Seagate ST4000VM000 User Manual
Product Manual
Video 3.5 HDD
ST2000VM003
ST1000VM002
100633414
Rev. H
May 2013
Document Revision History
Revision Date Description of changes
Rev. A 07/12/2010 Initial release (as Pipeline HD).
Rev. B 01/07/2011 Added to the feature list; updated specifications.
Rev. C 04/25/2011
Added updated AFR and warranty info; added AFR section. Updated words 88
and 89 in Table 7.
Rev. D 08/04/2011 Added 1TB model and related specifications.
Rev. E 03/25/2012 Added 2TB model and related specifications.
Rev. F 05/03/2012
Updated Table 2 (DC power requirements); clarified temperature description (Table 1
and 2.9.1)
Rev. G 11/29/2012 Updated environmental information on page 19.
Rev. H 05/14/2013 Updated product name to “Seagate Video 3.5 HDD” throughout.
© 2013 Seagate Technology LLC. All rights reserved.
Publication number: 100633414, Rev. H May 2013
Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/
or other countries. Pipeline HD and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of
its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property
of their respective owners.
No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUBTEK1(877-782-8351) to request permission.
One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating
system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used
for formatting and other functions, and thus will not be available for data storage. Seagate reserves the right to change, without
notice, product offerings or specifications.
Contents
Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 About the Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.8.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.3 Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.9.6 Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.10 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.10.1 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.12 Reliability - Annualized Failure Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.15 Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.15.1 European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 22
2.15.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 22
2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.0 Configuring and Mounting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.1 Handling and static-discharge precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.0 Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Video 3.5 HDD Product Manual, Rev. H
Video 3.5 HDD Product Manual, Rev. H
Figures
Figure 1 Typical Current Profiles (5V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2 Typical Current Profiles (12V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 3 Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 4 Mounting dimensions (2TB model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 5 Mounting dimensions (1TB model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video 3.5 HDD Product Manual, Rev. H
Video 3.5 HDD Product Manual, Rev. H
Seagate Technology Support Services
For information regarding online support and services, visit http://www.seagate.com/www/en-us/about/contact_us/
Available services include:
• Presales & Technical support
• Global Support Services telephone numbers & business hours
• Authorized Service Centers
For information regarding Warranty Support, visit
http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance
For information regarding data recovery services, visit http://www.i365.com
For Seagate OEM and Distribution partner portal, visit https://direct.seagate.com/portal/system
For Seagate reseller portal, visit http://spp.seagate.com
Video 3.5 HDD Product Manual, Rev. H 7
8 Video 3.5 HDD Product Manual, Rev. H
1.0 Introduction
This manual describes the functional, mechanical and interface specifications for the following Seagate® Video
3.5 HDD (formerly Pipeline HD® )SATA model drives:
ST2000VM003 ST1000VM002
These drives provide the following key features:
• 5900 RPM spindle speed
• High instantaneous (burst) data-transfer rates with a default of 6Gb/s for ST1000VM002 and ST2000VM003
models. Limit settings for 1.5Gb/s and 3.0Gb/s are available via S.M.A.R.T. Command Transport command.
• Support for S.M.A.R.T. drive monitoring and reporting
• Perpendicular recording, Tunneling Magnetoresistive (TMR) recording heads and EPRML technology, for
increased areal density
• State-of-the-art cache and on-the-fly error-correction algorithms
• Native Command Queueing with command ordering to increase performance in demanding applications
• Full-track multiple-sector transfer capability without local processor intervention
• Quiet operation
• Compliant with RoHS requirements in China and Europe
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• Supports latching SATA cables and connectors
• Worldwide Name (WWN) capability uniquely identifies the drive.
• Supports Trusted Send/Receive Security Protocol
• Reliability for 24×7 video applications
• Supports ATA8 streaming commands
• Supports power-up in the standby feature
• Supports Trusted Send/Receive Security Protocol
• Performance-tuned for seamless video applications
• Built-in error recovery for non-stop video streaming
• Best-in-class acoustic performance means virtually silent operation
• Enhanced caching capabilities enable superior video recording quality.
1.1 About the Serial ATA Interface
The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary
advantages include:
• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers
or other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
Video 3.5 HDD Product Manual, Rev. H 9
Introduction www.seagate.com
In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial
ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disk drive in your current
system and expect all of your existing applications to work as normal.
