Schneider Electric Smart-UPS On-Line SRT Users Manual

Operation Manual

Smart-UPS™ On-Line

SRT

SRT5KXLI

SRT5KRMXLI

SRT5KXLT

SRT5KRMXLT

SRT5KXLT-IEC

SRT5KRMXLT-IEC

SRT5RMKXLW-HW

SRT6KXLI

SRT6KRMXLI

SRT6KXLT

SRT6KRMXLT

SRT6KXLT-IEC

SRT6KRMXLT-IEC

208/220/230/240 Vac

Tower/Rack-Mount 3U/4U

Product Description

The APC™ by Schneider Electric Smart-UPS™ On-Line SRT is a high performance uninterruptible power supply
(UPS). The UPS helps to provide protection for electronic equipment from utility power blackouts, brownouts,
sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power
for connected equipment until utility power returns to safe levels or the batteries are completely discharged.

This user manual is available on the enclosed Documentation CD and on the APC web site, www.apc.com.

General Information

Safety Messages

Read the instructions carefully to become familiar with the equipment before attempting to install, operate, service
or maintain the UPS. The following special messages may appear throughout this manual or on the equipment to
warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of this symbol to a Danger or Warning product safety label indicates that an electrical
hazard exists which will result in personal injury if the instructions are not followed.

The addition of this symbol to a Warning or Caution product safety label indicates that a hazard exists
that can result in injury and product damage if the instructions are not followed.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, can result in minor or moderate injury.

CAUTION

CAUTION addresses practi ces n ot rel ated to ph ysical in jury inc luding cert a in en vironmen t al ha zards , poten tial d amage or

loss of data.

1Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Safety Information

• Adhere to all national and local electrical codes.

•

All wiring

•

C

hanges and modifications to this unit not expressly approved by APC could void the warranty.

•This UPS is intended for indoor use only.

•Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or
humidity.

•Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
For a UPS

•
use surge protectors or extension cords.

•

Th

e battery typically lasts for two to five years. Environmental factors im pact battery life. Elevated ambien

tem

•

Th

e equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.

he batteries are heavy . Remo ve the batteries before ins talling the UPS and external battery packs ( XLBPs),

T

•
in a rack.

•Always install XLBPs at the bottom in rack-mount configurations. The UPS must be installed above th
XLBP

•

A

lways install peripheral equipment above the UPS in rack-mount configurations.

• Additional safety information can be found in the Safety Guide supplied with this unit.

must be performed by a qualified electrician.

with a factory installed power cord, connect the UPS power cable directly to a wall outlet. Do not

peratures, poor quality utility power, and frequent short duration discharges will shorten battery life.

s.

t

e

Deenergizing safety

The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch
circuit (mains). Before installing or servicing the equipment verify the following:

•

•

•XLBP battery modules are disconnected

s circuit breaker is in the OFF position

Main
I

nternal UPS the batteries are removed

Electrical safety

• For models with a hardwired input, the connection to the branch circuit (mains) must be performed by a
q

ualified electrician.

•230 V models only: In order to maintain compliance with the EMC directive for products sold in Europe
o

utput cords attached to the UPS must not exceed 10 meters in length.

•The protective earth conductor for the UPS carries the leakage current from the load devices (compu
eq

uipment). An insulated ground conductor is to be installed as part of the branch circuit that supplies th

U

PS. The conductor must have the same size and insulation material as the grounded and unground

ranch circuit supply conductor s. The con du cto r wi ll typi call y be green and wi th o r w it hou t a yel low str ipe.

b

•The UPS input ground conductor must be properly bonded to protective earth at the service panel.
If the UPS input power is supplied by a separately derived system, the ground conductor must be properly
bonded at the supply transformer or motor generator set.

,

ter

e

ed

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U2

Battery safety

• Before installing or replacing the batteries, remove jewelry such as wristwatches and rings.
High short circuit current through conductive materials could cause severe burns.

•Do not dispose of batteries by burning them. The batteries may explode.
Do

•

not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes, and may be toxic.

Hardwire safety

• Verify that all branch circuit (mains) and low voltage (control) circuits are deenergized, and locked out
b

efore installing cables or making connections, whether in the junction box or to the UPS.

iring by a qualified electrician is required.

W

•

•

C

heck national and local codes before wiring.

•Strain relief is required for all hardwiring (not supplied).
All op

•

•

enings that allow access to UPS hardwire terminals must be covered. Failure to do so may result in

personal injury or equipment damage.
Select wire s

General information

• The UPS will recognize as many as 10 external battery packs connected to the UPS. However there is no
limit to the number of XLBPs that can be used with the UPS.

Note: For each XLBP added, increased recharge time will be required.

The model and s

•
is located on the chassis under the front bezel.

•

Always

•Recycle the package materials or save them for reuse.

recycle used batteries.

ize and connectors according to national and local codes.

erial numbers are located on a small, rear panel label. For some models, an additional label

3Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Product Overview

Specifications

For additional specifications refer to the APC web site, www.apc.com.

Environmental

Temperature

Operating
Storage
Operating

Maximum Elevation

Storage
Humidity
Protection Class

Note: Charge the battery modules every six months during storage.

Environmental factors impact battery life. Elevated ambient temperatures, high humidity, poor quality mains power, and
frequent short duration discharges will shorten battery life.

0% to 95% relative humidity, non-condensing

IP 20 rating

0º to 40º C (32º to 104º F)

-15º to 45º C (5º to 113º F)
0 - 3,000 m (0 - 10,000 ft)
0 - 15,000 m (50,000 ft)

Physical

SRT5K model

The UPS is heavy. Follow all lifting guidelines.

Lifting guidelines >55 kg (>120 lb)

Unit weight batteries included, without
packaging

Unit weight batteries included, with
packaging

Unit dimensions without packaging
Height x Width x Depth

Unit dimensions with packaging
Height x Width x Depth

The model and serial numbers are on a small label located on the rear panel.

54.6 kg (120 lb)

Rack-Mount models: 63.6 kg (140 lb)
Tower models: 67 kg (147.4 lb)

130 mm x 432 mm x 719.4 mm
5 in x 17 in x 28.3 in

330 mm x 610 mm x 960 mm
13 in x 24 in x 37.8 in

SRT6K model

The UPS is heavy. Follow all lifting guidelines.

