Every effort has been made to ensure that the information in this document is complete, accurate
and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control.
Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and
referred to in this manual, will not affect the applicability of the information in this manual.
Your IMS-1000 has been carefully designed to give you years of safe, reliable performance. As with all
electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit:
• Read the installation and operating instructions in this manual carefully. Be sure to save it for
future reference.
• Read and follow all warning and instruction labels on the product itself.
• To protect the IMS-1000 from overheating, make sure all openings on the unit are not blocked. Do
not place on or near a heat source, such as a radiator or heat register.
• Do not use your IMS-1000 near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating in the specifications of this manual. If you’re
not sure of the type of power supply to your facility, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric
shock.
• Never push objects of any kind into this product through ventilation holes as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone
Customer Service, or another approved repair facility, when any service or repair work is
required. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the unit is subsequently used.
• If anything happens that indicates that your IMS-1000 is not working properly or has been
damaged, unplug it immediately and follow the procedures in the manual for having it serviced.
Return the unit for servicing under the following conditions:
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the enclosure is damaged.
4. The unit doesn’t function normally when you’re following the operating instructions.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• To reduce the risk of fire or injury to persons, read and follow these instructions:
1. Use only the specified type and size battery.
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for
possible special disposal instructions.
3. Do not open or mutilate batteries. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
iii
IMS-1000 Manual
4. Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat and
cause burns.
5. Remove main power and telephone connections before replacing the battery.
Wichtige Sicherheitshinweise
Ein wesentlicher Aspekt bei der Entwicklung Ihres IMS-1000 war die Gewährleistung eines sicheren
und zuverlässigen Betriebs über viele Jahre hinweg. Wie bei allen elektrisch betriebenen Einrichtungen
sollten Sie jedoch auch hier einige grundlegende Vorsichtsmaßnahmen beachten, um Schäden am Gerät
und Verletzungen zu vermeiden:
Part 68: The Sensaphone IMS-1000 complies with 47 CFR, Part 68 of the rules. On the back of the
unit there is a label that contains, among other information, the Certification Number and the Ringer
Equivalence Number (REN) for this equipment. You must, upon request, provide this information to
your local telephone company.
The REN is useful to determine the quantity of devices that you may connect to your telephone line
and still have all of those devices ring when your telephone number is called. In most, but not all areas,
the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of
the number of devices that you may connect to your line, you may want to contact your local telephone
company to determine the maximum REN for your calling area.
The applicable certification jack USOC for this equipment is: RJ11C. The facility interface code (FIC)
for this equipment is: 02LS2.
A compliant telephone cord and modular plug are provided with equipment. This equipment is
designated to be connected to the telephone network or premises wiring using a compatible modular
jack which is Part 68 compliant. See Installation Instructions for details.
This equipment may not be used on coin service units provided by the telephone company. Connection
to party lines is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Should the IMS-1000 cause harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t
practical, the telephone company may temporarily discontinue service without notice and you will be
notified as soon as possible. You will be informed of your right to file a complaint with the FCC. The
telephone company may make changes in its facilities, equipment, operations, or procedures where
such action is reasonably required in the operation of its business and is not inconsistent with the rules
and regulations of the FCC that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with the Sensaphone IMS-1000, or you need information on obtaining service
or repairs, please contact:
Phonetics, Inc.
901 Tryens Road, Aston, PA 19014
610.558.2700
Fax: 610.558.0222
If the equipment is causing harm to the telephone network, the telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected or until you are sure
that the equipment is not malfunctioning.
Part 15: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
vi
vi
Telephone Consumer Protection Act
The FCC Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send a message unless such message
contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual
sending the message, and the telephone number of the sending machine or such business, other entity,
or individual. (The telephone number provided may not be a 900 number or any other number for which
charges exceed local or long-distance transmission charges.)
To comply with this law, you must enter the following information into your IMS-1000:
• Date, Time and Unit Name as described in the System Settings section of the Manual.
• Unit telephone number to identify the source of the FAX transmission, as shown in the Modem
Settings section of the Manual.
General Requirements for all Automatic Dialers
When programming emergency numbers and (or) making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call.
