SHARP AR651, AR810 Service Manual

FIELD SERVICE HANDBOOK
DIGITAL COPIER
AR-651
MODEL
CONTENTS
1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES . . . 1-1
2. ERROR CODE AND SELF- DIAGNOSIS . . . . . . . . . . . . . . . . . . . . 2-1
3. ADJUSTMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
4. PREVENTIVE MAINTENANCE (PM) . . . . . . . . . . . . . . . . . . . . . . . 4-1
5. TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
6. UPDATING THE FIRMWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
7. POWER SUPPLY UNIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
8. WIRE HARNESS CONNECTION DIAGRAMS . . . . . . . . . . . . . . . . 8-1
AR-810
Parts marked with “ ” are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.
This document has been published to be used
SHARP CORPORATION
for after sales service only. The contents are subject to change without notice.
GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR THE COPIER AR-651/810
The installation and service should be done by a qualified service technician.
1. Transportation/Installation
• When transporting/installing the copier, move it by the casters while lifting the stoppers. The copier is quite heavy and weighs approximately 200 kg (441 lb), therefore pay full attention when handling it.
• Be sure to use a dedicated outlet with AC 115V or 120V/20A (220V, 230V, 240V/10A) or more for its power source.
• The copier must be grounded for safety. Never ground it to a gas pipe or a water pipe.
• Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct sunlight.
• Also provide proper ventilation as the copier emits a slight amount of ozone.
• To insure adequate working space for the copying operation, keep a minimum clearance of 80 cm (32”) on the left, 80 cm (32”) on the right and 10 cm (4”) in the rear.
• The socket-outlet shall be installed near the copier and shall be easily accessible.
2. Service of Machines
• Basically, be sure to turn the main switch off and unplug the power cord during service.
• Be sure not to touch high-temperature sections such as the exposure lamp, the fuser unit, the damp heater and their periphery.
• Be sure not to touch high-voltage sections such as the chargers, high-voltage transformer, expo­sure lamp control inverter, inverter for the LCD backlight and power supply unit. Especially, the board of these components should not be touched since the electirc charge may remain in the condensers, etc. on them even after the power is turned OFF.
• Be sure not to touch rotating/operating sections such as gears, belts, pulleys, fan, etc.
• Be careful when removing the covers since there might be the parts with very sharp edges under­neath.
• When servicing the machines with the main switch turned on, be sure not to touch live sections and rotating/operating sections. Avoid exposure to laser radiation.
• Use suitable measuring instruments and tools.
• Avoid exposure to laser radiation during servicing.
- Avoid direct exposure to the beam.
- Do not insert tools, parts, etc. that are reflective into the path of the laser beam.
- Remove all watches, rings, bracelets, etc. that are reflective.
3. Main Service Parts for Safety
• The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Sharp Corporation.
4. Cautionary Labels
• During servicing, be sure to check the rating plate and the cautionary labels such as “Unplug the power cord during service”, “Hot area”, “Laser warning label” etc. to see if there is any dirt on their surface and whether they are properly stuck to the copier.
5. Disposition of Consumable Parts, Packing Materials, Used batteries and RAM-ICs
• Regarding the recovery and disposal of the copier, supplies, consumable parts, packing materi­als, used batteries and RAM-ICs including litium batteries, it is recommended to follow the rel­evant local regulations or rules.
6. When parts are disassembled, reassembly is basically the reverse of disassembly unless otherwise noted in this manual or other related documents. Be careful not to reassemble small parts such as screws, washers, pins, E-rings, star washers in the wrong places.
7. Basically, the machine should not be operated with any parts removed or disassembled.
8. Precautions Against Static Electricity
• The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband,
because the ICs on it may become damaged due to static electricity.
Caution: Before using the wristband, pull out the power cord plug of the copier and make
sure that there are no uninsulated charged objects in the vicinity.
Caution : Dispose of used batteries and RAM-ICs including lithium batteries
according to this manual.
Attention : Se débarrasser de batteries et RAM-ICs usés y compris les batteries en
lithium selon ce manuel.
Vorsicht : Entsorgung des gebrauchten Batterien und RAM-ICs (inklusive
der Lithium-Batterie) nach diesem Handbuch.
1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES
2. ERROR CODE AND SELF­DIAGNOSIS
3. ADJUSTMENT
4. PREVENTIVE MAINTENANCE (PM)
5. TROUBLESHOOTING
6. FIRMWARE UPDATING
7. POWER SUPPLY UNIT
8. WIRE HARNESS CONNECTION DIAGRAMS
CONTENTS
1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES.................................................. 1-1
1. 1. Specifications ........................................................................................................................ 1-1
1. 2. Accessories ........................................................................................................................... 1-13
1. 3. Options .................................................................................................................................. 1-13
1. 4. Supplies ................................................................................................................................. 1-14
1. 5. System List ........................................................................................................................... 1-16
2. ERROR CODES AND SELF-DIAGNOSIS................................................................................... 2-1
2. 1. Error Codes ............................................................................................................................ 2-1
2. 2. Self-diagnosis Modes............................................................................................................. 2-8
2. 2. 1. Input check (test mode 03) ....................................................................................... 2-10
2. 2. 2. Output check (test mode 03) .................................................................................... 2-16
2. 2. 3. Test print mode (04) .................................................................................................. 2-19
2. 2. 4. Adjustment mode (05)............................................................................................... 2-20
2. 2. 5. Setting mode (08) ..................................................................................................... 2-31
3. ADJUSTMENT ............................................................................................................................ 3-1
3. 1. Hard Disk Formatting ............................................................................................................. 3-1
3. 2. Adjustment of Auto-toner Sensor ........................................................................................... 3-2
3. 3. Dimensional Adjustment of Copied Image .............................................................................. 3-4
3. 3. 1. Overview .................................................................................................................. 3-4
3. 3. 2. Paper alignment ........................................................................................................ 3-6
3. 3. 3. Printer related adjustment ......................................................................................... 3-7
3. 3. 4. Scanner related adjustment ...................................................................................... 3-12
3. 4. Image Quality Adjustment...................................................................................................... 3-19
