This manual is updated as new information and models are released.
Leader in Ice & Beverage Dispensers
Part Number 020003999 6/14
™ / Selectable Ice Series
Visit our website for the latest manual. www.manitowocfsg.com
Safety Notices
! Warning
!
Caution
Important
!
Caution
Important
! Warning
As you work on Manitowoc equipment, be sure to pay
close attention to the safety notices in this manual.
Disregarding the notices may lead to serious injury and/
or damage to the equipment.
Throughout this manual, you will see the following types
of safety notices:
Text in a Warning box alerts you to a potential
personal injury situation. Be sure to read the
Warning statement before proceeding, and work
carefully.
Text in a Caution box alerts you to a situation in
which you could damage the equipment. Be sure to
read the Caution statement before proc eeding, and
work carefully.
Procedural Notices
As you work on Manitowoc equipment, be sure to read
the procedural notices in this manual. These notices
supply helpful information which may assist you as you
work.
Throughout this manual, you will see the following types
of procedural notices:
Read These Before Proceeding:
Proper installation, care and maintenance are
essential for maximum performance and troublefree operation of your Manitow oc equipment. Read
and understand this manual. It contains valuable
care and maintenance information. If you encounter
problems not covered by this manual, do not
proceed, contact Manitowoc Foodservice Group.
We will be happy to provide assistance.
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the
warranty.
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
NOTE: SAVE THESE INSTRUCTIONS.
Text in an Important box provides you with
information that may help you perform a procedure
more efficiently. Disregarding this information will
not cause damage or injury, but it may slow you
down as you work.
NOTE: Text set off as a Note provides you with simple,
but useful, extra information about th e pr oce dur e yo u
are performing.
We reserve the right to make product improvements at any time.
Specifications and design are subject to change without notice.
S = Ice Only
SV = Ice/Beverage
NGF = Ice/Beverage
FRP = Ice/Beverage &
Integrated Flavor Shots
i = Intellicarb
CI = Ice Crusher
(icepic™)
SCI = Selectable
Crushed Ice
Ice Capacity
Model Prefix
Model Suffix
Model Base
MDH–302–i
General Information
Read This Manual
Manitowoc Beverage Equipment (MBE) developed this
manual as a reference guide for the owner/oper ator a nd
installer of this equipment. Please read this manual
before installation or operation of the machine. A
qualified service technician must perform inst allation and
start-up of this equipment. Consult Section 5 within this
manual for service assistance.
If you cannot correct the service problem, call your MBE
Service Agent or Distributor. Always have your model
and serial number available when you call.
Your Service Agent ____________________________
Service Agent Telephone Number_________________
Your Local MBE Distributor ______________________
Distributor Telephone Number____________________
Model Number _______________________________
Serial Number ________________________________
Installation Date ______________________________
Unit Inspection
Thoroughly inspect the unit upon delivery. Immediately
report any damage that occurred during tr ansportation to
the delivery carrier. Request a written inspection report
from a claims inspector to document any necessary
claim.
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified
from that of original manufactured specifications.
Model Numbers
This manual covers the following models:
Beverage/Ice Dispensers
MDH-302, MDH-402, MDH-302 CI,
MDH-402 CI, MDH-402 SCI
HOW TO READ A MODEL NUMBER
Accessories
BAFFLE FOR MANITOWOC® ICE MACHINE
When installing a Manitowoc Ice Machine on a
dispenser, a baffle kit is required for proper installation.
The baffle kit is designed to prevent ice from lying
against the front of the ice machine, and melting down
the front of the dispenser. There are two different baffle
kits available for “S” series ice machines, one kit is for
the 30" wide machine, and the other kit is for the 22"
wide machine. There is also a kit for “Q” series ice
machines.
Kits are available through your local distributor. List
prices may be subject to change without notification.
Please call your local parts distributor for current pricing
before ordering.
MANUAL FILL LID FOR DISPENSERS WITH AN ICE
MACHINE
Part Number 020003999 6/141-1
If you are top mounting your dispenser with an ice
machine, you will require a lid for the manual fill area at
the top, front of the dispenser.
If you ordered a dispenser and an ice machine at the
same time, the manual fill lid was included with the unit.
The manual fill lid can be ordered from your local
distributor.
General InformationSection 1
Label
LEGS
Legs are optional equipment with most MBE dispen sers.
Sta ndard legs a re 4" ( 10.2 cm) t a ll st ainless stee l legs. If
an ice machine is installed on top of the dispenser, legs
must not be installed. We do not recommen d using legs
when an ice machine is mounted on the dispenser. The
combined weight of the dispenser , ice and ice machine
is more evenly distributed when the base area of the
dispenser is in contact with the countertop.
Serial Number Location
This number is required when requesting information
from your local distributor. The serial number is listed on
the SERIAL NUMBER DECAL affixed to the dispenser.
Warranty Information
Consult your local MBS Distributor for terms and
conditions of your warranty. Your warranty specifically
excludes all beverage valve brixing, general
adjustments, cleaning, accessories and related
servicing.
Your warranty card must be returned to MBS to activate
the warranty on this equipment. If a warranty card is not
returned, the warranty period can begin when the
equipment leaves the MBE factory.
No equipment may be returned to MBS without a written
Return Materials Authorization (RMA). Equipment
returned without an RMA will be refused at MBS’s dock
and returned to the sender at the sender’s expense.
Please contact your local MBS distributor for return
procedures.
Serial Number Location
1-2
Part Number 020003999 6/14
Section 2
Important
Coldplate Inlets
3/4" NPT
Fitting
Drain Pan
Front edge of drain pan
Coldplate Inlets
3/4" NPT
Fitting
Installation Instructions
General
These instructions are provided to assist the qualified
installer. Contact your Manitowoc Beverage Equipment
Service Agent or call Manitowoc Beverage Equipment
for information regarding start-up service s.
Dimensions
Failure to follow these installation guidelines may
affect warranty coverage.
MODELABCDE
MDH-302*42.75"
(108.59 cm)
MDH-402*60.00"
(152.40 cm)
* Applies to icepic™ models also (MDH-302 CI & MDH-402 CI)
Part Number 020003999 6/142-1
30.50"
(77.47 cm)
30.50"
(77.47 cm)
22.50"
(57.15 cm)
22.50"
(57.15 cm)
38.75"
(98.43 cm)
56.50"
(143.51 cm)
20.50"
(52.07 cm)
21.25"
(53.98 cm)
Installation InstructionsSection 2
Minimum Area
for Cutout
Maximum Area
for Cutout
D
C
B
A
!
Caution
MDH-302 & 402 Footprint
Model
MDH-302*38.75"
MDH-402*56.50"
ABCD
(98.43 cm)
(143.51 cm)
MaximumMinimum
Cutting the countertop may decrease its strength.
Counter must be braced to support the dispenser
countertop weight plus ice storage capacity and
weight of ice machine, if applicable.
* Applies to icepic™ models also (MDH-302 CI & MDH-402 CI)
(52.07 cm)
(54.36 cm)
20.50"
21.40"
3.00"
(7.62 cm)
3.00"
(7.62 cm)
32.00"
(81.28 cm)
48.00"
(121.92 cm)
2-2
Part Number 020003999 6/14
Section 2Installation Instructions
!
Warning
Location
The location selected for the beverage dispenser must
meet the following criteria. If any of these criteria are not
met, select another location.
•The air temperature must be at least 50°F (10°C), but
must not exceed 95°F (35°C).
•The location must not be near heat-generating
equipment or in direct sunlight and must be protected
from weather.
•The countertop must be level. Verify that the
countertop can support the weight of the dispe ns er,
or the dispenser/ice machine combination plus the
weight of the stored ice.
•Water lines, drains and power outlet must be within 6'
(1.8 m) of location.
Carbon Dioxide (CO2) displaces oxygen. Exposure
to a high concentration of CO
gas causes tremors,
2
which are followed rapidly by loss of consciousness
and suffocation. If a CO
gas leak is suspected,
2
particularly in a small area, immediately ventilate
the area before repairing the leak. CO
lines and
2
pumps must not be installed in an enclosed space.
An enclosed space can be a cooler or small room o r
closet. This may include convenience stores with
glass door self serve coolers. If you suspect CO
2
may build up in an area, venting of the B-I-B pumps
and / or CO
monitors must be utilized.
2
LOCATION REQUIREMENTS FOR TOP MOUNTED
ICE MACHINE INSTALLATIONS
Location — Avoid placing the dispenser and/or ice
machine near heat sources such as radiators, ovens,
refrigeration equipment and direct sunlight.
Clearances — Refer to the ice machine installation
manual for clearances.
Front of ice machine to be flush with front of
dispenser — Some ice machines may overhang at the
back of the dispenser.
Drains — A separate drain line is required for the ice
machine, in addition to a drain line for the ice/beverage
dispenser.
Dispensers may require an adapter kit to install some
top-mounted ice machines. Contact your local distributor
for the correct adapter kit.
For full information about ice machine installation,
including clearances, plumbing lines, connections,
and electrical requirements, see the ice machine
installation manual.
Part Number 020003999 6/142-3
Installation InstructionsSection 2
Pre-installation Checklist
When installing any system, first make sure the major components are available. Generally the major components
necessary for an installation are:
Pre-mix System:
Post Mix System:
regulator set
CO
2
Product connectors for Figal tank
Gas connectors for Figal tank
Beverage dispenser
Beverage tubing
tank
CO
2
Figal beverage tanks
Stepless (Oetiker) clamps
CO2 regulator set
Beverage dispenser
Beverage tubing
tank
CO
2
Carbonator
Stepless (Oetiker) clamps
Chain for CO
Figal System also:
tank
2
Chain for CO
B-I-B System also:
B-I-B connectors
B-I-B regulator set
B-I-B rack
B-I-B syrup boxes
2-4
tank
2
Syrup connectors for Figal tank
Gas connectors for Figal tank
Figal syrup tanks
Bulk Syrup System also:
Syrup connectors for Bulk tank
Gas connectors for Bulk tank
Bulk syrup tanks
Part Number 020003999 6/14
Section 2Installation Instructions
6" (15.2 cm)
clearance
for ice machine
ice machine
6"
(15.2 cm)
6"
(15.2 cm)
6" (15.2 cm)
6" (15.2 cm)
DOUBLE CHECK
Do you have enough space to install the
dispenser or a dispenser and top mounted ice
machine?
Does top mounted ice machine (if utilized) have
a minimum of 6" (15.2 cm) clearance on all
sides?
Is the countertop level?
Can the countertop support the weight of the
dispenser, or the dispenser/ice machine
combination plus the weight of the stored ice?