2. Perform such activities in the off-peak hours, such as early morning or late evenings.
Canadian Department of Communications Statement
Notice: The Canadian Department of Communications label identifies certified equipment. This certifi-
cation means that the equipment meets certain telecommunications network protective operational and
safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an accept-
able method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension
cord). The customer should be aware that compliance with the above conditions may not prevent degra-
dation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the total of the Ringer Equivalence Numbers of all the devices does not exceed 5.0. For IMS-1000, the
Ringer Equivalence Number is 0.0.
vii
IMS-1000 Manual
The following Copyright applies to the Graphing features of the IMS web page.
Portions copyright 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Cold Spring Harbor
Laboratory. Funded under Grant P41-RR02188 by the National Institutes of Health.
Portions copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Boutell.Com, Inc.
Portions relating to GD2 format copyright 1999, 2000, 2001, 2002 Philip Warner.
Portions relating to WBMP copyright 2000, 2001, 2002 Maurice Szmurlo and Johan Van den Brande.
Permission has been granted to copy, distribute and modify gd in any context without fee, including a
commercial application, provided that this notice is present in user-accessible supporting documentation.
This does not affect your ownership of the derived work itself, and the intent is to assure proper credit
for the authors of gd, not to interfere with your productive use of gd. If you have questions, ask.
“Derived works” includes all programs that utilize the library. Credit must be given in user-accessible
documentation.
This software is provided “AS IS.” The copyright holders disclaim all warranties, either express or
implied, including but not limited to implied warranties of merchantability and fitness for a particular
purpose, with respect to this code and accompanying documentation.
Although their code does not appear in gd 2.0.4, the authors wish to thank David Koblas, David
Rowley, and Hutchison Avenue Software Corporation for their prior contributions.
The following Copyright applies to the Web Server operating within the IMS-1000.
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED
BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE
OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT
CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER
REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR
LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER
FOR A REFUND OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF
YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN
AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS
OF LIABILITY.
1. WARRANTOR: In this Warranty, Warrantor shall mean "Dealer, Distributor, and/or Manufacturer."
2. ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and craftsmanship
with only the limitations and exclusions set out below.
3. WARRANTY AND REMEDY: Three-Year Warranty — In the event that the Product does not conform to this
warranty at any time during the time of three years from original purchase, warrantor will repair the defect and
return it to you at no charge.
This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous
cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3)
improperly installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized personnel or someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner or purpose for which the product was not intended; or (7) sold by original purchaser.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE
WARRANTOR’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT,
AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE
OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES
OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE,
BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR
FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,
BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN
THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR
OR REPLACEMENT ARE INAPPLICABLE, THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO THE
PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR
RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF
ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST
PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE
WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE,
OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH
LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’ PRODUCT
AND SERVICES OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL
OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS
WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED
COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES, LIABILITIES,
DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM
ix
IMS-1000 Manual
THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR
FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR
NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL
LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES,
LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY
RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION,
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS
TERMS OF THIS LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE
SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED,
INCLUDING: THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE
AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT
AND/OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not
be damage to your person or property or business if you use this Product. You should maintain insurance coverage
sufficient to provide compensation for any loss, damage, or expense that may arise in connection with the use of
products or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation
of the Product and/or interruptions of the service due to strikes, riots, floods, fire, and/or any cause beyond Seller’s
control, further subject to the limitations expressed in any License Agreement or other Agreement provided by
Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions
herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the Uniform
Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product does not conform to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of
original purchase.
5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of
goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification
terms and limitations set out above may not apply, or may be limited in their application, to you. If the implied
warranties can not be excluded, and the applicable law permits limiting the duration of implied warranties, then the
implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties
herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable
law. You may also have other legal rights depending upon the law in your jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connection with
this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclusively be
brought in either the Court of Common Pleas of Delaware County, Pennsylvania or the United States District Court
for the Eastern District of Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to its validity,
interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of
the State of Delaware, without regard to the principles of conflicts of law.
Appendix D: Returning an IMS Unit for Repair .....108
Test Log....................................109
Index ......................................111
xviii
Chapter 1: Installation
Chapter 1: Installation
Introduction
Congratulations on your purchase of the Sensaphone IMS-1000 Infrastructure Monitoring System.
The system is designed to be a comprehensive method of ensuring 100% up-time of your computer
systems. By monitoring all aspects of your computer room, including environmental conditions and
network equipment, the system will keep you informed of the status of your infrastructure. Monitored
conditions can include temperature levels, humidity levels, line voltage, leak detection, server response,
UPS systems, and more. The system allows the computer professional to be notified immediately of any
detected problems. Notification can occur via voice telephone call, pager, e-mail, fax or snmp trap. An
internal battery backup system insures that the unit will continue to run if main power fails.