3. 4. 1. Image density for copier ........................................................................................... 3-19
3. 4. 2. Sharpness adjustment for copier .............................................................................. 3-20
3. 4. 3. Gamma slope adjustment for copier ......................................................................... 3-20
3. 4. 4. Setting for range correction for copier ....................................................................... 3-21
3. 4. 5. Adjustment of background peak for range correction for copier ................................. 3-21
3. 4. 6. Adjustment of blurred/thin spotted text ..................................................................... 3-22
3. 4. 7. Adjustment of image density for printer ..................................................................... 3-22
3. 5. High-voltage Adjustment ........................................................................................................ 3-23
3. 6. Adjustment of Scanning Section ............................................................................................ 3-25
3. 6. 1. Carriages .................................................................................................................. 3-25
3. 6. 2. Lens unit ................................................................................................................... 3-29
3. 7. Adjustment of Paper Feeding System .................................................................................... 3-32
3. 7. 1. Sheet sideways deviation caused by paper feeding .................................................. 3-32
3. 8. Adjustment of Developer Unit ................................................................................................ 3-34
3. 9. Adjustment of Fuser Unit ....................................................................................................... 3-35
3. 9. 1. Adjustment of fuser roller pressure ........................................................................... 3-35
AR-651/810 CONTENTS
I
3. 9. 2. Setting of fuser roller temperature ............................................................................. 3-36
3. 9. 3. Adjustment of fuser inlet guide ................................................................................. 3-36
3. 9. 4. High-fusing mode ...................................................................................................... 3-37
3. 10 Adjustment of Exit/Reversal Unit ...........................................................................................3-38
3. 10. 1. Adjustment of sideways deviation at reverse discharging ......................................... 3-38
3. 11. Adjustmet of Reversing Automatic Document Feeder ............................................................ 3-39
3. 11. 1. Installing of the RADF unit........................................................................................ 3-39
3. 11. 2. Skew adjustment ...................................................................................................... 3-40
3. 11. 3. Adjustment of solenoid ............................................................................................. 3-41
3. 11. 4. Adjustment of RADF open/close switch.................................................................... 3-42
3. 11. 5. Adjustment of RADF height ...................................................................................... 3-42
4. PREVENTIVE MAINTENANCE (PM) ......................................................................................... 4-1
4. 1. PM Support Mode .................................................................................................................. 4-1
4. 1. 1. General description ................................................................................................... 4-1
4. 1. 2. Operational flow and operational screen .................................................................... 4-1
4. 2. General Descriptions for PM procedure .................................................................................. 4-5
4. 3. Operational Items in Overhauling ........................................................................................... 4-5
4. 4. Preventive Maintenance Checklist ......................................................................................... 4-5
4. 5. PM Kit ................................................................................................................................... 4-19
4. 6. Jig List ................................................................................................................................... 4-20
4. 7. Precautions for Storing and Handling Supplies ....................................................................... 4-21
4. 7. 1. Precautions for storing supplies ................................................................................ 4-21
4. 7. 2. Checking and cleaning of OPC drum ........................................................................ 4-21
4. 7. 3. Checking and cleaning of drum cleaning blade and transfer belt cleaning blade ............. 4-22
4. 7. 4. Handling of drum cleaning brush and transfer belt cleaning brush ............................. 4-23
4. 7. 5. Handling of transfer belt ............................................................................................ 4-23
4. 7. 6. Checking and cleaning of fuser roller and pressure roller ........................................... 4-23
4. 7. 7. Checking and replacing of cleaning web and cleaning rollers (felt, metal) .................. 4-24
4. 8. Replacement of maintenance parts ........................................................................................ 4-25
4. 8. 1. DRUM UNIT.............................................................................................................. 4-25
4. 8. 2. DEVELOPER UNIT .................................................................................................. 4-30
4. 8. 3. FUSER UNIT ............................................................................................................ 4-34
5. TROUBLESHOOTING ................................................................................................................ 5-1
5.1 Diagnosis and Prescription for Each Error Code and Phenomenum ....................................... 5-1
5.1.1 Paper transport jam .................................................................................................. 5-1
5.1.2 Paper misfeeding ...................................................................................................... 5-14
5.1.3 Cover open jam ........................................................................................................ 5-21
5.1.4 Jams at eit/reverse section and other transport jams ............................................... 5-24
5.1.5 Original jam in RADF ................................................................................................ 5-33
5.1.6 Paper jam in finisher ................................................................................................. 5-37
II AR-651/810 CONTENTS
5.1.7 Paper feeding system related service call ................................................................. 5-53
5.1.8 Process system related service call ......................................................................... 5-58
5.1.9 Scanning system related service call........................................................................ 5-60
5.1.10 Fuser unit related service call ................................................................................... 5-62
5.1.11 Communication related service call .......................................................................... 5-68
5.1.12 ADF related service call ............................................................................................ 5-71
5.1.13 Laser optical unit related service call ........................................................................ 5-76
5.1.14 Finisher related service call ...................................................................................... 5-79
