SENSAPHONE IMS-4000 User Guide

0 (0)

IMS–4000

™

SENSAPHONE

LIT-0064

SENSAPHONE

IMS-4000

Infrastructure Monitoring System

User’s Manual

USER’S MANUAL

VERSION 2.6

Every effort has been made to ensure that the information in this document is complete, accurate and up-to-

date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also can-

not guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not

affect the applicability of the information in this manual.

Second Edition, version 2.6, August 2011

Written and produced by Sensaphone

Please address comments on this publication to:

SENSAPHONE

901 Tryens Road

Aston, PA 19014

Sensaphone is a registered trademark of Phonetics, Inc.

iii

Important Safety InStructIonS

Your IMS-4000 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment,

however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit:

• Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference.

• Read and follow all warning and instruction labels on the product itself.

• To protect the IMS-4000 from overheating, make sure all openings on the unit are not blocked. Do not place on or near

a heat source, such as a radiator or heat register.

• Do not use your IMS-4000 near water, or spill liquid of any kind into it.

• Be certain that your power source matches the rating in the specifications of this manual. If you’re not sure of the type of

power supply to your facility, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons

walking on it.

• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.

• To reduce the risk of electric shock, the power supply cord for the IMS-4000 Host must have a grounded lug.

• The IMS-4000 Host power supply cord must be used in accordance with applicable UL/CSA/EN/IEC standards, and

must meet the conductor size and length terms of the above-mentioned standards.

• All IMS-4000 components (Host, Node, PowerGate and PowerGate2) must be plugged into a grounded outlet.

• Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points

or short out parts that could result in a risk of fire or electric shock.

• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone Customer Service, or

another approved repair facility, when any service or repair work is required. Opening or removing covers may expose

you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently

used.

• If anything happens that indicates that your IMS-4000 is not working properly or has been damaged, unplug it immedi-

ately and follow the procedures in the manual for having it serviced. Return the unit for servicing under the following

conditions:

1. The power cord or plug is frayed or damaged.

2. Liquid has been spilled into the product or it has been exposed to water.

3. The unit has been dropped, or the enclosure is damaged.

4. The unit doesn’t function normally when you’re following the operating instructions.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric

shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• To reduce the risk of fire or injury to persons, read and follow these instructions:

1. Use only the specified type and size batteries.

2. Do not dispose of the batteries in a fire. The cell may explode. Check with local codes for possible special disposal

instructions.

3. Do not open or mutilate batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It

may be toxic if swallowed.

4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, brace-

lets, and keys. The battery or conductor may overheat and cause burns.

5. Remove main power and telephone connections before replacing the battery.

IMS-4000 Manual

WIchtIge SIcherheItShInWeISe

Ein wesentlicher Aspekt bei der Entwicklung Ihres IMS-4000 war die Gewährleistung eines sicheren und zuverlässigen

Betriebs über viele Jahre hinweg. Wie bei allen elektrisch betriebenen Einrichtungen sollten Sie jedoch auch hier einige

grundlegende Vorsichtsmaßnahmen beachten, um Schäden am Gerät und Verletzungen zu vermeiden:

• Die Installations- und Betriebsanweisungen in diesem Handbuch aufmerksam und vollständig durchlesen. Das

Handbuch für den Fall aufbewahren, dass Sie es in Zukunft noch mal benötigen.

• Alle am Produkt angebrachten Etiketten mit Warnungen und Vorschriften lesen und beachten.

• Um das IMS-4000 vor Überhitzung zu schützen, niemals die Lüftungsöffnungen des Geräts blockieren. Das Gerät nicht

auf oder in der Nähe einer Wärmequelle (Heizkörper, Heizschacht) aufstellen.

• Das IMS-4000 nicht in unmittelbarer Umgebung von Wasser verwenden. Keine Flüssigkeiten in das Systemgehäuse

gelangen lassen.

• Sicherstellen, dass die verwendete Stromquelle derjenigen entspricht, die in den technischen Daten dieses Handbuchs

angegeben ist. Wenn Sie nicht wissen, welche Art von Stromquelle in Ihrer Anlage zum Einsatz kommt, wenden Sie

sich an Ihren Händler oder den örtlichen Energieversorger.

• Keine Gegenstände auf dem Netzkabel abstellen. Dieses Produkt nicht so aufstellen, dass Personen auf das Netzkabel

treten und es beschädigen können.

• Netzsteckdosen und Verlängerungskabel nicht überlasten. Es besteht Feuer- und Stromschlaggefahr.

• Um das Stromschlagrisiko zu senken, für den IMS-4000-Host ausschließlich ein Netzkabel mit Schutzkontaktstecker

verwenden.

• Das Netzkabel des IMS-4000-Hosts ist in Übereinstimmung mit den anwendbaren UL-/CSA-/EN-/IEC-Normen bzw.

den entsprechenden in Ihrem Land gültigen Normen zu verwenden. Die Vorschriften der genannten Normen in bezug

auf die Abmessungen und Längen von Leitern sind einzuhalten.

• Alle IMS-4000-Komponenten (Host, Knoten, PowerGate und PowerGate2) müssen an eine geerdete Netzsteckdose ange-

schlossen werden.

• Niemals Gegenstände welcher Art auch immer durch die Lüftungsöffnungen in das Gehäuse des Produkts stecken, da

die Gefahr besteht, dass spannungsführende Teile berührt oder Kurzschlüssen verursacht werden, die zu einem Brand

oder Stromschlag führen können.

• Um das Stromschlagrisiko zu senken, das Produkt nicht zerlegen, sondern bei erforderlichen Wartungs- oder

Reparaturarbeiten zum Sensaphone-Kundendienst oder zu einer anderen zugelassenen Werkstatt geben. Beim Öffnen

oder Entfernen von Abdeckungen und Blenden bestehen verschiedene Gefahren, wie etwa die Möglichkeit des

Kontakts mit gefährlichen Spannungen. Ferner kann ein unsachgemäßer Zusammenbau zu einem Stromschlag führen,

wenn das Gerät anschließend in Betrieb genommen wird.

