SENSAPHONE 1400 User Manual

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SENSAPHONE®

Sensaphone 1400

User’s Manual

LIT-0110

www.sensaphone.com

SENSAPHONE®

1400

Environmental Monitoring System

User’s Manual

Version 1.24

Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Phonetics, Inc. assumes no responsibility for the results of errors beyond its control. Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual.

Copyright © 2005 by Phonetics, Inc., dba SENSAPHONE® First Edition, version 1.24, October, 2011

Written and produced by Phonetics, Inc. Please address comments on this publication to:

Phonetics, Inc.

901 Tryens Road

Aston, PA 19014

Sensaphone is a registered trademark of Phonetics, Inc.

ii

Important Safety Instructions

Your Sensaphone 1400 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit:

Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference.

Read and follow all warning and instruction labels on the product itself.

To protect the Sensaphone 1400 from overheating, make sure all openings on the unit are not blocked. Do not place on or near a heat source, such as a radiator or heat register.

Do not use your Sensaphone 1400 near water, or spill liquid of any kind into it.

Be certain that your power source matches the rating listed on the AC power transformer. If you’re not sure of the type of power supply to your facility, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.

Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone Customer Service or another approved repair facility when any service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.

If anything happens that indicates that your Sensaphone 1400 is not working properly or has been damaged, unplug it immediately and follow the procedures in the manual for having it serviced. Return the unit for servicing under the following conditions:

1.The power cord or plug is frayed or damaged.

2.Liquid has been spilled into the product or it has been exposed to water.

3.The unit has been dropped, or the enclosure is damaged.

4.The unit doesn’t function normally when you’re following the operating instructions.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

iii

• Do not use the telephone to report a gas leak in the vicinity of the leak.

CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions:

1.Replace the battery only with the same or equivalent type recommended by the manufacturer.

2.Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

3.Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4.Exercise care in handling battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

iv

FCC Requirements

Part 68: The Sensaphone 1400 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.

The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices that you may connect to your line, you may want to contact your local telephone company to determine the maximum REN for your calling area.

The applicable certification jack USOC for this equipment is: RJ11C. The facility interface code (FIC) for this equipment is: 02LS2.

A compliant telephone cord and modular plug are provided with equipment. This equipment is designated to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See

Installation Instructions for details.

This equipment may not be used on coin service units provided by the telephone company. Connection to party lines is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

Should the 1400 cause harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.

But if advance notice isn’t practical, the telephone company may temporarily discontinue service without notice and you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equimenpt. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with the 1400, or you need information on obtaining service or repairs, please contact:

Phonetics, Inc.

901 Tryens Road

Aston, PA 19014

Toll-Free: 1-877-373-2700

FAX: 610-558-0222

v

If the equipment is causing harm to the telephone network, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

Part 15: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

General Requirements for all Automatic Dialers

When programming emergency numbers and (or) making test calls to emergency numbers:

1.Remain on the line and briefly explain to the dispatcher the reason for the call.

2.Perform such activities in the off-peak hours, such as early morning or late evenings.

vi

Canadian Department of Communications Statement

Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain

telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalent Numbers of all the devices does not exceed 5.0. For Sensaphone 1400, the AC Ringer Equivalent Number is 0.6B.

vii

viii

2 YEAR LIMITED WARRANTY

PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.

THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD

TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.

IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.

1.WARRANTOR: In this Warranty, Warrantor shall mean "Dealer, Distributor, and/or Manufacturer."

2.ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclusions set out below.

3.WARRANTY AND REMEDY: Two-Year Warranty — In the event that the Product does not conform to this warranty at any time during the time of two years from original purchase, warrantor will repair the defect and return it to you at no charge.

This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3) improperly installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized personnel or someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner or purpose for which the product was not intended; or (7) sold by original purchaser.

LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER

OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION

ix

UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT

OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR

OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY

NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT

IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE,

THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO

THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/ OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION,

OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY

OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’

NEGLIGENCE.

WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS,

ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES,

SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY

THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES

OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.

INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES,

LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,

USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM

x

TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE.

YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,

USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM

TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY

TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.

EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY

OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-

INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be damage to your person or property or business if you use this Product. You should maintain insurance coverage sufficient to provide compensation for any loss, damage, or expense that may arise in connection with the use of products or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation of the Product and/or interruptions of the service

due to strikes, riots, floods, fire, and/or any cause beyond Seller’s control, further subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to purchaser.

