Sharp ARB320, AR-BC260 Service Manual

Quick Reference Guide: AR-BC320/BC260

Why the AR-BC320/BC260

Targeted for busy workgroups, the AR-BC320/AR­BC260 Black to Color IMAGERs offer powerful
Multitasking, Advanced Application Integration and
Leading Edge Security. With a quick 32/26 ppm
output speed (AR-BC320) and 26/17 ppm (AR­BC260), the AR-BC320/AR-BC260 IMAGERs also
offer versatile paper handling, optional finishing
features, and advanced network connectivity.

LDAP

Support

With LDAP support, user’s simply enter the first few
characters of an address and a list of matching
names to select from is displayed. User
Authentication enhances security by requiring users
to log in before searching for an address and sending
an outbound e-mail.

3,500 Sheet Large

Capacity Tray (LCT)

ImageSENDTechnology

Network scanning with Sharp’s ImageSEND
technology allows for a truly digital workflow,
and provides convenience, speed, and
increased efficiency. With scan to Desktop, e­mail, and FTP, the AR-BC320/AR-BC260
IMAGERs help reduce overnight and courier
costs.

Two-Tray Finisher

with stapling or

saddle-stitching

The AR-BC320/BC260 Digital

Multifunctional IMAGER

AR-BC320

AR-BC320

AR-BC260

The user-friendly touch screen LCD display guides users step-by-step

through each function, making the AR-BC320/BC260 Color IMAGER

incredibly easy to operate.

Description: Features & Options

Outstanding Versatility in Black
and White AND Color

Out-of-the-box Copying

 AR-BC320:

32 ppm b/w; 26 ppm color

 AR-BC260:

26 ppm b/w; 17 ppm color

 600 x 600 dpi
 500-sheet adjustable paper cassettes

and 250-sheet bypass tray

 Electronic sorting (SOPM)
 RADF standard on AR-BC320
 RSPF standard on AR-BC260
 Prints on heavy paper stocks up to

170 lb. Index/300 gsm

Network Connectivity

 High-performance PowerPC 7410

CPU/AR-BC320: 500 MHz, AR­BC260: 400 MHz

 640 MB maximum memory
 40 GB Hard Disk Drive
 10Base-T, 100Base-TX, IEEE1284

Parallel Port, and USB 1.1

 Network scanning
 Sharpdesk™ Document Management

Software

 PCL5c, PS3 (optional)
 Sharp Administration Utility Suite
 Optional fax capabilities
 Optional Data Security Kit

Paper Handling

 Three paper desk options
 1,000 Sheet Saddle-Stitch Finisher
 3,500 Sheet Large Capacity Tray (LCT)
 Hole-Punch module

1

Quick Reference Guide: AR-BC320/BC260

Material Safety Data Sheets

(MSDSs)*

Pre-Setup: Tools, MSDSs, & Admonitions

Toolbox Basics

Mechanical

• Screwdriver, Phillips #2

• Screwdriver, Flat #1

• Wrench, 1.5mm Hex head

• Feeler gauges

Electrical

• Voltmeter

• ESD wrist or ankle strap

• Approved surge suppressor

• 30x lighted viewing device

Miscellaneous

• Clean, soft, lint-free cloths

• Alcohol

Product Code Description MSDS

AR-C26TBU Black

AR-C26TCU Cyan

AR-C26TMU Magenta

AR-C26TYU Yellow

* Download MSDSs at http://www.sharp-service.com

Laser Admonition

Toner/Developer

F-01191

F-01196

Toner/Developer

F-01197

Toner/Developer

F-01198

Toner/Developer

For your protection, do
not remove protective
covers or bypass safety
interlocks.

No.

Electrical/Electronic Component

Admonitions

WARNING: Electrical hazard.

Employ proper precautions when
working with high-voltage electrical
equipment.

CAUTION: Improper handling of
electronic components can damage

!

the equipment.

