SHARP AR-C170M User Manual

BEFORE USING
THE PRODUCT
MANAGING THE MACHINE
PERIPHERAL DEVICES
BEFORE MAKING
COPIES
CONVENIENT COPY FUNCTIONS
MACHINE MAINTENANCE (FOR COPYING)
SPECIFICATIONS
1-1
2-1
3-1
4-1
5-1
6-1
7-1
8-1
Page
DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM
OPERATION MANUAL
(for general information and copier operation)
MODEL
AR-C170M
(Option) Duplex bypass / inverter unit and
Stand / 3 x 500 sheet paper drawer
Be sure to become thoroughly familiar with this manual to gain the maximum benefit from the product.
Before installing this product, be sure to read the installation requirements and cautions sections.
Be sure to keep all operation manuals handy for reference including this manual, the "Operation manual for general information and copier operation" and operation manuals for any optional equipment which has been installed.

Warranty

While every effort has been made to make this document as accurate and helpful as possible, SHARP Corporation makes no warranty of any kind with regard to its content. All information included herein is subject to change without notice. SHARP is not responsible for any loss or damages, direct or indirect, arising from or related to the use of this operation manual. © Copyright SHARP Corporation 2004. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
In some areas, the "POWER" switch positions are marked "I" and " " on the copier instead of "ON" and "OFF". The symbol " " denotes the copier is not completely de-energized but in a stand-by condition at this "POWER" switch position. If your copier is so marked, please read "I" for "ON" and " " for "OFF".
Caution! For a complete electrical disconnection, pull out the main plug. The socket-outlet shall be installed near the equipment and shall be easily accessible.
Required in IEC-950 (EN 60 950) - Europe
• The equipment should be installed near an accessible socket outlet for easy disconnection.
Required in Appendix ZB of BS 7002 (En 60 950) — United Kingdom
MAINS PLUG WIRING INSTRUCTIONS
The mains lead of this equipment is already fitted with a mains plug which is either a non-rewireable (moulded) or a rewireable type. Should the fuse need to be replaced, a BSI or ASTA approved fuse to BS1362 marked or
and of the same rating as the one removed from the plug must
be used. Always refit the fuse cover after replacing the fuse on the moulded plug. Never use the plug without the fuse cover fitted. In the unlikely event of the socket outlet in your home not being compatible with the plug supplied either cut-off the moulded plug (if this type is fitted) or remove by undoing the screws if a rewireable plug is fitted and fit an appropriate type observing the wiring code below.
DANGER: The fuse should be removed from the cut-off plug and the plug destroyed immediately and disposed of in a safe manner. Under no circumstances should the cut-off plug be inserted elsewhere into a 13A socket outlet as a serious electric shock may occur.
To fit an appropriate plug to the mains lead, follow the instructions below:
IMPORTANT: The wires in this mains lead are coloured in accordance with the following code:
GREEN-AND-YELLOW: Earth BLUE: Neutral BROWN: Live
As the colours of the wires in this mains lead may not correspond with coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured GREEN-AND YELLOW must be connected to the terminal in the plug which is marked with the letter E, or by the safety earth symbol
Å@, or coloured green or green-
and-yellow. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured red.
If you have any doubt, consult a qualified electrician. WARNING: THIS APPARATUS MUST BE EARTHED.
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢

Part 1: General Information

0-1

OPERATION MANUALS

The following operation manuals are provided for the machine. Please read the appropriate manuals as needed for the features you wish to learn about.
●●●●
Operation manual (for general information and copier operation) (this manual):
The first half of this manual provides general information about the machine, including safety information, loading paper, removing misfeeds, and regular maintenance. The second half of the manual explains how to use the copy functions.
●●●●
Key operator's guide:
This primarily explains key operator programs for machine management and copier related functions. Key operator programs for the printer, the facsimile and network scanner functions are explained in separate manuals. Key operator programs are used by key operators to configure function settings to meet the needs of the customer.
●●●●
Operation manual (for facsimile):
This manual explains the procedures for using the machine as a facsimile. To use the fax function, the facsimile expansion kit must be installed.
●●●●
Installation guide (for printer):
This explains how to connect the machine to your computer, install the printer driver for Windows, and configure the printer driver settings.
●●●●
Operation manual (for printer)*:
This manual explains the procedures for using the machine as a printer.
●●●●
Operation manual (for network scanner)*:
This manual explains the procedures for using the machine as a network scanner when connected to a computer. To use the network scanner function, the network scanner expansion kit and a 256MB optional memory must be installed. * The Operation manual (for printer) and the Operation manual (for network scanner) are provided as PDF files
on the supplied CD-ROM. These manuals are not provided as printed manuals.
NOTES
Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please contact your nearest SHARP Service Department.
This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem is discovered, please contact your dealer or nearest SHARP Service Department.
Aside from instances provided for by law, SHARP is not responsible for failures occurring during use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
The display screens, messages, and key names shown in the manual may differ from those on the actual machine due to product improvements and modifications.
Some options may not be available in some countries and regions. This manual assumes that the optional facsimile expansion kit and the network scanner expansion kit have been installed, however, the basic operations of the machine are the same regardless of the peripheral devices that are installed. For the peripheral devices that can be installed, see "Part names and functions of peripheral devices" (1-6).
0-2
Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved.
1. The machine should be installed near an accessible power outlet for easy connection.
2. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded.
For the power supply requirements, see the name plate on the main unit.
3. Do not install your machine in areas that are:
damp, humid, or very dusty
exposed to direct sunlight
poorly ventilated
subject to extreme temperature or humidity
changes, e.g., near an air conditioner or heater.
4. Be sure to allow the required space around the machine for servicing and proper ventilation.
A small amount of ozone is produced within the printer during operation. The emission level is insufficient to cause any health hazard.
NOTE:
The present recommended long term exposure limit for ozone is 0.1 ppm (0.2 mg/m
3
) calculated as an 8 hr. time­weighted average concentration. However, since the small amount that is emitted may have an objectionable odor, it is advisable to place the copier in a ventilated area.