The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the

Uniform Commercial Code as adopted by the State of Delaware shall apply.

4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product does not conform to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase.

xi

5.LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you. If the implied warranties can not be excluded, and the applicable law permits limiting the duration of implied warranties,

then the implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law. You may also have other legal rights depending upon the law in your jurisdiction.

6.CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connection with this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware County, Pennsylvania or the United States District Court for the Eastern District of Pennsylvania.

Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to its validity, interpretation, performance and enforcement shall be governed by and construed in accordance

with the laws of the State of Delaware, without regard to the principles of conflicts of law.

Effective date 08/01/2005 PHONETICS, INC. d.b.a. SENSAPHONE 901 Tryens Road

Aston, PA 19014

Phone: 610.558.2700 Fax: 610.558.0222 www.sensaphone.com

xii

Table of Contents

Table of Contents

TOC List

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . .iii

FCC Requirements . . . . . . . . . . . . . . . . . . . .v . . . .

Canadian Department of Communications Statement . . . vii 2 YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . .ix

CHAPTER 1: INTRODUCTION

. . . . . . . . . . . 17. .

FEATURES . . . . . . . . . . . . . . .

. . . . . . . . . . . . .

18. . . . . . .

LAYOUT . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . .19. . . . . .

CHAPTER 2: INSTALLATION . . . . . . . . . . . . . . 21

OPERATING ENVIRONMENT . . .

. . . . . . . . . . . . .

21. . . . .

Mounting the 1400 . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

Locking the Enclosure . . . . .

. . . . . . . . . . 22. . . . . .

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Wiring Connectors . . . . . . .

. . . . . . . . . . . . .

23. . . . . . .

TURNING THE 1400 ON . . . . . . . . . . . . . . . . . . . . . . . .24.

Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

TELEPHONE LINE . . . . . . . . . . .

. . . . . . . . . . . . . . .

24. . . .

Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.

WIRING SENSORS AND TRANSDUCERS . . . . . . . . . . . .

25

External Microphone . . . . . . . . . . . . . . . . . . . . . . . 27

Wiring Recommendations . . .

. . . . . . . . . . . 27. . . . .

LED INDICATORS . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

28

CHAPTER 3: QUICK START GUIDE . . . . . . . . . 29

HOW THE KEYPAD COMMANDS WORK . . . . . . . . . . . . 29 ABORTING A COMMAND . . . . . . . . . . . . . . . . . . . . . . . . 29 ERROR MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . 29. . .

ACKNOWLEDGING A FALSE ALARM . . . . . . . . . . . . . . . 30

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Sensaphone 1400 Manual

RECOMMENDED PROGRAMMING STEPS . . . . . . . . 30. .

CHAPTER 4: ZONE PROGRAMMING . . . . . . . 31

AUTOMATIC ZONE CONFIGURATION . . . . . . . . . . . . 31. . MANUAL ZONE CONFIGURATION . . . . . . . . . . . . . . . . . 32 ENABLE/DISABLE ZONE ALARMS . . . . . . . . . . . . . . . . . 34 ENABLE/DISABLE SOUND LEVEL ALARM . . . . . . . 34. . .

ENABLE/DISABLE POWER . . . . . . . . . . . . . . . . . . . . . . . 35 CONFIGURE TEMPERATURE SCALE . . . . . . . . . . .35. . . .

CONFIGURE TABLE RANGE FOR 4–20mA SENSORS . . 35 ALARM RECOGNITION TIME . . . . . . . . . . . . . . . . . . . 38. . ALARM LIMITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41. . .

ZONE CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 SOUND LEVEL CALIBRATION . . . . . . . . . . . . . . . . . . . . . 46 DESIGNATING A ZONE AS UNUSED . . . . . . . . . . . . . . .48 EXIT DELAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49. . TEMPERATURE-ONLY STATUS REPORT . . . . . . . . . . . . . 50

CHAPTER 5: COMMUNICATION PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . 51

DATE and TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 VOICE MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 ID NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 ALARM DIAL-OUT TELEPHONE NUMBERS . . . . . . . 59. .

Voice Dialout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Numeric Pager Dialout . . . . . . . . . . . . . . . . . . . . . . . . 61 SPECIAL DIALING OPTIONS . . . . . . . . . . . . . . . . . . . . . . 65

Change to Touch-Tone Dialing . . . . . . . . . . . 66. . . . .

