Schneider Electric Smart-UPS VT Users Manual

Smart-UPS™VT™
10-40kVA
380/400/415,200/208/220V
Operation
TableofContents
AboutthisManual..........................................................................................................1
Howtondupdates....................................................................................................1
Safety....................................................................................................................................2
UserInterface................................................................................................................3
DisplayInterface..........................................................................................................4
MenuTree...........................................................................................................................5
Operation............................................................................................................................7
Modes..............................................................................................................................7
NormalOperation......................................................................................................7
BatteryOperation......................................................................................................7
InternalBypassOperation........................................................................................7
ExternalMaintenanceBypassOperation...................................................................7
OptionalParallelOperation........................................................................................7
SingleSystemwithoutExternalBypassPanel....................................................8
TurnintoInternalBypass...........................................................................................8
TurnintoNormalOperation.......................................................................................9
PerformaTotalPowerOff..........................................................................................10
PerformaRestart.......................................................................................................11
SingleSystemwithExternalBypassPanel..........................................................12
TurnintoExternalMaintenanceBypass....................................................................12
TurnintoNormalOperationfromExternalMaintenanceBypass...............................13
PerformaTotalPowerOff..........................................................................................14
PerformaRestart.......................................................................................................14
ParallelSystem.............................................................................................................15
TurnintoExternalMaintenanceBypass....................................................................15
TurnintoNormalOperationfromExternalMaintenanceBypass...............................16
PerformaTotalPowerOff..........................................................................................17
PerformaRestart.......................................................................................................17
IsolateoneUPSinaParallelSystem.........................................................................18
TurntheIsolatedUPSintoNormalOperation............................................................18
SingleandParallelSystems.....................................................................................19
TurnLoadoff/onviatheDisplayInterface.................................................................19
TurnLoadOff–DisconnecttheUPSOutputtotheLoadEquipment........................19
TurnLoadOn–ConnecttheUPSOutputtotheLoadEquipment.............................20
ViewtheStatusScreens............................................................................................20
ViewLogging.............................................................................................................22
ViewStatistics...........................................................................................................23
UsetheDiagsScreen................................................................................................24
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Conguration....................................................................................................................25
Settings...........................................................................................................................25
ChangetheClock,theAlarmThresholds,andtheDustFilterStatus........................25
Clock.........................................................................................................................26
DustFilter..................................................................................................................27
AlarmThresholds......................................................................................................28
ChangetheBeeperSetup,theContrast,andtheLanguage......................................29
Maintenance......................................................................................................................30
PartsReplacement......................................................................................................30
DetermineifyouNeedaReplacementPart...............................................................30
ReturnPartstoAPC..................................................................................................30
RemovetheFrontPanel............................................................................................31
InstalltheFrontPanel................................................................................................32
StoretheBatteriesandtheUPSSystem....................................................................32
ReplaceaNetworkManagementCard.......................................................................34
Install/replaceaDustFilter.......................................................................................35
ReplaceaBatteryModule..........................................................................................37
Troubleshooting..............................................................................................................42
StatusandAlarmMessages.....................................................................................42
DisplayMessages......................................................................................................42
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AboutthisManual

ThismanualisintendedfortheuseroftheSmart-UPS andinstructions,givesanintroductiontothedisplayinterface,andprovidesinformationonoperation,load connection,partsreplacement,troubleshooting,totalpoweroffandrestart.
Note:MainlygraphicsofSmart-UPSVTproductswithbuilt-inbatteriesareshowninthis manual,butthemanualisintendedforusersofoneormoreunitswithintheSmart-UPSVT series.Mostillustrationsshow523mmenclosuresbutapplytobothenclosuresizes.Any differencesbetweentheenclosuresizeswillbeaddressedinthemanual.
®
VTseries.Itreferstoimportantsafetywarnings
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1

Safety

WARNING:AllsafetyinstructionsintheSafetySheet(990-2822)mustberead, understoodandfollowedpriortohandling/usingthesystem.Failuretodosocould resultinequipmentdamage,seriousinjury,ordeath.
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe proceduresdescribedunder“Operation“and“Maintenance“.
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Overview

UserInterface

ThefourLEDstotheleftofthedisplayindicatetheoperationalstatusoftheUPS.Thevenavigation keystotherightareusedtoselectandopenmenuitems,toaccessinformation,changesystemparameters, andtogetcontext-sensitivehelp.
ALOADON
B
ONBATT
CBYPASS
D
FAULT
E
LCDSCREEN
F
UPANDDOWN NA VIGA TIONKEYS
HELPKEY
G
HENTERKEY
I
ESCKEY
WhenthegreenLEDislit,theUPSprovidespowertotheloadequipment.
WhentheyellowLEDislit,powerowsfromthebatteriestotheload.
WhentheyellowLEDislit,powertotheloadissuppliedthroughbypass.
WhentheredLEDislit,afaultconditionexists.
Displaysalarms,statusdata,instructionalhelp,andcongurationitems.
Usedtoscrollthroughandselectmenuitems.
Openscontext-sensitivehelp.
Opensmenuitemsandconrmschangestothesystemparameters.
Returnstothepreviousscreendisplayed.
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DisplayInterface

TheOverviewScreenisthemainentrancestotheuserfunctionsofthedisplayinterface.TheUP/DOWN navigationkeystakeyoufromonescreentoanother.
TheENTERkeytakesyoufromtheOverviewScreentotheMainScreen.
FromtheMainScreenitispossibletocommand,congure,andmonitorthesystemthroughthesubmenu screens:Control,Status,Setup,LCM,Logging,Display,Diags,andHelp(see“MenuTree“).The selectorarrow(→)iscontrolledbytheUP/DOWNnavigationkeys.Thearrowmarkstheitemyou mayopenbypressingENTER.
OverviewScreen
Press
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
MainScreen
→ControlLogging
Press
StatusDisplay SetupDiags LCMHelp
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MenuTree

Caution:Thedisplayprovidesaccesstomorefunctionsthandescribedinthismanual. ThosefunctionsshouldnotbeaccessedwithouttheassistanceofAPCCustomerSupportin ordertoavoidunwantedloadimpacts.ForAPCWorld-WideCustomerSupport,referto thebackcoverofthismanual.Ifyoubyaccidentgobeyondthefunctionsdescribed,press ESCtoreturntopreviousscreens.
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Themenutreeprovidesaquickoverviewofthefunctionsandviewsyoumayaccess.
ControlTurnLoadOff/On
UPSinto/outofBypass
OverviewScreen
Chrgxxx% Loadxxx% xxxVinxxxV out xxHz Runtime:xxhr
Control Status Setup LCM
Logging Display Diags Help
Status
Setup
LCM
VinVbypVoutDustlter
linlbyplout
kW&kV A
FrequenciesLoad
Load&Bat&RuntimeShutdownRuntime
BatAmpHr/UPSTempDefault
AlarmThresholds
ParallelstatusAlarms
Settings
LifeCycleMonitoring
System
Clock
Other
LCMAlarmsPending
LCMContactInfo
LCMAlarmSettings
Resetdust lter
Par. redund.
MainMenu Screen
LoggingLoggingMenu
DisplayDisplaySetup
DiagsFaultsandDiagnosticsQ3ExternalBypSW
SystemInformationStatusfromMBP
SwitchStatus
RawStatusData
Help
ViewLog
ViewStatistics
Int.mechByp.SW
Onanyscreen andanyline,press?
forcontext sensitivehelp
Language
Contrast
Beep. Setup
Display FW
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Operation

WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe operationproceduresdescribedinthischapter .

