SENSAPHONE Express User Guide
SENSAPHONE®Express
User’s Manual
LIT-0009
Phonetics, Inc.
Every effort has been made to ensure that the information in this
document is complete, accurate and up-to-date. PHONETICS,
INC. assumes no responsiblity for the results of errors beyond its
control. PHONETICS, INC. also cannot guarantee that changes
in equipment made by other manufacturers, and referred to in
this manual, will not affect the applicability of the information
in this manual.
Copyright © 1995 by Phonetics, Inc., d.b.a. Sensaphone
Third Edition, version 1.61, November 2004.
Written and produced by Phonetics, Inc.
Please address comments on this publication to:
PHONETICS, INC.
901 Tryens Road
Aston, PA 19014
www.sensaphone.com
Sensaphone®is a registered trademark of Phonetics, Inc.
Touch Tone
™
is a registered trademark of AT&T.
IMPORTANT SAFETY INSTRUCTIONS
Your Sensaphone Express has been carefully designed to give you
years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take
to avoid hurting yourself or damaging the unit:
• Read the installation and operating instructions in this manual
carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the
product itself.
• To protect the unit from overheating, make sure all openings
on the unit are not blocked. Do not place on or near a heat
source, such as a radiator or heat register.
• Do not use your unit near water, or spill liquid of any kind
into it.
• Be certain that your power source matches the rating listed on
the AC power transformer. If you're not sure of the type of
power supply to your facility, consult your dealer or local
power company.
• Do not allow anything to rest on the power cord. Do not
locate this product where the cord will be abused by persons
walking on it.
• Do not overload wall outlets and extension cords, as this can
result in the risk of fire or electric shock.
• Never push objects of any kind into this product through ven-
tilation holes as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or electric
shock.
• To reduce the risk of electric shock, do not disassemble this
product, but return it to Sensaphone Technical Service, or
other approved repair facility, when any service or repair work
is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can
cause electric shock when the unit is subsequently used.
• If anything happens that indicates that your unit is not work-
ing properly or has been damaged, unplug it immediately and
follow the procedures in Appendix C for having it serviced.
Return the unit for servicing under the following conditions:
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been
exposed to water.
3. The unit has been dropped, or the cabinet is damaged.
4. The unit doesn't function normally when you're following
the operating instructions.
• Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock
from lightning.
• Do not use the telephone to report a gas leak in the vicinity of
the leak.
CAUTION
TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS, READ AND FOLLOW THESE INSTRUCTIONS:
1. Use only the following type and size battery: Sealed lead-acid
12V 1.9 - 2.2AH.
2. Do not dispose of the battery in a fire. The cell may explode.
Check with local codes for possible special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling the battery in order not to short the
battery with conducting materials such as rings, bracelets, and
keys. The battery or conductor may overheat and cause burns.
1 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE
PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS
AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY
KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS
AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND
CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR
INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL
ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS
WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE
THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND
OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO
THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS
TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.
1. WARRANTOR:In this Warranty, Warrantor shall mean "Dealer, Distributor,
and/or Manufacturer."
2. ELEMENTS OF WARRANTY:This Product is warranted to be free from
defects in materials and craftsmanship with only the limitations and exclusions
set out below.
3. WARRANTY AND REMEDY:One-Year Warranty — In the event that the
Product does not conform to this warranty at any time during the time of one
year from original purchase, warrantor will repair the defect and return it to you
at no charge.
This warranty shall terminate and be of no further effect at the time the product
is: (1) damaged by extraneous cause such as fire, water, lightning, etc.or not
maintained as reasonable and necessary; or (2) modified; or (3) improperly
installed; or (4) misused; or (5) repaired or serviced by someone other than
Warrantors’ authorized personnel or someone expressly authorized by
Warrantor’s to make such service or repairs; (6) used in a manner or purpose
for which the product was not intended;or (7) sold by original purchaser.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF
LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION UNDER THIS
WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT,
AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO
EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY
LABOR COSTS, PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA
OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE,
INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF
WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’NEGLIGENCE. IN THE EVENT THAT IT IS DETERMINED IN ANY
ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR
REPLACEMENT ARE INAPPLICABLE, THEN THE PURCHASER’S SOLE
REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL
COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE
LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS
INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF
DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,
BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY
WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A
CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE
LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS
IN WARRANTORS’PRODUCTS OR SERVICES, SUCH LIABILITY SHALL NOT
EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’PRODUCT AND SERVICES OR $250.00, WHICHEVER IS GREATER.
YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY,
DEFEND AND HOLD HARMLESS WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED
COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS
BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’
PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER
OR NOT CAUSED BY WARRANTORS’NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO
SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND
ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR
ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS,
INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING
ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE
INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’SYSTEM TO REPORT A GIVEN EVENT OR CONDITION,
WHETHER OR NOT CAUSED BY WARRANTORS’NEGLIGENCE, EXCEPT
AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED
WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES
DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE
EXPRESSLY DISCLAIMED, INCLUDING:THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND
THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE
WARRANTY OF NON-INFRINGEMENT AND/OR ANY WARRANTY ARISING
FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or business
or guaranteeing that there will not be damage to your person or property or
business if you use this Product.You should maintain insurance coverage sufficient to provide compensation for any loss, damage, or expense that may arise
in connection with the use of products or services, even if caused by
Warrantors’ negligence. The warrantors assume no liability for installation of the
Product and/or interruptions of the service due to strikes, riots, floods, fire,
and/or any cause beyond Seller’s control, further subject to the limitations
expressed in any License Agreement or other Agreement provided by
Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but not
limited to the terms and conditions herein shall not be governed by the
Convention for the International Sale of Goods. Where applicable, the Uniform
Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY:In the
event that the Product does not conform to this warranty, the Product should be
shipped or delivered freight prepaid to a Warrantor with evidence of original purchase.
5. LEGAL REMEDIES AND DISCLAIMER:Some jurisdictions may not allow,
or may place limits upon, the exclusion and/or limitation of implied warranties,
incidental damages and/or consequential damages for some types of goods or
products sold to consumers and/or the use of indemnification terms. Thus, the
exclusions, indemnification terms and limitations set out above may not apply, or
may be limited in their application, to you. If the implied warranties can not be
excluded, and the applicable law permits limiting the duration of implied war-
ranties, then the implied warranties herein are to be limited to the same duration
as the applicable written warranty or warranties herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law. You may also have other legal rights depending upon the law in your
jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW:In the event that a dispute
arises out of or in connection with this Limited Warranty, then any claims or suits
of any kind concerning such disputes shall only and exclusively be brought in
either the Court of Common Pleas of Delaware County, Pennsylvania or the
United States District Court for the Eastern District of Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty
and all questions relating to its validity, interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the
State of Delaware, without regard to the principles of conflicts of law.
Effective date 05/01/2004
PHONETICS, INC.d.b.a.SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: 610.558.2700 Fax: 610.558.0222
www.sensaphone.com
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . .III
CAUTION.......................................................................iv
WARRANTY...................................................................v
CHAPTER 1: INTRODUCTION . . . . . . . . . . . . . . . . . . .13
PROGRAMMING EXPRESS.......................................13
CHAPTER 2: INSTALLATION . . . . . . . . . . . . . . . . . . . .15
OPERATING ENVIRONMENT .....................................15
MOUNTING EXPRESS ...............................................15
STRAIN RELIEF..........................................................16
POWERING EXPRESS...............................................16
TURNING EXPRESS ON............................................17
PHONE LINE...............................................................18
LINE SEIZURE ............................................................19
TEMPERATURE SENSOR..........................................19
THE MICROPHONE....................................................20
THE ALARM INPUTS..................................................20
POWER SUPPLIES.....................................................23
WIRING SUMMARY....................................................24
NOTICE........................................................................26