INSTALLATION REQUIREMENTS

INSTALLATION REQUIREMENTS
0-3

Moving this machine

Pull out the four handles as shown below, grasp them firmly, and keep the machine horizontal while moving it.
If the machine has been placed on a stand/paper drawer:
The stand/paper drawer is on casters for moving. Unlock the casters and the adjusters of the stand/paper drawer and gently move the machine taking care to steady it to prevent it from toppling. For locking and unlocking the casters and the adjusters, see page 0-4.
Left side Right side
Bypass tray
Exit tray
Handles
Handles
Caution
Two people are required to lift and carry this machine.
If the machine is to be left unused for a long time
If the machine is to be left unused for a month or longer, follow the procedure on pages 2-6 and 2-7 to release the pressure on the fusing roller.
Before lifting the machine, fold up the exit tray and tape it securely to the machine.
Before lifting the machine, fold up the bypass tray and tape it securely to the machine.
0-4

CAUTIONS

1. Do not touch the photoconductive drum. Scratches or smudges on the drum will cause dirty prints.
2. The fusing unit is extremely hot. Exercise care in this area.
3. Do not look directly at the light source. Doing so may damage your eyes.
4. Four adjusters are provided on all optional stand/ paper drawer units. These adjusters should be lowered until they contact the floor. When moving the machine with the optional stand/ paper drawer, be sure to raise the adjusters. Also, unlock the two casters at the front of the optional stand/paper drawer. After moving the machine, lower the four adjusters until they reach the floor and lock the two casters.
5. Do not make any modifications to this machine. Doing so may result in personal injury or damage to the machine.
6. Since this machine is heavy, it is recommended that it be moved by more than one person to prevent injury.
7. When connecting this machine to a computer, be sure to first turn both the computer and the machine off.
8. Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from printing by national law. Other items may be prohibited by local law.
Money ● Stamps ● Bonds ● Stocks
Bank drafts ● Checks ● Passports
Driver's licences
"BATTERY DISPOSAL"
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORISED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY.
This product utilizes tin-lead solder, and a fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronics Industries Alliance: www.eia.org
Fusing unit
Adjuster
Lock
Lock
Release
Caster
Release
0-5

CONTENTS

OPERATION MANUALS.................................................0-1
INSTALLATION REQUIREMENTS.................................0-2
Moving this machine..................................................0-3
CAUTIONS......................................................................0-4
CHAPTER 1 BEFORE USING THE PRODUCT
INTRODUCTION.............................................................1-2
MAIN FEATURES...........................................................1-2
PART NAMES AND FUNCTIONS ..................................1-4
Exterior ......................................................................1-4
Interior .......................................................................1-5
Part names and functions of peripheral devices........1-6
Operation panel.........................................................1-8
Touch panel...............................................................1-9
AUDITING MODE .........................................................1-11
Using the machine when the auditing mode is
enabled ...................................................................1-11
CHAPTER 2 MANAGING THE MACHINE
LOADING PAPER...........................................................2-2
Loading paper in paper tray 1....................................2-2
Changing the paper size in paper tray 1....................2-2
Loading paper in the bypass tray ..............................2-4
Loading paper in the stand/1 x 500 sheet paper drawer/ stand/3 x 500 sheet paper drawer
................................2-7
Specifications (stand/1 x 500 sheet paper drawer/
stand/3 x 500 sheet paper drawer)............................2-7
Loading paper in the duplex module/2 x 500 sheet
paper drawer .............................................................2-8
Specifications (duplex module/2 x 500 sheet paper
drawer) ......................................................................2-8
Specifications of paper trays .....................................2-9
Setting the paper type (except the bypass tray)......2-11
Setting the paper size when an extra size is loaded
.................................................................................2-11
Setting the paper type and paper size in the bypass
tray...........................................................................2-12
CUSTOM SETTINGS....................................................2-13
Operation procedure common to all custom settings
.................................................................................2-13
About the settings....................................................2-14
REPLACING THE TONER CARTRIDGES...................2-15
STORAGE OF SUPPLIES............................................2-17
MISFEED REMOVAL....................................................2-18
Misfeed removal guidance.......................................2-18
Misfeed in the paper feed area................................2-19
Misfeed in the transport area, fusing area, and exit
area .........................................................................2-20
Misfeed in the stand/1 x 500 sheet paper drawer....2-21
Misfeed in the stand/3 x 500 sheet paper drawer....2-21
Misfeed in the duplex bypass/inverter unit and duplex
module/2 x 500 sheet paper drawer........................2-22
TROUBLESHOOTING..................................................2-24
CHAPTER 3 PERIPHERAL DEVICES
SADDLE STITCH FINISHER ......................................... 3-2
Part names and functions ......................................... 3-2
Specifications............................................................ 3-2
Saddle stitch finisher functions ................................. 3-4
Using the saddle stitch finisher................................. 3-6
Staple cartridge replacement and staple jam removal
.................................................................................. 3-7
Misfeed in the saddle stitch finisher........................ 3-10
Troubleshooting saddle stitch finisher problems..... 3-12
Stapling position quick reference guide for duplex
output...................................................................... 3-13
