Seagate ST4000VM000 User Manual

Product Manual

Video 3.5 HDD

ST2000VM003

ST1000VM002

100633414 Rev. H May 2013

Document Revision History

	Revision	Date	Description of changes
	Rev. A	07/12/2010	Initial release (as Pipeline HD).
	Rev. B	01/07/2011	Added to the feature list; updated specifications.
	Rev. C	04/25/2011	Added updated AFR and warranty info; added AFR section. Updated words 88
			and 89 in Table 7.
	Rev. D	08/04/2011	Added 1TB model and related specifications.
	Rev. E	03/25/2012	Added 2TB model and related specifications.
	Rev. F	05/03/2012	Updated Table 2 (DC power requirements); clarified temperature description (Table 1
			and 2.9.1)
	Rev. G	11/29/2012	Updated environmental information on page 19.
	Rev. H	05/14/2013	Updated product name to “Seagate Video 3.5 HDD” throughout.

© 2013 Seagate Technology LLC. All rights reserved.

Publication number: 100633414, Rev. H May 2013

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/ or other countries. Pipeline HD and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. Call 877-PUB- TEK1(877-782-8351) to request permission.

One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Seagate reserves the right to change, without notice, product offerings or specifications.

Contents

Seagate Technology Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1 About the Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2.0 Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 Specification summary tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2.2 Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.2.1 LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.3 Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.4 Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2.5 Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.6 Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.7 Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 2.8 Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.8.1 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.8.2 Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.8.3 Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.8.4 Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.9 Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.9.1 Drive case temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.9.2 Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.9.3 Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.9.4 Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2.9.5 Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2.9.6 Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.10 Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2.10.1 Test for Prominent Discrete Tones (PDTs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2.11 Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.12 Reliability - Annualized Failure Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.14 Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.14.1 Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.14.2 Electromagnetic compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.14.3 FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.15 Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 2.15.1 European Union Restriction of Hazardous Substances (RoHS) Directive . . . . . 22 2.15.2 China Restriction of Hazardous Substances (RoHS) Directive . . . . . . . . . . . . 22

2.16 Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.0 Configuring and Mounting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.1 Handling and static-discharge precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.2 Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.3 Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.4 Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4.0 Serial ATA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4.1 Hot-Plug compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 4.2 Serial ATA device plug connector pin definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 4.3 Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4.3.1 Identify Device command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4.3.2 Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 4.3.3 S.M.A.R.T. commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Video 3.5 HDD Product Manual, Rev. H

Video 3.5 HDD Product Manual, Rev. H

		Figures
Figure 1	Typical Current Profiles (5V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . 16
Figure 2	Typical Current Profiles (12V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 16
Figure 3	Attaching SATA cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 26
Figure 4	Mounting dimensions (2TB model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 27
Figure 5	Mounting dimensions (1TB model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 28

Video 3.5 HDD Product Manual, Rev. H

Video 3.5 HDD Product Manual, Rev. H

Seagate Technology Support Services

For information regarding online support and services, visit http://www.seagate.com/www/en-us/about/contact_us/

Available services include:

•Presales & Technical support

•Global Support Services telephone numbers & business hours

•Authorized Service Centers

For information regarding Warranty Support, visit

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

For information regarding data recovery services, visit http://www.i365.com

For Seagate OEM and Distribution partner portal, visit https://direct.seagate.com/portal/system For Seagate reseller portal, visit http://spp.seagate.com

Video 3.5 HDD Product Manual, Rev. H

7

8	Video 3.5 HDD Product Manual, Rev. H

1.0 Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate® Video 3.5 HDD (formerly Pipeline HD® )SATA model drives:

ST2000VM003 ST1000VM002

These drives provide the following key features:

•5900 RPM spindle speed

•High instantaneous (burst) data-transfer rates with a default of 6Gb/s for ST1000VM002 and ST2000VM003 models. Limit settings for 1.5Gb/s and 3.0Gb/s are available via S.M.A.R.T. Command Transport command.

•Support for S.M.A.R.T. drive monitoring and reporting

•Perpendicular recording, Tunneling Magnetoresistive (TMR) recording heads and EPRML technology, for increased areal density

•State-of-the-art cache and on-the-fly error-correction algorithms

•Native Command Queueing with command ordering to increase performance in demanding applications

•Full-track multiple-sector transfer capability without local processor intervention

•Quiet operation

•Compliant with RoHS requirements in China and Europe

•SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.

•Supports latching SATA cables and connectors

•Worldwide Name (WWN) capability uniquely identifies the drive.