Modes

TheUPShasdifferentoperationmodes.IftheinstallationincludesaMaintenanceBypassPanel(MBP), anexternalmaintenancebypassoperationmodewillalsobeavailable.
NormalOperation
TheUPSconvertsutility/mainspowertoconditionedpowerfortheconnectedload.
BatteryOperation
TheUPSprovidespowertotheconnectedloadfromitsinternaland(ifavailable)externalbatteriesfor aniteperiod.TheUPStransferstobatteryoperationifthesupplyofutility/mainspowerfails,oris outsidethepre-denedlimits.
InternalBypassOperation
Internalbypasskeepstheloadsuppliedwithutility/mainspowerduringmaintenanceoftheUPSpower sections.Ininternalbypassoperation,utility/mainspowerissentdirectlytotheconnectedloadbypassing allinternalUPSfunctionsandlters.Batteryback-upisnotavailableininternalbypassoperationeven thoughthebatteriesareinplace.
ExternalMaintenanceBypassOperation
TheUPScanbeconnectedtoanoptionalexternalMBP.Whenactivated,thispanelbypassestheentire UPSenclosure,feedingutility/mainspowerdirectlytotheload.AnactivatedexternalMBPcompletely isolatestheUPSandallowsmaintenancetobeperformed.AnexternalMBPismandatoryiftheUPS isrunninginparallel.

OptionalParallelOperation

TheconnectedloadispoweredbymultipleUPSunitstoincreasesystemredundancyortoincreasepower. Theinternalmechanicalbypassleverisnotavailable.
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SingleSystemwithoutExternalBypassPanel

WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe operationproceduresdescribedinthischapter .

TurnintoInternalBypass

WARNING:Inbypassoperationthebatteriesarestillpowered.Ifatotalpower offisrequired,theloadmustbeoff,andthebatteriesmustbepulledouttothered disconnectline,seethesection“PerformaTotalPowerOff“.
Caution:TheloadisnotprotectedbytheUPSandthepowerisnotconditionedwhenthe
internalmechanicalbypassleverisactivated
Note:Thisprocedureisnotapplicabletoparallelsystemsastheinternalmechanicalbypass leverisunavailable.
1.IftheUPSisrunningandcontrollablethrough
thedisplay,carryoutsteps2-5.Ifnot,go directlytostep6.
2.FromtheOverviewScreen,pressENTER.
3.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
4.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Use
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
→ControlLogging
StatusDisplay SetupDiags LCMHelp
→UPSintoBypass
DoSelftest SimulatePowerFail StartRuntimeCal
Press
Press
Press
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5.GotoYES,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
6.CheckthattheUPSisinbypass.Thegreen
(LOADON)andtheyellow(BYPASS)LEDs areilluminated.
WARNING:Forsafetyreasons, onlyqualiedpersonnelisallowed toperformthefollowingsteps.
7.RemovethefrontpanelfromtheUPS(see
“RemovetheFrontPanel“).
8.Turntheinternalmechanicalbypasslever
upwardstoactivateit.Theloadwillnowbe supporteddirectlybyutility/mainspower.
Use
Confirm: UPSintoBypass NO,ABORT
→YES,UPSintoBypass
Press
9.Reinstallthefrontpanel.

TurnintoNormalOperation

Caution:NeverattempttoswitchbacktheUPSintonormaloperationtillyouhaveveried thattherearenointernalUPSfaults.
1.CheckthattheUPSisinbypass.Thegreen(LOADON)andtheyellow(BYP ASS)LEDsare
illuminated.
2.Turnthemechanicalbypassleverdownwardsintoahorizontalpositiontodeactivatetheinternal
bypassoperation.
3.IftheUPShasnotreturnedtonormaloperation:PressESCtoreturntothepreviousmenusand
turnoutofbypassfromthedisplayviaControl>UPSoutofbypass>Y es,UPSoutofbypass.
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4.CheckthattheUPSisinnormaloperation.Theyellow(BYPASS)LEDturnsoffandthegreen
10/100Base-T
Probe
AP9619NetworkManagementCardEM
Reset
Output
Pwr
Zone
10/100
ON
OFF
3
4
5
6
A
B
B
C
(LOADON)LEDremainsilluminated.

PerformaT otalPowerOff

Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
A
B
C
Mainsbreaker
UPS
XREnclosure
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromthedisplayviaControl>T urnLoadOff>Y es,Turn
LoadOff.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
4.FromtheUPS:Disconnectthebatteries(ifavailable)bypullingthemouttothereddisconnect
lineshownoneachbatteryunit.
5.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.
6.Settheutility/mainsbreakertopositionOFForLOCKED-OUT.IftheUPShasdualutility/mains
supply,setbothsuppliestopositionOFForLOCKED-OUT .
WARNING:Thelockoutproceduresattheutility/mainsbreakermustbefollowed. Ifnecessary,installapadlock.
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Note:FordetailsonhowtoremoveBatteryLocks(ifavailable)(seethesection“Replacea BatteryModule“andhereunder“RemoveandInstallBatteryLocks“).

PerformaRestart

WARNING:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipment mayrestarttheUPS.
1.Settheutility/mainsbreakertopositionON.2.IfyourinstallationincludesanXRBattery
EnclosurewithaDCdisconnectswitch,setthe DCdisconnectswitchtopositionON.
Note:W aitapproximately30 secondsforthesystemtobootup andcarryoutaselftest.
Aftersystemboot-up,thedisplaywillautomatically askyoutoconrm/selectvoltageandfrequencyas showninthefollowing.
3.WhentheConrmV oltagepromptappearson
thescreen,gotothedesiredvoltageusingthe UP/DOWNnavigationkeysandpressENTER.
4.WhenthepromptApplyloadappears,goto
YesusingtheUP/DOWNnavigationkeysand pressENTERifyouwanttheUPStoprovidea loadoutputnow.(IfyoudonotwantaUPSload outputatthispoint,gotoNo).
5.Thegreen(LOADON)LEDisnowlit.Press
ESCtwotimesandthedisplaywillreturntothe OverviewScreen.
Voltageconrmation.Atrestart,thedisplaywill promptyouthroughthefollowingscreens:
Use
Use
Use
ConfirmVoltage Use400V
→Yes,use400V
No,selectanother
Applyload
→Yes
No
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
Press
Press
Press
Note:TheUPSisnowreadytosupporttheload.
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Note:
Theauto-detectiononfrequencyhasbeenimprovedinrmwareversion5.1andhigherfor theSmart-UPSVTsingleunits(withparallelcapability).Auto-detectiononfrequencyisan optionintheSetupmenu(inalignmentwiththevalues50Hzand60Hz)butalsoafeature wherebyasingleUPSsystemdetectstheinputfrequencyinasystemstart-up.
IftheUPSsystemduringastart-updetectsaninputfrequencydifferentfromwhatisalready set,thentheuserwillbeaskedtochoosethedetectedfrequency.Thesystemwillnotchange frequencybyitself.Forsafetyreasons,theinputfrequencycanonlybechangedbytheuser. Theauto-detectiononfrequency-featureisonlyapplicableinasinglesystemstart-up.Ifa problemoccurscallAPCCustomerSupport(seethebackcoverofthismanual).

SingleSystemwithExternalBypassPanel

WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe operationproceduresdescribedinthischapter .