5.1.15 Service call for others ..............................................................................................5-101
5.1.16 Troubleshooting for image quality control ................................................................. 5-102
5.1.17 Troubleshooting for surface potential control ............................................................5-105
5.2 Troubleshooting for the Image ............................................................................................... 5-107
6. FIRMWARE UPDATING .............................................................................................................. 6-1
6. 1. Software Installing for Firmware Updating .............................................................................. 6-2
6. 1. 1. Outline ...................................................................................................................... 6-2
6. 1. 2. Requirements ........................................................................................................... 6-2
6. 1. 3. Dial-up network function ............................................................................................ 6-4
6. 1. 4. Installing of dial-up network ....................................................................................... 6-8
6. 1. 5. Setting of dial-up network ......................................................................................... 6-10
6. 1. 6. Software installing for FTP server ............................................................................. 6-14
6. 2. Operation Procedure in [3][9] Mode ........................................................................................ 6-18
6. 2. 1. Outline ...................................................................................................................... 6-18
6. 2. 2. Preparation ............................................................................................................... 6-18
6. 2. 3. Updating procedure ................................................................................................... 6-20
6. 2. 4. Display ..................................................................................................................... 6-28
6. 3. Firmware Updating with Download Jig .................................................................................... 6-32
6. 3. 1. System firmware....................................................................................................... 6-33
6. 3. 2. Engine firmware ........................................................................................................ 6-39
7. POWER SUPPLY UNIT ........................................................................................................7-1
7. 1. Output Channel ...................................................................................................................... 7-1
7. 2. Fuse ...................................................................................................................................... 7-5
8. WIRE HARNESS CONNECTION DIAGRAMS ........................................................................8-1
8. 1. AC Wire Harness ................................................................................................................... 8-2
8. 2. DC Wire Harness ................................................................................................... 8-4, Appendix
IIIAR-651/810 CONTENTS
1. SPECIFICATIONS
1.1. Specifications
1.1.1. System
Copy system Indirect electronic photo system (Dry type) Body type Console type Original table type Fixed type (Left rear reference) Original cover RADF standard provision Frame structure Fixed frame type Photoconductor OPC drum (φ100) Original scan system Scan sensor CCD line sensor (7500 pixel)
Scan data output system 1 scan multi copy system Exposure system Exposure light source Semiconductor laser
Developing system 2-component magnetic brush development system Discharging system Photo discharge by red LED Charging system Negative corona system (Scorotron) Transfer system Transfer belt system Separation system Transfer belt system Transfer belt cleaning system Fur brush system + blade system Drum cleaning system Blade system + Fur brush system Toner supply system Front side toner cartridge supply
Toner concentration adjustment system Magnetic auto toner system Toner recycle Yes Toner empty detection system Electric detection system (Auto toner sensor)
Fusing system Heat roller system
Scan resolution 600 x 600 dpi Scan light source Xenon lamp
Exposure resolution 600 dpi Scan system Use of Polygon mirror
Note: Toner supply inhibited during printing
Note: When toner empty is detected, the toner supply symbol
flashes and the message is displayed. Copying is inhibited until the toner concentration is recovered.
Induced heating system
Roller diameter (Upper) φ60 Roller diameter (Lower) φ60
700 to 1450 W (100V) 6000 to 1500 W (115V) 700 to 1500 W (230V)
1 - 1 AR-651/810 SPECIFICATIONS
1.1.2. Basic specifications
A. Copy speed
(1) Continuous copy
AR-651 (cpm) Paper feed system Cassette LCF (Note 3) Manual feed (Note 4) Paper size Face up
A4, B5, A5-R, LT, ST-R
A4-R, B5-R, LT-R 50 48 42 42 B4, FOLIO, LG, COMP 43 40 37 37 A3, LD 37 34 33 33
AR-810 (cpm) Paper feed means PFP LCF (Note 3) Manual feed (Note 4) Paper size Face up
A4, B5, A5-R, LT, ST-R
A4-R, B5-R, LT-R 61 56 44 44 B4, FOLIO, LG, COMP 52 45 39 39 A3, LD 43 37 34 34
Note 1: Specification for manual set document, single copy, non-sort continuous copy Note 2: State not entering the toner supply mode Note 3: LCF is a tandem LCF (standard provision). Note 4: Copy speed for manual feed is a speed with the size specified. If the size is not specified, the copy speed
is same as that of A3/LD.
(2) First copy
First copy time 3.2 sec or less
Note 1: The above specification is for manual set document, normal ratio, A4/LT size, 1st stage cassette paper
feed, and face-up exit.
Note 2: When APS is not used.
Face down
exit
65 65
Face down
exit
81 81
exit
exit
Face up
(A4, LT)65(A4, LT)
Face up
(A4, LT)81(A4, LT)
exit
65
exit
81
Face down
exit
Face down
exit
Face up
exit
48 48
Face up
exit
50 50
Face down
exit
Face down
exit
B. Warm-up time
Normal About 160sec (160sec + 20% or less) Evaluation conditions
Note 1: State not entering the toner supply mode Note 2: When there is no preceding entry
Pre-heating About 45sec
Note 1: When the heater is at 155°C in preheating (AR-651)
When the heater is at 70°C in preheating (AR-810) Note 2: State not entering the toner supply mode Note 3: When there is no preceding entry
AR-651/810 SPECIFICATIONS 1 - 2
1. Room temperature 20°C or above
2. Rated power
C. Original
Max. size A3 or LD Kind Sheet, cubic material, book Original size detection Glass surface: Yes
Allowable original size for auto detection
Note 1: Fixed detection system with the RADF open RADF: Yes Note 1: Document width and length are detected in RADF paper feed. Note 2: Only the first paper is detected except when mixed sizes of sheets are
loaded.
Fixed size AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R
LT series: LD, LG, LT, LT-R, ST-R
D. Paper
(1) Size
Fixed size Cassette AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO
Tandem LCF AB series: A4
Manual feed AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO
Note 1: Postcards can be used. (Reverse copy and duplex copy are inhibited.) Note 2: Name cards cannot be used. Note 3: Same surface copy cannot be used. Note 4: Envelopes cannot be used. Note 5: Fixed-size paper width is detected with the manual feed tray guide width. Note 6: Manual feed of mixed-size sheets cannot be made.
(2) Kind
Cassette
Manual feed
• PPC paper Note 1: Tracing paper, OHP films, label paper, postcards, and other special paper
Note 2: Tab paper can be used only in the second stage cassette.
• PPC paper
• Tracing paper: Out of warranty for reliability
• OHP film: Out of warranty for reliability
• Tab paper: Out of warranty for reliability
LT series: LD, LG, LT, LT-R, ST-R, COM
LT series: LT
LT series: LD, LG, LT, LT-R, ST-R, COM
cannot be used.
(3) Max. weight
Cassette/Manual feed 64 to 209 g/m²
Note 1: 80 to 209 g/m² or less available in the Heavy paper mode.