Features
The IMS-1000 series of products includes the following key features:
n Eight sensor inputs to monitor environmental conditions and/or alarm contacts from other
computer equipment such as UPS systems.
n 10/100BASE-T Ethernet port.
n Internal battery backup for uninterrupted performance.
n Compact design allows rack-mount, wall-mount, or tabletop installation.
n Embedded web page to program and manage your IMS-1000 system.
Technical Support
If any questions arise upon installation or operation of the IMS-1000, please contact the
Sensaphone Technical Service Department at 610.558.2700 and have the following information
available:
• Date of purchase __________________
• Serial number __________________
Technical support is available from 8:00 AM to 5:00 PM, eastern time.
About This Manual
This manual comprises the instructions and commands necessary to install and program the
IMS-1000. Additional summary and application chapters are included to help you speed program-
ming and to understand IMS-1000’s features. You should thoroughly read this manual to establish a
basic understanding of the system and keep it as a reference.
19
IMS-1000 Manual
SENSAPHONE
®
System On
Battery Ok
Output On
Alarm
Output
Ethernet
Expansion
Phone
En vir onmental Sensor Inputs
1 2 3 4 5 6 7
8
1 2 3 4 5 6 7
8
REMOTEMONITORINGSYSTEM
IMS-1000
Infrastructure Monitoring System
SENSAPHONE
®
1
2
3
4
5
6
INSTALLATION and CONFIGURATION
Physical Description
The IMS-1000 is housed in a 14"w x 1.75"h x 7"d enclosure, which is 1 EIA rack-mount space
high.
Front Panel Layout
The front panel contains connections for eight sensor inputs, Ethernet port, and status LEDs. See
figure below:
Figure 1: Front Panel Layout of the IMS-1000
20
1 Phone Line (not present on model IMS-1001)
2 Ethernet port (10/100Base-T)
3 USB Expansion Port
4 Sensor Inputs (8)
5 Output
6 LED
RJ-45 10/100BASE-T Ethernet Port
This jack is for connecting to your network so that the IMS-1000 can send e-mail, display it’s web
page and ping selected network servers and/or services. Two LEDs indicate received data (green)
and transmitted data (yellow).
Phone Jack (optional)
Connect the IMS-1000’s Phone jack to a standard 2-wire analog phone line. The unit dials using
touch-tones, with loop start only. The IMS-1000 will recognize ringer frequencies from 16 to 60 Hz
and will operate with all standard analog telephone systems that accept tone dialing.
Certain private telephone systems and public switching equipment may not accept the unit’s dialing
or may generate an unacceptable ring signal. In those cases, a dedicated line may be required for
the unit. Consult the supplier of your telephone system if you encounter problems.
CAUTION: Never install telephone wiring during a lightning storm. Never install telephone
jacks in wet locations unless the jack is specifically designed for wet locations. Never touch
uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface. Use caution when installing or modifying telephone lines.
Sensor Inputs
The sensor inputs are designed to interface with IMS series sensors (See Chapter 5). The use of
RJ-45 jacks for sensor inputs allows the use of existing structured cabling to connect remote sen-
sors.
Chapter 1: Installation
Since the sensor produces an analog signal, it must connect directly to the IMS-1000. The path
from the sensor to the IMS unit CANNOT pass through a network Hub or Switch.
Sensor Input LEDs
Each sensor input has two LEDs (red and green) to indicate the present status of the input. The
key below describes the multiple modes of operation.
Mode 0: No sensor at input
Green: OFF
Red: OFF
Mode 1: Sensor present—No alarms
Green: ON
Red: OFF
Mode 2: Alarm detected but has not exceeded recognition time
Green: FAST BLINK
Red: OFF
Mode 3: New alarm exists and not yet acknowledged
Green: SLOW BLINK
Red: SLOW BLINK
Mode 4: Input is in normal range, but alarm is still unacknowledged
Green: ON
Red: SLOW BLINK
Mode 5: Alarm has been acknowledged, but input is still out of range
Green: SLOW BLINK
Red: ON
Mode 6: Sensor in trouble
Green: QUICK FLASH
Red: QUICK FLASH
USB Expansion Port
The USB expansion port is reserved for future IMS-1000 accessory devices. Check www.
sensaphone.com or contact the Sensaphone sales department for availability.