Relation between print image and saddle stitch ..... 3-14
20-BIN SORTER .......................................................... 3-15
Part names.............................................................. 3-15
Specifications.......................................................... 3-15
Methods of sorting copies....................................... 3-16
Selecting the mode of the 20-bin sorter.................. 3-17
Using the 20-bin sorter............................................ 3-18
Misfeed in the 20-bin sorter .................................... 3-19
LARGE CAPACITY TRAY............................................ 3-20
Part name ............................................................... 3-20
Specifications.......................................................... 3-20
Loading paper in the large capacity tray................. 3-21
Misfeed in the large capacity tray ........................... 3-22
CONTENTS
0-6
CHAPTER 4 BEFORE MAKING COPIES
PART NAMES AND FUNCTIONS (The Reversing Single
Pass Feeder).................................................................. 4-2
Exterior ..................................................................... 4-2
Operation Panel........................................................ 4-3
Touch Panel (main screen of copy mode)................ 4-4
REVERSING SINGLE PASS FEEDER.......................... 4-5
Acceptable originals.................................................. 4-5
SETTING ORIGINALS ................................................... 4-6
CHAPTER 5 BASIC PROCEDURE FOR MAKING
COPIES
NORMAL COPYING....................................................... 5-2
Copying from the reversing single pass feeder ........ 5-2
Automatic two-sided copying from the reversing single
pass feeder............................................................... 5-6
Copying from the document glass ............................ 5-7
Automatic two-sided copying from the document glass
.................................................................................. 5-9
EXPOSURE ADJUSTMENTS...................................... 5-10
REDUCTION/ENLARGEMENT/ZOOM........................ 5-12
Automatic selection (auto image) ........................... 5-12
Manual selection..................................................... 5-13
XY ZOOM ............................................................... 5-15
SPECIAL PAPERS....................................................... 5-17
CHAPTER 6 CONVENIENT COPY FUNCTIONS
SPECIAL MODES .......................................................... 6-2
Common operation procedure for using the special
functions ................................................................... 6-3
Margin shift ............................................................... 6-4
Erase ........................................................................ 6-5
Dual page copy......................................................... 6-6
Centring .................................................................... 6-7
Transparency film with insert sheets ........................ 6-8
Covers ...................................................................... 6-9
B/W reverse ............................................................ 6-10
COLOUR ADJUSTMENTS MENU............................... 6-11
RGB adjust ............................................................. 6-12
Sharpness............................................................... 6-13
Suppress background............................................. 6-13
Colour balance........................................................ 6-14
Brightness............................................................... 6-15
Intensity .................................................................. 6-15
IMAGE EDIT MENU ..................................................... 6-16
Single colour ...........................................................6-17
Mirror image ............................................................ 6-17
Photo Repeat .......................................................... 6-18
Multi shot................................................................. 6-19
A3 (11" x 17") Full-bleed ......................................... 6-21
Multi-page enlargement ..........................................6-22
Extra size ................................................................ 6-24
Pamphlet copy ........................................................6-25
JOB PROGRAM MEMORY..........................................6-26
Storing a job program.............................................. 6-26
Recalling a job program .......................................... 6-27
Deleting a stored job program................................. 6-27
INTERRUPTING A COPY RUN ................................... 6-28
CHAPTER 7 MACHINE MAINTENANCE (FOR
COPYING)
REMOVING AN ORIGINAL MISFEED...........................7-2
Removing a misfed original from the reversing single
pass feeder ...............................................................7-2
USER MAINTENANCE (For copying) ............................ 7-3
CLEANING THE ORIGINAL SCANNING AREA ............7-3
TROUBLESHOOTING.................................................... 7-4
CHAPTER 8 SPECIFICATIONS
SPECIFICATIONS..........................................................8-2
Copier and Main unit.................................................8-2
Reversing single pass feeder....................................8-4
Duplex bypass/inverter unit (optional).......................8-4
INDEX............................................................................. 8-5
1-1
CHAPTER 1
BEFORE USING THE
PRODUCT
This chapter contains basic information that should be read before using the product.
Page
INTRODUCTION ...........................................................................................1-2
MAIN FEATURES..........................................................................................1-2
PART NAMES AND FUNCTIONS .................................................................1-4
Exterior...................................................................................................1-4
Interior....................................................................................................1-5
Part names and functions of peripheral devices....................................1-6
Operation panel......................................................................................1-8
Touch panel ...........................................................................................1-9
AUDITING MODE ........................................................................................1-11
Using the machine when the auditing mode is enabled.......................1-11
1-2