17 lbs to 110 lbs-index
1 - 3 AR-651/810 SPECIFICATIONS
E. Paper feed
Paper feed means Cassette, 2 steps
Capacity Cassette: 500 sheets (Loading height: 55mm or less)
Manual feed start START key start Priority paper feed means Yes
Manual feed size specification
Paper size change The paper guide in the cassette is shifted to the fixed size
Tandem LCF Manual feed
Tandem LCF: 1250 x 2 sheets (Loading height: 137mm or less) Manual feed: 100 sheets (Loading height: 11mm or less)
Note 1: Priority can be switched to the other paper feed
means by date input in the adjustment mode. Can be specified by pressing the paper size key after loading paper. Note 1: Size specification allows binding margin, duplex edge
erase, and continuous paper copy.
position, and the paper size is changed by the setup code or the setup of the special menu.
F. Continuous copy
Number of copies 1 to 9999 sheets (Max. number of copies), in increment of 1 Input system Input by 10 key Counting system Reduction system
Note 1: "1" is displayed in auto clear or during warm-up. Note 2: Count-down display on the print status display for every print job Note 3: For a cop job, the status is also displayed on the copy display.
G. Density adjustment
Automatic density adjustment Manual density adjustment Priority mode Automatic density adjustment
Yes
11-step adjustment (Operated by keys on the control panel LCD)
Note 1: Selection of automatic/manual is available by data
input in the adjustment mode.
Tandem LCF
Factory setup: Auto
H. Picture quality mode
Image process mode Standard mode/Photo mode/Text mode Priority mode Standard mode
Note 1: Selectable by data input in the adjustment mode.
I. Magnification ratio
(1) Reduction, enlargement
Reduction, enlargement Automatic setup by selection of the document size and the paper size
AR-651/810 SPECIFICATIONS 1 - 4
Note 1: Any fixed size (including different series) can be set to Japan A5, OTHER.
(2) Selected magnification ratio a. AB series
Document
Paper
A3 100 86 71 71 61 50 B4 115 100 82 82 71 57
FOLIO 127 110 100 90 78 63
A4 141 122 100 100 86 71 B5 163 141 115 115 100 82 A5 200 173 141 141 122 100
b. LT Series
Paper
Document
LD 10082786550
COMP 108 100 84 78 54
LG 121 100 100 78 60 LT 129 119 100 100 65 ST 200 165 154 129 100
Note: Figures indicate the selected magnification ratios (%).
(3) Others
Zoom 25 to 400%, in increment of 1%
Copy range display No
Automatic paper select(APS)/ Automatic magnification ratio select (AMS)
A3 B4 FOLIO A4 B5 A5
LD COMP LG LT ST
25 to 200%, in increment of 1% (when the RADF is used)
Note 1: The center position is displayed in continuous
paper copy and book copy.
Yes Priority on APS
when shipping
J. Counter display
Total counter Mechanical, 7 digits
A3/LD double count mode Yes (Electronic counter) Factory setup: ON PM counter Yes (Electronic counter) Factory setup: 460K, 500K Resettable counter No Document counter Yes (Electronic counter) Factory setup
JOB counter Copy counter
Displayed on the control panel.
Europe: Yes Others: No
Print counter Copy scan counter File/network scan counter
1 - 5 AR-651/810 SPECIFICATIONS
K. Charger wire cleaning
Charger wire cleaning Automatic cleaning system
Note: The charger wire is cleaned.
L. Special functions
Interruption Yes Pre-heating Yes Key input can be
Sleep Yes (when the controller is connected) Excluding the options and
Auto off Yes (When the controller is not connected)
Auto clear Yes
Self diag Yes Error code history Yes Department management (pass code function)
Dew prevention Yes (Option depending on the destination) Message Yes
All clear Yes Mode memory Yes (4 modes) Inhibited in interruption
Cover mode Yes (following 4 modes)
Note 1: Automatic pre-heat function can be set in the
adjustment mode.
Note 2: Time can be set in the adjustment mode.
(Setup: 15, 20, 30, 45, 60 min)
Note 3: The fusing unit temperature in pre-heating can be
changed in the adjustment mode.
Note: The power consumption in the sleep mode is max.
20W.
Note 1: Time up to off can be set in the adjustment mode or
on the adjustment menu. (Max. 240 min.)
Note 2: Use/Non-use can be selected by setup on the
adjustment mode.
Note 3: Selection of user setup allow/inhibit on time setup
can be set.
Note: Setup can be changed in the adjustment mode or on
the adjustment menu. (15 to 150sec (in increment of 15 sec))
Yes (The number of copies and the number of prints are managed for each department.) Note 1: Entry of the pass code in 5 digits is required when
supplying the power or in auto clear for copying. Note 2: Common use with the key counter is inhibited. Note 3: Max. 150 kinds can be set.
Note 1: Graphic LCD, back-light provided
(1) White cover mode (2) Copy cover mode (3) White cover/white back cover mode (4) Copy cover/white back cover mode
accepted during warm-up or ready state. Factory setup (Note 2): 15 min
the dump heater.
Factory setup (Note 1): 90 min Factory setup (Note 2): Yes Factory setup (Note 3) Japan, North America, Australia: Allow Europe: Inhibit
Factory setup: 45sec
Factory setup: OFF
Entry of OOOO is rejected. (Note 1)
copy
AR-651/810 SPECIFICATIONS 1 - 6
Sheet insertion mode Yes (following 2 modes)
(1) White sheet insertion mode (2) Copy paper insertion mode
Weekly timer Yes Pre-heat start Yes Pre-heat copy Yes
Max. 6 jobs. Note 1: The next copy job mode setup can be made when
document scan is completed. When the START key
is pressed, preceding entry of document is started. Note 2: In the 6th job, the machine is in the scan reservation
state. After completion of copy 1 job, scan is
automatically started.
Automatic duplex
Yes Factory setup: OFF
automatic selection Time display Yes Copy riser support No Automatic sort Yes Factory setup: ON Automatic cassette
Yes
selection Network printer Network printer board can be connected. (Option) DSS No Language selection Yes (Japanese, English, German, French, Spanish, Italian:
Factory setup) Note: Language data depends on the HDD.
FROM update Yes (following 2 methods)
Serviceman support (1) Downloading from PC (2) Downloading from a jig PC board.
Adjustment code
Yes (05, 08 code) Serviceman support
output Mixed-size document
Yes (when the RADF is installed)
mode Heavy paper mode Yes
Note 1: One of the following two modes must be selected
according to the kind of Heavy paper.
