copied, photocopied or distributed, in whole or in part, by any means, nor transmitted
electronically, without the publisher’s written consent.
All information, illustrations, and specifications in this manual are based on the latest
product information available at the time of publication approval. Schaerer Ltd.
reserves the right to change the content at any time without any prior notice.
BASM2 - EN - V06 Page 1-1
Introduction
1 Chapter
1 THE OPERATING INSTRUCTIONS
This manual will inform you in detail on programming, commissioning, use and cleaning of your new
machine. It also contains important safety instructions to ensure safe use. We therefore recommend
that you read all instructions carefully before commissioning the machine and that you keep them
handy for future reference. These operating instructions cannot take into consideration every
possible use. For further information, or in the event of problems that are not covered in these
operating instructions, or not covered in sufficient detail, please consult an authorised specialist.
Keep the operating instructions in a safe place and hand them on to a subsequent owner.
Important!
Prior to commissioning the machine, carefully read the chapter "Safety instructions". The
manufacturer rejects any liability for damages that are caused by improper use of the
machine
Performance of the coffee machine depends to a great extent on proper use and careful
maintenance of the machine.
the interests of further technical development, the right is reserved to make structural or design
changes to the machine. The relevant changes are automatically notified by the Customer Service.
Technical changes are always documented in a new set of operating instructions.
Page 1-2BASM2 - EN - V06
Introduction
1.1 Symbols and pictograms
Note:
This section provides you with important notes and information.
Important!
This note indicates possible damage to property as well as possible financial and
statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).
Danger!
This note indicates a risk of sev
rules are violated.
Whenever you see this symbol in the operating manual, take all necessary
safety precautions.
Electric shock!
Risk of severe and/or fatal injury due to electric shock!
ironmental protection!
Env
This symbol indicates that you have to comply with environmental regulations and/or
legislation.
Display messages The displays shown in the manual always follow immediately after their respective
description and relate to the actual display on the coffee machine.
2.3 Prevention of accidents........................................................................................................................ 2-3
2.5 Designated use .................................................................................................................................... 2-5
3.3 Operating information for the coffee machine.................................................................................... 3-21
3.4 Operating information for the cold milk-System................................................................................. 3-26
3.5 Equipment and accessories for the coffee machine.......................................................................... 3-28
3.6 Equipment and accessories for the cold milk-System ....................................................................... 3-30
3.7 Special settings .................................................................................................................................. 3-31
3.8 Commissioning of the coffee machine and the cold milk-System...................................................... 3-32
7.2 Water softener (Filados/Brita)...............................................................................................................7-3
7.3 Cup warmer...........................................................................................................................................7-3
7.4 User instructions for special machines (water tank).............................................................................7-4
General ..............................................................................................................................................2-2
This chapter warns you about possible dangers when operating your new machine.
The information contained herein on how to recognize hazardous situations enables a
safe and proper operation.
The coffee machine will be handed over by a service technician authorized by the
manufacturer. Prior to commissioning the machine, read the operating instructions
carefully and ensure that you fully understand them.
Always comply with your local safety regulations and hygienic guidelines.
Be sure that only authorized and trained personnel work on the machine!
Always keep this manual in a handy place near the machine.
2.2 Safety symbols
The following symbols appear next to all safety instructions in this manual. Follow the
instructions to the letter and proceed with particular care in the cases described.
Danger!
This note indicates a risk of sev
rules are violated.
Whenever you see this symbol in the operating manual, take all necessary
safety precautions.
Electric shock!
Risk of severe and/or fatal injury due to electric shock!
Important!
This note indicates possible damage to property as well as possible financial and
statutory penalties (e.g. loss of rights to claim under guarantee, liability suits, etc.).
Note:
This section provides you with important notes and information.
ere and/or fatal injury if specific procedural
Page 2-2BASM2 - EN - V06
Safety instructions
2.3 Prevention of accidents
In the event of incorrect operation or misuse, one or more of the following might occur:
Risk of severe and/or fatal injury of the operator, third persons or animals that are
in close proximity to the machine,
Risk of damage to machine and other property of the operator or of third parties,
Inefficient performance of the machine.
Danger!