The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host
adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives
are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both
“masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master)
devices.
The host adapter may, optionally, emulate a master/slave environment to host software where two
Note
devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device
1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave
environment manages two sets of shadow registers. This is not a typical Serial ATA environment.
The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide
backward compatibility with existing host systems and software. The Command and Control Block registers, PIO
and DMA data transfers, resets, and interrupts are all emulated.The Serial ATA host adapter contains a set of
registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All
Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates
parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be
downloaded from www.sata-io.org.
10 Video 3.5 HDD Product Manual, Rev. H
2.0 Drive Specifications
Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power.
For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following
drive models:
ST2000VM003 ST1000VM002
2.1 Specification summary tables
The specifications listed in the following tables are for quick reference. For details on specification measurement
or definition, see the appropriate section of this manual.
Table 1 Drive specifications summary for 2TB and 1TB models
Drive Specification ST2000VM003 ST1000VM002
Formatted capacity (4K/sector)*
Guaranteed sectors
Heads
Disks
Bytes per sector
Default sectors per track
Default read/write heads
Default cylinders
Recording density (max)
Track density (avg)
Areal density (avg)
Spindle speed
Internal data transfer rate (max)
Sustained data transfer rate OD
I/O data-transfer rate
ATA data-transfer modes supported
Cache buffer
Height (max)
Width (max)
Length (max)
Weight (typical)
Average latency
Power-on to ready (max)
2000GB (2TB) 1000GB (1TB)
3,907,029,168 1,953,525,168
42
21
4K
(512 bytes per sector
emulated at the interface)
63 63
16 16
16,383 16,383
kFCI 1807kFCI
1807
352ktracks/in 352ktracks/in
625Gfc/in
5900 RPM 5900 RPM
2147Mb/s 2147Mb/s
159MB/s 159MB/s
600MB/s 600MB/s
26.1mm / 1.028 in 20.20mm/ 0.795 in
101.6mm / 4.0 in
(± 0.010 in)
147.00mm / 5.78 in 147.00mm / 5.78 in
535g / 1.18 lb 415g/ 0.915 lb
2
PIO modes: 0 to 4
Multiword DMA modes: 0 to 2
Ultra DMA modes: 0 to 6
64MB 64MB
5.1ms 5.1ms
<17s <6s
(512 bytes per sector
emulated at the interface)
4K
625Gfc/in
101.6mm / 4.0 in
(± 0.010 in)
2
Video 3.5 HDD Product Manual, Rev. H 11
Drive Specifications www.seagate.com
Table 1 Drive specifications summary for 2TB and 1TB models (continued)
Drive Specification ST2000VM003 ST1000VM002
Standby to ready (max)
Track-to-track seek time (typical)
Average seek (typical)
Startup current (typical) 12V (peak)
Voltage tolerance
(including noise)
Operating temperature (drive case temperature)
Nonoperating temperature (ambient)
Temperature gradient (max)
Relative humidity
Relative humidity gradient (max)
Wet bulb temperature (max)
Altitude, operating
Altitude, nonoperating
(below mean sea level, max)
Operational Shock (max)
Nonoperational Shock (max)
Vibration, operating
Vibration, nonoperating
Drive acoustics, sound power
Idle**
Seek
Nonrecoverable read errors
Annualized Failure Rate (AFR)
<17s <6s
<1.0ms read;
<1.2ms write
<8.5ms read;
<9ms write
<1.0ms read;
<1.2ms write
<8.5ms read;
<9ms write
2.0A 2.0A
5V: ± 5%
12V: ±10%
5V: ± 5%
12V: ±10%
0° to 75°C
–40° to 70°C
20°C per hour (operating)
30°C per hour (nonoperating)
5% to 95% (operating)
5% to 95% (nonoperating)
30% per hour 30% per hour
37.7°C (operating)
40.0°C (nonoperating)
–60.96m to 3048m
(–200 ft. to 10,000+ ft.)
–60.96m to 12,192m
(–200 ft. to 40,000+ ft.)
–60.96m to 3048m
(–200 to 10,000+ ft.)
–60.96m to 12,192m
(–200 ft. to 40,000+ ft.)