• Heavy paper mode 1: For paper of 80 g/m² to 163 g/m²
• Heavy paper mode 2: For paper of 163 g/m² - 209 g/m²
Note 2: The copy speed standard for using Heavy paper is
as shown below:
• Cassette, LCF (Tandem) paper feed, A4/LT size
AR-651 AR-810 Normal paper 65 81 Heavy paper mode 1 65 81 Heavy paper mode 2 65 65
Paper used for evaluation North America: Wausau Exact/Index Europe: Noisydra Color Copy
Note 3: The duplex function is available.
1 - 7 AR-651/810 SPECIFICATIONS
M. Edit functions
Continuous paper copy Yes Edge erase Yes
Note: The edge erase priority mode
can be selected by the
adjustment mode. Binding margin (Image shift) Yes Trimming, masking Yes 2 in 1 Yes 4 in 1 Yes Normal position for document set
Factory setup: No priority
N. Tab paper
Paper feed means Supported only for manual paper feed and the second stage cassette. Paper feed direction The tab side must be on the rear side when feeding. Kind of tab paper A4/LT size Tab width
Print on the tab section
Duplex print No
Staple Yes
Punch Yes
Insert Yes
• Manual paper feed: 10 to 20 mm
• Cassette 2: 12 to 17mm Note 1: Initial value of tab width: 13mm
Yes Note 1: The overall input image is shifted to ward the tab side (rear edge). Note 2: The copy speed is reduced similarly to the heavy paper mode.
Note 1: Selection inhibited between Single Duplex and Duplex Duplex Note 2: In duplex print with tab paper inserted, single print is made only in the tab paper.
Note: There is a limitation on the number of stapled sheets according to the heavy
paper specifications.
Note: When tab paper is inserted, tab paper is not punched. However, punching on tab
paper can be set in the setup mode.
O. Digital edit function
Independent zoom Yes Mirror image Yes Black-white reversion Yes Electronic sort Yes Magazine sort Yes Page numbering Yes Rotation copy Yes Image overlay Yes Document storage Yes Date/time writing Yes Image direction Yes
AR-651/810 SPECIFICATIONS 1 - 8
P. Operation panel
Operation keys Hard key
Status display Displayed with the message display and LED
Message display Graphic LCD with touch panel (with back-light)
Print status key Yes
Note 1: The number of keys is 19 as follows:
ENERGY SAVER INTERRUPT CLEAR ALL (CA) CLEAR STOP START PRINTER/NETWORK COPY 0 to 9 (10 keys) JOB STATUS HELP
Note 1: There are following 9 LEDs.
ENERGY SAVER TIMER INTERRUPT CLEAR ALL PRINTER/NETWORK DATA ERROR COPY JOB STASUS
Note 1: Detail of LCD
Number of display dots: 320 x 240 (1/4 VGA) Display area: 115.17mm x 86.37mm Display mode: Blue mode
The display when the print status key is pressed is composed of the job list, the print status, and the cassette tab.
• Job list: The print jobs are listed. The job sequence can be changed and any job can be deleted.
• Print status: Indicates which paper feed stage is used. In case of paper empty, the paper feed stage blinks.
• Cassette: The cassette size and the attribute (cover paper, sheet, special) can be set.
Q. Environmental conditions
Normal use 10 to 30°C, 20 to 85% RH, without dew Recommended paper
Special use (1) –5 to 10°C, 20 to 85% RH, without dew
Transit and storage with consumable parts packed together
Transit and storage with consumable parts packed together
Transit and storage of consumable parts
(2) 30 to 35°C, 20 to 85% RH, without dew –10 to 35°C, 85% RH or less, without dew
–40 to 50°C, 85% RH or less, without dew
–10 to 35°C, 85% RH or less, without dew
1 - 9 AR-651/810 SPECIFICATIONS
immediately after unpacking must be used.
R. Noises
When ready 45dB (A) or less When continuous copying 65dB (A) or less
S. Complying standards
Safety standards 1) Electric appliances safety regulation
Interruption wave standards
2) S mark
3) UL
4) CSA (C-UL)
5) CDRH
6) TUV
7) CE mark
1) VCCI
2) FCC (IC)
3) CE mark
4) C-TICK (Australia)
5) Radio wave regulations
6) Domestic harmonic wave
T. Power source
Power voltage, frequency 100V-50/60Hz, 115V-50/60Hz, 220 to 240V-50/60Hz Power consumption 2.0 kW or less
Power cord 2m
Note: Including options.
Note: Detachable for the 200 series.
U. External view
External dimensions (1) Machine: W698 x D777 x H1213 mm
Weight Machine only: 214 kg (including developer and the OPC drum) Occupying area (1) Machine only: W1401 x D777 mm
Note 1: Excluding the manual paper feed tray and the paper exit tray. (2) Machine + finisher: W1416 x D777 x H1213 mm Note 1: Excluding the manual paper feed tray.
Note: Including the manual feed tray and the paper exit tray. (2) Machine + finisher: W1742 x D777 mm
Note: Including the manual feed tray and the finisher tray.
V. Packing
External dimensions W764 x D867 x H1305 mm (including the pallet) Weight 240 kg Items packed together Operation Manual
AR-651/810 SPECIFICATIONS 1 - 10
OPC drum Drum cover Operation Manual pocket Spacer for the document tray Rear edge guide for tab paper Maintenance management table (CCASZ0067FC02) Delivery and installation report (TCADZ1510FCZZ) (Australia) MSDS card (TCADZ) (North America, Europe) Warranty paper for Australia (TGANE1001QCZB) (Australia) cover-screws, 3 pcs.
