Stay informed and in control of vital environmental
conditions and processes with the fully-programmable
Sensaphone® Model 800.
LIT-0130
SENSAPHONE
®
Model 800
User’s Manual
Version 1.3
Every effort has been made to ensure that the information in this
document is complete, accurate and up-to-date. SENSAPHONE
assumes no responsibility for the results of errors beyond its control.
SENSAPHONE also cannot guarantee that changes in equipment
made by other manufacturers, and referred to in this manual, will
not affect the applicability of the information in this manual.
Please address all comments on this publication to:
SENSAPHONE
901 Tryens Road
Aston, PA 19014
www.sensaphone.com
Touch-Tone™ is a registered trademark of AT&T.
ii
IMPORTANT SAFETY INSTRUCTIONS
Your Model 800 has been carefully designed to give you years
of safe, reliable performance. As with all electrical equipment,
however, there are a few basic precautions you should take to
avoid hurting yourself or damaging the unit:
• Read the installation and operating instructions in this
manual carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the
product itself.
• To protect the Model 800 from overheating, make sure all
openings on the unit are not blocked. Do not place on or
near a heat source, such as a radiator or heat register.
• Do not use your Model 800 near water, or spill liquid of any
kind into it.
• Be certain that your power source matches the rating listed
on the AC power transformer. If you’re not sure of the type
of power supply to your facility, consult your dealer or local
power company.
• Do not allow anything to rest on the power cord. Do not
locate this product where the cord will be abused by persons
walking on it.
• Do not overload wall outlets and extension cords, as this can
result in the risk of fire or electric shock.
• Never push objects of any kind into this product through
ventilation holes as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric
shock.
• To reduce the risk of electric shock, do not disassemble
this product, but return it to Sensaphone Customer Service,
or other approved repair facility, when any service or
repair work is required. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the unit is
subsequently used.
• If anything happens that indicates that your Model 800
is not working properly or has been damaged, unplug it
immediately and follow the procedures in Appendix F for
having it serviced. Return the unit for servicing under the
following conditions:
iii
Sensaphone® Model 800 User’s Manual
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been
exposed to water.
3. The unit has been dropped, or the cabinet is damaged.
4. The unit doesn’t function normally when you’re
following the operating instructions.
• Avoid using a telephone (other than a cordless type) during
an electrical storm. There may be a remote risk of electric
shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity
of the leak.
CAUTION
To Reduce the Risk of Fire or Injury to Persons, Read and Follow
these Instructions:
1. Use only the following type and size batteries:
Alkaline, size C.
2. Do not dispose of the batteries in a fire. The cell may
explode. Check with local codes for possible special disposal
instructions.
3. Do not open or mutilate the batteries. Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling batteries in order not to short the
battery with conducting materials such as rings, bracelets, and
keys. The battery or conductor may overheat and cause burns.
5. Do not mix old and new batteries in this product.
iv
FCC Requirements
Part 68: The Sensaphone® Model 800 complies with Part 68 of the
FCC rules. On the back of the unit there is a label that contains,
among other information, the FCC Registration Number and the
Ringer Equivalence Number (REN) for this equipment. You must,
upon request, provide this information to your local telephone
company.
The REN is useful to determine the quantity of devices that you
may connect to your telephone line and still have all of those
devices ring when your telephone number is called. In most, but
not all areas, the sum of the RENs of all devices connected to
one line should not exceed five (5.0). To be certain of the number
of devices that you may connect to your line, you may want to
contact your local telephone company to determine the maximum
REN for your calling area.
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state
tariffs.
Should the Model 800 cause harm to the telephone network, the
telephone company may discontinue your service temporarily.
If possible, they will notify you in advance. But if advance
notice isn’t practical, the telephone company may temporarily
discontinue service without notice and you will be notified as
soon as possible. You will be informed of your right to file a
complaint with the FCC. The telephone company may make
changes in its facilities, equipment, operations, or procedures
where such action is reasonably required in the operation of its
business and is not inconsistent with the rules and regulations
of the FCC that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you
an opportunity to maintain uninterrupted telephone service.
If you experience trouble with this equipment, or you need
information on obtaining service or repairs, please contact:
SENSAPHONE
901 Tryens Road, Aston, PA 19014
610-558-2700 Fax: 610-558-0222
The telephone company may ask that you disconnect this
equipment from the network until the problem has been corrected
or until you are sure that the equipment is not malfunctioning.
v
Sensaphone® Model 800 User’s Manual
Part 15: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television
technician for help.
vi
Canadian Department of Communications Statement
Notice: The Canadian Department of Communications label
identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective
operational and safety requirements. The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some
cases, where the company’s inside wiring is associated with
a single line, individual service may be extended by means
of a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility telephone lines and
internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone
loop which is used by the device to prevent overloading. The
termination on loop may consist of any combination of devices
subject only to the requirement that the total of the Load Numbers
of all the devices does not exceed 100. For the Sensaphone®
Model 800, the Load Number is 0.3.
vii
Sensaphone® Model 800 User’s Manual
1 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE
PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD
TERMS AND CONDITIONS. WHERE PERMITTED BY THE
APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT
BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU
FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS
LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR
INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL
ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED
WARRANTY (HEREINAFTER REFERRED TO AS “LIMITED WARRANTY
OR WARRANTY”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS THIS WARRANTY, INCLUDING ANY LIMITATIONS OF
WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY,
THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN
IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE.
THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY
OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING
ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND
AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY,
INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.
1. WARRANTOR: In this Warranty, Warrantor shall mean “Dealer,
Distributor, and/or Manufacturer.”
2. ELEMENTS OF WARRANTY: This Product is warranted to be free from
defects in materials and craftsmanship with only the limitations and exclusions set out below.
3. WARRANTY AND REMEDY: One-Year Warranty — In the event that
the Product does not conform to this warranty at any time during the time of
one year from original purchase, warrantor will repair the defect and return
it to you at no charge.
This warranty shall terminate and be of no further effect at the time the
product is: (1) damaged by extraneous cause such as fire, water, lightning,
etc. or not maintained as reasonable and necessary; or (2) modified; or (3)
improperly installed; or (4) misused; or (5) repaired or serviced by someone
other than Warrantors’ authorized personnel or someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner
or purpose for which the product was not intended; or (7) sold by original
purchaser.
viii
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER
OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION
UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT
OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR
OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE
LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF
ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS,
PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUPTION
LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA
OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,
BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT
CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT
IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED
WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE,
THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO
THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND
IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE
FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL
AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT
LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUPTION
LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR
INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE,
INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH
OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY
WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY,
IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND
TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF
MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS,
ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES,
SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY
THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES
OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE
WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND
CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL
INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS,
THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS,
SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL
CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES,
LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED
TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS
FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE
INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE
WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE
ix
Sensaphone® Model 800 User’s Manual
OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT
OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’
NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT
TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES,
FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY
CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES,
DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES
THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL
COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,
USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM
TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT
CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY
TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES
DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR
WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES
ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY
OF MERCHANTABILITY AND THE WARRANTY OF FITNESS
FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NONINFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE
OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or
business or guaranteeing that there will not be damage to your person or
property or business if you use this Product. You should maintain insurance coverage sufficient to provide compensation for any loss, damage, or
expense that may arise in connection with the use of products or services,
even if caused by Warrantors’ negligence. The warrantors assume no
liability for installation of the Product and/or interruptions of the service due
to strikes, riots, floods, fire, and/or any cause beyond Seller’s control, further subject to the limitations expressed in any License Agreement or other
Agreement provided by Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but
not limited to the terms and conditions herein shall not be governed by
the Convention for the International Sale of Goods. Where applicable,
the Uniform Commercial Code as adopted by the State of Delaware shall
apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In
the event that the Product does not conform to this warranty, the Product
should be shipped or delivered freight prepaid to a Warrantor with evidence
of original purchase.
x
5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not
allow, or may place limits upon, the exclusion and/or limitation of implied
warranties, incidental damages and/or consequential damages for some
types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations
set out above may not apply, or may be limited in their application, to you.
If the implied warranties can not be excluded, and the applicable law permits limiting the duration of implied warranties, then the implied warranties
herein are to be limited to the same duration as the applicable written warranty or warranties herein. The warranty or warranties herein may give you
specific legal rights that will depend upon the applicable law. You may also
have other legal rights depending upon the law in your jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a
dispute arises out of or in connection with this Limited Warranty, then any
claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware County,
Pennsylvania or the United States District Court for the Eastern District of
Pennsylvania.
Regardless of the place of contracting or performance, this Limited
Warranty and all questions relating to its validity, interpretation, performance and enforcement shall be governed by and construed in accordance
with the laws of the State of Delaware, without regard to the principles of
conflicts of law.
Effective date 05/01/2004
SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: 610.558.2700 Fax: 610.558.0222
www.sensaphone.com
xi
xii
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS....iii
FCC Requirements .............................v
Canadian Department of Communications Statement . vii
1 YEAR LIMITED WARRANTY.................. viii
Chapter 1: Introduction ............... 18
Layout.......................................20
1. Programming Keypad .....................20
2. Power Jack.................................20
3. Phone Extension Jack ........................20
4. Phone Line Jack ............................20
5. Speaker ...................................20
6. Built in Microphone ..........................20
7. System on LED .............................20
8. Phone-in-use LED ...........................20
9. Alarm LED .................................20
10. Battery OK LED ...........................20
11. Battery Compartment........................20
12. Input/Output Wiring Door .....................20
Appendix F: Returning the Unit for Repair ........131
Appendix F: Test Log .........................132
xvii
Chapter 1: Introduction
The Sensaphone® Model 800 is a fully-programmable,
environmental monitoring system that offers extensive on-site
and remote monitoring capability to small businesses, private
homes, farms, greenhouses, computer rooms, and remote
facilities. Designed for desktop or wall mounting, the Model 800
is simple to install, program and operate; no changes to standard
electrical or telephone service are required. When connected to
a telephone line, it will respond to an alarm by dialing up to four
separate telephone numbers. When the call is answered, an “Alert
Condition” message is delivered in user recordable voice.
The Model 800 features built-in sensors to monitor a variety of
conditions:
• High sound level
• AC electric power failure
• Battery backup
• Temperature*
*Note: While technically not a “built-in” sensor, tem-
perature is factory installed on zone 1.
The 800 is equipped with 8 alert zones. Additional sensors* can
be added to extend monitoring capabilities to include:
18
• Intrusion or unauthorized entry
• Water leaks and seepage
• Temperature
• Humidity
• Equipment operation
• Many other conditions that may require unique monitoring
solutions
* Refer to Appendix D for information on additional
sensors (available separately from Sensaphone) best
suited to your application.
The status of each monitored condition is readily obtained at the
unit’s installation site, or remotely by telephone. At the close
of every Status Report, time is provided for listening to on-site
sounds.
To ensure reliable operation, the Model 800 features power
backup capability; in the event of AC power failure, six C-cell
alkaline batteries (not included) will continue to power the unit
for approximately 24 hours.
Feature Summary
The Sensaphone 800 includes the following features:
• Eight zones configurable as temperature or dry contact
• Each zone can be individually enabled or disabled
• Fully automatic input configuration
• Temperature sensor included on zone #1
• Calibration for each zone
• Power monitor
• High sound-level monitor
• User-recordable voice messages
• Dial out to eight telephone numbers
• Alarm dial out via voice and numeric pager
• Microphone for onsite listen-in
• Built-in line seizure
Chapter 1: Introduction
• Relay output (manual or automatic control)
• Four status LEDs
• Surge protection on all zones, telephone line, and power supply
• 24 hour battery backup (batteries not included)
• Wall or desktop installation
About This Manual
This manual comprises the instructions and commands for
installing and operating the Model 800. The Quick Start chapter is
included to speed understanding of programming and operation.