TurnintoExternalMaintenanceBypass

WARNING:Inbypassoperationthebatteriesarestillpowered.Ifatotalpower offisrequired,theloadmustbeoff,andthebatteriesmustbepulledouttothered disconnectline(see“PerformaT otalPowerOff“inthischapter).
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Use
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
→ControlLogging
StatusDisplay SetupDiags LCMHelp
→UPSintoBypass
DoSelftest SimulatePowerFail StartRuntimeCal
Press
Press
Press
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4.GotoYes,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Use
Confirm: UPSintoBypass NO,ABORT
→YES,UPSintoBypass
Press
5.FromtheexternalMaintenanceBypassPanel
(MBP):Turnthebypassswitch(Q3)toposition “|”(ON).
7.IfyouneedtoturntheUPScompletelyOFF:
FromtheexternalMBP:Turntheinputswitch (Q1)toposition“O”(OFF).
9.FromtheUPS:Disconnectthebatteries(if
available)bypullingthemouttothered disconnectlineshownoneachbatteryunit.
6.FromtheexternalMBP:Turntheoutputswitch
(Q2)toposition“O”(OFF).Nowtheloadisnot supportedbytheUPS.
Note:Note!Ifyouneedtoturnthe UPScompletelyOFF,proceedwith steps7–11.
8.FromtheXREnclosure(s)(ifavailable):Setthe
DCdisconnectswitch(es)topositionOFF.
10.FromtheXREnclosure(s)(ifavailable):
Disconnectthebatteriesbypullingthemoutto thereddisconnectlineshownoneachbattery unit.

TurnintoNormalOperationfromExternalMaintenanceBypass

Caution:NeverattempttoswitchbacktheUPSintonormaloperationtillyouhaveveried thattherearenointernalUPSfaults.
1.IftheUPShasbeencompletelyturnedOFF,proceedwithsteps2–10.IftheUPShasnotbeen
completelyturnedOFF ,proceedwithsteps6–10.
2.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
3.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
4.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
5.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
6.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“|”(ON).Nowtheloadis
supportedbytheUPS.
7.FromtheUPS:Checkthattheyellow(BYP ASS)LEDisilluminatedandthegreen(LOADON)
LEDisilluminated.
8.FromtheexternalMBP:Turnthebypassswitch(Q3)toposition“O”(OFF).
9.IftheUPShasnotreturnedtonormal:FromtheUPS:Turnoutofbypassfromthedisplayvia
Control>UPSoutofbypass>Yes,UPSoutofbypass.
10.FromtheUPS:CheckthattheUPSisinnormaloperation.Theyellow(BYP ASS)LEDturnsoff
andthegreen(LOADON)LEDremainsilluminated.
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PerformaT otalPowerOff

Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromthedisplayviaControl>T urnLoadOff>Y es,Turn
LoadOff.
3.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“O”(OFF).
4.FromtheexternalMBP:Turntheinputswitch(Q1)toposition“O”(OFF).
5.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitchtopositionOFF.
6.FromtheUPS:Disconnectthebatteries(ifavailable)bypullingthemouttothereddisconnect
lineshownoneachbatteryunit.
7.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.

PerformaRestart

Note:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipmentmayrestart theUPS.
1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turntheinputswitch(Q1)toposition“|”(ON).
5.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“|”(ON).
6.FromtheUPS:TurnloadONfromthedisplayviaControl>TurnLoadOn>Y es,T urn
LoadOn.
7.CheckthattheloadisON.
Note:TheUPSisnowreadytosupporttheload.
Note:Theauto-detectiononfrequencyhasbeenimprovedinrmwareversion5.1and
higherfortheSmart-UPSVTsingleunits(withparallelcapability).Auto-detectionon frequencyisanoptionintheSetupmenu(inalignmentwiththevalues50Hzand60Hz)but alsoafeaturewherebyasingleUPSsystemdetectstheinputfrequencyinasystemstart-up.
IftheUPSsystemduringastart-updetectsaninputfrequencydifferentfromwhatisalready set,thentheuserwillbeaskedtochoosethedetectedfrequency.Thesystemwillnotchange frequencybyitself.Forsafetyreasons,theinputfrequencycanonlybechangedbytheuser. Theauto-detectiononfrequency-featureisonlyapplicableinasinglesystemstart-up.Ifa problemoccurscallAPCCustomerSupport(seethebackcoverofthismanual).
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ParallelSystem

WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe operationproceduresdescribedinthischapter .
WARNING:ParallelOperationisnotavailablewhenthesystemissetupfor3–wire operation,whichonlyappliestoJapanesesystems.

TurnintoExternalMaintenanceBypass

WARNING:Inbypassoperationthebatteriesarestillcharged.Ifatotalpoweroffis required,theloadmustbeoffandthebatteriesmustbepulledouttothereddisconnect line(see“PerformaT otalPowerOff“inthischapter).
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
4.GotoYES,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Use
Use
Use
Use
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
→ControlLogging
StatusDisplay SetupDiags LCMHelp
→UPSintoBypass
DoSelftest SimulatePowerFail StartRuntimeCal
Confirm: UPSintoBypass NO,ABORT
→YES,UPSintoBypass
Press
Press
Press
Press
5.FromtheUPS:CheckthatallUPSunitsare
inbypassoneachofthedisplays.Theyellow bypassLEDisilluminatedoneachUPSunit.
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6.FromtheexternalMaintenanceBypassPanel
(MBP):Checkthatthebypasslampindicator (H3)isilluminatedatQ3.
15
7.FromtheexternalMBP:Turnthebypassswitch
(Q3)toposition“|”(ON).
8.FromtheexternalMBP:Checkthatthelamp
indicatoroftheoutputisolationbreaker(H4)at Q4isilluminated.
9.FromtheexternalMBP:Turntheoutput
isolationbreaker(Q4)toposition“O”(OFF). TheUPSisnowinexternalmaintenancebypass withthebatteriesstillpowered.Note!Ifyou needtoturntheUPSunitscompletelyOFF , proceedwithsteps11–18.
Note:Note!Ifyouneedtoturnthe UPSunitscompletelyOFF,proceed withsteps11–18.
11.FromtheexternalMBP:Checkthatallthe
outputlamps(H2a,H2b,H2c)forQ2are illuminated.
13.FromtheexternalMBP:turnallinputswitches
(Q5)(ifavailable)toposition“O”(OFF).
15.FromtheXREnclosure(s)(ifavailable):Set
theDCdisconnectswitch(es)topositionOFF.
17.FromtheXREnclosure(s)(ifavailable):
Disconnectthebatteriesbypullingthemoutto thereddisconnectlineshownoneachbattery unit.
10.FromtheUPS:TurnOFFeachUPSunitfrom
thedisplayviaControl>T urnLoadOff>Y es, TurnLoadOff.
12.FromtheexternalMBP:Turnalloutput
switches(Q2)toposition“O”(OFF).
14.FromtheexternalMBP:Turnallinputswitches
(Q1)toposition“O”(OFF).
16.FromtheUPS:Disconnectthebatteries(if
available)bypullingthemouttothered disconnectlineshownoneachbatteryunit.
18.De-energizeallUPSinputs.

