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CHAPTER 7
MACHINE MAINTENANCE
(FOR COPYING)
This chapter explains procedures for removing misfeeds in a reversing
single pass feeder, cleaning the machine, and troubleshooting.
Page
REMOVING AN ORIGINAL MISFEED ..........................................................7-2
●
Removing a misfed original from the reversing single pass feeder .......7-2
USER MAINTENANCE (For copying)............................................................7-3
CLEANING THE ORIGINAL SCANNING AREA ...........................................7-3
TROUBLESHOOTING...................................................................................7-4
7-1
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REMOVING AN ORIGINAL MISFEED
Removing a misfed original from the reversing single pass feeder
If an original misfeed occurs in the reversing single pass feeder, follow the steps below to remove the misfed original.
NOTES
● For misfeed removal in the main unit and other peripheral devices, see page 2-18.
● When a misfeed occurs, touch the [INFORMATION] key to display detailed information for misfeed removal.
Check locations A, B, and C in the diagram at left to
remove the original.
Removing misfeeds from each location
1
● Check location A
Document feeding area cover
● Check location B
Release roller
Open the
document feeding
area cover and
gently remove the
misfed original
from the
document feeder
tray. Close the
document feeding
area cover.
Open the
reversing single
pass feeder and
rotate the two
release rollers in
the direction of
the arrow to make
the original feed
out. Close the
reversing single
pass feeder and
gently remove the
original.
● Check location C
Remove the misfed
original from the
exit area.
Reversing tray
After removing a misfed original from the exit area, be
sure to attach the reversing tray securely to the exit area.
If the misfed
original cannot be
easily removed
from the exit area,
open the
moveable part of
the document
feeder tray and
remove the
reversing tray and
then remove the
original.
7-2
RSPF right side cover
If the misfed
original is small
(such as an A5
original), or if the
misfeed occurred
in the reversing
tray, open the
RSPF right side
cover and gently
remove the
original. Close the
RSPF right side
cover.
Open and close the document feeder cover.
2
Opening and
closing the cover
clears the misfeed
display. Copying
cannot be
resumed until this
step is performed.
A message may appear indicating the number of
originals which must be returned to the document
feeder tray. Return the originals to the document
feeder tray and press the [START] key for colour or
black and white copying as appropriate for the job
being resumed.
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USER MAINTENANCE (For copying)
To ensure good service from this product over a long period of time, it is recommended that the following
maintenance procedures be performed on a regular basis.
CAUTION
Do not use flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical
components or the fusing unit inside the machine, fire or electrical shock may result.
Wipe with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent.
When finished, wipe dry with a clean cloth.
NOTE
When cleaning, do not use thinner, benzene, or similar volatile cleaning agents. These may
degrade or discolour the housing.
If you find that a dirty image results when a copies are made using the reversing single
pass feeder, wipe the original scanning area (the area that contains the long narrow
glass shown at left).
CLEANING THE ORIGINAL SCANNING AREA
If you find that black (or white) lines appear when you make copies using the reversing single pass feeder, use the
accessory glass cleaning tool to clean the original scanning area.
Open the reversing single pass feeder and
1
remove the glass cleaning tool.
Clean the original scanning area with the
2
glass cleaning tool.
Example of dirty print image
Black lines
Original feed direction
White lines
7
Replace the glass cleaning tool in its
3
storage position.
7-3
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TROUBLESHOOTING
Whenever the machine stops or operation is not possible, check the operation panel display for messages. In most
cases, these messages will give sufficient information to return the machine to an operating condition. In cases where
this information is not enough, check the list below for more information. This section describes problems concerning
copier features. For troubleshooting specific problems related to the printer, network scanner, and fax features, see
the separate manuals provided for these features. For problems related to other peripheral devices, see page 2-24.
Problem Check Solution or cause
Machine does not
operate.
Copies are too dark
or too light.
Text is not clear on a
copy.