• Wenn Sie feststellen, dass Ihr IMS-4000 nicht einwandfrei funktioniert oder beschädigt wurde, das Gerät umgehend

vom Netz trennen und die im Handbuch stehende Anleitung zur Kontrolle und Reparatur befolgen.

Das Gerät unter folgenden Umständen in Reparatur geben:

1. Netzkabel oder -stecker sind verschlissen oder beschädigt.

2. Flüssigkeit ist in das Gehäuse eingedrungen, oder das Produkt ist mit Wasser in Berührung gekommen.

3. Das Gerät wurde fallengelassen oder das Gehäuse ist beschädigt.

4. Das Gerät funktioniert trotz Beachtung der Betriebsanleitung nicht einwandfrei.

• Während eines Gewitters kein schnurgebundenes Telefon verwenden. Es besteht Stromschlagrisiko durch Blitzeinschlag.

• Gasaustritt niemals telefonisch melden, wenn Sie sich in unmittelbarer Umgebung des Gaslecks befinden.

• Um das Feuer- und Verletzungsrisiko zu verringern, die folgenden Anweisungen lesen und beachte:

1. Nur Akkumulatoren verwenden, die nach Typ und Größe der Herstellerempfehlung entsprechen.

2. Akkumulatoren nie ins Feuer werfen. Es besteht Explosionsgefahr. Gesetzliche Entsorgungsvorschriften beachten.

3. Akkumulatoren nicht öffnen oder beschädigen. Der freigesetzte Elektrolyt ist ätzend und kann Augen- und

Hautschäden verursachen. Bei Verschlucken besteht Vergiftungsgefahr.

4. Beim Umgang mit Akkumulatoren mit Sorgfalt vorgehen, damit die Pole nicht durch leitende Materialien wie

Ringe, Armbänder oder Schlüssel kurzgeschlossen werden. Es besteht die Gefahr der Erhitzung von Akkumulator

oder Leiter und infolgedessen Verbrennungsgefahr.

5. Netz- und Telefonleitungen vor Austausch des Akkumulators trennen.

IMS-4000 Manual

fcc requIrementS

Part 68: The Sensaphone IMS-4000 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that

contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equip-

ment. You must, upon request, provide this information to your local telephone company.

The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of

those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices con-

nected to one line should not exceed five (5.0). To be certain of the number of devices that you may connect to your line,

you may want to contact your local telephone company to determine the maximum REN for your calling area.

The applicable certification jack USOC for this equipment is: RJ11C. The facility interface code (FIC) for this equipment

is: 02LS2.

A compliant telephone cord and modular plug are provided with equipment. This equipment is designated to be connected

to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation

Instructions for details.

This equipment may not be used on coin service units provided by the telephone company. Connection to party lines is

subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission

for information.

Should the IMS-4000 cause harm to the telephone network, the telephone company may discontinue your service temporar-

ily. If possible, they will notify you in advance. But if advance notice isn’t practical, the telephone company may temporarily

discontinue service without notice and you will be notified as soon as possible. You will be informed of your right to file a

complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations, or procedures

where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regula-

tions of the FCC that could affect the proper functioning of your equipment. If they do, you will be notified in advance to

give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with the Sensaphone IMS-4000, or you need information on obtaining service or repairs, please

contact:

Sensaphone

901 Tryens Road

Aston, PA 19014

610.558.2700

Fax: 610.558.0222

If the equipment is causing harm to the telephone network, the telephone company may ask that you disconnect this equip-

ment from the network until the problem has been corrected or until you are sure that the equipment is not malfunction-

ing.

Part 15: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency ener-

gy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-

tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

TELEPHONE CONSUMER PROTECTION ACT (HOST ONLY)

The FCC Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other elec-

tronic device, including FAX machines, to send a message unless such message contains, in a margin at the top or bottom

of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the

business or other entity, or other individual sending the message, and the telephone number of the sending machine or such

vii

business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for

which charges exceed local or long-distance transmission charges.)

To comply with this law, you must enter the following information into your IMS-4000:

• Date and Time as described in the Unit Properties section of the Software Manual.

• Name and telephone number to identify the source of the FAX transmission, as shown in the Unit Properties section of

the Software Manual.

GENERAL REQUIREMENTS FOR ALL AUTOMATIC DIALERS (HOST ONLY)

When programming emergency numbers and (or) making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late evenings.

Canadian Department of Communications Statement (Host only)

Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that

the equipment meets certain telecommunications network protective operational and safety requirements. The Department

does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local tele-

communications company. The equipment must also be installed using an acceptable method of connection. In some cases,

the company’s inside wiring associated with a single line individual service may be extended by means of a certified connec-

tor assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not

prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.

Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunica-

tions company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and

internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in

rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric

inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device denotes the percentage of the total load to be

connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist

of any combination of devices subject only to the requirement that the total of the Ringer Equivalence Numbers of all the

devices does not exceed 5.0. For IMS-4000, the Ringer Equivalence Number is 0.0.

The following Copyright applies to the Graphing features of the IMS web page.

Grant P41-RR02188 by the National Institutes of Health.

1996, 1997, 1998, 1999, 2000, 2001, 2002, Thomas G. Lane. This software is based in part on the work of the Independent

JPEG Group.

IMS-4000 Manual

viii

Permission has been granted to copy, distribute and modify gd in any context without fee, including a commercial applica-

tion, provided that this notice is present in user-accessible supporting documentation.

This does not affect your ownership of the derived work itself, and the intent is to assure proper credit for the authors of gd,

not to interfere with your productive use of gd. If you have questions, ask. “Derived works” includes all programs that utilize

the library. Credit must be given in user-accessible documentation.

This software is provided “AS IS.” The copyright holders disclaim all warranties, either express or implied, including but not

limited to implied warranties of merchantability and fitness for a particular purpose, with respect to this code and accompa-

nying documentation.

Although their code does not appear in gd 2.0.4, the authors wish to thank David Koblas, David Rowley, and Hutchison

Avenue Software Corporation for their prior contributions.

3 year LImIteD Warranty

PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.

THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED

BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE

OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.

IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT

CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER

REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS

OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF

LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND

OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLA-

TION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE

APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.