Special Dialing Code Summary . . . . . . . . . . . . 66. . .

DIAL-OUT TEST MODE . . . . . . . . . . . . . . . . . . . . . . . . .67.

To manually dial a phone number: . . . . . . . . . . . 67. .

ALARM ACKNOWLEDGMENT CODES . . . . . . . . . . . . . . 69

To erase an Acknowledgment Code: . . . . . . . . . . . . 71

ALARM HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

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Table of Contents

Deleting the Alarm History: . . . . . . . . . . .

. . 72. . . . .

TONE OR PULSE DIALING . . . . . . . . . . . . . . . . . . . .73. . .

RINGS UNTIL ANSWER . . . . . . . . . . . . . . . . . . . . . . . . . . 74

CALL DELAY TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

INTERCALL TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

CALL PROGRESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

VOICE REPETITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

MAX CALLS .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..

..

..

.. 81

TELEPHONE ANSWERING DEVICE

 

 

 

(TAD) COMPATIBILITY . . . . . . . . . . . . . . . . .

.

.

. 83. . . . . .

LISTEN-IN TIME . . . . . . . . . . . . . . . . . . .

.

.

.84. . . . . .

REMOTE PROGRAMMING SECURITY CODE (LOCK) . .85

SPEAKER MUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

CALLBACK ACKNOWLEDGMENT . . . . . . . . . . . . . . . . . . 88

CHAPTER 6: CONTROLLING THE OUTPUT . . . 89

AUTOMATIC MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

MANUAL MODE . . . . . . . . .

. .

. . . . . .

. . .

.

.

. . 90. . . . . . .

CHAPTER 7: OPERATION

. . .

. . . . .

. .

.

.

. 92. . .

ALARM DIALOUT AND ACKNOWLEDGMENT . . . . . . . . 92

Alarm Recognition . . . . . . . . . . . . . . . . . . . . .

.

. .

. 92

Alarm Notification . . . . . . . . . . . . . . . . . . . . .

.

. .

. 92

Dialout Note: Call Progress

. . . . . . . . .

. . . . .

. 92. . .

Alarm Dialout—Voice . .

. . . . . . . . .

. . . .

. 92. . . . . .

Alarm Dialout—Pager . . .

. . . . . . . . . .

. . . . . .

. 93. .

ALARM ACKNOWLEDGMENT . . . . . . . . . . . . . . .94. . . . .

Alarm Acknowledgment—Voice Dialout . . . . . . . . . . 94 Alarm Acknowledgment—Numeric Pager Dialout . . . 95 Alarm Acknowledgment—Automatic (Max Calls) . . 96.

CALL-IN STATUS . . . . . . . . . . . . . . . . . . . . . . . .97. . . . . . .

REMOTE COMMANDS VIA TOUCH-TONE PHONE . . . .98

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Sensaphone 1400 Manual

APPENDIX A: Checking Your Sensaphone

1400 for Proper Operation . . . . . . . . . . . . . . . . . . . . . . 102

APPENDIX B: Replacing the Back-up Battery . . . . . . . . . 104

APPENDIX C: Troubleshooting the 1400 . . . . . . . .

106. . . .

COMMUNICATIONS/DIAL-OUT: . . . . . . . . . . . .

107. . . . .

TEMPERATURE MONITORING: . . . . . . . . . . . . .

110. . . . .

4–20mA MONITORING: . . . . . . . . . . . . . . . . . . . . . . . . 112

SOUND LEVEL MONITORING: . . . . . . . . . . . . . . . . . 113. .

OTHER MONITORING: . . . . . . . . . . . . . . . . . .

.114. . . . . .

APPENDIX D: 2..8 and 10K Thermistor Tables . . . . .

116. . .

APPENDIX E: 1400 Technical Specifications . . . . . . . . . . 118

APPENDIX F: 1400 Quick Reference Guide . . . . . . . . . .120

APPENDIX G: Accessories . . . . . . . . . . . . . . . . . . . . . . . 124

APPENDIX H: Returning Your 1400 for Repair . . . . . . . . 125

Test Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129. . . . .

xvi

Chapter 1: Introduction

CHAPTER 1: INTRODUCTION

Congratulations on your purchase of the Sensaphone 1400. The 1400 is a powerful monitoring, alarm, and event logging system. It can monitor equipment and environmental conditions using four universal Zones with scaleable range, built-in power failure detection, sound level monitoring, and one relay output for manual control, or automatic control from alarms. The Sensaphone 1400 also features user-recordable voice for ID and all monitored zones, numeric paging, and built-in line seizure.

