.

zNever place a magnetic card or magnetized items near the

wireless charger.

The data stored in cash cards, credit cards, transport system IC cards,
etc. may be erased.
Putting highly magnetized items closer may cause an error.

Notes about nanoSIM Card

zDo not apply unnecessary force when inserting/removing

the nanoSIM Card.

zCustomer is responsible for malfunctions arising from

inserting nanoSIM Card into a different IC card reader/writer,
etc.

zOccasionally clean IC area and always keep it.

When using the nanoSIM Card while IC area is not clean, it may not
work properly.

zClean only with a soft and dry cloth (such as the type used

for eyeglasses).

zBack up to the microSD Card, PC, cloud, etc. or keep a

separate memo of data stored on the nanoSIM Card.

SHARP shall not be liable for any loss of content.

zDo not damage, touch haphazardly or short-circuit the IC.

May cause data loss or a malfunction.

zDo not drop or otherwise subject the nanoSIM Card to

severe impact.

May cause a malfunction.

zNever bend the nanoSIM Card or place heavy objects on it.

May cause a malfunction.

zDo not insert the nanoSIM Card to the handset with a label,

sticker, etc. attached on the card.

May cause a malfunction.

20

Contents/Precautions

Notes on using Bluetooth function

The handset supports the security function that meets the

Bluetooth specification for security during communication
using Bluetooth functions. However, the security may not be
sufficient depending on the configuration, etc. Take care of
the security while making communication using Bluetooth
function.

Even if any leak of data or information occurs while making

communication using Bluetooth function, SHARP shall not
be liable for any loss of content.

zCautions on using Bluetooth devices

Bluetooth operates at radio frequencies assigned to the in-house radio
stations for a mobile object identifier that have to be licensed and are
used in production lines of a factory, specific unlicensed low power
radio stations, and amateur radio stations (hereafter, referred to as
“another radio station”) in addition to industrial, scientific and medical
devices or home electric appliances such as microwave ovens.

1. Before using the handset, make sure that “another radio station” is
not operating nearby.

2. If radio interference between the handset and “another radio
station” occurs, avoid interference by moving immediately to
another place or “turning off the power”.

3. Contact the support phone number listed on the Warranty Card for
further details.

zLabel markings

In the home screen, display “app list screen”▶[Settings]▶[System]
[Advanced]▶[Authentication] to confirm the radio frequencies the
Bluetooth function of the handset uses. The label markings are as
follows.

2.4: This radio equipment uses the 2,400 MHz band.
FH: The modulation system is the FH-SS system.
XX: Another modulation system is used.
8: The estimated coverage distance is 80 m or less.
: All radio frequencies between 2,400 MHz and

2,483.5 MHz are used and the frequencies for mobile object
identifiers cannot be avoided.

Notes about wireless LAN (WLAN)

Wireless LAN (WLAN) uses radio waves to communicate

information. Therefore, it has an advantage of freely
connecting to the LAN within the service area. On the other
hand, if security setting is not set, it is possible for a
malicious third party to intercept the communication
contents or hack. It is recommended to set security setting
at your own risk and judgement.

Even if any leak of data and information occurs while

making communication using wireless LAN function,
SHARP shall not be liable for any loss of content.

▶

21

Contents/Precautions

zWireless LAN

Do not use wireless LAN near magnetic devices such as electric
appliances or AV/OA devices or in radio waves.

yMagnetism or radio waves may increase noises or disable

communications (especially when using a microwave oven).

yWhen used near TV, radio, etc., reception interference may occur or

channels on the TV screen may be disturbed.

yIf there are multiple wireless LAN access points nearby and the

same channel is used, search may not work correctly.

zCautions on using 2.4 GHz devices

WLAN-installed devices operate at radio frequencies assigned to the
in-house radio stations for a mobile object identifier (radio stations
requiring a license) used in production lines of a factory, specific low
power radio stations (radio stations requiring no license), and amateur
radio stations (radio stations requiring a license) in addition to
industrial, scientific and medical devices or home electric appliances
such as microwave ovens.

1. Before using this device, make sure that the in-house radio stations
for a mobile object identifier, specific low power radio stations and
amateur radio stations are not operating nearby.

2. If the device causes harmful radio interference to the in-house
radio stations for a mobile object identifier, immediately change the
radio frequency or stop use, and contact the support phone
number listed on the Warranty Card for crosstalk avoidance, etc.
(e.g. partition setup).

3. If the device causes radio interference to specific low power radio
stations for a mobile object identifier or amateur radio stations,
contact the support phone number listed on the Warranty Card for
further details.

zCautions on using 5 GHz devices

In the 5 GHz frequency band, four bands of 5.2 GHz/5.3 GHz/5.6
GHz/5.8 GHz band (W52/W53/W56/W58) are available.

yW52 (5.2 GHz band/36, 40, 44, 48 ch)
yW53 (5.3 GHz band/52, 56, 60, 64 ch)
yW56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132,

136, 140, 144 ch)

yW58 (5.8 GHz band/149, 153, 157, 161, 165 ch)
Available bands and channels vary depending on the country.
The available bands and channels that can be used outdoor vary
depending on the country. Please confirm the regulations and other
conditions of the country you live in and your region.

zLabel markings

In the home screen, display “app list screen”▶[Settings]▶[System]
[Advanced]▶[Authentication] to confirm the radio frequencies the
wireless LAN function of the handset uses. The label markings are as
follows.

2.4: This radio equipment uses the 2,400 MHz band.
DS: The modulation system is the DS-SS system.
OF: The modulation system is the OFDM system.
4: The estimated coverage distance is 40 m or less.
: All radio frequencies between 2,400 MHz

and 2,483.5 MHz are used and the frequencies for mobile object
identifiers can be avoided.

Available channels for the handset's wireless LAN are between 1 and

13. Note that other channel access points cannot be connected.
Available channels may vary depending on the country.
For use in an aircraft, contact the airline beforehand.

▶

22

Contents/Precautions

Voluntary control for radio wave interference

zThis product satisfies technical requirements set by the

government and its satisfied mark is displayed on the
electronic nameplate of the product.

You can see the electronic nameplate by operating the product as
follows.
In the home screen, display “app list screen”▶[Settings]▶[System]
[Advanced]▶[Authentication]

NFC reader/writer

zThe NFC reader/writer and P2P function of the handset use

weak radio waves whose handling does not require a
license of radio station.

zThe frequency in use is the 13.56 MHz band. When another

NFC reader/writer or P2P function is being used nearby,
keep enough distance from it.
Make sure that there is no radio station using the same
frequency band in the nearby area.

zFor use in an aircraft, contact the airline beforehand. Use of

the function may be restricted in some countries.
Check conditions such as regulations of the country/region
to use the function.

Notes about the SIM Eject Pin

zDo not insert the SIM Eject Pin into a hole, etc. other than

the nanoSIM/microSD Tray eject one.

May cause a malfunction or damage.

zDo not apply excessive force on the SIM Eject Pin when

using it.

▶

May cause a malfunction or damage.

zWhen discarding, segregate it according to the local rules.
zUse the SIM Eject Pin only for the intended purpose in this

manual.

May cause a malfunction or damage.

zDo not use the SIM Eject Pin for other mobile phones.

May cause malfunction or damage of other mobile phones.

23

Contents/Precautions

Caution

zNever use the handset that is modified. Using a modified

device violates the Radio Law and/or the
Telecommunications Business Law.

The handset follows the regulations regarding the certification of
conformity with technical regulations for specific radio stations, etc.
based on the Radio Law and authentication of conformity with
technical regulations for devices, etc. based on the
Telecommunications Business Law, and the “Technical Conformity

” can be displayed on the electronic nameplate of the

Mark
handset as a proof. You can see it by operating as follows.
In the home screen, display “app list screen”▶[Settings]▶[System]
[Advanced]▶[Authentication]
If the screws of the handset are removed and a modification is given
to the inside, the certification of conformity with technical regulations,
etc. will become invalid. Never use the handset without the valid
certification, etc. Doing so violates the Radio Law and/or the
Telecommunications Business Law.

zBe careful when using the handset while driving a motor

vehicle.

Using the handset in hand while driving is regarded as a punishable
act.
However, the punishment has no application in some cases such as
when rescuing sick and injured people or maintaining public safety.

zNever change the basic software improperly.

This may be regarded as a conversion of software and repairs may be
refused.

Replacing the built-in battery

The internal battery is a consumable product. As charging and
discharging cycles repeat, the battery deteriorates and the
usage time may become considerably shorter.
Deterioration of the built-in battery varies depending on the
usage status and operation environment. If the usage time has
become considerably shorter even after being fully charged, it
is time to replace the built-in battery with a new one.
The handset's built-in battery cannot be replaced by
customers themselves. Contact the support phone number
listed on the Warranty Card and request replacement of the

▶

built-in battery (for a fee).

24

Contents/Precautions

Recycling

The lithium-ion battery used in this handset is a valuable
resource that can be recycled. We appreciate your cooperation
for recycling.
For questions about recycling, contact the support phone
number listed on the Warranty Card.

When disposing of the handset

zPlease follow the disposal rules of each local government. The

rules may differ depending on the local government; confirm with
the government office where you live.

zIn order to protect your privacy, before disposal, perform “Erase

all data (factory reset)” to delete all data in the system memory
(☞P. 139 “Reset options”).

Waterproof/Dustproof

SH-R10 is waterproof to IPX5*1 and IPX8*2 standards, and
dustproof to IP6X
securely closed.

*1 IPX5 means that the communication device keeps functioning

after being subjected to a jet flow (12.5 L/min) discharged from

a nozzle (inner diameter: 6.3 mm), from all directions

(approximately 3 m from the handset) for 3 minutes or more.

*2 IPX8 means that the communication device keeps functioning

after the mobile phone is slowly submerged to depth of 1.5 m in

static tap water at room temperature, left there for

approximately 30 minutes and then taken out.

*3 IP6X means the level of dust protection. Mobile phone has the

ability to prevent dust from entering inside after it is left in the

device containing dust (diameter: 75 m or smaller) for 8 hours,

agitated and then taken out.

What you can do with waterproof/dustproof
of SH-R10

zYou can call without using an umbrella in the rain (for rainfall of

approximately 20 mm per hour).

zYou can rinse dirt off from the handset. Wash the handset with

low-pressure water flow (6 L/min or lower and tap water at room
temperature (between 5° C and 35° C)), holding it approximately
10 cm below faucet or shower head. Wash by using only your
hands, not a brush or sponge, with the nanoSIM/microSD Tray
held in position. Drain the handset before use (☞P. 30
“Draining water when the handset gets wet”).

*3

standard if the nanoSIM/microSD Tray is

25

Contents/Precautions

zYou can use the handset at a poolside. Do not throw water in a

swimming pool on the handset or soak the handset in the water
of a swimming pool.

zYou can use the handset in a bathroom.

yDo not let the handset get wet with liquids other than water at

room temperature (hot spring water or water containing soap,
detergent or bath powder) or do not soak the handset in a
bathtub.

May cause a malfunction. If the handset gets wet with liquids other
than water at room temperature or you fall the handset into the
bathtub, immediately rinse it in the specific procedure.

yUse the handset within 2 hours in a bathroom where the range

of a temperature is between 5° C and 40° C and a humidity is
99% or less.

All function's continuous operations are not completely guaranteed.

yIf the handset gets wet, be sure to drain water and dry naturally

in the specific procedure (☞P. 30 “Draining water when the
handset gets wet”).

Also, drain water after using the handset in a bathroom or when
condensation occurs inside the camera lens.

yThe rapid changes of temperature may cause condensation.

Wait until the handset reaches room temperature before you bring it
from a cold place into a warm place such as a bathroom.
Also, do not splash cold water on the warmed handset in a
bathroom.
May cause a malfunction.

yNever charge the battery in a bathroom.
yThe signal does not reach and a call or data communication

may not be available depending on the structure and
conditions of the bathroom.

yWhen you operate the handset with wet hands, it may not

respond or inadvertent operations may occur.

yDo not use the handset connected to the headset or external

connector device in a bathroom.

Things to keep in mind

To maintain waterproof/dustproof performance, check the
followings.

zSecurely close the nanoSIM/microSD Tray. Be careful not to

apply excessive force on the rubber gasket when opening and
closing.

zMake sure that the nanoSIM/microSD Tray is completely closed

without floating.

zTo maintain waterproof/dustproof performance, the handset has

the nanoSIM/microSD Tray that allows you to close securely.
Note that opening it forcibly may cause injuries to your nails,
fingers, etc.

zTo maintain waterproof/dustproof performance, replacement of

parts is recommended every 2 years regardless of whether
the handset appears normal or abnormal. SHARP replaces
the parts as a chargeable service. For replacement of parts,
contact the support phone number listed on the Warranty
Card.