1. WARRANTOR: In this Warranty, Warrantor shall mean "Dealer, Distributor, and/or Manufacturer."

2. ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and craftsmanship

with only the limitations and exclusions set out below.

3. WARRANTY AND REMEDY: Three-Year Warranty — In the event that the Product does not conform to this war-

ranty at any time during the time of three years from original purchase, warrantor will repair the defect and return it

to you at no charge.

This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous cause

such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3) improperly

installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized personnel or

someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner or purpose for

which the product was not intended; or (7) sold by original purchaser.

LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE

WARRANTOR’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT,

AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE

OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES

OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE, BUSI-

NESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINAN-

CIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF

WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT IT

IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAP-

PLICABLE, THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST

OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY IN-

CIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED

TO ANY LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR

INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN

CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.

WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRAN-

TORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMIS-

SIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH LIABILITY

SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES

OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS, LI-

ABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.

INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS

WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPA-

NIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES, LIABILITIES, DAMAGES

OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL

OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE IN-

STALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE

IMS-4000 Manual

FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED

BY WARRANTORS’ NEGLIGENCE.

YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DI-

RECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES

POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES

OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL

OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE IN-

STALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE

FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED

BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WAR-

RANTY.

EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE

WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED, IN-

CLUDING: THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND

THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT AND/OR

ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be

damage to your person or property or business if you use this Product. You should maintain insurance coverage suffi-

cient to provide compensation for any loss, damage, or expense that may arise in connection with the use of prod-

ucts or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation of the

Product and/or interruptions of the service due to strikes, riots, floods, fire, and/or any cause beyond Seller’s control,

further subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to

purchaser.

The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions

herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the Uniform

Commercial Code as adopted by the State of Delaware shall apply.

4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product does not

conform to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of

original purchase.

5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion

and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods

or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms

and limitations set out above may not apply, or may be limited in their application, to you. If the implied warranties

can not be excluded, and the applicable law permits limiting the duration of implied warranties, then the implied

warranties herein are to be limited to the same duration as the applicable written warranty or warranties herein. The

warranty or warranties herein may give you specific legal rights that will depend upon the applicable law. You may

also have other legal rights depending upon the law in your jurisdiction.

6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connection with this

Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclusively be brought

in either the Court of Common Pleas of Delaware County, Pennsylvania or the United States District Court for the

Eastern District of Pennsylvania.

Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to its validity,

interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the

State of Delaware, without regard to the principles of conflicts of law.

Effective date 05/01/2004

SENSAPHONE

901 Tryens Road

Aston, PA 19014

Phone: 610.558.2700

Fax: 610.558.0222

www.sensaphone.com

TABLE OF CONTENTS

Telephone Consumer Protection Act (Host only) .................................................vi

General Requirements for all Automatic Dialers (Host only)........................................ vii

The following Copyright applies to the Graphing features of the IMS web page. ........................ vii

Chapter 1: Installation ...............................................17

Introduction ..........................................................17

Features ............................................................17

Technical Support ....................................................................17

About This Manual....................................................................17

Physical Description ....................................................18

Front Panel Layout ....................................................................18

Serial Port..........................................................................18

Phone Jack .........................................................................18

Sensor Inputs........................................................................18

Sensor Input LEDs ....................................................................19

AC Power and Battery LEDs .............................................................19

Microphone Jack .....................................................................19

Rear Panel .........................................................................19

ON/OFF Switch .....................................................................20

Installation .........................................................................20

Parts Required .......................................................................20

Operating Environment.................................................................20

Rack Mount Installation.................................................................21

Wall Mount Installation ...............................................................21

Tabletop Installation ...................................................................21

Power On Self Test (POST) ..............................................................22

Connecting Sensors ...................................................................22

Network Configuration.................................................................22

Local Configuration Definitions ...........................................................24

Battery Maintenance ..................................................................25

Service life .........................................................................25

Replacing the Battery ..................................................................25

IMS Host Specifications .................................................28

Operating Specifications ...............................................................28

Communication Specifications............................................................28

Environmental Monitoring ...............................................................28

Node installation & configuration.......................................... 29

Physical Description ...................................................................29

Front Panel Layout ....................................................................29

Sensor Inputs........................................................................29

Microphone ........................................................................29

RJ-45 10/100BASE-T Ethernet Port ........................................................29

Serial Port..........................................................................29

ON/OFF Switch .....................................................................29

Rear Panel .........................................................................29

Battery Compartment ..................................................................30

Installation .........................................................................30

Parts Required .......................................................................30

Operating Environment.................................................................30

Battery Replacement...................................................................31

Rack Mount Installation.................................................................31

Wall Mount Installation ................................................................32

Tabletop Installation ...................................................................32

Connecting Sensors ...................................................................32

Network Configuration.................................................................33

Local Configuration Definitions ...........................................................34

IMS Node Specifications................................................. 34

Operating Specifications ...............................................................34

Communication Specifications............................................................34

Environmental Monitoring ...............................................................34

Chapter 2: IMS-4000 Software .........................................35

Introduction .......................................................... 35

Help..............................................................................35

IMS-4000 Quick Start Guide ............................................................35

Install Units and Configure Network Settings..................................................35

Install Software and Log In to Host.........................................................35

Default Username and Password ..........................................................35

Configure the Unit Properties for the Host and Node(s) ..........................................35

Configure Input Templates...............................................................36

Connect Environmental Sensors to Host and Node(s) ............................................36

Configure User Profiles and Contacts .......................................................36

Configure IP Alarms ...................................................................37

Record and Assign Voice Messages........................................................37

Software Installation and Hardware Requirements .............................37

Hardware and Software Requirements ......................................................37

Minimum Requirements: ................................................................37

Software Installation...................................................................38

Installing from the CD..................................................................38

Starting the IMS-4000 ConsoleView Software.................................................38

Configuring Hosts and Nodes ............................................38

Setting Up An Enterprise................................................................38

Adding an Enterprise Group .............................................................39

Deleting an Enterprise Group ............................................................39

Adding a Host.......................................................................39

Connecting to a Host ..................................................................40

Deleting a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting the Unit Properties for the IMS Host .................................. 40