Relay Output
The Relay Output provides a Normally Open/Normally Closed contact that can be connected to
an external device (i.e. Light, siren, aux system, etc). The output can be programmed to activate
when an alarm condition is detected or it may be controlled manually from the IMS-1000 web
page or via touch–tone telephone. The output is rated for 1A 30VAC or 1A 24VDC.
System On LED
This light indicates that the IMS-1000 unit is powered and operational.
Battery Ok LED
This light indicates the status of the internal back-up battery. When on-steady this light indicates
that the battery is charged. A flashing light means that the battery is low. When the light is off the
battery is very low and is incapable of powering the unit.
21
IMS-1000 Manual
Power Switch
Power Jack
Output LED
The Output LED is a visual indication that the Output Relay has been activated.
Alarm LED
The Alarm LED is a visual indication that a Power, IP Alarm, or Battery Alarm exists. When
blinking this LED indicates that the alarm is un–acknowledged, a “steady–on” led indicates that
the alarm is acknowledged.
Rear Panel
The rear panel is where the main power switch is located. The power adapter attaches to the con-
nector. The unit can be powered from a 9VDC 1AMP transformer connected to 115VAC 60Hz.
ON/OFF Switch
The on/off switch connects main power and battery power to the system. Note that the system will
only turn on when main power is present. When main power fails, the internal battery will automatically supply power to the unit.
Installation
This section provides information on:
n Operating environment
n Rack, and tabletop installation
n Connecting sensors
Parts Required
Phillips Cat 5 Network Computer
Screwdriver Cable
Figure 2: Rear Panel of the IMS 1000
22
Chapter 1: Installation
System On
Battery Ok
Output On
Alarm
Output
Ethernet
Expansion
Phone
Environmental Sensor Inputs
1 2 3 4 5 6 7
8
1 2 3 4 5 6 7
8
IMS-1000
Infrastructure Monitoring System
SENSAPHONE
®
Operating Environment
Before you install the IMS-1000 be sure that your operating environment meets the physical
requirements of the equipment.
Operating Temperature: 32º–122º Fahrenheit (0º–50º C)
Humidity: 5–90 %RH, non-condensing
Power: 115VAC 60 Hz outlet within 6'
Rack Requirements: Standard 19" equipment rack with supplied mounting bracket
hardware. Requires 1.0 EIA rack mount space.
Tabletop requirements: Flat area which can support an enclosure 14" wide by 7" deep by 2"
high.
Rack Mount Installation
The IMS-1000 can be rack mounted using the included rack mount brackets. Follow the steps
below:
1) Attach rack-mount brackets to the sides of the unit with a Phillips screwdriver.
2) Attach the unit to the equipment rack using two pan-head screws per side. Tighten the
screws with a Phillips screwdriver.
3) Plug the power adaptor into a 115VAC 60Hz outlet.
Figure 3: Rack-mounted unit
Tabletop Installation
The IMS-1000 can be installed on a tabletop or shelf. Follow the steps below:
1) Attach the four self-adhesive rubber feet to the four corners on the bottom of the IMS-1000.
2) Place the unit on a tabletop or shelf and connect the power adaptor into a 115VAC outlet.
Power On Self Test (POST)
When the power switch is turned on, the unit will boot up and perform internal diagnostic tests. The
boot and Power On Self Test take approximately three minutes.
Figure 5: Tabletop-mounted unit
23
IMS-1000 Manual
Connecting Sensors
The IMS-1000 has eight sensor inputs. Each input can accept any sensor type. Sensors are available
to monitor the following:
n Temperature n Smoke
n Humidity n Security
n Water detection n Motion
n AC voltage n Air Flow
n Alarm contacts from external equipment n Current Draw
All IMS-1000 sensors connect to the unit using standard RJ-45 cables. This makes it easy to connect sensors directly to the unit. Simply plug one end of the cable into the sensor and the other end
into one of the sensor inputs.
NOTE: Some sensors need to be opened to plug the RJ-45 cable in.
Another benefit of using RJ-45 connectors is that you can easily locate sensors at distant locations
within your facility by using your existing structured cabling. For example: Suppose you have an
IMS-1000 installed in room A and you want to install a sensor in room B. If your existing cabling
infrastructure has an unused cable path between room A and room B, then you simply use an RJ-45
interconnect cable to connect the IMS-1000 to the patch panel in room A, and an RJ-45 intercon-
nect cable from the wall jack in room B to the sensor.