W. Maintenance
(1) Periodic inspection
Execution interval 460,000 sheets 500,000 sheets
AR-651 AR810
X. Automatic document feeder
Automatic document feeder Standard provision
(1)Functions
Functions Automatic separation and feed of loaded documents
Allowed documents Fixed size AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R
Document capacity 100 sheets or loading height 16 mm or less
Process speed Corresponding to 65 sheets/min
Document process method Loading: The last document at the bottom, face up
Document position Center reference Power source Supplied from the machine Use frequency Print quantity: RADF = 5 : 1 (Single document : Duplex document = 20 : 1)
a) Automatic magnification ratio/paper selection b) Duplex documents supported c) SADF/ADF
LT series: LD, LG, LT, LT-R, ST-R Kind: Quality paper Max. weight Single copy documents: 50 g/m² to 127 g/m² (13 to 34 Lbs)
Duplex documents: 50 g/m² to 104 g/m² (13 to 28 Lbs)
Note: All size 80 g/m² or 20lbs paper
Note 1: A4/LT size, single Single mode, normal ratio
Paper feed method: From the top, fed one by one to the copy section. Paper exit method: From the top, face down, accumulated sequentially
Y. Automatic duplex unit
Automatic duplex unit Standard provision Kind Stackless, switchback duplex unit Allowable paper Fixed size AB series: A3, A4, A4-R, A5-R, B4, B5, B5-R, FOLIO
Kind PPC paper
Paper weight Weight: 64 to 209 g/m² (17 lbs to 110 lbs-index) Curl level 5 mm or less (Paper feed section) Transport reference Center reference
LT series: LD, LG, LT, LT-R, ST-R, COM
1 - 11 AR-651/810 SPECIFICATIONS
Z. Tandem LCF
Standard provision
Kind Single paper feed (Right), single shift (Left) type large
Paper supply system Front loading type No separation of right
Max. loading capacity Loading height: 137mm or less x 2 stages
Allowable paper size AB series: A4
Paper kind PPC paper
Paper weight 64 to 209 g/m²
Transport reference Center reference Curl level 5 mm or less
capacity paper feed unit
and left (Overall pull-out)
(1250 x 2 sheets, paper thickness 0.106mm, 80 g/m² /
20 lbs paper)
LT series: LT
(OHP films, gum labels, and special paper cannot be
used.)
17 lbs-bond to 110 lbs-index
1.1.3. Image, image specifications
A. Image quality
Image density 1.0 or above Original density: 1.0 Background copy 3.0% or less Difference in reflection ratio with
Resolution Normal ratio 100%: Vertical 4.0 mm or above/
Horizontal 3.6 mm or above
Enlargement 200%: Vertical 4.5mm or above/
Horizontal 4.0 mm or above
Reduction 50%: Vertical 2.0 mm or above/
Horizontal 1.7mm or above Gradation Standard: 5 steps or more Evaluated in the gradation
Text: 4 steps or more
Photo: 6 steps or more Distortion ±1.0% Magnification ratio error Normal ratio: ±1.0%
Enlargement 200% / Reduction 50%: ±1.5% Lead edge position shift Machine 0±2 mm
System 0±4.0 mm Horizontal shift Machine 0±3.0 mm
System 0±4.0 mm
Slant Machine 1.0 mm or less
System 3.0 mm or less/200 mm
non-transferred paper
evaluation step. Measured with the background as 1 step.
Machine: Fixed document, single-side, normal ratio Machine: Fixed document, single-side, normal ratio, sort mode Machine: Fixed document, single-side, normal ratio
AR-651/810 SPECIFICATIONS 1 - 12
1.2. Accessories
Operation manual Drum Drum cover Operation Manual pocket Spacer for original tray Rear edge guide for tab paper Maintenance management table (CCASZ0067FC02) Delivery and installation report (TCADZ1510FCZZ) (Australia) MSDS card (TCADZ) (North America, Europe) Warranty paper for Australia (TGANE1001QCZB) (Australia) cover-screws, 3 pcs.
1.3. Options
Large capacity paper feed tray AR-LC4 Finisher AR-F11
Punch unit AR-PN3A 2 holes (φ6.5) Europe
Inserter AR-CF1 Printer kit AR-P15
ITEM MODEL NOTE
AR-F12 Saddle stitch finisher
AR-PN3B 2 holes/3 holes automatic selection(φ8.0) North America AR-PN3C 4 holes (φ6.5) (80mm pitch) France AR-PN3D 4 holes (φ6.5) (70, 21mm pitch) Sweden
AR-PK2 AR-PK3
1 - 13 AR-651/810 SPECIFICATIONS
MT=NT x 4
AR-810DR 10
AR-810ND 4
AR-810MT 1 * Life: A4 size at 6% AC
MT=NT x 4
AR-810LT 1 * Life: A4 size at 6% AC
AR-810DV 4
AR-810DM 10
(60K x 4)
x 4 240k
(Toner; Net Weight 1350g)
1 Toner CA (Black) Toner
No. Item Content Life Model Name Packing Unit Remarks
1.4. Supplies
SEC/SECL/(LAG)
AR-651/810 SPECIFICATIONS 1 - 14
x 1 460K (AR-651)
2 Developer Developer
500K (AR-810)
(Developer; Net Weight 1500g)
3 Drum Drum x 1 460K (AR-651)
500K (AR-810)
Note 1) Master/individual cartons are printed in 2 languages (English/French).
Packaged for the machine: DR 460K/DV UN/Process UN
European Subsidiary
(60K x 4)
x 4 240k
(Toner; Net Weight 1350g)
1 Toner CA (Black) Toner
No. Item Content Life Model Name Packing Unit Remarks
x 1 460K (AR-651)
2 Developer Developer
500K (AR-810)
(Developer; Net Weight 1500g)
3 Drum Drum x 1 460K (AR-651)
500K (AR-810)
Packaged for the machine: DR 460K/DV UN/Process UN
Note 1) Master/individual cartons are printed in 4 languages (English/French/Spanish/Germany).