CHAPTER 3: COMMUNICATION PROGRAMMING . . .29
VOICE MESSAGES.....................................................29
ID NUMBER.................................................................31
DIAL-OUT TELEPHONE NUMBERS...........................32
SPECIAL DIALING ......................................................33
TONE OR PULSE DIALING........................................34
CALL DELAY TIME......................................................35
INTERCALL TIME........................................................36
CALL PROGRESS.......................................................37
VOICE REPETITIONS.................................................38
MAX CALLS.................................................................38
TELEPHONE ANSWERING DEVICE COMPATIBILITY...39
Page ix
Table of Contents
LISTEN-IN TIME..........................................................40
SECURITY CODE .......................................................41
LOCAL MUTE..............................................................42
CHAPTER 4: ALARM PROGRAMMING . . . . . . . . . . . .45
ENABLE/DISABLE INPUTS ........................................45
CONFIGURE INPUT NORMALITY..............................46
INPUT RECOGNITION TIME......................................47
TEMPERATURE SCALE .............................................48
TEMPERATURE LIMITS ..............................................48
ENABLE/DISABLE TEMPERATURE INPUT...............50
TEMPERATURE RECOGNITION TIME ......................50
TEMPERATURE CALIBRATION..................................52
AC POWER MONITORING ENABLE/DISABLE..........53
POWER RECOGNITION TIME....................................54
EXIT DELAY .................................................................55
CHAPTER 5: CALL-IN COMMANDS . . . . . . . . . . . . . . .57
ALARM ACKNOWLEDGMENT....................................57
STATUS REPORT ........................................................58
PHONE COMMANDS..................................................61
CHAPTER 6: USER OPTIONS . . . . . . . . . . . . . . . . . . .65
TONE/PULSE ACKNOWLEDGMENT.........................66
REMOTE SECURITY...................................................66
REDIAL ON BUSY .......................................................67
THERMISTOR ALTERNATIVE .....................................67
OUTPUT CONTROL....................................................68
DIALING PATTERN......................................................69
CHAPTER 7:THE OUTPUT . . . . . . . . . . . . . . . . . . . . . .73
AUTOMATIC CONTROL..............................................73
MANUAL CONTROL....................................................73
POWER LIMITATIONS.................................................74
EXAMPLE WIRING......................................................74
POSSIBLE APPLICATIONS ........................................75
CHAPTER 8: PROGRAMMING SUMMARY . . . . . . . . .77
Sensaphone Express User’s Manual
Page x
MONITORING FUNCTIONS........................................77
COMMUNICATIONS FUNCTIONS..............................79
USER OPTIONS..........................................................81
CHAPTER 9: EXPRESS EXAMPLES . . . . . . . . . . . . . .83
SAMPLE STRATEGY ..................................................84
COMMUNICATIONS PARAMETERS...........................84
MONITORING PARAMETERS ....................................85
EXPRESS EXAMPLES................................................85
CHAPTER 10:TROUBLESHOOTING . . . . . . . . . . . . . .93
APPENDIX A: PROPER OPERATION CHECK . . . . . . .97
APPENDIX B: ACCESSORIES . . . . . . . . . . . . . . . . . . .99
APPENDIX C:THERMISTOR LOOK-UP TABLE . . . . .101
APPENDIX D: RETURNING UNIT FOR REPAIR . . . .103
Page xi
Sensaphone Express User’s Manual
Page xii
CHAPTER 1: INTRODUCTION
Welcome to the Sensaphone Express.
Express is an advanced environmental monitoring system that
combines digital speech recording technology with your creativity. With Express, you can enjoy comprehensive monitoring
capability and the versatility of recording your own voice for the
dial-out alarm and ID messages.
Express features monitoring of up to 4 dry contacts, a built-in
temperature sensor, and on-board power monitoring. In addition, Express has a built-in microphone to allow remote monitoring of on-site sounds.
Express can call up to 8 phone numbers using pulse or Touch
Tone dialing. It is able to share a phone line with answering
devices such as answering machines and modems. Express’s call
progress feature detects a busy signal or no answer. The Dialing
Pattern option allows you to customize your dial-out sequence.
Express is equipped with a rechargeable Gel Cell battery backup
to ensure continued monitoring through power failure. In addition, Express has non-volatile memory to retain programming
and voice messages with no power at all.
PROGRAMMING EXPRESS
Reading this instruction manual will help you install and program Express easily. Programming and voice recording are performed locally using the built-in keypad. Some programming
and voice messages can also be accessed via touch-tone phone.