INTRODUCTION

To gain the maximum benefits in using this product, it is recommended that the user read this manual to become familiar with all the features and functions of the basic product and the precautionary information contained in the manual.
This product is a high speed Digital full colour copier/printer that can be expanded to become multifunctional through the installation of optional peripheral devices. The product can be extended to include printer, network scanning or network printing capabilities. This manual describes the basic use of the product as a copier and does not contain information on using any of the optional peripheral devices. Separate operation manuals are included with each of the optional peripheral devices. Refer to these manuals for their operation.

Original and paper sizes

This machine allows use of standard sizes in both the AB and inch systems. These are shown in the tables below.

The meaning of "R" in original and paper size indications

Some original and paper sizes can be placed in either the portrait or landscape orientations. To differentiate between landscape and portrait, the landscape orientation size indication will contain an "R". These are indicated as A4R, B5R, 8-1/2" x 11"R, 5-1/2" x 8-1/2"R, etc. Sizes that can be placed only in the landscape orientation (A3, B4, 11" x 17", 8-1/2" x 14", 8-1/2" x 13") do not contain the "R" in their size indication.
Size indication with "R"
Landscape orientation
Size indication without "R"
Portrait orientation

MAIN FEATURES

1
Full-colour copies with vivid colours based on digital technology
Photos, colour text, and other originals are scanned by full-colour CCD sensors, and the acquired image information is output in vivid full colour at a resolution of 600 dpi using digital image processing technology. The machine can also be used as a full-colour network printer, and a network scanner function can further be added as an option.
2
A range of optional units to enhance productivity
A range of optional equipment is available to enhance productivity, such as duplex units for producing two-sided output, additional paper feed units to increase the number of available paper sizes and paper capacity, and paper output units that are capable of stapling and saddle stitch binding.
Sizes in the AB system
A3
B4
A4
B5
A5
Sizes in the inch system
11" x 17" (LEDGER)
8-1/2" x 14" (LEGAL)
8-1/2" x 13" (FOOLSCAP)
8-1/2" x 11" (LETTER)
7-1/4" x 10-1/2" (EXECUTIVE)
5-1/2" x 8-1/2" (INVOICE)
MAIN FEATURES
1-3
1
3
Advanced image processing features based on digital technology
The scanned image data is converted to digital data, enabling the following advanced image processing features:
●●●● Photo Repeat :
Up to 24 full-size copies of a photo image can be made on a single sheet of paper (page 6-18).
●●●● Multi shot :
Up to four original pages can be copied onto a single sheet (page 6-19).
●●●● Pamphlet copy* :
Copies of original pages are arranged in proper order for copying so that the copies can be centre-stapled and folded into a pamphlet (page 6-25). * Pamphlet copy requires the Duplex module/2 x 500 sheet paper drawer and Duplex bypass/inverter unit
options. If a saddle stitch finisher is installed, copies can be stapled in two positions along the centre of copies and folded at the centre.
* Pamphlet copy is only possible with black and white copies.
4
Image processing manual exposure adjustment for optimal copying
Image processing is optimized for the type of original being copied (text, photo, mixed text and photo or map). This along with the ability to manually adjust exposure makes it possible to obtain copies that are faithful to the original.
5
Standard offset function makes it easy to distinguish between sets of copies
As sets of copies are delivered to the centre tray, each set is offset from the previous set for easy separation.
Energy saving features
This product has the following two power reducing modes that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution.
Preheat mode
Preheat mode automatically reduces the temperature of the fusing unit after the time set in the key operator programs elapses when the machine is on standby. This allows the machine to use less power while on standby. The machine automatically returns to normal operation when a key is pressed on the operation panel, or when an original is placed to make a copy or send a fax.
Auto power shut-off mode
Auto power shut-off mode automatically shuts off power to the fusing unit after the time set in the key operator programs elapses when the machine is on standby. This minimizes the power used by the machine while on standby. When this mode activates, the touch panel screen turns off. To return the machine to normal operation, press the mode select key (the indicator of this key will be lit). Auto power shut-off mode can be configured in the key operator programs. The mode is initially set (factory default setting) to activate after 60 seconds elapses. (See page 9 of the key operator's guide.)
If a print job or fax is received while auto power shut-off mode or preheat mode is activated, the machine automatically returns to normal operation.
As an ENERGY STAR
®
Partner, SHARP has determined that this product meets the ENERGY
STAR
®
guidelines for
energy efficiency.
1-4

PART NAMES AND FUNCTIONS

Exterior

Left tray (See page 5-5)
Finished sheets are deposited here.
Left side cover
Open this cover when a paper misfeed occurs in the fusing unit or the transfer unit.
Reversing single pass feeder
This automatically feeds originals to be scanned. The feeder can turn the original over and scan the back side as well as the front side for support of two-sided originals.
Power switch
Press to turn power on and off.
Front cover
Open to replace toner cartridge.
Operation panel
Centre tray (See page 5-5)
Finished sheets are deposited here.
Bypass tray
Special papers (including transparency film) and copy paper can be fed from the bypass tray.
Stand/1 x 500 sheet paper drawer *
(See page 2-7)
Stand/3 x 500 sheet paper drawer *
(See page 2-7)
Duplex module/2 x 500 sheet paper drawer*
(See page 2-8)
Paper tray
Each tray can hold approximately 500 sheets of the recommended paper for colour (80 g/m
2
or 21 lbs.), or approximately 500 sheets of SHARP standard paper (80 g/m2 or 21 lbs.).
Left side cover release
Push this release up to open the left side cover.
Duplex bypass/inverter unit * (See page 1-6)
* , , and are peripheral devices. For a description of these devices, see page 1-6.
Without the duplex bypass/inverter unit installed.
PART NAMES AND FUNCTIONS
1-5
1

Interior

Fusing unit
Toner images are fused here.
Toner cartridge
The toner cartridge must be replaced when indicated on the operation panel. (See page 2-15)
Right side cover
Open when a misfeed has occurred in the paper feed area.
Right cover of paper drawer
Open this cover to remove paper misfed in the paper drawer.
CAUTION
The fusing unit is hot. Take care in removing misfed paper.
PART NAMES AND FUNCTIONS
1-6

Part names and functions of peripheral devices

Large Capacity tray (AR-LC8)
The large capacity tray provides the added convenience of having 3,500 sheets of A4 or 8-1/2" x 11" paper (80 g/m
2
or 21 lbs.) available.
Stand/1 x 500 sheet paper drawer (AR-D17N)
This stand has one paper tray. It can hold approximately 500 sheets of the recommended paper for colour (80 g/m
2
or 21 lbs.), or approximately 500 sheets of SHARP standard paper (80 g/m
2
or 21 lbs.).
Duplex module/2 x 500 sheet paper drawer (AR-D19N)
This stand includes a module for automatic two­sided printing and two paper trays. The two trays can hold approximately 500 sheets of the recommended paper for colour (80 g/m
2
or 21 lbs.), or approximately 500 sheets of SHARP standard paper (80 g/m
2
or 21 lbs.). To perform two-sided printing, a duplex bypass/inverter unit (AR-RB1) is required.
Stand/3 x 500 sheet paper drawer (AR-D18N)
This stand has three paper trays. Each tray can hold approximately 500 sheets of the recommended paper for colour (80 g/m
2
or 21 lbs.), or approximately 500 sheets of SHARP standard paper (80 g/m
2
or 21 lbs.).
Saddle stitch finisher (AR-F13)
The finisher can deliver sets saddle stitched and folded at the paper centreline to form a pamphlet*, edge stapled in three different modes or unstapled. For two-hole or three-hole output, a hole punch module must be installed. * When used for pamphlet copying, only black and
white output is possible.
20-bin sorter (AR-S11)
Copies can be collated into sets (sort mode), or grouped by original page (group mode). When using sort mode, up to 20 sets of copies can be made.
Duplex bypass/inverter unit (AR-RB1)
This module is required to automatically turn paper over within the machine for automatic two-sided printing.
PART NAMES AND FUNCTIONS
1-7
1

■■■■ Other optional equipment

●●●●Network scanner expansion kit (AR-NS2)
This kit is required to add the network scanner function*. * To use the network scanner function, the
network scanner expansion kit (AR-NS2), scanner interface board (AR-EB8), and 256 MB or more of optional memory must be installed.
●●●●Facsimile expansion kit (AR-FX10)
This kit must be installed to use the fax function.
●●●●Fax memory (8 MB) (AR-MM9)
This adds memory for use by the fax function.
●●●●256 MB optional memory (AR-SM5)
This adds memory for use by the copy function.

