Schneider Electric SRT1000XLA, SRT1000RMXLA, SRT1000RMXLA-NC, SRT2200XLA, SRT2200RMXLA User Manual
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Troubleshooting Flow for Smart-UPS SRT
By Michael Victoriano & Jeremy Luyon
Confidential Property of Schneider Electric
Confidential Property of Schneider ElectricConfidential Property of Schneider Electric
Smart-UPS SRT Models / SKU
By Michael Victoriano & Jeremy Luyon
SRT1000XLA
SRT1000RMXLA
SRT1000RMXLA-NC
SRT2200XLA
SRT2200RMXLA
SRT2200RMXLAUS
SRT2200RMXLA-NC
SRT3000XLA
SRT3000XLAUS
SRT3000XLW-IEC
SRT3000XLT
SRT3000XLT-5KTF
SRT3000RMXLA
SRT3000RMXLA-NC
SRT3000RMXLW-IEC
SRT3000RMXLT
SRT3000RMXLT-NC
SRT3000RMXLT-5KTF
SRT5KXLT
SRT5KXLTUS
SRT5KXLT-IEC
SRT5KXLT-5KTF
SRT5KRMXLT
SRT5KRMXLTUS
SRT5KRMXLT-IEC
SRT5KRMXLW-HW
SRT5KRMXLT-5KTF
SRT6KXLT
SRT6KXLTUS
SRT6KXLT-IEC
SRT6KXLT-5KTF
SRT6KRMXLT
SRT6KRMXLT-IEC
SRT6KRMXLT-5KTF
SRT8KXLT
SRT8KXLTUS
SRT8KXLT-IEC
SRT8KXLT30
SRT8KXLT-5KTF
SRT8KRMXLT
SRT8KRMXLT30
SRT8KRMXLT-IEC
SRT8KRMXLT-5KTF
SRT10KXLT
SRT10KXLTUS
SRT10KXLT30
SRT10KXLT-IEC
SRT10KXLT-5KTF2
SRT10KRMXLT
SRT10KRMXLT30
SRT10KRMXLT-IEC
SRT10KRMXLT-5KTF2
SRT10KRMXLT-10KTF
Start
Identify the issue
The UPS will not turn on or there is
no output
The UPS will not turn on or there is
no output
RBC Needs Replacement Error
and LCD backlight is red
RBC Needs Replacement Error
and LCD backlight is red
There is a Fault message or code
on the display and fault LED is lit
There is a Fault message or code
on the display and fault LED is lit
Loads Drops or RebootLoads Drops or Reboot
UPS does not provide expected
backup time
UPS does not provide expected
backup time
Connect Battery Backup Not
Available Error and LCD backlight
is red
Connect Battery Backup Not
Available Error and LCD backlight
is red
The UPS is operating on battery
while plugged into the wall
The UPS is operating on battery
while plugged into the wall
Site Wiring Fault errorSite Wiring Fault error
AA
BB
CC
DD
EE
FF
GG
HH
Confidential Property of Schneider ElectricConfidential Property of Schneider Electric
Troubleshooting Flow for Smart-UPS SRT
By Michael Victoriano & Jeremy Luyon
Confirm that the model number of
your UPS is applicable for this
troubleshooting flow. Visit https://
youtu.be/AM63rLBBu38 for more
info on how to find your UPS' model
and serial number
Confirm that the model number of
your UPS is applicable for this
troubleshooting flow. Visit https://
youtu.be/AM63rLBBu38 for more
info on how to find your UPS' model
and serial number
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