ALSO CONSIDER THE LOCATION OF THE
FOLLOWING ITEMS BEFORE INSTALLATION
Water line
Drain
ADDITIONAL CHECKS FOR TOP MOUNTED ICE
MACHINE INSTALLATIONS
Location — Avoid placing the dispenser and/o r
ice machine near heat sources such as
radiators, ovens, refrigeration equipment and
direct sunlight.
Clearances — 6" (15.2 cm) clearance on all
sides of the ice machine is needed.
Front of ice machine to be flush with front of
dispenser — The front of the ice machine must
be flush with the front of the dispenser. When
the ice machine is flush with the front of the
dispenser , some ice machines may overhang at
the back of the dispenser.
Drains — A separate drain line is required for
the ice machine, in addition to a drain line for
the ice/beverage dispenser.
Dispensers may require an adapter kit to install
some top-mounted ice machines. Contact your
local distributor for the correct adapter kit.
Power outlet
Heating and air conditioning ducts
For full information about ice machine installation,
including plumbing line connections and electrical
requirements, see the ice machine installation
manual.
Part Number 020003999 6/142-5
Installation InstructionsSection 2
Backing Plate
to Be Inserted
into Side
Pocket of
Bulkhead
Screws
Screws
New Ice Baffle
Backing Plate
to Be Inserted
into Side
Pocket of
Bulkhead
Baffle, Manitowoc Ice Machine
Part #5007892
0.69"
(1.7 cm)
Ref.
6.32"
(16.0 cm)
Ref.
7.22"
(18.3 cm)
Ref.
Assembly
INSTALLING BAFFLE FOR ICE MACHINE
INSTALLATIONS
“S” Series Baffle
1. Remove both front panels.
2. Examine the ice machine to see if the machine has
four screws on the lower front plastic panels.
3. If there are screws, remove the m from the
countersunk holes on the front surface of the
machine, save the screws.
4. Install the deflector, using the four screws removed
in step three.
5. Four screws and two backing plates are in the kit.
6. If there are no screws on the ice machine (step 2),
pierce the thin plastic countersunk holes, install the
backing plates and install the deflector using the
screws from the kit.
7. Replace the front panels.
“Q” Series Baffle
1. Position baffle on top of water well with tab on the
front and the other tab inside the water well.
2. Mount the baffle on the left side of the ice machine
using the hole and screw provided.
“Q” Series Ice Machine
“S” Series Ice Machine
2-6
Part Number 020003999 6/14
Section 2Installation Instructions
! Warning
Important
!
Warning
! Warning
Electrical
GENERAL
All wiring must conform to local, state and national
codes.
MINIMUM CIRCUIT AMPACITY
The minimum circuit ampacity is used to help select the
wire size of the electrical supply. (Minimum circuit
ampacity is not the beverage/ice machine’s running amp
load.) The wire size (or gauge) is also dependent upon
location, materials used, length of run, etc., so it must be
determined by a qualified electrician.
ELECTRICAL REQUIREMENTS
Refer to Ice Machine Model/Serial Plate for voltage/
amperage specifications.
VOLTAGE
The standard voltage for MDH Series dispensers is
120VAC - 60Hz. A power cord is provided with 120VAC -
60Hz models only. MDH Series dispensers use a 1/7 hp
gearmotor.
MINIMUM CIRCUIT AMPERAGE CHART
Due to continuous improvements, this informatio n is
for reference only. Please refer to the dispenser
serial number tag to verify electrical data. Serial tag
information overrides information listed on this
page.
Grounding Instructions
Risk of electrical shock. Connect to a properly
grounded outlet only.
This appliance must be grounded. In the event of
malfunction or breakdown, grounding provides a path of
least resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with a cord
having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
Improper connection of the equipmentgrounding conductor can result in a risk of
electric shock. The conductor with insulation
having an outer surface that is green with or
without yellow stripes is the equipment
grounding conductor. If repair or replacement of
the cord or plug is necessary, do not connect
the equipment-grounding conductor to a live
terminal. Check with a qualified electrician or
serviceman if the grounding instructions ar e not
completely understood, or if in doubt as to
whether the appliance is properly grounded. Do
not modify the plug provided with the appliance
— if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
MDH-302/402
Dispensers
With Standard or 24"
Extended Merchandiser
(Non-crusher)
34" Extended
Merchandiser
(Non-crusher)
With Standard or 24"
Extended Merchandiser
(with Crusher)
34" Extended
Merchandiser
(with Crusher)
Voltage/Cycle
120/604.5 *
120/605.0 *
120/605.25 *
120/605.75 *
* Does not include carbonator motor.
Part Number 020003999 6/142-7
Minimum
Circuit Amps
Installation InstructionsSection 2
!
Warning
PUMP DECK WIRING
When using electric appliances, basic precautions
should always be followed, including the following:
a. Read all the instructions before using the
appliance.
b. To reduce the risk of injury, close
supervision is necessary when an
appliance is used near children.
c. Do not contact moving parts.
The supply cord is equipped with a three prong 5-15P.
When a Ground Fault Circuit Interrupter (GFCI) is
required by code, a breaker type protector must be
used. We do not recommend GFIC outlets as they are
known for more intermittent nuisance trips than panel
breakers. To ensure both the safety and proper
operation of this equipment, be certain th at the electrical
receptacle is a proper design so as to accept this plug,
ensuring that the carbonator assembly is properly
grounded.
d. Only use attachments recommended or
sold by the manufacturer.
e. Do not use outdoors.
f. For a cord-connected appliance, the
following shall be included:
• Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
• Unplug from outlet when not in use and
before servicing or cleaning.
• Do not operate any appliance with a
damaged cord or plug, or after the
appliance malfunctions or is dropped or
damaged in any manner. Contact the
nearest authorized service facility for
examination, repair, or electrical or
mechanical adjustment.
g. For a permanently connected appliance —
Turn the power switch to the off position
when the appliance is not in use and before
servicing or cleaning.
h. For an appliance with a replaceable lamp
— Always unplug before replacing the
lamp. Replace the bulb with the same type.
If the pump deck is to be installed in an area or
community whose local codes require permanent wiring,
the following procedure must be followed.
1. The three wires (white, black and green) must be fed
through the cable connector and brought into the
wiring compartment. The cable must be secured into
the connector.
2. The green wire from the cable must be connected to
the green screw that attaches to the inside panel of
the wiring compartment. Be sure to use a ring torque
terminal for connecting the wire to the screw.
3. The white wire from the cable must be joined to the
N terminal of the liquid level control board by a
suitable U.L. listed insulated cable connector.
4. The black wire from the cable must be joined to the
L1 terminal of the liquid level control board by a
suitable U.L. listed insulated cable connector.
i. For a grounded appliance — Connect to a
properly grounded outlet only. See
Grounding Instructions.
2-8
Part Number 020003999 6/14
Section 2Installation Instructions
Splash Panel
Plumbing
Diagram
Plumbing
Diagram
Water Supply
RECOMMENDED PLUMBING
The plumbing diagram is printed on a white vinyl label,
normally located above the inlet tubes for syrup and
water. The plumbing diagram label can be accessed by
removing the splash panel of the dispenser. The
plumbing diagram label explains which inlet coldplate
fittings supply which dispenser valves and water
manifolds.
The water supply must first be connected to the
carbonator pump (not shown) before plumbing to
connection “A” shown on plumbing diagram. The
carbonator pump deck must be within 6' (1.8 m) of the
dispenser for optimum performance. See B-I-B
installation diagram for system pressure settings.
A check valve must be installed in the water supply
line 3' (0.9 m) from the noncarbonated water
connection “PW”. Contact factory if not installed.