200K: Tray
Common with FN9
Common with S55,S55N,FN8/9
350K: Tandem LCC
AR-810KA 1 common between AR651 and AR810
500K
Drum cleaning blade x1 460K
Drum separation claw x2
Drum cleaning roller x1
Charger wire (Main) x1
Charger wire cleaning pad x1
Charger grid x1
Maintenance Kit 1
1
No. Item Content Life Model Name Packing Unit Remarks
AR-810LC 1 common between AR651 and AR810
AR-810FU 1 common between AR651 and AR810
500K
500K
Transfer belt x1
Transfer belt brush roller x1
Transfer belt cleaning blade x1
Air filter (toner filter) x1
Hear roller lower x1
Upper separation claw x6
Cleaning web x1
Web press roller x1
Heat roller cleaning roller (Upper) x1
Heat roller cleaning roller (Lower) x1
2 Maintenance Kit 2 Ozone filter x1 460K
3 Fusing Kit Heat roller upper x1 460K
1 - 15 AR-651/810 SPECIFICATIONS
4 DF Kit Pick-up roller (ADF) x1 500K AR-810DF 1 common between AR651 and AR810
AR-810RT 1 common between AR651 and AR810
350K
Feed roller (ADF) x1
Separation Roller (ADF) x1
Feed roller (Main) x1
Separation roller (Main) x1
Staple cartridge x3 5000 x 3 SF-SC11 20 Cartridge for AR-F11/12
Staple cartridge x3 2000 x 3 AR-SC3 40 For AR-F12 (Saddle Stitch Finisher)
5000 staples
Stitch 2000 staples
5 Roller Kit Pick-up roller (Main) x1 200K
6 Waste toner bottle Waste toner bottle x4 AR-810HB 1 common between AR651 and AR810
7 Stapler for Finisher
8 Stapler for Saddle
Note 1: NO.1 to 3 item --- AR651 (460K), AR810 (500K)
Note 2: Maintenance parts other than above items must be ordered through the parts department using the proper part number.
Note 3: No.1 to 6 items are UNCOMPATIBLE with existing machine
Inserter
AR-CF1
AR-PN3
Hole punch unit
LCF
AR-LC4
AR-P15
Printer board
AR-PK2
AR-PK3
Printer controller
AR-F11
Finisher
AR-SC3
Staple cartridge
1.5. System List
AR-651/810 SPECIFICATIONS 1 - 16
AR-F12
Finisher
SF-SC11
Staple catridge
2. ERROR CODES AND SELF-DIAGNOSIS
2. 1. Error Codes
Instead of the set number, one of the following error codes is displayed with pressing the [CLEAR] key and the digital key “8” simultaneously when the “CLEAR PAPER” or “CALL SERVICE” symbol is flashing.
Paper transport jam inside the E01 Leading edge of paper not reaching the fuser exit sensor
Group
copier (1) E02 Trailing edge of paper not passing the fuser exit sensor
Paper misfeeding E11 Misfeeding during duplex printing
Paper transport jam inside the copier (2) E20 Paper fed from the 1st cassette
Error Code
E03 Paper remaining inside the copier at power ON E09 Jam caused by an abnormal HDD
(paper not reaching the registration sensor)
E12 Bypass misfeeding
(paper not reaching the registration sensor)
E13 1st cassette misfeeding
(paper not reaching the 1st cassette feed sensor)
E14 2nd cassette misfeeding
(paper not reaching the 2nd cassette feed sensor)
E15 3rd cassette misfeeding
(paper not reaching the 3rd cassette feed sensor)
E16 4th cassette misfeeding
(paper not reaching the 4th cassette feed sensor)
E18 Tandem LCF misfeeding
(paper not reaching the tandem LCF feed sensor)
E19 External LCF misfeeding
(paper not reaching the external LCF feed sensor)
(not reaching the registration sensor)
E21 Paper fed from the 1st cassette
(not reaching the 1st cassette transport sensor)
E22 Paper fed from the 2nd cassette
(not reaching the registration sensor)
E23 Paper fed from the 2nd cassette
(not reaching the 1st cassette transport sensor)
E24 Paper fed from the 2nd cassette
(not reaching the 2nd cassette transport sensor)
E25 Paper fed from the external LCF
(not reaching the registration sensor)
E30 Paper fed from the 3rd cassette
(not reaching the registration sensor)
E31 Paper fed from the 3rd cassette
(not reaching the 1st cassette transport sensor)
E32 Paper fed from the 3rd cassette
(not reaching the 2nd cassette transport sensor)
Machine Status
2 - 1 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS
Group
Error Code
Machine Status
Paper transport jam inside the copier (2) E33 Paper fed from the 3rd cassette
(not reaching the 3rd cassette transport sensor)
E34 Paper fed from the 4th cassette
(not reaching the registration sensor)
E35 Paper fed from the 4th cassette
(not reaching the 1st cassette transport sensor)
E36 Paper fed from the 4th cassette
(not reaching the 2nd cassette transport sensor)
E37 Paper fed from the 4th cassette
(not reaching the 3rd cassette transport sensor)
E38 Paper fed from the 4th cassette
(not reaching the 4th cassette transport sensor)
E3C Paper fed from the tandem LCF
(not reaching the registration sensor)
E3D Paper fed from the tandem LCF
(not reaching the 1st cassette feed sensor)
E3E Paper fed from the tandem LCF
(not reaching the 2nd cassette feed sensor)
E3F Paper fed from the tandem LCF
(not reaching the tandem LCF transport sensor)
Cover open jam E41 Front cover opened during printing
E44 Feed cover opened during printing E45 LCF side cover opened during printing E46 Bypass feed unit cover opened during printing
E47 Exit cover opened during printing Transport jam (exit/reversing section E50 Leading edge of paper not reaching the reverse sensor 2 and others) E51 Leading edge of paper not reaching the transport sensor 1
E52 Leading edge of paper not reaching the transport sensor 2
E54 Leading edge of paper not reaching the transport sensor 3
E55 Paper remaining on the transport path when CRUN is OFF
E57 Leading edge of paper not reaching the reverse sensor 1
E58 Trailing edge of paper not passing the reverse sensor 1 or
reverse sensor 2 E59 Trailing edge of paper not passing the exit sensor E5A Leading edge of paper not reaching the exit sensor
Transport jam (RADF) E71 Original feeding jam
E72 Original transport jam E73 Original discharging jam E74 Original reversing jam E76 Small original discharging jam E77 Scanning section transport jam E7B RADF opened at the original transporting E7C RADF opened at the large original discharging E7D RADF opened at the small original reversing E7E RADF opened at the small original discharging E7F RADF opened at the original scanning section
AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 2
Group
Error Code
Machine Status
Transport jam (RADF) E80 Jam access cover opened at the original feeding
E81 Jam access cover opened at the original transporting E82 Jam access cover opened at the large original dischaging E83 Jam access cover opened at the small original reversing E84 Jam access cover opened at the small original discharging E85 Jam access cover opened at the original scanning section
Paper jam in finisher E9F Punching jam
EA1 Finisher paper transport delay jam EA2 Finisher paper transport stop jam EA3 Paper remaining inside the finisher at power ON EA4 Finisher front door opened during printing EA5 Finisher stapling jam EA6 Finisher early arrival jam EA7 Stack transport jam before stapling EA8 Saddle stitcher stapling jam EA9 Saddle stitcher door opened during printing EAA Paper remaining at the saddle stitcher at power ON EAB Saddle stitcher paper transport stop jam
EAC Saddle stitcher paper transport delay jam EAD Print end command time-out jam EAE Receiving time time-out jam EB3 Ready time time-out jam EC0 Inserter feeding delay jam EC1 Inserter feeding stop jam EC2 Inserter reverse path delay jam 1 EC3 Inserter reverse path stop jam 1 EC4 Inserter reverse path delay jam 2 EC5 Inserter reverse path stop jam 2 EC6 Inserter transport delay jam 1 EC7 Inserter transport stop jam 1 EC8 Inserter transport delay jam 2 EC9 Inserter transport stop jam 2 ECA Paper remaining in the inserter when power is ON ECB Wrong size of inserter
ECC Inserter feeding Jam Paper transport jam inside the EB5 Paper left on the transport path copier (3) EB6 Paper left on the transport path
2 - 3 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS
Group
Paper feeding system related service call
Error Code
C04 Abnormal feed motor
Machine Status
C13 Abnormal 1st cassette tray (Paper can be fed from cassettes
other than the 1st cassette.)
C14 Abnormal 2nd cassette tray (Paper can be fed from cassettes
other than the 2nd cassette.)
C15 Abnormal 3rd cassette tray (Paper can be fed from cassettes
other than the 3rd cassette.)
C16 Abnormal 4th cassette tray (Paper can be fed from cassettes
other than the 4th cassette.)
C18 Abnormal tandem LCF tray-up motor
(Paper can be fed from cassettes other than the tandem LCF cassette.)
C1A Abnormal tandem LCF end fence motor
(Paper can be fed from cassettes other than the tandem LCF cassette.)
C1C Abnormal external LCF tray-up motor
(Paper can be fed from cassettes other than the external LCF)
Scanning system related service call C26 Peak detection error
C27 Carriage home position sensor not going OFF within a fixed
time
C28 Carriage home position sensor not going ON within a fixed
time
Processing system related service call C36 Abnormal main charger wire cleaner drive motor
C37 Abnormal transfer belt cam motor
CD1 Abnormal drum cleaning brush motor
CD2 Abnormal used toner transport motor
CD3 Abnormal recycle toner transport motor
CD4 Full toner bag Fuser unit related service call C41 Abnormal thermistor or heater at the power ON
C43 Abnormal thermistor after abnormality judgment
C44 Abnormal fuser after abnormality judgment
C45 Abnormal side thermistor after the copier has become ready
C46 Abnormal pressure roller thermistor during a ready state
C47 Abnormal IH power voltage / IH initialization error
C48 IGBT high temperature
C49 Abnormal IH circuit or coil
C4A Cleaning web finished
CD5 Web motor signal path error
AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 4
Group
Error Code
Machine Status
Communication related service call C55 RADF I/F error
C56 Communication error between main CPU and PFC
C57 Communication error between main CPU and IPC board
C58 Communication error between IPC board and finisher
C59 Communication error between main CPU and laser CPU
F07 Communication error between SYS board and LGC board F11 Communication error between SYS board and SLG board
RADF related service call C73 EEPROM initialization error
C82 Read sensor adjustment error
C83 Original length sensor adjustment error
C84 Small original reverse sensor adjustment error
C85 Abnormal tray lift motor
C86 Large original exit sensor adjustment error Laser optical unit related service call CA1 Abnormal polygonal motor
CA2 H-Sync detection error
CA3 Secondary scanning coarse adjustment error
CA5 Laser power adjustment error
CA6 Laser calibration error
CA9 Image data transmission error from SYS board
CAA Secondary scanning fine adjustment error
CAB Secondary scanning inter-page compensation error
CAC Primary scanning dot adjustment error
CD0 Laser initializing time out
CE0 Abnormal comparator
CE1 Beam sensor detection error
CE2 Sensor busy error
CE3 Primary scanning adjustment error
CE4 Abnormal window comparator Finisher related service call CB1 Abnormal feed motor
CB2 Abnormal delivery motor
CB3 Abnormal tray lift motor
CB4 Abnormal alignment motor
CB5 Abnormal staple motor
CB6 Abnormal stapler shift motor
CB7 Abnormal height sensor
CB8 Abnormal backup RAM data
CB9 Abnormal saddle stitcher paper pushing plate motor
CBA Abnormal saddle stitcher stitch motor (front)
CBB Abnormal saddle stitcher stitch motor (rear)
CBC Abnormal saddle stitcher alignment motor
CBD Abnormal saddle stitcher guide motor
CBE Abnormal saddle stitcher paper folding motor
CBF Abnormal saddle stitcher paper positioning plate motor
2 - 5 AR-651/810 ERROR CODES AND SELF-DIAGNOSIS
Group
Finisher related service call CC0 Abnormal saddle stitcher sensor connector connection
Service call for others C94 Abnormal main CPU
Error Code
CC1 Abnormal saddle stitcher microswitch
CC2 Abnormal communication between finisher and saddle stitcher
CC4 Abnormal swing motor
CC5 Abnormal horizontal registration motor
CC6 Abnormal punch motor
CC7 Abnormal punch unit backup RAM data
CCC Communication error between inserter and finisher
CCD Abnormal inserter EEPROM
CCE Abnormal inserter fan
F10 HDD formatting error
Machine Status
AR-651/810 ERROR CODES AND SELF-DIAGNOSIS 2 - 6
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