
Smart-UPS™VT™
10-40kVA
380/400/415,200/208/220V
Operation


TableofContents
AboutthisManual..........................................................................................................1
Howtondupdates....................................................................................................1
Safety....................................................................................................................................2
Overview..............................................................................................................................3
UserInterface................................................................................................................3
DisplayInterface..........................................................................................................4
MenuTree...........................................................................................................................5
Operation............................................................................................................................7
Modes..............................................................................................................................7
NormalOperation......................................................................................................7
BatteryOperation......................................................................................................7
InternalBypassOperation........................................................................................7
ExternalMaintenanceBypassOperation...................................................................7
OptionalParallelOperation........................................................................................7
SingleSystemwithoutExternalBypassPanel....................................................8
TurnintoInternalBypass...........................................................................................8
TurnintoNormalOperation.......................................................................................9
PerformaTotalPowerOff..........................................................................................10
PerformaRestart.......................................................................................................11
SingleSystemwithExternalBypassPanel..........................................................12
TurnintoExternalMaintenanceBypass....................................................................12
TurnintoNormalOperationfromExternalMaintenanceBypass...............................13
PerformaTotalPowerOff..........................................................................................14
PerformaRestart.......................................................................................................14
ParallelSystem.............................................................................................................15
TurnintoExternalMaintenanceBypass....................................................................15
TurnintoNormalOperationfromExternalMaintenanceBypass...............................16
PerformaTotalPowerOff..........................................................................................17
PerformaRestart.......................................................................................................17
IsolateoneUPSinaParallelSystem.........................................................................18
TurntheIsolatedUPSintoNormalOperation............................................................18
SingleandParallelSystems.....................................................................................19
TurnLoadoff/onviatheDisplayInterface.................................................................19
TurnLoadOff–DisconnecttheUPSOutputtotheLoadEquipment........................19
TurnLoadOn–ConnecttheUPSOutputtotheLoadEquipment.............................20
ViewtheStatusScreens............................................................................................20
ViewLogging.............................................................................................................22
ViewStatistics...........................................................................................................23
UsetheDiagsScreen................................................................................................24
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i

Conguration....................................................................................................................25
Settings...........................................................................................................................25
ChangetheClock,theAlarmThresholds,andtheDustFilterStatus........................25
Clock.........................................................................................................................26
DustFilter..................................................................................................................27
AlarmThresholds......................................................................................................28
ChangetheBeeperSetup,theContrast,andtheLanguage......................................29
Maintenance......................................................................................................................30
PartsReplacement......................................................................................................30
DetermineifyouNeedaReplacementPart...............................................................30
ReturnPartstoAPC..................................................................................................30
RemovetheFrontPanel............................................................................................31
InstalltheFrontPanel................................................................................................32
StoretheBatteriesandtheUPSSystem....................................................................32
ReplaceaNetworkManagementCard.......................................................................34
Install/replaceaDustFilter.......................................................................................35
ReplaceaBatteryModule..........................................................................................37
Troubleshooting..............................................................................................................42
StatusandAlarmMessages.....................................................................................42
DisplayMessages......................................................................................................42
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Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
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AboutthisManual
ThismanualisintendedfortheuseroftheSmart-UPS
andinstructions,givesanintroductiontothedisplayinterface,andprovidesinformationonoperation,load
connection,partsreplacement,troubleshooting,totalpoweroffandrestart.
Note:MainlygraphicsofSmart-UPSVTproductswithbuilt-inbatteriesareshowninthis
manual,butthemanualisintendedforusersofoneormoreunitswithintheSmart-UPSVT
series.Mostillustrationsshow523mmenclosuresbutapplytobothenclosuresizes.Any
differencesbetweentheenclosuresizeswillbeaddressedinthemanual.
®
VTseries.Itreferstoimportantsafetywarnings
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1

Safety
WARNING:AllsafetyinstructionsintheSafetySheet(990-2822)mustberead,
understoodandfollowedpriortohandling/usingthesystem.Failuretodosocould
resultinequipmentdamage,seriousinjury,ordeath.
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
proceduresdescribedunder“Operation“and“Maintenance“.
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Overview
UserInterface
ThefourLEDstotheleftofthedisplayindicatetheoperationalstatusoftheUPS.Thevenavigation
keystotherightareusedtoselectandopenmenuitems,toaccessinformation,changesystemparameters,
andtogetcontext-sensitivehelp.
ALOADON
B
ONBATT
CBYPASS
D
FAULT
E
LCDSCREEN
F
UPANDDOWN
NA VIGA TIONKEYS
HELPKEY
G
HENTERKEY
I
ESCKEY
WhenthegreenLEDislit,theUPSprovidespowertotheloadequipment.
WhentheyellowLEDislit,powerowsfromthebatteriestotheload.
WhentheyellowLEDislit,powertotheloadissuppliedthroughbypass.
WhentheredLEDislit,afaultconditionexists.
Displaysalarms,statusdata,instructionalhelp,andcongurationitems.
Usedtoscrollthroughandselectmenuitems.
Openscontext-sensitivehelp.
Opensmenuitemsandconrmschangestothesystemparameters.
Returnstothepreviousscreendisplayed.
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DisplayInterface
TheOverviewScreenisthemainentrancestotheuserfunctionsofthedisplayinterface.TheUP/DOWN
navigationkeystakeyoufromonescreentoanother.
TheENTERkeytakesyoufromtheOverviewScreentotheMainScreen.
FromtheMainScreenitispossibletocommand,congure,andmonitorthesystemthroughthesubmenu
screens:Control,Status,Setup,LCM,Logging,Display,Diags,andHelp(see“MenuTree“).The
selectorarrow(→)iscontrolledbytheUP/DOWNnavigationkeys.Thearrowmarkstheitemyou
mayopenbypressingENTER.
OverviewScreen
Press
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
MainScreen
→ControlLogging
Press
StatusDisplay
SetupDiags
LCMHelp
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MenuTree
Caution:Thedisplayprovidesaccesstomorefunctionsthandescribedinthismanual.
ThosefunctionsshouldnotbeaccessedwithouttheassistanceofAPCCustomerSupportin
ordertoavoidunwantedloadimpacts.ForAPCWorld-WideCustomerSupport,referto
thebackcoverofthismanual.Ifyoubyaccidentgobeyondthefunctionsdescribed,press
ESCtoreturntopreviousscreens.
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Themenutreeprovidesaquickoverviewofthefunctionsandviewsyoumayaccess.
ControlTurnLoadOff/On
UPSinto/outofBypass
OverviewScreen
Chrgxxx%
Loadxxx%
xxxVinxxxV out
xxHz
Runtime:xxhr
Control
Status
Setup
LCM
Logging
Display
Diags
Help
Status
Setup
LCM
VinVbypVoutDustlter
linlbyplout
kW&kV A
FrequenciesLoad
Load&Bat&RuntimeShutdownRuntime
BatAmpHr/UPSTempDefault
AlarmThresholds
ParallelstatusAlarms
Settings
LifeCycleMonitoring
System
Clock
Other
LCMAlarmsPending
LCMContactInfo
LCMAlarmSettings
Resetdust
lter
Par.
redund.
MainMenu
Screen
LoggingLoggingMenu
DisplayDisplaySetup
DiagsFaultsandDiagnosticsQ3ExternalBypSW
SystemInformationStatusfromMBP
SwitchStatus
RawStatusData
Help
ViewLog
ViewStatistics
Int.mechByp.SW
Onanyscreen
andanyline,press?
forcontext
sensitivehelp
Language
Contrast
Beep.
Setup
Display
FW
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Operation
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
operationproceduresdescribedinthischapter .
Modes
TheUPShasdifferentoperationmodes.IftheinstallationincludesaMaintenanceBypassPanel(MBP),
anexternalmaintenancebypassoperationmodewillalsobeavailable.
NormalOperation
TheUPSconvertsutility/mainspowertoconditionedpowerfortheconnectedload.
BatteryOperation
TheUPSprovidespowertotheconnectedloadfromitsinternaland(ifavailable)externalbatteriesfor
aniteperiod.TheUPStransferstobatteryoperationifthesupplyofutility/mainspowerfails,oris
outsidethepre-denedlimits.
InternalBypassOperation
Internalbypasskeepstheloadsuppliedwithutility/mainspowerduringmaintenanceoftheUPSpower
sections.Ininternalbypassoperation,utility/mainspowerissentdirectlytotheconnectedloadbypassing
allinternalUPSfunctionsandlters.Batteryback-upisnotavailableininternalbypassoperationeven
thoughthebatteriesareinplace.
ExternalMaintenanceBypassOperation
TheUPScanbeconnectedtoanoptionalexternalMBP.Whenactivated,thispanelbypassestheentire
UPSenclosure,feedingutility/mainspowerdirectlytotheload.AnactivatedexternalMBPcompletely
isolatestheUPSandallowsmaintenancetobeperformed.AnexternalMBPismandatoryiftheUPS
isrunninginparallel.
OptionalParallelOperation
TheconnectedloadispoweredbymultipleUPSunitstoincreasesystemredundancyortoincreasepower.
Theinternalmechanicalbypassleverisnotavailable.
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7