Adding a Node......................................................................41

Deleting a Node .....................................................................41

IMS-4000 Manual

Changing Host Network Settings using ConsoleView ...........................42

Setting the Unit Properties for the Node .....................................................42

Sample Application:...................................................................43

Changing Node Network Settings .........................................43

Configuring Environmental Inputs..........................................................43

Channel Setup.......................................................................43

Editing the schedule: ..................................................................44

Alarm Response via the PowerGate, PowerGate2, or Camera..................... 45

PowerGate .........................................................................45

Camera Snapshots on Alarm ............................................................46

High Sound Alarms ...................................................................46

Realtime Strip Chart ...................................................................47

Environmental Input Alarm Logic ..........................................................47

Trouble Alarms ......................................................................47

Removing/Changing a Sensor ...........................................................47

Special Notes .......................................................................48

Configuring Templates .................................................................48

Configuring IP Alarms .................................................. 48

IP Alarm Setup ......................................................................48

Programming Alarm Parameters ..........................................................49

Editing the schedule: ..................................................................50

Alarm Logic ........................................................................50

Removing an IP Alarm .................................................................51

Input/Alarm Classes...................................................................51

Configuring User Profiles and Contacts...................................... 52

Configuring User Profiles ...............................................................52

Adding a Profile .....................................................................53

Permissions .........................................................................54

Classes............................................................................55

Selecting Classes .....................................................................55

Deleting a Profile .....................................................................55

Contacts ............................................................55

Adding Contacts .....................................................................56

Voice Calls .........................................................................56

Numeric Pager Calls ..................................................................56

Alphanumeric Pager Calls...............................................................57

Fax Calls ..........................................................................57

E-mail .............................................................................57

SNMP ............................................................................57

Schedule...........................................................................57

Alarm Delivery Options ................................................................57

Saving and Loading Programming.........................................................58

Reconnecting........................................................................58

Recording and Uploading Voice Messages ...................................................58

Recording Voice Messages ..............................................................58

Holiday Setup .......................................................................59

Alarm Message Pop-Ups................................................................60

Activating Alarm Pop-Ups ...............................................................60

Enabling Custom Pop-Up Messages ........................................................61

Setting Pop-Up Text Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Editing Pop-Up Custom Message ..........................................................61

Audible Alarm Notification ..............................................................62

E-Mail Setup and Two-Way E-Mail Commands ................................................62

SMTP Error messages..................................................................62

Two Way E-Mail .....................................................................63

Requesting a Status Report ..............................................................63

Requesting an IP Ping..................................................................63

Requesting a Trace Route ...............................................................63

Requesting a PowerGate Outlet Command ...................................................63

Requesting a Picture from a Camera .......................................................63

Requesting Help .....................................................................64

Configuring a Video Camera ............................................................64

Web Page .........................................................................66

Graphs............................................................................66

Updating the Web Page ................................................................67

Remote Web Page ....................................................................67

Viewing the Remote Web Page ...........................................................68

History ............................................................. 68

Datalog History ......................................................................69

Viewing History ......................................................................69

History QuickView ....................................................................69

Querying the History Database with HistoryView ..............................................69

Graphing ..........................................................................70

Printing Data ........................................................................70

Exporting Data ......................................................................70

Copying to the Clipboard...............................................................71

Deleting Data .......................................................................71

Archiving ..........................................................................71

Manually Forcing History Downloads.......................................................71

Updating Firmware .................................................... 72

Chapter 3: Operation ................................................73

Alarm Delivery and Acknowledgment ...................................... 73

Alarm Acknowledgment ................................................................73

Alarm Delivery Logic ..................................................................74

Sample Alarm Messages ...............................................................74

Voice Status Report and Touch-Tone Commands ............................... 75

User Specific Reports ..................................................................75

Sample Status Report ..................................................................75

Voice Alarm Dialout ...................................................................76

Performing an IP Ping via Telephone .......................................................76

IMS-4000 Manual

Call-in Alarm Acknowledgment ...........................................................76

Remote Login via Dialup................................................................76

Windows 95 and 98 ..................................................................76

Windows 2000......................................................................77

Windows XP ........................................................................77

Communicating with your IMS-4000 .......................................................77

Chapter 4: SNMP ..................................................78

(Simple Network Management Protocol)..................................... 78

Chapter 5: PowerGate ...............................................80

Physical Description .................................................... 80

Front Panel Layout ....................................................................80

Rear Panel .........................................................................80

LEDs..............................................................................80

Installation .........................................................................80

Parts Required .......................................................................81

Operating Environment.................................................................81

Rack Mount Installation.................................................................81

Tabletop Installation ...................................................................81

Connection to IMS-4000 Host or Node .....................................................82

Plugging In Equipment .................................................................82

PowerGate Setup via the IMS ConsoleView Software............................................82

Switching Outlets using the IMS ConsoleView Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Automatic Outlet Switching ..............................................................83

Switching Outlets via Telephone ..........................................................83

Switching Outlets via Email..............................................................83

Operating Specifications ................................................84

Chapter 6: PowerGate2 ..............................................85

Physical Description .................................................... 85

Front Panel Layout ....................................................................85

Rear Panel .........................................................................85

LEDs..............................................................................85

Installation ..........................................................86

Parts Required .......................................................................86

Operating Environment.................................................................86

Rack Mount Installation.................................................................86

Tabletop Installation ...................................................................86

Connection to IMS-4000 Host or Node .....................................................87

Operation ...........................................................87

Connect Input Power ..................................................................87

Plugging In Equipment .................................................................88

Latched Power to Outlets ...............................................................88

PowerGate2 Setup via the IMS ConsoleView Software...........................................88

Switching Outlets using the IMS ConsoleView Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Automatic Outlet Switching ..............................................................89

Switching Outlets via Telephone ..........................................................89

Switching Outlets via Email..............................................................89

IMS PowerGate2 Specifications ...........................................90

Operating Specifications ...............................................................90

Chapter 7: IMS-4000 Sensors ..........................................91

IMS-4810 Room Temperature Sensor .......................................91

IMS-4811 Room Temperature Sensor with display (Fahrenheit) ....................94