DIAGRAM LOCATION
PLUMBING
DIAGRAM
PLUMBING
DIAGRAM
Part Number 020003999 6/142-9
Installation InstructionsSection 2
MDH-302 LEFT-HAND SIDE
SERVEND RECOMMENDED PLUMBING
2-1-1-2 FLEX
LEFT TO RIGHT
POST-CHILL
FLEX-MANIFOLD
PRE-CHILL
INLET LINES
* EXTERNALLY CARBONATED UNITS:
CARBONATOR IS REPLACED BY
A BY-PASS TUBE
NOTE: SYRUP LINES NOT SHOWN
NOTE: INTERNALLY CARBONATED UNITS - FROM CARBONATOR PUMP TO CARBONATOR LOCATED ON UNIT
EXTERNALLY CARBONATED UNITS - FROM EXTERNAL CARBONATOR TO MANIFOLD
PAR T
#5011802-0
C
ARB
WATER
(A)
SEE NOTE
PLAIN
WATER (C)
SYRU
P
#
8
SYRUP #9
SYRUP
#
10
SYRUP #11
S
YRUP #12
SYRUP #7
INTERNALLY CARBONATED UNITS:
A. PLAIN WATER TO THE CARBONATOR
B. CARB WATER FROM INTERNAL
CARBONATOR TO FLEX-MANIFOLD
C. PLAIN WATER TO FLEX-MANIFOLD
FOR ASSISTANCE
CALL (812) 246-7000
IN
OUT
INTERNAL
CARBONATOR
TANK
MDH-302 RIGHT-HAND SIDE
SERVEND RECOMMENDED PLUMBING
2-1-1-2 FLEX
LEFT TO RIGHT
POST-CHILL
FLEX-MANIFOLD
PRE-CHILL
INLET LINES
* EXTERNALLY CARBONATED UNITS:
CARBONATOR IS REPLACED BY
A BY-PASS TUBE
NOTE: SYRUP LINES NOT SHOWN
NOTE: INTERNALLY CARBONATED UNITS - FROM CARBONATOR PUMP TO CARBONATOR LOCATED ON UNIT
EXTERNALLY CARBONATED UNITS - FROM EXTERNAL CARBONATOR TO MANIFOLD
PAR T
#5011803-1
SYRUP #1
SYRUP #2
SYRUP #4
SYRUP #5
SYRUP #6
PLAIN
WATER
(C)
CARB WATER (A)
SEE NOTE
SYRUP #3 -
VARIETY VLV
*OPTIONAL*
VAR IE TY VALV E ON #3
1-WATER
(THRU COLD PLATE)
4-SYRUP
(THRU COLD PLATE)
2-SYRUP
(AMBIENT)
3 -SYRUP
(AMBIENT)
INTERNALLY CARBONATED UNITS:
A. PLAIN WATER TO THE CARBONATOR
B. CARB WATER FROM INTERNAL
CARBONATOR TO FLEX-MANIFOLD
C. PLAIN WATER TO FLEX-MANIFOLD
FOR ASSISTANCE
CALL (812) 246-7000
IN
OUT
INTERNAL
CARBONATOR
TANK
MANIFOLD TO CHANGE TO CARBONATED
OR NON-CARBONATED WATER
VALVES
CARB
WATER
5010331-2
5,6431,2
PLAIN
WATER
MDH-302 12 VALVE PLUMBING DIAGRAM
MDH-302 12 VALVE FLEX MANIFOLD (1 PER SIDE)
2-10
Part Number 020003999 6/14
Section 2Installation Instructions
COLD CARB MDH-402 16 VALVE
SERVEND RECOMMENDED PLUMBING
2-1-1-1-3 FLEX
LEFT TO RIGHT
MANIFOLD
CARBONATOR
COLDPLATE
MANIFOLD
CARBONATOR
COLDPLATE
INLET LINES
NOTE: SYRUP LINES NOT SHOWN
5010860-0
NOTE: SYRUP LINES NOT SHOWN
5010859-0
PLAIN WATER A
(TO CARBONATOR
FROM CARB PUMP)
PLAIN WATER A
(TO CARBONATOR
FROM CARB PUMP)
SYRUP #9
SYRUP #11
SYRUP #12
SYRUP #13
SYRUP #14
SYRUP #15
SYRUP #16
PLAIN WATER (B)
SYRUP #10
A. PLAIN WATER TO THE CARBONATOR
B. PLAIN WATER TO MANIFOLD
C. CARB WATER TO MANIFOLD
A. PLAIN WATER TO THE CARBONATOR
B. PLAIN WATER TO MANIFOLD
C. CARB WATER TO MANIFOLD
FOR ASSISTANCE
CALL (812) 246-7000
COLD CARB MDH-402 16 VALVE
SERVEND RECOMMENDED PLUMBING
INLET LINES
PLAIN WATER (B)
SYRUP #2
SYRUP #3
SYRUP #4
SYRUP #5
SYRUP #6
SYRUP #7
SYRUP #8
SYRUP #1
FOR ASSISTANCE
CALL (812) 246-7000
LEFTRIGHT
MANIFOLD TO CHANGE TO CARBONATED
OR NON-CARBONATED WATER
VALVES
CARB
WATER
5010131-2
67,8541,2,3
PLAIN
WATER
MDH-402 16 VALVE PLUMBING DIAGRAMS
MDH-402 16 VALVE FLEX MANIFOLD (1 PER SIDE)
Part Number 020003999 6/142-11
Installation InstructionsSection 2
LEFTRIGHT
MDH-402 20 VALVE PLUMBING DIAGRAM
COLD CARB MDH-402 20 VALVE
SERVEND RECOMMENDED PLUMBING
A. PLAIN WATER TO THE CARBONATOR
3-1-2-1-3 FLEX
LEFT TO RIGHT
MANIFOLD
COLDPLATE
FOR ASSISTANCE
CALL (812) 246-7000
INLET LINES
PLAIN WATER A
PLAIN WATER (B)
(TO CARBONATOR
FROM CARB PUMP)
SYRUP #11
SYRUP #13
SYRUP #14
SYRUP #12
MDH-402 20 VALVE FLEX MANIFOLD (1 PER SIDE)
B. PLAIN WATER TO MANIFOLD
C. CARB WATER TO MANIFOLD
CARBONATOR
NOTE: SYRUP LINES NOT SHOWN
SYRUP #15
SYRUP #16
SYRUP #17
SYRUP #18
5010862-0
SYRUP #19
SYRUP #20
COLD CARB MDH-402 20 VALVE
SERVEND RECOMMENDED PLUMBING
3-1-2-1-3 FLEX
LEFT TO RIGHT
FOR ASSISTANCE
CALL (812) 246-7000
PLAIN WATER A
(TO CARBONATOR
PLAIN WATER (B)
FROM CARB PUMP)
SYRUP #1
MANIFOLD
COLDPLATE
INLET LINES
SYRUP #3
SYRUP #2
SYRUP #4
A. PLAIN WATER TO THE CARBONATOR
B. PLAIN WATER TO MANIFOLD
C. CARB WATER TO MANIFOLD
CARBONATOR
NOTE: SYRUP LINES NOT SHOWN
SYRUP #5
SYRUP #6
SYRUP #7
SYRUP #8
SYRUP #9
5010859-0
SYRUP #10
MANIFOLD TO CHANGE TO CARBONATED
OR NON-CARBONATED WATER
VALVES
78,9,105,641,2,3
CARB
WATER
PLAIN
WATER
5010676-0
2-12
Part Number 020003999 6/14
Section 2Installation Instructions
Rear of Unit
A
To Drain
90° Elbow Fitting
Radiator Clamp
Flexible Tubing
Straight Fitting
Radiator Clamp
Holes for beverage lines
Drainage Through BottomDrainage Through Back
Rear View
Radiator Clamp
Holes for drain pan drain
Flexible Tubing
CO2 System
ROUTING INTERNAL CARB TANK PURGE TUBE
Some models are equipped with an internal carbonation
tank. These models require that the purge/pressure
relief tubing be routed to a drain.
1. Remove the splash panel.
2. Uncoil tubing and route between the front of the
dispenser and the drain pan.
3. Depending on drain location route the tubing
through the tubing bundle cutout or out the back of
the dispenser.
4. Verify the tubing is not kinked and then secure
tubing to maintain a minimum 1" (2.5 cm) air gap at
the drain. Follow any applicable local or national
codes.
DRAINS
Part Number 020003999 6/142-13
Installation InstructionsSection 2
Important
Important
Step by Step Installation
GENERAL
MDH series dispensers have a stainless steel cabinet
and lighted merchandiser standard.
Beverage valves, coldplate connections, drain connections
and electrical components are front serviceable.
CAPACITIES
DispenserValvesIce Storage
MDH-30210 or 12300 lbs
MDH-302 w/Extended
Merchandiser
MDH-40216 or 20400 lbs
MDH-402 w/24" Extended
Merchandiser
MDH-402 w/34" Extended
Merchandiser
10 or 12300 lbs
16 or 20400 lbs
16 or 20400 lbs
SPECIFICATIONS CHART
MIN.MAX
Incoming Plain
Water Pressure
Plain Water
Pressure to Carb
Tank
Ambient
T emperature
CO
Pressure
2
(Primary)
Electrical1 15V/60 Hz/1 230V/50-60 Hz/1
Normal60 psi*
Diet40 psi*
B-I-B (Secondary)75 psi or according to line run
Flavor Shots30 psi or according to line run
* This is the optimal pressure. For high foam, decrease the pressure,
for spitting/popping, increase the pressure.
40 psi dynamic70 psi static
55 psi65 psi
40°F
(4°C)
90 psi100 psi
Pre-mix Pressure
105°F
(41°C)
UNIT INSTALLATION
1. Place the dispenser in the desired loca tio n.
NOTE: The unit must be placed and operated in a
horizontal, level position. This unit is not suitable for
areas cleaned with a water jet, pressure washers or
water hoses.
2. Run the beverage lines and water lines; make sure
to install the water connections to the proper inlets.
Connection “A” comes from the brass carbonator
pump and connection “B” is the plain water supply.
3. Install plumbing drains and insulate.
4. Fill bin with ice.
5. Set flexible manifold for correct drink settings.
6. Turn water supply on to the dispense r.
7. Purge air from the carbonator tank. Lift the pressure
relief valve tab on the carbonator tank until water
comes out of the relief valve.
8. Connect the pump deck control lead to the pump
motor.
9. Connect power supply cords. (There are 2 cords
that need to be connected to a 115V power supply.)
10. Brix beverage valves.
SYSTEM PRESSURES
1. Incoming tap water - must be at a minimum
dynamic pressure of 40 psi and maximum static
pressure of 70 psi.
If incoming water pressure is under 40 psi dynamic,
a water booster is recommended. If incoming water
pressure is over 55 psi, a water regulating valve is
recommended.
NOTE: For water booster setups, connect directly to the
incoming water to the unit. A regulator may be n eeded to
maintain 40 - 55 psi to the carb onator or water may be
routed around the booster to the carbonator. If water
pressure is too high to the carbonator, poor drink
carbonation can result.
Water boosters are preset to turn on at 65 psi and
off at 85 psi.
2. B-I-B pressure gauge must be set for 75 psi or
according to your line run.
-Ambient systems must be set at 90 psi to 105 psi.
NOTE: For models with flavor shots you want to achieve
0.5 oz (14.787 cc) per second dispense, adjust
secondary regulator or flow controls accordingly.
2-14
Part Number 020003999 6/14
Section 2Installation Instructions
Drain Pan
ADA Ribbon
Cable
ADA Harness
ADA Box
Ribbon
Connector
Valve Mount
Cap
Important
ADA
Harness
ADA Wire
Harness Clip
ADA Box
Ribbon Cable
Connected
ADA Cables
Drain Pan
ADA Box
ADA Box
ADA KEY PADS
These instructions are for installations with this option.
1. Remove power from the unit.
Merchandiser Removal
2. Remove the medallion from merchandiser to gain
access to the area above the valve mount cap.
Medallions are removed through the top of st andard
merchandisers and either side of the extended
merchandisers.
Splash Panel Removal
3. Remove the splash panel from the unit by removing
the two (2) Phillips head screws holding it in place.
ADA Wiring
NOTE: Follow these instructions for the right and left
sides of the unit.
4. Route the ADA ribbon cable under the drain pan.
6. Connect the ADA ribbon cable to the ADA wire
harness that is fastened to the foam front by a wire
clip.
7. Neatly tuck in and take up any slack remaining in the
ADA ribbon cable so it will not be in the way of any
moving parts or panels when they are placed back
on the unit.
Drain Pan & ADA Key Pad Box
8. Attach the drain pan to the unit.
5. Locate the ADA harness, units with a crusher it will
be on the left of the ice chute, non-crusher units will
be on the right. Continue routing the ADA cable
behind the valve mount cap up towards the ADA
harness.
Part Number 020003999 6/142-15
9. Center the ADA Key Pad Box with the unit in front of
the drain pan and secure into place.
If mounting the ADA Box directly in front of the drain
pan on the countertop, leave a minimum of 1"
(2.5 cm) space between the bottom edge of the
drain pan and the ADA Box to allow space for drain
pan removal.
10. Apply corresponding drink labels to the ADA key
pads.
NOTE: If buttons are not used, they will be blanked out.
The Cubed/Crushed buttons are only utilized on units
configured with the Selectable Ice feature.