SingleSystemwithoutExternalBypassPanel
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
operationproceduresdescribedinthischapter .
TurnintoInternalBypass
WARNING:Inbypassoperationthebatteriesarestillpowered.Ifatotalpower
offisrequired,theloadmustbeoff,andthebatteriesmustbepulledouttothered
disconnectline,seethesection“PerformaTotalPowerOff“.
Caution:TheloadisnotprotectedbytheUPSandthepowerisnotconditionedwhenthe
internalmechanicalbypassleverisactivated
Note:Thisprocedureisnotapplicabletoparallelsystemsastheinternalmechanicalbypass
leverisunavailable.
1.IftheUPSisrunningandcontrollablethrough
thedisplay,carryoutsteps2-5.Ifnot,go
directlytostep6.
2.FromtheOverviewScreen,pressENTER.
3.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
4.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Use
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
→ControlLogging
StatusDisplay
SetupDiags
LCMHelp
→UPSintoBypass
DoSelftest
SimulatePowerFail
StartRuntimeCal
Press
Press
Press
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5.GotoYES,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
6.CheckthattheUPSisinbypass.Thegreen
(LOADON)andtheyellow(BYPASS)LEDs
areilluminated.
WARNING:Forsafetyreasons,
onlyqualiedpersonnelisallowed
toperformthefollowingsteps.
7.RemovethefrontpanelfromtheUPS(see
“RemovetheFrontPanel“).
8.Turntheinternalmechanicalbypasslever
upwardstoactivateit.Theloadwillnowbe
supporteddirectlybyutility/mainspower.
Use
Confirm:
UPSintoBypass
NO,ABORT
→YES,UPSintoBypass
Press
9.Reinstallthefrontpanel.
TurnintoNormalOperation
Caution:NeverattempttoswitchbacktheUPSintonormaloperationtillyouhaveveried
thattherearenointernalUPSfaults.
1.CheckthattheUPSisinbypass.Thegreen(LOADON)andtheyellow(BYP ASS)LEDsare
illuminated.
2.Turnthemechanicalbypassleverdownwardsintoahorizontalpositiontodeactivatetheinternal
bypassoperation.
3.IftheUPShasnotreturnedtonormaloperation:PressESCtoreturntothepreviousmenusand
turnoutofbypassfromthedisplayviaControl>UPSoutofbypass>Y es,UPSoutofbypass.
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4.CheckthattheUPSisinnormaloperation.Theyellow(BYPASS)LEDturnsoffandthegreen
10/100Base-T
Probe
AP9619NetworkManagementCardEM
Reset
Output
Pwr
Zone
10/100
ON
OFF
(LOADON)LEDremainsilluminated.
PerformaT otalPowerOff
Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
A
B
C
Mainsbreaker
UPS
XREnclosure
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromthedisplayviaControl>T urnLoadOff>Y es,Turn
LoadOff.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
4.FromtheUPS:Disconnectthebatteries(ifavailable)bypullingthemouttothereddisconnect
lineshownoneachbatteryunit.
5.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.
6.Settheutility/mainsbreakertopositionOFForLOCKED-OUT.IftheUPShasdualutility/mains
supply,setbothsuppliestopositionOFForLOCKED-OUT .
WARNING:Thelockoutproceduresattheutility/mainsbreakermustbefollowed.
Ifnecessary,installapadlock.
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Note:FordetailsonhowtoremoveBatteryLocks(ifavailable)(seethesection“Replacea
BatteryModule“andhereunder“RemoveandInstallBatteryLocks“).
PerformaRestart
WARNING:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipment
mayrestarttheUPS.
1.Settheutility/mainsbreakertopositionON.2.IfyourinstallationincludesanXRBattery
EnclosurewithaDCdisconnectswitch,setthe
DCdisconnectswitchtopositionON.
Note:W aitapproximately30
secondsforthesystemtobootup
andcarryoutaselftest.
Aftersystemboot-up,thedisplaywillautomatically
askyoutoconrm/selectvoltageandfrequencyas
showninthefollowing.
3.WhentheConrmV oltagepromptappearson
thescreen,gotothedesiredvoltageusingthe
UP/DOWNnavigationkeysandpressENTER.
4.WhenthepromptApplyloadappears,goto
YesusingtheUP/DOWNnavigationkeysand
pressENTERifyouwanttheUPStoprovidea
loadoutputnow.(IfyoudonotwantaUPSload
outputatthispoint,gotoNo).
5.Thegreen(LOADON)LEDisnowlit.Press
ESCtwotimesandthedisplaywillreturntothe
OverviewScreen.
Voltageconrmation.Atrestart,thedisplaywill
promptyouthroughthefollowingscreens:
Use
Use
Use
ConfirmVoltage
Use400V
→Yes,use400V
No,selectanother
Applyload
→Yes
No
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
Press
Press
Press
Note:TheUPSisnowreadytosupporttheload.
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Note:
Theauto-detectiononfrequencyhasbeenimprovedinrmwareversion5.1andhigherfor
theSmart-UPSVTsingleunits(withparallelcapability).Auto-detectiononfrequencyisan
optionintheSetupmenu(inalignmentwiththevalues50Hzand60Hz)butalsoafeature
wherebyasingleUPSsystemdetectstheinputfrequencyinasystemstart-up.
IftheUPSsystemduringastart-updetectsaninputfrequencydifferentfromwhatisalready
set,thentheuserwillbeaskedtochoosethedetectedfrequency.Thesystemwillnotchange
frequencybyitself.Forsafetyreasons,theinputfrequencycanonlybechangedbytheuser.
Theauto-detectiononfrequency-featureisonlyapplicableinasinglesystemstart-up.Ifa
problemoccurscallAPCCustomerSupport(seethebackcoverofthismanual).
SingleSystemwithExternalBypassPanel
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
operationproceduresdescribedinthischapter .
TurnintoExternalMaintenanceBypass
WARNING:Inbypassoperationthebatteriesarestillpowered.Ifatotalpower
offisrequired,theloadmustbeoff,andthebatteriesmustbepulledouttothered
disconnectline(see“PerformaT otalPowerOff“inthischapter).
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Use
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
→ControlLogging
StatusDisplay
SetupDiags
LCMHelp
→UPSintoBypass
DoSelftest
SimulatePowerFail
StartRuntimeCal
Press
Press
Press
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Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
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4.GotoYes,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Use
Confirm:
UPSintoBypass
NO,ABORT
→YES,UPSintoBypass
Press
5.FromtheexternalMaintenanceBypassPanel
(MBP):Turnthebypassswitch(Q3)toposition
“|”(ON).
7.IfyouneedtoturntheUPScompletelyOFF:
FromtheexternalMBP:Turntheinputswitch
(Q1)toposition“O”(OFF).
9.FromtheUPS:Disconnectthebatteries(if
available)bypullingthemouttothered
disconnectlineshownoneachbatteryunit.
6.FromtheexternalMBP:Turntheoutputswitch
(Q2)toposition“O”(OFF).Nowtheloadisnot
supportedbytheUPS.
Note:Note!Ifyouneedtoturnthe
UPScompletelyOFF,proceedwith
steps7–11.
8.FromtheXREnclosure(s)(ifavailable):Setthe
DCdisconnectswitch(es)topositionOFF.
10.FromtheXREnclosure(s)(ifavailable):
Disconnectthebatteriesbypullingthemoutto
thereddisconnectlineshownoneachbattery
unit.
TurnintoNormalOperationfromExternalMaintenanceBypass
Caution:NeverattempttoswitchbacktheUPSintonormaloperationtillyouhaveveried
thattherearenointernalUPSfaults.
1.IftheUPShasbeencompletelyturnedOFF,proceedwithsteps2–10.IftheUPShasnotbeen
completelyturnedOFF ,proceedwithsteps6–10.
2.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
3.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
4.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
5.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
6.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“|”(ON).Nowtheloadis
supportedbytheUPS.
7.FromtheUPS:Checkthattheyellow(BYP ASS)LEDisilluminatedandthegreen(LOADON)
LEDisilluminated.
8.FromtheexternalMBP:Turnthebypassswitch(Q3)toposition“O”(OFF).
9.IftheUPShasnotreturnedtonormal:FromtheUPS:Turnoutofbypassfromthedisplayvia
Control>UPSoutofbypass>Yes,UPSoutofbypass.
10.FromtheUPS:CheckthattheUPSisinnormaloperation.Theyellow(BYP ASS)LEDturnsoff
andthegreen(LOADON)LEDremainsilluminated.
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PerformaT otalPowerOff
Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromthedisplayviaControl>T urnLoadOff>Y es,Turn
LoadOff.
3.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“O”(OFF).
4.FromtheexternalMBP:Turntheinputswitch(Q1)toposition“O”(OFF).
5.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitchtopositionOFF.
6.FromtheUPS:Disconnectthebatteries(ifavailable)bypullingthemouttothereddisconnect
lineshownoneachbatteryunit.
7.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.
PerformaRestart
Note:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipmentmayrestart
theUPS.
1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turntheinputswitch(Q1)toposition“|”(ON).
5.FromtheexternalMBP:Turntheoutputswitch(Q2)toposition“|”(ON).
6.FromtheUPS:TurnloadONfromthedisplayviaControl>TurnLoadOn>Y es,T urn
LoadOn.
7.CheckthattheloadisON.
Note:TheUPSisnowreadytosupporttheload.
Note:Theauto-detectiononfrequencyhasbeenimprovedinrmwareversion5.1and
higherfortheSmart-UPSVTsingleunits(withparallelcapability).Auto-detectionon
frequencyisanoptionintheSetupmenu(inalignmentwiththevalues50Hzand60Hz)but
alsoafeaturewherebyasingleUPSsystemdetectstheinputfrequencyinasystemstart-up.
IftheUPSsystemduringastart-updetectsaninputfrequencydifferentfromwhatisalready
set,thentheuserwillbeaskedtochoosethedetectedfrequency.Thesystemwillnotchange
frequencybyitself.Forsafetyreasons,theinputfrequencycanonlybechangedbytheuser.
Theauto-detectiononfrequency-featureisonlyapplicableinasinglesystemstart-up.Ifa
problemoccurscallAPCCustomerSupport(seethebackcoverofthismanual).
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ParallelSystem
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
operationproceduresdescribedinthischapter .
WARNING:ParallelOperationisnotavailablewhenthesystemissetupfor3–wire
operation,whichonlyappliestoJapanesesystems.
TurnintoExternalMaintenanceBypass
WARNING:Inbypassoperationthebatteriesarestillcharged.Ifatotalpoweroffis
required,theloadmustbeoffandthebatteriesmustbepulledouttothereddisconnect
line(see“PerformaT otalPowerOff“inthischapter).
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoUPSintoBypassbyusingtheUP/DOWN
navigationkeysandpressENTER.
4.GotoYES,UPSintoBypassbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Use
Use
Use
Use
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
→ControlLogging
StatusDisplay
SetupDiags
LCMHelp
→UPSintoBypass
DoSelftest
SimulatePowerFail
StartRuntimeCal
Confirm:
UPSintoBypass
NO,ABORT
→YES,UPSintoBypass
Press
Press
Press
Press
5.FromtheUPS:CheckthatallUPSunitsare
inbypassoneachofthedisplays.Theyellow
bypassLEDisilluminatedoneachUPSunit.
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6.FromtheexternalMaintenanceBypassPanel
(MBP):Checkthatthebypasslampindicator
(H3)isilluminatedatQ3.
15

