Troubleshooting Flow for Smart-UPS SRT
By Michael Victoriano & Jeremy Luyon
Confidential Property of Schneider Electric
Smart-UPS SRT Models / SKU
By Michael Victoriano & Jeremy Luyon
SRT1000XLA
SRT1000RMXLA
SRT1000RMXLA-NC
SRT2200XLA
SRT2200RMXLA
SRT2200RMXLAUS SRT2200RMXLA-NC SRT3000XLA SRT3000XLAUS SRT3000XLW-IEC SRT3000XLT SRT3000XLT-5KTF SRT3000RMXLA SRT3000RMXLA-NC SRT3000RMXLW-IEC SRT3000RMXLT SRT3000RMXLT-NC SRT3000RMXLT-5KTF SRT5KXLT SRT5KXLTUS SRT5KXLT-IEC SRT5KXLT-5KTF SRT5KRMXLT SRT5KRMXLTUS SRT5KRMXLT-IEC SRT5KRMXLW-HW SRT5KRMXLT-5KTF
SRT6KXLT
SRT6KXLTUS
SRT6KXLT-IEC
SRT6KXLT-5KTF
SRT6KRMXLT
SRT6KRMXLT-IEC SRT6KRMXLT-5KTF SRT8KXLT SRT8KXLTUS SRT8KXLT-IEC SRT8KXLT30 SRT8KXLT-5KTF SRT8KRMXLT SRT8KRMXLT30 SRT8KRMXLT-IEC SRT8KRMXLT-5KTF SRT10KXLT SRT10KXLTUS SRT10KXLT30 SRT10KXLT-IEC SRT10KXLT-5KTF2 SRT10KRMXLT SRT10KRMXLT30 SRT10KRMXLT-IEC SRT10KRMXLT-5KTF2 SRT10KRMXLT-10KTF
Confidential Property of Schneider Electric
Troubleshooting Flow for Smart-UPS SRT
By Michael Victoriano & Jeremy Luyon
Start
Confirm that the model number of your UPS is applicable for this troubleshooting flow. Visit https://
youtu.be/AM63rLBBu38 for more info on how to find your UPS' model and serial number
Identify the issue
A |
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The UPS will not turn on or there is |
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UPS does not provide expected |
|
|
|
||
|
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no output |
|
backup time |
B |
|
RBC Needs Replacement Error |
|
Connect Battery Backup Not |
|
|
Available Error and LCD backlight |
||
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and LCD backlight is red |
|
||
|
|
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is red |
|
|
|
|
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C |
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There is a Fault message or code |
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The UPS is operating on battery |
|
|
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||
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on the display and fault LED is lit |
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while plugged into the wall |
D |
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Loads Drops or Reboot |
|
Site Wiring Fault error |
|
|
E
F
G
H
Confidential Property of Schneider Electric