CAUTION: The sensor produces an analog signal which must connect directly to the IMS-1000.
The path from the sensor to the IMS unit CANNOT pass through a network Hub or Switch.
Network Configuration
The IMS-1000 is designed for installation on an Ethernet network. This involves assigning it an
IP address. By default the IMS-1000 will try to acquire an IP address automatically using DHCP.
If it is successful you can then use the IMS-1000 Locator program to find the IMS-1000 on your
network and then assign it a fixed IP address. If no DHCP server is found the unit will fallback to
a fixed IP address of 192.168.1.250. Follow the instructions below depending on which scenario
applies to your network:
My network supports DHCP:
If your network supports DHCP then simply plug the network jack into the IMS-1000’s Ethernet
port and turn it on. Allow the unit to finish booting up (1-2 minutes). Next, install the IMS-1000
Locator program on the included CDROM (or download it from www.sensaphone.com ). After
installation, run the IMS-10000 Locator program and click the Search button. A list of detected
IMS-1000’s will be displayed showing their IP address and MAC address (IMS-1000 serial number). Click on the IMS-1000 in the list and then click Connect and your browser will open to the
Login page for configuring your network settings. The default password is “ims1k”. Click Login
and the following page will appear:
24
Chapter 1: Installation
Figure 6: Configuration
Change the DHCP Status to Disabled and enter a permanent fixed IP address. Enter the other network settings also. Consult with your network administrator if your unsure of the proper settings.
Click Save when done.
My network does not support DHCP:
If your network does not support DHCP then your IMS-1000 will set its IP address to
192.168.1.250. This address should only be temporarily set. Leaving this address as the factory
default could result in networking conflicts if another IMS-1000 is added to your non-DHCP supported network.
If your network does not support DHCP then you will have to use one of the following methods to
change the IP of the IMS-1000 for the first time.
NOTE: It is highly recommended that you consult all network configurations and settings
changes with your Network Administrator.
1) Using a standard RJ45 crossover cable connect your PC to the IMS-1000. Change the IP of your
network connection to something in 192.168.1.xxx that is not the same as the default IP of the
IMS-1000.
You should now be able to access the following configuration page of the IMS-1000. Point your
browser at the following URL:
http://192.168.1.250/config.asp
Proceed to the Network Configuration section below.
2) Using a network hub connect only your PC and the IMS-1000 to the hub. Change the IP of your
network connection to something in 192.168.1.xxx that is not the same as the default IP of the
25
IMS-1000 Manual
IMS-1000. You should now be able to access the following configuration page of the IMS-1000.
Point your browser at the following URL:
http://192.168.1.250/config.asp
Proceed to the Network Configuration section below.
3) Using a network switch that is configured for DHCP server connect both your IMS-1000 and
your computer to the switch. Power cycle your IMS-1000. While your IMS-1000 is rebooting, con-
figure your network connection for using DHCP. Once the IMS-1000 has rebooted it should have
acquired an IP from the switch’s DHCP server. Log into your switch and see what the IP the switch
gave to the IMS-1000. You should now be able to access the following configuration page of the
IMS-1000. Point your browser at the following URL where xxx.xxx.xxx.xxx is the IP the switch
DHCP server gave your IMS-1000:
http://xxx.xxx.xxx.xxx/config.asp
Proceed to the Network Configuration section below. If you were unable to connect to the above
URL you may need to modify the settings of the switch you are using.
Network Configuration:
The network configuration login page will be displayed. The default password is “ims1k”. Click
“Login” and the Network Configuration page will be loaded. Enter a static IP address for your
IMS-1000 and complete the remaining network parameters. Be sure to click “Save” when done to
store all the modified settings. You can now connect your IMS-1000 to your network.
Parameter Descriptions
MAC Address: This is the Media Access Control address which, in general terms, is the hardware
address for the IMS-1000 Ethernet port. There is a unique address for all network devices.
DHCP Status: Enabling this option means that the IMS-1000 will automatically obtain an IP
address on the network using Dynamic Host Configuration Protocol (DHCP). Disabling this option
means that you will have to configure the network parameters manually.
IP/Host: This is the entry field for manually configuring the IP address of the IMS-1000 on your
network. This address is provided by you or your network administrator. It is formatted as a standard dotted decimal number.