26

Contents/Precautions

Inserting and removing the nanoSIM/microSD Tray

zBefore inserting/removing the tray, make sure to turn off the

power. Hold the handset securely with your hand.

zInsert/remove the tray with the display side of the handset turned

up.

zThe included SIM Eject Pin is required to remove the tray.

When removing

Insert the tip of SIM Eject Pin into the nanoSIM/

1

microSD Tray eject hole

zInsert it horizontally until the card tray comes out. If you do

not insert it horizontally, may cause damage or malfunction.

Pull out the nanoSIM/microSD Tray from the

2

handset

zPull out the card tray slowly and horizontally.

Pulling out it forcefully or obliquely may cause damage.

zWhen pulling them out, take care that the card does not

come out of the card tray and get lost.

27

Contents/Precautions

When inserting

([DPSOHRIDSDSHUFOLS

Insert the nanoSIM/microSD Tray all the way to

1

the handset straight and horizontally with the
display side turned up

zPush the A areas securely and make sure there is no space

between the handset and the card tray.
zInsert the card tray slowly.
zDo not insert the card tray the other way around. If you do

so, may cause damage.
zInserting the card tray not deeply enough may cause

impairment of the waterproof/dustproof property or prevent

the handset from functioning properly.

zIf the SIM Eject Pin is lost, a paper clip can be used as a

substitute for it.

Precautions

zWhen your hands are wet or water/foreign object adheres to the

handset, do not open/close the nanoSIM/microSD Tray.

zClose the nanoSIM/microSD Tray securely. Even a fine obstacle

(one hair, one grain of sand, tiny fiber, etc.) put between contact
surfaces may allow liquids or dust to get inside.

zIf the handset gets wet with water or other liquids with the

nanoSIM/microSD Tray opened, the liquid may get inside
causing electric shocks or malfunction. Stop using the handset,
turn off the power and contact the support phone number listed
on the Warranty Card.

zThe rubber gasket of the contact surface between the main body

and nanoSIM/microSD Tray plays an important role in
maintaining waterproof/dustproof performance. Do not remove or
scratch it. Also, prevent dust from adhering to it.
If the rubber gasket is damaged or deformed, contact the
support phone number listed on the Warranty Card.

zDo not insert a pointed object through the nanoSIM/microSD

Tray gaps. It may cause damage to the rubber gasket and allow
liquids or dust to get inside.

28

Contents/Precautions

zDo not use the handset underwater (including key operations).

Soap/Detergent
Bath powde

Hot spring

Swimming pool

Sand/Dirt

May cause a malfunction.

zDo not directly apply water flow stronger than allowed (over 6 L/

min). May cause malfunction though SH-R10 provides waterproof
performance of IPX5.

zDo not let the handset get wet with liquids other than water at

room temperature (between 5° C and 35° C) or do not soak the
handset in the liquids. If you let the handset get wet with liquids
other than water at room temperature or soak the handset in the
liquids, stop using the handset and wash it with water at room

temperature.
zDo not wash the handset in a washing machine, etc.
zTo prevent condensation, wait until the handset reaches room

temperature before you bring it from a cold place to a warm

place.
zNever soak the handset in hot spring water or water containing

soap, detergent or bath powder.
zDo not soak the handset in hot water, use it in a sauna or apply

hot air (from a hair dryer, etc.) to it.
zDo not soak the handset in seawater.
zDo not put the handset directly on sand/dirt.
zIf foreign object such as salt water, seawater, drink, seasoning,

food, dirt or soil adheres to the handset, rinse it off immediately.

If it becomes dry and hard, it is difficult to remove it and may

cause damage or malfunction.
zDo not leave the handset wet. In cold places, water may freeze

and cause malfunction.
zThe handset does not float on water.
zDo not let the handset fall. It may become scratched and cause

the waterproof/dustproof performance to degrade.

zDo not leave water on the mouthpiece/microphone, earpiece/

speaker, speaker or 3.5mm earphone jack. Such water may
interfere with talking.

zDo not poke the mouthpiece/microphone, earpiece/speaker,

speaker, USB Type-C Connector, 3.5mm earphone jack, etc. with
a pointed object.

zDo not insert the headset to the handset while the handset is

wet.
May cause a malfunction.

zThe supplied charger, USB cable and headset are not

waterproof/dustproof. Do not use them in rooms where water is
regularly in use such as bathroom, shower room, kitchen or
lavatory.

/

Seawater

r

zSHARP does not guarantee actual operations under all states.

Malfunctions deemed to be caused by inappropriate operation
by the customer are not covered by the warranty.

29

Contents/Precautions

Draining water when the handset gets wet

To
shake the handset
with the speaker
turned down

shake the handset with

When the handset is wet, water may flow out after wiping it off.
Drain the water by following the steps below.

Wipe off water on the handset surface with dry

1

and clean cloth, etc.

Shake the handset approximately 20 times,

2

securely holding it, until there is no more water
splattering

30

drain water off,

To drain water off,

the earpiece/speaker
turned down

Contents/Precautions

Softly press the handset against dry and clean

3

cloth, etc. to wipe off water remaining in the
grooves of the mouthpiece/microphone,
earpiece/speaker, speaker, keys, USB Type-C
Connector, 3.5mm earphone jack, air vent
(decoration of camera), etc.

zPat the opening with cloth, etc. to remove water because

there may be any water remaining in the grooves of each
part.

Wipe off water oozing from the handset with dry

4

and clean cloth, etc. and dry naturally for
approximately 3 hours

zWater, if any, remaining in the main body may ooze after

wiping off.

zPat the opening with cloth, etc. again to remove water

because you may not be able to hear sounds well if drainage
is insufficient.

Charging

The supplied charger and USB cable are not waterproof/
dustproof. Check the followings before and after charging.

zMake sure that there is no water or foreign object on the handset.

If foreign object adheres to the handset, immediately rinse it off.
Also, if the handset is wet or after the handset is wet, adequately
drain it and wipe off water with dry and clean cloth, etc. then dry
naturally before charging.

Warning

Never try to connect the Type-C plug when the handset is
wet or foreign object adheres to the handset.

zThe supplied charger and USB cable do not provide

waterproof/dustproof performance though the handset
provides them. Inserting the Type-C plug while the equipment
is wet or dirty may cause short circuit when you charge the
battery and lead to abnormal overheat, malfunction, fires or
burns due to water, foreign object, etc. adhering to the handset
or Type-C plug.

zDo not touch the charger and USB cable with your hands wet.

May cause electric shock.

zDo not use the charger and USB cable in a place subject to

water. Do not use it in rooms where water is regularly in use
such as bathroom, shower room, kitchen or lavatory. May
cause fires or electric shock.

31

Before Using the Handset

Part names and functions

1 nanoSIM/microSD Tray

zIt is possible to insert two nanoSIM Cards or one nanoSIM

Card and one microSD Card in the nanoSIM/microSD Tray.
zFor details on nanoSIM Card
zFor details on microSD Card ☞P. 38 “microSD Card”

2 Front Camera

zFor details on using camera ☞P. 86 “Camera”

3 Earpiece or Earpiece/Speaker
4 Proximity sensor/Brightness sensor

zDetects the approaching of your face to prevent inadvertent

operation during a call and used for automatically controlling

the brightness of the screen.

5 Incoming/Charging Lamp

zFor details on incoming/charging lamp ☞P. 53 “Incoming/

Charging Lamp”

6 1/2: Volume Up/Down key

zUse to adjust each volume, shoot with the camera, set

manner mode, etc.

7 3: Power Key

zUsed to turn the power on/off and turn the screen on/off.

Pressing it for at least 2 seconds displays a menu to allow you

to operate [Power off], [Restart], and [Screenshot].
zFor details, see the following sections.

yFor details on turning the power on/off ☞P. 43 “Turning

power on/off”

yFor details on shooting a screenshot ☞P. 47 “Shooting

screenshot”

P. 36 “nanoSIM Card”

☞

*1

32

Before Using the Handset

8 3: Google Assistant Key

zThe key is meant to trigger the Google Assistant™.
zIt can also be used to trigger functions chosen by the user.

Please choose the function you wish to trigger in [Assistant
key]. For details on [Assistant key]

9 Display/Touch panel

zFor details on operation of the touch panel ☞P. 44

“Operation of touch panel”

a Fingerprint Sensor

zUse to unlock the touch panel, etc. by fingerprint

authentication.

zFor details on using fingerprint sensor ☞P. 131 “Fingerprint

authentication”

*1

P. 138 “Gestures”

☞

b Video rear camera (Dramatic wide camera)

zA wide camera for video shooting.

Set the angle switch to [
zFor details on using camera

c Standard rear camera

zA standard camera for shooting still pictures/videos.
zSet the angle switch to [
zFor details on using camera

d Mobile Light
e Wireless charge position

zWhen performing wireless charging, align the charger with

this position.

f Wi-Fi/Bluetooth antenna

] to use it while shooting videos.

P. 86 “Camera”

☞

] to use it while shooting videos.

P. 86 “Camera”

☞

*2

33

Before Using the Handset

g Air vent (decoration of camera)

zA mobile light with an air vent to maintain performance.

h Internal antenna
i GPS/Internal antenna
j Wi-Fi antenna
k NFC antenna
l Microphone

zUse when recording videos.
zUsed to reduce noise when using Clear talk.
zUse as a mouthpiece during a hands-free call.

m 3.5mm Earphone Jack
n Speaker

zRingtone, music, etc. can be heard from here.
zThe other party's voice can be heard from here during a

hands-free call.

o Mouthpiece/Microphone

zUse as a microphone when recording videos.

p USB Type-C Connector

zUse to charge the handset, etc.
zUSB Power Delivery charging is supported.
zFor details on connection to an external device

“Charging”, P. 148 “Connecting to PC and other device”, P. 150
“USB host function”

*1 Do not affix a sticker, etc. to the sensor area.
*2 Built into the main body. Covering the antenna area with your

hand may influence the communication quality.

*2

*2

*2

P. 40

☞

zThe back cover cannot be removed. Removing it forcibly may

cause damage or a malfunction.

zThe battery is built into the handset and you cannot replace it

by yourself.

IMEI plate

zA plate with the sticker which the IMEI number (International

Mobile Equipment Identifier), CE mark, etc. are printed is
stowed near the nanoSIM/microSD Tray slot. The IMEI number
is required when contacting the support phone number listed
on the Warranty Card. Do not pull out the plate or remove the
sticker.
For details on precautions about handling the IMEI plate (model
nameplate), refer to “After-Sales Services” (☞P. 159).

34

Before Using the Handset

Pulling out the IMEI plate

1. Pull out the nanoSIM/microSD Tray from the main body with
the display facing up. For details on how to pull out the
nanoSIM/microSD Tray, see the following. ☞P. 27 “Inserting
and removing the nanoSIM/microSD Tray”

2. With the display facing down, hook the convex part of the SIM
Eject Pin, which is included as an accessory, to the hole on
the IMEI plate, and pull the IMEI plate.

* Do not completely remove the IMEI plate.

IMEI plate

Convex part of
the SIM Eject Pin

Hole on the IMEI plate

zTo pull out the IMEI plate, use the SIM Eject Pin, which is

included as an accessory.
If another tool is used, it could cause damage the handset or
cause the handset to fail.

zNote that pulling out the IMEI plate forcibly or adding forces on

it may damage to the plate.

zIf you accidentally pull out the IMEI plate, slowly return the

IMEI plate while taking care not to insert it too deep.

zYou can check the IMEI by operating the handset.

In the home screen, display “app list screen”▶[Settings]
[System]▶[About phone]▶[IMEI]

▶

Volume Up/Down key

zIf you press 1/2 to display the volume bar, the manner

mode selection items are displayed ([Manner OFF]/[Vibe]/
[Mute]). Touching the key repeatedly allows you to display the
item you wish to set and set manner mode.

Earpiece/Speaker

zThis handset combines the earpiece and speaker. When you

convert to a hands-free talking, end a call, etc., sound gradually
increases to the set volume to prevent a loud sound from the
speaker at your ear.

Mobile Light

zThe mobile light may be automatically turned off if you use the

handset for a long time or the handset becomes warm after the
mobile light is turned on. Also, you may not be able to use the
mobile light if the handset is warm.

35

Before Using the Handset

Microphone

Notch

sim

sim

zWhen using functions which support the microphone, do not

cover the hole of the microphone.

Headset

zDepending on the type of a headset (commercially available), it

may not be available.

Turning power off forcibly

zYou can turn the power off forcibly by pressing

for at least 8 seconds. Release your finger after the vibrator is
activated to turn the power off. Note that data, contents you
have set, etc. may be deleted since the power is turned off
forcibly.

9

SIM Eject Pin

It is used to insert/remove a nanoSIM Card and microSD Card.
For details on using the SIM Eject Pin ☞P. 27 “Inserting and
removing the nanoSIM/microSD Tray”

nanoSIM Card

A nanoSIM Card is an IC card that records personal
information, such as your phone number.

zA nanoSIM Card has a security code called PIN code

(

P. 51 “PIN code”).

☞

Inserting nanoSIM Card

zFor details on how to insert and remove the nanoSIM/microSD

Tray, refer to “Inserting and removing the nanoSIM/microSD Tray”
(☞P. 27).

zIf you do not insert a microSD Card, you can insert two nanoSIM

Cards.