7.FromtheexternalMBP:Turnthebypassswitch
(Q3)toposition“|”(ON).
8.FromtheexternalMBP:Checkthatthelamp
indicatoroftheoutputisolationbreaker(H4)at
Q4isilluminated.
9.FromtheexternalMBP:Turntheoutput
isolationbreaker(Q4)toposition“O”(OFF).
TheUPSisnowinexternalmaintenancebypass
withthebatteriesstillpowered.Note!Ifyou
needtoturntheUPSunitscompletelyOFF ,
proceedwithsteps11–18.
Note:Note!Ifyouneedtoturnthe
UPSunitscompletelyOFF,proceed
withsteps11–18.
11.FromtheexternalMBP:Checkthatallthe
outputlamps(H2a,H2b,H2c)forQ2are
illuminated.
13.FromtheexternalMBP:turnallinputswitches
(Q5)(ifavailable)toposition“O”(OFF).
15.FromtheXREnclosure(s)(ifavailable):Set
theDCdisconnectswitch(es)topositionOFF.
17.FromtheXREnclosure(s)(ifavailable):
Disconnectthebatteriesbypullingthemoutto
thereddisconnectlineshownoneachbattery
unit.
10.FromtheUPS:TurnOFFeachUPSunitfrom
thedisplayviaControl>T urnLoadOff>Y es,
TurnLoadOff.
12.FromtheexternalMBP:Turnalloutput
switches(Q2)toposition“O”(OFF).
14.FromtheexternalMBP:Turnallinputswitches
(Q1)toposition“O”(OFF).
16.FromtheUPS:Disconnectthebatteries(if
available)bypullingthemouttothered
disconnectlineshownoneachbatteryunit.
18.De-energizeallUPSinputs.
TurnintoNormalOperationfromExternalMaintenanceBypass
Caution:NeverattempttoturntheUPSintonormaloperationtillyouhaveveriedthat
therearenointernalUPSfaults.
1.IftheUPSunitshavebeencompletelyturnedOFF ,proceedwithsteps2–16.IftheUPSunits
havenotbeencompletelyturnedOFF,proceedwithstep13–16.
2.FromtheUPS:Connectthebatteries(ifavailable)ineachUPSbypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):ConnectthebatteriesineachUPSbypushingthemin.
4.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
5.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“|”(ON).
6.FromtheexternalMBP:Checkthatallthebypassinputlamps(H5)atQ5(ifavailable)are
illuminated.
7.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“|”(ON).
8.FromtheexternalMBP:Checkthatalltheoutputlamps(H2)forQ2areilluminated.
9.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“|”(ON).Thelampindicatorof
theoutputisolationbreaker(Q4)isstillilluminated.
10.FromtheUPS:TurnONallUPSunitsfromeachdisplayviaControl>TurnLoadON>Yes,
TurnLoadON.ThegreenonlineLEDsareilluminatedoneachUPSunit.
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11.FromtheexternalMBP:Checkthatalltheoutputlamps(H2)forQ2arenotilluminatedandthat
allthebypassinputlamps(H5)atQ5(ifavailable)arenotilluminated.
12.FromtheUPS:TurntheUPSunitsintobypassfromoneUPSdisplayviaControl>UPSinto
bypass>Yes,UPSintobypass.CheckthattheUPSunitsareinbypass.Thegreen(LOADON)
andtheyellow(BYP ASS)LEDsareilluminated.
13.FromtheexternalMBP:Checkthatthelampindicatoroftheoutputisolationbreaker(Q4)
isilluminated.
14.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“|”(ON).Nowthe
lampsH3+H4areilluminated.
15.FromtheexternalMBP:Turnthebypassswitch(Q3)toposition“O”(OFF).Thelampindicator
oftheoutputisolationbreaker(H4)forQ4isnotilluminated,butthebypasslamp(H3)forQ3
isilluminated,untiltheUPSisrunninginnormaloperation.
16.FromtheUPS:TurntheUPSunitsoutofbypassfromthedisplayviaControl>UPSoutof
bypass>Y es,UPSoutofbypass.
PerformaT otalPowerOff
Note:InordertocarryoutthisproceduretheloadsupportedbytheUPSmustbeturnedoff.
1.CheckthattheloadwhichissupportedbytheUPSisturnedOFF.
2.FromtheUPS:TurnloadOFFfromeachoftheUPSdisplaysviaControl>T urnLoadOff>
Yes,TurnLoadOff.
3.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“O”(OFF).
4.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“O”(OFF).
5.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“O”(OFF)
6.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
7.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“O”(OFF).
8.FromtheUPS:DisconnectthebatteriesintheUPSunitsbypullingthemouttothereddisconnect
lineshownonbeachbatteryunit.
9.FromtheXREnclosure(s)(ifavailable):DisconnectthebatteriesontheUPSunitsbypulling
themouttothereddisconnectlineshownoneachbatteryunit.
10.De-energizeallUPSinputs.
PerformaRestart
WARNING:Onlyqualiedpersonnelfamiliarwiththeconstructionandtheequipment
mayrestarttheUPSsystem.
1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turnallinputswitches(Q1)toposition“|(ON).
5.FromtheexternalMBP:Turnallbypassinputswitches(Q5)(ifavailable)toposition“|”(ON).
6.FromtheexternalMBP:Turnalloutputswitches(Q2)toposition“|”(ON).
7.FromtheexternalMBP:Turntheoutputisolationbreaker(Q4)toposition“|”(ON).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
17

