SEH myUTN-2500 Manual

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SEH myUTN-2500 Manual

USB Deviceservers & USB Dongleservers

myUTN User Manual Windows

USB Deviceservers

myUTN-50a, myUTN-55, myUTN-2500

USB Dongleservers myUTN-80, myUTN-800

Manufacturer & Contact

SEH Computertechnik GmbH

Suedring 11

33647 Bielefeld

Germany

Phone: +49 (0)521 94226-29

Fax: +49 (0)521 94226-99

Support: +49 (0)521 94226-44

Email: info@seh.de

Web: http://www.seh-technology.com

Document

Type: User Manual

Title: myUTN User Manual Windows

Version: 4.0 | 2018-06

Legal Information

SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct. If you detect any inaccuracies please inform us at the address indicated above. SEH Computertechnik GmbH will not accept any liability for any error or omission. The information in this manual is subject to change without notification.

The original manual is the German version of this document and shall govern. All non-German versions of this document are translation of the original manual.

All rights are reserved. Copying, other reproduction, or translation without the prior written consent from SEH Computertechnik GmbH is prohibited.

© 2018 SEH Computertechnik GmbH

All trademarks, registered trademarks, logos and product names are property of their respective owners.

myUTN User Manual Windows

1

General Information........................................................................................

1

1.1

Product ..............................................................................................................................................................................................

1

1.2

Documentation ..............................................................................................................................................................................

3

1.3

Support and Service......................................................................................................................................................................

4

1.4

Your Safety .......................................................................................................................................................................................

4

1.5

First Steps .........................................................................................................................................................................................

5

2

Administration Methods.................................................................................

6

2.1

Administration via myUTN Control Center ..........................................................................................................................

6

2.2

Administration via the SEH UTN Manager............................................................................................................................

8

2.3

Administration via InterCon-NetTool ..................................................................................................................................

13

2.4

Administration via Email ..........................................................................................................................................................

15

3

Network Settings ...........................................................................................

17

3.1

How to Configure IPv4 Parameters ......................................................................................................................................

18

3.2

How to Configure IPv6 Parameters ......................................................................................................................................

20

3.3

How to Configure WLAN..........................................................................................................................................................

21

3.4

How to Configure the DNS......................................................................................................................................................

23

3.5

How to Configure SNMP ..........................................................................................................................................................

23

3.6

How to Configure Bonjour ......................................................................................................................................................

24

3.7

How to Configure Email (POP3 and SMTP)........................................................................................................................

25

3.8

How to Use the UTN Server in VLAN Environments (only myUTN-80 and later).................................................

27

4

Device Settings ..............................................................................................

29

4.1

How to Configure the Device Time......................................................................................................................................

29

4.2

How to Assign a Description...................................................................................................................................................

29

4.3

How to Assign a Name to a USB Port...................................................................................................................................

30

4.4

How to Disable a USB Port (only myUTN-80 and later).................................................................................................

30

4.5

How to Configure the UTN (SSL) Port..................................................................................................................................

31

4.6

How to Get Messages (only myUTN-80 and later)..........................................................................................................

31

4.7

How to Configure Acoustic Signals (myUTN-800 only) ................................................................................................

32

4.8

How Do I Determine What is Shown in the Display? (myUTN-800 only)................................................................

33

5 Working with the SEH UTN Manager ...........................................................

35

5.1

How to Find UTN Servers/USB Devices in the Network................................................................................................

35

5.2

How to Establish a Connection to a USB Device .............................................................................................................

37

5.3

How to Cut the Connection between the USB Device and the Client ....................................................................

38

5.4

How to Request an Occupied USB Device.........................................................................................................................

38

5.5

How to Automate USB Device Connections and Program Starts .............................................................................

39

5.6

How to Find Status Information on USB Ports and USB Devices...............................................................................

42

5.7

How to Use the Selection List and Manage User Access Rights with It...................................................................

42

5.8

How to Use the SEH UTN Manager without Graphical User Interface (utnm)......................................................

45

6

Security...........................................................................................................

49

6.1

How to Encrypt the USB Connection...................................................................................................................................

49

6.2

How to Encrypt the Connection to the myUTN Control Center ................................................................................

51

6.3

How to Define the Encryption Strength for SSL/TLS Connections ...........................................................................

51

6.4

How to Protect Access to the myUTN Control Center (User Accounts) ..................................................................

53

6.5

How to Block Ports of the UTN Server (TCP Port Access Control) .............................................................................

54

6.6

How to Control Access to USB Devices (only myUTN-80 and later).........................................................................

55

6.7

How to Block USB Device Types............................................................................................................................................

56

myUTN User Manual Windows

6.8

How to Use Certificates ............................................................................................................................................................

56

6.9

How to Configure Network Authentication (IEEE 802.1X) ...........................................................................................

60

7

Maintenance ..................................................................................................

63

7.1

How to Restart the UTN Server ..............................................................................................................................................

64

7.2

How to Update.............................................................................................................................................................................

64

7.3

How to Backup Your Configuration .....................................................................................................................................

65

7.4

How to Reset Parameters to their Default Values ...........................................................................................................

66

8

Appendix ........................................................................................................

68

8.1

Glossary ..........................................................................................................................................................................................

69

8.2

Troubleshooting .........................................................................................................................................................................

70

8.3

Parameter Lists ............................................................................................................................................................................

73

8.4

SEH UTN Manager – Feature Overview...............................................................................................................................

97

8.1

Index................................................................................................................................................................................................