Don’t use raw milk. Use only pasteurised or UHT milk. Homogenized milk must always
be used.
Danger!
People w
ho are not familiar with these operating instructions, as well as
children or people under the influence of alcohol, drugs or medication may not
operate the machine. On self-service units, danger zones such as the steam
pipe and the hot water outlet must be labelled in such a manner that the
warning is clearly visible to the customer.
Important!
The installation, programming, maintenance and repair of the coffee machine must be
carried out only by authorized service technicians.
portant!
Im
The machine must be connected to the power supply system and drinking water lines
in compliance with the regulations of your local service providers.
Electric shock!
Work on electric sy
stems may be carried out only by qualified engineers or
technicians.
The machine must be connected to a fuse-protected circuit.
Appropriate directives on low voltage systems and/or the country's or local
safety rules and regulations apply.
We recommend connection through a residual current operated circuit-breaker.
The connection must be grounded and protected against sparkover in
compliance with regulations.
The voltage must comply with the information given on the machine's serial
plate.
Important!
To prevent water damage caused by hose breakage, it is recommended to run the
water line via a water stop valve (mains-side).
Electric shock!
er insert the power plug into the socket when wet and do not touch the plug
Nev
with wet hands.
Danger!
The bev
erages delivered by the coffee machine are hot! To protect yourself
against scalding, keep hands and other body parts away from the outlet area
during the preparation and delivery of beverages.
BASM2 - EN - V06Page 2-3
Safety instructions
Danger!
Parts of the product outlets, the hot w
ater pipe and the steam pipe become very
hot during the machine's cleaning cycle and when coffee, milk, hot water or
steam are delivered. Always touch all outlets only at the specially designed
protective elements.
Important!
Pressing the [ Stand-by
] button will only switch off the machine, but not physically
separate it from the mains.
If your machine is equipped with a refrigerator, do not disconnect the power supply, as
this will switch off the cooling system.
When the coffee machine is not used for a prolonged period of time (e.g. business
vacation), follow the procedures outlined in chapter "Extended idle times."
Important!
Do not operate the coffee machine if the water supply is shut off, as otherwise the
boiler will not refill.
portant!
Im
Never disconnect the water line while the machine is switched on or in stand-by mode.
Electric shock!
Nev
er touch live parts!
Always switch off the main switch or disconnect the machine from the mains
before carrying out any maintenance work.
Important!
Malfunctions may be repaired only by authorized and qualified personnel.
portant!
Im
Only use original spare parts.
Electric shock!
Immediately
report damaged cables and plugs to an authorised and qualified
technician and have them repaired or replaced.
If the mains cable is damaged, it may be replaced only by a service technician
authorized by the manufacturer.
Important!
Immediately report visible damages and leakages to an authorised and qualified
technician and have them repaired or replaced.
ironmental protection!
Env
When selecting cleaning agents, make sure that they are environmentally safe, bear
no health risks, and comply with local disposal regulations.
Use cleaning agents recommended by the manufacturer.
Note:
The noise emission level of the machine is less than 70dB (A).
Page 2-4BASM2 - EN - V06
Safety instructions
2.4 Hygiene
Note:
Prior to commissioning, run the cleaning program (cf. chapter "Cleaning").
portant!
Im
Always follow hygiene regulations according to HACCP!
(HACCP= Hazard Analysis and Critical Control Point)
For daily and weekly cleaning, proceed as described in chapter "Cleaning."
Never spray the machine with water or other liquids.
For cleaning, never immerse the machine in water or any other liquid.
Do not use raw milk. Use only pasteurised or UHT milk. Homogenized milk must
always be used.
Milk that has already been heated up or for which the expiry date has lapsed may
not be used.
When using packaged milk, it is recommended for hygienic reasons to use the
milk directly from the original packaging.
The milk in the refrigerator must have a temperature of approx. 3 °C to 5 °C If
this rule is not followed, it is not possible to dispense an optimal product.
Only refill with milk which has not exceeded 5 °C. Never put warm milk in the
refrigerator. It takes too long for a temperature of 3 °C to 5 °C to be reached. The
refrigerator will also ice up. (Frequent defrosting required).
Danger!