Remove the nanoSIM/microSD Tray from the

1

handset

Put the nanoSIM Card into the nanoSIM/

2

microSD Tray with the IC side turned down

zCheck the direction of corner cut.
zCheck the direction of the nanoSIM Card and put it securely.
zNot to let the nanoSIM Card lift up from the card tray. If the

nanoSIM Card does not fit the card tray, may cause a fault.

1

2

Turn the display side up and then insert the

3

nanoSIM/microSD Tray into the handset

IC

36

Before Using the Handset

Removing nanoSIM Card

zFor details on how to insert and remove the nanoSIM/microSD

Tray, refer to “Inserting and removing the nanoSIM/microSD Tray”
(☞P. 27).

Remove the nanoSIM/microSD Tray

1

Remove the nanoSIM Card from the nanoSIM/

2

microSD Tray

Turn the display side up and then insert the

3

nanoSIM/microSD Tray into the handset

zDo not insert the nanoSIM Card or microSD Card into the

handset directly.
After putting the card into the card tray, inser t the whole tray
into the handset.

zDo not allow the nanoSIM Card or nanoSIM/microSD Tray to

fall when removing them.

zWhen pulling out the nanoSIM/microSD Tray with the display

side turned down or the handset stood upright, the nanoSIM
Card being attached with the card tray is off and may cause
loss.

zWhen handling the nanoSIM Card, make sure not to touch or

damage the IC area. Also, note that inserting or removing the
nanoSIM Card forcibly may damage it or deform the nanoSIM/
microSD Tray.

zRefer to the nanoSIM Card user's guide for more information

on the nanoSIM Card.

zDo not misplace the nanoSIM Card once it is removed.

37

Before Using the Handset

microSD Card

You can save data on the handset to microSD Card or import
data on microSD Card to the handset.

zSH-R10 is compatible with commercially available microSD Card

of up to 2 GB, microSDHC Card of up to 32 GB and microSDXC
Card of up to 512 GB.

zDo not turn off the handset immediately after inserting the

microSD Card in the handset (while writing information needed
for the handset operation) or while editing data on the microSD
Card. Data may be damaged or the handset may not work
properly.

zFormat unformatted microSD Cards on the handset before use

(

P. 126 “Formatting microSD Card/USB memory”). microSD

☞

Cards formatted by PCs or other devices may not be used
properly on the handset.

zData saved on the microSD Cards from other devices may not

be displayed or played on the handset. Some data saved on the
microSD Card from the handset may not be displayed or played
on other devices.

zmicroSDXC Card can be used only on the devices compatible

with SDXC. If you insert a microSDXC Card to devices not
compatible with SDXC, data saved on the microSDXC Card may
be damaged, etc., so do not insert it.

zFor using a microSDXC Card with its data damaged again,

formatting the microSDXC Card by devices compatible with
SDXC is required (all the data will be deleted).

zFor copying data to/from among devices not compatible with

SDXC, use a card which conforms to the standard of the devices
you copy the data to/from such as microSDHC Card or microSD
Card.

zBack up the data saved on a microSD Card and store in another

place. SHARP shall not be liable for any loss or change of the
saved data.

38

Before Using the Handset

Inserting microSD Card

zFor details on how to insert and remove the nanoSIM/microSD

Tray, refer to “Inserting and removing the nanoSIM/microSD Tray”
(☞P. 27).

zIf you insert only one nanoSIM Card, you can insert a microSD

Card.

Remove the nanoSIM/microSD Tray

1

Put the microSD Card into the nanoSIM/

2

microSD Tray with the metal terminal side
turned down

zCheck the direction of the microSD Card and put it securely.
zNot to let the microSD Card lift up from the card tray.

If the microSD Card does not fit the card tray, may cause a
fault.

Turn the display side up and then insert the

3

nanoSIM/microSD Tray into the handset

Removing microSD Card

zFor details on how to insert and remove the nanoSIM/microSD

Tray, refer to “Inserting and removing the nanoSIM/microSD Tray”
(☞P. 27).

Remove the nanoSIM/microSD Tray

1

Remove the microSD Card from the nanoSIM/

2

microSD Tray

Turn the display side up and then insert the

3

nanoSIM/microSD Tray into the handset

39

Before Using the Handset

Charging

The internal battery is not fully charged at the time of
purchase. Be sure to charge the battery before use.

Cautions while charging

zFor details on the estimated charge time and battery life when

fully charged

zThe battery can also be charged with the handset turned on

(While charging, the battery icon appears with [
superimposed).

zDo not charge for a long time with the power left turned on. If the

handset is left turned on after charging is complete, the internal
battery charge level decreases.
In this case, the charger or wireless charger (commercially
available) charges the battery again. However, depending on the
time when the handset is disconnected from the charger or
wireless charger, the battery charge level may be low or the
battery may only be usable for a short time.

zIf the handset is left for a long time even after the charging is

completed, the battery level may decrease.

zWhen the battery is empty and the handset is being charged, the

charging lamp may not illuminate immediately. However, charging
is in progress.

zIf the battery empty alert is displayed and the power cannot be

turned on, charge the battery for a while.

zWhile charging, the handset may not be turned on even when

the charging lamp is illuminated in red. Charge longer and try
turning the power on again.

P. 161 “Main specifications”

☞

]

zFrequently recharging the battery when its power is still

remaining enough may shorten the usable life of the internal
battery. It is recommended to use the battery to a certain level
(e.g. after the battery level decreases) before recharging.

zWhen the battery becomes warm, charging may automatically

stop even if the battery has not been fully charged. Charging
automatically resumes after the temperature lowers to an
appropriate temperature. However, with some wireless chargers,
charging may not automatically resume even if the temperature
lowers during the charging process. After the temperature of the
handset lowers, remove the handset from the wireless charger
and then start the process again.

40

Before Using the Handset

Charging with charger

g

Insert the Type-C plug of a USB cable

1

horizontally into the USB Type-C Connector on
the handset

Insert the USB plug of USB cable horizontally

2

into the USB connector pin on the charger

Type-C plu

Insert the charger into an outlet

3

zThe charging lamp illuminates and charging starts.
zEven when the battery is fully charged, the charging lamp

does not turn off.

When charging completes, disconnect the

4

charger from the outlet, and horizontally
disconnect the USB plug of the USB cable from
the USB connector of the charger

Disconnect the Type-C plug of USB cable

5

horizontally from the USB Type-C Connector

USB plug

41

Before Using the Handset

Charging with wireless charger

When charging the battery with Wireless Charger
(commercially available), refer to the instruction manual
supplied with the product.

zProducts with the Q symbol conform to the wireless charging

standard developed by Wireless Power Consortium (WPC).

Cautions while wirelessly charging

zAlign the wireless charge position of the handset with the

position on the wireless charger when charging. For details on
the wireless charge position ☞P. 32 “Part names and
functions”

zIf a cover (commercially available), etc. is attached to the

handset, remove it before charging.

zSet the handset to not vibrate during charging in the settings,

etc. If the handset moves due to vibration, charging may not
complete or the handset may fall.

zIf noise from a TV or radio can be heard during charging, charge

the handset in a location far away from the TV or radio.

zIf there is another wireless charging compatible device nearby,

move the wireless charger at least 30 cm away from it. Charging
may not be possible due to the handset not being detected
properly.

zThe reception state of calls and data communications signals

may be poor during charging.

zTake care that a foreign object containing metal does not get

between the handset and wireless charger. The foreign object
may generate heat.

zTake care that an IC card, etc. is not placed between the handset

and wireless charger. The IC card may malfunction.

zIf the camera is used during charging, the images may be

affected by noise.

zThe charging speed may be reduced and charging may be

stopped to prevent the temperature of the handset from rising
depending on the operation state of the handset.

Charging with USB cable

You can charge the handset by connecting the handset to a
PC with USB cable, etc.

zFor details on connecting to a PC or other device

“Connecting to PC and other device”

☞

P. 148

42

Before Using the Handset

Turning power on/off

Turning power on

9 (for at least 3 seconds)

1

zWhen you turn the power on for the first time, make the initial

settings (☞P. 49 “Initial settings”).

Turning power off

9 (for at least 2 seconds)

1

[Power off]

2

Turning display on/off

The display is turned off when
handset is not in use for a set length of time.
Press

9

while the display is turned off to turn it on.

9

Touch panel lock

When the power or the display is turned on, the touch panel is
locked.

] up to unlock.

Swipe [

zWhen [Lock Photo Shuffle] is ON, the image for the lock screen

of the touch panel is automatically switched every time the
display is turned on (

P. 119 “Display”).

☞

is pressed or the

Operations in touch panel lock screen

zStart voice search: Swipe [ ] right

zStart camera: Swipe [
zTo display the detailed information on notifications: Drag the

screen down

zTo display the status panel: Drag the status bar down

zThe notifications are displayed in the lock screen of the touch

panel. For details on displaying of notifications ☞P. 116
“Notifications on the lock screen”

] left

43

Before Using the Handset

Basic operation

The followings describe basic operations of the handset such
as operations of the touch panel and navigation bar, and
operations for shooting screenshot.

Operation of touch panel

The operations to use the display (touch panel) are described
below.

zOperations may differ depending on the function and screen in

use.

Cautions when using the touch panel

zThe touch panel is designed to be lightly touched with your

finger. Do not forcefully press with your finger or a pointed
object (fingernail, ballpoint pen, pin, etc.).

zIn the following cases, the touch panel may not work even if

you touch it. May cause a malfunction.

Operation with a gloved finger*
Operation with the tip of a fingernail
Operation with foreign object placed on the operation pad
Operation on the touch panel on which a protective sheet,

sticker, etc. is put
Operation while the touch panel is wet
Operation with fingers wet with sweat, water, etc.
Operation under water

* When [glove mode] is set to ON, you can operate the touch

panel with a glove on (☞P. 119 “Display”).

zOperations may be interrupted if you touch an area other than

a confirmation screen or the status bar while the confirmation
screen, etc. is displayed.

Touch

Touch a key or an item displayed on the screen and then release
your finger from it to select or set it.

Touch and hold

When you keep your finger on the touch panel, a menu may appear
depending on the function and screen in use.

Slide (Swipe)/Drag

Move your finger while keeping it on the touch panel to scroll the
screen or move an icon, a widget, etc. to the desired position.
In addition, when you touch a menu or an item by mistake, move
your finger away from it to cancel the selection.

44

Before Using the Handset

Flick

Move your finger like sweeping the touch panel in the home screen,
etc. to switch pages.

Operation while using function

Navigation bar

Use the keys displayed on the navigation bar at the bottom of the
screen to perform the basic operations.

Pinch out/Pinch in

You may be able to zoom the screen in/out, etc. by putting two
fingers on the touch panel and moving them with putting a distance
between two fingers apart (pinch out)/closer (pinch in) depending
on the function and screen in use.

1 G/H: Back key/Close key

zReturn to the previous screen.
zClose the keyboard.

2 I: Home key

zDisplay the home screen.

Using user-aid function

You can quickly activate an app supporting the user-aid function.

Touch and hold [I]

1

zTo set an activating app: In the home screen, display “app

list screen”▶[Settings]▶[Apps & notifications]▶[Advanced]

[Default apps]▶[Assist & voice input]▶[Assist app]

▶

select an app

y[Advanced] may not be displayed depending on the usage

state.

45

Before Using the Handset

▶

Retrieving menu

ailable

When you touch the menu key such as [ ]/[ ], swipe the left
edge of the screen to the right or touch and hold the screen,
functions (menus) available in that screen appear.

Example: Calculator screen

Av
functions

Switching the settings

When a check box, etc. is displayed beside the setting item, you
can set it enabled/disabled or ON/OFF by touching it.

Example: “Do not disturb” mode settings screen, Date &

time settings screen

z[ ]: Enabled, [ ]: Disabled

z[ ]: ON, [ ]: OFF

46

Before Using the Handset

Vertical/Horizontal display

The screen display is automatically switched vertically or
horizontally according to a tilt of the handset.

zVertical/Horizontal display may not be switched even if the

handset is turned depending on the screen being displayed.

zVertical/Horizontal display is not switched if the handset is turned

while it is positioned parallel to the ground.

zThe screen display may not be switched properly when a sound

or a vibration is being activated.

zVertical/Horizontal display may not be switched properly right

after the display or power is turned on.

zYou can set the display not to automatically switch (☞P. 119

“Display”). It can also be set from the status panel (☞P. 56
“Using the status panel”).

zScreens may be displayed in the full screen depending on the

app when you switch from vertical display to horizontal display.