The Sensaphone 1400 is a fully programmable environmental monitoring system for unattended or remote applications. The unit will monitor and alarm on four zones: these can be N.O./

N.C.(Normally Open or Normally Closed) contact, 4–20mA, or 2.8K or 10K thermistor (temperature sensor). The unit will also monitor AC power, sound level, and battery condition. On the front of the unit are LED indicators to show the operating status.

Each zone (including power, sound and battery) has a status LED indicating the alarm status of the Zone. There is also an LED to indicate if the Output is On, an LED for Phone In-Use status and an

LED for System-On status.

The unit is programmed using the built-in keypad and voice response menus. All programming is stored in nonvolatile memory so that all programming is retained even without power. The unit is capable of performing alarm event logging of the four universal

Zones, power, and sound. The event logging (history) is also stored in nonvolatile memory. A battery-backed real-time clock is also included to time-stamp logged events. The alarm event history can be heard through the built-in speaker or remotely over the

telephone. A complete status report of all monitored conditions can also be heard simply by calling the 1400.

The unit comes in a plastic NEMA-4 enclosure with tabs for wall or panel mounting. Terminal connections for Zones, outputs and power are easily accessible from the front of the unit. The 1400 is powered by a plug-in adapter and has a 6V 1.3AH rechargeable backup battery located behind the panel. Circuitry in the unit will maintain

17

Sensaphone 1400 Manual

precise charging of the battery system. The unit also includes built-in Line Seizure capability to ensure that the telephone line is available when necesssary.

FEATURES

The Sensaphone 1400 Includes the following features:

Four Zones configurable as temperature, 4–20mA, or dry contact

Scaleable Range for 4–20mA Zones

Calibration for each Zone

Each Zone can be individually enabled or disabled

Power monitor

Fully automatic input configuration. No Jumpers!

High sound-level monitor (w/optional external mic)

1 relay output (manual or automatic control)

10 status LEDs

Dial out to eight telephone numbers

User-recordable voice messages

Alarm dialout via voice and numeric pager

Built-in Line Seizure

Microphone for on-site listen-in (w/optional external mic)

Time-stamped Alarm History

Surge protection on all Zones, telephone line and power supply

Rechargeable battery backup NEMA-4 enclosure

18

Chapter 1: Introduction

LAYOUT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 1: 1400 diagram

1.

Programming Keypad

 

8. External Mic Terminals

2.

Grounding Terminal

 

9. Built-in Condenser Mic

3.

9vdc Power Terminals

10.

System On LED

4. N.O./N.C. Relay Output

11.

Phone-in-use LED

Terminals

12.

Output On LED

 

 

 

 

 

 

 

 

 

 

 

5.

4 Zone Terminals

13.

Battery OK LED

 

 

 

 

 

 

 

 

 

 

 

6.

Power Button

14.

Zone Alarm LEDs

 

 

 

 

 

 

 

 

 

 

 

7. Phone Network/Extension

Terminals

19

Sensaphone 1400 Manual

TECHNICAL SUPPORT

Reading this instruction manual will help you install and program the 1400 easily. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone.

If there are any questions or problems that arise upon installation or operation, please contact Technical Support at:

SENSAPHONE

901 Tryens Road

Aston, PA 19014

Toll-Free Phone: 1-877-373-2700 FAX: 610-558-0222 support@sensaphone.com

20

Chapter 2: Installation

CHAPTER 2: INSTALLATION

OPERATING ENVIRONMENT

The Sensaphone 1400 should be mounted and operated in a clean, dry environment. The unit is microprocessor-controlled and as a result it should not be installed near devices that generate strong electromagnetic fields. Such interference is typically generated by power switching equipment such as relays or contactors. A poor operating environment may result in unwanted system resets and/or system lockup. The temperature range the unit can operate in is

32°F to 122°F (0°C to 50°C). If the unit needs to operate below freezing, a heater should be installed nearby.

Mounting the 1400

The NEMA-4 enclosure comes with hardware for wall or panel mounting. The four tabs are attached by screwing the round bubbleend of a tab to each of the four rear corners of the enclosure. Then mount the unit in a position that allows easy access to the Zone terminal block and keypad. Also, there must be a power outlet and telephone jack close to the unit.