Moiré appears on a
copy of a magazine,
catalogue, or other
printed material.
Text overlaying a
photo is not clear on
a copy of a map,
magazine or other
printed material.
Smudges appear on
copies.
Image cannot be
rotated.
Part of original
image is not copied.
Blank copies Is the original placed correctly? When using the document glass, place the
Are the [START] keys indicators off? If the indicators are not on, the machine may
be warming up. Warm-up should be
completed in 99 seconds or less.
Is the original image too dark or too light? Select an appropriate resolution setting for
the original being copied and adjust the copy
exposure. (See page 5-10)
Is the exposure mode set to "AUTO"? The exposure level for "AUTO" can be
adjusted using the "Exposure adjustment"
key operator program. Contact your key
operator. (See page 15 of the key operator's
guide.)
An appropriate resolution setting for the
original has not been selected.
An appropriate resolution setting for the
original has not been selected.
An appropriate resolution setting for the
original has not been selected.
An appropriate resolution setting for the
original has not been selected.
Document glass or document cover dirty? Clean the surface of the document glass,
Black or white line appear on copies when
the single pass feeding function is used.
Original smudged or blotchy? Use a clean original.
Is the auto paper select or auto image
function set?
Is the original positioned correctly? Set the original properly. (page 4-6)
Is the copy ratio proper for the original and
paper sizes?
Change the resolution setting to "AUTO" or
manually select an appropriate resolution
setting. (See page 5-10)
Change the resolution setting to "TEXT".
Change the resolution setting to "PRINTED
PHOTO".
Change the resolution setting to "MAP".
and the original scanning area and original
presser part of the reversing single pass
feeder. (See page 7-3.)
Clean the original scanning area. (See page
7-3.)
Rotation copy functions only if the machine
is either in the auto paper select mode or in
the auto image mode. (See page 4-7.)
Use the auto image function to select the
appropriate copy ratio based on the original
and copy sizes. (See page 5-12.)
original face down.
When using the reversing single pass
feeder, place original face up.
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Problem Check Solution or cause
Order of copies
incorrect
Job cancellation
needed
Scanning of
originals is
incomplete.
The selected
number of sets of
copies is not printed.
Not all pages are
copied
Is the order of originals correct? When using the document glass, set the
originals from the first page one sheet at a
time.
When using the reversing single pass
feeder, set the originals with the first page
up.
Colour copies are being made on special
paper such as heavy paper 2, transparency
film, or envelopes (paper that can only be
output face up).
Is a message requesting cancellation of job
displayed?
Is a message indicating memory is full
displayed?
Has "Sort" been selected and is colour
copying being performed?
When making black and white copies, the
memory became full during scanning of the
originals and a message appears asking
you whether you want to continue copying or
cancel.
When special paper such as heavy paper 2,
transparency film, or envelopes (paper that
cannot be output to the centre tray) is used,
copies are output face up to the left tray.
When making colour copies on paper that
can only be output face up, the copies are
output face up in the order of scanning, and
thus the stack of copies is in the reverse
order of the stack of originals. When making
black and white copies on paper that can
only be output face up, the copies are output
face up in the reverse order of scanning, and
thus the stack of copies is in the same order
as the stack of originals.
Press the [CA] (clear all) key to cancel the
current job.
If the data amount exceeds the limit when
using the pamphlet copy or multi shot copy
which requires scanning of all originals,
scanning will be cancelled and copying will
not be performed.
If you install an additional memory, the
storage capacity will increase.
When colour copying is performed and
"Sort" is selected, only one set of copies can
be made. If more than one set is needed,
replace the original and repeat the copy
procedure for each set needed.
When the memory becomes full during
scanning of the originals, you can select
whether you want to continue the job and
print only those originals that were scanned,
or cancel the job. If you continue the job,
copies will only be made of the originals that
were scanned, and thus all originals cannot
be copied at once.
TROUBLESHOOTING
7
7-5
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