(See ADA Key Pad Matrix Page 2-16)
Installation InstructionsSection 2
12345678910
12
20 Valve Dispensers
345678910
Cubed Crushed
Cubed Crushed
12345678910
11121314151617181920
Cubed Crushed
Cubed Crushed
Important
ADA Key Pad Matrix
Cubed Crushed12 Valve Dispensers
Cubed Crushed
123 4 56
123456 78910
1234 5678
12345678910
Cubed Crushed
Cubed Crushed16 Valve Dispensers
Cubed Crushed
789101112
123456 78910
910111213141416
12345678910
Cubed Crushed
Cubed Crushed
Cubed Crushed
Finish Installation
11. Put the splash panel and merchandiser back onto
the unit and reinstall the screws that hold them in
place.
NOTE: Restore power to the unit.
STARTING YOUR BEVERAGE SYSTEM &
DISPENSER
Upon completion of the beverage dispenser and/or
system installation, all tubing, dispenser and system
components must be cleaned and sanitized prior to use.
NOTE: At installation, equipment, dispensers and tubing
get moved through many environments, dirt, dust,
chases, insulation, drywall, etc. It is an important
procedure and best practice to address cleaning to
deliver the best quality drink to your customer.
Clean and sanitize the water and syrup circuits
according to instructions provided in this manual.
Clean and sanitize the dispenser components
according to instructions provided in this manual.
Seal to countertop when no legs are u sed with the
unit. Consult and use local health codes if a
discrepancy occurs between this manual and your
local health codes.
2-16
Part Number 020003999 6/14
General System Overview
CO
2
1800
75
SYRUP
2
CO
SYRUP
60
Dispenser
Tap Water
1
Tap Water
3
Cylinder
2
CO
2
Internal Carbonation
MDH Series
Beverage Dispensing System
Bag-In-Box
4
Carton
Syrup
Syrup Pump
BIB
Countertop
show the basic operation of the
This is a simplified schematic to
beverage system.
NOTE:
Carbonated/Non-carbonated
Beverage Manifolds
Carbonator Tank
Section 3
Operation
Typical Internal Carbonation Beverage Dispensing System
Typical MDH Ambient
System Overview
Typical External Carbonation (Ambient) Beverage Dispensing System
Part Number 020003999 6/143-1
Tap Water
1
Tap Water
5
Carbonator
Tank
3
CARBONATED WATER
NON-CARBONATED WATER
CO
2
2
CO
SYRUP
1800
Cylinder
2
NOTE:
This is a simplified schematic to
show the basic operation of the
beverage system.
Dispenser
w/Coldplate
SYRUP
90100
60
CO
2
CO
Countertop
BIB
Syrup Pump
Bag-In-Box
Syrup
SYRUP
2
SYRUP
Carton
4
OperationSection 3
PLAIN WATER
TO MANIFOLD
(NON-INSULATED)
COLD WATER TO
CARBONATOR TANK
(INSULATED)
CARBONATED WATER
TO MANIFOLD
(INSULATED)
PLAIN WATER TO
MANIFOLD
(NON-INSULATED)
NON-CARBONATED WATER
TO WATER INLETS ON UNIT
(NON-INSULATED) FROM
CARBONATOR PUMP
REGULATOR
50-55 PSI
FOR TANK PRESSURES
REFER TO MANUAL
FOR SPECIFICATIONS
CARB TANK PLUMBING CHANGED
TO A TEE FITTING ON UNITS WITH
SERIAL NUMBER 610115880 AND UP
MUNICIPAL WATER SUPPLY
FILTRATION
SYSTEM
B.I.B. SET TO
60 PSI
DWG. NO. 020005877 REV 1
CUT-IN 70 PSI
CUT-OUT 100 PSI
BOOSTER SYSTEM
CO2 REGULATOR
FIXED AT 75 PSI
FITTING NOT USED
INSTALL 3/8 CAP NUT
PART # 3094 AND
WASHER 1701115
WATER FROM BOOSTER
TO PUMP INLET
CO
2
SUPPLY
100 PSI MIN.
COLD CARBONATION DECK
NON-CARBONATED WATER
TO WATER INLETS ON UNIT
(NON-INSULATED) FROM
CARBONATOR PUMP
NOTES:
- COLD CARBONATION DECK MUST
BE WITHIN 10 FEET OF UNIT TO
FUNCTION PROPERLY.
- COLD CARBONATION DECK MUST
BE PLACED ON A LEVEL SURFACE.
- COLD CARBONATION DECK REQUIRES
BOOSTER SYSTEM IF SUPPLY DYNAMIC WATER
PRESSURE IS BELOW 40 PSI, OR, IF TWO
UNITS ARE INSTALLED ON THE SAME
WATER LINE.
- FILTRATION SYSTEM SHOULD BE PLACED
AFTER BOOSTER PUMP.
(PER CUSTOMER SPECIFICATIONS)
- ITEMS HAVE BEEN REMOVED FOR CLARITY
-12 VALVE UNIT IS SHOWN
MDH-302
NON-CARBONATED WATER
TO WATER INLETS ON UNIT
(NON-INSULATED) FROM
CARBONATOR PUMP
COLD WATER TO
CARBONATOR TANK
(INSULATED)
MDH-302 Cold Carbonation System
Typical MDH-302 Cold Carbonation Beverage Dispensing System
3-2
Part Number 020003999 6/14
Section 3Operation
Y
MDH-402 Cold Carbonation System
PLAIN WATER
TO MANIFOLD
(NON-INSULATED)
NON-CARBONATED WATER
TO WATER INLETS ON UNIT
(NON-INSULATED) FROM
CARBONATOR PUMP
NOTES:
- COLD CARBONATION DECK MUST
BE WITHIN 10 FEET OF UNIT TO
FUNCTION PROPERLY.
- COLD CARBONATION DECK MUST
BE PLACED ON A LEVEL SURFACE.
- COLD CARBONATION DECK REQUIRES
BOOSTER SYSTEM IF SUPPLY WATER
PRESSURE IS BELOW 40 PSI, OR, IF TWO
UNITS ARE INSTALLED ON THE SAME
WATER LINE.
- FILTRATION SYSTEM MAY BE PLACED
BEFORE BOOSTER PUMP.
(PER CUSTOMER SPECIFICATIONS)
- ITEMS HAVE BEEN REMOVED FOR CLARITY
-12 VALVE UNIT IS SHOWN
5010863-2
MDH-402
PLAIN WATER
TO MANIFOLD
(NON-INSULATED)
CARBONATED WATER
TO MANIFOLD
(INSULATED)
COLD WATER TO
CARBONATOR TANK
(INSULATED)
NON-CARBONATED WATER
TO WATER INLETS ON UNIT
(NON-INSULATED) FROM
CARBONATOR PUMP
CO2 REGULATOR
FIXED AT 75 PSI
CARBONATED WATER
TO MANIFOLD
(INSULATED)
COLD WATER TO
CARBONATOR TANK
(INSULATED)
CO2 SUPPLY
100 PSI MIN.
FOR TANK PRESSURES
REFER TO MANUAL
FOR SPECIFICATIONS
REGULATOR
50-55 PSI
WATER FROM BOOSTER
TO PUMP INLET
COLD CARBONATION DECK
CUT-IN 70 PSI
CUT-OUT 100 PSI
FILTRATION
SYSTEM
BOOSTER SYSTEM
BIB SET TO
60 PSI
MUNICIPAL
WATER SUPPL
Typical MDH-402 Cold Carbonation Beverage Dispensing System
Part Number 020003999 6/143-3
OperationSection 3
Merchandiser
Nozzles
Key Switch
Drain Pan Grid
Drain PanSplash Panel
Nozzles
Ice Chute
(Crushed Ice on icepic™)
Nozzles
Selectable Ice on Units
with this Option
RECOMMENDED ICEOTHER ICE SIZES AND SHAPES
Dice
7/8" x 7/8" x 7/8"
(2.2 x 2.2 x 2.2 cm)
Half Dice
3/8" x 1-1/8" x 7/8"
(1.0 x 2.9 x 2.2 cm)
Contour
3/8" x 1-1/4" x 1-1/4"
(1.0 x 3.2 x 3.2 cm)
Mini
7/8" Dia. x 3/4" Long
(2.2 cm Dia. x 1.9 cm Long)
Gourmet-Small
1" Dia. x 3/4"
(2.5 cm Dia. x 1.9 cm)
Crescent Cube
0.75"
(1.9 cm)
0.38"
(1.0 cm)
1.13"
(2.9 cm)
1
RED
NO
2
3
6
4
5
COM NC
Component Identification
Sequence of Operation
ICE RECOMMENDED FOR DISPENSING
Dispensers are designed to dispense hard, cube ice up
to one-inch square. The ice shapes and sizes listed
above are recommended for dispensing. Warm “Super
Cooled” Ice Before Dispensing: “Super Cooled” ice is not
recommended for dispensing. “Super Cooled” ice is ice
that has been stored in freezers below 32°F. If it is
necessary to temporarily use “Super Cooled” ice, allow
the ice to warm at room temperature for 25 to 30
minutes before placing the ice in the dispenser.
NOTE: Manitowoc Half Dice Ice has been shown to give
the best performance in the icepic™ dispenser.
Hoshizaki America, Inc., ice machines with cresent-style
shape cubes are compatible with this dispenser but not
recommended.
3-4
NON-ADJUSTABLE AGITATION TIMER
The timer is non-adjustable and is set to agitate the ice
for 3 seconds every 3.5 hours. Activating the dispenser
will reset the timer. After 3.5 hours of non-use, the timer
will energize the dispenser motor.
The LED tells the technician in which mode the timer is
operating. Rather than a jumper pin, this timer has a
female spade connector that must be connected to
terminal number 6.
When this jumper is in place, the LED will blink at one
second intervals, this is the run mode.
When the jumper is open, the LED will flash every
0.4 second. This is the test mode and the timer will cycle
every 55 seconds in test mode. If the timer is left in test
mode, it will automatically reset to run mode.
Part Number 020003999 6/14
Section 3Operation
ICE STORAGE AND DISPENSING
As the customer presses the rocking chute, the arm at
the top left rear of the chute pushes upward on the door
lock. The door opens until it contacts the stops in the
mounting brackets. The plastic arm on the ice ch ute also
activates the lever of the ice dispensing switch. When
activated, the micro switch starts the gear motor. The
gear motor turns the paddle wheel and agitator arm.
The paddlewheel carries ice. Periodic agitation is
standard on the 30" and larger dispensers. During
periodic agitation, the paddle wheel and agitator turn for
approximately three seconds every three and one halfhours. The door lock prevents ice from being dispensed
during the agitation cycle.
Rocking Chute Ice Dispensing
As the customer presses the rocking chute, the arm at
the top left rear of the chute pushes upward on the door
lock. The door opens until it contacts the stops in the
mounting brackets. The plastic arm on the ice ch ute also
activates the lever of the ice dispensing switch. When
activated, the micro switch starts the gear motor. The
gear motor turns the paddle wheel and agitator bar.