IMS-4812 Mini–Temperature Sensor (Fahrenheit) ..............................96

IMS-4813 Room Temperature Sensor with display (Celsius) ....................... 97

IMS-4814 Ultra Low Temperature Sensor .................................... 99

IMS-4816 External Probe Temperature Sensor ...............................101

IMS-4820 Room Humidity Sensor......................................... 103

IMS-4821 Room Humidity Sensor with display ............................... 105

IMS-4830 Water Detection Sensor ........................................ 107

IMS-4840 External Power Sensor ........................................ 109

IMS-4841 15A High Current Sensor ......................................111

IMS-4842 20A High Current Sensor ......................................113

IMS-4850 Dry Contact Bridge ........................................... 115

IMS-4851 4–20mA Bridge .............................................. 117

IMS-4860 Door Switch................................................. 120

IMS-4861 Passive Infrared Detection Sensor ................................122

IMS-4862 Smoke Detector Sensor ........................................125

IMS-4863 Airflow Sensor .............................................. 126

Appendix A: Weekly Testing Procedure ..................................128

Appendix B: Troubleshooting .........................................130

Software..........................................................................130

Appendix C: IMS-4000 Accessories.....................................132

Appendix D: License Agreement for Sensaphone® IMS-4000 ConsoleView Software 134

Appendix E: Returning an IMS Unit for Repair.............................137

Test Log .........................................................138

IMS-4000 Manual

Chapter 1: Installation

chapter 1: InStaLLatIon

INTRODUCTION

Congratulations on your purchase of the Sensaphone IMS-4000 Infrastructure Monitoring System. This one-of-a-kind

solution will change the way you think about computer room and network monitoring. The system is designed to be a

comprehensive method of ensuring 100% up-time of your computer systems. By monitoring all aspects of your computer

room, including environmental conditions and network equipment, the system will keep you informed of the status of your

infrastructure. Monitored conditions can include temperature levels, humidity levels, line voltage, leak detection, server

response, UPS systems, and more. The system allows the computer professional to be notified immediately of any detected

problems. Notification can occur via voice telephone call, pager, e-mail, or fax. An internal battery backup system insures

that the unit will continue to run if main power fails. The system also includes the ability to remotely perform diagnostic

tests via Touch-Tone commands or e-mail. And with the IMS-4000 PowerGate, you can also remotely reboot equipment.

FEATURES

The IMS-4000 series of products includes the following key features:

• Expandable architecture permitting up to thirty-one IMS-4000 Nodes to be used with each IMS-4000 Host.

• Eight sensor inputs per Host to monitor environmental conditions and/or alarm contacts from other computer

equipment such as UPS systems.

• 10/100BASE-T Ethernet port for inter-operation with other IMS-4000 equipment and network devices.

• RS-232 serial port for local configuration.

• Internal battery backup for uninterrupted performance.

• Microphone for detecting audible alarms such as smoke detectors.

• Compact design allows rack-mount, wall-mount, or tabletop installation.

• ConsoleView software to program and manage your IMS-4000 system.

TECHNICAL SUPPORT

If any questions arise upon installation or operation of the IMS-4000, please contact the Sensaphone Technical Service

Department at 610.558.2700 and have the following information available:

• Date of purchase __________________

• Serial number __________________

Technical support is available from 8:00 AM to 5:00 PM, eastern time.

ABOUT THIS MANUAL

This manual comprises the instructions and commands necessary to install and program the IMS-4000. Additional sum-

mary and application chapters are included to help you speed programming and to understand IMS-4000’s features. You

should thoroughly read this manual to establish a basic understanding of the system and keep it as a reference.

IMS-4000 Manual

hoSt InStaLLatIon anD confIguratIon

PHYSICAL DESCRIPTION

The IMS-4000 Host is housed in a 17"w x 1.75"h x 10"d enclosure, which is 1 EIA rack-mount space high.

FRONT PANEL LAYOUT

The front panel contains connections for eight sensor inputs, microphone input, Ethernet port, serial port, and status LEDs.

See figure below:

Figure 1: Front Panel Layout of the IMS-4000 Host

1 Serial Port

2 Ethernet port (10/100Base-T)

3 Phone line

4 Sensor Inputs (8)

5 Battery Power Alarm LED

6 AC Power Alarm LED

7 External Microphone Input

8 Internal Microphone

SERIAL PORT

The RS-232 serial port is used to configure network settings. The port operates at 9600 baud, no parity, and 1 stop bit.

RJ-45 10/100BASE-T Ethernet Port

This jack is for connecting to your network so that the IMS-4000 Host can communicate with the IMS-4000 Nodes and

ping selected network servers and/or services. Two LEDs indicate received data (green) and transmitted data (yellow).

PHONE JACK

Connect the IMS-4000’s Phone jack to a standard 2-wire analog phone line. The unit dials using touch-tones, with loop

start only. The IMS-4000 will recognize ringer frequencies from 16 to 60 Hz and will operate with all standard analog tele-

phone systems that accept tone dialing.

Certain private telephone systems and public switching equipment may not accept the unit’s dialing or may generate an

unacceptable ring signal. In those cases, a dedicated line may be required for the unit. Consult the supplier of your tele-

phone system if you encounter problems.

CAUTION: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet

locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or

terminals unless the telephone line has been disconnected at the network interface. Use caution when installing

or modifying telephone lines.

SENSOR INPUTS

The sensor inputs are designed to interface with IMS-4000 series sensors (See Chapter 7). The use of RJ-45 jacks for sensor

inputs allows the use of existing structured cabling to connect remote sensors.

Since the sensor produces an analog signal, it must connect directly to the Host or Node. The path from the sensor to the

IMS unit CANNOT pass through a network Hub or Switch.

Chapter 1: Installation

SENSOR INPUT LEDS

Each sensor input has two LEDs (red and green) to indicate the present status of the input. The key below describes the

multiple modes of operation.