Communication and Alarm Programming chapters demonstrate
step-by-step methods for utilizing the full range of available
features. The Troubleshooting chapter provides assistance in the
event that problems are encountered.
19
Sensaphone® Model 800 User’s Manual
Layout
4
3
2
2. Power Jack
5
6
11
12
7
1. Programming Keypad
8
9
3. Phone Extension Jack
10
4. Phone Line Jack
1
5. Speaker
6. Built in Microphone
7. System on LED
8. Phone-in-use LED
9. Alarm LED
10. Battery OK LED
11. Battery Compartment
12. Input/Output Wiring
Door
LED INDICATORS
The LEDs provide on-site alarm and status information. Listed
below are descriptions of how the LEDs work.
20
System On
LED Off: Unit is off
LED On: Unit is in Run mode
LED Blinking: Unit is in Standby mode
Phone-In-Use
LED On: The unit or some other device is
communicating on the phone line
LED Off: Phone line is not in use
LED Blinking: No telephone service detected
Alarm
LED Off: No alarms exist
LED Blinking: Unacknowledged alarm exists
LED On: Acknowledged alarm exists
Battery OK
LED On: Battery condition good
LED Blinking: Battery condition low
LED Off: No battery/critically low battery
condition
Technical Support
If any questions arise upon installation or operation of the Model
800, please contact the Sensaphone Technical Service Department
at the number shown below, and have the following information:
• Date of Purchase _______________
• Serial number of your Model 800 _________________
Technical Support is available from 8:00a m to 5:00p m EST.
Chapter 1: Introduction
You may also email us at support@sensaphone.com.
Sensaphone
901 Tryens Road
Aston, PA 19014
610-558-2700
Fax: 610-558-0222
www.sensaphone.com
21
Chapter 2: Installation
4
2
Correctly installing the Model 800 will ensure proper functioning
of the unit. Please read the entire chapter before starting the
installation process.
Within the packaging will be a Warranty Registration Card.
Please take the time to fill this out and mail. The One Year
Limited Warranty is explained in the front of this manual.
2.1 Operating Environment
The Model 800 should be installed and operated in a clean,
dry area that provides space for wiring sensors to the screw
terminals, near an AC power source and telephone line. Operating
temperature ranges from 32° Fahrenheit (0° Celsius) to +122°
Fahrenheit (+50° Celsius).
NOTE
The Model 800 is a sensitive electronic device. Do
not install the Model 800 near strong electrostatic,
electromagnetic or radioactive fields. Do not expose
to humid environments, fumes, or corrosive vapors.
2.2 Mounting
22
Flat Mount: Place the Model 800 on top of a desk or other
horizontal surface. Wall Mount: Mount on a wall with two
flathead screws using the keyholes on the back panel of the unit.
Place the flathead screws or bolts 4” apart at the desired height
from the floor. Hook the unit over the screws and toward the
floor. Refer to Figure 2-1.
Figure 2-1. Wall Mount
Chapter 2: Installation
3IZE
#
3IZE
#
3IZE
#
3IZE
#
3IZE
#
3IZE
#
2.3 Power Surge Protection
The Model 800 can be damaged by power surges and lightning
through the telephone line and the 120 VAC power supply.
Although the Model 800 has built-in surge protection, we
recommend that additional protection be obtained for the unit
and for any electronic equipment that is attached to your power
supply and telephone lines. Power surge protection is especially
important if you live in a lightning-prone area. The ISOTEL
Surge Protector Model IB-4 is available through Sensaphone. See
Appendix D.
2.4 Power Supply and Battery Backup
The Model 800 is provided with a DC power transformer
that will plug into any standard 120 VAC outlet and a battery
backup (batteries not included) that enables the unit to continue
functioning if AC power is removed (due to electric power
disruption or failure). The Model 800 uses six, C-cell alkaline
batteries. Do not use rechargeable batteries. Connect the DC
power transformer into the jack on the back of the unit and plug
the adapator into a 120VAC outlet
NOTE
Be sure that the DC transformer is plugged into an
outlet before installing batteries.
To install the batteries, remove the battery compartment door
located on the front of the unit below the keypad. Press down and
slide the door away from the unit, align batteries according to the
diagram shown in Figure 2-2, and replace the hatch.
Figure 2-2. Battery Installation
23
Sensaphone® Model 800 User’s Manual
RUN
STANDBY
2.5 Starting the Model 800
When the DC power transformer is first plugged into the
electrical outlet, the Model 800 automatically starts in RUN
mode. The System On light will begin to glow. The unit will
respond with,“Hello, this is Sensaphone 800.”
2.6 Run Mode and Standby Mode
Pressing the RUN/STANDBY key on the Model 800 keypad
will alternately activate or deactivate the unit. If the unit is
activated and in RUN mode, the system on light glows steadily.
In STANDBY mode, the system on light goes out, but will blink
every few seconds to indicate that power is still supplied to the
unit.
In RUN mode, the Model 800 is able to receive incoming calls
and to dial out automatically in the event of an alarm on one of
the monitored conditions. To enter STANDBY mode, press RUN/
STANDBY.
As soon as the Model 800 enters STANDBY mode, it responds
with “Goodbye.” The system on light immediately goes out
and then resumes with a blink every few seconds. While in
STANDBY mode, all functions are disabled, but programmed
memory is preserved. Upon exiting STANDBY mode, any
currently existing alarms will be announced.
24
NOTE
STANDBY mode is not equivalent to “power
off”—an electrical source, such as the 120 VAC, or
the battery backup, continues to provide full power
to the unit. If the unit is placed in STANDBY mode,
unplugged from the 120 VAC outlet, and placed
in storage, the batteries will continue to power the
Model 800, discharging until they fail. Consequently,
batteries should always be removed from the unit following disconnection from any 120 VAC outlet, prior
to storage.
Press the RUN/STANDBY key again to return to RUN mode.
Figure 2-3. The RUN/STANDBY Key
2.7 Telephone Line
AC Power
Transformer
(plug into
120 VAC outlet)
RJ11 Outlet
(for modular
telephone jack)
Modular Plug
(plug into RJ1 jack)
Female Te lephone Jack
(connect telephone here)
Line Ext Pwr
The Model 800 will operate with all standard analog telephone
lines that accept pulse or tone dialing. The Model 800 cannot be
used on an extension line to dial its own telephone number. Also,
it may not be installed on a party line, pay telephone line, or
digital telephone system.
Certain private telephone systems and public switching equipment
may not accept the Model 800 dialing or may generate an
unacceptable ring signal. In those cases, a dedicated line may be
required. Consult the supplier of your telephone system if you
encounter problems.
If you do not have a modular telephone extension at the Model
800’s location, you must contact your local telephone company
to have one installed (there is a charge for this service). If you
have four-pin jacks, adapters are available to convert them to
the modular plugs. Contact your local telephone company or
electronics parts store.
Never install telephone wiring during a lightning
storm. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or
terminals unless the telephone line has been disconnected at the network interface. Use caution when
installing or modifying telephone lines.
Chapter 2: Installation
CAUTION
To install the telephone line, plug one end of the modular cord
into the “line” jack on the back of the model 800 (as shown) and
plug the other end into any standard RJ11 phone outlet.
Refer to Figure 2-4.
Figure 2-4. Installing the Telephone Line
On the back of the Model 800 is an extra female telephone jack
labeled “EXT”. This is provided so that a telephone or other
answering device may be used on the same line as the unit.
25
Sensaphone® Model 800 User’s Manual
(It is not necessary to hook up a telephone for the Model 800
to operate.) This extension jack features Line Seizure which
means that it will disconnect the extension jack when the Model
800 needs to make a telephone call. To ensure that the unit has
priority over any other device on the line, you must connect all
extensions to this jack. (see figure)
On the unit there are two RJ11C phone jacks:
• The RJ11C jack labeled “LINE”is to be connected to the
incoming line of your phone service, ahead of all other
phones or telephone extensions.
• The RJ11C telephone jack labeled “EXT” is to be connected
to all extensions.
2.8 The Microphone
The Model 800 is provided with a built-in microphone which is
used to monitor high sound levels produced near the installation
site. The sensitivity of the microphone is configurable and
will detect a continuous as well as a pulsating alarm. Note
that beeping alarms that have a half second or more of silence
between beeps will not be detected.
Other programming options that apply to the microphone include
setting the length of time before a high sound causes an alarm.
If this sound level exists for 8 consecutive seconds (default) or for
the programmed length of time, the Model 800 will dial out with
an alarm message.
26
The proximity of the audible alarm to the microphone
#
:/.%3
#
#
#
#
#
#
#
is extremely important.
Normally, the Model 800 and the audible alarm must be in
the same room. The maximum distance can vary considerably
depending on the alarm, the acoustics, and the size of the room.
During an alarm dial-out, the microphone allows four-second
intervals to listen-in to sounds at the Model 800’s location.
When calling for a Status Report, the microphone permits
listening to on-site sounds for a programmed time interval.
2.9 Alert Zones
Open the input/output wiring door located above the keypad.
The Model 800 can monitor up to 8 zones (represented by the
numbered terminal screws shown in Figure 2-5, below).
Chapter 2: Installation
NOTE
Figure 2-5. Alert Zones
Zones are configured as either dry contact or temperature. A zone
configured as dry contact can be used with any normally open
(N.O.) or normally closed (N.C.) device. “Open” refers to an
opened circuit path; if conditions cause the circuit to close, an
alert condition occurs. “Closed” refers to a continuous circuit
path; if a closed circuit is opened, an alert condition occurs. The
Model 800 determines the way zones are configured by the type
of sensor connected to each alert zone (refer to Chapter 5.)
A zone configured as “temperature” is designed to evaluate a
range of settings. The Model 800 will read the temperature at the
sensor’s location and compare that value to programmed high
and low temperature limits. Temperature zones must be used with
Sensaphone’s 2.8K Remote Temperature Sensor or weatherproof
sensor.
NOTE
Before wiring, it is advisable to disable the zones to
prevent accidentally tripping an alarm. See Chapter 5.
27
Sensaphone® Model 800 User’s Manual
#
:/.%3
#
#
#
#
#
#
#
3ENSORWIREDTO
!LERT)NPUT
Important Note regarding Ultra-Low temperature freezers:
If you are connecting the Sensaphone to an ultralow temperature
freezer (-80° C) and the freezer is equipped with alarm terminals/
contacts you can connect these directly to one of the zones on
your Sensaphone (refer to your freezer owner’s manual for proper
connection.
2.10 Installing the Sensor
After you have selected the sensor, loosen the screw of the alert
zone and its corresponding common (c). Two wire leads are used
to connect any monitoring sensor. Fasten one lead to the numbered
screw and the other lead to C. Tighten both screws. If the zone
was not disabled, the Model 800 may recite its “Alarm Exists”
message as you connect the sensor. If it does, just press ALARM
CANCEL to stop it. Re-enable the zone after wiring. Refer to
Figures 2-6 and 2-7 for connecting a sensor to an alert zone.
28
Figure 2-6. Sensor Connected to an Alert Zone
Any sensor can be attached to the Model 800 using 18-26-gauge
wire (#22 recommended). The sensor can be several hundred feet
from the unit, as long as the total resistance of the circuit is not
greater than 50 ohms. Use wire appropriate for the application.
Chapter 2: Installation
3ENSORWIREDTO
!LERT)NPUT
3ENSORWIREDTO
!LERT)NPUT6
#
:/.%3
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#
#
#
#
#
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Figure 2-7. Two Sensors Wired to Adjacent Zones
NOTE
Do not use sensors, switches, or relays that supply
any voltage or current to the Model 800. Be aware
of proximity to other electrical wires or components
when placing wires that lead from the sensors to the
unit. Avoid running the wires near electrical devices
that use high voltage or current, such as motors,
heavy machinery, etc. This voltage may be induc-
tively coupled into the sensor wiring and could result
in damage to the the Model 800’s circuitry. Try to
place wires at least 6 inches from other electrical wir-
ing or devices.