Crushed Ice Dispensing
As a customer presses the ice chute the rocking chute
door lifts and actuates micro switch which initiates the
crushed ice dispensing process. When activated, the
micro switch starts the gear motor and ice crusher
motor. Th e gear motor turns the p addle wheel and U-bar
agitator. The paddle wheel carries ice to the crusher
assembly. Once the ice reaches the crusher housing,
four stationary blades and three rotating blades crush
the ice and push it through the opening in the ice crusher
housing. The crushed ice then falls through the opening
into the ice chute, and into the customer’s cup.
Selectable Ice Sequence of Operation
As a customer presses the ice chute or pushes the
sanitary lever towards the unit with their cup, with
“crushed” selected on the ice selection pad, the rocking
chute door lifts and actuates micro switch which initiates
the crushed ice dispensing process. The micro switch is
activated when the lever is approximately 1/4 inch from
reaching the splash panel of the unit. When activated,
the micro switch starts the gear motor and ice crusher
motor. Th e gear motor turns the p addle wheel and U-bar
agitator. The paddle wheel carries ice to the crusher
assembly. Once the ice reaches the crusher housing,
four stationary blades and three rotating blades crush
the ice and push it through the opening in the ice crusher
housing. The crushed ice then falls through the opening
into the ice chute, and into the customer’s cup. If the
merchandiser is removed, no power is available to the
crusher or gear motor and no ice can be crushed an d/or
dispensed.
CARBONATION
The purpose of the carbonator is to take regular tap
water at street water pressure (minimum 20 PSI,
maximum 80 PSI, dynamic or flowing pressure), 1/2"
water line and increase the water to beverage system
pressure (usually 100 PSI). This water is then combined
with the CO
same pressure, the CO
gas. Because the water and gas are at the
2
will dissolve into the water.
2
Chilling the mixture before dispensing will assist in
locking the carbon dioxide into the water. After
dispensing, the CO
The CO
will gradually leave the liquid due to pressure
2
may be unlocked from the liquid.
2
and temperature changes.
Components
The components of the carbonator are: water pump, an
electric motor to operate the pump, carbonator tank
where the water and CO
mix, and a water level control.
2
Operation
Carbon Dioxide (CO
) leaves the storage tank and
2
arrives at the carbonator tank through the gas inlet.
Water supply enters the carbonator pump inlet at regular
street water line pressure (minimum 20 PSI, maximum
80 PSI, dynamic or flowing pressure). The water pump
increases the pressure of the water, which allows the
water to flow into the carbonator tank. The CO
and the
2
water mix together in the carbonator to produce the
carbonated water that is then sent to the soda dispenser.
The agitation of the water and CO
together in the tank
2
under high pressure creates the soda water. The quality
of carbonation (percent of CO
mixed in the water)
2
increases as the water temperature decreases and
exposure time increases.
The water level in the carbonator tank is controlled by a
water level control in the tank. This control turns the
pump motor off and on to maintain a preset level of liqu id
in the tank. The water level control may be electronic
probes or a mechanical float.
Part Number 020003999 6/143-5
OperationSection 3
From Water Supply
T o Non-carbonated Water Inlet Barb
Water to Carbonator Pump
Filter
Water Regulator 40-70 PSI
Booster System (If Required)
To CO
2
Manifold (B-I-B
Pumps) from
CO
2
Supply
70 PSI
To Syrup Inlet
Barbs on Unit
T o B-I-B Pumps
from B-I-B
To B-I-B
Pump
B-I-B
Syrup Delivery System
Your syrup location can vary depending on the volume
of beverages served and ease of accessibility. Your
beverage system may sit in a back storage room or
under the counter of the dispenser. Configurations are
almost limitless. Check the temperatures expected for
Back Room Package
the storage location. Adverse temperatures can affect
the storage and quality of beverage products. It is
recommended the temperature of storage location
should not fall below 40°F (4°C) or rise above 90°F
(32°C).
1. Incoming tap water - should be at a minimum
dynamic pressure of 40 psi and maximum static
pressure of 70 psi.
2. Carbonator water pump motor - Powers the water
pump. The water pump motor is part of the
carbonator pump deck.
3. Carbonator water pump - Pumps tap water into the
carbonator tank. The water pump is part of the
carbonator . The incoming water for the carbonator
must be first run through the pump before
connecting to the proper cold plate inlet.
4. Internal/external carbonator tan k - Combines CO
gas and tap water to form carbonated water. The
“carbonator” is the carbonator tank, water pump and
water pump motor.
5. CO
cylinder - Holds highly pressurized carbon
2
dioxide (CO
). The CO2 cylinder is a steel or
2
aluminum cylinder tank. CO
gas flows through the
2
primary pressure regulator.
3-6
6. B-I-B pressure gauge - Set for 75 psi. Indicates
CO
pressure going to B-I-B pumps.
2
7. Primary pressure regulator - Lowers the CO
pressure, to 100 psi, so the CO
proper pressure to enter the carbonator regulator.
8. Lowered outgoing pressure - Set for 75 psi.
Gauge indicates lowered outgoing pressure from the
CO
cylinder after being routed through the primary
2
pressure regulator at 100 psi.
9. Secondary pressure regulator - Lowers the CO
gas pressure before the CO
2
pump. CO
10. Syrup pump - Draws syrup out of the Bag-In-Box
syrup package. Syrup flows through the syrup lines
to the dispenser for chilling, then dispensing. There
is a syrup pump for each Bag-In-Box syrup system.
11. Bag-In-Box syrup cartons - Box which contains a
plastic bag, filled with syrup.
gas will be at the
2
gas flows to the syrup
pressure activates the syrup pump.
2
2
Part Number 020003999 6/14
gas
2
2
Section 3Operation
Carbonated Water to Dispenser
3/8" Syrup Lines to
Dispenser
Incoming
Water
Carbonator
100 psi
CO
2
Soda Water
Pump
Racking
Regardless if you are working on a B-I-B or Figal
system, a place will be designated for placement of the
product. A rack (or shelf) system affords systematic
placement and complete usage of the beverage p aid for.
The B-I-B rack allows the boxes to lay properly for syrup
dispersal. Please check with your B-I-B syrup supplier.
Some boxes must be slightly tilted down, while others
may be in virtually any position. The Figal tank rack
keeps the newer and full tanks organized at one end of
the beverage line with the partial tanks at the othe r.
B-I-B
The Bag-In-Box system refers to a plastic disposab le
bag. The B-I-B normally contains 5 gallons of syrup,
however some locations offer 2-1/2 gallon B-I-B units.
This plastic bag is then held inside a cardboard or other
container. B-I-B systems are for post-mix applications
only .
Pumps
The syrup in a B-I-B system is delivered to the beverage
system through gas operated pumps. These pumps
extract the syrup out of the bags, forcing the syrup
throughout the system.
Auto Bag Selectors
These are used on higher volume B-I-B systems where
two or more bags of the same product are connected to
one pump and one system. An auto bag selector is
essentially a valve that automatically changes from one
bag (or series of bags) to another bag (or series of bags)
of syrup as the bags empty, allowing a constant flow of
product.
FIGAL SYSTEM
Figal refers to the stainless steel tanks of pre-mix
beverage or post-mix syrup. A small CO
tank pushes
2
the beverage out of the figal tank.
Tanks
The stainless steel Figal beverage tanks are easy to
store and connect. When using the Figal tanks:
•Use a gas connector for the inlet fitting of the tank.
•Use a syrup connector for the outlet fitting of the
tank.
•If more than one Figal tank is connected in series,
when changing tanks, remove the tank closest to the
original gas inlet while adding the new tank to the
connector closest to the syrup outlet.
Part Number 020003999 6/143-7
Most Figal tanks have a self-closing valve on the tank as
well as the gas and syrup connectors. This allows the
operator of the system to change tanks without h aving to
shut down the entire system. With this type of connector ,
push down on the connector while pulling u p on the snap
ring around the opening of the connector. Then simply
pull the connector off the tank.
OperationSection 3
Door
Stops
Door Lock
Door
Ice
Delivery
Switch
Door
Stops
Door
Door Lock
1/16" to
1/4"
Tab
Switch Arm
Operation Checks & Adjustments
ICE DELIVERY SWITCH ADJUSTMENT
To properly adjust the switch, first unplug the power cord
to the unit then remove the merchandiser. This will give
you access to the ice delivery switch located on the left
side of the rocking chute.
Begin by observing the chute while slowly pushing
against the rocking chute. When the ice delivery switch
clicks, measure the distance from the door stops on the
rocking chute bracket to the door . The distance between
the two must be no more than 1/4" (0.64 cm), but no less
than 1/16" (0.16 cm).
CRUSHED OR CUBED DEFAULT
For MDH Models equipped with Selectable Ice Modules,
this selectable ice option will allow the unit to always
default to either cube or crushed ice or remain at the last
selection. This only applies to control boards 020000875
Rev 7 and up.
How to Set Cube Default
1. Power on the unit by plugging in receptacle and
holding the CUBE button at the same time. CUBE
will flash 2 times. Unit will now change to cube ice
10 seconds after CRUSHED is selected.
How to Set Crush Default
2. Power on the unit by plugging in receptacle and
holding the CRUSHED button at the same time.
CRUSHED will flash 2 times. Unit will now change to
crushed ice 10 seconds after CUBE is selected.
How to Set Last Selection Default
3. Power on the unit by plugging in receptacle and
holding CUBE and CRUSHED at the same time.
CUBE and CRUSHED will flash 2 times. Unit will
now remain in selection of last request.
NOTE: If power is lost to the unit and then powered up
again the unit will retain the last setting and not return to
factory settings.
The left side of the rocking chute has a tab that pushes
up on the ice delivery switch. To adjust it, use needle
nose pliers and bend the arm of the switch up or down in
order to change the point where the tab makes contact
with the switch arm.
3-8
AGITATION TIMER OPERATIONAL CHECK
For MDH Models equipped with Selectable Ice Modules
there is a Selectable (CRUSHED and CUBE) ice
agitation timer test mode:
1. Press and hold CUBE for over 1 second.
2. While holding CUBE, press CRUSHED three (3)
times. All LEDs will flash indicating test mode.
3. While in the test mode, the agitator motor will cycle
three (3) times, 3 seconds ON and 10 seconds OFF.
4. After the test mode is complete the unit will
automatically reset to the run mode.
NOTE: To disable the tes t mo de bef or e th e th re e (3 )
cycles are complete, press the CUBE button.
Part Number 020003999 6/14
Section 4
!
Caution
! Warning
!
Warning
Maintenance
Cleaning
DAILY CLEANING
All cleaning must meet your local health department
regulations. The following cleaning instructions are
provided as a guide.