Lifting guidelines >55 kg (>120 lb)

Unit weight batteries included, without packaging 60 kg (132 lb)
Unit weight batteries included, with packaging 67 kg (147.4 lb)
Unit dimensions without packaging

Height x Width x Depth
Unit dimensions with packaging

Height x Width x Depth

The model and serial numbers are on a small label located on the rear panel.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U4

174 mm x 432 mm x 719.4 mm

6.9 in x 17 in x 28.3 in
370 mm x 610 mm x 960 mm

14.6 in x 24 in x 37.8 in

Battery

Battery type
Replacement battery module

This UPS has hot swappable battery modules. Replacement is a safe
procedure, isolated from electrical hazards.

Refer to the appropriate replacement battery user manual for
installat ion instruc t ions.

Contact your dealer or go the APC web site, www.apc.com for
information on replacement batteries.

Number of battery modules 2 battery modules
Voltage for each battery module

Total voltage for the UPS
Ah rating

XLBP cable length 500 mm (19.7 in)

Maintenance free, leak proof, sealed, lead acid
APCRBC140

96 VDC
192 VDC

5.1 Ah per battery module

Electrical

Models Rating

SRT5KXLT
SRT5KRMXLT
SRT5KXLT-IEC
SRT5KRMXLT-IEC
SRT5KXLI

SRT5KRMXLW-HW
SRT6KXLT
SRT6KRMXLT
SRT6KXLT-IEC
SRT6KRMXLT-IEC
SRT6KXLI
SRT6KRMXLI

5 kVA/4.25 kW

5 kVA/4.5 kWSRT5KRMXLI

6 kVA/6 kW

Output

Output Frequency 50 Hz/60 Hz ± 3 Hz
Nominal Output Voltage SRT5KRMXLW-HW: 208V, 220V, 230V, 240V

SRT5K/6KXLI, SRT5K/6KRMXLI: 220V, 230V, 240V
SRT5K/6KXLT/XLT-IEC, SRT5K/6KR M XLT/RMXLT-IEC: 208V, 240V

Input

Input Frequency 40 Hz-70 Hz ± 3 Hz
Nominal Input Voltage SRT5KRMXLW-HW: 208 V, 220 V, 230 V, 240 V

SRT5K/6KXLI, SRT5K/6KRMXLI: 220 V, 230 V, 240 V
SRT5K/6KXLT/XLT-IEC, SRT5K/6KR MXLT/RMXLT-IEC: 208 V, 240 V

5Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Front panel features

 Display interface panel
 UPS battery connectors
 Battery compartment
 Bezel

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Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U6

Rear panel features

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GROUP 1

20 AMP MAX

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X

Note: Refer to the table “Key to identify rear panel features” on page 10, that provides a key to the callout numbers for
the rear panel graphics depicted in this manual.

SRT5KXLI/SRT5KRMXLI

GROUP 1

10 AMP MAX

su0878a

SRT5KXLT/SRT5KRMXLT

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7Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

SRT5KXLT-IEC/SRT5KRMXLT-IEC

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GROUP 1

15 AM P MAX

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SRT5KRMXLW-HW

su0881a

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U8

SRT6KXLI/SRT6KXRMXLI

GROUP 1

10 AMP MAX

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GROUP 3

16 AMP MAX

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GROUP 1

20 AMP MAX

GROUP 3

30 AMP MAX

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GROUP 1

15 AMP MAX

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SRT6KXLT/SRT6KRMXLT

su0883a

SRT6KXLT-IEC/SRT6kRMXLT-IEC

9Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Key to identify rear panel features

 SmartSlot The SmartSlot can be used to connect optional management accessories.

 External battery

power and
communication
connector

 Chassis ground

screws

 Hardwire output

box

 EPO terminal The Emergency Power Off (EPO) terminal allows the user to connect the UPS to a central EPO

 Serial Com The Serial Com port is used to communicate with the UPS.

 USB port The USB port is used to connect either a server for native operating system communications, or

 Universal I/O port Use to connect:

Use the external battery cable on the XLBP to connect the UPS and XLBP.
XLBPs provide extended runtime during power outages. The UPS will automatically recognize
up to 10 external battery packs.

The UPS and XLBPs have ground screws for connecting the grou nd lead s. Prior to connecting a
ground lead, disconnect the UPS from mains power.

SRT5KRMXLW-HW, SRT6KXLI, SRT6KRMXLI, SRT6KXLT, SRT6KRMXLT,
SRT6KXLT-IEC, SRT6KRMXLT-IEC models are equipped with a hardwire output box.
Refer to “Wiring Specifications” on page11 for hardwire specifications.

Remove the knockouts. Snap-In strain reliefs are recommended (not supplied).

system.

Use only interface kits supplied or approved by APC by Schneider Electric. Any other
serial interface cable will be incompatible with the UPS connector.

for software to communicate with the UP S.
Note: Serial and USB communication should not be used simultaneously. Use either the Serial
Com or the USB port.

• Temperature sensor AP9335T (supplied)

• Temperature/humidity sensor AP9335TH (not supplied)

• Relay input/output connector AP9810 (not supplied), supports two input contacts and one
output relay

 Console port Use the Console port to configure the network management features.

 Network po r t Use the Network port to connect the UPS to the network.

 Reset button Use the Reset button to restart the Network Management Interface.

Note: A restart of the Network Management Interface does not affect UPS operation.

 AC input

power cable or
hardwire input box

 Controllable outlet

group 1

 Controllable outlet

group 2

 Controllable outlet

group 3

 Circui t breaker In the event an overload condition occurs, disconnect nonessential equipment.

• SRT5KXLT, SRT5KRMXLT, SRT5KXLT-IEC, SRT5KRMXLT-IEC models have factory
installed input power cables.

• All other models are equipped with a hardwire input box.
Refer to “Wiring Specifications” on page 11.
Remove the knockouts. Snap-In strain reliefs are recommended (not supplied).

Connect electronic devices to these outlets.

Connect electronic devices to these outlets.

Connect electronic devices to these outlets.

Then reset the circuit breaker.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U10

Wiring Specifications

CAUTION

DAMAGE TO EQUIPMENT OR PERSONNEL

• Adhere to all national and local electrical codes.