Shooting screenshot

You can shoot the screen being displayed as an image.

zShot images are saved on the handset memory and you can

check them by using Photos or other apps.

zAlternatively, you can shoot the screenshot by using Clip Now

(

P. 124 “Clip Now”).

☞

9 (at least 2 seconds)▶

1

[Screenshot]

zMenus such as [Power off] and [Restart] are not shot.
zAlso hold

zData cannot be saved while displaying e-books, etc.

zData may not be saved completely or partially depending on

the app.

9

shoot the screen being displayed as an image.

+ 2 down for at least 1 second to

47

Before Using the Handset

Searching information on the handset and
websites

In the home screen, display “app list screen”▶

1

[Google]

zIf the confirmation screen is displayed, check the content,

follow the instructions on the screen and operate.
zQuick search box appears.
zIf you select [More]▶[Settings], you can set the search

settings.

Touch the search box▶enter a keyword

2

1 Search box

zEnter the keyword to search with.
zWhen the keyword is entered, search candidates, apps or

data on the handset, etc. whose names start with the
entered characters are searched and displayed as a list.

2 Switch to Voice Search

Select a search candidate

3

zThe search result appears.
zWhen an app is selected, the corresponding app is activated.
zIf [IMAGES], etc. is displayed in the search results, you can

search by selecting a genre.
zWhen you cannot see search candidates hidden behind the

keyboard, touch [H] to close the keyboard.

Character entry

You can enter characters using the keyboard displayed on the
screen.

zTouching the character entry area displays the keyboard.

To close the keyboard, touch [H].

zThis section describes how to enter characters using [Gboard].

* Each key may be changed depending on the settings and the

condition.

1 Character input key

zEnters characters.

2 Shift key

zSwitch between upper and lower case characters.

3 Number/symbol key

zSwitches to the number/symbol keyboard.

4 Delete key

zDeletes characters.

5 Enter key

zGo to a new line.
zTouching and holding the key displays the one-hand mode

icon. Release your finger to switch the keyboard to the
one-hand mode.

48

Before Using the Handset

6 Comma key

zEnters a comma.
zTouching and holding the key displays the settings menu icon

and one-hand mode icon. Drag your finger left or right to
select the icon, and then release your finger to switch to the
keyboard setting or one-hand mode.

7 Pictograph key

zSwitches to the pictograph keyboard.

8 Space key

zEnters a space.

9 Period key

zEnters a period.
zTouching and holding the key displays symbols other than the

period. To enter a symbol, drag your finger to the symbol and
then release your finger.

Initial settings

When you turn the power on for the first time, the initial
settings screen is displayed. Follow the instructions on the
screen and set.

zThe following items can be set. However, items displayed after

each selection may differ depending on the contents selected in
each setting.

Language setting
Select a SIM for mobile data
Select a SIM for calls
Select a SIM for text messages
Select a network
Copy apps & data
Google account settings (☞P. 50 “Setting up Google

account, etc.”)
Google Services
Terminal lock
Google Assistant
Access your Assistant with Voice Match
Pay faster with Google Pay
Anything else?
The term of use of Sharp Corporation

* Displayed when two nanoSIM Cards are inserted.

*

*

*

49

Before Using the Handset

Setting up Google account, etc.

zGoogle account has a Username/Password that allow you to use

various Google services. By setting Google account on the
handset, you can send and receive Email using Gmail, download
contents such as apps and games using GooglePlay, etc.

In the home screen, display “app list screen”▶

1

[Settings]▶[Accounts]▶[Add account]

Select an account type

2

Set up an account

3

zIn the home screen, display “app list screen”▶[Settings]

[Accounts] to find the added account on the displayed menu.

zWhen activating the app that requires an account without

setting one up, the account setup screen appears.

zKeep a separate memo of the set account and password.

Deleting your account

In the home screen, display “app list screen”▶

1

[Settings]▶[Accounts]
Select an account▶[REMOVE ACCOUNT]▶

2

[REMOVE ACCOUNT]

zOperation methods may differ depending on the account.

Retrieving your Google account password

If you forget your Google account password, retrieve it.

In the home screen, display “app list screen”▶

1

[Chrome]
Connect to the top page of Google▶[Sign in]

2

Enter mail address▶[Next]▶[Forgot

3

password?]▶follow the instructions on the
screen and operate

zOperation methods may differ depending on the using

▶

conditions.

50

Before Using the Handset

Security codes used on the handset

For convenient use of the handset, some functions require
security codes.

zEntered security code for various functions and PIN code turn

into [

].

Precautions about various security codes

zDo not use easily predictable numbers for security codes to be

set such as “birthday”, “part of a phone number”, “address or room
number”, “1111” or “1234”. Keep a separate memo of the security
codes.

zKeep security codes private. If the security codes become known

by a third party and are misused, Sharp shall not be liable for
any damages incurred by the users.

zIf you forget your security codes, contact the support phone

number listed on the Warranty Card.

Screen lock PIN/password

A personal identification number to use [Screen lock] of the
handset.

PIN code

The PIN code is a four- to eight-digit security code that needs to be
entered for recognizing the user of the handset every time a
nanoSIM Card is inserted or when a device is turned on to prevent
unauthorized use of the nanoSIM Card by a third party. Making/
Receiving calls and device operation are enabled by entering the
PIN code.

zUse the previously set PIN code when inserting a nanoSIM Card

that has been used in another device.

zIf you enter wrong PIN codes three times continuously, it is

locked and the nanoSIM Card becomes unavailable. In this case,
unlock the PIN code with the “PIN Unlock Key” (PUK).

PUK (PIN Unlock Key)

PUK (PIN Unlock Key) is an eight-digit number used to disable the
PIN code lock. You cannot change the code.

zIf you enter wrong codes 10 times continuously, the nanoSIM

Card is completely locked. In that case, contact a distributor of
nanoSIM Cards.

51

Before Using the Handset

Setting the PIN code

You can protect against unauthorized use by entering a PIN
code when the power is turned on.

In the home screen, display “app list screen”▶

1

[Settings]▶[Security & location]▶[Advanced]▶
[Set up SIM card lock]

Select a nanoSIM Card

2

zIf two nanoSIM Cards are inserted, touch the tab on the

screen top and select the nanoSIM Card you wish to set.

[Lock SIM card]

3

Enter a PIN code▶[OK]

4

zThe setting is saved on the nanoSIM Card.

Changing the PIN code

You can only change a nanoSIM Card for which [Lock SIM
card] is set.

In the home screen, display “app list screen”▶

1

[Settings]▶[Security & location]▶[Advanced]▶
[Set up SIM card lock]

Select a nanoSIM Card

2

zIf two nanoSIM Cards are inserted, touch the tab on the

screen top and select the nanoSIM Card you wish to set.

[Change SIM PIN]

3

Enter the current PIN code▶[OK]

4

Enter a new PIN code▶[OK]

5

Enter the new PIN code again▶[OK]

6

Disabling PIN lock

In the PIN locking screen, enter PUK (PIN

1

Unlock Key)

Enter a new PIN code

2

Enter the new PIN code again

3

52

Before Using the Handset

Incoming/Charging Lamp

Status icon

Notification icon

The incoming/charging lamp notifies you that there is a
missed call, the handset is being charged, etc. by illuminating
or flashing.

State of lamp Color State of handset

Illuminating Red Charging in progress (Battery level

is approx. 94% or less)

Illuminating Green Charging in progress (Battery level

is approx. 95% or more)
Flashing Red Charging unavailable
Flashing White Call missed, new email received

zDepending on the app, you may be able to set for the incoming

lamp.

zWhen the display is on, the incoming lamp which notifies you of

missed calls and new mails does not flash. Check notification
icons on a screen with the status bar appearing.

zEven when the battery is fully charged while charging, the

charging lamp does not turn off.

Screen display/Icons

Icons displayed on the status bar at the top of the screen give
you various kinds of information, such as the status of the
handset or the presence of missed calls. You can check the
detailed information by displaying the status panel.

Viewing icons

zTwo kinds of icons are displayed.

Notification icon: Notifies you of missed calls, new mails, etc.
Status icon: Display the status of the handset such as the

battery level or the signal status.

Status bar

zIf there are multiple icons to indicate notifications and handset

statuses, [ ] is displayed because they cannot be displayed
within the display range. Check them by switching to horizontal
display or displaying the status panel.

Main notification icon list

: Missed call (☞P. 70 “Call history”)

: New Message (☞P. 76 “Messages”)

: New Gmail (☞P. 79 “Gmail™”)

: Error

zDisplayed when an error has occurred.

53

Before Using the Handset

: Data communication disabled (☞P. 113 “Data usage”)

zDisplayed when data usage volume reaches to the limit.

: Alarm information (☞P. 104 “Alarm”)

: Schedule notification from Calendar

Call (

P. 65 “Call”)

☞

: Making a call/Receiving a call/Talking on the handset

: Putting a call on hold

: microSD Card (☞P. 125 “Storage”)

: Available space on the handset memory being run out

P. 125 “Storage”)

(

☞

Bluetooth (

: Receiving registration/connection request from Bluetooth

device

: Data reception request

Data transmission and reception

: Transmission

: Reception

Application

: App update available

: Finished installing app

: Open network (☞P. 111 “Wi-Fi settings”)

P. 142 “Bluetooth® function”)

☞

Tethering (☞P. 114 “Tethering”)

: [USB tethering] enabled

: [Bluetooth tethering] enabled

: Multiple tethering enabled

: VPN connected (☞P. 152 “Adding VPN”)

: System update available (☞P. 160 “System update”)

: [glove mode] enabled (☞P. 119 “Display”)

54

Before Using the Handset

Main status icon list

: Alarm set (☞P. 104 “Alarm”)

Battery level (

to : Approx. 100 to 6%

: Approx. 5% or less

zWhile charging, the battery icon appears with [

superimposed.

zPercentage of the remaining battery level appears on the right

side of the battery icon. Display/Hide the percentage with
[Battery percentage] in Battery.

Signal strength

to *: Signal level (five steps)

: Outside the service area

zThe signal mark is displayed with [

data receiving and with [
sending.

zWhen 4G (LTE)/3G/GSM/HSPA can be used, [4G]/[3G]/[G]/[H]

is displayed on the left side of the signal mark.

zWhile connecting to VoLTE, [

zIf two nanoSIM Cards are inserted, the signal status icons are

displayed for the respective nanoSIM Card. The left side icon
display is for SIM 1, and the right side is for SIM 2.

zA small [R] is displayed at the upper left of the signal mark

during international roaming.

Wi-Fi signal strength (

to *: Signal level (five steps)

zWhile connecting to VoWiFi, [

P. 118 “Battery”)

☞

] superimposed during data

] is displayed.

P. 110 “Wi-Fi”)

☞

] is displayed.

]

] superimposed during

: Airplane mode (☞P. 110 “Network & internet”)

: [Wi-Fi hotspot] enabled (☞P. 114 “Tethering”)

Manner mode indications (

: Manner mode (Vibe)

: Manner mode (Mute)

: “Do not disturb” mode is set (☞P. 57 “Advanced settings of

manner mode”)

During a call (

: Talking with a hands-free call

: Mute set

: Communicating via Bluetooth (☞P. 142 “Bluetooth®

function”)

: Measuring location information via GPS (☞P. 134

“Location”)

* The signal strength icon appears with [

[

]/[ ] while you connect to an access point which is not

connected to the Internet.

P. 68 “Operation during a call”)

☞

P. 57 “Switching manner mode”)

☞

] superimposed like

55

Before Using the Handset

Using the status panel

Notification panel screen Status panel screen

Using the notification panel

Drag the status bar down

1

Use the notification panel

2

Using the status panel

Drag the status bar down with your two fingers

1

at the same time

Use the status panel

2

Notification/status panel layout

1 Function button

zMake settings for use of the manner mode, Wi-Fi function,

location information, etc.

zTouching and holding the button may sometimes allow

you to make advanced settings.

zIn the status panel, you can switch pages by flicking the

display area left or right.

2 Detailed information on notifications

zYou can check the state of the handset or content of

notifications.

zThe following operations are available depending on the

type of detailed information.

yTo activate or operate a corresponding app: Touch the

detailed information or the function

yTo switch detailed display/simplified display: Slide the

detailed information up/down with your two fingers at
the same time or pinch out/in

yTo delete detailed information: Flick the detailed

information to the left/right

yTo set app notifications: Touch and hold the detailed

information▶follow the instructions on the screen

3 Manage notifications

zDisplay the apps for which notifications are displays.

Set whether to allow notifications for each app.

4 Clear all

zDelete the detailed information on notifications and

notification icons. Depending on the content of detailed
information on notification, it cannot be deleted.

5 Brightness adjust bar

zDrag it to adjust the brightness of the screen.

56

Before Using the Handset

6 Indicator

zIndicates the number of display area pages for function

buttons and present display position.

7 Network operator

zConnected network operator is displayed.

8 Hidden detailed information on notifications

zHidden detailed information on notifications is indicated

by icons.

zIcons are also displayed in the notification panel when

there is more information than can fit in the display range.