If there are any questions or problems that arise upon installation or operation, please contact Technical Support at:
PHONETICS, INC.
901 Try ens Road
Aston, PA 19014
Phone: 610-558-2700
FAX: 610-558-0222
support@sensaphone.com
Chapter 1: Introduction
Page 13
ABOUT THIS MANU AL
This manual is comprised of the instructions and commands
necessary to install and program Express. In addition, summary
and application chapters are included to help you speed programming and to understand Express’s features.
Sensaphone Express User’s Manual
Page 14
CHAPTER 2: INSTALLATION
This chapter provides information to install the Sensaphone
®
Express. Please read the entire chapter before starting.
Within the packaging will be a Warranty Registration Card.
Please take the time to fill this out and mail. The Limited 1 Year
Warranty is explained in the back of this manual.
CAUTION: Express is a sensitive electronic device. Personnel
and work area should be grounded before handling this device.
Do not install Express near strong electrostatic, electromagnetic,
magnetic or radioactive fields.
OPERATING ENVIRONMENT
Express should be mounted and operated in a safe environment.
The temperature range that Express can operate in is 32°F to
120°F (0°C to 48°C). If Express needs to operate below freezing, a strip heater should be added.
MOUNTING EXPRESS
When you receive Express, carefully remove it from the shipping
container. On the top and bottom of the enclosure are mounting holes to attach the unit to the wall. (See Figure 1)
Use #12 screws and appropriate anchoring hardware to mount
the unit securely. Mount it in an upright position so that you
can easily gain access to the front panel. An easily accessible
power outlet and telephone jack must be located nearby. Decide
where you will be mounting Express and drill holes accordingly.
Chapter 2: Installation
Page 15
Figure 1: Mounting Express
STRAIN RELIEF
Strain relief clamps are provided in the Express enclosure to prevent wiring from being pulled from the circuit board or damaged when passing through the enclosure. To use the strain
relief, thread wires through the clamp and clear rubber bushing.
Position the bushing in the clamp and tighten the screws on
either side so that the wiring does not move.
POWERING EXPRESS
Express is provided with a 12V AC power transformer. This
should be plugged into a 115V AC outlet, ± 10%, 60Hz.
Wire from the transformer is pre-wired to the terminals labelled
AC.
GROUNDING
Express should be earth grounded by connecting a true earth
ground to the terminal labelled EG. This is not essential for
Express to operate, but it is necessary to prevent possible damage
caused by a lightning strike in or around the immediate area.
Sensaphone Express User’s Manual
Page 16
10.94"
6.00"
Overall Enclosure
Dimensions & Weight
Height: 10.50"
Width: 8.50"
Depth: 6.25"
Weight: 9 lbs. 4 oz.
8.25"
6.25"
.25"
BACKUP BATTERY
Express has a 12V 1.9AH sealed Gel Cell (lead acid) rechargeable battery. This will provide approximately 12 hours backup
time. The battery comes pre-wired with the red wire attached to
the BAT terminal and the black wire attached to the G terminal.
Express will automatically charge the battery whenever the power
switch is turned on and the power transformer is plugged in.
The unit also includes special circuitry to prevent the battery
from being damaged in the event of an extended power outage.
When the battery runs down to 9V, the unit will automatically
disconnect it. The battery will remain disconnected until it
charges back up to 12.3 volts. The battery should provide 5
years of backup service before needing replacement.
Also included is a 3V lithium battery to retain user recorded
voice messages when the unit is turned off. This battery will
provide two years of backup time while the unit is off and up to
10 years of intermittent use.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
ATTENTION
Il y a danger d'explosion s'il y a remplacement íncorrect de la batterie. Remplacer uniquement avec une
batterie du même type ou d'un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du
fabricant.
TURNING EXPRESS ON
Now that Express has power, the ON-OFF switch may be
turned on. Express’s BATTERY OK LED will go on and glow
steadily. The unit will say: “OK.”
Chapter 2: Installation
Page 17
When the unit is turned off, it is disabled but your voice messages and programming are retained by the 3V lithium battery.
In the off position, the 3V lithium battery is in use. The 12V
battery backup is not.