•Supports Trusted Send/Receive Security Protocol

•Reliability for 24×7 video applications

•Supports ATA8 streaming commands

•Supports power-up in the standby feature

•Supports Trusted Send/Receive Security Protocol

•Performance-tuned for seamless video applications

•Built-in error recovery for non-stop video streaming

•Best-in-class acoustic performance means virtually silent operation

•Enhanced caching capabilities enable superior video recording quality.

1.1About the Serial ATA Interface

The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

•Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.

•Thinner and more flexible cabling for improved enclosure airflow and ease of installation.

•Scalability to higher performance levels.

Video 3.5 HDD Product Manual, Rev. H

9

Introduction

www.seagate.com

In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disk drive in your current system and expect all of your existing applications to work as normal.

The Serial ATA interface connects each disk drive in a point-to-point configuration with the Serial ATA host adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.

The host adapter may, optionally, emulate a master/slave environment to host software where two

devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and Device Note 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave

environment manages two sets of shadow registers. This is not a typical Serial ATA environment.

The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”. The specification can be downloaded from www.sata-io.org.

10	Video 3.5 HDD Product Manual, Rev. H

2.0 Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models:

ST2000VM003 ST1000VM002

2.1Specification summary tables

The specifications listed in the following tables are for quick reference. For details on specification measurement or definition, see the appropriate section of this manual.

Table 1 Drive specifications summary for 2TB and 1TB models

	Drive Specification	ST2000VM003	ST1000VM002
	Formatted capacity (4K/sector)*	2000GB (2TB)	1000GB (1TB)
	Guaranteed sectors	3,907,029,168	1,953,525,168
	Heads	4	2
	Disks	2	1
	Bytes per sector	4K	4K
		(512 bytes per sector	(512 bytes per sector
		emulated at the interface)	emulated at the interface)
	Default sectors per track	63	63
	Default read/write heads	16	16
	Default cylinders	16,383	16,383
	Recording density (max)	1807kFCI	1807kFCI
	Track density (avg)	352ktracks/in	352ktracks/in
	Areal density (avg)	625Gfc/in2	625Gfc/in2
	Spindle speed	5900 RPM	5900 RPM
	Internal data transfer rate (max)	2147Mb/s	2147Mb/s
	Sustained data transfer rate OD	159MB/s	159MB/s
	I/O data-transfer rate	600MB/s	600MB/s
		PIO modes: 0 to 4
	ATA data-transfer modes supported	Multiword DMA modes: 0 to 2
		Ultra DMA modes: 0 to 6
	Cache buffer	64MB	64MB
	Height (max)	26.1mm / 1.028 in	20.20mm/ 0.795 in
	Width (max)	101.6mm / 4.0 in	101.6mm / 4.0 in
		(± 0.010 in)	(± 0.010 in)
	Length (max)	147.00mm / 5.78 in	147.00mm / 5.78 in
	Weight (typical)	535g / 1.18 lb	415g/ 0.915 lb
	Average latency	5.1ms	5.1ms
	Power-on to ready (max)	<17s	<6s