Mode 0: No sensor at input

Green: OFF

Red: OFF

Mode 1: Sensor present—No alarms

Green: ON

Red: OFF

Mode 2: Alarm detected but has not exceeded recognition time

Green: FAST BLINK

Red: FAST BLINK

Mode 3: New alarm exists and not yet acknowledged

Green: SLOW BLINK

Red: SLOW BLINK

Mode 4: Input is in normal range, but alarm is still unacknowledged

Green: ON

Red: SLOW BLINK

Mode 5: Alarm has been acknowledged, but input is still out of range

Green: SLOW BLINK

Red: ON

Mode 6: Sensor in trouble

Green: QUICK FLASH

Red: QUICK FLASH

AC POWER AND BATTERY LEDS

The AC Power and Battery alarm status is indicated by two red LEDs. Their modes of operation are described below.

Mode 1: No Alarm

LED: OFF

Mode 2: Alarm detected but has not exceeded recognition time

LED: FAST BLINK

Mode 3: New Alarm exists and not yet acknowledged

LED: SLOW BLINK

Mode 4: Alarm has been acknowledged but input is still out of range

LED: ON

MICROPHONE JACK

The Host unit comes with a built-in microphone. Directly below the built-in mic is a separate jack for connecting an

optional condenser microphone to sense audible alarms, such as smoke detectors.

When an external microphone is connected, the internal microphone is disabled.

REAR PANEL

The rear panel is where the main power switch is located. The main power cord attaches to the IEC320 connector. The unit

can be powered from 100–250VAC 50–60Hz.

IMS-4000 Manual

ON/OFF SWITCH

The on/off switch connects main power and battery power to the system. Note that the system will only turn on when main

power is present. When main power fails, the internal battery will automatically supply power to the unit.

Figure 2: Rear Panel of the IMS Host

INSTALLATION

This section provides information on:

• Operating environment

• Rack, wall, and tabletop installation

• Connecting sensors

Parts Required

Phillips Screwdriver • 9 pin F/F null modem cable • Dumb terminal or PC w/9 pin com port

OPERATING ENVIRONMENT

Before you install the IMS-4000 Host be sure that your operating environment meets the physical requirements of the

equipment.

Operating Temperature: 32º–122º Fahrenheit (0º–50º C)

Humidity: 5–90 %RH, non-condensing

Power: 100–250VAC 50–60 Hz outlet within 6'

Rack Requirements: Standard 19" equipment rack with supplied mounting bracket hardware.

Requires 1.0 EIA rack mount space.

Tabletop requirements: Flat area which can support an enclosure 17" wide by 10" deep by 2" high.

Chapter 1: Installation

RACK MOUNT INSTALLATION

The IMS-4000 Host can be rack mounted using the included rack mount brackets. Follow the steps below:

1) Attach rack-mount brackets to the sides of the Host unit with a Phillips screwdriver.

2) Attach the unit to the equipment rack using two pan-head screws per side. Tighten the screws with a Phillips

screwdriver.

3) Plug the power cord into a 100–250VAC 50/60Hz outlet.

Figure 3: Rack-mounted Host Unit

WALL MOUNT INSTALLATION

The IMS-4000 Host can be wall mounted using the optional wall mount brackets. Follow the steps below:

1) Attach the optional wall mount brackets to the sides of the IMS-4000 using the eight black #6-32 screws. A Phillips

screwdriver will be required. (Order part # IMS-4406 Universal Wall Mount Kit)

2) Attach the unit to the wall using two screws per side. Tighten the screws with a Phillips screwdriver.

3) Plug the power cord into a 100–250VAC 50/60Hz outlet.

Figure 4: Wall-mounted Host Unit

TABLETOP INSTALLATION

The IMS-4000 Host can be installed on a tabletop or shelf. Follow the steps below:

1) Attach the four self-adhesive rubber feet to the four corners on the bottom of the IMS-4000.

2) Place the unit on a tabletop or shelf and connect the power cord into a 100-250VAC outlet.

Figure 5: Tabletop-mounted Host Unit

IMS-4000 Manual

POWER ON SELF TEST (POST)

When the power switch is turned on, the red and green input LEDs will begin a blinking pattern to indicate that the unit is

booting up and performing internal diagnostic tests. When the LEDs stop blinking, the unit is fully booted and operational.

The boot and Power On Self Test take approximately 1 minute.

CONNECTING SENSORS

The IMS-4000 Host has eight sensor inputs. Each input can accept any sensor type. Sensors are available to monitor the fol-

lowing:

• Temperature • Smoke

• Humidity • Security

• Water detection • Motion

• AC voltage • Alarm contacts from external equipment

All IMS-4000 sensors connect to the Host using standard RJ-45 cables. This makes it easy to connect sensors directly to the

unit. Simply plug one end of the cable into the sensor and the other end into one of the sensor inputs on the Host.

Another benefit of using RJ-45 connectors is that you can easily locate sensors at distant locations within your facility by

using your existing structured cabling. For example: Suppose you have an IMS-4000 installed in room A and you want to

install a sensor in room B. If your existing cabling infrastructure has an unused cable path between room A and room B,

then you simply use an RJ-45 interconnect cable to connect the IMS-4000 to the patch panel in room A, and an RJ-45 inter-

connect cable from the wall jack in room B to the sensor.

CAUTION: The sensor produces an analog signal which must connect directly to the Host or Node. The path

from the sensor to the IMS unit CANNOT pass through a network Hub or Switch.

NETWORK CONFIGURATION

The IMS-4000 Host has a serial port on the front panel which is used to configure network settings and security options. A

dumb terminal or terminal emulation software is required to get online and set up the configuration. The port is male DTE,

so you will need to use a null modem cable. Terminal communication settings must be set to:

• 9600 baud, no parity, 8 data bits, 1 stop bit

To get online with the IMS-4000, connect your terminal to the serial port and press <RETURN>. A menu will appear which

will guide you through the setup.