Use only warm soapy water to clean the exterior of
the tower. Do not use solvents or other cleaning
agents. Do not pour hot coffee into the drain pan.
Pouring hot coffee down the drain pan can
eventually crack the drain pan, especially if the
drain pan is cold or still contains ice.
Electric Shock Hazard
Unplug unit before servicing or cleaning.
When using cleaning fluids or chemicals, rubber
gloves and eye protection must be wor n.
Clean the dispensing valves:
6. Remove nozzles and diffusers from beverage
valves.
Nozzle Removal
7. Rinse nozzle and diffuser with warm, clean water.
8. Clean nozzles and diffusers with soapy water and a
soft bristle brush.
9. Clean the underside of the beverage valves with
warm, soapy water. Rinse with clean damp towel.
10. Replace nozzles and diffusers on valves.
11. Turn on the key switch.
Clean the exterior and drain pan:
1. Turn off the key switch located on either right or left
side of the unit.
2. Lift the grid and remove it from the drain pan.
3. Using mild soap, warm water and a clean cloth, wipe
the drain pan and splash panel. Then, rinse with
clean, warm water. Allow plenty of warm (not hot)
water to run down the drain of the drain pan, to
remove syrup residue that can clog the drain
opening.
4. Wash the grid, then rinse with clean water. Place the
grid back in the drain pan.
5. Wash all exterior surfaces of the unit with warm
water and a clean cloth. Wipe again with a clean, dry
cloth.
Part Number 020003999 6/144-1
MaintenanceSection 4
! Warning
!
Warning
MONTHLY CLEANING
Unplug unit before servicing or cleaning ice bin.
Ice bin contains part s tha t can move at any time and
will cause injury if hands are in the way.
When using cleaning fluids or chemicals, rubber
gloves and eye protection must be worn .
Clean and sanitize the ice bin:
1. Unplug unit and remove all ice from the ice bin.
2. Mix a solution of mild detergent to clean the
dispenser bin and components.
3. Wash the ice bin using a sponge and the mild
detergent solution.
4. Using the mild detergent solution and a soft bristle
brush or clean cloth, clean the following dispenser
parts:
•Entire bin
•Paddle wheel
•Paddle wheel area
•Agitator
•Paddle wheel pin
•Ice chute
•Rear bushing
•Motor shaft
•Strip lids (where applicable)
5. Rinse all the parts in clean, running water.
6. Prepare 2 gallons of sanitizing solution by mixing
1/2 ounce of household bleach (that contains 5.25 %
sodium hypochlorite) with 2 gallons of 120°F (49°C)
water. The mixture must not exceed 100 PPM of
chlorine. Or mix a solution of any approved sanitizer ,
following the directions for mixing and applying the
sanitizer.
7. Sanitize the ice bin and cold plate with the sanitizing
solution for at least 10 seconds.
8. Allow to air dry. Do not rinse.
Re-assembling the dispenser parts:
9. Re-assemble parts in the following order:
•Bin liner
•Paddle wheel
•Agitator
•Paddle wheel pin
•Ice chute
•Merchandiser
10. Hand tighten all knurled fasten e rs.
11. Pour in fresh, sanitary ice and replace the plastic lid
on the top of the dispenser.
12. Plug in the unit’s electrical cord.
13. Check for proper ice dispensing.
CLEANING CHECKLIST
•Check CO
the primary regulator gauge will point to a shaded
area that reads “Low CO
Cylinder.”
•Check syrup supply.
•Clean drain pan, grid and splash panel.
•Clean the valve nozzles and diffusers.
supply . If CO2 supply is low, an arrow on
2
” or “Change CO2
2
4-2
Part Number 020003999 6/14
Section 4Maintenance
Preventive Maintenance
Preventive maintenance is a vital part of keeping your
dispenser in top condition. Following the guidelines
below will assist you in continued trouble-free operation
of your unit.
1. Conduct daily maintenance of the machine.
2. Perform monthly maintenance of the machine.
3. Perform periodic maintenance and sanitizing of
beverage system.
4. Do not overfill the dispenser bin with ice.
5. Do not allow the dispenser to sit for prolonged
periods of non-use with ice in the bin.
6. Most ice dispenser service problems are caused by
low usage of the ice dispenser.
7. Do not allow ice to remain in the bin more than a day
in order to prevent ice from freezing together and/or
stagnant ice.
Possible excess ice storage reasons:
•Storage capacity exceeds daily requirements.
•Low demand during the off season.
•Dispenser oversized with future growth in mind.
Lower ice storage to meet one day’s needs. If you
manually fill ice, fill only with the appropriate amount of
ice. Fill the dispenser with fresh ice each morning. Do
not fill the dispenser at night just before shut down. Ice
cubes can freeze together if not dispensed.
Disassembly
DISASSEMBLY FOR CLEANING AND
MAINTENANCE
NOTE: Sanitize the ice dispenser at Initial Start-up in
addition to monthly sanitizing. You will need a slotted
screwdriver in order to disassemb le.
Disassemble parts in the following order:
A. Merchandiser
B. Ice chute
C. Paddle wheel or agitator pins
D. Agitator
E. Paddle wheel
F. Bin liner
G. Paddle wheel area
Beverage/Ice Dispenser
Accessing a Dispenser Bin that is Top Mounted with a
Manitowoc Ice Machine:
1. Remove the front panel of the ice machine.
2. Remove the ice deflection baffle. This will give you
access to the dispenser bin.
3. If the Manitowoc ice machine is operating, wait for
the sheet of ice to fall into the dispenser bin.
Accessing a Dispenser Bin that is Top Mounted with a
Manitowoc Ice Machine and Large Extended
Merchandiser in front of the Ice Machine:
4. Access to the bin is possible through the strip lids on
the side of the dispenser.
Disassembling the Dispenser Parts for Bin Cleaning:
5. Remove the front panel of the Manitowoc ice
machine.
6. If the Manitowoc ice machine is operating, wait for
the sheet of ice to fall into the dispenser bin. When
the ice sheet falls into the dispenser bin,
immediately place toggle switch of the ice machine
to the OFF position. If the Manitowoc ice machine is
NOT operating, place the toggle switch of the ice
machine to the OFF position now.
Part Number 020003999 6/144-3
MaintenanceSection 4
7. On MDH models without a top mounted ice
machine, remove the plastic lid from the top of the
dispenser.
8. Remove all ice from the dispenser.
9. Disconnect electrical power to the dispenser.
10. Remove the strip lids off the top left and top right of
the dispenser bin.
1 1. There is a left bin and a r ight bin on both the 302 and
402 models. Clean and sanitize one bin, then follow
the same procedures on the second bin.
Non-front Serviceable Motor
a. Rotate the agitator arm so the paddle wheel pin
handle is pointing up, toward the ceiling.
b. Prepare agitator pin for rem oval by removing the
stainless steel split ring.
c. Then remove the paddle wheel pin from the hole
in the agitator.
d. Push the agitator bar toward the back of the unit
until the agitator is free of the paddle wheel hub.
Front Serviceable Motor
a. With agitator arm in any position remove hitch
clip pin from the mushroom bushing on the rear
of the ice bin.
b. Push the agitator bar toward the bushing to
remove it from the paddle wheel hub.
NOTE: If a top mount ice machine is installed, sliding the
ice machine to one side will make bin component
removal easier. If the ice machine is hard plumbed, it will
need to be disconnected.
12. Remove paddle wheel, bin liner and paddle wheel
area.
13. Move the front of the agitator to one side and slide
the agitator forward until the rear of the agitator shaft
is clear of the bushing.
14. Remove the agitator from the bin area.
15. Slide the paddle wheel from its shaft.
16. Loosen the four knurled fasteners that hold the bin
liner in place.
17. Remove the bin liner.
18. Remove the paddle wheel area from the bin.
19. Discard the remaining ice in the bin.
DISASSEMBLE THE ROCKING CHUTE
1. Loosen the two knurled fasteners that hold the
merchandiser in place.
2. Remove the merchandiser.
3. Remove outer bracket.
4. Remove door lock.
5. Remove door.
6. Remove ice chute.
Front Serviceable
Non-front Serviceable
4-4
DISASSEMBLE THE ICE CRUSHER ASSEMBLY
NOTE: These instructions cover icepic™ GENI, GENII,
and Selectable Ice crushers.
1. Unplug unit before cleaning or servicing the crusher
assembly.
Part Number 020003999 6/14
Section 4Maintenance
GENII ICEPIC™ ONLY
COTTER PIN
CHUTE ROD
DECORATIVE
CHUTE
GENI
GENII
Cotter Pin
Chute Rod
Decorative Chute
SELECTABLE ICE
GENI, GENII & SCI drip
pans are the same. GENII
is illustrated on the left.
GENI, GENII & SCI
blade assemblies
are the same. GENII
is illustrated on the
left.
2. Remove the merchandiser. The merchandiser is
removed by taking out the two (2) screws located at
the top of the merchandiser. Once the screws are
removed, lift and rotate the top of the merchandiser
towards you and then remove the merchandiser
from the unit.
NOTE: When the merchandiser is removed, an electrical
safety switch kills power to the entire unit.
3. Remove rocking chute door.
4. Remove the decorative ice chute by pulling the
cotter pin out on the right side of the chute rod and
pulling the chute rod toward the left side of the
dispenser.
5. Remove the crusher drip pan by pulling up slightly
on the crusher assembly and pulling the drip pan
away from the foam front.
6. See the following steps to remove the ice crusher
blade assembly from the crusher hous ing .
A. Unlock the crusher hub from the crusher
housing by pulling the locking tab out and
rotating the hub clockwise.
B. Pull the hub and blade assembly out of the
housing approximately 1/2" (13 mm) to
disengage the crusher axle from the motor shaft.
Part Number 020003999 6/144-5
C. Rotate the knob on the crusher axle so it is in a
vertical position. (This will assure the rotating
blades will not interfere with pulling the blade
assembly from the housing.)
D. Now the blade assembly will be free from the
housing. Completely remove the blade
assembly from unit.
MaintenanceSection 4
GENI ICEPIC™
HOUSING
ROCKING CHUTE DOOR
COSMETIC CHUTE
DRIP PAN
MOTOR SHAFT
BLADE/HUB
ASSEMBLY
GENII ICEPIC™
SELECTABLE ICE
MONTHLY ICE CRUSHER ASSEMBLY CLEANING
Once the ice crusher hub assembly has been removed,
the crusher is ready to be cleaned and sanitized. Follow
the steps below for proper cleaning and sanitizing
procedures.
1. Assure the unit is unplugged.
2. Mix a solution of mild detergent to clean the ice
crusher components.