8.FromtheUPS:TurnloadONfromthedisplayofeachUPSviaControl>T urnLoadOn>
Yes,TurnLoadOn.
9.CheckthattheloadisON.
Note:TheUPSsystemisnowreadytosupporttheload.
IsolateoneUPSinaParallelSystem
1.FromtheUPS:FromtheMainscreenselectStatusandscrolldowntoStatusofactual
redundancy:n+inordertocheckthattheremainingUPS(s)willbeabletosupporttheload
whenoneUPSisisolated.
2.FromtheUPS:TurnloadOFF(fromthedisplayontheUPStobeisolated)viaControl>Turn
LoadOff>Yes,TurnLoadOff.
3.FromtheexternalMBP:Checkthattheoutputlamp(H2)forQ2(oftheUPStobeisolated)
isilluminated.
4.FromtheexternalMBP:Turntheoutputswitch(Q2)(oftheUPStobeisolated)toposition
“O”(OFF).
5.FromtheexternalMBP:Checkthatthebypassinputlamp(H5)atQ5(ifavailable)isilluminated.
6.FromtheexternalMBP:Turnthebypassinputswitch(Q5)(ifavailable)toposition“O”(OFF).
7.FromtheexternalMBP:Turntheinputswitch(Q1)(oftheUPStobeisolated)toposition“O”
(OFF).
8.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionOFF.
9.FromtheUPS:Disconnectthebatteries(ifavailable)intheUPStobeisolatedbypullingthemout
tothereddisconnectlineshownoneachbatteryunit.
10.FromtheXREnclosure(s)(ifavailable):Disconnectthebatteriesbypullingthemouttothered
disconnectlineshownoneachbatteryunit.
TurntheIsolatedUPSintoNormalOperation
1.FromtheXREnclosure(s)(ifavailable):Connectthebatteriesbypushingthemin.
2.FromtheUPS:Connectthebatteries(ifavailable)bypushingthemin.
3.FromtheXREnclosure(s)(ifavailable):SettheDCdisconnectswitch(es)topositionON.
4.FromtheexternalMBP:Turntheinputswitch(Q1)(oftheUPStobeturnedintonormal
operation)toposition“|”(ON).
5.FromtheexternalMBP:Checkthatthebypassinputlamp(H5)atQ5(ifavailable)isilluminated.
6.FromtheexternalMBP:Turnthebypassinputswitch(Q5)(ifavailable)toposition“|”(ON).
7.FromtheexternalMBP:Checkthattheoutputlamp(H2)forQ2(oftheUPStobeturnedinto
normaloperation)isilluminated.
8.FromtheexternalMBP:Turntheoutputswitch(Q2)(oftheUPStobeturnedintonormal
operation)toposition“|”(ON).
9.FromtheUPS:TurnloadON(fromthedisplayontheUPStobeturnedintonormaloperation)via
Control>TurnLoadon>Y es,turnLoadon.
10.FromtheUPS:PressESCtwotimestogetbacktotheOverviewScreen.
11.FromtheUPS:OneachOverviewScreen,checkthattheloadpercentageoftheUPSunits
isapproximatelythesame.
18
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

SingleandParallelSystems
TurnLoadoff/onviatheDisplayInterface
WARNING:Warning:DisconnectingtheUPSoutputtotheloaddoesNOTde-energize
theUPS!Alwaysfollowthetotalpoweroffprocedureintherespectivechaptersifyou
needtode-energizetheUPSinemergencysituations.
TurnLoadOff–DisconnecttheUPSOutputtotheLoadEquipment
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoT urnLoadOFFbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
Use
→ControlLogging
StatusDisplay
SetupDiags
LCMHelp
Use
→TurnLoadOff
Press
Press
Press
4.GotoYES,T urnLoadOFFbyusingthe
UP/DOWNnavigationkeysandpressENTER.
5.IftheUPSisrunninginparalleloperationthis
proceduremustbecarriedoutoneachUPS.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
Use
Confirm:
TurnLoadOFF
NO,ABORT
→YES,TurnLoadOFF
Press
19

TurnLoadOn–ConnecttheUPSOutputtotheLoadEquipment
1.FromtheOverviewScreen,pressENTER.
2.GotoControlbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoY es,TurnLoadONbyusingthe
UP/DOWNnavigationkeysandpressENTER.
4.GotoTurnLoadONbyusingtheUP/DOWN
navigationkeysandpressENTER.
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
Use
Use
Use
→ControlLogging
StatusDisplay
SetupDiags
LCMHelp
→TurnLoadOn
Confirm:
TurnLoadOFF
NO,ABORT
→YES,TurnLoadON
Press
Press
Press
Press
5.IftheUPSisrunninginparalleloperationthis
proceduremustbecarriedoutoneachUPS.
ViewtheStatusScreens
1.FromtheOverviewScreen,pressENTER.
2.GotoStatusbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Use
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
ControlLogging
→StatusDisplay
SetupDiags
LCMHelp
Press
Press
20
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

3.UsetheUP/DOWNkeystogothroughthe
belowparametersandpresstheESCkeyto
returntothepreviousmenus.
View
V oltageonallphasesUtility/mainsvoltage(V),bypassvoltage(V),and
CurrentonallphasesUtility/mainscurrent(A),bypasscurrent(A),andoutput
kV AandkWApparentpower(kV A)andrealpower(kW)generated
FrequenciesUtility/mainsfrequency,bypassfrequency,andoutput
LoadandbatteriesLoad:PercentageoftheloadinrelationtothetotalUPS
BatVoltageShowseitherthepositiveornegativehalfofthebattery
BatCap
BatteriesBatAmpHr:Batterycapacity,includingbothexternal
AlarmthresholdsLoad:Analarmwillbesetwhentheloadisabovethe
ParallelStatusLocalUPSisslave/master:
ParloadStatusKV AandKW:Totalapparentpower(kVA)andreal
ParallelOperationModeTheparalleloperationmodecanbeoff,loadon,
Parameters
outputvoltage(V)foreachphase.
current(A)foreachphase.
bytheUPSandtheconnectedload.
frequencyinHertz(Hz).
capacity.
voltage(thelowervalueofthetwowillappear).
Percentagechargeonthebatteriesinrelationtothetotal
batterycapacity.
Runtime:Thepredictedruntimeatthepresentload.
andinternalbatteries.UPSTemp:Thehighestexternal
batterytemperature.
thresholdlevel.
Runtime:Analarmwillbesetwhentheruntimeis
belowthethresholdlevel.
#ofUPSsOK:IndicatesthenumberofparallelUPS
unitsthatisOK
#ofUPSsfail:IndicatesthenumberofparallelUPS
thathasfailed.
power(kW)generatedbytheparallelUPSunitsandthe
connectedload.
Parredundancy:n+1,analarmwillbesetifthe
redundancylevelisbelowthethresholdlevel.
requestedbypass,inbypassduetofaultormaintenance.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
21