Sensaphone IMS-4000 Host Unit V1.0.0.0

Enter Password ()>

{The default password for a New Unit is “ims4k”}

1. Display Enterprise status

2. Display Network and Option configuration

3. Configure Network settings

4. Configure Enterprise Name

5. Configure Web Server

6. Configure Remote Access Server

7. Enable Two-Way E-mail Responder

8. Enable Microphone Listen-In

9. Enable default Master Administrator Account (temporarily)

0. Enable data modem

A. Configure SNMP

B. Change Admin Password

C. Reset To Factory Defaults

D. Display Statistics

E. Reboot

F. Logout

Enter option->

If you select Option 1 you will see the IP address and status of the Host and all associated nodes. A sample is shown below:

Chapter 1: Installation

Enterprise Status

Unit Type IP Status

IMS-4000 Monitor Host 10.1.4.10 Ok

NY_Node Node 10.1.4.17 Ok

Press any key to return to main menu

Option 2 will display the network configuration for the Host as well as web server, RAS, and two-way email settings. A

sample of Option 2 is shown below:

Network and Option Configuration

Physical Address 00:D0:C9:37:40:86

IP Address 10.1.4.10

Subnet Mask 255.255.255.0

Default Gateway 10.1.4.1

DNS Server 10.1.2.111

Enterprise name U.S. Widgets Inc.

Web Server Enabled

Web Status Security Enabled

Web Programming Option Enabled

Web Programming Security Enabled

Remote Access Server Enabled

RAS IP Port Address 0.0.0.0

Two-Way E-mail Responder Enabled

Microphone Listen-in Enabled

Datamodem Enabled

SNMP RO community public

SNMP RW community private

SNMP Agent Enabled

Allow remote configuration Disabled

Press any key to return to main menu

Option 3 will allow you to set all pertinent network settings listed under Option 2.

NOTE: You can remotely reconfigure the Host network settings using the IMS-4000 ConsoleView software if the Allow

Remote Configuration option is set to Y. However, the Host must initially be configured via the serial port before any

remote configuration is possible.

Option 4 allows you to configure or reconfigure the Enterprise name.

Option 5 allows you to configure the Web server. When Web security is enabled, a Profile Username & Password must be

entered to view the web page. A sample of the Web configuration menu is shown below:

Configure Web Server

1. Enable Web Server: Y/N

2. Enable Web Status Security: Y/N

3. Enable Web Programming option: Y/N

4. Enable Web Programming Security: Y/N

5. Return to main menu

Option 6 allows you to configure the RAS (Remote Access Server). This can be used to provide remote access to your net-

work via a dial-up connection to the IMS-4000 Host. Note that there are serious security risks associated with enabling this

feature. A sample of the RAS menu is shown below:

Configure Remote Access Server

1. Enable/Disable RAS Support

2. RAS IP address

3. Return to main menu

Enter option->

Option 7 allows you to Enable or Disable the two-way email feature.

Option 8 allows you to monitor on-site sound through either the built-in or an external microphone.

Option 9 (Enable default Master Administrator Account (temporarily) should only be used in the event that no Master

Administrator accounts can be accessed (e.g. the password(s) were forgotten). Enabling this feature will temporarily load the

IMS-4000 Manual

default Master Administrator account (username: admin, password: ims4k). This temporary account will unload if any one

of the following occurs:

(1) Any of the Master Administrator accounts are edited,

(2) A new Master Administrator account is created, or

(3) The system reboots.

Option 0 allows you to disable all inbound modem communications. This feature is provided for users who cannot have a

device with a modem connected to their network.

Option A allows you to program the SNMP Read-Only and Read-Write community strings.

Configure SNMP

1. Read-Only community string

2. Read-Write community string

3. Enable SNMP Agent

4. Return to main menu

Enter option ->

Press ENTER to accept new setting or ESC to cancel

Enter SNMP Read-Only community string (public) >

Configure SNMP

1. Read-Only community string

2. Read-Write community string

3. Enable SNMP Agent

4. Return to main menuEnter option ->

Press ENTER to accept new setting or ESC to cancel

Enter SNMP Read=Write community string (private) >

Configure SNMP

1. Read-Only community string

2. Read-Write community string

3. Enable SNMP Agent

4. Return to main menu

Enter option ->

Option B allows you to change the Local Configuration password.

Option C allows you to reset all settings to their default values.

Option D will display statistics.

Option E will save all changes and reboot the system. A reboot is required for changes to take effect.

Option F will save all changes and logout, but the changes will not be activated until the system reboots.

LOCAL CONFIGURATION DEFINITIONS

Password: This is the password which protects access to the local configuration parameters. The default password in a new

unit is “ims4k.”

IP: This is the IP address assigned to the IMS-4000 on your network. This address is provided by you or your network

administrator. It is formatted as a standard dotted decimal number.

Mask: This is the subnet mask which distinguishes the portion of the IP address that is the network ID from the portion

that is the station ID.

Gateway: A TCP/IP network must have a gateway to communicate beyond the LAN identified by the network ID. A gate-

way is a computer or router that is connected to two different networks and can move TCP/IP data from one to the other. If

your TCP/IP network has more than one LAN or if you are connecting to the Internet, you will need to know the IP address

of the gateway that will transfer TCP/IP data in and out of your LAN. A single LAN that is not connected to other LANs

does not require a gateway setting.

DNS: The DNS server is used to translate site names into actual numeric network addresses. Enter the IP address of the

DNS server for your network.

Enable Web: Setting this to “Y” will enable the web page feature of the IMS-4000. Set this to "N" if you do not want the unit

to produce a web page.

Chapter 1: Installation

Enable Web Password: Setting this to “Y” will require a valid user-name and password to be entered in order to view the

web page.

Enable RAS: Setting this to “Y” will enable Remote Network Access during a dial-up connection.

RAS IP: This is the IP address assigned to the remote computer calling in to the host.

Enable 2-Way E-mail: Setting this to “Y” will enable the 2-way email feature. With this feature enabled you can send com-

mands to the IMS-4000 via e-mail and receive responses back. Set this to "N" to disable this feature.

Enterprise Name: The Enterprise name will appear at the top level of the IMS-4000 ConsoleView software whenever a user

logs in to an IMS Host. It provides identification consistency among multiple users and allows for future Enterprise features.

Enable Microphone Listen-In: Enabling this feature will allow users to listen in through the microphone on the front panel

of the unit when dialing the unit in Voice mode. Disabling this feature will prevent the microphone from being accessed

during a telephone call.

BATTERY MAINTENANCE

The IMS-4000 Host includes an internal UPS that automatically switches to battery backup in the event of an AC power

failure. The battery in the IMS-4000 Host is a 12V 2.9AH gel cell. This battery will keep the unit operating for approximately

3.5 hours when fully charged and under normal operating conditions.