TurnintoNormalOperationfromExternalMaintenanceBypass

Caution:NeverattempttoturntheUPSintonormaloperationtillyouhaveveriedthat therearenointernalUPSfaults.
1.IftheUPSunitshavebeencompletelyturnedOFF ,proceedwithsteps2–16.IftheUPSunits
havenotbeencompletelyturnedOFF,proceedwithstep13–16.
2.FromtheUPS:Connectthebatteries(ifavailable)ineachUPSbypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):ConnectthebatteriesineachUPSbypushingthemin.
4.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
5.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“|”(ON).
6.FromtheexternalMBP:Checkthatallthebypassinputlamps(H5)atQ5(ifavailable)are
illuminated.
7.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“|”(ON).
8.FromtheexternalMBP:Checkthatalltheoutputlamps(H2)forQ2areilluminated.
9.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“|”(ON).Thelampindicatorof
theoutputisolationbreaker(Q4)isstillilluminated.
10.FromtheUPS:TurnONallUPSunitsfromeachdisplayviaControl>TurnLoadON>Yes,
TurnLoadON.ThegreenonlineLEDsareilluminatedoneachUPSunit.
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11.FromtheexternalMBP:Checkthatalltheoutputlamps(H2)forQ2arenotilluminatedandthat
allthebypassinputlamps(H5)atQ5(ifavailable)arenotilluminated.
12.FromtheUPS:TurntheUPSunitsintobypassfromoneUPSdisplayviaControl>UPSinto
bypass>Yes,UPSintobypass.CheckthattheUPSunitsareinbypass.Thegreen(LOADON) andtheyellow(BYP ASS)LEDsareilluminated.
13.FromtheexternalMBP:Checkthatthelampindicatoroftheoutputisolationbreaker(Q4)
isilluminated.
14.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“|”(ON).Nowthe
lampsH3+H4areilluminated.
15.FromtheexternalMBP:Turnthebypassswitch(Q3)toposition“O”(OFF).Thelampindicator
oftheoutputisolationbreaker(H4)forQ4isnotilluminated,butthebypasslamp(H3)forQ3 isilluminated,untiltheUPSisrunninginnormaloperation.
16.FromtheUPS:TurntheUPSunitsoutofbypassfromthedisplayviaControl>UPSoutof
bypass>Y es,UPSoutofbypass.

PerformaT otalPowerOff

Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromeachoftheUPSdisplaysviaControl>T urnLoadOff>
Yes,TurnLoadOff.
3.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“O”(OFF).
4.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“O”(OFF).
5.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“O”(OFF)
6.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
7.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“O”(OFF).
8.FromtheUPS:DisconnectthebatteriesintheUPSunitsbypullingthemouttothereddisconnect
lineshownonbeachbatteryunit.
9.FromtheXREnclosure(s)(ifavailable):DisconnectthebatteriesontheUPSunitsbypulling
themouttothereddisconnectlineshownoneachbatteryunit.
10.De-energizeallUPSinputs.

PerformaRestart

WARNING:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipment mayrestarttheUPSsystem.
1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“|(ON).
5.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“|”(ON).
6.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“|”(ON).
7.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“|”(ON).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
17
8.FromtheUPS:TurnloadONfromthedisplayofeachUPSviaControl>T urnLoadOn>
Yes,TurnLoadOn.
9.CheckthattheloadisON.
Note:TheUPSsystemisnowreadytosupporttheload.

IsolateoneUPSinaParallelSystem

1.FromtheUPS:FromtheMainscreenselectStatusandscrolldowntoStatusofactual
redundancy:n+inordertocheckthattheremainingUPS(s)willbeabletosupporttheload
whenoneUPSisisolated.
2.FromtheUPS:TurnloadOFF(fromthedisplayontheUPStobeisolated)viaControl>Turn
LoadOff>Yes,TurnLoadOff.
3.FromtheexternalMBP:Checkthattheoutputlamp(H2)forQ2(oftheUPStobeisolated)
isilluminated.
4.FromtheexternalMBP:Turntheoutputswitch(Q2)(oftheUPStobeisolated)toposition
“O”(OFF).
5.FromtheexternalMBP:Checkthatthebypassinputlamp(H5)atQ5(ifavailable)isilluminated.
6.FromtheexternalMBP:Turnthebypassinputswitch(Q5)(ifavailable)toposition“O”(OFF).
7.FromtheexternalMBP:Turntheinputswitch(Q1)(oftheUPStobeisolated)toposition“O”
(OFF).
8.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
9.FromtheUPS:Disconnectthebatteries(ifavailable)intheUPStobeisolatedbypullingthemout
tothereddisconnectlineshownoneachbatteryunit.
10.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.

TurntheIsolatedUPSintoNormalOperation

1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turntheinputswitch(Q1)(oftheUPStobeturnedintonormal
operation)toposition“|”(ON).
5.FromtheexternalMBP:Checkthatthebypassinputlamp(H5)atQ5(ifavailable)isilluminated.
6.FromtheexternalMBP:Turnthebypassinputswitch(Q5)(ifavailable)toposition“|”(ON).
7.FromtheexternalMBP:Checkthattheoutputlamp(H2)forQ2(oftheUPStobeturnedinto
normaloperation)isilluminated.
8.FromtheexternalMBP:Turntheoutputswitch(Q2)(oftheUPStobeturnedintonormal
operation)toposition“|”(ON).
9.FromtheUPS:TurnloadON(fromthedisplayontheUPStobeturnedintonormaloperation)via
Control>TurnLoadon>Y es,turnLoadon.
10.FromtheUPS:PressESCtwotimestogetbacktotheOverviewScreen.
11.FromtheUPS:OneachOverviewScreen,checkthattheloadpercentageoftheUPSunits
isapproximatelythesame.
18
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

SingleandParallelSystems

TurnLoadoff/onviatheDisplayInterface

WARNING:Warning:DisconnectingtheUPSoutputtotheloaddoesNOTde-energize theUPS!Alwaysfollowthetotalpoweroffprocedureintherespectivechaptersifyou needtode-energizetheUPSinemergencysituations.

TurnLoadOff–DisconnecttheUPSOutputtotheLoadEquipment

1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoT urnLoadOFFbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
Use
→ControlLogging
StatusDisplay SetupDiags LCMHelp
Use
→TurnLoadOff
Press
Press
Press
4.GotoYES,T urnLoadOFFbyusingthe
UP/DOWNnavigationkeysandpressENTER.
5.IftheUPSisrunninginparalleloperationthis
proceduremustbecarriedoutoneachUPS.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
Use
Confirm: TurnLoadOFF NO,ABORT
→YES,TurnLoadOFF
Press
19

TurnLoadOn–ConnecttheUPSOutputtotheLoadEquipment

1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoY es,TurnLoadONbyusingthe
UP/DOWNnavigationkeysandpressENTER.
4.GotoTurnLoadONbyusingtheUP/DOWN
navigationkeysandpressENTER.
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
Use
Use
Use
→ControlLogging
StatusDisplay SetupDiags LCMHelp
→TurnLoadOn
Confirm: TurnLoadOFF NO,ABORT
→YES,TurnLoadON
Press
Press
Press
Press
5.IftheUPSisrunninginparalleloperationthis
proceduremustbecarriedoutoneachUPS.

ViewtheStatusScreens

1.FromtheOverviewScreen,pressENTER.
2.GotoStatusbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
ControlLogging
→StatusDisplay
SetupDiags LCMHelp
Press
Press
20
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
3.UsetheUP/DOWNkeystogothroughthe
belowparametersandpresstheESCkeyto returntothepreviousmenus.
View
V oltageonallphasesUtility/mainsvoltage(V),bypassvoltage(V),and
CurrentonallphasesUtility/mainscurrent(A),bypasscurrent(A),andoutput
kV AandkWApparentpower(kV A)andrealpower(kW)generated
FrequenciesUtility/mainsfrequency,bypassfrequency,andoutput
LoadandbatteriesLoad:PercentageoftheloadinrelationtothetotalUPS
BatVoltageShowseitherthepositiveornegativehalfofthebattery
BatCap
BatteriesBatAmpHr:Batterycapacity,includingbothexternal
AlarmthresholdsLoad:Analarmwillbesetwhentheloadisabovethe
ParallelStatusLocalUPSisslave/master:
ParloadStatusKV AandKW:Totalapparentpower(kVA)andreal
ParallelOperationModeTheparalleloperationmodecanbeoff,loadon,
Parameters
outputvoltage(V)foreachphase.
current(A)foreachphase.
bytheUPSandtheconnectedload.
frequencyinHertz(Hz).
capacity.
voltage(thelowervalueofthetwowillappear).
Percentagechargeonthebatteriesinrelationtothetotal batterycapacity. Runtime:Thepredictedruntimeatthepresentload.
andinternalbatteries.UPSTemp:Thehighestexternal batterytemperature.
thresholdlevel. Runtime:Analarmwillbesetwhentheruntimeis belowthethresholdlevel.
#ofUPSsOK:IndicatesthenumberofparallelUPS unitsthatisOK #ofUPSsfail:IndicatesthenumberofparallelUPS thathasfailed.
power(kW)generatedbytheparallelUPSunitsandthe connectedload. Parredundancy:n+1,analarmwillbesetifthe redundancylevelisbelowthethresholdlevel.
requestedbypass,inbypassduetofaultormaintenance.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
21