• Wiring should be performed by a qualified electrician.

• Strain reliefs are not provided with this unit. Snap-In strain reliefs are recommended.
Refer to the Installation Guide for knockout panel sizes.

• The UPS must be wired into a branch circuit, equipped with a circuit breaker rated as specified in the tables below.

• Actual wire size must comply with required amp capacity and national and local electrical codes.

• Recommended input terminal screw torque: 16 lbf-in (2 Nm).

Failure to follow these instructions can result in equipment damage and minor or moderate injury

SRT5K/6KXLT, SRT5K/6KXLT-IEC models

Input connections Wire to L1, L2,

Output connections Wire to L1, L2,

System Wiring Voltage Current full

SRT5KXLT
SRT5KRMXLT
SRT5KXLT-IEC
SRT5KRMXLT-IEC

SRT6KXLT
SRT6KRMXLT
SRT6KXLT-IEC
SRT6KRMXLT-IEC

Input

208/240 Vac 24 A 30 A/2-pole Not applicable

Output

Input

208/240 Vac

Output

SRT5KXLI/SRT6KXLI models

Input connections Single phase: Wire to L, N,

Output connections Wire to L, N

System Wiring Voltage Current full

SRT5KXLI
SRT5KRMXLI

SRT6KXLI
SRT6KRMXLI

Input

Output

Input

Output 28 A

220/230/240 Vac 24 A 40 A/2-pole 10 mm

220/230/240 Vac

load, nominal

33 A
29 A

load, nominal

32 A

External input

Wire size,

circuit breaker,

(typical)

50 A/2-pole 6 AWG

External input

circuit breaker,

(typical)

50 A/2-pole 16 mm

typical

Wire size,

typical

2

2

11Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

SRT5KRMXLW-HW

Input connections Single phase: Wire to L, L2/N,

Output connections Wire to L1, L2/N

System Wiring Voltage Current full

SRT5KRMXLW-HW

Input

Output

208/220/

230/240 Vac

load, nominal

26 A
24 A

External input

circuit breaker,

(typical)

40 A/2-pole

Wire size,

typical

2

10 mm

(8 A WG)

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U12

Connect Equipment

CAUTION

DAMAGE TO EQUIPMENT OR PERSONNEL

• Disconnect the mains input circuit breaker before installing or servicing the UPS or connected equipment.

• Disconnect internal and external batteries before installing or servicing the UPS or connected equipment.

• The UPS contains internal and external batteries that may present a shock hazard even when disconnected from the

mains.

• UPS AC hardwired and pluggable outlets may be energized by remote or automatic control at any time.

• Disconnect equipment from the UPS before servicing any equipment.

Failure to follow these instructions can result in equipment damage and minor or moderate injury.

Note: The UPS batteries will charge to 90% capacity in the first three hours of normal operation. Do not expect

full battery runtime capability during this initial charge period.

1. Connect equipment to the outlets on the rear panel of the UPS.
Refer to “Controllable Outlet Groups” on page 21.

2. Connect the UPS to the building utility power.

Turn the UPS On/Off

The first time the UPS is turned on the Setup Wizard screen will run. Follow the prompts to configure UPS
settings. R efer to “Config uration” on page 17.

T o turn on the UPS and all conn ected equipment, press the Power
prompts to either turn the UPS on immediately or after a delay, then press OK.
NOTE: When there is no input power and the UPS is off, the cold start feature can be used to turn on the UPS and
connected equipment using battery power.
To perform a cold start press the Power ON/OFF button.
The display panel will illuminate and the Power ON/OFF button will illuminate red.
To turn on the output power press the Power ON/OFF button again. Select the prompt Turn ON with NO AC and
press OK.

To turn output power off, press the Power
immediately or after a delay, then press OK.
NOTE: Once the AC power has been turned off the UPS will continue operating on battery power for a short
period of time. To remove power completely pr ess the Power O N/OFF button. Follow the prompt to select Internal
Power Off, then press OK.

ON/OFF button. Follow the prompts to either turn the UPS off

ON/OFF button on the display panel. Follow the

13Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

UPS Display Interface

Output

230.0

v

LOA D

LOAD

POWER ON/OFF button



Button illumination indicat i ons :

-No illumination, the UPS and the output
power are off

-White illumination, the UPS and the
output power are on

-Red illumination, the UPS is on and the
output power is off

Load icon



Disable/mute audible alarm icon
UPS status information



Operation mode icons



ESCAPE button



OK button



UP/DOWN buttons



Controllable outlet group status icons



On-Line

12

su0870b

Battery status icons



.

The icons on the LCD display interface screen may vary depending on the installed firmware version.

Load icon: The approximate load capacity percentage is indicated by the number of load bar
sections illuminated. Each bar represents 16% of the load capacity.

Mute icon: Indicates the audible alarm is disabled/mute.

UPS Status Informati on

The status information field provides key information on the status of the UPS.
The Standard menu will allow the user to select one of the following screens.
The Advanced menu will scroll through the following five screens.

Input Voltage
Output Voltage
Output Frequency
Load
Runtime

In the case of a UPS event, status updates will be displayed defining the event or condition that has occurred.
The display screen illuminates amber to indicate a Warning and red to indicate an Alert depending on the severity of the
event or condition.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U14

Operation Mode Icons

On-Line mode: The UPS is supplying conditioned mains power to connected equipment.

Bypass mode: The UPS is in Bypass mode and the connected equipment will receive mains

power as long as the input voltage and frequency are within the configured limits.

Green mode: When in Green mode mains power is sent directly to the load.
In the event of a mains power outage, there will be an interruption in power to the load of up to

8 ms while the UPS switches to On-Line or Battery mode.
When enabling Green mode consideration should be given to devices that m ay be sensitive to

power fluctuations.

Battery mode: The UPS is supplying battery power to connected equipment.

Controllable Outlet Group Icons

Controllable Outlet Group Power Available: The number next to the icon identifies the

specific outlet groups that have available power.

Controllable Outlet Group Power Not Available: The number next to the icon identifies
specific outlet groups that do not have available power.

Battery Status Icons

Battery Charge Status: Indicates the battery charge status.

Battery Charge In Progress: Indicates the battery is charging.

UPS Display Interface operation

Use the UP/DOWN buttons to scroll through the options. Press the OK button to accept the selected option. Press
the

ESC button to return to the previous menu.