■■■■ Face-up and face-down output

After printing, the paper is delivered to the exit tray. This product has two exit trays (centre tray and left tray). The paper specifications (page 8-3) and output conditions differ for each tray; however, if the paper and output conditions are such that the paper can be delivered to either tray, you can select the tray to which the paper will go.
Paper exits to the centre tray face-down only.
Paper exits to the left tray face-up only. However, if a duplex bypass/inverter unit has been installed, face-
down output is also possible. In this case, face-up or face-down output is automatically selected according to the paper and output conditions (it is not possible to manually select face-up or face-down.)
PART NAMES AND FUNCTIONS
1-8

Operation panel

Touch panel
The machine status, messages and touch keys are displayed on the panel. When using the touch panel, first change the display to the mode that you wish to use: printer mode, copy mode, network scanner mode*
1
, or fax mode*2. For details see the
next page.
Mode select keys and indicators
Use to change modes and the corresponding display on the touch panel.
[PRINT] key/READY indicator/DATA indicator
Press to enter the printer mode.
READY indicator
Print data can be received when this indicator is lit.
DATA indicator
Lights up or blinks when print data is being received. Also lights up or blinks when printing is being performed.
[IMAGE SEND] key/LINE indicator/DATA
indicator
Press this key to switch the display between network scanner mode*
1
and fax mode*2. (See the
operation manuals for network scanner and fax.)
[COPY] key
Press to select the copy mode.
[JOB STATUS] key
Press to display the current job status. (See page 1-10.)
[CUSTOM SETTINGS] key
Use to adjust the contrast of the touch panel or to set key operator programs. (See page 2-13.)
Numeric keys
Use to enter number values for various settings.
[ ] key ([ACC.#-C] key)
This is used when the copy, network scan*
1
, and
fax*
2
functions are used.
[#/P] key
This is used as a program key when using the copy function, and to dial when using the fax function*
2
.
[C] key
This key is
used in copy mode, network scanner
mode*
1
, and fax mode*2.
[BLACK COPY START ( )] key
This is used to make black and white copies and to scan a black and white original when the network scan function is used. This is also used to scan an original to be faxed using the fax function*
2
.
[CA] key
This key is
used in copy mode, network scanner
mode*
1
, and fax mode*2.
[COLOUR COPY START ( )] key
This is used to make full-colour or single-colour copies and to scan a colour original when the network scanner function is used.
*1 When the network scanner option is installed. *2 When the fax option is installed.
PART NAMES AND FUNCTIONS
1-9
1

Touch panel

Using the touch panel

[Example 1]
Items on the touch panel are easily selectable by touching the key associ­ated with the item with a finger. Selection of an item will be accompanied with a beep tone to confirm the item was selected. Also, the key area for the item will be highlighted for visual confirmation.
[Example 2]
Keys which are greyed out on any screen are not selectable. If a greyed out key is touched, a double beep will be sounded.
The confirmation beeps can be disabled by a key operator program. (See page 10 of the key operator's guide.)
The touch panel screens shown in this manual are printed images, and may appear different from the actual screens.

Selection of function

[Example 1]
Items which are highlighted at the time a screen appears are already selected and will be registered to function if the [OK] key is touched.
[Example 2]
When the machine is used in the copy mode, the functions shown in the table below can only be set or cancelled on the special feature screen by alternate touches of the function keys on the panel.
[Example 3]
When the machine is used in the copy mode and a special feature is selected, a corresponding icon representing the feature will appear on the touch key and on the main screen of the mode selected. If this icon is touched, the setting screen of the function (or a menu screen) will appear, allowing the settings to be checked or adjusted and the function to be cancelled easily.
JOB QUEUE
COPY
SHARP001
0666211221
003 / 00
003 / 00
010 / 00
SETS / PRO
Beep tone
1/13
COMPLETE
Copier feature
Dual page copy
Centring
Transparency inserts
Mirror image
A3 (11"x17") Full-bleed
B/W Reverse
CANCEL OK
RIGHT
BINDING
LEFT
BINDING
TRANSPARENCY
INSERTS
DUAL PAGE COPY
SPECIAL MODES
2-SIDED COPY
OUTPUT
READY TO COPY.
B4
P
OR
A3
A4
DUPLEX
PART NAMES AND FUNCTIONS
1-10

Job status screen (common to print, copy, network scan and fax)

This screen is displayed when the [JOB STATUS] key on the operation panel is pressed. A job list showing the current job at the top of the job queue or a list showing completed jobs can be displayed. The contents of jobs can be viewed or jobs can be deleted from the queue. (The screen below is an example and differs from actual screens.)
Job list
This shows the current job and the jobs waiting to be run. The icons to the left of the jobs in the queue show the job mode.
The displayed jobs in the job list are themselves operation keys. To cancel printing or to give a job the highest print priority, touch the relevant job key to select the job and execute the desired operation using the keys described in 5 and 6.
* "PAPER EMPTY" in the job status display
When a job status display indicates "PAPER EMPTY", the specified paper size for the job is not loaded in any of the trays. When the [DETAIL] key appears, the key of a job in the job queue can be touched followed by the [DETAIL] key to change the paper size selection to a different paper size (only in printer mode).
Mode select key
This only appears in the job status screen of fax mode. The key is used to switch the job list display between "JOB QUEUE" and "COMPLETE". "JOB QUEUE": Shows stored jobs and the job in
progress.
"COMPLETE" : Shows finished jobs.
[PRINT JOB] key
Use to display the print job list for printer, copy and fax mode.
[SCANNER JOB] key
This displays a list of jobs that only used the network scanner function. (Only when the network scanner function is added.)
[FAX JOB] key
This displays the transmission/reception status and finished jobs of fax mode when the fax option is installed.
Display switching keys
Use to switch the page of the displayed job list.
[STOP/DELETE] key
Use to cancel or delete the current job or delete the selected reserved job. Note that a fax print job cannot be cancelled or deleted.
[PRIORITY] key
This only appears in the job status screen of fax mode. Touch this key to give priority to a job that has been selected in the job queue.
[DETAIL] key
The key is only effective for computer print jobs and only appears in the job status screen of the printer mode. It is used to display detailed information of a selected print job and to change the paper size for the print job.
JOB QUEUE
COPY
SHARP001
066211221
STATUS
PAPER EMPTY
*
003 / 000
PRINT JOB SCANNER JOB
FAX JOB
JOB QUEUE
COMPLETE
DETAIL
PRIORITY
STOP/DELETE
WAITING
WAITING
003 / 000
001 / 000
1/1
SETS / PROGRESS
Copy mode Printer mode
Network scanner mode
Fax send job Fax reception job
1-11
1