ViewLogging

Viewthe100mostrecentUPSlogevents,andviewtheloggeddetailsoftheevents,suchasdate,timeof occurrence,andeventnumber.
1.FromtheOverviewScreen,pressENTER.
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
2.GotoLoggingbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoViewLogbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Control→Logging StatusDisplay SetupDiags LCMHelp
Use
→Viewlog
Clearlog Viewstatistics
Press
Press
Press
4.GotoOnLinebyusingtheUP/DOWN
navigationkeysandpressENTER.
5.Thetoplinestatesdate,time,andeventnumber.
Lines2,3,and4arepartoftheeventlist.To viewtheentirelist:UsetheUP/DOWNkeysto gothroughthelogeventsandpressENTERto getadetaileddescriptionofaparticularevent.
Use
24-Sep15:06:48#15 MainsoutofRange
→OnLine
LoggingScreen(example)
Press
22
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

ViewStatistics

Viewthestatisticsontheoperationmodechanges,theinvertertime,andthedurationofbatteryoperation.
1.FromtheOverviewScreen,pressENTER.
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
2.GotoLoggingbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoViewStatisticsbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Control→Logging StatusDisplay SetupDiags LCMHelp
Use
Viewlog Clearlog
→Viewstatistics
Press
Press
Press
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
23

UsetheDiagsScreen

Viewtroubleshootinginformation
1.FromtheOverviewScreen,pressENTER.
2.GotoDiagsbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoFault&Diagnosticsbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Press
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
Use
Use
ControlLogging StatusDisplay Setup→Diags LCMHelp
→Fault&Diagnostics
SystemInformation Switchstatus RawStatusData
Press
Press
Note:FormoredetailsontheFaultandDiagnosticsscreens,seethesection
“Troubleshooting“.
24
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
Conguration

Settings

ChangetheClock,theAlarmThresholds,andtheDustFilterStatus
Dustlter
Resetdustlter
Load
Overview Screen
Chrgxxx% Loadxxx% xxxVinxxxV out xxHz Runtimexxhr
Control Status Setup LCM
MainMenuScreen
Logging Display Diags Help
Shutdown
Default
System
Alarms
Clock
Other
Setup
Settings
Runtime
Par.redund.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
25

Clock

TheClockmenuchangesthedateandtheclocksettingsandittime-stampseventsintheeventlog.To avoidinaccuracies,changetheclock-settingatdaylight-savingtime.
1.FromtheOverviewScreen,pressENTER.
Press
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
2.GotoSetupbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoClockbyusingtheUP/DOWNnavigation
keysandpressENTER.
Use
Use
ControlLogging StatusDisplay
→SetupDiags
LCMHelp
Settings: ShutdownAlarms Default→Clock SystemOther
Press
Press
4.PressENTER.
5.Thedayisnowactive.UsetheUP/DOWN
navigationkeystosetthedateandpress ENTER.
6.Themonthisnowactive.UsetheUP/DOWN
navigationkeystosetthemonth,pressENTER anddothesametosettheyear,andpress
ENTER.
Press
→Date:24-Sep-2010
Time:13:45:51
Use
→Date:24-Sep-2010
Time:13:28:00
Use
→Date:24-Sep-2010
Time:13:28:00
Press
Press
26
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
7.PresstheDOWNnavigationkeytoactivatethe
Timeline.
8.TheproceduretochangetheTimefeaturesis
thesameasdescribedfordate,month,andyear.

DustFilter

Note:WhenadustlterisinstalledforthersttimeorwhenaUPSisinstalledwithfactory pre-installeddustlter,thenthedustltersurveillanceshouldbeenabled.Theparameters areHigh,Medium,orLow.AHighparameterselectionisforheavydustenvironments andwillprompttheusertoreplacethedustlterafter90days.AMediumparameter selectionwillprompttheusertoreplacethedustlterafter120daysandaLowparameter selectionwillprompttheusertoreplacethedustlterafter150days.Apre-warningwill appearvedaysbeforetheltermustbereplaced.Ifalterneedsreplacement,(whenthe existinglterislledwithdustandanalarmhasbeeninitiated)thenyoumustreplacethe lterandmakesurethattheResetdustltersettingissettoY es.Firmwareupgradeor enablingthedustltersurveillanceisnotapplicableforUPSmodelswhichdonothavethe capabilityofrunninginparallel.
Use
Date:24-Sep-2010
→Time:13:28:00
Press
Press
1.FromtheOverviewScreen,pressENTER.
2.GotoSetupbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoSystembyusingtheUP/DOWN
navigationkeysandpressENTER.
Press
Chrgxxx% Loadxxx% xxxVinxxxVoutxxHz Runtime:xxhrxxmin
Use
Use
ControlLogging StatusDisplay
→SetupDiags
LCMHelp
Settings: ShutdownAlarms DefaultClock
→SystemOther
Press
Press
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
27
4.GotoDustlterbyusingtheUP/DOWN
navigationkeysandpressENTER.
5.GotoDustlter:High,Medium,LoworOff
byusingtheUP/DOWNnavigationkeysand pressENTER.
Use
UPS#:xx↑ #ofUPSs:x0x MBPboard:xx
→DustfilterOff↓
Press
Note:Thedefaultsetting ofthedustlteralarmis “off”.Bychoosingoneofthe threeparameters(“High”, “Medium”,or“Low”)thedust ltersurveillanceisautomatically turnedon.
Use
UPS#:xx↑ #ofUPSs:xx MBPboard:xx
→DustfilterHigh↓
Press
6.Resetthedustltersurveillance:Carryoutsteps
1–3aboveandthenproceedwiththebelow steps.
7.GotoResetdustlbyusingtheUP/DOWN
navigationkeysandpressENTER.
8.GotoResetdustl:Yesbyusingthe
UP/DOWNnavigationkeys,andpress ENTER.Note!ThemenuwillfallbacktoNo
afterafewseconds.Nowtheltertimerisreset.
Note:Thedustltersurveillance mustberesetaftereverydustlter replacementinorderfortheUPS systemtoknowwhenthelter needstobereplacedagain.
Use
→Resetdustfil:No
Use
↕Resetdustfil:Yes↑
Press
Press

AlarmThresholds

TheprocedureforchangingtheAlarmthresholdsisthesameasdescribedundertheClockchanges. Beawareofthebelownotes.
Note:Iftheloadlevelexceedsthepre-programmedthreshold,theUPSwilldisplaya warning.
28
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
Note:Redundancy:Thestateofredundancythatwilltriggeranalarm.Choicesare:
•N+0–Thepowerrequirementexceedstheredundancylimit:Redundancyisnotavailable.
•N+1–Thepowerrequirementdoesnotutilizethelastunit:Redundancyisavailable.
•N+2–Thepowerrequirementdoesnotutilizethelasttwounits:Redundancyisavailable.
•N+3–Thepowerrequirementdoesnotutilizethelastthreeunits:Redundancyis available.