9 Edit

zYou can rearrange, add and delete the function buttons.

a Settings

zActivate the “Settings” app.

zWhen receiving a notification, you can send or reply a message

using the status panel depending on apps. Switch the detailed
information on notifications to the detailed display and follow
the instructions on the screen.

Switching manner mode

You can set to avoid disturbing others when in public.

Touch [Manner mode] in the status panel to

1

select a mode

zTouch this repeatedly until the manner mode to be set

appears.

Advanced settings of manner mode

Set the manner mode to match your usage situation.

In the status panel, touch and hold [Manner

1

mode]▶[Do not disturb]

Select an item

2

Sound & vibration: Set whether the sound and vibrator is

activated for each of [Alarms], [Media], and [Touch sounds].

Notifications: Set the operation for when notifications are

delivered.

Calls: Set exception operations for when calls are received.

Messages, events & reminders: Set exception operations for



when message, event, and reminder notifications are delivered.

Duration: Set the duration until [Do not disturb] turns OFF. If

[Turn on automatically] is set, the setting is in accordance
with the setting of [Turn on automatically].

Turn on automatically: Set the rules for turning [Do not

disturb] ON/OFF automatically.

[TURN ON NOW]

3

z[Do not disturb] turns ON and operation is in accordance with

the settings of the set items. Touch [TURN OFF NOW] to cancel.

57

Before Using the Handset

AQUOS Home

+RPHVFUHHQ

$SSOLVWVFUHHQ

AQUOS Home is a home app consisting of a home screen
(Desktop sheet/Favorites tray) and an app list screen.
On the home screen, you can register shortcuts/widgets of
apps/functions in Desktop sheet, and shortcuts of apps/
functions in the Favorites tray. The app list screen displays
installed apps.

AQUOS Home layout

Swiping up slightly on the home screen changes the display
to a recent apps screen, and further swiping the screen
changes the display to an app list screen.
While in the state where the top part of the app list screen is
displayed, swiping down displays the screen that was
displayed before switching to the app list screen.

1 Desktop sheet

zFlick left or right to switch the pages.

2 Folder

zTo change a folder name, touch the folder▶select the

folder name.
If touching a folder displays an indicator, flicking left and
right allows you to switch the page.

3 Page indicator

zWhen you switched the page in Desktop sheet, the

current display position is displayed.

4 Favorites tray

zYou can register shortcuts for your favorite apps or

functions for quick access.

5 Widget

zActivate a widget (Google Search)

(

P. 48 “Searching information on the handset and websites”).

☞

6 Apps

58

Before Using the Handset

7 Search apps

zEnter the name of the app you want to search for.

If you touch [SEARCH FOR MORE APPS] or the relevant
app is not installed, executing this function searches
Google Play for the app (

P. 101 “Play Store”).

☞

Managing the home screen

Moving app/widget/folder

Home screen/app list screen▶touch and hold

1

the app/widget/folder

Drag it to the destination position and release

2

your finger

zDragging to the left or right end of each Desktop sheet

changes the page. In addition, dragging to the right end of
the last page adds a new page.

zDrag the app/widget/folder on the home screen to [Remove]

to remove it from the home screen. To uninstall an app,
select the app you want to uninstall on the home screen/app
list screen and then drag it to [Uninstall].

zRemoving an app from the home screen does not uninstall the

app.

zTo add an app to the home screen, touch and hold the app on

the app list screen and drag it to [Add to home screen].

Registering widgets

Touch and hold an open space on the home

1

screen▶[Widgets]

Touch and hold the widget you wish to add

2

zThe home screen appears.

Drag it to the destination position and release

3

your finger

Using function shortcuts

Home screen/app list screen▶touch and hold

1

the app, and then release your finger

Select a function shortcut

2

zAvailable function shortcuts differ depending on the app.
zTo register a function shortcut in the home screen, touch and

hold the displayed function shortcut▶drag it to the
registration position, and release your finger.

yRemoving or moving shortcuts is performed using the

same operation as for apps, widgets, and folders.

59

Before Using the Handset

Setting wallpaper

Touch and hold an open space on the home

1

screen▶[Wallpapers]

Select an app

2

zIf you set [Lock Photo Shuffle] to ON, an image for the lock

screen of the touch panel is automatically switched every
time the display is turned on.

Select the wallpaper you wish to set

3

Setting the home screen

Touch and hold an open space on the home

1

screen▶[Home settings]

Select an item

2

Notification dots: Make settings for app notifications.
Add number on notification dots: Set whether to display the

number of notifications when you are using notification dots.

Add icon to Home screen: Set whether to add the icon of an

app to the home screen when a new app is downloaded.

Allow Home screen rotation: Set whether to use AQUOS

Home in horizontal display.

Recent Apps

You can activate apps by displaying the history of recently
used apps.

Swipe the navigation bar upward slightly

1

Use a history item

2

1 App usage history item

zTouch it to activate the app.
zFlick it up to delete the history item.
zFlick the history right and touch [CLEAR ALL] to delete all

app usage history items.

2 Favorites tray

zFor details on the Favorites tray

Home layout”

zFlicking the Favorites tray up displays the app list screen.

P. 58 “AQUOS

☞

60

Before Using the Handset

3 App icon

zTouch to check the app information and use split screen

(

P. 61 “Multi Window”) and screen pinning.

☞

zTo use screen pinning, set [Screen pinning] to ON

(☞P. 127 “Security & location”).

zTouch the app icon▶select [Pin] to restrict the use of

apps other than the selected app.

yTo disable Screen pinning: Touch and hold [G]+[I]

zSome apps may not be displayed in the history.

zIf you delete the history item of the running app, you can end

the app.

zSwiping the navigation bar to the right also displays the recent

apps. Swipe left or right and release your finger to launch the
displayed app.

Multi Window

You can use two apps on the screen divided into top and
bottom sections at the same time.

Swipe the navigation bar upward slightly

1

Touch the app icon of the relevant history item

2

▶[Split screen]

zThe screen is split into top and bottom sections with the

selected app placed in the top section and the app usage
history displayed in the bottom section.
When you activate an app from the app usage history item
or home screen, it is displayed on the bottom section of Multi
Window and you can use it with an app on the top section at
the same time.

61

Before Using the Handset

1 Separator

zWhen you flick it up/down, an app on the bottom/top

section is displayed in the full screen. Also, Multi Window
ends.

zWhen Display size (

you can change the display size of top/bottom section by
dragging it up/down.

zMulti Window may not be used depending on the app in use.

P. 119 “Display”) is set to [Small],

☞

Home applications

Switch home apps to use.

zThe following home apps are registered on the handset by

default.

AQUOS Home

A home app that has Desktop Sheet widgets/shortcuts are
set, Apps Sheet apps are displayed as a list and Favorites tray
shortcuts to the favorite app are registered.

AQUOS Kantan Home

A home app that displays icons and characters in large.

yThe app has a home screen where widgets/shortcuts are

set, and a app list screen where apps are displayed.

yIn the bottom right of the home screen, touch and hold

[Apps list] to use the menu to change wallpaper, add
widgets or make the home settings.

yYou can register frequently used contacts to the Rakutomo

Link on the bottom of the home screen.

In the home screen, display “app list screen”▶

1

[Settings]▶[Home applications]

Select a home application

2

62

Before Using the Handset

Confirmation screen at first activation of apps

When you activate each app for the first time, the confirmation
screen of “First things first”/“Battery optimization” is
displayed and make settings for the operations of an app.

zThe type or content of the displayed confirmation screen may

differ depending on the app. The followings describe two types of
the confirmation screen, “First things first” and “Battery
optimization”.

zWhen you use a specific function for the first time, the

confirmation screen may be displayed depending on the app.

First things first

You can allow the app to use the data of the handset, camera,
etc.

zIf you do not allow the app to use the functions, the app may not

work properly.

Example: When OfficeSuite is activated

[DENY]/[ALLOW]

1

zIn general, select [ALLOW] and allow the app to use the

functions.

zIf there are multiple functions to use, operate in the same

wa y.

Setting functions to use

You can make settings for the functions to use by following steps
below as well.

Setting functions to use by app

In the home screen, display “app list screen”▶

1

[Settings]▶[Apps & notifications]
[See all XX apps]▶select an app▶

2

[Permissions]

Select a function

3

Setting apps to allow to use by function

In the home screen, display “app list screen”▶

1

[Settings]▶[Apps & notifications]▶[Advanced]

▶[App permissions]

z[Advanced] may not be displayed depending on the usage

state.

Select a function

2

Select an app

3

63

Before Using the Handset

Battery optimization

If you carry out Battery optimization, the apps are set not to
work while the display is turned off (except while charging).

zDepending on the app, the confirmation screen of “Battery

optimization” may be displayed when activating apps or setting
functions. In general, do not carry out Battery optimization. If you
carry out it, the app may be terminated.

zIf you carry out Battery optimization, the app does not work while

the display is turned off (except while charging). Some
unintended phenomena such as apps/functions are unavailable
to use may occur.

Setting Battery optimization

You can make settings for Battery optimization by following steps
below as well.

In the home screen, display “app list screen”▶

1

[Settings]▶[Apps & notifications]▶[Advanced]

▶[Special app access]▶[Battery optimization]

zThe list of not optimized app is displayed.

[Not optimized]▶[All apps]

2

Select an app▶[Optimize]/[Don't optimize]▶

3

[DONE]

64

Before Using the Handset

Call

You can use the phone and address book, and make settings
for call, and operations available when calls are received, etc.

Making a call

zThis function can be used when you are using a callable

nanoSIM Card.

In the home screen, display “app list screen”▶

1

[Phone]

zIf two nanoSIM Cards are inserted, by selecting [ ]

[Settings]▶[Calling accounts]▶[Make calls with], you can
set the phone number to be used when making a call.

[ ]▶Enter a phone number

2

zAlways enter the city code, even when it is a local number.
zYou can set to notify/not to notify the other party of your

phone number for each call by adding “*31#”/“#31#” to the
head of the phone number.

▶

1 Creating a new contact

zNewly register the entered phone number in the address

book.

2 Adding to a contact

zAdditionally register the entered phone number in the

address book.

3 Sending SMS

zSet the entered phone number as the destination and

create an SMS.

4 Menu

zAdds a 2-second pause or standby.

5 Keypad
6 Call

zMake a call. Also, if there are outgoing call history items,

touch it to enter the latest one when the phone number
has not been entered.

7 Phone number input field

65

Call

8 Delete

zDelete one digit of the last entered number. Touch and

hold to delete all of the digits. When the cursor is
displayed by touching the phone number input field,
delete one digit of the number on the left of the cursor.

[ ]

3

[ ] to end the call

4

zIf you talk on the handset with your hair put between the

earpiece and your ear, the proximity sensor may not work
properly. The screen may be kept turned on and the call may
be interrupted when the screen is touched accidentally.

VoLT E

zVoLTE enables you to use call with high quality.

zWhen you use VoLTE, the handset and the other party's device

need to satisfy the following conditions.

They are VoLTE compatible models
The network operator that you are contracted with must

support VoLTE
You must be within the VoLTE ser vice area
Preferred network type is set to [4G (recommended)]

(☞P. 112 “Mobile network”)
[Enhanced 4G LTE Mode] is set to ON (☞P. 112 “Mobile

network”)

* Depending on the network operator that you are contracted

with, the other party to the communication must use a line
from the same network operator.

* VoLTE cannot be used outside the VoLTE service area.

*

*

VoLTE (HD+)

zVoLTE (HD+) enables you to use call with higher quality than

VoLTE.

zWhen you use VoLTE (HD+), it is necessary that the handset

and the other party's device are VoLTE (HD+) compatible
models as well as the usage conditions of VoLTE.

66

Call

Entering touch-tone signals

When using services in which you are required to enter
numbers additionally during a call, such as inquiry about the
balance in your bank account or ticket reservation, enter
pause (,)/wait (;) after entering a phone number to make a call
with an additional number added to the main phone number.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]
Enter a phone number▶[ ]▶[Add 2-sec

2

pause]
Enter a number to send▶[ ]

3

Add wait

After making a call to a main phone number, the handset
automatically waits and then a screen asking whether to send an
additional number is displayed. Touch [YES] to send an additional
number.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]
Enter a phone number▶[ ]▶[Add wait]

2

Enter a number to send▶[ ]

3

[YES] during the call

4

Emergency call

zThe handset supports “Emergency call location notification”.

When you make a call to an emergency number such as 112
and 999, the information of your location (location information)
is automatically notified to the agency that has received the
emergency call (e.g. the police station). Depending on your
location and the reception status of the signal, the agency that
has received the emergency call may not be able to confirm the
exact location.
If you are not sending your caller ID by calling with “#31#”
added or other means, your location information and phone
number are not notified. However, if the agency that has
received the emergency call considers the exact location
information measured via GPS and phone number necessary
for important purposes, such as life saving, the agency may
retrieve them regardless of your settings.
In addition, the area/timing to introduce “Emergency call
location notification” depends on the state of preparation in
each agency that receives emergency calls.

zWhen making an emergency call from your handset, the police

or fire stations may return your call for verification purposes.
Remain stationary to ensure that the call is not disconnected
while you are on the line, and keep the handset turned on to
receive calls for approximately 10 minutes afterwards.

zDepending on the region, calls to the police or fire station of the

local area may not be made.

zEmergency call may not be available in some networks.