ViewLogging
Viewthe100mostrecentUPSlogevents,andviewtheloggeddetailsoftheevents,suchasdate,timeof
occurrence,andeventnumber.
1.FromtheOverviewScreen,pressENTER.
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
2.GotoLoggingbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoViewLogbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Control→Logging
StatusDisplay
SetupDiags
LCMHelp
Use
→Viewlog
Clearlog
Viewstatistics
Press
Press
Press
4.GotoOnLinebyusingtheUP/DOWN
navigationkeysandpressENTER.
5.Thetoplinestatesdate,time,andeventnumber.
Lines2,3,and4arepartoftheeventlist.To
viewtheentirelist:UsetheUP/DOWNkeysto
gothroughthelogeventsandpressENTERto
getadetaileddescriptionofaparticularevent.
Use
24-Sep15:06:48#15
MainsoutofRange
→OnLine
LoggingScreen(example)
Press
22
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

ViewStatistics
Viewthestatisticsontheoperationmodechanges,theinvertertime,andthedurationofbatteryoperation.
1.FromtheOverviewScreen,pressENTER.
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
2.GotoLoggingbyusingtheUP/DOWN
navigationkeysandpressENTER.
3.GotoViewStatisticsbyusingtheUP/DOWN
navigationkeysandpressENTER.
Use
Control→Logging
StatusDisplay
SetupDiags
LCMHelp
Use
Viewlog
Clearlog
→Viewstatistics
Press
Press
Press
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
23

UsetheDiagsScreen
Viewtroubleshootinginformation
1.FromtheOverviewScreen,pressENTER.
2.GotoDiagsbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoFault&Diagnosticsbyusingthe
UP/DOWNnavigationkeysandpressENTER.
Press
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
Use
Use
ControlLogging
StatusDisplay
Setup→Diags
LCMHelp
→Fault&Diagnostics
SystemInformation
Switchstatus
RawStatusData
Press
Press
Note:FormoredetailsontheFaultandDiagnosticsscreens,seethesection
“Troubleshooting“.
24
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

Conguration
Settings
ChangetheClock,theAlarmThresholds,andtheDustFilterStatus
Dustlter
Resetdustlter
Load
Overview
Screen
Chrgxxx%
Loadxxx%
xxxVinxxxV out
xxHz
Runtimexxhr
Control
Status
Setup
LCM
MainMenuScreen
Logging
Display
Diags
Help
Shutdown
Default
System
Alarms
Clock
Other
Setup
Settings
Runtime
Par.redund.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
25

Clock
TheClockmenuchangesthedateandtheclocksettingsandittime-stampseventsintheeventlog.To
avoidinaccuracies,changetheclock-settingatdaylight-savingtime.
1.FromtheOverviewScreen,pressENTER.
Press
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
2.GotoSetupbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoClockbyusingtheUP/DOWNnavigation
keysandpressENTER.
Use
Use
ControlLogging
StatusDisplay
→SetupDiags
LCMHelp
Settings:
ShutdownAlarms
Default→Clock
SystemOther
Press
Press
4.PressENTER.
5.Thedayisnowactive.UsetheUP/DOWN
navigationkeystosetthedateandpress
ENTER.
6.Themonthisnowactive.UsetheUP/DOWN
navigationkeystosetthemonth,pressENTER
anddothesametosettheyear,andpress
ENTER.
Press
→Date:24-Sep-2010
Time:13:45:51
Use
→Date:24-Sep-2010
Time:13:28:00
Use
→Date:24-Sep-2010
Time:13:28:00
Press
Press
26
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

7.PresstheDOWNnavigationkeytoactivatethe
Timeline.
8.TheproceduretochangetheTimefeaturesis
thesameasdescribedfordate,month,andyear.
DustFilter
Note:WhenadustlterisinstalledforthersttimeorwhenaUPSisinstalledwithfactory
pre-installeddustlter,thenthedustltersurveillanceshouldbeenabled.Theparameters
areHigh,Medium,orLow.AHighparameterselectionisforheavydustenvironments
andwillprompttheusertoreplacethedustlterafter90days.AMediumparameter
selectionwillprompttheusertoreplacethedustlterafter120daysandaLowparameter
selectionwillprompttheusertoreplacethedustlterafter150days.Apre-warningwill
appearvedaysbeforetheltermustbereplaced.Ifalterneedsreplacement,(whenthe
existinglterislledwithdustandanalarmhasbeeninitiated)thenyoumustreplacethe
lterandmakesurethattheResetdustltersettingissettoY es.Firmwareupgradeor
enablingthedustltersurveillanceisnotapplicableforUPSmodelswhichdonothavethe
capabilityofrunninginparallel.
Use
Date:24-Sep-2010
→Time:13:28:00
Press
Press
1.FromtheOverviewScreen,pressENTER.
2.GotoSetupbyusingtheUP/DOWNnavigation
keysandpressENTER.
3.GotoSystembyusingtheUP/DOWN
navigationkeysandpressENTER.
Press
Chrgxxx%
Loadxxx%
xxxVinxxxVoutxxHz
Runtime:xxhrxxmin
Use
Use
ControlLogging
StatusDisplay
→SetupDiags
LCMHelp
Settings:
ShutdownAlarms
DefaultClock
→SystemOther
Press
Press
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
27

4.GotoDustlterbyusingtheUP/DOWN
navigationkeysandpressENTER.
5.GotoDustlter:High,Medium,LoworOff
byusingtheUP/DOWNnavigationkeysand
pressENTER.
Use
UPS#:xx↑
#ofUPSs:x0x
MBPboard:xx
→DustfilterOff↓
Press
Note:Thedefaultsetting
ofthedustlteralarmis
“off”.Bychoosingoneofthe
threeparameters(“High”,
“Medium”,or“Low”)thedust
ltersurveillanceisautomatically
turnedon.
Use
UPS#:xx↑
#ofUPSs:xx
MBPboard:xx
→DustfilterHigh↓
Press
6.Resetthedustltersurveillance:Carryoutsteps
1–3aboveandthenproceedwiththebelow
steps.
7.GotoResetdustlbyusingtheUP/DOWN
navigationkeysandpressENTER.
8.GotoResetdustl:Yesbyusingthe
UP/DOWNnavigationkeys,andpress
ENTER.Note!ThemenuwillfallbacktoNo
afterafewseconds.Nowtheltertimerisreset.
Note:Thedustltersurveillance
mustberesetaftereverydustlter
replacementinorderfortheUPS
systemtoknowwhenthelter
needstobereplacedagain.
Use
→Resetdustfil:No↑
Use
↕Resetdustfil:Yes↑
Press
Press
AlarmThresholds
TheprocedureforchangingtheAlarmthresholdsisthesameasdescribedundertheClockchanges.
Beawareofthebelownotes.
Note:Iftheloadlevelexceedsthepre-programmedthreshold,theUPSwilldisplaya
warning.
28
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

