SHARP ERA440UPM, ER-A440 Service Manual

ELECTRONIC CASH REGISTER

MODEL ER-A440

(For "U" & "A" version) SRV KEY : LKGIM7113RCZZ PRINTER : DP-730

CONTENTS

CHAPTER 1. SERVICE (SRV) MODE . . . . . . . . . . . . . . . . . . . . . . . . . . 1

CHAPTER 2. PROGRAM (PGM2/PGM1) MODE. . . . . . . . . . . . . . . . . 15

CHAPTER 3. OP X/Z, X1/Z1, X2/Z2 MODE . . . . . . . . . . . . . . . . . . . . . 36

This document has been published to be used

SHARP CORPORATION

for after sales service only. The contents are subject to change without notice.

CHAPTER 1. SERVICE (SRV) MODE

[key setup procedure]

The SRV key is used for operating in the SRV mode.

1. SRV. reset (Program Loop Reset)

Used to return the machine back to its operational state after a lockup has occurred.

Procedure

• Method 1

1) Turn off the AC switch.

2) Set the mode switch to (SRV′) position.

3) Turn on the AC switch.

4) Turn to (SRV) position from (SRV′) position.

• Method 2

1) Set the mode switch to PGM2 position.

2) Turn off the AC switch.

3) While holding down JOURNAL FEED key and RECEIPT FEED key, turn on the AC switch.

Note: When disassembling and reassembling always power up us-

ing method 1 only. Method 2 will not reset the CKDC8.

Note: SRV programming job#926-B must be set to "4" to allow PGM

program loop reset.

PRG. RESET

Disable

Free ke y setup complet e.

MRS-2 executed Key posi tion s et Free k ey

MASTER PRESET

NOTES:

1: When the 0 key is pressed, the key of the key number on

display is disabled.

2: Push the key on the position to be assigned. With this, the key

of the key number on display is assigned to that key position.

Key number Key name Key number Key name

1 Numeric key "0" 10 Numeric key "9" 2 Numeric key "1" 11 Numeric key "00" 3 Numeric key "2" 12 Numeric key "000" 4 Numeric key "3" 13 Decimal point key 5 Numeric key "4" 14 CL key 6 Numeric key "5" 15 @/FOR key 7 Numeric key "6" 16 SB TL key 8 Numeric key "7" 17 CA/AT key 9 Numeric key "8"

2. Master reset (Al l me mory clear)

There are two possible methods to perform a master reset.

• MRS-1

Used to clear all memory contents and ret urn machine back to its initial settings. return keyboard back to default. for default keyboard layout.

Procedure

1) Turn off the AC switch.

2) Set the MODE switch to the (SRV′) position.

3) Turn on the AC switch.

4) While holding down JOURNAL FEED key, turn to (SRV) position from (SRV′) position.

• MRS-2

Used to clear all memory and keyboard contents. This reset returns all programming back to defaults. The keyboard must be entered by hand. This reset is used if an application needs different keyboard layout other than that supplied by a normal MRS-1.

Procedure

1) Turn off the AC switch.

2) Set the MODE switch to the (SRV′) position.

3) Turn on the AC switch.

4) While holding down JOURNAL FEED key and RECEIPT FEED key, turn to (SRV) position from (SRV′) position.

5) Key position assignment:

After the execution of MRS-2, only the RECEIPT FEED and JOURNAL FEED keys can remain effective on key assignment. Any key can be assigned on any key position on the main keyboard.

3. Reading of the SRV mode program

List of program reports

JOB# Report name

SRV-mode program full item report (not incl. keyboard

900

layout) Keyboard layout report (on keys other than dept. keys

950

and direct PLU keys) Keyboard layout report (on dept. keys and direct PLU

951

keys)

970 SRV file programming report

– 1 –

[JOB# 900]

All parameters contained for the SRV mode as listed Key operation.

@/FOR → CA/AT

900 →

Header logo

Data/ Time

Machine No./ Consective No.

JOB#

JOB#/ Programming data(ABCD)

Z1 reset counter Hourly Z1 counter

PLU Z1/Z2 reset counter

Cashier Z1/Z2 reset counter

Z2 reset counter

Daily net Z2 reset counter

GT2 counter

GT3 counter

Training GT

Secret code for PGM2 mode

Initial text mode programming

– 2 –

[JOB# 950]

The Key layout report is printed in SRV mode Key operation

@/FOR → CA/AT

950 →

Header logo

Data/ Time

Machine No./ Consective No.