99

myUTN User Manual Windows

General Information

 

 

1 General Information

Product 1

Documentation 3

Support and Service 4

Your Safety 4

First Steps 5

1.1 Product

Purpose

UTN servers comprise USB Deviceservers and USB Dongleservers. As USB Deviceservers they make non-network- ready USB devices (e.g. USB hard disk drives, USB printers, etc.) and as USB Dongleservers non-network-ready USB dongles accessible via TCP/IP network. For this purpose, the USB devices respectively USB dongles will be connected to the USB ports of the UTN server. Then the UTN (UTN = USB to Network) functionality and the corresponding software tool 'SEH UTN Manager' establish a virtual USB connection between USB device respectively USB dongle and client. The USB device respectively USB dongle can be used as if it were connected locally.

Important:

The Dongleservers myUTN-80 and myUTN-800 are exclusively designed for the deployment of USB dongles.

Important:

Hereinafter USB dongles and USB devices are referred to as 'USB devices'.

System Requirements

The UTN server has been designed for the use in TCP/IP networks.

The SEH UTN Manager runs on the following systems:

• Windows XP or later except for Windows Vista and Windows Server 2008

(For Windows 7 and Windows Server 2008 R2 KB3033929 http://technet.microsoft.com/en-us/library/security/3033929 must be installed.)

• OS X 10.8.x, OS X 10.9.x, OS X 10.10.x, OS X 10.11.2 and later, macOS 10.12.x and later

(OS X 10.11.2 and later: operating system induced limited USB device support. macOS 10.12.x and later: operating system induced limited USB device support.)

Linux: *.deb (for Debian-based systems) and *.rpm (for Red Hat-based systems) installation packages are available for 64-bit systems. A successful installation cannot be guaranteed due to the multitude of Linux varieties! The installation must be carried out on your own.

In the following 64-bit systems the installation was tested successfully: Debian: Debian 8.10, Debian 9, Ubuntu 14.04, Ubuntu 16.04

Red Hat: CentOS 6.9, CentOS 7.4, Fedora 25, Fedora 26, openSUSE Leap 42.3, Oracle 6.9, Oracle 7.4, Red Hat Enterprise Linux 7.4, SUSE Linux Enterprise 12.3

IPv4 TCP/IP network

1

myUTN User Manual Windows

General Information

 

 

Important:

The support of isochronous USB devices (e.g. cameras, microphones, speakers, etc.) depends on

the operating system:

-Windows

-Linux

the UTN server model

(information can be found in the respective product information)

the software version:

-firmware/software for UTN servers: 14.5.5 or later

-SEH UTN Manager: 3.1.4 or later

This document describes the usage in Windows environments. Information about the usage in other environments can be found in the relevant system-specific User Manual. More details can be found in chapter ’Documentation’ 3.

Combination with Associated Products

You can combine the UTN server with additional SEH Computertechnik GmbH products to ideally adapt the use of your devices to your environment!

Serviceplus

For the Dongleservers myUTN-80 and myUTN-800 service contracts, the Serviceplus packages, are available. The Serviceplus package extends the manufacturer's guarantee of a Dongleserver from 36 to 60 months. In addition,

you will receive quickly and easily an advance replacement device in case of a defect. Serviceplus packages must be purchased separately.

Detailed information:

https://www.seh-technology.com/services/service-packages.html

Rack Mount Kits

For a perfect and safe storage of your Dongleserver we recommend the 'Rack Mount Kits' (RMK). With the installation kits, you can install the Dongleservers in 19" server racks.

Detailed information:

https://www.seh-technology.com/products/rack-mount-kits.html

2

myUTN User Manual Windows

General Information

 

 

1.2 Documentation

Please load all current documents from our Website:

http://www.seh-technology.com

Further applicable documents

Thee UTN documentation consists of the following documents:

Quick Installation Guide

Print, PDF

Information on safety, technical data, instructions for

 

 

hardware installation and initial setup, and declarations

 

 

of conformity.

User Manual

PDF

Detailed description of the UTN server configuration and

 

 

administration. System-specific instructions for the fol-

 

 

lowing systems:

 

 

- Windows

 

 

- OS X/macOS

 

 

- Linux

Online help

HTML

Information on how to use the web interface 'myUTN

 

 

Control Center'.

 

 

(Embedded into web interface; no download.)

Product information

Print, PDF

Features and technical data

Brochures

Print, PDF

 

Open source licenses

online

http://www.seh-technology.com/services/licenses.html

Symbols and Legend

A variety of symbols and mark-ups are used within this document.

WARNING

Warning

Important:

Important information

Requirement

Numeration

1.Numeration

Result

Tip



Bold

Courier

'Proper names'

A warning contains important information that must be heeded. Nonobservance may lead to malfunctions.

These notes contain crucial information for failure-free operation.

Requirements that must be met before you can begin the action.

Listing

Step-by-step instructions

Outcome of a performed action

Recommendations and beneficial advice

Reference (Within the document you can use hyperlinks.)

Established terms (e.g. of buttons, menu items, or selection lists)

Code (e.g. for command lines or scripts), Paths

Single quotation marks identify proper names

3

myUTN User Manual Windows

General Information

 

 

1.3 Support and Service

SEH Computertechnik GmbH offers extensive Support. If you have any questions, please contact us.

Monday through Thursday

8:00 a.m. to 4:45 p.m.

Friday

8:00 a.m. to 15:15 p.m.

+49 (0)521 94226-44

 

support@seh.de

 

All information and downloads regarding your product is available on our website:

http://www.seh-technology.com

1.4 Your Safety

Read and observe all safety regulations and warnings found in the documentation, on the device and on the packaging. This will avoid potential misuse and prevent damages to people and devices.

Intended Use

The UTN server is used in TCP/IP networks and has been designed for use in office environments. It allows network users to access non-network-ready USB devices.

Improper Use

All uses of the device that do not comply with the functionalities described in the myUTN documentation are regarded as improper uses.

Safety Regulations

Before starting the initial setup of the UTN server, read and observe the safety regulations in the 'Quick Installation Guide'. This document is enclosed in the packaging in printed form.