Note:Redundancy:Thestateofredundancythatwilltriggeranalarm.Choicesare:
•N+0–Thepowerrequirementexceedstheredundancylimit:Redundancyisnotavailable.
•N+1–Thepowerrequirementdoesnotutilizethelastunit:Redundancyisavailable.
•N+2–Thepowerrequirementdoesnotutilizethelasttwounits:Redundancyisavailable.
•N+3–Thepowerrequirementdoesnotutilizethelastthreeunits:Redundancyis
available.
ChangetheBeeperSetup,theContrast,andtheLanguage
OverviewScreen
Chrgxxx%
Loadxxx%
xxxVinxxxV out
xxHz
Runtimexxhr
Control
Status
Setup
LCM
Logging
Display
Diags
Help
Display
Displaysetup
Beepersetup
Contrast
Language
MainMenuScreen
WorkyourwaythroughthemenuscreensandmakeyourchangeswiththeUP/DOWNandthe
ENTERkeysasdescribedfortheClockandtheAlarmsintheSettingsmenu.
TheBeepersetup
IntheBeepersetupyoucanchoosebetweenthefollowingoptions:
•Never:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsonly.
•PwrFail+30:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsandat
utility/mainsorbypasserrors.Thebeeperwillonlysoundifthefaulthasbeenpresentformore
than30seconds.
•PwrFail:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsandatutility/mains
orbypasserrors.Thebeeperwillsoundimmediatelywhentheerrorisoccurring.
•LOWBATT:Ifyouselectthissetting,thebeeperwillbeactiveatinternalUPSerrorsatutility/mains
orbypasserrors,atpowerfailures,andatalowbatterylevel(iftheUPSrunsinbatteryoperation).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
29

Maintenance
WARNING:Forsafetyreasons,onlyqualiedpersonnelisallowedtoperformthe
replacementproceduresdescribedinthischapter .
PartsReplacement
DetermineifyouNeedaReplacementPart
Todetermineifyouneedareplacementpart,contactAPCCustomerSupportandfollowtheprocedure
belowsothattheAPCCustomerSupportrepresentativecanassistyoupromptly:
1.Intheeventofamodulefailure,thedisplayinterfacemayshowadditional“faultlist”screens.
Pressanykeytoscrollthroughthesefaultlists,recordtheinformation,andprovideittothe
representative.
2.Writedowntheserialnumberoftheunitsothatyouwillhaveiteasilyaccessiblewhenyou
contactAPCCustomerSupport.
3.Ifpossible,callAPCCustomerSupportfromatelephonethatiswithinreachoftheUPSdisplay
interfacesothatyoucangatherandreportadditionalinformationtotherepresentative.
4.Bepreparedtoprovideadetaileddescriptionoftheproblem.Arepresentativewillhelpyousolve
theproblemoverthetelephone,ifpossible,orwillassignaReturnMaterialAuthorization(RMA)
numbertoyou.IfamoduleisreturnedtoAPC,thisRMAnumbermustbeclearlyprintedon
theoutsideofthepackage.
5.Iftheunitiswithinthewarrantyperiod,repairsorreplacementswillbeperformedfreeofcharge.
Ifitisnotwithinthewarrantyperiod,therewillbeacharge.
6.IftheunitiscoveredbyanAPCservicecontract,havethecontractavailabletoprovide
informationtotherepresentative.
ReturnPartstoAPC
CallAPCCustomerSupporttoobtainanRMAnumber.
ToreturnafailedmoduletoAPC,packthemoduleintheoriginalshippingmaterials,andreturnitby
insured,prepaidcarrier.TheAPCCustomerSupportrepresentativewillprovidethedestinationaddress.If
younolongerhavetheoriginalshippingmaterials,asktherepresentativeaboutobtaininganewset.Pack
themoduleproperlytoavoiddamageintransit.Neverusestyrofoambeadsorotherloosepackaging
materialswhenshippingamodule,asthemodulemaysettleintransitandbecomedamaged.Enclose
aletterinthepackagewithyourname,RMAnumber,address,acopyofthesalesreceipt,descriptionof
theproblem,aphonenumber,andacheckaspayment(ifnecessary).
Note:Damagessustainedintransitarenotcoveredunderwarranty.
30
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

RemovetheFrontPanel
1.Turnthescrewtotherighttotheunlockedposition.
2.PullthetopofthefrontpanelawayfromtheUPS.
3.Liftthefrontpanelfreeofthetwoslotsatthebottomoftheenclosure.
4.Liftthebatterycompartmentcoverfreeofthetwoslotsatthebottomoftheenclosure(only
applicableinJapanesecongurations).
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
31

InstalltheFrontPanel
1.Reinstallthefrontpanelbyinsertingthetwotapsatthebottomofthefrontpanel.(ForJapanese
congurations,youmustrstreinstallthebatterycompartmentcoverintothetwoslotsatthe
bottomoftheenclosure).
2.Pushthefrontpanelforwarduntilitengagesthelockingdevicesatthetopoftheenclosure.
3.Useascrewdrivertosetthelockmechanismtothelockedposition.
StoretheBatteriesandtheUPSSystem
Note:Thebatterymodulesmustbestoredindoorsandwiththeirprotectivepackagingstill
inplace.
Note:Storedbatteriesshouldberechargedatregularintervals,dependingonthestorage
temperature:
Ambienttemperature:
-15°Cto40°C/
5°Fto104°F
RelativeHumidity:
0-95%Non-condensing
Storageplacefreefromvibration,
conductivedust,directsunlight,and
moisture.
32
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

StorageTemperature
-15°to20°C/5°Fto68°F9months
20°to30°C/68°Fto86°F6months
30°to40°C/86°Fto104°F3months
Caution:Donotstorethebatteriesformorethan12months.
StoretheDustFilter
RechargeInterval
Ambienttemperature:
4°Cto32°C/
40°Fto90°F
User-ReplaceableParts(onlyQualiedPersonnel)
Part
BatteryModule
NetworkManagementCardwithtemperaturesensor
Dustlterkitforlow,narrow(352mm)UPSenclosures
(10,15,and20kVA)
Dustlterkitforlow ,wide(523mm)UPSenclosures
(30and40kVA)
Note:APCrecommendsthatawholebatterymodule(fourbatteries)isreplacedatthesame
timetoensureoptimalruntime.However,itisonlynecessarytoreplacetwobatteriesatthe
sametime.See“DirectionsforReplacement“.
RelativeHumidity:
40%–90%Non-condensing
APCPartNos.
SYBT4
AP9631
SUVTOPT012
SUVTOPT013
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
33

UserInterface(Front)
10/100Base-T
Probe
AP9619NetworkManagementCardEM
!
Reset
Output
Pwr
Zone
10/100
6
1
1
6
1
1
A.NetworkManagementCardwithtemperaturesensor:usedforremotesystemcontroland
monitoring,e-mailnoticationsetc.Forcongurationanduse,refertotheseparateusermanual:
NetworkManagementCardwithEnvironmentalMonitor–shippedwiththeUPS.
B.Computer-interfaceportfortheconnectionofcomputerswithAPCPowerchute
®
software.
C.Internalmechanicalbypasslever:usedtobypasstheupstreamutility/mainspoweraroundtheUPS
tosupporttheloaddirectly=internalbypassoperation.Notapplicableinparallelsystems.
D.Serviceport(forAPCmaintenancepersonnelonly).
E.Displayportfortheconnectionofdisplaycommunicationcable.
F.Paralleloperationport.
G.Documentationstorage.
H.Powermodule.
ReplaceaNetworkManagementCard
1.LoosenthetwoTorxscrews(oneoneachsideofthecard).
2.Carefullypulloutthecard.
34
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

3.Installthenewcard.
4.ReattachthetwoTorxscrews.
Install/replaceaDustFilter
Note:DustltersareonlyavailableforthetwolowSmart-UPSVTversionswithout
batteries.
Note:Onlygraphicsofthelowandwide(523mm)Smart-UPSVTenclosureareshown,but
theproceduresapplytobothenclosuresizes.
WARNING:OnlytrainedpersonnelfamiliarwiththeconstructionoftheUPSmay
installandremoveadustlter .
Caution:Thedustltermustbeinstalledinthefrontpanelbykeepingthefrontpanel
onalevelledoor.
Note:Donotreusethelterbycleaningthedustinthelter.
Note:Fornon-parallelversions(forwhichdustltersurveillanceisinapplicable)the
dustltermustbecheckedperiodicallyandiftheltershowsvisiblehighsignsofdust
accumulation,itmustbereplaced.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
35