JOB#

Key No./ Key label name/ Location No.

Key No./ Key label name/

Location No.(....: Not used)

– 3 –

Key operation

@/FOR → CA/AT

951 →

Header logo

Data/ Time

Machine No./ Consective No.

JOB#

Key No./ Key label name/ Location No.

Key No./ Key label name/

Location No.(....: Not used)

– 4 –

[JOB#970]

Files on the memory are listed. Key operation

@/FOR → CA/AT

970 →

[JOB#990]

Reading the Contents of the SRV-Mode Programming for SSP Key operation

@/FOR → CA/AT

990 →

Header logo

Data/ Time

Machine No./ Consective No.

JOB#

File table No./ No. of records/ No. of used records

Header logo

Data/ Time

Machine No./ Consective No.

JOB#

SSP No. Step No./ SSP data

File table No./ No. of records/ No. of blocks/ No. of used records

File memory start address

Empty memory start address

Memory end address

Error message

– 5 –

4. Service mode programming

The following are the key operation required for programming.

XXX (Job#)

Details of [A][B][C][D] will be discussed at each item description. ★ mark is MRS setting.

@/FOR

[JOB #901]:MRS=0002 [For "U" version]

#901-A, B: Not used (Fixed at "00") #901-C: 1. Rounding system

1. Rounding system 901-C

SINGAPORE 8

#901-D: 1. TAB setting

1. TAB setting 901-D

[JOB #901]: MRS=0002 [For "A" version]

#901-A: Not used (Fixed at "0") #901-B: 1. Tax system

1. Tax system 901-B

Auto tax 1-4 & manual tax 0 ★

CANADIAN TAX 6

#901-C: 1. Rounding system

1. Rounding system 901-C

SINGAPORE 8

#901-D: 1. TAB setting

1. TAB setting 901-D

[JOB#902] NOT USED MRS=0000

[JOB#903] MRS=4000

#903-A: 1. ECR data copy baud rate

1. Baud rate (bps) 903-A

[A] [B] [C] [D] Numeric entry

4 digits max

Normal 0 ★

0 0

0.0 1

0.00 2 ★

0.000 3

Normal 0 ★

0 0

0.0 1

0.00 2 ★

0.000 3

2400 2 4800 3 9600 4 ★ 19200 5 38400 6

CA/AT

#903-D: 1. Type of food stamp

1. Type of food stamp 903-D No food stamp 0

Tax not payable in food stamps 1

Tax payable in food stamps 2 Food stamp tax forgiveness 3

[JOB#904] MRS=0000

#904-A: 1. Printing of date

1. Printing of date 904-A Yes 0

No 4

#904-B: 1. Printing of consecutive No.

1. Printing of consecutive No. 904-B Yes 0

No 4

#904-C, D: Not used (Fixed at "00")

[JOB#905] MRS=0005 [For "U" version]

#905-A: 1. Taxable 4 subtotal print on X/Z report.

2. Gross Tax 4 and refund Tax 4 total print on X/Z report.

3. Net Tax 4 total print on X/Z report.

1. Taxable 4 SBTL

Skip

#905-B: 1. Tax printing when taxable subtotal is zero.

2. Tax printing when tax is zero.

1. Taxable subtotal is zero

#905-C, D: Not used (Fixed at "05")

Skip

2. Gross Tax 4 and refund Tax 4

Skip

2. Tax is zero

3. Nex Tax 4

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

Print 0 ★ Skip 1 Print 4 Skip 5

★

905-A

905-B

The communication speed with the ER-02FD is max. 19200 bps.

#903-B, C: Not used (Fixed at "00")

– 6 –

[JOB#905] MRS=0005 [For "A" version]

#905-A: 1. Taxable 4 subtotal print on X/Z report.

2. Gross Tax 4 and refund Tax 4 total print on X/Z report.

3. Net Tax 4 total print on X/Z report.

1. Taxable 4 SBTL

Skip

#905-B: 1. Tax printing when taxable subtotal is zero.