Menu overview

The UPS Display Interface has Standard and Advanced menu screens. The preferen ce for Standard or Advanced
menu selections is made during initial installation and can be changed at any time through the Configuration
menu.

The Standard menus include the most commonly used options.
The Advanced menus provide additional options.
Note: Actual menu screens may differ by model and firmware version.

15Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

LCD display interface angle adjustment

The angle of the LCD display interface can be adjusted for ease in viewing the displayed messages.

1. Remove the front bezel.

2. Locate the button on the bottom of the display interface panel.

3. Press the button and slide the bottom of the LCD display interface screen out. An audible click will be
heard when the screen reaches the maximum angle.

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Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U16

Configuration Menus Overview

Main Menu
Status
Control
Configuration
Test A nd Diag nostics
Log
About

Accessory
Network Management Interface Information*

Config Menu
UPS
Battery
Outlets*
Communication
Display

Status Menu
UPS
Battery
Accessory***

Control Menu**
UPS
Bypass
Outlet Group 1*
Outlet Group 2*
Outlet Group 3*
Clear Alarms

Test and Diagnostics Menu
Self Test
Runtime Test
Alarm T e st

Event Log

Battery
Battery Status Information

UPS**
Efficiency
Output Power, V A, W a tts, %
Output Voltage, Current, Frequency
Energy Usage
Battery State Of Charge, Runtime

Input Voltage, Frequency
Bypass Voltage, Frequency
Self Test
Runtime Test

Outlet Group

Tu rn On / Off / Reb o o t*

UPS Bypass**

Go into Bypass

Go out of Bypass

UPS**

Tu rn On / Off / Reb o o t

Outlets
Outlet Group 1

Outlet Group 2
Outlet Group 3

Main Outlet

Display
Language
Beeper Vo lume
LCD Backlight
Menu type - Standard / Advanced

Green mode Enable / Disable
Output Voltage / Frequency Settings
Bypass Settings
Battery Settings
Self Test Schedule
Default Setting
Reset Energy Meter*

Battery
Install Date
Replace Notification
Replace Battery Alarm

Communication

Network IP Addr ess / Boot Mode

MODBUS Address*

Part Number
Serial Number
Manufacture Date
Firmware Version
Date and Time

A

MAC Address
IP Address
Firmware Version

About Menu
UPS
Battery
Accessory

Part Number
Install And Replace Date
Firmware Version*

Menus are subject to change depending on the ins ta lled firmware v ers ion

Options displayed will v ary

Options displayed will v ary based on c onnected acc es s ories.

* Available on the Advanced Menu Screens
** based on UPS state.
***

Log

UPS

UPS

Battery

ccessory

Configuration

Language

Francais
Italiano

Setup Wizard

V o ltage AC Setting

220 VAC
240 VAC

Menu Type

Advanced

UPS Settings

There are four ways to select UPS configuration options.

1. The first time the UPS is turned on the Setup Wizard screen will open . On each menu s creen select the des i red

settings. Press OK after each UPS setting is selected.

Note: The UPS will not turn on until all of the settings have been configured.

2. Main Menu/Configuration/UPS/Load Default. This screen allows the user to reset the UPS to factory default

settings. Press OK after the UPS setting is selected.
Refer to “Configuration” on page 17 and “Menu overview” on page 17.

3. Configure settings using an external interface, such as the Network Management Web interface.

Startup configuration

Function Description

Select the language required for the display interface.
Language options will vary by model and firmware version.
Options:

• English

• Francais

• Italiano

•Deutch

•Espanol

• Portugues

•Russian
Select the output voltage.

Options:

• 208 Vac

• 220 Vac

• 230 Vac

• 240 Vac

Setup Wizard

The Standard menu options are the most commonly used options .
The Advanced menu options will be used by IT professionals who need detailed

configuration and reporting information.

Setup Wizard

17Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

General settings

Configure these settings at any time, using the display interface, or the Network Management Web Interface.

Parameters Default Value Options Description

Config

Menu

UPS

Green Mode

AC Setting

Output Lower
Acceptable
Voltage

Output Upper
Acceptable
Voltage

Output
Frequency

Output
Frequency
Slew Rate

Bypass Lower
Acceptable
Voltage

Bypass Upper
Acceptable
Voltage

Disabled Disable

Enable

User Choice 230 V, 220 V, 240 V,

184 V for 208 V output
198 V for 220 V output
207 V for 230 V output
216 V for 240 V output

220 V for 208 V output
242 V for 220 V output
253 V for 230 V output
264 V for 240 V output

Auto 50/60 ± 3Hz Auto 50/60 ± 3 Hz

1 Hz/Sec 0.5 Hz/Sec

160 V 208 V - 160 to 184 V

250 V for 208 V output
255 V for 220 V output
265 V for 230 V output
270 V for 240 V output

208 V

208 V - 169 to 184 V
220 V - 186 to 198 V
230 V - 195 to 207 V
240 V - 204 to 216 V

208 V - 220 to 235 V
220 V - 242 to 253 V
230 V - 253 to 265 V
240V - 264 to 270 V

50 ± 0.1 Hz
50 ± 3.0 Hz
60 ± 0.1 Hz
60 ± 3.0 Hz

1 Hz/Sec
2 Hz/Sec
4 Hz/Sec

220 V - 160 to 198 V
230 V - 160 to 207 V
240V - 160 to 216 V

208 V - 220 to 250 V
220 V - 242 to 264 V
230 V - 253 to 270 V
240 V - 264 to 270 V

Disable or enable Green mode operation

Set the output voltage for the UPS. This setting can
only be changed when the UPS output is off.

These settings may vary depending on the UPS
model.

If the UPS input voltage is between the lower
acceptable voltage and the higher acceptable
voltage, the UPS will operate in Green mode when
enabled.

If the output voltage goes outside the acceptable
range the UPS will switch from Green mode to On-
Line mode or to Battery mode.

Set the output frequency for the UPS.

Select the rate of change for output frequency in
Hertz per second.

If the UPS input voltage is between the lower
acceptable voltage and the higher acceptable
voltage, the UPS can enter Bypass mode when
enabled.