Warnings

Read and observe all warnings mentioned in this document. Warnings are found before any instructions known to be dangerous. They are presented as follows:

WARNING

Warning!

Liability and Guarantee

SEH Computertechnik GmbH will not accept any liability for personal injuries, property damages and consequential damages resulting from the non-observance of the mentioned safety regulations and warnings. Non-obser- vance will also result in any guarantee claims becoming void.

4

myUTN User Manual Windows

General Information

 

 

Modifications to the Device and Repairs

It is not allowed to make modifications to the hardware and software or to try to repair the device. If your device needs to be repaired, contact our support 4.

1.5 First Steps

1.Read and observe the security regulations in order to avoid damages to people and devices 4.

2.Install the hardware. The hardware installation includes connecting the UTN server to the network, USB devices, and power grid ‘‘Quick Installation Guide‘.

3.Install the software. The software installation includes installing the required software tool 'SEH UTN Manager' on your client and assigning an IP address ‘‘Quick Installation Guide‘.

4.Configure the UTN server so that it is optimally embedded it into your network and sufficiently protected. All information on how to do this you will find in this document.

5.Use the SEH UTN Manager to establish and manage connections to the USB devices which are connected to the UTN server 35.

You can find information on the UTN documentation in chapter ’Documentation’ 3.

5

myUTN User Manual Windows

Administration Methods

 

 

2 Administration Methods

You can administer, configure and maintain the UTN server in a number of ways:

Administration via myUTN Control Center 6

Administration via the SEH UTN Manager 8

Administration via InterCon-NetTool 13

Administration via Email 15

2.1 Administration via myUTN Control Center

The UTN server has a user interface, the myUTN Control Center which can be opened in an Internet browser (e.g. Microsoft Edge).

The UTN server can be configured, monitored and maintained via the myUTN Control Center.

Open myUTN Control Center in Browser 6

myUTN Open Control Center via SEH UTN Manager 6

myUTN Open Control Center via InterCon-NetTool 6

Controls 7

Open myUTN Control Center in Browser

The UTN server is connected to the network and the power grid.

The UTN server has a valid IP address 18.

1.Open your browser.

2.Enter the IP address of the UTN server as the URL.

The myUTN Control Center is displayed in the browser.

Important:

If the myUTN Control Center is not displayed, check if a gateway is configured ( 18) and the proxy settings of your browser.

myUTN Open Control Center via SEH UTN Manager

The UTN server is connected to the network and the power grid.

The UTN server has a valid IP address 18.

The SEH UTN Manager is installed on the client 8.

1.Start the SEH UTN Manager.

2.In the selection list, select the UTN server.

3.In the menu bar, select UTN Server Configure.

Your browser opens and the myUTN Control Center is displayed.

myUTN Open Control Center via InterCon-NetTool

1.Start the InterCon-NetTool.

2.In the device list, select the UTN server.

3.In the menu bar, select Actions Launch Browser.

Your browser opens and the myUTN Control Center is displayed.

6

myUTN User Manual Windows

Administration Methods

Controls

 

 

4

 

 

 

5

 

6

 

 

 

 

 

 

 

 

1

3

2

7

Figure 1: myUTN Control Center

 

1

Menu item

After selecting a menu item (simple mouse click), the available submenu

 

 

items are displayed to the left.

2

Submenu items

After selecting a submenu item, the corresponding page with its content

 

 

is displayed.

3

Page

Menu content

4

Product & Company

Manufacturer’s contact details and additional product information.

5

Sitemap

Overview of and direct access to all pages of the myUTN Control Center.

6

Flags

Language selection

7

? icon

Online help

7

myUTN User Manual Windows

Administration Methods

 

 

2.2 Administration via the SEH UTN Manager

The 'SEH UTN Manager' is a software tool developed by SEH Computertechnik GmbH. The SEH UTN Manager is used to establish and manage connections to the USB devices connected to the UTN servers.

Features 8

Versions 9

Installation 10

Program Start 12

Features

The software is installed on all clients that are meant to access a USB device in the network. After the SEH UTN Manager is started, the network is scanned for connected UTN servers. All UTN servers found and their connected USB devices are displayed in the 'network list'. To use the USB devices connected to the UTN server, you have to add the UTN server to the 'selection list'. The devices shown in the selection list can be administrated and the connected USB devices can be used. Working working with the SEH UTN Manager is described in detail in the chapter ’Working with the SEH UTN Manager’ 35.

WARNING

UTN (1) and the corresponding SEH UTN Manager only work in IPv4 networks.

In IPv6-only networks only the myUTN Control Center (6) can be accessed to administrate the UTN server.

1

 

3

 

 

2

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

4

Figure 2: SEH UTN Manager

8

myUTN User Manual Windows

Administration Methods

 

 

1Menu bar

2Selection List

3Buttons for editing the selection list

4Buttons for managing the port connection

Available menu items

Shows the selected UTN servers and the connected USB devices.

Opens the dialog for searching UTN servers in the network and for selecting the desired devices 35.

Establishes a connection to the USB device connected to the USB port ( 37) or interrupts the connection (38).

5Display area for the properShows information on the selected UTN server or USB device 42. ties

Detailed information on how to use the SEH UTN Manager can be found in the 'SEH UTN Manager Online Help'. To start the online help, go to the SEH UTN Manager menu bar and select Help Online Help.

Important:

Some SEH UTN Manager features might not be displayed or are displayed as inactive. This depends on

the type and location of the selection list

the user's rights and the group memberships on the client

the client operating system

the settings of the product-specific security mechanisms

the status of the UTN server and respective USB port

More details can be found in chapter ’SEH UTN Manager – Feature Overview’  97.