During cleaning and usage of cleaning tools or products, there is a risk of
injury.
2.5 Designated use
The Schaerer Matic has been designed to dispense coffee beverages and/or milk
beverages in different versions – in cups or coffeepots. Additionally, the unit can
supply steam for heating up milk and/or hot water. This unit is designed for industrial
and commercial use. The unit may be placed in self-service areas if attended to by
trained personnel.
Note:
Use of this equipment is subject to the "General Terms and Conditions" of Schaerer
Ltd. and these operating instructions. In legal terms, any other use is not an intended
use. The manufacturer accepts no liability for damage resulting from unintended use.
Danger!
The Schaerer Matic may
dispense any other liquids than coffee, hot water (for beverages or cleaning) or
milk (cooled, pasteurised, homogenised, UHT).
not under any circumstances be used to heat up or
BASM2 - EN - V06Page 2-5
Safety instructions
2.6 Liability
Guarantee and liability claims in the event of injury to people and damage to property
cannot be entertained if they are due to one or more of the following causes:
Any use other than the designated one
Improper assembly, commissioning, operation and maintenance of the machine
and its options.
Non-compliance with specified maintenance intervals
Operating the machine with defect safety devices or with safety devices that are
either not in place or not functioning properly
Non-compliance with safety instructions in this manual with special regard to
storage, installation, commissioning, operation and maintenance of the machine,
Operating the machine in other than perfect condition
Operating the milk unit with raw milk or not homogenized milk
Repairs not carried out by a qualified technician
Catastrophic damage due to the influence of foreign bodies, accidents, vandalism
and force majeure
Intrusion into the machine with objects and opening of the housing
If cleaning agents other than those recommended by Schaerer Ltd. have been
used
Important!
The manufacturer's warranty exclusively covers machines that have been properly
maintained at the intervals specified and where original spare parts are used that were
directly supplied by the manufacturer or one of the manufacturers’s authorized
suppliers.
Maintenance of the machine has to be carried out either after 12 months or after
80’000 coffee products have been dispensed.
Maintenance of machines with two brewing units has to be carried out either after 12 months or after 80’000 coffee products have been dispensed using either one of the
brewing units.
Safety-relevant parts, such as safety valves, safety thermostats, boiler, etc., must be
replaced and may not to be repaired under any circumstances. These parts
always have to be replaced.
- Safety valves every 12 months
- Boilers (steam generators, instant heaters) every 60 months
Page 2-6BASM2 - EN - V06
Product description
3 Chapter
Contents
Chapter Text Page
3
3.1
3.1.1 Full view (Model 19 SM-2)..................................................................................................................3-3
3.1.2 Control surface ...................................................................................................................................3-4
3.3.2 Dimensions and weight ....................................................................................................................3-21
3.3.2.1 Coffee machine model 1 SM-2 .........................................................................................................3-21
3.3.2.2 Coffee machine model 1 SM-2 Tea..................................................................................................3-21
3.3.2.3 Coffee machine model 19 SM-2 .......................................................................................................3-22
3.3.2.4 Coffee machine model 15 SM-2 .......................................................................................................3-22
3.3.2.5 Coffee machine model 18 SM-2, self-service mode ........................................................................3-22
3.3.2.6 Coffee machine model 191 SM-2 .....................................................................................................3-23
3.3.2.7 Coffee machine model 151 SM-2 .....................................................................................................3-23
3.3.2.8 Coffee machine model 181 SM-2, self-service mode ......................................................................3-23
3.3.3 Power supply ....................................................................................................................................3-24
3.3.4 Water supply / drain ..........................................................................................................................3-25
3.4.5 Purpose of the cold milk-System......................................................................................................3-27