2.11 Multiple Sensors
The Model 800 may have more than one sensor connected to the
same alert zone, as long as the normal condition for each sensor
on the same alert zone is identical (either all N.O. or all N.C.).
However, only one remote temperature sensor can be used on
each zone.
When wiring several normally closed sensors on one zone, they
must be connected in series. Connect one lead from the first
sensor to the numbered screw of the alert zone. Next, take the
other lead from the first sensor and connect it to one lead from
the next sensor. Continue connecting sensors end-to-end until you
have connected all of your sensors. Take the second lead from the
last sensor and connect it to the common screw on the Model 800.
See Figure 2-8. Multiple N.C. sensors are typically magnetic reed
switches to monitor the security of windows and doors.
Figure 2-8. Multiple Normally Closed Sensors
To wire several normally open sensors to one alert zone, connect
them in parallel. To do this, take one lead from each sensor and
attach it to the numbered terminal. Then, take the second lead
from each sensor and attach each to the corresponding common
screw. Refer to Figure 2-9.
Figure 2-9. Multiple Normally Open Sensors
2.12 Outdoor Wiring
When wiring sensors outdoors, DO NOT allow exposed wires
to run freely in open air; under such conditions, the Model
30
Chapter 2: Installation
WHAT
IS
4
5
6
8
3
7
9
0
CONFIG
STATUS
RUN
STANDBY
*
ENTER
800
1
SET
2
ALARM
CANCEL
SENSAPHONE
8
800 is susceptible to serious damage during a lightning storm.
Depending upon the distance outdoor wiring must travel,
consideration should be given to the use of shielded wire inside a
metal conduit. Both shield and conduit should be connected to an
earth ground. This prevents stray voltage from entering the unit.
Figure 2-10. Potential Sensor Damage from Stray Electrical
Noise
2.13 Disconnecting the Model 800 for Storage or
Seasonal Use.
If you plan to employ the Model 800 as a seasonal “watchdog”
for a few months during the year, you must disconnect all wires
from the unit completely to avoid damage to the circuitry when
the unit is not in use. If the unit is unplugged but left in place with
all the sensors still connected, the wires act as antennae that draw
in any stray “electrical noise” from such devices as fans, blowers,
microwaves, etc.
Additionally, it is important to remove the batteries, or they will
discharge until they fail.
Preserve your Model 800 during the off-season, or when not in
use:
• Remove the sensor wires at the screw terminals
• Remove the batteries
• Unplug the unit and store in a safe place
31
Chapter 3: Quick Start
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This section presents a useful guide for first-time programming
of the Model 800. Follow instructions for installation before
attempting to program the Model 800. Refer to Chapter 2:
Installation.
3.1 The Local Keypad
Programming is accomplished using the local keypad (shown
below, Figure 3-1). Notice that a single key has several functions
assigned to it; programming results are determined by the order in
which keys are pressed.
Individual keystrokes are illustrated to show programming
steps in the correct order. If you make a mistake by entering the
wrong key, do not press another key until you hear the message
“Error 1.” Then, start over with the first key in the programming
sequence.
3.2 Preparation for Programming
32
Read complete instructions in Chapter 2: Installation, and make
sure to follow these three steps first:
1. Plug the AC adapter into the 120 VAC outlet.
2. Install the batteries.
3. Connect the Model 800 to a telephone line.
Figure 3-1. The Model 800 Keypad
Chapter 3: Quick Start
RUN
STANDBY
RUN
STANDBY
SET
CONFIG
When these steps are completed, the Model 800 is fully
operational and able to monitor temperature, high sound, AC
power failure and battery backup condition; it can also be called
on the telephone for a Status Report or be used for listening to onsite sounds from any remote location. Now, the unit is ready for
programming.
3.3 Quick-Start Programming Steps
Step 1: Set Configuration of Zones
The Model 800 will scan the 8 external zones and determine
if they are N.O. (normally open), N.C. (normally closed), or
Temperature. If external sensors are added, make sure they are
in their normal positions before proceeding—refer to Chapter 5,
Section 5.1.
1. Press STANDBY to place the Model 800 in Standby
mode.
2. If you have external sensors available, wire the sensors to the
zones on the back of the Model 800 (see Chapter 2,
Section 2.10). Otherwise, skip this step and move to step 3.
3. Press RUN. The System On light glows when the Model 800
returns to Run mode.
4. Press SET.
5. Press CONFIGURE.
6. The Model 800 will audibly recite the new configuration for
each of the eight zones, responding with “normally open”,
“normally closed”, or “Temperature.” If a zone is unused, it
is treated as normally open.
33
Sensaphone® Model 800 User’s Manual
SET
0
ID NUMBER
POWER
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
SET
PHONE
NUMBER
T/P
Step 2: Set the ID Number
It is recommended that you set the ID number to reflect the
telephone number on which the Model 800 is installed.
1. Press SET
2. Press ID NUMBER.
3. Using the number keys, enter the digits (up to 16 are
permitted) for the ID number. The Model 800 will recite the
digits as they are pressed.
4. Press ENTER. The 800 will respond: “Enter.”
Step 3: Set Dial-Out Telephone Numbers
To program dial-out telephone numbers:
1. Press SET.
34
2. Press PHONE NUMBER.
Chapter 3: Quick Start
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
3. Select which telephone number to program. Press any
unassigned number key (from 1 to 8) to represent the new
telephone number entry. Model 800 will respond: “Enter
number.”
4. Enter the complete telephone number using the number keys.
The Model 800 will recite the digits as they are pressed.
5. Press ENTER. The unit will respond: “Enter.”
6. Repeat above procedure to program up to eight separate
telephone numbers.
Step 4: Set Temperature Limits
High and low temperature limits can be separately programmed
for each zone that is configured as temperature. Limits can range
from –20° to +150° Fahrenheit, or from –30° to 65° Celsius.
Default settings are: 10° F for low temperature and 100° F
for high temperature. Do not set temperature limits too close to
normal room temperature, since minor fluctuations could result in
frequent and unnecessary alarm dialouts.
35
Sensaphone® Model 800 User’s Manual
SET
5
TEMP LIMITS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
1. Press SET.
2. Press TEMP LIMITS.
3. Using the number keys, press a number (from 1 to 8) that
corresponds to the temperature zone being programmed.
The Model 800 responds: “Enter low temperature limit.”
4. Using the number keys, enter a value for low temperature
limit. The Model 800 will recite the digits as they are pressed.
If a negative number is required, first press *, then enter the
number.
36
5. Press ENTER.
The Model 800 responds: “Enter high temperature limit.”
Chapter 3: Quick Start
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
6. Using the number keys, enter the value for high temperature
limit. The Model 800 will recite the digits as they are pressed.
7. Press ENTER. The Model 800 responds: “Enter.”
This concludes minimum programming to achieve normal
operation of the Model 800. In addition to the programming just
accomplished, default settings for many more features take effect
when the unit is first powered. You will be able to reprogram
most of these factory-set defaults to suit your application.
For a complete explanation of each feature (with illustrations of
keystrokes), refer to Chapter 4: Communications Programming
and Chapter 5: Alarm Programming.
To gain a basic understanding of how the alarm dial-out feature
works, refer to this chapter, Section 3-4. For extended information
regarding dial-out and related programmable parameters, refer to
Chapter 7: Operation.
37
Sensaphone® Model 800 User’s Manual
3.4 Summary of the Alarm Dial-Out Process
Action—Response
1. THE MODEL 800 DETECTS AN
ALERT CONDITION
An alert condition is not the same as
a valid alarm—the condition must
continue for the programmed time
period, or Recognition Time, before
it is recognized as a valid alarm.
2. A VALID ALARM IS
CONFIRMED
An audible, on-site alarm message
begins and continues until the
alarm is acknowledged. (If the
Mute feature is turned on, there is
no on-site message.) Call Delay is
activated.
3. DIAL-OUT BEGINS
Dial-out begins by calling telephone
number 1 to report an alarm.
If there is no acknowledgment, the
Model 800 waits the programmed
Intercall Time before dialing
subsequent telephone numbers. Dial-
out continues in this manner, cycling
through the remaining telephone
numbers, for the programmed Max Calls.
4. THE ALARM IS
ACKNOWLEDGED
When the alarm is acknowledged,
the dial-out process is cancelled and
the audible, on-site alarm message
stops.
Programmable Feature
• RecognitionTime
This is the programmed
waiting period to determine
if an alert condition has
persisted long enough to be
considered a valid alarm.
If the sensor returns to
normal within recognition
time, then no alarm will
occur.
• CallDelay
This is the programmed
waiting period, before the
first telephone number is
called, to report an alarm.
• IntercallTime
This is the programmed
waiting period, in between
sequential dialing of
telephone numbers, to
report an alarm.
• MaxCalls
This is the total number of
telephone calls that will be
dialed in response to any
valid alarm. Telephone
numbers are dialed
sequentially, and continue
to cycle until the maximum
number of calls is reached. If
no acknowledgment occurs,
then at the completion of
Max Calls, all alarms are
automatically acknowledged.
38
Chapter 3: Quick Start
39
Chapter 4: Communications Programming
This chapter explains the keypad commands for communications
programming of the Model 800, including interrogation and
resetting of the following:
• Voice Messages
• The Unit ID Number
• Dial-out Telephone Numbers
• Tone or Pulse Dialing
• Special Dialing with Pagers, Beepers and Access Numbers.
• Dial-out test mode
• Rings Until Answer
• Telephone Answering Device Compatibility
• Listen-in Time
• Call Delay
• Local Voice Mute
• Voice Repetitions
• Intercall Time
• Maximum Number of Calls
• The Clock
• Security Code
4.1 Voice Messages
The 800’s digital speech recording feature allows you to
record custom messages for each of the eight Zones and an ID
Message. This means that when the 800 calls you during an
alarm, you will hear a personalized Voice Message identifying
the unit and telling you exactly what alarm condition exists. You
can record a separate message for each of the eight Zones. The
message can run a maximum of 5 seconds. The ID Message
can be a maximum of 8 seconds. You can shorten the message
length by pressing the ENTER key after reciting the message.
The ID Message is used to identify the unit. This could be a
particular building name, its location (address or city), or some
other identifier.
40
Chapter 4: Communications Programming
SET
MESSAGE
0
ID NUMBER
POWER
WHAT
IS
MESSAGE
0
ID NUMBER
POWER
To program the ID Message:
1. Press the SET key.
2. Press the MESSAGE key. The 800 will say “Enter Message
Number.”
3. Press the ID key (number 0 key).
4. When the unit beeps, begin speaking your message into the
microphone. The unit will say “OK,” when the recording
time has elapsed; then it will play back your recorded
message. You can shorten the message length by pressing
the ENTER key after speaking your message.
To play back the ID Message:
1. Press the WHAT IS key.
2. Press the MESSAGE key.
3. Press the ID key (number 0 key).
The 800 will play back your recorded message.
The Zone Messages are used to identify the device or condition
being monitored such as temperature, humidity, equipment
alarms, security alarms, etc.
41
Sensaphone® Model 800 User’s Manual
SET
MESSAGE
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
WHAT
IS
MESSAGE
To program the Voice Message for a Zone:
2. Press the SET key.
2. Press the MESSAGE key. The 800 will say, “Enter Message
Number.”
3. Press the number key for the corresponding Zone.
4. When the unit beeps, begin speaking your message into the
microphone. The unit will say “OK,” when the recording
time has elapsed; then it will play back your recorded
message. You can shorten the message length by pressing
the ENTER key after speaking your message.