Bypass Mode

Low Runtime
Warning

Self Te st
Schedule

Default Setting

Reset Energy
Meter

Allow Wider Frequency Allow Wider Frequency

Follow Frequenc y
Setting

150 seconds 0 to 1800 seconds The UPS will emit an audible alarm when the

Startup + every 14 days
since last test

No Yes/No Allows the user to restore the UPS factory default

No Yes/No The Energy Meter stores information on UPS

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U18

Never
Startup
Startup + 14 days
Startup + 7 days

The setting Allow Wider Frequency, enables
Bypass mode operation for an input frequency
range of
47-63 Hertz.

remaining runtime has reached this threshol d.

This is the interval at which the UPS wi ll execute a
Self Test.

settings.

output energy usage.
The Reset feature allows the user to reset the

Energy Meter to 0 kWh.

Parameters Default Value Options Description

Config

Menu

Battery

Config

Menu

Display

Install Date

Replacement
Notification
Time

Replacement
Battery Alarm
Time

Language

Beeper Volume

Battery Installation Date Month-Year Enter the installation date of the RBCs.
180 days 0-360 days To set the Near End of Life alarm, select the

14 days 0-180 days The Near End of Life alarm can be muted.

English English

Francais
Italiano
Deutch
Espanol
Portugues
Russian

Loud Disable

Enable

•Soft

•Medium

•Loud

number of days before the estimated battery end of
life.
When this date is reached the UPS will emit an
alarm and a message will appear on t he display
interface screen.

Example: Using the default value, the Near End of
Life alarm will occur 180 days before the estimated
end of life date.

Enter the number of days between the time a Near

End of Life alarm is acknowledged and the next
Near End of Life alarm occurs.

Select the language required for the display
interface.

Language options will vary by model and firmware
version.

When audible alarms are disab led, the UPS will
never emit an audible alarm.

Select the volume level for alarms when Enable is
selected.

LCD
Back Light

LCD Setting

Menu Type

Auto Dim Always On

Auto Dim
Auto Off

Optimal Values Color

Brightness
Contrast

User Choice Standard

Advanced

To conserve energy, the LCD back light
illumination dims or turns off when no events are
active.

Full display interface illumination returns when the
UPS changes status as a result of an event or when
any button on the display interface is pressed.

Adjust the brigh tness and contrast indi vidually for
each LCD back light color.

The Standard menus include the mo st commonly
used options.

The Advanced menu options include all
parameters.

19Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Parameters Default Value Options Description

Config

Menu

Outlets

Power On
Delay

Power Off
Delay

Reboot
Duration

Minimum
Return
Runtime

Loadshed On
Battery

Loadshed Time
On Battery

Loadshed On
Runtime

Loadshed
Runtime

0 seconds 0-1800 seconds Select the amount of ti me the controllable outlet

90 seconds 0-32767 seconds Select the amount of time the controllable outlet

8 seconds 4-300 seconds Select the amount of time the controllable outlet

0 seconds 0-32767 seconds Select the amount of battery runtime that must be

Disable Disable

Enable

5 seconds 5-32767 seconds Select the amount of ti me the controllable outlet

Disable Disable

Enable

0 seconds 0-3600 seconds When the selected runtime threshold is reached the

groups will wait between receiving the command to
turn on and actual startup.

groups will wait between receiving the command to
shutdown and actual shutdown.

groups will remain off before the UPS will restart.

available before the controllable outlet groups will
turn on using battery power, after a shutdown.

To conserve battery power the UPS can disconnect
power from controllable outlet groups not in use.

To configure the disconnect delay time for this
feature use the Loadshed Time On Battery setting.

groups will be allowed to functi on on ba ttery po wer
before shutdown.

To conserve battery power the UPS can disconnect
power from controllable outlet groups when the
Loadshed Runtime threshold i s reached.

UPS will shutdown the controllable outlet groups.

Config

Menu

Network

Manage

Loadshed
Overload

IP Address
Mode

IP Address

Disable Disable

Enable

Manual, DHCP,
BOOTP

Program IP, Subnet,
Gateway

To conserve energy in the event of an overload
condition greater than 105% output, the controllable
outlet groups will immediately turn off. The
controllabl e outlet groups will only t urn on again
with a manual restart command onc e th e overload
condition has bee n cor rected.

Refer to the Network Management Utility CD.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U20

Controllable Outlet Groups

Controllable Outlet Groups provide battery backup power to conn ected equ ipm en t.

Overview

The controllable outlet groups can be configured using the Advanced menu options.
Refer to “General settings” on page 18.

The controllable outlet groups can be con fi gur ed t o indep e nden tly turn off, turn on, shutdown, switch to Sleep mode, and
reboot connected equipment.

• Turn Off: Disconnect output p ower t o conn ected eq uipmen t either immed i ately us ing the Turn Off Immediately
feature or after a configured delay using the Turn Off With Delay feature.
NOTE: Controllable outlet groups can be turned on only using the Turn On feature.

• Turn On: Connect output power to connected equipment either immediately using the Turn On Immediately
feature or after a configured delay using the Turn On With Delay feature.

• Shutdown: Disconnects the power to connected equipment either immediately or after a configured delay.
Equipment reconnects after a configured delay when mains power becomes available and other configured
conditions are met.
Each controllable outlet group can be configured separately to allow power sequencing for equipment connected
to any controllable outlet group.

• Reboot: Disconnect the power to connected equipment either immediately or after a configured delay. Reconnect
equipment after a configured delay when either mains or battery power becomes available and other configured
conditions are met.
Each controllable outlet group can b e con figu red sepa ra tely to allow power sequencing for loads conn ecte d to any
controllable outlet group.

• Sleep: This mode is a reboot with an extended duration where a outlet(s) remain turned off.
Disconnect the power to connected equipment either immediately or after a configured delay. Reconnect
equipment after a configured delay when either mains or battery power becomes available and other configured
conditions are met.
Each controllable outlet group can be configured separately to allow power sequencing for equipment connected
to any controllable outlet group.
To configure Sleep mode use an external interface, such as the Network Management Web interface.

• Automatically turn off or shutdown when certain conditions occur, based on user configurations set using the
Config Menu Outlets menus. Refer to “Configuration” on page 17

Connect controllable outlet groups

• Connect critical equipment to one controllable outlet group.

• Connect peripheral equipment to the other controllable outlet groups.