Properly ground and wear an
electro-static device (ESD) on your

E

wrist or ankle when working with
electronic modules. Similarly, use

S

anti-static bags to protect electronic
components during storage or

D

shipping.

2

Quick Reference Guide: AR-BC320/BC260

Highlights

Configuration

AR-BC260

(Copier/Printer/Scanner Model)

26 PPM Black & White

17 PPM Color

Configuration

AR-BC320

(Copier/Printer/Scanner Model)

32 PPM Black & White

26 PPM Color

Highlights

AR-BC260 / AR-BC320

400 MHz PowerPC / 40GB / 384MB RAM (AR-BC260)
500 MHz PowerPC / 40GB / 640MB RAM (AR-BC320)

12 Seconds First Copy Out Time Color (AR-BC260)
 8 Seconds First Copy Out Time Color (AR-BC320)

RSPF 40 sheets – 28 lbs (Standard) (AR-BC260)
RADF (AR-BC320)

99 Seconds Warm-Up Time HDD Spooling with Job Queuing

Image on up to 170# Index Stock SMTP Authentication and POP before SMTP

Advanced Copy Features including Color E-Sort Sharpdesk 3.1 / Color Network Scanning (Standard)

LDAP with Global Address Search

User Authentication and Account Control

New Web Password Settings

3

Quick Reference Guide: AR-BC320/BC260

Newly Employed Technology

Item Content Remark

Technology

1 LED printhead employed

2 Oil-less fusing system employed

Employment of the 4bit LED provides 16­gradation expressions for each of YMCK.

Free from mechanical noises which are
produced from the unit such as an LSU.
Printing is started immediately without
waiting for stabilization of the polygon
motor speed.

Lower power consumption than an LSU.

Development of a new wax-free toner

The wax-free fusing system provides a
simplified structure and improved paper
feed capability.

Notes and remarks can be put on a copy
image similar to normal page.

Resolution: 600 dpi
Total dots: 7,424)

4

Quick Reference Guide: AR-BC320/BC260

Equipment & Service Docum entation

Description Part Number

Documentation

AR-BC320 Service Manual SM-AR-BC320

AR-BC260 Service Manual SM-AR-BC260

*AR-D17N, AR-D18N, AR-D19N Service Manual

Stand/1 x 500 Sheet Paper Drawer
Stand/3 x 500 Sheet Paper Drawer
Duplex Module/2 x 500 Sheet Paper Drawer

*AR-F13, AR-PN1 Service Manual
Saddle Stitch Finisher & Punch Unit

*AR-FX10 Service Manual
*AR-FX10 Parts Guide

Fax Expansion Kit

*AR-LC8 Service Manual
Large Capacity Tray

*AR-RB1 Service Manual
Duplex Bypass/Inverter Unit

Code: 00ZARBC320A1E

Code: 00ZARBC260A1E

SM-AR-D17N, D18N, D19N

Code: 00ZARD19N/A1E

SM-AR-F13, PN1

Code: 00ZARF13//A1E

SM-AR-FX10

Code: 00ZARFX10/AZE

PG-AR-FX10

Code: 00ZARFX10/P2E

SM-AR-LC8

Code: 00ZARLC8//A1E

SM-AR-RB1

Code: 00ZARRB1//A1E

* Optional equipment

5

Option lineup

AR-BC260/BC320

(Copier/Printer/Scanner Model)

Quick Reference Guide: AR-BC320/BC260

Option Lineup

AR-F13/Saddle finisher

(Requires Duplex

bypass/Inverter unit

[AR-RB]).

AR-LC8/Large Capacity

Tray (AR-BC260 requires

AR-D19N; AR-BC320

requires AR-

D17N/D18N/D19N)

AR-RB1/Duplex

bypass/Inverter unit

(Requires Desk.)

