SENSAPHONE IMS User Manual

SENSAPHONE

REMOTE MONITORING SOLUTIONS

Infrastructure Monitoring Systems

®

• Temperature • Power Failure • Physical Security

• Server Operation

• Network Connectivity

• Water on the oor

The IMS series of Sensapahone products allows you to watch over many of the potential threats in your com­puter room. They combine environmental monitoring, physical security, network monitoring and more into one
easy to manage system. The IMS System is always storing history and trending information, and will notify the
appropriate personnel when conditions exceed acceptable limits. There are two different IMS solutions, the
IMS-4000 and the IMS-1000. Both systems have the following features ...

Environment Monitoring:

• Temperature

• Power Failure

Servers don’t operate properly unless they are in a proper environment. High temperatures increase the chance of
a system crash. Power failure, water on the floor, smoke and fire obviously cause even more issues. Sensors are
available for the IMS System to monitor all of the critical environmental conditions that are important for smooth
operation of your computer equipment.

• Humidity

• Smoke and Fire

• Water on the floor

Physical Security:

• Motion detection

• Room Access Switches

There is a growing concern for physical security in the data center. Malicious activity, and even accidental activ­ity make it necessary to watch over your computer room. Who was there after hours? Who opened the cabinet
door just before the system crashed? The IMS System has the capability to supply this type of information. Se­curity sensors can be configured to track all access activity in and around your data center and generate instant
alarm notifications. Any monitored condition can even trigger an image capture from a camera which can be
immediately e-mailed to the appropriate personnel.

• Cabinet Door Switches

• Network Video Cameras

IP Monitoring:

• Network Ping

• Verify Port Services

The IMS System provides integrated monitoring of network connectivity and server operation. A ping request
can be sent periodically and an alarm is generated when there is no response. Even more detailed monitoring can
be performed with the Port Service Response function. The IMS System can send specific requests to servers for
SMTP, POP, HTTP, FTP, or any other port service for a proper response. You will know immediately when a
service fails on any of your servers. And unlike other monitoring systems, a failure on your e-mail server won’t
prevent the alarm message from being delivered. The IMS-4000 comes standard with a phone line interface for
alarm notification, so network problems and server failures can’t prevent the alarm message from
being delivered.

Alarm Notification:

Alarm

Notification

Infrastructure

Monitoring

Environmental

Threats

Physical

Security

Network

Connectivity

• Send E-mails

• Send SNMP traps

When an alarm condition is detected, the notification process begins. Both the IMS-4000 and IMS-1000 systems
can deliver alarm messages through the network as e-mails and SNMP traps. For additional convenience and
redundancy, the IMS-4000 has a built in telephone interface and the IMS-1000 has an optional phone interface.
Voice phone calls can be made with custom messages describing, in your own voice, where the problem occurred.
Messages are sent continuously until someone responds.

• Fax Reports

• Text Messaging

• Voice Phone Calls

History and Trends:

Full event-history and trending are provided with the Data Logging feature. User-selectable sampling lets you
store critical temperature, humidity, or other environmental information about your infrastructure by the minute,
hour or day.

Use the data for graphing, database, or auditing purposes. Events are recorded for review: user access, alarm
detection, dispatch, and alarm acknowledgement. The IMS systems provide you with everything you need for a
reliable and consistent audit trail.

The Two IMS Solutions

IMS-1000 – The Single Room Solution

The IMS-1000 system is the newest addition to the Sensaphone
IMS series of products. It is a lower cost version of the
IMS-4000 that still provides effective infrastructure monitoring
and alarm notification for many installations. Up to eight external
sensors can be connected to the IMS-1000 to monitor a variety of

environmental conditions. TCP/IP port service monitoring is also
provided for up to 16 network devices or port services. An alarm
condition is generated whenever any environmental sensor goes
out of range, or when any network port service stops responding.
The IMS-1000 will then initiate its alarm notification process fol­lowing the programmed list of personnel to be notified.

E-mails are sent describing the alarm condition. If network
cameras are installed, the e-mails will even contain one or more
attached images captured from the video camera. SNMP traps can
also be sent to network management systems.

An internal telephone modem is available as an option to the
IMS-1000 product. This feature provides additional options for
alarm delivery. Custom messages can be recorded and stored in
the 1000, and voice phone calls can be made to announce alarm
conditions. In addition to the convenience of the voice phone call,
the phone modem also provides an alarm delivery path indepen­dent of the computer network. In the case of network failures, or
e-mail servers going offline, the phone call may be the only path
available to properly notify the appropriate personnel.

The IMS-1000 is designed for high reliability with no moving
parts. It is completely standalone with its own internal battery
backup system. All programming and status information are
available through its internal web server. In addition to the web
server, the IMS-1000 is fully SNMP manageable. The IMS-1000
solution can effectively monitor the most critical conditions in
your server room or data center.

IMS-4000 – The Expandable Enterprise Solution

For larger monitoring requirements with multiple locations, the
IMS-4000 Enterprise Solution can expand and grow with your
needs. The IMS-4000 Host performs all of the same monitoring
functions as the IMS-1000, but with the ability to monitor multiple
locations within a facility, or even multiple locations across the
globe. The key to this distributed monitoring is the addition of
IMS-4000 Nodes. Each Node can also monitor up to 8 external
IMS sensors, but it reports back to a Host through the network.
Up to 31 IMS Nodes can report back to a single IMS Host. The
IMS-4000 Console View software package is included with each
Host providing an enterprise view of up to 32 locations per Host.
If you have more than 32 locations, no problem, multiple Host
networks can be managed within the same Console View software
package. A multi-site/multi-user software license is included with
the purchase of the Host, so you don’t need to worry about addi­tional licensing costs. Multiple users will have an enterprise view
from any location.