3. Using the mild detergent solution and a soft bristle
brush or clean cloth, clean the following ice crusher
components.
•Blade/hub assembly
•Cosmetic chute
•Drip pan
•Crusher housing
•Ice crusher motor shaft
•Rocking chute door
HOUSING DOOR
HOUSING
BLADE/HUB
ASSEMBLY
MOTOR SHAFT
DRIP PAN
COSMETIC CHUTE
4-6
ICE DOOR
BLADE/HUB
ASSEMBLY
CRUSHED ICE DOOR
HOUSING
MOTOR SHAFT
DRIP PAN
COSMETIC CHUTE
SANITARY LEVER
Part Number 020003999 6/14
Section 4Maintenance
GENI, GENII & SCI
blade assemblies
are the same. GENII
is illustrated on the
left.
GENI, GENII & SCI drip
pans are the same.
GENII is illustrated on
the left.
4. Rinse all of the parts with clean water.
5. Prepare 2 gallons of sanitizing solution by mixing a
1/2 ounce of household bleach (that contains 5.25%
sodium hypochlorite) with 2 gallons of 120°F (49°C)
water. The mixture should not exceed 100 PPM of
chlorine. Or mix a solution of any approved sanitizer,
following the directions for mixing and applying the
sanitizer.
6. Apply sanitizer to all parts with clean cloth, or by
spraying.
7. Allow to air dry. DO NOT RINSE.
8. Reassemble the ice crusher ass embly by following
the instructions in the “Reassembling the Ice
Crusher Assembly” section.
9. Insert the blade assembly into crusher housing.
When inserting blade assembly, align the stationary
blades with the locating slots in the crusher housing.
10. When inserting the blade assembly into the crusher
housing, make sure the axle knob is in a vertical
position. This will align the rotating blades with the
housing to assure a quick and easy installation.
1 1. Once all blades a re in the housing , align the crusher
axle with the motor shaft. Turn the axle knob and
push the blade assembly toward the motor until the
crusher hub is flush with the end of the housing.
REASSEMBLE THE ICE CRUSHER ASSEMBLY
1. Insert the blade assembly into the crusher housing.
When inserting the blade assembly, align the
stationary blades with the locating slots in the
crusher housing.
2. When inserting the blade assembly into the crusher
housing, make sure the axle knob is in a vertical
position. This will align the rotating blades with the
housing to assure a quick and easy installation.
3. Once all blades are in the housing, align the crusher
axle with the motor shaft. Turn the axle knob and
push the blade assembly toward the motor until the
crusher hub is flush with the end of the housing.
4. To lock the blade assembly into the housing, rotate
the crusher hub counterclockwise until the locking
tab snaps into place and the crusher hub is secure.
12. To lock the blade assembly into the housing, rotate
the crusher hub counterclockwise until the locking
tab snaps into place and the crusher hub is secure.
13. Replace the crusher drip pan. Slide until it snaps into
place.
14. Reattach the decorative ice chute by inserting the
chute rod through the chute, housing mo un t an d
motor mount. Secure the chute rod by inserting
cotter pin through the rod on the right side of the
housing mount. Make sure the arm of the
microswitch is in front of vertical protrusions on top
of the decorative chute.
15. Reinstall the rocking chute door.
16. Reinstall the merchandiser and secure with the two
screws that were removed during disassembly.
17. 110V power may be reapplied when the unit is
completely reassembled.
5. Replace the crusher drip pan, sliding it until it snaps
into place by pulling up slightly on the crusher
assembly and pushing the drip pan to wa rd the fo am
front.
Part Number 020003999 6/144-7
MaintenanceSection 4
DECORATIVE
CHUTE
CHUTE ROD
COTTER PIN
GENI ICEPIC™
GENII ICEPIC™
Cotter Pin
Chute Rod
Decorative Chute
SELECTABLE ICE
GENII ICEPIC™ ONLY
6. Reattach the decorative ice chute by inserting the
chute rod through the chute, housing mo un t an d
motor mount. Secure the chute rod by inserting
cotter pin through the rod on the right side of the
housing mount. Make sure the arm of the
microswitch is in front of vertical protrusions on top
of the decorative chute.
8. Reinstall the merchandiser and secure with the two
screws that were removed during disassembly.
9. Power may be reapplied when the unit is completely
reassembled.
GEAR MOTOR REMOVAL
These instructions are provided as a guide for the
removal of the gear motor. Depending on the model
number of your dispenser, these instructions may vary
slightly.
NOTE: The drive train components changed to front
serviceable units for the following model and serial
numbers: MDH302 & MDH402 #610039642 & up.
Non-front Serviceable
1. Disconnect power from the electric receptacle.
2. Remove all ice from the ice storage bin of the
dispenser.
3. Remove the paddle wheel pin from the paddle
wheel/agitator assembly inside the dispenser bin.
4. Remove the agitator assembly from the dispenser
bin by pushing the agitator to the back of the bin.
Angle the front of the agitator to the side. Pull the
agitator forward, then out of the dispenser.
5. Remove the paddle wheel from the dispenser by
pulling the hub of the paddle wheel to the back of the
bin and off the gear motor shaft.
7. Reinstall the rocking chute door.
4-8
6. Remove the splash panel from the dispenser and
expose the gear motor.
7. Disconnect the electric connector from the gear
motor wire leads.
8. Remove the pin in front of the gear motor.
9. Remove the gear motor from the dispenser.
10. To install a replacement gear motor, reverse this
procedure.
Part Number 020003999 6/14
Section 4Maintenance
Front Serviceable
These instructions are provided as a guide for the
removal of the gear motor. Depending on the model
number of your dispenser, these instructions may vary
slightly.
1. Unplug the dispenser.
2. Unplug the motor.
3. Remove motor mount pins.
6. Get correct alignment one of two ways:
a. Turn drive shaft with an adjustable wrench,
being careful not to damage the drive shaft.
b. Plug in the unit, plug in the motor and use the
ice dispense switch to move the drive shaft into
correct alignment.
7. If the unit was plugged in to help with alignment of
drive shaft, now unplug the unit.
8. Slide motor up into housing, making sure that the
tabs fit on the bracket.
4. Slide motor towards you.
5. Notice alignment of the chamfered edge of drive
shaft. The new motor must have the same alignment
(within 15 degrees).
9. Install motor mount pins.
10. Plug in motor.
11. Tes t unit.
Part Number 020003999 6/144-9
MaintenanceSection 4
! Warning
!
Warning
Bag side
connector
Sanitizing
BEVERAGE SYSTEM CLEANING
Flush sanitizing solution from syrup system.
Residual sanitizing solution left in system could
create a health hazard.
When using cleaning fluids or chemicals, rubber
gloves and eye protection must be worn .
Sanitize the beverage system at initial start-up as well as
regularly scheduled cleaning. The drain pan must be in
place under soda valves, to carry away detergent and
sanitizing agents that will be flushed through valves.
BAG-IN-BOX SYSTEM SANITATION
The procedure below is for the sanitation of one
syrup circuit at a time. Repeat to sanitize additional
circuits.
You will need the following items to clean and sanitize
the Bag-in-Box (B-I-B) beverage system :
•Three (3) clean buckets
•Plastic brush or soft cloth
2. Disconnect the “syrup-line side” of the Bag-In-Box
connector.
3. Rinse connector with warm tap water.
4. Connect syrup connector to B-I-B connector and
immerse both into Bucket 1. A “bag-side” connector
can be created by cutting the connector from an
empty disposable syrup bag.
•Mild detergent
•Unscented bleach (5% Na CL O) or Commercial
sanitizer
•Bag-In-Box bag connector
1. Prepare the following in the buckets:
•Bucket 1 — warm to hot tap water for rinsing.
•Bucket 2 — mild detergent and warm to hot
water.
•Bucket 3 — mix a solution of unscented bleach
(5% Na CL O) or commercial sanitizer and warm
to hot water. Mixture must supply 100 PPM
available chlorine (1/4 oz. bleach to 1 gallon
water).
4-10
Part Number 020003999 6/14
Section 4Maintenance
!
Caution
5. Draw rinse water through system until clean water is
dispensed. Most beverage valves allow the syrup
side to be manually activated by depressing the
syrup pallet.
6. Connect Bucket 2 to system.
7. Draw detergent solution through system until
solution is dispensed.
8. Repeat steps 2-7 until all syrup circuits contain
detergent solution.
9. Allow detergent solution to remain in the system for
5 minutes.
10. Connect Bucket 3 to system.
11. Draw sanitizing solution through system until
solution is dispensed.
12. Repeat step 11 until all syrup circuits contain
sanitizer solution.
13. Allow sanitizer solution to remain in system for 15
minutes.
14. Remove nozzles and diffusers from beverage
valves.
15. Scrub nozzles, diffusers and all removable valve
parts (except electrical parts) with a plastic brush or
a soft cloth and the detergent solution.
16. Soak nozzles, diffusers and removable valve parts
(except electrical parts) in sanitizer for 15 minutes.
17. Replace nozzles, diffusers and valve parts.
18. Connect Bucket 1 to system.
19. Draw rinse water through system until no presence
of sanitizer is detected.
20. Attach syrup connectors to B-I-Bs.
21. Draw syrup through system until only syrup is
dispensed.
22. Discard first 2 drinks.
2. Disconnect all product and water lines from product
tanks and remove carbonator.
3. Locate the Figal syrup tank for the circuit to be
sanitized. Remove both quick disconnects from the
Figal syrup tank. Rinse quick disconnects in tap
water.
4. Connect rinse tank to the syrup line. Draw clean
rinse water through the valve until syrup is flushed
from the system.
5. Connect detergent tank to the syrup line and draw
detergent through the valve for two minutes. Then,
allow remaining detergent to stay in the system for
five minutes.
6. Connect rinse tank to the syrup line. Draw clean
rinse water through the valve until detergent is
flushed from the system.
7. Remove valve nozzle and diffuser as shown in Daily
Cleaning instructions. Using a plastic brush or a soft
cloth and warm water , scrub the nozzle, diffuser,
bottom of the dispensing valve and cup lever, if
applicable.
8. Place removable valve parts (EXCEPT solenoids) in
sanitizing solution for 15 minutes.
9. Replace valve diffuser and nozzle on the beverage
valve.
10. Connect sanitizer tank to the syrup line and draw
sanitizer through the valve for two minutes. Allow
sanitizer to remain in the system for a minimum of
15 minutes.
11. Reconnect syrup and carbonated water lines.
12. Draw syrup through th e lines to rin se the sys te m.
Discard drinks until at least two cups of satisfactory
tasting beverage are dispensed through the valve.