Versions

The SEH UTN Manager is available in two versions:

Complete Version:

SEH UTN Manager with graphical user interface (Figure 2 8) and additional features.

Minimal version (without graphical user interface):

Usage only via command line ('utnm' 45) and automated programs ('UTN Actions' 39).

Important:

The complete version is recommended for general use.

The minimal version is to be used by experts only!

In both versions the 'SEH UTN Service' works in the background and is automatically active after the system start. The service can be controlled by means of the usual administration methods.

Additionally, the following user groups are distinguished:

users with administrative rights (administrator)

users without administrative rights (standard user)

Important:

Some features can only be configured by administrators. More details can be found in chapter ’SEH UTN Manager – Feature Overview’ 97.

9

myUTN User Manual Windows

Administration Methods

 

 

Installation

In order to use the SEH UTN Manager, the program must be installed on a computer with a Windows operating system. The SEH UTN Manager installation file can be found on the SEH Computertechnik GmbH website:

http://www.seh-technology.com/services/downloads.html

The installation file is available as '*.exe' for Windows systems. The file contains both versions of the SEH UTN Manager. Instead of the standard installation, an unattended installation may be carried out.

’Standard Installation’ 10

’Unattended Installation’ 10

Standard Installation

The SEH UTN Managers installation is suited for Windows XP or later except for Windows Vista and Windows Server 2008.

(For Windows 7 and Windows Server 2008 R2 KB3033929 must be installed http://technet.microsoft.com/en-us/library/security/ 3033929.)

The installation can only be carried out by users with administrative rights.

1.Start the SEH UTN Manager installation file.

2.Follow the installation routine.

The SEH UTN Manager is installed on your client.

If used in server-based environments (Citrix XenApp, Microsoft Remote Desktop Services/Terminal Services) and virtualized environments (VMware, Citrix XenDesktop, Microsoft HyperV, etc.) the Windows system may lack required drivers. The installation routine checks the available drivers during the installation process. If drivers are missing, another installer ('USB driver for SEH UTN Manager'). This installer will prepare the installation of the required drivers.

Unattended Installation

An unattended installation takes place without any time-consuming user input. In addition, the SEH UTN Manager UTN Manager can be automatically installed on a large number of clients via login scripts. For more information, refer to the documentation of your operating system.

Default settings used:

Complete version

Installation for all users of the client

Target directory: %PROGRAMFILES%\SEH Computertechnik GmbH\SEH UTN Manager

(Where %PROGRAMFILES% is a Windows environment variable for the 'Programs' folder. By means of the command line, the path can be determined as follows: echo %PROGRAMFILES%)

• Start menu folder: SEH Computertechnik GmbH\SEH UTN Manager

A desktop shortcut will be created.

SEH UTN Manager will start automatically after the installation.

10

myUTN User Manual Windows

Administration Methods

 

 

The SEH UTN Managers installation is suited for Windows XP or later except for Windows Vista and Windows Server 2008.

(For Windows 7 and Windows Server 2008 R2 the following must be installed: KB3033929 http://technet.microsoft.com/en-us/library/ security/3033929 and hotfix 2921916 http://support.microsoft.com/en-us/help/2921916/the-untrusted-publisher-dialog-box-ap- pears-when-you-install-a-driver-i.)

The installation can only be carried out by users with administrative rights.

Important:

By installing the SEH UTN Manager, you automatically accept the SEH Computertechnik GmbH agreement concerning the license and the use of the software. The agreement can be found on the website of SEH Computertechnik GmbH:

http://www.seh-technology.com/services/licenses.html

1.Open the command-line interface.

2.Change to the directory containing the SEH UTN Manager installation file.

3.Enter the command sequence: "sehutnmanager-win-X.X.X.exe" /S [<command>]

Commands: Table 1 11.

4.Confirm your entry.

The sequence of commands will be run.

Table 1: Installation commands

Command

Description

 

 

/A

Installs SEH UTN Manager for all users.

/C

Installs SEH UTN Manager for the current user only.

/F=<folder name>

Overrides the default folder name of the Start menu folder. Subfolders can be

 

specified with '/'.

/G

Installs the complete version (10) of SEH UTN Manager.

 

Recommended for general use.

/I=<path>

Overrides the default installation directory. An absolute path must be specified.

 

It has to be the last parameter used in the command line and must not contain

 

any quotes, even if the path contains spaces.

/K

Does not create a desktop shortcut.

/M

Installs the minimal version (10) of SEH UTN Manager.

 

Expert use only!

/R

Runs SEH UTN Manager after the installation is complete.

/S

Instructs the installation to be silent. There is no user interaction and the user

 

cannot cancel the installation.

/U

Updates an existing SEH UTN Manager.

 

(If no SEH UTN Manager is installed, it will be installed using the default installa-

 

tion settings.)

/V1

Enables command line logging to troubleshoot installation problems.

/V2

Creates a log file in the installation folder. The file contains information to trou-

 

bleshoot installation problems.

/V3

Enables command line logging and creates a log file in the installation direc-

 

tory. Both provide information to help troubleshoot installation issues.

/?

Shows the help page.

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myUTN User Manual Windows

Administration Methods

 

 

Program Start

You recognize the SEH UTN Manager by its icon: . The program is started with the usual methods of your operating system.

Update

You can check for program updated manually and automatically. More information can be found in the 'SEH UTN Manager Online Help'.

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myUTN User Manual Windows

Administration Methods

 

 

2.3 Administration via InterCon-NetTool

The InterCon-NetTool is a software tool developed by SEH Computertechnik GmbH for the administration of SEH network devices (print servers, TPG, UTN servers and so on). Depending on the network device you can perform different actions with the InterCon-NetTool.

Function 13

Installation 14

Program Start 14

Function

After the InterCon-NetToolhas been started, the network will be scanned for connected network devices. The network range to be scanned is freely definable. All network devices found will be displayed in the 'device list'. You can select and configure the devices in the device list.