To play back the message for a Zone:
1. Press the WHAT IS key.
2. Press the MESSAGE key.
42
Chapter 4: Communications Programming
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
SENSOR
ON/OFF
MESSAGE
0
ID NUMBER
POWER
3. Press the corresponding Zone number key.
The 800 will play back your recorded message.
To erase a Zone or ID message:
1. Press the SENSOR ON/OFF key.
2. Press the MESSAGE key.
The 800 will say “Enter message number.”
3. Press the Zone Number or ID key.
The 800 will say, “Message erased.”
4.2 The Unit ID Number
The Unit ID Number is the identification number of the Model
800. This number is typically the telephone number where the
unit is installed, or it may be designated using any number that
best suits your application.
The purpose of the Unit ID Number is to immediately provide the
source of any alarm, especially when using multiple Model 800
units in a complex monitoring system. When the Model 800 is
called from a remote location, it always begins its message with
the identification number:
“Hello, this is (Unit ID Number).”
43
Sensaphone® Model 800 User’s Manual
SET
0
ID NUMBER
POWER
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
0
ID NUMBER
POWER
4.2.1 Programming the ID Number
To program the ID Number:
1. Press SET.
2. Press ID NUMBER.
3. Using the number keys, enter up to 16 digits for the ID
number. The Model 800 will recite the digits as they are
pressed.
4. Press ENTER. The Model 800 will respond: “Enter.”
4.2.2 Interrogating the ID Number
To interrogate the ID numbers:
1. Press WHAT IS.
44
2. Press ID NUMBER. The Model 800 will recite the Unit ID
Number programmed.
Chapter 4: Communications Programming
SET
PHONE
NUMBER
T/P
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4.3 Dial-out Telephone Numbers
The Model 800 can store up to eight 48-digit phone numbers.
These are the numbers that will be called during alarm dial-out.
In the event of an alarm, the numbers are dialed sequentially,
1 through 8. Begin programming the first telephone number by
assigning it to the key labeled with the number 1 on the keypad,
and continue to assign any other telephone numbers in numerical
order. A pause, pound or star can be added to an individual
phone number to access different phone and beeper systems. See
Special Dialing, Section 4.5.
4.3.1 Programming Dial-out Telephone Numbers
To program dial-out telephone numbers:
1. Press SET.
2. Press PHONE NUMBER.
3. Select which telephone number to program. Press any
unassigned number key (from 1 to 8) to represent the new
telephone number entry. The Model 800 will respond: “Enter
number.”
45
Sensaphone® Model 800 User’s Manual
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
PHONE
NUMBER
T/P
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4. Enter the complete telephone number using the number keys.
5. Press ENTER. The unit will respond with “Enter.”
6. Repeat above procedure to program up to eight separate
telephone numbers.
4.3.2 Interrogating a Dial-out Telephone Number
To interrogate dial-out telephone numbers:
46
1. Press WHAT IS.
2. Press PHONE NUMBER.
3. Press a number key (from 1 to 8).
Model 800 will recite the corresponding telephone number. If
there is no number programmed for a particular key, the unit will
respond: “No number.”
Chapter 4: Communications Programming
SET
PHONE
NUMBER
T/P
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
SET
4.3.3 Erasing a Telephone Number
To erase a telephone number:
1. Press SET.
2. Press PHONE NUMBER.
3. Press the number key (from 1 to 8) representing the telephone
number you want to erase.
4. Press ENTER. The Model 800 will say “Number # erased.”
4.4 Dial-Out Test Mode
The 800 allows you to test your telephone programming by
simulating an alarm dialout to any programmed telephone
number. This can be a valuable tool for insuring that your
programming is correct and also for troubleshooting dialing
problems. In this mode all signals on the telephone line are
audible through the local speaker.
4.4.1 To test a dialout phone number:
1. Press the SET key.
47
Sensaphone® Model 800 User’s Manual
TEST
°F/°C
#
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
SET
TEST
°F/°C
#
0
ID NUMBER
POWER
ALARM
CANCEL
ENTER
PM
2. Press the TEST key.
The 800 will say “Enter Number.”
3. Press a number key (1–8) corresponding to the phone
number entry you wish to test, and press ENTER.
The 800 will dial the number and announce the date and time
for voice calls, or send its ID number for pager calls.
4.4.2 Manually Dial a Telephone Number
1. Press the SET key.
2. Press the TEST key.
The 800 will say “Enter number.”
3. Press 0 then ENTER to enter manual dialing mode. The 800
will go off-hook and you should hear a dial tone through the
speaker. Press any number keys to dial a telephone number.
48
4. Press ALARM CANCEL to hang up and exit the test.
Chapter 4: Communications Programming
SENSOR
ON/OFF
PHONE
NUMBER
T/P
OUTPUT
PA USE
AM
4.5 Tone or Pulse Dialing
The Model 800 can dial out in pulse or Touch Tone™. Select the
type of dialing, in either pulse or tone, depending upon the type of
service provided by your telephone company. The default is tone.
To program for either pulse or tone:
1. Press the SENSOR ON/OFF key.
2. Press PHONE NUMBER T/P.
The Model 800 will respond: “Tone” to indicate that tone dialing
is enabled, or “Pulse” to indicate that pulse dialing is on and
enabled.
3. Repeat key sequence to switch between settings.
4.6 Special Dialing
The Model 800 has provisions for special dialing sequences.
Special dialing sequences allow:
• Dialing that requires an access number to connect with an
outside line.
• Dialing that requires the pound (#) or star (*).
• Dialing to a beeper or pager.
4.6.1 Special Dialing Keys
The following designated keys represent special functions when
used with PHONE NUMBER entries:
1. Pause
PAUSE represents a two-second pause in dialing. It can be used
when an access number is required before dialing to an outside
line. (For example, in some cases a “9” or other number, must be
dialed first, in order to get a dial tone for an outside line.)
49
Sensaphone® Model 800 User’s Manual
TEST
°F/°C
#
RINGS
TA D
*
CODE
LOCK
MUTE
2. Pound (#)
A pound may be required when calling some phone or beeper
systems.
3. Star (*)
A star may be required when calling some phone or beeper
systems.
4. Code
The CODE key can be used to perform special functions during
the dialing sequence. These include: Pager dialing, Wait for
Answer, and Switch to Touch-tones. These functions enable the
Sensaphone to send a numeric page, or dial a telephone number
+ office extension, or combine pulse & touch-tone dialing in
the same telephone number. Multiple codes can be used during
telephone number programming if required. See section 4.5.4 for
special instructions on dialing to a beeper or pager.
Code 1 Pager
When CODE + 1 is inserted as the first digit of the telephone
number, the Model 800 will make a pager call. This means that
the unit will expect the call to be answered by a paging service
provider, then it will send its ID number (using touch-tones),
followed by the digits that identify the zone(s) in alarm. The
unit will hang-up after it completes the call. See section 4.5.4 for
specific programming examples for dialing a pager.
Code 2 Wait-For-Answer
You can force your Sensaphone to Wait-For-Answer in the
middle of dialing a telephone number. This is useful when
calling a telephone extension that is initially answered by an autoattendant. By inserting the wait-for-answer code you can instruct
your Sensaphone to call the main number, then wait for an answer
by the auto-attendant, then dial the extension. The Sensaphone
will not speak it’s voice message until the telephone is answered
at the extension.
50
Chapter 4: Communications Programming
SET
PHONE
NUMBER
T/P
Example:
SET + PHONE NUMBER + any unassigned number key 1-8
+ telephone number + CODE + 2 + extension number + ENTER
Code3SwitchtoTouch-tone
This command allows you to change from pulse dialing to touchtone dialing in the middle of dialing a telephone number. This is
useful when your telephone service only supports pulse dialing,
but you need to send touch-ones after connecting – such as when
dialing a numeric pager or navigating a voice menu.
Example:
In this example a telephone number is dialed, the Sensaphone
waits for the call to be answered, then changes to touch-tones to
dial an extension.
SET + PHONE NUMBER + any unassigned number key 1-8 +
telephone number + CODE + 2 + CODE + 3 +
extension number + ENTER
4.6.2 Incorporating a Pause
Incorporate PAUSE to access an outside telephone line:
1. Press SET.
2. Press PHONE NUMBER.
51
Sensaphone® Model 800 User’s Manual
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
OUTPUT
PA USE
AM
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
3. Press any unassigned number key (from 1 to 8) to represent
the new telephone number entry. Model 800 will respond:
“Enter number.”
4. From the number keys, enter the access digit (i.e., 9). The
Model 800 will recite the digit.
5. Press PAUSE. The Model 800 will “pause.”
52
6. Enter the complete telephone number using the number keys.
The Model 800 will recite the digits as they are pressed.
7. Press ENTER. The Model 800 will say “Enter.”
Chapter 4: Communications Programming
SET
PHONE
NUMBER
T/P
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
TEST
°F/°C
#
RINGS
TA D
*
ENTER
PM
4.6.3 Incorporating a Pound (#) or Star (*)
Incorporate a pound or star if it is normally included in telephone
number:
1. Press SET.
2. Press PHONE NUMBER.
3. Press any unassigned number key (from 1 to 8) to represent
the new telephone number entry. Model 800 will respond:
“Enter number.”
4. Enter the telephone number using the number keys. The
Model 800 will recite the digits as they are pressed.
5. Position the pound (#) or star (*) within the telephone number
where required by pressing the designated keys. The Model
800 will say “pound” or “star” each time the key is pressed.
–OR–
6. Enter any remaining digits of the telephone number.
7. Press ENTER. The Model 800 will say “Enter.”
53
Sensaphone® Model 800 User’s Manual
4.6.4 Special Dialing to a Beeper or Pager
Your Sensaphone can be programmed to send an alarm message
to a numeric beeper/pager. The message will include the
Sensaphone’s telephone number (ID number) and the Zone
numbers that are in alarm. For example, if zones 1 and 4 are
in alarm, the message on your pager would be: 8882227777-14, where 8882227777 is the unit’s ID number. A Sound alarm
will appear as alarm -9 and a Power alarm will appear as alarm
-0. To program a telephone number for Pager dialout, you must
enter Code 1 at the beginning of the telephone number. The
Sensaphone will say “Code one, Pager” when you enter the
command.
Follow the key sequence below to dial a numeric pager:
SET + PHONE NUMBER + any unassigned number key 1-8 +
CODE + 1 + pager telephone number + ENTER
To check your programming:
WHAT IS + PHONE NUMBER + assigned # 1-8
54
The Sensaphone will say “Pager”, followed by the programmed
telephone number.
To send a test page:
SET + TEST + assigned # key 1-8 + ENTER
The Sensaphone will let you listen to the dialout sequence
through its speaker and send you a message that includes the
Sensaphone’s telephone number (ID number).
VoicePromptedPagingSystems
If your paging provider is answered by a voice prompt which
requires you to enter one or more touch-tones to send a message,
then use the wait-for-answer code (4.5.1) in combination with
the Pause key and other number keys to navigate the voice menu
until you reach the message entry point. The Sensaphone will
automatically send it’s telephone number, Zone numbers, and a
pound (#) tone at the end of the number. For assistance contact
Sensaphone Technical Support at 1(877)373-2700.
Chapter 4: Communications Programming
SET
RINGS
TA D
*
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
RINGS
TA D
*
4.7 Rings Until Answer
Rings Until Answer is the programmed number of times the
telephone rings before the Model 800 will answer an incoming
call. This can be set from 1 to 15 rings. The default value is 4.
4.7.1 Programming Rings Until Answer
To program Rings Until Answer:
1. Press SET.
2. Press RINGS/TAD. The Model 800 will respond: “Enter
number.”