67

Call

Answering a call

zThis function can be used when you are using a callable

nanoSIM Card.

When a call is received, the ringtone sounds

1

Answer the call

2

1 Accept

zSwipe up to answer the incoming call.
zSwipe down to reject the incoming call.

2 Quick reply

zReject the incoming call and send a selected SMS

message to the other party.

[ ] to end the call

3

Answering a call while display is turned on

When a call is received while a screen other than lock screen of the
touch panel is displayed, the incoming notification is displayed. You
can answer the call by using the notification.

When a call is received, the incoming

1

notification is displayed at the top of the screen

[ANSWER]

2

zTouch the incoming notification to display the incoming call

screen. Operate each icon.

zTo reject an incoming call, touch [DECLINE].

Operation during a call

You can carry out operations such as using a hands-free call
and adjusting the in-call volume according to the usage
condition during a call.

1 Other party's name and phone number
2 Keypad

zYou can enter touch-tone signals.

3 Mute

zEnable or disable the mute setting on a current call.

4 Add call

zPlace a current call on hold and make a call to another party.

5 End call

zEnd a call.

6 Speaker/Sound

zYou can talk with hands-free.
zSet the audio output destination when the headset or

Bluetooth device is connected.

68

Call

7 Hold

zHold a call. To unhold a call, touch again.

8 Menu

zDisplays available functions (menus).

zNote the followings to use hands-free call.

ySpeak approximately 20 to 40 cm away from the mouthpiece.

When the surroundings are noisy, the sound may break up

and the call may not be satisfactory.
yWhen calling outdoors, in a location where surroundings are

noisy or where the sound echoes loudly, use the headset.
yIf the sound breaks up during a hands-free call, lower the

in-call volume.

zTo use [Hold] and [Add call], you must contract with your

network operator. For details, contact your network operator.
Note that some network operators may not provide those
functions.

Adjusting the in-call volume

1/2 during a call

1

Using Clear talk

When [Clear talk] is enabled, you can measure ambient noises
using the microphone and communicate by making your voices
sound clear during a call.

[Menu]▶[Clear talk] during the call

1

zClear talk processes voices to make conversations sound

clear. Sound quality may vary depending on the surrounding
noises and the tone of the voice.

zWhen using Clear talk, make sure not to cover the hole of

the microphone and move the mouthpiece as close to your
mouth as possible for speaking.

zClear talk is not available in the case that the other party's

voice is not emitted from the earpiece, such as during a
hands-free call.

Using Slow talk

When [Slow talk] is enabled, the speed of the other party's voice is
slowed down during a call and you can hear the voice well.

[Menu]▶[Slow talk] during the call

1

69

Call

Call history

zThis function can be used when you are using a callable

nanoSIM Card.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]

1 Search box

zSearch for a contact.

yTouch [

2 Quick access

zTouching the icon displays a quick access list screen.

3 The other party's name/phone number

zTouch to add the party to the address book, send SMS, or

check the detailed call history.

zTouching and holding allows you to make a call by

copying or editing the number.

] to search by voice.

4 Image registered to the address book

zTouch to display part of the information registered in the

address book.

ySlide upward to check the registered information or

downward to return to the call history list screen.

5 Outgoing and incoming call status icons

Call

Incoming call

Missed call/blocked call

The SIM number used

/

zThis icon is displayed when two nanoSIM

Cards are inserted.

6 Contacts

zTouch to display the contact list screen.

7 Date and time of outgoing/incoming call
8 Outgoing call icon

zTouch to make a call.

9 Dial icon

zDisplay the dial screen.

zFor the call history, up to 500 call log entries are saved. When

that number is exceeded, the oldest log entry is automatically
deleted. Depending on the available space, fewer calls may be
saved.

70

Call

Displaying call history details

The call history can be checked by switching between the list of all
call history and the list of call history for missed calls. Also, you can
delete all of the call history.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]▶[Call history]

[ALL]/[MISSED]

2

zSelect [ ]▶[Clear call history]▶[OK] to delete the call

history.

Quick access

Display the speed dials automatically. The contacts registered
as favorites are also displayed.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]

1 Search box

zSearch for a contact.

yTouch [

2 Image registered to the address book

zTouch to make a call.
zTouch and hold and then drag to [Remove] to cancel a

favorite of the address book or hide a speed dial.

3 Dial icon

zDisplay the dial screen.

4 Call history

zTouch to display the call history list screen.

5 Contacts

zTouch to display the contact list screen.

6 Contacts menu

zTouch to display part of the information registered in the

address book.

ySlide upward to check the registered information or

downward to return to the quick access list screen.

] to search by voice.

Deleting speed dials

Delete the speed dials.

zThe contacts registered as favorites are not deleted.
zIf a frequently used contact is not displayed in the quick access

list screen, it cannot be deleted.

In the home screen, display “app list screen”▶

1

[Phone]▶[ ]▶[Clear frequents]▶[OK]

71

Call

Call settings

You can configure settings for calls.

In the home screen, display “app list screen”▶

1

[Phone]
[ ]▶[Settings]

2

Select an item

3

Display options: Make settings for display.

Sounds and vibration: Set the incoming call sound, vibrator,

etc.
Quick responses: Edit the text to be used for a quick reply.
Calling accounts: Configure settings for calls for each

inserted nanoSIM Card.
Call blocking: Block incoming calls or SMS from specified

phone numbers.
Voicemail: Configure settings for voice mail for each inserted

nanoSIM Card.
About: Displays the version of the phone app or open source

license information.

Address book

You can manage contacts.

Adding contacts to address book

In the home screen, display “app list screen”▶

1

[Address Book]

[ ]

2

zIf the confirmation screen of a contact is displayed, operate

by following the screen prompts.

zIf an account has been set, the contact is registered into the

account.

Set each item

3

zInformation which can be registered may differ depending on

the account type.

zWhen each item is set, [

delete.

] is displayed. Touch [ ] to

72

Call

1 Image

zRegister an image to display when making and receiving

a call or checking the contact.

2 Saving to

zSet to which account to register.
zIf multiple accounts have been set, touch [

the account to register to.

3 Name

zTouching [

name.

4 Phone number
5 Mail address
6 More fields

zRegister address, birthday and other information.

[SAVE]

4

] allows you to register the title and middle

] to select

Checking/Using address book

You can retrieve registered contacts from the phonebook to
make calls and send mails.

In the home screen, display “app list screen”▶

1

[Address Book]

Select a name

2

1 Contacts
2 Search icon
3 Delete
4 Image
5 New contact icon

73

Call

Check/Use registered information

3

1 Name
2 Registered contents

zCheck or use the registered contents.

3 Image
4 Action icon

: Creates an SMS addressed to the selected phone

number.

: Displays route information from the current location to

the selected address.

5 Adding to/deleting from Favorites
6 Edit

Configuring contacts

You can delete, share, link contacts (consolidate the registration
contents of multiple contacts into one contact), or set the incoming
sound.

In the home screen, display “app list screen”▶

1

[Address Book]

Select a name

2

[ ]▶Select a function

3

zFollow the instructions on the screen after this step.

Configuring the address book

In the home screen, display “app list screen”▶

1

[Address Book]
[ ]▶[Settings]

2

Select an item

3

My info: Enter your own user information.
Accounts: For details on accounts ☞P. 50 “Setting up

Google account, etc.”

Default account for new contacts: Set the default account for

registering new contacts.
Contacts to display: Configure the contacts to display.
Sort by: Configure the contacts display order.
Name format: Configure display of names.
Import: Loads address book data.
Export: You can save address book data or share it with

other apps (such as attaching to email).

74

Call

Blocked numbers: Blocks incoming calls or SMS from

specified phone number.

About AddressBook: Displays the version of the address

book app or open source license information.

75

Call

Mail/Web Browser

You can send and receive messages using SMS, Gmail, etc.,
and display websites using Chrome.

Messages

You can send and receive text messages with mobile phone
numbers serving as destinations.

zThis function can be used when a nanoSIM Card that supports

SMS is used.

In the home screen, display “app list screen”▶

1

[Messages]

[Start chat]

2

Select a destination

3

zTo send a message to a party that is not registered as a

contact, directly enter the phone number.

zIn the case of a group message, select [Start group

conversation]▶select multiple destinations▶[
group name.

]▶enter the

Create a message

4

zSelect a phone number to send the message: [ ]/[ ]

select a nanoSIM Card
zAdd the recipient: [

group name
zAdd stickers or position information, etc.: [

according to the screen prompts
zAttach images or video captured with the camera: [

operate according to the screen prompt

[ ]

5

zIf destinations are devices owned by those who use network of

overseas network operators, enter “+”, the country code and
the recipient's mobile phone number. If the phone number
begins with “0”, omit the first “0”. Alternatively, enter “010”, the
country code and the phone number.

zIf special symbols are used in a SMS message, it may not be

displayed correctly at the recipient side.

zMessages with “*31#”/“#31#” added cannot be sent.

]▶select a recipient▶[ ]▶enter a

]▶operate

▶

]

▶

76

Mail/Web Browser

Displaying message

In the home screen, display “app list screen”▶

1

[Messages]

Select a thread

2

zMessages are grouped into threads according to their

destinations/senders and displayed.

Check the message

3

1 Image

zDisplayed if an image of the other party is registered in

the phonebook.

2 Destination/Sender
3 Date and time of the message exchange

zDisplay latest date and time of the message exchange.

When the interval from the latest exchange is short, the
elapsed time is displayed.

4 Search messages

1 Date and time of the message exchange

zDisplays the sent/received date and time. When the

interval from the latest exchange is short, the elapsed
time is displayed.

2 Message

zTouching and holding▶[

messages.

3 Destination/Sender
4 Phone call

77

] allows you to copy

Mail/Web Browser

Replying message

In the home screen, display “app list screen”▶

1

[Messages]

Select a thread

2

Create a message

3

[ ]

4

Forwarding message

In the home screen, display “app list screen”▶

1

[Messages]

Select a thread

2

Touch and hold the message▶[ ]▶[Forward]

3

Select a destination

4

zIf the forward destination is not displayed, touch [New

message] to set the recipient.

Create a message

5

[ ]

6

Deleting message

In the home screen, display “app list screen”▶

1

[Messages]

Select a thread

2

Touch and hold the message▶[ ]▶[Delete]

3

Deleting thread

In the home screen, display “app list screen”▶

1

[Messages]

Touch and hold a thread to delete

2

zTouch a thread to delete when deleting multiple threads.
zTouch the selected thread to disable it.

[ ]▶[Delete]

3

78

Mail/Web Browser

Setting message

In the home screen, display “app list screen”▶

1

[Messages]
[ ]▶[Settings]

2

zThe number of items displayed differs depending on the

number of nanoSIM Cards inserted.

zIf two nanoSIM Cards are inserted, to make settings for

messages, touch [General]. By selecting a nanoSIM Card,
you can make detailed settings for individual nanoSIM Cards.

Select an item

3

Default SMS app: Set the app that sends/receives SMS.
Notification dots: Make settings from messaging app

notifications.

Hear outgoing message sounds: Set whether to make a

sound when a message is sent.

Your current country: Set the country where this handset is

used.

Smart Reply & suggestions: Set Smart Replay and

recommended actions.
Automatic previews: Set the preview function.
Advanced: You can configure detailed settings for nanoSIM

Cards.
About, terms & privacy: Displays the messaging app version,

privacy policy and terms of use.

Gmail™

You can use a mail service provided by Google or Email
provided by general service providers.

zIf you have not set up a Google account or Email account, follow

the instructions on the screen and set.

In the home screen, display “app list screen”▶

1

[Gmail]

[ ]

2

Compose a mail

3

1 Account

zIf you set up multiple accounts, you can switch accounts.

2 Destination
3 Subject
4 Text
5 File attachment
6 Add destinations

zTouch to add Cc or Bcc.

[ ]

4

79

Mail/Web Browser

Displaying mail

zThe screen may appear different depending on the account to

use.

In the home screen, display “app list screen”▶

1

[Gmail]

Select a thread

2

zIn

Gmail, mails are grouped into threads by reply and
displayed. If new mails are replied ones of an existing mail,
they are grouped into the same thread. A new thread is created
for newly composed mails or mails whose subjects have been
changed.

1 Box name/Label name being displayed
2 Threads

zThe characters of sender or subject are displayed in thin

characters when all mails in thread are read.

zTouch images to checkmark the threads and you can set

them to be archived/deleted/unread/read, etc. collectively.