AR-D18N/Paper Feed

Module (3-stage paper feed

desk) AR-D17N/Paper Feed

Module (1-stage paper feed

desk)

AR-PN1B Punch unit

(for saddle stitch

finisher [AR-F13])

AR-D19N/Duplex Module +

PaperFeed Module (2-stage)

(Requires Duplex bypass +

Reverse Unit [AR-RB1].)

6

Quick Reference Guide: AR-BC320/BC260

Option Lineup (cont’d)

128/256MB Expansion

Memory (Local

arrangement)

AR-FX10 Facsimile Expansion Kit

AR-U11M, AR-

U15M/Sharpdesk License

Kit

AR-MM9/FAX Memory (8MB)

AR-PK4/PS3 Expansion

Kit

AR-FR23U/Data Security Kit

(AR-BC260);

AR-FR20U/Data Security Kit

(AR-BC320)

7

Quick Reference Guide: AR-BC320/BC260

Option Lineup (cont’d)

AR-SC2/Staple CartridgeAR-TE3/Exit Tray

8

AR-BC260

AR-BC320

Quick Reference Guide: AR-BC320/BC260

Machine

Configuration List

9

Options and Part Numbers

Quick Reference Guide: AR-BC320/BC260

Options and Part Numbers

Option Part No.

Saddle-stitch Finisher AR-F13
Hole Punch AR-PN1B
Exit Tray AR-TE3
Large Capacity Tray (3,500 sheet) AR-LC8
Paper Feed Desk (1 x 500 sheets) AR-D17N
Paper Feed Desk (3 x 500 sheets) AR-D18N
Paper Feed Desk (2 x 500 sheets with Duplex Module) AR-D19N
Duplex Bypass/Inverter Unit AR-RB1
Facsimile Kit AR-FX10
Fax Memory Expansion AR-MM9
Postscript Expansion Kit AR-PK4
Extra Sharpdesk License Kits AR-U11M or AR-U15M
Data Security Kit AR-FR20U or AR-FR23U

10

Quick Reference Guide: AR-BC320/BC260

Base Engine

Basic Specifications

Type

Engine Composition Engine Composition (cont’d)

11

Quick Reference Guide: AR-BC320/BC260

Base Engine (cont’d)

Shifter

Basic Specifications (cont’d)

Engine Resolution

12

Quick Reference Guide: AR-BC320/BC260

Base Engine (cont’d)

Warm Up

Jam Recovery

Image Chip (Printable Area)

Basic Specifications (cont’d)

Power Source

Power Consumption

Noise/Ozone

13

Quick Reference Guide: AR-BC320/BC260

Base Engine (cont’d)

Basic Specifications (cont’d)

Machine Occupying Dimensions

External Dimensions

Weight

14

Quick Reference Guide: AR-BC320/BC260

Special Tools

Special Tools

15

Supply Systems

Quick Reference Guide: AR-BC320/BC260

Supplies & Consumables

Consumables

16

Consumables

Quick Reference Guide: AR-BC320/BC260

Supplies & Consumables (cont’d)

17

PWB Repair

Quick Reference Guide: AR-BC320/BC260

PWB Repair

The PWBs listed below can be forwarded to the following address for repair:

Sharp Electronics Corporation
Product and Board Repair
Department 650
1300 Naperville Drive
Romeoville, IL 60446

Unit Description Part Number Price Rank

AR-BC260 PCU PWB

MFPC-M PWB
ICU PWB
PRTC PWB
AC/DC Power Supply PWB

AR-BC320 PCU PWB

MFPC2 PWB
ICU PWB
PRTC PWB
AC/DC Power Supply PWB

CPWBN1544DS55
CPWBN1601DS52
CPWBN1611DS53
CPWBN1596DS53
RDENC0036FCZZ

CPWBN1544DS56
CPWBN1519DS53
CPWBN1611DS52
CPWBN1596DS52
RDENC0036FCZZ

BW
CW

CP
CV
BU

BX
CX

CQ

EB
BU

18

AR-BC260

Quick Reference Guide: AR-BC320/BC260

Setting and Adjustments

19

AR-BC260 (cont’d)

Quick Reference Guide: AR-BC320/BC260

Setting and Adjustments (cont’d)

Note: For detailed instructions, refer to Section 8 of the AR-BC260 Service Manual.