3. Using the number keys, enter a value.
4. Press ENTER. The Model 800 will respond: “Enter.”
4.7.2 Interrogating Rings Until Answer
To interrogate Rings Until Answer:
1. Press WHAT IS.
2. Press RINGS/TAD.
55
Sensaphone® Model 800 User’s Manual
SENSOR
ON/OFF
RINGS
TA D
*
4.8 TAD (Telephone Answering Device)
The TAD feature is especially useful because it integrates the
operation of the Model 800 with your telephone answering
device (e.g. answering machine) in a way that retains the full
flexibility of each system. This allows you to have on-demand
telephone access to the Model 800, for obtaining a Status Report,
or for issuing call-in commands, while your telephone answering
device is set to receive outside calls. Programming for use with a
telephone answering device (TAD) is always used in conjunction
with Rings Until Answer, detailed in section 4.6.
NOTE
The TAD feature only applies to answering devices
connected to the same telephone line as the Model
800.
4.8.1 TAD Enable/Disable
To enable/disable the TAD feature:
1. Press SENSOR ON/OFF.
2. Press RINGS/TAD.
The Model 800 will respond: “TAD On.” (If the Model 800 says
“TAD Off,” repeat steps 1 and 2 to reactivate TAD.)
4.8.2 Using the TAD Feature
1. Make sure the TAD feature is enabled on the Model 800. (The
default setting is disabled, so you must enable it first.)
2. Determine the number of rings your telephone answering
device uses to answer the telephone. (Most answering devices
require 4 rings; others are selectable.)
3. On the Model 800, program Rings Until Answer to a greater
number than the number of rings set on your answering
machine.
56
Chapter 4: Communications Programming
Example:
Telephone answering device, rings = 4
Model 800, Rings Until Answer = 6
Using the procedure just outlined, all incoming calls will be
answered by the telephone answering device, allowing it to
operate normally. With the programming just accomplished, the
Model 800 can be accessed remotely, by telephone, to obtain the
Status Report.
1. Dial the telephone number of the Model 800.
2. Let the telephone ring once and then hang up.
3. Wait approximately ten seconds
4. Call the Model 800 back.
It will answer the telephone on the first ring.
Explanation: The pattern of one ring, followed by a second
call (within 30 seconds), signals the Model 800 to answer your
incoming call, bypassing the telephone answering device.
NOTE
Special Case: If the Model 800 shares the same line
with a telephone answering device, and during certain
time periods, frequent, incoming calls are expected
on that line, then you may want to temporarily disable the TAD feature. If you leave the TAD enabled,
it will not adversely affect normal operation, but if
two outside telephone calls are received within the
same 30-second time window, the Model 800 will
interpret this pattern as a signal to answer the telephone. If this occurs, press any key on the Model 800
to hang up.
4.8.3 No TAD In Use
If a telephone answering device is not used on the same telephone
line as the Model 800, make sure that the TAD feature is
disabled, or turned off. Only Rings Until Answer programming
will determine how incoming calls are answered. For example,
if you program Rings Until Answer to 3, incoming calls will be
answered in 3 rings.
57
Sensaphone® Model 800 User’s Manual
SET
9
LISTEN TIME
SOUND
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4.9 Listen-in Time
The Listen-in Time is the amount of time you can listen to sounds
from the Model 800’s built-in microphone at its installation
site. When you call in for a Status Report, the Model 800
announces Listen-in Time at the end of its first round of status
readings, saying, “Listen for (programmed time entered).” The
programmable range is from 0 to 255 seconds (or up to 4.17
minutes). The default value is 15 seconds.
NOTE
The microphone is also used to monitor high sound
level. See Chapter 5, Section 5.10 through Section
5.11.1.
4.9.1 Programming the Listen-in Time
To program the Listen-in Time:
1. Press SET.
2. Press LISTEN TIME. The Model 800 will respond: “Enter
seconds.”
58
3. Using the number keys, enter the seconds. The Model 800 will
recite the digits as they are pressed.
4. Press ENTER. The Model 800 will respond: “Enter.”
Chapter 4: Communications Programming
WHAT
IS
9
LISTEN TIME
SOUND
SET
1
CALL
DELAY
4.9.2 Interrogating the Listen-in Time
To interrogate the Listen-in Time:
1. Press WHAT IS.
2. Press LISTEN TIME. The Model 800 will recite the listen-in
time.
4.10 Call Delay
Call Delay is the programmed length of time the Model 800
waits, following detection of an alarm, before it begins the dialout sequence. This applies only to the first call. (Delay time
between calls is also programmable: refer to Intercall Time,
Section 4-12.)
The purpose for Call Delay is to allow time for personnel at the
Model 800’s installation site to respond to and cancel an alarm
before dial-out begins. During this time, the Model 800 will
audibly repeat its “alarm” message (unless the Local Voice Mute
feature has been activated—refer to Section 4.10). The default for
Call Delay is 30 seconds. Call Delay can be programmed from 0
seconds to 60 minutes (1 hour).
4.10.1 Programming the Call Delay
To program the Call Delay:
1. Press SET.
2. Press CALL DELAY.
The Model 800 will respond: “Enter minutes.”
59
Sensaphone® Model 800 User’s Manual
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
ENTER
PM
WHAT
IS
1
CALL
DELAY
3. Using the number keys, enter the minutes.
The Model 800 recites the digits as they are pressed.
4. Press ENTER. The Model 800 responds: “Enter seconds.”
5. Using the number keys, enter the seconds. The Model 800
recites the digits as you press them.
6. Press ENTER. The Model 800 responds: “Enter.”
4.10.2 Interrogating Call Delay
To interrogate Call Delay:
1. Press WHAT IS.
2. Press CALL DELAY.
The Model 800 will recite the programmed Call Delay.
4.11 Local Voice Mute
When the Model 800 dials out to report an alarm, it also audibly
recites the alarm message through it’s speaker. The Local Voice
60
Mute command allows you to turn off the speaker at the Model
800’s site during alarm dialouts and status call-ins. This feature
is used to prevent intruders or unauthorized persons from hearing
Chapter 4: Communications Programming
SENSOR
ON/OFF
CODE
LOCK
MUTE
SET
2
VOICE
REPS
the alarm dial-out message or from hearing the Status Report
during an off-site call.
4.11.1 Enable/Disable Local Voice Mute
To enable/disable Local Voice Mute:
1. Press SENSOR ON/OFF.
2. Press MUTE.
The Model 800 will say “Mute On” to indicate that Local Voice
Mute is enabled, or “Mute Off” to indicate that it is disabled.
3. Repeat key sequence to switch between enabled or disabled
Local Voice Mute.
4.12 Voice Repetitions
The Voice Repetitions feature allows programming of the number
of times the alarm message is repeated per phone call during
alarm dial-out.
The maximum repetitions may be set to 10; the default is 3
repetitions.
4.12.1 Programming Voice Repetitions
To program Voice Repetitions:
1. Press SET.
2. Press VOICE REPS.
The Model 800 will respond: “Enter number.”
61
Sensaphone® Model 800 User’s Manual
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
2
VOICE
REPS
3. Using the number keys, enter a value from 1 to 10.
4. Press ENTER. The Model 800 will respond: “Enter.”
4.12.2 Interrogating Voice Repetitions
To interrogate Voice Repetitions:
1. Press WHAT IS.
2. Press VOICE REPS.
The Model 800 will recite the number programmed.
4.13 Intercall Time
The Intercall Time is the programmable period of time the
Model 800 waits in calling subsequent telephone numbers.
Intercall Time is activated only after alarm dial-out to the first
telephone number fails to be acknowledged. This period can be
programmed from 10 seconds to 60 minutes. The default intercall
time is 1 minute.
If an incoming telephone call is made to the Model 800 during
Intercall Time (in between its dialing of subsequent telephone
numbers to report an alarm), it will answer the incoming call and
immediately report any existing alarms.
62
Chapter 4: Communications Programming
SET
3
INTERCALL
TIME
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
4.13.1 Programming Intercall Time
To program Intercall Time:
1. Press SET.
2. Press INTERCALL TIME.
The Model 800 will respond: “Enter minutes.”
3. Using the number keys, enter the minutes.
The Model 800 recites the digits as you press them.
4. Press ENTER. The Model 800 will respond: “Enter seconds.”
5. Using the number keys, enter the seconds. The Model 800
recites the digits as you press them.
6. Press ENTER. The Model 800 responds: “Enter.”
63
Sensaphone® Model 800 User’s Manual
WHAT
IS
3
INTERCALL
TIME
SET
4.13.2 Interrogating Intercall Time
To interrogate Intercall Time:
1. Press WHAT IS.
2. Press INTERCALL TIME.
The Model 800 will recite the programmed Intercall Time.
4.14 Maximum Number of Calls (Max Calls)
The Max Calls feature controls the total number of repeated
calling attempts by the Model 800 in the event of an alarm. When
an alarm occurs, the dial-out process begins, and continues to
cycle through your programmed telephone numbers until the
alarm is acknowledged or until the maximum number of calls is
reached. The Max Calls setting regulates the number of calls that
will be made as a result of any alarms; if more than one alarm is
detected at once, or if a second alarm occurs during dial-out on
the first alarm, the Max Calls setting will start the calling process
from zero, until the programmed number of calling attempts are
completed.
64
The default setting for Max Calls is 100, but it may be
programmed from 1 to 255 calls. Max Calls is cancelled when
an alarm is acknowledged. If the maximum number of calls is
completed and no alarm acknowledgement has occurred, the
Model 800 will automatically acknowledge any alarm and stop the
dial-out.
NOTE
If only one telephone number is programmed, the
Model 800 will dial out a maximum of 15 times to
report an alarm in accordance with FCC rules.
4.14.1 Programming Max Calls
To program Max Calls:
1. Press SET.
Chapter 4: Communications Programming
4
MAX CALLS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
4
MAX CALLS
2. Press MAX CALLS.
The Model 800 will respond: “Enter number.”
3. Using the number keys, enter a value. The Model 800 will
recite the digits as you press them.
4. Press ENTER. The Model 800 responds: “Enter.”
4.14.2 Interrogating Max Calls
To interrogate Max Calls:
4.15 The Clock
1. Press WHAT IS.
2. Press MAX CALLS.
The Model 800 will recite the value set for Max Calls.
The Model 800 has a built-in clock. The power-up time is 12
a m . The clock will keep time from 12 a m until you program the
current time. It will then keep time from your programmed time.
If the AC power fails, the clock will continue to keep time until
the battery back-up fails. It will then reset to 12 a m when power
is restored. An incorrect time is a good indication that the power
has failed and the batteries have been expended.
65
Sensaphone® Model 800 User’s Manual
SET
8
CLOCK
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
OUTPUT
PA USE
AM
ENTER
PM
WHAT
IS
4.15.1 Setting the Clock
To set the clock:
1. Press SET.
2. Press CLOCK.
3. Using the number keys, enter the correct time. The Model 800
will recite the digits as they are pressed.
4. If the time is AM, press the AM key. The Model 800 willsay
“am” If the time is PM , press the PM key. The Model 800 will say “pm.”
Example: You want to set the clock to 9:45 a m . Press the following
keys in the order shown:
SET + CLOCK + 9 + 4 + 5 + AM
4.15.2 Interrogating for the Current Time
To interrogate the Model 800 for the current time:
1. Press WHAT IS.
66
Chapter 4: Communications Programming
8
CLOCK
SET
CODE
LOCK
MUTE
ENTER
PM
2. Press CLOCK. The Model 800 will recite the current time.
4.16 The Security Code
The Security Code is the last step after setting all other
programming parameters for the Model 800. The code consists
of a 4-digit number you select and will effectively prevent
unauthorized changes to the Model 800’s programming. When
the Security Code is activated, all keyboard programming is
locked. The Model 800 may be interrogated using the WHAT IS
key, but the keyboard must be unlocked, via the Security Code,
before any programming changes are possible.
4.16.1 Locking the Keypad
To program the Security Code:
1. Press SET.
2. Press CODE.
The Model 800 will say “Enter security code.”
3. Using the number keys, enter 4 digits.
4. Press ENTER.
The Model 800 says, “OK.” The keyboard is now locked.