Installation–InsertFilterClips
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Opentheairlterkitandinsert12clipsinthe
locationsshowninthedrawing.
Installation–InsertDustFilter
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Removethedustonthefrontpanelbyusinga
brushorairblower.Whilecleaningthefront
panel,keepthefrontpanelawayfromtheUPS.
3.Insertlterclipsifnotalreadydoneatthispoint.
See“Installation–InsertFilterClips“step2.
4.Pressandslidethelterundereachclipstarting
fromthetopandworkingyourwaydown.
5.Installthefrontpanel.See“InstalltheFront
Panel“.
6.Enablethedustltersurveillance.See“Dust
Filter“.
36
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

Replacement–ReplaceDustFilter
1.Removethefrontpanel.See“Removethe
FrontPanel“.
2.Removethelterbyslidingitoutunderthe
clips.Keeptheclipsattachedtotheenclosure.
3.Removethedustonthefrontpanelbyusinga
brushorairblower.Whilecleaningthefront
panel,keepthefrontpanelawayfromtheUPS.
4.Takethenewdustlterfromthekit.
5.Insertthenewdustlter.See“Installation–
InsertDustFilter“,fromstep2.
6.Installthefrontpanel.See“InstalltheFront
Panel“.
7.Resetthedustltersurveillance.See“Dust
Filter“,fromstep6.
8.Disposetheoldlterappropriately.
ReplaceaBatteryModule
Generalsafetypriortobatterymodulereplacement
Note:Whenreplacingbatterymodules,replacewithsamepartnumber.
Caution:Batteriesmustbereplacedbyqualiedpersonnelonly.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
37

Caution:
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BA
TTER
YUNIT
Servicingofbatteriesshouldbeperformedorsupervisedbypersonnelknowledgeableof
batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
Donotdisposeofbatteryorbatteriesinare.Thebatterymayexplode.
Donotopenormultilatethebatteryorbatteries.Releasedelectrolyteisharmfultotheskin
andeyes.Itmaybetoxic.
Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.Thefollowing
precautionsshouldbeobservedwhenworkingonbatteries:
•Removewatches,rings,orothermetalobjects.
•Usetoolswithinsulatedhandles.
•Wearrubberglovesandboots.
•Donotlaytoolsormetalpartsontopofbatteries.
•Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
Caution:Usetwopeopletoliftcomponentsweighingbetween18–32kg/40–70lb.
BatteryModule
Onebatterymoduleconsistsoffourbatteryunits(shippingintheenclosures).
4x24kg/4x53lbs
RemoveandInstallBatteryLocks
Ifyoursystemisequippedwithbatterylocks,followthebelowproceduretoremovethebatterylocks.
38
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

1.RemovetheM6screwattachingthebatterylock
totheshelf.
2.Pushthebatterylocktotheleft,pushitupwards
andremove.
3.Usethereverseprocedurefortheinstallationof
batterylocks.
BatteryReplacement
Caution:Batteriesmustbereplacedbyqualiedpersonnelonly“ReplaceaBattery
Module“.
DirectionsforReplacement
APCrecommendsthatawholebatterymodule(fourbatteries)isreplacedatthesametimetoensure
optimalruntime(seeExample1).However,itisonlynecessarytoreplacetwobatteriesatthesametime
accordingtoExample2and3inthebelowtables.
523mm/(20in)
Enclosure
Example1
Example2
Example3OldOld
ColumnAColumnBColumnCColumnD
NewNewNewNew
NewNew
OldOld
NewNew
352mm/(14in)EnclosureColumnAColumnB
Example1
Example2
NewNew
NewNew
NewNew
OldOld
OldOld Example3
NewNew
Followthebelowproceduresifyouneedtochangeoraddabatterymodule,e.g.ifyoureceiveadisplay
messagereportingabadbattery,orifyouneedtoaddbatteriesforincreasedruntime.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
39

Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTER
Y
UNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BA
TTERYUNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BA
TTER
Y
UNIT
Model:
Serial:
BATTERYUNIT
Model:
Serial:
BATTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTER
YUNIT
10/100Base-T
Probe
AP9619NetworkManagementCardEM
!
Reset
Output
Pwr
Zone
10/100
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
Y
UNIT
Model:
Serial:
BA
TTERY
UNIT
Model:
Serial:
BATTER
YUNIT
Model:
Serial:
BATTER
YUNIT
6
1
1
6
1
2
6
1
3
6
1
1
1.Whenremovingbatterymodules,startfromthehighestlevelandworkdown.
2.Holdingthebatteryhandle,gentlypushthebatteryupwardsandpullithalfwayoutofthe
enclosure.Alockmechanismpreventsitfrombeingpulledallthewayout.
3.Toreleasethebatteryfromthelockmechanism,gentlypushthebatteryupwardsagainandpullit
out,whileanotherpersonsupportsthebattery.
Installation
Ifadditionalbatteriesareneededforextraruntime,orifyouinstallbatteryreplacementmodules,be
awareofthefollowing:
Caution:DonotinstallbatterymodulesintheUPSuntilyouarereadytopowerupthe
system.Disregardingthiscautioncanresultinadeepdischargeofthebatteriesandcause
permanentdamage.ThetimebetweenbatteryinstallationandpoweringuptheUPSshould
notexceed72hours/threedays.
1.Removepossibleblindplateinfrontofpossibleemptybatteryshelves(savethescrewsforlater
use).
40
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

2.Installthebatterymoduleinthelowestavailablebay(fouracrossin523mm/(20in)UPSversions,
twoacrossin352mm/(14in)UPSversions).
3.PositionthebatteryunittoslideinbetweenthegroovesandpushitcompletelyintotheUPS
toensureconnection.
Note:Ifaproblemisreported,ensurethatthemodulesinquestionarecorrectlyinstalled.If
theproblempersists,seethesection“Troubleshooting”onpage35.
Note:Allowfora24-hourrechargingperiodofthebatteriesaftersystemstart-up.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
41

Troubleshooting
StatusandAlarmMessages
ThissectionliststhestatusandalarmmessagesthattheUPSmightdisplay.Themessagesare
listedinalphabeticalorder,andasuggestedcorrectiveactionislistedwitheachalarmmessage
tohelpyoutroubleshootproblems.
DisplayMessages
DisplayMessageMeaningCorrectiveAction
AutomaticSelfTestStarted.TheUPShasstarted
pre-programmedbatterytest.
ABusCommunicationFault.Communicationfaultdetectedon
theABus.
ABusTerminationFault.ABusterminationismissing.Checkifterminationispresent.If
BattTemperatureExceededUpper
Limit.
Batteryover-voltagewarning.Thebatteryvoltageistoohighand
BypassNotA vailableInput
Freq/V oltOutOfRange.
BatteryDischarged.TheUPSisinbatteryoperationand
EmergencyPSUFault.TheredundantEmergencyPower
EPOActivated.TheEmergencyPowerOffswitch
Fanfault.Afanhasfailed.ContactAPCCustomerSupport(see
Int.Mech.BypassSwitchClosed.Theinternalmechanicalswitchgear
Int.Mech.BypassSwitchOpen.Theinternalmechanicalswitchgear
Low-Battery.
LoadIsNoLongerAboveAlarm
Threshold.
Thetemperatureofoneormore
batteryunitshasexceededthe
systemspecications.
thechargerhasbeendeactivated.
Thefrequencyorvoltageisoutof
acceptablerangeforbypass.This
messageoccurswhentheUPS
isonline,andindicatesthatthe
bypassmodemaynotbeavailable
ifrequired.
thebatterychargeislow.Note:
Runtimeislimitedinduration.
SupplyUnit(PSU)isnotworking.
TheUPSwillcontinuetowork
normally,butthePSUshouldbe
replaced.
hasbeenactivated.
isclosed.
isOFF.
TheUPSisinbatteryoperationand
thebatterychargeislow.Note:
Runtimeislimitedinduration.
Theloadpreviouslyexceededthe
alarmthresholdandthesituationhas
beencorrectedeitherbecausethe
loaddecreasedorthethresholdwas
increased.
Nocorrectiveactionisnecessary.
CheckABuswiring.Ifthisdoesnot
helpcontactAPC.
thisdoesnothelpcontactAPC.
ContactAPCCustomerSupport(see
thebackcover).
ContactAPCCustomerSupport(see
thebackcover).
Correcttheinputvoltagetoprovide
anacceptablevoltageorfrequency.
Nocorrectiveactionisnecessary.
Shutdownthesystemandtheload
equipmentorrestoreincoming
voltage.
ContactAPCCustomerSupport(see
thebackcover).
DeactivatetheEmergencyPower
Offswitch.
thebackcover).
Nocorrectiveactionnecessary .The
UPSisininternalmechanicalbypass
operation.
Nocorrectiveactionisnecessary.
Shutdownthesystemandtheload
equipmentorrestoreincoming
voltage.
Nocorrectiveactionisnecessary.
42
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001