Shipping, Storage and Relocation
FIGAL BEVERAGE SYSTEM
1. Prepare the following in three clean Figal tanks:
•Rinse tank - fill with room temperature tap water.
•Detergent tank - mix approved beverage system
cleaner with warm water as directed.
•Sanitizing tank - mix a solution of unscented
bleach (5% Na CL O) or commercial sanitizer
and warm to hot water. Mixture must supply
100 PPM available chlorine (1/4 oz. bleach to
1 gallon water).
Part Number 020003999 6/144-11
Before shipping, storing, or relocating this unit,
syrup systems must be sanitized. After sanitizing, all
liquids (sanitizing solution and water) must be
purged from the unit. A freezing environment
causes residual sanitizing solution or water
remaining inside the unit to freeze, resulting in
damage to internal components.
MaintenanceSection 4
4
4
3
3
2
2
1
1
MDH Series Graphic Medallion Removal & Installation
The graphic medallions on the MDH Series Ice/Beverage Dispensers are made out of a flexible duratran that can be
removed/replaced from the front of the unit without the use of tools (back-lit merchandiser light box does not need to
be removed from the unit).
MEDALLION REMOVAL
1. Loosen and remove the 2 knurled screws from
either the right or left sid e of the merchandiser frame
starting with the bottom one first. Left side removal
illustrated below. Note: A Phillips head screw driver
may be used if the screws are too tight.
2. Remove the end portion of the frame that holds the
medallion in the merchandiser.
3. With the end portion removed, pull the 2 clear plastic
sheets apart inside the merchandiser to expose the
medallion that is sandwiched in between.
4. Pull out only the medallion, leaving the 2 clear
plastic sheets still inside the merchandiser.
5. To install/replace the medallion, slide the medallion
back in between the 2 clear plastic sheets, replace
the end portion of the frame and hand tighten the
knurled screws.
4-12
Part Number 020003999 6/14
Section 5
Before Calling for Service
Checklist
If a problem arises during operation of your dispenser, follow the checklist below before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
ProblemPossible CauseTo Correct
Dispenser will not dispense ice (and NO
SOUNDS are heard when machine is
activated)
Dispenser will not dispense ice (motor
runs but no ice movement is heard in bin)
Excessive clustering or bridging of iceLoaded ice not broken up (Caution:
Thumping noise or irregular sound at a
particular area of the dispenser
Dispensing crushed ice or reduced
dispensing speed
Door will not closeIce jammed in chuteAdjust bridge in ice machine or, when
Mounting brackets for rocking chute have
spread too far apart
No powerCheck electrical connection.
Loose wire in electrical systemThoroughly check all wire connections.
Dispenser overloaded with iceRemove ice from dispenser until unit will
operate.
Motor not workingCheck thermally protected motor.
Replace motor or capacitor if necessary.
No ice in binFill dispenser with ice.
Door not openingCheck rocking chute mechanism or
electric solenoid operation.
Paddle wheel pin slipped from the paddle
wheel
Super cooled ice is not covered by the
Servend warranty.)
Excessive water spilling from the ice
machine
Poorly adjusted ice machineAdjust ice machine to eliminate large
Extremely low usage of the dispenserLower the ice level in the bin.
Agitation timer set incorrectlyTest agitation timer.
Shaved ice clusters in the binRemove clusters, discover why ice is
Water spillage from ice machine into
dispenser bin
Agitation timerTest agitation timer.
Bridge of ice sheet is too thickAdjust ice machine.
Paddle wheel area broken or crackedReplace paddle wheel area.
Ice clusters in binBreak up or remove clusters.
Door not fully openAdjust door.
Door and/or door lock has come out of
place
Replace paddle wheel pin.
Break ice clusters before manually filling
the dispenser. (See ice
recommendations.)
Adjust ice machine to eliminate water
spillage.
waffle shapes.
shaving, and then repair.
Adjust ice machine.
manually filling, break up clusters.
Replace door and lock into proper
position.
Bend parts into shape.
Part Number 020003999 6/145-1
Before Calling for ServiceSection 5
icepic™ Troubleshooting
ProblemPossible CauseTo Correct
DISPENSER DOES NOT DISPENSE
CRUSHED ICE
Nothing is heard
Crusher motor hums but does not turnBlades obstructedCheck for obstructions in ice crusher
Crusher dispense door does not openDoor solenoid faultyReplace solenoid.
Gear box on motorGear box on motor faultyReplace ice crusher motor assembly.
Crusher motor turns but gear motor for
paddle wheel/agitator bar does not turn
Nothing on dispenser worksNo power to dispenserCheck power source.
Difficulty inserting blade/hub assembly
into crusher housing
Crushed ice dispenses continuously, or
by itself
No flashing lights on keypad –
Fluorescent light was on, crusher and
whole ice dispenser will not function,
transformer breaker blown
No powerCheck power source and power cord.
Loose wire in electrical systemCheck wiring.
Dispense switch faultyReplace switch.
Crusher motor faultyReplace motor/gear box.
Dispenser safety switch openAssure merchandiser is installed correctly
with the safety switch in the closed
position.
housing.
Motor faultyReplace motor.
Faulty start relay/capacitorCheck relay/capacitor and replace if bad.
Loose wiring to solenoidCheck wiring.
Crusher axle brokenReplace crusher axle.
Agitator gear motor faultyReplace agitator gear motor.
Loose wiringCheck wiring.
Obstruction in Ice bin stopping motorCheck for obstruction.
Dispenser safety switch openAssure merchandiser is installed correctly
with the safety switch in the closed
position.
Loose wiringCheck wiring.
a. Stationary blades not aligned with
locating slots at top and bottom of
crusher housing
b. Rotating blades not in vertical position
c. Check for ice in crusher housing
Ice dispense switch faultyAdjust bridge in ice machine or, when
Water shorted out wirin g har ness on
valves only
See “Disassemble the Ice Crusher
Assembly” section in this manual.
manually filling, break up clusters.
Clean up water and reset transformer.
5-2
Part Number 020003999 6/14
Section 5Before Calling for Service
1. Remove probe electronics.
2. Pass magnetic tip of screwdriver by
lower end of tube extending from
electronics package.
3. Reed switch will close.
4. Carbonator operates.
Pump Troubleshooting
Problem Possible Cause Corrective Action
Pump motor does not
shut off
Problem with probe or probe harness
Pump motor
intermittent
Pump motor does not
pump
Selectable Ice Troubleshooting
ProblemPossible CauseTo Correct
DISPENSER DOES NOT DISPENSE
CRUSHED ICE
Nothing is heard
Crusher motor hums but does not turnBlades obstructedCheck for obstructions in ice crusher
Crusher dispense door does not openDoor solenoid faultyReplace solenoid.
Gear box on motorGear box on motor faultyReplace ice crusher motor assembly.
Crusher motor turns but gear motor for
paddle wheel/agitator bar does not turn
Nothing on dispenser worksNo power to dispenserCheck power source.
Difficulty inserting blade/hub assembly
into crusher housing
Crushed ice dispenses continuously, or
by itself
No flashing lights on keypad –
Fluorescent light was on, crusher and
whole ice dispenser will not function,
transformer breaker blown
Problem with probe or probe harness
Water pressure from water source is not
high enough
No powerCheck power source and power cord.
Loose wire in electrical systemCheck wiring.
Dispense switch faultyReplace switch.
Crusher motor faultyReplace motor/gear box.
Dispenser safety switch openAssure merchandiser is installed
Motor faultyReplace motor.
Faulty start relay/capacitorCheck relay/capacitor and replace if bad.
Loose wiring to solenoidCheck wiring.
Crusher axle brokenReplace crusher axle.
Agitator gear motor faultyReplace agitator gear motor.
Loose wiringCheck wiring.
Obstruction in Ice bin stopping motorCheck for obstruction.
Dispenser safety switch opensAssure merchandiser is installed
Loose wiringCheck wiring.
a. Stationary blades not aligned with
locating slots at top and bottom of
crusher housing
b. Rotating blades not in vertical position
c. Check for ice in crusher housing
Ice dispense switch faultyAdjust bridge in ice machine or, when
Water shorted out wiring harness on
valves only
Verify water pressure leading into pump inlet is 40 psi
minimum.
correctly with the safety switch in the
closed position.
housing.
correctly with the safety switch in the
closed position.
See “Disassemble the Ice Crusher
Assembly” section in this manual.
manually filling, break up clusters.
Clean up water and reset transformer.
Part Number 020003999 6/145-3
Before Calling for ServiceSection 5
Drink T roubleshooting
Condition Investigation Check Correction
Water only dispensing No pressure Regulator(s) out of adjustmentCheck/adjust regulator(s).
Install fresh tank.
2
line pinched, kinked or
Check/repair/replace CO2 line.
or reset breaker.
Replace water filter.
Check/clean/replace pump strainer.
Check/clean/repair water check valve.
Check for frozen water line. Internal
carbonator unit only.
motor, electrode or liquid level control.
Install fresh tank.
2
line pinched, kinked or
Check/repair/replace CO2 line.
Adjust CO
pressure due to leaksRepair CO2 leaks.
2
Clean out the lines.
if necessary.
replace regulator if necessary.
pressure or change the tank.
2
pressure or replace regulator
2
supply. Reset pressure or
2
Syrup and CO
only
2
Carbonator No power Check power supply. Plug in carbonator
dispensing
Syrup and plain water
No pressure Out of CO
only dispensing
One valve will not
dispense anything
Beverage dispensed is
too sweet
Beverage is not sweet
enough
Is there power to the
valve?
Is the ratio (brix) of the
drink correct?
Is the ratio (brix) of the
drink correct?
Drinks are foaming Are system pressures
correct?
No water, syrup or gas
dispensing
Is there power to the
unit?
Is power coming
through the key
switch?
Is there power to the
key switch?
Out of CO
Defective regulator(s) Check/repair/replace regulator(s).
CO
HP regulator out of adjustmentAdjust HP regulator to the proper setting.
Defective HP regulator Check/repair/replace HP regulator.
CO
2
obstructed
Broken wire or loose connectionReplace/repair wire or connector.
Bad microswitch Replace microswitch.
Flow control out of adjustmentAdjust the flow control.
Insufficient soda flow due to low
carbonator pressure
Low CO
Obstruction in the water or soda
line
Flow control out of adjustmentAdjust the flow control.
Soda flow too high Reset CO
Obstruction in syrup line Clean out the syrup line.
Over carbonation Check CO
Dirty lines/valves Clean/sanitize entire system.
No power Plug in unit or reset breaker.
Power to control box Replace fuse or control box.
Key switch “off” Turn switch “on”.
Key switch defective Replace key switch.
No power through the transformerReset/replace transformer.