Netmask: This is the subnet mask which distinguishes the portion of the IP address that is the net-
work ID from the portion that is the station ID.
DNS: The DNS server is used to translate site names into actual numeric network addresses. Enter
the IP address of the DNS server for your network.
Gateway: A TCP/IP network must have a gateway to communicate beyond the LAN identified by
the network ID. A gateway is a computer or router that is connected to two different networks and
can move TCP/IP data from one to the other. If your TCP/IP network has more than one LAN or
if you are connecting to the Internet, you will need to know the IP address of the gateway that will
transfer TCP/IP data in and out of your LAN. A single LAN that is not connected to other LANs
does not require a gateway setting.
26
Chapter 1: Installation
Default Access Level: This setting determines the level of access a user will have if they open the
web page without logging-in to the system. The most secure setting is “Login Required” which
means a user cannot view or change anything in the system without first logging-in. There are also
two read-only modes: Status-View and User-View.
Status View: The status-only user can view the current status of the system without being able to
view the programming. For example, a status only user could see that an input was 75ºF, but not
know the calibration value (º offset) or the low/high limits for the sensor.
User View: The basic user has access to view the system without making any changes. The user
shall be able to view programming without being able to change it.
The last option is to completely disable security which gives anyone full programming capability
without logging-in to the system.
Configuration Password: The network configuration screen is password protected. The password
can be changed by clicking the “change password” box and entering a new password in the boxes
provided.
SNMP Agent Settings: The IMS-1000 contains an SNMP agent which allows read and write access
to most of the IMS-1000 parameters from an SNMP console. To enable the SNMP agent click in
the Enable box. You must also configure the Read-Only and Read-Write Community Strings. The
default settings for these are “public” (Read-Only) and “private” (Read-Write), which are very
common and should be changed for security purposes.
Battery Maintenance
The IMS-1000 includes an internal UPS that automatically switches to battery backup in the event
of an AC power failure. The battery in the IMS-1000 is a 6V 3.4AH sealed lead acid. This battery
will keep the unit operating for approximately 3.5 hours when fully charged and under normal oper-
ating conditions.
Service life
Over time and with periodic use, the battery will begin to lose its capacity, resulting in less overall
backup time. Under normal operating conditions, three or four years of dependable service life can
be expected or between 200 and 1000 charge/discharge cycles, depending on the average depth
of discharge. Eventually, battery replacement will be required to maintain a dependable level of
service.
Replacing the Battery
The battery can be replaced by following the instructions listed below. Be sure to read all safety
messages and follow the instructions in order as listed. Several tools will be required to change the
battery:
• small flathead screwdriver
• needle-nose pliers
1
⁄4" nut driver
•
CAUTION: REPLACE BATTERY ONLY WITH A 6V 3.4AH SEALED LEAD–ACID
RECHARGEABLE BATTERY.
27
IMS-1000 Manual
System On
Battery Ok
Output On
Alarm
Output
Ethernet
Expansion
Phone
Environmental Sensor Inputs
1 2 3 4 5 6 7
8
1 2 3 4 5 6 7
8
IMS-1000
Infrastructure Monitoring System
SENSAPHONE
®
WARNING: DISCONNECT THE POWER CORD FROM THE BACK OF THE UNIT.
THERE IS A RISK OF ELECTRICAL SHOCK UNLESS YOU DISCONNECT
THE CORD.
Figure 6: Battery location
Step 1) Locate the power switch on the rear of the unit and turn the IMS-1000 off.
Step 2) Disconnect the power cord from the back of the unit.
Step 3) Disconnect the phone line from the front of the unit. (If present)
Step 4) Remove the IMS-1000 from the rack.
Step 5) Remove all of the screws in the top cover. Carefully remove the top cover.
Step 6) Locate the battery on the right side. There will be a red wire (positive)
and a black wire (negative) connected to the battery. Using needle nose pliers,
remove the connector with the black wire from the battery first. Gently wiggle it off.
Step 7) Using needle nose pliers, remove the connector with the red wire from the battery.
Step 8) Using the nut driver, remove the two nuts which hold down the battery bracket.
Remove the bracket and battery.
Step 9) Install the new battery and replace the bracket.
Step 10) Attach the connector with the red wire to the positive terminal of the battery.
Step 11) Attach the connector with the black wire to the negative terminal of the battery.
Step 12) Replace the top IMS-1000 cover and secure with the screws.