3.5
3.5.1 Model variations................................................................................................................................3-28
3.7.1.1 Service reminder.............................................................................................................................. 3-31
3.8.3.1 Counter lead-through for model 1 SM-2 Tea................................................................................... 3-33
3.8.3.2 Counter lead-through for model 19/15/18 SM-2.............................................................................. 3-33
3.8.3.3 Counter lead-through for model 191/151/181 SM-2........................................................................ 3-33
3.8.4 Counter lead-through for cold milk-System on counter................................................................... 3-34
3.8.5 Counter lead-through for cold milk-System under counter.............................................................. 3-34
Equipment and accessories for the cold milk-System.............................................................. 3-30
Special settings ............................................................................................................................. 3-31
Commissioning of the coffee machine and the cold milk-System........................................... 3-32
Page 3-2BASM2 - EN - V06
3 PRODUCT DESCRIPTION
3.1 Coffee machine data
3.1.1 Full view (Model 19 SM-2)
5
6
7
8
9
10
Legend:
1 Heated cup plate
2 Cup plate frame
3 Sliding hatch to close the coffee bean container
4 Coffee bean container for coffee grinder no. 1 (standard coffee grinder)
5 Funnel for ground coffee ("decaf")
6 Control panel
7 Two-line illuminated display
8 Card reader for programming
9 Control surface
10 Coffee outlet, outlet height 80 mm to 160 mm
11 Coffee ground container cover
12 Drip grid
13 Drip tray with drain
14 Steam pipe
15 Hot water pipe
16 Steam tap Optional feature: [Steam] button
17 Hot water tap Optional feature: [Hot water] button
4
11
31
12
2
13
Product description
17
16
15
14
BASM2 - EN - V06Page 3-3
Product description
3.1.2 Control surface
Fig. 3.1 A
Legend:
1 Stand-by/On-button
2 Decaf button
- Coffee serving, e.g. without milk
- Entry and exiting a sub-menu
- Confirming program entries
3
4
5 Two-line illuminated LC display
6 Product buttons:
7
button:
- Interrupt beverage output in operation
- Cancel previously selected products
- Plus function in programming
button
:
- Activate cleaning process
- Minus function in programming
- programmable product buttons for serving of coffee
- each product button features a green LED operating indicator and a customised product symbol
- each product button can contain a second product
button
:
- Selection of one of the second products covered by a product button
- The key can be used as product key if programmed by the service technician.
Note:
The product buttons shown in Fig. 3.1 A are examples only.
5 432
6
:
:
1
7
Page 3-4BASM2 - EN - V06
3.1.2.1 Stand-by-Button
Machine is in stand-by
Fig. 3.1 B button edge is dark
Machine setting On
Fig. 3.1 C button edge is blinking green
3.1.2.2 Decaf button
Fig. 3.1 D
Danger!
Other existing menus not listed by name are only intended for the service technician or a person authorised by the manufacturer! They are used to set the operating parameters and for function tests. Improper changes to the parameters
can be a hazard to the operational safety of the coffee machine and in some circumstances require costly repairs to the coffee machine!
Product description
The control board is switched off. The coffee machine
is, however, still connected to the power supply. Control of the programmed operating temperature is active.
Your coffee machine is ready for operation. When a
product button is pressed, the selected beverage is
dispensed.
With the Decaf button and the
Chef card, various menus can be chosen.
BASM2 - EN - V06Page 3-5
Product description
3.1.3 Installation plan for model 1 SM-2 Tea
(all-pole isolated from the power supply by min. 3 mm gap)
1 Main switch type 26, 3 x 400 VAC (3PNE), 16 A
2 G ½ " connection (female thread)
3 Non-return vale SVGW inspected
4 Filter
5 G 1/2" stop valve
6 G 1/2" water supply pipe
7 Pressure reduction set to 3 bar
8 Upright pipe, ø 110 mm, length 200 mm
9 Reduction, ø 110/50 mm
10 Nipple-type fitting, ø 48 mm
11 Siphon
12 Outlet (plastic), ø 56 mm
The following installations must be present:
Ideal water hardness:
12 °fH (French water hardness grade)
13 Opening Ø 140 mm for supply and drain
14 Pump with motor
15 Brita jumbo type water filter
6 ... 8 °dH (German water hardness grade)
Otherwise we refer to local regulations.
Subject to changes without notice!
Page 3-6BASM2 - EN - V06
3.1.4 Installation plan for model 19 SM-2, 15 SM-2, 18 SM-2
Ideal water hardness:
12 °fH (French water hardness grade)
6 ... 8 °dH (German water hardness grade)
Otherwise we refer to local regulations.