WARNING

The InterCon-NetTool only works in IPv4 networks.

In IPv6-only networks only the myUTN Control Center (6) can be accessed to administrate the UTN server.

If you can perform a task with the InterCon-NetTool it is described in the corresponding chapter.

 

1

 

 

 

 

 

 

 

2

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

Figure 3: InterCon-NetTool

 

1

Menu bar

Available menu items

2

Toolbar

Available actions

3

Device list

Shows devices available in the network and device information.

4

Filters for the device list

Filters determine which devices are shown in the device list.

5

Shortcut menu

Available device actions

Detailed information on how to use the InterCon-NetTool can be found in the 'InterCon-NetTool Online Help'. To start the online help, go to the menu bar and select Help Online Help.

13

myUTN User Manual Windows

Administration Methods

 

 

Installation

In order to use the InterCon-NetTool, the program must be installed on a computer with Windows operating system. The installation file of the InterCon-NetTool can be found on the SEH Computertechnik GmbH homepage:

http://www.seh-technology.com/services/downloads.html

The installation file is available as '*.exe' for Windows systems.

1.Start the InterCon-NetTool installation file.

2.Select the desired language.

3.Follow the installation routine.

The InterCon-NetTool will be installed on your client.

Program Start

You can identify the InterCon-NetTool by its icon: . Start it with the usual methods of your operating system.

14

myUTN User Manual Windows

Administration Methods

 

 

2.4 Administration via Email

You can administrate the UTN server via email and thus from any computer Internet access (remote access):

Get UTN server status

Set UTN server parameters

UTN server update

To do so, you write commands into the email message header Table 2 15.

Table 2: Commands and comment:

Commands

Option

<Command>

get status

 

get

parameters

 

set

parameters

update utn

help

[<Comment>]

Description

You get the UTN server status page.

You get the UTN server parameter list.

Sends one or more parameters to the UTN server which will then be adopted by the UTN server.

Write the parameters and their values into the email message body: <parameter> = <value>

The syntax and values can be found in the parameter lists 73.

Carries out an automatic update using the software that is attached to the mail.

You get a page with information on remote maintenance.

Freely definable text for descriptions.

The following applies to the instructions:

not case-sensitive

one or more space characters are allowed

max. length is 128 byte

only the ASCII format can be read.

In addition, a TAN is needed to execute updates or parameter changes. To begin with, you have to get a status page via email (Table 2 15) because it contains the TAN. You enter the received TAN into the email message body. A space character must follow.

A DNS server is configured on the UTN server 23.

In order to receive emails, the UTN server must be set up as user with its own email address on a POP3 server.

POP3 and SMTP parameters have been configured on the UTN server 25.

1.Open an email program.

2.Write a new email:

-As recipient enter the UTN server address.

-Into the subject line enter an instruction. cmd: <command> [<comment>] Commands and comment: Table 2 15.

-Into the email message body enter a TAN, if applicable.

3.Send the email.

The UTN server receives the email and carries out the instruction.

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Examples

You want to get the UTN server parameter list:

To: UTNserver@company.com

Subject: cmd: get parameters

You want to set the 'configuration' parameter: To: UTNserver@company.com

Subject: cmd: set parameters

Email message body: TAN = nUn47ir79Ajs7QKE sys_descr = <Your description>

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3 Network Settings

To optimally embed your UTN server into your network, you can configure the following settings:

How to Configure IPv4 Parameters 18

How to Configure IPv6 Parameters 20

How to Configure WLAN 21

How to Configure the DNS 23

How to Configure SNMP 23

How to Configure Bonjour 24

How to Configure Email (POP3 and SMTP) 25

How to Use the UTN Server in VLAN Environments (only myUTN-80 and later) 27

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3.1 How to Configure IPv4 Parameters

In the hardware installation (‘Hardware Installation Guide‘) the UTN server is connected to the network. The UTN server then checks if it gets IP address dynamically via the boot protocols BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol). If this is not the case, the INU server assigns itself an IP address via Zeroconf from the address range which is reserved for Zeroconf (169.254.0.0/16).

Important:

If the UTN server is connected to an IPv6 network, it will automatically receive an additional IPv6 address 20.

The IPv4 address assigned to the UTN server can be found via the software tools 'SEH UTN Manager' and 'Inter- Con-NetTool'. This step usually is carried out during the initial set up (‘Quick Installation Guide‘).

To optimally embed the UTN server into a TCP/IP network, you can configure different IPv4 parameters and/or manually assign a static IP address to the UTN server.

Configuring IPv4 Parameters via the myUTN Control Center 18

Configuring IPv4 Parameters via SEH UTN Manager 19

Determining the IPv4 Address via SEH UTN Manager and Configuring IPv4 Parameters 19

Determining the IPv4 Address via InterCon-NetTooland/or Configuring IPv4 Parameters 19

Configuring IPv4 Parameters via the myUTN Control Center

1.Start the myUTN Control Center.

2.Select NETWORK IPv4.

3.Configure the IPv4 parameters; Table 3 18.

4.Click Save & Restart to confirm.

The settings will be saved.

Table 3: IPv4 parameters

Parameters

Description

 

 

 

 

DHCP

Enables or disables the protocols DHCP, BOOTP, and ARP/PING.

BOOTP

The IP address assignment via DHCP and BOOTP is automatic if one of these

ARP/PING

protocols is implemented in your network.

 

You can use the commands ARP and PING to change an IP address which was

 

assigned via Zeroconf. The implementation depends on your system; read the

 

documentation of your operating system.

 

 

 

We recommend disabling these options once an IP

 

 

 

 

 

 

address has been assigned to the UTN server.