AUDITING MODE

When the account counter function is turned on, a count is kept of the number of copy sheets used by each account (maximum of 200 accounts). The counts can be displayed and totaled as needed. "The key operator programs can be used to enable auditing mode separately for copy mode, fax mode, network scanner mode, and printer mode. (Page 6 of key operator's guide)"

Using the machine when the auditing mode is enabled

The procedure for using the machine for copying functions when the Auditing Mode has been enabled for the copier functions is explained below.
When the account counter is turned on, the following messages appear on the touch panel. There are two types of prompts, depending on whether the account counter was turned on for both the colour copy and the black and white copy modes, or only for colour copy mode.
Account counter enabled for both the colour copy and the black and white copy modes
The account counter is enabled only for the colour copy mode
When the [ ] key ([ACC.#-C] key) or the [COLOUR COPY START] key is pressed, the message at left appears.
In this case, enter your 5-digit account number as explained on the next page to gain access to the copier functions.
NOTES
When the account counter is turned on for fax or network scanner functions, a message will appear prompting you to enter your account number each time the touch panel is changed to the main screen of the function. Enter your account number as explained below and then proceed with the job.
When the account counter is turned on for the printer function, you must enter your account number in the setting screen of the printer driver on your computer in order to print.
ENTER YOUR ACCOUNT NUMBER.
ENTER YOUR ACCOUNT NUMBER FOR THE COLOUR MODE. PRESS [CANCEL] TO CHANGE TO B/W MODE.
CANCEL
AUDITING MODE FOR COLOUR
AUDITING MODE
1-12
1
Enter your account number (5 digits) with the numeric keys.
As you enter your account number, the hyphens ( ) change to asterisks ( ). If you enter an incorrect digit, press the key and re­enter the correct digit. When a correct account number is entered, the following message will appear.
This does not appear if the account counter has only been set for colour copy mode.
If a limit has been set by key operator program for the number of copies that can be made by the account, the remaining number that can be made is displayed.
This message appears for several seconds and then changes to the following message.
2
Follow the appropriate steps to perform the copy job.
When copying is begun, the following message will appear.
In the case of interrupt copying (page 6-28), the following message will appear.
3
When the copy job is finished, press the [ ] key ([ACC.#-C] key)
NOTE
If "Account number security" is turned on in the key operator programs, the following message will appear in the event that an incorrect account number is entered three times in a row. (Page 8 of the key operator's guide)
While this message appears (for about one minute), no other operations can be performed.
ACCOUNT STATUS:COPIES MADE/REMAINING B/W S.COLOUR F.COLOUR
READY TO COPY.
PLEASE SEE YOUR KEY OPERATOR FOR ASSISTANCE.
READY TO COPY. PRESS [ACC.#] WHEN FINISHED.
READY TO COPY. WHEN INTERRUPT COPYING IS FINISHED PRESS [CANCEL].
2-1
CHAPTER 2
MANAGING THE MACHINE
This chapter explains how to load paper, replace the toner cartridge, and remove paper misfeeds. It also contains information about supplies.
Page
LOADING PAPER..........................................................................................2-2
Loading paper in paper tray 1 ................................................................2-2
Changing the paper size in paper tray 1 ................................................2-2
Loading paper in the bypass tray...........................................................2-4
Loading paper in the stand/1 x 500 sheet paper drawer/stand/3 x 500
sheet paper drawer.....................................................................................2-7
Specifications (stand/1 x 500 sheet paper drawer/stand/3 x 500
sheet paper drawer)...............................................................................2-7
Loading paper in the duplex module/2 x 500 sheet paper drawer.........2-8
Specifications (duplex module/2 x 500 sheet paper drawer) .................2-8
Specifications of paper trays..................................................................2-9
Setting the paper type (except the bypass tray)...................................2-11
Setting the paper size when an extra size is loaded............................2-11
Setting the paper type and paper size in the bypass tray ....................2-12
CUSTOM SETTINGS ..................................................................................2-13
Operation procedure common to all custom settings...........................2-13
About the settings ................................................................................2-14
REPLACING THE TONER CARTRIDGES..................................................2-15
STORAGE OF SUPPLIES...........................................................................2-17
MISFEED REMOVAL ..................................................................................2-18
Misfeed removal guidance ...................................................................2-18
Misfeed in the paper feed area ............................................................2-19
Misfeed in the transport area, fusing area, and exit area.....................2-20
Misfeed in the stand/1 x 500 sheet paper drawer................................2-21
Misfeed in the stand/3 x 500 sheet paper drawer................................2-21
Misfeed in the duplex bypass/inverter unit and duplex module/2 x 500
sheet paper drawer..............................................................................2-22
TROUBLESHOOTING.................................................................................2-24
2-2

LOADING PAPER

The message "ADD PAPER" or "OPEN TRAY AND ADD PAPER" will appear when paper runs out during operation. Follow the procedure below to load paper.