DisplayMessageMeaningCorrectiveAction
LoadPowerIsAboveAlarm
Threshold.
MainsNotA vailable.Input
Freq/V oltOutofRange.
MinimumRuntimeRestored.Thesystemruntimedroppedbelow
NoBatteriesAreConnected.Nobatterypowerisavailable.Checkthatthebatteriesareinserted
NoMasterisPresentintheParallel
System.
NumberofBatteryModules
Decreased.
NumberofBatteryModules
Increased.
OverloadonaParallelUnit.Oneormoresystemshasoverload.
OrderStartupCheck.TheUPSsystemhasbeenonfor
OrderTechCheck.TheUPSsystemhasbeenonfor
PBusCommunicationFaulton
Cable1.
Theloadhasexceededthe
user-speciedloadalarmthreshold.
Thefrequencyorvoltageisout
ofacceptablerangefornormal
operation.
theconguredminimumandhas
beenrestored.AdditionalBattery
Moduleswereinstalled,theexisting
BatteryModuleswererecharged,the
loadwasreduced,orthethreshold
wasdecreased.
Noparallelmasterispresent.The
parallelsystemwillnotbeableto
functionproperly.
Oneormorebatterymoduleswere
removed.
Oneormorebatterymoduleswere
added.
Notethattheentireparallelsystem
willnotbeabletoreturnfrom
bypass.
vedays.
fouryears.Atechnicalcheckis
recommended.
Communicationfaultdetectedon
PBus1.
Option1:Usethedisplayinterface
toraisethealarmthreshold.
Option2:Reducetheload.
Correcttheinputvoltagetoprovide
acceptablevoltageorfrequency .
Nocorrectiveactionisnecessary.
properly.
ContactAPCCustomerSupport(see
thebackcover).
Nocorrectiveactionisnecessary.
Nocorrectiveactionisnecessary.
Nocorrectiveactionisnecessary.
ContactAPCCustomerSupportto
verifytheinstallation(seetheback
cover).
ContactAPCCustomerSupport(see
thebackcover).
CheckPBus1wiring.
IfthisdoesnothelpcontactAPC.
PBusCommunicationFaulton
Cable2.
Communicationfaultdetectedon
PBus2.
CheckPBus2wiring.
IfthisdoesnothelpcontactAPC.
PBusTerminationFaultonCable1.PBus1terminationismissing.Checkifterminationispresent.If
thisdoesnothelpcontactAPC.
PBusTerminationFaultonCable2.PBus2terminationismissing.Checkifterminationispresent.If
thisdoesnothelpcontactAPC.
ParallelCongurationFault.Theparallelsystemhasnotbeen
conguredcorrect.
ParallelRedundancyRestored.Theparallelredundancyhasbeen
restored.
ParallelRedundancyisbelowAlarm
Threshold
ReplaceBatt(s).OneormoreBatteryModulesneed
Theloadhasexceededtheuser
speciedloadalarmthreshold.
replacement(onlyapplicablewith
internalbatteries).
ContactAPCCustomerSupport(see
thebackcover).
Nocorrectiveactionisnecessary.
Option1:Usethedisplayinterface
toraisethealarmthreshold
Option2:Reducetheload.Parallel
redundancyisnowrestored.
Seethesection“Parts
Replacement“forprocedures.
990–2282E-001
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
43

DisplayMessageMeaningCorrectiveAction
RuntimeIsBelowAlarmThreshold.Thepredictedruntimeislowerthan
theuser-speciedminimumruntime
alarmthreshold.Eitherthebattery
capacityhasdecreased,ortheload
hasincreased.
Option1:Allowthebatterymodules
torecharge.
Option2:Ifpossible,increasethe
numberofbatterymodules.
Option3:Reducetheload.
Option4:Decreasethealarm
threshold.
ContactAPCCustomerSupport(see
thebackcover)
ShutdownDueToLowBattery.TheUPSwasinBatteryOperation
andshutdowntheloadwhenno
morebatterypowerwasavailable.
Nocorrectiveactionisnecessary.
Note:Iftheproblemreoccurs,
considerincreasingthebattery
capacity.
SiteWiringFault.Wrongphaserotationontheinput
side.TheUPSwillcontinueto
Anelectricianshouldcheckthatthe
UPShasbeenwiredproperly.
supplyconditionedpowerfrombatt.
StaticBypassSwitchFault.TheStaticBypassSwitchhasfailed.ContactAPCCustomerSupport(see
thebackcover).
SystemFailureDetectedby
Surveillance.
Thesystemhasdetectedaninternal
error.
Checkforotheralarmsandcontact
APCcustomersupportifthe
problempersists.
SystemStartUpConguration
Failed.
SystemNotSynchronizedtoBypass.Thesystemcannotsynchronize
Systemcongurationerror.Unable
todeterminesystemvoltageand/or
enclosuresize.
tobypass.Themodemaynotbe
available.
Checkforotheralarmsandcontact
APCcustomersupportifthe
problempersists.
Option1:Decreasetheinput
frequencysensitivity.
ContactAPCCustomerSupport(see
thebackcover)
Option2:Correctthebypass
inputvoltagetoprovideacceptable
voltageorfrequency.
Thedustltermustbechanged
-
Replacethedustlter.
immediately.
Thedustltermustbechanged
soon.
UPSInBypassDueToFault.TheUPShastransferredtoBypass
UPSInBypassDueToOverload.Theloadexceededthepower
-
Modebecauseafaulthasoccurred.
Bepreparedtochangethedustlter
soon.
ContactAPCCustomerSupport(see
thebackcover).
Decreasetheload.
capacity.TheUPShasswitchedto
BypassMode.
UPSIsOverloaded.Theloadexceededthesystempower
capacity.
Option1:Decreasetheload.
Option2:Checktheloaddistribution
onthe3phasesviathedisplay.Ifthe
loadisunevenlydistributed,adjust
theloaddistribution.
WarrantyExpiring.Thewarrantyexpiresinthree
months.
WeakBatt(s)Detected.Reduced
Oneormoreweakbatteriesdetected.Replacetheweakbatteries.
ContactAPCCustomerSupport(see
thebackcover).
Runtime.
XRBatteryFuseBlown.XRBatteryFuseblown.Runtimeis
lowerthanexpected.
ReplacetheblownfuseinXR
Enclosure(onlyapplicableif
yourinstallationincludesanXR
Enclosure).
44
Smart-UPS™VT™10-40kV A380/400/415,200/208/220V
990–2282E-001




©APCbySchneiderElectric.APCandtheAPClogoareownedbySchneiderElectricIndustries
S.A.S.,AmericanPowerConversionCorporation,ortheirafliatedcompanies.Allothertrademarks
arepropertyoftheirrespectiveowners.
990–2282E-00102/2011