– To conserve battery runtime during a power outage, nonessential equipment can be configured to shut down.

Use Loadshed Time on Battery Enable/Disable and Loadshed Time on Battery Setting defined in the
General Settings section. Refer to “General settings” on page 18.

– If equipment has dependent peripherals that must restart or shut down in a specific sequence, such as an

ethernet switch that must restart before a connected server can be restarted, connect the devices to diff erent
outlet groups. Each controllable outlet group can be configured independently of the other groups.

• Use the Configuration menus to configure how the controllable outlet groups will react in the event of a power
outage.

21Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Emergency Power Off

Overview

The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from mains
power. The UPS will immediately shut down and will not switch to battery power.

Connect each UPS to the EPO switch. In configurations where multiple units are connected in parallel, each UPS must be
connected to the EPO switch.

The UPS must be restarted for power to return to connected equipment. Press the
UPS.

ON/OFF button on the front panel of the

CAUTION

RISK OF DAMAGE TO EQUIPMENT OR PERSONNEL

• Adhere to all national and local electrical codes.

• Wiring must be performed by a qualified electrician.

• Always connect the UPS to a grounded outlet.

Failure to follow these instructions can result in equipment damage and minor or moderate injury.

Normally open contacts

1. If the EPO switch or relay contacts are normally open, insert the wires from the switch
or contacts at pins 1 and 2 of the EPO terminal block. Use 16-28 AWG wire.

2. Secure the wires by tightening the screws.

If the contacts are closed, the UPS will turn OFF and power will be removed from the load.

Normally closed contacts

1. If the EPO switch or relay contacts are normally closed, insert the wires from the switch
or contacts at pins 2 and 3 of the EPO terminal block. Use 16-28 AWG wire.

2. Insert a wire jumper between pins 1 and 2. Secure the wires by tightening the three
screws at positions 1, 2, and 3.

If the contacts are opened, the UPS will turn OFF and power will be removed from the load.

Note: Pin 1 is the power source for the EPO circuit, it provides a few milliampere of 24 V power.

If the normally closed (NC) EPO configuration is used, the EPO switch or relay should be rated for “dry” circuit
applications, the rating should be for low voltage and low current applications. This normally implies the contacts are gold
plated.

The EPO interface is a Safety Extra Low Voltage (SELV) circuit. Connect the EPO interface only to other SELV circuits.
The EPO interface monitors circuits that have no determined voltage potential. SELV circuits are controlled by a switch or
relay properly isolated from mains power. To avoid damage to the UPS, do not connect the EPO interface to any circuit other
than a SELV circuit.

Use one of the following cable types to connect the UPS to the EPO switch.

• CL2: Class 2 cable for general use.

• CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air.

• CL2R: Riser cable for use in a vertical run in a floor to floor shaft.

• CLEX: Limited use cable for use in dwellings and for use in raceways.

• Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control cable).

• Installation in countries other than Canada and the USA: Use standard low voltage cable in accordance with national

and local regulations.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U22

Network Management Interface

Introduction

The UPS has a network port and console port that can be used to access the Network Management Interface. The
Network Management Interface is very similar to an AP9630 Network Management Ca rd (NMC) that is integrated into
a UPS with one universal input/output port.

The Network Management Interface and the AP9630 NMC have the same firmware, operation modes and interaction
with other APC products such as PowerChute Network Shutdown.

Refer to the Network Management Card utility CD supplied with this product.

Features

The Network Management Interface allows the UPS to function as a Web based, IPv6 ready
product.
The Network Management Interface can manage the UPS using multiple open standards such as:

Hypertext Transfer Protocol (HTTP) Secure SHell (SSH)
Simple Network Management Protocol versions 1

and 3 (SNMPv1, SNMPv3)
File Transfer Protocol (FTP) Secure Copy (SCP)
Telnet Syslog
RADIUS

The Network Management Interface:

• Provides UPS control and Self Test scheduling f eatures.

• Provides data and event logs.

• Enables you to set up notifications through event logging, e-mail, and SNMP traps.

• Provides support for PowerChute Network Shutdown.

• Supports using a Dynamic Host Configuration Protocol (DHCP) or BOOTstrap Protocol (BOOTP) server to
provide the network (TCP/IP) values.

• Supports use of Remote Monitoring Service (RMS).

• Provides the ability to export a user configuration (.ini) file from a configured UPS, to one or more unconfigured
UPS without conversion to a binary file.

• Provides a selection of security protocols for authentication and encryption.

• Communicates with StruxureWare Central and InfraStruxure Manager.

• Supports one universal input/output port for connection to a:

– Temperature probe, AP9335T (supplied)
– Temperature/humidity sensor, AP335TH (optional)
– Relay input/output connector that su pports two input cont acts and on e output relay, AP9810 Dry Contact I/O

Accessory (optional)

Hypertext Transfer Protocol over Secure Sockets
layer (HTTPS)

23Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Related Documents

The Network Management Card Utility CD contains the following documentation:

• UPS Network Management Card 2 User’s Guide

• Network Management Card Upgrade Utilities

• Security Handbook

• PowerNet Management I nformation Base (MIB) Refe rence Guide

IP Address Configuration

The default TCP/IP configuration setting DHCP, assumes that a properly configured DHCP server is available to provide
TCP/IP settings to the Network Management Interface.

If the Network Management Interface obtains an IPv4 address from a DHCP server, use the display interface menus About/
Interface, to see the address.

T o setup a static IPv4 address use the display interface Config menu. Set the IP address Subnet Mask and Gateway fr om th e
Config menu.

See the User’s Guide on the Network Management Card Utility CD for user information about the Network Management
Interface and for setup instructions.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U24

Smart Battery Management

Definitions

• Battery Module: A string of battery cells arranged to produce a battery assembly with a connector.

• Replaceable Battery Cartridge (RBC): An APC battery cartridge consisting of two battery modules.
Replacement RBCs can be ordered from the APC web site, www.apc.com.

• Smart External Battery Pack (XLBP): An enclosure that contains RBC(s) and battery management electronics.

• User Interface (UI): Any interface by which a user can interact with the system. This may include a UPS display
interface, a network management interface or PowerChute™ Network Shutdown software.