Loading paper in paper tray 1

1
Pull out paper tray 1.
Gently pull the tray out until it stops.
2
Load paper into the tray.
Load a stack of paper no higher than the indicator line (about 500 sheets of the recommended paper for colour (80 g/m
2
or 21 lbs.), or approximately 500 sheets of SHARP standard paper (80 g/m
2
or 21 lbs.)).
3
Gently push tray 1 into the machine.
Push the tray firmly all the way into the machine.
4
Set the paper type.
If you change the paper type, be sure to set the paper type refer to "Setting the paper type" (page 2-11).
5
Loading paper in paper tray 1 is now complete.

Changing the paper size in paper tray 1

The following paper size settings are available for paper tray 1: A3 to A5 (11" x 17" to 8-1/2" x 5-1/2"), and "EXTRA"*1. Use the following procedure to change the size as needed. *1This is limited to square or rectangular paper, A3 to A5 (11" x 17" to 8-1/2" x 5-1/2") size.
1
Pull out paper tray 1.
If paper remains in the tray, remove it.
2
Adjust the paper size slide to the paper size.
Move the paper size slide right or left to indicate the paper size being loaded. If a special size paper is loaded in the paper tray, set the size slide to
"EXTRA" to inform the machine that a special size paper has been loaded. (When INCH-based size paper is loaded, move the size slide to "EXTRA".)
Note that setting the size slide to "EXTRA" only informs the machine that a special size of paper has been loaded; it does not inform the machine of the specific size. If you wish to inform the machine of the specific size, follow the steps in "Setting the paper size when an extra size is loaded" (page 2-
11). (If you do not set a size, part or all of the image may not print.)
3
Adjust the guide plates A and B by squeezing their lock levers and sliding them to the paper size to be loaded.
The guide plates A and B are slidable. Adjust them to the paper size to be loaded while squeezing their lock levers.
NOTES
Do not use curled or folded paper. Doing so may cause a misfeed.
For best results use paper supplied by SHARP. (See pages 2-9, 2-17.)
When you change the paper type and size in paper tray 1, you must change the paper type and size settings as
explained in "Setting the paper type" (page 2-11).
Do not place heavy objects or press hard on any tray which is pulled out.
NOTE
If you load a different size of the same type of paper, you only need to change the position of the size slide (see step 2 below); you do not need to change the paper type.
LOADING PAPER
2-3
2
4
Load paper into the tray.
5
Gently push tray 1 into the machine.
Push the tray firmly all the way into the machine.
6
Set the paper type of the paper that was loaded in the 1st tray.
If you loaded a different type of paper from the previous paper, be sure to set the new paper type as explained in "Setting the paper type" (page 2-
11).
7
Changing paper size in paper tray 1 is now complete.
NOTE
If the size slide position (step 2 of page 2-2) is not set correctly after changing the paper size, or if the paper type (page 2-11) is not set correctly, incorrect paper selection or paper misfeeding may occur.
LOADING PAPER
2-4

Loading paper in the bypass tray

The bypass tray can be used to feed the same paper specified for paper tray 1 or for special papers. For paper types that can be used in the bypass tray, see the specifications for the bypass tray in the paper tray specifications (page 2-9).
Up to 250 sheets of SHARP standard paper or up to 100 postcards can be set in the bypass tray.
1
Open the bypass tray.
When loading paper that will extend past the end of the tray, pull out the tray extension to support the paper and to allow the paper sensors to properly sense the paper size.
Be sure to pull the tray extension all the way out. If the tray extension is not pulled all the way out, the size of the paper loaded in the bypass tray may not display correctly.
To support papers that extend past the tray extension, pull out the wire extension.
2
Set the bypass tray guides to the width of the copy paper.
3
Insert the copy paper all the way into the bypass tray. (Do not force the paper in.)
Place the copy paper face up. If the bypass tray guides are set wider than the copy paper, the inside of the machine may become
soiled, resulting in smudges on succeeding copies. Special purpose papers other than SHARP recommended transparency film must be fed individually. Multiple sheets of SHARP recommended transparency film can be loaded in the bypass tray.
4
Set the type and size of the paper loaded in the bypass tray.
If you loaded a different type of paper from the previous paper, be sure to set the new paper type as explained in "Setting the paper type and paper size in the bypass tray" (page 2-12). If you loaded a special size of paper in the bypass tray, set the paper size as explained in "Setting the paper type and paper size in the bypass tray" (page 2-12). (If you do not set a size, part or all of the image may not print.)
5
This completes the procedure for loading paper in the bypass tray.
NOTES
After loading the paper in the bypass tray, be sure to set the paper type and size (step 4) if these were changed.
Do not use inkjet paper. This may cause misfeeds in the fusing unit.
NOTES
When loading paper in
the bypass tray or
closing the tray, close
the paper cover as
shown.
LOADING PAPER
2-5
2
NOTES
Be sure to load A6R paper, A5 paper, 5-1/2" x 8-1/ 2" paper, and postcards as shown in the diagram below.
A6R paper, post cards. A5 paper, 5-1/2" x 8-1/2" paper.
When loading plain paper other than paper recommended for colour, SHARP standard paper, special media other than postcards, SHARP­recommended transparency film, or paper to be printed on the back, the paper must be loaded one sheet at a time. Loading more than one sheet at a time will cause misfeeds.
Before loading heavy paper, straighten any curling in the paper.
When adding paper, remove any paper remaining in the tray, combine it with the paper to be added, and reload as a single stack.
Do not use paper that has already been printed on by a plain paper fax machine or a laser printer. This may cause printed images to become dirty.
When printing on transparency film, be sure to remove each sheet as it exits the machine. Allowing sheets to stack in the output tray may cause curling.
Use only SHARP-recommended transparency film. Insert the film so that the rounded corner is on the left for horizontal loading, or on the right for vertical loading.
When loading multiple sheets of transparency film in the bypass tray, fan the sheets several times before loading.
Horizontal loading
Vertical loading
LOADING PAPER
2-6

■■■■ Setting envelopes or postcards

When setting envelopes or postcards in the bypass tray, set them in the orientation shown below.