ChangetheBeeperSetup,theContrast,andtheLanguage

OverviewScreen
Chrgxxx% Loadxxx% xxxVinxxxV out xxHz Runtimexxhr
Control Status Setup LCM
Logging Display Diags Help
Display
Displaysetup
Beepersetup
Contrast
Language
MainMenuScreen
WorkyourwaythroughthemenuscreensandmakeyourchangeswiththeUP/DOWNandthe ENTERkeysasdescribedfortheClockandtheAlarmsintheSettingsmenu.
TheBeepersetup
IntheBeepersetupyoucanchoosebetweenthefollowingoptions:
Never:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsonly.
PwrFail+30:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsandat
utility/mainsorbypasserrors.Thebeeperwillonlysoundifthefaulthasbeenpresentformore than30seconds.
PwrFail:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsandatutility/mains
orbypasserrors.Thebeeperwillsoundimmediatelywhentheerrorisoccurring.
LOWBATT:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsatutility/mains
orbypasserrors,atpowerfailures,andatalowbatterylevel(iftheUPSrunsinbatteryoperation).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
29

Maintenance

WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe replacementproceduresdescribedinthischapter .

PartsReplacement

DetermineifyouNeedaReplacementPart

Todetermineifyouneedareplacementpart,contactAPCCustomerSupportandfollowtheprocedure belowsothattheAPCCustomerSupportrepresentativecanassistyoupromptly:
1.Intheeventofamodulefailure,thedisplayinterfacemayshowadditional“faultlist”screens.
Pressanykeytoscrollthroughthesefaultlists,recordtheinformation,andprovideittothe representative.
2.Writedowntheserialnumberoftheunitsothatyouwillhaveiteasilyaccessiblewhenyou
contactAPCCustomerSupport.
3.Ifpossible,callAPCCustomerSupportfromatelephonethatiswithinreachoftheUPSdisplay
interfacesothatyoucangatherandreportadditionalinformationtotherepresentative.
4.Bepreparedtoprovideadetaileddescriptionoftheproblem.Arepresentativewillhelpyousolve
theproblemoverthetelephone,ifpossible,orwillassignaReturnMaterialAuthorization(RMA) numbertoyou.IfamoduleisreturnedtoAPC,thisRMAnumbermustbeclearlyprintedon theoutsideofthepackage.
5.Iftheunitiswithinthewarrantyperiod,repairsorreplacementswillbeperformedfreeofcharge.
Ifitisnotwithinthewarrantyperiod,therewillbeacharge.
6.IftheunitiscoveredbyanAPCservicecontract,havethecontractavailabletoprovide
informationtotherepresentative.

ReturnPartstoAPC

CallAPCCustomerSupporttoobtainanRMAnumber.
ToreturnafailedmoduletoAPC,packthemoduleintheoriginalshippingmaterials,andreturnitby insured,prepaidcarrier.TheAPCCustomerSupportrepresentativewillprovidethedestinationaddress.If younolongerhavetheoriginalshippingmaterials,asktherepresentativeaboutobtaininganewset.Pack themoduleproperlytoavoiddamageintransit.Neverusestyrofoambeadsorotherloosepackaging materialswhenshippingamodule,asthemodulemaysettleintransitandbecomedamaged.Enclose aletterinthepackagewithyourname,RMAnumber,address,acopyofthesalesreceipt,descriptionof theproblem,aphonenumber,andacheckaspayment(ifnecessary).
Note:Damagessustainedintransitarenotcoveredunderwarranty.
30
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

RemovetheFrontPanel

1.Turnthescrewtotherighttotheunlockedposition.
2.PullthetopofthefrontpanelawayfromtheUPS.
3.Liftthefrontpanelfreeofthetwoslotsatthebottomoftheenclosure.
4.Liftthebatterycompartmentcoverfreeofthetwoslotsatthebottomoftheenclosure(only
applicableinJapanesecongurations).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
31

InstalltheFrontPanel

1.Reinstallthefrontpanelbyinsertingthetwotapsatthebottomofthefrontpanel.(ForJapanese
congurations,youmustrstreinstallthebatterycompartmentcoverintothetwoslotsatthe bottomoftheenclosure).
2.Pushthefrontpanelforwarduntilitengagesthelockingdevicesatthetopoftheenclosure.
3.Useascrewdrivertosetthelockmechanismtothelockedposition.

StoretheBatteriesandtheUPSSystem

Note:Thebatterymodulesmustbestoredindoorsandwiththeirprotectivepackagingstill inplace.
Note:Storedbatteriesshouldberechargedatregularintervals,dependingonthestorage temperature:
Ambienttemperature:
-15°Cto40°C/ 5°Fto104°F
RelativeHumidity: 0-95%Non-condensing
Storageplacefreefromvibration, conductivedust,directsunlight,and moisture.
32
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
StorageTemperature
-15°to20°C/5°Fto68°F9months
20°to30°C/68°Fto86°F6months
30°to40°C/86°Fto104°F3months
Caution:Donotstorethebatteriesformorethan12months.
StoretheDustFilter
RechargeInterval
Ambienttemperature: 4°Cto32°C/ 40°Fto90°F
User-ReplaceableParts(onlyQualiedPersonnel)
Part
BatteryModule
NetworkManagementCardwithtemperaturesensor
Dustlterkitforlow,narrow(352mm)UPSenclosures (10,15,and20kVA)
Dustlterkitforlow ,wide(523mm)UPSenclosures (30and40kVA)
Note:APCrecommendsthatawholebatterymodule(fourbatteries)isreplacedatthesame timetoensureoptimalruntime.However,itisonlynecessarytoreplacetwobatteriesatthe sametime.See“DirectionsforReplacement“.
RelativeHumidity: 40%–90%Non-condensing
APCPartNos.
SYBT4
AP9631
SUVTOPT012
SUVTOPT013
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
33
UserInterface(Front)
10/100Base-T
Probe
AP9619NetworkManagementCardEM
!
Reset
Output
Pwr
Zone
10/100
6
1
1
6
1
1
A.NetworkManagementCardwithtemperaturesensor:usedforremotesystemcontroland
monitoring,e-mailnoticationsetc.Forcongurationanduse,refertotheseparateusermanual: NetworkManagementCardwithEnvironmentalMonitor–shippedwiththeUPS.
B.Computer-interfaceportfortheconnectionofcomputerswithAPCPowerchute
®
software.
C.Internalmechanicalbypasslever:usedtobypasstheupstreamutility/mainspoweraroundtheUPS
tosupporttheloaddirectly=internalbypassoperation.Notapplicableinparallelsystems.
D.Serviceport(forAPCmaintenancepersonnelonly).
E.Displayportfortheconnectionofdisplaycommunicationcable.
F.Paralleloperationport.
G.Documentationstorage.
H.Powermodule.

ReplaceaNetworkManagementCard

1.LoosenthetwoTorxscrews(oneoneachsideofthecard).
2.Carefullypulloutthecard.
34
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
3.Installthenewcard.
4.ReattachthetwoTorxscrews.