5c”

118”

Figure 1: Mounting Dimensions

21

Sensaphone 1400 Manual

Locking the Enclosure

The 1400 enclosure can be locked by installing a small luggage-style padlock through the loop on the front door of the enclosure.  See Figure below.

Figure 2: Locking the Enclosure

Grounding

Connect a heavy gauge (#14AWG) copper wire to the earth ground terminal on the left end of the panel and connect the other end to a ground rod or metal cold water pipe (See Figure 3). It is extremely important that the earth ground connection be as short as possible. The ground rod should have sufficient depth to provide a low impedance connection to earth. This connection is required for the surge/lightning protection circuits to function properly.

NOTE: Proper earth grounding of the 1400 is required for warranty coverage.

Ground rods can typically be found at local electrical supply houses and/or hardware stores. Be sure to contact your state “Call before you dig” hotline at least two days before you install your ground rod, to insure that it is safe to install the ground rod in a chosen area.

22

SENSAPHONE 1400 User Manual

Chapter 2: Installation

Figure 3: Grounding the 1400

Wiring Connectors

The 1400 includes compression-type liquid-tight connectors for routing wires into the enclosure. To use these connectors, turn them counter-clockwise to loosen (or open-up) the compression washer. Insert all cables through the two connectors. When finished turn them clockwise to secure and seal the 1400 from the outside environment. If you don't have enough cables to obtain a snug fit you can insert a small piece of soft PVC insulation or rubber tubing to take up the extra space.

Dial-out to Phone

Microphone

Temperature

Smoke

Ventilation

Figure 4: Typical connections from 1400

23

Sensaphone 1400 Manual

TURNING THE 1400 ON

Plug the unit’s transformer into a 120VAC 60Hz outlet. Toggle the power switch on to start the unit. The System-On LED should glow steadily and the unit will say “Hello.” The unit will not turn on if AC power is not present, regardless of the state of the battery.

Note that when the unit is turned off, all programming is retained in non-volatile memory.

Backup Battery

The Sensaphone 1400 includes a 6V 1.3AH sealed lead-acid gelcell rechargeable battery for system back-up in the event of a power failure. The battery will provide approximately 24 hours of backup time. Actual backup time will depend upon the temperature, battery age, dialing activity, and state of the relay output. The battery is located behind the main panel.

The 1400 will automatically charge the battery whenever the power switch is turned on and the power transformer is plugged in. The battery should provide 3–5 years of service, depending on temperature and charge/discharge cycles, before needing

replacement. See Appendix B for battery replacement instructions.

The 1400 also includes a 3V lithium battery to retain the date and time when main power is off. The lithium battery should provide 8 10 years of service life.

NOTE: Have batteries serviced by qualified service personnel only.

TELEPHONE LINE

Connect the 1400’s Phone jack to a standard 2-wire analog phone line. The unit dials using pulse or tone, with loop start only. The 1400 will recognize ringer frequencies from 16 to 60 Hz and will operate with all standard analog telephone systems that accept pulse or tone dialing.

Certain private telephone systems and public switching equipment may not accept the unit’s dialing or may generate an unacceptable ring signal. In those cases, a dedicated line may be required for the

24

Chapter 2: Installation

unit. Consult the supplier of your telephone system if you encounter problems.

CAUTION: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.

Line Seizure

Line seizure gives the 1400 the ability to “seize” the telephone line when it needs to dial out. For example, if an emergency occurs which puts the 1400 in alarm mode, the unit will be able to dial out even if a telephone has been left off the hook. To the right

of the LINE terminals is another set of terminals labeled EXT. These terminals can be used to share the line with other devices

(telephone, fax machine, modem) and to give the 1400 priority in the event of an emergency. To make use of this feature you must have all the extension devices originate from the EXT terminals.

Whenever the unit must make an alarm phone call, the unit will disconnect any current phone calls and seize the line for its own use. The unit will continue to seize the line until the alarm has been acknowledged. To ease installation, an optional accessory is available (FGD-0060 Line Seizure Kit) which provides an RJ31x modular wall jack, cable, and wiring instructions.

NOTE: The Line Seizure Kit is not required for the 1400 seizure capability to function correctly. The Kit allows the disconnection of the 1400 system from the telephone line while ensuring continued telephone operation—useful if the 1400 is, for instance, temporarily removed for service.