 

 

 

 

IP address

IP address of the UTN server.

Subnet mask

Subnet mask of the UTN server.

 

Subnet masks are used to logically partition big networks into subnetworks. If

 

you are using the UTN server in a subnetwork, it requires the subnet mask of

 

the subnetwork.

Gateway

IP address of the network's standard gateway which the UTN server uses.

 

With a gateway, you can address IP addresses from other networks.

 

 

 

 

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Configuring IPv4 Parameters via SEH UTN Manager

The SEH UTN Manager (complete version) is installed on the client 8.

The UTN server is shown in the selection list 35.

1.Start the SEH UTN Manager.

2.In the selection list, select the UTN server.

3.In the menu bar, select UTN ServerSet IP Address. The Set IP Address dialog appears.

4.Enter the relevant TCP/IP parameters.

5.Click OK.

The settings will be saved.

Determining the IPv4 Address via SEH UTN Manager and Configuring IPv4 Parameters

The SEH UTN Manager searches the network for connected INU servers.

The SEH UTN Manager (complete version) is installed on the client 8.

1.Start the SEH UTN Manager.

2.Confirm the note dialog Your Selection List seems to be empty with Yes.

If no note dialog is available and the main dialog appears, select Selection ListEdit in the menu bar.

The Edit Selection List dialog appears. 3. In the network list, select the INU server.

If you are using several UTN servers of the same model, you can identify a specific device by its default name (69) or the connected USB devices.

4.In the shortcut menu, select Set IP Address. The Set IP Address dialog appears.

5.Enter the relevant TCP/IP parameters.

6.Click OK.

The settings will be saved.

Determining the IPv4 Address via InterCon-NetTooland/or Configuring IPv4 Parameters

The InterCon-NetTool is installed on the client 13.

The network scan via multicast is enabled in the InterCon-NetTool.

1.Start the InterCon-NetTool.

2.In the device list, select the UTN server.

If you do not know the IP address, you can identify the UTN server in several ways:

-by its type

-if your are using several UTN servers of the same model, by its hardware address (which can be found in the type plate at the device bottom)

-if the UTN server received its address via Zeroconf, it will appear under the filter 'Zeroconf'

3.In the menu, select InstallationIP Wizard. Der IP Wizard is started.

4.Follow the instructions of the wizard.

The settings will be saved.

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3.2 How to Configure IPv6 Parameters

IPv6 (Internet Protocol Version 6) is the successor of the still predominantly used IPv4 (Internet Protocol Version 4). IPv6 offers the same basic functions but has many advantages such as the increased address space of 2128

(IPv6) instead of 232 (IPv4) IP addresses and auto configuration.

Important:

IPv6 address notation differs from IPv4: An IPv6 address consists of 128 bits. The normal format of an IPv6 address is eight fields. Each field contains four hexadecimal digits representing 16 bits.

Example: 2001:db8:4:0:2c0:ebff:fe0f:3b6b

As a URL in a Web browser, an IPv6 address must be enclosed in square brackets. This prevents port numbers from being mistakenly regarded as part of an IPv6 address.

Example: http://[2001:db8:4:0:2c0:ebff:fe0f:3b6b]:443

The URL will only be accepted by browsers that support IPv6.

You can embed the UTN server into an IPv6 network.

WARNING

UTN (1) and the corresponding SEH UTN Manager only work in IPv4 networks. The InterCon-NetTool also only works in IPv4 networks.

In IPv6-only networks only the myUTN Control Center (6) can be accessed to administrate the UTN server.

The UTN server will automatically receive one or more IPv6 addresses in addition to its IPv4 address. To optimally embed the UTN into your network, you can configure IPv6 parameters.

1.Start the myUTN Control Center.

2.Select NETWORK IPv6.

3.Configure the IPv6 parameters; Table 4 20.

4.Click Save & Restart to confirm.

The settings will be saved.

Table 4: IPv6 parameters

Parameters

Description

 

 

IPv6

Enables/disables the IPv6 functionality of the UTN server.

Automatic configuration

Enables/disables the automatic assignment of the IPv6 address to the UTN

 

server.

IPv6 address

Defines an IPv6 unicast address in the format n:n:n:n:n:n:n:n which is manually

 

assigned to the UTN server.

 

• Every 'n' represents the hexadecimal value of one of the eight 16 bit ele-

 

ments of the address.

 

• Leading zeros can be omitted.

 

• An IPv6 address may be entered or displayed using a shortened version when

 

successive fields contain all zeros (0). In this case, two colons (::) are used.

Router

Manually defines a static router to which the UTN server sends its requests.

 

 

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Parameters

Description

 

 

 

 

 

 

 

Prefix length

Defines the length of the subnet prefix for the IPv6 address. The value 64 is pre-

 

 

set.

 

 

Address ranges (e.g. your network) are specified with prefixes. To do this, the prefix length (number of bits used) is added to the IPv6 address as a decimal number and the decimal number is preceded by '/'.

3.3 How to Configure WLAN

The 'myUTN-55' is a WLAN device (Wireless Local Area Network) and supports the following standards:

IEEE 802.11b

IEEE 802.11g

IEEE 802.11n

You can view the current WLAN settings in the myUTN Control Center under NET-

WORK WLAN.

To optimally integrate the UTN server into your network, configure the WLAN parameters to match your WLAN settings (network name, encryption, etc.). For this purpose, the UTN server must already be embedded into your WLAN and be addressable. The initial setup is described in your product's 'Quick Installation Guide'.

You know the settings of the WLAN.

The UTN server is within the WLAN range.

Important:

If the UTN server changes the network, it may receive a new IP configuration. If this is the case, the connection to the myUTN Control Center is interrupted.

1.Start the myUTN Control Center.

2.Select NETWORK WLAN.