Service life

Over time and with periodic use, the battery will begin to lose its capacity, resulting in less overall backup time. Under nor-

mal operating conditions, three or four years of dependable service life can be expected or between 200 and 1000 charge/

discharge cycles, depending on the average depth of discharge. Eventually, battery replacement will be required to maintain

a dependable level of service.

Replacing the Battery

The battery in the Host can be replaced by following the instructions listed below. Be sure to read all safety messages and

follow the instructions in order as listed. Several tools will be required to change the battery:

• small flathead screwdriver

• needle-nose pliers

• 1⁄4" nut driver

CAUTION: REPLACE BATTERY ONLY WITH A 12V 2.9AH GEL CELL BATTERY.

WARNING: DISCONNECT THE AC POWER CORD FROM THE BACK OF THE UNIT.

THERE IS A RISK OF ELECTRICAL SHOCK UNLESS YOU

DISCONNECT THE CORD.

Figure 6: Battery location

Step 1) Locate the power switch on the rear of the unit and turn the IMS-4000 off.

IMS-4000 Manual

Step 2) Disconnect the power cord from the back of the unit.

Step 3) Disconnect the phone line from the front of the unit.

Step 4) Remove the IMS-4000 from the rack.

Step 5) Remove all of the screws in the top cover. Carefully remove the top cover.

Step 6) Locate the battery on the right side. There will be a red wire (positive)

and a black wire (negative) connected to the battery. Using needle nose pliers,

remove the connector with the black wire from the battery first. Gently wiggle it off.

Step 7) Using needle nose pliers, remove the connector with the red wire from the battery.

Step 8) Using the nut driver, remove the four nuts which hold down the battery bracket.

Remove the bracket and battery.

Step 9) Install the new battery and replace the bracket.

Step 10) Attach the connector with the red wire to the positive terminal of the battery.

Step 11) Attach the connector with the black wire to the negative terminal of the battery.

Step 12) Replace the top IMS-4000 cover and secure with the screws.

Step 13) Re-install in rack.

Step 14) Re-attach the power cord.

Step 15) Re-connect the phone line.

Step 16) Turn the Power Switch back on.

Akkumulator austauschen

Chapter 1: Installation

Der Austausch des Akkumulators im Host verläuft gemäß den nachfolgenden Schritten. Lesen Sie alle Sicherheitshinweise

aufmerksam durch und folgen Sie den Anweisungen in der angegebenen Reihenfolge. Für den Austausch des Akkumulators

sind verschiedene Werkzeuge erforderlich:

• kleiner Schlitzschraubendreher

• Spitzzange

• 1⁄4”-Sechskantschlüssel

ACHTUNG: AKKUMULATOR NUR DURCH EINEN GELZELLENAKKUMULATOR (12 V, 2,9 AH) ERSETZEN.

WARNUNG: VOR AUSTAUSCH DAS NETZKABEL AUF

DER RÜCKSEITE DES GERÄTS TRENNEN.

ANDERNFALLS BESTEHT STROMSCHLAGGEFAHR.

Schritt 1) Das IMS-4000 mit dem Netzschalter auf der Rückseite des Geräts abschalten.

Schritt 2) Das Netzkabel von der Rückseite des Geräts trennen.

Schritt 3) Das Telefonkabel von der Vorderseite des Geräts trennen.

Schritt 4) Das IMS-4000 aus dem Gestell ausbauen.

Schritt 5) Alle Schrauben auf der Oberseite lösen. Die obere Abdeckung vorsichtig abnehmen.

Schritt 6) Auf der rechten Seite den Akkumulator ausfindig machen. An den Akkumulator sind

ein roter Leiter (+) und ein schwarzer Leiter (–) angeschlossen. Mit der Spitzzange

zunächst den Anschluss des schwarzen Leiters vom Akkumulator abtrennen. Dazu den

Anschluss vorsichtig mit der Spitzzange hin und her bewegen.

Schritt 7) Mit der Spitzzange den Anschluss des roten Leiters vom Akkumulator abtrennen.

Schritt 8) Mit dem Sechskantschlüssel die vier Muttern lösen, mit denen die Akkumulatorhalterung

befestigt ist. Halterung und Akkumulator herausnehmen.

Schritt 9) Neuen Akkumulator einsetzen und die Halterung wieder einbauen.

Schritt 10) Den Anschluss mit dem roten Leiter am Pluspol des Akkumulators anschließen.

Schritt 11) Den Anschluss mit dem schwarzen Leiter am Minuspol des Akkumulators anschließen.

Schritt 12) Die obere Abdeckung des IMS-4000 wieder aufsetzen und mit den Schrauben befestigen.

Schritt 13) Das IMS-4000 wieder in das Rack einbauen.

Schritt 14) Das Netzkabel anschließen.

Schritt 15) Das Telefonkabel wieder anschließen.

Schritt 16) Den Netzschalter wieder einschalten.

IMS-4000 Manual

IMS HOST SPECIFICATIONS

OPERATING SPECIFICATIONS

Temperature: 32-122°F

Humidity: 5–90% RH non-condensing

Power Supply: 100–250VAC 50–60Hz

Power Consumption (Typ): 25 Watts

Dimensions: 1.75"h x 9.5"d x 19"w

Backup Battery: 12V 2.9AH Sealed Gel Cell

Backup Time: 3.5 Hours

COMMUNICATION SPECIFICATIONS

Ethernet: 10/100 Base-T, 10/100Mbps

RS-232: DB9, 9600bps, DTE

Modem: 33.6Kbps

Fax: Group 3, 14.4Kbps

Voice Processor: Yes

ENVIRONMENTAL MONITORING

Internal Monitoring: AC Power (True RMS Voltage), Backup Battery Level, Sound Level (in dB)

Number of Sensor Ports: 8

Sensor Types: Temperature, Humidity, Water, Power, Infrared Motion, Smoke, Dry Contacts

Sensor Input Connector: RJ-45

Sensor Cables: CAT-5, 568B

Cable Length: 1000'

Visual Indicators: LEDs, Normal and Alarm

External Microphone: 3.5mm jack, electret conden

ser

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