NOTE: Do not use a battery that is not APC approved.
The system will not detect the presence of a non APC approved battery and may adversely affect the operation
of the system.
Use of a non APC approved battery will void the manufacturer warranty.

Features

Smart Battery Management provides the following features:

• Monitors and informs the user of the health of each RBC.

• Monitors and shows on the UPS Display Interface screen, the date for the end of useful life for each RBC.

• The UPS emits an alarm and shows a message on the UPS Display Interface screen to indicate the estimated
battery end of life. On the UPS Display Interface screen the user can set the number of days before the alarm is
heard and the message appears on the UPS Display Interface screen.

• Automatically detects the addition or removal of XLBPs and RBCs.

• Monitors the internal temperature of each XLBP and automatically adjusts the battery charging.

Maintenance

• RBC maintenance: The APC RBC uses sealed lead acid battery cells and does not require maintenance.

• Runtime Test (Calibration): This should be performed anytime the steady state load is changed significantly,
for example a new server is added to or removed from the UPS load.

• Battery health monitoring: The battery energy output and voltage are monitored to assess the health of the
installed batteries when the UPS is operating on battery.
Battery health monitoring is done during a UPS Self Test, a Runtime Calibration Test, and when the UPS is
operating on battery power.
The UPS can be configured to perform periodic, automatic Self Tests.

End of useful life

• Near end of life notification: A warning message will appear on the UPS display interface screen when each
RBC is approaching the end of its useful life. For configuration details refer to Replacement Notification Time
and Replacement Battery Alarm Time.
The estimated replacement date for each RBC is available through the UI.

• Needs replacement notification: The UPS display interface screen shows when RBC replacement is required.
The RBC must be replaced as soon as possible.
When an RBC requires replacement, the UPS display interface may recommend that additional RBCs be
replaced if they will soon reach the end of their useful life.

CAUTION: Continued operation after end of useful life notification may cause damage to the batteries.

• Recycling: Remove the RBC from the XLBP. Recycle the RBC. Do not disassemble an RBC.

25Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Replace the RBCs in a UPS

An RBC should only be disconnected or removed from the UPS temporarily as part of the battery replacement
procedure.

• Disconnect all connected battery modules in the UPS. Slide the RBCs out of the UPS.

• Slide the new RBCs into the UPS and connect the battery modules to the UPS.

• Securely connect each battery module. Press the battery connector into the UPS until it is firmly connected.
A battery that is not fully connected will cause erratic UPS operation, abnormal error messages and connected
equipment may not receive battery power during power outages.

• After installing the RBC, the UPS display interface may prompt the user to verify the status of the replaced
battery modules. If the battery module is new, respond

YES. If the battery module is not new, respond NO.

Recommended actions after installing new RBCs

• Verify that the UPS is connected to input power and the output power is turned on. Refer to the Operation
section in this manual for instructions.

• Verify that the UPS load is greater than 400 watts. This will appear on the UPS display interface screen.

• Perform a UPS Self Test.

• Verify on the UPS display interface that the installation dates for the replaced RBCs are set to the current date.
The installation dates can be changed manually on the UPS display interface.
If all RBCs have been replaced at the same time, all installation dates can be changed simultaneously.
For configuration details refer to Battery Install Date on page 19 of this manual.

• Allow the system to charge for 24 hours to ensure full runtime capability.

XLBP installation and replacement

Refer to the External Battery Pack Installation Guide for installation and replacement instructions.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U26

Troubleshooting

Use the table below to solve minor installation an d operation problems .
Refer to the APC web site, www.apc.com for assistance with complex UPS problems.
The UPS features firmware that can be upgraded.
Go to the APC web site, www.apc.com/Support, or contact your local Customer Care Center for more
information.

Problem and Possible Cause Solution
UPS will not turn on or there is no output

The UPS is not connected to mains
power.

The UPS display interface screen shows
very low or no mains power.

There is an internal UPS alert or warning. The UPS Display Interface screen will show a message to identify the alert or

Be sure the power cable is securely connected to the UPS and to the mains power
supply.

Check the mains power supply to verify acceptable power quality.

warning and corrective action.

UPS emits an audible alarm

Normal UPS operation when running on
battery power.

The UPS emits an audible alarm and has
a red or amber back light on the UPS
Display Interface screen.

The UPS is operating on battery power.
Refer to the status of the UPS as shown on the UPS Display Interface screen.

Press any key to mute all alarms.

An Alarm or Warning condition exists.
Refer to the display interface screen for information.

UPS does not provide expected backup time

The UPS batteries are weak due to a
recent power outage or they are near the
end of service life.

Charge the batteries. Batteries require rechar ging after ex tended outages and wear
out faster when put into service often or when operated at elevated temp eratures. If
the batteries are near the end of service life, consider r eplacing the batteries even if
the Replace Battery message is not displayed.

The UPS is experiencing an overload
condition.

The connected equipment exceeds the specified maximum load. R efer to the APC
web site, www.apc.com for product specifications.

The UPS will emit a sustained audible alarm until the overload condition is
corrected.

Disconnect nonessential equipment from the UPS to correct the overload
condition.

27Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Problem and Possible Cause Solution
UPS operates on battery power while connected to mains power

The input circuit breaker has tripped. Reduce the load on the UPS. Disconnect nonessential equipment and reset the

circuit breaker. Check the circuit breaker rating for the connected equipment.

There is very high, very low, or distorted
input line voltage.

The UPS Display Interface screen shows
the message Waiting for Minimum
Runtime.

Navigate to the UPS Display Interface screen that shows input voltage. Verify that
the input voltage is within specified operating limits.

If no input voltage is indicated on the UPS Display Interface screen, contact
Customer Support through the APC web site, www.apc.com.

The UPS has been configured to operate for a specified period of runtime. The
setting can be changed through the Config/UPS menus.

UPS Display Interface Status screen shows Overload and the UPS emits a sustained audible alarm

The UPS is experiencing an overload
condition.

The connected equipment exceeds the maximum load rating for the UPS.
The UPS will emit a sustained audible alarm until the overload condition is

corrected.
Disconnect nonessential equipment from the UPS to correct the overload

condition.

UPS Display Interface Status screen shows UPS is operating in Bypass mode

The UPS received a command to operate
in Bypass mode

The UPS has automatically switched to
Bypass mode due to an internal UPS
alert or warning.