Install/replaceaDustFilter

Note:DustltersareonlyavailableforthetwolowSmart-UPSVTversionswithout batteries.
Note:Onlygraphicsofthelowandwide(523mm)Smart-UPSVTenclosureareshown,but theproceduresapplytobothenclosuresizes.
WARNING:OnlytrainedpersonnelfamiliarwiththeconstructionoftheUPSmay installandremoveadustlter .
Caution:Thedustltermustbeinstalledinthefrontpanelbykeepingthefrontpanel
onalevelledoor.
Note:Donotreusethelterbycleaningthedustinthelter.
Note:Fornon-parallelversions(forwhichdustltersurveillanceisinapplicable)the
dustltermustbecheckedperiodicallyandiftheltershowsvisiblehighsignsofdust accumulation,itmustbereplaced.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
35
Installation–InsertFilterClips
000000000000
000000
000000
000000
000000
000000000000
000000
000000
000000
000000
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Opentheairlterkitandinsert12clipsinthe
locationsshowninthedrawing.
Installation–InsertDustFilter
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Removethedustonthefrontpanelbyusinga
brushorairblower.Whilecleaningthefront panel,keepthefrontpanelawayfromtheUPS.
3.Insertlterclipsifnotalreadydoneatthispoint.
See“Installation–InsertFilterClips“step2.
4.Pressandslidethelterundereachclipstarting
fromthetopandworkingyourwaydown.
5.Installthefrontpanel.See“InstalltheFront
Panel“.
6.Enablethedustltersurveillance.See“Dust
Filter“.
36
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
Replacement–ReplaceDustFilter
000000000000
000000
000000
000000
000000000000
000000
000000
000000
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Removethelterbyslidingitoutunderthe
clips.Keeptheclipsattachedtotheenclosure.
3.Removethedustonthefrontpanelbyusinga
brushorairblower.Whilecleaningthefront panel,keepthefrontpanelawayfromtheUPS.
4.Takethenewdustlterfromthekit.
5.Insertthenewdustlter.See“Installation–
InsertDustFilter“,fromstep2.
6.Installthefrontpanel.See“InstalltheFront
Panel“.
7.Resetthedustltersurveillance.See“Dust
Filter“,fromstep6.
8.Disposetheoldlterappropriately.

ReplaceaBatteryModule

Generalsafetypriortobatterymodulereplacement
Note:Whenreplacingbatterymodules,replacewithsamepartnumber.
Caution:Batteriesmustbereplacedbyqualiedpersonnelonly.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
37
Caution:
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BA
TTER
YUNIT
Servicingofbatteriesshouldbeperformedorsupervisedbypersonnelknowledgeableof batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
Donotdisposeofbatteryorbatteriesinare.Thebatterymayexplode.
Donotopenormultilatethebatteryorbatteries.Releasedelectrolyteisharmfultotheskin andeyes.Itmaybetoxic.
Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.Thefollowing precautionsshouldbeobservedwhenworkingonbatteries:
•Removewatches,rings,orothermetalobjects.
•Usetoolswithinsulatedhandles.
•Wearrubberglovesandboots.
•Donotlaytoolsormetalpartsontopofbatteries.
•Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
Caution:Usetwopeopletoliftcomponentsweighingbetween18–32kg/40–70lb.
BatteryModule
Onebatterymoduleconsistsoffourbatteryunits(shippingintheenclosures).
4x24kg/4x53lbs
RemoveandInstallBatteryLocks
Ifyoursystemisequippedwithbatterylocks,followthebelowproceduretoremovethebatterylocks.
38
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
1.RemovetheM6screwattachingthebatterylock
6
1
1
6
1
2
totheshelf.
2.Pushthebatterylocktotheleft,pushitupwards
andremove.
3.Usethereverseprocedurefortheinstallationof
batterylocks.
BatteryReplacement
Caution:Batteriesmustbereplacedbyqualiedpersonnelonly“ReplaceaBattery Module“.
DirectionsforReplacement
APCrecommendsthatawholebatterymodule(fourbatteries)isreplacedatthesametimetoensure optimalruntime(seeExample1).However,itisonlynecessarytoreplacetwobatteriesatthesametime accordingtoExample2and3inthebelowtables.
523mm/(20in) Enclosure
Example1
Example2
Example3OldOld
ColumnAColumnBColumnCColumnD
NewNewNewNew
NewNew
OldOld
NewNew
352mm/(14in)EnclosureColumnAColumnB
Example1
Example2
NewNew
NewNew
NewNew
OldOld
OldOld Example3
NewNew
Followthebelowproceduresifyouneedtochangeoraddabatterymodule,e.g.ifyoureceiveadisplay messagereportingabadbattery,orifyouneedtoaddbatteriesforincreasedruntime.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
39
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTER
Y
UNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
Y UNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BA
TTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTER
YUNIT
10/100Base-T
Probe
AP9619NetworkManagementCardEM
!
Reset
Output
Pwr
Zone
10/100
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y UNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
YUNIT
6
1
1
6
1
2
6
1
3
6
1
1
1.Whenremovingbatterymodules,startfromthehighestlevelandworkdown.
2.Holdingthebatteryhandle,gentlypushthebatteryupwardsandpullithalfwayoutofthe
enclosure.Alockmechanismpreventsitfrombeingpulledallthewayout.
3.Toreleasethebatteryfromthelockmechanism,gentlypushthebatteryupwardsagainandpullit
out,whileanotherpersonsupportsthebattery.
Installation
Ifadditionalbatteriesareneededforextraruntime,orifyouinstallbatteryreplacementmodules,be awareofthefollowing:
Caution:DonotinstallbatterymodulesintheUPSuntilyouarereadytopowerupthe system.Disregardingthiscautioncanresultinadeepdischargeofthebatteriesandcause permanentdamage.ThetimebetweenbatteryinstallationandpoweringuptheUPSshould notexceed72hours/threedays.
1.Removepossibleblindplateinfrontofpossibleemptybatteryshelves(savethescrewsforlater
use).
40
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990–2282E-001
2.Installthebatterymoduleinthelowestavailablebay(fouracrossin523mm/(20in)UPSversions,
twoacrossin352mm/(14in)UPSversions).
3.PositionthebatteryunittoslideinbetweenthegroovesandpushitcompletelyintotheUPS
toensureconnection.
Note:Ifaproblemisreported,ensurethatthemodulesinquestionarecorrectlyinstalled.If theproblempersists,seethesection“Troubleshooting”onpage35.
Note:Allowfora24-hourrechargingperiodofthebatteriesaftersystemstart-up.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
41

Troubleshooting

StatusandAlarmMessages

ThissectionliststhestatusandalarmmessagesthattheUPSmightdisplay.Themessagesare listedinalphabeticalorder,andasuggestedcorrectiveactionislistedwitheachalarmmessage tohelpyoutroubleshootproblems.