LED INDICATORS
Express has nine LED indicators on the front panel. These are
provided to indicate the alarm status, the battery condition and
calling status of the unit.
ALARM LEDs
The alarm LEDs show three different input conditions as
described below:
LED OFF: Input condition OK, no alarms exist.
LED BLINKING: Input is in alarm and has NOT been
acknowledged.
LED STEADY: Input is in alarm and has been acknowledged.
BATTERY OK LED
The battery OK LED indicates the folowing battery condition:
LED STEADY: Battery is charged and ready to power the unit if
main power fails.
LED BLINKING: Battery voltage is low and will provide only
limited backup power.
LED OFF: The battery voltage is very low and may need to be
replaced if it fails to recharge.
PHONE LED
The phone LED indicates whether or not the unit is presently
communicating on the phone line.
PHONE LINE
The Sensaphone Express comes prewired with the telephone
cord connected to the unit's PHONE LINE jack. Connect this
cord to any standard telephone system that will accept pulse or
Sensaphone Express User’s Manual
Page 18
tone dialing. Express dials using loop start only and will recognize ringer frequencies from 16 to 60Hz.
NOTE: Express will operate with all standard 2-wire analog
telephone systems that accept pulse or tone dialing.
Certain private telephone systems and public switching equipment may not accept Express dialing or may generate an unacceptable ring signal. In those cases, a dedicated line may be
required for Express. Consult the supplier of your telephone system if you encounter problems.
CAUTION: Never install telephone wiring during a lightning
storm. Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations. Never touch
uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
LINE SEIZURE
Line seizure gives the Express unit the ability to "seize" the telephone line when it needs to dial out. For example, if an emergency occurs which puts the Express into alarm mode, the unit
will be able to dial out even if a telephone had been left off the
hook. Next to the PHONE LINE jack there is another jack
labeled LINE SEIZE. This jack can be used to share the line
with other devices (telephone, fax machine, modem) and to give
priority to the Express unit in the event of an emergency. To
make use of this feature you must have all extension devices originate from the LINE SEIZE jack. Whenever the unit must
make an alarm phone call the unit will disconnect any current
phone calls and seize the line for its own use. The unit will continue to seize the line until the alarm has been acknowledged.
TEMPERATURE SENSOR
Express is provided with a 2.8K remote temperature sensor. This
is pre-wired to the temperature terminals labelled TMP and G.
It is on a 20 ft. cable. It is used to measure temperature for your
Chapter 2: Installation
Page 19
application. The temperature range of the sensor is -60° to
175°F (-58° to 80°C).
THE MICROPHONE
Express is provided with a polarity-sensitive microphone. It is
pre-wired on a 25 ft. cord. The microphone is used for recording alarm messages and remote monitoring of on-site sounds.
THE ALARM INPUTS
Express can monitor up to four dry contacts. These sensors are
to be wired to the terminal block located directly to the right of
the line seize jack. An alarm input can be used with any normally open (N.O) or normally closed (N.C.) input device.
Open is when there is no contact and closed is when a contact
exists. Express will adapt to N.O. or N.C. sensors when the
unit’s ID number is programmed (see Chapter 4).
Each alarm input consists of two screws called a terminal pair.
Each screw in the terminal pair is labelled. The labels are:
1C, 2 C, 3 C, and 4 C. You must determine what type of
sensor will by connected to each alarm input. See Figure 2.
Figure 2: Connecting a sensor to an input terminal
Sensaphone Express User’s Manual
Page 20
After you have selected the sensor, loosen the two screws of the
alarm input to which it will be connected. Two wire leads are
used to connect any monitoring sensor. Fasten one lead to the
numbered screw (1, 2, 3, or 4) and the other lead to the common screw (C). Tighten both screws. Express may recite an
alarm message as you connect the sensor. If it does, press the
ALARM CANCEL key to stop it.
Do not use sensors, switches, or relays that supply any voltage or
current to Express.
NOTE: Any N.O. or N.C. sensor can be attached to Express
using 22-gauge wire. The sensor can be up to 1500 ft. from
the unit. The total resistance of the circuit cannot be greater
than 50 ohms. Use wire appropriate for the application. See
Length of Wire, later in this chapter.