Video 3.5 HDD Product Manual, Rev. H

11

	Drive Specifications			www.seagate.com
	Table 1 Drive specifications summary for 2TB and 1TB models (continued)
	Drive Specification	ST2000VM003		ST1000VM002
	Standby to ready (max)	<17s		<6s
	Track-to-track seek time (typical)	<1.0ms read;		<1.0ms read;
		<1.2ms write		<1.2ms write
	Average seek (typical)	<8.5ms read;		<8.5ms read;
		<9ms write		<9ms write
	Startup current (typical) 12V (peak)	2.0A		2.0A
	Voltage tolerance	5V: ± 5%		5V: ± 5%
	(including noise)	12V: ±10%		12V: ±10%
	Operating temperature (drive case temperature)	0° to 75°C
	Nonoperating temperature (ambient)	–40° to 70°C
	Temperature gradient (max)	20°C per hour (operating)
		30°C per hour (nonoperating)
	Relative humidity	5% to 95% (operating)
		5% to 95% (nonoperating)
	Relative humidity gradient (max)	30% per hour		30% per hour
	Wet bulb temperature (max)	37.7°C (operating)
		40.0°C (nonoperating)
	Altitude, operating	–60.96m to 3048m		–60.96m to 3048m
		(–200 ft. to 10,000+ ft.)		(–200 to 10,000+ ft.)
	Altitude, nonoperating	–60.96m to 12,192m		–60.96m to 12,192m
	(below mean sea level, max)	(–200 ft. to 40,000+ ft.)		(–200 ft. to 40,000+ ft.)
	Operational Shock (max)	80 Gs at 2ms		80 Gs at 2ms
	Nonoperational Shock (max)	300 Gs at 2ms		350 Gs at 2ms
		2Hz–22Hz: 0.25 Gs,		2Hz–22Hz: 0.25 Gs,
	Vibration, operating	Limited displacement		Limited displacement
		22Hz–350Hz: 0.50 Gs		22Hz–350Hz: 0.50 Gs
		350Hz–500Hz: 0.25 Gs		350Hz–500Hz: 0.25 Gs
		5Hz–22Hz: 3.0 Gs		5Hz–22Hz: 3.0 Gs
	Vibration, nonoperating	22Hz–350Hz: 3.0 Gs		22Hz–350Hz: 3.0 Gs
		350Hz–500Hz: 3.0 Gs		350Hz–500Hz: 3.0 Gs
	Drive acoustics, sound power
	Idle**	2.1 bels (typical)		1.9 bels (typical)
		2.3 bels (max)		2.1 bels (max)
	Seek	2.3 bels (typical)		2.2 bels (typical)
		2.4 bels (max)		2.3 bels (max)
	Nonrecoverable read errors	1 per 1014 bits read		1 per 1014 bits read
	Annualized Failure Rate (AFR)	0.55%		0.55%
		To determine the warranty for a specific drive, use a web
		browser to access the following web page:
		support.seagate.com/customer/warranty_validation.jsp
	Warranty	From this page, click on the “Verify Your Warranty” link. You will
		be asked to provide the drive serial number, model number (or
		part number) and country of purchase. The system will display
		the warranty information for your drive Preventative
		maintenance: none required.
	Load/Unload cycles	300K at 25°C, 50% rel. humidity
	Supports Hotplug operation per the Serial ATA Revision		Yes
	3.0 specification

*One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels

12	Video 3.5 HDD Product Manual, Rev. H

www.seagate.com

Drive Specifications

2.2Formatted capacity

	Model	Formatted	Guaranteed	Bytes per sector
		capacity*	sectors
				4096
	ST2000VM003	2TB	3,907,029,168	(512 bytes per sector emulated
				at the interface)
				4096
	ST1000VM002	1TB	1,953,525,168	(512 bytes per sector emulated
				at the interface)

* One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

2.2.1 LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GBs.

2.3Default logical geometry

Cylinders	Read/write heads	Sectors per track
16,383	16	63

LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

2.4Recording and interface technology

	ST2000VM003	ST1000VM002
Interface	SATA	SATA
Recording method	Perpendicular	Perpendicular
Recording density (max)	1807kFCI	1807kFCI
Track density (avg)	352ktracks/in	352ktracks/in
Areal density (avg)	625Gfc/in2	625Gfc/in2
Spindle speed (RPM)	5900 ± 0.2%	5900 ± 0.2%
Internal data transfer rate (max)	2147Mb/s	2147Mb/s
Sustained data transfer rate (max)	159MB/s	159MB/s
I/O data-transfer rate (max)	600MB/s	600MB/s

Video 3.5 HDD Product Manual, Rev. H

13

Drive Specifications

www.seagate.com

2.5Physical characteristics

Maximum height
2TB model	26.1mm / 1.028 in
1TB model	20.20mm / 0.795 in
Maximum width	101.6mm / 4.0 in (± 0.010 in)
Maximum length	147.00mm / 5.78 in
Typical weight
2TB model	535g	/ 1.18 lb
1TB model	415g	/ 0.915 lb
Cache buffer	64MB (65,536kb)

2.6Seek time

Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using drive diagnostics. The specifications in the table below are defined as follows:

•Track-to-track seek time is an average of all possible single-track seeks in both directions.

•Average seek time is a true statistical random average of at least 5000 measurements of seeks between random tracks, less overhead.

		2TB			1TB
Typical seek times (ms)	Read		Write	Read		Write
Track-to-track	<1.0		<1.2	<1.0		<1.2
Average	<8.5		<9.0	<8.5		<9.0
Average latency	5.1		5.1	5.1		5.1

These drives are designed to consistently meet the seek times represented in this manual. Physical seeks, regardless of mode (such as track-to-track and average), are expected to meet the noted values.

Note However, due to the manner in which these drives are formatted, benchmark tests that include command overhead or measure logical seeks may produce results that vary from these specifications.

2.7 Start/stop times

Start/stop times @ 25°C	2TB model	1TB model
Power-on to ready (max)	<17.0s	< 6.0s
Standby to ready (max)	<17.0s	< 6.0s
Ready to spindle stop (max)	10.0s	10.0s

14	Video 3.5 HDD Product Manual, Rev. H