No action is required.

The UPS Display Interface screen will show a message to identify the alert or
warning and corrective action.

UPS Display Interface is red or amber and shows an alert or warning message
The UPS emits a sustained audible alarm

The UPS has detected a problem during
normal operation.

The UPS Display Interface screen shows
the message Disconnected Battery .

The UPS Display Interface screen shows
the message Replace Battery.

Follow the instructions on the UPS Display Interface screen.
Press any key to mute all alarms.

Be sure the battery cables are securely connected.
Perform a UPS Self Test to be sure the UPS detects all connected batteries.
To perform a UPS Self Test use the UPS Display Interface menu option Test and

Diagnostics.

Allow the battery to recharge for 24 hours.
To perform a Runtime test use the UPS Display Interface menu option Test and

Diagnostics.

If the problem persists, replace all of the batteries.

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U28

Problem and Possible Cause Solution

Output Off

Output Overload

Bypass

The UPS display turns red or amber, displays an alert message, and emits a sustained audible alarm
Red illumination indicates a UPS alarm that requires immediate attention
Amber illumination indicates a UPS alarm that requires attention

There is an internal UPS alert or warning. Do not attempt to use the UPS. Turn the UPS of f and have it serviced immediately.

1/1

Power Sys Error - 00100
Contact Customer Support

123

The UPS is experiencing an overload
condition.

Reduce the load on the UPS. Disconnect nonessential equipment.

1/1

123

The Replace Battery alert is displayed

The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a

UPS Self Test. If the problem persists after recharging, replace the battery.

The replacement battery is not properly
connected.

Be sure the battery cable is securely connected.

UPS reports; Battery Sys Error 0800 or Needs Firmware Update

UPS reports; Battery Sys Error 0800 or
Needs Firmware Update

The UPS system firmware must be updated to correct this problem.

To update the UPS system firmware go to www.apc.com/support.
Select Search the Knowledge Base and search for FA164737.

Follow the instructions to upgrade the firmware.

29Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

Transport

1. Shut down and disconnect all connected equipment.

2. Disconnect the unit from mains power.

3. Disconnect all internal and external batteries (if applicable).

4. Follow the shipping instructions outlined in the Service section of this manual.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact APC Customer Support through the APC web site, www.apc.com.

a. Note the model number and serial number and the date of purchase. The model and serial

numbers are locate d on th e rear panel of t he unit and a re availabl e thr ough the LCD d ispla
on sel

ect models.

b. Call APC Suppo rt and a tech nicia n will attempt t o solve th e probl em over the phon e. If thi s

is not possible, the technician will issue a Returned Material Authorization Number
(RMA#).

y

c. If the unit is under warranty, the repairs are free

Service procedures and returns may vary internationally. Refer to the APC web site fo

d.

co

untry specific instructions.

3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained

in transit is not covered under warranty.

a. Note: When shipping within the United States, or to the United States always

DISCONNECT O
Department of Transportation (DOT) and IAT A r egul ations . The intern al batteries ma

emain in the UPS.

r

b. Batteries may remain connected in the XBP during shipment. Not all units utilize XLBPs.

4. Write the RMA# provided by Customer Support on the outside of the package.

5. Return the unit by insured, prepaid carrier to the address provided by Customer Support.

NE UPS BATTERY before shipping in compliance with U.S.

.

r

y

Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U30

Limited Factory Warranty

Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and
workmanship for a period of three (3) years excluding the batteries, which are warranted for two (2) years from the
date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole
option, any such defective products. Repair or replacement of a defective product or part thereof does not extend
the original warranty period.

This warranty applies only to the original purchaser who must have properly registered the product within 10 days
of purchase. Products may be registered online at warranty.apc.com.

SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the
product does not exist or was caused by end user or any third person misuse, negligence, improper installation,
testing, operation o r use of th e product con trary to S EIT recommendati ons of sp ecifications . Further , SEIT shall not
be liable for defects resulting from: 1) unauthorized attempts to repair or modify the product, 2) incorrect or
inadequate electrical voltage or connection, 3) inappropriate on site operation conditions, 4) Acts of God, 5)
exposure to the elements, or 6) theft. In no event shall SEIT have any liability under this warranty for any product
where the serial number has been altered, defaced, or removed.

EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY
OPERATION OF LAW OR OTHERWISE, APPLICABLE TO PRODUCTS SOLD, SERVICED OR
FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH.

SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABI LITY, SATISFACTION AND
FITNESS FOR A PARTICULAR PURPOSE.

SEIT EXPRESS WARR ANTIES WILL NOT BE ENLARGED, DIMINISHED, OR AFFECTED BY AND
NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SEIT RENDERING OF TECHNICAL OR
OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS.

THE FOREGOING WARRANTIE S AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SE T FORTH ABOVE CONSTITUTE
SEIT’S SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH
WARRANTIES. SEIT WARRANTIES EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT
EXTENDED TO ANY THIRD PARTIES.

IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE
LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
ARISING OUT OF THE USE, SERVICE OR INSTALL ATION OF THE PRODUCTS, WHETHER SU CH
DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR
STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADV ANCE OF THE POSSIBILITY
OF SUCH DAMAGES. SPECIFICALLY, SEIT IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST
PROFITS OR REVENUE, WHETHER DIRECT OR INDIRECT, LOSS OF EQUIPMENT, LOSS OF USE
OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY
THIRD PARTIES, OR OTHERWISE.

NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT LIABILITY
FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS
FRAUDULENT MISREPRESENTATION OF TO THE EXT ENT THAT IT C ANNOT BE EXCLUDED
OR LIMITED BY APPLICABLE LAW.

To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from
customer support. Customers with warranty claims issues may access the SEIT worldwide customer support
network through the APC web site: www.apc.com. Select your country from the country selection drop down
menu. Open the Support tab at the top of the web page to obtain information for customer support in your region.
Products must be returned with transportation charges prepaid and must be accompanied by a brief description of
the problem encountered and proof of date and place of purchase.

31Smart-UPS On-Line SRT5K/6K Tower/Rack-Mount 3U/4U

© 2014 APC by Schneider Electric. APC, the APC logo, PowerChute, and Smart-UPS are owned by

Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of their

respective owners.

12/2014EN 990-4505B