Express may have more than one sensor connected to the same
terminal. However, the normal condition for each sensor on the
same terminal must be identical (either all N.O. or all N.C.).
NORMALLY CLOSED SENSORS
To wire more than one normally closed sensor on one input,
they must be connected in series. Connect one lead from the
first sensor to the numbered screw of the terminal pair. Next,
take the other lead from the first sensor and connect it to one
lead from the next sensor. Continue connecting sensors end-toend until you have connected all of your sensors. Take the second lead from your last sensor and connect it to the common
screw of the terminal pair. See Figure 3.
Multiple N.C. inputs are typically magnetic reed switches to
monitor the security of windows and doors.
Chapter 2: Installation
Page 21
Figure 3: Connecting multiple N.C. sensors to one input ter minal
NORMALLY OPEN SENSORS
To wire several normally open sensors to one alert input, connect
them in parallel. To do this, take one lead from each sensor and
attach it to the numbered terminal. Then, take the second lead
from each sensor and attach each to the corresponding common
screw. See Figure 4.
Multiple N.O. inputs are typically TEMP°ALERTs to monitor
the temperature in several different locations simultaneously.
Figure 4: Attaching multiple N.O.sensors to one input ter minal
Sensaphone Express User’s Manual
Page 22
Multiple normally closed
sensors wired in series.
Alert occurs when a
switch is opened.
SHIELDED WIRE
Express is designed to work in most installations without the
need for shielded wire. This does not apply to wire run in conduit with other noise-generating conductors, such as 60Hz AC.
It is strongly recommended that input wiring be run in a conduit separated from AC power or output wiring. When wire
runs are long or are in close proximity to large power consuming, power generating, or power switching equipment, it is recommended that SHIELDED WIRE be used.
LENGTH OF WIRE
Te mperature Sensors - It is recommended that long wire runs
be avoided when using a thermistor as a sensor. A long run of
wire could alter the RESISTANCE of the circuit therefore providing an inaccurate temperature reading on the input. Below is
a chart of recommended gauges and wire lengths:
M
inimum
Wir
e Gauge Maximum
Wire Length
#26 250 feet
#24 700 feet
#22 1500 feet
#20 2500 feet
Dry Contact Sensors - The total resistance of the loop cannot
exceed 50 Ohms. Use the appropriate gauge wire for your application.
NOTE: All wiring should comply with Section 17 of the UL
requirements.
POWER SUPPLIES
Express has two power supplies available from the PC board.
They are provided to power your external sensors or output
devices.
Power Supplies: 5 Volt supply; 12 Volt supply
Maximum Current Available: 100 mA total (for both supplies
combined, not 100 mA for each supply.)
Chapter 2: Installation
Page 23
WIRING SUMMARY
Mounting Dimensions: 10.75" x 6.00"; holes: .25" diameter.
Enclosure Dimensions: 11.7" x 8.4" x 5.9"
Power: AC adapter with 6 ft. cord provided. Plugs into stan-
dard 120VAC wall outlet
Phone Line: Standard RJ11C phone jack on 10 ft. cord provided.
Line Seize: RJ11C modular connector to connect telephone
extensions.
Te mperature monitoring: 2.8K remote temperature sensor on
25 ft. cable, provided.
Microphone: Microphone on 25 ft. cord provided.
Dry contact inputs 1 to 4: 2 conductor 22 gauge wire recom-
mended for each. Not included.
Sensaphone Express User’s Manual
Page 24
1
ON
2
3V
OFF
3
4
5
6
7
8
PHONE
LINE
LINE SEIZURE
LINE
JACK
1 C 2 C 3 C 4 C TMP G MIC G BAT G 5V G 12V G12VAC EGPHONE
LINE
SEIZE
SENSOR2SENSOR3SENSOR
SENSOR
1
4
TEMP SENSOR
AC ADAPTER
MICROPHONE
NO C NC
FCC REQUIREMENTS
P
ART 68 - This equipment complies with Part 68 of the
FCC rules. On the outside of the enclosure there is a
label that contains, among other information, the FCC
Registration Number and the Ringer Equivalence
Number (REN) for this equipment. You must, upon
request, provide this information to your local telephone
company.