Printing onto envelopes or postcards

Attempting to print onto both sides of envelopes or postcards may result in misfeeds or poor prints.
Do not use pre-printed envelopes.
Before inserting a postcard or envelope, straighten any curled edges. Curled edges may cause creases, colour
deviations, misfeeds, and poor quality images.

Printing onto envelopes

Attempting to print on envelopes that have metal clasps, plastic snaps, string closures, windows, linings, self­adhesive patches or synthetic materials may cause misfeeds, inadequate toner adherence or other trouble.
Envelopes with embossed surfaces may cause the prints to become smudged.
Under high humidity and temperature conditions the glue flaps on some envelopes may become sticky and be
sealed closed when printed.
Use only envelopes which are flat and crisply folded. Curled or poorly formed envelopes may be poorly printed or may cause misfeeds.
Print quality is not guaranteed in the area 10 mm or 13/32" from the edges of the envelope.
Print quality is not guaranteed on parts of envelopes where there is a large step-like change of thickness, such as on three-layer or four-layer envelopes.
Print quality is not guaranteed on envelopes having peel off flaps for sealing the envelopes.

Fusing unit pressure adjusting levers

In some cases damage to the envelopes, colour deviations, or smudging may occur even if envelopes within the specifications are used. This problem may be reduced by shifting the fusing unit pressure adjusting levers from their normal pressure position to the lower pressure position. Follow the procedure on the next page. (2-7)
Loading postcards
Insert the postcard with the side to be printed on facing up. The postcard should be oriented as shown in the diagram.
Loading envelopes
Only the front side of envelopes can be printed. Insert the envelope with the front side facing up.
NOTE
Be sure to return the lever to the normal position when you have finished feeding envelopes. If not, inadequate toner adherence, paper misfeeds or other trouble may occur.
Can be used
Cannot be used
LOADING PAPER
2-7
2
1
Unlatch the duplex bypass/inverter unit and slide it to the left.
Unlatch the unit and gently move it away from the machine. If the machine is not equipped with a duplex bypass/ inverter unit, open the side cover similarly.
2
Lower the two fusing unit pressure adjusting levers marked A and B in the illustration.
3
Gently close the duplex bypass/inverter unit.
If the machine is not equipped with a duplex bypass/inverter unit, close the side cover.

Loading paper in the stand/1 x 500 sheet paper drawer/ stand/3 x 500 sheet paper drawer

Upper tray / middle tray / lower tray*

Up to 500 sheets of paper recommended for colour or SHARP recommended plain paper can be loaded in these trays. The method of loading paper is the same as for paper tray 1 in the main unit (see the explanation on page 2-2). * The stand/1 x 500 sheet paper drawer only has the upper tray.

Specifications (stand/1 x 500 sheet paper drawer/stand/3 x 500 sheet paper drawer)

The stand/3 x 500 sheet paper drawer cannot be installed at the same time as the large capacity tray. Specifications are subject to change for improvement without notice.
A
B
B:Front side of
fusing unit
Normal position
Lower pressure position
A:Rear side of
fusing unit
NOTE
If the size of paper being loaded is different from the previous size, or is an extra size, or if the paper type is different from the previous type, you must change the paper tray settings in the custom settings. Change the settings as explained in "Setting the paper type" and "Setting the paper size when an extra size is loaded" on page 2-11.
Name
Stand/1 x 500 sheet paper drawer (AR-D17N) Stand/3 x 500 sheet paper drawer (AR-D18N)
Paper size/weight
A3, B4, A4, A4R, B5, B5R, A5, Extra. (11" x 17", 8-1/2" x 14", 8-1/2" x 13",
8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2")
/ 64 to 105 g/m2 or 17 to 28 lbs.
Paper capacity
Paper recommended for colour (80 g/m2 or 21 lbs.): 500 sheets;
SHARP standard paper (80 g/m2 or 21 lbs.): 500 sheets
Power supply Supplied from the main unit
Dimensions
600 mm (W) x 642 mm (D) x 403 mm (H) (23-5/8" (W) x 25-9/32" (D) x 15-7/8" (H))
(not including the adjuster)
Weight Approximately 22.5 kg or 49.6 lbs. Approximately 29.5 kg or 65.0 lbs.
LOADING PAPER
2-8

Loading paper in the duplex module/2 x 500 sheet paper drawer

Upper tray:

The upper tray contains a duplex module that automatically turns print paper over for automatic two-sided printing.

Middle and lower paper trays:

The middle and lower trays are paper trays. Up to 500 sheets of paper recommended for colour or SHARP recommended plain paper can be loaded in these trays. The method of loading paper is the same as for paper tray 1 in the main unit. See the explanation on page 2-2.

Specifications (duplex module/2 x 500 sheet paper drawer)

Specifications are subject to change for improvement without notice.
NOTE
If the size of paper being loaded is different from the previous size, or is an extra size, or if the paper type is different from the previous type, you must change the paper tray settings in the custom settings. Change the settings as explained in "Setting the paper type" and "Setting the paper size when an extra size is loaded" on page 2-11.
Name Duplex module/2 x 500 sheet paper drawer (AR-D19N)
Paper size/weight
A3, B4, A4, A4R, B5, B5R, A5, Extra. (11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2") / 64 to 105 g/m
2
or 17 to 28 lbs.
Paper capacity
Paper recommended for colour (80 g/m2 or 21 lbs.): 500 sheets; SHARP standard paper (80 g/m2 or 21 lbs.): 500 sheets
Power supply Supplied from the main unit
Dimensions
600 mm (W) x 642 mm (D) x 403 mm (H) (23-5/8" (W) x 25-9/32" (D) x 15-7/8" (H))
(not including the adjuster) Weight Approximately 31 kg or 68.3 lbs. Duplex module
Size of plain paper
A3, B4, A4, A4R, B5, B5R, A5, 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11",
8-1/2" x 11"R, 7-1/4" x 10-1/2R", 5-1/2" x 8-1/2" Weight of plain paper 64 to 200 g/m2 or 17 to 54 lbs. Number of sheets One sheet (single pass type)
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