2. Tax printing when GST is VAT.

3. Tax printing when tax is zero.

1. Taxable subtotal is zero

Skip

#905-C: 1. GST EXPT print on X/Z report

#905-D: 1. TAX METHOD

method (GST)

Type Type Type Type Type Type Type Type Type Type

2. Gross Tax 4 and refund Tax 4

Skip

2. GST is VAT

Skip

1. GST EXPT 905-C

Tax4

VAT VAT

VAT

Add on Tax

Add on Tax VAT

Add on Tax

Tax3 method GST PST

Add

on Tax

3. Nex Tax 4

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

2. Tax is zero

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

Print 0 ★ Skip 4

Tax2, 1

method (PST) Tax on Tax 0

Tax on Base 1 Tax on Tax 2 Tax on Base 3 Tax on Tax 4 Tax on Base 5 ★

Tax on Tax 6

Tax on Base 7

Tax on Tax 8

Tax on Base 9

[JOB#906] MRS=0021

#906-A: 1. Print Dept. and PLU number on receipt.

1. Print Dept. and PLU number on receipt. 906-A No 0 ★

Yes 4

905-A

905-B

905-D

#906-B: 1. Bottle return function

2. Hash department setting

1. Bottle return function 2. Hash department

Disable

Enable

#906-C: 1. Split pricing counting

2. Multiplication entry

1. Split pricing counting 2. Multiplication entry 906-C

Quantity

Package

#906-D: 1. Presetting consecutive No.

2. Fractional quantity

1. Presetting consecutive No.

Yes

setting

Disable 0 ★

Enable 2

Disable 4

Enable 6

Multiplication 0

Successive

multiplication

Split pricing 2 ★

Multiplication 4

Successive

multiplication

Split pricing 6

2. Fractional quantity

No 0

Yes (3 digit decimal

place)

No 2

Yes (3 digit decimal

place)

[JOB#907] MRS=0010

#907-A, B: Not used (Fixed at "00") #907-C: 1. Minus Dept./PLU

1. Minus Dept./PLU 907-C Disable 0

Enable 1 ★

#907-D: Not used (Fixed at "0")

[JOB#908] MRS=0740

#908-A: GT print on Z report

GT1 (NET) GT2 (+) GT3 (–) 908-A

Skip

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

906-B

906-D

1 ★

– 7 –

#908-B: GT print on X report

GT1 (NET) GT2 (+) GT3 (–) 908-B

Skip

#908-C: 1. Add void-mode transaction data to hourly total report

2. X1/Z1 report in X2/Z2 mode

3. Resetting of consecutive number in Z1 resetting

1. Add void-mode transaction to hourly total report

Yes

#908-D: 1. Printing X/Z report Journal only/Receipt & Journal (Ex-

2. Z1 resetting, resets GT Enable/Disable

1. Printing X/Z report 2. GT resetting at Z1 908-D Receipt & Journal

Journal

2. X1/Z1 report in X2/Z2 mode

Enable

Disable

Enable

Disable

cept the individual cashier report)

Skip 0 Print 1 Skip 2 Print 3 Skip 4 Print 5 Skip 6 Print 7 ★

3. Resetting of consecutive No.in Z1 resetting

No 0

Yes 1

No 2

Yes 3

No 4 ★

Yes 5

No 6

Yes 7

Disable 0 ★

Enable 1

Disable 4

Enable 5

908-C

[JOB#909] MRS=2000

#909-A: 1. Printing of training GT on the X report

2. Printing of training GT on the Z report

1. Printing of training GT on the X report

Skip

2. Printing of training GT on the Z report

Print 0 Skip 1 Print 2 ★ Skip 3

909-A

#909-C: 1. Printing of data in void-mode totalizer and manager

1. Void-mode totalizer on Z2 printing

#909-D: Not used (Fixed at "0")

void totalizer on Z2 report

2. Printing of data in void-mode totalizer and manager void totalizer on Z1 report

Skip

2. Void-mode totalizer on Z1 printing

Print 0 ★ Skip 2 Print 4 Skip 6

909-C

[JOB#910] MRS=0004

#910-A: Not used (Fixed at "0") #910-B: 1. Cashier # on display

2. Auto cashier sign off at the end of each transaction

1. Cashier # on display 2. Auto cashier sign off

Hidden

Appear

#910-C, D: Not used (Fixed at "04")

at the end of each transaction

No 0

Yes 1

No 2 ★

Yes 3

910-B

[JOB#911] MRS=0100

#911-A: 1. Fraction treatment

1. Fraction treatment 911-A Round off 0 ★ Round up 1 Round down 2

#911-B, C, D: Not used (Fixed at "000")