3.Configure the WLAN parameters; Table 5 21.

4.Click Save & Restart to confirm.

The settings will be saved.

Table 5: WLAN parameters

Parameters

Description

 

 

Mode

Defines the communication mode (network infrastructure):

 

• Ad hoc: Your WLAN is a decentralized ad-hoc-network in which devices

 

communicate directly with each other (peer-to-peer).

 

• Infrastructure: Your WLAN is an infrastructure network with an access point/

 

router as centrals communication hub. The access point is connected to the

 

fixed network with a cable.

Network name (SSID)

Enter your WLAN’s network name, also known as SSID (Service Set Identifier).

 

 

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Parameters

Description

 

 

 

 

 

 

 

 

 

 

Roaming

Enables/disables roaming (switching from one access point/router to another):

 

 

 

If your WLAN covers a widespread area with several access points/routers (with

 

 

 

identical settings) and the UTN server changes position, the UTN server will

 

 

 

automatically switch to the better signal without loss of connection if roaming

 

 

 

is activated.

 

 

 

 

(Infrastructure mode only)

 

 

Channel

Enter your WLAN's channel (frequency range).

 

 

 

(Ad hoc mode only)

 

 

 

 

 

 

 

WARNING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Only use WLAN channels authorized for your country!

 

 

 

 

 

 

 

The UTN is an international product which supports a number of

 

 

 

 

 

 

 

channels. Channels are statutorily regulated by national authori-

 

 

 

 

 

 

 

ties. So the UTN server might support channels which are forbid-

 

 

 

 

 

 

 

den to use in your country.

 

 

 

 

 

 

 

Inform yourself about national regulations.

 

 

Encryption method

Select the encryption method that protects your WLAN.

 

 

 

 

 

 

 

Important:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We recommend to use hexadecimal keys for WEP.

 

 

 

 

 

 

 

Some access points/routers convert WEP keys in ASCII format to

 

 

 

 

 

 

 

hexadecimal format. In this case, the ASCII key on the UTN server

 

 

 

 

 

 

 

and the hexadecimal key on the access point/router do not match.

 

 

 

 

 

 

 

 

 

Use WEP key

Defines the WEP key to be used.

 

 

Key 1–4

Defines the WEP keys. Four WEP keys are available. The key type defines the

 

 

 

max. number of characters as well as the permitted character set for the WEP

 

 

 

keys.

 

 

 

 

 

 

 

 

Important:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If your access point supports multiple WEP keys, make sure that

 

 

 

 

 

 

 

the key numbers on access point and UTN server are identical.

 

 

 

 

 

 

 

Example: The ABCDE must have the number 2 on both devices

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(and not 1 on the access point and 2 on the UTN server).

 

 

 

 

 

 

 

 

 

PSK

Defines the Pre Shared Key (PSK) for Wi-Fi Protected Access (WPA).

 

 

Authentication method

Choose the authentication mechanism which is used in your WLAN.

 

 

 

For further information see ’How to Configure Network Authentication (IEEE

 

 

 

802.1X)’ 60.

 

 

 

 

 

 

 

 

 

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3.4 How to Configure the DNS

DNS is a service to translate domain names into IP addresses and vice versa. Enable DNS so that you can enter host names instead of IP addresses when you define servers.

Example: Time server configuration (29) with ntp.server.de instead of 10.168.0.140.

Important:

If your network in configured accordingly, the UTN server receives the DNS settings automatically via DHCP. A DNS server assigned in such a manner always takes precedence over manual settings.

Your network has a DNS server.

1.Start the myUTN Control Center.

2.Select NETWORK DNS.

3.Configure the DNS parameters; Table 6 23.

4.To confirm, click Save.

The settings will be saved.

Table 6: DNS parameters

Parameters

Description

 

 

DNS

Enables/disables the name resolution via a DNS server.

Primary DNS server

Defines the IP address of the primary DNS server.

Secondary DNS server

Defines the IP address of the secondary DNS server.

 

The secondary DNS server is used if the first one is not available.

Domain name (suffix)

Defines the domain name of an existing DNS server.

 

 

3.5 How to Configure SNMP

SNMP (Simple Network Management Protocol) is protocol for configuring and monitoring network elements. The protocol controls communication between the monitored devices and the monitoring station (SNMP management tool). Information can be read and changed.

SNMP exists in 3 versions, the UTN supports version 1 and 2.

SNMPv1

SNMPv1 is the first and most simple SNMP version. A disadvantage is the insecure access control which is the community: a community groups monitoring station and monitored devices. This makes their administration easier. There are two types of communities, read-only and read/write. For both the community name is also the password used between the monitoring station and the monitored devices. As it is transmitted as clear text, it does not offer sufficient protection.

SNMPv3

SNMPv3 is the newest SNMP version. It contains enhancements and a new security concept which includes, amongst other thins, encryption and authentication. Therefore, a SNMP user with name and password must be created in the monitoring station. This user must then be specified in the UTN server.

Important:

The user accounts are also used to access the myUTN Control Center and thus are to be defined under SECURITY - Device access ’How to Protect Access to the myUTN Control Center (User Accounts)’ 53.

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SNMPv3 users are created in the monitoring station. (Only for SNMPv3.)

The SNMPv3 users from the monitoring station are specified on the UTN server 53. (Only for SNMPv3.)

1.Start the myUTN Control Center.

2.Select NETWORK SNMP.

3.Configure the SNMP parameters; Table 7 24.

4.To confirm, click Save.

The settings will be saved.

Table 7: SNMP Parameters

Parameters

Description

 

 

 

 

 

SNMPv1

Enables/disables SNMPv1.

Read-only

Enables/disables the write protection for the community.

Community

SNMP community name Enter the name as it is defined in the monitoring sta-

 

tion.