WIRING SENSORS AND TRANSDUCERS

The 1400 Zones are compatible with NO/NC dry contacts, 2.8K and 10K thermistors, and 4–20mA transducers. To prevent an alarm from occurring while wiring the sensors, it is recommended that the zone alarm be disabled [SENSOR ON/OFF] + [Zone #1–4]. After wiring all of your sensors you will need to configure the zones

25

Sensaphone 1400 Manual

using the [SET] + [CONFIGURE] command. See Chapter Four for more information on Disabling Zone alarms and Configuring Zones.

Recommended sequence for adding a new sensor:

1.Disable the Zone’s alarm.

2.Wire up the sensor.

3.Configure the Zone.

4.Enable the Zone.

Note: If a false alarm occurs while wiring a sensor, you can quickly acknowledge it by pressing the [ALARM/CANCEL] key. See Chapter Five for more information on User Acknowledgment Codes.

Temperature: The unit will accept 2.8K or 10K thermistors.

These should be wired to a Zone terminal and the adjacent ground terminal. For recommended thermistors check the accessory list or thermistor data in the appendices. Thermistor temperature range:

2.8K: -109°F to 115°F (-85°C to 57°) 10K: 87ºF to 168ºF (-66ºC to 76ºC)

Dry Contacts: Only contacts which have no voltage or current applied may be used. Connect the contact to a Zone terminal and an adjacent ground terminal. Do NOT try to monitor a contact that switches 120VAC. This will permanently damage the unit.

4–20mA: A 4–20mA transducer requires you to have an external

DC power supply for the transducer. Connect the positive wire of your transducer to the positive terminal of your DC power supply. Connect the negative terminal of the transducer to a Zone terminal on the Sensaphone 1400. Connect the negative terminal from your power supply to the adjacent ground terminal on the 1400.

26

 

 

 

 

 

 

Chapter 2: Installation

Input Zones

 

 

Input Zones

 

Terminal Strip

Temperature Sensor

Terminal Strip

External Power Source

 

 

 

 

+ -

+ -

 

 

+ -

+ -

VDC

 

 

 

Z O1N E

Z O2N E

 

 

Z O1N E

Z O2N E

 

Thermistor

 

 

4–20mA Transducer

4–20MA

 

 

4-20mA transducer

 

 

 

 

 

 

 

 

Input Zones

 

 

 

 

 

Terminal Strip

Dry Contact Sensor

 

 

 

 

 

 

 

 

 

 

+ -

+ -

NO/NC

 

 

 

 

Z O1N E

Z O2N E

 

 

 

Dry Contact

Figure 5: Different Sensor Types connected to the Terminal Block

External Microphone

An (optional) external microphone may be connected to the MIC terminals to allow remote listen-in capabilities and high sound level detection. (NOTE: The built-in microphone is for message recording only.) An external microphone with a 25' cable may be ordered from your Sensaphone supplier: Part number FGD-0057.

The microphone connects to the terminals labeled MIC. Be sure to observe proper polarity when connecting the microphone: Red wire to + and Black wire to . See Chapter Five for information on programming the Listen-in Time, High Sound Alarm Recognition Time, and Sound Level Sensitivity (calibration).

Wiring Recommendations

The 1400 will work fine in indoor environments using unshielded cable. When wiring will be subject to long lengths (>250') or if run outdoors, it is highly recommended that shielded cable be used and that the shield be connected to an earth ground. Also, be sure to use the appropriate gauge wire based on the distance and sensor type. See chart below:

Wire Gauge

Thermistor

NO/NC Contact & 4–20mA

#24

250'

1000'

#22

500'

2000'

#20

1000'

4000'

27

Sensaphone 1400 Manual

When preparing wire for connection to the terminal blocks, strip 4" of insulation from the conductor (see figure below).

.25"

Figure 6: Wire stripped for connection

LED INDICATORS

The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.

Zones 1–4, Power and Sound: LED Off: Zone OK

LED Blinking Fast: Alarm condition exists but recognition time has not been met

LED Blinking Slowly: Unacknowledged alarm exists LED On: Acknowledged alarm exists

Battery:

LED On: Battery OK

LED Blinking: Battery condition low

LED Off: No battery/critically low battery condition Output On:

LED On: Output relay on LED Off : Output relay off

Phone-In-Use:

LED On: Unit is communicating on the phone line LED Off: Unit is not using the phone line

System-On:

LED On: System power on LED Off : System power off

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