[JOB#912] MRS=0060

#912-A: 1. Date print format

Date format 912-A Month/Day/Year 0 ★ Day/Month/Year 1 Year/Month/Day 2

#912-B: 1. Time system

1. Time system 912-B 12H 0 ★ 24H 1

#909-B: 1. Printing of data on PLU resetting report

1. Printing of data on PLU resetting report 909-B Print 0 ★ Skip 4

– 8 –

#912-C: 1. After transaction receipt format

2. Copy receipt

3. Footer print control

1. After

transaction receipt

Total only

Detail

#912-D: 1. Logo message control

(Logo/stamp message format)

Type : Header

Footer

2. Copy receipt

Yes

1. Logo/stamp message control 912-D 3-line header 0 ★ 3-line footer 2 6-line header 3 3-line header and 3-line footer 5

0 23

3. Footer print control

All receipt 0 On selected function

keys at the time of finalization

All receipt 2 On selected function

keys at the time of finalization

All receipt 4 On selected function

keys at the time of finalization

All receipt 6 On selected function

keys at the time of finalization

[JOB#913] MRS = 0104

#913-A: 1. VP format on Receipt/Journal

2. Content of TOTAL VP amount

1. VP format on Receipt/Journal

Date & amount

Machine No. & amount Date & Consective No.

& amount

2. Content of TOTAL VP amount

Total amount 0 ★ Tendered amount 1 Total amount 2 Tendered amount 3 Total amount 4 Tendered amount 5

912-C

913-A

#913-B: 1. Printing of SBTL

2. Printing of MDSE SBTL upon key depression

3. Escape the compulsion of VP

NOTE: Must turn to MGR mode and depress

• • , PRINT keys to escape validation

1. SBTL Print 2. MDSE

Yes

★

#913-C: 1. Buzzer off 2sec. after lock error.

2. Buffered keyboard

1. Error beep 2. Buffered keyboard 913-C 2-sec. off

Constant

#913-D: 1. Drawer closing operation

2. Error mode

3. Key catch sound

1. Drawer closed compulsory

Non-compulsory

Compulsory

SBTL print

Yes

2. Error mode 3. Key catch

All lock error

Miss operation (One shot error)

All lock error

Miss operation (One shot error)

3. Escape the compulsory of VP

Disable 0

Enable 1 ★

Disable 2

Enable 3

Disable 4

Enable 5

Disable 6

Enable 7

Yes 0 ★

No 1

Yes 2

No 3

sound

Enable 0 Disable 1 Enable 2 Disable 3 Enable 4 ★ Disable 5 Enable 6 Disable 7

913-B

913-D

[JOB#914] MRS = 1100

#914-A: 1. Receipt issuing at no-sale

2. [NS] key separation from [CA/AT] key for no sale function

3. Tax delete operation

1. Receipt issuing at no-sale

Enable

Disable

2. [NS] key separation

Yes

3. Tax delete

Inhibit 0

Enable 1 ★

Inhibit 2

Enable 3

Inhibit 4

Enable 5

Inhibit 6

Enable 7

914-A

– 9 –

#914-B: 1. No-sale after NON ADD code entry

1. No-sale after # entry 914-B Disable 0

Enable 1 ★

#914-C: 1. Action to be taken when the machine is locked by the

receipt/journal paper near end check

2. VOID mode

3. Non-add code entry at the beginning of a transaction operation

1. Action to be taken when the machine is locked by the journal paper near end check

Unloked by CL

key

Enforcing of

paper roll

replacement

#914-D: 1. Manual tax

2. CHECK CASHING

3. Non-add code entry

1. Manual tax 2. CHECK

Enable

Disable

2. VOID mode 3. Non-add code entry at the beginning of a transaction operation

Enable

Disable

Enable

Disable

CASHING

Disable

Enable

Disable

Enable

Non-compulsory 0 ★

Compulsory 1

Non-compulsory 2

Compulsory 3

Non-compulsory 4

Compulsory 5

Non-compulsory 6

Compulsory 7

3. Non-add code entry

Enable 0 ★ Disable 1 Enable 2 Disable 3 Enable 4 Disable 5 Enable 6 Disable 7

914-C

914-D

[JOB#915] MRS = 0000

#915-A: 1. Amount symbol

1. Amount symbol 915-A " $ " 0 ★

" " 2

#915-B: Not used (Fixed at "0") #915-C: 1. Paper near end check

2. ST%, ST(–) as many times needed/operation only once

1. Paper near end check 2. ST%, ST(–) as many

Yes

#915-D: Not used (Fixed at "0")