3 Email search

zTouch [

4 Displayed account

zTouch to add an account or switch accounts.

5 Number of mails in thread
6 Star icon

zUse it as a mark indicating that the thread is special or

supposed to be dealt with later.

zYou can check starred threads in the Starred folder.

7 Newly compose mail

] to switch or set displaying types.

80

Mail/Web Browser

Check the mail

3

1 Subject
2 Grouped mails

zTouch to display grouped mails.

3 Sender/Destination

zTouch the image to display available apps. Available

functions may differ depending on the content of the
phonebook.

zTouch the sender to switch detailed display/simplified

display.

4 Text

zMenus to perform tasks such as displaying the email of

the reply source may be displayed, and they can be used
by touching them.

5 Attached file

6 Star icon

zUse it as a mark indicating that the thread is special or

supposed to be dealt with later.

zYou can check starred threads in the Starred folder.

7 Reply
8 Menu of each email

zTouch to perform operations such as replying to all,

forwarding, adding/removing a star, and printing.

9 Receive information

zTouch to display/hide the details of sender, destination or

date and time of reception.

a Archive
b Delete
c Set to unread

81

Mail/Web Browser

Replying/Forwarding mail

In the home screen, display “app list screen”▶

1

[Gmail]

Select a thread

2

[ ]

3

zTo reply to all: [ ] of each mail▶[Reply all]

zTo forward: [

Compose a mail

4

1 Reply type

Touch to switch Reply/Reply all/Forward.

z

2 Destination
3 Message
4 Message of sender

zTouch to enter the mail of the sender in the message.

5 Subject

] of each mail▶[Forward]

[ ]

5

Deleting thread

In the home screen, display “app list screen”▶

1

[Gmail]

zTo delete selected threads: Touch the images of threads

]

[

Select a thread

2

[ ]

3

Setting Gmail

In the home screen, display “app list screen”▶

1

[Gmail]
[ ]▶[Settings]

2

Select an item

3

General settings: Make settings for the whole Gmail.
Add account: Add account.
zSelect an account to make settings for the details on the

account such as Notifications and signature.

▶

82

Mail/Web Browser

Chrome

You can display websites via packet communication or Wi-Fi
function.

Displaying websites

In the home screen, display “app list screen”▶

1

[Chrome]

zSome websites may not appear properly.

Searching websites

Touch the URL entry field

1

Enter a keyword▶select a keyword

2

zKeywords that include the entered characters are displayed

as a list.

zAlternatively, enter the entire keyword and [

websites.

zTo reload the page: In the Chrome screen, [

Opening new tabs

In the Chrome screen, [ ]▶[New tab]

1

] to search

]▶[ ]

Switching tabs

In the Chrome screen, [ ]

1

zThe number on the icon may differ depending on the

numbers of opening tabs.

Select a tab

2

Closing tabs

In the Chrome screen, [ ]▶[ ]

1

zThe number on the icon may differ depending on the

numbers of opening tabs.

Opening incognito tabs

You can display websites without your browsing history and search
history being recorded.

In the Chrome screen, [ ]▶[New incognito

1

tab]

zWhen you display websites on an incognito tab, the

surrounding area of the URL entry field is displayed in gray.

Touch the URL entry field▶enter a keyword▶

2

[ ]

zTo close the incognito tab: In the Chrome screen, [ ]

[

]

▶

83

Mail/Web Browser

zThe websites opened on incognito tabs are not recorded in

history of Chrome (☞P. 85 “Displaying websites from
history”). Also, if you close all incognito tabs, information such
as cookie is deleted. You can also download files and bookmark
websites from incognito tabs.

Searching characters in the page

In the Chrome screen, [ ]▶[Find in page]

1

Search

2

1 Keyword entry field

zEnter the keyword to search with.

2 Previous
3 Next
4 End search
5 Search results bar

zMove to the search result at the touched position.

Copying characters

In the Chrome screen, touch and hold

1

characters to copy

Drag your finger from the start position to the

2

end position

zTo change the copy range: Drag [ ]/[ ]

[Copy]

3

Convenient functions

You can display a link with a new tab or download data such as
images.

In the Chrome screen, touch and hold a link/an

1

image▶select a function to use

84

Mail/Web Browser

Setting Chrome

In the Chrome screen, [ ]▶[Settings]

1

Select an item

2

Sign in to Chrome: Sign in to Chrome with your Google

account. You can synchronize information such as tabs,
bookmarks and history saved when you used Chrome with
the same account.

Search engine: Set a search engine to use when searching

in the URL entry field.

Passwords: Make settings for saving passwords.
Payment methods: Set payment methods for automatically

filling in forms.

Addresses and more: Set addresses and other information

for automatically filling in forms.

Notifications: Make settings for notifications from Chrome.
Home page: Set a home page.
Privacy: Make settings for the functions that use your

browsing information to improve user-friendliness.

Accessibility: Make settings for the display such as font size

and zoom.

Site settings: Make settings for displaying websites and the

information that they can use to improve user-friendliness.

Languages: Make settings for the language displayed on a

website. The website is displayed in the language you set if it
is available one.

Lite mode: Set whether to suppress the data usage volume.
Downloads: Make settings for downloading files and

recommended articles.

About Chrome: Check information on Chrome.

Using bookmark and history

Saving bookmarks

In the Chrome screen, [ ]▶[ ]

1

Displaying websites from bookmarks

In the Chrome screen, [ ]▶[Bookmarks]

1

Select a bookmark

2

Displaying websites from history

In the Chrome screen, [ ]▶[History]

1

Select a history item

2

85

Mail/Web Browser

Camera

Camera

You can shoot still pictures and videos. Also, you can switch
settings of the camera according to the object to shoot.

zFor details on effective pixels, recording file formats, maximum

zoom magnification, etc. of the camera
specifications”

Before using camera

zIf dirt such as fingerprint or fat adheres on the lens part, images

may be out of focus or blur. Wipe the lens with a soft cloth before
shooting images.

zAlthough the camera is made with high-precision technology,

some pixels or lines look constantly dark or bright. Further, white
lines and other noise increase in images especially when
shooting images in dimly lit surroundings.

zIf the camera lens part is exposed to direct sunlight for a long

time, the internal color filter may discolor, creating a discoloration
of shot images.

zThe quality of images may deteriorate when shot or saved after

the handset has been left in a warm location for a long time.

zImages shot in shooting conditions which include strong light

source such as the sun or a lamp may appear dark or distorted.

zShooting the sun directly may impair the performance of the

CMOS.

P. 161 “Main

☞

zIf you continue to use the camera in a state that internal

temperature is high, the warning screen appears and the camera
automatically ends after saving shot data.

zYou cannot shoot when the battery level is low. Charge the

battery sufficiently before using the camera.

zWhen [Focus Setting] is switched, sounds may be heard from

the camera lens. This is not a malfunction.

zThe color and brightness of the object in images shot with the

camera may differ from the actual color and brightness.

zMake sure that your fingers, hair, etc. do not obscure the camera

lens when shooting images.

zBecause a larger picture size requires more data, movement in

the image on the handset display may appear slow.

zIndoor fluorescent lighting, etc. may create flickering or streaky

shading on the screen. This flickering or shading may be reduced
by changing the lighting conditions and brightness of the room or
adjusting the camera brightness and white balance.

zShot still pictures are saved in DCF1.0 (ExifVer.2.2, JPEG)

format.

zDepending on camera settings and the shooting condition,

handset may become warm and shooting may be stopped
automatically.

zWhen you use a microSD Card via other apps while backing up

to a microSD Card, backing up may be failed.

86

Camera

Copyrights and rights of portrait

Images and audio recorded with the handset are for personal
use and must not be used for any other purposes without the
consent of the rightful person in accordance with the Copyright
Act. Please note that acts such as the use or defacement of the
likeness or name of other individuals without their consent may
infringe on an individual's rights of portrait. Please be aware of
copyrights and rights of portrait when posting images and audio
recorded with the handset on the Internet or similar media. The
recording of images and audio may be restricted at stage
performances, shows, exhibitions, etc. even when the images
and audio are recorded for personal use, etc. Do not use the
handset to send copyrighted images for uses other than those
permitted under the Copyright Act.
If you cause the public any trouble using the handset, you may
be punished under law or regulations (for example, nuisance
prevention ordinance).
Please be considerate of the privacy of individuals around you
when taking and sending photos using camera-equipped device.

Operations while using camera

zIf no operations are performed for approximately 3 minutes while

activating the camera, the camera automatically ends.

Picture size of camera

The following picture sizes are available.

Shoot still picture

Aspect

ratio

18:9 10.8M (4656 x 2328)

16:9 12.2M (4656 x 2620)

4:3 16.3M (4656 x 3492)

1:1 12.2M (3492 x 3492)

Picture size

8.1M (4032 x 2016)

9.1M (4032 x 2268)

12.2M (4032 x 3024)
Memo size (1600 x 1200)

9.1M (3024 x 3024)

Camera

Shoot video

Aspect

ratio

18:9 1.8M (1920 x 960)
16:9 4K (3840 x 2160)

4:3 1.6M (1440 x 1080)
1:1 1.2M (1080 x 1080)

* This can be set when using the video rear camera.

Picture size

FULL HD (1920 x 1080)
FULL HD (1920 x 1080) 60fps
HD (1280 x 720)

Camera

*

Rear

Rear

Front

Camera

Front

Camera

87

Camera

Shooting screen layout

shooting screen

shooting screen

Still picture

1 Focus mark

zDetects the face and displays the focus mark when the

shooting menu is set to [AI Auto] or [Auto], or the Focus
Setting is set to [Face AF].

zMulti AutoFocus (multiple yellow points) is displayed when

subjects other than people, dogs, and cats are focused on
automatically.

2 Brightness adjust

zAdjust brightness. Slide the screen up/down to display/set it.

Video

3 Zoom

zEnlarge/Reduce the object. Pinch out/in the screen to display/

set it. You can also make adjustments by sliding the displayed
adjustment bar left or right.

4 Recognition icon

zWhen the shooting menu is set to [AI Auto] and AI recognizes

the next shot and object, its icon is displayed.

yPerson: [

yDog: [

yCat: [

yFood: [

yFlower: [

ySunrise: [

yFirework: [

yWhiteboard/Blackboard: [

zShoot with the suitable quality mode and shutter speed

according to the recognized scene and objects. When
shooting objects with the whiteboard/blackboard recognized,
the confirmation screen is displayed and it is revised to the
picture looks like when it faces you by touching [YES].

5 Shooting still pictures

zShoot still pictures.

6 Guide line

zDisplayed when [Guide Line] is set (

shooting still pictures”).

7 Remaining number for shooting

zDisplayed when the remaining number for shooting decreases

to 99 or less.

8 Shooting menu

]

]

]

]

]

]

]

]

P. 95 “Settings on

☞

88

Camera

9 Google Lens™

zTouch it to activate Google Lens. For details, refer to the

content of confirmation screen at first activation.

a Switching front/rear camera
b Mobile Light

zThis can be set to flash when shooting still pictures (light at

the moment of shooting).

c Shooting mode

zSlide it to the left/right to switch shooting modes (Mode

changer).

d Self-timer

zDisplayed when [Self-timer Display] is set to ON (

“Common settings on shooting still pictures/videos”). The
self-timer is set to 5 seconds/10 seconds/OFF each time you
touch. When shooting with the front camera, the self-timer is
set to 3 seconds/5 seconds/OFF each time you touch.

e Previous data

zDisplay the thumbnail of previous data. Touch it to check the

data. If there is no previous data, the shortcut to “Photos” is
displayed. A video shot with AI live story is displayed with

] superimposed.

[

f Start shooting videos

zShoot videos.

g Wind noise cut

zSet whether to cut wind noise. Slide the right edge to the left

to display it.

☞

P. 96

h Lens correction

zDisplayed if you slide the right edge to the left when using the

video rear camera.

zTouch to display the adjustment bar and then adjust the

distortion correction amount.

i AI live story

zWhen you set the angle switch to [ ] and shoot videos, AI

will automatically create short movies by increasing the
number of cuts and amount of changes from videos which
were recorded for a long period of time and then applying
effects and adding theme tunes.

yWhen this is enabled, short movies are saved separately

from the recorded videos. The saved short movies can be
checked in the “Photos” app (
movies”).

j AI live shutter

zWhen you set the angle switch to [

shoots still pictures automatically.

zWhen this is enabled, AI recognizes people, dogs, cats, etc.,

determines the composition, and automatically shoots still
pictures when recording videos.

k Angle switch

zSwitch the angle for shooting.
zSwitch to [

can shoot still pictures using the standard rear camera when
recording videos.

zSwitch to [

] to set the video rear camera. Alternatively, you

] to set the standard rear camera.

P. 98 “Playing shor t

☞

] and shoot videos, AI

89

Camera

zIcons for changing settings are displayed at the top or right

shooting screen

shooting screen

edge of the screen depending on the shooting mode and menu.
Touch the icons to change the settings.