20

AR-BC320

Quick Reference Guide: AR-BC320/BC260

Setting and Adjustments (cont’d)

21

AR-BC320 (cont’d)

Quick Reference Guide: AR-BC320/BC260

Setting and Adjustments (cont’d)

22

Entering the Simulation Mode

Procedure to enter the Simulation Mode for AR-BC260/AR-BC320

1. #/P key (Program) ON → CLEAR (C) key ON → Asterisk (*) key ON → Asterisk (*) key ON → Ready for input of a main code of simulation

2. Entering a main code with the 10-key → START (Black copy) key ON

3. Entering a sub-code with the 10-key → START (Black copy) key ON

4. Select an item with the scroll key and the item key.

5. The machine enters the mode corresponding to the selected item.

a. Press START key or EXECUTE key to start the simulation operation.

b. To cancel the current simulation mode or to change the main code and the sub code, press the user setup key.

* To cancel the simulation mode to return to the normal mode: Press CLEAR ALL (CA) key

Quick Reference Guide: AR-BC320/BC260

Simulation

Note: Refer to Section 8 of the Service Manual

for the specific Simulation List.

23

Kinds of Self-Diagnostic Messages

Kinds of Self-Diagnostic Messages

Quick Reference Guide: AR-BC320/BC260

Troubleshooting (AR-BC260 & AR-BC320)

AR-BC260 Trouble Codes List

24

AR-BC260 Trouble Codes List (cont’d)

Quick Reference Guide: AR-BC320/BC260

Troubleshooting (AR-BC260)

25

AR-BC260 Trouble Codes List (cont’d)

End of AR-BC260 Trouble Codes List

Quick Reference Guide: AR-BC320/BC260

Troubleshooting (AR-BC260)

26

Quick Reference Guide: AR-BC320/BC260

AR-BC320 Trouble Codes List

Troubleshooting (AR-BC320)

27

Quick Reference Guide: AR-BC320/BC260

AR-BC320 Trouble Codes List (cont’d)

Troubleshooting (AR-BC320)

End of AR-BC320 Trouble Codes List

28

Target ROM for Version Up

AR-BC320

Quick Reference Guide: AR-BC320/BC260

ROM Version Up

Conditions Requiring ROM Version Up

1. To improve performance.

2. When installing a new spare part ROM to the machine for repair.

3. When installing a new repair spare parts PWB unit which has a ROM in it to the machine.

4. When the program in a ROM needs correction.

Flash ROM Version Up Method

29

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

AR-BC260

ROM Version Up

Conditions Requiring ROM Version Up

1. To improve performance.

2. When installing a new spare part ROM to the machine for repair.

3. When installing a new repair spare parts PWB unit which has a ROM in it to the machine.

4. When the program in a ROM needs correction.

Flash ROM Version Up Method

30

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

31

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

32

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

33

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

33

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

Relationship between Each ROM and Version Up

Necessary Items for Version Up (Copy) of Flash ROM

ROM Version Up

34

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

35

Quick Reference Guide: AR-BC320/BC260

ROM Version Up (cont’d)

ROM Version Up

36

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures

Flash ROM

37

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

38

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

39

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

40

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

41

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

42

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

43

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

44

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

45

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

46

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

47

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

48

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

49

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

50

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

51

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

52

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

53

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

54

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

55

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

Flash ROM (cont’d)

56

Quick Reference Guide: AR-BC320/BC260

Flash ROM Version Up (Firmware ROM Upgrade) Procedures (cont’d)

End of Flash ROM Version Up Procedures

Flash ROM (cont’d)

57

Operation Panel

Quick Reference Guide: AR-BC320/BC260

Operation Panel and Troubleshooting “Result:NG”

58