80 Gs at 2ms 80 Gs at 2ms
300 Gs at 2ms 350 Gs at 2ms
2Hz–22Hz: 0.25 Gs,
Limited displacement
22Hz–350Hz: 0.50 Gs
350Hz–500Hz: 0.25 Gs
5Hz–22Hz: 3.0 Gs
22Hz–350Hz: 3.0 Gs
350Hz–500Hz: 3.0 Gs
2.1 bels (typical)
2.3 bels (max)
2.3 bels (typical)
2.4 bels (max)
14
1 per 10
bits read 1 per 10
2Hz–22Hz: 0.25 Gs,
Limited displacement
22Hz–350Hz: 0.50 Gs
350Hz–500Hz: 0.25 Gs
5Hz–22Hz: 3.0 Gs
22Hz–350Hz: 3.0 Gs
350Hz–500Hz: 3.0 Gs
1.9 bels (typical)
2.1 bels (max)
2.2 bels (typical)
2.3 bels (max)
0.55% 0.55%
14
bits read
To determine the warranty for a specific drive, use a web
browser to access the following web page:
support.seagate.com/customer/warranty_validation.jsp
Warranty
From this page, click on the “Verify Your Warranty” link. You will
be asked to provide the drive serial number, model number (or
part number) and country of purchase. The system will display
the warranty information for your drive Preventative
maintenance: none required.
Load/Unload cycles
Supports Hotplug operation per the Serial ATA Revision
300K at 25°C, 50% rel. humidity
Yes
3.0 specification
*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power
to operational levels
12 Video 3.5 HDD Product Manual, Rev. H
www.seagate.com
2.2 Formatted capacity
Drive Specifications
Model
Formatted
capacity*
Guaranteed
sectors
Bytes per sector
4096
ST2000VM003 2TB 3,907,029,168
(512 bytes per sector emulated
at the interface)
4096
ST1000VM002 1TB 1,953,525,168
(512 bytes per sector emulated
at the interface)
* One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending
on operating environment and formatting.
2.2.1 LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where
n is the number of guaranteed sectors as defined above.
See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit
addressing support of drives with capacities over 137GBs.
2.3 Default logical geometry
Cylinders Read/write heads Sectors per track
16,383 16 63
LBA mode
When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where
n is the number of guaranteed sectors as defined above.
2.4 Recording and interface technology
ST2000VM003 ST1000VM002
Interface
Recording method
Recording density (max)
Track density (avg)
Areal density (avg)
Spindle speed (RPM)
Internal data transfer rate (max)
Sustained data transfer rate (max)
I/O data-transfer rate (max)
SATA SATA
Perpendicular Perpendicular
1807kFCI 1807kFCI
352ktracks/in 352ktracks/in
625Gfc/in
2
625Gfc/in
2
5900 ± 0.2% 5900 ± 0.2%
2147Mb/s 2147Mb/s
159MB/s 159MB/s
600MB/s 600MB/s
Video 3.5 HDD Product Manual, Rev. H 13
Drive Specifications www.seagate.com
2.5 Physical characteristics
Maximum height
2TB model 26.1mm / 1.028 in
1TB model 20.20mm / 0.795 in
Maximum width 101.6mm / 4.0 in (± 0.010 in)
Maximum length 147.00mm / 5.78 in
Typical weight
2TB model 535g / 1.18 lb
1TB model 415g / 0.915 lb
Cache buffer 64MB (65,536kb)
2.6 Seek time
Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using
drive diagnostics. The specifications in the table below are defined as follows:
• Track-to-track seek time is an average of all possible single-track seeks in both directions.
• Average seek time is a true statistical random average of at least 5000 measurements of seeks between
random tracks, less overhead.
Typical seek times (ms)
Track-to-track
Average
Average latency
These drives are designed to consistently meet the seek times represented in this manual. Physical
Note
seeks, regardless of mode (such as track-to-track and average), are expected to meet the noted values.
However, due to the manner in which these drives are formatted, benchmark tests that include
command overhead or measure logical seeks may produce results that vary from these specifications.
2.7 Start/stop times
Start/stop times @ 25°C
Power-on to ready (max)
Standby to ready (max)
Ready to spindle stop (max)
2TB 1TB
Read Write Read Write
<1.0 <1.2 <1.0 <1.2
<8.5 <9.0 <8.5 <9.0
5.1 5.1 5.1 5.1
2TB model 1TB model
<17.0s < 6.0s
<17.0s < 6.0s
10.0s 10.0s
14 Video 3.5 HDD Product Manual, Rev. H
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