Shooting screen (Manual)

The operating method is same as the shooting screen. Operations
that differ from the shooting screen are explained here.

Still picture

1 Clipped whites/Crushed shadows

zWhen [Clipped whites/Crushed shadows] is set to ON, stripes

are displayed in the part that clipped whites or crushed
shadows occur (
still pictures/videos”).

2 Water level

zCheck angles of the shooting screen.

3 Adjustment bar

zDrag it to adjust settings.

P. 96 “Common settings on shooting

☞

Video

4 Setting icon displaying area

zSlide the right edge to the left to display.
zTouch the setting icon to display the adjustment bar and

adjust settings.

zThe following settings are available with displayed icons.

yWhite Balance: [

yISO Sensitivity: [

yShutter Speed: [

yFocus: [

ySaturation: [

yContrast: [

yClarity: [

5 Automatic adjustment

zTouch it to switch to the automatic adjustment.

]

]

]

]

]

]

]

ISO Sensitivity

zIf you set ISO Sensitivity to high sensitivity, the shutter speed

becomes fast. Therefore, it is possible to reduce object shake
and camera shake, or shoot clear images of an object in a dark
place. However, the quality deteriorates.

90

Camera

Front Camera shooting screen

The operating method is same as the shooting screen when using
the rear camera. When using the front camera, use the AQUOS
beauty icon to carry out face adjustments of the subject.

zThis can be used when the shooting menu is set to [Auto] during

still picture shooting.

zSlide the right edge to the left to display the defocus and AQUOS

beauty icons.

1 Selfie flash

zThe entire screen serves as a flash by emitting light.

2 Adjustment bar

zDrag it to adjust settings.

3 DeFocus

zShoot photos with the focus on your face and the background

blurred.

4 AQUOS beauty ON/OFF

]: ON, [ ]: OFF

z[

5 AQUOS beauty icon displaying area

zWhen AQUOS beauty is set to ON, the following icons are

displayed. Touch to display the adjustment bar and manually
adjust settings.

yBeautiful Skin Effect: [

ySmall Face Effect: [

yColor Tone Correction: [

yBrightness Correction: [

yEye Size Correction: [

6 Restore initial values

zTouch to restore adjustment values that were adjusted

manually to their initial values.

]

]

]

]

]

91

Camera

Video shooting screen

$,OLYHVWRU\HQDEOHG

Explanations are based on the shooting screen using video rear
camera as an example.

9LGHRVKRRWLQJVFUHHQ

$,OLYHVKXWWHU

1 Shot still picture

zDisplayed when shooting still pictures when recording videos.
zIf AI live shutter shoots the picture automatically, [AI] is

displayed on it.

2 Stop shooting videos
3 Recording time
4 Battery level
5 Confirm creation of short movie

zThis flashes when creation of a short movie is confirmed.

6 Shooting still pictures

zDisplayed when the angle switch is set to [

shoot still pictures using the standard rear camera.

]. Touch it to

Switching shooting modes

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the left/right to

2

switch shooting modes

Video: Shoot standard videos. You can switch the shooting

menu to shoot with according to the shooting condition and
object.

Picture: Shoot still pictures. You can switch the shooting

menu to shoot with according to the shooting condition and
object.

Slow Video: Shoot slow videos. The shot video can be

checked in the “Photos” app (☞P. 99 “Playing slow
videos”).

Time Lapse: Time lapses at fast speed and shoot shortened

videos.

92

Camera

Switching shooting menu

When the shooting mode is [Picture]/[Video], you can switch the
shooting menu to shoot with according to the shooting condition
and object.

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the left/right to

2

switch [Picture]/[Video]

Touch the icon of the shooting menu

3

Select an item

4

AI Auto:

AI adjusts settings on shooting according to the object.

Auto: A mode to automatically adjust the camera according

to the object.

Manual: A mode to manually adjust each settings by setting

icons.

Portrait: Set the focus on a nearby person and shoot photos

with its background blurred.

Clearly: Adjust clarity and contrast, and shoot pictures when

you shoot a clearly one.

Fluffy: Adjust clarity and contrast, and shoot pictures when

you shoot a fluffy one.

Backlight: Adjust white balance and contrast, and shoot

pictures when you shoot a picture which has contrast
between brightness and darkness such as backlight.

Afterimage: Shoot pictures look like an afterimage which light

connected.

Closeup: Shoot impressive pictures toward an object.

Monochrome: A mode for monochrome shot.

Shooting still pictures

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the left/right to

2

switch the shooting mode to [Picture]

zWhen the shooting mode is [Picture], you do not need to

switch.

Turn the camera of the rear camera (standard

3

rear camera) to an object

zTo adjust the brightness: Slide your finger up/down
zTo zoom: Pinch out/in

yAn adjustment bar is displayed, and slide your finger to

the left/right to adjust zoom.

zTo lock the focus: Touch the object

yTouch anywhere other than focus mark to cancel the focus

lock.

yWhen the shooting menu is set to [Manual] and Focus

Setting is set to [Separate AE/AF], drag [AE] to the part
where you want to adjust the exposure.

[ ]/1/2

4

zAlternatively, you can shoot still pictures by touching the

focus mark when the focus is locked by one other than
[Separate AE/AF].

93

Camera

Touch and hold [

z

second to shoot multiple still pictures in a row.

zAs for the focus lock, the object's movements are detected

mainly on basis of the colors. Therefore, the object may not be
detected properly if its color is faint or similar to the background
color.

] or hold 1/2 down for at least 1

Shooting videos

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the right to

2

switch the shooting mode to [Video]

zWhen the shooting mode is [Video], you do not need to

switch.

[ ]/[ ]

3

zYou can switch cameras to shoot and select the angle.

Turn the rear camera of the handset to an object

4

zTo adjust the brightness: Slide your finger up/down
zTo zoom: Pinch out/in.

yAn adjustment bar is displayed, and slide your finger to

the left/right to adjust zoom.

[ ]

5

zYou can use following operations and functions when

recording videos using the video rear camera (when the
angle switch is set to [

]).

yWhen you set AI live shutter to be enabled and shoot

videos, still pictures are shot automatically (
“Shooting screen layout”).

yTouch [

zYou can use following operations and functions when using

the standard rear camera (when the angle switch is set to
[

yFocus lock (The operating method is same as shooting

still pictures.)

[ ]

6

zIf a still picture was shot when shooting a video, they can be

played back at the same time. For details, refer to “Playing
videos including still pictures” (☞P. 98).

zA video rear camera was designed to focus on the object in the

wide range area including infinity. It is hard to focus on the
object while shooting videos from a short distance.
If you shoot videos from a short distance, switch to [
the standard rear camera.

] or press 1/2 to shoot still pictures.

]).

☞

P. 88

] to set

94

Camera

Camera settings

zSome functions are not available depending on the shooting

mode being used, etc.

Settings on shooting still pictures

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the left/right to

2

switch the shooting mode to [Picture]

zWhen the shooting mode is [Picture], you do not need to

switch.

[ ]

3

[PICTURE]

4

Select an item

5

Picture Size: Switch picture sizes of still pictures.
Guide Line: Display the guide on the shooting screen.
Intelligent Framing: Automatically compose by position and

angles of the shot subject or background when shooting still
pictures.

yWhen composing is not needed, the function is not

activated.

yWhen the still picture is composed, two pictures, original

one and composed one, are saved. For details on the

checking method, refer to “Displaying composed still

pictures” (☞P. 97).

Multi AutoFocus Display: Set whether to display Multi

AutoFocus.

Auto HDR: Set whether to automatically enable HDR function

which reduces blown out highlights/blocked up shadows
when you shoot still pictures in a high contrast scene such
as when you shoot against the light.

One Touch Shutter: Set whether to shoot still pictures by

touching the finder (screen).

QR code / Barcode Recognize: Detect a QR code/barcode

and set whether to display the notification to activate
corresponding apps.

Optical Image Stabilization: Set whether to adjust the shake.

95

Camera

Settings on shooting videos

In the home screen, display “app list screen”▶

1

[Camera]

Slide the bottom of the screen to the right to

2

switch the shooting mode to [Video]

zWhen the shooting mode is [Video], you do not need to

switch.

[ ]

3

[VIDEO]

4

Select an item

5

Video Size: Switch picture sizes of videos.
Camera Selection: Switch cameras to use and select the

angle.

Quality and amount: Switch video compression standards.

The video quality or data volume may differ depending on
video compression standards.

yThis can be set to [HDR (H.265)] when the angle switch is

HDR: Set whether to enable HDR function which reduces

blown out highlights/blocked up shadows when you shoot
still pictures in a high contrast scene such as when you
shoot against the light.

Video Stabilization: Set whether to adjust the shake.
Mic Setting: Set whether to record sound.
Wind Noise cut: Set whether to cut wind noise.

]. When this is set to [HDR (H.265)], [HDR] is

set to [

set to ON in conjunction.

Common settings on shooting still pictures/videos

In the home screen, display “app list screen”▶

1

[Camera]

[ ]

2

[COMMON]

3

Select an item

4

Full screen: Set whether to use the extended field of the top

of the screen on the shooting screen.

Clipped whites/Crushed shadows: Set whether to display

stripes in the part that clipped whites or crushed shadows

occur.
Water Level: Set whether to display the water level.
Focus Setting: Set the focus according to the object.

yIf you set [Face AF], detect faces of people.

Self-timer Display: Set whether to automatically shoot with a

self-timer set.
Anti Flicker: Set to make the screen less susceptible to

striped patterns when you shoot in a place with fluorescent

lighting.
Sav e To : Set a save destination.
Add Location Information: Set whether to add location

information.
Shutter Sound: Set whether to make a shutter sound, focus

lock sound during still image shooting, or start sound/stop

sound during video shooting.

96

Camera

Help: Check the functions of icons displayed on the shooting

screen, operations on the touch panel or how to use
functions.

Reset Settings: Reset settings.

Photos

Display, edit, and manage still pictures and videos.

In the home screen, display “app list screen”▶

1

[Photos]

Select data

2

zTo move data to the trash: Touch and hold data▶[ ]

[Move to trash]

Confirm the data

3

zWhen you play videos compatible with Dolby Vision™, the

setting for the displaying mode is displayed on detailed
information on notifications of status panel. Select your favorite
display mode.

zThe Photos app can be updated from Play Store. The operating

procedures may differ with the latest version. If it has been
updated, select [
and check the information.

zEven if you move unnecessary still pictures and videos to the

trash, they will not be deleted from the handset. They are
deleted from the handset when you empty the trash.

]▶[Help & feedback] in the Photos screen

zIn cases such as when data shot with a handset you used

previously is saved in the microSD Card, the “Sort images”
notification may be displayed in the detailed notification
information on the status panel. If it is displayed, confirm the
notification information and then organize the photos.

Select multiple data

zIf you touch and hold data in the data list screen, switch to the

screen of selecting data. You can select multiple data by
touching other data.

Emptying the trash

▶

In the Photos screen [ ]▶[Trash]

1

[ ]▶[Empty trash]▶[Delete]

2

Displaying composed still pictures

When the still picture shot by the “Camera” app is composed
by [Intelligent Framing], [
the saved still picture. You can check and switch two pictures,
original one and composed one.

In the Photos screen, select a still picture

1

zYou can select a thumbnail image and then switch between

the original image before correction and the recommended

image after correction.

yYou can delete and edit each still pictures.
ySelect [

display for the thumbnail of the still picture/video list
screen.

] is displayed on the thumbnail of

]▶[Set as main photo] to set the image to

97

Camera

Playing videos including still pictures

Play videos including still pictures shot during shooting and
videos including still pictures shot automatically with AI live
shutter.

zYou can display a still picture when playing a video and manage

still pictures.

zMenu items such as [Match with image] may not be displayed if

the still pictures and video are not saved on the handset. To save
them to the handset, select [
picture display and during video playback.

In the Photos screen, select a video including

1

still pictures▶[Match with image]

zThe video plays and the still pictures are displayed at the

timing that they were shot.

zAlternatively, select a still picture shot when recording a

video▶[Match with movie] to play a video.

zIf you touch [See photos] or swipe up the screen while

playing a video, you can check still pictures.

]▶[Save to device] during still

Playing short movies

Play short movies about 15 seconds long that were created by
AI live story.

zThe thumbnail of a short movie is displayed in a decorated state.
zYou can change the pattern of a short movie and then play the

short movie.

zMenu items such as [The following patterns] may not be

displayed if the video is not saved on the handset. To save it to
the handset, select [
playback.

In the Photos screen, select a short movie

1

zThe short movie is played.

Touch the playing video▶[The following

2

patterns]

zThe video plays with the next pattern.
zWhen you touch the playing video, three patterns are

displayed at the bottom of the screen. Touch a pattern to play

the video with the touched pattern.

Also, if you touch [Save], [

operations such as saving and sharing the playing video.

]▶[Save to device] during video

], etc., you can perform

98

Camera