The REN is useful to determine the quantity of devices
that you may connect to your telephone line and still
have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the
REN’s of all devices connected to one line should not
exceed five (5.0). To be certain of the number of devices
that you may connect to your line, you may want to contact your local telephone company to determine the
maximum REN for your calling area.
This equipment may not be used on coin service provided by the telephone company. Connection to party lines
is subject to state tariffs.
Should EXPRESS cause harm to the telephone network, the telephone company may discontinue your
service temporarily. If possible, they will notify you in
advance. But if advanced notice isn’t practical, you will
be notified as soon as possible. You will be informed of
your right to file a complaint with the FCC. The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect
the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to
maintain uninterrupted telephone service.
Chapter 2: Installation
Page 25
If you experience trouble with this equipment, please
contact:
PHONETICS, INC.
901 Try ens Road
Aston, PA 19014
610.558.2700
Fax:610.558.0222
for information on obtaining service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been
corrected or until you are sure that the equipment is not
malfunctioning.
P
AR
T 15 - This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates,
uses and can radiate radio frequency energy and if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case
the user will be required to correct the interference at his
own expense.
NOTICE
The Canadian Department of Communications label
identifies certified equipment. This certification means
that the equipment meets certain telecommunications
network protective operational and safety requirements.
The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities of
Sensaphone Express User’s Manual
Page 26
the local telecommunications company. The equipment
must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring
associated with a single line individual service may be
extended by means of a certified connector assembly
(telephone extension cord). The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may
be particularly important in rural areas.
CAUTION: Users should not attempt to make such
connections themselves, but should contact the appropriate electric inspection authority, or electrician, as
appropriate.
The Load Number (LN) assigned to each terminal device
denotes the percentage of the total load to be connected
to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist
of any combination of devices subject only to the
requirement that the total of the Load Numbers of all the
devices does not exceed 100. For Sensaphone
EXPRESS, the Load Number is 9.
Chapter 2: Installation
Page 27
Sensaphone Express User’s Manual
Page 28
CHAPTER 3: COMMUNICATION PROGRAMMING
This chapter explains the keyboard functions for the communications operations for Express. This includes programming,
interrogating and/or resetting of:
Voice messages
ID Number
Dial-out phone numbers
Special dialing
Tone or pulse dialing
Rings until answer
Call delay time
Intercall time
Call Progress
Vo ice repetitions
Maximum number of calls
Telephone Answering Device compatibility
Listen-in time
Security code
Local voice mute
VOICE MESSAGES
Express’s digital speech recording feature allows you to record
your own voice for the four dial-out alarm messages and the ID
message. This means that when Express calls you during an
alarm, you will receive your personalized voice message telling
you exactly what alarm condition exists. You can record a separate message for each of the four inputs. The message can be a
maximum of 8 seconds. The ID message can be a maximum of
10.5 seconds. Each input has a default dialout message if none is
programmed.
Chapter 3: Communication Programming
Page 29
To program the voice message for input 1:
1. Press the SET key
2. Press the MESSAGE key
3. Press number key 1
4. Holding the microphone approximately 6 inches from your
mouth, say your prepared message clearly.
5. Press the ENTER key when finished speaking. NOTE:
Express will not beep when you press ENTER as it does for
other commands. Express will beep when the 8 seconds is
over.
To program the voice messages for inputs 2-4, press number keys
2-4 accordingly for step 3.
To program the ID voice message:
1. Press the SET key
2. Press the MESSAGE key
3. Press the ID# key
4. Holding the microphone approximately 6 inches from your
mouth, say your 10.5-second prepared message clearly.
5. Press the ENTER key when finished speaking. Express will
not beep when ENTER is pressed. It will beep when the 10.5
seconds is over.
To play back your messages:
1. Press the WHAT IS key
2. Press the MESSAGE key
Sensaphone Express User’s Manual
Page 30
SET
#
MESSAGE
1
CALL DELA Y
ENTER
OUTPUT
SET
#
MESSAGE
9
ID#
STATUS
MUTE
ENTER
OUTPUT
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