If unauthorized persons attempt to set a parameter, an error
message, “Error 2,” is returned. Whenever any operation except
WHAT IS takes place without entering the security code first, this
error message occurs.
67
Sensaphone® Model 800 User’s Manual
WHAT
IS
CODE
LOCK
MUTE
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4.16.2 Unlocking the Keypad
To unlock the keyboard:
1. Press WHAT IS.
2. Press CODE.
The Model 800 will say “Enter Security Code.”
3. Using the number keys, enter the digits for the code.
68
4. Press ENTER.
If the correct code is entered, the Model 800 will say “OK.” If
the wrong code is entered, the Model 800 will say “Error 2.”
Chapter 5: Alarm Programming
Chapter 5: Alarm Programming
This chapter explains the alarm programming and monitoring
capabilities of the Model 800, with specific instructions for the
following features:
• Configure zones as dry contact or temperature
• Enable/disable zones
• Program alarm Recognition Time for each zone
• Program high and low temperature limits
• Disable alarm response to high or low temperature
• Program temperature in Fahrenheit or Celsius scale
•
Calibrate temperature
• Obtain current temperature
• Program AC power-failure Recognition Time
• Enable/disable AC power monitoring
• Program sound level sensitivity
• Program high sound Recognition Time
• Disable alarm response to high sound
• Use Exit Delay via Status Report
5.1 Zone Configuration
In preparing the Model 800 to sense an alert condition, the zones
must be configured as dry contact (either open or closed) or as
temperature zones. The default setting for zone 1 is temperature;
for zones 2-8, the default is dry contact and open. To configure
zone normality, sensors are first wired to the terminal strip at the
back of the unit. (Refer to Chapter 2, Section 2.9–2.12, for an
explanation on wiring zones.)
The configuration process directs the Model 800 to initialize the
8 zones and establish normal settings. Any change in the status of
a zone (for example, from a normally open contact to a suddenly
closed contact) is recognized as an alert condition. In the case
of a temperature zone, an alert condition is recognized when
established temperature limits are exceeded.
Before starting keyboard commands to configure
zone normality on the Model 800, it is very impor-
tant to check that the sensors you have wired to the
unit are set in their normal, non-alarm positions.
NOTE
69
Sensaphone® Model 800 User’s Manual
RUN
STANDBY
RUN
STANDBY
SET
CONFIG
For example, if a magnetic reed switch (a normallyclosed sensor used to detect unauthorized entry) has
been wired to the Model 800, make sure that the door
or window to be monitored is shut before configuring
the zone. If a motion-detector is wired to the unit, it
is advisable to block all sources of motion from the
sensor before and during configuration.
5.1.1 Programming Zone Configuration
1. Press STANDBY to place the Model 800 in Standby
mode.
2. Wire sensors to the zones to the back of the Model 800 (see
Chapter 2, Section 2.10).
3. Press RUN. The red light glows when the Model 800 returns
to Run mode.
4. Press SET.
70
5. Press CONFIG.
6. The Model 800 audibly recites the configuration for each of
the eight zones:
• If the zone is open, the Model 800 recites the number of the
zone and says “normally open.”
• If the zone is closed, the Model 800 recites the number of
the zone, and says “normally closed.”
• If the zone is configured as temperature, the Model 800
recites the number of the zone, followed by “Temperature.”
Chapter 5: Alarm Programming
SENSOR
ON/OFF
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
WHAT
IS
WHAT
IS
CONFIG
5.1.2 Interrogating Zone Configuration
1. Press WHAT IS.
2. Press CONFIG.
The Model 800 will audibly recite the configuration of each zone.
5.2 Enable/Disable Zones
This function allows you to enable or disable a zone’s response
to an alert condition. An enabled zone will respond to an alert
condition and allow dial-out. A disabled zone will cause dial-out
to be suppressed, but any existing alert conditions will be revealed
during the Status Report. Enable/disable programming is useful
during wiring of zones (see Chapter 2) or when a condition needs
to be monitored, but is not critical enough to be programmed
for dial-out reporting. It is important to verify zone status after
performing any task that requires disabling. The default setting
for all zones is enabled (ON).
If an alert condition exists when zones are re-enabled,
Recognition Time will restart—refer to Section 5.3.
5.2.1 Changing Enabled/Disabled Zone Status
1. Press SENSOR ON/OFF.
2. Press the number (1 to 8) of the selected zone to enable/
disable. The Model 800 says “Alarm Disabled” to indicate
disabled or “Alarm Enabled” to indicate enabled.
5.2.2 Verifying Enabled/Disabled Zone Status
1. Press WHAT IS.
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Sensaphone® Model 800 User’s Manual
STATUS
SET
2. Press STATUS.
The Model 800 audibly recites the current status of every zone. In
a Status Report, each zone is first identified by its zone number,
followed by a report that specifies parameters currently affecting
that zone. If a zone is disabled, the word “Alarm Disabled”
immediately follows the number recited for that zone.
For example, zone 3 is configured as a normally open, dry contact
zone. During the Status Report:
• If disabled, the Model 800 recites:
“Zone 3, the Alarm is Disabled” for zone 3.
• If enabled, the Model 800 recites:
“Zone 3—OK,” for zone 3.
In another example, zone 2 is configured as a temperature zone.
The current temperature is 76 degrees. During a Status Report:
• If disabled, the Model 800 recites:
“Zone 2, the alarm is disabled, it is now 76 degrees
fahrenheit—OK”
• If enabled, the Model 800 recites:
“Zone 2—76 degrees fahrenheit—OK.”
5.3 Zone Recognition Time
The Zone Recognition Time is the length of time an alert
condition must be present before a valid alarm exists and dial-out
is activated. This time period is programmable, from 0 minutes, 0
seconds (for immediate response) up to a period of 540 minutes,
0 seconds. If an alert condition begins and then clears within the
established Recognition Time, no dial-out will occur. When an
alert condition continues beyond the programmed Recognition
Time, the Model 800 initiates dial-out. The default setting for
Zone Recognition Time is 0 minutes, 3 seconds.
5.3.1 Programming Zone Recognition Time
1. Press SET.
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Chapter 5: Alarm Programming
7
RECOGNITION
TIME
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
2. Press RECOGNITION TIME.
3. Press the number (1 to 8) of the selected zone to be
programmed.
The Model 800 responds: “Enter minutes.”
4. Using the number keys, enter the minutes. For example, to
set a Recognition Time of five minutes, simply press “5” on the
keypad. The Model 800 recites the digits as they are pressed.
5. Press ENTER. The Model 800 responds: “Enter seconds.”
6. Using the number keys, enter the seconds. The Model 800
recites the digits as they are pressed.
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Sensaphone® Model 800 User’s Manual
ENTER
PM
WHAT
IS
7
RECOGNITION
TIME
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
SET
7. Press ENTER. The Model 800 responds: “Enter.”
5.3.2 Interrogating Zone Recognition Time
1. Press WHAT IS.
2. Press RECOGNITION TIME.
3. Press the corresponding zone key (1 to 8).
The Model 800 recites the programmed Recognition Time for that
zone.
5.4 Establishing High and Low Temperature Limits
High and low temperature limits can be separately programmed
for each zone configured as temperature. Limits can range from
–20° to +150° Fahrenheit, or from –30° to 65° Celsius.
When temperature limits exceed high or low settings, the Model
800 will dial out with an alarm message. Default settings are: 10°
F for low temperature and 100° F for high temperature.
5.4.1 Programming Temperature Limits for a Selected
Zone
1. Press SET.
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Chapter 5: Alarm Programming
5
TEMP LIMITS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
2. Press TEMP LIMITS.
3. From the number keys, press a number (from 1 to 8) that
corresponds to the temperature zone being programmed.
The Model 800 responds: “Enter low temperature limit.”
4. Using the number keys, enter a value for low temperature
limit. The Model 800 will recite the digits as they are pressed. If a
negative number is required, first press *, then enter the number.
5. Press ENTER.
The Model 800 responds: “Enter high temperature limit.”
6. Using the number keys, enter the value for high temperature
limit. The Model 800 recites the digits as they are pressed.
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Sensaphone® Model 800 User’s Manual
ENTER
PM
WHAT
IS
5
TEMP LIMITS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
7. Press ENTER. The Model 800 responds: “Enter.”
NOTE
Do not set temperature limits too close to normal
room temperature. Minor temperature fluctuations
could result in frequent and unnecessary alarm
dialouts.
5.4.2 Disabling Alarm Response to High or Low
Temperature
To disable alarm response to either high or low temperature
settings exclusively, enter the following temperature limit when
programming the selected zone. (The Model 800 will not respond
to temperatures encountered at maximum settings or beyond.)
Begin by following the key sequence shown in Section 5.4.1, and
when prompted to enter the high or low temperature value:
• Set high temperature to either +150º F or +65º C (high
temperature limit) to prevent the Model 800 from
responding to a high temperature alarm.
76
• Set low temperature to either -20° F or -30° C to prevent the
Model 800 from responding to a low temperature alarm.
5.4.3 Interrogating High and Low Temperature Limits
1. Press WHAT IS.
2. Press TEMP LIMITS.
3. Press the number key corresponding to the selected
temperature zone.
5.5 Temperature Scale
SENSOR
ON/OFF
TEST
°F/°C
#
SET
6
CALIBRATE
Temperature zones may be set in either Fahrenheit or Celsius
degrees. The default temperature scale is Fahrenheit. To change to
Celsius:
1. Press SENSOR ON/OFF.
2. Press °F / °C. The Model 800 responds: “Degrees Celsius”
indicating Celsius scale has replaced Fahrenheit scale.
3. To return to Fahrenheit scale, repeat the key sequence. The
Model 800 responds: “Degrees Fahrenheit” indicating Fahrenheit
scale is in effect.
When switching from Fahrenheit to Celsius, or vice
versa, the change applies to all zones configured to
read temperature. When switching temperature scales
it is important to reset high and low temperature lim-
its on all temperature zones. Refer to Section 5.4.1 to
reset temperature limits.
Chapter 5: Alarm Programming
NOTE
5.6 Temperature Calibration
To compensate for minor variances in sensor accuracy, an offset
may be programmed for each temperature zone. The amount
of offset is measured in degrees Fahrenheit or degrees Celsius.
Adjustments are possible within a range from -10 degrees to +10
degrees. For example, if zone 3 is sensing temperature and is
reading 1 degree too high, then the calibration for zone 3 is set at
-1 to obtain an accurate reading.
5.6.1 Programming Temperature Calibration
1. Press SET.
2. Press CALIBRATE.
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Sensaphone® Model 800 User’s Manual
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
1
CALL
DELAY
2
VOICE
REPS
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
3. Press the number (1 to 8) of the selected temperature zone to
be calibrated.
4. Enter the number required to offset the current temperature
reading so a correct reading is obtained.
• To program a positive offset number (up to +10 degrees),
enter the number on the keypad. The Model 800 recites the
digits as they are pressed.
• To program a negative offset number (up to –10 degrees),
first press *. The unit responds with “negative.” Next, enter
the number on the keypad. The unit recites the digits as they
are pressed.
78
5. Press ENTER. The Model 800 responds:“Enter.”
NOTE
If you find that your calibration offset exceeds more
than + 5 or –5 degrees, other complicating factors
could be affecting normal operation of the Model
800. Call Sensaphone for technical assistance.
Chapter 5: Alarm Programming
WHAT
IS
6
CALIBRATE
4
MAX CALLS
3
INTERCALL
TIME
1
CALL
DELAY
2
VOICE
REPS
WHAT
IS
TEST
°F/°C
#
5.6.2 Interrogating Temperature Calibration
1. Press WHAT IS.
2. Press CALIBRATE.
3. Press the number key corresponding to the selected
temperature zone.