times needed/operation only once

Unlimited 0 ★

Once only 2

Unlimited 4

Once only 6

915-C

[JOB#916] MRS = 1400

#916-A: 1. Print format when text and amount overlaps each other

REG mode

1. Print format when text and amount overlaps each other REG mode

Truncate text 0

2 line print 1 ★

#916-B: 1. Finalization by charge when SBTL

2. Food stamp subtotal entry before food stamp tender

1. Finalization by charge when SBTL

RF type of sale only

Always

#916-C: 1. Negative merchandise subtotal

2. Subtotal entry compulsory before tendering

3. Subtotal entry before direct non-tendering finalization

1. Negative merchandise subtotal

Allow

Disallow

#916-D: 1. Coupon PLU printing on X/Z report

2. Net sales subtotal (NET1) printing on X/Z report

3. CHECK change total printing on X/Z report

1. Print coupon PLU’s on general report

Skip

2. Food stamp subtotal entry before food stamp tender

Non-compulsory 0 Compulsory 1 Non-compulsory 4 ★ Compulsory 5

2. Subtotal entry compulsory before tendering

Noncompulsory

Compulsory

Non-compulsory

Compulsory

2. Print net sales SBTL (NET1) on general report

Skip

3 .Subtotal

entry before direct non-tendering

finalization Non-compulsory 0 ★ Compulsory 1 Non-compulsory 2 Compulsory 3 Non-compulsory 4 Compulsory 5 Non-compulsory 6 Compulsory 7

3. Print CHK CHANGE on general report

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

916-A

916-B

916-C

916-D

– 10 –

[JOB#917] MRS = 0000

#917-A: 1. Printing of Taxable 1 subtotal on X/Z report

2. Printing of Gross Tax 1 and refund Tax 1 total on X/Z report

3. Printing of Net Tax 1 total on X/Z report

1. Taxable 1 subtotal on X/Z report

Skip

2. Gross Tax 1 and refund Tax 1 total on X/Z report

Skip

3. Net Tax 1 total on X/Z report

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

917-A

#917-D: 1. Printing of Total Tax amount on X/Z report

2. Printing of Gross manual Tax and refund manual Tax on X/Z

3. Printing of Net manual Tax total on X/Z report

1. Total Tax Amount

Skip

2. Gross manual Tax and Refund manual Tax on X/Z report

Skip

3. Net manual Tax total on X/Z report 917-D

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

#917-B: 1. Printing of Taxable 2 subtotal on X/Z report

2. Printing of Gross Tax 2 and refund Tax 2 total on X/Z report

3. Printing of Net Tax 2 total on X/Z report

1. Taxable 2 subtotal on X/Z report

Skip

#917-C: 1. Printing of Taxable 3 subtotal on X/Z report

2. Printing of Gross Tax 3 and refund Tax 3 total on X/Z

3. Printing of Net Tax 3 total on X/Z report

1. Taxable 3 subtotal on X/Z report

Skip

2. Gross Tax 2

report

2. Gross Tax 3

and refund Tax 2 total on X/Z report

Skip

and refund Tax 3 total on X/Z report

Skip

3. Net Tax 2 total on X/Z report

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

3. Net Tax 3 total on X/Z report

Print 0 ★ Skip 1 Print 2 Skip 3 Print 4 Skip 5 Print 6 Skip 7

917-B

917-C

[JOB#918] MRS = 2000

#918-A: 1. Dirrect non-tendering finalization after previous tender

entry

1. Dirrect non-tendering finalization after previous tender entry

Disable 0

Enable 2 ★

#918-B, C, D: Not used (Fixed at "000")

918-A

[JOB#919] MRS = 0000

#919-A, B: Not used (Fixed at "00") #919-C: 1. Amount printing when PLU unit price is 0

1. Amount printing when PLU unit price is 0

No 0 ★

Yes 1

919-D: 1. Conversion SBTL printing of native SBTL

2. Foreign currency format

1. Conversion SBTL print of native SBTL

Yes

2. Foreign currency

Not 0 ★ Omit digits lower than

TAB position Not 4 Omit digits lower than

TAB position

919-C

919-D

[JOB#920] NOT USED MSR = 0000

[JOB#921] NOT USED MRS = 0000

[JOB#922] NOT USED MRS = 0000

[JOB#923] NOT USED MRS = 0000

[JOB#924] NOT USED MRS = 0000

[JOB#925] NOT USED MRS = 0000

– 11 –

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