 

 

 

 

Important:

 

 

 

 

 

 

 

 

The default name is 'public'. This name is commonly used for read/

 

 

 

 

write communities. We recommend to change it as soon as possi-

 

 

 

 

ble to increase security.

 

 

 

 

 

 

 

 

 

SNMPv3

Enables/disables SNMPv3.

Hash

Defines the hash algorithm.

Access rights

Defines the access rights of the SNMP user.

Encryption

Defines the encryption method.

 

 

 

 

 

3.6 How to Configure Bonjour

Bonjour is a technology which automatically detects devices and services in TCP/IP networks.

The UTN server uses Bonjour to

verify IP addresses

announce and find network services

match host names and IP addresses

1.Start the myUTN Control Center.

2.Select NETWORK Bonjour.

3.Configure the Bonjour parameters; Table 8 24.

4.To confirm, click Save.

The settings will be saved.

Table 8: Bonjour parameters

Parameters

Description

 

 

Bonjour

Enables/disables Bonjour.

Bonjour name

Defines the Bonjour name of the UTN server.

 

The UTN server uses this name to announce its Bonjour services. If no Bonjour

 

name is entered, a default name will be used (device name@ICxxxxxx).

 

 

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3.7 How to Configure Email (POP3 and SMTP)

The UTN server can be administered via email (15) and offers a notification service (31) which sends you status and error messages via email. To use these features, the email protocols 'POP3' and 'SMTP' must be set up on the UTN server.

A client, e.g. the UTN server, uses POP3 (Post Office Protocol Version 3) to fetch emails from a mail server. POP3 must be set up on the UTN server so that it can be administered via email.

SMTP (Simple Mail Transfer Protocol) is used to send and forward emails. The UTN server needs SMTP for the administration via email and the notification service.

Configuring POP3 25

Configuring SMTP 25

Configuring POP3

An email user account for the UTN server is set up on the POP3 server.

1.Start the myUTN Control Center.

2.Select NETWORK Email.

3.Configure the POP3 parameters; Table 9 25.

4.To confirm, click Save.

The settings will be saved.

Table 9: POP3 parameters

Parameters

Description

 

 

POP3

Enables/disables the POP3 functionality.

POP3 – Server name

Defines the POP3 server via its IP address or host name.

 

A host name can only be used if a DNS server was configured beforehand.

POP3 – Server port

Defines the port which the UTN server uses to receive emails.

 

The default port number for POP3 is 110. The default port number for SSL/TLS

 

(parameter ’POP3 – Security’25) is 995. If required, read the documentation

 

of your POP3 server.

POP3 – Security

Defines the authentication method to be used:

 

• APOP: encrypts the password when logging on to the POP3 server.

 

• SSL/TLS: encrypts the entire communication with the POP3 server. The en-

 

cryption strength is defined via the encryption protocol and level 51.

POP3 – Check mail every

Defines the time interval (in minutes) which with the POP3 server is checked for

 

emails.

 

 

POP3 – Ignore mail exceedDefines the maximum email size (in Kbyte) to be accepted by the UTN server.

ing

(0 = unlimited)

 

 

POP3 – User name

Defines the user name used by the UTN server to log on to the POP3 server.

POP3 – Password

Defines the user password used by the UTN server to log on to the POP3 server.

 

 

Configuring SMTP

An email user account for the UTN server is set up on the SMTP server.

1.Start the myUTN Control Center.

2.Select NETWORK Email.

3.Configure the SMTP parameters; Table 10 26.

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4.To confirm, click Save.

The settings will be saved.

Table 10: SMTP Parameters

Parameters

Description

 

 

SMTP - Server name

Defines the SMTP server via the IP address or the host name.

 

A host name can only be used if a DNS server was configured beforehand.

SMTP – Server port

Defines the port which the UTN server and SMTP server use to communicate.

 

The default port number for SMTP is 25. For SSL/TLS (parameter ’SMTP – SSL/

 

TLS’ 26), SMTP servers use by default port 587 (STARTSSL/STARTTLS) or the

 

old port 465 (SMTPS). If required, read the documentation of your SMTP server.

SMTP – SSL/TLS

Enables/disables SSL/TLS.

 

SSL/TLS encrypts the communication from the UTN to the SMTP server. The

 

encryption strength is defined via the encryption protocol and level 51.

SMTP – Sender name

Defines the email address used by the UTN server to send emails.

 

Very often the name of the sender and the email account user name are identi-

 

cal.

SMTP – Login

Enables/disables SNMP authentication. To send emails, the UTN sends its user

 

name and password to the SMTP server to authenticate itself. Enter user name

 

(parameter ’SMTP – User name’ 26) and password (parameter ’SMTP – Pass-

 

word’ 26).

 

Some SMTP servers require SMTP authentication to prevent fraudulent use

 

(spam).

SMTP – User name

Defines the user name used by the UTN server to log on to the SMTP server.

SMTP – Password

Defines the password used by the UTN server to log on to the SMTP server.

SMTP – Security (S/MIME)

Enables/disables the email security standard S/MIME (Secure/Multipurpose

 

Internet Mail Extensions). S/MIME is used to sign (’SMTP – Signing emails’

 

26) or encrypt (’SMTP – Full encryption’ 26) emails.Enable the desired fea-

 

tures (if desired with ’SMTP – Attach public key’ 26).

SMTP – Signing emails

Enables the signing of emails. The recipient can use the signature to check the

 

sender's identity. This proves, that the email has not been altered.

 

An S/MIME certificate is required for the signing of emails 56.

SMTP – Full encryption

Enables the encryption of emails. Only the intended recipient can open and

 

read the encrypted email.

 

An S/MIME certificate is required for the encryption 56.

SMTP – Attach public key

Sends the public key together with the email.

 

Many email clients require the key to display the email.

 

 

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