5.7 Obtaining Current Temperature
Current temperature readings for each temperature zone may be
accessed at any time. The Model 800 recites the zone number,
and the actual temperature detected by the attached sensor, for all
zones configured as temperature. To obtain current temperature:
1. Press WHAT IS.
2. Press TEST °F/°C.
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Sensaphone® Model 800 User’s Manual
SENSOR
ON/OFF
0
ID NUMBER
POWER
5.8 AC Power Monitoring Enable/Disable
The Model 800 monitors AC power failure. This command
enables or disables the power failure detection feature.When
enabled, the Model 800 will monitor power and dial out when AC
power failure exceeds a programmable span of time (refer to AC
Power Failure Recognition Time, Section 5.9).
The default setting for AC power monitoring is enabled (on).
When disabled, the Model 800 will not dial-out to report power
failure.
5.8.1 Enabling/Disabling the AC Power Alarm
1. Press SENSOR ON/OFF.
2. Press POWER.
• The Model 800 will say “Power Alarm Disabled” to
indicate that the power alarm is disabled, or
• The Model 800 will say “Power Alarm Enabled” to indicate
that the power alarm is enabled.
3. Repeat key sequence to change settings.
5.9 AC Power Failure Recognition Time
The AC Power Failure Recognition Time is the length of time
that AC electric power is off before a valid alarm is recognized
and dial-out begins. The default setting is 5 minutes, 0 seconds,
but is programmable from 0 seconds to a maximum of 540
minutes.
When AC power failure occurs, and throughout the programmed
Recognition Time, the Model 800 steadily repeats the message
“the power is off” at the unit’s installation site. There is no Call
Delay programming available for AC power failure. Immediately
following Recognition Time, the Model 800 begins the dial-out
process to report power failure.
To cancel the power-failure message locally at the keypad (during
or after Recognition Time) press the ALARM CANCEL key
on the Model 800 keypad. This action also cancels the dial-out
process.
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Chapter 5: Alarm Programming
SET
7
RECOGNITION
TIME
0
ID NUMBER
POWER
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
5.9.1 Programming Power Failure Recognition
Time
1. Press SET.
2. Press RECOGNITION TIME.
3. Press POWER. The Model 800 responds: “Enter minutes.”
4. Using the number keys, enter the number of minutes. The
Model 800 will recite the digits as they are pressed.
5. Press ENTER. The Model 800 responds: “Enter seconds.”
6. Using the number keys, enter the number of seconds. The
Model 800 will recite the digits as they are pressed.
7. Press ENTER. The Model 800 responds: “OK.”
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Sensaphone® Model 800 User’s Manual
WHAT
IS
7
RECOGNITION
TIME
0
ID NUMBER
POWER
SET
6
CALIBRATE
9
LISTEN TIME
SOUND
5.9.2 Interrogating Power Failure Recognition Time
1. Press WHAT IS.
2. Press RECOGNITION TIME.
3. Press POWER.
The Model 800 will recite the power Recognition Time.
5.10 Sound Alarm Monitoring
This feature allows you to program the level and duration of
sound that will cause the Model 800 to respond to an alarm and
dial-out. It may be useful to desensitize the Model 800 to sound
if it is installed in an area with a relatively high noise level, or
where a loud noise occurs frequently but is not associated with an
alarm. In some applications, it may be desirable to increase sound
sensitivity to low sound levels.
82
5.10.1 Programming Sound Alarm Sensitivity
The sensitivity setting for sound alarm monitoring ranges from 1
to 160. A value of 1 makes the microphone the MOST sensitive
to changes in sound. The value 160 makes the microphone the
LEAST sensitive to sound. The default value is 32.
1. Press SET.
2. Press CALIBRATE.
3. Press SOUND. The Model 800 responds: “Enter number.”
Chapter 5: Alarm Programming
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
6
CALIBRATE
9
LISTEN TIME
SOUND
SET
7
RECOGNITION
TIME
4. Using the number keys, enter a value for sound sensitivity.
The Model 800 recites the digits as you press them.
5. Press ENTER. The Model 800 responds: “Enter.”
5.10.2 Interrogating Sound Sensitivity
1. Press WHAT IS.
2. Press CALIBRATE.
3. Press SOUND. The Model 800 recites the programmed sound
sensitivity level.
5.10.3 Programming High Sound Alarm Recognition
Time
The Recognition Time for sound alarm monitoring ranges from 5
seconds to 60 seconds. The default value is 8 seconds.
1. Press SET.
2. Press RECOGNITION TIME.
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Sensaphone® Model 800 User’s Manual
9
LISTEN TIME
SOUND
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
ENTER
PM
WHAT
IS
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
3. Press SOUND. The Model 800 responds: “Enter seconds.”
4. Using the number keys, enter the number of seconds. The
Model 800 will recite the digits as they are pressed.
5. Press ENTER.
5.10.4 Interrogating High Sound Alarm Recognition Time
The Recognition Time for sound alarm monitoring ranges from 5
seconds to 60 seconds. The default value is 8 seconds.
1. Press SET.
2. Press RECOGNITION TIME.
3. Press SOUND. The Model 800 responds: “Enter seconds.”
5.11 High Sound Alarm Enable/Disable
The Model 800 monitors sound through the built-in microphone.
When the sound level suddenly exceeds the programmed high
sound limit, the Model 800 will respond with an alert condition.
The increased sound level must continue throughout the
84
programmed recognition time. The default for high sound alarm is
enabled (on).
Chapter 5: Alarm Programming
SENSOR
ON/OFF
9
LISTEN TIME
SOUND
WHAT
IS
NOTE
The microphone is also used for listening to on-site
sounds. Refer to Chapter 4, Section 4.8. Disabling
the sound alarm does not affect listen-in capability.
5.11.1 Changing Enabled/Disabled High Sound Alarm
1. Press SENSOR ON/OFF.
2. Press SOUND. The Model 800 will say “Sound Alarm
Disabled” to indicate disabled or “Sound Alarm Enabled” to
indicate enabled.
3. Repeat key sequence to change settings.
5.12 Exit Delay
When tripping an alarm is unavoidable, yet a true alert condition
has not actually occurred, the alarm response, including dial-out,
can be temporarily suppressed.
The Model 800 is able to suppress and then reset its dial-out
function automatically through use of the Status Report. This is
especially convenient when an alert condition is created upon
exiting a monitored door, and there is no way to cancel from the
local keypad.
Example: You are planning to exit through a monitored door.
Prior to exiting, you initiate a Status Report recitation at the
Model 800 keypad by pressing WHAT IS, followed by STATUS,
(key sequence shown below). This allows you approximately 40
seconds to exit without activating the Model 800’s programmed
response to an alarm. At the conclusion of the status report,
normal alarm response is reactivated.
To use exit delay, initiate the Status Report.
1. Press WHAT IS.
85
Sensaphone® Model 800 User’s Manual
STATUS
SENSOR
ON/OFF
SET
4
MAX CALLS
5
TEMP LIMITS
6
CALIBRATE
8
CLOCK
3
INTERCALL
TIME
7
RECOGNITION
TIME
9
LISTEN TIME
SOUND
0
ID NUMBER
POWER
1
CALL
DELAY
2
VOICE
REPS
2. Press STATUS. The Model 800 recites the full Status Report;
during this time, you are able to exit the monitored area without
tripping an alarm.
5.13 Designating A Zone As Unused
This feature allows you to mark selected Zones, Power, or
Sound as unused, which will prohibit them from going into
alarm and will also leave them out of the status report. Note
that programming for the selected Zone will be preserved when
the Zone is marked as “unusued” and will not be reconfigured if
automatic Zone configuration is activated.
To designate a Zone as unused:
1. Press the SENSOR ON/OFF key.
2. Press the SET key.
86
The 800 will say “Enter Zone Number.”
3. Press the corresponding number of the Zone you wish to mark
as unused.
The 800 will respond by saying Zone 1–4, Power, or Sound “Off/
On.” Repeat the key sequence to place the Zone back in use.
Chapter 6: Acknowledgment, Status Report & Remote Access
Chapter 6: Acknowledgment, Status
Report & Remote Access
In addition to communication and alarm monitoring capabilities,
the Model 800 will also respond to your instructions and provide
you with access to information on monitored conditions at all times.
By issuing commands to the unit, either at the installation site
or over standard telephone lines, the following features may be
activated:
• Acknowledgment of existing alarms
• The Status Report on all monitored conditions.
• Limited programming.
6.1 Alarm Acknowledgment
When the Model 800 dials out with an alarm message, it will
request acknowledgment before hanging up. Acknowledgment
indicates to the unit that the alarm message has been received.
Upon acknowledgment, the Model 800 will cancel the dial-out
sequence.
There are three ways* that an alarm is acknowledged directly:
• Local Acknowledgment
• Touch-Tone™ Acknowledgment
• Callback Acknowledgment
* A fourth method of alarm acknowledgment is indirect. Refer to
Max Calls, Chapter 4, Section 4.13 for an example of automatic
alarm acknowledgment.
6.1.1 Local Acknowledgment
To acknowledge an alarm locally (directly at the installation site
of the Model 800), press the ALARM CANCEL Key.
6.1.2 Touch-Tone™ Acknowledgment
This method of remote alarm acknowledgment works with a
Touch-Tone™ telephone.
Example: You receive a call from the Model 800, reporting
that an alarm exists. The message concludes: “Enter
Acknowledgement code.” Now, or at any time during this call,
87
Sensaphone® Model 800 User’s Manual
SENSOR
ON/OFF
STATUS
you may acknowledge the alarm with the code “555” if you are
using a Touch-Tone™ telephone.
• To enter “555,” press the number (5) key on the Touch-Tone
phone keypad three times. The Model 800 will respond:
“Alarm Acknowledged.” The Model 800 will hang up and the
dial-out sequence, including any further response to the alarm,
will be cancelled.
• If you enter the wrong code or do not enter it within 10
seconds following the conclusion of the message, the Model
800 will respond: “Error, Enter Acknowledgement code.”
If you do not enter the acknowledgement a second time the
unit will say “error” then “goodbye” and hang up. The alarm
is still not acknowledged until you call back. You have a
period equal to the programmed Intercall Time to call the
unit back and enter the “555” acknowledgment code. If you
are calling from a pulse or rotary telephone, refer to Callback
Acknowledgment, Section 6.1.3, below.
6.1.3 Callback Acknowledgment
Callback Acknowledgement is a feature that allows you to
acknowledge an alarm without entering Touch-Tones™. This
feature is disabled by default and must be enabled by entering
the key sequence below. When Callback Acknowledgment is
enabled, simply call the unit back and allow the line to ring 10
times. The unit will then answer the call, announce the alarm,
then say “Alarm Acknowledged.” This indicates that the alarm
has been acknowledged.
™
To enable or disable Callback Acknowledgement:
1. Press SENSOR ON/OFF.
2. Press STATUS.
The Model 800 will say “Callback Acknowledgement Enabled”
to indicate that Callback Acknowledgment is Enabled, or
“Callback Acknowledgement Disabled” to indicate that Callback
Acknowledgement is Disabled. This method of remote alarm
acknowledgment works with any telephone: pulse, rotary, or
Touch-Tone™.
88
Chapter 6: Acknowledgment, Status Report & Remote Access
WHAT
IS
Example: The Model 800 calls you with an alarm message.
You answer the call with a rotary or pulse telephone, and do the
following:
• You listen to the message and hang up.
• Then you call the Model 800 back on any telephone. You
must wait for 10 rings—this signals the Model 800 to
answer your telephone call. (Make sure to call back within
the programmed setting for Intercall Time—refer to Chapter
4, Section 4.12.)
When the Model 800 answers your return call, it announces the
alarm. Then it says: “Alarm Acknowledged.” This indicates that
the alarm has been acknowledged.