In addition to the enterprise level monitoring that the IMS-4000
system provides, it also includes an assortment of advanced fea­tures not found in the IMS-1000. All environmental and IP alarms
can be scheduled so that they are only monitored for alarms during
certain hours, or certain days of the week. The alarm notification
is more powerful with the phone modem and custom voice mes­sages are standard feature on the 4000. It can also provide alarm
messages to fax machines and pagers. More notification flexibil­ity comes with the addition of time scheduling for users, and even
alarm grouping for different groups of users. The IMS-4000 will
make sure that only the appropriate users will be notified for each
alarm condition.

Controlling outlets is another feature that the IMS-4000 products
can perform. Using the optional PowerGate products, outlets
can be switched on or off by the network of Hosts and Nodes.
Outlets can be controlled either manually, or even automatically
in response to specific alarm conditions. You can automatically
reboot network equipment when it stops responding.

Up to 128 network cameras can be integrated into the IMS-4000
system. Multiple images can be viewed from the Console View
software, and snapshots can be sent attached to e-mails when
alarms occur. The IMS-4000 solution provides comprehensive
monitoring for your complete enterprise.

IMS-1000 is the perfect monitoring solution for small to medium single room applications. The IMS-4000 pro­vides additional expansion, the ability to monitor multiple locations and an assortment of features not found on
the IMS-1000. Use the chart below to see the specific differences between the two Solutions.

Sensaphone

Product Features

Enterprise Hardware Expansion No Yes

Enterprise Software Console No Yes

Power Failure Monitoring Yes Yes

Built-In Battery Backup Yes Yes

High Sound Level Alarm No Yes

External Sensors Up to 8 8 per Host/Node, 256 total

Automatic Sensor Identifi cation and Setup Yes Yes

Sensor Supervision Yes Yes

Cat5 Wiring for Sensor Extensions Yes Yes

IP Monitoring 16 Devices or Servers 64 per Host/Node, 2048 total

Alarm Notifi cation User Profi les 16 64

E-mail Notifi cation Yes Yes

Pager Notifi cation Yes Yes

Voice Phone Call Notifi cation Optional Yes

Customizable Voice Messages Optional Yes

IMS-1000

Sensaphone

IMS-4000

Remote Listen-In Over Telephone No Yes

SNMP Traps Yes Yes

SNMP Manageable Yes Yes

Built-In Web Server Yes Yes

Cameras 32 External 128 External

Camera Interface One at a time Enterprise Multi-View

Alarm Triggered Image Capture Yes Yes

Scheduling for Alarms and Notifi cation No Yes

User Grouping For Alarm Types No Yes

Outlet Control No Optional

Built-In RAS Server No Yes

Two-Way E-mail Command Responder No Yes

Data Logging and Event Logging Yes Yes

Software Pop-Up When Alarms Occur No Yes

IMS-1000 Series

IMS-4000 Series

IMS Accessories

IMS-1001 - Infrastructure monitoring system for single room applications.

IMS-1002 - Same as IMS-1001 but with phone modem and voice communications.

IMS-4001 - Host device for Enterprise level Infrastructure Monitoring.

IMS-4002 - Node device for local or wide area expansion of an IMS-4000 system.

IMS-4301 - PowerGate for switching 8 low current outlets automatically or manually.

IMS-4302 - PowerGate2 for switching 8 high current outlets automatically or manually.

Temperature

IMS-4810

Mounts on wall or any flat
surface to measure temperature
in the room.

Temperature w/ Display

IMS-4811

Wall mount temperature sensor
with the addition of a local
temperature display.

Mini Temperature
IMS-4812

Used to measure temperature in a small
space, inside cabinets or even directly on
the surface of a piece of equipment.

Humidity
IMS-4820

Mounts on a wall to measure
relative humidity in a room.

Humidity w/ Display
IMS-4821

Wall mount humidity sensor
with the addition of a local
display.

Protected under US Patent 7,009,510

SENSAPHONE

901 Tryens Road
Aston, PA 19014
[phone]
Fax [phone] www.sensaphone.com

Water Detection

IMS-4830

Used to detect the presence of water
on a floor. Includes 10 feet of water
sensing rope which can be extended with
additional 10 foot sections.

Power Failure

IMS-4840

Additional power failure monitoring
can be added with one or more of these
sensors. Actual AC Voltage is measured
and used for alarming.

15A Current Sensor 100-250
VAC 50/60Hz, IEC320 C14
inlet/C13 outlet - IMS-4841

Connects in series with your servers or
other network equipment to monitor how
much current is being used.

20A Current Sensor, 100­250VAC 50/60Hz, IEC320 C20
inlet/C19 Outlet - IMS-4842

Monitors up to 20 Amps of current.

Dry Contact
IMS-4850

Allows any dry contact to be interfaced
with any of the IMS systems.

Distributed By:

4-20mA Bridge

IMS-4851

Allows any 4-20mA analog transducer
to be interfaced with any of the IMS
systems.

Magnetic Reed Switch
IMS-4860

Used to monitor a door to a room, or even
a cabinet door for unauthorized activity.

Motion Sensor

IMS-4861

Physical security motion detector to detect
unauthorized access.

Smoke Detector
IMS-4862

Detect smoke and/or f ire independently
from your primary fire alarm system.

Axis 206 Network Camera

IMS-4420

Panasonic BL-C10A Network
camera with pan and tilt

IMS-4421

LIT-0111 © 5.2007 by Sensaphone