DisplayMessages

DisplayMessageMeaningCorrectiveAction
AutomaticSelfTestStarted.TheUPShasstarted
pre-programmedbatterytest.
ABusCommunicationFault.Communicationfaultdetectedon
theABus.
ABusTerminationFault.ABusterminationismissing.Checkifterminationispresent.If
BattTemperatureExceededUpper Limit.
Batteryover-voltagewarning.Thebatteryvoltageistoohighand
BypassNotA vailableInput Freq/V oltOutOfRange.
BatteryDischarged.TheUPSisinbatteryoperationand
EmergencyPSUFault.TheredundantEmergencyPower
EPOActivated.TheEmergencyPowerOffswitch
Fanfault.Afanhasfailed.ContactAPCCustomerSupport(see
Int.Mech.BypassSwitchClosed.Theinternalmechanicalswitchgear
Int.Mech.BypassSwitchOpen.Theinternalmechanicalswitchgear
Low-Battery.
LoadIsNoLongerAboveAlarm Threshold.
Thetemperatureofoneormore batteryunitshasexceededthe systemspecications.
thechargerhasbeendeactivated.
Thefrequencyorvoltageisoutof acceptablerangeforbypass.This messageoccurswhentheUPS isonline,andindicatesthatthe bypassmodemaynotbeavailable ifrequired.
thebatterychargeislow.Note: Runtimeislimitedinduration.
SupplyUnit(PSU)isnotworking. TheUPSwillcontinuetowork normally,butthePSUshouldbe replaced.
hasbeenactivated.
isclosed.
isOFF.
TheUPSisinbatteryoperationand thebatterychargeislow.Note: Runtimeislimitedinduration.
Theloadpreviouslyexceededthe alarmthresholdandthesituationhas beencorrectedeitherbecausethe loaddecreasedorthethresholdwas increased.
Nocorrectiveactionisnecessary.
CheckABuswiring.Ifthisdoesnot helpcontactAPC.
thisdoesnothelpcontactAPC.
ContactAPCCustomerSupport(see thebackcover).
ContactAPCCustomerSupport(see thebackcover).
Correcttheinputvoltagetoprovide anacceptablevoltageorfrequency.
Nocorrectiveactionisnecessary. Shutdownthesystemandtheload equipmentorrestoreincoming voltage.
ContactAPCCustomerSupport(see thebackcover).
DeactivatetheEmergencyPower Offswitch.
thebackcover).
Nocorrectiveactionnecessary .The UPSisininternalmechanicalbypass operation.
Nocorrectiveactionisnecessary.
Shutdownthesystemandtheload equipmentorrestoreincoming voltage.
Nocorrectiveactionisnecessary.
42
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
DisplayMessageMeaningCorrectiveAction
LoadPowerIsAboveAlarm Threshold.
MainsNotA vailable.Input Freq/V oltOutofRange.
MinimumRuntimeRestored.Thesystemruntimedroppedbelow
NoBatteriesAreConnected.Nobatterypowerisavailable.Checkthatthebatteriesareinserted
NoMasterisPresentintheParallel System.
NumberofBatteryModules Decreased.
NumberofBatteryModules Increased.
OverloadonaParallelUnit.Oneormoresystemshasoverload.
OrderStartupCheck.TheUPSsystemhasbeenonfor
OrderTechCheck.TheUPSsystemhasbeenonfor
PBusCommunicationFaulton Cable1.
Theloadhasexceededthe user-speciedloadalarmthreshold.
Thefrequencyorvoltageisout ofacceptablerangefornormal operation.
theconguredminimumandhas beenrestored.AdditionalBattery Moduleswereinstalled,theexisting BatteryModuleswererecharged,the loadwasreduced,orthethreshold wasdecreased.
Noparallelmasterispresent.The parallelsystemwillnotbeableto functionproperly.
Oneormorebatterymoduleswere removed.
Oneormorebatterymoduleswere added.
Notethattheentireparallelsystem willnotbeabletoreturnfrom bypass.
vedays.
fouryears.Atechnicalcheckis recommended.
Communicationfaultdetectedon PBus1.
Option1:Usethedisplayinterface toraisethealarmthreshold. Option2:Reducetheload.
Correcttheinputvoltagetoprovide acceptablevoltageorfrequency .
Nocorrectiveactionisnecessary.
properly.
ContactAPCCustomerSupport(see thebackcover).
Nocorrectiveactionisnecessary.
Nocorrectiveactionisnecessary.
Nocorrectiveactionisnecessary.
ContactAPCCustomerSupportto verifytheinstallation(seetheback cover).
ContactAPCCustomerSupport(see thebackcover).
CheckPBus1wiring.
IfthisdoesnothelpcontactAPC.
PBusCommunicationFaulton Cable2.
Communicationfaultdetectedon PBus2.
CheckPBus2wiring.
IfthisdoesnothelpcontactAPC.
PBusTerminationFaultonCable1.PBus1terminationismissing.Checkifterminationispresent.If
thisdoesnothelpcontactAPC.
PBusTerminationFaultonCable2.PBus2terminationismissing.Checkifterminationispresent.If
thisdoesnothelpcontactAPC.
ParallelCongurationFault.Theparallelsystemhasnotbeen
conguredcorrect.
ParallelRedundancyRestored.Theparallelredundancyhasbeen
restored.
ParallelRedundancyisbelowAlarm Threshold
ReplaceBatt(s).OneormoreBatteryModulesneed
Theloadhasexceededtheuser speciedloadalarmthreshold.
replacement(onlyapplicablewith internalbatteries).
ContactAPCCustomerSupport(see thebackcover).
Nocorrectiveactionisnecessary.
Option1:Usethedisplayinterface toraisethealarmthreshold Option2:Reducetheload.Parallel redundancyisnowrestored.
Seethesection“Parts Replacement“forprocedures.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
43
DisplayMessageMeaningCorrectiveAction
RuntimeIsBelowAlarmThreshold.Thepredictedruntimeislowerthan
theuser-speciedminimumruntime alarmthreshold.Eitherthebattery capacityhasdecreased,ortheload hasincreased.
Option1:Allowthebatterymodules torecharge. Option2:Ifpossible,increasethe numberofbatterymodules. Option3:Reducetheload. Option4:Decreasethealarm threshold. ContactAPCCustomerSupport(see thebackcover)
ShutdownDueToLowBattery.TheUPSwasinBatteryOperation
andshutdowntheloadwhenno morebatterypowerwasavailable.
Nocorrectiveactionisnecessary. Note:Iftheproblemreoccurs, considerincreasingthebattery capacity.
SiteWiringFault.Wrongphaserotationontheinput
side.TheUPSwillcontinueto
Anelectricianshouldcheckthatthe UPShasbeenwiredproperly.
supplyconditionedpowerfrombatt.
StaticBypassSwitchFault.TheStaticBypassSwitchhasfailed.ContactAPCCustomerSupport(see
thebackcover).
SystemFailureDetectedby Surveillance.
Thesystemhasdetectedaninternal error.
Checkforotheralarmsandcontact APCcustomersupportifthe problempersists.
SystemStartUpConguration Failed.
SystemNotSynchronizedtoBypass.Thesystemcannotsynchronize
Systemcongurationerror.Unable todeterminesystemvoltageand/or enclosuresize.
tobypass.Themodemaynotbe available.
Checkforotheralarmsandcontact APCcustomersupportifthe problempersists.
Option1:Decreasetheinput frequencysensitivity. ContactAPCCustomerSupport(see thebackcover) Option2:Correctthebypass inputvoltagetoprovideacceptable voltageorfrequency.
Thedustltermustbechanged
-
Replacethedustlter.
immediately.
Thedustltermustbechanged soon.
UPSInBypassDueToFault.TheUPShastransferredtoBypass
UPSInBypassDueToOverload.Theloadexceededthepower
-
Modebecauseafaulthasoccurred.
Bepreparedtochangethedustlter soon.
ContactAPCCustomerSupport(see thebackcover).
Decreasetheload. capacity.TheUPShasswitchedto BypassMode.
UPSIsOverloaded.Theloadexceededthesystempower
capacity.
Option1:Decreasetheload.
Option2:Checktheloaddistribution
onthe3phasesviathedisplay.Ifthe
loadisunevenlydistributed,adjust
theloaddistribution.
WarrantyExpiring.Thewarrantyexpiresinthree
months.
WeakBatt(s)Detected.Reduced
Oneormoreweakbatteriesdetected.Replacetheweakbatteries.
ContactAPCCustomerSupport(see
thebackcover).
Runtime.
XRBatteryFuseBlown.XRBatteryFuseblown.Runtimeis
lowerthanexpected.
ReplacetheblownfuseinXR
Enclosure(onlyapplicableif
yourinstallationincludesanXR
Enclosure).
44
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001
©APCbySchneiderElectric.APCandtheAPClogoareownedbySchneiderElectricIndustries S.A.S.,AmericanPowerConversionCorporation,ortheirafliatedcompanies.Allothertrademarks arepropertyoftheirrespectiveowners.
990–2282E-00102/2011
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