NOTE
If you have the TAD feature ( telephone answering
device) enabled, call the unit and let the phone ring
once, then hang up. Wait a few seconds then call the
unit back a second time. The model 800 will now
answer on the first ring. If TAD is disabled, the telephone must be allowed to ring 10 times. This serves
as a precaution against a random alarm acknowledgment. Refer to Chapter 4, Section 4.7, for complete
information on using the TAD feature.
6.2 Status Report
The Status Report allows access to complete information on
all monitored conditions either locally, from the keypad, or by
telephone, from any location. The Model 800 will answer an
incoming telephone call following the programmed Rings Until
Answer (refer to Chapter 4, Section 4.6). Included with the Status
Report are messages related to alarm conditions, AC power,
battery backup and sound level. It also provides an opportunity
for listening to on-site sounds (refer to Listen-in Time, Chapter 4,
Section 4.8).
To initiate the Status Report:
1. Press WHAT IS.
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Sensaphone® Model 800 User’s Manual
STATUS
2. Press STATUS.
Sections 6.2.1, 6.2.2, and 6.2.3 demonstrate two different Status
Report recitations. The Status Report starts with:
“Hello. This is 555-1234 (or the programmed ID), (Custom ID
Message).”
“It is now 12:15p m (or the current time).”
The Model 800 proceeds with a separate report for each zone.
Each zone identifies itself by reciting the zone number and it’s
associated voice message.
6.2.1 Example: Status Report, No Alarms
Zones 2, 3, 4, 5, 6, 7, and 8 are configured as dry contact and
zone 1 is configured as temperature. No alarms exist. The Status
Report begins by saying, “Hello, this is 555-1234, this is building
M, third floor; it is now 2:30 p m .”
Following this introduction, the report continues:
“Zone 1, room temperature, 74 degrees, OK.”
90
“Zone 2, door alarm, OK.”
“Zone 3, ups alarm, OK.”
“Zone 4, water sensor, OK.”
“Zone 5, OK.”
“Zone 6, OK.”
“Zone 7, OK.”
“Zone 8, OK.”
“The sound is OK.”
“The power is ON.” This refers to AC power.
“The batteries are OK.” Other possible responses: “Batteries
are low” or “Replace batteries.” (Refer to Section 6.2.4 for
additional information regarding battery condition.)
“The output is off.”
Chapter 6: Acknowledgment, Status Report & Remote Access
“Listen to the sound for 10 seconds.” In this case, the
programmed Listen-in Time is set at 10 seconds. (This feature is
not available when obtaining the Status Report on-site, directly at
the keypad.)
The Status Report repeats once more and the Model 800
concludes the call, saying: “Goodbye.” (The Status Report will
not repeat if obtained at the keypad; “Goodbye,” is also not
recited.)
The phrase “no number” at the end of a Status Report indicates
that no dial-out phone numbers have been programmed.
6.2.2 Example: Status Report, Existing Alarms
Zones 2, 3, 4, 5, 6, 7 and 8 are configured as dry contact and
zone 1 is configured as temperature. An emergency situation is
at hand: a fire in a greenhouse has tripped a smoke alarm and
electrical power has been disrupted. In addition to high sound and
AC power alarms, separate alarms exist on zones 1, 2, 3, and 4.
You happen to call in for the Status Report, which begins with,
Hello, this is 555-1234; “this is the Sensaphone 800 at ACME
Greenhouse, 225 Oak Street”
It is now 8:45 PM
Zone 1, “Temperature in greenhouse”, 110 degrees Fahrenheit,
too high, acknowledged alarm exists
Zone 2, “Door alarm in greenhouse”, not OK, acknowledged
alarm exists
Zone 3 “Water pressure alarm in greenhouse”, not OK,
acknowledged alarm exists
Zone 4 “Greenhouse control system”, not OK, acknowledged
alarm exists
Zone 5 “Emergency generator alarm”, not OK, acknowledged
alarm exists
Zone 6, OK
Zone 7, OK
Zone 8, OK
A High Sound alarm exists, it is now too high
The Power is Off.
The Batteries are Low.
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Sensaphone® Model 800 User’s Manual
The Output is Off.
Listen to the sound for 10 seconds.
Goodbye.
6.2.3 Example: Status Report, Disabled Zones
If a zone is disabled, the dial-out feature for that zone is
deactivated, but all other programmed parameters remain in
effect. In the example below, all 8 zones are disabled, although
zones 1 and 3 are detecting alarms. AC power and Sound Level
are also disabled for dial-out. When you call the Model 800 for a
Status Report, you hear the following:
Hello, this is 555-1234; “this is the Sensaphone 800 at ACME
Greenhouse, 225 Oak Street”
It is now 8:45 PM
Zone 1, “Temperature in greenhouse”, the alarm is disabled, it
is now 110 degrees Fahrenheit, too high, acknowledged alarm
exists.
Zone 2, “Door alarm in greenhouse”, the alarm is disabled, it is
now not OK, acknowledged alarm exists.
92
Zone 3 “Water pressure alarm in greenhouse”, the alarm is
disabled, it is not OK.
Zone 4 “Greenhouse control system”, the alarm is disabled, it is
not OK.
Zone 5 “Emergency generator alarm”, the alarm is disabled, it is
not OK.
Zone 6, the alarm is disabled, it is now OK
Zone 7, the alarm is disabled, it is now OK
Zone 8, the alarm is disabled, it is now OK
The Sound alarm is disabled, it is now too high
The Power alarm is disabled, it is now Off.
The Batteries are Low.
The Output is On.
Listen to the sound for 10 seconds.
Goodbye.
The Status Report repeats once more and the Model 800
concludes the call, saying: “Goodbye.”
Chapter 6: Acknowledgment, Status Report & Remote Access
6.2.4 Battery Condition
During a Status Report, you may hear one of three possible
messages regarding battery power. The Model 800 determines the
appropriate message by measuring battery voltage. Depending
upon the remaining voltage, it may respond:
• “The batteries are OK,” if over 8.2 Volts.
• “The batteries are low,” if between 7.2 and 8.2 Volts.
• “Replace batteries,” if below 7.2 Volts.
6.2.5 Remote Access by Touch-Tone™ Telephone
You can issue a number of commands to the 800 remotely using
a Touch-Tone™ telephone. This command mode can be entered
at any time during the status report. Simply press a Touch-Tone™
and the unit will halt the report and respond with “OK.” You are
now in Touch-Tone™ command mode. Commands are available
to perform the following functions:
• Enable and disable zones, power monitoring, and sound
monitoring
• Recite/Set High and Low alarm limits
• Recite/Set telephone numbers
• Record/Play custom voice messages
• Recite/Set the relay output
• Activate the microphone for listen-in
• Recite status report
NOTE: If a security code is enabled, the 800
will prompt you with “Enter security code.”
Enter the four-digit keypad security code plus
“#” to enter touch-tone command mode. If
entered correctly, the 800 will respond with
“OK” and you can proceed to enter the com-
mands. If entered incorrectly, the unit will give
you one more chance. If it is incorrect a second
time, the unit will say “Error, goodbye” and
hang up.
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Sensaphone® Model 800 User’s Manual
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
The commands are put together based on the letters of a touch-
tone telephone. See typical telephone keypad layout below.
Many of the commands use three letters that represent an
abbreviation of the selected command. For example, to Set a
High limit on Zone 1 you would press S + H + 1 (or in numeric
form 7 + 4 + 1)
The tables below list all of the touch-tone commands that are
supported. Commands are listed in both character and numeric
formats. The # key is used as an ENTER key. Use the * key to
represent a negative sign or to represent the [CODE] key when
programming telephone numbers.
94
Enable/Disable Zones
This command will toggle the selected zone between the enabled
or disabled state.
Description Touch-Tone Command
Enable/Disable Zone * + Z(9) + (zone number)
SetandReciteHigh&LowAlarmLimits
The following commands are used to set or recite the Low Alarm
Limit for any Zone.
Description Touch-Tone Command
Set Zone Low Limit S(7) + L(5) + (zone #) + (value) + #
Description Touch-Tone Command
What Is Zone Low Limit W(9) + L(5) + (zone #)
Chapter 6: Acknowledgment, Status Report & Remote Access
The following commands are used to set or recite the High Alarm
Limit for any Zone.
Description Touch-Tone Command
Set Zone High Limit S(7) + H(4) + (zone #) + (value)+ #
Description Touch-Tone Command
What Is Zone High Limit W(9) + H(4) + (zone #)
SetandReciteTelephoneNumbers
The following commands will allow you to program and recite
dialout telephone numbers. You may need to use the Special
Dialing Codes below.
SpecialDialingCodesSummary
Code 1: Numeric pager type
Code 2: Wait for answer
Code 3: Change to Touch-Tone
Code 4: Pause
Code 5: Star (*)
Code 6: Pound (#)
Description Touch-Tone Command
Setting a phone number S(7) + T(8) + (entry 1–8) + (telephone
number) + #
Description Touch-Tone Command
Reciting a phone number W(9) + T(8) + (entry 1–8)
RecordandPlayCustomVoiceMessages
The following commands will allow you to record and play
back custom voice messages for the ID message (0) and
each zone (1–8).
Description Touch-Tone Command
Record a Message S(7) + M(6) + (entry 0–8)
Description Touch-Tone Command
Play a Message W(9) + M(6) + (entry 0–8)
95
Sensaphone® Model 800 User’s Manual
Control the Relay Output
The following commands will allow you to check the status
of the relay output and to toggle the Relay Output On and
The following command will make the 800 hang up the
telephone line.
Description Touch-Tone Command
Hang-up the phone line B(2) + Y(9) + E(3)
96
Chapter 7: Operation
Chapter 7: Operation
After installation and programming is completed, the Model 800
is fully operational. This chapter explains the sequence of events
that occur during an alarm dialout to illustrate how the Model 800
operates.
7.1 Alarm Detection, Dial-out and Acknowledgment
Generally, an alarm event is structured in the following manner:
I. The Model 800 detects an alert condition due to a change
at the sensor.
II. A valid alarm is recognized.
III . Dial-out begins.
IV. The alarm is acknowledged.
Often, an alarm does not proceed through all stages: either an
alert condition does not persist long enough to be considered
valid, or a valid alarm is cancelled.
The table on the following pages explains the alarm detection,
dial-out and acknowledgment features and lists important variable
factors affecting their operation.
97
Sensaphone® Model 800 User’s Manual
I.Model 800 Detects a Change at the Sensor Variable Factors
• Model 800 detects a change in the
monitored condition (from the sensor
wired to one of the zones). This is
considered an alert condition, and does
not qualify as a valid alarm at this point.
• The condition continues throughout the
programmed Recognition Time. If the
Zone Type: (1) An
open circuit closes,
(2) a closed circuit
opens, or
(3) temperature
limits are
exceeded.
condition (or sensor) reverts to its normal
state before the Recognition Time is
reached, no alarm will occur.
II. A Valid Alarm Is Recognized Variable Factors
Recognition Time:
Activated
• The condition must persist long enough
to meet or exceed the programmed
Recognition Time. When Recognition
Time has expired, but the alert condition
Recognition Time:
Expired
continues, the Model 800 will determine
that a valid alarm exists.
• When a valid alarm is determined, Call
Delay is activated, forcing the Model 800
to wait for a programmed period of time
Valid Alarm:
Exists
before starting the dial-out process. Call
Delay applies to the period just prior to
dial-out, before the first telephone call is
made.
• Call Delay provides the opportunity to
Call Delay:
Activated
cancel a valid alarm at the Model 800’s
installation site, before dial-out occurs.
An audible voice message indicates
which of the zones is in alarm. If on-site
personnel acknowledge the alarm within
the Call Delay time, the Model 800
Alarm Message:
Audible, On-site
Activated
will not dial out. (Local Voice Mute is
disabled, so that alarm messages can be
heard at the site.)
Local Voice Mute:
Disabled
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