(all-pole isolated from the power supply by min. 3 mm gap)
1 Main switch type 26, 3 x 400 VAC (3PNE), 16 A
2 G 1/2" connection (female thread)
3 Non-return vale SVGW inspected
4 Filter
5 G 1/2" stop valve
6 G 1/2" water supply pipe
7 Pressure reduction set to 3 bar
8 Upright pipe, ø 110 mm, length 200 mm
9 Reduction, ø 110/50 mm
10 Nipple-type fitting, ø 48 mm
11 Siphon
12 Outlet (plastic), ø 56 mm
13 Opening Ø 140 mm for supply and drain
14 Pump with motor
15 Brita jumbo type water filter
The following installations must be present:
Product description
Subject to changes without notice!
BASM2 - EN - V06Page 3-7
Product description
3.1.5 Installation plan for model 191 SM-2, 151 SM-2, 181 SM-2
Ideal water hardness:
12 °fH (French water hardness grade)
6 ... 8 °dH (German water hardness grade)
Otherwise we refer to local regulations.
(all-pole isolated from the power supply by min. 3 mm gap)
1 Main switch type 26, 3 x 400 VAC (3PNE), 16 A
2 G 1/2" connection (female thread)
3 Non-return vale SVGW inspected
4 Filter
5 G 1/2" stop valve
6 G 1/2" water supply pipe
7 Pressure reduction set to 3 bar
8 Upright pipe, ø 110 mm, length 200 mm
9 Reduction, ø 110/50 mm
10 Nipple-type fitting, ø 48 mm
11 Siphon
12 Outlet (plastic), ø 56 mm
13 Opening Ø 140 mm for supply and drain
14 Pump with motor
15 Brita jumbo type water filter
The following installations must be present:
Subject to changes without notice!
Page 3-8BASM2 - EN - V06
3.1.6 Purpose of the coffee machine
The following beverages can be prepared with basic model (without optional features):
- Coffee
- Espresso
- Decaffeinated coffee (Decaf)
- Hot water for tea, punch etc.
- Steam for foaming milk (not possible with model 1 SM-2 )
Optional feature:Breakfast coffee (not possible with model1 SM-2)
3.1.7 Serial plate
The serial plate contains the machine-specific data. This serial plate is on the back of
the coffee ground container compartment.
Note:
- Fig. 3.1 E shows model 19 SM-2.
The serial plate is in the same place with all models.
-
- For warranty purposes, and in case of failure, please copy the machine’s serial plate
data in the field below!
1. Move the cover of the coffee grounds container
downward.
3.2.3 Inside view refrigerator on counter (Temperature regulator, Milk sensor)
Temperature regulator:
(See 3.2.7 “Adjust refrigerator
temperature on counter“, on
Page 3-15)
Minus
300'049.001
Plus
2
Note:
The mounting instruction sticker
must be kept clean. If it is very
dirty or no longer legible, a new
one must be requested from the
manufacturer and the old one
replaced.
Milk sensor:
Assembling instructions for the
milk sensor:
Legend:
1 Milk sensor
2 Expander
1
Page 3-12BASM2 - EN - V06
3.2.4 Installation plan for cold milk-System on counter
Product description
BASM2 - EN - V06Page 3-13
Product description
3.2.5 Serial plate on cold milk-System
For warranty purposes and in case of failure please transfer the appliance’s serial plate data to the
following area!
Lift the panel on the appliance until it
1.
stops.
The serial plate is located on the right
partition.
CAPACITY: ............................................. W
VOLTAGE: ...................VAC .............. Hz
Page 3-14BASM2 - EN - V06
3.2.6 Serial plate on the fridge on counter
For warranty purposes and in case of failure please transfer the appliance’s serial plate data to the
following area!
3.2.7 Adjust refrigerator temperature on counter
The temperature of the refrigerator can be adjusted using the cold milk system integral temperature
regulator. The temperature regulator can be located by lifting the panel of the cold milk system. See
the following figures.
Minus
300'049.001
Figure: service area
Figure: temperature regulator
Product description
Lift the panel on the appliance until it
1.
stops.
2. Open the door to the fridge.
The serial plate is located in the front of the upper
left corner in the fridge.